Godfrey Healthcare and Rehabilitation Center, LLC v. Toigo , 2019 IL App (5th) 170473 ( 2019 )


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    2019 IL App (5th) 170473
    NOTICE
    Decision filed 04/10/19. The
    text of this decision may be              NO. 5-17-0473
    changed or corrected prior to
    the filing of a Peti ion for
    IN THE
    Rehearing or the disposition of
    the same.
    APPELLATE COURT OF ILLINOIS
    FIFTH DISTRICT
    ________________________________________________________________________
    GODFREY HEALTHCARE AND                          )     Appeal from the
    REHABILITATON CENTER, LLC,                      )     Circuit Court of
    )     Madison County.
    Plaintiff-Appellee,                       )
    )
    v.                                              )     No. 16-L-1775
    )
    JOHN TOIGO,                                     )     Honorable
    )     A.A. Matoesian,
    Defendant-Appellant.                      )     Judge, presiding.
    ________________________________________________________________________
    JUSTICE CATES delivered the judgment of the court, with opinion.
    Justices Moore * and Barberis concurred in the judgment and opinion.
    OPINION
    ¶1       Plaintiff, Godfrey Healthcare and Rehabilitation Center, LLC filed a three-count
    complaint against defendant, John Toigo, for services provided to Toigo while he was a resident
    in a nursing care facility. Plaintiff alleged a breach of contract and, in the alternative, equitable
    theories of recovery. Defendant Toigo—through his son and next friend, Michael Toigo
    (Michael)—filed an answer to plaintiff’s amended complaint and included affirmative defenses
    related to plaintiff’s lack of standing to file the contractual and equitable claims. The circuit court
    of Madison County entered a default judgment in favor of plaintiff and against defendant.
    Defendant appeals from the circuit court’s order, granting plaintiff’s oral motion for a default
    *
    Justice Goldenhersh was originally assigned to participate in this case. Justice Moore was
    substituted on the panel subsequent to Justice Goldenhersh’s retirement and has read the briefs and
    listened to the recording of oral argument.
    1
    judgment, and the subsequent order denying his pro se motion to vacate the default judgment
    pursuant to section 2-1301(e) of the Code of Civil Procedure (Code) (735 ILCS 5/2-1301(e)
    (West 2014)). We reverse and remand.
    ¶2                                      I. BACKGROUND
    ¶3     On June 1, 2011, defendant Toigo was admitted to a nursing home facility operated by
    SA-ENC-Blu Fountain, LLC d/b/a Blu Fountain Manor (BFM) located in Godfrey, Illinois. At
    the time of his admission, defendant Toigo was suffering from myriad medical conditions related
    to a stroke. His spouse, Kathleen Toigo, signed multiple medical-related forms, including a
    document entitled, “Admission Agreement—Illinois” (Agreement). The Agreement identified
    BFM as the “Health Care Center,” and John Toigo as the “Resident.” The Agreement did not
    identify a responsible party for defendant Toigo, although Kathleen Toigo was the signatory as
    “wife” on several of the documents. The Agreement contained certain provisions wherein the
    Health Care Center would provide defendant Toigo personal care services, including room,
    board, laundry, medicines, and treatment.
    ¶4     On December 21, 2016, plaintiff filed an unverified, three-count complaint against
    defendant Toigo, alleging that he owed certain monies to plaintiff for the services provided to
    him under the original Agreement with BFM. Count I alleged breach of contract and claimed that
    defendant Toigo owed plaintiff $121,250.14. In support of this count, plaintiff attached an
    invoice dated 12/1/2016, from an entity identified as Integrity. Although not pled in the
    alternative, count II was based upon a theory of quantum meruit, and count III alleged unjust
    enrichment. The following notice, in bold type, was set forth immediately following the
    signature line for the attorney filing the complaint:
    “NOTICE TO DEBTOR
    2
    If the Fair Debt Collection Practices Act applies you have the right to
    dispute all or any part of the debt. Additionally, you have the right to receive a
    verification of the debt if you request it within the above stated time limitations.
    Further, you have the right to receive information relative to the name and address
    of the original creditor if not the same as the current creditor.
    If you are entitled to protection under the Soldiers and Sailors Civil Relief
    Act of 1944, as amended, please provide us with a copy of the notice of benefits
    you received pursuant to 50 U.S.C. Appx. § 515.”
    ¶5     In its complaint, plaintiff alleged that on January 14, 2011, an entity known as Godfrey
    Rehabilitation and Nursing Center, LLC had acquired all contracts, rights, title, and interests
    from Blu Fountain Manor. Plaintiff further alleged that on that same date, Blu Fountain Manor
    had also transferred all existing agreements with “residents and any guarantors thereof” to the
    Godfrey Rehabilitation and Nursing Center, LLC. Plaintiff asserted that on January 31, 2014,
    Godfrey Rehabilitation and Nursing Center, LLC “assigned all of its contracts, rights, title and
    interests, including the assignment of resident agreements acquired from Blue Fountain Manor to
    Plaintiff Godfrey Healthcare and Rehabilitation Center, LLC.”
    ¶6     Plaintiff alleged that it had continued to provide personal care services to defendant
    Toigo under the Agreement, but that defendant Toigo had failed to pay for those services. In
    each count of the complaint, plaintiff claimed that the outstanding balance on defendant’s
    account was $121,250.14, and it sought a judgment in that amount, plus interest and attorney
    fees. A copy of the original Agreement signed by defendant, Kathleen Toigo, and Blu Fountain
    Manor was appended to the complaint. A billing statement with the name “Integrity,” dated
    3
    December 1, 2016, showing an outstanding balance of $121,250.14 for defendant Toigo, was
    also appended to the complaint.
    ¶7     On December 27, 2016, plaintiff filed an affidavit of damages, executed by Kara Buttry,
    an administrator for Godfrey Healthcare and Rehabilitation Center, LLC. According to the
    affiant, as of the date of the execution of the affidavit, defendant Toigo owed plaintiff a total of
    $143,964.74. This sum included $536 for costs and service fees, $7151.50 for attorney fees,
    $121,250.14 in principal, and $15,027.10 in interest.
    ¶8     On December 30, 2016, plaintiff’s counsel mailed a “Notice of Discovery Deposition” of
    defendant Toigo to an attorney who had not yet entered her appearance in the litigation. On
    January 6, 2017, plaintiff’s counsel mailed a “Notice of Discovery Deposition” for defendant’s
    son, Michael Toigo. This notice was, again, sent to an attorney who had not yet filed her entry of
    appearance on behalf of defendant Toigo. Both notices indicated that the witnesses were to be
    deposed on January 25, 2017, less than 30 days after the filing of the original complaint.
    ¶9     On January 12, 2017, defendant’s counsel filed her entry of appearance and a petition for
    the appointment of defendant’s son, Michael Toigo, as next friend of John Toigo. The petitioner,
    Michael, asserted that he was the natural son and duly appointed Power of Attorney of John
    Toigo. Michael further asserted that defendant Toigo resided in a nursing home, suffered from
    multiple infirmities, and was unable to represent himself in the action.
    ¶ 10   On January 23, 2017, plaintiff filed a response in opposition to the petition. Plaintiff’s
    pleading in opposition argued, among other things, that Michael had failed to attach an affidavit
    in support of his contentions that defendant Toigo was infirm and unable to represent himself.
    Plaintiff also alleged that the petition failed to attach an exhibit evidencing the fact that Michael
    was the duly appointed Power of Attorney for John Toigo. According to plaintiff’s pleading, the
    4
    trial court was incapable of determining “whether any conflicts of interests exist with respect to
    the appointment of Michael Toigo, or if there are any other sufficient reasons to disqualify
    Michael Toigo from being appointed as next friend.” Therefore, plaintiff requested that the court
    deny the petition for the appointment of Michael as next friend of defendant Toigo.
    ¶ 11   On January 24, 2017, the parties appeared before the trial court for a hearing on all
    pending motions. On that day, counsel for defendant Toigo filed an emergency motion for a
    protective order and asked the court to quash defendant Toigo’s deposition and delay the
    deposition of Michael Toigo. Counsel argued that plaintiff had served deposition notices prior to
    the time defendant was required to enter an appearance, without leave of court, in violation of
    Illinois Supreme Court Rule 201(d) (eff. July 1, 2014). Counsel further argued that defendant
    Toigo’s deposition should be quashed because defendant Toigo was not competent to testify,
    given that he was 92 years old, deaf, did not use sign language, and had been diagnosed with
    multiple infirmities, including Alzheimer’s disease and dementia. As for the deposition of
    Michael Toigo, counsel requested that the deposition be set on a mutually agreeable date when
    timely notice has been served. Counsel also filed a motion for extension of time pursuant to
    Illinois Supreme Court Rule 183 (eff. Feb. 16, 2011), asking for additional time in which to
    respond to plaintiff’s discovery requests. Counsel indicated that she was working diligently to
    complete the answers to the discovery propounded by defendant, but the “Interrogatories,
    Request For Production and Request for Admissions” asked for some information that went back
    five years, and perhaps even longer.
    ¶ 12   There is no transcript of proceedings and no bystander’s report from the hearing held
    January 24, 2017. The record does reveal, however, that two court orders were entered that day.
    The court appointed Michael Toigo as “Next Friend of John Toigo.” The court also entered an
    5
    order giving defendant Toigo until March 2, 2017, to answer written discovery, and directed that
    the depositions of Michael Toigo and John Toigo be taken on February 15, 2017. In a subsequent
    order entered January 31, 2017, defendant Toigo was given an additional extension to respond to
    discovery by March 19, 2017.
    ¶ 13    On March 31, 2016, Michael Toigo, as Next Friend of the defendant, John Toigo, filed a
    motion to dismiss plaintiff’s complaint. In that motion, defendant 1 argued the complaint should
    be dismissed because plaintiff lacked standing to bring the cause of action. Specifically,
    defendant pointed out that the action was based upon an alleged agreement, wherein BFM was
    the party to the Agreement, not Godfrey Healthcare. Defendant pointed out that plaintiff had not
    attached any documents demonstrating that defendant’s Agreement with Blu Fountain Manor
    had been assigned to plaintiff. Without such documentation, as required by section 2-606 of the
    Code (735 ILCS 5/2-606 (West 2014)), defendant claimed that plaintiff had no standing to bring
    the litigation. Defendant also argued that count II and count III of the complaint failed to state a
    cause of action because the count set forth equitable theories of recovery based upon the absence
    of an enforceable contract. These theories were inapposite to plaintiff’s arguments in count I that
    alleged an enforceable contract. Additionally, the counts brought in equity alleged the existence
    of a contract.
    ¶ 14    In its response filed February 3, 2017, plaintiff Healthcare characterized defendant’s
    motion to dismiss for lack of standing as “preposterous” and asserted that the motion to dismiss
    was a tactic employed to avoid answering the complaint. Plaintiff argued that the assignment of
    the Agreement was clearly alleged in count I. Plaintiff also attached to its response various
    documents intended to reflect the alleged transfer of interest from BFM to Godfrey
    1
    The term “defendant,” as used hereafter, includes John Toigo, as well as Michael Toigo, as the
    Next Friend of John Toigo.
    6
    Rehabilitation and Nursing Center, LLC, to Godfrey Healthcare. With regard to counts II and III,
    plaintiff sought leave to amend by interlineations in order to remove those allegations claiming
    the existence of a valid contract.
    ¶ 15   Following a hearing on February 24, 2017, the court dismissed the complaint, without
    prejudice, and granted plaintiff leave to file an amended complaint within 30 days. Defendant
    was given 30 days to file a responsive pleading from the date plaintiff filed its amended
    complaint.
    ¶ 16   On February 27, 2017, defendant filed an emergency motion to stay all discovery until 30
    days after the amended complaint was served. Defendant argued that the lawsuit had been
    dismissed and that defendant had been granted 30 days after the filing of the amended complaint
    to file a responsive pleading. Defendant wanted the opportunity to review plaintiff’s amended
    complaint prior to responding to discovery. Defendant Toigo claimed he would be “severely
    prejudiced and suffer unreasonable annoyance, expense, embarrassment, disadvantage, or
    oppression by being deposed on February 28, 2017,” as well as by having to answer written
    discovery that included responding to a request for admission due March 16, 2017.
    ¶ 17   Again, there is no report of proceedings or bystander report for the hearing held February
    24, 2017, on defendant’s emergency motion. There is, however, a written order from the trial
    court, entered February 27, 2017, which indicated plaintiff was granted leave to amend its
    complaint to cure certain defects in its pleading. The court specifically indicated that the purpose
    of its ruling was
    “to allow Plaintiff to cure certain defects in its Complaint—specifically: 1) to attach to its
    Complaint not only the contract upon which its claim was based, which was between
    Defendant and a third party, but also the documents which demonstrate Plaintiff had
    7
    acquired the third party’s rights under the original agreement; and 2) to clarify the extent
    to which certain of Plaintiff’s causes of action are asserted in the alternative and the
    specific facts upon which each such claim is based.”
    ¶ 18   The February 27, 2017, order also reveals that plaintiff represented it was filing its
    amended complaint that same day. Therefore, the court denied defendant’s motion to stay all
    written discovery. The trial court did, however, grant a limited protective order continuing the
    depositions of John Toigo and Michael Toigo in order to allow defendant the opportunity to
    consider any additional facts or issues raised by plaintiff’s amended complaint.
    ¶ 19   On February 27, 2017, as represented to the court, plaintiff filed its first amended
    complaint, as it had represented would be done. The complaint contained three counts. Count I
    was again based on breach of contract and alleged that defendant had refused to pay the amounts
    defendant Toigo owed for the services rendered to him pursuant to the original Agreement.
    Plaintiff now alleged that the current balance owed was $143,964.74, including $536 in costs and
    service fees, $7151.50 for attorney fees, $121,250.14 in principal, and $15,027.10 in interest.
    Counts II and III were pleaded in the alternative to count I and sought the same money damages
    under the respective theories of quantum meruit and an account stated. The amended complaint
    contained the same bold-faced “Notice To Debtor” language as contained in the original
    complaint. There is no certificate of service in the record indicating that the first amended
    complaint was ever served on defendant Toigo or his counsel.
    ¶ 20   In accordance with the prior orders of the court, defendant served plaintiff with answers
    to plaintiff’s requests for admission on March 1, 2017. The next day, March 2, 2017, defendant
    responded to plaintiff’s answers to interrogatories and request for production.
    8
    ¶ 21   On March 10, 2017, plaintiff filed a motion to compel defendant Toigo and “third party
    fact witness, Mike Toigo,” to appear for depositions on or before March 31, 2017. Plaintiff
    argued that defendant repeatedly sought to continue the depositions and that defense counsel
    “refused to make Deponents available on the Court Ordered date” of February 15, 2017. Plaintiff
    also claimed that it was apparent defense counsel would not agree to make the deponents
    available for deposition without a court order. In a written response, dated March 27, 2017,
    defendant reminded the court that it had ordered the depositions to be delayed until defendant
    had an opportunity to review the amended complaint and that plaintiff filed an amended
    complaint on February 27, 2017, but did not serve it on defendant. Defendant also submitted
    copies of letters between counsel for both parties wherein the attorneys for the respective parties
    attempted to schedule mutually agreeable deposition dates for John Toigo and Michael Toigo.
    Defendant asked the court to deny plaintiff’s motion to compel.
    ¶ 22   On March 22, 2017, defendant filed a motion for extension of time to file a response or
    an answer to the first amended complaint. Defendant noted that plaintiff filed its first amended
    complaint on February 27, 2017, but did not serve defendant with a copy of the amended
    complaint until March 14, 2017. Defendant requested leave to file a response on or before April
    21, 2017. The motion was granted, without objection.
    ¶ 23   On March 27, 2017, defendant filed a motion to dismiss the amended complaint. As
    before, defendant alleged that plaintiff lacked standing to pursue the claim pursuant to the
    original Agreement. The motion to dismiss count I referred back to the court’s order of February
    27, 2017, wherein the trial court indicated that plaintiff had failed to attach sufficient
    documentation to show that it had acquired the third-party rights to bring the claim pursuant to
    the original Agreement between BFM and defendant Toigo. Defendant also raised section 2-606
    9
    of the Code (735 ILCS 5/2-606 (West 2014)), which required plaintiff to attach the written
    instrument, or in lieu thereof, an affidavit that showed plaintiff’s right to pursue the claim against
    defendant Toigo.
    ¶ 24   Subsequent to defendant filing its second motion to dismiss, the parties engaged in filing
    a flurry of pleadings. To recount each pleading would unnecessarily lengthen this already
    extensive disposition. It is sufficient to note that the parties continued to battle over the
    sufficiency of the first amended complaint, especially the issue of standing as it related to
    plaintiff’s ability to bring the claim pursuant to the Agreement. The parties also again involved
    the court in the scheduling of depositions of defendant Toigo and Michael.
    ¶ 25   On May 3, 2017, defendant’s counsel filed a motion to withdraw as defendant’s attorney
    of record, along with a motion to stay the proceedings for 60 days to allow defendant to secure
    substitute counsel. The motions indicated that defendant’s answer to plaintiff’s amended
    complaint and answers to discovery were due May 7, 2017, and that the depositions of John
    Toigo and Michael Toigo were set for May 17, 2017. The certificate of service shows the
    motions were mailed to plaintiff on May 2, 2017.
    ¶ 26   In an order entered May 3, 2017, the trial court granted defense counsel’s motion to
    withdraw. The record does not reveal whether the trial court held a hearing on these motions.
    With regard to the motion to withdraw as attorney for defendant Toigo, the court noted that
    defendant Toigo had been sent a copy of the motion by certified mail, in compliance with Illinois
    Supreme Court Rule 13 (eff. July 1, 2013), and granted defense counsel’s motion to withdraw.
    The court order identified, specifically, defendant Toigo’s last known address in Godfrey,
    Illinois, and ordered that “service of further notice or other papers should be made on Defendant
    at the aforesaid last known address unless supplementary appearance is made by him.” The court
    10
    advised that defendant should retain other counsel or “file with the Clerk of the Court, within 21
    days after entry of the Order of Withdrawal[,] your supplemental appearance stating therein an
    address at which service of Notices and other papers may be had on you.” The court also ordered
    withdrawing counsel to send a copy of the order to defendant Toigo. In a separate order, also
    dated May 3, 2017, the court granted the motion for a 60-day stay of proceedings.
    ¶ 27   On May 5, 2017, Michael Toigo filed a verified answer to plaintiff’s first amended
    complaint. As a part of his answer, Michael also filed a verified denial of plaintiff’s contention
    regarding the claimed assignment of the Agreement, alleging that plaintiff had failed to attach
    any documentation evidencing its right to bring the claim. Defendant also raised affirmative
    defenses. These included plaintiff’s lack of standing, as well as a claim pursuant to the Fair Debt
    Collections Practices Act (
    15 U.S.C. § 1692
    (g) (2002)) for “verification of the debt, and a strict
    accounting of all interest and fees charged by Plaintiff expressed in an effective annual
    percentage rate, so that he [(defendant)] can determine whether Plaintiff is charging usurious and
    unenforceable amounts of interest and fees.” In addition to Michael’s signed verifications,
    defense counsel also signed the pleadings. The certificate of service indicated that defendant’s
    answer and verified denial were sent after May 3, 2017, the date upon which the trial court had
    granted defense counsel’s motion to withdraw.
    ¶ 28   On May 9, 2017, defense counsel sent her client a notice of withdrawal as counsel. This
    notice was mailed in compliance with the trial court’s order of May 3, 2017, and after the filing
    of defendant’s responsive pleadings to plaintiff’s amended complaint. The record is devoid of
    any information that would explain why defense counsel filed responsive pleadings after the
    court had granted counsel’s motion to withdraw.
    11
    ¶ 29   On May 18, 2017, plaintiff filed a motion to reconsider the order allowing defendant’s
    attorney to withdraw and the order granting a 60-day stay of proceedings, along with a notice of
    hearing for June 2, 2017. In support of its motion, plaintiff argued that defense counsel had not
    complied with the mandates of Rule 13, and therefore, the court should vacate its order allowing
    defense counsel to withdraw. Plaintiff also asked the court to set aside its order granting a stay of
    discovery and to require that defendant respond “within seven (7) days” to all outstanding
    discovery requests. Finally, plaintiff asked that the court require defendant Toigo and Michael to
    appear for their depositions, or be subject to indirect contempt proceedings.
    ¶ 30   Plaintiff’s motion to reconsider and notice of hearing for June 2, 2017, were not sent to
    defendant Toigo or Michael at the address identified in the May 3, 2017, order, even though the
    order specifically directed that all notices and motions should be served on defendant at his last
    known address. 2 Instead, plaintiff served the motion and notice of hearing on defendant’s
    counsel of record as of the date prior to May 3, 2017.
    ¶ 31   At the hearing on June 2, 2017, only plaintiff appeared. There is no transcript of
    proceedings or bystander’s report in the record. The following order was entered that day:
    “Above Matter comes before the Court for hearing on Plaintiff’s Motion to Reconsider
    this Court’s May 3, 2017[,] Order staying proceedings herein. For Good Cause Shown,
    the Motion to Reconsider is hereby granted and the May 3, 2017[,] Stay order is hereby
    vacated. On oral Motion of Plaintiff[,] the Defendant is found and held to be in Default
    for failing to enter substitute appearance herein, and Default Judgment is entered in favor
    of Plaintiff Godfrey Healthcare and Rehabilitation Center, LLC and against Defendant
    John Toigo on all Counts of Plaintiff’s Complaint. Plaintiff to file within 14 days an
    2
    As noted previously, the address was set forth in the May 3, 2017, order.
    12
    updated affidavit of damages which shall be deemed incorporated by reference into this
    Judgment.”
    There is nothing in the record indicating this order was ever served on defendant Toigo, Michael,
    or defendant’s former counsel. Notably, the trial court did not rule on that portion of plaintiff’s
    motion that complained of defense counsel’s noncompliance with Rule 13.
    ¶ 32   Plaintiff filed an updated affidavit of damages on June 14, 2017. This affidavit indicated
    that the amount owed to plaintiff was $170,465.97. The sum included $536 in costs and service
    fees, $24,166.50 in attorney fees, $121,250.14 in principal, and $24,513.33 in interest. The
    certificate of service indicated that the affidavit of damages was mailed to defendant’s former
    attorney on June 9, 2017. There is no indication that the affidavit was served on defendant.
    ¶ 33   On July 3, 2017, defendant Toigo and Michael filed a joint, pro se motion to vacate the
    default judgment entered by the court on June 2, 2017. The motion was filled out on a form
    supplied by the circuit clerk’s office and contained the verification found in section 1-109 of the
    Code (735 ILCS 5/1-109 (West 2014)). Michael filed a separate affidavit in support of the
    motion. Defendant Toigo and Michael both attested that defendant Toigo was held in default
    because he failed to appear for a hearing on June 2, 2017. They further averred that defendant
    Toigo did not appear for the hearing because he “never received any Motion to Reconsider the
    60 day stay,” and he did not receive “prior notice that any such Motion had been filed or that a
    hearing had been scheduled for June 2, 2017.” Defendant mailed his motion to vacate the default
    judgment to plaintiff that same day. The court set the motion to vacate the default judgment for
    hearing on November 3, 2017.
    13
    ¶ 34   On November 3, 2017, plaintiff, through its counsel, and Michael appeared for the
    hearing on defendant’s motion to vacate the default judgment. There is no transcript of the
    proceedings or bystander’s report in the record. The following order was entered:
    “Above matter coming before the Court for hearing on Defendant’s Motion to Vacate this
    court’s June 2, 2017[,] Default Judgment. Plaintiff appears by counsel of record and John
    Toigo appears by Mike Toigo. The Court having reviewed the pleadings, evidence and
    arguments raised, hereby finds the Motion to Vacate fails to meet the requirements of
    Supreme Court Rules and the Illinois Code of Civil Procedure, and no good faith basis
    exists to vacate this Court’s prior Judgment, and the Defendant’s Motion is hereby
    denied.”
    ¶ 35                                     II. ANALYSIS
    ¶ 36   On appeal, defendant contends that the trial court erred in vacating the May 3, 2017,
    order granting the 60-day stay and that the trial court’s order of June 2, 2017, granting a default
    judgment in favor of plaintiff and against defendant Toigo on all counts of the complaint, was in
    error. Defendant also claims that the court abused its discretion on November 3, 2017, when it
    denied defendant’s motion to vacate the default judgment. In response, plaintiff argues that the
    default judgment was properly granted because defendant was in default for “want of an
    appearance,” following the withdrawal of his attorney. Plaintiff further argues that the motion to
    vacate the default judgment was properly denied because defendant failed to offer adequate
    reasons for his failure to appear at the hearing on June 2, 2017, and failed to exercise due
    diligence in following the progress of his case.
    ¶ 37   Defendant’s pro se motion to vacate the default judgment did not specify the statutory
    basis upon which defendant relied. As previously noted, defendant used a form provided by the
    14
    clerk of the court. Nevertheless, defendant’s motion to vacate the default judgment was governed
    by section 2-1301(e) of the Code (735 ILCS 5/2-1301(e) (West 2014)). Section 2-1301(e)
    provides that “[t]he court may in its discretion, before final order or judgment, set aside any
    default, and may on motion filed within 30 days after entry thereof set aside any final order or
    judgment upon any terms and conditions that shall be reasonable.” 735 ILCS 5/2-1301(e) (West
    2014).
    ¶ 38     Our review of the trial court’s denial of a motion to vacate filed pursuant to section 2-
    1301 is for an abuse of discretion. Aurora Loan Services, LLC v. Kmiecik, 
    2013 IL App (1st) 121700
    , ¶ 26, 
    992 N.E.2d 125
    . A trial court abuses its discretion when it “ ‘acts arbitrarily
    without the employment of conscientious judgment or if its decision exceeds the bounds of
    reason and ignores principles of law such that substantial prejudice has resulted.’ ” Aurora Loan
    Services, LLC, 
    2013 IL App (1st) 121700
    , ¶ 26 (quoting Marren Builders, Inc. v. Lampert, 
    307 Ill. App. 3d 937
    , 941, 
    719 N.E.2d 117
    , 121 (1999)). Additionally, the reviewing court must
    determine whether the trial court’s decision “ ‘was a fair and just result, which did not deny [the
    moving party] substantial justice.’ ” (Internal quotation marks omitted.) Aurora Loan Services,
    LLC, 
    2013 IL App (1st) 121700
    , ¶ 26 (quoting Deutsche Bank National v. Burtley, 
    371 Ill. App. 3d 1
    , 5, 
    861 N.E.2d 1075
    , 1080 (2006)).
    ¶ 39     In exercising its discretion, the trial court must be mindful that a default judgment is a
    drastic remedy that should be used only as a last resort. In re Haley D., 
    2011 IL 110886
    , ¶ 69,
    
    959 N.E.2d 1108
    . The law prefers that controversies be determined according to the substantive
    rights of the parties; the provisions of the Code governing relief from a default judgment are to
    be liberally construed toward that end. See In re Haley D., 
    2011 IL 110886
    , ¶ 69. A party
    seeking to vacate a default judgment under section 2-1301(e) need not allege the existence of a
    15
    meritorious defense or a reasonable excuse for not having asserted the defense. In re Haley D.,
    
    2011 IL 110886
    , ¶ 69. The overriding consideration is whether substantial justice is being done
    between the litigants, and whether it is reasonable, under the circumstances, to compel the parties
    to go to trial on the merits. In re Haley D., 
    2011 IL 110886
    , ¶ 69. In making its determination,
    “[t]he court should consider all of the events leading up to judgment and should decide what is
    just and proper based on the facts of the case.” Larson v. Pedersen, 
    349 Ill. App. 3d 203
    , 208,
    
    811 N.E.2d 1204
    , 1208 (2004).
    ¶ 40   Having considered the record before us, we find that the trial court erred when it entered
    its June 2, 2017, order, granting plaintiff’s motion to vacate the May 3, 2017, stay order, and
    granting plaintiff’s oral motion for default judgment against defendant Toigo “on all counts.”
    The record shows that plaintiff’s motion to reconsider the 60-day stay and notice of hearing were
    filed after defendant’s counsel had withdrawn and prior to the time defendant was required to file
    a supplemental appearance. In their pro se motion to vacate the default judgment, defendant
    Toigo and Michael both attested that they did not appear for the hearing on June 2, 2017,
    because plaintiff did not give defendant Toigo notice that any motion had been filed or that a
    hearing had been set for June 2, 2017. Plaintiff admits that it did not give notice to defendant
    Toigo at the address specified in the May 3, 2017, order because it believed that defendant’s
    attorney had not properly withdrawn. Therefore, plaintiff served its motion to reconsider and
    notice of hearing on defendant’s former counsel, rather than on the defendant, as required in the
    May 3, 2017, order.
    ¶ 41   That plaintiff decided to ignore the language in the May 3, 2017, order—and instead
    serve defendant’s former attorney of record—was a significant legal risk. In its order of May 3,
    2017, the court granted defense counsel’s motion for leave to withdraw after finding that
    16
    defendant’s counsel had complied with the requirements set forth in Rule 13(c). In failing to
    serve its motion and notice of hearing on defendant, plaintiff ignored the clear directive of the
    trial court, that all further notices be sent to the defendant Toigo at the address identified in the
    court order.
    ¶ 42   Plaintiff argues, however, that it was not obligated to follow the directive in the May 3,
    2017, order because defendant had not filed a supplemental appearance. This argument is
    without merit. First, the 21-day time period for defendant to obtain new counsel, as allowed by
    the May 3, 2017, order, had not expired when plaintiff filed its motion to reconsider on May 18,
    2017. Second, plaintiff ignores the plain language of Illinois Supreme Court Rule 13(c)(5) (eff.
    July 1, 2013), which provides that “[i]n case of [a party’s] failure to file such supplementary
    appearance, notice *** shall be directed to him at his last known business or residence address.”
    Therefore, plaintiff failed to comply with the service requirements set forth in Rule 13(c)(5) and
    Illinois Supreme Court Rule 104(b) (eff. Jan. 4, 2013). As a result of plaintiff’s disregard of the
    plain language of the May 3, 2017, order, directing where service of pleadings was to occur,
    defendant had no notice of the June 2, 2017, hearing and no opportunity to defend against
    plaintiff’s motion to vacate the 60-day stay.
    ¶ 43   Plaintiff next argues that even if it was obligated to send notice to defendant pursuant to
    the order of May 3, 2017, the lack of notice does not void the order. In support of its argument,
    plaintiff relies on Bank of Ravenswood v. Domino’s Pizza, Inc., 
    269 Ill. App. 3d 714
    , 
    646 N.E.2d 1252
     (1995). Plaintiff’s argument, however, misconstrues the facts of Ravenswood as applied to
    the record herein. In Ravenswood, there was a written motion for default judgment that had been
    filed. The attorney seeking the judgment sent the notice of hearing to the only address of record
    in the court file. That address, however, had not been updated since defendant had moved.
    17
    Therefore, the notice was returned for lack of a forwarding address. Ravenswood, 269 Ill. App.
    3d at 716-17. In the case before us, plaintiff made no attempt to notify defendant of plaintiff’s
    intention to seek a default judgment. The only pleading before the court was plaintiff’s motion to
    reconsider the 60-day stay order and set aside the order allowing defense counsel to withdraw.
    Unlike Ravenswood, the record before us does not indicate that plaintiff had ever filed a motion
    for default judgment against defendant. Moreover, even if such a pleading had been filed,
    plaintiff admits that it never gave notice to the address set forth in the May 3, 2017, order.
    Therefore, we find the circumstances in Ravenswood inapposite to the facts in this case.
    ¶ 44   The order of June 2, 2017, clearly indicated that plaintiff made an oral motion for default
    judgment. Despite the fact that defendant had an answer on file, with affirmative defenses, the
    trial court granted the oral motion for default judgment “for failing to enter a substitute
    appearance.” Further, the default judgment was entered “on all counts,” despite the fact that the
    equitable counts were pled in the alternative. The trial court went on to allow plaintiff the
    opportunity to file an “updated affidavit of damages,” which was to be automatically
    incorporated, without further hearing or notice to defendant, into the judgment. In our view, the
    trial court erred in granting the oral motion for default judgment, as defendant was denied the
    opportunity to defend on the merits of his responsive pleading and was denied the opportunity to
    challenge plaintiff’s affidavit regarding damages.
    ¶ 45   Prior to the entry of default, defendant had been actively engaged in his defense.
    Defendant had filed an answer to plaintiff’s amended complaint, and affirmative defenses
    challenging plaintiff’s standing to bring the claim. As previously noted, under section 2-1301(e),
    defendant need not show that he had a meritorious defense. Nevertheless, in this case, defendant
    18
    had raised an affirmative defense, which was the basis for dismissal of plaintiff’s original
    complaint on February 24, 2017.
    ¶ 46    Contrary to plaintiff’s assertion, plaintiff was obligated by court rules and common
    courtesy to notify defendant that plaintiff intended to present an oral motion for default
    judgment. See Ill. S. Ct. R. 104(b) (eff. Jan. 4, 2013). “It is when the failure to serve notice
    prevents a party from appearing and denies the party an opportunity to be heard or to respond,
    thereby denying a party’s procedural due process rights, that an ex parte order entered without
    notice may be deemed null and void.” Savage v. Pho, 
    312 Ill. App. 3d 553
    , 557, 
    727 N.E.2d 1052
    , 1055 (2000) (citing People ex rel. Hamer v. Jones, 
    39 Ill. 2d 360
    , 
    235 N.E.2d 589
     (1968)).
    “The determining factor is not the absence of notice but whether there was any harm or prejudice
    to the nonmoving party.” (Internal quotation marks omitted.) Savage, 
    312 Ill. App. 3d at 557
    . In
    this case, defendant had appeared and answered the amended complaint and was entitled to
    notice before plaintiff moved for ex parte judgment. Substantial justice therefore requires that the
    June 2, 2017, order be vacated in its entirety, as well as the order of November 3, 2017.
    ¶ 47    Finally, we note that a majority of plaintiff’s argument was spent berating defense
    counsel for her alleged failure to abide by the strict mandates of Rule 13. From the beginning of
    this litigation, plaintiff’s pleadings were denigrating toward opposing counsel and fraught with
    inaccuracies. A prime example, which is expressed throughout plaintiff’s pleadings and
    arguments, is plaintiff’s repeated allegation that defendant Toigo failed to respond to discovery
    in a timely manner. First, we note that plaintiff served discovery along with the filing of its
    complaint. This was contrary to Illinois Supreme Court Rule 201(d) (eff. July 1, 2014), which
    clearly states:
    19
    “(d) Time Discovery May Be Initiated. Prior to the time all defendants have
    appeared or are required to appear, no discovery procedure shall be noticed or otherwise
    initiated without leave of court granted upon good cause shown.”
    ¶ 48   The record does not reveal that plaintiff ever received a court order to commence
    discovery, as required by Rule 201(d). Yet throughout plaintiff’s pleadings, there are claims that
    defendant refused to respond to discovery for purposes of delay, that defendant’s dilatory tactics
    demonstrated a deliberate and pronounced disregard for the court’s authority, or that defendant’s
    conduct amounted to a “deliberate or contumacious flouting of judicial authority.” We reference
    this issue because this cause is being remanded, and it is important to remind counsel for both
    parties that in this State, the courts frown upon any activity that would detract from the purpose
    of our judicial system, which is to promote a culture of civility in a manner best suited to
    promote the administration of justice. On remand, the parties should refrain from unnecessary
    allegations that are unsupported by the record, as any attempt by either counsel to use calculated
    misinformation “corrupts the truth-seeking process and must be sternly rebuked.” Fine Arts
    Distributors v. Hilton Hotel Corp., 
    89 Ill. App. 3d 881
    , 884, 
    412 N.E.2d 608
    , 610 (1980).
    ¶ 49   Next, we address defendant’s motion to strike the supplementary appendix to the
    appellee’s brief, and plaintiff’s opposition to the motion. The supplementary appendix contains
    an order of the Nevada Supreme Court regarding an unrelated disciplinary proceeding against
    Michael Toigo. Plaintiff included the order in a supplementary appendix to its brief and
    requested that we take judicial notice of the order. Generally, attachments to briefs not included
    in the record on appeal are not properly before the reviewing court and cannot be used to
    supplement the record. An appellate court may take judicial notice of readily verifiable facts if
    doing so will aid in the efficient disposition of a case, even if the parties did not seek judicial
    20
    notice in the trial court. People v. Davis, 
    65 Ill. 2d 157
    , 165, 
    357 N.E.2d 792
    , 796 (1976). We
    fail to see why plaintiff attempted to bring this matter to the attention of this court, as it is neither
    relevant nor germane to any issue before the court and will not aid in the disposition of the
    appeal. The request to take judicial notice of the document is denied, and the supplementary
    appendix is ordered stricken from the appellee’s brief.
    ¶ 50                                     III. CONCLUSION
    ¶ 51    After considering the record, including the facts and circumstances leading up to the
    entry of the default judgment, we find that the trial court erred in denying defendant’s motion to
    vacate the default judgment and that substantial justice requires that all orders entered June 2,
    2017, including the order vacating the 60-day stay and the order granting plaintiff’s oral motion
    for default judgment, be vacated. Accordingly, the November 3, 2017, order of the circuit court,
    denying defendant’s motion to vacate the default judgment, is reversed; the default judgment and
    all other orders entered June 2, 2017, are vacated; and the cause is remanded for further
    proceedings.
    ¶ 52    Reversed and remanded.
    21
    
    2019 IL App (5th) 170473
    NO. 5-17-0473
    IN THE
    APPELLATE COURT OF ILLINOIS
    FIFTH DISTRICT
    GODFREY HEALTHCARE AND                          )     Appeal from the
    REHABILITATON CENTER, LLC,                      )     Circuit Court of
    )     Madison County.
    Plaintiff-Appellee,                       )
    )
    v.                                              )     No. 16-L-1775
    )
    JOHN TOIGO,                                     )     Honorable
    )     A.A. Matoesian,
    Defendant-Appellant.                      )     Judge, presiding.
    ______________________________________________________________________________
    Opinion Filed:         April 10, 2019
    ______________________________________________________________________________
    Justices:           Honorable Judy L. Cates, J.
    Honorable James R. Moore, J.
    Honorable John B. Barberis, J., and
    Concur
    ______________________________________________________________________________
    Attorney          Jana Yocom Rine, Yocom Rine Law Office, 2150 South Central
    for               Expressway, Suite 200, McKinney, Texas 75070
    Appellant
    ______________________________________________________________________________
    Attorneys         Philip J. Lading, Sandberg, Phoenix & von Gontard P.C., 101 W.
    for               Vandalia, Suite 300, Edwardsville, IL 62025; Casey F. Wong, Sandberg,
    Appellee          Phoenix & von Gontard P.C., 784 Wall Street, Suite 100, O’Fallon, IL
    62269
    ______________________________________________________________________________