Rocha v. FedEx Corp. , 2020 IL App (1st) 190041 ( 2021 )


Menu:
  •                                                                           Digitally signed
    by Reporter of
    Decisions
    Reason: I attest to
    Illinois Official Reports                       the accuracy and
    integrity of this
    document
    Appellate Court                         Date: 2021.03.25
    11:21:12 -05'00'
    Rocha v. FedEx Corp., 
    2020 IL App (1st) 190041
    Appellate Court       CARLOS G. ROCHA and ARIZE 11, INC., Plaintiffs-Appellants, v.
    Caption               FEDEX CORPORATION, a Delaware Corporation; FEDEX
    GROUND PACKAGE SYSTEM, INC., a Delaware Corporation;
    DAVID F. REBHOLZ; RODGER G. MARTICKE; CLIFFORD P.
    JOHNSON; SCOTT RAY; NATHAN WATTS; RALPH
    STEPHENS; CHRISTINA GONZALEZ; RJC 57, INC.; DEER,
    STONE & MAYA, P.C.; JEFFREY DEER; MARK STONE; MARIA
    ROJAS; and DOES 1-50, Defendants (FedEx Corporation; FedEx
    Ground Package System, Inc.; David F. Rebholz; Rodger G. Marticke;
    Clifford P. Johnson; Scott Ray; Nathan Watts; Ralph Stephens;
    Christina Gonzalez; RJC 57, Inc.; Deer, Stone & Maya, P.C.; Jeffrey
    Deer; and Mark Stone, Defendants-Appellees).
    District & No.        First District, Fourth Division
    No. 1-19-0041
    Filed                 March 26, 2020
    Decision Under        Appeal from the Circuit Court of Cook County, No. 15-L-506; the
    Review                Hon. Sanjay T. Tailor and the Hon. Diane M. Shelley, Judges,
    presiding.
    Judgment              Affirmed.
    Counsel on            Lisa D. Johnson, of Anchor Law Offices, PLLC, of Gurnee, for
    Appeal                appellants.
    David L. Weinstein and Ryan S. Burandt, of Taft Stettinius & Hollister
    LLP, of Chicago, and John W. Campbell, of Memphis, Tennessee, for
    appellees FedEx Corporation, FedEx Ground Package System, Inc.,
    Clifford P. Johnson, Rodger G. Marticke, Scott Ray, Nathan Watts,
    and David F. Rebholz.
    Rebecca M. Rothmann, of Wilson Elser Moskowitz Edelman &
    Dicker LLP, of Chicago, for appellees Deer, Stone & Maya, P.C.,
    Jeffrey W. Deer, and Mark Stone.
    No brief filed for other appellees.
    Panel                     JUSTICE BURKE delivered the judgment of the court, with opinion.
    Presiding Justice Gordon and Justice Lampkin concurred in the
    judgment and opinion.
    OPINION
    ¶1         Plaintiffs, Carlos G. Rocha and Arize 11, Inc., appeal from various orders and judgments
    of the circuit court, including the court’s decision to sua sponte strike their initial complaint,
    its denial of their motion for a substitution of judge, its dismissal of count VIII of their third
    amended complaint, and its grant of summary judgment in favor of a defendant on count II of
    their fourth amended complaint. All of the defendants, however, initially challenge our
    jurisdiction in this appeal. For the reasons that follow, we have jurisdiction in this appeal, and
    we affirm the judgments of the circuit court.
    ¶2                                         I. BACKGROUND
    ¶3                                        A. Rocha and FedEx
    ¶4        Plaintiff Rocha worked for FedEx as a delivery driver. In 2006, Rocha signed a standard
    operating agreement with FedEx, which allowed him to service two routes as an independent
    contractor. In 2007, Rocha signed a modified standard operating agreement with FedEx, which
    allowed him to be a “swing” driver, again as an independent contractor, and service routes
    when other drivers were on vacation or leave. In the spring of 2010, FedEx announced it was
    transitioning from an independent contractor model in its use of delivery drivers to an
    independent service provider (ISP) model, a transition prompted by lawsuits alleging that
    FedEx misclassified its drivers as independent contractors. Under the ISP model, FedEx would
    contract with incorporated entities that would be responsible for delivering to geographic areas
    larger than the previous areas for which independent contractors were responsible. Those
    incorporated entities would, in turn, employ the delivery drivers. In the summer of 2010, in
    connection with the transition, FedEx sent its drivers currently operating under standard
    operating agreements a transition guide. The guide described the transition and change to
    FedEx’s business model and discussed the steps contractors could take to become ISPs, which
    -2-
    included creating an incorporated entity, acquiring service routes and completing a response
    to a FedEx request for information.
    ¶5       In late fall 2010, although Rocha’s modified standard operating agreement was ending, he
    signed an extended standard operating agreement, in which he continued working with FedEx
    while the completion of the transition to the ISP model was ongoing. Also around this time,
    Rocha signed an agreement releasing FedEx from liability and claims related to the transition
    in exchange for financial compensation, though Rocha would later claim that he never received
    the compensation. Throughout all of this, Rocha desired to become an ISP and used plaintiff,
    Arize 11, Inc. (Arize 11), as the incorporated entity. During Rocha’s efforts to become an ISP,
    he enlisted the help of two attorneys and their law firm. Rocha, using Arize 11, also attempted
    to acquire the necessary amount of service routes, and he executed a business agreement with
    John Velez to that end.
    ¶6       In late 2010 and into early 2011, Rocha’s relationship with FedEx deteriorated. According
    to FedEx, Rocha had various issues with deliveries, including missing 53 delivery stops in one
    day; had various communication issues with supervisors; and was accused of sexual
    harassment. Ultimately, in late February or early March 2011, FedEx disqualified Rocha from
    performing deliveries. Later in March, Arize 11 sold its assets to another incorporated entity,
    though Rocha alleged the sale was coerced by several individuals working in concert with one
    another, including his own attorneys. Rocha also claimed that the sale price was less than to
    what he agreed. The allegations and causes of actions in this lawsuit arose from FedEx’s
    transition to the ISP model, Rocha’s business dealings with FedEx during such time, the
    representation from his attorneys, and the sale of Arize 11 assets.
    ¶7                                     B. Federal Court Litigation
    ¶8       In 2011, prior to the instant litigation, Rocha joined a federal lawsuit captioned Fluegel v.
    FedEx Ground Package System, Inc., No. l:05-cv-02326 (N.D. Ill.), in which FedEx delivery
    drivers principally alleged that FedEx had misclassified them as independent contractors and
    thus deprived them of the protections afforded by the Illinois Wage Payment and Collection
    Act (Wage Act) (820 ILCS 115/1 et seq. (West 2010)). Following mediation, FedEx settled
    with the Fluegel plaintiffs, but not Rocha, who chose to be excluded from the settlement
    because he would have had to sign a release of all claims against FedEx that included any
    associated entities.
    ¶9       Thereafter, plaintiffs filed a lawsuit in federal court against FedEx, as well as several of the
    other defendants in the instant lawsuit, alleging violations of the Racketeer Influenced and
    Corrupt Organizations Act (
    18 U.S.C. § 1961
     et seq. (2012)), other federal laws, and Illinois
    laws. Rocha v. FedEx Corp., 
    15 F. Supp. 3d 796
    , 804-05 (N.D. Ill. 2014). In ruling on motions
    to dismiss filed by the defendants, the federal court found plaintiffs’ complaint “ ‘an egregious
    violation’ ” of the federal pleading standards with its “sheer volume and repetitiveness” and
    the ubiquity of legal conclusions disguised as facts. Id. at 805-06 (quoting Hartz v. Friedman,
    
    919 F.2d 469
    , 471 (7th Cir. 1990)). Ultimately, the federal court determined that plaintiffs
    failed to sufficiently state federal law claims for relief and, because of this, found no
    compelling reason to retain jurisdiction on their state law claims. Id. at 808-13. The federal
    court accordingly dismissed plaintiffs’ complaint but allowed them leave to file an amended
    complaint “if they can address the fundamental deficiencies” of the complaint “in no more than
    300 clear paragraphs that are not repetitive, speculative, or conclusory.” Id. at 813.
    -3-
    Alternatively, the federal court observed that they “remain free to proceed in state court instead
    of trying to establish federal jurisdiction for this dispute where none may exist.” Id. Plaintiffs
    ultimately chose the latter. But before they filed their action against FedEx in state court, Rocha
    filed a lawsuit against the attorneys who represented him in the Fluegel action for breach of
    contract, breach of fiduciary duties, fraud, and legal malpractice. Rocha v. Rudd, 
    826 F.3d 905
    (7th Cir. 2016). That case was dismissed by the federal district court and affirmed on appeal
    by the Seventh Circuit Court of Appeals. Id. at 909, 912.
    ¶ 10                                      C. The Instant Litigation
    ¶ 11                                          1. Initial Complaint
    ¶ 12       In January 2015, plaintiffs filed their complaint in the circuit court against FedEx
    Corporation; FedEx Ground Package System, Inc.; David F. Rebholz; Rodger G. Marticke;
    Clifford P. Johnson; Scott Ray; Nathan Watts; Ralph Stephens; Christina Gonzalez; RJC 57,
    Inc.; Deer, Stone & Maya, P.C.; Jeffrey Deer; Mark Stone; Maria Rojas; and “Does 1-50.”
    ¶ 13       FedEx Corporation (FXC) is the parent corporation to FedEx Ground Package System, Inc.
    (FXG), who sometimes does business as FedEx Ground or FedEx Home Delivery. The
    companies are in the business of providing package delivery and pick-up service throughout
    the United States (collectively, FedEx). At the time plaintiffs filed their complaint, Rebholz
    was the president and chief executive officer of FXG, Marticke was the executive vice
    president and chief operating officer of FXG, Johnson was the vice president and general
    counsel of FXG, Ray was a manager in FXG’s contractor relations department, and Watts was
    senior manager for FXG’s Chicago terminal (collectively, the FedEx defendants). RJC 57, Inc.,
    is a dissolved corporation that was owned by Stephens and Gonzalez (collectively, the RJC
    defendants). Deer, Stone & Maya, P.C., is a dissolved law firm, and Deer and Stone were
    attorneys from the firm who represented plaintiffs in various matters related to their business
    with FedEx (collectively, the DSM defendants). Rojas is an accountant who was referred to
    plaintiffs by the DSM defendants, and she provided tax services for plaintiffs.
    ¶ 14       Although the allegations raised by plaintiffs in their initial complaint are quite complex,
    we briefly attempt to summarize them. Plaintiffs’ causes of actions against the FedEx
    defendants involve the transition to the ISP model. Plaintiffs believed that, based on statements
    contained in the transition guide and oral assurances from employees of FedEx, if they met
    certain requirements by November 19, 2010, including acquiring three or more service routes,
    incorporating as an entity and upgrading their vehicle fleet, they would obtain the exclusive
    right to negotiate an agreement to become an ISP. Plaintiffs alleged that they made a substantial
    monetary investment in order to become an ISP, but the FedEx defendants never had the intent
    to negotiate with them fairly, failed to follow through with their obligations, and made
    numerous false and illusory promises to them in the process. Furthermore, plaintiffs alleged
    that Rocha was threatened by FedEx through Watts, including one time being beaten by two
    unknown assailants at Watts’s direction, to sell all of their assets to an approved entity.
    Plaintiffs’ claims against the DSM defendants and the RJC defendants centered around an
    alleged conspiracy by them, as well as Watts and Velez, to sell plaintiffs’ assets at a discount
    to the RJC defendants with the DSM defendants retaining undue compensation from that
    transaction as well as legal files and business documents belonging to plaintiffs.
    ¶ 15       In plaintiffs’ initial complaint, they raised nine causes of action. Count I was for breach of
    contract against FXG and the RJC defendants, specifically for breaching the extended
    -4-
    operating agreement. Count II was for breach of contract against FXG, specifically for
    breaching the transition guide, which plaintiffs alleged contained an offer from FXG that they
    accepted. Count III was for fraudulent inducement against FXG. Count IV was for promissory
    estoppel against FXG. Count V was for a violation of the Consumer Fraud and Deceptive
    Business Practices Act (Deceptive Practices Act) (815 ILCS 505/1 et seq. (West 2014)) against
    FXG, Watts, and the RJC defendants. Count VI was for a violation of the Business Opportunity
    Sales Law of 1995 (Opportunity Sales Law) (815 ILCS 602/5-1 et seq. (West 2014)) against
    all of the FedEx defendants. Count VII was for conspiracy to defraud and aiding and abetting
    such fraud against FXG, Watts, the RJC defendants, the DSM defendants and Rojas. Count
    VIII (though it was mistakenly labeled count VII) was for unjust enrichment against FXG, the
    RJC defendants, the DSM defendants, and Rojas. Lastly, count IX (though it was mistakenly
    labeled count VIII) was for conversion against FXG, Watts, the RJC defendants, the DSM
    defendants, and Rojas. In response, all of the FedEx defendants filed motions to dismiss.
    ¶ 16       In July 2015, the circuit court held a hearing on the motions to dismiss and struck plaintiffs’
    complaint sua sponte. 1 The court’s written order did not explain why it did so, and there is no
    report of proceedings from the hearing. But, at subsequent hearings from which we have
    reports of proceedings, the court explained that the complaint was “incomprehensible,” “long
    on conclusions,” and “short on ultimate facts.” The court allowed plaintiffs leave to amend
    their complaint and stayed discovery until they filed “an amended complaint that [was]
    sufficient.” In light of its ruling, the court denied the motions to dismiss as moot.
    ¶ 17                             2. First and Second Amended Complaints
    ¶ 18        Two months later, plaintiffs filed a “Partially Amended Complaint.” In count I, plaintiffs
    highlighted that the cause of action—breach of contract against FXG and the RJC defendants,
    specifically for breaching the extended operating agreement—had been stricken from their
    initial complaint and the cause was restated “for the sole purpose of preserving Plaintiffs’
    objection for reconsideration or appeal.” Count II was for breach of contract against FXG,
    specifically for breaching the transition guide, which plaintiffs alleged contained an offer from
    FXG that they accepted. Count III was for fraudulent inducement against FXG. Count IV was
    for promissory estoppel against FXG. In count V, plaintiffs highlighted that the cause of
    action—a violation of the Deceptive Practices Act against FXG, Watts, and the RJC
    defendants—had been stricken from their initial complaint and the cause was restated “for the
    sole purpose of preserving Plaintiffs’ objection for reconsideration or appeal.” In count VI,
    plaintiffs highlighted that the cause of action—a violation of the Opportunity Sales Law against
    all of the FedEx defendants—had been stricken from their initial complaint and the cause was
    restated “for the sole purpose of preserving Plaintiffs’ objection for reconsideration or appeal.”
    Count VII was for conspiracy to defraud and aiding and abetting such fraud against Watts,
    FXG, the DSM defendants, and Rojas but no longer against the RJC defendants. Count VIII
    was for conversion against FXG, Watts, and the DSM defendants but no longer against the
    RJC defendants. Lastly, count IX was for a violation of the Opportunity Sales Law against
    FXG. Though plaintiffs named Watts in multiple counts, he was not named in the caption or
    identified by full name or position anywhere in the amended complaint.
    1
    Judge Sanjay T. Tailor presided over this case from its inception until March 2017.
    -5-
    ¶ 19       In response, FXG and the DSM defendants filed motions to dismiss. Rojas also filed one
    pro se. In October 2015, the circuit court held a hearing, where plaintiffs informed the court
    that it would not amend the counts stricken from the initial complaint alleged against FXC,
    Rebholz, Marticke, Johnson, Ray, Watts, or the RJC defendants and sought a dismissal with
    prejudice against those defendants for purposes of appeal. The court accordingly granted
    plaintiffs’ request and dismissed those defendants with prejudice. The remaining defendants—
    FXG, the DSM defendants, and Rojas—and plaintiffs continued briefing on the various
    motions to dismiss.
    ¶ 20       In February 2016, plaintiffs filed a motion for a substitution of judge as of right, arguing
    that the request was proper because the trial judge had not yet ruled on any substantive issue
    in the case. Plaintiffs acknowledged the various orders entered thus far but argued that they
    were a mix of nonsubstantive and noncontested orders that did not reach the merits of any
    aspect of the case.
    ¶ 21       At a hearing, the circuit court ruled on plaintiffs’ motion for substitution of judge and the
    various defendants’ motions to dismiss. Regarding plaintiffs’ motion, the court found that,
    although it did not grant any defendant’s motion to dismiss, it did sua sponte strike their initial
    complaint as being incomprehensible, long on conclusions, and short on ultimate facts. The
    court concluded that such a ruling was substantive and as if it had considered and granted a
    motion to dismiss. The court added that, even if its ruling was not substantive, it believed that
    the purpose of plaintiffs’ motion was to “test[ ] the waters” and found denying the motion to
    be warranted on that basis, as well. The court therefore denied the request for a substitution of
    judge. Regarding the motions to dismiss, the court granted the motions filed by the DSM
    defendants and Rojas, finding the allegations against them to be “entirely conclusory” and
    lacking in “specific facts pled.” The court, however, allowed plaintiffs leave to replead those
    causes of action. Regarding FXG’s motion to dismiss, the court granted the motion on counts
    VII through IX, but denied the motion on counts II through IV.
    ¶ 22       In March 2016, plaintiffs filed their “Second Partially Amended Complaint” against FXG,
    the DSM defendants, and Rojas, to which the defendants again filed motions to dismiss.
    Several months later, the circuit court granted plaintiffs leave to file another amended
    complaint.
    ¶ 23                                    3. Third Amended Complaint
    ¶ 24       In February 2017, plaintiffs filed their “Third Partially Amended Complaint.” In count I,
    plaintiffs highlighted that the cause of action—breach of contract against FXG and the RJC
    defendants, specifically for breaching the extended operating agreement—had been stricken
    from their initial complaint and the cause was restated “without incorporation into amended
    counts, for the sole purpose of preserving Plaintiffs’ objection for reconsideration or appeal.”
    Count II was for breach of contract against FXG, specifically for breaching the transition guide,
    which plaintiffs alleged contained an offer from FXG that they accepted. Count III was for
    fraudulent inducement against FXG. Count IV was for promissory estoppel against FXG. In
    count V, plaintiffs highlighted that the cause of action—a violation of the Deceptive Practices
    Act against FXG, Watts, and the RJC defendants—had been stricken from their initial
    complaint and the cause was restated “without incorporation into amended counts, for the sole
    purpose of preserving Plaintiffs’ objection for reconsideration or appeal.” In count VI,
    plaintiffs highlighted that the cause of action—a violation of the Opportunity Sales Law against
    -6-
    all of the FedEx defendants—had been stricken from their initial complaint and the cause was
    restated “without incorporation into amended counts, for the sole purpose of preserving
    Plaintiffs’ objection for reconsideration or appeal.” Count VII was for breach of contract
    against Rojas.
    ¶ 25        Count VIII, which is relevant to this appeal, was for conversion against the DSM
    defendants and Rojas. In the count, plaintiffs alleged that, in September or October 2010,
    Rocha sought legal assistance from Stone related to FedEx’s ISP transition under a prepaid
    legal services plan with LegalShield. Stone, in turn, assigned Deer to the matter. In November
    2010, Rocha allegedly retained the DSM defendants to represent Arize 11 against threats of
    wrongful termination by FXG and paid the law firm a $2500 retainer toward anticipated
    litigation not covered by the prepaid plan. Months later, the DSM defendants allegedly agreed
    to file a cause of action against FXG on behalf of Arize 11 for breach of contract based on
    FXG wrongfully taking from Arize 11 service routes and underlying propriety interests. But
    the DSM defendants eventually did not file any lawsuit on plaintiffs’ behalf. According to
    plaintiffs, unbeknownst to them, the DSM defendants had already agreed to represent Velez in
    another matter that directly conflicted with plaintiffs’ interests. Plaintiffs claimed that, around
    this time, the DSM defendants “persuaded” Rocha to replace his current accountants with
    Rojas, who allegedly was Velez’s accountant. But plaintiffs alleged that Deer and Rojas
    “merely sought to gain greater control over Plaintiffs and unfettered access to their books and
    records” in order to help Velez and “never intended” to provide services to plaintiffs.
    ¶ 26        Plaintiffs further alleged that Deer contacted Rocha and informed him that Rojas had
    discovered various issues with his and Arize 11’s business and, in turn, Rojas needed their tax
    returns and business documents. Rocha complied and delivered the various documents to Deer,
    who allegedly transferred some or all of those documents to Rojas “without Rocha’s consent.”
    By March 2011, when Rocha had allegedly been forced to sell the assets of Arize 11, plaintiffs
    claimed they had made multiple demands of the DSM defendants for the sale agreement,
    related documents, and unrelated documents, but the DSM defendants never complied.
    Although Rojas returned some documents to plaintiffs, she and the DSM defendants allegedly
    retained other important documents, the purpose of which plaintiffs claimed was to help with
    the DSM defendants’ representation of Velez.
    ¶ 27        Beyond the retention of documents, plaintiffs made various accusations regarding the sale
    of Arize 11’s assets. Plaintiffs stated that, in early March 2011, Rocha executed a letter of
    intent on Arize 11’s behalf to sell four service routes and six vehicles to a company called RJC
    80, Inc., for $220,000. Despite this, plaintiffs claimed that Rocha never received a sale
    agreement or notice about when the sale was going to be consummated. Rocha alleged that he
    only learned the sale had been completed after the fact and that the terms he had agreed to were
    never effectuated. According to plaintiffs, the DSM defendants sold Arize 11’s assets to a
    company owned by defendant Stephens for $165,000, which was far less than the price Rocha
    agreed to of $220,000. 2
    ¶ 28        After the sale, the DSM defendants deposited the $165,000 into a client trust fund.
    According to an accounting from them, which plaintiffs attached to their complaint, only
    $40,000 went to Rocha. The accounting showed that, after the DSM defendants paid various
    2
    The DSM defendants claimed that, while $220,000 had been agreed to initially, there was an issue
    selling one of the service routes, which resulted in the lower sale price.
    -7-
    expenses of Arize 11’s, including multiple loans, the DSM defendants retained a total of
    $29,500 in purported legal fees. Plaintiffs stated that, after Rocha learned about the DSM
    defendants’ “side dealings” with Velez and “false representation that it had filed a lawsuit
    against [FXG] when it had not,” they terminated the representation of the DSM defendants and
    demanded the return of all their files and all money held in trust for them. Plaintiffs claimed
    that they continued to make demands, but the DSM defendants withheld all their files and
    money. Plaintiffs also stated that they requested invoice narratives justifying the DSM
    defendants’ fees but never received any documentation. Plaintiffs asserted that, as prepaid
    LegalShield customers, they were entitled to unlimited services and never agreed to any
    additional legal fees beyond the $2500 retainer.
    ¶ 29       In count IX, plaintiffs highlighted that the cause of action—a violation of the Opportunity
    Sales Law against FXG—had been dismissed without prejudice from their first partially
    amended complaint was restated “without incorporation into amended counts, for the sole
    purpose of preserving Plaintiffs’ objection for reconsideration or appeal.” Count X was for
    breach of contract against FXG, specifically for breaching an addendum to the extended
    operating agreement. Count XI was for a violation of the Wage Act against FXG.
    ¶ 30       Afterward, Rojas, now with the assistance of counsel, filed a motion to dismiss both counts
    against her (counts VII and VIII), and FXG filed a motion to dismiss counts X and XI.
    Additionally, the DSM defendants filed a motion to dismiss count VIII, the only count against
    them, under section 2-619(a)(5) of the Code of Civil Procedure (Code) (735 ILCS 5/2-
    619(a)(5) (West 2014)). They argued that plaintiffs’ cause of action against them was barred
    by the two-year statute of limitations contained in section 13-214.3(b) of the Code (id. § 13-
    214.3(b)) for “[a]n action for damages based on tort, contract, or otherwise (i) against an
    attorney arising out of an act or omission in the performance of professional services.” The
    DSM defendants contended that, in a May 10, 2012, termination letter sent by Rocha to them,
    which they attached to their motion, Rocha lobbied “complaints identical to each of those set
    forth” in the third partially amended complaint. Because of the termination letter, the DSM
    defendants argued that plaintiffs’ cause of action against them accrued no later than May 10,
    2012, yet plaintiffs filed their lawsuit in January 2015.
    ¶ 31       In the termination letter, dated March 10, 2012, Rocha remarked that “[f]or months, I have
    requested that you,” Deer, “return all business records and legal files in your possession
    relating to your work for Arize 11, Inc.” yet he had received nothing. Rocha also asserted that,
    in addition to these documents, he had “further made multiple demands that you return any
    and all funds held by you on my behalf and/or paid by me as a retainer for legal services you
    never provided.” Rocha continued that, in February 2011, he paid Deer $2500 “to handle Arize
    11, Inc.’s sale of substantially all its assets to a Ralph Stephens,” which was supposed to be
    for $220,000 yet “a purported ‘sale agreement’ ” that Deer provided him only showed that
    Stephens paid $165,000. Rocha remarked that, regardless of this issue, he believed that Deer
    was improperly withholding “no less than $58,426.72 of Arize 11, Inc.’s money from the sale
    of its assets.” Rocha asserted: “I intend to challenge any amounts withheld from my retainer
    by you as compensation for legal services purportedly provided me or Arize 11, Inc.” Rocha
    also highlighted the lawsuit against FedEx that he wanted and believed Deer had filed but
    stated he was “shocked to find no action filed *** in any Illinois state or federal court.” Based
    on the foregoing issues, Rocha asserted that he “no longer trust[ed] [Deer] to represent” him
    -8-
    or Arize 11 and terminated their relationship. Rocha demanded his “files and transaction
    documents” and for Deer to “return the retainer paid.”
    ¶ 32       On May 16, 2017, the circuit court held a hearing on the various motions to dismiss. In a
    written order, the court dismissed counts VII and VIII against Rojas with prejudice. The court
    also dismissed count VIII against the DSM defendants with prejudice, finding the action was
    barred by the applicable two-year statute of limitations. Lastly, the court denied FXG’s motion
    to dismiss count X but reserved ruling on FXG’s motion regarding count XI and required
    supplemental briefing on that count. The following month, after supplemental briefing, the
    court dismissed count XI against FXG but granted plaintiffs leave to amend that count as well
    as “modify or ‘clean-up’ any other count or allegations” contained in the third partially
    amended complaint.
    ¶ 33                                     4. Fourth Amended Complaint
    ¶ 34        In July 2017, plaintiffs filed a “Fourth Amended Complaint,” only amending certain counts
    against FXG. In count I, plaintiffs highlighted that the cause of action—breach of contract
    against FXG and the RJC defendants, specifically for breaching the extended operating
    agreement—had been stricken from their initial complaint and the cause was restated “without
    incorporation into amended counts, for the sole purpose of preserving Plaintiffs’ objection for
    reconsideration or appeal.”
    ¶ 35        Count II, which is relevant for this appeal, was for breach of contract against FXG. In that
    count, plaintiffs alleged that, in the summer of 2010 after FXG announced that it was
    transitioning from the independent contractor model to the ISP model, Earl Miller of FXG held
    a meeting with FedEx drivers, including Rocha, and distributed the transition guide. The
    transition guide described the steps a contractor endeavoring to become an ISP had to take,
    including acquiring three or more service areas or routes, upgrading and acquiring vehicles to
    service those routes, and incorporating as an entity, all by November 19, 2010. Plaintiffs
    claimed that the transition guide contained an offer that, if accepted, would entitle them to an
    exclusive right to negotiate an ISP with FXG and created an enforceable contract right to that
    effect. As part of the transition to the ISP model, plaintiffs claimed that FXG “demanded” that
    they sign a release of claims agreement, and when they refused, defendant Watts told Rocha
    that Arize 11 would never become an ISP. Thereafter, plaintiffs were allegedly “subjected to
    a continuous stream of complaints.” Overall, according to plaintiffs, despite meeting the
    conditions listed in the transition guide, FXG did not negotiate an ISP agreement with them.
    In connection with FXG’s failure to negotiate with plaintiffs, they claimed that FXG breached
    its duty of good faith and fair dealing.
    ¶ 36        Count III, which is relevant for this appeal, was for fraudulent inducement against FXG.
    In the count, plaintiffs claimed that, despite FXG’s representations of its intent to negotiate an
    ISP agreement with them, FXG never had such an intent. Rather, according to plaintiffs, FXG’s
    promise to negotiate was “part of a broader scheme to defraud Rocha into executing a release
    of claims” and make him liable for all costs associated with the ISP transition. At the time that
    plaintiffs were acquiring routes and preparing to become an ISP, they claimed that FXG “had
    already identified Rocha as one of a list of contractors it intended to terminate and had no intent
    whatsoever to negotiate or ever award him an ISP Agreement.” Furthermore, according to
    plaintiffs, FXG had already initiated and pursued plans to assign routes belonging to Arize 11
    to another entity.
    -9-
    ¶ 37        Count IV, which is also relevant for this appeal, was for promissory estoppel against FXG.
    In the count, plaintiffs alleged that they acted in various manners upon reliance of FXG’s
    promises and representations in connection with the alleged offer contained in the transition
    guide. These actions included signing a release of claims, entering into a business agreement
    with Velez, and expending over $100,000 to meet the requirements of an ISP.
    ¶ 38        In count V, plaintiffs highlighted that the cause of action—a violation of the Deceptive
    Practices Act against FXG, Watts, and the RJC defendants—had been stricken from their initial
    complaint and the cause was restated “without incorporation into amended counts, for the sole
    purpose of preserving Plaintiffs’ objection for reconsideration or appeal.” In count VI,
    plaintiffs highlighted that the cause of action—a violation of the Opportunity Sales Law against
    all of the FedEx defendants—had been stricken from their initial complaint and the cause was
    restated “without incorporation into amended counts, for the sole purpose of preserving
    Plaintiffs’ objection for reconsideration or appeal.” There were no counts VII or VIII, as the
    circuit court dismissed those counts against Rojas and the DSM defendants. In count IX,
    plaintiffs highlighted that the cause of action—a violation of the Opportunity Sales Law against
    FXG—had been dismissed without prejudice from their first partially amended complaint and
    the cause was restated “without incorporation into amended counts, for the sole purpose of
    preserving Plaintiffs’ objection for reconsideration or appeal.” Count X was for breach of
    contract against FXG, specifically for breaching the extended operating agreement. Count XI
    was for a violation of the Wage Act against FXG.
    ¶ 39        Thereafter, FXG filed a motion for partial summary judgment on counts II, III, IV, and part
    of count X. Concerning count II, FXG argued that the transition guide contained no offer and,
    regardless if it did contain an offer, plaintiffs failed to satisfy the condition precedents listed in
    the transition guide, such as submitting a response to a request for information and securing
    insurance coverage. As such, FXG posited that it was entitled to judgment as a matter of law
    on that count.
    ¶ 40        On August 9, 2018, after briefing had been completed on FXG’s motion and with a jury
    trial approximately two weeks away, the circuit court held a hearing on the motion. During the
    hearing, concerning count II, the court focused on whether the transition guide contained an
    offer. After various arguments from the parties on the issue, the court stated “I’m prepared to
    rule on Count 2.” The court continued: “As to Count 2, the Court finds as a matter of law that
    the [transition] guide does not constitute a contract” and, based on the “four corners of the
    document, ***[the transition guide was] not intended to be an offer.” The court added that it
    “intent[ed] to reduce all of this to writing, but given the time constraints that [it] had” and the
    parties’ desire to have “rulings so that they could properly prepare for trial, which is right
    around the corner,” it wanted the rulings known.
    ¶ 41        The parties then moved on to counts III, IV, and X. After the parties argued on count X,
    the court stated that it was “granting the motion for summary judgment” on part of count X.
    Given its rulings on counts II and X, the court observed that “what [it has] to rule on at this
    point is the promissory estoppel and the fraudulent inducement” claims (counts IV and III,
    respectively). On count III, the court stated that it was “going to have to deny the motion.” And
    on count IV, the court noted that, due to its ruling that the transition guide did not constitute a
    contract or offer, plaintiffs were proceeding based on oral representations from employees of
    FedEx. And the court allowed plaintiffs to proceed to trial based on the oral representations
    from FedEx. The court added that plaintiffs could introduce the transition guide as evidence
    - 10 -
    “[i]n the proper context and with the proper foundation” in support of its allegations in count
    IV. After concluding its hearing on FXG’s motion for partial summary judgment, the court
    reiterated that, while it had “made certain pronouncements,” it “would like to reduce this to
    writing so everyone will have a complete analysis of how [it] reached [its] rulings.” To this
    end, the court requested a transcript from the hearing and remarked that it would “reduce [the
    oral pronouncements] to writing on or prior to the trial.” The court concluded by stating “[a]t
    a minimum, you do know what [its] rulings are and that will assist you in preparing for trial.”
    The court ultimately did not enter a written order, and the court’s law record book does not
    contain any notation about a judgment being entered on August 9, 2018.
    ¶ 42       Approximately two weeks later, the jury trial commenced on counts III, IV, part of X and
    XI. On August 31, 2018, the jury returned a verdict in favor of FXG on all four counts. Later
    that day, the circuit court entered judgment for FXG.
    ¶ 43                                               5. Posttrial
    ¶ 44        In late September 2018, FXG moved for costs in connection with the trial. On October 5,
    2018, plaintiffs filed a motion to vacate the judgment entered on August 31, 2018, and to
    extend the time to file their posttrial motion for relief. In the motion in relevant part, plaintiffs
    acknowledged FXG’s motion for costs and stated that, “[o]n August 9, 2018, this Court granted
    [FXG’s] motion for summary judgment as to Count 2” but that “[a]n order or judgment,
    however, has yet to be entered and filed by the Court.” Additionally, plaintiffs argued that the
    August 31, 2018, judgment did not properly dispose of counts I, V, or VI in their initial
    complaint or count II of their fourth amended complaint. Given all of this, plaintiffs contended
    that there had yet been a final judgment disposing of all counts and, thus, their motion was
    proper. They requested an extension to file their posttrial motion “for a period of 30 days after
    a final order or judgment is entered disposing of all Counts, including but not limited to Count
    2.”
    ¶ 45        Ten days later, FXG filed a motion seeking the entry of an order nunc pro tunc to reflect
    the circuit court’s grant of summary judgment on count II. FXG conceded that “[a]n order
    reflecting the Court’s oral ruling granting [it] summary judgment on Count 2 was not entered
    because the Court then-planned to later issue a written opinion.” FXG, however, argued that
    the transcript of the hearing “clearly” showed the court granting its motion for summary
    judgment on count II. FXG posited that, because more than 30 days had passed since the court’s
    “final judgment” was entered on August 31, 2018, it did not have jurisdiction “over this
    matter.” But FXG argued that the court may enter a nunc pro tunc order at any time to correct
    a clerical error or matter of form even without jurisdiction.
    ¶ 46        Plaintiffs responded to FXG’s motion, arguing that the circuit court’s oral pronouncement
    on count II made “unequivocally clear” that it did not and never intended to enter judgment
    against them. Plaintiffs added that the court’s oral pronouncement on count II “merely granted
    [FXG’s] request for certain rulings of law with respect to the ISP Transition Guide and did so
    for the express and primary purpose of providing the parties guidance on the matter going into
    trial.” Plaintiffs further highlighted that the court never stated that FXG’s motion for summary
    judgment on count II was “granted.” Plaintiffs posited that, in light of the transcript, there was
    no clerical error that needed to be corrected and therefore a nunc pro tunc order was
    inappropriate. Plaintiffs also responded to FXG’s motion for costs.
    - 11 -
    ¶ 47        Later, FXG filed a motion opposing plaintiffs’ motion to vacate and extend the time to file
    their posttrial motion. FXG argued that, because plaintiffs’ motion was filed more than 30 days
    after the circuit court entered the final judgment in the case on August 31, 2018, the court
    lacked jurisdiction to extend the time for them to file their posttrial motion. FXG acknowledged
    its own motion for costs was outside the 30-day window but posited that its motion was not
    directed against the judgment because it was the prevailing party at trial and its motion did not
    challenge the jury’s verdicts. FXG therefore asserted that its motion for costs did not extend
    the time for plaintiffs to file their posttrial motion. FXG also argued that count II of plaintiffs’
    fourth amended complaint was “clearly” disposed of when the court orally granted FXG’s
    motion for summary judgment on that count. Lastly, FXG contended that, because plaintiffs
    chose not to replead counts I, V, or VI in their initial complaint, the court’s judgment of August
    31, 2018, disposed of “all then-remaining counts.”
    ¶ 48        Ultimately, on December 5, 2018, the circuit court held a hearing to address the various
    open motions. In arguing that the court lost jurisdiction over the case, FXG highlighted that,
    during the jury instructions conference on August 29, 2018, plaintiffs’ attorney had “professed
    confusion” if “the Court had, in fact, entered summary judgment on Count 2.” FXG asserted
    that the court responded and “stated succinctly, no, there was no confusion.” FXG added this
    fact was further confirmed by the court informing plaintiffs’ attorney that “instructions on
    Count 2 were not appropriate because that count was not submitted to the jury.” Plaintiffs’
    attorney did not dispute FXG’s assertions. FXG further highlighted plaintiffs’ concession in
    their motion to vacate that the court “ ‘granted’ ” FXG’s motion for summary judgment as to
    count II on August 9, 2018, and argued this was a “judicial admission.” FXG concluded that
    an order nunc pro tunc to reflect the actual date the court granted summary judgment on count
    II was proper. In response, plaintiffs posited that a ruling in FXG’s favor would “deprive
    Plaintiffs of due process, and of notice, and of the right to appeal retroactively.” Plaintiffs also
    noted the circuit court’s statement of intent to enter a written order “at a later time,” meaning
    the oral rulings “did not finalize [the court’s] intent of granting summary judgment.” Plaintiffs
    concluded that “there is a judicial action that is missing here, and that is the entry of judgment.”
    ¶ 49        Following the parties’ argument, the circuit court remarked that “there are often rulings
    made by a Judge that cannot be reduced to writing because of just the volume of work.” And
    “once the Court makes an oral pronouncement in open court, the only concern is whether or
    not it was clear enough for the parties to understand, and whether or not the parties were
    prejudiced in any way, and *** whether or not the parties understood the scope of the ruling.”
    The court found that, based on its review of the transcript from that hearing, “there’s no
    question” that its “ruling was extremely clear” and “you obviously understood the scope.”
    Moreover, the court noted that, by the time the jury instructions conference had been
    completed, plaintiffs also knew of the court’s ruling. The court accordingly entered an order
    nunc pro tunc on FXG’s motion for summary judgment on count II as of August 9, 2018. The
    court also found that, because counts I, V, and VI of plaintiffs’ initial complaint had been
    stricken by the original trial judge and not replead substantively, but only for purposes of
    preserving appeal rights, “there [was] nothing that need[ed] to be ruled upon” for those three
    counts. Based on the foregoing, the circuit court denied plaintiffs’ motion to vacate and extend
    the time to file its posttrial motion. Lastly, the court granted FXG’s motion for costs.
    ¶ 50        On January 4, 2019, plaintiffs filed their notice of appeal, appealing in pertinent part the
    circuit court’s sua sponte striking of their initial complaint, the court’s denial of their motion
    - 12 -
    for a substitution of judge, the court’s grant of the DSM defendants’ motion to dismiss count
    VIII of their third partially amended complaint, and the court’s grant of FXG’s motion for
    partial summary judgment on counts II, III, and IV of their fourth amended complaint.
    ¶ 51                                            II. ANALYSIS
    ¶ 52       On appeal, plaintiffs contend that the circuit court erred in several manners. First, they
    argue that the court erred in sua sponte striking their initial complaint. Second, they argue that
    the court erred in denying their motion for a substitution of judge. Third, plaintiffs argue that
    the court erred in dismissing their cause of action against the DSM defendants based on a
    statute of limitations violation. Finally, they argue that the court erred in granting FXG’s partial
    motion for summary judgment on counts II, III, and IV.
    ¶ 53                                      A. Appellate Jurisdiction
    ¶ 54       All of the defendants posit that we cannot reach the merits of these contentions because we
    lack jurisdiction in the matter where plaintiffs failed to file a timely posttrial motion and notice
    of appeal. During the briefing of this appeal, several of the defendants filed motions to dismiss
    the appeal based on these same reasons. A different panel of this court denied those motions
    and allowed the case to be fully briefed. The denial of a motion to dismiss an appeal is not final
    and “[t]he panel that hears the appeal has an independent duty to determine whether it has
    jurisdiction and to dismiss the appeal if it does not.” In re Estate of Gagliardo, 
    391 Ill. App. 3d 343
    , 348-49 (2009). Therefore, despite the prior orders denying multiple motions to dismiss,
    we must still consider our jurisdiction in this matter.
    ¶ 55       A timely filed notice of appeal is mandatory and jurisdictional. Won v. Grant Park 2,
    L.L.C., 
    2013 IL App (1st) 122523
    , ¶ 20. If a notice of appeal is untimely filed, we have no
    choice but to dismiss the appeal. 
    Id.
     Plaintiffs have appealed pursuant to Illinois Supreme Court
    Rule 303 (eff. July 1, 2017). According to Rule 303(a)(1), a party must file its notice of appeal
    “within 30 days after the entry of the final judgment appealed from, or, if a timely posttrial
    motion directed against the judgment is filed, whether in a jury or a nonjury case, within 30
    days after the entry of the order disposing of the last pending postjudgment motion directed
    against that judgment or order.” Ill. S. Ct. R. 303(a)(1) (eff. July 1, 2017). In jury cases, a
    posttrial motion must be filed within 30 days after the entry of judgment or within any other
    timeframe as allowed by the circuit court, so long as the court allows such an extension within
    the initial 30-day window or any extension period. 735 ILCS 5/2-1202(c) (West 2014). And in
    nonjury cases, a postjudgment motion must be filed within 30 days after the entry of judgment
    or within any other timeframe as allowed by the circuit court, so long as the court allows such
    an extension within the initial 30-day window or any extension period. 
    Id.
     § 2-1203(a). Stated
    otherwise, “after the 30-day period has expired, or the extended period of time has expired,
    without the entry of a new order setting a new deadline, the [circuit] court loses jurisdiction
    over the case.” Trentman v. Kappel, 
    333 Ill. App. 3d 440
    , 442 (2002).
    ¶ 56       Defendants in this case argue that, because plaintiffs never received an extension of time
    to file a posttrial motion, their motion filed on October 5, 2018, was untimely and thus their
    notice of appeal filed on January 4, 2019, was also untimely because the final judgment in the
    case occurred on August 31, 2018, when the circuit court entered judgment on the jury’s
    verdicts. Defendants therefore argue that we have no jurisdiction to hear this appeal. Although
    defendants acknowledge the court’s December 5, 2018, entry of an order nunc pro tunc on
    - 13 -
    FXG’s motion for summary judgment on count II, they posit that, because it was an order
    nunc pro tunc, the order was deemed effective August 9, 2018, when the court made its oral
    ruling with respect to the motion. Thus, defendants posit that the December 5, 2018, date has
    no bearing on the timeliness of plaintiffs’ appeal.
    ¶ 57       Meanwhile, plaintiffs assert that, under Illinois Supreme Court 272 (eff. Jan. 1, 2018), the
    oral ruling by the circuit court on FXG’s motion for summary judgment was not entered of
    record for purposes of calculating the time to appeal. In relevant part, Rule 272 provides:
    “If at the time of announcing final judgment the judge requires the submission of a
    form of written judgment to be signed by the judge or if a circuit court rule requires the
    prevailing party to submit a draft order, the clerk shall make a notation to that effect
    and the judgment becomes final only when the signed judgment is filed. If no such
    signed written judgment is to be filed, the judge or clerk shall forthwith make a notation
    of judgment and enter the judgment of record promptly, and the judgment is entered at
    the time it is entered of record.” 
    Id.
    Rule 272 was intended “to eliminate confusion as to the finality of judgments [citation] and
    resolve questions of timeliness of appeals where there is an oral announcement of judgment
    from the bench.” Northern Illinois Gas Co. v. Martam Construction Co., 
    240 Ill. App. 3d 988
    ,
    991 (1993). In light of the language of Rule 272, “an oral pronouncement of judgment was not
    considered entered when rendered, but rather was considered entered when the oral judgment
    was entered of record.” Williams v. BNSF Ry. Co., 
    2015 IL 117444
    , ¶ 41. The term “entered
    of record” has been construed to mean when a judgment “ ‘is recorded in the law record
    book.’ ” Id. ¶ 42 (quoting Scott v. Dreis & Krump Manufacturing Co., 
    26 Ill. App. 3d 971
    , 984
    (1975)).
    ¶ 58       For example, in Williams, 
    2015 IL 117444
    , ¶ 12, following argument on the defendant’s
    posttrial motion, the circuit court orally stated that the motion was denied with the exception
    of one issue on which it reserved ruling. The court then stated: “ ‘I will issue an order on that
    probably within the next ten days or so and my clerk will let you know when that’s ready for
    pickup.’ ” 
    Id.
     Ultimately, the court did not enter a written order, and the oral pronouncement
    was not entered in the law record book. Id. ¶¶ 12, 45. Two months later, the court heard
    additional argument on the issue it reserved ruling on, denied the motion, and directed the
    parties to prepare an order. Id. ¶ 15. The court’s written order explicitly referred to denying the
    motion as it related to the remaining issue. Id. ¶ 16. The defendant filed a notice of appeal
    within 30 days of the court’s written order, but 72 days after the court’s oral ruling on the
    posttrial motion regarding the majority of the posttrial issues. Id. ¶ 18. On appeal, the appellate
    court dismissed the appeal for a lack of jurisdiction, finding that the defendant failed to file its
    notice of appeal within 30 days of the circuit court’s oral ruling. Id. ¶ 21.
    ¶ 59       The defendant appealed further to our supreme court, who initially observed that the
    appellate court had “perplexing[ly]” concluded that the circuit court’s oral ruling constituted
    “entry of record” given that a judgment is entered of record only when it has actually been
    entered into the law record book. Id. ¶¶ 37-38, 42-45. Given the settled law on this matter, our
    supreme court found that the circuit court’s “oral ruling *** did not enter that judgment of
    record” as that oral ruling “was not entered of record in the law record book.” Id. ¶ 45.
    Ultimately, the supreme court determined that the time for the defendant to file its notice of
    appeal commenced when the circuit court entered the written order on the remaining posttrial
    issue because, although the written order only referred to the remaining posttrial issue, the law
    - 14 -
    record book showed an entry related to denying the defendant’s entire posttrial motion. Id.
    ¶¶ 51-52. Thus, according to our supreme court, the defendant timely filed its notice of appeal
    and the appellate court incorrectly dismissed the appeal for a lack of jurisdiction. Id. ¶ 52.
    ¶ 60        Similar to Williams, in this case, although the circuit court may have made an oral ruling
    on FXG’s motion for summary judgment on August 9, 2018, a review of the law record book
    does not show that the ruling was entered of record that date nor does it show an entry of record
    on FXG’s motion for summary judgment on any dates later that week. The first entry in the
    law record book after August 9, 2018, was on August 14, 2018, when FXG filed motions
    in limine prior to trial. Thus, under Williams, absent an entry of record of the court’s judgment
    on FXG’s motion for summary judgment, there was no judgment entered on the motion
    concerning count II. The confusion lies in the fact that, while the court clearly made its
    intention known that it was granting summary judgment on count II, it was not clear that its
    pronouncement was to be taken as the judgment. “Before a pronouncement should be taken as
    the judgment, it must be clear that it was intended as such and not merely an announcement of
    the opinion of the court or an indication of what the judgment is going to be.” (Internal
    quotation marks omitted.) Stoermer v. Edgar, 
    104 Ill. 2d 287
    , 293-94 (1984). Here, the court
    expressly informed the parties that, despite its oral pronouncement, it would issue a formal
    written judgment encapsulating its oral pronouncements. “In the time between the
    announcement of judgment and the entry of the formal order contemplated, the judgment
    cannot be ‘attacked by motion, appealed from, or enforced.’ ” Ferguson v. Riverside Medical
    Center, 
    111 Ill. 2d 436
    , 441 (1985) (quoting Archer Daniels Midland Co. v. Barth, 
    103 Ill. 2d 536
    , 538-39 (1984)).
    ¶ 61        Illustrative is Stoermer, 
    104 Ill. 2d at 289
    , where a plaintiff sued the secretary of state to
    have his full driving privileges restored. In a hearing in the circuit court, the court “announced
    [its] decision *** to restore [the plaintiff’s] full driving privileges” and directed the plaintiff’s
    attorney to prepare a written order. 
    Id.
     In an order entered following the hearing, the court
    stated that the secretary of state “ ‘is hereby ordered to issue to the plaintiff full driving
    privileges upon meeting usual requirements ***. FORMAL ORDER TO FOLLOW.’ ” 
    Id. at 289-90
    . Afterward, the secretary of state filed a notice of appeal and the following day, the
    court entered the “formal typewritten order” contemplated following the hearing. 
    Id. at 290
    .
    On appeal, the appellate court dismissed the secretary of state’s appeal finding its notice of
    appeal premature. 
    Id. at 291
    . Our supreme court agreed and relied on Rule 272, finding that,
    because the secretary of state filed its notice of appeal before the “final, formal typewritten
    order or judgment was entered,” the notice was premature and the appellate court lacked
    jurisdiction over the appeal. 
    Id. at 291-94
    .
    ¶ 62        In this case, the circuit court explicitly made its intention known that it was going to
    “reduce” the oral pronouncements “to writing.” Just as in Stoermer, where the court
    contemplated a formal written order to follow the announcement of judgment, the
    announcement could not be attacked by motion or appealed from. See also Ferguson, 111 Ill.
    2d at 441 (stating that, between the announcement of a judgment and the entry of the formal
    contemplated order, that judgment cannot be attacked by motion or appealed from). And under
    Rule 272, because the court never entered an oral pronouncement of August 9, 2018, of record,
    the oral pronouncement granting summary judgment on count II did not constitute the
    judgment on that count. Rather, the entry of the formal written order on December 5, 2018,
    was when the judgment on count II was entered for purposes of appeal. Although on this date
    - 15 -
    the court entered judgment on count II nunc pro tunc as of August 9, 2018, such an order
    cannot be used where no judgment was actually entered of record. See Grissom v. Buckley-
    Loda Community Unit School District No. 8, 
    11 Ill. App. 3d 55
    , 58-59 (1973) (finding a
    nunc pro tunc order inappropriate because the circuit court cannot “under the guise of
    correcting its record, put upon it an order or judgment which never in fact had been made or
    entered”). Moreover, “[a]lthough a nunc pro tunc order relates back to the time of the order it
    corrects, it does not relate back to the extent that it would be impossible to file a notice of
    appeal within the time required by supreme court rules.” Ally Financial Inc. v. Pira, 
    2017 IL App (2d) 170213
    , ¶ 30.
    ¶ 63       Given that plaintiffs filed their notice of appeal on January 4, 2019, within 30 days of
    December 5, 2018, the date the final judgment was entered in this case, plaintiffs’ appeal was
    timely under Rule 303(a)(1) and conferred jurisdiction onto this court. We now turn to
    plaintiffs’ contentions on appeal.
    ¶ 64                       B. Sua Sponte Striking of Plaintiffs’ Initial Complaint
    ¶ 65       Plaintiffs first contend that the circuit court erred in sua sponte striking their initial
    complaint in its entirety where their pleading was sufficient in form and substance, and stated
    cognizable causes of action for breach of contract (count I), a violation of the Deceptive
    Practices Act (count V) and a violation of the Opportunity Sales Law (count VI). FXG,
    however, argues that the court’s striking of plaintiffs’ initial complaint with leave to amend is
    not reviewable because it was not a procedural step in the progression leading to the entry of
    the final judgment where plaintiffs chose to amend their complaint. Despite plaintiffs
    amending their initial complaint multiple times, they referred to the stricken counts in all
    subsequent complaints by including a paragraph regarding those causes of action. See Gaylor
    v. Campion, Curran, Rausch, Gummerson & Dunlop, P.C., 
    2012 IL App (2d) 110718
    , ¶ 36
    (finding that a plaintiff can preserve for review dismissed counts by filing “an amended
    pleading that *** refers to the dismissed counts” and a paragraph or footnote is sufficient). The
    stricken causes of action are thus reviewable on appeal.
    ¶ 66        Under section 2-603(a) of the Code (735 ILCS 5/2-603(a) (West 2014)), “[a]ll pleadings
    shall contain a plain and concise statement of the pleader’s cause of action.” The purpose of
    this requirement “is to give notice to the court and to the parties of the claims being presented.”
    Smith v. Heissinger, 
    319 Ill. App. 3d 150
    , 154 (2001). Moreover, a complaint should contain
    well-pled facts and not simply mere conclusions of either fact or law. Barham v. Knickrehm,
    
    277 Ill. App. 3d 1034
    , 1037 (1996). Under section 2-612(a) of the Code (735 ILCS 5/2-612(a)
    (West 2014)), “[i]f any pleading is insufficient in substance or form the court may order a fuller
    or more particular statement” or “[i]f the pleadings do not sufficiently define the issues the
    court may order other pleadings prepared.” Based on this section of the Code, “[t]here is little
    question that a trial court has the authority, on its own motion, to strike a complaint that is
    insufficient in substance or fails to sufficiently define the issues and order that other pleadings
    be prepared.” Mitchell v. Norman James Construction Co., 
    291 Ill. App. 3d 927
    , 937-38
    (1997). We review the court’s sua sponte striking of a pleading de novo. Wells v. Endicott,
    
    2013 IL App (5th) 110570
    , ¶ 65.
    ¶ 67        In this case, the circuit court essentially found plaintiffs’ initial complaint lacking in
    sufficient form to be fully comprehensible by not only it but also the various defendants.
    Although plaintiffs focus on only counts I, V, and VI of their initial complaint, we agree with
    - 16 -
    the court’s decision to sua sponte strike the entire complaint. Plaintiffs’ complaint was
    incredibly lengthy and consisted of 254 paragraphs containing nine counts directed against
    several defendants. The complaint lacked a coherent organization, especially when plaintiffs
    provided their statement of facts, which oftentimes failed to contain relevant dates and
    therefore presented challenges in following along chronologically. In addition, many of the
    paragraphs in the complaint were overly lengthy, repetitious, and frequently intermingled facts
    and legal argument.
    ¶ 68       For example, plaintiffs very first paragraph under their “Statement of Facts” stated that:
    “Plaintiffs’ claims against the defendants arise from a fraudulent scheme devised and
    orchestrated by FedEx, in connection with the restructuring of its Ground and [home
    delivery] divisions, to defraud Rocha and other FedEx contractors of contractual rights,
    vehicles, choses in action, and other business property by means of (1) false and
    illusory promises of money and an ‘Independent Service Provider’ (‘ISP’) contract with
    FedEx Ground said to be worth over $1 million and (2) the threat of financial ruin and
    other economic harm to those choosing not to cooperate and otherwise submit to its
    plan for restructuring.”
    These are obviously not facts but rather legal conclusions. Having reviewed plaintiffs’ initial
    complaint multiple times, we, like the circuit court, had a difficult time in understanding the
    exact nature and scope of the allegation therein. Simply put, plaintiffs’ complaint was verbose
    and at times incomprehensible. See Zagar v. Gomberg, 
    66 Ill. App. 3d 611
    , 612-13 (1978)
    (finding the circuit court properly dismissed a plaintiff’s second amended complaint where it
    was “somewhat incomprehensible” and “consist[ed] of conclusions of both law and fact rather
    than material allegations of fact supporting her cause of action”).
    ¶ 69       Notably, the circuit court was not even the first legal body to have difficulty understanding
    plaintiffs’ allegations. As mentioned, plaintiffs originally brought a lawsuit against many of
    the defendants in the instant litigation in federal court. See Rocha, 
    15 F. Supp. 3d 796
    . On
    motions to dismiss filed by several of the defendants, the federal court initially remarked that
    plaintiffs’ complaint was “ ‘an egregious violation of [Federal Rule of Civil Procedure] 8(a).’ ”
    Id. at 805-806 (quoting Hartz, 
    919 F.2d at 471
    ). In part, Rule 8(a)(2) demands that a pleading
    contain “a short and plain statement of the claim showing that the pleader is entitled to relief.”
    Fed. R. Civ. P. 8(a)(2). In finding that plaintiffs’ complaint violated the rule, the federal court
    observed:
    “The sheer volume and repetitiveness of Plaintiffs’ complaint raises Rule 8 concerns,
    as does the fact that many of Plaintiffs’ ‘facts’ are actually legal conclusions. This Court
    has better things to do than ‘to fish a gold coin from a bucket of mud,’ and the Court
    would be justified dismissing this complaint based solely upon its violation of Rule
    8(a).” Rocha, 15 F. Supp. 3d at 806 (quoting United States ex rel. Garst v. Lockheed-
    Martin Corp., 
    328 F.3d 374
    , 378 (7th Cir. 2003)).
    ¶ 70       Although the federal court ultimately did not dismiss plaintiffs’ complaint based on Rule
    8(a) and did so based on their failure to state claims upon which relief may be granted and on
    other grounds (see id. at 806-13), the court’s comments are illustrative of the issues the circuit
    court faced when reviewing plaintiffs’ initial complaint in this case. Moreover, although
    plaintiffs argue at length that their initial complaint sufficiently stated causes of action for
    breach of contract, a violation of the Deceptive Practices Act, and a violation of the
    Opportunity Sales Law, this argument misunderstands the court’s primary reason for
    - 17 -
    sua sponte striking the complaint. The court found the complaint disorganized and incoherent
    in several places, meaning it could not sufficiently understand what plaintiffs were alleging to
    even determine whether their complaint sufficiently stated causes of action for breach of
    contract, a violation of the Deceptive Practices Act, or a violation of the Opportunity Sales
    Law. Given the various problems of plaintiffs’ initial complaint, the circuit court was justified
    in sua sponte striking it. Notably, the court granted plaintiffs’ leave to file an amended
    complaint and, in doing so, its objective was to have the issues of the case properly defined for
    both it and the defendants. See Rubino v. Circuit City Stores, Inc., 
    324 Ill. App. 3d 931
    , 940-
    41 (2001) (finding a plaintiff’s complaint violated section 2-603 of the Code because it was
    “impossible for the defendants to understand plaintiff’s allegations and adequately respond”).
    The circuit court did not err by sua sponte striking plaintiffs’ initial complaint.
    ¶ 71                                  C. Motion for Substitution of Judge
    ¶ 72        Plaintiffs next contend that the circuit court erred in denying their motion for a substitution
    of judge where they were entitled to a substitution as a right because they moved for the
    substitution before a substantial ruling had been made in the case.
    ¶ 73        Under section 2-1001(a)(2)(ii) of the Code (735 ILCS 5/2-1001(a)(2)(ii) (West 2014)), a
    litigant is entitled to one substitution of judge as of right when he or she “timely exercises” the
    right and the motion is made before the circuit court has “ruled on any substantial issue in the
    case.” When a motion for a substitution of judge as of right is properly made, the “right is
    absolute, and the circuit court has no discretion to deny the motion.” Bowman v. Ottney, 
    2015 IL 119000
    , ¶ 17. The statute requires the motion be made timely to prevent parties from
    shopping judges “by seeking a substitution after they have formed an opinion that the judge
    may be unfavorably disposed toward the merits of their case.” Petalino v. Williams, 
    2016 IL App (1st) 151861
    , ¶ 18. The court will have ruled on a substantial issue in the case if the ruling
    directly relates to the merits of the case. 
    Id.
     Examples of rulings on substantial issues include
    where the court has made pretrial rulings of law, ruled on a motion to dismiss (Colagrossi v.
    Royal Bank of Scotland, 
    2016 IL App (1st) 142216
    , ¶ 30), or ruled on a motion for a
    preliminary injunction (Chavis v. Woodworker’s Shop, Inc., 
    2018 IL App (3d) 170729
    , ¶ 13).
    Examples of rulings on nonsubstantive issues include granting continuances on motions or
    holding a party in criminal contempt of court based on an inappropriate remark made in open
    court. Id. ¶¶ 13-14.
    ¶ 74        Yet, even if the circuit court has not ruled on any substantial issue in the case, the court
    may deny a motion for a substitution of judge if the moving party “had an opportunity to ‘test
    the waters’ and form an opinion as to the judge’s reaction to her claim.” In re Estate of Gay,
    
    353 Ill. App. 3d 341
    , 343 (2004). Thus, a party’s motion may still be deemed untimely if the
    motion was made after pretrial conferences where substantive issues had been discussed yet
    not decided. 
    Id.
     Although the statute permitting a substitution of judge must be construed “as
    favoring substitution,” the statute “does not require a construction that permits a party to
    engage in ‘judge shopping.’ ” Bowman, 
    2015 IL 119000
    , ¶ 18. As such, while not expressly
    permitted by statute, the court may consider “the circumstances surrounding a motion for
    substitution of judge.” 
    Id.
    ¶ 75        It is important to note, however, that in Bowman, our supreme court observed that the “test
    the waters” doctrine “has been discredited and rejected” by some Illinois courts. 
    Id.
     ¶ 5 (citing
    Schnepf v. Schnepf, 
    2013 IL App (4th) 121142
    ). Though our supreme court made this
    - 18 -
    observation, it did not need to resolve the case based on the doctrine and did not address
    whether the doctrine was still valid. See id. ¶ 27. We further note that there is a split among
    the districts of the appellate court regarding the continued validity of the doctrine. Compare
    Schnepf, 
    2013 IL App (4th) 121142
    , ¶ 27 (finding that, where the movant has satisfied the
    statutory prerequisites for a substitution of judge, the motion must be granted), with Partipilo
    v. Partipilo, 
    331 Ill. App. 3d 394
    , 398 (2002) (“Even when the court has not ruled on a
    substantial issue, a motion for substitution of judge should be denied if the moving party had
    an opportunity to test the waters and form an opinion as to the court’s reaction to his or her
    claim.”); see Colagrossi, 
    2016 IL App (1st) 142216
    , ¶ 36 (noting the split of authority). Where
    there is a split of authority, the circuit court is bound to follow the decisions of the appellate
    court district in which it sits. Colagrossi, 
    2016 IL App (1st) 142216
    , ¶ 36. Therefore, in the
    circuit court of Cook County, the denial of a motion for a substitution of judge based on the
    “test the waters” doctrine continues to be a valid justification. We review the circuit court’s
    denial of a motion for a substitution of judge de novo. Id. ¶ 29.
    ¶ 76       In this case, the circuit court primarily denied plaintiffs’ motion for a substitution of judge
    because it had made a substantive ruling by sua sponte striking their initial complaint. As stated
    by the court, the striking of their complaint was “as if” it “had considered and granted” the
    defendants’ motions to dismiss. The court’s striking of plaintiffs’ initial complaint was a
    substantive ruling. See Swanson v. Randall, 
    30 Ill. 2d 194
    , 198 (1964) (finding that, in the
    context of a petition for a change of venue, “[t]he denial of [the defendant’s] motion to strike
    was such a substantive ruling”); In re Marriage of Abma, 
    308 Ill. App. 3d 605
    , 610 (1999)
    (“[A] ruling on a motion to strike and dismiss the opposing party’s complaint has been deemed
    a substantial issue.”); Hartnett v. Stack, 
    241 Ill. App. 3d 157
    , 168 (1993) (finding the circuit
    court’s partial grant of a defendant’s motion to strike the plaintiff’s complaint a substantive
    ruling). Although the court struck plaintiffs’ complaint sua sponte, what preceded the court’s
    decision was a substantive review of the pleading in order to understand the issues of the case.
    Although the court was unable to precisely understand the nature of the claims due to the
    complaint’s verbosity and disorganization, it nevertheless attempted to understand them.
    Consequently, the circuit court properly denied plaintiffs’ motion for a substitution of judge.
    ¶ 77       However, even if the circuit court’s sua sponte striking of plaintiffs’ initial complaint was
    not a substantive ruling, the court alternatively found that plaintiffs’ motion was an attempt at
    “testing the waters” and thus judge shopping. Based upon the circumstances of the case,
    including that plaintiffs’ motion was filed 7 months after the court had sua sponte struck their
    complaint and 13 months after their initial complaint was filed, the court had reasonable
    concerns that plaintiffs were judge shopping. See In re Estate of Gay, 353 Ill. App. 3d at 343
    (finding that, even if the circuit court has not made a substantive ruling, it may deny a motion
    for a substitution of judge if the moving party “had an opportunity to ‘test the waters’ and form
    an opinion as to the judge’s reaction to her claim”). Consequently, on this alternative basis, the
    circuit court could have properly denied plaintiffs’ motion for a substitution of judge.
    ¶ 78                           D. The DSM Defendants’ Motion to Dismiss
    ¶ 79       Plaintiffs next contend that the circuit court erred in dismissing their cause of action against
    the DSM defendants—count VIII of their third partially amended complaint—with prejudice
    where the cause of action was not barred by the statute of limitations. As previously discussed,
    count VIII of plaintiffs’ third partially amended complaint was labeled as a claim for
    - 19 -
    conversion against the DSM defendants for their failure to return legal files, business
    documents related to Arize 11’s asset sale, and compensation from the asset sale. 3
    ¶ 80       A motion to dismiss under section 2-619 of the Code (735 ILCS 5/2-619 (West 2014))
    admits the legal sufficiency of the complaint but asserts that certain defects, defenses, or other
    affirmative matters that appear outside the pleadings act to defeat the claims. Sandholm v.
    Kuecker, 
    2012 IL 111443
    , ¶ 55. One such matter is where “the action was not commenced
    within the time limited by law.” 735 ILCS 5/2-619(a)(5) (West 2014). In analyzing a section
    2-619 motion, the circuit court is required to accept all well-pled facts in the complaint as true,
    as well as any reasonable inferences from those facts. Sandholm, 
    2012 IL 111443
    , ¶ 55. All
    pleadings and supporting documents must be construed in the light most favorable to the
    nonmoving party. 
    Id.
     The critical inquiry is “whether the existence of a genuine issue of
    material fact should have precluded the dismissal or, absent such an issue of fact, whether
    dismissal is proper as a matter of law.” Kedzie & 103rd Currency Exchange, Inc. v. Hodge,
    
    156 Ill. 2d 112
    , 116-17 (1993). We review a motion to dismiss de novo. Smith v. Waukegan
    Park District, 
    231 Ill. 2d 111
    , 115 (2008).
    ¶ 81       Under section 13-214.3(b) of the Code (735 ILCS 5/13-214.3(b) (West 2014)),
    “[a]n action for damages based on tort, contract, or otherwise (i) against an attorney
    arising out of an act or omission in the performance of professional services *** must
    be commenced within 2 years from the time the person bringing the action knew or
    reasonably should have known of the injury for which damages are sought.”
    The reach of section 13-214.3(b) is great, as “the plain language of the statute directs that the
    two-year limitation applies to all claims against an attorney arising out of acts or omissions in
    the performance of professional services, and not just legal malpractice claims or claims
    brought against an attorney by a client.” 800 South Wells Commercial, LLC v. Horwood
    Marcus & Berk Chartered, 
    2013 IL App (1st) 123660
    , ¶ 13; see also Evanston Insurance Co.
    v. Riseborough, 
    2014 IL 114271
    , ¶ 23 (observing that the broad language of the statute
    “encompasses a number of potential causes of action in addition to legal malpractice”);
    Janousek v. Katten Muchin Rosenman LLP, 
    2015 IL App (1st) 142989
    , ¶ 12 (remarking that
    the statute “applies to any claim concerning an attorney’s professional services and not just
    cases where the attorney rendered services to the plaintiff”).
    ¶ 82       In this case, plaintiffs’ claims against the DSM defendants clearly arise out of acts or
    omissions by them in their performance of legal professional services. As noted by the DSM
    defendants, plaintiffs’ third partially amended complaint was replete with allegations related
    to the DSM defendants’ performance of legal services. For example, in one paragraph
    concerning the alleged conversion of documents, plaintiffs’ alleged that “Deer thereafter,
    without Rocha’s consent, transferred some or all of Plaintiffs’ original files and documents to
    Rojas, including those prepared by DSM in the course of legal services provided and original
    documents delivered to DSM by Rocha.” In another paragraph related to the withholding of
    documents, plaintiffs’ alleged that “[a]fter being informed of a sale or partial sale of Arize 11’s
    assets in March 2011, Plaintiffs made repeated demands of DSM for the sale agreement and
    other documents prepared on their behalf in connection with that sale and neither Deer nor
    Stone complied.” Similarly, in a paragraph related to the DSM defendants’ failure to provide
    3
    Count VIII also contained a cause of action for conversion against Rojas, which was dismissed by
    the circuit court with prejudice. Plaintiffs do not challenge that ruling.
    - 20 -
    Rocha money from the sale of Arize 11’s assets, plaintiffs alleged that they “had an unqualified
    right to discharge the DSM Defendants and, upon discharge, Deer, Stone and DSM could retain
    only what was reasonable in light of the services they had actually performed for Plaintiffs
    prior to being discharged.” Additionally, in plaintiffs’ brief, they described their cause of action
    for conversion against the DSM defendants as “aris[ing] solely from the DSM Defendants’
    assumption of unauthorized control and dominion over undisbursed amounts deposited in
    DSM’s client trust account for Plaintiffs and Plaintiffs’ legal files and other documents never
    returned on account of DSM’s unsubstantiated claim for fees.” (Emphasis added.) By
    plaintiffs’ own words, the allegations against the DSM defendants concerned their acts and
    omissions in the course of professional legal services.
    ¶ 83       Although plaintiffs argue that their cause of action does not arise out of the performance
    of legal services because the DSM defendants failed to perform requested legal services,
    including failing to file a lawsuit against FedEx, these alleged inactions by the DSM defendants
    were undoubtedly omissions by them in their performance of professional legal services. See
    McIntosh v. Cueto, 
    323 Ill. App. 3d 384
    , 385, 391-92 (2001) (finding a lawsuit against
    attorneys for failing to timely file a medical malpractice action governed by two-year statute
    of limitations in section 13-214.3 of the Code). Plaintiffs also claim that the DSM defendants
    never actually represented them in the sale of Arize 11’s assets and rely on an affidavit from
    Rocha that they attached to their response to the DSM defendants’ motion to dismiss. In that
    affidavit, Rocha averred that the asset sale was fraudulently perpetrated without his knowledge
    and he only learned of the sale’s completion after the fact. However, that averment is directly
    contradicted by the termination letter he sent to the DSM defendants, wherein he asserted that
    he had paid them “$2500 to protect my and Arize 11, Inc[.]’s interests in the asset sale.” What
    is clear is that all of plaintiffs’ allegations and claims against the DSM defendants stem from
    their initial representation of them. See 800 South Wells Commercial, 
    2013 IL App (1st) 123660
    , ¶ 13 (finding the plain language section 13-214.3(b) “directs that the two-year
    limitation applies to all claims against an attorney arising out of acts or omissions in the
    performance of professional services” (emphasis added)). Consequently, the circuit court
    correctly concluded that the two-year statute of limitations found in section 13-214.3(b) of the
    Code applied to plaintiffs’ cause of action against the DSM defendants.
    ¶ 84       Having determined the statute of limitations in section 13-214.3(b) applied, we now must
    determine whether plaintiffs brought their cause of action against the DSM defendants “within
    2 years from the time the person bringing the action knew or reasonably should have known
    of the injury for which damages are sought.” 735 ILCS 5/13-214.3(b) (West 2014). Section
    13-214.3(b) incorporates the discovery rule (Doyle v. Hood, 
    2018 IL App (2d) 171041
    , ¶ 20),
    which serves to toll the statute of limitations period “until the injured party knows or
    reasonably should know of the injury and knows or reasonably should know that the injury
    was wrongfully caused.” Khan v. Deutsche Bank AG, 
    2012 IL 112219
    , ¶ 20. “A person knows
    or reasonably should know an injury is ‘wrongfully caused’ when he or she possesses sufficient
    information concerning an injury and its cause to put a reasonable person on inquiry to
    determine whether actionable conduct had occurred.” Janousek, 
    2015 IL App (1st) 142989
    ,
    ¶ 13 (citing Hoffman v. Orthopedic Systems, Inc., 
    327 Ill. App. 3d 1004
    , 1011 (2002)).
    ¶ 85       Given the similarity of the allegations in the termination letter sent by Rocha to Deer in
    May 2012 to the allegations raised by plaintiffs against the DSM defendants in count VIII of
    the third partially amended complaint, plaintiffs possessed sufficient information concerning
    - 21 -
    an injury and its cause to put a reasonable person on inquiry to determine whether actionable
    conduct occurred. It is certainly arguable that the allegations and claims contained in count
    VIII showed that plaintiffs did not learn the full extent of the alleged harm caused by the DSM
    defendants until some point after Rocha sent the termination letter. But, under the discovery
    rule, “the limitations period commences when the plaintiff is injured, rather than when the
    plaintiff realizes the consequences of the injury or the full extent of her injuries.” Golla v.
    General Motors Corp., 
    167 Ill. 2d 353
    , 364 (1995). As the circuit court correctly found, the
    statute of limitations period against the DSM defendants commenced at the latest in May 2012,
    when Rocha sent the termination letter.
    ¶ 86       Although plaintiffs argue that there is an argument to be made that the statute of limitations
    should have tolled in this case due to their need for discovery as it related to the relationship
    between the DSM defendants and Velez, they fail to cite any case law supporting this assertion.
    As such, the argument is forfeited. See Gakuba v. Kurtz, 
    2015 IL App (2d) 140252
    , ¶ 19
    (observing that the failure to cite relevant legal authority results in forfeiture of the argument).
    Furthermore, plaintiffs argue that the DSM defendants fraudulently concealed the elements of
    plaintiffs’ cause of action, which also would toll the commencement of the statute of
    limitations. See 735 ILCS 5/13-215 (West 2014) (“If a person liable to an action fraudulently
    conceals the cause of such action from the knowledge of the person entitled thereto, the action
    may be commenced at any time within 5 years after the person entitled to bring the same
    discovers that he or she has such cause of action, and not afterwards.”). In particular, plaintiffs
    posit that the DSM defendants “misled” them by fabricating a claim for fees and thus keeping
    the $27,000 from the sale of Arize 11’s assets. But “[a] plaintiff seeking to avail itself of this
    provision to toll the statute of limitations must show that the defendant engaged in affirmative
    acts or representations designed to prevent discovery of the cause of action or to induce the
    plaintiff into delaying the filing of its claim.” J.S. Reimer, Inc. v. Village of Orland Hills, 
    2013 IL App (1st) 120106
    , ¶ 51. That did not occur here, where again the termination letter sent by
    Rocha to Deer clearly showed that, all along, Rocha believed the DSM defendants were
    withholding money from him that they did not rightfully earn. Because plaintiffs cause of
    action against the DSM defendants commenced at the latest in May 2012 and they waited until
    January 2015 to file their initial complaint, they did not bring forth their cause of action against
    the DSM defendants within two years, as required by the statute of limitations. Consequently,
    the circuit court correctly found count VIII time-barred and properly granted the DSM
    defendants’ motion to dismiss.
    ¶ 87                        E. FXG’s Motion for Partial Summary Judgment
    ¶ 88      Plaintiffs next contend that the circuit court erred in several manners with respect to ruling
    on FXG’s motion for partial summary judgment, which FXG made toward counts II, III, IV
    and part of count X.
    ¶ 89                                  1. Count II—Breach of Contract
    ¶ 90      Plaintiffs first argue that the circuit court erred in granting summary judgment to FXG on
    count II of their fourth amended complaint by ruling as a matter of law that the ISP transition
    guide contained no offer Rocha could accept. Plaintiffs acknowledge that the transition guide
    expressly noted that the award of an ISP agreement was not guaranteed, but they posit that the
    - 22 -
    opportunity to negotiate for an agreement was guaranteed if Rocha fulfilled the conditions set
    forth in the transition guide.
    ¶ 91       The transition guide was, as its name implied, a guide describing FedEx’s transition from
    the independent contractor model to the ISP model and discussing the options current FedEx
    contractors had as the transition occurred. In a section of the guide titled “Contractor Options,”
    FedEx stated that “[c]ontractors affected by this transition have several options to choose
    from,” including to “pursue an ISP Agreement,” “seek employment with an ISP,” or “exit the
    network” entirely. The guide, however, focused on how contractors could pursue an ISP
    agreement, which involved “several steps” to be eligible to negotiate an ISP agreement.
    According to the guide, the first major deadline was November 19, 2010, by which time an
    ISP candidate must have incorporated, established an entity profile on a FedEx website and
    obtained three service areas. However, the guide noted in a “Q&A” portion that the acquisition
    of three service areas did not “automatically guarantee that ISP Candidates will be able to
    successfully negotiate and enter into an ISP Agreement.” If this initial deadline was met, an
    ISP candidate would be able to “begin the [request for information] Process,” which helped
    FedEx “assess whether an ISP Candidate ha[d] the ability to fulfill the obligations of an ISP
    Agreement.”
    ¶ 92       According to the transition guide, ISP candidates would be required to submit a response
    to FedEx’s request for information through its online platform. This response would include
    information about an ISP candidate’s business experience, financial viability, customer service
    approach, driver recruitment and retention approach, and various other matters relevant to
    being an ISP. The guide informed ISP candidates that, “[o]nce the [request for information]
    Response is submitted, a Senior Manager will evaluate the response and make one of the
    following decisions,” which were (1) allowing the ISP candidate to “advance to negotiations,”
    (2) requesting “clarification” or asking further “questions” about the ISP candidate’s ability to
    fulfill the obligations of an ISP agreement, or (3) determining that the ISP candidate “does not
    advance to negotiations.” The final possibility would occur if the “Senior Manager determines
    the ISP Candidate does not have the ability to fulfill the obligations” of an ISP agreement.
    ¶ 93       The guide continued and stated that, “[a]fter advancing through the [request for
    information] Process and onto the Negotiations Process,” additional requirements would have
    to be met before FedEx and an ISP candidate reached an ISP agreement. The next step,
    according to the guide, was “the preparation and submission of a Proposal” to FedEx. The
    guide remarked that the proposal was “an initial offer on the key financial, non-financial, and
    elective components of an ISP Agreement.” And once a proposal had been submitted to FedEx,
    a negotiator would be assigned to the proposal and negotiations would commence. However,
    the guide cautioned that, even if a candidate advanced to negotiations, there was no guarantee
    of successful negotiations. The guide further stated that, “[i]nitially, competitive bidding
    between ISP Candidates is not expected to take place” as “the ISP Candidate currently serving
    a particular geographic area will be given the first opportunity to negotiate a multi-year ISP
    Agreement.” The guide added that FedEx
    “may seek multiple bids for the same [contracted service areas] only in the event the
    ISP Candidate’s and [FedEx’s] negotiations reach impasse, or in the event the ISP
    Candidate does not meet certain transition deadlines that have been put in place in order
    to ensure the transition can be completed in a sufficient time to protect against service
    disruptions.”
    - 23 -
    ¶ 94       Disposing of litigation on a motion for “[s]ummary judgment is a drastic” measure, and
    such a motion “should be granted only when the movant’s right to judgment is clear and free
    from doubt.” Bremer v. City of Rockford, 
    2016 IL 119889
    , ¶ 45. Specifically, the circuit court
    should only grant summary judgment where the pleadings, depositions, admissions, and
    affidavits on file, when viewed in the light most favorable to the nonmoving party, demonstrate
    that there is no genuine issue of any material fact, and the moving party is entitled to judgment
    as a matter of law. Gurba v. Community High School District No. 155, 
    2015 IL 118332
    , ¶ 10.
    A genuine issue of material fact exists where the material facts are disputed or reasonable
    people could draw different inferences from the undisputed facts. Mashal v. City of Chicago,
    
    2012 IL 112341
    , ¶ 49. We review the court’s ruling on a motion for summary judgment
    de novo. Gurba, 
    2015 IL 118332
    , ¶ 10.
    ¶ 95       In order to establish a breach of contract, the plaintiff must prove (1) a valid and
    enforceable contract exists, (2) he substantially performed, (3) the defendant committed a
    breach, and (4) resulting damages. Bankers Life & Casualty Co. v. American Senior Benefits
    LLC, 
    2017 IL App (1st) 160687
    , ¶ 15. Because the court’s ruling involved the first element,
    we will focus on it. Under Illinois law, a company’s written statements—oftentimes employee
    handbooks but occasionally policy statements—can create an enforceable contract if (1) the
    language of the statement contains “a promise clear enough that a [person] would reasonably
    believe that an offer has been made,” (2) the statement was disseminated to the person in a way
    that he was aware of its contents and reasonably believed the statement to be an offer, and
    (3) the person accepts the offer by continuing or beginning work after learning of the statement.
    Duldulao v. Saint Mary of Nazareth Hospital Center, 
    115 Ill. 2d 482
    , 490 (1987). If all three
    requirements are met, the person’s work “constitutes consideration for the promises contained
    in the statement, and under traditional principles a valid contract is formed.” 
    Id.
    ¶ 96       Given the language of the transition guide, plaintiffs rightfully concede that the guide in
    no way promised or offered a guarantee for successful negotiations for an ISP agreement.
    However, plaintiffs posit that the guide did promise or offer a guarantee for exclusive
    negotiations for an ISP agreement. Initially, it is dubious that the transition guide contained a
    promise clear enough that a person reasonably would believe that an offer for an exclusive
    negotiation window was made. The guide explicitly stated that, upon an ISP candidate
    submitting a response to FedEx’s request for information, a senior manager may allow that
    candidate to advance to negotiations, may request additional information, or may preclude the
    candidate from advancing to negotiations. The latter being the case if the manager determines
    that the “ISP Candidate does not have the ability to fulfill the obligations” of an ISP agreement.
    Given this unfettered discretion afforded to the senior manager, in particular his or her ability
    to preclude an ISP candidate from advancing to negotiations entirely, we do not believe it was
    reasonably clear that an offer had been made for exclusive negotiations. And if no offer was
    ever made, no valid and enforceable contract could be created based upon the transition guide.
    See 
    id.
    ¶ 97       However, assuming arguendo that the transition guide contained an offer for an exclusive
    right to negotiate an ISP agreement for a certain geographical area if Rocha satisfied certain
    requirements, he failed to satisfy the condition precedents to obtain the exclusive right of
    negotiations. “A ‘condition precedent is one that must be met before a contract becomes
    effective ***.’ ” Catholic Charities of the Archdiocese of Chicago v. Thorpe, 
    318 Ill. App. 3d 304
    , 307 (2000) (quoting McAnelly v. Graves, 
    126 Ill. App. 3d 528
    , 532 (1984)). In support of
    - 24 -
    FXG’s motion for summary judgment, it attached an affidavit of Watts, the senior manager for
    FXG’s Chicago terminal. In the affidavit, Watts averred that, in his role, he had the
    responsibility to ensure that ISP candidates complied with the various requirements to become
    eligible to negotiate an ISP agreement. While Watts noted that Rocha had obtained three
    service routes, Watts asserted that Rocha never submitted a response to FedEx’s request for
    information. Nothing in the record contradicts Watts’s assertion. “[F]acts contained in an
    affidavit in support of a motion for summary judgment which are not contradicted by
    counteraffidavit are admitted and must be taken as true for purposes of the motion.” Purtill v.
    Hess, 
    111 Ill. 2d 229
    , 241 (1986). Because we must accept Watts’s assertion as true, Rocha
    failed to submit a response to FedEx’s request for information, which clearly was a condition
    precedent to any alleged agreement for an exclusive negotiation window. As such, no contract
    was formed between Rocha and FedEx (see Catholic Charities, 318 Ill. App. 3d at 307), and
    there can be no breach of contract. See Bankers Life, 
    2017 IL App (1st) 160687
    , ¶ 15. Although
    the circuit court did not rely on this reason for granting FXG summary judgment on count II,
    we may affirm the court on any basis supported by the record. See Mutual Management
    Services, Inc. v. Swalve, 
    2011 IL App (2d) 100778
    , ¶ 11.
    ¶ 98        Furthermore, to the extent plaintiffs argue that FXG breached its duty of good faith and
    fair dealing, we note that an independent tort for such conduct does not exist except in narrow
    circumstances involving insurance obligations. See 7-Eleven, Inc. v. Dar, 
    325 Ill. App. 3d 399
    ,
    409 (2001). Rather, the duty of good faith and fair dealing is an implied duty in every contract
    (JPMorgan Chase Bank, N.A. v. East-West Logistics, L.L.C., 
    2014 IL App (1st) 121111
    , ¶ 48),
    and if there is no contract, there can be no breach of this implied duty. See Magna Bank of
    Madison County v. Jameson, 
    237 Ill. App. 3d 614
    , 618 (1992) (remarking that the “implied
    covenant of good faith and fair dealing” “does not exist until a contractual relationship exists”).
    Consequently, the circuit court properly granted FXG summary judgment on count II.
    ¶ 99                                 2. Count III—Fraudulent Inducement
    ¶ 100        Plaintiffs next argue that the circuit court erred in granting summary judgment to FXG on
    count III of their fourth amended complaint by ruling as a matter of law that their fraudulent
    inducement cause of action failed. In count III, as previously discussed, plaintiffs alleged that
    they were fraudulently induced by FXG to execute a release of claims in exchange for the
    opportunity to negotiate for an ISP agreement when FXG never intended to negotiate with
    them.
    ¶ 101        However, contrary to plaintiffs’ argument, the circuit court never granted summary
    judgment to FXG on count III. During the hearing on FXG’s motion, the court stated “as to
    Count 3, fraudulent inducement of plaintiffs’ release of claims, I’m going to have to deny the
    motion.” Consistent with this oral pronouncement, the court held a multiday trial on this count
    as well as others, and provided the jury special interrogatories dedicated specifically to count
    III. Under the heading “Count 3 Alleged Fraudulent Inducement,” the special interrogatories
    asked the jury a series of questions, beginning with the threshold question of: “Did Plaintiff,
    Carlos Rocha, prove [FXG] knowingly made false statements to him to induce him to execute
    the Limited Release and/or assume the costs and liability with the disputed routes?” The jury
    answered “No,” which obviated the need for it to answer any more of the interrogatories.
    Consequently, the circuit court did not grant summary judgment to FXG on count III, and
    plaintiffs’ argument is without merit.
    - 25 -
    ¶ 102                                3. Count IV—Promissory Estoppel
    ¶ 103       Plaintiffs next argue that the circuit court erred in granting summary judgment to FXG on
    count IV of their fourth amended complaint “for the same reasons already stated in opposition
    of [FXG’s] motion to dismiss the Second and Third Causes of Action (Counts 2 and 3) of the
    [Fourth Amended Complaint].” In count IV, as previously discussed, plaintiffs alleged that
    employees of FedEx made various promises and representations to Rocha in exchange for him
    executing various agreements in order to make Arize 11 eligible to become an ISP.
    ¶ 104       However, contrary to plaintiffs’ argument, the circuit court never granted summary
    judgment to FXG on count IV. During the hearing on FXG’s motion, the court remarked that
    it could not decide count IV “as a matter of law” and allowed plaintiffs to proceed to trial
    relying on FedEx’s alleged oral promises and representations to support its cause of action for
    promissory estoppel. Consistent with this oral pronouncement, the court held a multiday trial
    on this count as well as others and provided the jury special interrogatories dedicated
    specifically to count IV. Under the heading “Count 4 Alleged Promissory Estoppel,” the
    special interrogatories asked the jury a series of questions, beginning with the threshold
    question of “Did Plaintiffs prove [FXG] made a promise to Carlos Rocha it did not intend to
    perform?” The jury answered “No,” which obviated the need for it to answer any more of the
    interrogatories. Consequently, the circuit court did not grant summary judgment to FXG on
    count IV, and plaintiffs’ argument is without merit.
    ¶ 105                                     III. CONCLUSION
    ¶ 106      For the foregoing reasons, we affirm the judgments of the circuit court of Cook County.
    ¶ 107      Affirmed.
    - 26 -