Hill v. PS Illinois Trust ( 2006 )


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  •                                                                  SECOND DIVISION
    September 26, 2006
    No. 1-05-4000
    THEO HILL,                                        )      Appeal from the
    )     Circuit Court of
    Plaintiff-Appellee,                        )      Cook County.
    )
    v.                                         )
    )
    PS ILLINOIS TRUST,                                       )     Honorable
    )     Sophia Hall,
    Defendant-Appellant.                       )      Judge Presiding.
    PRESIDING JUSTICE WOLFSON delivered the opinion of the
    court:
    The storage facility sold off plaintiff=s property because his rent payments were
    overdue. That sale gives rise to the plaintiff=s constitutional and statutory claims we
    address in this appeal.
    Plaintiff Theo Hill filed a class action lawsuit against defendant PS Illinois Trust
    (PS), alleging the Illinois Self-Storage Facility Act (Storage Act) (770 ILCS 95/1 et. seq.
    (West 2004)) violated the due process clause of the Illinois Constitution (Ill. Const.
    1970, art. I, ' 2). Plaintiff also alleged on his own behalf that PS=s actions in conducting
    a lien sale under the Storage Act were Aunfair and deceptive@ under the Illinois
    Consumer Fraud and Deceptive Business Practices Act (CFA) (815 ILCS 505/2 (West
    2004)).
    PS moved to dismiss plaintiff=s case pursuant to section 2-615 of the Illinois Code
    of Civil Procedure (Code) (735 ILCS 2-615 (West 2004)). The trial court granted PS=s
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    motion.
    On appeal, plaintiff contends the trial court erred when it determined he failed to
    allege the requisite state action necessary to support a claim under the Illinois due
    process clause, and that he failed to state a claim under the CFA. We affirm in part and
    reverse and remand in part.
    FACTS
    The pleadings reveal the facts relevant to this appeal. On August 5, 2003,
    defendant entered into a contract with PS for the rental of a storage locker in order to
    store his personal property. Plaintiff made his monthly payments for August and
    September. On October 17, 2003, plaintiff called PS=s storage facility to inform it that he
    would be late with October=s rent payment, but would make the payment later in the
    week. Plaintiff was told his account was past due, but was not told his property would
    be auctioned off if payment was not made.
    Plaintiff was unable to make the October and November rental payments. On
    December 5, 2003, plaintiff called PS to check the balance on his account and arrange
    payment. Plaintiff was told his belongings were auctioned off on November 25, 2003.
    Plaintiff=s personal property was worth in excess of $25,000. According to plaintiff, he
    never received notice that PS would be auctioning off his property in order to enforce a
    lien created under section 3 of the Storage Act. 770 ILCS 95/3 (West 2004).
    On January 26, 2005, plaintiff called PS to demand the return of any balance
    remaining from the lien sale, as required by section 4(j) of the Storage Act. 770 ILCS
    95/4(j) (West 2004). A representative of PS told plaintiff AI have no idea what you are
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    talking about.@ On February 9, 2005, plaintiff faxed PS a letter demanding the return of
    any balance remaining. PS never responded to the letter.
    Plaintiff filed a two-count complaint against PS in the circuit court of Cook
    County. In Count I, plaintiff sought, on behalf of himself and a putative class of PS
    customers, a declaratory judgment that the Storage Act was unconstitutional Aon its face
    and as applied@ because it failed to provide adequate notice. In Count II, plaintiff
    alleged on his own behalf that PS, in violation of the CFA, engaged in unfair and
    deceptive conduct when it sold his property.
    PS moved to dismiss the complaint pursuant to section 2-615 of the Code. PS
    contended: (1) plaintiff failed to allege the requisite state action necessary to support a
    claim under the due process clause of the Illinois State Constitution; and (2) plaintiff
    failed to allege any facts that would constitute an unfair act in violation of the CFA. The
    trial court dismissed Count I and gave plaintiff time to amend his claim under the CFA.
    Defendant then filed a motion to amend his complaint. The trial court denied plaintiff=s
    motion to amend and dismissed the case with prejudice. Plaintiff appealed the
    dismissal of the CFA and declaratory judgment claims, but did not appeal from the trial
    court=s refusal to allow him to amend his complaint, nor did he appeal dismissal of his
    conversion claim.
    DECISION
    A section 2-615 motion to dismiss challenges only the legal sufficiency of the
    complaint. 735 ILCS 5/2-615 (West 2004); Jarvis v. South Oak Dodge, Inc., 
    201 Ill. 2d 81
    , 85, 
    773 N.E.2d 641
    (2002). The central inquiry is whether the allegations of the
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    complaint, when considered in the light most favorable to the plaintiff, are sufficient to
    state a cause of action relief may be granted on. 
    Jarvis, 201 Ill. 2d at 86
    ; Connick v.
    Suzuki Motor Co., 
    174 Ill. 2d 482
    , 490, 675, N.E.2d 584 (1996). We review de novo the
    dismissal of a complaint under section 2-615 of the Code. 
    Jarvis, 201 Ill. 2d at 86
    .
    I. Due Process
    Plaintiff contends the trial court erred when it determined he failed to allege the
    requisite state action necessary to support a claim under the Illinois due process clause.
    Initially, we note plaintiff has not indicated he complied with Supreme Court Rule
    19 (134 Ill. 2d R. 19), which requires a litigant challenging the constitutionality of a
    statute, ordinance, or administrative regulation to serve notice of the challenge upon the
    Attorney General or other affected agency or officer. While we recognize the failure of a
    litigant to strictly comply with the rule may result in forfeiture, our Supreme Court has
    concluded that Aa party=s failure to comply with Rule 19 does not deprive the court of
    jurisdiction to consider the constitutional issue.@ Village of Lake Villa v. Stokovich, 
    211 Ill. 2d 106
    , 119, 
    810 N.E.2d 13
    (2004); Serafin v. Seith, 
    284 Ill. App. 3d 577
    , 
    672 N.E.2d 302
    (1996) (A[m]oreover, even if the issue were not waived, we believe that [plaintiff=s]
    constitutional arguments are without merit.@) We will decide the issue, although its
    ripeness for consideration is dubious.
    To assert a violation of the Illinois due process clause, a plaintiff must allege a
    state action deprived him of a protected right, privilege, or immunity. In re Adoption of
    L.T.M., 
    214 Ill. 2d 60
    , 73, 
    824 N.E.2d 221
    (2005); USA I Lehndroff
    Vermoegensverwaltung GmbH & Cie v. Cousins Club, Inc., 
    64 Ill. 2d 11
    , 15-16, 348
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    N.E.2d 831 (1976). The Illinois due process clause stands Aas a prohibition against
    governmental action, not action by private individuals.@ Methodist Medical Center of
    Illinois v. Taylor, 
    104 Ill. App. 3d 713
    , 717, 
    489 N.E.2d 351
    (1986).
    Plaintiff contends state action was properly alleged in this case because the
    State of Illinois Aauthorized@ PS, under section 4 of the Act, to violate his constitutional
    rights by selling his property without due process. See 770 ILCS 95/4 (West 2004).
    Plaintiff contends there are three distinct tests for determining whether there is state
    action. See Edmonson v. Leesville Concrete Co., Inc., 
    500 U.S. 614
    , 621-22, 
    111 S. Ct. 2077
    , 2083, 
    114 L. Ed. 2d 660
    , 674 (1991). Plaintiff contends the third test, the Astate
    authorization model,@ applies in this case because the Storage Act specifically
    authorized PS to conduct the lien sale.
    In response, PS contends plaintiff=s failure to attribute state action to PS=s
    decision to sell his goods is fatal to his due process claim. Defendant contends section
    4 of the Act permitted, but did not compel, PS to sell plaintiff=s belongings. See 770
    ILCS 95/3 (West 2004). PS contends merely permitting a private actor to make such a
    choice cannot support a finding of state action.
    When appropriate, the Illinois Supreme Court has interpreted our state due
    process clause to provide greater protections than its federal counterpart. Lewis E. v.
    Spagnolo, 
    186 Ill. 2d 198
    , 227, 
    710 N.E.2d 798
    (1999) ANonetheless, federal precedent
    interpreting the federal due process clause is useful as a guide in interpreting the Illinois
    provision.@ 
    Spagnolo, 186 Ill. 2d at 227
    .
    To support his contention, plaintiff relies on three United States Supreme Court
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    decisions: Edmonson, 
    500 U.S. 614
    , 
    111 S. Ct. 2077
    , 
    114 L. Ed. 2d 2077
    ; Shelley v.
    Kraemer, 
    334 U.S. 1
    , 
    68 S. Ct. 836
    , 
    92 L. Ed. 1161
    (1948); and Reitman v. Mulkey, 
    387 U.S. 369
    , 
    87 S. Ct. 1627
    , 
    18 L. Ed. 2d 830
    (1967).
    In Edmonson, the Court noted that Ain determining whether a particular action or
    course of conduct is governmental in character, it is relevant to examine the following:
    the extent to which the actor relies on governmental assistance and benefits; whether
    the actor is performing a traditional governmental function; and whether the injury
    caused is aggravated in a unique way by the incidents of governmental authority.@
    (Citations Omitted.) 
    Edmonson, 500 U.S. at 621-22
    , 111 S. Ct. at 
    2083, 114 L. Ed. 2d at 674
    . However, the Court also noted that A[a]lthough private use of state-sanctioned
    private remedies or procedures does not rise, by itself, to the level of state action, our
    cases have found state action when private parties make extensive use of state
    procedures with >overt, significant assistance of state officials.= @ (Citations omitted.)
    
    Edmonson, 500 U.S. at 622
    , 111 S. Ct. at 
    2083, 114 L. Ed. 2d at 674
    .
    In Shelly, the Court concluded restrictive racial covenant agreements, standing
    alone, could not be regarded as a violation of any rights guaranteed by the Fourteenth
    Amendment. ASo long as the purposes of those agreements are effectuated by
    voluntary adherence to their terms, it would appear clear that there has been no action
    by the State.@ 
    Shelly, 334 U.S. at 13
    , 68 S. Ct. at 
    842, 92 L. Ed. at 1180
    . When the
    restrictive terms and purposes of the agreements were judicially enforced in state
    courts, however, sufficient state action was present to bring them under the purview of
    the Fourteenth Amendment. 
    Shelly, 334 U.S. at 13
    -15, 68 S. Ct. at 842, 92 L.Ed. at
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    1180.
    Finally, in Reitman, the U.S. Supreme Court held a California statute not only
    repealed an existing law forbidding private racial discriminations, but Awas intended to
    authorize, and does authorize, racial discrimination in the housing market.@ The
    California Supreme Court held the statute would significantly encourage and involve the
    State in private discrimination. After analyzing the decision, the Court found it had not
    been presented with any persuasive considerations indicating the California judgment
    should be overturned. 
    Reitman, 387 U.S. at 381
    , 87 S. Ct. at 
    838, 18 L. Ed. 2d at 1634
    .
    By contrast, in Flagg Brothers, Inc. v. Brooks, 
    436 U.S. 149
    , 151, 
    98 S. Ct. 1729
    ,
    1731, 
    56 L. Ed. 2d 185
    , 190 (1978), a case similar to the instant action, the Court
    considered whether a warehouseman=s proposed sale of goods entrusted to him for
    storage in order to collect overdue storage fees, as permitted by a New York statute,
    was an action properly attributable to the State of New York. Plaintiff initiated a class
    action in federal district court under section 1983 of the United States Code (42 U.S.C. '
    1983), seeking damages, an injunction against the threatened sale of her belongings,
    and a declaration that such a sale pursuant to the New York statute would violate the
    Due Process and Equal Protection Clauses of the Fourteenth Amendment. In order to
    establish a section 1983 claim, plaintiff was required to show: (1) she was deprived of a
    right Asecured by the Constitution and the laws of the United States;@ and (2) Flagg
    Brothers deprived her of this right acting Aunder color of any statute of the State of New
    
    York.@ 436 U.S. at 155
    , 98 S. Ct. at 
    1733, 56 L. Ed. 2d at 192
    .
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    The Court held the New York statute had done nothing more than Aauthorize (and
    indeed limit)--without participation by any public official--what Flagg Brothers would tend
    to do, even in the absence of such authorization, i.e., dispose of respondents= property
    in order to free up its valuable storage space.@ The proposed sale pursuant to the lien
    was not a significant departure from traditional private arrangements. Flagg 
    Brothers, 436 U.S. at 163
    , 98 S. Ct. at 
    1737, 56 L. Ed. 2d at 197
    . The Atotal absence of overt
    official involvement@ distinguished the case from earlier decisions imposing procedural
    restrictions on creditors= remedies. Flagg 
    Brothers, 436 U.S. at 157
    , 98 S. Ct. at 
    1734, 56 L. Ed. 2d at 194
    .
    Notwithstanding, the plaintiffs contended Flagg Brothers= proposed action under
    the statute was properly attributable to the State because Athe State has authorized and
    encouraged it@ by enacting the statute. Flagg 
    Brothers, 436 U.S. at 164
    , 98 S. Ct. at
    
    1737, 56 L. Ed. 2d at 198
    . Rejecting the plaintiffs= contention, the Court held its cases
    reflect that a State is responsible for the act of a private party only A 'when the State, by
    its law, has compelled the act.' @ Flagg 
    Brothers, 436 U.S. at 164
    , 98 S. Ct. at 
    1737, 56 L. Ed. 2d at 198
    , quoting Adickes v. S.H. Kress & Co., 
    398 U.S. 144
    , 170, 
    90 S. Ct. 1598
    ,
    1615, 
    26 L. Ed. 2d 142
    , 161-62 (1970). The Court noted it had Anever held that a State=s
    mere acquiescence in a private action converts that action into that of the State.@ Flagg
    
    Brothers, 436 U.S. at 164
    , 98 S. Ct. at 
    1737, 56 L. Ed. 2d at 198
    . Flagg Brothers= actions
    pursuant to the statute, without something more, were not sufficient to justify
    characterizing Flagg Brothers as a state actor. The Court did not directly or indirectly
    limit its decision to section 1983 cases.
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    Plaintiff contends Flagg Brothers is inapplicable here because the plaintiff in that
    case sought to hold individuals personally liable under section 1983 of the United States
    Code, rather than simply seeking to declare the New York statute unconstitutional.
    Plaintiff contends the issue of whether a defendant is a state actor is not relevant in an
    action seeking only to declare a state statute unconstitutional.
    Contrary to plaintiff=s contention, however, the United States Supreme Court has
    noted: AIn cases under ' 1983, >under color= of law has consistently been treated as the
    same thing as the >state action= required under the Fourteenth Amendment.@ Lugar v.
    Edmondson Oil Co., 
    457 U.S. 922
    , 928, 102 S. Ct 2744, 2749, 
    73 L. Ed. 2d 482
    , 489
    (1982), quoting United States v. Price, 
    383 U.S. 787
    , 794, n. 7, 
    86 S. Ct. 1152
    , 1157, 
    16 L. Ed. 2d 267
    , 272 (1966).
    For example, in American Manufacturers Mutual Insurance Co. v. Sullivan, 
    526 U.S. 40
    , 50, 
    119 S. Ct. 977
    , 985, 
    143 L. Ed. 2d 130
    , 143 (1990), the plaintiffs, hoping to
    avoid the traditional application of the Court=s section 1983 state-action cases,
    characterized their claim as a Afacial@ or Adirect@ challenge to the procedures contained
    in the statute. The plaintiffs contended the Court need not concern itself with the
    Aidentity of the defendant@ or the Aact or decision by a private actor or entity who is
    relying on the challenged law.@ 
    Sullivan, 526 U.S. at 50
    , 119 S. Ct. at 
    985, 143 L. Ed. 2d at 143
    . The Court held the argument ignored its repeated insistence that state action
    requires:
    Aboth an alleged constitutional deprivation >caused by the
    exercise of some right or privilege created by the State or by
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    a rule of conduct imposed by the State or by a person for
    whom the State is responsible,= and that >the party charged
    with the deprivation must be a person who may fairly be said
    to be a state actor.= @ (Emphasis in original.) 
    Sullivan, 526 U.S. at 50
    , 119 S. Ct. at 
    985, 143 L. Ed. 2d at 143
    , quoting
    
    Lugar, 457 U.S. at 937
    , 102 S. Ct. at 
    2753, 73 L. Ed. 2d at 495
    .
    The Court noted that in cases involving extensive state regulation of private
    activity, Awe have consistently held that >[t]he mere fact that a business is subject to
    state regulation does not by itself convert its action into that of the State for purposes of
    the Fourteenth Amendment.= @ 
    Sullivan, 526 U.S. at 52
    , 119 S. Ct. at 
    986, 143 L. Ed. 2d at 144-45
    , quoting Jackson v. Metropolitan Edison Co., 
    419 U.S. 345
    , 350, 
    95 S. Ct. 449
    , 453-54, 
    42 L. Ed. 2d 477
    , 484 (1974). A private actor will not be held to
    constitutional standards unless A >there is a sufficiently close nexus between the State
    and the challenged action of the regulated entity so that the action of the latter may be
    fairly treated as that of the State itself.= @ Sullivan, 419 U.S. at 
    52, 119 S. Ct. at 986
    ,
    143 L.Ed.2d at 144-45, quoting 
    Jackson, 419 U.S. at 350
    , 95 S. Ct. at 
    453-54, 42 L. Ed. 2d at 484
    .
    Whether such a Aclose nexus@ exists depends on whether the State exercised
    coercive power or provided such significant encouragement, either overt or covert, that
    the choice must be deemed to be that of the State. Sullivan, 419 U.S. at 
    52, 119 S. Ct. at 986
    , 143 L.Ed.2d at 144-45; 
    Jackson, 419 U.S. at 350
    , 95 S. Ct. at 453-54, 42
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    L.Ed.2d at 484. AAction taken by private entities with the mere approval or
    acquiescence of the State is not state action.@ Sullivan, 419 U.S. at 
    52, 119 S. Ct. at 986
    , 143 L.Ed.2d at 144-45.
    The dividing line we seek to apply in this case was clearly drawn by the U.S.
    Supreme Court in Tulsa Professional Collection Services, Inc. v. Pope, 
    485 U.S. 478
    ,
    
    108 S. Ct. 1340
    , 
    99 L. Ed. 2d 565
    (1988). There, the question was whether a provision
    of Oklahoma=s probate laws requiring contract claims against an estate be presented
    within a specified time period violated the Due Process Clause.
    The issue was whether state action wrongfully deprived a creditor of its property
    rights. Citing Flagg Brothers, the Court observed: APrivate use of state-sanctioned
    private remedies or procedures does not rise to the level of state action.@ Tulsa
    Professional Collection Services, 
    Inc., 485 U.S. at 485
    , 108 S. Ct. at 
    1345, 99 L. Ed. 2d at 575
    . ABut,@ the Court continued, Awhen private parties make use of state procedures
    with the overt, significant assistance of state officials, state action may be found.@ Tulsa
    Professional Collection Services, 
    Inc., 485 U.S. at 486
    , 108 S. Ct. at 
    1345, 99 L. Ed. 2d at 576
    .
    The Court found significant state action because the probate court was
    Aintimately involved throughout, and without that involvement the time bar is never
    activated.@ Tulsa Professional Collection Services, 
    Inc., 485 U.S. at 487
    , 108 S. Ct. at
    
    1346, 99 L. Ed. 2d at 576
    . In the case before us, there was no significant state action by
    a court or by any other state official.
    Similarly, the Illinois Supreme Court considered whether the Illinois distress for
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    rent provisions (Ill. Rev. Stat. 1973, ch. 80, pars. 16-34) were unconstitutional in
    Cousins Club, Inc., 
    64 Ill. 2d 11
    . Under the distress for rent provisions, the actual
    distraint was accomplished by the acts of the lessor; no State action was involved in the
    procedure. The court noted:
    AThere are numerous holdings that when a creditor exercises
    his self-help remedy to repossess personal property as
    authorized under section 9-503 of the Uniform Commercial
    Code (Ill. Rev. Stat. 1973, ch. 26, par. 9-503) or under
    similar statutes, there is no State action involved so far as
    the question of due process is concerned.@ Cousins Club,
    
    Inc., 64 Ill. 2d at 15
    .
    The question was not simply whether state action was involved, but rather
    whether the role of the State was Asufficiently significant, constitutionally speaking, so
    that one may invoke the protection afforded by the due process clause.@ Cousins Club,
    
    Inc., 64 Ill. 2d at 18
    . The court held the State was not Asignificantly involved, where, as
    here, the lessor takes possession of his tenant=s property pursuant to a statute that
    simply codifies the lessor=s common law right to do this and that does not have the
    State carry out the lessor=s rights.@ Cousins Club, 
    Inc., 64 Ill. 2d at 16
    .
    In an attempt to circumvent the holdings in Flagg Brothers, Sullivan, and Cousins
    Club, Inc., plaintiff contends the United States Supreme Court Aunequivocally@ held in
    Lugar that: AWhile private misuse of a state statute does not describe conduct that can
    be attributed to the State, the procedural scheme created by the statute obviously is the
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    product of state action.@ (Emphasis Added.) 
    Lugar, 457 U.S. at 941
    , 102 S. Ct. at
    
    2756, 73 L. Ed. 2d at 498
    . Plaintiff, however, ignores the Lugar Court=s determination
    that a state statute Ais subject to constitutional restraint and properly may be addressed
    in a ' 1983 action, if the second element of the state-action requirement is met as well.@
    (Emphasis added.) 
    Lugar, 457 U.S. at 941
    , 102 S. Ct. at 
    2756, 73 L. Ed. 2d at 498
    . The
    second element is whether, under the facts of the case, a private party may be
    appropriately characterized as a state actor. 
    Lugar, 457 U.S. at 939
    , 102 S. Ct. at
    
    2754-55, 73 L. Ed. 2d at 496-97
    .
    In this case, there is no question plaintiff=s deprivation of property resulted from
    the exercise of a right or privilege having its source in state authority, i.e., the lien sale
    conducted pursuant to section 4 of the Storage Act. See 770 ILCS 95/4 (West 2004).
    Therefore, the question becomes whether PS may be appropriately characterized as a
    Astate actor.@ See Sullivan, 419 U.S. at 
    50, 119 S. Ct. at 985
    , 143 L.Ed.2d at 143;
    
    Lugar, 457 U.S. at 939
    , 102 S. Ct. at 
    2754-55, 73 L. Ed. 2d at 496-97
    .
    Similar to the statutes in Flagg Brothers and Sullivan, the Storage Act authorized,
    but did not require or compel, PS to sell plaintiff=s personal property stored at the facility
    in order to satisfy a lien for past due rent. Besides establishing the right to a lien and
    providing a self-help remedy by enacting the Storage Act, the State was not significantly
    involved in the seizure and sale of plaintiff=s property. See Cousins Club, 
    Inc., 64 Ill. 2d at 16
    .
    While we recognize the State=s decision to provide storage facility owners the
    option of conducting a lien sale can be seen as encouragement to do just that, Athis kind
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    of subtle encouragement is no more significant than that which inheres in the State=s
    creation or modification of any legal remedy.@ See 
    Sullivan, 526 U.S. at 53
    , 119 S. Ct.
    at 
    986, 143 L. Ed. 2d at 146
    . Because the State did not compel, assist in, or significantly
    encourage the seizure and sale of plaintiff=s property, we find PS=s actions did not
    amount to Astate action.@ See 
    Sullivan, 526 U.S. at 53
    , 119 S. Ct. at 
    986, 143 L. Ed. 2d at 146
    ; Flagg 
    Brothers, 436 U.S. at 164
    , 98 S. Ct. at 
    1737, 56 L. Ed. 2d at 198
    .
    We therefore conclude the trial court did not err in dismissing Count I of plaintiff=s
    complaint.
    II. Consumer Fraud
    Plaintiff contends the trial court erred in dismissing Count II of his complaint
    because he adequately stated a cause of action under the unfair conduct prong of the
    Illinois Consumer Fraud Act.
    The CFA is Aa regulatory and remedial statute intended to protect consumers,
    borrowers, and business people against fraud, unfair methods of competition, and other
    unfair and deceptive business practices.@ Robinson v. Toyota Motor Credit Corp., 
    201 Ill. 2d 403
    , 419, 
    775 N.E.2d 951
    (2002). A complaint raising a claim under the CFA
    Amust state with particularity and specificity the deceptive manner of defendant=s acts or
    practices, and the failure to make such averments requires the dismissal of the
    complaint. 
    Robinson, 201 Ill. 2d at 419
    ; Connick v. Suzuki Motor Co., 
    174 Ill. 2d 482
    ,
    502, 
    675 N.E.2d 584
    (1996).
    Unfair or deceptive acts or practices are described in the CFA as:
    Aincluding but not limited to the use or employment of any
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    deception, fraud, false pretense, false promise,
    misrepresentation or the concealment, suppression or
    omission of any material fact, with intent that others rely
    upon the concealment, suppression or omission of such
    material fact.@ 815 ILCS 505/2 (West 2004).
    A plaintiff may allege that conduct is unfair under the CFA without alleging that
    the conduct is deceptive. Saunders v. Michigan Avenue National Bank, 
    278 Ill. App. 3d 307
    , 313, 
    662 N.E.2d 602
    (1996). In determining whether conduct is unfair, the CFA
    mandates consideration Abe given to the interpretations of the Federal Trade
    Commission and the federal courts relating to Section 5(a) of the Federal Trade
    Commission Act.@ 815 ILCS 505/2 (West 2004). In Federal Trade Comm=n v. Sperry,
    
    405 U.S. 233
    , 244 n.5, 
    92 S. Ct. 898
    , 905, 
    31 L. Ed. 2d 170
    , 178 (1972), the United
    States Supreme Court set out the requirements for establishing unfair conduct: (1)
    whether the practice offends public policy; (2) whether it is immoral, unethical,
    oppressive, or unscrupulous; and (3) whether it causes consumers substantial injury.
    See also 
    Saunders, 278 Ill. App. 3d at 313
    (Athe defendant=s conduct must violate public
    policy, be so oppressive as to leave the consumer with little alternative but to submit,
    and injure the consumer.@)
    In dismissing Count II of the complaint, the trial court found: APlaintiff fails to
    allege that [PS] did not comply with the provisions of the Self Storage Facilities Act;
    therefore, Plaintiff fails to allege facts that constitute a violation of the act on any basis,
    let alone unfairness.@
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    Plaintiff=s complaint, however, alleged PS violated the CFA=s prohibition against
    unfair practices by failing to provide plaintiff with any form of statutorily-required notice
    that his property was being sold. Plaintiff specifically alleged that he Anever received
    notice, either by telephone, in-person delivery or certified mail, that [PS] would be
    seeking to enforce the lien created in its favor,@ as Arequired both by the Act itelfB-see
    770 ILCS 95/4(A)(C)B-and by the express terms of the rental agreement Plaintiff
    signed.@ Plaintiff also alleged PS engaged in unfair conduct by: failing to inform him of
    the outcome of the lien sale, or even acknowledge that it was statutorily required to
    return any surplus from such sale to plaintiff on demand; selling his personal property
    without allowing him the opportunity to exercise his statutory right to redeem the
    property; and failing to return to him any funds recouped from the sale of goods over
    and above the lien amount after defendant made a demand for the surplus.
    Furthermore, plaintiff alleged PS=s conduct offended Illinois public policy, as
    embodied in the Storage Act; was unethical and oppressive because it was contrary to
    well-established industry practices and afforded him no reasonable opportunity to avoid
    the lien sale; and significantly harmed him because he lost nearly all of his possessions,
    including items of inestimable personal and sentimental value.
    After reviewing the allegations contained in Count II of the complaint, taking them
    as true, we find they were sufficient to state a cause of action under the CFA for unfair
    conduct.
    We therefore conclude the trial court erred in dismissing Count II of plaintiff=s
    complaint.
    -16-
    1-05-4000
    CONCLUSION
    We affirm the trial court=s dismissal of Count I of plaintiff=s complaint. We reverse
    the trial court=s dismissal of Count II of plaintiff=s complaint and remand for further
    proceedings.
    Affirmed in part; reversed and remanded in part.
    HOFFMAN, and SOUTH, JJ., concur.
    -17-