Consumer Attorney Services, P.A. v. State of Indiana , 53 N.E.3d 599 ( 2016 )


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  •                                                                            FILED
    May 23 2016, 9:04 am
    CLERK
    Indiana Supreme Court
    Court of Appeals
    and Tax Court
    ATTORNEYS FOR APPELLANT                                   ATTORNEYS FOR APPELLEE
    Kevin P. Podlaski                                         Gregory F. Zoeller
    Micah J. Nichols                                          Attorney General of Indiana
    Beers Mallers Backs & Salin, LLP
    Fort Wayne, Indiana                                       David Lee Steiner
    Aaron T. Craft
    Deputy Attorneys General
    Indianapolis, Indiana
    IN THE
    COURT OF APPEALS OF INDIANA
    Consumer Attorney Services,                               May 23, 2016
    P.A., The McCann Law Group,                               Court of Appeals Cause No.
    LLP, and Brenda L. McCann,                                49A05-1504-PL-274
    individually and as owner                                 Appeal from the Marion Superior
    and/or officer of Consumer                                Court
    Attorney Services, P.A. and the                           The Honorable John F. Hanley,
    McCann Law Group, LLP,                                    Judge
    Appellants-Defendants,                                    Trial Court Cause No.
    49D11-1401-PL-1477
    v.
    State of Indiana,
    Appellee-Plaintiff.
    Barnes, Judge.
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274                    Page 1 of 27
    Case Summary
    [1]   Consumer Attorney Services, P.A. (“CAS”), The McCann Law Group, LLP
    (“MLG”), and Brenda McCann (“McCann”) (collectively “the Defendants”)
    appeal the trial court’s denial of summary judgment against the Attorney
    General of Indiana (“Attorney General”). We affirm in part and reverse in
    part.
    Issues
    [2]   The issues before us are:
    I.      whether MLG, CAS, and McCann are exempt from
    liability under the Credit Services Organization Act under that
    Act’s exemption for attorneys;
    II.     whether MLG, CAS, and McCann are exempt from
    liability under the Mortgage Rescue Protection Fraud Act under
    that Act’s exemption for attorneys;
    III. whether MLG, CAS, and McCann are exempt from
    liability under the Home Loan Practices Act; and
    IV. whether MLG, CAS, and McCann are exempt from
    liability under the Deceptive Consumer Sales Act.
    Facts
    [3]   The evidence most favorable to the Attorney General as the summary judgment
    nonmovant is that McCann, a Florida attorney, incorporated CAS in Florida in
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 2 of 27
    April 2011.1 Later, CAS was converted into MLG in Florida. On March 1,
    2013, MLG registered with the Indiana Secretary of State as a foreign LLP.
    From April 8 to September 9, 2013, MLG operated in Indiana under the CAS
    name. MLG/CAS2 held itself out as a multi-jurisdiction consumer advocacy
    law firm designed to assist homeowners who were facing foreclosure. It
    advertised its services to Indiana residents regarding foreclosure defense or
    home loan modification on the internet, television, and radio. Customers who
    agreed to obtain MLG/CAS’s services were required to provide bank account
    information from which monthly payments to MLG/CAS were withdrawn
    automatically. MLG/CAS increased the monthly payment amount if a
    customer’s mortgage company initiated foreclosure proceedings.
    [4]   McCann was never licensed to practice law in Indiana. MLG/CAS entered
    into arrangements with five different licensed Indiana attorneys to carry out its
    business here. All of these attorneys practiced law in Indiana separate and
    apart from their affiliation with MLG/CAS. With attorney Justin Wall,
    MLG/CAS originally entered into an “Associate Agreement,” and he later
    executed a “Partners Addendum.” App. pp. 75, 441. The partnership
    agreement granted Wall a one percent non-voting interest in MLG/CAS.
    Under the agreement, Wall was to: provide legal representation, advice, and
    1
    McCann later was effectively disbarred by the Florida Supreme Court. See In re Petition for Disciplinary
    Revocation of McCann, 
    153 So.3d 905
     (Fla. 2014).
    2
    We will refer to MLG and CAS collectively as MLG/CAS, given that it was one single entity that used
    both names at various times.
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274                       Page 3 of 27
    supervision to clients on Indiana cases as assigned to him by MLG/CAS;
    participate in client intake and make referrals to other attorneys as needed;
    maintain knowledge of and advise MLG/CAS of Indiana professional
    responsibility rules; review and audit monthly firm reports; and participate in
    firm meetings and comply with firm rules. Wall’s employment with
    MLG/CAS was described as an “at-will relationship.” Id. at 442.
    [5]   Attorneys Eric Jackson and Kimberly Vereb entered into “Of Counsel”
    agreements with MLG/CAS. Id. at 81, 94. These agreements specified that
    Jackson and Vereb were independent contractors and not employees of
    MLG/CAS. Jackson’s agreement specified that he was retained for the
    purpose of assisting firm clients in the filing of bankruptcy petitions, using
    documentation provided solely by the firm.3 Vereb’s agreement was not so
    limited. It did expressly acknowledge that Vereb was not intended to be
    employed full-time, and that she was solely responsible for all overhead
    expenses associated with her practice.
    [6]   Attorneys Jonathan Albright and Jeffrey Branstetter entered into “Associate”
    agreements with MLG/CAS. Id. at 83, 86. These agreements specified that
    Albright and Branstetter were considered independent contractors and detailed
    the type and scope of legal work they were expected to perform.
    3
    Most of Jackson’s agreement is not in the record before us.
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 4 of 27
    [7]   The Attorney General began investigating MLG/CAS after receiving numerous
    consumer complaints. The investigation focused on five particular Indiana
    customers of MLG/CAS: James Vaughn, Terrance Hollowell, Tonya Green,
    James Daughtery, and Petronie Paul. These five individuals executed
    foreclosure defense agreements with MLG/CAS between January 9, 2012, and
    August 29, 2012. The individuals have asserted that they had little to no
    communication with any Indiana attorneys regarding their cases and, in some
    instances, were never informed who their assigned Indiana attorney was.
    Additionally, the individuals and the Attorney General have asserted that
    MLG/CAS and the Indiana attorneys performed little to no actual legal
    services on the individuals’ behalf, yet the individuals were required to pay fees
    upfront to MLG/CAS that were never returned. The individuals and Attorney
    General also claim that the individuals received little communication from
    MLG/CAS, that the bulk of such communications was through persons other
    than the Indiana attorneys, and that MLG/CAS representatives were evasive in
    communicating when contacted by the individuals.
    [8]   Following the investigation, the Attorney General sued the Defendants for
    purported violations of the Indiana Credit Services Organization Act
    (“CSOA”), Indiana Code Chapter 24-5-15, the Mortgage Rescue Protection
    Fraud Act (“MRPFA”), Indiana Code Article 24-5.5, the Home Loan Practices
    Act (“HLPA”), Indiana Code Article 24-9, and the Deceptive Consumer Sales
    Act (“DCSA”), Indiana Code Chapter 24-5-0.5. Specifically, the Attorney
    General alleged the Defendants violated the CSOA by receiving payment for
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 5 of 27
    services before they were completed and by failing to post and file a surety bond
    of $25,000 before conducting business in Indiana. The Attorney General
    alleged the Defendants violated the MRPFA by receiving compensation before
    full performance of contracted services and by failing to provide certain written
    notices required by both the MRPFA and the CSOA. As for the HLPA, the
    Attorney General alleged that the Defendants engaged in “deceptive acts”
    prohibited by the HLPA specifically by violating the CSOA and the MRPFA.
    Id. at 24. Finally, with respect to the DCSA, the Attorney General alleged that
    the Defendants committed prohibited “deceptive acts” by violating the CSOA
    and also by “representing to consumers that the Defendants had the
    characteristics of experienced consultants with in-depth industry knowledge on
    how to avoid and stop foreclosure . . . .” Id. at 25. The Attorney General
    further claimed under the DCSA that the Defendants knowingly and
    intentionally engaged in incurable deceptive acts, thus subjecting the
    Defendants to fines of $500 per violation. The Attorney General’s lawsuit did
    not name any of the individual Indiana licensed attorneys as defendants.
    [9]   The Defendants moved for summary judgment. They claimed they were
    explicitly exempt from the scope of the CSOA and the MRPFA because those
    Acts expressly do not apply to attorneys, and that attorneys are impliedly
    exempt from the HLPA and DCSA, particularly given the nature of the
    Attorney General’s allegations. The trial court denied the Defendants’
    summary judgment motion but certified its order for interlocutory appeal,
    which we have agreed to entertain pursuant to Indiana Appellate Rule 14(B).
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 6 of 27
    Analysis
    [10]   When we review a grant or denial of a motion for summary judgment, we apply
    the same standard as the trial court. Knighten v. E. Chicago Hous. Auth., 
    45 N.E.3d 788
    , 791 (Ind. 2015). “The moving party must show there are no
    genuine issues of material fact and it is entitled to judgment as a matter of law.”
    
    Id.
     If this burden is met, the non-moving party must present evidence
    establishing the existence of a genuine issue of material fact. 
    Id.
     We must
    consider only the evidence specifically designated by the parties in determining
    whether summary judgment should have been granted or denied. 
    Id.
     (citing
    Ind. Trial Rule 56(C), (H)). “We construe all factual inferences in favor of the
    non-moving party and resolve all doubts regarding the existence of a material
    issue against the moving party.” 
    Id.
     We may affirm the denial of summary
    judgment on any legal theory or basis supported by the designated evidence. 4
    Illinois Bulk Carrier, Inc. v. Jackson, 
    908 N.E.2d 248
    , 253 (Ind. Ct. App. 2009),
    trans. denied.
    4
    The Defendants argue in their reply in brief that the Attorney General has improperly raised arguments for
    affirming the denial of summary judgment that do not “focus on the actual issue that was certified on appeal,
    which is whether a Law Firm Exception exists or should exist under Indiana’s Consumer Protection Laws.”
    Reply Br. p. 3. Neither the trial court’s order certifying its denial of summary judgment for interlocutory
    appeal nor this court’s order accepting jurisdiction narrowly limited the issue to be decided on appeal.
    Rather, consistent with the proper standard of review, we may affirm the denial of the Defendants’ motion
    for summary judgment on any theory supported by the designated evidence.
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274                      Page 7 of 27
    I. CSOA
    [11]   The CSOA prohibits certain actions by “credit service organizations,” which
    are defined as persons (or companies) that promise to do things such as improve
    credit scores, obtain credit for another person, or obtain a delay or forbearance
    of a mortgage obligation. 
    Ind. Code § 24-5-15-2
    (a). Among other things, a
    credit service organization cannot charge or receive money before the complete
    performance of services that the organization agreed to perform for a consumer
    unless the organization has procured a surety bond of $25,000. I.C. §§ 24-5-15-
    5, 24-5-15-8. The CSOA also requires detailed information to be provided to a
    consumer before entering into a contract with a credit services organization,
    and requires that consumers be informed of their right to cancel a contract with
    the organization within three days. I.C. §§ 24-5-15-6, 24-5-15-7.
    [12]   The CSOA also explicitly states: “The term ‘credit services organization’ does
    not include any of the following: . . . (6) A person admitted to the practice of
    law in Indiana if the person is acting within the course and scope of the person’s
    practice as an attorney.” I.C. § 24-5-15-2(b)(6). Also, “person” is defined under
    the CSOA to mean “an individual, a corporation, a partnership, a joint venture,
    or any other entity.” I.C. § 24-5-15-4. The CSOA does not explicitly state
    whether it exempts law firms from the scope of its coverage. We must interpret
    the statute to determine whether the Legislature also intended to include law
    firms within this exemption. The Defendants argue that they ought to be
    included within that exemption.
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 8 of 27
    [13]   “The first step in interpreting a statute is to determine whether the Legislature
    has spoken clearly and unambiguously on the point in question.” Basileh v.
    Alghusain, 
    912 N.E.2d 814
    , 821 (Ind. 2009). If a statute is clear and
    unambiguous, we apply no rules of construction other than to take words and
    phrases in their plain, ordinary, and usual sense. 
    Id.
     However, if a statute is
    susceptible to more than one interpretation, it is deemed ambiguous and thus
    open to judicial construction and application of rules of interpretation. 
    Id.
    [14]   If a statute is ambiguous, our goal in applying rules of statutory construction is
    to determine and give effect to the Legislature’s intent. Adams v. State, 
    960 N.E.2d 793
    , 798 (Ind. 2012). Among other things, we must read statutes as a
    whole, “avoiding excessive reliance on a strict, literal meaning or the selective
    reading of individual words.” 
    Id.
     Additionally, we will presume the
    Legislature intended statutory language to be applied logically and consistently
    with the statute’s underlying policy and goals, and we avoid construing a
    statute so as to create an absurd result. Walczak v. Labor Works-Ft. Wayne LLC,
    
    983 N.E.2d 1146
    , 1154 (Ind. 2013). We must assume that the Legislature used
    all language in a statute intentionally, and we will strive to give effect to every
    word. Pabey v. Pastrick, 
    816 N.E.2d 1138
    , 1148 (Ind. 2004). Statutes should be
    given practical application and construed so as to prevent absurdity, hardship,
    or injustice, and to favor public convenience. 
    Id.
     Any exceptions to a statute’s
    application generally should be strictly construed. Natural Res. Comm’n of
    Indiana Dep’t of Natural Res. v. Porter County Drainage Bd., 
    576 N.E.2d 587
    , 589
    (Ind. 1991).
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 9 of 27
    [15]   The Attorney General and the Defendants are in full agreement that the CSOA
    is ambiguous with respect to whether it exempts law firms from the definition
    of a credit service organization. And, the Attorney General concedes on appeal
    “that the law firm of an Indiana attorney exempt under the CSOA . . . is also
    exempt from the CSOA.” Appellee’s Br. p. 34. The parties agree with the logic
    of the Kansas Supreme Court’s decision in Hays v. Ruther, 
    313 P.3d 782
     (Kan.
    2013), which interpreted a similarly-worded attorney exemption under Kansas’s
    Credit Services Organization Act (“KCSOA”), which also did not include an
    express law firm exemption.
    [16]   In Hays, two Kansas residents brought suit in federal court against an out-of-
    state limited liability company that they had hired to assist them with consumer
    debt and dealing with creditors. The suit alleged violations of the KCSOA and
    the Kansas Consumer Protection Act (“KCPA”). As with the Indiana CSOA,
    the KCSOA exempted “[a]ny person licensed to practice law in this state” from
    the definition of a credit services organization, and defined a “person” to
    include corporations, partnerships, and other business organizations. Hays, 313
    P.3d at 786 (citing 
    Kan. Stat. Ann. §§ 50-1116
    (b) and 50-1117(f)). The Hays
    court concluded that the KCSOA was ambiguous, noting there was a conflict
    between the attorney exemption and the definition of a “person” because
    business organizations cannot be licensed to practice law. 
    Id.
     Engaging in
    statutory construction, the court held, “the legislature intended the attorney
    exception in KCSOA to apply to the law firm of an attorney who is exempt
    from the provisions under the Act.” 
    Id.
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 10 of 27
    [17]   The first reason the court gave for this conclusion was that “exempting
    attorneys without exempting law firms may produce absurd results.” 
    Id.
     The
    court explained:
    For example, attorneys often employ consultants and paralegals
    who may engage in timekeeping for billing purposes. To exempt
    attorneys from statutory requirements and penalties while
    subjecting their support staff to such requirements and penalties
    would at the very least vastly complicate the practice of law and
    in many instances could render it impractical. Furthermore,
    attorneys frequently set up their practices as business
    organizations. Attorneys who elect to form limited liability
    companies would find themselves in the peculiar situation of
    being exempt as individuals from the reach of KCSOA but
    subject to all the requirements of KCSOA in their business
    organizational capacity.
    
    Id.
     (citation omitted). The court held it would be impracticable and
    unreasonable to interpret the KCSOA to not apply to a covered attorney’s law
    firm. 
    Id.
    [18]   The court gave a second reason for its holding: after the filing of the suit in the
    case, the Kansas Legislature amended the KCSOA to expressly include an
    attorney’s law firm as being exempt from the Act’s coverage. Id. at 787.
    Minutes from discussion of the amendment in the legislature indicated that this
    amendment was intended as a clarification, not expansion, of the original
    attorney exemption. Id.
    [19]   Our General Assembly has not enacted an express law firm exemption under
    the CSOA, unlike the Kansas Legislature. However, the Attorney General
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 11 of 27
    nonetheless concedes that it would be absurd to exempt a licensed Indiana
    attorney from the CSOA’s coverage, but not that attorney’s law firm. We
    agree. It would be unreasonable to excuse an attorney from complying with the
    CSOA in his or her individual capacity while simultaneously requiring him or
    her to comply with it as an employee or member of a law firm. It also would
    expose non-lawyer employees of a law firm to indirect liability for violations of
    the CSOA for which the firm’s attorneys would be immune.
    [20]   Additionally, we presume that in enacting the CSOA and creating the attorney
    exemption, the General Assembly was cognizant of the Indiana Supreme
    Court’s traditional role in regulating the practice of law in this state through its
    Disciplinary Commission, the Admission and Discipline Rules, and the Rules
    of Professional Conduct. The constitutional basis of this role is found in Article
    7, Section 4 of the Indiana Constitution, which vests the Indiana Supreme
    Court with “original jurisdiction . . . in admission to the practice of law,
    discipline or disbarment of those admitted; [and] the unauthorized practice of
    law.” Additionally, Indiana Code Section 33-24-1-2(b) provides that our
    supreme court “has exclusive jurisdiction to: (1) admit attorneys to practice law
    in all courts of the state; and (2) issue restraining orders and injunctions in all
    cases involving the unauthorized practice of the law; under rules and
    regulations as the supreme court may prescribe.” Although this statute makes
    specific reference only with respect to “restraining orders and injunctions in all
    cases involving the unauthorized practice of law,” our supreme court seems to
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 12 of 27
    take a broader view of its exclusive jurisdiction in this area, as reflected in
    Indiana Appellate Rule 4(B):
    The Supreme Court shall have exclusive jurisdiction over the
    following matters:
    (1) The Practice of Law.
    Matters relating to the practice of law including:
    (a) Admissions to practice law;
    (b) The discipline and disbarment of attorneys admitted to
    the practice of law; and
    (c) The unauthorized practice of law (other than criminal
    prosecutions therefor).
    Thus, our supreme court has exclusive jurisdiction to penalize lawyers for
    ethical violations beyond issuing injunctions against the unauthorized practice
    of law. We further note that, under Article 3, Section 1 of the Indiana
    Constitution, the separation of powers provision, no member of the legislative,
    executive, or judicial branches may exercise any of the functions of another
    branch of government, except as expressly provided by the Constitution.
    [21]   Appellate Rule 4(B) does contain an express exemption from our supreme
    court’s exclusive jurisdiction regarding lawyer discipline, with its reference to
    “criminal prosecutions” for the unauthorized practice of law. Currently, such
    prosecutions are expressly permitted by Indiana Code Section 33-43-2-1. It has
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 13 of 27
    been held that such prosecutions do not violate the separation of powers
    doctrine. Levy v. State, 
    799 N.E.2d 71
    , 75-76 (Ind. Ct. App. 2003) (addressing
    preceding version of statute, 
    Ind. Code § 33-1-5-1
    ), trans. denied; see also State ex
    rel. Indiana State Bar Ass’n v. Northouse, 
    848 N.E.2d 668
    , 675 (Ind. 2006) (citing
    Levy with approval). We conclude however, given the constitutional language
    and the language of Appellate Rule 4(B), that any intrusions upon our supreme
    court’s authority regulating the practice of law in this state must be expressed by
    our General Assembly in clear and unmistakable language. Such language is
    lacking under the CSOA. Moreover, we deem that the intent of the General
    Assembly in exempting attorneys from coverage of the CSOA was to entrust
    our supreme court to adequately police lawyers and their firms in this area.
    There also is the potential for conflicting obligations between the CSOA and the
    Rules of Professional Conduct regarding matters such as attorney fees and
    obligations to clients; it makes sense that lawyers and their firms should
    concern themselves with having to comply with one set of rules, not multiple
    sets.
    [22]   Although the Attorney General agrees that licensed Indiana attorneys and their
    law firms are both exempt from the CSOA, it contends that MLG/CAS does
    not actually qualify as a “law firm,” or at least that there are questions of fact as
    to whether it does so. The Attorney General notes that much of the
    complained-of activity in this case occurred out-of-state (such as
    communication or lack thereof), that the Indiana attorneys had very little actual
    involvement in providing legal representation to Indiana clients of MLG/CAS,
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    and that much of the document preparation was handled by non-Indiana
    attorneys or employees of MLG/CAS and not the Indiana attorneys.
    [23]   The Attorney General notes that in Hays, the Kansas Supreme Court stated that
    it was “not asked to define a law firm, and we take no position on whether the
    defendant Consumer Law Associates, LLC is an exempt law firm under the
    KCSOA.” Hays, 313 P.3d at 787. The Attorney General then directs us to
    Parks v. Persels & Associates, LLC, 
    509 B.R. 345
     (D. Kan. 2014). In that case, a
    heavily-indebted Kansas individual contacted a debt settlement company that
    advertised on the internet; that company in turn referred the individual to
    Persels and Associates, LLC (“Persels”), a Maryland-based law firm with no
    Kansas-based partners or employees. Persels, however, had an independent
    contractor relationship with a Kansas attorney, Stan Goodwin, who was
    supposed to provide debt settlement services for the individual. The vast
    majority of the actual work related to the case, however, was performed by
    Persels’s staff and attorneys other than Goodwin. After the individual had
    made many months of payment on a debt settlement plan, his total debt had
    barely been paid down because most of the payments went toward legal fees for
    Persels and Goodwin. One of the individual’s creditors brought suit against the
    individual, who then filed for bankruptcy. The bankruptcy trustee then filed an
    adversarial action against Persels and Goodwin to recover payments made to
    them, pursuant to the KCSOA and the KCPA, and also alleged legal
    malpractice and breach of fiduciary duty.
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    [24]   Persels and Goodwin moved for summary judgment; the bankruptcy court
    recommended denial of this motion, which the district court adopted. With
    respect to claims under the KCSOA versus Persels, the court declined to allow
    the firm to invoke the attorney exemption based upon its independent
    contractor relationship with Goodwin. The court noted that none of Persels’s
    members or staff attorneys were admitted to practice law in Kansas, which was
    the reason it entered into an independent contract arrangement with Goodwin
    in order to represent the individual debtor. Parks, 509 B.R. at 352-53. The
    court concluded with respect to Persels:
    If anything, the court finds that the problem of the “absurd
    result” identified in Hays would arise only if the court were to
    adopt Persels’ argument relating to the exemption. If the court so
    held, it would mean that Kansas attorneys and their law firms
    would be subject to regulation by the Kansas Supreme Court,
    while non-lawyer credit services organizations were subject to the
    KCSOA. But out-of-state attorneys, such as Persels, would
    remain wholly unregulated under Kansas law.
    Id. at 353.
    [25]   The court also concluded that even Goodwin was not necessarily entitled to the
    attorney exemption under the KCSOA. It noted the lack of work he performed
    on the case and lack of advice given and that fees were paid solely to Persels,
    who in turn paid Goodwin. The court held:
    The facts set forth by the bankruptcy court would support the
    conclusion that Goodwin is not entitled to the exemption. As
    noted earlier, the KCSOA exemption applies only to an attorney
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    “acting within the course and scope of such person's practice as
    an attorney.” Here, the [sic] Goodwin’s departure from the
    minimal expectations of any attorney is so complete that a
    rational fact finder could determine that he was not acting as an
    attorney at all. The bankruptcy court correctly observed, “If this
    is the extent of what Goodwin does for his ‘clients,’ whether he is
    ‘practicing law’ as that term is commonly understood is
    questionable.”
    Id.
    [26]   The Attorney General urges us to find this case parallel to Parks and to hold
    that there are genuine issues of material fact as to whether MLG/CAS actually
    was the “law firm” of the Indiana lawyers so as to warrant application of the
    CSOA attorney exemption. We decline to do so. First, the Parks court’s
    decision not to exempt Persels from coverage of the KCSOA seems to have
    been based in large part on the perception that if the exemption was invoked,
    Persels could evade both compliance with the KCSOA and regulation by the
    Kansas Supreme Court because it was an out-of-state law firm.
    [27]   In Indiana, however, our supreme court has been very clear that it has the
    authority to regulate both entities not admitted to the Indiana bar, as well as
    out-of-state lawyers. See In re Coale, 
    775 N.E.2d 1079
    , 1081 (Ind. 2002)
    (“Notwithstanding the fact that the respondents hold no Indiana law licenses
    and therefore are not subject to this Court’s usual disciplinary sanctions for
    licensed Indiana attorneys who engage in professional misconduct, any acts
    which the respondents take in Indiana that constitute the practice of law are
    subject to our exclusive jurisdiction to regulate professional legal activity in this
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    state.”), cert. denied; Northouse, 848 N.E.2d at 671-72 (disciplining non-attorneys
    located in Indiana for the unauthorized practice of law). Thus, even if
    MLG/CAS is exempt from the scope of the CSOA, our supreme court
    possesses the authority to take disciplinary action against the firm. Such
    authority does not appear to be dependent upon whether or when MLG/CAS
    registered as a law firm with either the Indiana Secretary of State or the Board
    of Law Examiners; at least, our supreme court has never mentioned such a
    requirement. Additionally, our supreme court has imposed remedies for ethical
    violations against lawyers and non-lawyers that include return of unreasonable
    fees or fees collected for the unauthorized practice of law. See In re Hailey, 
    792 N.E.2d 851
    , 864 (Ind. 2003); State ex rel. Indiana State Bar Ass’n v. United Fin. Sys.
    Corp., 
    926 N.E.2d 8
    , 18 (Ind. 2010), cert. denied.
    [28]   Second, to the extent the Parks court found it relevant to delve into Goodwin’s
    lack of actual legal work as an indication that both he and Persels were not
    entitled to the KCSOA attorney exemption, we decline to apply such a holding.
    We acknowledge the evidence in the record that the bulk of the actual work
    performed for and communication with Indiana residents originated in
    MLG/CAS’s Florida offices. Still, one of the Indiana attorneys with which
    MLG/CAS contracted was assigned to represent each Indiana resident; both
    the contracts between MLG/CAS and the attorneys, and those between
    MLG/CAS and the consumer residents, were related to the provision of legal
    services and thus within the scope of the CSOA attorney exemption. Whether
    those attorneys actually provided a minimally-acceptable level of legal services
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 18 of 27
    to those residents is precisely the type of ethical question that ordinarily is
    entrusted exclusively to our supreme court, unless there is a question of legal
    malpractice or the unauthorized practice of law.
    [29]   Indeed, one of those attorneys, Jackson, has been disciplined for precisely that
    reason regarding his association with MLG/CAS. Specifically, Jackson agreed
    that he violated the following ethical rules:
    1.4(a)(1): Failure to promptly inform a client of circumstance
    (limited scope of employment) to which the client’s informed
    consent is required.
    1.4(a)(2): Failure to reasonably consult with a client about the
    means by which the client’s objectives are to be accomplished.
    1.4(a)(3): Failure to keep a client reasonably informed about the
    status of a matter.
    1.4(a)(5): Failure to consult with client about any relevant
    limitation on the lawyer’s conduct when the lawyer knows that
    the client expects assistance.
    1.4(b): Failure to explain a matter to the extent reasonably
    necessary to permit a client to make informed decisions.
    1.5(e): Failure to obtain a client’s required approval of a fee
    division.
    5.3(b) and Guideline 9.1: Failure to discharge responsibilities
    regarding supervision of non-lawyers.
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 19 of 27
    5.4(c): Permitting a person who recommends, employs, or pays
    the lawyer to render legal services for another to direct or
    regulate the lawyer's professional judgment in rendering such
    legal services.
    5.5(a): Assisting in the unauthorized practice of law.
    8.4(a): Knowingly assisting another to violate the Rules of
    Professional Conduct.
    8.4(c): Engaging in conduct involving dishonesty, fraud, deceit or
    misrepresentation.
    8.4(d): Engaging in conduct prejudicial to the administration of
    justice.
    [30]   In re Jackson, 
    24 N.E.3d 419
    , 420 (Ind. 2015). Jackson was suspended from
    practice for 120 days as a result of this unethical conduct. Id. at 420-21.
    [31]   Given that Jackson has been penalized by our supreme court for his
    MLG/CAS related work, and given that our supreme court has previously
    penalized out-of-state lawyers and/or unlicensed persons for practicing law in
    this state, it begs the question of why our supreme court should not be entrusted
    to take any necessary action against MLG/CAS. We acknowledge that the
    arrangements between the Indiana attorneys and MLG/CAS were perhaps not
    indicative of a traditional law firm-lawyer relationship, particularly because
    each of the Indiana attorneys maintained law practices completely separate
    from MLG/CAS. There is nothing in the record to indicate that the contracts
    between the Indiana attorneys and MLG/CAS were invalid or unenforceable.
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 20 of 27
    They did in fact create employment relationships between the attorneys and the
    firm—four of whom were specified to be independent contractors, like the
    Kansas attorney in Parks, but one of whom was specified to be a partner with a
    one-percent ownership stake in MLG/CAS, unlike in Parks.
    [32]   Indiana Rule of Professional Conduct 1.0(c) defines a “law firm” as “a lawyer
    or lawyers in a law partnership, professional corporation, sole proprietorship or
    other association authorized to practice law; or lawyers employed in a legal
    services organization or the legal department of a corporation or other
    organization.” We note that the official commentary to this rule states:
    Whether two or more lawyers constitute a firm within paragraph
    (c) can depend on the specific facts. For example, two
    practitioners who share office space and occasionally consult or
    assist each other ordinarily would not be regarded as constituting
    a firm. However, if they present themselves to the public in a
    way that suggests that they are a firm or conduct themselves as a
    firm, they should be regarded as a firm for purposes of the Rules.
    The terms of any formal agreement between associated lawyers
    are relevant in determining whether they are a firm, as is the fact
    that they have mutual access to information concerning the
    clients they serve.
    Ind. Professional Conduct Rule 1.0(c), cmt. Here, there is no doubt the Indiana
    attorneys presented themselves to the public, and in particular to clients of
    MLG/CAS, as conducting business as part of a law firm. The relationship
    between the Indiana attorneys and MLG/CAS for the provision of legal
    services was cemented in the formal, detailed agreements they entered into.
    We conclude that the undisputed designated evidence clearly demonstrates as a
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 21 of 27
    matter of law that MLG/CAS was the law firm of the Indiana attorneys for
    purposes of the CSOA attorney exemption. Thus, the trial court should have
    granted summary judgment in favor of MLG/CAS on the Attorney General’s
    claims under the CSOA.
    [33]   We note, however, that McCann herself has never been a member of the
    Indiana bar, nor is she a “law firm.” We do not believe that the express
    Indiana attorney exemption in the CSOA and the implied exemption for an
    attorney’s law firm should be extended to individual attorneys within the firm
    who have never been licensed in Indiana. Although her firm and its employees
    may be exempt from CSOA liability, McCann in her personal capacity is not
    entitled to the protection of the CSOA attorney exemption, and summary
    judgment properly was denied as to McCann.
    II. MRPFA
    [34]   Next, we address whether MLG/CAS and McCann were entitled to summary
    judgment as to the Attorney General’s claims under the MRPFA. The MRPFA
    imposes certain requirements upon “foreclosure consultants” who represent to
    homeowners that they can do things such as prevent, postpone, or reverse the
    effects of foreclosure. See I.C. § 24-5.5-2-2. Those requirements do not apply to
    any “attorney licensed to practice law in Indiana who is representing a
    mortgagor.” I.C. § 24-5.5-1-1(6). The Attorney General points out that this
    attorney exemption is worded differently than the one under the CSOA, in that
    it expressly refers to “attorneys,” and not “persons,” and the MRPFA does not
    contain a further definition of “person” that includes business organizations.
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 22 of 27
    The Attorney General thus contends that unlike the CSOA, the MRPFA
    exempts only individual attorneys from its coverage and not law firms.
    [35]   However, we find it would be equally absurd under the MRPFA to exclude an
    attorney from its requirements while subjecting his or her law firm to them.
    The vast majority of lawyers work within some form of law firm organization,
    ranging from sole proprietorships to multi-jurisdictional firms with hundreds of
    lawyers. As with the CSOA, it would make little sense to exempt attorneys
    from the MRPFA while simultaneously requiring them to comply with it, or
    else subject their law firm to sanctions—thus penalizing attorneys and their staff
    for failing to comply with a statute they are supposedly exempt from complying
    with. And as with the CSOA, the evidence demonstrates that MLG/CAS was
    the law firm of the Indiana attorneys, and thus exempt from coverage of the
    MRPFA. McCann herself, though, is still subject to liability under that act, for
    similar reasons as explained under the CSOA. MLG/CAS is entitled to
    summary judgment on the Attorney General’s claims under the MRPFA, while
    McCann is not.
    III. HLPA
    [36]   The HLPA prohibits certain lending practices in connection with home loans,
    including the commission of “a deceptive act in connection with a mortgage
    transaction or a real estate transaction.” I.C. § 24-9-3-7(c)(3). A “deceptive
    act” is one in which a person knowingly or intentionally makes a material
    misrepresentation, knowingly or intentionally conceals material information, or
    violates the MRPFA. I.C. § 24-9-2-7. In its complaint for violations of the
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 23 of 27
    HLPA, the Attorney General alleged that the “deceptive acts” committed by
    MLG/CAS and McCann were the previously-stated violations of both the
    CSOA and the MRPFA. There was no other basis for any alleged violation of
    the HLPA. Because we have held that MLG/CAS is exempt from the coverage
    of both the CSOA and the MRPFA, any purported violations of those acts also
    cannot form the basis of any claim under the HLPA. However, again, McCann
    in her individual capacity may be held liable for violations of the HLPA.
    MLG/CAS is entitled to summary judgment on the HLPA claims, while
    McCann is not.
    IV. DCSA
    [37]   Finally, we address the Attorney General’s claims against MLG/CAS and
    McCann under the DCSA. The DCSA generally prohibits a “supplier” from
    committing an “unfair, abusive, or deceptive act, omission, or practice in
    connection with a consumer transaction.” I.C. § 24-5-0.5-3(a). A “supplier” is
    defined as:
    (A) A seller, lessor, assignor, or other person who regularly
    engages in or solicits consumer transactions, including soliciting
    a consumer transaction by using a telephone facsimile machine
    to transmit an unsolicited advertisement. The term includes a
    manufacturer, wholesaler, or retailer, whether or not the person
    deals directly with the consumer.
    (B) A person who contrives, prepares, sets up, operates,
    publicizes by means of advertisements, or promotes a pyramid
    promotional scheme.
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 24 of 27
    (C) A debt collector.
    I.C. § 24-5-0.5-2(a)(3). Attorneys are expressly exempt from the definition of
    “debt collector” but are otherwise not mentioned in the DCSA. I.C. § 24-5-0.5-
    2(a)(15). A “consumer transaction” is defined as “a sale, lease, assignment,
    award by chance, or other disposition of an item of personal property, real
    property, a service, or an intangible . . . .” I.C. § 24-5-0.5-2(a)(1). The Attorney
    General notes that MLG/CAS fits within the definition of a “supplier” under
    the DCSA because it regularly solicited and engaged in business related to the
    sale of services. In its reply brief, MLG/CAS does not refute this assertion or
    make any separation of powers argument regarding regulation of the legal
    profession by our supreme court or in any way explain why it would not be
    covered by the DCSA.
    [38]   In his complaint, the Attorney General alleged that MLG/CAS and McCann
    violated the DCSA by (1) violating the CSOA, and (2) “representing to
    consumers that Defendants had the characteristics of experienced consultants
    with in-depth industry knowledge on how to avoid and stop foreclosure . . . .”
    App. p. 25.5 As with the HLPA claims, because MLG/CAS is exempt from the
    requirements of the CSOA, it likewise cannot be held liable for any violations of
    5
    The Attorney General also alleged that the Defendants committed deceptive acts “with knowledge and
    intent to deceive . . . .” App. p. 25. On appeal, the Attorney General characterizes this as a separate
    allegation of deceptive conduct by the Defendants under the DCSA; however, this does not appear to be a
    separate allegation, as opposed to a necessary mens rea element that would justify the imposition of civil
    penalities against the Defendants for the other stated violations of the DCSA. See I.C. § 24-5-0.5-4(g).
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274                     Page 25 of 27
    the CSOA under the DCSA. However, as noted by the Attorney General, there
    is a freestanding claim for a violation of the DCSA that is not dependent upon
    violation of the CSOA. As with the definition of a “supplier” governed by the
    DCSA, the Defendants offer no argument as to why they could not be held
    liable for violating the DCSA by making deceptive representations to
    consumers. Such representations may constitute a “deceptive act” related to a
    “consumer transaction” as defined by statute if they were intended to convey
    that the services to be provided had “sponsorship, approval, performance,
    characteristics, accessories, uses, or benefits it does not have which the supplier
    knows or should reasonably know it does not have” or if the services were “of a
    particular standard, quality, grade, style, or model, if it is not and if the supplier
    knows or should reasonably know that it is not.” I.C. § 24-5-0.5-3(b)(1), (2).
    [39]   We conclude that MLG/CAS is entitled to summary judgment on the claim
    under the DCSA related to alleged violations of the CSOA, but not on the
    claim alleging an independent violation of the DCSA. McCann is not entitled
    to summary judgment for DCSA claims related to either the CSOA—because
    she personally was not exempt from that act—or to the independent DCSA
    violation.
    Conclusion
    [40]   MLG/CAS is entitled to summary judgment on the Attorney General’s claims
    against it under the CSOA, the MRPFA, and the HLPA, and as to the claim
    under the DCSA based upon violations of the CSOA. We reverse the denial of
    summary judgment with respect to those claims and direct that summary
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 26 of 27
    judgment be entered in MLG/CAS’s favor. MLG/CAS is not entitled to
    summary judgment on the independent DCSA claim for deceptive
    representations, and we affirm the denial of summary judgment as to
    MLG/CAS to that extent. McCann personally is not entitled to summary
    judgment on any of the Attorney General’s claims, and we affirm the denial of
    summary judgment as to her in its entirety. In conclusion, we presume the
    Indiana Supreme Court Disciplinary Commission is well aware of
    MLG/CAS’s and McCann’s activities in this state, given its punishment of
    Jackson for his association with MLG/CAS.
    [41]   Affirmed in part and reversed in part.
    Robb, J., and Altice, J., concur.
    Court of Appeals of Indiana | Opinion 49A05-1504-PL-274 | 49A05-1504-PL-274   Page 27 of 27
    

Document Info

Docket Number: 49A05-1504-PL-274

Citation Numbers: 53 N.E.3d 599

Filed Date: 5/23/2016

Precedential Status: Precedential

Modified Date: 1/12/2023