Hamilton Southeastern Utilities, Inc. v. Indiana Utility Regulatory Commission ( 2019 )


Menu:
  •                                                                           FILED
    Oct 15 2019, 7:33 am
    CLERK
    Indiana Supreme Court
    Court of Appeals
    and Tax Court
    ATTORNEYS FOR APPELLANT                                    ATTORNEYS FOR APPELLEE
    Randolph L. Seger                                          INDIANA UTILITY
    Brian W. Welch                                             REGULATORY COMMISSION
    Michael T. Griffiths                                       Curtis T. Hill, Jr.
    Bingham Greenebaum Doll LLP                                Attorney General of Indiana
    Indianapolis, Indiana                                      Aaron T. Craft
    Deputy Attorney General
    Indianapolis, Indiana
    Beth E. Heline
    General Counsel
    Jeremy R. Comeau
    Assistant General Counsel
    Indiana Utility Regulatory
    Commission
    Indianapolis, Indiana
    ATTORNEYS FOR APPELLEE
    INDIANA OFFICE OF UTILITY
    CONSUMER COUNSELOR
    William I. Fine
    Daniel M. Le Vay
    Scott C. Franson
    Indianapolis, Indiana
    IN THE
    COURT OF APPEALS OF INDIANA
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019                           Page 1 of 22
    Hamilton Southeastern Utilities,                           October 15, 2019
    Inc.,                                                      Court of Appeals Case No.
    Appellant,                                                 19A-EX-632
    Appeal from the Indiana Utility
    v.                                                 Regulatory Commission
    The Honorable James F. Huston,
    Indiana Utility Regulatory                                 Chairman
    Commission, et al.,                                        The Honorable David E. Ziegner,
    Appellees.                                                 Sarah E. Freeman, Stefanie
    Krevda, and David L. Ober,
    Commissioners
    The Honorable Carol Sparks Drake,
    Senior Administrative Law Judge
    IURC Cause No. 44683
    Bailey, Judge.
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019                    Page 2 of 22
    Case Summary
    [1]   Following a previous order of this Court remanding this case to the Indiana
    Utility Regulatory Commission (“Commission”), Hamilton Southeastern
    Utilities, Inc. (“HSE”) appeals the February 20, 2019, Commission’s order on
    remand in which the Commission disallowed both HSE’s requested 3%
    increase in the hourly billing rate for its affiliate, Sanitary Management &
    Engineering Company, Inc. (“SAMCO”), and a 10% management fee for
    SAMCO.
    [2]   We affirm.
    Issues
    [3]   HSE raises five issues which we consolidate and restate as follows:
    1. Whether the Commission’s order on remand satisfies the Court of
    Appeals instructions to support its order with substantial evidence by
    either making additional findings supporting the Commission’s decision
    to disallow HSE’s requested 3% rate increase for SAMCO billing charges
    and 10% SAMCO management fee (collectively, “SAMCO-related
    expenses”) or recalculating HSE’s rate.
    2. Whether the Commission exceeded its statutory authority when it
    ordered HSE to provide evidence of its affiliate’s costs.
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019      Page 3 of 22
    3. Whether the Commission improperly promulgated a rule in its order on
    remand.
    Facts and Procedural History
    [4]   HSE is a for-profit public utility that provides sewage collection and treatment
    services to customers in Hamilton County, Indiana. HSE relies upon its
    affiliate, SAMCO, to carry out all operation, maintenance, and engineering
    functions of HSE’s sewage operations. SAMCO charges HSE pursuant to a
    utility services agreement (“affiliate contract”). HSE’s officers and directors all
    own shares of SAMCO.
    [5]   As a public utility, HSE is subject to regulation by the Commission. In 2009,
    HSE sought approval from the Commission for a base rate increase. The
    Indiana Office of Utility Consumer Counselor (“OUCC”), a state agency
    tasked with representing the interests of consumers in utility matters, 1 argued
    against HSE’s proposed rate increase based in part on the National Association
    of Regulatory Utility Commissioners (“NARUC”) guidelines. In its 2010 order
    (“2010 Order”), the Commission approved an increase to HSE’s revenues of
    3.22% and a rate of return of 9.8%. The 2010 Order—which approved
    SAMCO-related expenses—was based on HSE’s market study evidence
    indicating that SAMCO charged rates and markups that were at or below the
    1
    See 
    Ind. Code § 8-1-1.1
    -4.1 (powers and duties of OUCC).
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019       Page 4 of 22
    regional market, and it did not rely upon the NARUC guidelines. The
    Commission found that SAMCO’s total contract charge to HSE for the test
    year 2009 was $3,280,990.
    [6]   Due largely to aging equipment, HSE began to experience operational issues
    that resulted in spills and overflow. In 2013, a sewage overflow led the Indiana
    Department of Environmental Management (“IDEM”) to issue a Notice of
    Violation to HSE. HSE and IDEM subsequently entered into an Agreed Order
    under which HSE was required to develop and implement additional
    maintenance and operations programs. The requirements of the Agreed Order
    significantly increased HSE’s maintenance and operating costs and will
    continue to do so for the foreseeable future. SAMCO is carrying out the actions
    required in the Agreed Order, and SAMCO’s resulting total contract charge to
    HSE in test year 2014 was over $5 million.2
    [7]   Because of the added expenses, HSE achieved an average rate of return of 1.9%
    between 2009 and 2015, even though the Commission had approved a 9.8%
    rate of return in the 2009-10 rate case. Therefore, on September 24, 2015, HSE
    filed a petition seeking authority from the Commission to increase its rates and
    charges. Specifically, HSE sought an across-the-board rate increase of 8.42%
    which included, in relevant part, a 3% increase in SAMCO’s billing rate and a
    2
    The $5,339,669 contract charge for test year 2014 did not include the 3% increase to SAMCO’s hourly
    rates that SAMCO and HSE negotiated in 2015 and for which HSE sought Commission approval in this
    case.
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019                           Page 5 of 22
    10% management fee.3 OUCC advocated for a 14.01% rate reduction for HSE.
    HSE ultimately reduced its rate increase request to 6.27%.
    [8]   On February 24, 2016, the Commission conducted an evidentiary hearing on
    HSE’s petition and, on November 9, 2016, issued an order (“2016 Order”)
    authorizing a rate increase of 1.17%. The 2016 Order noted that the NARUC
    guidelines call for affiliate pricing to be at market price or the fully allocated
    cost,4 whichever is lower. Because HSE failed to demonstrate SAMCO’s fully
    allocated costs, the 2016 Order disallowed a rate increase for the requested
    SAMCO-related expenses. The Commission reached that decision despite
    finding that “HSE presented evidence that shows SAMCO’s rates are at or
    below the rates charged by other similar firms,” and “the 10% management fee
    may be customary in the industry.” App. Vol. II at 27. The Commission also
    ordered HSE to provide evidence regarding SAMCO’s fully allocated costs in
    HSE’s next rate case. 
    Id.
    [9]   HSE appealed to this Court, and we held, in relevant part, that the Commission
    acted arbitrarily in excluding the SAMCO-related expenses from HSE’s rate
    calculation because it “failed to explain its decision to now adhere to the
    standard advocated by NARUC that the test for reasonableness is the lower of
    fully allocated costs or prevailing market prices.” Hamilton Southeastern Utils.,
    3
    The management fee is 10%of the value of the material costs, and it does not include SAMCO’s hourly
    rates. That is, it is 10% “over and above reimbursement of SAMCO’s costs.” App. Vol. V at 10.
    4
    SAMCO’s fully allocated cost would be its “cost of providing the service[s]” to HSE. App. Vol. V at 8.
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019                               Page 6 of 22
    Inc. v. Ind. Util. Regulatory Comm’n, 
    85 N.E.3d 612
    , 626 (Ind. Ct. App. 2017)
    (“HSE I”). We also dismissed the Commission as a party to the case. 
    Id.
     HSE
    sought transfer, which our Supreme Court granted. On transfer, the Supreme
    Court held that the Commission was a proper party, reversed the Court of
    Appeals holding on the SAMCO-related expenses issue, and remanded the case
    to this Court “with instructions to permit the Commission an opportunity to
    brief the [SAMCO-related expenses] issue.” Hamilton Southeastern Utils., Inc. v.
    Ind. Util. Regulatory Comm’n, 
    101 N.E.3d 229
    , 234 (Ind. 2018) (“HSE II”).
    [10]   On remand, following additional briefing by the Commission, this Court noted
    that, although HSE submitted “the same type of evidence” the Commission had
    found acceptable in the 2010 Order, this time the Commission applied the
    NARUC guidelines and found HSE’s evidence insufficient “because it had not
    supplied information regarding SAMCO’s fully allocated costs.” Hamilton
    Southeastern Utils., Inc. v. Ind. Util. Regulatory Comm’n, 
    115 N.E.3d 512
    , 515 (Ind.
    Ct. App. 2010) (“HSE III”). We noted that
    [t]he Commission implicitly found that the NARUC guidelines
    were reasonable and applicable to HSE in this rate case, but it did
    not enter any specific findings regarding why it had reached this
    conclusion, and, thus, the Commission’s order on this issue was
    not supported by substantial evidence, was not reasonable, and
    was arbitrary. … In addition, the Commission’s findings shed no
    light on why it chose to apply the portion of the NARUC
    guidelines pertaining to fully allocated costs when the NARUC
    guidelines themselves provide that “[u]nder appropriate
    circumstances, prices could be based on incremental cost, or
    other pricing mechanisms as determined by the regulator.”
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019       Page 7 of 22
    
    Id.
     (citations omitted). Thus, we “again reverse[d] the Commission on the
    SAMCO expenses issue and remand[ed] for it to make additional findings to
    support its decision or for a recalculation of HSE’s rate.” 
    Id.
    [11]   On remand, the Commission articulated its understanding that, in HSE III, we
    had directed it to “more fully expound upon the findings supporting” its
    conclusion that the SAMCO-related expenses were disallowed and “the
    interplay between NARUC guidelines and [its] findings and conclusions” on
    the SAMCO-related expenses issue. Commission Order on Remand (“2019
    Order”), App. Vol. V at 4, 5. Therefore, based on the same evidence submitted
    at the February 24, 2016, hearing, the Commission entered numerous
    additional findings regarding the SAMCO-related expenses and again
    concluded that HSE failed to demonstrate that those expenses were
    “reasonable, merited, or in the public interest.” 
    Id. at 8
    . The Commission also
    again ordered HSE to “offer evidence in its next rate case demonstrating the
    fully allocated cost of billings to HSE by an affiliate that HSE seeks to recover
    in its rates.” 
    Id. at 10
    .
    [12]   HSE now appeals the 2019 Order. We will provide additional facts as
    necessary.
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019       Page 8 of 22
    Discussion and Decision
    Standard of Review
    [13]   Our legislature created the Commission “primarily as a factfinding body with
    the technical expertise to administer the regulatory scheme.” Citizens Action
    Coal. of Ind., Inc. v. S. Ind. Gas & Elec. Co., 
    120 N.E.3d 198
    , 207 (Ind. Ct. App.
    2019) (citing N. Ind. Pub. Serv. Co. v. U.S. Steel Corp., 
    907 N.E.2d 1012
    , 1015
    (Ind. 2009)). The Commission is assigned the responsibility of ensuring that
    public utilities provide “constant, reliable, and efficient service to the citizens of
    Indiana,” including reasonable rates. Id.; 
    Ind. Code § 8-1-2-4
    . “Because the
    complicated process of ratemaking is a legislative rather than judicial function,
    it is more properly left to the experienced and expert opinion present in the
    Commission.” Citizens Action Coal. of Ind., Inc. v. N. Ind. Pub. Serv. Co., 
    76 N.E.3d 144
    , 151 (Ind. Ct. App. 2017) (internal quotations omitted).
    [14]   We review the Commission’s orders using a multi-tiered standard. S. Ind. Gas
    & Elec. Co., 120 N.E.3d at 207 (citing U.S. Steel Corp., 907 N.E.2d at 1015).
    First, we determine whether there is substantial evidence in the record to
    support the Commission’s findings of basic fact. Id. In doing so, we neither
    reweigh the evidence nor assess witness credibility, and we consider only the
    evidence favorable to the Commission’s findings. Id. However, “the
    Commission’s order is not binding if it lacks substantial evidence supporting the
    findings of the Commission or is unreasonable or arbitrary.” Id.
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019          Page 9 of 22
    [15]   At the second tier, “the [Commission’s] order must contain specific findings on
    all the factual determinations material to its ultimate conclusions.” Id. (citation
    and internal quotations omitted). If the subject at issue is within the
    Commission’s area of expertise, the Commission “‘enjoys wide discretion and
    its findings and decision will not be lightly overridden simply because we might
    reach a different decision on the same evidence.’” Id. (quoting N. Ind. Pub. Serv.
    Co., 76 N.E.3d at 151; see also L.S. Ayres & Co. v. Indianapolis Power & Light Co.,
    
    169 Ind. App. 652
    , 
    351 N.E.2d 814
    , 819-20 (1976) (“While the utility may incur
    any amount of operating expense it chooses, the Commission is invested with
    broad discretion to disallow for rate-making purposes any excessive or
    imprudent expenditures.”)
    [16]   In addition, “an agency action is always subject to review as contrary to law,
    but this constitutionally preserved review is limited to whether the Commission
    stayed within its jurisdiction and conformed to the statutory standards and legal
    principles involved in producing its decision, ruling, or order.” U.S. Steel Corp.,
    907 N.E.2d at 1016. “The entity challenging the Commission’s decision has
    the burden of proof to show that the decision is contrary to law.” City of Fort
    Wayne, Ind. v. Util. Ctr., 
    840 N.E.2d 836
    , 839 (Ind. Ct. App. 2006).
    Commission Compliance with HSE III Order
    [17]   In the 2010 Order, the Commission did not rely on NARUC guidelines that
    require evidence of both fully allocated costs and prevailing market prices;
    rather, the 2010 Order approved HSE’s rate increase based solely on evidence
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019        Page 10 of 22
    of prevailing market rates. However, in the 2016 Order, the Commission
    changed its approach and applied the NARUC guidelines to deny HSE’s
    requested rate increase and management fees for failure to provide evidence of
    both SAMCO’s fully allocated costs and prevailing market rates.
    [18]   As we noted in HSE I, an agency “‘may change its prior policy and is not
    forever bound by precedent.’” 85 N.E.3d at 622 (quoting Ind. Bell Tel. Co. v. Ind.
    Util. Regulatory Comm’n, 
    810 N.E.2d 1179
    , 1186 (Ind. Ct. App. 2004), trans.
    denied)). However, a necessary departure from precedent and flawed policy
    must be accompanied by an explanation. Ind. Bell, 810 N.E.2d at 1186. The
    Commission has a
    well established right to modify or even overrule an established
    precedent or approach. Lodged deep within the bureaucratic
    heart of administrative procedure, however, is the equally
    essential proposition that, when an agency decides to reverse its
    course, it must provide an opinion or analysis indicating that the
    standard is being changed and not ignored, and assuring that it is
    faithful and not indifferent to the rule of law.
    Id. (cleaned up)5 (quoting Cmty. Care Ctrs. v. Dep’t of Pub. Welfare, 
    523 N.E.2d 448
    , 450-51 (Ind. Ct. App. 1988)); see also Off. of Util. Consumer Couns. v. Bd. of
    Dir. for Util. of Dep’t of Pub. Util., 
    678 N.E.2d 1127
    , 1129 (Ind. Ct. App. 1997)
    (noting that, because “administrative agencies must follow some sort of
    5
    See Cardosi v. State, Case No. 18S-LW-181, 
    2019 WL 3713946
    , at *7 n.5 (Ind. Aug. 7, 2019) (explaining use
    of parenthetical “cleaned up”).
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019                           Page 11 of 22
    ascertainable standard[,]” an agency must “either follow the precedents it has
    set, or change its rules and policies with appropriate explanation”).6
    [19]   In HSE III, we found that the Commission’s 2016 Order deviated from the
    standard it had articulated in the 2010 Order by applying the NARUC
    guidelines to HSE’s current rate case. 115 N.E.3d at 515. We held that, while
    the Commission is not prohibited from applying part or all of the NARUC
    guidelines, it must enter “specific findings regarding why” it reached the
    decision to do so. Id. Because the Commission had failed to provide such an
    explanation, we held that its order on the SAMCO-related fees was “not
    supported by substantial evidence, was not reasonable, and was arbitrary.” Id.
    We reversed the Commission’s decision on the SAMCO-related expenses and
    remanded for the Commission “to make additional findings to support its
    decision” regarding those expenses “or for a recalculation of HSE’s rate.” Id.
    (emphasis added).7
    6
    Thus, HSE is incorrect when it contends that the Commission failed to provide an ascertainable standard
    because it did not give HSE “prior notice” or warning that it would apply the NARUC guidelines to the rate
    case at issue. HSE’s Br. at 39. Rather, when the Commission decides it is inappropriate to follow its
    precedents, it must only provide a contemporaneous explanation for why this is so. See Bd. of Dir. for Util.,
    678 N.E.2d at 1129; see also S. Ind. Gas & Elec. Co., 120 N.E.3d at 210 (“An agency may change its course and
    is not forever bound by prior policy or precedent as long as it explains its reasons for doing so.”). Moreover,
    a decision maker obviously cannot give “prior notice” or warning of what its decision will be in a particular
    case before the case has even been presented to it. Thus, it is unclear what “prior notice” or warning HSE
    believes the Commission must give, especially when HSE objects to the “notice” the Commission provided it
    in this case requiring that HSE’s next rate case must include evidence of its affiliate’s fully allocated costs.
    HSE’s Br. at 25, 49.
    7
    Thus, HSE III did not prohibit the Commission from making additional factual findings, as HSE asserts;
    just the opposite. 115 N.E.3d at 515. Moreover, HSE III did not hold, as HSE contends and/or implies, that
    the commission on remand (1) must conduct an additional evidentiary hearing or otherwise take additional
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019                               Page 12 of 22
    [20]   Based on testimony presented by OUCC and HSE’s own admissions, the
    Commission held that the NARUC guidelines apply to the SAMCO-related
    expenses,8 and that HSE failed to provide evidence that those expenses were
    justified under the guidelines. The Commission explained that the NARUC
    guidelines now apply to HSE’s requested 3% rate increase because
    circumstances surrounding the rates charged by SAMCO had so significantly
    changed since the 2010 rate case that those rates could no longer be justified
    with only evidence of “on-line market rates for consulting firms, which include
    a profit.” App. Vol. V at 9. The Commission noted that the market evidence
    supplied by HSE “was simply a compilation of rates and contract information
    HSE found on-line for various engineering firms or obtained by personal
    contact with the organizations.” Id. Such evidence did not take into account
    the dramatic increase in annual services SAMCO now provides for HSE. As
    HSE admitted through the testimony of its President, Kendall Cochran
    (“Cochran”), SAMCO would charge its clients different rates depending upon
    the size of a client. Yet, HSE’s market evidence contained no information
    about what kind of rates the sample engineering companies would charge for
    clients as large as HSE.
    evidence (Appellant’s Br. at 21), (2) cannot use the NARUC guidelines (Id. at 29), or (3) must explain “how
    HSE had fair warning or notice” that the Commission would apply the NARUC guidelines (Id. at 42).
    8
    The Commission incorrectly contends that it “did not apply the NARUC Guidelines” in its 2019 Order.
    Comm’n Br. at 29, 33. To the contrary, the 2019 Order clearly disallows the requested increases in SAMCO-
    related expenses because they were not appropriate “under the evidence or the NARUC guidelines.” Id. at 9,
    11. In so holding, the Commission points to both the insufficiency of HSE’s market-rate evidence and its
    complete lack of fully allocated cost evidence. Id.
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019                            Page 13 of 22
    [21]   In addition, Cochran admitted that, since the large increase in HSE’s operations
    services, a majority of SAMCO’s employees now “utilize 100 percent of their
    time on HSE work.” Id. at 6. However, the evidence demonstrated that “the
    billing rates for consulting firms typically include a major allowance for
    unbilled hours, marketing, idle time between projects, and overruns that cannot
    be billed.” Id. at 9. The evidence regarding SAMCO, on the other hand,
    showed that SAMCO employees working for HSE had no such idle time or
    unbilled hours. Thus, the billing rates of the sample engineering companies in
    HSE’s market evidence would be higher than the billing rate that would be
    applicable to SAMCO, which did not include any unbilled hours.9
    [22]   The Commission found essentially that HSE’s market evidence did not
    compare apples to apples; it found that the rates on the internet do not “equate
    to the rates any of the sample engineering firms identified in the ‘market study’
    will charge a client like HSE if offered over $5 million in services annually,
    particularly if a majority of their staff can expend 100% of their time providing
    these services.” Id. The Commission concluded that “[t]he amount HSE pays
    SAMCO annually … has become too large to permit on-line market rates for
    consulting firms, which include a profit, to justify rates to HSE that are other
    9
    The Commission also pointed to evidence that HSE could perform the services in-house at a lower cost
    than that charged by SAMCO. HSE provided no evidence to the contrary; in fact, it admitted that it never
    did a cost/benefit analysis to determine whether it could provide the services at a lower cost or got bids from
    other entities that manage projects. Id. at 6-7. Regardless, the Commission noted that “it is HSE’s decision
    whether to provide more services in-house” and held only that HSE must provide evidence establishing that
    the charges of any affiliate it chooses to use are the lower of prevailing market prices or fully allocated cost.
    Id. at 9.
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019                                 Page 14 of 22
    than SAMCO’S fully allocated cost.” 10 Id. Since HSE’s market evidence was
    insufficient and it had supplied no evidence regarding SAMCO’s fully allocated
    cost, the Commission held HSE had failed to show that its requested rates were
    reasonable and in the public interest.
    [23]   Similarly, the Commission explained that changed circumstances also made
    HSE’s market evidence insufficient to justify HSE’s requested 10% increase for
    SAMCO’s management fee. Again, HSE’s market evidence indicating that
    some engineering firms charge a management fee did not take into
    consideration whether those companies would charge such a fee to a client as
    large as HSE and/or to a client that would require most affiliate employees to
    be fully dedicated to the client’s work. HSE admitted through Cochran’s
    testimony that “a utility with enough customers and enough opportunities to
    bill” might be able to negotiate not having a management fee, and there was
    evidence that some engineering companies did not charge such a fee. Id. at 10.
    Thus, the Commission concluded the evidence showed the 10% management
    fee is “not market driven or required, that it is more probable that an
    engineering firm with an opportunity to provide over $5 million annually in
    services will negotiate this fee.” Id. at 11. And, since HSE also “provided no
    10
    That finding is not—as HSE claims—inconsistent with the Commission’s finding in the 2016 Order that
    “HSE presented evidence that shows SAMCO’s rates are at or below the rates charged by other similar
    firms.” App. Vol. II at 27. Rather, the 2019 Order further explains that the other firms’ rates which seem to
    be comparable in HSE’s market evidence are actually not comparable because they do not account for the
    size of the client served or the lack of unbilled hours. In any case, the Commission’s earlier decision
    regarding the SAMCO-related expenses was reversed by this court in HSE III. 115 N.E.3d at 515.
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019                              Page 15 of 22
    evidence demonstrating SAMCO’s [management fee] is cost based,” the
    Commission concluded that “recovery of this fee, given the record, would
    afford an unwarranted premium to HSE’s affiliate.” Id. Thus, the Commission
    held HSE failed to provide evidence showing that the fee was justified under the
    NARUC guidelines. Id.
    [24]   In reaching its ultimate conclusions, the Commission noted the NARUC
    guidelines state: “The prevailing premise of these Guidelines is that allocation
    methods should not result in subsidization of non-regulated services or products
    by regulated entities unless authorized by the jurisdiction regulatory authority.”
    Id. at 8. The guidelines further state that affiliate transaction pricing is based, in
    part, on the assumption that “affiliate transactions raise the concern of self-
    dealing where market forces do not necessarily drive prices.” Id. Thus, the
    Commission noted that the standard articulated by the guidelines—i.e., that
    affiliate prices for services “should be at the lower of fully allocated cost or
    prevailing market prices”—is designed for a situation like the one presented in
    this case, where the evidence indicates an affiliate’s prices for services include a
    profit, or an “unwarranted premium.” Id. at 11. The Commission also noted
    the guideline standard is “consistent with prior Commission orders indicating
    that services and materials affiliates provide to utilities are to be at cost, with no
    profit to be made by the affiliated interest from the transaction.” Id. (citing
    Petition of L.M.H. Utils. Corp., Cause No. 43022, 
    2007 WL 2826620
     (IURC
    March 22, 2007)).
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019         Page 16 of 22
    [25]   The evidence was sufficient to support the Commission’s decision that the
    NARUC guidelines should apply to the SAMCO-related expenses and that
    HSE failed to show the fees were justified under those guidelines.11 HSE’s
    contentions to the contrary are requests that we reweigh the evidence, which we
    cannot do. S. Ind. Gas & Elec. Co., 120 N.E.3d at 207. Furthermore, because
    the Commission explained why it decided that the NARUC guidelines apply to
    the SAMCO-related expenses and made specific findings pointing to evidence
    supporting that decision, it complied with our remand order in HSE III. 115
    N.E.3d at 515.
    Commission’s Statutory Authority
    [26]   HSE asserts that the Commission “exceeded its statutory authority” when it
    required “HSE to produce records beyond SAMCO’s ‘joint or general
    expenses.’” HSE’s Br. at 43. HSE errs on two counts. First, the Commission
    made no such order; it simply stated that HSE must present evidence related to
    SAMCO’s fully allocated cost, without elaborating on the precise type of
    documentation required and without requiring documentation relating to any
    client of SAMCO other than HSE. App. Vol. V at 9.12
    11
    Nor did HSE point to any evidence supporting its contention that the SAMCO-related expenses should be
    based on “incremental cost, or [an]other pricing mechanism,” as allowed by the NARUC guidelines “under
    appropriate circumstances.” Id. at 8. As the Commission found, HSE did not provide any evidence related
    to cost, incremental or otherwise. Id. And HSE does not indicate what “other pricing mechanism” would
    apply besides the prevailing market rate, for which the Commission found insufficient evidence.
    12
    The only evidence to which HSE points in support of its contention is Exhibit Volume III at pages 80 and
    329. However, the documents contained therein refer only to discovery requests made by OUCC, not
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019                           Page 17 of 22
    [27]   Second, the Commission acted fully within its statutory authority when it held
    that HSE must provide evidence of SAMCO’s fully allocated costs to justify its
    requested rate increase now and in its next rate case. State law requires that the
    Commission insure that public utilities provide “constant, reliable, and efficient
    service to the citizens of Indiana,” including reasonable rates. S. Ind. Gas &
    Elec. Co., 120 N.E.3d at 207; 
    Ind. Code § 8-1-2-4
    . To fulfill that purpose, the
    Commission is given statutory authority to “inspect the books, accounts,
    papers, records, and memoranda of any public utility.” I.C. § 8-1-2-49(1); see
    also I.C. § 8-1-2-12 (“The commission shall prescribe the forms of all books,
    accounts, papers and records required to be kept, and every public utility is
    required to keep and render its books, accounts, papers and records accurately
    and faithfully in the manner and form prescribed by the commission and to
    comply with all directions of the commission relating to such books, accounts,
    papers and records.”); IC § 8-1-2-18 (“The … commission shall have authority
    … to inspect and examine any and all books, accounts, papers, records and
    memoranda kept by such public utility.”); I.C. § 8-1-2-26 (“Each public utility
    shall furnish to the commission in such form and at such time as the commission
    shall require, such accounts, reports, and information as will show … completely
    and in detail the entire operation of the public utility in furnishing the unit of its
    product or service for the public.” (emphasis added)); I.C. § 8-1-2-48 (“The
    commission shall inquire into the management of the business of all public
    documents required by the Commission. HSE’s Br. at 42 (citing transcript of testimony of OUCC witness
    and OUCC’s “Data Request Nos. 9.7 and 9.8 regarding access to SAMCO accounting records”).
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019                        Page 18 of 22
    utilities, and shall keep itself informed as to the manner and method in which
    the same is conducted and shall have the right to obtain from any public utility
    all necessary information to enable the commission to perform its duties.”);
    U.S. Gypsum, Inc. v. Ind. Gas Co., Inc., 
    735 N.E.2d 790
    , 798 (Ind. 2000) (holding
    that, in setting rates, the Commission “must examine every aspect of the
    utility’s operations and the economic environment in which the utility functions
    to ensure that the data it has received are representative of operating conditions
    that will, or should, prevail in future years” (emphasis added)).
    [28]   The Commission also has authority to access the financial statements of
    affiliates of utilities. Indiana law provides that the Commission
    shall have jurisdiction over affiliated interests having
    transactions, … with utility corporations …, to the extent of
    access to all accounts and records of joint or general expenses,
    any portion of which may be applicable to such transactions, and
    to the extent of authority to require such reports to be submitted
    by such affiliated interests, as the commission may prescribe.
    I.C. § 8-1-2-49(2).
    [29]   The Commission’s 2019 Order requiring evidence of SAMCO’s fully allocated
    cost did not exceed its statutory authority.
    Rule Promulgation
    [30]   HSE maintains that the 2019 Order reflected an improper attempt to create an
    agency rule regarding the application of the NARUC guidelines, rather than an
    administrative adjudication. When agencies engage in rulemaking, they must
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019        Page 19 of 22
    comply with the requirements of Indiana’s Administrative Rules and
    Procedures Act (ARPA). I.C. § 4-22-2-13(a); see also Ward v. Carter, 
    90 N.E.3d 660
    , 662 (Ind. 2018), cert. denied, 
    139 S.Ct. 240
     (2018). Indiana law defines a
    “rulemaking action” as “the process of formulating or adopting a rule,” but
    specifically excludes “agency action” from that definition. I.C. § 4-22-2-13(c).
    “Agency action” is defined as including “[t]he whole or a part of an order.”
    I.C. § 4-22-2-13(d) (referring to definition contained in I.C. § 4-21.5-1-4).
    [31]   Caselaw has further articulated the elements that make up an administrative
    “rule,” as opposed to an administrative “order.”
    Characteristics of a rule were enunciated in Blinzinger v.
    Americana Healthcare Corp., 
    466 N.E.2d 1371
     (Ind. Ct. App.
    1984). In Blinzinger, we found that a rate fee directive adopted by
    the Indiana Department of Public Welfare [now Indiana Utility
    Regulatory Commission] was a rule because: (1) it was an
    agency statement of general applicability to a class; (2) it was
    applied prospectively to the class; (3) it was applied as though it
    had the effect of law; and (4) it affected the substantive rights of
    the class. 
    Id. at 1375
    .
    Villegas v. Silverman, 
    832 N.E.2d 598
    , 609 (Ind. Ct. App. 2005). On the other
    hand, an administrative adjudication is “‘the administrative investigation,
    hearing, and determination of any agency of issues or cases applicable to
    particular parties.’” Ind. Alcohol & Tobacco Comm’n v. Lebamoff Enter., Inc., 
    27 N.E.3d 802
    , 815 (Ind. Ct. App. 2015) (quoting Blinzinger, 
    466 N.E.2d at 1374
    )).
    [32]   Here, on remand, the Commission did not issue an administrative rule but
    rather an administrative order—as this Court directed it to do in HSE III. 115
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019       Page 20 of 22
    N.E.3d at 515. Despite HSE’s repeated characterization of the order as one
    applying to a “class,” it is apparent from the face of the 2019 Order that it
    applies only to HSE. The order explicitly notes that the NARUC guidelines
    “are not binding upon the Commission” but explains in detail why those
    guidelines nevertheless apply in this particular case. App. Vol. V at 9, 11.
    Thus, the holding that HSE must comply with the NARUC guidelines by
    demonstrating that its requested rate increase was based on the lower of the
    prevailing market price or the fully allocated costs was not an agency statement
    “of general applicability to a class,” nor was it applied prospectively to a
    “class.”13 Villegas, 
    832 N.E.2d at 609
    ; cf. Ind.-Ky. Elec. Corp. v. Comm’n, Ind.
    Dep’t of Env’t Mgmt., 
    820 N.E.2d 771
    , 779-80 (Ind. Ct. App. 2005) (holding
    IDEM statement of policy was generally applicable and designed to have the
    effect of law and, therefore, invalid for failure to comply with the procedural
    requirements of ARPA). The Commission did not improperly attempt to create
    a rule in its 2019 Order.14
    13
    HSE cites no authority or cogent reasoning for its unique argument that the Commission decision in this
    individual utility rate case must apply to all “similarly situated” non-party utilities in the State or else violate
    Indiana Code Section 8-1-2-68, which requires that the Commission “fix” any rates it finds to be “unjust,
    unreasonable, insufficient, or unjustly discriminatory.” Therefore, that argument is waived. Ind. Appellate
    Rule 46(A)(8)(a).
    14
    Because the Commission issued an order rather than a rule, it was not required to provide “prior notice”
    of its decision or comply with other procedural requirements of ARPA that are applicable to administrative
    rulemaking. See I.C. §§ 4-22-2-23 through -43.
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019                                    Page 21 of 22
    Conclusion
    [33]   The Commission sufficiently explained, and cited sufficient evidentiary support
    for, its decision that HSE must comply with the NARUC guidelines by
    providing evidence that its requested SAMCO-related expenses are based on the
    lower of prevailing market prices or fully allocated cost and that HSE failed to
    do so. Furthermore, the Commission acted within its statutory authority when
    it ordered HSE to provide evidence of SAMCO’s cost data. And the
    Commission’s 2019 Order was not an improper attempt to create an
    administrative agency rule.
    [34]   Affirmed.
    Najam, J., and May, J., concur.
    Court of Appeals of Indiana | Opinion 19A-EX-632 | October 15, 2019     Page 22 of 22