Christy B. Logan v. The Bon Ton Stores, Inc. and Liberty Mutual Insurance Corp. ( 2020 )


Menu:
  •               IN THE SUPREME COURT OF IOWA
    No. 19–0608
    Filed May 1, 2020
    CHRISTY B. LOGAN,
    Appellant,
    vs.
    THE BON TON STORES, INC. and LIBERTY MUTUAL INSURANCE
    CORP.,
    Appellees.
    Appeal from the Iowa District Court for Johnson County,
    Lars Anderson, Judge.
    A claimant appeals the dismissal of her petition for judicial review
    of a workers’ compensation commission decision.        REVERSED AND
    REMANDED.
    Christy B. Logan, Iowa City, pro se.
    Andrew D. Hall and Aaron W. Lindebak of Grefe & Sidney, P.L.C.,
    Des Moines, for appellees.
    2
    MANSFIELD, Justice.
    Before us is a codicil to a case we decided last year. In Ortiz v. Loyd
    Roling Construction, 
    928 N.W.2d 651
    , 655 (Iowa 2019), we held that
    emailing a petition for judicial review to the opposing party’s counsel by
    the statutory deadline, where the petition was actually received and no
    prejudice      resulted,     substantially       complied       with     Iowa     Code
    section 17A.19(2) (2017). Today we have to decide whether the same rule
    applies to faxing.      In our view, the similarities in the two situations
    outweigh any differences. Therefore, we hold that timely faxing a petition
    for judicial review to the opposing party’s counsel, where the petition is
    actually received and no prejudice results, constitutes substantial
    compliance under section 17A.19(2).                Accordingly, we reverse the
    judgment of the district court dismissing the petition for judicial review,
    and we remand for further proceedings.
    I. Facts and Procedural History.
    Christy Logan worked as a retail salesperson for the Younkers
    department store in Coralville from 2008 to 2018. Her medical records
    indicate she suffered from significant left knee and bilateral knee pain
    during 2014.
    On February 22, 2016, Logan filed a petition with the Iowa Workers’
    Compensation Commission against her employer and its workers’
    compensation insurance carrier. 1 Logan alleged she suffered a work injury
    when she tripped on a rug at work on March 1, 2014. Approximately two
    months later, on April 4, 2016, Logan filed three other petitions with the
    commission. Each petition alleged further workplace injuries occurred
    1We will refer to the respondents collectively as Younkers, which is the d/b/a for
    Logan’s employer, The Bon Ton Stores, Inc.
    3
    when Logan tripped on a rug at work on April 4, April 23, and October 18,
    2014, respectively.
    Following a hearing, the deputy commissioner issued an arbitration
    decision on August 24, 2018. He found that Logan had not proved that a
    compensable workplace injury occurred on March 1, April 4, or April 23,
    2014.    The deputy noted that Logan already had a longstanding knee
    condition, and none of the medical records from the spring of 2014 referred
    to even a possible workplace injury. The deputy did find that Logan had
    sustained a compensable workplace injury on October 18. However, as
    the deputy reviewed the record, there was no evidence that Logan had lost
    time from work due to that injury. Also, as the deputy pointed out, Logan’s
    attending physician saw her on October 30 (twelve days later) and
    determined that any symptoms from the October 18 injury had been
    resolved.    Accordingly, the deputy concluded that Logan should take
    nothing on her petitions alleging March 1, April 4, and April 23 workplace
    injuries. With respect to the October 18 injury, Logan was awarded only
    the costs of her October 30 medical consultation.
    Logan filed an interagency appeal to the commissioner, who affirmed
    the deputy’s decision in an appeal decision on December 5, 2018. Logan
    then filed a pro se petition with the Iowa District Court for Johnson County
    seeking judicial review of the commissioner’s ruling.     The petition was
    electronically filed on January 3, 2019. Logan faxed copies the same day
    to Younkers’ attorney and the workers’ compensation commission.
    Younkers’ attorney does not dispute that he received the petition.
    On January 23, Younkers moved to dismiss Logan’s petition for
    judicial review. Younkers argued that Iowa Code section 17A.19(2) (2019)
    requires the petitioner either to “mail” the petition or “serve [it] by the
    means provided in the Iowa rules of civil procedure for the personal service
    4
    of an original notice.” Iowa Code § 17A.19(2). Because Logan had not
    mailed the petition in the conventional sense or caused it to be served
    personally, and because the ten days allowed for service had expired,
    Younkers asked for dismissal of the petition. Logan resisted the motion,
    attached proof of her faxes to her resistance, and also served Younkers’
    attorney with the petition again, this time by certified mail.
    On March 13, the district court entered an order granting Younkers’
    motion to dismiss. It observed that the ten-day service requirement was
    jurisdictional. See
    id. But it
    also noted that “substantial compliance with
    § 17A.19 provides the district court with jurisdiction over the case.” See
    Brown v. John Deere Waterloo Tractor Works, 
    423 N.W.2d 193
    , 194 (Iowa
    1988). Still, the court found “that Petitioner’s sending of a facsimile of her
    Petition to Respondents is not substantial compliance with the
    requirements of § 17A.19. The service requirements of § 17A.19(2) are
    clear, and do not authorize service by facsimile.”
    Logan appealed, arguing that service by fax was sufficient, and we
    retained her appeal.
    II. Standard of Review.
    “Our review in this case is to correct errors at law.”       
    Ortiz, 928 N.W.2d at 653
    .
    III. Analysis.
    Iowa Code section 17A.19(2) states in part,
    Within ten days after the filing of a petition for judicial review
    the petitioner shall serve by the means provided in the Iowa
    rules of civil procedure for the personal service of an original
    notice, or shall mail copies of the petition to all parties named
    in the petition and, if the petition involves review of agency
    action in a contested case, all parties of record in that case
    before the agency. Such personal service or mailing shall be
    jurisdictional. The delivery by personal service or mailing
    referred to in this subsection may be made upon the party’s
    attorney of record in the proceeding before the agency.
    5
    On a quick read of the statute, the outcome of this case seems
    straightforward. Logan served Younkers’ attorney of record on the same
    day she filed her petition for judicial review in the Johnson County district
    court.     However, she served it by fax, which would not normally be
    considered personal service or mailing.         And the statute provides that
    “personal service or mailing shall be jurisdictional.”
    Id. But we
    are not writing on a blank slate. In fact, we wrote on the
    same slate just a year ago. In Ortiz, we held that timely service by email
    on the respondents’ attorney of record was sufficient to meet the
    requirements of Iowa Code section 
    17A.19(2). 928 N.W.2d at 655
    .
    In Ortiz, like the present case, an employee was seeking judicial
    review of a workers’ compensation commission decision.
    Id. at 652.
    But
    there, unlike here, the claimant was represented by an attorney.
    Id. Nevertheless, the
      attorney   neglected     to   strictly   comply   with
    section 17A.19(2), emailing the petition instead of personally serving it or
    sending it by “snail mail.”
    Id. The district
    court dismissed the employee’s
    petition, and the court of appeals affirmed.
    Id. In reversing
    that dismissal, we first observed that the statute in
    question had been enacted in 1975 and amended in 1981, but had not
    been amended since then.
    Id. at 653.
    We noted the following:
    At the time the statute was enacted, and when it was
    subsequently amended, electronic mailing was little more
    than a thought of a few, and the concept had little application
    or appreciation in society. It was in its infancy. The statute
    was enacted before what is now known as email was
    commonly used to send written communications.
    Id. (citation omitted).
    We then went on:
    [T]oday, email is one of the primary and accepted forms of
    sending communications in society. It has largely displaced
    mail by the postal service in most instances, including the
    legal system in Iowa. Email is not only the expected form of
    6
    communication today but generally the required or preferred
    form. See Iowa R. Civ. P. 1.442(2) (permitting service by mail
    or email); see also Iowa R. Elec. P. 16.315(1)(a) (“Completing
    the registration process . . . constitutes a request for, and
    consent to, electronic service of court-generated documents
    and documents other parties file electronically.”);
    id. r. 16.315(1)(b)
    (governing electronic service of documents
    through electronic mail).
    Id. We also
    pointed out that our precedent applied a “substantial
    compliance” standard, not a strict compliance standard, to Iowa Code
    section 17A.19(2).
    Id. at 654
    (collecting cases). Most notably, in Brown v.
    John Deere Waterloo Tractor Works, we had held that a claimant
    substantially complied with section 17A.19(2) when she mailed a copy of
    the petition for judicial review to the attorney two days before filing it,
    rather than “[w]ithin ten days after” filing 
    it. 423 N.W.2d at 194
    , 196.
    Brown explained, “[W]e have consistently held that substantial—not
    literal—compliance with section 17A.19(2) is all that is necessary to invoke
    the jurisdiction of the district court.”
    Id. at 194.
    Brown emphasized the
    lack of prejudice to the employer and highlighted that the premature
    service nonetheless fulfilled the legislature’s purpose in enacting section
    17A.19(2).
    Id. at 194–96.
    Likewise, in Monson v. Iowa Civil Rights Commission, 
    467 N.W.2d 230
    , 232 (Iowa 1991), we held that service several days beyond the ten-
    day deadline substantially complied with the statute when the late service
    was the fault of the sheriff, not the petitioner or his counsel. We explained,
    Service, though tardy, was completed in substantial
    compliance with the statute. The sheriff’s mistake cannot
    fairly be attributed to Monson, and the Commission has
    established no prejudice flowing from the brief delay.
    Id. We added,
    By its terms, the statutory service or mailing option is
    jurisdictional, but we have repeatedly held that “substantial—
    7
    not literal—compliance with section 17A.19(2) is all that is
    necessary to invoke the jurisdiction of the district court.”
    Id. (quoting Brown,
    423 N.W.2d at 194).
    In fact, our substantial compliance standard under Iowa Code
    section 17A.19(2) is almost as old as the Iowa Administrative Procedure
    Act itself, dating back to 1980. See Frost v. S. S. Kresge Co., 
    299 N.W.2d 646
    , 648 (Iowa 1980) (en banc) (“Section 17A.19(2) says such mailing is
    jurisdictional; but that subsection should not be construed to make all
    errors or omissions in service jurisdictional.”).       The legislature has
    amended section 17A.19 and has never disturbed that standard. See, e.g.,
    1998 Iowa Acts ch. 1202, §§ 22–24 (codified at Iowa Code § 17A.19(1), (5),
    (8) (1999)); see also Mitchell v. Cedar Rapids, 
    926 N.W.2d 222
    , 234 (Iowa
    2019) (discussing the doctrine of legislative acquiescence).
    One justification, perhaps, for recognizing substantial compliance
    under Iowa Code section 17A.19(2) lies in the difference between a petition
    for judicial review and an ordinary lawsuit. When a party seeks judicial
    review of an agency decision in a contested case under section 17A.19(2),
    the parties have already been litigating. They have been communicating
    with each other. The petition for judicial review is just a continuation of
    the litigation and the communication. This contrasts with a typical civil
    lawsuit that may come as a bolt out of the blue to a defendant.            See
    Richards v. Iowa Dep’t of Revenue, 
    362 N.W.2d 486
    , 488–89 (Iowa 1985)
    (“Ordinarily the parties served with a copy of the petition for judicial review
    have already been engaged in adversary proceedings within the agency and
    know what the case is all about.”).
    In Ortiz, we qualified our endorsement of substantial compliance
    somewhat.     We “acknowledge[d] that the leeway permitted under the
    substantial-compliance doctrine would not normally include using a
    8
    means of communication different than provided under the 
    statute.” 928 N.W.2d at 654
    . Yet we added that “we have in the past construed statutes
    written in an era that fit the means of communication at the time but were
    later displaced by different forms of communication.”
    Id. at 655.
    The use
    of the term “mail,” we held, “should not preclude the word to apply to a
    means of communication that would later displace postal mail as the
    standard and most reliable means of routine, reliable communication.”
    Id. We had
    not yet decided Ortiz when the district court ruled in the
    present case.   Nonetheless, unsurprisingly, the parties’ briefing in this
    court has focused on Ortiz. Some aspects of Ortiz clearly support Logan’s
    position on appeal; others less so.
    We begin with the aspects of the opinion that favor Logan. Fax, like
    email, would not have been on the legislature’s mind when it last amended
    Iowa Code section 17A.19(2) in 1981. See
    id. at 653.
    It did not flourish
    until the late 1980s and the 1990s. Richard G. Barrows, Fax Law—A
    Compendium of Reported Cases, 17 L. Prac. Mgmt., 28, 29 (1991)
    (“Although invented in 1842, the fax (facsimile) machine did not reach
    universal use in the legal community until the late 1980s. Today almost
    every law firm in the U.S. has a fax machine.”). Also, Iowa Rule of Civil
    Procedure 1.442(2), which we cited in Ortiz for permitting service by email,
    also permits service by fax. 
    Ortiz, 928 N.W.2d at 653
    ; see also Iowa R. Civ.
    P. 1.442(2). Moreover, if “substantial compliance” means no one has been
    prejudiced and the objectives of the statute have been met, then we have
    substantial compliance here. See 
    Brown, 423 N.W.2d at 194
    –96.
    On the other hand, Ortiz said in dicta (which we have already quoted)
    that “the leeway permitted under the substantial-compliance doctrine
    would not normally include using a means of communication different
    9
    than provided under the statute.” 
    Ortiz, 918 N.W.2d at 654
    . 2 Also, Ortiz
    relied in part on the fact that email has largely supplanted snail mail.
    Id. at 653–54.
    And to a degree, Ortiz was driven by a textual approach that
    interpreted “mail” as including “current routine systematic methods of
    sending written communications.”
    Id.
    at 655.
    These facets of Ortiz arguably would not justify treating fax under
    Iowa Code section 17A.19(2) the same as email. Unlike email, fax is not a
    current routine systematic method of sending written communications.
    And while the term “mail” can perhaps be stretched linguistically to
    include “email,” “fax” seems to be a stretch too far.
    On balance, though, we conclude that Logan substantially complied
    with the service requirements in Iowa Code section 17A.19(2) and,
    therefore, her petition should not have been dismissed.          There is no
    dispute that Younkers timely received the petition, and Younkers does not
    claim prejudice. The fax number that Logan used is the same fax number
    that Younkers’ counsel displays on the front page of his brief in this court.
    In Ortiz, we commented that “between attorneys, the notice objective of the
    statute is met by the use of email as much, if not more, as by postal service
    
    mail.” 928 N.W.2d at 654
    . One could argue that fax notice is even more
    effective because of its rarity these days: an attorney might miss an email
    among the electronic clutter on his or her computer but is less likely to
    miss a unicorn fax. Also, faxes, after they arrive these days, are often
    routed to the attorney’s email (although identified as faxes).
    The golden age of faxing has come and gone, but we strain to see
    why a fax copy of a petition for judicial review that was actually received
    and read by an attorney should be treated differently from an emailed copy
    2We   cited no authority for this statement in Ortiz.
    10
    that was received and read. Both are recognized forms of service on an
    attorney under rule 1.442(2). If a law firm no longer wishes to receive
    faxes, the law firm can disconnect its fax machine and cease providing that
    number. See Iowa R. Civ. P. 1.411(1) (“Each appearance, notice, motion,
    or pleading shall be captioned with the title of the case, naming the court,
    parties, and instrument, and shall bear the signature, personal
    identification number, address, telephone number, and, if available,
    facsimile transmission number and e-mail address of the party or attorney
    filing it.” (Emphasis added.)).
    IV. Conclusion.
    For the foregoing reasons, we hold that Logan substantially
    complied with the service requirements in Iowa Code section 17A.19(2).
    We reverse and remand for further proceedings consistent with this
    opinion.
    REVERSED AND REMANDED.
    Christensen, C.J., and Appel and Waterman, JJ., join this opinion.
    McDonald, J., files a dissenting opinion in which Oxley, J., joins.
    McDermott, J., takes no part.
    11
    #19–0608, Logan v. Bon Ton Stores, Inc.
    McDONALD, Justice (dissenting).
    I respectfully dissent. Iowa Code section 17A.19(2) (2019) provides
    that a party seeking judicial review of an agency action must, within ten
    days after filing a petition for judicial review, serve all the parties of record
    by mail service or by personal service in compliance with the Iowa Rules
    of Civil Procedure for service of original notice. Proof of service shall be
    established by affidavit. See Iowa Code § 17A.19(2) (“Proof of mailing shall
    be by affidavit.”); Iowa R. Civ. P. 1.308(1) (stating “Iowa officers may make
    unsworn returns” of service and all others “shall be proved by the affidavit
    of the person making the service”). Service in compliance with the statute
    is “the exclusive means by which a person or party who is aggrieved or
    adversely affected by agency action may seek judicial review of such
    agency action.”     Iowa Code § 17A.19.        The service requirements are
    mandatory and jurisdictional. See
    id. § 17A.19(2)
    (“Such personal service
    or mailing shall be jurisdictional.”); Cunningham v. Iowa Dep’t of Job Serv.,
    
    319 N.W.2d 202
    , 204 (Iowa 1982) (stating the service requirements are
    “mandatory and jurisdictional”).      “Thus, a failure to comply with them
    deprives the district court of appellate jurisdiction over the case.” Brown
    v. John Deere Waterloo Tractor Works, 
    423 N.W.2d 193
    , 194 (Iowa 1988).
    In concluding service by facsimile transmission substantially
    complies with the mandatory and jurisdictional service requirements the
    majority relies on Ortiz v. Loyd Roling Construction, 
    928 N.W.2d 651
    (Iowa
    2019). In that case, we specifically stated the “substantial-compliance
    doctrine would not normally include using a means of communication
    different than provided under the statute.”
    Id. at 654
    . Ortiz made a single
    exception for service by email, however, for two reasons.           First, Ortiz
    explained email had replaced postal mail as the normal means of
    12
    communication between lawyers. See
    id. (“Email .
    . . is used far more often
    among attorneys than postal mail and has replaced postal mail as the
    normal means to transmit legal documents among lawyers in Iowa.”). It
    was the technological “displacement [that drew] email into the circle of
    substantial compliance.”
    Id. Second, Ortiz
    noted this court had already
    created court rules governing email service in conjunction with the
    creation of Iowa’s electronic document management system (EDMS). See
    id. at 653.
        The Ortiz court held that service by email substantially
    complied with Code section 17A.19(2) only “when done pursuant to Iowa
    Court Rules governing electronic service.”
    Id. at 655.
    Not only is Ortiz distinguishable from this case, Ortiz specifically
    precludes the result the majority opinion reaches today. As noted, Ortiz
    specifically stated the “substantial-compliance doctrine would not
    normally include using a means of communication different than provided
    under the statute.”
    Id. at 654
    . Ortiz created a narrow exception for email
    service in compliance with the Iowa Court Rules governing electronic
    service. See
    id. at 655.
    Unlike email, however, facsimile transmission has
    not replaced postal mail as the normal means of communication between
    lawyers. Outside the narrow context of email service pursuant to the Iowa
    Court Rules governing EDMS, Ortiz concluded “[a]ny other method of
    communication would be unexpected and jeopardize the purpose of the
    statute.” 
    Ortiz, 928 N.W.2d at 655
    . It is unclear how the majority can
    conclude service of notice by facsimile transmission substantially complies
    with the statute when Ortiz specifically stated any other method of service
    outside of email service pursuant to the Iowa Court Rules governing
    electronic service “would be unexpected and jeopardize the purpose of the
    statute.”
    Id. 13 Ignoring
    the holding and rationale of Ortiz, the majority muses
    service by facsimile transmission might substantially comply with the
    statute because the statute is old and the legislature might now consider
    service by facsimile transmission as acceptable.            This argument is
    unpersuasive. We interpret and apply statutes using “the legislature’s
    chosen statutory language, ‘not what it should or might have said.’ ” State
    v. Ross, ___ N.W.2d ___, ___ (Iowa 2020) (quoting Auen v. Alcoholic
    Beverages Div., 
    679 N.W.2d 586
    , 590 (Iowa 2004)). It is the legislature’s
    job to amend statutes in light of technological change, and a “change in
    the statute can only come from the legislature.” 
    Ortiz, 928 N.W.2d at 653
    .
    We cannot exercise legislative power and amend the Iowa Code “in the
    guise of interpretation” or construction. See In re Det. of Geltz, 
    840 N.W.2d 273
    , 280 (Iowa 2013).
    The majority’s exercise of the legislative power is particularly
    inappropriate here. The legislature has enacted, revised, and amended
    numerous statutes to provide for the use of facsimile transmission. See,
    e.g., Iowa Code § 8A.344(4)(a) (allowing public bids to be submitted “in
    writing, by telephone, by facsimile, or in a format prescribed by the director
    as indicated in the bid specifications”);
    id. § 16.92(3)(c)
    (allowing for service
    of notice of release of mortgage by numerous methods, including “facsimile
    transmission”);
    id. § 26.14(3)(b)
    (allowing public bidding quotations to be
    “received by mail, facsimile, or electronic mail”);
    id. § 68A.402(1)
    (allowing
    reports from political committees to be filed by “mail bearing a United
    States postal service postmark, hand-delivery, facsimile transmission,
    electronic mail attachment, or electronic filing as prescribed by rule”);
    id. § 103.25(1)
    (allowing a request for inspection to be submitted by “mail
    or by a fax transmission”);
    id. § 235F.6(10)
    (allowing clerk to notify sheriff
    of elder abuse order “by facsimile or other electronic transmission”);
    14
    id. § 236.5(7)
    (allowing clerk to notify sheriff of protective order “by sending
    the notice by facsimile or other electronic transmission”);
    id. § 252G.3(3)
    (allowing employers to report employee information by mail or fax);
    id. § 275.53(2)
    (allowing notice of commission’s dissolution proposal of
    school district to be transmitted by mail, hand delivery, facsimile
    transmission, or electronic delivery);
    id. § 275.54(2)
    (allowing notice of
    board’s dissolution proposal of school district to be transmitted by mail,
    hand    delivery,   facsimile     transmission,    or    electronic     delivery);
    id. § 321E.2(5)
    (allowing requests for permits to be made “in person,
    through    the   internet,   by   facsimile   machine,   or    by     telephone”);
    id. § 514G.110(6)(b)(1)
    (requiring notice of designation of person to
    conduct independent review of benefit determinations to “be sent to the
    commissioner via facsimile”);
    id. § 572.34(7)
    (allowing notice of mechanic’s
    liens to be sent to lien registry by “United States mail or facsimile
    transmission” among other alternate methods). These Code provisions
    demonstrate the legislature is aware of facsimile transmission and knows
    how to amend statutes to provide for the service of notice and the
    transaction of business by facsimile transmission.            The fact that the
    legislature has not amended Iowa Code section 17A.19(2) should be
    respected and not disturbed.
    In addition to being contrary to the text of the statute and contrary
    to Ortiz, the majority opinion is also contrary to the great weight of
    persuasive authority. Other courts have concluded service by facsimile is
    not a substitute method for service where, as here, a statute or rule
    specifically provides for other methods of service not including facsimile
    service. See, e.g., United States v. Flowers, 
    464 F.3d 1127
    , 1131 (10th Cir.
    2006) (“The Federal Rules . . . allow service by fax only when the party
    being served by fax has consented to it in writing.”); Firefighter’s Inst. for
    15
    Racial Equal. v. St. Louis, 
    220 F.3d 898
    , 903 (8th Cir. 2000) (transmitting
    subpoena by fax is insufficient to satisfy Federal Rule of Civil Procedure
    45(b)(1)); Magnuson v. Video Yesteryear, 
    85 F.3d 1424
    , 1429 (9th Cir.
    1996) (holding an offer of judgment must comply with service of process,
    which is not satisfied by service by fax); Cherry v. Spence, 
    249 F.R.D. 226
    ,
    229 (E.D.N.C. 2008) (“A federal plaintiff may serve process on an individual
    by handing a summons and complaint to the individual personally, by
    leaving a summons and complaint at the individual’s house or other place
    of abode, by serving the individual’s authorized agent, or by serving the
    individual in compliance with the law of the state where the federal court
    is located.   Service by facsimile does not fit into any of the first three
    categories . . . .” (citation omitted)); United States v. Galiczynski, 
    44 F. Supp. 2d 707
    , 713 (E.D. Pa. 1999) (“The result reached here, that the
    Federal Rules of Civil Procedure do not authorize service by fax, is
    consistent with the unanimous decisions rendered by courts that have
    considered the issue.”), aff’d, 
    203 F.3d 818
    (3d Cir. 1999); Switzer v.
    Sullivan, No. 95 C 3793, 
    1996 WL 52911
    , at *1 (N.D. Ill. Feb. 5, 1996)
    (“[S]ervice by fax raises difficult issues of timing and verification.
    Accordingly, service by fax does not satisfy Rule 5(b).”); Salley v. Bd. of
    Governors, 
    136 F.R.D. 417
    , 420–21 (M.D.N.C. 1991) (“[T]he Court
    determines that fax transmissions do not constitute either service by
    delivery or service by mail as those terms are used in Rule 5(b).”); Wagner
    v. South Pasadena, 
    93 Cal. Rptr. 2d 91
    , 96 (Ct. App. 2000) (holding the
    service of the “initial pleading by facsimile was not substantial
    compliance”); Phillips, Inc. v. Historic Props. of Am., LLC, 
    581 S.E.2d 389
    ,
    390 (Ga. Ct. App. 2003) (finding service via facsimile does not substantially
    comply with the statute because the “inherent unreliability of service via
    facsimile does not serve the purpose of ensuring that the owner timely
    16
    receives notice of a lien”); Cox v. Mid-Minn. Mut. Ins., 
    909 N.W.2d 540
    , 546
    (Minn. 2018) (holding personal service requirement excludes facsimile
    transmission); Marshall v. State, M-40414, 
    544 N.Y.S.2d 437
    , 438 (Ct. Cl.
    1989) (“Service of a claim by fax is not an authorized method of service
    and service by means other than prescribed by the statute is insufficient
    for the purpose of obtaining personal jurisdiction over defendant.” (citation
    omitted)); Inman v. Netteland, 
    974 P.2d 365
    , 369 (Wash. Ct. App. 1999)
    (holding facsimile “does not constitute service on an attorney or party”
    where the rules provide for other methods of service).
    In accord with the fair and ordinary meaning of the statute, I would
    hold Iowa Code section 17A.19(2) requires a party seeking judicial review
    of an agency action to serve all the parties of record by personal service or
    mail service as a prerequisite to invoking the district court’s appellate
    jurisdiction.   In accord with Ortiz, I would hold service of notice by
    facsimile transmission does not substantially comply with the statutory
    mandate because service by facsimile transmission is an “unexpected”
    form of communication not subject to the Iowa Court Rules and thus
    “jeopardize[s] the purpose of the statute.” 
    Ortiz, 928 N.W.2d at 655
    . For
    these reasons, I respectfully dissent.
    Oxley, J., joins this dissent.