West Bend Mutual Insurance v. Rosemont Exposition Services ( 2007 )


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  •                                                                      SIXTH DIVISION
    December 7, 2007
    No. 1-07-0644
    WEST BEND MUTUAL INSURANCE                           )
    COMPANY,                                             )
    )
    Plaintiff-Appellee,                  )       Appeal from the
    )       Circuit Court of
    v.                                                   )       Cook County, Illinois
    )
    ROSEMONT EXPOSITION SERVICES, INC.,                  )       No. 05 CH 10946
    an Illinois Corporation; and DAVID D.                )
    HOUSTON,                                             )       Honorable
    )       Bernetta D. Bush
    Defendants-Appellants.               )       Judge Presiding.
    )
    JUSTICE JOSEPH GORDON delivered the opinion of the court:
    In 2002 and 2003, defendant, Rosemont Exposition Services, Inc. (RES), maintained
    liability insurance policies with plaintiff, West Bend Mutual Insurance Company (West Bend). In
    August of 2003, after two former employees brought suit against RES for defamation and
    retaliatory discharge, RES tendered a claim for coverage to West Bend pursuant to its policies.
    West Bend agreed to defend RES under its "Employment Practices Liability Insurance" policy
    and paid the cost of RES's defense until the $100,000 limit of that policy was exhausted. West
    Bend refused to continue to defend RES under its commercial general liability policy or its
    umbrella policy because it maintained that coverage for "employment related practices" was
    specifically excluded from those policies. West Bend filed a declaratory judgment action
    regarding its duty to defend RES under these policies, and RES filed a counterclaim in which it
    contended that the exclusion for "employment related practices" did not apply to its claim for
    No. 1-07-0644
    coverage. The parties filed cross-motions for summary judgment, and the circuit court ruled in
    favor of West Bend. RES appealed. For the reasons that follow, we affirm.
    I. BACKGROUND
    For the two years from July 15, 2002, through July 15, 2004, RES maintained identical
    liability insurance policies with West Bend. RES was the named insured on each of its policies
    and defendant David D. Houston was also an insured in his capacity as president and general
    manager. West Bend issued RES two insurance packages: a "Commercial Package Policy" for
    commercial general coverage and a "Commercial Package Policy" for commercial umbrella
    coverage. Among other coverages, the commercial general coverage package provided for
    "commercial general liability coverage" and "employment practices liability insurance."
    The commercial general liability policy (hereinafter CGL policy) provided in pertinent as
    follows:
    "COVERAGE B PERSONAL AND ADVERTISING INJURY LIABILITY
    1. Insuring Agreement
    a. We will pay those sums that the insured becomes legally obligated to
    pay as damages because of 'personal and advertising injury' to which this insurance
    applies. We will have the right and duty to defend the insured against any 'suit'
    seeking those damages. However, we will have no duty to defend the insured
    against any 'suit' seeking damages for 'personal and advertising injury' to which this
    insurance does not apply. We may, at our discretion, investigate any offense and
    settle any claim or 'suit' that may result. But:
    2
    No. 1-07-0644
    (1) The amount we will pay for damages is limited as described in
    Section III – Limits of Insurance; and
    (2) Our right and duty to defend end when we have used up the
    applicable limit of insurance in the payment of judgments or settlements under
    Coverages A or B or medical expenses under Coverage C.
    No other obligation or liability to pay sums or perform acts or services is
    covered unless explicitly provided for under Supplementary Payments – Coverages
    A and B.
    b. This insurance applies to 'personal and advertising injury' caused by an
    offense arising out or your business but only if the offense was committed in the
    'coverage territory' during the policy period."
    The CGL policy defined "personal and advertising injury" as
    "injury, including consequential 'bodily injury', arising out of one or more of the
    following offenses:
    ***
    d. Oral or written publication of material that slanders or libels a person or
    organization or disparages a person's or organization's goods, products, or
    services;
    e. Oral or written publication of material that violates a person's right of
    privacy."
    The CGL policy's limit of liability for personal and advertising injury is $1 million and has
    3
    No. 1-07-0644
    no deductible. RES paid its CGL policy premiums for the years in question.
    The CGL contains an endorsement entitled "Employment-Related Practices Exclusion"
    (hereinafter ERP exclusion). The one-page document states: "This endorsement changes the
    policy. Please read carefully." It then states in pertinent part:
    "This insurance does not apply to:
    'Personal and advertising injury' to
    (1) A person arising out of any:
    (a) Refusal to employ that person;
    (b) Termination of that person's employment; or
    (c) Employment-related practices, policies, acts or
    omissions, such as coercion, demotion, evaluation, discipline, reassignment,
    defamation, harassment, humiliation or discrimination directed at that person;
    ***
    This exclusion applies:
    (1) Whether the insured may be liable as an employer or in any
    other capacity."
    In addition to the CGL policy, the commercial general coverage package contained the
    "employment practices liability insurance policy" (hereinafter EPLI policy), which appears in two
    parts of the package. The first part, which appears before the CGL policy in the package, is
    entitled "Employment Practices Liability Claims Made Endorsement" and consists of one page. It
    states that the limit of liability is $100,000, that there is a $5,000 retention for each related
    4
    No. 1-07-0644
    wrongful employment practice, and that the premium is "INCL." The parties apparently agree
    that "INCL" means that the cost of this coverage was included in the other premiums of the
    package.
    The second part of EPLI policy appears after the CGL policy and is entitled "Employment
    Practices Liability (Claims Made Policy)." This document consists of seven pages and states in
    pertinent part as follows:
    "This is a claims made and reported policy. Coverage is limited to liability
    for claims first made against you and reported to us while the coverage is in force.
    ***
    The limits of liability available to pay for judgements or settlements shall be
    reduced by amounts incurred for defense costs. Amounts incurred for defense
    costs shall be applied against the retention amount.
    In consideration of the payment of the premium and in reliance on all statements made and
    information furnished to us, including the statements made in the Application and its attachments
    and any materials submitted therewith, all of which are made a part hereof, we agree to the policy
    as a contract with you.
    ***
    SECTION I – INSURING AGREEMENT – WHAT IS COVERED
    1. Insuring Agreement
    We shall pay those amounts the 'insured' is legally required to pay be
    reason of a 'claim' arising out of your 'wrongful employment practice' to which this
    5
    No. 1-07-0644
    insurance applies.
    ***
    SECTION VIII – DEFINITIONS
    ***
    'Wrongful Employment Practice(s)' means any actual or alleged act of:
    a. 'Discrimination'
    b. 'Harassment'; or
    c. Any actual or alleged wrongful dismissal, discharge or termination
    (either actual or constructive) of employment, including breach of implied contract
    or implied covenant of good faith and fair dealing;
    d. Employment related misrepresentation to an Employee or applicant for
    employment;
    e. Employment related libel, slander, humiliation, defamation or invasion
    of privacy."
    Finally, the "commercial umbrella liability policy" (hereinafter, "umbrella policy"), which
    appears in its own package, provides a $5 million limit of insurance. The umbrella policy contains
    an endorsement that states: "The Umbrella Liability Coverage Form does not apply to nor extend
    any coverage provided under *** [the] Employment Related Practices Coverage Form."
    On August 29, 2003, Joseph and Marilyn Bagnall filed a three-count complaint against
    RES and Houston for defamation, retaliatory discharge and tortious interference with business
    6
    No. 1-07-0644
    expectation. The complaint was subsequently amended on March 17, 2004, to include just two
    counts: a count for defamation on behalf of both Joseph and Marilyn, and a count of retaliatory
    discharge on behalf of Marilyn alone.
    In the complaint, the Bagnalls alleged that they were employed as "riggers" by RES and
    explained that "riggers" help set up and dismantle large trade shows at convention centers by
    moving machinery, setting up and erecting machinery, and loading and unloading trucks. The
    complaint further alleged that on September 20, 2002, Marilyn was injured while operating a fork
    lift, that she reported the incident to her foreman, Russ Mossbarger, who in turn reported the
    incident to the union steward, Frank DiMarco, and that she was taken to the hospital by
    paramedics.
    The complaint then attached a letter dated September 23, 2002, from Houston, RES's
    president and general manager, to Craig McDonald, an official at the rigger's union. This letter
    was the basis of the Bagnall's defamation claim and states as follows:
    "Dear Craig,
    Based on recent developments, RES would like to request that Rigger
    Local 136 no longer refer either Joe Bagnall or Marilyn Bagnall as employees of
    RES.
    We have strong reason to believe that Mr. and Mrs. Bagnall are involved in
    a fraudulent claim against RES, and their presence here cannot benefit either the
    union or company until this matter has been resolved.
    That should be it for now. Please let me know if you fell this matter is in
    7
    No. 1-07-0644
    need of further discussion. In the meantime, thank you for your assistance."
    The letter was copied to three individuals, Fred Schreier, Fulton and DiMarco; however, the
    Bagnolls alleged in their complaint that Houston "published the letter, or its contents, to other
    RES employees and Local 136 Union members." The complaint next alleged that on September
    26, 2002, Joseph Bagnall was assigned by the rigger's union to work for RES and that when he
    arrived at the job location, DiMarco handed him a copy of Houston's September 23, 2002, letter
    in front of about 100 other workers. RES then refused to hire Joseph Bagnall on that day and has
    since refused to hire either Joseph or Marilyn.
    With regard to the defamation count, the complaint alleged that the statement in
    Houston's letter "was made with full knowledge that it was untrue, or in reckless disregard for its
    truth or falsity, and for the purpose of injuring Joseph Bagnall's and Marilyn Bagnall's good
    name." With regard to the retaliatory discharge count, which applied solely to Marilyn, the
    complaint stated "RES terminated or refused to rehire Marilyn Bagnall as a result of Marilyn
    Bagnall's injury and anticipated workers' compensation claim that she was to file."
    On September 8 and 24, 2003, RES, through counsel retained by it, sent letters to West
    Bend informing the insurance company of the Bagnalls' claim. West Bend's attorney responded
    by letter on September 25, 2003, acknowledging "receipt of the lawsuit" and stating:
    "I have reviewed the allegations in the Complaint and have determined that
    [West Bend] potentially provides coverage for at least some of the allegations in
    the Complaint, such coverage being provided under the [EPLI policy]. The EPLI
    coverage is subject to a $5,000.00 self-insured retention, including defense fees, as
    8
    No. 1-07-0644
    well as a $100,000.00 limit, which also includes defenses fees. Accordingly,
    defense payments will diminish the available coverage to the insured after the
    exhaustion of the $5,000.00 self-insured retention.
    Please acknowledge receipt of my letter of today's date and formulate and
    file responsive pleadings as appropriate."
    RES's attorney responded by letter November 3, 2003, and informed West Bend that it
    had filed a motion to strike and dismiss the Bagnall's complaint. The letter further stated:
    "A review of the policies of insurance applicable to this claim indicates that
    coverage under Coverage B, 'Personal and Advertising Injury' of the [CGL policy]
    applies to Count I of the complaint alleging defamation. This coverage has a
    $1,000,000 limit of liability and has no deductible. Please advise me how you
    propose our office handle the billing of the defense of this claim in relation to the
    counts to which other coverage applies."
    West Bend's attorney then responded in a letter dated November 5, 2003, and pointed to
    the employment related practices exclusion endorsement to the CGL policy. On August 19,
    2005, West Bend's attorney again wrote to RES and stated:
    "I have enclosed a copy of defense costs incurred in the above matter.
    Those payments by [West Bend] total $96,149.11.
    As was pointed out in my letter to you dated September 25, 2003, a copy
    of which is enclosed, the EPLI coverage is in the amount of $100,000.00, which
    includes defense costs.
    9
    No. 1-07-0644
    Accordingly, [West Bend] only has $3,850.89 of available coverage."
    After [West Bend] has paid its $100,00.00 limit in defense costs, it will no
    longer provide defense or indemnity for the claims of the Plaintiffs."
    On January 5, 2006, RES, through its attorney, sent West Bend a letter informing West
    Bend that trial of the underlying action was imminent and demanding coverage pursuant to the
    CGL and umbrella policies. On January 11, 2006, RES settled with the Bagnalls and the case was
    dismissed with prejudice. The parties' settlement agreement and mutual release expressly denied
    liability on behalf of RES and Houston under the claims of the complaint and obligated RES to
    pay the Bagnalls the total sum of $75,000. On February 9, 2006, RES notified West Bend that
    the case had settled and made a final demand for coverage pursuant to the CGL policy.
    On February 21, 2006, West Bend filed the declaratory judgment action from which this
    appeal stems, seeking declarations that coverage under the EPLI policy was exhausted, that CGL
    and umbrella polices excluded coverage for the claims raised in the Bagnall suit, and that the
    policies did not otherwise provide any additional coverage to RES. On April 17, 2006, RES filed
    an answer, affirmative defense, and counterclaims. As an affirmative defense, RES stated that
    West Bend was estopped from raising policy defenses to coverage because the underlying case
    alleged facts that potentially fell within the CGL policy and West Bend failed to cover or defend
    under a reservation of rights or promptly seek a declaratory judgment. RES's counterclaims
    consisted of three counts: a breach of contract claim, a declaratory judgment claim regarding
    West Bend's duty to defend, and a claim alleging vexatious an unreasonable conduct under
    section 155 of the Illinois Insurance Code (215 ILCS 5/155 (West 2006)) which sought attorney
    10
    No. 1-07-0644
    fees and costs. On May 17, 2005, West Bend filed its answer to counts I and II of RES's
    counterclaim and filed a motion to dismiss count III, which the circuit court subsequently denied
    on August 16, 2006.
    On November 1, 2006, West Bend filed a motion for summary judgment in which it
    argued that the CGL and umbrella policies did not provided coverage to RES for the Bagnall
    lawsuit. On November 30, 2006, RES filed a cross-motion for summary judgment on its
    counterclaims. RES cited only the Bagnalls' defamation claim and not Marilyn Bagnall's
    retaliatory discharge claim as the underlying basis for West Bend's obligations. On January 25,
    2007, following oral argument, the circuit court granted West Bend's motion for summary
    judgment in its entirety and denied RES's cross-motion in its entirety. Specifically, the court
    found that Houston's allegedly defamatory letter to the rigger's union was exclusively employment
    related, thus making the CGL and umbrella policies inapplicable. The court also found that West
    Bend's declaratory judgment action was brought in a timely fashion because West Bend provided
    RES with a defense under the EPLI policy until the limits of that policy were exhausted and then
    filed declaratory action regarding the other policies within six weeks of RES's demand for
    additional coverage. Finally, the court found that RES was not entitled to recovery under section
    155 because a bona fide coverage dispute existed. On appeal, the parties essentially make the
    same arguments they made below.
    II. ANALYSIS
    On appeals from summary judgment motions we conduct a de novo review. Outboard
    Marine Corp. v. Liberty Mutual Insurance Co., 
    154 Ill. 2d 90
    , 102, 
    607 N.E.2d 1204
    , 1209
    11
    No. 1-07-0644
    (1992). "Summary judgment is appropriate when there are no genuine issues of material fact and
    the moving party is entitled to judgment as a matter of law." Outboard Marine 
    Corp., 154 Ill. 2d at 102
    , 607 N.E.2d at 1209. Where, as here, the parties file cross-motions for summary
    judgment, they agree that no issues of material fact exist and invite the court to decide the issues
    presented as questions of law. Harwood v. McDonough, 
    344 Ill. App. 3d 242
    , 245, 
    799 N.E.2d 859
    , 862 (2003).
    RES contends that the circuit court erred as a matter of law in granting summary
    judgment to West Bend and in denying its cross-motion for summary judgment in three respects.
    RES first contends that the West Bend breached its duty to defend because the Bagnalls' claim for
    defamation did not fall within the scope of the ERP exclusion. RES next contends that West
    Bend was estopped from asserting policy defenses to RES's claim for coverage because West
    Bend did not defend under a reservation of rights and it waited too long to file a declaratory
    judgment action. Finally, RES contends that West Bend vexatiously and unreasonably denied
    coverage, entitling RES to recovery under section 155 of the Illinois Insurance Code (215 ILCS
    5/155(1) (West 2006)).
    In determining whether an insurer has a duty to defend an insured, we compare the
    allegations of the underlying complaint to the relevant coverage provisions of the insurance
    policy. See United States Fidelity & Guaranty Co. v. Wilkin Insulation Co., 
    144 Ill. 2d 64
    , 73,
    
    578 N.E.2d 926
    , 930 (1991); Pekin Insurance Co. v. L.J. Shaw & Co., 
    291 Ill. App. 3d 888
    ,
    891, 
    684 N.E.2d 853
    , 864 (1997). "If the facts alleged in the underlying complaint fall within, or
    potentially within, the policy's coverage provisions, then the insurer has a duty to defend the
    12
    No. 1-07-0644
    insured in the underlying action." Pekin Insurance 
    Co., 291 Ill. App. 3d at 891
    , 684 N.E.2d at
    864. However, where it is "clear from the face of the underlying complaint[] that the allegations
    fail to state facts which bring the case within, or potentially within, the policy's coverage," an
    insurer may justifiably refuse to defend. (Emphasis omitted.) Wilkin Insulation 
    Co., 144 Ill. 2d at 73
    , 578 N.E.2d at 930. An insurer's duty to defend is "much broader than its duty to indemnify"
    (La Grange Memorial Hospital v. St. Paul Insurance Co., 
    317 Ill. App. 3d 863
    , 869, 
    740 N.E.2d 21
    , 27 (2000)), but where a court "properly holds that an insurer has no duty to defend, the court
    may also hold that the insurer has no duty to indemnify" (State Farm Fire & Casualty Co. v.
    Hatherley, 
    250 Ill. App. 3d 333
    , 336, 
    621 N.E.2d 39
    , 42 (1993).
    It is the insurer's burden to show that a claim falls within a provision of the policy that
    excludes coverage, and an exclusion relied upon to deny coverage must be free and clear from
    doubt. Pekin Insurance 
    Co., 291 Ill. App. 3d at 892
    , 684 N.E.2d at 864. All the provisions of an
    insurance policy must be read together to determine whether an ambiguity exists, and any
    ambiguity will be construed against the drafter of the policy and in favor of coverage. Continental
    Casualty Co. v. McDowell & Colantoni, Ltd., 
    282 Ill. App. 3d 236
    , 241, 
    668 N.E.2d 59
    , 62
    (1996). However, where no ambiguity exists, Illinois courts will apply insurance policies as
    written. 
    Hatherley, 250 Ill. App. 3d at 337
    , 621 N.E.2d at 42.
    Here, the parties primarily disagree as to the scope of the ERP exclusion. Specifically,
    RES contends that the Bagnalls' claim was not employment related because the allegedly
    defamatory letter did not address the actual work performance of the Bagnalls but only the
    "extra-employment relationship" created between the parties upon Marilyn's initiation of a
    13
    No. 1-07-0644
    workers' compensation claim. In support of its contention, RES relies heavily upon what appears
    to be the only Illinois case to have spoken on the scope of ERP exclusions found in commercial
    general liability policies, American Alliance Insurance Co. v. 1212 Restaurant Group, L.L.C., 
    342 Ill. App. 3d 500
    , 
    794 N.E.2d 892
    (2003). We find RES's argument to be wholly untenable and
    insufficiently supported by 1212 Restaurant.
    In 1212 Restaurant, the defendant restaurant attempted to obtain insurance coverage
    under a commercial general liability policy to defend against claims of breach of contract and
    defamation brought by a former employee. 1212 
    Restaurant, 342 Ill. App. 3d at 502
    , 794 N.E.2d
    at 894. In the underlying complaint, the employee, Alexander, alleged that he was employed as a
    "front house manager" of the defendants' restaurant; that he injured his foot on the job and had to
    wear a brace on his foot; that two of his superiors repeatedly told him to " 'lose the shoe,'
    meaning not to wear the brace because they did not want a 'gimp' at the front door of the
    restaurant"; that the same superiors repeatedly called him " 'gimp,' " " 'cokehead,' " " 'faggot,' "
    and " 'homo' " in front of other employees; that his supervisor presented him with a separation
    agreement and threatened to tell people he was " 'robbing the joint' " if he refused to sign the
    agreement; and that the supervisor did, in fact, tell people that Alexander was " 'robbing the joint.'
    " 1212 
    Restaurant, 342 Ill. App. 3d at 503
    , 794 N.E.2d at 895. The defendant restaurant
    tendered its defense to the plaintiff insurance company pursuant to its commercial general liability
    policy. 1212 
    Restaurant, 342 Ill. App. 3d at 503
    , 794 N.E.2d at 895. The insurance company
    refused to defend under the policy and brought a declaratory judgment action. 1212 
    Restaurant, 342 Ill. App. 3d at 503
    , 794 N.E.2d at 895. The policy in 1212 Restaurant contained the
    14
    No. 1-07-0644
    following exclusion (the language of which is identical to the instant ERP exclusion):
    " 'This insurance does not apply to:
    "Personal and advertising injury";
    1. A person arising out of any:
    ***
    (b) termination of that person's employment; or
    (c) employment-related practices, policies, acts or omissions, such as
    coercion, demotion, evaluation, reassignment, decipline [sic], defamation,
    harassment, humiliation, discrimination directed at that person.' " 1212
    
    Restaurant, 342 Ill. App. 3d at 504
    , 794 N.E.2d at 895.
    The circuit court granted summary judgment to Alexander and held that the insurer had a duty to
    defend. 1212 
    Restaurant, 342 Ill. App. 3d at 502
    , 794 N.E.2d at 894.
    After comparing the allegations of the complaint to the language of this ERP exclusion,
    and after reviewing several cases from other jurisdictions that had addressed the issue (see Loyola
    Marymount University v. Hartford Accident & Indemnity Co., 
    219 Cal. App. 3d 1217
    , 1220-21,
    
    271 Cal. Rptr. 528
    , 529 (1990); Frank & Freedus v. Allstate Insurance Co., 
    45 Cal. App. 4th 461
    ,
    465, 
    52 Cal. Rptr. 2d 678
    , 680-91 (1996); HS Services, Inc. v. Nationwide Mutual Insurance
    Co., 
    109 F.3d 642
    , 644 (9th Cir. 1997); Golden Eagle Insurance Corp. v. Rocky Cola Café, Inc.,
    
    94 Cal. App. 4th 120
    , 123, 
    114 Cal. Rptr. 2d 16
    , 17-18 (2001); Low v. Golden Eagle Insurance
    Co., 
    104 Cal. App. 4th 306
    , 314, 
    128 Cal. Rptr. 2d 423
    , 428-29 (2002); Adams v. Pro Sources,
    Inc., 
    231 F. Supp. 2d 499
    (M.D. La. 2002)), the appellate court found that at least some of the
    15
    No. 1-07-0644
    alleged defamatory statements were not employment related and the insurer was, therefore, duty
    bound to defend. 1212 
    Restaurant, 342 Ill. App. 3d at 510
    , 794 N.E.2d at 901. Before reaching
    its decision, however, the court first rejected the proposition apparently asserted by Alexander
    and relied upon by the circuit court that posttermination defamation could not be considered
    employment related. 1212 
    Restaurant, 342 Ill. App. 3d at 509-10
    , 794 N.E.2d at 900.
    Nevertheless, the court found that the insurer had a duty to defend, noting that what was
    important was not necessarily the timing of the defamation, but whether it was made in the
    context of the employment. The court stated: "[T]he salient question is whether the alleged
    defamatory statements were made in the context of Alexander's employment and related to his
    employment performance." 1212 
    Restaurant, 342 Ill. App. 3d at 510
    , 794 N.E.2d at 900. The
    court concluded that the insurer had a duty to defend because the employer's statements regarding
    Alexander's sexual activities and that he was a "cokehead" constituted personal insults and lewd
    comments separate from his employment.1 1212 
    Restaurant, 342 Ill. App. 3d at 510
    , 794 N.E.2d
    at 900.
    1
    Although not specifically articulated in 1212 Restaurant, it would appear that the court
    concluded that the statement that Alexander was "robbing the joint" may have been employment
    related. However, because an insurer has a duty to defend against an entire lawsuit even where
    that duty is based on less than all the allegations of the complaint (see Wilkin Insulation 
    Co., 144 Ill. 2d at 73
    , 578 N.E.2d at 930), the court in 1212 Restaurant needed only to determine if any of
    the allegations implicated that duty.
    16
    No. 1-07-0644
    RES appears to contend that this "salient question" from 1212 Restaurant constitutes a
    black letter rule of law by arguing that only defamatory statements relating directly to
    employment performance can be deemed employment related for purposes of the ERP exclusion.
    In that regard, RES contends that the alleged defamation in this case, that the Bagnalls were
    taking part in a fraudulent workers' compensation claim, did not relate to their actual work
    performance but rather to matters beyond the purview of their employment. We disagree.
    1212 Restaurant did not proclaim that only defamatory remarks directed at employment
    performance can be deemed employment related for purposes of ERP exclusions. Rather, the
    court merely noted that whether the defamatory statements were made "in the context of ***
    employment and related to *** employment performance" was "the salient question" to be asked
    under the facts of its case. 1212 
    Restaurant, 342 Ill. App. 3d at 510
    , 794 N.E.2d at 900. The
    court made this statement immediately after rejecting the proposition that posttermination
    defamation could not be employment related. What was important was not necessarily the timing
    of the defamation, but whether it was related to the underlying claimant's employment –
    employment performance being a prime example of something that is employment related.
    Moreover, the word "salient" does not mean "exclusive," "determinative," or "paramount"
    as RES's interpretation of 1212 Restaurant would require. Rather the term, in the context of its
    use in 1212 Restaurant, is defined as "standing out conspicuously; prominent, striking."
    Webster's Seventh New Collegiate Dictionary 759 (1969). Along these lines, it cannot be
    doubted that, in determining whether defamatory remarks are employment related, the question of
    whether those remarks were directed at employment performance would be prominent. However,
    17
    No. 1-07-0644
    we believe that to construe the ERP exclusion's use of the phrase "employment related" as
    referring exclusively to matters related to employment performance would unduly limit an
    otherwise broad and unambiguous term. See Wilkin Insulation 
    Co., 144 Ill. 2d at 74
    , 578 N.E.2d
    at 930 ("Where a policy provision is clear and unambiguous, its language must be taken in its
    'plain, ordinary and popular sense.' [Citation.]"). In any event, we do not disagree with the court's
    conclusion in 1212 Restaurant that the alleged defamatory statements regarding Alexander's
    sexuality were not related to his employment.
    In this case, the alleged defamation consisted of Houston's averment that the Bagnalls
    were involved in a fraudulent workers' compensation claim. However, the purpose of the letter
    was not merely to defame the Bagnalls but to request that the rigger's union cease referring the
    Bagnalls to RES for work. In other words, the letter was a request to terminate the Bagnalls'
    employment with RES and cited the allegedly fraudulent claim as the reason for that termination.
    In this regard, we note that, on appeal, RES does not assert Marilyn Bagnall's retaliatory
    discharge claim as a basis for West Bend's duty to defend. Rather, RES focuses exclusively on
    the underlying defamation claim but asserts that it was not employment related because it did not
    relate to employment performance. However, the ERP exclusion states that the insurance does
    not apply to injury "to a person arising out of any *** "(b) termination of that person's
    employment; or (c) employment related practices, policies acts or omissions , such as ***
    defamation." RES would have us focus exclusively on subsection (c)'s use of "defamation"
    without giving equal regard to subsection (b)'s mention of "termination." However, even if we
    were to agree with RES that the alleged defamation in this case did not relate to the Bagnalls'
    18
    No. 1-07-0644
    work performance (a distinction which, although relevant, is not necessarily determinative), it
    cannot be denied that Houston's allegedly defamatory statement was directly related to the
    termination of the Bagnalls' employment with RES and was, in that regard, clearly employment
    related.
    This result is consistent with a number of the cases that have addressed ERP exclusions.
    For instance, in Frank & Freedus, the California Court of Appeals, addressing a nearly identical
    ERP exclusion, found that the insurer did not have a duty to defend the insured against a
    defamation claim that was "made in the context of and related to [the underlying plaintiff's]
    termination of employment." Frank & 
    Freedus, 45 Cal. App. 4th at 472
    , 52 Cal. Rptr. 2d at 684.
    Similarly, in Loyola Marymount, the court found that the underlying plaintiffs' claims of
    defamation and invasion of privacy brought against the insured were excluded from coverage by
    an ERP exclusion because those claims were "part and parcel of allegedly wrongful termination of
    the plaintiffs' employment." Loyola 
    Marymount, 219 Cal. App. 3d at 1223
    , 271 Cal. Rptr. At
    531. On the other hand, in Rocky Cola, the court found that the underlying plaintiff's allegation
    that her supervisor defamed her by calling her sexually promiscuous was not employment related;
    however, in that case, the underlying plaintiff and her supervisor had been involved in sexual
    relationship, the underlying plaintiff was not terminated from employment, and the alleged
    defamation had no relation whatsoever to termination. Rocky 
    Cola, 94 Cal. App. 4th at 128-29
    ,
    114 Cal. Rptr. 2d at 21-23. See also HS 
    Service, 109 F.3d at 646
    (finding that insured's remarks
    that a former employee was dishonest were not employment related because the remarks were not
    directed at the parties' former employer/employee relationship but at their present relationship as
    19
    No. 1-07-0644
    competitors in the marketplace). Thus, while defamation directed at a person's employment
    performance would certainly be employment related, so too would any defamation perpetrated as
    an explanation or justification for terminating a person's employment regardless of its connection
    to employment performance. In that regard, we note that in 1212 Restaurant, the underlying
    plaintiff did not allege that he was fired because his employers believed him to be a homosexual or
    that they cited such a factor as a basis for terminating his employment. Thus, those instances of
    defamation related to his sexuality were beyond the scope of his employment because they had no
    bearing on his employment performance and were unrelated to his termination. See 1212
    
    Restaurant, 342 Ill. App. 3d at 510
    , 794 N.E.2d at 900.
    RES contends, however, that even if the defamation as to Marilyn Bagnall were
    employment related and therefore excluded from coverage, the same could not be said for Joseph
    Bagnall because he did not file a workers' compensation claim and did not sustain any injury
    during his employment, but was merely a witness in the workers' compensation claim brought by
    Marilyn. RES argues that these facts created an extra-employment relationship between Joseph
    and RES insofar as the defamatory statement related to something Joseph did not as an employee,
    but as the husband of an employee. Consequently, RES argues that the alleged defamation as to
    Joseph arose from an extra-employment relationship which, for coverage purposes, should be
    treated as unrelated to his employment.
    We note that this factor of having an extra-employment relationship was discussed in
    Low. There, after discussing Loyola Marymount, Frank &Freedus, Rocky Cola, and HS
    Services, the court concluded that two relevant factors in determining whether defamation is
    20
    No. 1-07-0644
    employment related include "(1) the nexus between the allegedly defamatory statement (or other
    tort) at issue and the third party plaintiff's employment by the insured, and (2) the existence (or
    nonexistence) of a relationship between the employer and the third party plaintiff outside the
    employment relationship." (Emphasis omitted.) 
    Low, 104 Cal. App. 4th at 314
    , 128 Cal. Rptr. 2d
    at 428-29. The court then noted that the third-party plaintiff in HS Services, who had become a
    business competitor of the insured, and the third-party plaintiff in Rocky Cola, who had a sexual
    relationship with her supervisor, had extra-employment relationships which would support the
    conclusion that the defamations were not employment related. 
    Low, 104 Cal. App. 4th at 314
    ,
    128 Cal. Rptr. 2d at 428. On the other hand, the court noted that no such extra-employment
    relationship existed in Loyola Marymount, where two university employees were terminated, one
    for marrying while being a priest and the other for negligence, or in Frank & Freedus, where the
    employer asserted that it fired the underlying plaintiff for poor performance. Low, 
    104 Cal. App. 4th
    at 314, 
    128 Cal. Rptr. 2d 428-29
    . 2
    We fail to see how the instant case is more like HS Services and Rocky Cola than Loyola
    Marymount and Frank & Freedus. Here, Joseph was not a competitor of RES and he did not
    have any personal relationship with any of his superiors at RES. Rather, he participated as a
    witness in a workers' compensation claim brought by his wife and coworker and was terminated
    2
    We further note, that while the alleged defamations in the former cases did not relate to
    or describe the terminations of the underlying plaintiffs, the defamations in these latter cases,
    where no extra-employment relationship was found, did, in fact, directly related to the
    terminations.
    21
    No. 1-07-0644
    from his employment purportedly because that claim was fraudulent. More importantly, however,
    like in Loyola Marymount and Frank & Freedus, the alleged defamation directed against him was
    directly related to his termination from employment. Although, as emphasized by RES, Joseph
    Bagnall did not bring a retaliatory discharge claim, he was, in fact, terminated from his
    employment. The Bagnall complaint specifically states that Joseph was assigned by the rigger's
    union to RES on September 26, 2002, six days after Marilyn's injury, and that RES refused to hire
    him. The complaint further alleges that since the date of Marilyn's injury, RES has refused to hire
    either Marilyn or Joseph Bagnall. Thus, regardless of the actual claims brought, the Bagnalls'
    complaint makes clear that both Marilyn and Joseph were terminated from their employment with
    RES and that the alleged defamation in this case was "part and parcel" of that termination and,
    therefore, clearly employment related. See Loyola 
    Marymount, 219 Cal. App. 3d at 1223
    , 271
    Cal. Rptr. at 531; accord Frank & 
    Freedus, 45 Cal. App. 4th at 472
    , 52 Cal. Rptr. 2d at 684-85.
    Thus, it is clear that the allegations of the underlying complaint fail to state facts that
    would bring the case within or potentially within the CGL policy's coverage. See Wilkin
    Insulation 
    Co., 144 Ill. 2d at 73
    , 578 N.E.2d at 930. The sole defamatory statement alleged in the
    Bagnalls' complaint was that they were involved in a fraudulent workers' compensation claim.
    That alleged defamation was perpetrated to provide the grounds for RES's termination of the
    Bagnalls' employment and can, therefore, only be construed as being employment-related. The
    complaint makes no additional allegations of defamation that could ultimately bring the case
    beyond the scope of the ERP exclusion.
    22
    No. 1-07-0644
    We additionally note that RES has not specifically argued on appeal that a duty can be
    found in the umbrella policy apart from the CGL policy. In fact, RES has focused exclusively on
    the ERP exclusion, which is contained in the CGL policy. In any event, however, the umbrella
    policy clearly states that it does not apply to the EPLI policy. Thus, the umbrella policy can only
    be interpreted as supplementing the CGL policy, which, as we have discussed, does not provide
    coverage for the Bagnalls' claims by virtue of the ERP exclusion.
    Our finding with respect to West Bend's duty to defend effectively negates RES's
    additional argument that West Bend was estopped from asserting defenses to the claim by reason
    of its failure to undertake the defense under a reservation of rights or bring a prompt declaratory
    judgment action. See Employers Insurance of Wausau v. Ehlco Liquidating Trust, 
    186 Ill. 2d 127
    , 151, 
    708 N.E.2d 1122
    , 1135 (1999) ("Application of the estoppel doctrine is not appropriate
    if the insurer had no duty to defend, or if the insurer's duty to defend was not properly triggered.
    These circumstances include where the insurer was given no opportunity to defend; where there
    was no insurance policy in existence; and where, when the policy and the complaint are
    compared, there clearly was no coverage or potential for coverage" (emphasis added)).
    Correspondingly, our finding negates RES's claim that West Bend vexatiously and unreasonably
    withheld coverage in violation of section 155 of the Illinois Insurance Code (215 ILCS 5/155
    (West 2006). Martin v. Illinois Farmers Insurance, 
    318 Ill. App. 3d 751
    , 764, 
    742 N.E.2d 848
    ,
    857-58 (2000) ("[A] defendant cannot be liable for section 155 relief where no benefits are owed.
    [Citation.] *** As defendants owed no further benefits to plaintiff under their respective policies,
    defendants could not have committed the vexatious and unreasonable conduct necessary for
    23
    No. 1-07-0644
    section 155 relief").
    III. CONCLUSION
    For all the foregoing reasons, the judgment of the circuit court is affirmed.
    Affirmed.
    McNULTY and O'MALLEY, JJ., concur.
    24