Marque Medicos Archer, LLC v. Liberty Mutual Insurance Co. , 2018 IL App (1st) 163350 ( 2019 )


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    Appellate Court                          Date: 2018.12.28
    10:25:25 -06'00'
    Marque Medicos Archer, LLC v. Liberty Mutual Insurance Co.,
    
    2018 IL App (1st) 163350
    Appellate Court          MARQUE MEDICOS ARCHER, LLC, and MEDICOS PAIN &
    Caption                  SURGICAL SPECIALISTS, S.C., Plaintiffs-Appellants, v.
    LIBERTY MUTUAL INSURANCE COMPANY and MORSE
    AUTOMOTIVE CORPORATION, Defendants-Appellees.
    District & No.           First District, Second Division
    Docket No. 1-16-3350
    Filed                    June 26, 2018
    Decision Under           Appeal from the Circuit Court of Cook County, No. 13-L-13456; the
    Review                   Hon. Patrick J. Sherlock, Judge, presiding.
    Judgment                 Affirmed.
    Counsel on               Alan J. Mandel and Antonio D. Flores, of Alan J. Mandel, Ltd., of
    Appeal                   Skokie, for appellants.
    John F. Boyle and Cathleen M. Hobson, of Law Offices of Meachum,
    Boyle & Trafman, of Chicago, for appellees.
    Panel                    PRESIDING JUSTICE MASON delivered the judgment of the court,
    with opinion.
    Justices Pucinski and Hyman concurred in the judgment and opinion.
    OPINION
    ¶1       This case arises out of defendant-appellant Liberty Mutual Insurance Company’s (Liberty)
    alleged failure to fully pay plaintiffs-appellees, Marque Medicos Archer, LLC, and Medicos
    Pain & Surgical Specialists, S.C. (collectively, the providers), for services they rendered to an
    injured employee of codefendant-appellant, Morse Automotive Corporation (Morse
    Automotive).1 The trial court dismissed with prejudice the providers’ claims for breach of
    contract and violation of section 8.2(d)(3) of the Workers’ Compensation Act (Act) (820 ILCS
    305/8.2(d)(3) (West 2012)) against Liberty and violation of the Consumer Fraud and
    Deceptive Business Practices Act (Consumer Fraud Act) (815 ILCS 505/1 et seq. (West
    2012)) against both defendants, and the providers appeal. Because we conclude that the
    providers have no direct cause of action against Liberty for its delay in paying medical bills,
    we affirm.
    ¶2                                         BACKGROUND
    ¶3        The providers first filed suit against Liberty and Morse Automotive on November 15,
    2013. In their second amended complaint, at issue here, they alleged that between August 29,
    2009, and November 17, 2011, they treated Ernesto Martinez for injuries he suffered while
    employed by Morse Automotive. At the outset of Martinez’s treatment, he authorized payment
    to be made directly to the providers for insurance benefits payable to him. The providers billed
    Morse Automotive for the services they rendered to Martinez by submitting claims to Liberty,
    who issued Morse Automotive’s workers’ compensation insurance policy. The medical
    providers alleged that Liberty was the disclosed agent for Morse Automotive.
    ¶4        The providers alleged that all workers’ compensation policies issued in Illinois include a
    promise by the insurer to pay “promptly” the benefits required of the employer under the Act
    as well as “interest on a judgment as required by law until [the insurer] offer[s] the amount due
    under this insurance.” All policies further include a provision that the insurer is “directly and
    primarily liable to any person entitled to the benefits payable by this insurance,” and those
    persons “may enforce our duties *** against us or against [the employer] and us.”
    ¶5        Notwithstanding this policy language, the complaint alleged that Liberty failed to promptly
    pay bills for medical services rendered to Martinez or, to a large extent, at all. The providers
    alleged that a market conduct examination conducted by the Illinois Department of Insurance
    in 2013 of Liberty’s claim payment history between July 1, 2011, to June 30, 2012, found that
    Liberty failed to pay interest on adequately documented medical provider bills not paid within
    30 days of receipt and was in violation of section 8.2(d)(3) of the Act.
    ¶6        As a result of the market conduct examination, on December 12, 2013, Liberty entered into
    a stipulation and consent order in which it warranted to the Department of Insurance in relevant
    part that it would “[i]nstitute and maintain procedures whereby [Liberty] pays interest on
    1
    This case is related to Marque Medicos Farnsworth, LLC v. Liberty Mutual Insurance Co., 
    2018 IL App (1st) 163351
    , also decided today, in which Marque Medicos Farnsworth and Medicos Pain &
    Surgical Specialists, S.C., alleged that Liberty failed to fully pay for services the providers rendered to
    an injured employee of a different corporation. Because the causes of action asserted by the providers
    and dismissed by the trial court are not identical and because the parties did not move to consolidate the
    cases, we decide them separately.
    -2-
    adequately documented health care provider bills not paid within thirty (30) days of receipt as
    required by 820 ILCS 305/8.2(d)(3).”
    ¶7          In the meantime, in September 2009, Martinez timely filed a claim before the Illinois
    Workers’ Compensation Commission (IWCC) for disability benefits and medical expenses. A
    little over two years later, on December 14, 2011, Martinez entered into a settlement agreement
    with Morse Automotive. The settlement agreement names Martinez as petitioner, Morse
    Automotive as respondent, and Liberty as “[r]espondent’s insurance or service company.” The
    terms of the settlement provided that respondent would pay petitioner $163,000 in a lump sum
    for “full and final settlement of all claims for benefits past, present and future based on injuries
    arising out of an accident on or about August 4, 2009”; the lump sum included $41,751 for
    future medical expenses. The settlement further provided “[r]espondent will pay all necessary
    and related medical expenses pursuant to the fee schedule or negotiated rate, whichever is less,
    that have been submitted to [r]espondent prior to contract approval and that contain all the
    required data elements necessary to adjudicate the bills pursuant to Section 8.2(d).” The
    settlement agreement was silent on the amount of medical bills outstanding as of the date of its
    execution. The complaint did not allege, and the record does not disclose, that prior to the
    settlement, Liberty ever took the position that all or any portion of the medical expenses
    reflected in the bills sent to it were not necessary or related to Martinez’s injuries or that the
    documentation in the bills was insufficient.
    ¶8          As of the date of the settlement agreement, neither Morse nor Liberty had paid any of the
    providers’ bills, but approximately six months after the settlement was approved by the IWCC,
    Liberty made partial payments to the providers for bills it received between 2009 and 2011.
    Approximately $39,000 in bills is still outstanding. And as of the date of the complaint, over
    $36,000 of interest had accrued on the unpaid bills as well as the bills paid after the statutory
    grace period had elapsed.
    ¶9          On June 5, 2014, Martinez executed a specific assignment in favor of the providers to
    pursue any and all of his rights and claims arising out of the settlement agreement.
    ¶ 10        Based on these allegations, the second amended complaint alleged four counts against both
    defendants: (1) breach of contract (based on the settlement agreement), (2) breach of contract
    implied in fact (in the alternative), (3) violation of section 8.2(d)(3) of the Act (820 ILCS
    305/8.2(d)(3) (West 2012)), and (4) violation of the Consumer Fraud Act (815 ILCS 505/1
    et seq. (West 2012)); one count was alleged only against Liberty, namely, violation of section
    155 of the Illinois Insurance Code (215 ILCS 5/155 (West 2012)).
    ¶ 11        The defendants filed a motion to dismiss the complaint pursuant to section 2-615 of the
    Code of Civil Procedure (735 ILCS 5/2-615 (West 2012)). Ultimately, the trial court dismissed
    with prejudice the providers’ claims for (1) breach of contract against Liberty based on the fact
    that the providers failed to allege that Liberty was a party to the settlement agreement, (2)
    violation of section 8.2(d) of the Act against Liberty only, and (3) violation of the Consumer
    Fraud Act against both defendants. The providers voluntarily dismissed their remaining claims
    (with leave to reinstate) to pursue this appeal.
    ¶ 12                                           ANALYSIS
    ¶ 13       A motion to dismiss under section 2-615 challenges the legal sufficiency of the complaint
    based on defects apparent on its face. Simpkins v. CSX Transportation, Inc., 
    2012 IL 110662
    ,
    ¶ 13. We must construe the allegations of the complaint in the light most favorable to the
    -3-
    plaintiff and determine whether they state a cause of action upon which relief can be granted.
    Bogenberger v. Pi Kappa Alpha Corp., 
    2018 IL 120051
    , ¶ 23. In making this determination, all
    well-pleaded facts, and all reasonable inferences drawn from those facts, are taken as true.
    Ferris, Thompson & Zweig, Ltd. v. Esposito, 
    2017 IL 121297
    , ¶ 5. Dismissal is appropriate
    only where it is apparent that no set of facts can be proven that would permit the plaintiff to
    recover. Cochran v. Securitas Security Services, USA, Inc., 
    2017 IL 121200
    , ¶ 11. We review a
    trial court’s dismissal under section 2-615 de novo. 
    Id. ¶ 14
           Turning first to the breach of contract theory, the providers allege that they are intended
    third-party beneficiaries of the settlement agreement and that Liberty and Morse Automotive’s
    failure to pay them the amount due amounted to a breach of that settlement agreement. The
    trial court agreed that the providers were third-party beneficiaries of the agreement and found
    that the complaint stated a cause of action against Morse Automotive but dismissed this count
    against Liberty based on its finding that the latter was not a party to the settlement agreement.
    ¶ 15        We agree that the providers failed to allege that Liberty was a party to the settlement
    agreement in the first instance. On its face, the agreement (attached as an exhibit to the
    complaint), names Martinez as the petitioner and Morse Automotive as the respondent. In their
    opening brief, the providers claim that the agreement was signed by an attorney for Liberty
    rather than for Morse Automotive, but this allegation is not found in the complaint. Likewise,
    the providers allege on appeal that the workers’ compensation policy “expressly prohibits”
    Morse Automotive from making payments under the Act but again fail to make this allegation
    in the complaint, nor do they attach the policy to the complaint, which prohibits us from
    considering it. See Lake Point Tower Condominium Ass’n v. Waller, 
    2017 IL App (1st) 162072
    , ¶ 10 (“[C]ourts may not rely on matters outside the complaint in considering a section
    2-615 motion.”).
    ¶ 16        To be sure, the agreement names Liberty as “respondent’s insurance or service company”
    and Liberty—not respondent—made partial payments to the providers. The providers argue
    that the payments are particularly significant, citing Yellow Book Sales & Distribution Co. v.
    Feldman, 
    2012 IL App (1st) 120069
    , ¶¶ 38-39, for the proposition that a disclosed agent’s
    demonstration of its willingness to pay the principal’s obligation renders it directly liable for
    those obligations. But Yellow Book does not so hold. There, the agent executed the contract on
    behalf of the disclosed principal but argued that he was not personally liable. 
    Id. ¶ 34.
    This
    court noted that an intent to be personally liable need not be expressed, but can be inferred
    from the facts in evidence. 
    Id. ¶¶ 38-39.
    Here, there is no allegation in the complaint that
    Liberty signed the settlement agreement on behalf of Morse Automotive, thus distinguishing
    this case from Yellow Book. Ultimately, there are insufficient allegations to establish that
    Liberty is a party to the agreement. And without these allegations, we agree with the trial court
    that the providers have not stated a cause of action against Liberty for breach of contract.
    ¶ 17        The providers next challenge the dismissal of count III, which alleges a violation of section
    8.2(d)(3) of the Act, requiring an employer who fails to pay a provider within 30 days of
    receipt of a bill that contains substantially all of the necessary requirements to adjudicate it to
    pay interest of 1% per month to that provider. 820 ILCS 305/8.2(d)(3) (West 2012). The
    providers do not dispute that this section does not expressly provide for a private right of action
    but argue that a private right of action is implied. We rejected this identical argument in
    Marque Medicos Fullerton, LLC v. Zurich American Insurance Co., 
    2017 IL App (1st) 160756
    , ¶¶ 56-61, and we decline to depart from this decision today.
    -4-
    ¶ 18       In order to determine whether a statute implies a private right of action, we must consider
    whether (1) the plaintiff is a member of the class that the statute is intended to benefit, (2) the
    plaintiff’s injury is one the statute was designed to prevent, (3) a private right of action is
    consistent with the underlying purpose of the statute, and (4) implying a private right of action
    is necessary to provide an adequate remedy for statutory violations. Fisher v. Lexington Health
    Care, Inc., 
    188 Ill. 2d 455
    , 460 (1999). With regard to the first factor, the providers argue that
    because the payment obligation in section 8.2(d)(3) is to providers alone, they are members of
    the class the statute is intended to benefit. But the court in Zurich disagreed, relying in part on
    Fisher (Zurich, 
    2017 IL App (1st) 160756
    , ¶ 59 (citing 
    Fisher, 188 Ill. 2d at 462-63
    )), which
    we find dispositive.
    ¶ 19       In Fisher, two nursing home employees who had cooperated with an investigation into the
    death of a nursing home resident sought to imply a private right of action for retaliatory
    conduct under section 3-608 of the Nursing Home Care Act (210 ILCS 45/3-608 (West 1996)).
    
    Fisher, 188 Ill. 2d at 456-58
    . Section 3-608 prohibits a nursing home facility or its agents from
    discharging or retaliating against a resident, resident’s representative, or an employee who
    testifies or reports misconduct under certain sections of that statute. 210 ILCS 45/3-608 (West
    1996). The supreme court rejected the plaintiffs’ contention that this section implied a private
    right of action, explicitly holding that, as nursing home employees, they were not part of the
    class the statute was designed to protect. 
    Fisher, 188 Ill. 2d at 463
    . In reaching this conclusion,
    the court did not consider section 3-608 standing alone, but read the statute as a whole. 
    Id. at 462-63.
    And as a whole, the court found the Nursing Home Care Act was not designed to
    protect nursing home employees from retaliation for reporting misconduct. 
    Id. at 463.
    Rather,
    the statute’s “central purpose” was to protect nursing home residents, and section 3-608
    merely served to advance that purpose. 
    Id. ¶ 20
          The same analysis governs here. The “fundamental purpose” of the Act is to “afford
    protection to employees by providing them with prompt and equitable compensation for their
    injuries.” (Emphasis added.) Kelsay v. Motorola, Inc., 
    74 Ill. 2d 172
    , 180-81 (1978). As Zurich
    noted, the interest required to be paid to providers under section 8.2(d)(3) merely encourages
    this prompt payment by penalizing delays in compensation. Zurich, 
    2017 IL App (1st) 160756
    ,
    ¶ 60. In other words, the benefit to providers is incidental to the Act’s central purpose. 
    Id. Accordingly, we
    conclude that the providers are not members of the class the Act was intended
    to benefit and, as such, are not entitled to pursue a private right of action under section
    8.2(d)(3). See Abbasi v. Paraskevoulakos, 
    187 Ill. 2d 386
    , 393 (1999) (declining to analyze all
    four factors where the plaintiff failed to satisfy one factor of the analysis).
    ¶ 21       The medical providers attempt to distinguish Zurich on the basis that this case involves a
    settlement agreement and a market conduct examination that disclosed Liberty’s practice of
    not paying interest on medical bills. But we fail to understand how these extraneous materials
    bear on the question of whether section 8.2(d)(3) implies a private right of action. This is a
    matter of statutory interpretation for which we cannot consider matters outside the statute.
    ¶ 22       Finally, we address the sufficiency of the providers’ claim under the Consumer Fraud Act.
    This claim is premised on the validity of Martinez’s assignment of all his “right, title and
    interest” in the settlement contract to the medical providers. Liberty argues that the Act forbids
    this assignment, and we agree.
    ¶ 23       Section 21 of the Act provides:
    -5-
    “No payment, claim, award or decision under this Act shall be assignable or subject to
    any lien, attachment or garnishment, or be held liable in any way for any lien, debt,
    penalty or damages, except the beneficiary or beneficiaries of a deceased employee
    who was a member or annuitant under Article 14 of the ‘Illinois Pension Code’ may
    assign any benefits payable under this Act to the State Employees’ Retirement
    System.” 820 ILCS 305/21 (West 2012).
    ¶ 24       The medical providers do not dispute that the plain language of the Act prohibits
    assignment of awards or decisions but maintain that the purpose of this prohibition is to protect
    an injured worker from his creditors and not to prevent the injured worker from tasking a third
    party with enforcing his rights to payment of benefits. In other words, the providers urge us to
    find an implicit exception to the prohibition on assignment. But the rules of statutory
    construction prohibit us from accepting the providers’ invitation.
    ¶ 25       Our supreme court has cautioned that we cannot construe a statute to add an exception
    when none otherwise exists. In re Michael D., 
    2015 IL 119178
    , ¶ 9 (“It is never proper to
    depart from plain language by reading into a statute exceptions *** which conflict with the
    clearly expressed legislative intent.”). And it is a well-established canon of statutory
    construction that where the statutory language expresses certain exceptions, it is construed as
    an exclusion of any other exceptions. State v. Mikusch, 
    138 Ill. 2d 242
    , 250 (1990). This is the
    case here. The Act excepts from its general prohibition against assignment those assignments
    made by beneficiaries of certain deceased employees. It does not include an exception for an
    injured worker to assign the enforcement of his rights to a third party.
    ¶ 26       But even assuming that the Act could be read to allow Martinez’s assignment of his rights
    under the settlement contract, we nevertheless agree that the providers have not stated a claim
    under the Consumer Fraud Act, which requires a plaintiff to plead (1) a deceptive act or
    practice by the defendant, (2) the defendant’s intent that the plaintiff rely on the deception, and
    (3) the occurrence of the deception during a course of conduct involving trade or commerce.
    Robinson v. Toyota Motor Credit Corp., 
    201 Ill. 2d 403
    , 417 (2002).
    ¶ 27       Significantly, a deceptive act or practice “involves more than the mere fact that a defendant
    promised something and then failed to do it,” given that this type of “deception” occurs every
    time a defendant breaches a contract. (Internal quotation marks omitted.) Avery v. State Farm
    Mutual Automobile Insurance Co., 
    216 Ill. 2d 100
    , 169 (2005). Indeed, “[w]ere *** courts to
    accept plaintiff’s assertion that promises that go unfulfilled are actionable under the Consumer
    Fraud Act, consumer plaintiffs could convert any suit for breach of contract into a consumer
    fraud action.” (Internal quotation marks omitted.) 
    Id. Stated differently,
    a breach of contract is
    not tantamount to a violation of the Consumer Fraud Act, and we reject the providers’ attempt
    to supplement their breach of contract claim with this “redundant remedy.” (Internal quotation
    marks omitted.) 
    Id. ¶ 28
          The conclusion we reach today should not be construed to mean that we condone Liberty’s
    conduct in failing to pay outstanding medical bills and interest as it is obligated to do under
    both the Act and its insurance policy. Accepting the well-pleaded allegations of the providers’
    complaint as true, Liberty’s conduct in (i) accepting Morse Automotive’s premiums under a
    policy of insurance that renders it “directly and primarily liable” for benefits payable under the
    Act, (ii) authorizing a settlement agreement that plainly contemplates payment of those
    benefits, and (iii) claiming after the fact that no benefits are payable threatens the stability and
    predictability of benefits the Act is designed to provide. See McMahan v. Industrial Comm’n,
    -6-
    
    183 Ill. 2d 499
    , 514 (1998) (“The refusal of an employer to pay for an injured employee’s
    medical expenses is as contrary to the purposes of the [Act] as an employer’s refusal to
    compensate the employee for lost earnings. *** Indeed, to the extent that nonpayment of
    medical expenses may imperil the employee’s ability to obtain future treatment, the
    consequences of the employer’s actions may actually be far worse.”). Many employees, like
    Martinez, accept a lump sum settlement to cover not only past medical care but also medical
    care reasonably anticipated to be necessary in the future. But if a workers’ compensation
    carrier can authorize a settlement whereby the employer undertakes to pay past due bills and
    then fail to remit policy proceeds to cover that obligation, the pool of medical providers willing
    to render services to patients suffering work-related injuries will necessarily diminish.
    ¶ 29       During oral argument, counsel for Liberty took the position that Morse Automotive’s
    commitment in the settlement agreement “to pay all necessary and related medical expenses”
    was essentially illusory. This is because Liberty, to whom all of the medical bills had been
    submitted and who was obligated to “promptly” pay those bills, had not agreed that the
    medical expenses incurred by Martinez were “necessary and related.” In other words, Liberty’s
    position is that it may remain silent when medical bills are submitted directly to it, authorize its
    policyholder to enter into a settlement whereby the policyholder undertakes to pay those
    outstanding bills, and then leave both its policyholder and the injured worker on the hook for
    unpaid bills after the fact.
    ¶ 30       We do not read the Act as giving Liberty the option to refrain from raising any issues
    regarding the reasonableness of bills submitted to it until after its policyholder has, with its
    approval, committed to pay them. Rather, the Act contemplates that when an insurer receives
    bills allegedly relating to a work-related injury, the insurer will promptly raise any issues
    regarding whether the services rendered were reasonable and related to the employee’s injury
    or whether the detail in the bills is insufficient to make that determination. 820 ILCS
    305/8.2(d) (West 2012). As far as the record here discloses, Liberty never raised any such
    issues after receipt of bills from Marque Medicos.
    ¶ 31       Accepting the complaint’s allegations as true, as we must, such conduct appears to be a
    textbook example of “vexatious and unreasonable” claims handling practices under section
    155 of the Illinois Insurance Code (215 ILCS 5/155 (West 2012)). And the Director of
    Insurance should pay close attention to whether Liberty is, in fact, living up to its obligations
    under the stipulation and consent order. To that end, we are directing the clerk of the court to
    send a copy of the opinion to the Director of Insurance.
    ¶ 32       But as egregious as Liberty’s conduct appears to be, it does not translate into recognition of
    a direct action by providers against Liberty. Rather, when the legislature enacted section 8.2 of
    the Act by amendment in 2011, it simultaneously created a remedy for its violation. In
    particular, section 8.2(e-20) provides that after a final award by the IWCC, a provider may
    resume efforts to collect unpaid bills from the employee and “the employee shall be
    responsible for payment of any outstanding bills *** as well as the interest awarded under
    subsection (d) of this Section.” 820 ILCS 305/8.2(e-20) (West 2012). At first blush, the ability
    to pursue the injured employee for payment of outstanding medical bills appears to run counter
    to the overarching purpose of the Act to protect the interests of injured workers. But the
    legislature may well have assumed that an employee who receives an award from the IWCC is
    the party responsible for paying outstanding medical bills from the award. When, as here, that
    -7-
    is not the case, the methods of enforcing a workers’ compensation carrier’s obligation to pay
    outstanding medical bills are varied and somewhat circuitous.
    ¶ 33       Under the Act, the IWCC lacks authority to enforce its own awards and decisions.
    Millennium Knickerbocker Hotel v. Illinois Workers’ Compensation Comm’n, 2017 IL App
    (1st) 161027WC, ¶ 21 (citing Smith v. Gen Co., 
    11 Ill. App. 3d 106
    , 110 (1973)). Therefore, in
    order to enforce an employer’s obligation to pay an award, the employee must look elsewhere.
    ¶ 34       One possible scenario is that when the providers pursue payment of outstanding bills from
    the employee, the employee, in an effort to enforce the IWCC award, can present a certified
    copy of the award to the circuit court under section 19(g) of the Act (820 ILCS 305/19(g)
    (West 2012)) in order to reduce the award to judgment. The employer, upon whom the
    obligation to pay is imposed under the award (and the judgment entered on the award), can, in
    turn, pursue a third-party action against its insurer for breach of the workers’ compensation
    insurance policy and, presumably, for a violation of section 155 of the Insurance Code (215
    ILCS 5/155 (West 2012)). If the circuit court finds that there has been a failure to pay the
    employee in accordance with the IWCC award, section 19(g) further mandates an award of
    attorney fees and costs incurred by the employee not only in the circuit court action, but also in
    the proceedings before the IWCC.
    “In a case where the employer refuses to pay compensation according to such final
    award or such final decision upon which such judgment is entered the court shall in
    entering judgment thereon, tax as costs *** the reasonable costs and attorney fees in the
    arbitration proceedings and in the court entering the judgment for the person in whose
    favor the judgment is entered ***.” (Emphasis added.) 820 ILCS 305/19(g) (West
    2012).
    And the fees and costs recovered by the employee as well as the employers’ own attorney fees
    and costs would be compensable damages proximately caused by the insurer’s breach of
    contract. In the end, the recalcitrant insurer would end up paying its own, its insured’s, and the
    employee’s attorney fees and costs, plus whatever sums the court deemed appropriate under
    section 155. 215 ILCS 5/155(1) (West 2012) (providing for an award of up to $60,000 in
    addition to attorney fees and costs). Accordingly, the price of an insurer’s decision to stonewall
    payment of benefits due under an IWCC award is, indeed, steep.
    ¶ 35       Alternatively, there are two provisions of the Act that provide for the award by the IWCC
    of additional compensation to the employee in the case of nonpayment of benefits. First,
    section 19(k) of the Act authorizes the employee to seek and the IWCC to award additional
    compensation equal to 50% of the amount otherwise payable to the employee if the employer
    vexatiously delays in paying benefits due under the Act. 820 ILCS 305/19(k) (West 2012). In
    the event the IWCC determines that a penalty is appropriate under section 19(k), section 16 of
    the Act further authorizes an award of attorney fees and costs “against such employer and his
    or her insurance carrier.” (Emphasis added.) 
    Id. § 16.
    Second, section 19(l) contemplates that
    an employee may file a written demand for payment of benefits for necessary medical care
    payable under section 8(a). 
    Id. § 19(l)
    In the event of such written demand, the employer must
    respond within 30 days, articulating in writing the reason for the delay. Section 19(l) further
    provides:
    “In case the employer or his or her insurance carrier shall without good and just cause
    fail, neglect, refuse, or unreasonably delay the payment of benefits under Section 8(a)
    ***, the Arbitrator or the Commission shall allow to the employee additional
    -8-
    compensation in the sum of $30 per day for each day that the benefits under Section
    8(a) *** have been so withheld or refused, not to exceed $10,000.” (Emphasis added.)
    
    Id. ¶ 36
          What is common to all of these alternative courses of action is that they must be undertaken
    by the employee for whose benefit these provisions were enacted. Which brings us to another,
    less circuitous means of avoiding this problem in the future. Attorneys handling workers’
    compensation cases on behalf of claimants must be cognizant of their clients’ potential
    post-award exposure to claims by medical providers for unpaid bills. As noted, if, as happened
    here (and apparently in a number of other cases involving Liberty), the employer does not
    fulfill its undertaking to pay outstanding medical bills, providers are permitted to pursue
    payment from the injured employee. With that in mind, competent counsel should insist that
    any settlement agreement contain a sum certain that the employer has agreed to pay for
    outstanding medical bills and also contain a representation that the employer has consulted
    with its insurance carrier and secured the carrier’s commitment to pay that amount upon
    execution of the settlement. The settlement here contained no such detail and merely provided
    that Morse Automotive “will pay all necessary and related medical expenses *** that have
    been submitted prior to contract approval and that contain all the required data elements.” This
    lack of specificity permitted Liberty to “lay in the weeds” to the employee’s, the providers’
    and, ultimately, its own policyholder’s detriment.
    ¶ 37                                         CONCLUSION
    ¶ 38       We affirm the trial court’s dismissal of the providers’ claims for breach of contract,
    violation of section 8.2(d)(3) of the Act against Liberty, and violation of the Consumer Fraud
    Act against both defendants. We further order the clerk of the court to send a copy of this
    opinion to the Director of Insurance.
    ¶ 39      Affirmed.
    -9-