Lincoln National Life Insurance Company v. Peter S. Bezich, individually and on behalf of a class of others similarly situated , 33 N.E.3d 1160 ( 2015 )


Menu:
  • ATTORNEYS FOR APPELLANT                                          ATTORNEYS FOR APPELLEE
    Elizabeth L. Deeley                                              Patrick J. Stueve
    Kirkland & Ellis LLP                                             Bradley T. Wilders
    San Francisco, California                                        Stueve Siegel Hanson LLP
    Kansas City, Missouri
    Patrick F. Philbin
    Kirkland & Ellis LLP                                             John J. Schirger             Jun 02 2015, 10:06 am
    Washington, District of Columbia                                 Matthew W. Lytle
    Miller Schirger LLC
    D. Randall Brown
    Kansas City, Missouri
    Jason T. Clagg
    Barnes & Thornburg LLP                                           Matthew J. Connelly
    Fort Wayne, Indiana                                              Blume Connelly Jordan Stucky & Lauer LLP
    Fort Wayne, Indiana
    IN THE
    COURT OF APPEALS OF INDIANA
    Lincoln National Life Insurance                                  June 2, 2015
    Company,                                                         Court of Appeals Cause No.
    02A04-1407-PL-319
    Appellant-Defendant,
    v.                                                       Interlocutory Appeal from the Allen
    Circuit Court
    Honorable Thomas J. Felts, Judge
    Peter S. Bezich, individually and on                             Case No. 02C01-0906-PL-73
    behalf of a class of others similarly
    situated,
    Appellee-Plaintiff,
    Robb, Judge.
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015                     Page 1 of 26
    Case Summary and Issues
    [1]   Peter Bezich filed a complaint against Lincoln National Life Insurance
    Company (“Lincoln”), alleging three separate counts of breach of contract
    regarding his variable life insurance policy. Bezich then moved to certify a class
    of policyholders on all three breach of contract claims. The trial court issued an
    order denying class certification as to Count 1 and Count 2 of Bezich’s
    complaint. However, the trial court concluded that a single-issue class may be
    certified as to Count 3 for the purpose of determining liability. Lincoln appeals,
    arguing that the trial court erred by certifying a single-issue class for Count 3.
    Bezich cross-appeals, arguing that the trial court erred by declining to certify a
    class for Count 1 and Count 2. We conclude the trial court acted within its
    discretion by certifying a single-issue class for Count 3. However, we conclude
    that Count 1 and Count 2 should have similarly been certified for class
    treatment. Therefore, we affirm in part, reverse in part, and remand.
    Facts and Procedural History                                 1
    [2]   Between 1986 and 2008, Lincoln sold a standardized variable life insurance
    policy known as an Ensemble II. Bezich purchased an Ensemble II in 1996.
    The Ensemble II works as both a life insurance policy and an investment tool.
    Amounts paid by the policyholder as premiums are credited to the policy and
    1
    We held oral argument in this case at the Indiana Statehouse in Indianapolis on April 13, 2015.
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015                             Page 2 of 26
    are included in the “Accumulation Value” of the policy, which is comprised of
    premiums, investment earnings, and interest. The actual insurance existing
    under the policy is called the “Net Amount at Risk,” which is the difference
    between the Accumulation Value and the policy’s assigned death benefit.
    [3]   Lincoln is authorized under the contract to make monthly deductions from the
    Accumulation Value to keep the policy in force. Those monthly deductions are
    comprised of two charges: (1) a “cost of insurance” (“COI”) charge and (2) an
    administrative charge.2 The COI charge is calculated by multiplying the Net
    Amount at Risk by a COI rate. With respect to that COI rate, the Ensemble II
    states: “The monthly cost of insurance rate is based on the sex, issue age,
    policy year, and rating class of the Insured. Monthly cost of insurance rates will
    be determined by the Company based upon expectations as to future mortality
    experience.” Appellee’s Appendix at 19 (“COI rate provision”). Regarding
    administrative charges, the Ensemble II states the monthly deduction includes
    “a monthly administrative charge. This charge is equal to $6.00 per month in
    each policy year.” 
    Id. (“administrative charge
    provision”).
    [4]   In 2009, Bezich surrendered his Ensemble II policy and forfeited the $200,000
    death benefit the policy provided. On July 25, 2012, Bezich filed his amended
    2
    Specifically, the Ensemble II states: “Monthly Deduction – The monthly deduction for a policy month
    shall be equal to (1) plus (2), where: (1) is the cost of insurance . . . [and] (2) is a monthly administrative
    charge. This charge is equal to $6.00 per month in each policy year.” Appellee’s App. at 19.
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015                                 Page 3 of 26
    complaint alleging that Lincoln breached three separate provisions of the
    Ensemble II.
    [5]   In Count 1, Bezich claims Lincoln breached the terms of the Ensemble II by
    including non-mortality factors in determining the COI rate charged under the
    policy. He argues that the terms “based on” and “based upon” in the COI rate
    provision limit the calculation of the COI rate to consideration of mortality
    factors only, and because Lincoln imposed COI charges that included expenses
    undisclosed in the Ensemble II, Lincoln breached the agreement.
    [6]   In Count 2, Bezich claims Lincoln breached the policy by loading
    administrative fees and expenses into the COI rate. Bezich argues that the
    administrative charge provision acts as a cap on administrative expenses, and
    that the recovery of administrative expenses in excess of $6.00 per month is a
    breach of the Ensemble II.
    [7]   In Count 3, Bezich claims Lincoln breached the agreement by failing to reduce
    the COI rate in response to improving mortality rates. Count 3 relies on
    contract language saying that “[m]onthly cost of insurance rates will be
    determined by the Company based upon expectations as to future mortality
    experience.” 
    Id. [8] On
    August 27, 2012, Lincoln filed a motion to dismiss Bezich’s claims, arguing
    that unambiguous language in the Ensemble II required that Bezich’s claims be
    dismissed as a matter of law. However, the trial court denied Lincoln’s motion
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015      Page 4 of 26
    as to all three Counts, and in doing so, the court interpreted the relevant
    provisions corresponding to each Count of Bezich’s complaint:
     As to Count 1, the trial court found that the COI rate provision was
    ambiguous insofar as the terms “based on” / “based upon” could lead a
    reasonable person to believe the COI rate was restricted to mortality
    factors only, but that the provision could also be read to say that
    mortality factors were the primary—but not exclusive—factors to be
    considered in setting rates.
     As to Count 2, the trial court concluded that the administrative charge
    provision was an unambiguous cap on administrative expenses and that
    “an ordinary policyholder of average intelligence would not interpret this
    provision to mean that administrative fees can exceed $6.00/month or
    that these administrative fees can be tacked on to the COI rate.”
    Appellant’s Appendix at 43-44.
     As to Count 3, the trial court concluded dismissal was inappropriate
    because “[g]iving [the COI rate provision] its plain and ordinary
    meaning, an ordinary policyholder of average intelligence could
    reasonably interpret this provision to mean that the COI rate would be
    adjusted based on future mortality expectations, whether those mortality
    experiences are improving or declining.” 
    Id. at 44.
    [9]   On September 16, 2013, pursuant to Indiana Trial Rule 23, Bezich sought to
    certify a class of Ensemble II policyholders from thirty states on all three
    Counts. Following an evidentiary hearing, the trial court issued its Findings of
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015         Page 5 of 26
    Fact, Conclusions, and Order, denying class certification on Count 1 and
    Count 2 but granting class certification on Count 3 solely on the issue of
    liability.
    [10]   As to Count 1 and Count 2, the trial court concluded that issues concerning
    extrinsic evidence and choice of law prohibited a finding that common
    questions of law and fact predominated over questions affecting individual class
    members. Specifically, the trial court reiterated its finding that the COI rate
    provision is ambiguous as it applies to Count 1 and thus extrinsic evidence may
    be necessary to aid the court in interpreting that provision. This would involve
    an individualized inquiry for each class member to determine whether the
    policyholders were given information from a salesperson regarding how the
    COI rate was calculated.3 After concluding that extrinsic evidence would be
    important in resolving Count 1 claims, the trial court stated that resolution of
    Count 2 was “inevitably . . . intertwined” with Count 1 and “[b]ecause Count II
    will be influenced by extrinsic evidence bearing on the ambiguity in the COI
    rate provision, there is no way to avoid inquiries into extrinsic evidence for
    Count I but not Count II.” 
    Id. at 31.
    [11]   As to Count 3, the trial court found that because the COI rate provision is
    unambiguous as it pertains to Count 3, the concern of extrinsic evidence that
    3
    Lincoln put particular emphasis on an Illustration Questionnaire available to prospective policyholders that
    explained that the COI rate accounted for expenses and other factors in addition to mortality. Believing the
    COI rate provision to be ambiguous, the trial court agreed that the Illustration Questionnaire could be used
    to interpret the Ensemble II in Lincoln’s favor.
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015                            Page 6 of 26
    applied to Count 1 and Count 2 did not apply to Count 3. However,
    individualized statute of limitations issues prevented the court from finding
    Count 3 met the predominance and commonality requirements of Trial Rule
    23. Nevertheless, the trial court utilized Trial Rule 23(C)(4) to certify a class on
    Count 3 solely on the issue of liability.
    [12]   Lincoln now brings this interlocutory appeal, challenging the trial court’s
    certification of a single-issue class on Count 3. Bezich cross-appeals the trial
    court’s denial of class certification on Count 1 and Count 2. Additional facts
    will be provided as necessary.
    Discussion and Decision
    I. Class Action Requirements
    [13]   Indiana Trial Rule 23 governs class actions. Subsection (A) sets out four
    prerequisites that must be met for a party to pursue a class action:
    (1) the class is so numerous that joinder of all members is
    impracticable;
    (2) there are questions of law or fact common to the class;
    (3) the claims or defenses of the representative parties are typical of the
    claims or defenses of the class; and
    (4) the representative parties will fairly and adequately protect the
    interests of the class.
    Ind. Trial Rule 23(A). In addition to those prerequisites under subsection (A),
    the claimant must meet at least one element set out in subsection (B). See Ind.
    Trial Rule 23. Only the third element of subsection (B) is relevant in this case;
    that element is: “(3) the court finds that the questions of law or fact common to
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015             Page 7 of 26
    the members of the class predominate over any questions affecting only
    individual members . . . .” Ind. Trial Rule 23(B)(3).4 The requirements of
    typicality, predominance, and adequacy of representation are of particular
    importance in this case.
    [14]   “Typicality may be satisfied through the existence of the same legal theory of
    the plaintiffs’ claims and defenses; typicality may be satisfied even if there are
    factual distinctions between the claims of the named plaintiffs and those of the
    class members.” Rose v. Denman, 
    676 N.E.2d 777
    , 783 (Ind. Ct. App. 1997).
    [15]   As to the predominance requirement under Trial Rule 23(B)(3), there is no
    precise test for determining whether common questions of law or fact
    predominate over issues affecting individual members; rather, the court makes a
    pragmatic assessment of the entire action and all the issues involved. 7-Eleven,
    Inc. v. Bowens, 
    857 N.E.2d 382
    , 393 (Ind. Ct. App. 2006). Factors that favor a
    finding of predominance include:
       The substantive elements of class members’ claims require the
    same proof for each class member[.]
       The proposed class is bound together by a mutual interest in
    resolving common questions more than it is divided by
    individual interests.
       The resolution of an issue common to the class would
    significantly advance the litigation.
    4
    In addition to a requirement that common questions of law and fact predominate, Trial Rule 23(B)(3) also
    contains a requirement that a class action is “superior” to other methods of adjudication, but Lincoln does
    not focus on that requirement in this appeal.
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015                           Page 8 of 26
       One or more common issues constitute significant parts of each
    class members’ individual cases.
       The common questions are central to all the members’ claims.
       The same theory of liability is asserted by or against all class
    members, and all defendants raise the same basic defenses.
    Associated Med. Networks, Ltd. v. Lewis, 
    824 N.E.2d 679
    , 686 (Ind. 2005) (citation
    omitted).
    II. Standard of Review
    [16]   Whether an action is maintainable as a class action is a question committed to
    the sound discretion of the trial court. Associated Med. Networks, 
    Ltd., 824 N.E.2d at 682
    . Thus, we review the trial court’s ruling on a motion for class
    certification by employing an abuse of discretion standard. 
    Id. The trial
    court’s
    determination concerning class certification will be affirmed if it is supported by
    substantial evidence; however, a misinterpretation of law will not justify an
    affirmance. 
    Id. [17] This
    case also involves the interpretation of insurance contract provisions. The
    interpretation of an insurance contract is a question of law, which we approach
    using a de novo standard of review. Justice v. Am. Family Mut. Ins. Co., 
    4 N.E.3d 1171
    , 1175 (Ind. 2014). An insurance contract is interpreted “from the
    perspective of an ordinary policyholder of average intelligence.” Bradshaw v.
    Chandler, 
    916 N.E.2d 163
    , 166 (Ind. 2009) (citation omitted). A contract is
    ambiguous if “reasonably intelligent people may interpret the policy’s language
    differently . . . .” 
    Id. Court of
    Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015           Page 9 of 26
    III. Count 1             5
    A. The COI Rate Provision is Unambiguously Limited to
    Mortality Factors
    [18]   Bezich argues that the trial court abused its discretion by denying class
    certification on Count 1 after finding Bezich failed to establish that common
    questions of law and fact predominate over individualized issues. The grant or
    denial of class certification hinges on whether the COI rate provision is
    ambiguous. Whether the contract language is ambiguous is important because
    Indiana follows the majority “four corners rule,” which provides that “extrinsic
    evidence is not admissible to add to, vary or explain the terms of a written
    instrument if the terms of the instrument are susceptible of a clear and
    unambiguous construction.” Univ. of S. Ind. Found. v. Baker, 
    843 N.E.2d 528
    ,
    532 (Ind. 2006) (citation omitted).
    [19]   Bezich contends that the COI rate provision is unambiguous as it relates to
    Count 1. In its entirety, the COI rate provision says: “The monthly cost of
    insurance rate is based on the sex, issue age, policy year, and rating class of the
    Insured. Monthly cost of insurance rates will be determined by the Company
    5
    As an initial matter, Bezich argues that this court does not have jurisdiction to decide whether the COI rate
    provision is ambiguous. The trial court first found that the provision was unambiguous in its order denying
    Lincoln’s motion to dismiss. Bezich argues that because this interlocutory appeal concerns only the order on
    Bezich’s motion for class certification—and not the trial court’s order denying Lincoln’s motion to dismiss—
    interpretation of the COI rate provision is not properly before this court. Lincoln counters that interpretation
    of the Ensemble II was clearly at issue in the trial court’s order on class certification and that Lincoln was not
    required to file a separate interlocutory appeal of the trial court’s order denying dismissal. In our view,
    interpretation of the Ensemble II was an integral part of the trial court’s order concerning class certification
    and is a question properly before this court on appeal.
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015                               Page 10 of 26
    based upon expectations as to future mortality experience.” Appellee’s App. at
    19. Bezich maintains that in the context of a contract like the Ensemble II, the
    terms “based on” / “based upon” connote exclusivity—i.e. only mortality
    factors may be considered—and that the contract does not leave room for
    Lincoln to pad the COI rate with other undisclosed factors or expenses.
    Lincoln counters that the COI rate provision unambiguously does not mean
    exclusivity, or is, at the very least, ambiguous.
    [20]   In support of his position, Bezich cites several court decisions concluding COI
    provisions that stated a rate was “based on” certain factors unambiguously
    meant that calculation of the rate was limited to the use of those factors. For
    instance, in Jeanes v. Allied Life Ins. Co., 
    168 F. Supp. 2d 958
    (S.D. Iowa 2001),
    rev’d on other grounds 
    300 F.3d 938
    (8th Cir. 2002), the court dealt with an
    insurance contract which provided in relevant part: “The Cost of Insurance
    Rate is based on the sex, attained age and rate class of the Insured. . . . Monthly
    cost of insurance rates will be determined by us based on our expectations as to
    future mortality experience.” 
    Id. at 973
    (emphasis omitted). The court found
    that the language was unambiguous and held “the plain language of the
    contract only allows [the insurance company] to change the cost of insurance
    for increases in the companies [sic] expectations as to future mortality.” 
    Id. at 974;
    see also Alleman v. State Farm Life Ins. Co., 334 F. App’x 470, 472 (3d Cir.
    2009) (holding that contract language stating “[t]he guaranteed values are based
    on the Insured’s age[,] last birthday[,] and sex” unambiguously meant that “age
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015     Page 11 of 26
    and sex are the only mortality factors relevant to the rate that the insureds
    received under the policies.”) (emphasis added).
    [21]   In contrast, Lincoln relies most heavily on Norem v. Lincoln Benefit Life Co., 
    737 F.3d 1145
    (7th Cir. 2013), which dealt with a COI provision similar to the one
    in this case. The COI rate provision in Norem said: “The cost of insurance rate
    is based on the insured’s sex, issue age, policy year, and payment class. The
    rates will be determined by us, but they will never be more than the guaranteed
    rates shown on Page 5.” 
    Id. at 1147.
    The court held that the provision
    unambiguously allowed for consideration of non-enumerated factors. 
    Id. at 1155.
    In reaching its holding, the court emphasized dictionary definitions of
    the term “based on” that suggest a “main ingredient,” and the court noted that
    no dictionary definition of the term meant exclusivity. 
    Id. at 1149-50.
    [22]   Both parties attempt to distinguish the cases cited by their opposition. Lincoln
    claims that Jeanes is inapposite because it held “solely that rate increases that had
    no basis at all in increased mortality were not ‘based on’ mortality.”
    Appellant’s Reply and Cross-Appellee Brief at 37 (emphasis in original). This
    proposed distinction is unconvincing. Even if that could be viewed as a factual
    discrepancy between the claim in Jeanes and Bezich’s Count 1, the court’s
    interpretation of the contract and that interpretation’s direct application to this
    case remains intact.
    [23]   Bezich argues that Norem should be disregarded because there was no contract
    provision in that case that alluded to “future mortality experience.” Indeed, the
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015      Page 12 of 26
    court in Norem distinguished its decision from divergent federal decisions
    interpreting COI rate provisions with the term “based on” by pointing out that
    the COI rate provisions in other cases included references to “mortality
    experience” while the provision in Norem did 
    not. 737 F.3d at 1154
    (distinguishing Yue v. Conseco Life Ins. Co., No. CV 08-1506 AHM, 
    2011 WL 210943
    (C.D. Cal. Jan. 19, 2011) and 
    Jeanes, 168 F. Supp. 2d at 974
    , both of
    which held that COI rate provisions unambiguously limited calculation of rates
    to factors stated in the contract).
    [24]   Of course, the Ensemble II contains the exact phrase that the court in Norem
    noted was missing from the contract in that case. See Appellee’s App. at 19
    (“Monthly cost of insurance rates will be determined by the Company based
    upon expectations as to future mortality experience.”). We agree with
    Bezich—and the court in Norem—that the presence of that phrase properly
    distinguishes the Ensemble II from the contract at issue in Norem.
    [25]   Even if Norem could not be distinguished on that basis, we would still hold that
    the Ensemble II unambiguously limits the calculation of the COI rate to
    mortality factors. Referring to the divergent holdings of cases cited by the
    parties, the trial court here concluded “it follows that reasonable persons could
    differ as to the meaning of this phrase.” Appellant’s App. at 42. However, it is
    not true in Indiana that a split in court decisions on the meaning of contract
    terms automatically means that those terms are ambiguous. Allgood v. Meridian
    Sec. Ins. Co., 
    836 N.E.2d 243
    , 248 (Ind. 2005). “A disagreement among courts
    as to the meaning of a particular contractual provision is evidence that an
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015   Page 13 of 26
    ambiguity may exist. But a division of authority is only evidence of ambiguity.
    It does not establish conclusively that a particular clause is ambiguous . . . .” 
    Id. (citation omitted)
    (holding a contractual provision was unambiguous despite a
    split of authority). Like our supreme court in Allgood, we are not inclined to
    deem an unambiguous contract provision to be an ambiguous one simply
    because of an inconsistent court decision.
    [26]   In Fleisher v. Phoenix Life Ins. Co., 
    18 F. Supp. 3d 456
    , 473-74 (S.D.N.Y. 2014),
    the court held that a COI rate provision virtually identical to the Ensemble II’s
    was ambiguous solely because of a split in court decisions. We pay particular
    attention to the decision in Fleisher because of Lincoln’s reliance on it, which we
    find puzzling. The court in Fleisher was resolute in its belief that “‘based on’
    unambiguously precludes [the insurance company] from considering factors
    beyond those six factors enumerated in [the contract.]” 
    Id. at 473.
    The court
    persuasively reasoned that the COI rate provision was unambiguous and that
    the court in Norem had “unnecessarily complicated a simple issue.” 
    Id. at 470-
    73. Although the court ultimately held that the existence of competing court
    decisions rendered the rate provision ambiguous, its analysis only reinforces our
    belief that the Ensemble II’s COI rate provision is unambiguous.
    [27]   Lincoln compares the Ensemble II to “a cake recipe ‘based on’ flour, sugar, and
    eggs” and claims that a person of average intelligence would understand that
    the recipe was not limited to those three ingredients. Appellant’s Reply and
    Cross-Appellee Brief at 35 (citing 
    Norem, 737 F.3d at 1150
    ). But the Ensemble
    II is not an off-the-cuff cake recipe; it is an insurance contract. Context matters.
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015     Page 14 of 26
    The COI rate provision explains how Lincoln calculates the COI rate and thus
    how the policyholders are charged for holding an Ensemble II policy. An
    ordinary policyholder of average intelligence would read the COI rate provision
    to say that the COI rate is calculated using the factors enumerated and only
    those factors. No reasonable policyholder would read the COI rate provision,
    which states that the COI rate is “based on the sex, issue age, policy year, and
    rating class of the Insured . . . [and] based upon expectations as to future
    mortality experience,” and believe that Lincoln implicitly retains the right to
    charge policyholders a potentially infinite amount of undisclosed fees or costs.
    [28]   In sum, we hold that the plain language of the COI rate provision
    unambiguously precludes Lincoln from considering factors other than mortality
    factors when determining COI rates. Accordingly, there is no need for the trial
    court to resort to extrinsic evidence, and questions of law or fact common to the
    members of the class predominate over questions affecting individual members.
    Therefore, class certification for Count 1 is appropriate.
    B. Need for Extrinsic Evidence Despite a Lack of
    Ambiguity
    [29]   Lincoln also contends that even if the COI rate provision is not ambiguous,
    individualized inquiries involving extrinsic evidence will still be necessary
    because contract law in a few of the class states requires examination of
    extrinsic evidence even when reading an unambiguous contract. Lincoln
    asserts that five of the thirty class states—California, Colorado, Washington,
    Arizona, and Utah—either permit or require the use of extrinsic evidence even
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015    Page 15 of 26
    where a contract is unambiguous on its face. See Appellant’s Br. at 26;
    Appellant’s Reply Brief at 6. Lincoln claims this variation in law among the
    class states would require a choice-of-law inquiry for each individual class
    member and that those inquiries combined with the following need for extrinsic
    evidence precludes a finding that common issues predominate. Lincoln relies
    on Bowers v. Jefferson Pilot Fin. Ins. Co., 
    219 F.R.D. 578
    , 583-84 (E.D. Mich.
    2004), which held that variations in state law regarding the use of extrinsic
    evidence in interpreting contracts precluded class certification.
    [30]   The extrinsic evidence that Lincoln contends is relevant to Count 1 (and Count
    2) are Illustration Questionnaires and statements potentially made by insurance
    agents to customers. We note that the Ensemble II provides that “[t]he entire
    contract consists of this policy and the application (and any supplemental
    applications for additional Specified Amounts).” Appellee’s App. at 11. The
    contract also states that “[t]he agent has no authority to make, modify, alter or
    discharge any policy.” 
    Id. at 25
    (emphasis added). Thus, the contract clearly
    embodies the full and final expression of the agreement, and statements made
    by an agent or written materials outside the Ensemble II, including the
    Illustration Questionnaire, cannot alter the terms of the policy.
    [31]   Moreover, the minority-rule states upon which Lincoln relies do not allow
    consideration of extrinsic evidence if that evidence would vary or alter the
    language of a contract or if the contract is meant to be the full and final
    expression of the terms of the agreement. See, e.g., Taylor v. State Farm Mut.
    Auto Ins. Co., 
    854 P.2d 1134
    , 1138 (Ariz. 1993) (citation omitted) (“When two
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015     Page 16 of 26
    parties have made a contract and have expressed it in a writing to which they
    have both assented as the complete and accurate integration of that contract,
    evidence, whether parol or otherwise, of antecedent understandings and
    negotiations will not be admitted for the purpose of varying or contradicting the
    writing.”); Riverisland Cold Storage, Inc. v. Fresno-Madera Production Credit Ass’n,
    
    291 P.3d 316
    , 318 (Cal. 2013) (citing Cal. Civ. Proc. Code § 1856 and Cal. Civ.
    Code § 1625) (stating “when parties enter an integrated written agreement,
    extrinsic evidence may not be relied upon to alter or add to the terms of the
    writing); Denver Found. v. Wells Fargo Bank, NA, 
    163 P.3d 1116
    , 1126 (Colo.
    2007) (en banc) (stating “intent must be determined from contract language
    itself, and an unambiguous document cannot be explained by extrinsic evidence
    so as to dispute its plain meaning”); Daines v. Vincent, 
    190 P.3d 1269
    , 1277-78
    (Utah 2008) (stating “there can be no ambiguity where evidence is offered in an
    attempt to obscure otherwise plain contractual terms”); Brogan & Anensen LLC v.
    Lamphiear, 
    202 P.3d 960
    , 961 (Wash. 2009) (en banc) (per curiam) (“The parol
    evidence rule precludes the use of extrinsic evidence to add to, subtract from,
    modify, or contradict the terms of a fully integrated written contract; that is, a
    contract intended as a final expression of the terms of the agreement.”).
    Therefore, the extrinsic evidence that Lincoln relies upon—as it pertains to
    interpretations of the Ensemble II under Count 1 and Count 2—would not be
    admissible even under the law of those few minority-rule states. Accordingly,
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015       Page 17 of 26
    we conclude that any differences in the use of extrinsic evidence in those states
    does not prevent class certification on Count 1 or Count 2. 6
    IV. Count 2
    [32]   Bezich argues the trial court erred by ruling that individualized issues of
    extrinsic evidence and choice-of-law preclude class certification on Count 2.
    He maintains that the administrative charge provision is unambiguous and that
    the trial court was wrong to conclude that any ambiguity in the COI rate
    provision affects the meaning of the administrative charge provision.
    [33]   In relevant part, the Ensemble II lays out the policyholder’s monthly charges as
    follows: “Monthly Deduction – The monthly deduction for a policy month
    shall be equal to (1) plus (2), where: (1) is the cost of insurance . . . [and] (2) is a
    monthly administrative charge. This charge is equal to $6.00 per month in each
    policy year.” Appellee’s App. at 19. The trial court originally concluded that
    this provision was an unambiguous cap on administrative fees and that
    administrative fees in excess of $6.00 could not be tacked onto the COI charge.
    However, in its order denying class certification on Count 2, the trial court
    concluded that the resolution of Count 2 was “inevitably intertwined” with
    6
    Even if the Ensemble II was not an integrated contract and extrinsic evidence would not modify or alter its
    unambiguous terms, and if extrinsic evidence must be considered by the trial court based on the law followed
    by a few outlier states, the answer would be to exclude those states from the putative class, not outright denial
    of class certification.
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015                              Page 18 of 26
    Count 1 and could be affected by extrinsic evidence that alters the interpretation
    of the COI rate provision as it pertains to Count 1.
    [34]   On appeal, Lincoln stands by the trial court’s diagnosis that Count 1 and Count
    2 are “inevitably intertwined” and that their interrelation prohibits class
    certification of Count 2. But because we have found that the COI rate
    provision is unambiguous as it pertains to Count 1, any interrelation with
    Count 2—if such a connection does exist—does not preclude certification of
    Count 2. Therefore, we conclude that a class may be certified for Count 2.
    V.Count 3
    [35]   Finally, we address Lincoln’s challenge to the trial court’s decision to certify a
    single-issue class on Count 3. Lincoln challenges the decision based on three of
    the Trial Rule 23 requirements: (1) adequacy (Rule 23(A)(4)); (2) typicality
    (Rule 23(A)(3)); and (3) predominance (Rule 23(B)(3)). Because Lincoln’s
    arguments against a finding of predominance and typicality are essentially the
    same, they are addressed together below.
    C. Typicality & Predominance
    1. The COI Rate Provision is Unambiguous as it Relates to Count 3
    [36]   Lincoln presents two arguments that the trial court’s findings of predominance
    and typicality were erroneous with respect to Count 3. Both arguments rely on
    the proposition that the necessity for extrinsic evidence creates individualized
    issues that preclude a finding of predominance and typicality. First, Lincoln
    contends that the COI rate provision is ambiguous as it pertains to Count 3, and
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015    Page 19 of 26
    extrinsic evidence is therefore necessary to interpret the provision on a
    policyholder-by-policyholder basis. Second, Lincoln maintains that even if the
    COI rate provision is unambiguous as it relates to Count 3, a handful of states
    included in the proposed class still allow the use of extrinsic evidence to
    interpret a contract.
    [37]   Once again, the COI rate provision states: “The monthly cost of insurance rate
    is based on the sex, issue age, policy year, and rating class of the Insured.
    Monthly cost of insurance rates will be determined by the Company based upon
    expectations as to future mortality experience.” Appellee’s App. at 19. The
    trial court ruled that the COI rate provision unambiguously provided that “the
    COI rate would be adjusted based on future mortality expectations, whether
    those mortality experiences are improving or declining.” Appellant’s App. at
    23. Lincoln contends that the trial court erred by finding the provision
    unambiguous.
    [38]   Lincoln chiefly argues that the trial court’s decision “cannot be reconciled with
    [its] holding that the same language in the same provision of the policy was
    ambiguous in connection with Count I.” Appellant’s Brief at 29 (emphasis in
    original). This argument references the trial court’s conclusion that the terms
    “based on” / “based upon” render the provision ambiguous as to whether the
    COI rate must be calculated exclusively using mortality factors. According to
    Lincoln, it follows that the terms “based on” / “based upon” must also create
    an ambiguity as to whether Lincoln had a contractual obligation to adjust the
    COI rate to correlate with changes in future mortality expectations.
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015       Page 20 of 26
    [39]   We disagree that an ambiguity affecting Count 1 would automatically render
    the provision ambiguous as it relates to Count 3.7 However, that is not a
    question we must delve into. As explained above, the COI rate provision is
    unambiguous as it pertains to Count 1. Therefore, Lincoln’s argument that an
    ambiguity transfers from Count 1 to Count 3 has no force because no such
    ambiguity exists.
    [40]   As a second effort, Lincoln asserts that the provision is ambiguous for failing to
    set out precisely how and when the COI rate would be adjusted to account for
    changes in future mortality. Lincoln claims there is no way to determine a
    “threshold level of change in mortality required to trigger an obligation to
    change COI rates.” 
    Id. at 33.
    Lincoln further complains that the Ensemble II
    does not specify how often it must reevaluate mortality for the purpose of
    updating COI rates.
    [41]   Lincoln’s questions concerning the method of updating rates do not pose a
    problem that prevents class certification, which is the only issue on appeal. The
    COI rate provision says that “rates will be determined by the Company based
    upon expectations as to future mortality experience.” Appellee’s App. at 19.
    This is an unambiguous statement that rates will reflect changes in mortality.
    7
    The COI rate provision unambiguously obligates Lincoln to adjust rates to reflect improving mortality
    expectations. We are persuaded by Yue v. Conseco Life Ins. Co., 
    282 F.R.D. 469
    , 481 (C.D. Cal. 2012), which
    involved a life insurance rate provision nearly identical to the one in this case. In Yue, the court stated “when
    a number is said to be ‘based on’ a variable, the phrase ‘based on’ indicates that the number will change in
    accordance with changes in that variable.” 
    Id. Court of
    Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015                              Page 21 of 26
    Even if Lincoln is correct that the question of precisely how and when rates must
    be changed is up for grabs, it is a question that can certainly be answered on a
    class-wide basis.
    [42]   Finally, we cannot help but comment upon the absurdity of Lincoln’s own
    interpretation of the COI rate provision, which is that the Ensemble II allows
    Lincoln to unilaterally increase rates on customers to reflect a change in mortality
    factors but offers no parallel commitment to decrease rates despite an
    overwhelming improvement in mortality. We have grave doubts that any
    policyholder of average intelligence would read the COI rate provision to confer
    on Lincoln that sort of “heads we win, tails you lose” power.
    2. Need for Extrinsic Evidence Despite a Lack of Ambiguity
    [43]   Lincoln also contends that even if the COI rate provision unambiguously
    imposes an obligation to change rates as mortality expectations change,
    individualized inquiries involving extrinsic evidence will still be necessary
    because contract law in a few of the class states requires examination of
    extrinsic evidence even when interpreting an unambiguous contract. As
    discussed above, Lincoln claims this variation in law among the class states
    would require a choice-of-law inquiry for each individual class member and that
    those inquiries combined with the following need for extrinsic evidence
    precludes a finding that common issues predominate.
    [44]   Bezich counters that the extrinsic evidence issue is irrelevant as to Count 3
    because Lincoln has failed to establish that any extrinsic evidence exists that
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015      Page 22 of 26
    could potentially alter the interpretation of the COI rate provision as it applies
    to Count 3. We agree. The Illustration Questionnaire—the extrinsic evidence
    Lincoln hangs its hat on—is relevant only to the parties’ competing
    interpretations as they relate to Count 1 or Count 2. Although the Illustration
    Questionnaire could explain that COI rates may include a loading of expenses,
    nothing in the questionnaire implies that COI rates would not be adjusted to
    correspond with changes in mortality expectations. Because the use of extrinsic
    evidence would not change the outcome under Count 3, class certification
    should not be denied on that basis.8 See Simon v. United States, 
    805 N.E.2d 798
    ,
    805 (Ind. 2004) (stating that Indiana’s choice-of-law analysis first asks “whether
    the differences between the laws of the states are important enough to affect the
    outcome of the litigation.”) (citation and internal quotation marks omitted).
    D.             Adequacy
    [45]   Lincoln also contends that the trial court abused its discretion by finding that
    Bezich is an adequate representative of the proposed class. The Trial Rule
    23(A)(4) adequacy requirement has three components: “1) the chosen class
    representative cannot have antagonistic or conflicting claims with other
    members of the class; 2) the named representative must have a sufficient interest
    in the outcome to ensure vigorous advocacy; and 3) counsel for the named
    8
    Even if material extrinsic evidence did exist that must be dealt with based on the law followed by minority-
    rule states, the answer would be to exclude those states from the putative class, not outright denial of class
    certification.
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015                            Page 23 of 26
    plaintiff must be competent, experienced, qualified, and generally able to
    conduct the proposed litigation vigorously.” N. Ind. Pub. Serv. Co. v. Bolka, 
    693 N.E.2d 613
    , 618 (Ind. Ct. App. 1998), trans. denied.
    [46]   We note initially that there seems to be general agreement among the parties
    that Bezich has a sufficient interest in the outcome to ensure vigorous advocacy,
    and that Bezich’s counsel is qualified to litigate this case. Lincoln’s challenges
    to Bezich’s adequacy as a class representative are claims that he poses a risk of
    conflict with certain members of the proposed class.
    [47]   First, Lincoln states that uncontradicted evidence presented to the trial court
    showed that updating COI rates in the manner Bezich advocates would actually
    result in higher COI rates for some of the putative class members. 9 Therefore,
    Bezich’s claim under Count 3 is antagonistic to certain members of the
    proposed class. Bezich responds that this supposed conflict is entirely
    speculative, pointing out that he only seeks past damages on behalf of the class
    and that there would be no order forcing Lincoln to raise rates on policyholders
    in the future. See Allen v. Holiday Universal, 
    249 F.R.D. 166
    , 181 (E.D. Pa. 2008)
    (“[P]otential conflicts relating to relief issues which would arise only if the
    plaintiffs succeed on common claims of liability on behalf of the class will not
    9
    It is unclear what portion of the putative class are allegedly benefitting from Lincoln’s refusal to adjust COI
    rates in response to changes in mortality expectations. The trial court’s factual findings (at Paragraph 6)
    make reference to some “Band 4 policyholders” for whom “Lincoln alleges that at a certain point under the
    re-pricing, COI rates . . . become lower than expected mortality.” Appellant’s App. at 22. Those
    policyholders make up 4.5% of the putative class, and it is possible they are the group Lincoln is using to
    challenge Bezich’s adequacy as a class representative.
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015                              Page 24 of 26
    bar a finding of adequacy.”) (citation omitted). Additionally, Bezich argues
    that the possibility of higher COI rates in the future should not be a bar to
    certification because Lincoln’s own interpretation of the Ensemble II would
    allow it to increase COI rates whenever it pleases.
    [48]   The trial court was unconvinced that the sort of speculative harm suggested by
    Lincoln should preclude a finding that Bezich is an adequate representative.
    We are not persuaded that the trial court abused its discretion. At its essence,
    Count 3 attempts to establish an interpretation of the Ensemble II that requires
    Lincoln to adjust COI rates where changes in mortality would benefit the
    policyholder. Such an interpretation is beneficial to all policyholders, especially
    when juxtaposed with Lincoln’s current interpretation allowing it to increase
    rates unilaterally to reflect worsening mortality expectations in some
    policyholders while ignoring improving mortality expectations for other
    policyholders.
    [49]   Second, Lincoln asserts that class members have conflicting interests in
    selecting the benchmark to be used for updating COI rates. According to
    Lincoln, there are several mortality studies from which it could have extracted
    mortality expectations to adjust COI rates, and some class members would
    have a lower COI rate under an alternate benchmark than under the benchmark
    proposed by Bezich. This, Lincoln argues, presents an intra-class conflict that
    renders Bezich an inadequate class representative.
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015    Page 25 of 26
    [50]   Bezich’s primary response is that the question of what is the proper benchmark
    is one that affects damages and should not defeat class certification on the issue
    of liability. “Courts generally reject the argument that an intra-class conflict
    exists when divergent theories of liability would benefit different groups within
    the class. Courts have thus rejected challenges to the class representatives’
    adequacy that were based . . . on different class members desiring different
    methods of calculating damages . . . .” Williams B. Rubenstein et al., Newberg
    on Class Actions § 3:62 (5th ed.). We agree that competing options for
    establishing damages should not preclude class certification. Any conflict as to
    the method of establishing damages is outweighed by the class members’
    overall interest in establishing Lincoln’s liability class-wide.
    [51]   In sum, we conclude that the trial court’s determination that Bezich is an
    adequate class representative was not an abuse of discretion.
    Conclusion
    [52]   Concluding that class certification for the purpose of determining liability is
    proper for each of Bezich’s three breach of contract claims, we affirm the trial
    court’s judgment as to Count 3, reverse as to Count 1 and Count 2, and remand
    for further proceedings consistent with this opinion.
    [53]   Affirmed in part, reversed in part, and remanded.
    Bailey, J., and Brown, J., concur.
    Court of Appeals of Indiana | Opinion 02A04-1407-PL-319| June 2, 2015    Page 26 of 26