Iowa Supreme Court Attorney Disciplinary Board v. Richard Clay Mendez , 855 N.W.2d 156 ( 2014 )


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  •                IN THE SUPREME COURT OF IOWA
    No. 14–0426
    Filed September 5, 2014
    IOWA SUPREME COURT ATTORNEY DISCIPLINARY BOARD,
    Complainant,
    vs.
    RICHARD CLAY MENDEZ,
    Respondent.
    On review of the report of the Grievance Commission of the
    Supreme Court of Iowa.
    Grievance commission recommends attorney be ordered to cease
    and desist practicing law in Iowa for sixty days. ATTORNEY ORDERED
    TO CEASE AND DESIST FROM THE PRACTICE OF LAW IN IOWA FOR
    SIXTY DAYS.
    Charles L. Harrington and Nicholas Tré Critelli, Des Moines, for
    complainant.
    Jeffrey David Norris of Law Office of Richard Mendez, Des Moines,
    and Valerie Lynn Hanna of Law Office of Valerie Lynn Hanna, Glendale,
    California, for respondent.
    2
    WATERMAN, Justice.
    The Iowa Supreme Court Attorney Disciplinary Board brought a
    complaint against Richard Clay Mendez, charging numerous violations of
    Iowa’s disciplinary rules. Mendez is not licensed to practice law in Iowa
    but acquired a Des Moines-based immigration practice and represented
    Iowa residents in federal immigration proceedings.         A division of the
    Grievance Commission of the Supreme Court of Iowa determined Mendez
    violated certain rules governing trust accounts, fees, referrals, conflicts of
    interest,   and   neglect.   The   commission,     with   one member      not
    participating in its deliberations, recommended we order Mendez to cease
    and desist from the practice of law in Iowa for a period of not less than
    sixty days, the period recommended by the Board.            On our de novo
    review, we find Mendez violated our rules and order him to cease and
    desist from practicing law in Iowa for sixty days.
    I. Background Facts and Proceedings.
    Mendez has been licensed to practice law in California since 1998,
    but is not admitted to the Iowa bar. He practices chiefly in California,
    most recently from an office in Burbank.          His practice is primarily
    immigration law, with some criminal defense work.             Mendez began
    practicing in Iowa in July 2011, when he took over two branches of an
    immigration practice, ASESAL Immigration Services.           One branch of
    ASESAL was located in Des Moines and the other in Grand Island,
    Nebraska.    Mendez assumed representation of ASESAL’s clients and
    retained the majority of ASESAL’s staff. He renamed both branches “Law
    Office of Richard Mendez.”
    Mendez stated that his Iowa practice is limited to providing legal
    services to Iowa residents on federal immigration matters, which is
    permitted by the Iowa Rules of Professional Conduct. See Iowa R. Prof’l
    3
    Conduct 32:5.5(d)(2) (“A lawyer admitted in another United States
    jurisdiction, and not disbarred or suspended from practice in any
    jurisdiction, may provide legal services in this jurisdiction that . . . are
    services that the lawyer is authorized to provide by federal law or other
    law of this jurisdiction.”). Federal law allows a member in good standing
    of any state’s bar to practice before the federal immigration court. See 
    8 C.F.R. §§ 1001.1
    (f), 1292.1(a)(1) (2011).
    Mendez’s handling of his Iowa immigration practice resulted in
    ethics complaints by clients, successor counsel, and ultimately the
    Board, arising out of the following matters.
    A. Trust Account Practices.           Shortly after purchasing the
    ASESAL offices, Mendez opened a client trust account, as required by the
    Iowa Court Rules and the Iowa Rules of Professional Conduct. See Iowa
    Ct. R. 45.10(2) (“Funds a lawyer receives from clients or third persons for
    matters arising out of the practice of law in Iowa shall be deposited in
    one or more identifiable interest-bearing trust accounts located in
    Iowa.”); see also, e.g., Iowa R. Prof’l Conduct 32:1.15(c). On August 31,
    Mendez and his Iowa counsel met with the director of the Office of
    Professional   Regulation,   the   assistant   director   for   boards   and
    commissions for the Office of Professional Regulation, and the client
    security auditor. One of the purposes of the meeting was to discuss the
    need for Mendez to comply with Iowa’s rules governing client trust
    accounts. Mendez was provided with a copy of the trust account rules.
    Those rules included requirements that an attorney provide notice and
    an accounting to clients upon withdrawing funds. Mendez concedes he
    failed to provide notices and accountings to forty-three clients upon
    withdrawal of funds.
    4
    B. Nonrefundable Fees.       Mendez’s written contracts with two
    clients, Rigoberto Flores and Miguel Angel Arechiga Cuellar, provided
    that Mendez could charge a $300 minimum fee merely for opening the
    file, regardless of whether any legal services were provided.         The
    contracts stated: “ATTORNEY reserves the right to charge the minimum
    fee of $300 by opening the file, if that customer decides to end the
    contract before accumulating legal fees.”
    C. Rigoberto Flores Representation.           In September 2011,
    Rigoberto Flores was charged with fraudulent practices in the third
    degree, in violation of Iowa Code section 714.11, and identity theft, in
    violation of Iowa Code section 715A.8.      These offenses are aggravated
    misdemeanors. On September 16, Flores engaged Mendez to represent
    him and paid Mendez $1000 of their agreed $1500 flat fee for the
    criminal representation.
    Mendez engaged an Iowa-licensed criminal attorney, John D.
    Hedgecoth, to enter an appearance on Flores’s behalf. Mendez stated,
    “[I]t would have been easier to just refer him, but I facilitated the
    agreement for Mr. Hedgecoth to represent Mr. Flores in the criminal
    matter.” Mendez and Hedgecoth orally agreed that Hedgecoth would be
    paid an hourly rate for his services from the $1000 Flores advanced to
    Mendez. When asked if he could give legal advice on criminal matters,
    Mendez responded, “Not on criminal matters as pertains to Iowa, but if it
    was criminal matters relating to immigration consequences, then yes, I
    believe so.” Mendez testified he never told Flores that he was an Iowa-
    licensed attorney.
    Mendez admits that he did not seek or receive Flores’s written
    approval of the fee-splitting arrangement with Hedgecoth.     He likewise
    failed to give Flores written notice of the withdrawal of any fees paid to
    5
    his firm or to Hedgecoth’s firm. Hedgecoth’s billing records show that he
    ultimately provided Flores with $558 of legal services, but Mendez’s
    records reflect that he paid Hedgecoth $808 out of Flores’s account. On
    top of the $558 paid to Hedgecoth, Mendez billed Flores $1370 for
    “administrative support.” Flores paid Mendez a total of $1250, making
    Mendez’s net on the case $442 after payments to Hedgecoth.
    Flores ultimately entered guilty pleas on both charges. The Board
    asserts Mendez never personally spoke with Flores or Hedgecoth about
    the immigration implications of Flores’s criminal case, and that Mendez
    did not advise Flores of the immigration consequences of entering a
    guilty plea to the charged offenses.     Mendez asserts the disposition of
    Flores’s case was unavoidable and denies the allegations that he never
    personally spoke with Flores and Hedgecoth about the immigration
    consequences of Flores’s guilty pleas.       A postconviction court later
    granted Flores relief, finding that his guilty pleas were not intelligent,
    knowing, and voluntary because Flores was not informed in Spanish of
    each guilty plea’s potential impact on his immigration status.
    When asked if he could explain his fee for administrative support,
    Mendez stated, “Mr. Flores came to the . . . office on, almost on a daily
    basis asking about his case . . . . I think we even sent interpreters to
    interpret for him . . . . And there was a lot of assistance there.” These
    services were not itemized or noted in Flores’s file.         However, the
    postconviction relief ruling found that a legal assistant from Mendez’s
    office attended Flores’s initial meeting with Hedgecoth at the jail to act as
    a translator.
    D. Sergio Guaillas Representation.         Sergio Guaillas is a non-
    United States citizen who was initially represented by another attorney
    on a visa petition. Guaillas’s petition was denied on September 8, 2011.
    6
    His letter of denial informed him that he had thirty-three days from the
    date of the letter, or until October 8, to file his notice of appeal.
    On September 21, after terminating his first attorney’s services,
    Guaillas spoke with a member of Mendez’s staff and engaged Mendez to
    handle his appeal.          That same day, someone in Mendez’s office
    researched Guaillas’s appeal.
    Mendez failed to file the requisite notice of appeal by the October 8
    deadline. Mendez testified he was unable to file the appeal because his
    office could not get the proper documents from Guaillas’s previous
    attorney.    Mendez further testified he orally informed Guaillas of his
    failure to file the notice of appeal and that this failure could constitute
    grounds for ineffective assistance of counsel and support a basis to
    reopen      the   matter.     Nevertheless,    Mendez     could   provide   no
    documentation substantiating this assertion.
    On February 16, 2012, Guaillas retained the services of yet
    another immigration attorney, James Benzoni. The same day, Benzoni
    provided Mendez with a formal request to transfer Guaillas’s file. Mendez
    testified that he immediately mailed the file, but has no documentation of
    doing so. Benzoni did not receive the file. In late March, Benzoni again
    contacted Mendez asking for Guaillas’s file. On April 24, Benzoni filed a
    disciplinary complaint against Mendez.        On June 14, Mendez provided
    Benzoni with Guaillas’s immigration file.
    Guaillas filed his own disciplinary complaint against Mendez. In
    his response to this complaint, Mendez stated that he had met with
    Guaillas on September 21, 2011, and that “[a]fter consultation,
    Mr. Guaillas agreed to retain [him] as his attorney.” Mendez’s paralegal
    also submitted a declaration stating Guaillas signed a retainer agreement
    7
    with Mendez on September 21.       Mendez testified at the hearing before
    the commission that he had met with Guaillas before November.
    But, Mendez’s internal billing and time records contradict his
    testimony.     His records show the first time he personally met with
    Guaillas was well after the October 8 appeal deadline. The September 21
    notation in the file states that Guaillas “spoke with RF,” a staff member
    in the office. The first file notation indicating Mendez met with Guaillas
    is dated November 18, and Mendez’s invoice to Guaillas includes a
    November 18 entry stating, “Attorney Richard Mendez met with
    Mr. Guaillas.”
    E. Miguel    Angel   Arechiga     Cuellar   Representation.     On
    August 30, 2011, Immigration and Customs Enforcement apprehended
    Miguel Angel Arechiga Cuellar and detained him in the Polk County jail.
    On September 1, Arechiga’s fiancée, Sandra Melendez, hired Mendez to
    represent Arechiga in a bond reduction hearing. According to the terms
    of the engagement agreement, Mendez charged a flat fee of $1500 for the
    bond reduction hearing.
    That day, Mendez paid the $1500 flat fee on Arechiga’s behalf.
    Mendez did not deposit the advance payment into his client trust
    account.     In his written response to the Board’s request for his trust
    account ledger for Arechiga and in his hearing testimony, Mendez
    attempted to justify his failure to do so by explaining that he did not
    think he needed to deposit the fee into his trust account “because part of
    the services w[ere] performed before and on the next two days after [he]
    was retained.” Mendez also failed to notify Arechiga for any withdrawal
    of fees.
    Arechiga was incarcerated at the time of Mendez’s retention and
    wanted a bond reduction hearing as soon as possible so that he could be
    8
    released from custody. One of Mendez’s staff visited Arechiga at the Polk
    County jail on September 1, and a paralegal and attorney followed up
    with Arechiga to complete some paperwork. A paralegal twice contacted
    the deportation office, apparently to no avail. Mendez’s billing records for
    September 11 refer to a call regarding paperwork for Arechiga.         But,
    Mendez did not file any documents requesting the bond reduction
    hearing. Mendez testified, “[I]f immigration doesn’t process the person,
    then there’s nothing I can—I can do, it’s out of my control. I can only
    respond once they are in the system.”
    A month later, on September 30, Arechiga was released from
    custody after posting the full amount of his original bail. On October 1,
    Arechiga and Melendez went to Mendez seeking a refund.            Not until
    May 19, 2012—after Arechiga filed a disciplinary complaint—did Mendez
    issue any refund. During the interim, Mendez did not retain the funds in
    his client trust account. Mendez ultimately returned $1200 of the $1500
    Melendez had paid.
    F. Roberto Macedo-Davila Representation.           In April of 2011,
    Roberto Macedo-Davila engaged the services of ASESAL to represent him
    in immigration matters. The contract provided that Macedo-Davila was
    to pay a total of $4000, with $1000 paid in advance on April 21 and the
    remaining money to be paid in increments of $150 monthly commencing
    May 30. In July, Mendez “took over” ASESAL and incorporated it into his
    own law firm. Macedo-Davila continued to make monthly cash payments
    of $150 after this transition, and Mendez accepted these payments.
    Mendez did not, however, deposit these payments into his client trust
    account.
    An itemization of services provided by Mendez to Macedo–Davila
    indicates that, during the months of July through December, Mendez
    9
    “reviewed [the] case, updated files and made calls” for one and one-half
    hours each month. Mendez charged $150 for each of these instances—
    the exact amount paid by Macedo-Davila each month. Mendez admitted
    that he did not know exactly what services had been provided for these
    funds.
    G. Orlando Ramirez Barragan Representation.          In April 2011,
    Orlando Ramirez Barragan retained ASESAL to represent him in
    immigration matters. Barragan was to pay a total of $4000, with $1000
    paid in advance on April 9 and the remaining money paid in monthly
    increments of $200 commencing May 15. Barragan continued to make
    monthly payments of $200 after July, when Mendez took over ASESAL.
    Mendez failed to deposit these payments into his client trust account.
    On August 31, Barragan was scheduled for a 9 a.m. immigration
    hearing in Omaha, Nebraska.        Mendez was in California that day.
    Natalia Lazareva, an attorney in Mendez’s office, prepared for the hearing
    and met Barragan in Omaha.        Upon arriving at the location of the
    hearing, Lazareva was informed that the scheduled judge was absent due
    to illness and Barragan’s hearing was rescheduled to 1 p.m. that
    afternoon. Lazareva informed Barragan of this change, and Barragan left
    the building. Upon returning shortly before 1 p.m., Barragan discovered
    that the hearing had not been rescheduled, but had been held that
    morning without Barragan or Lazareva present, and the judge had
    ordered Barragan removed in absentia. Barragan was in fact removed.
    Mendez billed Barragan $625 for Lazareva’s legal services that day.
    One remedy for an order of removal in absentia is the filing of a
    motion to reopen based on ineffective assistance of counsel. See Matter
    of Lozada, 19 I.&N. Dec. 637, 639 (BIA 1988). One of the prerequisites
    for obtaining relief on that basis is that the motion to reopen states
    10
    whether a complaint has been filed with appropriate disciplinary
    authorities with respect to an ethical or legal violation, and if not, why
    not. 
    Id.
     Mendez failed to advise Barragan to seek alternate counsel to
    file such a disciplinary complaint.
    Instead, Lazareva, with Mendez’s approval, continued to represent
    Barragan and filed a motion to reopen.               Mendez testified that filing a
    complaint and pursuing relief based on ineffective assistance of counsel
    was “just one of several options.” Lazareva’s motion to reopen asked for
    relief because of “rescheduling confusion.”                   On October 27, the
    immigration court denied Lazareva’s motion, finding “the respondent has
    not advanced either credible or persuasive evidence to support his
    assertion that his failure to appear at his removal hearing was due to
    exceptional circumstances beyond his control.”
    Without Barragan’s knowledge or consent, Mendez then hired a
    California immigration attorney, Tina Malek, to prepare a second motion
    to reopen. Malek did not file a complaint against Mendez before filing
    this second motion to reopen. The court, in ruling on Malek’s motion,
    noted that it was based upon the alleged ineffective assistance of former
    counsel, 1 which requires:
    (1) that the motion be supported by an affidavit of the
    allegedly aggrieved respondent setting forth in detail the
    agreement that was entered into with counsel with respect to
    the actions to be taken and what representations counsel did
    or did not make to the respondent in this regard, (2) that
    counsel whose integrity or competence is being impugned be
    informed of the allegations leveled against him and be given
    an opportunity to respond, and (3) that the motion reflect
    whether a complaint has been filed with appropriate
    disciplinary authorities with respect to any violation of
    counsel’s ethical or legal responsibilities, and if not, why not.
    1A   copy of Malek’s motion to reopen is not in the record.
    11
    Because Malek had not filed a complaint against Mendez, the
    immigration court denied the second motion to reopen on January 9,
    2012.
    Mendez then had Malek file an appeal of the denial with the Board
    of Immigration Appeals (BIA).     The BIA denied Barragan’s appeal on
    September 19, again due to lack of a disciplinary complaint and other
    necessary evidence. Mendez paid Malek $910 from Barragan’s funds for
    filing the second motion to reopen and appealing the denial of that
    motion. Mendez billed Barragan an additional $700 for services relating
    to the motions to reopen.
    On September 23, 2013, the Board filed a six-count complaint
    against Mendez, alleging violations of our disciplinary rules in the
    foregoing matters. A five-member division of the commission conducted
    a two-day evidentiary hearing on January 6–7, 2014. Mendez testified,
    and documentary evidence was submitted by the Board.         Posthearing
    briefs were then submitted.     On March 14, the commission filed its
    “Findings of Fact, Conclusions of Law, and Sanction Recommendation.”
    The commission, by a four-to-zero vote, found multiple violations by
    Mendez and recommended that he be barred from practicing law in Iowa
    for sixty days.   A footnote stated, “One panel member was unable to
    participate in the deliberations concerning the recommendation in this
    matter.” No further information is provided to explain why one panelist
    did not participate in the recommendation.
    II. Scope of Review.
    We review attorney disciplinary proceedings de novo. See Iowa Ct.
    R. 35.12(4). “We give deference to the commission’s credibility findings
    because the commission hears live testimony and observes the demeanor
    of witnesses.” Iowa Supreme Ct. Att’y Disciplinary Bd. v. Ouderkirk, 845
    
    12 N.W.2d 31
    , 33 (Iowa 2014). The Board has the burden to prove attorney
    misconduct by a convincing preponderance of the evidence.               Iowa
    Supreme Ct. Att’y Disciplinary Bd. v. Thomas, 
    844 N.W.2d 111
    , 113 (Iowa
    2014). “This standard is more demanding than proof by preponderance
    of the evidence, but less demanding than proof beyond a reasonable
    doubt.” Ouderkirk, 845 N.W.2d at 33.
    If we conclude there has been a rule violation,
    our determination of the appropriate sanction “is guided by
    the nature of the alleged violations, the need for deterrence,
    protection of the public, maintenance of the reputation of the
    bar as a whole, and [the attorney’s] fitness to continue in the
    practice of law.”
    Iowa Supreme Ct. Att’y Disciplinary Bd. v. Laing, 
    832 N.W.2d 366
    , 367–68
    (Iowa 2013) (alteration in original) (quoting Comm. on Prof’l Ethics &
    Conduct v. Kaufman, 
    515 N.W.2d 28
    , 30 (Iowa 1994)). “We respectfully
    consider the commission’s findings of fact and recommended sanction,
    but we are not bound by them.” Ouderkirk, 845 N.W.2d at 33.
    III. Ethical Violations.
    The commission found the Board proved over sixty violations, but
    did not meet its burden to prove five other alleged violations.     In his
    challenge to the commission’s recommendation, Mendez makes three
    general arguments: (1) “there has been no legal criteria advanced to
    define who or what constitutes an Iowa client when there is obvious
    cross jurisdictional practice going on with Nebraska”; (2) “Nebraska holds
    a different position than Iowa on how flat fees for Nebraska immigration
    clients should be handled and it is permissible to deposit them into the
    attorney’s general account upon receipt”; and (3) he has “been deprived
    of a properly constituted panel wherein the original 5 selected to consider
    all evidence and testimony, was without warning or consultation,
    13
    diminished to 4 in deliberations depriving [him] of yet another voice in
    final deliberations.”
    None of these arguments excuses Mendez’s violations of our state’s
    disciplinary rules. We will address each argument in turn. First, the
    clients at issue were living in Iowa and retained Mendez through his
    Des Moines office. A commissioner stated at the hearing:
    I think we have the right to assume, not seeing any notations
    to the contrary in your itemizations of services, that the work
    that you performed for the various named clients did occur
    here in Iowa. I don’t see why somebody who is domiciled in
    Des Moines would hire someone that would require them to
    travel to Nebraska to get an answer on a particular legal
    question.
    Mendez agreed with this statement. We find that Mendez has provided
    legal services in Iowa on the matters at issue. We hold that jurisdiction
    therefore exists pursuant to Iowa Rule of Professional Conduct 32:8.5(a).
    That rule states:
    Disciplinary Authority. . . . A lawyer not admitted in Iowa is
    . . . subject to the disciplinary authority of Iowa if the lawyer
    provides or offers to provide any legal services in Iowa. A
    lawyer may be subject to the disciplinary authority of both
    Iowa and another jurisdiction for the same conduct.
    Iowa R. Prof’l Conduct 32:8.5(a) (emphasis added). “Our jurisdiction to
    discipline attorneys practicing in Iowa under rule 32:5.5(d)(2) rests on
    our responsibility to protect the citizens of our state from unethical
    conduct of attorneys who provide services in Iowa.” Iowa Supreme Ct.
    Att’y Disciplinary Bd. v. Carpenter, 
    781 N.W.2d 263
    , 267 (Iowa 2010)
    (emphasis added); see also Iowa Supreme Ct. Att’y Disciplinary Bd. v.
    Olson, 
    807 N.W.2d 268
    , 270, 276 n.7 (Iowa 2011) (finding jurisdiction
    over Minnesota counsel based on the conduct of communicating with an
    Iowa resident located in Iowa).
    14
    Second, the fact that Nebraska’s ethical rules differ from Iowa’s
    does not excuse a violation of Iowa’s ethical rules for legal services
    provided in Iowa.     Mendez operated an office in Iowa, and it was
    incumbent on him to learn and follow Iowa’s rules when assisting clients
    here.
    Mendez’s third argument about the loss of a panel member also
    lacks merit.    The Iowa Court Rules generally require the grievance
    commission panel to consist of at least five members. See Iowa Ct. R.
    35.1(1) (“The grievance commission shall also consist of no fewer than 5
    nor more than 35 laypersons appointed by the court.”); 
    id.
     r. 36.2 (“The
    commissioners may act as a body or in such divisions as the chair may
    direct. Each division shall consist of five members.”). Iowa Court Rule
    36.17, however, states that “[a]n omission, irregularity, or other defect in
    procedure shall not render void or ineffective any act of the commission
    or a division or any member thereof unless substantial prejudice is
    shown to have resulted.”
    We find Mendez was not prejudiced by the fact one panel member
    did not deliberate.    Rule 35.10 provides that “[a]ny determination or
    report of the commission need only be concurred in by a majority of the
    commissioners sitting.”    
    Id.
     r. 35.10; see also In re Paulson, 
    216 P.3d 859
    , 876 (Or. 2009) (noting a third disciplinary panel member’s failure to
    sign a disciplinary opinion did not prejudice attorney because the
    decision only required two concurring members), opinion adhered to as
    modified on reconsideration, 
    225 P.3d 41
    , 42 (Or. 2010). Even if the fifth
    panel member had participated in deliberations and dissented, the
    commission’s four other voting members constituted the requisite
    majority.   See Iowa Ct. R. 35.10 (noting also that “[a]ny commissioner
    has the right to file with the supreme court a dissent from the majority
    15
    determination or report”); cf. Paulson, 216 P.3d at 876 (concluding
    missing panel member was “effectively . . . in the position of an
    abstaining panel member” that “did not join in the opinion and . . . did
    [not] dissent”).
    Mendez’s argument that he was “depriv[ed] of yet another voice in
    final deliberations” does not require a new hearing. See Comm. on Prof'l
    Ethics & Conduct v. Michelson, 
    345 N.W.2d 112
    , 117 (Iowa 1984) (“He
    was afforded a full-blown hearing and there is no indication that the
    outcome of the hearing was affected.”); Paulson, 216 P.3d at 876 (“We
    might reach a different conclusion if the irregularity were shown to have
    prejudiced the accused. But here, there is no prejudice.”). Mendez has
    not shown participation of the fifth panelist likely would have changed
    the recommendation. In any event, our court has examined the record
    de novo and we are not bound by the commission’s recommendations.
    Ouderkirk, 845 N.W.2d at 33.       Accordingly, Mendez is not entitled to
    relief on this ground.
    A. Trust Account Violations Involving Forty-Three Clients.
    The Board charged Mendez with violating Iowa Court Rule 45.7(4) with
    regard to forty-three clients. Rule 45.7(4) provides:
    A lawyer accepting advance fee or expense payments must
    notify the client in writing of the time, amount, and purpose
    of any withdrawal of the fee or expense, together with a
    complete accounting. The attorney must transmit such
    notice no later than the date of the withdrawal.
    Iowa Ct. R. 45.7(4).     Mendez admitted he did not comply with rule
    45.7(4), and the commission found he violated that rule as to those forty-
    three clients. We agree with the commission and find Mendez violated
    rule 45.7(4) with regard to those forty-three clients.
    16
    The Board also charged Mendez with several trust-account-related
    violations involving the clients specifically discussed above. Iowa Rule of
    Professional Conduct 32:1.15(c) provides: “A lawyer shall deposit into a
    client trust account legal fees and expenses that have been paid in
    advance, to be withdrawn by the lawyer only as fees are earned or
    expenses incurred.”    Iowa Court Rule 45.10(2) provides: “If the client
    makes an advance payment of a flat fee prior to performance of the
    services, the lawyer must deposit the fee into the trust account.” Those
    allegations are summarized as follows:
    (1) Mendez violated rules 32:1.15(c) and 45.10(2) by
    failing to deposit Flores’s $1000 payment into his trust
    account and rule 45.7(4) by failing to provide the requisite
    notices to Flores when he withdrew fees;
    (2) Mendez violated rules 32:1.15(c) and 45.10(2) by
    failing to deposit Arechiga’s $1500 payment into his trust
    account and rule 45.7(4) by failing to provide the requisite
    notices to Arechiga when he withdrew fees;
    (3) Mendez violated rules 32:1.15(c) and 45.10(2) by
    failing to deposit Macedo-Davila’s monthly payments into his
    trust account;
    (4) Mendez violated rules 32:1.15(c) and 45.10(2) by
    failing to deposit Barragan’s monthly payments into his trust
    account.
    The commission found Mendez committed each of these rule violations.
    On our de novo review, we agree that Mendez violated each of these rules
    as charged by the Board.
    B. Nonrefundable         Fees        in   Flores     and      Arechiga
    Representations.      The Board alleged, and the commission found,
    Mendez violated Iowa Rule of Professional Conduct 32:1.15(c) and Iowa
    Court Rule 45.7(5) by representing in his fee agreement with Flores and
    Arechiga that he was entitled to a nonrefundable fee of $300 for “opening
    the file,” even if he did not provide any legal services. Rule 45.7(5) states,
    “Notwithstanding any contrary agreement between the lawyer and client,
    17
    advance fee and expense payments are refundable to the client if the fee
    is not earned or the expense is not incurred.”             Iowa Ct. R. 45.7(5).
    Mendez admitted that his contracts with Flores and Arechiga contained
    impermissible, nonrefundable fees.
    We find Mendez violated rules 32:1.15(c) and 45.7(5).           See Iowa
    Supreme Ct. Bd. of Prof'l Ethics & Conduct v. Frerichs, 
    671 N.W.2d 470
    ,
    475 (Iowa 2003) (“[C]ontracts providing for nonrefundable special
    retainers and nonrefundable ‘flat’ fees are void as well as unethical.”). As
    we have long recognized, nonrefundable fees undermine the client’s right
    to discharge an attorney.        
    Id. at 476
    .   “[C]lients would be reluctant to
    exercise     the   right   if   an   advance   fee   was   nonrefundable”   and
    nonrefundable fees “also undermine the fiduciary nature of an attorney–
    client relationship.” 
    Id.
    C. Rigoberto Flores Representation.
    1. Unauthorized practice of law.           While Mendez is allowed to
    practice immigration law in Iowa, he is not authorized to defend criminal
    charges in our state courts. The Board alleged that Mendez engaged in
    the unauthorized practice of law by representing Flores in his state
    criminal case.      Iowa Rule of Professional Conduct 32:5.5(a) states, “A
    lawyer shall not practice law in a jurisdiction in violation of the
    regulation of the legal profession in that jurisdiction . . . .”            The
    commission highlighted that “the amount of fees in question is
    de minimus” and concluded that, “given the way the criminal case played
    out,” the Board did not meet its burden to prove Mendez violated rule
    32:5.5(a).
    Mendez contends his representation of Flores was proper because
    he only “facilitated” an Iowa-licensed attorney’s representation and
    because the fees he charged were for “administrative support.”              The
    18
    record reflects that Mendez provided translation services for Flores on at
    least one occasion, and Mendez is authorized to advise clients as to the
    immigration consequences of criminal proceedings. We agree with the
    commission     that   the   Board     failed    to   prove   by   a   convincing
    preponderance of the evidence that Mendez violated rule 32:5.5(a)
    through his involvement with the Flores case.
    2. Unreasonable fee. The Board next asserts Mendez collected an
    unreasonable fee in violation of rule 32:1.5. Iowa Rule of Professional
    Conduct 32:1.5(a) prohibits a lawyer from “mak[ing] an agreement for,
    charg[ing], or collect[ing] an unreasonable fee or an unreasonable
    amount for expenses.”       The Board presents two rationales for finding
    Mendez violated this rule.       First, based on its belief that Mendez’s
    representation of Flores was outside the scope of his permissible
    practice, the Board charged Mendez with collecting an unreasonable fee.
    Because we find the Board failed to prove Mendez engaged in the
    unauthorized practice of law, we find his fee was not unreasonable on
    this basis.
    However, we agree with the Board’s second argument. The Board
    asserts that Mendez collected an unreasonable fee by paying Hedgecoth
    $808 from Flores for his services while Hedgecoth’s billing records show
    that he provided Flores with only $558 of legal services. The commission
    found Mendez violated Iowa Rule of Professional Conduct 32:1.5(a) and
    (e) by using Flores’s money to pay Hedgecoth more than was earned.
    Rule 32:1.5(e)(3) provides “[a] division of a fee between lawyers who are
    not in the same firm may be made only if . . . the total fee is reasonable.”
    Iowa R. Prof’l Conduct 32:1.5(e)(3).           Because Mendez collected from
    Flores and paid Hedgecoth more than he had earned, we agree Mendez
    violated rule 32:1.5(a) and (e)(3).
    19
    3. Improper division of fees. The Board charged Mendez with the
    improper division of fees based on his arrangement with Hedgecoth.
    Iowa Rule of Professional Conduct 32:1.5(e)(2) states that a lawyer may
    divide fees with a lawyer in a different firm only upon receiving the
    client’s written agreement to the fee division.   Mendez did not receive
    written approval from Flores for the fee-splitting agreement.          The
    commission found Mendez violated this rule, and we agree.
    4. Failure to communicate.     Finally, the Board alleged Mendez
    violated Iowa Rule of Professional Conduct 32:1.4 by failing to properly
    advise Flores of the immigration consequences of entering a guilty plea.
    Rule 32:1.4 requires a lawyer to “explain a matter to the extent
    reasonably necessary to permit the client to make informed decisions
    regarding the representation.”   Iowa R. Prof’l Conduct 32:1.4(b).     The
    commission found the Board failed to prove this allegation by a
    convincing preponderance of the evidence.           We agree with the
    commission. We are not persuaded on this record that Mendez failed to
    discuss with Flores the immigration consequences of his pleas.         The
    postconviction court ruling that granted Flores relief from his guilty plea
    only mentioned Mendez in passing. The ruling focused on the guilty plea
    proceedings handled by Hedgecoth and the fact that the plea colloquy
    was not translated into Spanish to ensure Flores understood the
    consequences.     Mendez testified that he did indeed discuss the
    immigration consequences with Flores, and the Board has failed to rebut
    Mendez’s testimony on that point.
    D. Sergio Guaillas Representation.
    1. False statement of material fact.   The Board charged Mendez
    with making a false statement of material fact in connection with a
    disciplinary matter, in violation of Iowa Rule of Professional Conduct
    20
    32:8.1(a). Rule 32:8.1 provides, “[A] lawyer . . . [,] in connection with a
    disciplinary matter, shall not . . . knowingly make a false statement of
    material fact[.]” Iowa R. Prof’l Conduct 32:8.1(a). Mendez asserts that he
    met with Guaillas on September 21, but the Board contends this is
    untrue and Mendez did not meet with Guaillas until November 18. The
    commission found a violation of this rule.            As the commission
    summarized,
    Mendez’s written and oral recollections are the only
    evidence presented in support of his position on this point.
    His time and billing records tell a different story. In fact,
    Mendez’s own billing records show that Mendez did not meet
    with [Guaillas] until November 18, 2011 . . . .
    The commission found Mendez’s version of events not credible. “We give
    deference to the commission’s credibility determination because the
    commission heard [Mendez]’s live testimony and observed his demeanor.”
    Iowa Supreme Ct. Att’y Disciplinary Bd. v. Clarity, 
    838 N.W.2d 648
    , 659
    (Iowa 2013).    Nevertheless, we give less weight to the documentary
    evidence in this context.     Mendez had a high volume immigration
    practice.   It is not uncommon for attorneys to meet a new client in
    person and hand him off to a paralegal to conduct the initial interview,
    with the attorney not billing for an attorney–client conference on the day
    of the client’s initial office visit. We find the Board failed to prove by a
    convincing preponderance of the evidence that Mendez violated rule
    32:8.1(a) by misrepresenting the date that he first met with Guaillas.
    2. Neglect.   The Board charged Mendez with a violation of Iowa
    Rule of Professional Conduct 32:1.3 for failing to file Guaillas’s notice of
    appeal by the deadline, and the commission found Mendez violated that
    rule. Rule 32:1.3 states, “A lawyer shall act with reasonable diligence
    21
    and promptness in representing a client.” Iowa R. Prof’l Conduct 32:1.3.
    A comment to rule 32:1.3 emphasizes the importance of diligence:
    Perhaps no professional shortcoming is more widely resented
    than procrastination.    A client’s interests often can be
    adversely affected by the passage of time or the change of
    conditions; in extreme instances, as when a lawyer overlooks
    a statute of limitations, the client's legal position may be
    destroyed.
    
    Id.
     r. 32:1.3 cmt. 3. The commission did not credit Mendez’s excuse that
    he was unable to file the appeal because he could not get some necessary
    documents from Guaillas’s former counsel.          Giving deference to the
    commission’s credibility determination, we likewise find his excuse
    unconvincing.    We find Mendez violated rule 32:1.3 by neglecting
    Guaillas’s appeal.
    3. Failure to communicate.           The Board alleged that Mendez
    neglected to tell Guaillas that he had failed to file the notice of appeal
    and that this failure could serve as grounds for ineffective assistance of
    counsel and support a basis to reopen the matter. The Board charged
    Mendez with violating Iowa Rule of Professional Conduct 32:1.4, which
    requires attorneys to “keep the client reasonably informed about the
    status of the matter” and to “explain a matter to the extent reasonably
    necessary to permit the client to make informed decisions regarding the
    representation.” 
    Id.
     r. 32:1.4(a)(3), (b). The commission found Mendez
    violated rule 32:1.4.    Again, giving deference to the commission’s
    determination, we agree Mendez violated this rule.
    4. Failure to turn over file.        The Board charged Mendez with
    violating Iowa Rules of Professional Conduct 32:1.15(d) and 32:1.16(d)
    for failing to promptly turn over Guaillas’s file to Benzoni, and the
    commission found a violation of these rules. Rule 32:1.15(d) states “a
    lawyer shall promptly deliver to the client or third person any funds or
    22
    other property that the client or third person is entitled to receive.” 
    Id.
     r.
    32:1.15(d).     Rule   32:1.16(d)       states   that,   “[u]pon    termination    of
    representation, a lawyer shall take steps to the extent reasonably
    practicable to protect a client’s interests, such as . . . surrendering
    papers and property to which the client is entitled.”              
    Id.
     r. 32:1.16(d).
    Benzoni received Guaillas’s file only after he filed a disciplinary complaint
    against Mendez—four months after the initial request. Mendez testified
    that he immediately sent the file but could provide no documentation
    supporting his testimony.        The commission found Mendez’s testimony
    not credible on this point.       So do we.      We find Mendez violated rules
    32:1.15(d) and 32:1.16(d) by failing to promptly deliver Guaillas’s file.
    E. Miguel Angel Arechiga Cuellar Representation.
    1. Neglect. The Board alleges, and the commission found, Mendez
    violated Iowa Rule of Professional Conduct 32:1.3 by failing to file any
    documents requesting a bond reduction hearing for Arechiga.                        As
    discussed     above,   rule    32:1.3    requires    reasonable      diligence    and
    promptness. See 
    id.
     r. 32:1.3.
    A member of Mendez’s staff visited Arechiga at the jail on the day
    the firm was retained, an attorney and paralegal followed up with
    Arechiga to complete paperwork, a paralegal twice contacted “the
    Deportation Office,” and someone in the firm took a call regarding
    Arechiga’s paperwork.         Mendez testified he could not request a bond
    reduction hearing because Arechiga had not been processed by the
    immigration court. The Board did not present any expert testimony or
    other evidence to rebut Mendez’s assertion. We conclude the Board has
    failed to prove by a convincing preponderance of the evidence that
    Mendez’s representation of Arechiga violated rule 32:1.3.
    23
    2. Failure to refund fees and retain disputed fees in trust.      The
    Board charged Mendez with a violation of rule 32:1.15(d) for failing to
    promptly return Arechiga’s funds along with an accounting of services
    rendered and with a violation of rule 32:1.15(e) for failing to retain
    disputed funds in trust. The commission found Mendez violated both of
    these rules.   We agree.   Iowa Rule of Professional Conduct 32:1.15(d)
    requires an attorney to
    promptly deliver to the client or third person any funds or
    other property that the client or third person is entitled to
    receive and, upon request by the client or third person, shall
    promptly render a full accounting regarding such property.
    Rule 32:1.15(e) states:
    When in the course of representation a lawyer is in
    possession of property in which two or more persons (one of
    whom may be the lawyer) claim interests, the property shall
    be kept separate by the lawyer until the dispute is resolved.
    The lawyer shall promptly distribute all portions of the
    property as to which the interests are not in dispute.
    
    Id.
     r. 32:1.15(e). Mendez did not refund Arechiga’s payment until seven
    months after Arechiga first requested the refund.      During this time,
    Mendez did not retain Arechiga’s payment in his client trust account.
    F. Roberto Macedo-Davila Representation.         The Board alleges
    Mendez violated rules 45.7 and 45.10(3) by taking an unearned fee from
    Macedo-Davila.    Rule 45.10(3) states, “In no event may the lawyer
    withdraw unearned fees.”      Iowa Ct. R. 45.10(3).     The commission
    concluded “[w]hile certain inferences adverse to Mendez could be drawn
    from the evidence presented, the preponderance standard does not
    permit such an inquiry.” Accordingly, the commission found the Board
    did not prove Mendez violated rules 45.7 and 45.10(3). We agree. The
    Board did not present any evidence to rebut Mendez’s billing records,
    24
    which indicate someone in Mendez’s office “reviewed [Macedo-Davila’s]
    case, updated files and made calls” each month.
    G. Orlando Ramirez Barragan Representation.
    1. Unreasonable fee. The Board charged Mendez with collecting
    an unreasonable fee from Barragan, in violation of Iowa Rule of
    Professional Conduct 32:1.5(a). The Board takes issue with the fact that
    Mendez billed Barragan $625 for the Omaha hearing, despite the fact
    that Lazareva missed the hearing. The commission found the Board did
    not carry its burden to prove Mendez violated rule 32:1.5(a).         The
    commission stated:
    While it is true that Ms. [Lazareva] missed the hearing, she
    prepared for it and traveled to and from Omaha to attend it.
    We think Mendez’s firm is reasonably entitled to
    compensation for her efforts even though she missed the
    hearing.
    The Board did not assert that Lazareva or Mendez was to blame for
    missing the hearing. On this record, we agree with the commission and
    find the Board failed to prove by a convincing preponderance of the
    evidence that Mendez violated rule 32:1.5(a) by charging Barragan for the
    time Lazareva spent in Omaha.
    2. Failure to communicate and conflict of interest.     The Board
    alleges Mendez violated Iowa Rules of Professional Conduct 32:1.4(b) and
    32:1.7(a)(2) by failing to inform Barragan that he should retain alternate
    counsel and file a disciplinary complaint against Mendez’s firm in order
    to reopen his immigration matter.          Again, rule 32:1.4 governs
    communication and requires an attorney to “explain a matter to the
    extent reasonably necessary to permit the client to make informed
    decisions regarding the representation.” Iowa R. Prof’l Conduct 32:1.4(b).
    Rule 32:1.7(a)(2) instructs a lawyer to withdraw from representation if
    25
    “there is a significant risk that the representation of [the client] will be
    materially limited by . . . a personal interest of the lawyer.”           
    Id.
    r. 32:1.7(a)(2).   The commission found Mendez violated both of these
    rules.
    We too find Mendez violated rules 32:1.4(b) and 32:1.7(a)(2) by
    failing to withdraw from representation and inform Barragan that he
    should file a disciplinary complaint.     When faced with nearly identical
    facts in Iowa Supreme Court Attorney Disciplinary Board v. Yang, we
    found a violation of rule 32:1.4(b) because “Yang owed his client an
    explanation of the alternative course of action because it was reasonably
    necessary to permit [the client] to make an informed decision on the
    matter.” 
    821 N.W.2d 425
    , 430 (Iowa 2012). We also found the failure to
    withdraw under these circumstances violates rule 32:1.7(a)(2) because,
    “[i]n continuing the representation . . . without disclosure of the apparent
    conflict of interest, Yang ignored a significant risk that the representation
    would be materially limited by Yang’s personal interest in avoiding a
    potential ethical complaint.” 
    Id.
    Lazareva did not file a disciplinary complaint against herself or
    arrange for anyone else to file such a complaint against her on
    Barragan’s behalf before she filed the first motion to reopen Barragan’s
    case. Accordingly, the court denied Lazareva’s motion to reopen. The
    outside counsel retained by Mendez similarly failed to file a disciplinary
    complaint, as made clear in the rulings denying both the second motion
    to reopen and the appeal of that motion. Had Mendez informed Barragan
    of the need to retain independent counsel, rather than pursuing these
    ineffective appeals, Barragan may have successfully reopened his case
    and avoided removal.       “Although this may be speculative, the fact
    remains that [the attorney’s conflict of interest] denied [the client] the
    26
    opportunity to make an informed choice.” See Iowa Supreme Ct. Bd. of
    Prof'l Ethics & Conduct v. Wagner, 
    599 N.W.2d 721
    , 730 (Iowa 1999).
    3. Improper referral, improper division of fees, and unreasonable
    fee.   Also in connection with the futile motions to reopen, the Board
    charged Mendez with (1) billing an unreasonable fee, in violation of rule
    32:1.5(a); (2) improperly dividing fees with outside counsel, in violation of
    rule 32:1.5(e); and (3) improperly referring Barragan to outside counsel,
    in violation of rule 32:1.6. The commission found Mendez violated each
    of these rules. Mendez did not receive Barragan’s written agreement to
    the fee division between Mendez and outside counsel.             See 
    id.
     r.
    32:1.5(e)(2). Nor did he not obtain Barragan’s consent to retain outside
    counsel to pursue Barragan’s motion to reopen.          See Iowa R. Prof’l
    Conduct 32:1.6(a) (setting forth general rule that a lawyer “shall not
    reveal information relating to the representation of a client unless the
    client gives informed consent”). Mendez conceded as much, testifying, “I
    guess I was in such a rush to try to get this reopened, I may have cut
    some corners there. . . . I should have had that all in writing.” In total,
    Mendez billed Barragan $1610 for unproductive attempts to reopen his
    case. We find Mendez violated rules 32:1.5(a), 32:1.5(e)(2), and 32:1.6(a).
    IV. Sanction.
    Although we consider prior cases when imposing a sanction,
    “[t]here is no standard sanction for particular types of misconduct.”
    Clarity, 838 N.W.2d at 660. We consider the unique circumstances of
    each case, weighing several factors, such as
    “the nature of the violations, the attorney’s fitness to
    continue in the practice of law, the protection of society from
    those unfit to practice law, the need to uphold public
    confidence in the justice system, deterrence, maintenance of
    the reputation of the bar as a whole, and any aggravating or
    mitigating circumstances.”
    27
    Id. (quoting Iowa Supreme Ct. Att’y Disciplinary Bd. v. Rhinehart, 
    827 N.W.2d 169
    , 182 (Iowa 2013)).
    The commission recommended we order Mendez to cease and
    desist from the practice of law in Iowa for a period no shorter than sixty
    days. 2   We give respectful consideration to this recommendation.                See
    Ouderkirk, 845 N.W.2d at 33.           The Board urged the same sixty-day
    sanction in its posthearing brief. Mendez argues a public reprimand is
    an appropriate sanction.        He argues, “I have spent my entire career
    serving the disenfranchised seeking asylum and immigration status in
    this country and it is my desire to continue to follow this path.”
    We conclude the numerous violations committed by Mendez
    require more than a public reprimand. His violations span a wide variety
    of rules.       He disregarded our trust account rules, impermissibly
    contracted for nonrefundable fees, charged an unreasonable fee,
    improperly divided fees, neglected a client’s appeal, failed to promptly
    turn over a client’s file, failed to return funds promptly, failed to keep
    disputed funds in trust, failed to communicate with a client, and failed to
    disclose a conflict of interest.
    The commission accurately recited the mitigating circumstances in
    this case: “Cooperating with the Board is generally considered a
    mitigating factor, and Mendez did.           Mendez also serves a vulnerable
    2[W]hen  a non-Iowa licensed attorney commits misconduct that typically
    warrants a sanction directly affecting licensure, such as suspension or
    revocation, such sanctions are not feasible because there is no Iowa law
    license to suspend or revoke. Nevertheless, like our sister courts, we
    conclude our authority to discipline non-Iowa licensed attorneys includes
    the ability to fashion practice limitations through our injunctive and
    equitable powers that are equivalent to license suspension, disbarment,
    or other sanctions related to an attorney’s license.
    Carpenter, 
    781 N.W.2d at
    269–70.
    28
    population, many of whom do not speak English and are unfamiliar with
    the American legal system.” We agree these are mitigating factors here.
    See Yang, 821 N.W.2d at 431 (noting as mitigating factors the attorney’s
    “substantial service to the immigrant community and his complete
    cooperation with the Board’s investigation”).
    Several aggravating factors are also present. First, several officials
    from the Office of Professional Regulation met with Mendez when he was
    new to Iowa to explain our trust account requirements to him.
    Nevertheless, he proceeded to flout those requirements. The commission
    appropriately faulted Mendez for his “total lack of appreciation for the
    Iowa trust account rules and how they apply to his practice.” Indeed,
    when asked at the end of the hearing if he had read the Iowa Rules of
    Professional Conduct, Mendez responded:
    I haven’t actually sat down and read them. I’ve consulted
    with counsel. . . . It’s no excuse, but perhaps sometimes,
    you know, you get bogged down in day-to-day serv[ing] your
    clients, your cases, personal life, you know those things. So
    I haven’t sat down and really opened it up and read the
    different sections.
    We find it remarkable that even by the late date of his disciplinary
    hearing, Mendez still had not yet read the Iowa rules he was charged
    with violating.
    Second, the harm Mendez caused several clients is an aggravating
    factor. See Clarity, 838 N.W.2d at 660 (finding it significant an attorney’s
    actions caused harm to clients, both in terms of cost and delay). The
    commission correctly discounted Mendez’s argument that no clients were
    harmed by his conduct:
    First, [Guaillas] was harmed in some aspects because he was
    denied the opportunity for relief by Mendez’s failure to file
    his appeal. Second, Barragan suffered serious harm as a
    result of a member of Mendez’s firm missing his immigration
    29
    hearing. Finally, we are also mindful that while Mendez’s
    other clients may not be aware that they were harmed by his
    billing tactics, this does not mean that they received all of
    the services he billed them for.
    We also note that Barragan suffered harm due to Mendez’s failure to
    inform him that he needed to file a complaint against the firm in order to
    proceed with his motion to reopen.
    Finally, at the hearing, Mendez blamed other attorneys for the
    client complaints against him. See Iowa Supreme Ct. Bd. of Prof’l Ethics
    & Conduct v. Herrera, 
    560 N.W.2d 592
    , 595 (Iowa 1997) (“[W]e have a
    strong negative reaction to a lawyer’s attempt to blame professional
    shortcomings on [another].”); Comm. on Prof'l Ethics & Conduct v. Postma,
    
    430 N.W.2d 387
    , 389 (Iowa 1988) (noting that blaming others for failings
    is a “timeworn excuse” that is viewed with “unbounded skepticism, and
    never with admiration”).   Mendez portrays himself as the victim of a
    confusing set of ethical rules imposed as a result of his voluntary
    purchase of a federal immigration practice located in Iowa and his
    service to clients residing in Iowa. We are unimpressed by his failure to
    take responsibility for his ethical breaches.       As the commission
    accurately observed, “Mendez does not fully appreciate the seriousness of
    his transgressions or his obligations to follow the Iowa Rules of
    Professional Conduct when representing Iowa residents in any legal
    matter.”
    We also find Mendez’s violation of our conflict-of-interest rules in
    the Barragan matter significant in light of his other violations. In Yang,
    we merely imposed a public reprimand as recommended by the
    commission for the same conduct—failing to advise the client of the
    option to retain new counsel to file a complaint alleging ineffective
    assistance of counsel as a ground to reopen the immigration hearing.
    30
    821 N.W.2d at 430–31. But, Yang involved an isolated violation, not the
    array of violations committed by Mendez involving numerous clients. See
    id. at 429. Suspensions in other cases for conflict-of-interest violations
    in combination with other ethical breaches typically fall in the two-to-
    four-month range.      See Iowa Supreme Ct. Att’y Disciplinary Bd. v.
    Qualley, 
    828 N.W.2d 282
    , 293–94 (Iowa 2013) (sixty-day suspension for
    attorney who, among other things, violated conflict of interest rules);
    Iowa Supreme Ct. Att'y Disciplinary Bd. v. Zenor, 
    707 N.W.2d 176
    , 182,
    187 (Iowa 2005) (imposing a four-month suspension when attorney
    represented opposing entities, among other violations); Iowa Supreme Ct.
    Att’y Disciplinary Bd. v. Howe, 
    706 N.W.2d 360
    , 378, 382 (Iowa 2005)
    (same); Wagner, 
    599 N.W.2d at
    723–24 (imposing a three-month
    suspension when attorney failed to inform the client of the attorney’s
    financial interest in a transaction); Iowa Supreme Ct. Bd. of Prof’l Ethics
    & Conduct v. Sikma, 
    533 N.W.2d 532
    , 537–38 (Iowa 1995) (imposing a
    three-month suspension on attorney who engaged in undisclosed
    business transactions with a client).     But see Iowa Supreme Ct. Att’y
    Disciplinary Bd. v. Netti, 
    797 N.W.2d 591
    , 600–02, 607 (Iowa 2011)
    (imposing a two-year suspension when attorney engaged in a conflict of
    interest with his client, among other violations).
    Mendez has also flouted our trust account rules, which in
    combination with his other ethical breaches warrants a suspension. See
    Iowa Supreme Ct. Bd. of Prof’l Ethics & Conduct v. Kennedy, 
    684 N.W.2d 256
    , 261 (Iowa 2004) (sixty-day suspension for neglect, trust account
    and accounting violations, and failure to cooperate, in light of mitigating
    factors); Frerichs, 
    671 N.W.2d at
    477–78       (four-month suspension for
    neglect, an illegal fee accompanied by a trust account violation, failure to
    provide an accounting, and failure to cooperate); Iowa Supreme Ct. Bd. of
    31
    Prof’l Ethics & Conduct v. Kallsen, 
    670 N.W.2d 161
    , 166–68 (Iowa 2003)
    (three-month suspension for neglect, failure to make accounting, and
    failure to cooperate); Iowa Supreme Ct. Bd. of Prof’l Ethics and Conduct v.
    Adams, 
    623 N.W.2d 815
    , 818–19 (Iowa 2001) (three-month suspension
    for neglect, failure to deposit a fee into a trust account, failure to account
    for client property, and misrepresentation to the client in an effort to
    cover up the neglect).
    Considering      all   these   factors,    and   giving   weight    to   the
    commission’s    recommendation,         we      determine   that   a     sixty-day
    suspension is appropriate.
    V. Disposition.
    We order Mendez to cease and desist from all legal practice in Iowa
    indefinitely with no possibility that the order will be lifted for a period of
    sixty days. Mendez shall provide all notifications specified in Iowa Court
    Rule 35.23.    In addition, costs are taxed to Mendez pursuant to Iowa
    Court Rule 35.27(1).
    For purposes of having the cease-and-desist order lifted, as well as
    for all other purposes, Mendez shall be treated as though he has been
    suspended. See Iowa Ct. R. 35.13. This sanction shall be conveyed to
    the California state disciplinary authority, the Executive Office for
    Immigration Review, and other disciplinary authorities as appropriate for
    their consideration.
    ATTORNEY ORDERED TO CEASE AND DESIST FROM THE
    PRACTICE OF LAW IN IOWA FOR SIXTY DAYS.