Steadfast Insurance Company v. State Parkway Condominium Assoc. , 2023 IL App (1st) 220888-U ( 2023 )


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    2023 IL App (1st) 220888-U
    No. 1-22-0888
    Order filed June 21, 2023
    Third Division
    NOTICE: This order was filed under Supreme Court Rule 23 and is not precedent except in the
    limited circumstances allowed under Rule 23(e)(1).
    ______________________________________________________________________________
    IN THE
    APPELLATE COURT OF ILLINOIS
    FIRST DISTRICT
    ______________________________________________________________________________
    STEADFAST INSURANCE COMPANY,                                  )   Appeal from the
    )   Circuit Court of
    Plaintiff-Appellee and Counter-Defendant,           )   Cook County.
    )
    v.                                                       )   No. 17 CH 13772
    )
    STATE PARKWAY CONDOMINIUM ASSOCIATION,                        )   Honorable
    )   Neil H. Cohen,
    Defendant-Appellant and Counter-Plaintiff.          )   Judge, presiding.
    )
    (Lieberman Management Services, Inc., Donna Weber,            )
    Michael J. Novak, Christina Bugelas Novak, and T.N., by       )
    her Parent and Next Friend MJN, Defendants)                   )
    )
    )
    STATE PARKWAY CONDOMINIUM ASSOCIATION,                        )
    )
    Third-Party Plaintiff-Appellant,                    )
    )
    v.                                                            )
    )
    TRAVELERS CASUALTY AND SURETY COMPANY                         )
    OF AMERICA, AMERICAN INTERNATIONAL                            )
    SPECIALTY LINES INSURANCE COMPANY,                            )
    HARLEYSVILLE LAKE STATES INSURANCE                            )
    No. 1-22-0888
    COMPANY, STRATHMORE INSURANCE                                  )
    COMPANY, AMERICAN AUTOMOBILE INSUANCE                          )
    COMPANY,                                                       )
    )
    Third-Party Defendants-Appellees.                       )
    JUSTICE BURKE delivered the judgment of the court.
    Presiding Justice McBride and Justice Reyes concurred in the judgment.
    ORDER
    ¶1     Held: We affirm the circuit court’s orders holding that plaintiff and third-party defendant
    insurers have no duty to defend or indemnify defendant and third-party defendant
    insured in the underlying litigation, insurers are not estopped from raising policy
    defenses, and insured has no claim against insurers for vexatious or unreasonable
    delay under the Illinois Insurance Code.
    ¶2     This case involves an insurance coverage dispute. Appellant State Parkway Condominium
    Association (SPCA) seeks reimbursement, under various insurance policies, for amounts SPCA
    asserts it incurred in the defense and settlement of several administrative and civil proceedings
    pursued against it by a condominium unit owner, Michael J. Novak, and his family (collectively,
    the Novak Litigation) for, inter alia, alleged discriminatory and harassing conduct based on
    Novak’s disability. Novak filed his first claim against SPCA in 2007; this and other claims
    continued for over a decade. As SPCA’s primary insurer, third-party defendant and appellee
    Travelers Casualty and Surety Company of America (Travelers), provided a defense in the Novak
    Litigation. In 2017, however, Travelers informed SPCA that its $1 million coverage limit had been
    exhausted and withdrew its defense. SPCA then turned to its six other insurers, from which it had
    obtained commercial general liability and umbrella liability policies, to undertake its defense. Each
    insurer refused to defend or indemnify SPCA. A series of coverage actions followed in the state
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    and federal courts. In this case, SPCA appeals the circuit court’s determination that none of
    SPCA’s insurers in this action have an obligation to defend or indemnify SPCA in the Novak
    Litigation. For the reasons that follow, we affirm the circuit court’s judgments.
    ¶3                                      I. BACKGROUND
    ¶4                             A. The Underlying Novak Litigation
    ¶5     SPCA, an Illinois non-for-profit corporation, is the association of owners of the
    condominium building located at 1445 North State Parkway in Chicago, Illinois. In January 2007,
    Novak filed a claim against SPCA with the Illinois Department of Human Rights (IDHR) (2007
    IDHR Claim) alleging that SPCA failed to make reasonable accommodations for his hearing
    impairment at a January 2006 board meeting, including provision of hearing assistance through
    Communication Access Real-Time Translation (CART) services to communicate at association
    proceedings. Travelers defended SPCA in the proceedings, which were resolved through
    settlement on September 4, 2007.
    ¶6     In March 2008, SPCA filed a lawsuit which sought an injunction against Novak in the
    Chancery Division of the Cook County circuit court alleging violations of SPCA rules and
    regulations, including harassment (SPCA Chancery Lawsuit). In January 2009, Novak filed a
    counterclaim (Novak Counterclaim) alleging discriminatory and harassing conduct by SPCA, unit
    owners, board members, and by the on-site property manager Donna Weber (Weber), an employee
    of SPCA’s management company Lieberman Management Services, Inc. (Lieberman
    Management). Novak set forth factual allegations of incidents starting from September 2007
    through 2008 regarding his interactions with SPCA, Lieberman Management and Weber, and other
    unit owners related to his attempts to obtain books and records, bringing to light alleged accounting
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    discrepancies, and allegations of discriminatory or retaliatory conduct based on these efforts and
    due to his disability. Novak alleged violation of SPCA’s rules and regulations, breach of the 2007
    IDHR Claim settlement agreement, retaliation for filing the 2007 IDHR Claim, defamation, and
    intentional infliction of emotional distress. Novak later filed two amended counterclaims (Novak
    First Amended Counterclaim and Novak Second Amended Counterclaim, collectively, Novak
    Counterclaims). Travelers undertook defense of the Novak Counterclaims.
    ¶7     In his Second Amended Counterclaim, Novak added additional allegations of conduct
    through July 2009 that had occurred since his first counterclaim was filed. Novak brought the
    following counts: (1) four counts against SPCA for injunctive and compensatory relief regarding
    its alleged failure to comply with books and records inspections laws, and (2) one count of breach
    of fiduciary duty in refusing to respond to requests for documents, failing to consistently
    administer association rules, targeting Novak with additional rules and fees or penalties, retaliation
    against Novak, discrimination in failing to accommodate Novak’s disability for board meetings,
    and failing to accommodate his service dog. Novak alleged he suffered “economic and emotional
    distress damage and harm to his person, family, and reputation.” In 2016, the trial court dismissed
    with prejudice all but the breach of fiduciary duty count.
    ¶8     Novak filed a second housing discrimination complaint against SPCA in the IDHR in
    November 2010 (2010 IDHR Claim) again alleging, inter alia, disability discrimination, including,
    again, improper denial of CART services, retaliation for filing the 2007 IDHR Claim, refusal to
    acknowledge Novak’s service dog, and improper attempts to terminate Novak’s ownership of his
    condominium. Travelers undertook SPCA’s defense against this claim.
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    ¶9      Finally, in November 2013, Novak and his family filed a lawsuit in United States District
    Court for the Northern District of Illinois (Novak Federal Lawsuit). Novak named as defendants
    SPCA, Lieberman Management, Weber, and SPCA’s law firm (later dismissed). Travelers
    undertook SPCA’s defense in the Novak Federal Lawsuit. Novak’s twelve-count complaint
    alleged claims of violation of fair housing laws and negligent and intentional infliction of
    emotional distress. Similar to previous filings, Novak alleged that after the settlement of 2007
    IDHR Claim on September 4, 2007, Weber and SPCA engaged in numerous incidents of
    discriminatory, harassing, and retaliatory conduct. Novak reiterated allegations related to incidents
    that were part of the SPCA Chancery Lawsuit, Novak Counterclaims, and the 2010 IDHR Claim,
    alleging that the SPCA Chancery Lawsuit constituted malicious prosecution. They also alleged
    incidents of discrimination and harassment related to Novak’s disability occurring through January
    2013.
    ¶ 10    Various counts of the Second Amended Counterclaim and Novak Federal Litigation were
    dismissed in the ensuing years. Ultimately, in 2019, the parties settled the remaining claims in the
    underlying lawsuits, i.e., the breach of fiduciary duty count against SPCA in the Novak Second
    Amended Counterclaim, and the federal housing law claims against Lieberman Management and
    Weber in the Novak Federal Lawsuit. 1
    1
    We note that Liberman Management and Weber are not parties to this appeal. The circuit court entered an
    order on May 29, 2020, granting Steadfast’s motion to dismiss with prejudice its complaint as to Weber
    and Lieberman Management. The court also entered an order on June 4, 2020, granting Weber and
    Lieberman Management’s motion to voluntarily dismiss with prejudice their claims against Steadfast,
    Travelers, AISLIC, Harleysville, Strathmore, and American Automobile. These orders are not at issue on
    appeal.
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    ¶ 11                   B. Travelers’ Defense of SPCA and Reservation of Rights Letters
    ¶ 12   Travelers provided insurance policies to SPCA beginning in May 2006 through May 2012,
    renewed annually. The policies contained the following “Related Wrongful Acts” provision:
    “Losses based upon or arising out of the same Wrongful Act or Related Wrongful Acts of
    one or more of the Insureds shall be considered a single Loss incurred as a result of a single
    Claim, which Claim shall be deemed to have been made on the date the first Claim for such
    Wrongful Act or for one or more such Related Wrongful Acts is made against any of the
    Insureds[.]” (Emphasis omitted.)
    ¶ 13   Travelers began providing a defense for SPCA in the 2007 IDHR Claim under SPCA’s
    Non-Profit Management and Organizational Liability Policy, effective May 30, 2006, to May 30,
    2007 (2006-2007 Travelers Policy). Travelers sent SPCA a letter dated April 18, 2007 (April 2007
    ROR Letter) advising that Travelers would provide SPCA with a defense under a full reservation
    of rights and agreeing to SPCA’s request to retain SPCA’s outside counsel for the defense. The
    letter stated that under the 2006-2007 Travelers Policy, a preliminary evaluation of Novak’s claim
    indicated it constituted a “Claim” under the policy, but a definitive coverage evaluation would not
    be possible until all issues were resolved. The letter again advised that its defense was subject to a
    full reservation of rights, stating: “This means that coverage may be withdrawn if it is conclusively
    determined at a later date that no coverage exists for the matter under the Policy.” Further,
    Travelers “reserve[d] its right to raise additional terms, conditions, and exclusions as defenses to
    coverage should they later be determined to apply.” Travelers’s letter advised that its limit of
    liability, including defense costs, was $1 million.
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    ¶ 14   Following the filing of the Novak Counterclaim in the SPCA Chancery Lawsuit, Travelers
    sent another letter dated February 13, 2009 (February 2009 ROR Letter), providing SPCA with a
    preliminary evaluation that coverage for the Novak Counterclaim was afforded by the 2006-2007
    Travelers Policy, with a $1 million coverage limit, including defense costs, and again agreed to
    appoint SPCA’s outside counsel of choice to handle the defense. In the letter, Travelers recounted
    the claims and allegations made in the 2007 IDHR Claim and the Novak Counterclaim. Travelers
    stated that it determined that the 2007 IDHR Claim and the Novak Counterclaim constituted
    “Related Wrongful Acts” under the policy. The letter also cited at length other policy exclusions
    that may apply. Further, the letter advised that there may be other insurance policies which provide
    primary or secondary coverage for the claim, and requested SPCA to advise Travelers what other
    policies exist, what steps have been taken to notify those insurers, and what their responses have
    been. Similar to its previous letter, Travelers stated that it was providing a defense under a “full
    reservation of rights, including but not limited to those stated above,” that its duty to defend “may
    be extinguished at some point in the future if it is determined conclusively that no coverage exists
    for this matter under the Policy,” and that it “reserve[d] it[s] right to raise additional terms,
    conditions and exclusions as defenses to coverage should they later be determined to apply.”
    ¶ 15   After Novak filed the First Amended and Second Amended Counterclaims in the SPCA
    Chancery Lawsuit, Travelers sent SPCA another letter, dated October 22, 2009 (October 2009
    ROR Letter). Travelers, through its claim representative, Melissa Morin, wrote that coverage for
    the claims set forth in the Second Amended Counterclaim was being afforded under the Travelers’
    policy that was effective from May 30, 2009, to May 30, 2010 (2009-2010 Travelers Policy),
    which had a $2 million limit. The letter stated, however, “[w]ith respect to this particular loss,
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    please be advised that Endorsement 72028 limits coverage to $1,000,000.00 for any Claims
    involving Michael Novak.” Travelers stated that it would like to appoint Litchfield Cavo LLP
    (“Litchfield Cavo”) to handle the defense, upon approval by SPCA. Similar to its prior letters,
    Travelers advised that it was providing coverage under a full reservation of rights and that its duty
    to defend may be extinguished in the future if it was determined that no coverage exists. It again
    advised that SPCA should investigate whether additional coverage with other insurers was
    available and inform Travelers of their response. As with prior letters, it noted several policy
    exclusions that may apply and stated that Travelers:
    “continues to fully reserve all rights, remedies, and defenses in this matter, including ***
    the right to raise any additional terms, conditions and exclusions as defenses to coverage
    should they be determined to apply. Neither this letter, nor any actions by Travelers or any
    of its agents, shall constitute, or be deemed a waiver, estoppel, admission or liability or
    prejudice of any kind to Travelers’ rights and defenses under the Policy, by law, or
    otherwise.”
    ¶ 16   Following the filing of the Novak 2010 IDHR Claim, Travelers sent SPCA a letter dated
    December 6, 2010 (December 2010 ROR Letter) from claim representative Morin. Travelers wrote
    that its initial coverage analysis indicated that the allegations in the 2010 IDHR Claim were
    substantially similar to those in the Novak Counterclaims. Travelers advised that although the
    2009-2010 Travelers Policy had a $2 million aggregate coverage limitation, “[w]ith respect to this
    particular loss, please be advised that Endorsement 72028 limits coverage to $1,000,000.00 for
    any Claims involving Michael Novak.” The letter stated that Travelers would like to continue
    retaining Litchfield Cavo for the defense. As in prior letters, Travelers outlined several exclusions
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    that might apply, stated that it was defending under a full reservation of rights, that its duty to
    defend may be extinguished in the future if it was determined that no coverage existed, and that
    SPCA notify it if other insurance policies may apply. Travelers advised that it:
    “continues to fully reserve all rights, remedies, and defenses in this matter, including but
    not limited to the right to raise additional terms, conditions and exclusions as defenses to
    coverage should they later be determined to apply. Neither this letter nor any actions by
    Travelers or any of its agents, shall constitute, or be deemed a waiver, estoppel, admission
    or liability or otherwise prejudice of any kind to Travelers’s rights and defenses under the
    Policy, by law, or otherwise.”
    ¶ 17   On October 4, 2017, Travelers sent SPCA a letter informing it that Travelers’ payments in
    connection with the Novak claims had exceeded the applicable $1 million limit of the 2006-2007
    Travelers Policy, and that Travelers had paid over $1,085,000 in defense costs (Travelers Coverage
    Exhaustion Letter). The letter, from Senior Claim Representative Rachel Plzak, reviewed the
    history of the Novak claims starting from the 2007 IDHR Claim through the Novak Federal
    Lawsuit. Plzak indicated that the 2006-2007 Travelers Policy contained a maximum limit of
    liability for all claims of $1 million, and that this policy was renewed in subsequent policy periods.
    The letter stated that when Novak filed the 2007 IDHR Claim, Travelers assigned the matter a
    claim number under the 2006-2007 Travelers Policy, and the Novak Counterclaims were treated
    as Related Wrongful Acts and the same Claim under the 2006-2007 Travelers Policy. The letter
    acknowledged that in subsequent communications, Travelers had referred to the 2009-2010
    Travelers Policy and handled the matter under that policy with a different claim number. Travelers
    explained that because all Wrongful Acts alleged in the various Novak claims constituted Related
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    Wrongful Acts under the policy, all claims in the Novak Litigation should have been handled under
    the 2006-2007 Travelers Policy. As such, all claims in the Novak Litigation were considered a
    single Loss incurred as a result of a single Claim. Because the $1 million policy limit was
    exhausted, Travelers advised SPCA that no further coverage was available for the Novak
    Litigation, and it had no further duty to defend SPCA.
    ¶ 18                   C. Deposition Testimony and Documentary Evidence
    ¶ 19   Mary Marta, a board member of SPCA since 2002 and board president during the time
    period of the Novak Litigation, testified in her deposition that she was involved in communications
    with Travelers regarding coverage of the litigation, but had no knowledge of the reservation of
    rights letters from Travelers, which she believed Lieberman Management was responsible for
    receiving. She periodically inquired about the current level of exhaustion of coverage for the
    Novak Litigation that had been spent on defense costs. At a settlement conference in 2013 related
    to the Novak claims in state court, Marta was “made aware that our coverage in legal fees was $1
    million dollars.” Marta testified that, at a private mediation at their attorney’s office, Travelers’
    claim counsel Morin informed her that the Travelers’ policy limit for the Novak Litigation was $1
    million. At a federal court settlement conference in 2015, Marta was not advised of anything to
    the contrary regarding the $1 million limitation. Marta testified that, after Novak proposed a $4.9
    million settlement demand at a federal court mediation, SPCA discussed at board meetings the
    total amount spent by Travelers thus far, the amount Novak demanded, and how the Novak
    Litigation could be settled for a reasonable amount, such as by purchasing Novak’s condominium
    unit from him. In May 2015, Morin informed her that Travelers had spent $400,000 on defense
    costs to date. Marta testified that she sent an email to Morin in September 2016 again requesting
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    the total amount spent by Travelers for the Novak Litigation because she “need[ed] to make our
    owners aware of the fact that the association may have to cover the legal expenses when the policy
    limit has been reached.” Morin responded that $700,000 had been expended. Marta understood the
    policy limit to be $1,000,000 at the time. Marta testified that SPCA was creating its annual budget
    and it was setting aside funds for the contingency that the $1 million coverage limit would be
    exhausted and unit owners would have to pay legal fees.
    ¶ 20   According to Travelers’ claim counsel Morin, she discussed the $1 million coverage limit
    and how much had been spent on defense costs with Marta throughout the course of various
    mediation sessions and telephone calls between 2013 and 2015. Similar to Marta’s testimony,
    Morin testified that, during a mediation in 2013, Morin discussed defense costs and settlement
    costs with Marta. Morin testified that at a federal court settlement conference in 2015, Morin
    discussed with Marta that Travelers’ coverage limit for the Novak Litigation was $1 million, the
    total amount Travelers had expended on defense costs to date, and the fact that the defense costs
    “were coming off the million.” She testified that Marta was “in agreement” and “really focused on
    how much is remaining because they knew it was a self-liquidating policy.”
    ¶ 21   Weber, the on-site manager at the condominium building from 2007 through 2015, testified
    that she had no knowledge of any reservation of rights letters, she never heard that any amount in
    excess of $1 million was available under Travelers’ policy, and she never believed that more than
    $1 million in coverage was available.
    ¶ 22                          D. Procedural History Related to the Instant Case
    ¶ 23   After Travelers withdrew from SPCA’s defense in the Novak Litigation, the SPCA looked
    to its other insurers to undertake its defense: American International Specialty Lines Insurance
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    Company (AISLIC), American Automobile Liability Insurance Company (American
    Automobile), Harleysville Lake States Insurance Company (Harleysville), Steadfast Insurance
    Company (Steadfast), Strathmore Insurance Company (Strathmore), and Great American
    Insurance Company (Great American). According to SPCA, when they refused to provide
    coverage, SPCA imposed a special assessment on its members and allegedly incurred
    approximately $260,000 in defense costs, in addition to the undisclosed settlement amount SPCA
    incurred in settling the Novak Litigation in 2019.
    ¶ 24   In 2017, after Travelers informed SPCA that its coverage had been exhausted, Great
    American instituted a federal declaratory judgment action (Federal Coverage Case) against SPCA,
    Lieberman Management, and Weber in the United States District Court for the Northern District
    of Illinois, seeking a declaration that it did not owe any coverage in the Novak Litigation. The
    SPCA filed a counterclaim against Great American, and a third-party complaint against Travelers,
    AISLIC, Harleysville, and Steadfast, seeking a declaration of coverage.
    ¶ 25   Travelers moved for partial judgment on the pleadings. Great American Insurance Co. v.
    State Parkway Condominium Assoc., 
    2018 WL 4333623
     (N.D. Ill. Sep. 11, 2018). The federal
    court found that, under the terms of Travelers’ policy, the Novak Litigation arose from Related
    Wrongful Acts, constituting a single Claim first made with the 2007 IDHR Claim. 
    Id.
     In January
    2019, SPCA, Lieberman, and Great American dismissed their respective claims against each other
    without prejudice; as such, the federal court determined it no longer had diversity jurisdiction over
    the case and dismissed the case without prejudice on March 22, 2019.
    ¶ 26   Prior to dismissal of the Federal Coverage Case and shortly after Travelers sent the October
    4, 2017, Coverage Exhaustion Letter, Steadfast initiated the instant case on October 13, 2017, in
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    the Cook County circuit court. Steadfast sought a declaration that it had no duty to defend or
    indemnify SPCA in the Novak Litigation. This action was stayed pending resolution of the Federal
    Coverage Case. Upon dismissal of the latter, litigation in the instant case resumed. SPCA filed a
    counterclaim against Steadfast and a third-party complaint against Travelers, AISLIC,
    Harleysville, and Strathmore, seeking a declaration that the insurance companies were obligated
    to defend or indemnify SPCA in the Novak Litigation. 2
    ¶ 27   Following various motions to dismiss, SPCA filed a first amended counterclaim and an
    amended third-party complaint. On July 21, 2020, SPCA filed a second amended third-party
    complaint (SATC), which, inter alia, added American Automobile as a third-party defendant.
    ¶ 28   1. SPCA’s Claims Against Travelers
    ¶ 29   In its SATC, SPCA brought three counts against Travelers: (1) breach of contract for
    abandoning its defense in the Novak Litigation, (2) waiver of/estoppel from asserting that only $1
    million coverage was available and that the Related Wrongful Acts limitation applied, and (3)
    costs and fees under section 155 of the Illinois Insurance Code (215 ILCS 5/155 (West 2020)) for
    vexatious and unreasonable conduct and delay related to its defense. Travelers filed a counterclaim
    seeking a declaration that the claims in the Novak Litigation were Related Wrongful Acts, thus
    constituting a single Claim resulting from a single Loss, and the single Claim was first made in
    January 2007, when the 2006-2007 Travelers Policy was in effect.
    ¶ 30   Travelers moved to dismiss SPCA’s section 155 claim pursuant to section 2-615(a) of the
    Illinois Code of Civil Procedure (735 ILCS 5/2-615(a) (West 2020)). In granting the motion on
    2
    Great American was not named as a third-party defendant in the SPCA’s state court third-party complaint
    and is not a party in this case.
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    March 20, 2020, the trial court determined that there was a bona fide dispute regarding coverage,
    precluding application of the statute.
    ¶ 31   Travelers later filed a motion for partial judgment on the pleadings pursuant to section 2-
    615(e) (735 ILCS 5/2-615(e) (West 2020)) seeking a declaration that the claims in the Novak
    Litigation constituted Related Wrongful Acts. SPCA filed a motion for partial summary judgment
    on the same issue, seeking the opposite declaration.
    ¶ 32   On January 26, 2021, the circuit court granted Travelers’ motion. The court found that (1)
    the underlying pleadings in the Novak Litigation and SPCA’s own admissions demonstrated that
    Novak’s claims against SPCA all arose out of the 2007 IDHR Claim, and all of the claims
    constituted Related Wrongful Acts under the Travelers policy; (2) the pleadings demonstrated that
    SPCA was aware of the 2007 IDHR Claim and the alleged retaliation against Novak for filing the
    claim; and (3) the Novak Litigation constituted a single Claim first made in January 2007; (4)
    Travelers was entitled to partial summary judgment on the pleadings “in the form of a declaration
    that the Novak Litigation constitutes a single claim resulting in a single loss arising from ‘related
    wrongful acts’ and that single claim was made in January of 2007”; and (5) only the 2006-2007
    Travelers Policy applied.
    ¶ 33   Following discovery on SPCA’s remaining claim—the waiver/estoppel count—the parties
    filed cross-motions for summary judgment. On March 28, 2022, the circuit court granted
    Travelers’ motion for summary judgment as to Travelers’ counterclaim and SPCA’s
    waiver/estoppel claim. The circuit court found that SPCA did not establish waiver or estoppel as
    a matter of law and Travelers had no further coverage obligation for the Novak Litigation after
    exhaustion of the $1 million in coverage under the 2006-2007 Travelers Policy.
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    ¶ 34   2. SPCA’s Claims Against AISLIC
    ¶ 35   AISLIC issued three umbrella insurance policies between 2006 and 2009 that provided
    commercial general liability coverage, including limited, claims-made director and officer
    umbrella coverage (AISLIC Umbrella Policies). SPCA alleged three counts against AISLIC in the
    SATC. In count IV, SPCA asserted breach of contract, alleging that the claims that remained
    pending at the time—the Novak Second Amended Counterclaim and the Novak Federal Lawsuit—
    fell within the policy coverage, and AISLIC was obligated to undertake its defense after SPCA. In
    count V, SPCA asserted that AISLIC should be estopped from asserting any defenses because it
    breached its duty to defend SPCA and failed to seek a declaration of rights. In count VI, SPCA
    sought imposition of fees and costs under section 155 of the Illinois Insurance Code.
    ¶ 36   AISLIC moved to dismiss the claims against it pursuant to section 2-619.1 of the Illinois
    Code of Civil Procedure. (735 ILCS 5/2-619.1 (West 2020)). On May 27, 2022, the circuit court
    entered judgment in favor of AISLIC and dismissed counts IV-VI with prejudice. The court found
    that (1) SPCA was not entitled to commercial general liability or director and officer umbrella
    coverage under the AISLIC Umbrella Policies, (2) SPCA had no claim for estoppel where no
    coverage was owed, and (3) SPCA failed to state a claim under section 155 because there was a
    bona fide dispute over coverage.
    ¶ 37   3. SPCA’s Claims Against American Automobile
    ¶ 38   American Automobile provided a commercial general liability insurance policy effective
    May 30, 2006 to May 30, 2007 (American Automobile Policy). Similar to its claims against
    AISLIC, SPCA asserted three counts against American Automobile in the SATC. Count VII
    alleged breach of contract for failure to undertake SPCA’s defense in the Novak Litigation
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    pursuant to the American Automobile Policy. Count VIII asserted that American Automobile was
    estopped from asserting any policy coverage defenses. Count IX raised a claim under section 155
    of the Illinois Insurance Code.3
    ¶ 39   American Automobile filed a motion under section 2-615(e) of the Illinois Code of Civil
    Procedure (735 ILCS 5/2-615(e) (West 2020)). The circuit court granted the motion on June 28,
    2021, finding that American Automobile received late notice of the Novak claims, SPCA failed to
    provide notice pursuant to the policy requirements, that the Novak Litigation was not covered by
    the American Automobile Policy, and that SPCA could not maintain an estoppel claim or seek
    sanctions under section 155 of the Illinois Insurance Code.
    ¶ 40   4. SPCA’s Claims Against Harleysville
    ¶ 41   Harleysville issued a commercial general liability policy to SPCA effective from May 1,
    2007, to May 1, 2008 (Harleysville Policy). Harleysville filed a motion to dismiss after each
    iteration of SPCA’s third-party complaint.
    ¶ 42   Ultimately, in the SATC, SPCA asserted similar claims against Harleysville as against its
    other secondary insurers. In count X, SPCA alleged breach of contract for refusing to undertake
    SPCA’s defense pursuant to the Harleysville Policy. SPCA asserted in count XI that Harleysville
    should be estopped from denying coverage because it failed to defend SPCA or file a declaratory
    judgment action. In count XII, SPCA again claimed costs and fees under section 155 of the Illinois
    Insurance Code.
    3
    We note that SPCA did not name American Automobile as a third-party defendant in the Federal Coverage
    Case. American Automobile contended it was not given notice of the Novak Litigation until November
    2018. It pursued a declaratory judgment action in federal court in March 2019, to which SPCA challenged
    jurisdiction and filed a third-party complaint against American Automobile. American Automobile
    subsequently dismissed its case.
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    ¶ 43   Harleysville filed a motion to dismiss the SATC pursuant to sections 2-615 and 2-619(a)(9)
    of the Illinois Code of Civil Procedure (735 ILCS 5/2-615, 2-619(a)(9) (West 2020)), based on
    failure to provide proper notice under its policy.
    ¶ 44   The circuit court granted Harleysville’s motion to dismiss with prejudice on October 3,
    2020, holding that SPCA failed to plead any facts demonstrating that it provided the notice required
    by the Harleysville Policy. Further, estoppel did not apply where the alleged facts demonstrated
    that Harleysville had no reasonable opportunity to file a declaratory action before SPCA filed its
    own action. The court also determined SPCA’s section 155 claim failed as a matter of law because
    a bona fide dispute as to coverage existed.
    ¶ 45   5. SPCA’s Claims Against Steadfast
    ¶ 46   Steadfast issued a commercial general liability policy effective from May 1, 2008, to May
    1, 2009 (Steadfast Policy). In Steadfast’s October 13, 2017, declaratory action against SPCA, it
    sought a declaration of no coverage or duty to defend on three grounds: (1) the Novak Second
    Amended Counterclaim and the Novak Federal Action did not allege bodily injury, property
    damage, personal injury, or advertising injury within the terms of the policy, and that such conduct
    fell within the scope of the “expected or intended injury exclusion” in its policy; (2) coverage was
    excluded based on the “continuing claim exclusion” in the policy; and (3) SPCA failed to comply
    with the notice provision in the policy.
    ¶ 47   As to Steadfast, SPCA asserted in its first amended counterclaim (1) breach of contract for
    failing to defend SPCA, and (2) costs and fees under section 155 of the Illinois Insurance Code.
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    No. 1-22-0888
    Additionally, SPCA raised the affirmative defenses of estoppel and waiver based on Steadfast’s
    alleged breach of its duty to defend SPCA.4
    ¶ 48    Steadfast moved to dismiss the section 155 claim. The circuit court granted this motion in
    a written order on March 12, 2020. Steadfast subsequently moved for judgment on the pleadings
    as to the remaining issues. The court granted Steadfast’s motion on January 26, 2021, finding that
    the “continuing claim exclusion” in the policy eliminated any duty to defend or indemnify, and
    that, as a matter of law, SPCA failed to provide the required notice under Steadfast’s policy.
    Accordingly, Steadfast’s contractual duties under the policy were not triggered. The court found
    that waiver and estoppel did not apply because Steadfast had promptly filed its declaratory
    judgment action and Steadfast had no duty to defend SPCA.
    ¶ 49    6. SPCA’s Claims Against Strathmore
    ¶ 50    Strathmore issued commercial general liability policies to SPCA from May 1, 2009,
    through May 1, 2012 (Strathmore Policies). Similar to its claims against other insurers, SPCA
    asserted in count XIII of the SATC, breach of contract in refusing to undertake its defense in the
    Novak Second Amended Counterclaim and the Novak Federal Lawsuit; in count XIV, estoppel
    from raising any policy defenses; and in count XV, penalties and fees under section 155.
    ¶ 51    Strathmore filed a motion for judgment on the pleadings pursuant to section 2-615(e) of
    the Illinois Code of Civil Procedure (735 ILCS 5/2-615(e) (West 2020)). The circuit court granted
    Strathmore’s motion on October 1, 2020.
    4
    We note that SPCA also raised the affirmative defenses that (1) a determination regarding Steadfast’s duty
    to indemnify was premature, and (2) it was improper for the court to determine any facts in the case that
    were at issue in the Novak Litigation, but neither of these are at issue on appeal as they were later rendered
    moot.
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    No. 1-22-0888
    ¶ 52   The circuit court’s order on May 27, 2022, related to AISLIC, resolved the final pending
    claim in the case, rending the matter final and appealable. SPCA filed a notice of appeal from each
    of the dispositive orders.
    ¶ 53                                       II. ANALYSIS
    ¶ 54                                  A. Standards of Review
    ¶ 55   The contested rulings on appeal involve: the granting of a motion to dismiss, motion for
    judgment on the pleadings, combined motion under section 2-619.1, and a motion for summary
    judgment. Each is subject to de novo review on appeal. Hooker v. State Board of Elections, 
    2016 IL 121077
    , ¶ 21 (motion for judgment on the pleadings under section 2-615(e)); Van Meter v.
    Darien Park District, 
    207 Ill. 2d 359
    , 368 (2003) (motion to dismiss pursuant to 2-619(a)(9));
    Kean v. Wal-Mart Stores, Inc., 
    235 Ill. 2d 351
    , 316 (2009) (motion to dismiss under 2-615(a));
    Gatreaux v. DKW Enterprises, LLC, 
    2011 IL App (1st) 103482
    , ¶ 10 (motion under 2-619.1);
    Outboard Marine Corp. v. Liberty Mutual Insurance Co., 
    154 Ill. 2d 90
    , 101 (1992) (summary
    judgment)
    ¶ 56   An argument for dismissal under section 2-615(a) tests the legal sufficiency of the
    complaint based on defects apparent on its face. Kopnick v. JL Woode Management Company,
    LLC, 
    2017 IL App (1st) 152054
    , ¶ 21. The court examines whether the facts as alleged by the
    plaintiff are sufficient to state a cause of action, when viewing those facts in the light most
    favorable to the plaintiff. 
    Id.
     The court should dismiss a cause of action when no set of facts can
    be proved that would entitle the plaintiff to recover. 
    Id.
    ¶ 57   Judgment on the pleadings under section 2-615(e) is appropriate where no genuine issue
    of material fact exists and the moving party is entitled to judgment as a matter of law. Hooker,
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    No. 1-22-0888
    
    2016 IL 121077
    , ¶ 21. In deciding a motion for judgment on the pleadings, “the court may consider
    only those facts appearing on the face of the pleadings, matters subject to judicial notice, and any
    judicial admissions in the record. All well-pleaded facts and reasonable inferences based on those
    facts are taken as true.” 
    Id.
    ¶ 58    “Section 2-619.1 of the Code permits a party to combine a section 2-615 motion to dismiss
    based upon a plaintiff’s substantially insufficient pleadings with a section 2-619 motion to dismiss
    based upon certain defects or defenses.” Edelman, Combs, and Latturner v. Hinshaw and
    Culbertson, 
    338 Ill. App. 3d 156
    , 164 (2003) (citing 735 ILCS 5/2-619.1 (West 2000)). “It is
    proper for a court when ruling on a motion to dismiss under either section 2-615 or section 2-619
    to accept all well-pleaded facts in the complaint as true and to draw all reasonable inferences from
    those facts in favor of the nonmoving party.” 
    Id.
    ¶ 59    A motion to dismiss under section 2-619(a)(9) provides for dismissal where a claim “ ‘is
    barred by other affirmative matter avoiding the legal effect of or defeating the claim.’ ” Van Meter,
    
    207 Ill. 2d at 367
     (quoting 735 ILCS 5/2-619(a)(9) (West 1998)). The moving party “admits the
    legal sufficiency of the complaint, but asserts an affirmative defense or other matter to defeat the
    plaintiff’s claim.” 
    Id.
     To that end, the court must view all pleadings and supporting documents in
    the light most favorable to the nonmoving party. 
    Id. at 367-68
    . The intent of a section 2-619 motion
    is to dispose of issues of law and easily proved issues of fact early on in a case. 
    Id. at 367
    . Our
    supreme court has likened such a motion to a motion for summary judgment, wherein the court
    considers whether the existence of a genuine issue of material fact precludes dismissal. Epstein v.
    Chicago Board of Education, 
    178 Ill. 2d 370
    , 383 (1997). If a defendant satisfies the initial burden
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    No. 1-22-0888
    of its section 2-619(a)(9) motion to dismiss, the burden shifts to the plaintiff to show that the
    affirmative matter is unfounded or requires resolution of an issue of material fact. 
    Id.
    ¶ 60   “Summary judgment is appropriate when there are no genuine issues of material fact and
    the moving party is entitled to judgment as a matter of law.” Outboard Marine Corp., 
    154 Ill. 2d at 101
    . Summary judgment “should only be granted if the movant’s right to judgment is clear and
    free from doubt.” 
    Id.
     If a reasonable person could draw a different inference from the undisputed
    facts, summary judgment is not appropriate. 
    Id.
     When “parties file cross-motions for summary
    judgment, they concede the absence of a genuine issue of material fact and invite the court to
    decide the questions presented as a matter of law.” Illinois State Bar Association Mutual Insurance
    Co. v. Frank M. Greenfield & Associates, P.C., 
    2012 IL App (1st) 110337
    , ¶ 18 (citations omitted).
    ¶ 61   In examining the circuit court’s rulings, this court “may affirm on any basis appearing in
    the record, whether or not the trial court relied on that basis or its reasoning was correct.” Frank
    M. Greenfield & Associates, P.C., 
    2012 IL App (1st) 110337
    , ¶ 18. While we may accept as true
    all well-pleaded facts and reasonable inferences therefrom in a complaint, “a plaintiff may not rely
    on mere conclusions of law or fact unsupported by specific factual allegations.” Pooh-Bah
    Enterprises, Inc. v. County of Cook, 
    232 Ill. 2d 463
    , 473 (2009).
    ¶ 62   Resolution of this case requires us to construe the language of insurance policies, an
    undertaking that is also subject to de novo appellate review. Outboard Marine Corp., 
    154 Ill. 2d at 108
    . “The construction of an insurance policy and a determination of the rights and obligations
    thereunder are questions of law for the court which are appropriate subjects for disposition by way
    of summary judgment.” Crum & Forster Managers Corp. v. Resolution Trust Corp., 
    156 Ill. 2d 384
    , 391 (1993). In reviewing the language of an insurance policy, the rules of contract
    - 21 -
    No. 1-22-0888
    interpretation apply, with our primary object being to ascertain and give effect to the parties’ intent
    as expressed in the policy. Firebirds International, LLC v. Zurich American Insurance Co., 
    2022 IL App (1st) 210558
    , ¶ 17. Clear and unambiguous terms will be enforced as written. 
    Id.
     We “must
    construe the policy in its entirety, giving effect to all parts of the policy as is possible, including
    endorsements.” (Internal quotation marks omitted) 
    Id.
     “To determine the parties’ intent based upon
    the language used, we construe the policy as a whole, considering the type of insurance for which
    the parties have contracted, as well as the subject matter insured and the purposes of the policy.”
    
    Id.
    ¶ 63                                         B. Travelers
    ¶ 64   On appeal, we first address SPCA’s contentions regarding the dismissal of its claims
    against Travelers. SPCA challenges the circuit court’s determinations that (1) the Related
    Wrongful Acts limitation in the Travelers Policies applied to limit coverage to only the first policy
    issued by Travelers; (2) Travelers was not estopped from asserting the Related Wrongful Acts
    coverage limitation; and (3) SPCA’s claim under section 155 of the Illinois Insurance Code failed
    as a matter of law.
    ¶ 65   1. Related Wrongful Acts Coverage Limitation
    ¶ 66   SPCA asserts that the term Related Wrongful Acts as defined in Travelers’ policies is
    ambiguous and that the circuit court erred in finding that the claims in the underlying Novak
    Litigation arose out of Related Wrongful Acts. SPCA contends that each new filing by the Novaks
    alleged different, discrete, new conduct and involved different facts, circumstances, and situations.
    As such, coverage was not limited to the 2006-2007 Travelers Policy; each successive policy in
    place when the Novaks made separate claims is available to provide coverage for SPCA.
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    No. 1-22-0888
    ¶ 67   The Travelers Policies contained the following relevant provisions:
    I.       INSURING AGREEMENTS
    Liability Coverage
    A. The Insurer will pay on behalf of the Insureds
    Loss up to the available maximum aggregate Limit of Liability set forth in Item 3 of the
    Declarations which is incurred by the Insureds as the result of any Claim first made against
    the Insureds during the Policy Period or the Discovery Period, if purchased, for a Wrongful
    Act.
    ***
    B. Claim means:
    1) a written demand for monetary relief;
    2) a civil proceeding commenced by service of a complaint or similar pleading; or
    3) a criminal proceeding commenced by a return of an indictment;
    or 4) a written request to toll or waive a statute of limitations relating to a potential
    civil or administrative proceeding
    Against any Insured for a Wrongful Act, including an appeal therefrom.
    ***
    J. Loss means the total amount excess of the applicable Retention which any Insured
    becomes legally obligated to pay as the result of all Claims first made against any Insured
    during the Policy Period for Wrongful Acts including, but not limited to, damages,
    judgments, settlements and Defense Costs. ***
    ***
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    No. 1-22-0888
    Q. Related Wrongful Acts means Wrongful Acts that arise out of, are based on, relate to or
    are in consequence of, the same facts, circumstances or situations.
    ***
    S. Wrongful Act means any error, misstatement, misleading statement, act, omission,
    neglect, or breach of duty committed or attempted, or allegedly committed or attempted,
    by the Insured Organization or by one or more Insured Persons, individually or collectively,
    in the respective capacities as such, including but not limited to any Wrongful Employment
    Practices.
    ***
    V. GENERAL CONDITIONS AND LIMITATIONS
    A. LIMIT OF LIABILITY AND RETENTION
    ***
    2) Losses based upon or arising out of the same Wrongful Act or Related Wrongful Acts
    of one or more of the Insureds shall be considered a single Loss incurred as a result of a
    single Claim, which Claim shall be deemed to have been made on the date the first Claim
    for such Wrongful Act or for one or more such Related Wrongful Acts is made against any
    of the Insureds, whether such date is before or after the Policy Inception Date. The
    applicable Retention shall apply only once to each such single Claim. (Emphasis omitted.)
    ¶ 68   SPCA relies on Doe v. Illinois State Medical Inter-Insurance Exchange, 
    234 Ill. App. 3d 129
    , 136 (1992), in arguing that the term Related Wrongful Acts in Travelers’ policy is ambiguous.
    ¶ 69   An insurance contract may be ambiguous where it can be subject to more than one
    reasonable interpretation. Doe, 234 Ill. App. 3d at 137. We consider the clause within its factual
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    No. 1-22-0888
    context. Id. We also read policy provisions in conjunction, not separately; “ ‘[t]he inquiry is
    whether the provision is subject to more than one reasonable interpretation, not whether other
    possibilities can be suggested.’ ” Continental Casualty Co. v. Howard Hoffman and Associates,
    
    2011 IL App (1st) 100957
    , ¶ 42 (quoting Erie Insurance Exchange v. Triana, 
    398 Ill. App. 3d 365
    ,
    368 (2010)). If a term is not defined, we adopt its “plain, ordinary, and popular meaning[], looking
    to [its] dictionary definition[].” Illinois Union Insurance Co. v. Medline Industries, Inc., 
    2022 IL App (2d) 210175
    , ¶ 60.
    ¶ 70    In Doe, the insured doctor rendered negligent care to the same patient during the effective
    dates of two successive insurance policies, but the insurer refused to pay from the second policy
    on grounds that all of the negligent conduct constituted one claim as a series of related acts under
    the “related acts” clause in the policy and, therefore, only the first policy in effect when the conduct
    first began was answerable. 
    Id. at 129-139
    . On appeal, the insurer argued, inter alia, that the
    “related acts” clause was unambiguous: “all personal injuries sustained by one or more persons
    arising out of a single act or omission or a series of related acts or omissions in the rendering of or
    failure to render professional services to any one person shall be considered one claim.” 
    Id. at 136
    .
    The court found this language ambiguous on grounds that the term “related” was not defined in
    the policy and there was no generally accepted legal meaning. 
    Id. at 137
    .
    ¶ 71    We do not agree with SPCA that the policy here was ambiguous due to its use of the word
    “related.” In contrast to the Doe policy, the Travelers Policy here went to great lengths to define
    its operative terms. As set forth, supra, the policy specifically defined “Wrongful Acts” and
    “Related Wrongful Acts.” “Related Wrongful Acts” are “Wrongful Acts” that “arise out of, are
    based on, relate to or are in consequence of, the same facts, circumstances or situations.”
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    No. 1-22-0888
    Additionally, the policy elaborated that “Related Wrongful Acts” constitute a single Claim and
    Loss in Section V.A.(2) in stating that Losses:
    “based upon or arising out of the same Wrongful Act or Related Wrongful Acts of one or
    more of the Insureds shall be considered a single loss incurred as a result of a single Claim,
    which Claim shall be deemed to have been made on the date the first Claim for such
    Wrongful Act or for one or more such Related Wrongful Acts is made against any of the
    Insureds.” (Emphasis omitted.)
    ¶ 72   These definitions stand in stark contrast to the policy in Doe, which did not provide any
    definition or further explanation of the term “related acts” or how they impact what constitutes a
    “Loss.” We do not find the definition of “Related Wrongful Acts” ambiguous merely because of
    the use of the term “related” in the definition, when considering the definition in its entirety and
    the other provisions of the policy which specifically explain the terms of the coverage.
    ¶ 73   Although not binding on this court, we note that the federal court similarly found Doe
    unpersuasive and concluded that the policy’s “Related Wrongful Acts” term was not ambiguous.
    State Parkway Condominium Ass’n, 
    2018 WL 4333623
    , *3. In ruling, the federal court observed
    that other federal courts have addressed similar language and found no ambiguity. 
    Id.
     (citing
    Cushman & Wakefield, Inc. v. Illinois National Insurance Company, No. 14 C 8725, 
    2018 WL 1898339
    , at *15-16 (N.D. Ill. Apr. 20, 2018) (finding that the terms “related” and “interrelated”
    were not ambiguous merely because they were not separately defined, as neither party presented
    differing interpretations and nothing in the policy suggested they be given special meaning);
    Federal Insurance Co. v. Illinois Funeral Directors Ass’n, No. 09 C 1634, 
    2010 WL 5099979
    , at
    *7 (N.D. Ill. Dec. 8, 2010) (court readily applied the ordinary meaning of the policy language in
    - 26 -
    No. 1-22-0888
    finding the underlying issues were related claims, where such was defined as “all Claims for
    Wrongful Acts based upon, arising from, or in consequence of the same or related facts,
    circumstances, situations, transactions or events or the same or related series of facts,
    circumstances, situations, transactions or events.”).
    ¶ 74   This court has found references to “related acts” in policy language to be unambiguous. In
    Continental Casualty Co. v. Hoffman, 
    2011 IL App (1st) 100957
    , ¶7, the court found the terms
    “related acts or omissions” and “related claims” to be unambiguous, even where no separate
    definition of “related” was provided in the policy. In Hoffman, the policy defined “related acts or
    omissions” as “all acts or omissions in the rendering of legal services that are temporally, logically,
    or causally connected by any common fact, circumstance, situation, transaction, event, advice or
    decision,” and defined “related claims” as “all claims arising out of a single act or omission or
    arising out of related acts or omissions in the rendering of legal services.” (Emphasis omitted). 
    Id. ¶ 7
    . The court found the inclusion of “the concept of a logical connection” in the definition of
    “related acts” did not render the terms ambiguous. 
    Id. ¶ 38
    . Despite the reference to “related acts”
    in the definition of “related claims,” the court found neither term to be ambiguous.
    ¶ 75   Having determined that the language of the Travelers Policies was not ambiguous, we next
    consider whether the underlying claims involved in the Novak Litigation constituted Related
    Wrongful Acts. The underlying claims—specifically, the 2007 IDHR Claim, the Novak
    Counterclaims, the 2010 IDHR Claim, and the Novak Federal Lawsuit, all repeated similar
    allegations of Wrongful Acts by SPCA consisting of numerous incidents of retaliatory, harassing,
    and discriminatory conduct against Novak based on his disability, his filing of the 2007 IDHR
    Action, and his attempt to highlight accounting irregularities and have SPCA fairly enforce
    - 27 -
    No. 1-22-0888
    association rules. As the circuit court found, the underlying Novak claims constituted “Related
    Wrongful Acts” under the Travelers Policy as they all arose out of, are based on, relate to, or are
    in consequence of, the same facts, circumstances, or situations. The claims all arose out of SPCA’s
    alleged continuous harassing and discriminatory conduct and retaliation for Novak’s 2007 IDHR
    Claim. By its own pleadings, SPCA confirmed as much in its allegations in the Federal Novak
    Claim that it arose out of “continuous discriminatory and retaliatory conduct.”
    ¶ 76   SPCA cites Doe and Continental Casualty Co. v. Grossman, 
    271 Ill. App. 3d 206
     (1995),
    for the proposition that separate negligent acts or claims involving separate claimants cannot be
    funneled into one claim under the same policy. However, we do not find Doe persuasive on this
    point as the court there found that the policy provided no definition or guidance for “a series of
    related acts or omissions.” Similarly, in Grossman, the policy provided that the single claim limit
    applied to claims arising out of “the same or related wrongful acts.” Grossman, 271 Ill. App. 3d at
    208. The Grossman policy failed to provide any further guidance on determining whether claims
    were related. In contrast, Travelers’ policy here provided such guidance in defining the term
    “Related Wrongful Acts.” In further distinction from the interrelatedness of the Novak claims here,
    the Grossmann court specifically found that the distinct instances of malpractice separately led to
    the underlying plaintiffs’ losses and each plaintiff may be entitled to recover on entirely
    independent, unrelated facts, at an eventual trial. Id. at 211-12.
    ¶ 77   Courts applying Illinois law have consistently found that claims involved related wrongful
    acts under circumstances analogous to the Novak Litigation. Referring back to Hoffman, this court
    found that multiple acts of embezzlement by a law firm employee constituted “related acts” under
    the firm’s professional liability policy, even though separate and distinct estate claimants were
    - 28 -
    No. 1-22-0888
    involved and the acts of embezzlement occurred at different times over the span of several years.
    Hoffman, 
    2011 IL App (1st) 100957
    , ¶ 67. The acts were “logically and causally connected by the
    common fact, circumstance, situation, or decision comprised of Ms. Stachura's scheme to
    embezzle estate funds” because the actions had “common ties” and involved the same “modus
    operandi.” 
    Id.
    ¶ 78   By way of further example, in Illinois Funeral Directors Insurance Co., 
    2010 WL 5099979
    , *6-8, a federal case decided under Illinois law, the court found that an administrative
    proceeding, a later civil action, and grand jury subpoenas were related claims. The court reasoned
    that the claims were, in part, based on the same facts and circumstances, despite the lawsuits
    involving different parties, theories, and damages. The relevant inquiry was whether the claims
    were “based upon, arising from or in any way related to the same facts, circumstances, situations,
    transactions, results, damages or events or the same series of facts, circumstances, situations,
    transactions, results, damage, or events.” 
    Id.
     See also Hanover Insurance Co. v. R.W. Dunteman
    Co., 
    446 F. Supp. 3d 336
    , 347 (N.D. Ill. 2020) (based on the language of the policy defining
    “related claims,” it did not matter whether the pleadings and claims sought different damages,
    advanced different legal theories, or had different venues or parties); Twin City Fire Insurance Co.
    v. Permatron Corp., 
    2018 WL 1565599
     (N.D. Ill. Mar. 30, 2018) (finding claims resulted from
    “interrelated wrongful acts” where they all stemmed from employee’s firing); Cushman &
    Wakefield, Inc., 14 C 8725, 
    2018 WL 1898339
    , at *17-18 (N.D. Ill. Apr. 20, 2018) (finding that
    claims bore sufficient factual nexus despite involving different properties, differently situated
    plaintiffs, and different legal theories, but involved some overlapping properties and a common
    scheme); Gregory v. Home Insurance Co., 
    876 F.2d 602
    , 602-06 (7th Cir. 1989) (finding that class
    - 29 -
    No. 1-22-0888
    action suit alleging violations of securities laws, RICO, and common law fraud, and another suit
    alleging professional negligence, were “related”).
    ¶ 79   Accordingly, we find that the Novak Litigation arose from Related Wrongful Acts. Under
    the Travelers Policies, Losses based on or arising out of Related Wrongful Acts constitute a single
    Loss incurred as a result of a single Claim. A single Claim is deemed to have been made on the
    date the first Claim for one or more Related Wrongful Acts was made. As such, the circuit court
    correctly found that the Novak Litigation constituted a single Claim resulting from a single Loss
    arising from Related Wrongful Acts, and that single Claim was first made in January 2007 when
    Novak filed the 2007 IDHR Action. Coverage for the Novak Litigation was thus confined to the
    2006-2007 Travelers Policy and its $1 million coverage limit.
    ¶ 80   2. Waiver and Estoppel of the “Related Wrongful Acts” Limitation
    ¶ 81   SPCA argues on appeal that Travelers should be estopped from asserting, or has waived,
    the “Related Wrongful Acts” limitation because Travelers had knowledge of this potential defense
    to coverage, but assumed and controlled SPCA’s defense for ten years, and without adequately
    reserving its right to invoke this policy defense.
    “In the context of insurance law, the doctrines of ‘waiver’ and ‘estoppel’ are closely akin
    and may often coexist. However, waiver and estoppel are two separate and distinct
    doctrines. [Citation.] Waiver consists of an express or implied voluntary and intentional
    relinquishment of a known right. In contrast, estoppel refers to an abatement, by operation
    of law, of the insurer's rights where it would be inequitable to permit their assertion. ***
    [W]here there is no dispute as to the material facts and only one inference can be drawn
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    No. 1-22-0888
    therefrom, summary judgment is appropriate.” Illinois Insurance Guaranty Fund v.
    Nwidor, 
    2018 IL App (1st) 171378
    , ¶ 21.
    ¶ 82   We first examine the doctrine of waiver. Waiver occurs where a party either expressly by
    agreement or impliedly by its course of conduct, waives a legal right. Lake County Grading
    Company of Libertyville, Inc. v. Advance Mechanical Contractors, Inc., 
    275 Ill. App. 3d 452
    , 463
    (1995). A waiver “may be either ‘made by an express agreement or it may be implied from the
    conduct of the party who is alleged to have waived a right.’ [Citation.] The party asserting implied
    waiver must show a ‘clear, unequivocal, and decisive act of the party who is alleged to have
    committed waiver.’ ” Schroeder v. Sullivan, 
    2018 IL App (1st) 163210
    , ¶ 42 (quoting Ryder v.
    Bank of Hickory Hills, 
    146 Ill. 2d 98
    , 104-05 (1991)).
    ¶ 83   SPCA does not allege an express waiver by Travelers of the Related Wrongful Acts
    limitation to coverage. Thus, any waiver must be implied from Traveler’s conduct.
    ¶ 84   Having reviewed the pleadings, we find that SPCA has not shown any “clear, unequivocal,
    and decisive act” by Travelers that would waive its right to invoke the Related Wrongful Acts
    clause or the $1 million coverage limitation.
    ¶ 85   Indeed, Travelers’ written communications to SPCA show the opposite is true. Travelers
    sent SPCA a series of reservation of rights letters over the years as Novak filed his claims, and
    each letter specifically and repeatedly advised SPCA of the $1 million coverage limit, including
    defense costs. Each letter also advised SPCA that (1) it was providing only a preliminary
    evaluation of coverage, (2) coverage could be withdrawn in the future if it was later determined
    no coverage existed, (3) certain exclusions may apply, including, but not limited to, those set forth
    in the letter, (4) that it was providing a defense under a “full reservation of rights, including but
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    No. 1-22-0888
    not limited to those stated above,” (5) SPCA should investigate other potential applicable
    insurance policies, (6) SPCA continued to “fully reserve all rights, remedies, and defenses in this
    matter, including but not limited to the right to raise additional terms, conditions and exclusions
    as defenses to coverage should they later be determined to apply,” and (7) neither the letters nor
    any actions by Travelers or its agents “shall constitute, or be deemed a waiver, estoppel, admission
    or liability or otherwise prejudice of any kind to Travelers’s rights and defenses under the Policy,
    by law, or otherwise.” In addition, the February 2009 ROR Letter specifically invoked the “Related
    Wrongful Acts” provision.
    ¶ 86   The deposition testimony also failed to show any implied waiver by Travelers, and, similar
    to the ROR letters, points to the opposite conclusion, i.e., that Travelers repeatedly informed SPCA
    that it was reserving the right to invoke policy defenses and that there was a $1 million coverage
    limitation for the Novak Litigation, including defense costs. SPCA board president Marta testified
    that she discussed the $1 million coverage limit with Travelers’ claims counsel Morin on several
    occasions during settlement and mediation discussions and phone calls, and she understood the
    coverage limit was $1 million. Marta was never informed that more than $1 million would be
    available. Indeed, Marta periodically inquired what the current level of exhaustion of the $1
    million coverage was due to ongoing defense costs, she informed the SPCA board of this, and she
    testified that SPCA needed to budget for additional legal fees in the event the $1 million coverage
    was exhausted. Notably, Marta did not ask for the total spent on defense of each Novak claim,
    individually, which defeats SPCA’s assertion that more than $1 million was available because
    coverage was available under more than one policy. The on-site manager Donna Weber also
    testified that she never heard that any amount over $1 million was available. Travelers’
    - 32 -
    No. 1-22-0888
    representative Morin similarly testified that she discussed with Marta the $1 million coverage limit
    applicable to the Novak Litigation throughout various mediation sessions and phone calls between
    2013 and 2015.
    ¶ 87   Considering the above, SPCA failed to show any “clear, unequivocal, and decisive act” by
    Travelers that would show it impliedly waived its right to assert the $1 million coverage limitation.
    ¶ 88   Turning to the issue of estoppel, SPCA contends that Travelers is estopped from raising
    the coverage defense because Travelers sent inconsistent reservation of rights letters, some letters
    did not mention the “Related Wrongful Acts” limitation, it did not send a reservation of rights
    letter following the Novak Federal Lawsuit, Travelers induced SPCA to pay the $10,000
    deductible for the 2009-2010 Travelers Policy, and SPCA was induced to continue purchasing
    policies because Travelers failed to inform it that the Related Wrongful Acts limitation would
    confine coverage of all Novak claims to the 2006-2007 Travelers Policy. SPCA asserts that it
    suffered prejudice as a result by Travelers controlling strategic decisions and costs regarding its
    defense.
    ¶ 89   The court applies the doctrine of estoppel where:
    “(1) the party against whom estoppel is asserted has misrepresented or concealed a material
    fact; (2) the estopped party had either actual or implied knowledge that the representation
    was untrue at the time it was made; (3) the party asserting estoppel was unaware that the
    representation was untrue both at the time it was made and at the time it was acted upon;
    (4) the estopped party intended or expected the other party to act upon the
    misrepresentation; (5) the party asserting estoppel did rely or act upon the
    misrepresentation; and (6) the party asserting estoppel would be prejudiced if the court did
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    No. 1-22-0888
    not apply estoppel.” Lake County Grading Company of Libertyville, 275 Ill. App. 3d at
    463.
    ¶ 90   SPCA has not identified any incidence where Travelers represented anything to the
    contrary regarding the $1 million coverage limit, made misrepresentations or concealed material
    facts, or had actual or implied knowledge of any untrue representation made to SPCA, that
    Travelers intended or expected SPCA to act upon any misrepresentation, or that SPCA relied on
    any misrepresentations or misleading conduct by Travelers or suffered prejudice. As previously
    detailed in our waiver analysis, supra, Travelers sent several reservation of rights letters to SPCA
    which plainly outlined its preliminary coverage evaluation, repeatedly informed SPCA that the
    coverage limitation of $1 million (including defense costs) applied, set forth specific reservation
    of rights provisions, informed SPCA that two claims constituted “Related Wrongful Acts,” and
    repeatedly informed SPCA that Travelers was continuing its full reservation of rights, that the duty
    to defend could be extinguished if it later determined no coverage existed, and requested that it
    examine any other policies with its other insurers. Although Travelers did not provide a similar
    letter after the Novak Federal Lawsuit was filed, SPCA acknowledged in its pleadings and its brief
    on appeal that this was essentially “a continuation of the Chancery Lawsuit and the 2010 IDHR
    Charge.” (Appellant’s Brief, p. 22).
    ¶ 91   To the extent that SPCA argues that Travelers sent misleading or inconsistent reservation
    of rights letters that referred to “Related Wrongful Acts” and coverage under the 2006-2007 and
    2009-2020 Policies, it failed to show that SPCA ever relied on these letters. Both Marta and Weber
    testified that they were unaware of any ROR letters and had not reviewed any until they prepared
    for their depositions in this case, so Travelers has not shown any reliance in that regard.
    - 34 -
    No. 1-22-0888
    ¶ 92   The deposition testimony of Morin, Marta, and Weber also failed to show any confusion
    on this point, as they all agreed only $1 million was available. Indeed, Marta’s testimony
    establishes that SPCA understood that the $1 million coverage limitation applied to all of the
    Novak claims. Marta testified that, over the years of the Novak Litigation, she periodically asked
    for an updated total of the amount of coverage exhausted in defense costs. If Marta believed that
    each claim had its own $1 million limitation or that some claims were covered under the 2006-
    2007 Travelers Policy and others were covered under the 2009-2010 Travelers Policy, each with
    their own $1 million limitation, then she would have been confused when Morin informed her that,
    for example, $700,000 of the $1 million limit had been expended.
    ¶ 93   SPCA also has not demonstrated prejudice, as, despite being informed of the $1 million
    coverage limitation, SPCA did not show that it insisted on settling any of the Novak claims or that
    Travelers refused to do so, or that Travelers prevented SPCA from alerting its other insurers about
    the Novak claims. Further, Travelers agreed to appoint counsel of SPCA’s choice for each Novak
    claim and the evidence shows that counsel was in regular communication with SPCA regarding
    the progress of the Novak Litigation over the years, the amount spent on defense costs, and that
    SPCA representatives participated in settlement negotiations.
    ¶ 94   SPCA again turns to Doe, 234 Ill. App. at 137, in asserting that Travelers’s letters did not
    adequately reserve its rights to the coverage limitations. “If the insurer adequately informs the
    insured that it is proceeding under a reservation of rights, identifying the policy provisions that
    may preclude coverage, and the insured accepts defense counsel provided by the insurer, then the
    insurer is not estopped from asserting policy defenses.” Standard Mutual Insurance Co. v. Lay,
    
    2013 IL 114617
    , ¶ 20. A “[b]are notice of a reservation of rights is insufficient.” 
    Id.
     Defending
    - 35 -
    No. 1-22-0888
    under a reservation of rights allows an insurer to “suspend the operation of estoppel doctrines;
    when an insurer defends a claim against its insured under a proper reservation of rights, the insured
    cannot then so easily claim that it was prejudiced by the insurer's conflict of interest.” Royal Ins.
    Co. v. Process Design Associates, Inc., 
    221 Ill. App. 3d 966
    , 973 (1991).
    ¶ 95   The circumstances in Doe are distinguishable. In Doe, the insurer provided no reservation
    of rights letters and did not inform the insured of a potential conflict of interest or that coverage
    would only be available under one policy (where the negligent treatment occurred over the span
    of two policy periods) until after a verdict was reached in the underlying malpractice claim. Doe,
    234 Ill. App. at 134. Here, Travelers did provide several reservation of rights letters advising of
    the coverage limitations and exclusions, its reservation of the right to invoke future exclusions,
    and also repeatedly informed SPCA representatives orally that only $1 million in coverage was
    available.
    ¶ 96   SPCA also cites Rogers Cartage Co. v. Travelers Indemnity Co., 
    2018 IL App (5th) 160098
    , ¶ 54, in asserting that “Illinois courts have found estoppel even when there has been a
    reservation of rights.” In that case, the insurer defended the insured under a reservation of rights,
    but refused an offer to settle the underlying case for an amount within the policy limits after
    litigating the case for a decade. 
    Id.
     The court applied estoppel against the insurer because the
    insurer knew that the insured faced liability and damages exceeding the limits and that going to
    trial and losing would result in the insured declaring bankruptcy, and the insurer threatened the
    insured that accepting the settlement would negate coverage. 
    Id. ¶¶ 53-55
    . Here, SPCA has not
    pleaded any such egregious conduct by Travelers. It was not apparent to SPCA or Travelers
    - 36 -
    No. 1-22-0888
    whether the Novak Litigation would exceed the coverage available, and there are no allegations of
    any threats by Travelers to force SPCA not to settle.
    ¶ 97   3. Claim under Section 155 of the Illinois Insurance Code
    ¶ 98   In its final issue, SPCA argues that the circuit court erred in dismissing, pursuant to section
    2-615 of the Illinois Code of Civil Procedure, count III of its SATC, which asserted a claim under
    section 155 of the Illinois Insurance Code (215 ILCS 5/155 (West 2020)).
    ¶ 99   “Section 155 of the Insurance Code provides that a penalty, reasonable attorney fees and
    other costs can be imposed against a company for ‘vexatious and unreasonable’ action or delay.”
    Scudella v. Illinois Farmers Ins. Co., 
    174 Ill. App. 3d 245
    , 252 (1988). The key inquiry is whether
    the insurer’s conduct was “vexatious and unreasonable.” Uhlich Children's Advantage Network v.
    National Union Fire Company of Pittsburgh, PA, 
    398 Ill. App. 3d 710
    , 723 (2010). (citing 215
    ILCS 5/155 (West 2006)). However, “[a]n insurer's delay in settling a claim will not be deemed
    vexatious or unreasonable for purposes of section 155 sections where a bona fide dispute over
    coverage exists.” 
    Id.
     “[W]here a bona fide dispute concerning coverage exists, costs and sanctions
    [under Section 155] are inappropriate.” State Farm Mutual Automobile Insurance Co. v. Smith,
    
    197 Ill. 2d 369
    , 379 (2001).
    ¶ 100 We find SPCA failed to state a claim under section 155. Travelers’ determination that the
    liability limit had been exhausted was based on the terms of the Travelers’ insurance policy.
    “[A]ssertions of legitimate policy defenses and denials based on a policy's express wording are
    inappropriate for invoking [section 155].” Scudella, 174 Ill. App. 3d at 253. The proceedings in
    this case and the federal court’s ruling in Federal Coverage Action that the Related Wrongful Acts
    - 37 -
    No. 1-22-0888
    provision in Travelers’ policy applied demonstrated the existence of a bona fide dispute over
    coverage. State Parkway Condominium Assoc., 
    2018 WL 4333623
    , *4.
    ¶ 101                                      C. AISLIC
    ¶ 102 SPCA next argues on appeal that the circuit court erred in dismissing counts IV, V, and VI
    of the SATC against AISLIC, which alleged breach of contract, estoppel, and a claim under section
    155, respectively.
    ¶ 103 i. Count IV. Breach of Contract
    ¶ 104 In its breach of contract claim, SPCA specifically alleged that AISLIC breached the 2008
    and 2009 commercial general liability coverage under the AISLIC Umbrella Policies and the
    limited director and officer coverage under the 2007 AISLIC Umbrella Policy in refusing to
    provide coverage for the underlying Novak claims that remained pending at the time—the Novak
    Second Amended Counterclaim and the 2013 Novak Federal Lawsuit.
    ¶ 105 The 2007 AISLIC Umbrella policy was effective May 30, 2006, to June 1, 2007. This
    policy included Endorsement 16 related to director and officer liability coverage:
    “NOTICE:    THIS     ENDORSEMENT          MAY      PROVIDE      CLAIMS-MADE
    COVERAGE. CLAIMS-MADE COVERAGE IS LIMITED TO LIABILITY FOR
    CLAIMS FIRST MADE AGAINST THE INSURED AND REPORTED TO US WHILE
    THE COVERGAGE IS IN FORCE. ***
    Section V. EXCLUSIONS is amended to include the following additional
    exclusion:
    Condominium/Co-Operative Directors and Officers
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    No. 1-22-0888
    This Insurance does not apply to any liability arising out of any actual or alleged
    negligent act, error or omission, misstatement or misleading statement committed by or on
    behalf of the Insured in the performance of his or her duties as Director or Officer of any
    Condominium/Co-Operative owned or operated by the Named Insured.
    However, if insurance for such is provided by a policy listed in the Scheduled
    Underlying Insurance:
    1. This exclusion shall not apply, and
    2. Coverage under this policy for such coverage will follow the terms, definitions,
    conditions and exclusions of Scheduled Underlying Insurance, subject to the Policy Period,
    Limits of Insurance and premium of this policy. Provided, however, that coverage provided
    by this policy will be no broader than the coverage provided by Scheduled Underlying
    Insurance.”
    ¶ 106 The circuit court found that the director and officer coverage under the 2007 AISLIC
    Umbrella Policy was not available as a matter of law, because such limited coverage was only
    available if the claim was first made and reported while the coverage was in force.
    ¶ 107 Coverage under a “claims-made” policy “is triggered when two events occur: (1) the claim
    must be made during the policy period, and (2) the claim must be reported during the policy period.
    Unless these two conditions occur, no coverage is provided under the claims-made policy.”
    Continental Casualty Co. v. Cuda, 
    306 Ill. App. 3d 340
    , 349 (1999).
    ¶ 108 The director and officer endorsement provided that claims-made coverage was limited to
    “claims first made against the insured and reported to us while the coverage is in force.” The
    effective date of this policy was May 30, 2006, to June 1, 2007. SPCA, by its own allegations in
    - 39 -
    No. 1-22-0888
    the SATC, did not report any claim to AISLIC until January 2017, after Travelers informed SPCA
    that coverage had been exhausted. Accordingly, the claims were not reported to AISLIC during
    the policy period. Moreover, the remaining pending claims in the underlying Novak Litigation
    were first made to SPCA after the expiration of the policy period, according to SPCA’s allegations.
    The Novak Second Amended Counterclaim was filed in 2009 and the Novak Federal Lawsuit was
    filed in 2013. As such, the claims also were not made to the insured during the policy period.
    ¶ 109 SPCA argues that the director and officer coverage “drops down” and continues in force
    upon exhaustion of the Scheduled Underlying Insurance (Travelers), that it was not required to
    give notice during the policy period, that notice to Travelers provided sufficient notice to AISLIC,
    and it was only required to notify AISLIC “as soon as practicable” pursuant to the “Conditions”
    section of the AISLIC 2007 Umbrella Policy. These assertions, however, contradict the specific
    language of the director and officer endorsement requiring notice to AISLIC, the insured, during
    the effective dates of the policy and providing that claims-made coverage was “limited to liability
    for claims first made against the insured and reported to us while the coverage is in force.” SCPA’s
    arguments would convert the limited director and officer claims-made coverage to occurrence
    coverage and render the claims-made notice requirement of the director and officer coverage
    meaningless. SPCA’s interpretation also ignores the additional language in the director and officer
    endorsement that “[c]overage under this policy for such [director and officer] coverage will follow
    the terms, definition, conditions and exclusions of Scheduled Underlying Insurance, subject to the
    Policy Period ***.” (Emphasis added).
    ¶ 110 Further, even assuming that the underlying remaining claims were first made and reported
    during the AISLIC Umbrella Policy period, count IV nevertheless failed to allege that the
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    No. 1-22-0888
    remaining underlying claims qualified for director and officer coverage under the language of the
    2007 AISLIC Umbrella Policy. When the claim was first reported to AISLIC in January 2017, the
    only remaining pending claims were (1) Novak’s claim of breach of fiduciary duty against SPCA
    in the Novak Second Amended Counterclaim, and (2) fair housing violation claims against
    Lieberman Management and Weber in the 2013 Novak Federal Lawsuit. The director and officer
    coverage in the 2007 AISLIC Umbrella Policy covered “any actual or alleged negligent act, error
    or omission, misstatement or misleading statement committed by or on behalf of the Insured in the
    performance of his or her duties as a Director or Officer of” SPCA. (Emphasis added). As such,
    there were no remaining claims or allegations of any acts, errors or misstatements by any individual
    directors or officers of SPCA at the time. Accordingly, the circuit court correctly found that SPCA
    was not entitled to coverage under the director and officer endorsement in the 2007 AISLIC
    Umbrella Policy as a matter of law.
    ¶ 111 Turning to the commercial general liability coverage in the 2008 and 2009 AISLIC
    Umbrella Policies, the circuit court found that SPCA only alleged mere conclusions that the
    underlying pleadings (the remaining claims in the Novak Second Amended Counterclaim and the
    2013 Novak Federal Lawsuit) alleged damages from “Bodily Injury” or “Personal Injury” or
    “Advertising Injury” as required by the policies.
    ¶ 112 The 2008 AISLIC Umbrella Policy was effective August 1, 2006, to August 1, 2008. The
    2009 AISLIC Umbrella Policy was effective August 21, 2007, to August 21, 2009. These policies
    contained similar terms, as set forth below:
    “A. We will pay on behalf of the Insured those sums in excess of the Retained Limit
    that the Insured becomes legally obligated to pay as damages by reason of liability imposed
    - 41 -
    No. 1-22-0888
    by law because of Bodily Injury, Property Damage or Personal Injury and Advertising
    Injury to which this insurance applies[.] (emphasis omitted).
    B. This policy applies, only if:
    1. the Bodily Injury or Property Damage is caused by an Occurrence that takes
    place anywhere and the Bodily Injury or Property Damage occurs during the Policy Period;
    and
    2. the Personal Injury and Advertising Injury is caused by an Occurrence that takes
    place anywhere arising out of your business, but only if the Occurrence was committed
    during the Policy Period.
    ¶ 113 The term “Bodily Injury” was defined as “bodily injury, sickness or disease sustained by
    any person, including death, mental anguish, mental injury, shock or humiliation resulting from
    any of these at any time.” Section VII set forth relevant definitions. The phrase “Personal Injury
    or Advertising Injury” is defined as “injury arising out of your business *** arising out of one or
    more of the following offenses” and lists, inter alia, malicious prosecution, slander, wrongful
    eviction, invasion of privacy, and false arrest. An “Occurrence” with regard to bodily injury was
    defined as “an accident,” and with regard to personal injury and advertising injury, was defined as
    “an offense arising out of your business that causes Personal Injury or Advertising Injury.”
    ¶ 114 We find that SPCA failed to plead sufficient facts in Count IV demonstrating that the
    remaining operative underlying claims in the Novak Second Amended Counterclaim and the
    Novak Federal Lawsuit fell under AISLIC’s commercial general liability coverage as they did not
    plead a claim for bodily injury or personal injury or advertising injury. As noted, at the time
    Travelers withdrew its defense and SPCA alerted AISLIC to invoke coverage, the only remaining
    - 42 -
    No. 1-22-0888
    pending claims in the Novak Litigation were the breach of fiduciary duty count against SPCA in
    the Novak Second Amended Counterclaim,5 and the fair housing law claims against Lieberman
    Management and Weber in the Novak Federal Lawsuit.
    ¶ 115 Although SPCA argues that the Novak Second Amended Counterclaim alleged emotional
    distress, malicious prosecution, slander, and invasion of privacy, the only remaining claim from
    Novak’s Second Amended Counterclaim was breach of fiduciary duty, alleging failure to comply
    with various association rules. SPCA points to Novak’s allegation of emotional distress, but there
    was no allegation that emotional distress was the result of “bodily injury, sickness, or disease,” as
    required by the policy. The remaining claims did not allege any “injury arising out of your business
    *** arising out” of, inter alia, malicious prosecution, invasion of private occupancy, or slander,
    caused by an occurrence during the policy period. SPCA did not allege facts showing that any
    emotional distress arose from false arrest, malicious prosecution, slander, or any of the other listed
    offenses.
    ¶ 116 SPCA points to its allegations about various interactions with SPCA that Novak alleged
    were discriminatory or harassing. However, most of the alleged statements were made by unit
    owners, not SPCA or its board members. Only one allegation indicated that on one occasion, the
    board president stated that he would not address “unsubstantiated allegations”—apparently
    referring to claims Novak had made about accounting irregularities, and also a general allegation
    5
    We note that the Second Amended Counterclaim did not incorporate the prior counterclaims, and it was
    therefore the operative pleading for determining coverage. “ ‘Where an amendment is complete in itself
    and does not refer to or adopt the prior pleading, the earlier pleading ceases to be a part of the record for
    most purposes, being in effect abandoned and withdrawn.’ ” Foxcroft Townhome Owners Ass'n v. Hoffman
    Rosner Corp., 
    96 Ill. 2d 150
    , 154 (1983) (quoting Bowman v. County of Lake, 
    29 Ill.2d 268
    , 272 (1963)).
    See also Goering v. Midwest Neurology, Ltd., 
    2021 IL App (2d) 200735
     (recognizing that the plaintiff’s
    amended complaint was the “operative pleading” where it was complete in itself and did not adopt the prior
    pleading).
    - 43 -
    No. 1-22-0888
    that “the board made public, disparaging comments about Novak in front of other unit owners.”
    These general statements are insufficient to show “bodily injury” or “personal and advertising
    injury” even assuming they were part of the breach of fiduciary duty claim.
    ¶ 117 With respect to the Novak Federal Lawsuit, at the time Travelers withdrew its defense, the
    emotional distress claims had been dismissed with prejudice, and there remained pending only the
    fair housing claims against Lieberman Management and Weber. Thus, there were no claims
    pending in the Novak Federal Lawsuit against an AISLIC “insured” at the time.6 SPCA asserts
    that the Novak Federal Lawsuit alleged a claim for malicious prosecution. However, Novak merely
    characterized SPCA’s Chancery Lawsuit as a “malicious prosecution lawsuit” in its factual
    allegations in the Novak Federal Lawsuit. Merely characterizing SPCA’s Chancery Lawsuit as
    malicious prosecution was insufficient to constitute “bodily injury” or “personal injury and
    advertising injury,” as it does not also allege an injury arising from malicious prosecution.
    ¶ 118 Accordingly, SPCA failed to state a claim that it was entitled to any commercial general
    liability coverage under the AISLIC Umbrella Policies. The circuit court correctly granted
    judgment on the pleadings and dismissed this count pursuant to section 2-615 (735 ILCS 5/2-615
    (West 2020)).
    ¶ 119     ii. Count V. Estoppel
    ¶ 120 Turning to count V, SPCA argues that AISLIC was estopped from asserting any policy
    defenses because it did not provide a defense or file a declaratory action.
    ¶ 121 In the insurance context, when an insurer determines that a complaint or claim is not
    covered under a policy that includes a duty to defend, it must either (1) defend the suit under a
    6
    There is no allegation on appeal that Lieberman Management or Weber were named insureds.
    - 44 -
    No. 1-22-0888
    reservation of rights, or (2) it can seek a declaratory judgment of no coverage. Uhlich Children's
    Advantage Network, 398 Ill. App. 3d at 716. If the insurer fails to take either of these steps and
    later is found to have wrongfully denied coverage, the insurer will be estopped from raising policy
    defenses to coverage, regardless of whether the insured shows any prejudice. Id.; Illinois Insurance
    Guaranty Fund v. Nwidor, 
    2018 IL App (1st) 171378
    , ¶ 25. “Because the estoppel doctrine applies
    only where an insurer has breached its duty to defend, a court first inquires whether the insurer
    had a duty to defend and whether it breached that duty.” (Internal quotation marks removed).
    Uhlich Children's Advantage Network, 398 Ill. App. 3d at 716.
    ¶ 122 As previously discussed, AISLIC had no duty to defend because the remaining claims in
    the underlying pleadings did not potentially fall within AISLIC’s policies. SPCA has no claim for
    estoppel where no coverage was owed and AISLIC did not breach any duty to defend. “Estoppel
    *** generally cannot be used to create coverage where none otherwise exists.” Schuster v.
    Occidental Fire & Casualty Company of North America, 
    2015 IL App (1st) 140718
    , ¶ 29.
    ¶ 123 Moreover, even if we were to find a duty to defend existed, we would nevertheless
    conclude that AISLIC is not estopped from raising policy defenses. SPCA contends that AISLIC
    “did nothing” and failed to pursue its own declaratory judgment action regarding coverage after
    SPCA informed it that Travelers withdrew its defense. Reviewing the timeline of the pleadings,
    however, reveals no dilatory or undue delay by AISLIC in pursuing a resolution of the coverage
    issue.
    ¶ 124    Travelers informed SPCA of its withdrawal on October 4, 2017. Great American initiated
    the Federal Coverage case, and on October 31, 2017, SPCA filed a counterclaim and third-party
    complaint against Travelers, AISLIC, Harleysville, Strathmore, and Steadfast. SPCA alleged that
    - 45 -
    No. 1-22-0888
    it provided “formal notice and a request to undertake SPCA’s defense” to AISLIC in January 2018.
    After dismissal of the Federal Coverage Case, SPCA filed a counterclaim and a third-party
    complaint against, inter alia, AISLIC in the circuit court, in which AISLIC actively litigated the
    coverage issue in filing dispositive motions. AISLIC sent a letter in February 2019 responding to
    SPCA’s request for coverage, in which it stated that AISLIC intended to promptly file a declaratory
    judgment action, unless SPCA intended to soon file an amended declaratory judgment action:
    “to obtain a judicial declaration of AISLIC’s rights under the Umbrella Policy. We
    understand, however, that SPCA intends to soon file its own amended declaratory
    judgment action against AISLIC regarding the parties’ rights under the Umbrella Policy.
    If our understanding is incorrect, please advise.”
    ¶ 125 The fact that SPCA, instead of AISLIC, first filed the declaratory action to determine
    coverage does not necessitate the application of estoppel.
    “While there need not be a race to the courthouse and the insured should not be able to
    estop the insurer from asserting policy defenses by filing a complaint for declaratory
    judgment first, the insurer must take some action to adjudicate the issue of coverage or
    undertake to defend the insured under a reservation of rights, and it must take that action
    within a reasonable time of a demand by the insured.” Korte Const. Co. v. Am. States Ins.,
    
    322 Ill. App. 3d 451
     (2001).
    ¶ 126 However, “the appellate courts of this state have repeatedly held that the initiation of a
    declaratory judgment action by the insured, rather than the insurer, is sufficient to avoid estoppel.
    As this court noted nearly 25 years ago, ‘[i]t is the fact of the proceeding itself, and not the identity
    of the party initiating the proceeding, that is of legal import.’ ” L.A. Connection v. Penn-American
    - 46 -
    No. 1-22-0888
    Insurance Co., 
    363 Ill. App. 3d 259
    , 263 (2006) (quoting Ayers v. Bituminous Insurance Co., 
    100 Ill. App. 3d 33
    , 35 n. 1, (1981)). See also Pekin Insurance Co. v. Allstate Insurance Co., 
    329 Ill. App. 3d 46
     (2002) (rejecting insured’s estoppel argument where insured filed declaratory judgment
    action, insurer filed a counterclaim and motion for judgment on the pleadings and the underlying
    lawsuit settled a few days later).
    ¶ 127 Less than a month lapsed between the time SPCA received notice from Travelers and
    SPCA instituted its declaratory action against AISLIC in federal court. “If an insured could prevent
    an insurer from raising valid policy defenses by simply filing a declaratory judgment action
    immediately upon denial of coverage, we would indeed be sponsoring a race to the courthouse.”
    L.A. Connection, 363 Ill. App 3d at 264. Further, when litigation resumed in state court, AISLIC
    actively litigated the coverage issue in SPCA’s third-party complaint in an attempt to obtain a
    definitive coverage determination.
    ¶ 128 iii. Count VI Section 155 Claim
    ¶ 129 In its final issue regarding AISLIC, SPCA contends that the circuit court erred in
    dismissing its section 155 claim against AISLIC for “vexatious and unreasonable” action or delay
    regarding an insured’s claim. 215 ILCS 5/155 (West 2020).
    ¶ 130 SPCA sets forth the merely conclusory allegations that AISLIC engaged in vexatious and
    unreasonable delay. As previously noted, asserting legitimate policy defenses to coverage do not
    give rise to a section 155 claim. Scudella, 174 Ill. App. 3d at 253; Dominick's Finer Foods, 
    2018 IL App (1st) 161864
    , ¶ 94. It is well settled under Illinois law that an insured cannot prevail on a
    section 155 claim where there is a bona fide dispute over coverage. Uhlich Children’s Advantage
    Network, 398 Ill. App. 3d at 723.
    - 47 -
    No. 1-22-0888
    ¶ 131 SPCA relies on Employers Insurance of Wausau v. Ehlco Liquidating Trust, 
    186 Ill. 2d 127
    , 160-61 (1999), where the court granted the insured’s request for fees and costs under section
    155 due to the insurer’s delay of one year and four months between when the insurer was notified
    of the claim against the insured and when the insurer filed a declaratory action regarding coverage,
    while the insured settled the underlying case on its own. However, the present case is
    distinguishable in light of the many ongoing coverage disputes between SPCA and its several
    insurers, and only a few weeks elapsed between the time AISLIC could have been notified, at the
    earliest, of Travelers’ withdrawal, and when SPCA initiated the federal declaratory action against
    it. The circuit court correctly dismissed count VI for failure to state a claim.
    ¶ 132                                    D. American Auto
    ¶ 133 SPCA next challenges the circuit court’s order granting judgment on the pleadings in favor
    of American Automobile on counts VII (breach of contract), VIII (estoppel), and IX (section 155
    penalties) of the SATC, American Automobile’s first affirmative defense, and American
    Automobile’s counterclaim against SPCA.
    ¶ 134 i. Count VII Breach of Contract
    ¶ 135 On appeal, SPCA challenges the circuit court’s determination that none of the remaining
    allegations from the underlying litigation alleged conduct occurring during the effective dates of
    the American Automobile Policy. SPCA asserts that the underlying allegations “at least
    potentially” fell within the effective dates of the American Automobile Policy (effective from May
    30, 2006, to May 30, 2007) because, in the Novak Second Amended Counterclaim, Novak alleged
    that harassing and discriminatory conduct occurred in “the past few years.” However, Novak
    follows up on this general statement by clarifying that: “To begin, on September 7, 2007, Mr. and
    - 48 -
    No. 1-22-0888
    Mrs. Novak received a copy of the 2006 Audited Financial Statements.” Thus, Novak’s first
    specific allegation in his counterclaim is alleged to have occurred in September 2007, which is
    after the termination date of the American Automobile policy.
    ¶ 136 Similarly, all other allegations following this one in the Second Amended Counterclaim
    are alleged to have occurred after September 2007, also outside the policy’s effective dates. Even
    SPCA’s brief on appeal apparently concedes this point, as it describes the Novak Counterclaim as
    alleging that Novak suffered mental anguish, emotional distress, and other injuries “beginning
    after the September 2007 settlement of his 2007 IDHR claim and continuing through 2008.”
    (Appellant brief, p. 4).
    ¶ 137 SPCA further contends that in the Novak Federal Lawsuit, Novak’s claim entailed
    discriminatory and retaliatory conduct ever since Novak filed the 2007 IDHR Charge in January
    2007, which would fall within the policy period. However, closer review of the Novak Federal
    Lawsuit reveals that all allegations of such conduct occurred starting in September 2007, onward.
    As part of the factual background, Novak pleaded that the 2007 IDHR Claim was settled on
    September 4, 2007. Novak pleaded the first incident of alleged discriminatory or harassing conduct
    occurred on September 5, 2007, when Weber threatened to write up Novak for taking his service
    dog on the passenger elevator instead of the service elevator, and Weber’s boss made references
    to the IDHR litigation. Novak interpreted their actions on September 5, 2007, as retaliatory. The
    remainder of the allegations in the Federal Novak Litigation pertain to incidents occurring after
    September 5, 2007.
    ¶ 138 As such, because the remaining pending claims in the underlying pleadings did not assert
    claims based on conduct occurring during the effective dates of the American Automobile policy,
    - 49 -
    No. 1-22-0888
    there was no coverage under the policy. Because no genuine issue of material facts as to coverage
    exists, American Automobile was entitled to judgment on the pleadings under section 2-615(e).
    Hooker, 
    2016 IL 121077
    , ¶ 21.
    ¶ 139 ii. Late Notice Defense
    ¶ 140 SPCA next argues, even if the remaining underlying allegations fell within the policy
    period, the circuit court incorrectly determined that, as a matter of law, SPCA failed to provide the
    required notice pursuant to the American Automobile policy’s terms.
    ¶ 141 A notice requirement in an insurance liability policy “is not a mere technical requirement”;
    rather, it is “a valid condition precedent to the triggering of the insurer’s contractual duties.”
    Northbrook Property & Casualty Insurance Co. v. Applied Systems, Inc., 
    313 Ill. App. 3d 457
    , 464
    (2000). “Where the insured fails to comply with a notice provision, the insurer will be relieved
    from its duties to defend and indemnify under the policy.” 
    Id.
     A notice of suit requirement allows
    the insurer an opportunity to investigate the claim, discover facts bearing on coverage, and
    participate in the defense. 
    Id. at 464-65
    .
    ¶ 142 The American Automobile policy required the insured to provide notice of a claim or suit
    “as soon as practicable,” and “see to it that we receive written notice of the claim or suit as soon
    as practicable,” “[i]mmediately record the specifics of the claim or suit and the date received,” and
    “[i]mmediately send us copies of any demands, notices, summons or legal papers received in
    connection with the claim or suit.”
    ¶ 143 “Under Illinois law, a provision calling for the insured to provide notice of a suit ‘as soon
    as practicable’ requires notification be made within a reasonable time.” Northbrook Property &
    Casualty Insurance Co., 313 Ill. App. 3d at 465. Whether notice was given within a reasonable
    - 50 -
    No. 1-22-0888
    time “depends on the facts and circumstances of each case.” Country Mutual Insurance Co. v.
    Livorsi Marine, Inc., 
    222 Ill. 2d 303
    , 311-12 (2006). Where the facts are undisputed, a court may
    determine whether notice was reasonable as a matter of law. Zurich Insurance Co. v. Walsh
    Construction Company of Illinois, 
    352 Ill. App. 3d 504
    , 509 (2004).
    ¶ 144 “The law expects an insured to act diligently when providing notice of a suit to its
    insurer[.]” Applied Systems, Inc., 313 Ill. App. 3d at 465. A lengthy delay in providing notice is
    not an absolute bar to claiming coverage applies, as long as the delay was justifiable. Id. at 465.
    The primary consideration in that regard is “the insured’s reason for not providing notice within
    the period of delay at issue.” Id. at 465-66.
    ¶ 145 In examining the reasonableness of the insured’s notice, the court looks to the following
    factors:
    “(1) the specific language of the policy's notice provision; (2) the degree of the insured's
    sophistication in the world of commerce and insurance; (3) the insured's awareness that an
    occurrence as defined under the terms of the policy has taken place; (4) the insured's
    diligence and reasonable care in ascertaining whether policy coverage is available once the
    event has occurred; and (5) any prejudice to the insurance company.” First Chicago
    Insurance Co. v. Molda, 
    2015 IL App (1st) 140548
    , ¶ 67.
    ¶ 146 The notice provision here made clear that SPCA was not only obligated to provide notice
    of a claim “as soon as practicable,” but also to “see to it” that American Automobile received
    written notice of a claim as soon as practicable, that SPCA was to record specific details about any
    claim, and that SPCA was to “[i]mmediately” send American Automobile copies of any demands
    or legal documents or pleadings received.
    - 51 -
    No. 1-22-0888
    ¶ 147 The pleadings demonstrate that SPCA was aware of the Novak Litigation beginning in
    2007 and the various pleadings and claims filed thereafter, including the Novak Counterclaims
    and the Novak Federal Lawsuit, and SPCA does not contend otherwise. SPCA responded to these
    claims, filed its own lawsuit against Novak, and notified Travelers each time a new claim or
    amended claim was initiated by Novak.
    ¶ 148 SPCA justifies its lengthy delay on grounds that it was unsophisticated in insurance
    matters. However, SPCA’s pleadings demonstrate that SPCA was sophisticated enough to notify
    Travelers of the claims as they were filed, and also notify the other insurers when Travelers
    withdrew, and institute a counterclaim against them regarding coverage. SPCA was also
    represented by counsel, specializing in insurance law, starting from the beginning of the Novak
    Litigation. SPCA also demonstrated its sophistication in insurance matters by the fact that it
    obtained numerous policies over that span of time from several different insurers and obtained
    several different types of insurance—commercial general liability, director and officer coverage,
    and umbrella policies.
    ¶ 149 SPCA further argues that the delay was justified as SPCA believed, relying on Travelers’
    representations, that Travelers’ coverage was sufficient, and SPCA did not anticipate that
    Travelers would later withdraw its defense. To the contrary, Travelers specifically and clearly
    informed SPCA from the outset in its 2007 ROR Letter and subsequent ROR Letters that it was
    defending under a full reservation of rights, that it could later withdraw its defense upon a
    determination of no coverage, and that SPCA should take steps to determine if coverage was
    available under any of its other Policies with other insurers.
    - 52 -
    No. 1-22-0888
    ¶ 150 Moreover, regardless of SPCA’s beliefs about Travelers’ coverage and the potential
    ultimate costs of the Novak Litigation, SPCA was nevertheless beholden to the specific terms and
    requirements of AISLIC notice provision. See MHM Services, Inc. v. Assurance Company of
    America, 
    2012 IL App (1st) 112171
    , ¶ 60 (rejecting insured’s argument that it believed it only had
    to give notice when insured determined it was “reasonably likely” to implicate excess coverage,
    as insured “was not contractually entitled to exercise discretion as to whether to give notice” and
    must follow the specific terms of the notice provision in the policy, which required notice of every
    claim or suit “as soon as practicable.”)
    ¶ 151 SPCA would also have us conclude that its notice was reasonable because it diligently
    pursued other coverage when Travelers informed SPCA that it was withdrawing its defense in
    October 2017. We note that Novak filed the first claim against SPCA in 2007 with the IDHR
    Claim. Novak filed the initial Novak Counterclaim in 2009 and filed the Novak Federal Lawsuit
    in 2013. SPCA was indisputably aware of each claim. American Automobile contends that SPCA
    first notified it of these lawsuits on November 19, 2018, a delay of over ten years since the 2007
    IDHR Claim, nearly 10 years for the Novak Counterclaim, and five years for the Novak Federal
    Lawsuit, and a year and a half after SPCA notified its other insurers. As the circuit court observed,
    it is clear from SPCA’s pleadings that it did not provide any notice to American Automobile any
    earlier than October 4, 2017. The American Automobile policy required notice of a claim or suit
    “as soon as practicable” after the claim was brought, not “as soon as practicable” after SPCA was
    informed that any other insurance policy coverage was exhausted. SPCA has pointed to no case
    law finding such a long delay in providing notice “reasonable” under the circumstances. Moreover,
    - 53 -
    No. 1-22-0888
    SPCA also failed to comply with the notice provision’s requirements that it immediately send
    AISLIC copies of any legal documents or pleadings it received.
    ¶ 152 SPCA contends that American Automobile was not prejudiced by the delay. After missing
    out on more than a decade of litigation before American Automobile was made aware of the Novak
    Litigation, American Automobile was deprived of any opportunity to influence selection of
    counsel, meaningfully investigate the claims as they occurred, participate in their defense, or shape
    overall legal strategy involving numerous lawsuits. This undoubtedly weighs in favor of finding
    the notice unreasonable.
    ¶ 153 Accordingly, we find that, even if the remaining underlying allegations occurred within the
    policy’s effective dates, SPCA failed to provide the required notice under the American
    Automobile Policy, and, consequently, American Automobile’s contractual duties were not
    triggered, SPCA is not entitled to coverage, and the circuit court properly granted judgment on the
    pleadings as to count VII of the SATC, in addition to American Automobile’s first affirmative
    defense and count VI of American Automobile’s counterclaim).
    ¶ 154 iii. Estoppel
    ¶ 155 SPCA also argues on appeal that, as set forth in count VIII of SATC, American Automobile
    is estopped from asserting any policy defenses because it failed to take action to adjudicate its
    coverage dispute or defend under a reservation of rights. Uhlich Children's Advantage Network,
    398 Ill. App. 3d at 716.
    ¶ 156 Here, American Automobile did, in fact, attempt to adjudicate the coverage issue promptly
    after it was notified of the Novak Litigation. American Automobile filed a declaratory action in
    federal court in March 2019. American Automobile also filed an answer and counterclaim in
    - 54 -
    No. 1-22-0888
    December 2019 in state court after SPCA filed its third-party action against it in the instant case.
    SPCA has not shown any delay on American Automobile’s part in pursuing an adjudication
    regarding coverage under the circumstances.
    ¶ 157 SPCA contends that AISLIC was obligated not just to file a declaratory action, but to
    actually secure a judgment, in order to avoid estoppel, citing Massac County v. U.S. Fidelity &
    Guaranty Co., 
    113 Ill. App. 3d 35
    , 41 (1983) (“[i]t is the duty of an insurer to secure a declaratory
    judgment determination of its obligations and rights under the policy [citation], not to take action
    to prevent such a conclusive and binding determination from being obtained.” (Emphasis in
    origina).) However, that case is distinguishable because the insurer refused to take any action at
    all for two years after being notified of the claim. 
    Id. 37-38
    .
    ¶ 158 American Automobile promptly filed its own declaratory action, an answer, a
    counterclaim, and motions to dismiss in an effort to obtain a judicial determination regarding
    coverage. See Certain Underwriters at Lloyd’s, London v. Central Mutual Insurance Co., 
    2014 IL App (1st) 133145
    , ¶ 22 (Finding that the insurer “timely sought a declaratory judgment regarding
    its contractual obligation to [insured] when [it] filed an answer and affirmative defenses seeking a
    declaration in [its] favor. It was not necessary for [insurer] to initiate a separate declaratory
    judgment action.”). And, as we previously observed, SPCA filed its third-party complaint within
    30 days after Travelers advised it coverage was exhausted, and an insurer is not obligated to win
    “a race to the courthouse” in order to avoid estoppel. Central Mutual Insurance, 
    2014 IL App (1st) 133145
    , ¶ 22 (quoting Korte Construction, 322 Ill. App. 3d at 458).
    ¶ 159 Moreover, estoppel applies only where the insurer breached its duty to defend, and we have
    determined that American Automobile did not breach any duty to defend here. Schuster, 2015 IL
    - 55 -
    No. 1-22-0888
    App (1st) 140718, ¶ 29. Accordingly, American Automobile was entitled to judgment on the
    pleadings as to count VIII of the second amended third-party complaint.
    ¶ 160 iv. Section 155
    ¶ 161 SPCA lastly contends that the circuit court erred in granting judgment on the pleadings on
    its section 155 claim in count IX of the SATC. 215 ILCS 5/155 (West 2020). However, SPCA
    supports its claim with similar reasoning to its other section 155 claims against other third-party
    defendant insurers. SPCA’s conclusory allegations regarding American Automobile did not
    establish any vexatious or unreasonable conduct. Having determined that there is no coverage
    available under the American Automobile Policy, it is apparent that a bona fide dispute as to
    coverage existed and the circuit court properly granted judgment on the pleadings as to SPCA’s
    section 155 claim. Uhlich Children’s Advantage Network, 398 Ill. App. 3d at 723; Scudella, 174
    Ill. App. 3d at 253; Dominick's Finer Foods, 
    2018 IL App (1st) 161864
    , ¶ 94.
    ¶ 162                                    E. Harleysville
    ¶ 163 SPCA next challenges the circuit court’s order granting Harleysville’s motion to dismiss
    counts X (breach of contract), XI (estoppel), and XII (section 155 claim) of the SATC pursuant to
    sections 2-615 and 2-619(a)(9) (735 ILCS 5/2-615, 5/2-619(a)(9) (West 2020).
    ¶ 164 i. Estoppel
    ¶ 165 On appeal, SPCA first contends, similar to its estoppel claims against other insurers, that
    Harleysville is estopped from asserting policy defenses because it failed to defend SPCA under a
    reservation of rights or file a declaratory judgment action regarding coverage. Uhlich Children's
    Advantage Network, 398 Ill. App. 3d at 716.
    - 56 -
    No. 1-22-0888
    ¶ 166 SPCA’s pleadings demonstrate that that (1) Travelers notified SPCA on October 4, 2017,
    that coverage had been exhausted and it was withdrawing its defense, (2) SPCA then notified
    Harleysville of the claims for the first time, and (3) SPCA filed its third-party complaint in the
    Federal Coverage Action on October 31, 2017, against Harleysville and other insurers. Even
    assuming that SPCA notified Harleysville on the same day that Travelers notified SPCA that it
    was withdrawing its defense, less than 30 days elapsed before SPCA instituted its own coverage
    action against Harleysville. Because Harleysville had no reasonable opportunity to file its own
    declaratory action before SPCA filed its action, Harleysville could not be estopped from asserting
    policy defenses for failure to file its own declaratory action, even assuming a duty to defend
    existed.
    ¶ 167 SPCA contends that Harleysville “did nothing” for three years and, like its estoppel
    arguments, supra, again relies on Massac County, 113 Ill. App. 3d at 41. As stated, it is not
    necessary for an insurer to win “a race to the courthouse” in filing a declaratory action (Korte
    Construction, 322 Ill. App. 3d at 458) or initiate its own declaratory judgment action where an
    insured has already filed one (Central Mutual Insurance Co., 
    2014 IL App (1st) 133145
    , ¶ 22; L.A.
    Connection, 363 Ill. App. 3d at 263). Far from doing nothing, Harleysville participated in SPCA’s
    action and filed motions to dismiss in an effort to obtain a judicial determination on the coverage
    issue.
    ¶ 168 Accordingly, the circuit court properly dismissed SPCA’s estoppel claim. Harleysville did
    not waive its right to assert coverage defenses, including the notice defense, in failing to file its
    own redundant declaratory judgment action or beat SPCA to the courthouse.
    ¶ 169 ii. Notice Defense
    - 57 -
    No. 1-22-0888
    ¶ 170 SPCA next contends in a single, conclusory paragraph, citing its arguments made on the
    same issue with respect to other third-party defendant insurers, that its notice to Harleysville was
    reasonable under the circumstances and raised issues of fact precluding dismissal.
    ¶ 171 Harleysville asserted in its section 2-619 motion to dismiss SPCA’s breach of contract
    claim that there was no breach because, as a matter of law, SPCA failed to comply with the notice
    provision of the Harleysville Policy. The notice provision here was similar to the notice provision
    in the American Automobile Policy. It provided that the insured must notify Harleysville “as soon
    as practicable” of an occurrence which may result in a claim or if a claim or suit is brought against
    the insured. The policy provided that the insured “[m]ust see to it that we receive written notice of
    the claim *** as soon as practicable,” and the insured must “[i]mmediately send us copies of any
    demands, notices, summonses, or legal papers received in connection with a claim or ‘suit.’ ”
    ¶ 172 As previously explained, a notice provision calling for notice “as soon as practicable”
    requires notification within a reasonable time, which depends on the facts and circumstances of
    the case. Northbrook Property & Casualty Insurance Co., 313 Ill. App. 3d at 465; Livorsi Marine,
    Inc., 
    222 Ill. 2d at 311-12
    . In examining the reasonableness of an insured’s delayed notice, we
    consider the language of the notice provision, the insured’s sophistication in insurance matters, the
    insured’s awareness of an occurrence under the policy, the insured’s diligence in determining
    coverage, and any prejudice to the insurer. Molda, 
    2015 IL App (1st) 140548
    , ¶ 67.
    ¶ 173 For similar reasons we set forth in rejecting SPCA’s arguments that it provided reasonable
    notice in accordance with the American Automobile Policy, we also find that SPCA failed to
    provide reasonable notice of the Novak Litigation to Harleysville. SPCA’s pleadings show it was
    aware of the Novak Litigation starting in 2007, including the 2009 Novak Counterclaims and the
    - 58 -
    No. 1-22-0888
    2013 Novak Federal Lawsuit, and SPCA does not contend otherwise. SPCA litigated these claims
    through its attorney and notified Travelers each time a new claim was filed, but it did not notify
    Harleysville of any claims until October 2017, at the earliest.
    ¶ 174 As we previously concluded, SPCA’s pleadings demonstrate that it was sophisticated
    enough to notify Travelers of every claim as they were filed, it was represented by counsel from
    the outset, and it obtained numerous insurance policies over the years from different insurers and
    involving different types of coverage. SPCA’s pleadings also demonstrate that Travelers informed
    SPCA from the outset in the 2007 ROR Letter and repeatedly in other letters that it was defending
    under a full reservation of rights, that it could later withdraw its defense upon a determination of
    no coverage, and that SPCA should take steps to determine if coverage was available under any of
    its other policies with other insurers, and Morin advised SPCA of the current level of depletion of
    the Travelers’ coverage limit. And, regardless of Travelers’ conduct, SPCA was nonetheless
    obligated under the terms of the Harleysville Policy to provide notice of any claims as soon as
    practicable. Lastly, SPCA has cited no case law finding that such a long delay (ranging from 10
    years for the 2007 IDHR Claim and 4 years for the Novak Federal Action) in notifying an insurer
    of a claim was reasonable under the circumstances. The delay deprived Harleysville of any
    opportunity to investigate these claims or participate in the defense strategy until several years
    after the claims were initiated and well underway.
    ¶ 175 Accordingly, as a matter of law, SPCA failed to provide notice as required by the
    Harleysville Policy. Harleysville’s contractual duties under the policy were consequently not
    triggered. As such, SPCA is not entitled to coverage under the Harleysville Policy, and the circuit
    court correctly dismissed count X with prejudice.
    - 59 -
    No. 1-22-0888
    ¶ 176 iii. Section 155 Claim
    ¶ 177 Lastly, SPCA asserts that, as in its other section 155 arguments, supra, Harleysville
    engaged in “vexatious and unreasonable” delay regarding SPCA’s claim, and the circuit court
    erred in dismissing count XII. SPCA’s conclusory allegations did not establish any vexatious or
    unreasonable conduct by Harleysville. And, as we previously held, an insured cannot prevail on a
    section 155 claim where there is a bona fide dispute over coverage (Uhlich Children’s Advantage
    Network, 398 Ill. App. 3d at 723), and asserting legitimate policy defenses to coverage do not give
    rise to a section 155 claim (Scudella, 174 Ill. App. 3d at 253; Dominick's Finer Foods, 
    2018 IL App (1st) 161864
    , ¶ 94). Here, a bona fide dispute as to coverage existed and the circuit court
    properly granted judgment on the pleadings on SPCA’s section 155 claim as a matter of law.
    ¶ 178                                      F. Steadfast
    ¶ 179 In its next issue on appeal, SPCA contends that the circuit court erred in granting
    Steadfast’s motions to dismiss and for judgment on the pleadings.
    ¶ 180 i. Estoppel
    ¶ 181 On appeal, SPCA first argues that the circuit court erred in concluding that Steadfast was
    not estopped from raising policy defenses to coverage on grounds that Steadfast promptly filed a
    declaratory judgment action.
    ¶ 182 Here, Steadfast filed its state court declaratory judgment action on October 13, 2017, after
    Travelers informed SPCA on October 4, 2017, that its coverage was exhausted and SPCA notified
    its other insurers. SPCA argues, like its estoppel arguments, supra, that Steadfast’s filing of a
    declaratory judgment action was insufficient to avoid estoppel as it did not actually secure a
    judgment, again citing Massac County, 113 Ill. App. 3d at 41. Essentially, SPCA is arguing that,
    - 60 -
    No. 1-22-0888
    despite filing its declaratory judgment action less than two weeks after SPCA notified it of the
    Novak Litigation, Steadfast should be estopped from asserting policy defenses because SPCA then
    brought Steadfast into the Federal Coverage Action on October 31, 2017, staying Steadfast’s state
    court action, and Steadfast objected to being improperly joined and requested discovery. Under
    the circumstances, it is beyond dispute that Steadfast took prompt action to avoid the application
    of estoppel by filing a declaratory action to determine coverage and then litigating the declaratory
    action filed against it in the federal forum. Uhlich Children's Advantage Network, 398 Ill. App. 3d
    at 716.
    ¶ 183 Accordingly, the circuit court properly granted Steadfast’s motion for judgment on the
    pleadings as to SPCA’s estoppel claim.7
    ¶ 184 ii. Continuing Claims Exclusion
    ¶ 185 SPCA also asserts on appeal that the “continuing claim exclusion” in the Steadfast Policy
    does not apply because the language is “hopelessly ambiguous” and because the claims alleged by
    Novak in his 2007 IDHR Claim were distinct, different instances of discrimination from the claims
    made in the 2009 Novak Counterclaims.
    ¶ 186 When construing a provision in an insurance policy that excludes or limits coverage, we
    read it narrowly; “the applicability of the exclusion [provision] must be clear and free from doubt.”
    Nationwide Property & Casualty Insurance Co. v. State Farm Fire & Casualty Co., 
    2022 IL App (1st) 210267
    , ¶ 25. “[T]he insurer bears the burden of affirmatively demonstrating that a claim
    falls within an exclusion.” 
    Id.
    7
    We note that SPCA does not raise its waiver argument on appeal.
    - 61 -
    No. 1-22-0888
    ¶ 187 Steadfast contended in its declaratory judgment action that there was no coverage available
    based on the “continuing claim exclusion” in the policy as the Novak Litigation constituted one
    continuing claim of discrimination and retaliation beginning with the filing of the 2007 IDHR
    Claim. The continuing claims exclusion provides:
    “[t]his policy does not apply to ‘bodily injury,’ ‘property damage,’ ‘personal injury,’ or
    ‘advertising injury,’ arising out of any claim against the insured which is alleged to be
    continuing in nature if the damage or any part of it was known prior to the effective date
    of this policy. This exclusion will apply whether or not the cause of the damage was known
    prior to the effective date of this policy. In no event will this policy apply to any lawsuit
    against the insured if the filing date of the original complaint was prior to the effective date
    of this policy, whether or not the insured was a party ***.”
    ¶ 188 SPCA contends that the language “continuing in nature” is ambiguous, citing Doe, 234 Ill.
    App. 3d at 134. We do not find Doe applicable here. Doe involved entirely different language—
    the interpretation of the term “related acts” in the policy at issue there. The “continuing claim”
    provision here unambiguously provides that there is no coverage for claims alleged to be
    “continuing in nature” if any part of the damage was known prior to the policy’s effective date.
    The Steadfast Policy became effective on May 1, 2008.
    ¶ 189 The 2007 IDHR Claim alleged housing discrimination in that SPCA failed to reasonably
    accommodate Novak’s hearing disability by refusing to provide CART services at board meetings.
    The Novak Counterclaims alleged retaliation against Novak for filing the 2007 IDHR Claim;
    additional incidents from 2007 to 2009 of failing to provide reasonable accommodations for his
    disability, such as refusing to provide CART services or recognize that his dog was a service dog;
    - 62 -
    No. 1-22-0888
    and harassing and retaliatory behavior in enforcing SPCA condominium rules unfairly due to
    Novak’s complaining about SPCA’s discriminatory and harassing behavior. The 2010 IDHR
    Claim alleged retaliation for prior housing discrimination complaints and discrimination based on
    Novak’s disability in continuing to refuse to provide CART services or recognize Novak’s dog as
    a service dog. The 2013 Novak Federal Lawsuit specifically alleged “continuous discriminatory
    and retaliatory conduct against the Novak family since” the filing of the 2007 IDHR Claim,
    retaliation for filing the 2007 IDHR Claim, continued refusal to reasonably accommodate his
    disability in failing to provide CART services or recognize his service dog. It reiterated allegations
    of incidents appearing in the Novak Counterclaims and 2010 IDHR Claim, and alleged new
    incidents of discrimination and harassment occurring through January 2013.
    ¶ 190 Considering these underlying Novak claims together, it is apparent that they were
    “continuing in nature.” The Novak Litigation alleged that SPCA engaged in continual and repeated
    incidents of housing discrimination based on his disability, harassing behavior related to SPCA’s
    condominium rules, and retaliatory conduct for filing the 2007 IDHR Claim, over a period of many
    years. Moreover, based on SPCA’s pleadings, it is apparent that, before the policy’s inception on
    May 1, 2008, SPCA was aware of the 2007 IDHR Claim filed more than one year before, on April
    13, 2007. As such, Steadfast is entitled to judgment on the pleadings as to count II of its complaint.
    ¶ 191 iii. Notice Provision
    ¶ 192 SPCA next finds fault with the circuit court’s determination that, as a matter of law, SPCA
    failed to provide notice as required by the Steadfast Policy, thereby failing to trigger Steadfast’s
    contractual duties and entitling Steadfast to judgment on the pleadings as to count III of its
    complaint.
    - 63 -
    No. 1-22-0888
    ¶ 193 The notice provision in the Steadfast Policy provided, inter alia, that if a claim or suit was
    brought against the insured, “written notice *** shall be given to us within 15 days or as soon as
    practicable thereafter.” If a claim was made or suit was brought, the insured “must immediately
    record the specifics of the claim or ‘suit’ and the date received and see to it that we receive prompt
    written notice of the claim or ‘suit.’ ” Further, the insured “must *** [i]mmediately send us copies
    of any demands, notices, summonses, or legal papers received[.]”
    ¶ 194 Thus, the notice provision required SPCA to provide written notice of a claim or suit to
    Steadfast within 15 days or as soon as practicable. A provision requiring notice “as soon as
    practicable” means “a reasonable time.” Northbrook Property & Casualty Insurance Co., 313 Ill.
    App. 3d at 465; Livorsi Marine, Inc., 
    222 Ill. 2d at 311-12
    . In examining the reasonableness of an
    insured’s delayed notice, we consider the language of the notice provision, an insured’s
    sophistication in insurance matters, an insured’s awareness of an occurrence under the policy, the
    insured’s diligence in determining coverage, and any prejudice to the insurer. Molda, 
    2015 IL App (1st) 140548
    , ¶ 67.
    ¶ 195 SPCA refers to its prior arguments against other insurers’ notice provisions. For similar
    reasons we set forth in rejecting these arguments, supra, we also find that SPCA failed to provide
    reasonable notice of the Novak Litigation and various claims therein to Steadfast. The pleadings
    demonstrate that SPCA was sufficiently sophisticated in insurance matters. The prolonged delay
    deprived Steadfast of an opportunity to investigate the claims as they occurred or participate in the
    defense until several years after they were initiated. SPCA’s pleadings establish that SPCA was
    indisputably aware of all the Novak claims filed against it in 2007, 2009, 2010, and 2013. SPCA
    did not provide any notice to Steadfast until October 2017, a delay of between ten years to four
    - 64 -
    No. 1-22-0888
    years from the inception of the Novak Litigation to the final claim filed in federal court, far outside
    both the 15-day requirement and “as soon as practicable” requirement.
    ¶ 196 Accordingly, as a matter of law, SPCA failed to provide notice as required by the Steadfast
    Policy. Steadfast’s contractual duties under the policy were consequently not triggered. Applied
    Systems, Inc., 313 Ill. App. 3d at 464. As such, SPCA was not entitled to coverage under the
    Steadfast Policy, and the circuit court correctly granted judgment on the pleadings as to Steadfast’s
    count III in its complaint.8
    ¶ 197 iv. Section 155 Claim
    ¶ 198 In asserting the circuit court erred in granting Steadfast’s motion to dismiss as to SPCA’s
    section 155 claim, SPCA refers this court to its prior arguments related to other insurers, supra.
    Having determined that there is no coverage available under the Steadfast Policy, it is apparent
    that a bona fide dispute as to coverage existed and the circuit court properly granted Steadfast’s
    motion to dismiss. Uhlich Children’s Advantage Network, 398 Ill. App. 3d at 723; Scudella, 174
    Ill. App. 3d at 253.
    ¶ 199                                        E. Strathmore
    ¶ 200 In its final argument on appeal, SPCA argues that the circuit court improperly granted
    Strathmore’s motion for judgment on the pleadings pursuant to section 2-615(e) as to SPCA’s
    claims against it in the SATC.
    ¶ 201 i. Estoppel
    8
    We observe that the circuit court also found Steadfast was entitled to judgment on the pleadings as to
    count I of SPCA’s first amended counterclaim (asserting breach of contract) on grounds that it had already
    found there was no coverage under the policy. It also found Steadfast was entitled to judgment on the
    pleadings on SPCA’s third and fourth affirmative defense, which SPCA does not contest on appeal.
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    No. 1-22-0888
    ¶ 202 On appeal, SPCA asserts, similar to its previous estoppel arguments, supra, that because
    Strathmore never filed its own declaratory judgment action or a counterclaim to resolve the
    coverage issue, it should be estopped from asserting any defenses to its coverage obligations.
    ¶ 203 SPCA’s pleadings establish that it notified Strathmore of the Novak Litigation in October
    2017 after Travelers advised SPCA in an October 4, 2017, letter that its coverage had been
    exhausted. Shortly thereafter, SPCA filed its counterclaim in the Federal Coverage Action on
    October 31, 2017, bringing Strathmore into the federal litigation. After the federal proceedings
    were dismissed and SPCA filed its third-party complaint in the state court proceeding, Strathmore
    filed a motion for judgment on the pleadings on August 21, 2020.
    ¶ 204 Similar to the circumstances of other insurers discussed, supra, Strathmore had no
    reasonable opportunity to file its own declaratory action before SPCA filed one. As such,
    Strathmore is not estopped from asserting policy defenses merely because it failed to file its own
    redundant declaratory action or counterclaim, even assuming a duty to defend existed. As stated,
    it is not necessary for an insurer to win “a race to the courthouse” (Korte Construction, 322 Ill.
    App. 3d at 458) or initiate its own declaratory judgment action where an insured has already filed
    one (Central Mutual Insurance Co., 
    2014 IL App (1st) 133145
    , ¶ 22). Strathmore participated in
    SPCA’s coverage action and filed a motion to dismiss in an effort to obtain a judicial determination
    on the coverage issue, and did, in fact, secure a judgment on the merits of that issue. L.A.
    Connection, 363 Ill. App. 3d at 263 (“the initiation of a declaratory judgment action by the insured,
    rather than the insurer, is sufficient to avoid estoppel. *** ‘[i]t is the fact of the proceeding itself,
    and not the identity of the party initiating the proceeding, that is of legal import.” (Internal
    quotation marks omitted) (Emphasis in original).
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    No. 1-22-0888
    ¶ 205 Accordingly, the circuit court properly entered judgment on the pleadings as to SPCA’s
    estoppel claim against it.
    ¶ 206 ii. Notice
    ¶ 207 SPCA also contends that its notice to Strathmore was reasonable and the circuit court erred
    in entering judgment on the pleadings in that regard.
    ¶ 208 Like other policies involved in this case, Strathmore’s notice provision provided that if a
    claim is made or suit is brought, the insured “must ***[i]mmediately record the specifics of the
    claim or ‘suit’ and the date received; and *** [n]otify us as soon as practicable.” Thus, SPCA was
    required to notify Strathmore within a reasonable time, given the facts and circumstances.
    Northbrook Property & Casualty Insurance Co., 313 Ill. App. 3d at 465; Livorsi Marine, Inc., 
    222 Ill. 2d at 311-12
    .
    ¶ 209 For reasons we explained, supra, we similarly conclude here that SPCA failed to provide
    reasonable notice of the Novak Litigation and various claims therein to Strathmore. SPCA’s
    pleadings show it was aware of the Novak Litigation starting in 2007 and each new claim
    thereafter, and SPCA does not contend otherwise. SPCA notified Travelers each time a new claim
    was filed, but it did not notify Strathmore of any claims until October 2017, at the earliest. SPCA’s
    pleadings demonstrate that it was sufficiently sophisticated in insurance matters and that Travelers
    advised SPCA that it was defending under a reservation of rights and to investigate whether other
    insurers’ policies provided coverage. The delay deprived Strathmore of any opportunity to
    investigate these claims or participate in the defense until several years after the claims were
    initiated.
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    No. 1-22-0888
    ¶ 210 SPCA has failed to sufficiently plead that its notice was reasonable considering the
    circumstances. Molda, 
    2015 IL App (1st) 140548
    , ¶ 67. Accordingly, as a matter of law, SPCA
    failed to provide notice as required by the Strathmore Policy. Strathmore’s contractual duties under
    the policy were not triggered. As such, SPCA is not entitled to coverage under the Strathmore
    Policy as a matter of law, and the circuit court correctly entered judgment on the pleadings.
    ¶ 211 iii. Section 155 Claim
    ¶ 212 In its final argument on appeal, SPCA contends that the circuit court erred in granting
    judgment on the pleadings with respect to its section 155 claim of the Illinois Insurance Code. The
    circuit court did not directly address this count, but it did grant Strathmore’s motion for judgment
    on the pleadings as to all counts against Strathmore in the SATC, which included the section 155
    claim.
    ¶ 213 SPCA again refers to its prior arguments in support of this contention. Having determined
    that there is no coverage available under the Strathmore Policy, it is apparent that a bona fide
    dispute as to coverage existed and the circuit court properly granted judgment on the pleadings as
    a matter of law. Uhlich Children’s Advantage Network, 398 Ill. App. 3d at 723; Scudella, 174 Ill.
    App. 3d at 253; Dominick's Finer Foods, 
    2018 IL App (1st) 161864
    , ¶ 94.
    ¶ 214                                  III. CONCLUSION
    ¶ 215 For the reasons stated, we affirm the judgment of the Cook County circuit court.
    ¶ 216 Affirmed.
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