Sweilem v. Illinois Department of Revenue ( 2007 )


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  •                                                     SIXTH DIVISION
    March 30, 2007
    No. 1-05-0157
    FARID SWEILEM and KHALIL SWEILEM, )    Appeal from the
    )    Circuit Court
    Petitioners-Appellants,      )    of Cook County.
    )
    v.                           )    Nos. 01 L 51089 and
    )         01 L 51090
    ILLINOIS DEPARTMENT OF REVENUE,   )
    ILLINOIS DEPARTMENT OF REVENUE    )
    BOARD OF APPEALS; and DIRECTOR of )
    THE ILLINOIS DEPARTMENT OF        )
    REVENUE,                          )    The Honorable
    )    Alexander P. White,
    Respondents-Appellees.       )    Judge Presiding.
    JUSTICE O'MALLEY delivered the opinion of the court:
    Appellant-taxpayers Farid and Khalil Sweilem (taxpayers)
    appeal the judgment of the circuit court of Cook County affirming
    the denial by the Illinois Department of Revenue (the Department)
    of taxpayers' request to vacate notices of penalty liability
    (NPL) and remand the matter to the Department for a hearing on
    the issue of taxpayers' personal liability.   Taxpayers allege
    that the Department's NPL's were ineffective because it failed to
    notify their attorneys pursuant to statute and, alternatively, if
    the NPL's were properly issued to taxpayers, the Department
    failed to meet due process requirements for notice under the
    Illinois and the United States Constitutions.
    For the reasons that follow, we reverse the judgment of the
    1-05-0157
    circuit court and the ruling of the board of appeals and remand
    this matter for further proceedings.
    BACKGROUND
    In 1977 taxpayers purchased Jet Food Market, a grocery store
    in Chicago, Illinois.    Farid was the president of Jet Foods Inc.,
    and Khalil was the secretary.    On December 2, 1984, the
    Department issued a notice of taxpayer liability to Jet Foods for
    deficiencies for a period of time beginning in July 1978, through
    November 1981, pursuant to the Retailers' Occupation Tax Act (the
    Act) (Ill. Rev. Stat. 1981, ch. 120, par. 440 et seq. (currently
    35 ILCS 120/1 et seq. (West Supp. 2005)).    The amount of
    liability assessed against Jet Foods, including interest,
    deficiency penalties, fraud penalties and the underlying tax
    owed, was $476,622.63.    Taxpayers hired the law firm of Barnstein
    & Berman to represent Jet Foods in the proceedings initiated by
    the Department.
    In December 1986, a hearing commenced but was continued,
    when taxpayers discharged their law firm during the course of the
    hearing.    Taxpayers hired the law firm of Burke & Smith and
    proceeded with the hearing on June 4, 1987.    Following the June
    4, 1987 hearing, the administrative law judge (ALJ) found that
    Jet Foods was liable for the unpaid sales tax and assessed
    against taxpayers an amount of $431,272.39.    The amount
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    1-05-0157
    represented liability for the underlying sales tax, deficiency
    penalty and interest; however, the ALJ specifically held that the
    evidence did not support the imposition of a 20% civil fraud
    penalty.    The Department attempted to collect the debt from Jet
    Foods in 1988, but was unsuccessful because the corporation had
    been involuntarily dissolved by the Illinois Secretary of State
    prior to 1987 and was insolvent.
    On October 13, 1989, the Department issued NPL's to
    taxpayers based on their liability as corporate officers for Jet
    Foods' unpaid sales tax amounting to $149,612.06, penalties of
    $8,441.60 and interest of $477,218.97, totaling $635,272.63.      The
    NPL's were sent to addresses listed on taxpayers' most recent
    Illinois income tax returns.    Farid's NPL was returned to the
    Department marked "undeliverable" by the United States Postal
    Service.    Khalil's NPL was returned by the post office to the
    Department on October 19, 1989, and bore a sticker indicating
    that Khalil had moved to a new address and notifying the
    Department of the new address.    The Department chose not to
    forward the NPL to Khalil's new address.    On October 31, 1989,
    Farid directed attorney John Wickert from the law firm of Burke &
    Smith to file a power of attorney with the Department reflecting
    Farid's new address and signature as president of Jet Foods.
    On June 1, 1990, taxpayers filed petitions with the
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    Department seeking to vacate the NPL's, reopen the matters and
    hold hearings on taxpayers' personal liability for the corporate
    tax deficiency.   Both taxpayers alleged that the NPL's were not
    received and should have been delivered to their attorneys Burke
    & Smith.    Khalil alleged that he was not a responsible person and
    Farid alleged that his failure to pay taxes on behalf of the
    corporation was not willful.   The Department summarily denied
    both petitions.
    Taxpayers filed separate petitions for writs of certiorari
    in the circuit court and following several successful motions to
    dismiss by the Department, the circuit court granted both writs
    for certiorari in 1997.    Following a review of the matter, the
    circuit court remanded it back to the ALJ for a hearing to
    determine whether the Department complied with section 12 of the
    Act (Ill. Rev. Stat. 1989, ch. 120, par. 451).   Section 12 of the
    Act provides, in pertinent part:
    "Whenever notice is required by this Act, such notice may
    be given by United States registered or certified mail,
    addressed to the person concerned at his last known address,
    and proof of such mailing shall be sufficient for the
    purposes of this Act. Notice of any hearing provided for by
    this Act shall be so given not less than 7 days prior to the
    day fixed for the hearing. Following the initial contact of
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    a person represented by an attorney, the Department shall
    not contact the person concerned but shall only contact the
    attorney representing the person concerned."    Ill. Rev.
    Stat. 1989, ch. 120, par. 451.
    On December 2, 1999, a hearing was held before a Department
    ALJ pursuant to the circuit court's remand order.    Taxpayers
    called attorney Richard Miller, Farid and Khalil Sweilem and
    Carol Harper as witnesses.   Attorney Miller testified that he
    represented Jet Foods and taxpayers individually in 1987.    He
    testified that in or around April 1987, a document was issued by
    the Department commanding the appearance of taxpayers before an
    ALJ for a hearing.   Attorney Miller stated that it was the same
    ALJ that ultimately heard the case against Jet Foods on June 4,
    1987.   He testified that he was engaged by taxpayers to represent
    them individually at this hearing.    Attorney Miller characterized
    the meeting as unusual and "much more informal than the
    subsequent one that [was] had in terms of witnesses were not
    sworn in, there was no court reporter.   It was more in the order
    of a hearing, if you will, to show probable cause why the
    brothers should not be added to the Jet Foods lawsuit that was
    underway, and in which there was a formal charge of fraud
    [pending] for years ***."
    Attorney Miller testified that he, taxpayers,
    5
    1-05-0157
    representatives from the Department and the ALJ were present.
    During the course of the hearing, the issue was limited to
    whether or not taxpayers could be liable for the corporate tax
    deficiency.   He stated during his testimony that "[his] clients
    were very visibly pleased because essentially the whole issue of
    why we were there was whether or not in their personal capacity
    they should be responsible for substantial dollars in potential
    tax revenue which was going to be the subject of the subsequent
    adjudication against Jet Foods."       Attorney Miller argued that
    taxpayers should not be held personally liable and, according to
    his testimony, the ALJ agreed finding that there was no basis to
    pursue the individuals.
    On cross-examination, the Department asked whether attorney
    Miller filed a power of attorney with the Department indicating
    that he represented taxpayers personally.       Attorney Miller could
    not recall whether he filed a power of attorney on behalf of
    taxpayers.    The Department further inquired as to whether or not
    attorney Miller knew that the original proceeding commenced in
    December of 1986 and was continued when taxpayers fired their
    original attorney.   He acknowledged this fact.      On redirect,
    attorney Miller stated that he informed the Department that he
    was representing taxpayers individually and that his practice was
    to leave his business card with the Department.
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    1-05-0157
    Khalil testified that he, his brother Farid and Jet Foods
    were represented by the firm of Burke & Smith and that attorney
    Miller was the attorney who handled the matters that arose before
    the Department on their behalf.    He further testified that a
    conference was held in the spring of 1987 where attorney Miller
    represented him and his brother.       Khalil testified that the issue
    discussed at the meeting was whether or not he and his brother
    Farid should be personally liable in the Jet Foods matter.
    Khalil testified that the outcome of the hearing was that he and
    Farid would not be personally liable for Jet Foods' tax
    liability.   He also testified that he and Farid celebrated
    following this hearing.
    Khalil testified that he was contacted by a Department
    collection agent in 1990.    He told the agent that he was
    represented by Burke & Smith and that it surprised him that he
    was being contacted about this tax matter because he believed
    that it had been resolved.    Khalil denied ever receiving an NPL
    from the Department and testified that he moved in July 1989 and
    notified the post office of his forwarding address.
    Farid testified that he, his brother and Jet Foods were
    represented by Burke & Smith in 1987.      Farid indicated that he
    moved from Illinois to Arizona due to health problems in 1989.
    Farid denied ever receiving an NPL from the department.      Farid
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    1-05-0157
    stated he, his brother and attorney Miller attended a meeting in
    the spring of 1987, a few months before the Jet Foods hearing on
    June 4, 1987.     Farid testified that the purpose of the meeting
    was to determine if he and Khalil would be personally responsible
    for the tax liability in the Jet Foods matter.     He told the ALJ,
    "After we finished meeting I asked the judge, 'What can I do
    now?'   She said 'Go and live your life.    Congratulations, nothing
    against you.'     Then I went outside, told my brother what's
    happening, we celebrate [sic] and went home."     Subsequently, the
    following colloquy occurred between Farid and his attorney:
    "MR. SMITH: Q. Did Rick Miller continue to represent Jet
    Foods at the hearing in June?
    A. I remember he said about two months I'm going to
    leave, and Mr. Burke & Smith going [sic] to represent me and
    my brother, too.
    Q. And when did you first have anything to do with Burke
    & Smith, to the best of your memory?
    A. It's about - - when did we start with Burke & Smith,
    do you mean [sic]?
    Q. Yes.    Was it '86 or '87?   When was it approximately?
    A. Before '86.
    A. Did they have power of attorney?     Did Burke & Smith
    have power of attorney on your behalf with the Department of
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    1-05-0157
    Revenue?
    A. Yes, sir.
    Q. Around that time?
    A. Yes, sir.
    Q. And so in addition to Mr. Miller representing you
    individually on that date, Burke & Smith had a power of
    attorney on file at that time too, in the spring of 1987; is
    that right?
    A. Yes, sir."
    On cross-examination, the Department asked Farid if he had
    copies of the powers of attorney that he testified were filed on
    his behalf by the firms of Barnstein & Berman and Burke & Smith.
    Farid testified that he did not and that all documents were filed
    with the Department by his attorneys.   Farid further testified
    that he did not notify the Department of his move to Arizona, but
    that he informed his attorneys at Burke & Smith.   He also
    testified that he lost his driver's license in 1989 and had to
    apply for a new license in Illinois in order to receive a
    driver's license in Arizona.   He used his former Illinois address
    to obtain a new license though he no longer lived in Illinois.
    Taxpayers called attorney Wickert who testified that he was
    an attorney for the law firm of Burke & Smith from 1984 until
    1992.   He testified that during the late 1980s Burke & Smith
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    represented taxpayers and Jet Foods and he was assigned to do
    work on the case as an associate.     Attorney Wickert testified
    that he filed a power of attorney on behalf of Jet Foods at
    Farid's direction relative to an income tax matter on October 31,
    1989.
    Taxpayers then called Carol Harper, a public service
    administrator for the Department in the 100% penalty unit.
    Harper testified that the Department attempts to notify and
    collect payment from the responsible taxpayer, in this case Jet
    Foods.    If efforts are unsuccessful, the collections bureau
    attempts to collect the debt from the responsible taxpayer.     Once
    it is determined that collection from the responsible taxpayer is
    not possible, the matter will be referred to the 100% penalty
    unit.    Harper testified that the unit will issue NPL's to the
    responsible officers.    Harper also explained the methods used to
    obtain information about responsible officers including checking
    tax returns, filings with the Secretary of State and checks
    issued to the Department for taxes.
    Harper also testified that she was asked by counsel to check
    the Jet Foods files.    She ordered the Jet Foods files and learned
    that the audit file had been destroyed and the general file had
    been "purged" or, according to Harper, nothing was in the file.
    In this case Harper testified that she relied on filings from the
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    Illinois Secretary of State.   Harper further testified that had
    she received the NPL that was returned with a forwarding address
    that she would resend the NPL out of fairness and reasonableness.
    She did, however, acknowledge on cross-examination that she was
    not required to do so under any policy or regulations in place
    within the Department.
    Throughout the hearing, the Department objected to any
    mention of a hearing that took place in the spring of 1987
    contending that no procedure existed in the regulations that
    allowed for such a hearing.    The parties do not dispute that the
    spring 1987 hearing took place before the June 4, 1987
    disposition of Jet Foods' liability.   The Department asserted
    that a determination of individual liability of corporate
    officers could not be made until the liability of the corporation
    was established.   The Department, however,   presented no
    testimony or evidence that negated a meeting with the Department,
    taxpayers, attorney Miller from Burke & Smith as taxpayers'
    personal attorney and an ALJ during which taxpayers were made
    aware of their potential liability for Jet Foods' tax liability.
    Following the hearing after the circuit court's first remand
    and further briefing by the parties, the ALJ ruled that taxpayers
    were required to file a power of attorney with the Department
    pursuant to Sweis v. Sweet, 
    269 Ill. App. 3d 1
    (1995); taxpayers
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    1-05-0157
    could not produce a copy of the power of attorney; testimony
    offered by attorney Miller and taxpayers was not credible;
    section 200.110 of the Department's regulations prohibits anyone
    from appearing on behalf of a taxpayer without first filing a
    power of attorney relative to the particular matter; and even if
    the meeting took place, initial contact occurred when the NPL was
    sent because corporate liability must be determined first and
    corporate officers' liability cannot be intermingled with
    corporate liability.
    Taxpayers appealed this ruling and the matter was fully
    briefed before the circuit court.    The circuit court held that
    the ALJ erred in excluding the testimony of attorney Miller
    concerning the hearing alleged to have taken place in the spring
    of 1987; his testimony was relevant and should have been
    considered by the ALJ in determining whether the Department had
    complied with section 12 of the Act.    The court ordered the
    matter remanded a second time to the Department's board of
    appeals and that the testimony of attorney Miller be admitted
    into evidence.   The ALJ was instructed to review the testimony of
    attorney Miller and the rest of the record to determine whether
    taxpayers were personally represented by Burke & Smith at the
    time of the 1987 meeting and whether this meeting or any other
    contact by the Department occurred prior to the issuance of the
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    NPL's during which taxpayers were made aware of their potential
    for individual liability within the meaning of Sweis.     The
    Department was given leave of court to present evidence or
    testimony to rebut the testimony of attorney Miller.
    On the second remand, the Department indicated to the ALJ
    that it would not call any witnesses or seek to admit any
    evidence.   The Department explained to the court that:
    "The ALJ in that particular case to our best
    understanding is a federal administrative law judge, and the
    department did not think it was appropriate policy to go
    about calling federal officers, judges, indirectly as
    witnesses in departmental hearings.
    We don't believe that that's an appropriate role for a
    federal judge or an appropriate role for a federal ALJ nor
    is it an appropriate role for a department ALJ to become a
    witness.   Nor do we feel that we want to expose in the
    future our litigating attorneys to becoming potential
    witnesses about conversations or things that happened within
    the scope of hearings.
    So for that reason, from a policy prospective, we didn't
    think that was an appropriate way to go.
    As it turns out, the ALJ in that case is Valerie Bablick
    (phonetic), and it is also our understanding that she is in
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    either Kentucky or West Virginia and may have been difficult
    to find and would have been more difficult to subpoena if
    she didn't want to come.    But we didn't really want to get
    into that kind of an issue."
    The Department continued to argue that no procedural
    mechanism existed for a hearing or meeting to discuss personal
    liability of a responsible officer prior to a disposition in the
    underlying corporate liability case.   The Department asked the
    ALJ to take judicial notice that no regulations or statutes exist
    that permit such a proceeding.
    On August 8, 2001, the ALJ ruled that the Department was not
    legally required to mail the NPL's to taxpayers' attorneys.   The
    ALJ based her conclusion on the fact that taxpayers could not
    produce a copy of a power of attorney filed with the Department
    on their behalf; attorney Miller's testimony was contradicted by
    an affidavit filed in the circuit court in 1996 by Farid wherein
    he indicated that the hearing at issue occurred in 1988 as
    opposed to 1987; taxpayers could not be joined in the
    Department's case against Jet Foods because the corporation must
    be found liable first and "you simply cannot combine a cause of
    action that does not yet exist and over which an ALJ has no
    authority with a pending action on another issue" (Emphasis in
    original.); and attorney Miller's testimony regarding the unusual
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    proceeding was indicative of his "ignorance with regards to the
    mechanics of the issuance and finalization of *** notices and
    their interrelation and serves to undermine the credibility of
    his testimony and his rendition of the events."   Taxpayers
    appealed this ruling to the circuit court.
    On December 22, 2004, the circuit court issued an order
    confirming the board of appeals' August 8, 2001 decision.     The
    circuit court, however, specifically found that the ALJ's finding
    that attorney Miller's testimony was not credible and not
    entitled to any weight was against the manifest weight of the
    evidence.   The court, in a 28-page written order, wrote the
    following relative to attorney Miller's testimony:
    "Although the events in Miller's testimony occurred more
    than twelve years before his testimony, Miller testified
    that in anticipation of being a witness in this case, he
    went through his files of the case he handled at Burke &
    Smith in 1987.   After he left Burke & Smith in August 1987,
    he did not work for the Sweilems and, therefore, these
    events had to occur before August 1987.   The most important
    self-corroborating factor of Miller's testimony is the
    minute details he related concerning what happened before
    and at this spring 1987 meeting.   Miller's testimony cannot
    be the result of a faulty memory or an unfamiliarity with
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    procedures.
    If Miller's testimony is not true, he is guilty of
    perjury.   Everything in Miller's career belies such a
    conclusion.   Miller, who has gone on to a completely new
    position, had no incentive to lie as an officer of this
    Court on behalf of the Sweilems.   Miller never spoke with
    the Sweilems from August of 1987 until moments before his
    testimony in 1999.   Yet we see the similarities in their
    statements: (1) Farid said in the affidavit there was a
    meeting that he attended at the State of Illinois Building
    between the Attorneys for [sic] Burke & Smith and the
    Department; and (2) Farid says in an affidavit that he was
    told by the Department it would not pursue him as an
    individual for the tax liability of Jet Foods.   Miller's
    testimony is uncontradictory.
    The only differences present are: (1) Farid says in the
    affidavit that the meeting occurred in April of 1988 while
    Miler says that it occurred one year earlier.    We know that
    Miller is correct because he left Burke & Smith in August of
    1987.   It is likely that in 1996 when Farid filed this
    affidavit, he forgot the meeting was in April of 1987
    instead of April of 1988.   Farid's memory of an April
    meeting corroborates Miller's testimony that the meeting
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    occurred in the months before June of 1987; and (2) Farid,
    in an affidavit prepared by his attorneys, Burke, Burns &
    Pinelli in 1996, said he was told by the Department at this
    meeting that there would be no individual liability because
    there was no finding of fraud against Jet Foods.   The Burke
    firm did not interview Miller prior to filing the 1996
    affidavit.    Miller testified that at the spring 1987 meeting
    he convinced the ALJ the Sweilems should not be held
    individually responsible and the ALJ so informed the
    Sweilems.    This was corroborated by the Sweilems testimony.
    The Department presented no testimony or evidence that
    negated a meeting at the State of Illinois Building among
    the Department, the Sweilems and Burke & Smith at which the
    Sweilems, with Burke & Smith as their attorneys, were made
    aware of their potential individual liability for Jet Foods'
    taxes."     (Emphasis added).
    The circuit court, notwithstanding its finding, held that
    the hearing could not have been an "initial contact" because
    there had been no determination that Jet Foods was liable for the
    taxes owed, there was no power of attorney on file and there was
    no previous proceedings commenced against taxpayers individually.
    The court held that the potential for individual liability that
    was the basis for the court's decision in Sweis was not present
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    in this case, and the ALJ's ultimate finding that the
    Department's initial contact was not at the spring 1987 meeting
    was not against the manifest weight of the evidence.       Taxpayers
    filed the instant appeal.
    ANALYSIS
    I. STANDARD OF REVIEW
    Despite the fact that the parties collectively identify 12
    issues on appeal which they contend must be answered by this
    court, we are of the view that the central question is whether
    there was an initial contact made by the Department prior to
    issuance of the NPL's to taxpayers.       In order to answer this
    question, we must resolve both questions of fact and law.       "As a
    preliminary matter, we note that this court reviews the
    administrative agency's decision and not the circuit court's
    decision."   Wigginton v. White, 
    364 Ill. App. 3d 900
    , 905 (2006),
    citing Lindsey v. Board of Education, 
    354 Ill. App. 3d 971
    , 978
    (2004).   The standard of review applied to an administrative
    agency's decision depends upon whether the issue presented is one
    of fact or one of law.     Carpetland U.S.A., Inc. v. Illinois
    Department of Employment Security, 
    201 Ill. 2d 351
    , 369 (2002).
    An administrative agency's factual findings are reviewed by
    applying a manifest weight of the evidence standard.       
    Lindsey, 354 Ill. App. 3d at 978
    .    An administrative agency's legal
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    conclusions, on the other hand, are reviewed de novo.   
    Lindsey, 354 Ill. App. 3d at 979
    .
    The framework for deciding whether the Department made an
    initial contact with taxpayers pursuant to section 12 of the Act
    requires two analyses.   First we must decide whether it was
    permissible for the ALJ to disregard attorney Miller's and
    taxpayers' unrebutted testimony that a proceeding took place
    during which they were informed of their potential future tax
    liability.   If not, we must then determine whether the proceeding
    was sufficient to constitute an initial contact pursuant to Sweis
    v. Sweet, 
    269 Ill. App. 3d 1
    (1995).
    II. UNREBUTTED TESTIMONY
    Because we have previously recounted the facts, we need not
    revisit the evidence again in detail which the circuit court
    relied upon.   We agree with the circuit court’s conclusion that
    the Department failed to produce any evidence to rebut taxpayers’
    assertion that a proceeding took place during which they were
    informed of their potential responsibility for future tax
    liability.
    Our supreme court has clearly indicated that in Illinois a
    finder of fact may not simply reject unrebutted testimony.
    Bucktown Partners v. Johnson, 
    119 Ill. App. 3d 346
    , 353-55
    (1983), citing People ex rel. Brown v. Baker, 
    88 Ill. 2d 81
    , 85
    19
    1-05-0157
    (1981); Bazydlo v. Volant, 
    164 Ill. 2d 207
    , 215 (1995).      As the
    Illinois Supreme Court has explained, although "the credibility
    of witnesses and the weight to be accorded their testimony are
    typically jury considerations [citations], a jury cannot
    arbitrarily or capriciously reject the testimony of an
    unimpeached witness [citations]."    People ex. rel. Brown, 
    88 Ill. 2d
    at 85.   This is true even though the witness may be an
    interested party or an employee of one of the parties.     Chicago &
    Alton R.R. Co. v. Gretzner, 
    46 Ill. 74
    , 80 (1867); Bucktown
    Partners v. 
    Johnson, 119 Ill. App. 3d at 352
    .
    Under the standards announced in Bucktown Partners and
    People ex rel. Brown, a fact finder may not discount witness
    testimony unless it was impeached, contradicted by positive
    testimony or by circumstances, or found to be inherently
    improbable.   Bucktown 
    Partners, 119 Ill. App. 3d at 353
    , citing
    People ex rel. Brown, 
    88 Ill. 2d
    at 85.   "Under Illinois law, a
    witness' testimony is inherently improbable if it is
    'contradictory of the laws of nature or universal human
    experience, so as to be incredible and beyond the limits of human
    belief, or if facts stated by the witness demonstrate the falsity
    of the testimony.' "   Bucktown 
    Partners, 119 Ill. App. 3d at 354
    ,
    quoting Kelly v. Jones, 
    290 Ill. 375
    , 378 (1919).
    In our view, it is not inherently improbable that the
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    1-05-0157
    Department attempted to join or pursue taxpayers individually.
    It is conceivable that the Department attempted to hold taxpayers
    responsible in the suit against Jet Foods especially since the
    corporation had been dissolved and was insolvent prior to the
    June 4, 1987 hearing.   The fact that the Department regulations
    do not provide a specific framework for such a procedure neither
    renders the corroborated testimony of three witnesses inherently
    improbable nor conclusively proves that it could not occur.
    Taxpayers produced evidence that following the commencement
    of the Jet Foods tax matter they received a summons to appear
    before an ALJ.   At this proceeding, they were represented by
    their attorney who argued on their behalf explaining why they
    should not be personally liable for the Jet Foods tax liability.
    In our view, it is more likely that the Department, in its
    thorough and zealous representation of the state, unsuccessfully
    attempted to hold taxpayers responsible for the tax liability of
    the bankrupt corporation prior to the completion of the Jet Foods
    tax liability determination.   It is less likely that three
    witnesses, one of whom is entirely independent, would fabricate
    corroborative testimony of an event that took place more than 10
    years ago without speaking to each other in over 12 years.
    Consequently, we find that it was not incredible testimony beyond
    the limits of human belief that is contrary to the laws of nature
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    1-05-0157
    or human experience.   Bucktown 
    Partners, 119 Ill. App. 3d at 354
    .
    The fact that no supporting documents were produced such as
    the summons or a power of attorney does not persuade this court
    that the proceeding did not occur.   Nor is it proof by
    circumstances that refutes taxpayers’ evidence.   We point out
    that the Department destroyed the audit file while this matter
    was still pending before the Department’s appeals board and the
    circuit court.   The master file also was purged of all
    information prior to the hearing ordered by the circuit court on
    its first remand.   Moreover, the Department had the opportunity
    to rebut the testimonial evidence offered by taxpayers by calling
    the ALJ who allegedly presided over the meeting at issue.
    The Department argues that taxpayers had the same
    opportunity to call the ALJ who presided over the spring 1987
    proceeding and should have done so to prove their case.     We
    reject this argument for two reasons.   First, taxpayers produced
    more than sufficient evidence that the proceeding occurred in the
    form of unrebutted testimony from three witnesses.   Second, after
    taxpayers produced the only evidence during the first hearing on
    remand, the circuit court ordered a limited remand a second time
    specifically indicating that only the Department was granted
    leave to call additional witnesses or admit evidence.     The
    Department, without explanation, simply stated that it was
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    1-05-0157
    improper, in its view, to call a former ALJ or seek to obtain an
    affidavit to rebut taxpayers’ evidence and chose to stand on its
    theory that it could not have happened because no statutory
    mechanism existed to facilitate it.
    When assessing the hearing officer's fact determinations, we
    apply a manifest weight of the evidence standard of review.
    Wigginton, 
    364 Ill. App. 3d 900
    , 911 (2006), citing 
    Lindsey, 354 Ill. App. 3d at 978
    .   However, in the absence of any evidence
    contradicting taxpayer's testimony or a showing that it is
    inherently improbable pursuant to Bucktown Partners, 119 Ill.
    App. 3d at 353-55, and People ex rel. Brown v. Baker, 
    88 Ill. 2d
    at 85, we find that an ALJ cannot reject the evidence under any
    standard of review.    
    Wigginton, 364 Ill. App. 3d at 911
    .   We thus
    hold that the ALJ erred in rejecting the testimony of attorney
    Miller, Farid and Khalil and the unrebutted evidence must be
    taken as true.
    III. INITIAL CONTACT
    Taxpayers contend that the NPL's were ineffective because
    they were sent directly to them instead of to their attorneys
    pursuant to section 12 of the Act because the spring of 1987
    proceeding was an initial contact.    The Department argues that
    pursuant to section 12 of the Act and the Sweis case, it is only
    required to send NPL's to a representative of a taxpayer after
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    1-05-0157
    (1) an initial contact has been made; and (2) when a taxpayer has
    a power of attorney on file with the department.      Both the
    circuit court and the Department ruled that personal liability is
    not possible until the hearing on the corporation's tax liability
    is completed.    We disagree.
    Section 12 of the Act states: "Following the initial contact
    of a person represented by an attorney, the Department shall not
    contact the person concerned but shall only contact the attorney
    representing the person concerned.      Ill. Rev. Stat. 1989, ch.
    120, par. 451.
    The purpose of the Act is to collect a tax and, as a result,
    the rights and liabilities of the parties accrue at the time the
    tax becomes due and owing, even though the exact amount of the
    taxes may not have yet been determined.      
    Sweis, 269 Ill. App. 3d at 6
    .   In the instant case, the taxes at issue became due in
    1978, 1979, 1980 and 1981.      Jet Foods' tax liability was set at
    that time and the Department was entitled to payment of the tax,
    and any officers or employees' potential future liability sprung
    to life.    
    Sweis, 269 Ill. App. 3d at 6
    .    We also noted that
    "[s]ection 13 1/2 clearly designates that personal liability
    'represents the tax unpaid by the corporation,' and this
    corporate tax is the sole 'basis of such penalty liability.'        The
    exact amount of liability is based on either (1) the final or
    24
    1-05-0157
    revised final assessment, or (2) the corporate taxpayer's return
    filed with the Department."   
    Sweis, 269 Ill. App. 3d at 6
    .
    The Act, as we pointed out in Sweis, gives the Department
    three methods to collect taxes where a corporation has not timely
    and/or accurately paid its taxes:    (1) collect the unpaid amount
    from the corporate taxpayer; (2) institute criminal proceedings
    against the corporate taxpayer and/or responsible officers and
    employees; and (3) collect the unpaid amount from the responsible
    officers or employees under section 13 1/2.   Although these
    alternatives may encompass separate proceedings, they are
    nonetheless connected and dependent upon the unpaid corporate
    taxes.   
    Sweis, 269 Ill. App. 3d at 7
    .   Due to the interconnected
    nature of these proceedings we characterized them as "different
    spokes of the same wheel," and found that "initial contact occurs
    when the Department for the first time advises or notifies an
    officer or employee that he or she may be potentially liable for
    any unpaid taxes of the corporation."    
    Sweis, 269 Ill. App. 3d at 7
    .   Based on the testimony of attorney Miller, Farid and Khalil
    that the Department communicated its intent to hold Khalil and
    Farid personally responsible for Jet Foods' deficiency, we hold
    that the initial contact occurred in the spring of 1987.
    We also find that the protections of section 12 do not
    depend exclusively upon the execution of a valid power of
    25
    1-05-0157
    attorney.   In our view, it is important to accentuate the fact
    that, contrary to the Department's assertion, neither the Sweis
    case nor section 12 of the Act requires a taxpayer to submit a
    power of attorney as a prerequisite to receiving the protections
    contemplated therein.    The statute and the Sweis case require the
    protections at issue here following an initial contact.    
    Sweis 269 Ill. App. 3d at 9
    .   Simply put, the Department cannot limit
    the protections created by the legislature by reading
    requirements into the statute which do not exist.   Undoubtedly,
    the fact that the taxpayer in Sweis previously submitted a valid
    power of attorney for the relevant period and matter was
    particularly damning to the Department's position in there.
    
    Sweis, 269 Ill. App. 3d at 9
    , citing Pape v. Department of
    Revenue, 
    40 Ill. 2d 442
    , 452 (1968) (holding that section 12 of
    the Act required the Department to rely on the information in its
    files and a valid power of attorney which the taxpayer had
    previously executed).    In our view, the production of a power of
    attorney for the relevant time and matter in Sweis was
    conclusive, but not necessarily requisite proof.
    In the instant case, however, the only testimony presented
    relative to this issue was that taxpayers received a notice to
    appear on a certain day in the State of Illinois Building, they
    appeared represented by counsel, who had previously represented
    26
    1-05-0157
    Jet Foods in various other matters with the Department and,
    according to Farid's unrebutted testimony, filed a power of
    attorney with the Department.   Moreover, we will not presume, in
    the Department's favor, that a power of attorney never existed
    when it destroyed the files and documents that would serve as
    evidence to support or refute the claim.
    Additionally, we emphasized in Sweis the protective nature
    of section 12 of the Act:
    "Prior to 1975, section 12 allowed the Department to
    contact and send notices merely to the 'person concerned.'
    However, in an effort to provide greater protection for
    individuals and to ensure that their rights were safeguarded
    and preserved, Senate Bill 55 was introduced.   The debates
    surrounding this bill clearly indicate that the legislature
    intended to give greater protection to taxpayers and others
    concerned against the government's imposition and collection
    of this tax.   (See 79th Ill. Gen. Assem., House Proceedings,
    June 9, 1975, at 11; June 11, 1975, at 104-06; November 20,
    1975, at 72-79; November 21, 1975, at 136-48; Senate
    Proceedings, June 20, 1975, at 73; November 5, 1975, at
    12-16.) ***.   [Relative to] the language pertinent here[,]
    Senator Nudelman stated: '[T]he amendment to Senate Bill 55,
    requires only that once there has been a proceeding started
    27
    1-05-0157
    that the department have contact with *** the respondent's
    lawyer, if in fact he has a lawyer who has filed an
    appearance.'   (79th Ill. Gen. Assem., Senate Proceedings,
    June 20, 1975, at 73.)    The debate in the House is more
    enlightening. ***.
    'Madison:   Representative Kosinski, ah *** it seems like
    in the discussion on this Bill an aspect of this Bill has
    been left out which seems to me to be very important.     As I
    understand it, this Bill also prohibits the Department of
    Revenue from contacting a person represented by an attorney
    except from the initial contact.      Is that not true?
    *   *    *
    Kosinski:   You're understanding, Mr. Madison, is
    perfectly correct.   This was in the form of an Amendment
    offered by Representative Berman on the premise that once
    the taxpayer is contacted by the Department of Revenue and
    has the good judgment to turn this over to a competent
    attorney, in the future, the Department would then deal
    through the attorney so that the taxpayer is properly
    represented and the answers are correct.      You're right, Mr.
    Madison.
    Madison:    Ah *** What is your reaction to the argument,
    Representative Kosinski, that this procedure interferes with
    28
    1-05-0157
    the individual[']s rights of being informed of the status of
    a suit or hearing?
    Kosinski:   Ah *** I have a negative reaction to that
    statement in that the taxpayer is originally contacted.
    His rights are told him.    He knows the subject of the case.
    He knows the problems of the case and only after that and
    after consideration of thought does he turn it over to a tax
    ah *** attorney to represent him, and I think that man is
    most fitted properly to represent the taxpayer.'   (79th Ill.
    Gen. Assem., House Proceedings, November 20, 1975, at
    75-76.)
    This exchange confirms that the legislature intended, in
    amending section 12, to protect individuals from such
    disastrous results as occurred in this case.   Although the
    legislature did not explicitly discuss what it meant by
    initial contact, the legislature did not limit it to initial
    contact per notice or proceeding."   (Emphasis added.) 
    Sweis, 269 Ill. App. 3d at 8-9
    .
    It is clear from the plain language of section 12 of the Act
    and its legislative history that the intention of the legislature
    was to protect the taxpayer from technically defaulting in a
    matter with potentially catastrophic financial implications.
    Indeed, in this case where taxpayers defaulted for failure to
    29
    1-05-0157
    respond within 20 days, the initial tax liability exclusive of
    penalties and interest which amounted to less than $150,000 grew
    exponentially to nearly $1 million.    This is an amount that the
    Department seeks to recover from taxpayers without the benefit of
    a hearing on whether the individuals are legally responsible for
    the corporation's deficiency.   Based on the unrebutted evidence
    of a proceeding held in the spring of 1987 where taxpayers were
    represented by counsel and informed of their potential liability
    for Jet Foods' tax, we hold that the Department made an initial
    contact with taxpayers within the meaning of section 12 of the
    Act and Sweis.   The Department, as a result, violated section 12
    of the Act by not mailing the NPL's to taxpayers' attorneys.
    Thus, the NPL's did not become final and taxpayers have not
    waived their rights to contest them.    
    Sweis, 269 Ill. App. 3d at 5
    .
    IV. CONCLUSION
    For the foregoing reasons, we hold that the ALJ was not
    entitled to disregard the unrebutted testimony presented by
    taxpayers; the proceeding to which taxpayers and attorney Miller
    testified was an initial contact as contemplated by section 12 of
    the Act and 
    Sweis, 269 Ill. App. 3d at 6
    ; the Department violated
    section 12 of the Act by failing to mail the NPL's to taxpayers'
    attorneys and taxpayers have not waived their right to contest
    30
    1-05-0157
    the NPL's.   Because this matter is remanded for further
    proceedings, we need not address taxpayers' due process claims.
    Accordingly, the judgment of the circuit court is reversed and
    this matter is remanded to the Department's board of appeals for
    further proceedings consistent with this opinion.
    Reversed and remanded with directions.
    JOSEPH GORDON and McNULTY, JJ., concur.
    31