Iowa Supreme Ct. Att'y Disciplinary Bd. v. Jesse Michael Marzen ( 2020 )


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  •                IN THE SUPREME COURT OF IOWA
    No. 20–0472
    Submitted July 14, 2020—Filed September 11, 2020
    IOWA SUPREME COURT ATTORNEY DISCIPLINARY BOARD,
    Complainant,
    vs.
    JESSE MICHAEL MARZEN,
    Respondent.
    On review of the report of the Iowa Supreme Court Grievance
    Commission.
    In an attorney disciplinary action, the grievance commission
    recommends a public reprimand for attorney’s violation of ethical rules.
    LICENSE SUSPENDED.
    Oxley, J., delivered the opinion of the court, in which all justices
    joined.
    Tara van Brederode and Crystal W. Rink, Des Moines, for
    complainant.
    James Steadman Blackburn of the Finley Law Firm, Des Moines, for
    respondent.
    2
    OXLEY, Justice.
    The Iowa Supreme Court Attorney Disciplinary Board (the Board)
    brought a complaint against attorney Jesse Marzen arising out of his
    representation of a couple involving two different matters. The first matter
    involved his work in preparing income tax returns for the couple’s
    business, and the second matter involved his transfer of an estate matter
    to another attorney without the client’s prior consent. The Iowa Supreme
    Court Grievance Commission (the commission) found the Board proved
    Marzen violated most, but not all, of the cited rules.
    The commission recommends we publicly reprimand Marzen, a
    discipline Marzen supports. The Board urges us to suspend his license
    for some period of time. On our de novo review, we conclude Marzen
    violated our ethical rules.   We agree with the Board that his conduct
    justifies more than a public reprimand. Therefore, we suspend Marzen’s
    license for thirty days.
    I. Background Facts and Proceedings.
    Attorney Jesse Marzen was admitted to practice law in Iowa in 2005.
    He was previously disciplined in 2010 after he had a sexual relationship
    with a client and disclosed confidential information about the client during
    his campaign for county attorney, which resulted in a six-month
    suspension of his license. Marzen resumed practice in March of 2012.
    Currently, Marzen is not practicing law or taking on clients, but his license
    is still active.
    The complaint in this case arose from Marzen’s representation of
    Lloyd and Linda Pierson. The Piersons started a business buying and
    reselling classic cars after Lloyd received a large inheritance from his
    stepfather.    Lloyd knew Marzen’s father for many years, so he asked
    Marzen for help with the business. In 2014, Marzen set up three limited
    3
    liability companies for the Piersons. The Piersons later asked Marzen to
    do other work for them, including tax work for their business and work on
    Lloyd’s biological father’s estate.
    A. Estate Work. Lloyd Pierson hired Marzen to handle the estate
    of his biological father, Cecil Pierson, in 2015. The estate involved a small
    amount of property and a Medicaid lien. Marzen did not timely file the
    estate inventory report and received a delinquency notice from the court
    dated June 1, 2015. Faced with this delinquency notice, Marzen contacted
    Roger Sutton, another Charles City attorney, about handling Cecil
    Pierson’s estate. Marzen testified he communicated primarily with Amy
    Medlin, Sutton’s paralegal. He then sent a letter, dated June 8, 2015, to
    the Piersons explaining that someone named “Amy” would be assisting on
    the case. The letter said,
    Marzen Law Office has expanded.        D[ue] to this
    exp[ansion], we have hired Amy to assist Marzen Law Office
    with some of our files. Cecil’s estate has been one of those
    files she will be assisting with.
    In the near future, Amy will be in touch with you
    regarding the estate. Please answer any and all questions she
    may have concerning Cecil’s Estate.
    Marzen testified he originally intended to hire Medlin to work for his office
    on a contract basis. When this arrangement did not work out, Marzen
    testified he transferred the case to Sutton, who entered an appearance and
    finished the estate work.
    The same day Marzen sent a letter to the Piersons, he sent a flash
    drive containing his file on Cecil Pierson’s estate to Sutton’s office, directed
    to Amy Medlin. The flash drive contained “what Mr. Marzen had in his file
    up to that point.”
    Marzen testified he told either Sutton or Medlin that Lloyd consented
    to transferring the estate case to Sutton’s office.      Sutton testified that
    4
    Marzen told him he had Lloyd’s written consent to transfer the file. Yet,
    no such consent appears in the record, Sutton never saw any evidence of
    it, and Lloyd disputes ever having given consent to the transfer. Indeed,
    Sutton was leery about whether Lloyd had consented to the transfer based
    on Sutton’s previous work on Lloyd’s stepfather’s estate. Lloyd had hired
    Sutton to handle the large estate and was unhappy when Sutton sought,
    and was granted, the statutory attorney fee award. After receiving Cecil
    Pierson’s estate file from Marzen on June 8, 2015, Sutton contacted the
    Piersons, who were surprised the file had been transferred. Lloyd testified
    he was not happy about the transfer but “didn’t think there was anything
    [he] could do about it.” Lloyd ultimately consented to Sutton handling the
    estate work, which was completed without further issue.
    B. Tax Work. In September 2016, the Piersons approached Marzen
    about completing their personal and business tax returns for 2014 and
    2015, which had not been filed and were delinquent. The Piersons had
    hired a certified public accountant and were frustrated he had not begun
    work on the project. Marzen agreed to complete the Piersons’ delinquent
    2014 and 2015 tax returns and to prepare their 2016 returns. The fee
    agreement authorized Marzen to charge $200 per hour but did not
    authorize interest on overdue amounts.
    Marzen quickly realized the project would take a lot more time than
    anticipated. The Piersons failed to keep detailed records for their business
    and used the same bank accounts and credit cards for both personal and
    business activities.   Over time, they brought boxes of documents that
    Marzen and his assistant, his wife Kari Marzen, combed through in an
    attempt to recreate the Piersons’ nonexistent books. Marzen requested
    additional records to fill gaps identified from the records, but the Piersons
    failed to provide all the documents to support the needed information,
    5
    including the cost of some of the vehicles purchased for resale and
    numerous expenses.
    In January 2017, Marzen recommended a banker for the Piersons
    to contact about a loan for their business.       The Piersons repeatedly
    requested financial statements and tax returns from Marzen to provide to
    the bank, and Marzen told the Piersons the financial statements were
    incomplete based on the missing documentation.          Ultimately, Marzen
    prepared tax returns for 2014, 2015, and 2016, which the Piersons signed
    in Marzen’s office on April 14, 2017. Marzen knew the Piersons needed
    the business tax returns for the bank. Marzen had the Piersons sign the
    tax returns despite knowing they significantly understated the cost of
    goods sold for the classic automobiles, among other items, given the lack
    of information from the Piersons. The Piersons provided the tax returns
    completed by Marzen to the bank on April 21, 2017.
    Without consulting the Piersons, Marzen hired Amanda Conley, an
    accountant, in late April 2017 to help finalize amended Form 1065
    partnership returns for 2014 through 2016 based on additional records
    the Piersons brought to Marzen in mid to late April, after Marzen had
    mailed the incomplete returns to the Internal Revenue Service (IRS). The
    Piersons did not learn of Conley’s work until after she had completed it.
    Marzen paid Conley $300 for the approximate fifteen hours of work she
    performed, testifying he paid that bill himself and did not pass it on to the
    Piersons. Marzen testified his work on the project stalled in May 2017
    from a lack of further documentation from the Piersons.
    Marzen’s monthly bills to the Piersons totaled $32,830 for
    approximately 164 hours’ worth of work on the business records and tax
    return project between September 2016 and May 2017. The Piersons paid
    lump sums toward their bill, including $7210 in September 2016 and
    6
    $10,000 in July 2017.        Marzen charged interest at 18% on monthly
    invoices that were not paid within fourteen days of the respective due
    dates.     The commission determined the outstanding balance on the
    Piersons’ account, exclusive of interest, was $15,620. By October 2017,
    the Piersons questioned the size of the bill, and they filed this complaint
    in December 2017. Marzen wrote off the balance.
    The parties disputed whether Marzen filed the Piersons’ tax returns
    in April 2017. Kari Marzen testified she put the personal and business tax
    returns in the mail on April 17, 2017, in three different envelopes, two
    addressed to the IRS and one to the Iowa Department of Revenue (IDOR).
    Marzen admitted into evidence a mailing affidavit Kari Marzen regularly
    completed in the course of her work, identifying the three envelopes as
    part of the outgoing mail on that date.      Ms. Marzen also testified she
    specifically recalled mailing the tax returns because it was a milestone in
    a large project. Nonetheless, none of the three envelopes reached their
    destinations, and the Piersons’ business and personal tax returns for
    2014, 2015, and 2016 were not actually filed at that time.
    Marzen admits the returns he attempted to file were incomplete,
    referring to them as “junk” during the hearing, and required amendments.
    He testified he nonetheless mailed them on the April 17, 2017 filing
    deadline to minimize late filing penalties. Marzen was unable to reproduce
    copies of the signed returns, explaining he thought he could access the
    returns from his computer software and failed to keep a copy of the signed
    returns he gave to the Piersons.
    In spring 2018, the Piersons hired attorney Todd Prichard to assist
    with the probate of Linda’s father’s estate and to assist with a foreclosure
    proceeding against their home. At some point, it was learned that the
    Piersons’ tax returns for 2014, 2015, and 2016 had not been filed. In July
    7
    2018, Prichard requested a transcript from the IRS of the Piersons’
    personal tax returns for 2014 through 2016 and learned the IRS had not
    received the returns. Prichard requested Marzen send the Piersons’ file to
    him and, like Marzen, spent significant time recreating the Piersons’
    business records from the boxes of unorganized information. Prichard
    filed the Piersons’ 2014 and 2015 personal and business returns and, at
    the time of the hearing, was working on completing and filing the Piersons’
    subsequent tax returns.
    II. Standard of Review.
    “We review attorney disciplinary matters de novo.” Iowa Supreme
    Ct. Att’y Disciplinary Bd. v. Earley, 
    933 N.W.2d 206
    , 213 (Iowa 2019). “The
    Board must prove attorney misconduct by a convincing preponderance of
    the evidence, a burden greater than a preponderance of the evidence but
    less than proof beyond a reasonable doubt.” 
    Earley, 933 N.W.2d at 213
    .
    “We    give   the    commission’s     findings,   conclusions,   and
    recommendations respectful consideration, ‘especially with respect to
    witness credibility,’ but we are not bound by them.” Iowa Supreme Ct.
    Att’y Disciplinary Bd. v. Noel, 
    933 N.W.2d 190
    , 192 (Iowa 2019) (quoting
    Iowa Supreme Ct. Att’y Disciplinary Bd. v. Kieffer-Garrison, 
    847 N.W.2d 489
    , 492 (Iowa 2014)). “We may impose a sanction that is greater or lesser
    than that recommended by the commission.”
    Id. III.
    Violations.
    The Board alleged Marzen violated a number of our rules of
    professional conduct.     The commission concluded Marzen committed
    some, but not all, of the violations identified by the Board.
    A. Count One. Count one involved Marzen’s work on the Piersons’
    business records and tax returns. The Board alleged four rule violations
    associated with this work. We discuss each in turn.
    8
    1. Rule 32:1.4(a)(2). Iowa Rule of Professional Conduct 32:1.4(a)(2)
    requires that “[a] lawyer shall . . . reasonably consult with the client about
    the means by which the client’s objectives are to be accomplished.” The
    commission determined Marzen violated this rule by engaging an outside
    accountant, Conley, without obtaining advance consent from the Piersons.
    The comment to rule 32:1.4(a)(2) provides that “[i]n some
    situations—depending on both the importance of the action under
    consideration and the feasibility of consulting with the client—this duty
    will require consultation prior to taking action.” Iowa R. Prof’l Conduct
    32:1.4 cmt. [3].     Even in exigent circumstances, “the lawyer must
    nonetheless act reasonably to inform the client of actions the lawyer has
    taken on the client’s behalf.”
    Id. While there may
    be some circumstances in which hiring an outside
    accountant to assist with tax work the client hired the attorney to perform
    would violate this rule, the Board failed to prove this was one of them.
    Marzen performed the bulk of the work of compiling the business records
    and prepared the initial tax returns given to the Piersons on April 14, 2017.
    While those returns were admittedly incomplete, and therefore inaccurate,
    the incompleteness was due to lack of information from the Piersons.
    When the Piersons brought additional documents in the following weeks,
    Kari Marzen informed them the materials were being sent out of the office.
    Conley worked approximately fifteen hours over a period of two to three
    weeks in April and May 2017 and provided drafts of updated Form 1065
    returns based on the additional documentation from the Piersons.
    Notably, the Board did not prove that Marzen passed Conley’s $300 fee on
    to the Piersons or that Conley performed any legal work. This is not the
    type of conduct we have previously found to violate this rule. See, e.g.,
    Iowa Supreme Ct. Att’y Disciplinary Bd. v. Turner, 
    918 N.W.2d 130
    , 145
    9
    (Iowa 2018) (attorney’s failure to inform clients he would not represent
    them at bankruptcy hearings violated rule 32:1.4(a)(2)).
    Although Marzen provided sensitive information about the Piersons’
    business to a third party outside of his office, the Board alleged that
    Conley’s involvement violated only rule 32:1.4(a)(2)’s requirement to
    consult with clients about the means of accomplishing their objectives.
    Where Conley performed limited work and Marzen did not pass her fee on
    to the Piersons, the rule did not require Marzen to consult with the
    Piersons before hiring Conley.
    2. Rule 32:1.5(a).    Iowa Rule of Professional Conduct 32:1.5(a)
    declares that “[a] lawyer shall not make an agreement for, charge, or collect
    an unreasonable fee or an unreasonable amount for expenses, or violate
    any restrictions imposed by law.” The commission found Marzen’s $200
    per hour rate and the amount of time spent on the project were reasonable.
    Although the Piersons ultimately took their tax work elsewhere, the record
    supports the commission’s finding that Marzen performed significant work
    in an attempt to make sense of the disorganized business records required
    to prepare the Piersons’ tax returns. Considering the deference we give to
    the commission, see 
    Noel, 933 N.W.2d at 192
    , we agree the $200 per hour
    rate and the number of hours billed were not unreasonable.
    The commission nonetheless determined Marzen violated the rule
    by charging 18% interest when the fee agreement did not authorize interest
    charges. Marzen conceded he violated this rule by charging unauthorized
    interest. “[W]e are not bound by an attorney’s stipulation to a disciplinary
    violation . . . .” Iowa Supreme Ct. Att’y Disciplinary Bd. v. Suarez-Quilty,
    
    912 N.W.2d 150
    , 157 (Iowa 2018).          Instead, we evaluate the facts
    independently to determine whether Marzen violated the rule. See
    id. 10
    On our review, we agree Marzen violated rule 32:1.5(a). Generally,
    “[a]n attorney cannot assess finance charges when the attorney collects a
    fee, unless the client agrees in writing in advance to the finance charges
    imposed.” Iowa Supreme Ct. Att’y Disciplinary Bd. v. Powell, 
    726 N.W.2d 397
    , 404 (Iowa 2007). Even without an agreement, an attorney may apply
    finance charges on the unpaid balance of an accounts receivable if he
    complies with the notice requirements contained in Iowa Code section
    535.11. See Iowa Supreme Ct. Bd. of Prof’l Ethics & Conduct v. McKittrick,
    
    683 N.W.2d 554
    , 560 (Iowa 2004).           While the parties do not address
    whether Marzen’s invoices complied with the finance charge provisions of
    chapter 535, on our de novo review, we conclude they did not. See Iowa
    Code § 535.11(2)(b) (2017) (requiring, for transactions not subject to Truth
    In Lending, written notice at time debt arises and disclosure of finance
    charge rate and date before which payment must be received to avoid
    finance charge); see also 15 U.S.C. § 1603(1) (2012 & Supp. V 2017)
    (exempting transactions extending credit primarily for business purposes
    from Truth In Lending). Some invoices in the record contain no notice of
    finance charges, for example, Invoices 2393 and 2333, and the only
    invoices in the record referencing interest were submitted to the Piersons
    after the original debt was due, for example, Invoices 2675 and 3338.
    Further, even if the notice on those invoices had been included on the
    original invoice sent when the debt was initially incurred, the notices failed
    to identify the date by which the finance charge could be avoided. The
    Board established that Marzen charged unauthorized finance charges in
    violation of rule 32:1.5(a).
    3. Rule 32:8.1(a).       Iowa Rule of Professional Conduct 32:8.1(a)
    declares that “a lawyer in connection with . . . a disciplinary matter, shall
    not . . . knowingly make a false statement of material fact.”             The
    11
    commission concluded the Board failed to prove Marzen knowingly made
    a false statement of material fact when he claimed he filed the Piersons’
    tax returns despite the fact the IDOR and IRS never received them.
    This determination depends on an evaluation of credibility.         We
    generally give deference to the commission when questions of credibility
    are involved, unless we are convinced by contrary evidence in the record
    the commission was incorrect. See Iowa Supreme Ct. Att’y Disciplinary Bd.
    v. Mendez, 
    855 N.W.2d 156
    , 169 (Iowa 2014). The Board argues Marzen
    made a misrepresentation in the course of this disciplinary proceeding by
    insisting he filed the tax returns.
    The Board’s position turns on semantics.        It is clear that when
    Marzen claimed he filed the tax returns he meant that he placed them in
    the mail to the relevant taxing authorities. Marzen maintained throughout
    this proceeding that the returns were mailed despite neither taxing
    authority receiving them. Kari Marzen testified she specifically recalled
    mailing the tax returns because it was a milestone in a big project, and
    her testimony is supported by the contemporaneous mailing affidavit.
    Marzen’s inability to produce a copy of the signed returns may be poor
    practice, but it does not in itself undermine the evidence showing the
    returns were mailed.
    We are mindful of the standard for imposing attorney discipline. We
    agree with the commission that the Board failed to prove by a convincing
    preponderance of the evidence that Marzen knowingly made a false
    statement of material fact to the Board in violation of rule 8.1(a).
    4. Rule 32:8.4(c).    Iowa Rule of Professional Conduct 32:8.4(c)
    declares that “[i]t is professional misconduct for a lawyer to . . . engage in
    conduct involving dishonesty, fraud, deceit, or misrepresentation.” The
    commission determined Marzen violated this rule when he mailed tax
    12
    returns he knew to be incomplete and inaccurate to the IRS and the IDOR
    for filing and provided those same returns to the Piersons to present to the
    bank in support of their loan application.
    “To violate this rule, a lawyer must act with some level of scienter,
    which means the misrepresentation must be more than a negligent
    misrepresentation.” Iowa Supreme Ct. Att’y Disciplinary Bd. v. McGinness,
    
    844 N.W.2d 456
    , 462 (Iowa 2014). We have found that an attorney violates
    this rule by making the misrepresentation to opposing counsel or to the
    court, see
    id., but such a
    misrepresentation need not be so limited. “[T]he
    key question we must answer is whether the effect of the lawyer’s conduct
    is to mislead rather than to inform.” Iowa Supreme Ct. Att’y Disciplinary
    Bd. v. Barry, 
    908 N.W.2d 217
    , 226 (Iowa 2018) (quoting Iowa Supreme Ct.
    Att’y Disciplinary Bd. v. Weiland, 
    885 N.W.2d 198
    , 211–12 (Iowa 2016)).
    “An attorney’s ‘casual, reckless disregard for the truth’ also establishes
    sufficient scienter to support a violation of the rule.” Iowa Supreme Ct.
    Att’y Disciplinary Bd. v. Muhammad, 
    935 N.W.2d 24
    , 38 (Iowa 2019)
    (quoting Iowa Supreme Ct. Att’y Disciplinary Bd. v. Clarity, 
    838 N.W.2d 648
    , 656 (Iowa 2013)).
    We agree with the commission that submitting tax returns known
    to be materially incomplete and inaccurate to the taxing authorities and
    giving the Piersons those returns to take to the bank in support of a loan
    application has the effect of misleading rather than informing and thus
    violates this rule. Marzen defends his actions as protecting the Piersons’
    best interests to avoid late filing penalties. Marzen repeatedly requested
    additional information from his clients, telling them in mid-April, “I can
    get something in for you, but these are junk. These are not right. You
    need to get me the information that I need.” He testified he mailed the
    returns on the 2016 filing deadline without waiting for more complete
    13
    information “to put a Band-Aid on the bleeding, basically.        The 2016
    returns at least could be sent in on time, and they wouldn’t have a failure
    to file penalty on that.”
    Marzen ignores that the returns required a signature affirming the
    information contained in the returns was “true, correct, and complete.”
    Further, Marzen never provided amended returns to correct the known
    inaccuracies. We appreciate the position Marzen faced when his clients
    failed to provide the information required to complete the tax returns. But
    that does not excuse Marzen’s actions of intentionally mailing materially
    inaccurate returns to the IRS and IDOR without following up with
    amended returns.
    We are more troubled by the fact that Marzen mailed the inaccurate
    returns to the IRS for the specific purpose of providing them to the bank
    as filed tax returns to support the Piersons’ loan application. Marzen
    testified that he mailed the incomplete returns to the IRS in part because
    “the tax returns they had to have had to be filed tax returns. . . . [T]he
    banker was requesting . . . filed tax returns for 2014, 2015, and 2016. I
    got something in for them so that they could go get their loan.” This was
    not a matter of missing a few invoices to support a completely accurate
    return.   Marzen testified he lacked information about the cost of the
    majority of the automobiles sold by the Piersons’ business, leaving the
    returns to materially overstate the Piersons’ income.           Yet Marzen
    intentionally mailed the returns to the IRS at least in part so that his
    clients could present them to the bank as “filed returns” that purported to
    show an accurate reflection of their income. It is one thing to file tax
    returns with as much information as available to avoid late filing penalties;
    it is another altogether to do so in order to provide clients with “filed
    returns” to give the bank in support of a loan application. Rule 32:8.4(c)
    14
    imposes an ethical obligation on an attorney to say no to his clients when
    complying     with   the   request    involves   a   known     and    material
    misrepresentation. Marzen violated rule 32:8.4(c).
    B. Count Two.        Count two involves Marzen’s work on Cecil
    Pierson’s estate. The Board alleged Marzen violated six rules associated
    with this count.
    1. Rule 32:1.4(a)(1)–(3).      Iowa Rule of Professional Conduct
    32:1.4(a)(1) requires a lawyer to “promptly inform the client of any decision
    or circumstance with respect to which the client’s informed consent, as
    defined in rule 32:1.0(e), is required by these rules.” Rule 32:1.0(e) defines
    informed consent as “the agreement by a person to a proposed course of
    conduct after the lawyer has communicated adequate information and
    explanation about the material risks of and reasonably available
    alternatives to the proposed course of conduct.” Iowa R. Prof’l Conduct
    32:1.0(e).    As explained above, rule 32:1.4(a)(2) requires a lawyer to
    reasonably consult with the client about the means of achieving the client’s
    objectives.   Iowa Rule of Professional Conduct 32:1.4(a)(3) requires a
    lawyer to “keep the client reasonably informed about the status of the
    matter.” The commission found Marzen violated each of these subsections
    of rule 32:1.4 by transferring the Cecil Pierson estate file to attorney Sutton
    without the Piersons’ consent.
    The commission credited Lloyd Pierson’s testimony that Marzen did
    not consult him before transferring Cecil’s estate to Sutton’s office. Giving
    deference to the commission’s credibility determinations, see 
    Mendez, 855 N.W.2d at 169
    , we see ample support for this conclusion. Sutton and
    Lloyd both testified the Piersons were surprised when Sutton contacted
    them to see if Marzen had sought Lloyd’s consent to transfer the file, given
    their prior involvement. The June 8 letter Marzen sent to the Piersons
    15
    misleadingly stated Marzen had expanded his office and hired “Amy” to
    work for Marzen Law Firm. Marzen did not inform the Piersons that “Amy”
    worked for another law firm; nor did he seek their consent to transfer the
    file to another firm. Factually, we agree with the commission that Marzen
    transferred the file to Sutton without Lloyd’s knowledge or consent.
    We also agree with the commission this conduct violated rule
    32:1.4(a)(1)–(3). The comments advise that ordinarily an attorney should
    obtain client consent before “retain[ing] or contract[ing] with other lawyers
    outside the lawyer’s own firm” to provide or assist in providing legal
    services on a client’s matter. Iowa R. Prof’l Conduct 32:1.1 cmt. [6]. Even
    more so, transferring a file to another attorney in a separate law firm
    requires informed consent, and doing so without informed consent violates
    rule 32:1.4(a)(1).
    The attorney–client relationship is built on trust and confidence that
    is necessarily attorney-specific. An attorney who is unable to complete a
    matter cannot simply transfer the client’s file to another attorney in a
    different firm without the client’s knowledge and consent, and certainly
    not another attorney whom the client might be averse to using. Although
    an attorney may assist in facilitating a transfer, and we commend Marzen
    for recognizing the need for assistance to ensure the estate matter was
    timely administered, it is the client’s decision whether to retain a different
    attorney in another law firm.        The client must always make such
    foundational decisions about the attorney who represents him.
    Likewise, transferring a file to another law firm necessarily changes
    the means by which the client’s objectives are to be accomplished,
    requiring communication, the absence of which violates rule 32:1.4(a)(2).
    Finally, that the attorney hired to handle a case has transferred the file to
    another law firm is certainly relevant to the status of the matter and must
    16
    be communicated to the client under rule 32:1.4(a)(3). Marzen violated
    rule 32:1.4(a)(1)–(3) when he transferred the Cecil Pierson estate matter to
    attorney Sutton without Lloyd’s consent.
    2. Rule 32:1.6(a).   Iowa Rule of Professional Conduct 32:1.6(a)
    declares that,
    A lawyer shall not reveal information relating to the
    representation of a client unless the client gives informed
    consent, the disclosure is impliedly authorized in order to
    carry out the representation, or the disclosure is permitted by
    paragraph (b) or required by paragraph (c).
    The commission concluded the Board failed to prove that Marzen violated
    this rule. The commission explained that Marzen transferred the filed
    pleadings to Amy Medlin at Sutton’s office, noting Marzen had previously
    contacted Medlin to assist with the probate matter. The commission then
    noted that Marzen “did not disclose the filed pleadings, which are public
    record, to Roger Sutton or any other person.” Yet, the commission also
    found that “Marzen transferred the estate file to Roger Sutton’s office
    without the written consent of Lloyd Pierson.” It is unclear whether the
    commission found this alleged violation was not proved because the
    disclosed file contained only filed pleadings or whether the commission
    believed Marzen was authorized to disclose the records to Medlin because
    he had hired her to assist with the matter. Either way, we disagree with
    the commission and conclude the Board proved that Marzen violated rule
    32:1.6(a).
    In Iowa Supreme Court Attorney Disciplinary Board v. Mendez, we
    held that an attorney’s failure to obtain his client’s consent to retain
    outside counsel to assist with court filings violated rule 
    32:1.6(a). 855 N.W.2d at 172
    . Our holding did not depend on whether the information
    disclosed to the retained counsel was confidential in nature or that the
    17
    outside counsel was also bound to maintain the client’s confidences; it was
    enough that the attorney provided client information to outside counsel.
    Id. Rule 32:1.6 and
    its comments distinguish between discussions with
    other attorneys within a firm and attorneys outside the firm. See, e.g.,
    Iowa R. Prof’l Conduct 32:1.6(b)(7), cmts. [5], [13].    To the extent the
    commission based its finding on the fact that Marzen transferred the files
    to a paralegal he sought to hire, that fact is immaterial.     Medlin was
    employed by a different law firm, and Marzen never actually hired her. An
    attorney may not disclose client information to outside counsel, or a
    paralegal who works for outside counsel—and certainly may not transfer
    a client file to another law firm—without obtaining client consent to reveal
    information about the representation as required by rule 32:1.6(a).
    That the client file contained only filed pleadings does not protect
    Marzen from violating rule 32:1.6.       The comments explain that “[t]he
    confidentiality rule . . . applies not only to matters communicated in
    confidence by the client but also to all information relating to the
    representation, whatever its source.”
    Id. r. 32:1.6 cmt.
    [3] (emphasis
    added). Indeed, we sanctioned Marzen in his first disciplinary case for
    violating rule 32:1.6(a) when he discussed a client’s litigation with her
    probation officer during a media interview even though the disclosed
    information was contained in public court documents. Iowa Supreme Ct.
    Att’y Disciplinary Bd. v. Marzen, 
    779 N.W.2d 757
    , 765–66 (Iowa 2010)
    (Marzen I) (noting our conclusion was consistent with other jurisdictions).
    In Marzen I, we held for the first time “that the rule of confidentiality is
    breached when an attorney discloses information learned through the
    attorney–client relationship even if that information is otherwise publicly
    available.”
    Id. at 766.
    We recognize there is a distinct difference between
    discussing a client’s personal life with reporters and providing the
    18
    pleadings in an estate matter to another law firm in an effort to keep the
    case moving. But that is a difference in degree, not in kind. Marzen
    violated rule 32:1.6(a) when he transferred his file to Sutton’s office
    without Lloyd’s consent.
    3. Rule 32:4.1(a).   Iowa Rule of Professional Conduct 32:4.1(a)
    requires that “[i]n the course of representing a client, a lawyer shall not
    knowingly . . . make a false statement of material fact or law to a third
    person.” The commission found Marzen violated this rule when he told
    Sutton he had Lloyd’s consent to transfer the Cecil Pierson estate file when
    he did not.
    The term “third party” in rule 32:4.1 is broad. Iowa Supreme Ct.
    Att’y Disciplinary Bd. v. Barnhill, 
    885 N.W.2d 408
    , 421 (Iowa 2016). The
    rule makes no exception to its prohibition against making knowingly false
    statements just because the third party may know or believe the statement
    to be false.
    Id. at 422.
    Whether Lloyd consented to Marzen transferring the estate matter
    to Sutton was material to whether Sutton would accept the representation,
    particularly given Sutton’s prior experience with the Piersons. Having a
    client’s consent is not a fact that is easily overlooked. Testimony from
    Sutton and Lloyd supports the commission’s finding that Marzen told
    Sutton that Lloyd had already consented to the transfer when in fact he
    had not; Lloyd was unaware of the transfer until informed by Sutton.
    Whether or not Lloyd objected to the transfer, or even consented after-the-
    fact, Marzen’s statement to Sutton was false when he made it. Marzen
    knowingly made a false statement of material fact in violation of rule
    32:1.4(a).
    4. Rule 32:8.4(c).     As discussed above, “[i]t is professional
    misconduct for a lawyer to . . . engage in conduct involving dishonesty,
    19
    fraud, deceit, or misrepresentation.” Iowa R. Prof’l Conduct 32:8.4(c). The
    commission determined Marzen violated this rule by misrepresenting how
    he would handle the Cecil Pierson estate matter.
    According to Marzen, he informed Lloyd he had hired “Amy” to work
    on the Cecil Pierson estate, so there was no misrepresentation. Marzen
    testified he intended to hire Amy Medlin as an independent contracting
    paralegal, but when the logistics did not work out, he transferred the file
    to Sutton to take over, collecting no fee for the work. Even if we found
    Marzen’s explanation credible, he still failed to explain to the Piersons that
    Medlin was a paralegal employed by another law firm.             Instead, he
    misrepresented to them that his office had hired “Amy” because it had
    expanded, implying that Amy Medlin was an employee of his law firm.
    Further, we find Marzen’s explanation not credible, as he transferred the
    file to Sutton’s office on a flash drive the same day he told the Piersons he
    had hired “Amy” and they should talk to her if she called about the estate
    case. We agree with the commission that Marzen misrepresented how the
    Cecil Pierson estate would be handled in violation of rule 32:8.4(c).
    IV. Sanctions.
    We have no uniform sanctions for particular misconduct.             Iowa
    Supreme Ct. Att’y Disciplinary Bd. v. Bergmann, 
    938 N.W.2d 16
    , 23 (Iowa
    2020).
    In determining the appropriate sanction, we engage in
    a fact-based analysis and consider a number of factors, such
    as “the nature of the underlying violation, need to deter, public
    protection, protection of the reputation of the legal profession,
    and the [lawyer]’s fitness to practice law.”
    
    Barry, 908 N.W.2d at 227
    (alteration in original) (quoting Iowa Supreme
    Ct. Att’y Disciplinary Bd. v. Thompson, 
    732 N.W.2d 865
    , 867 (Iowa 2007)).
    “We also take into account mitigating and aggravating circumstances.”
    Id. 20
    When determining what sanction a particular case deserves, we attempt
    to harmonize past cases with the present case.
    Id. A. Review of
    Analogous Cases.         Marzen engaged in a range of
    misconduct with a corresponding range of sanctions.          “Sanctions for
    charging and collecting unreasonable fees generally range from sixty days
    to two years.” Iowa Supreme Ct. Att’y Disciplinary Bd. v. Mathahs, 
    918 N.W.2d 487
    , 495 (Iowa 2018).       Yet, this case is unique, as Marzen’s
    violation relates only to his unauthorized charge of interest on a past due
    account. Marzen’s usual practice was to charge interest; that it was not
    included in the fee agreement with the Piersons appeared to have been an
    oversight. Moreover, the Piersons never paid any interest and, in fact,
    never paid nearly half of Marzen’s bill for the tax work project.
    “Sanctions for attorney misconduct involving misrepresentation
    generally range from a public reprimand to a three-year suspension.”
    
    Barry, 908 N.W.2d at 227
    . Many of our cases involving misrepresentation
    involve forging documents or lying to opposing counsel, clients, or the
    court. See
    id. at 227–31
    (summarizing sanctions in Iowa cases involving
    misrepresentation by attorneys); 
    McGinness, 844 N.W.2d at 465
    –66
    (same).   Examples of sanctions involving forgery include a one-year
    suspension when an attorney falsified pleadings and court orders provided
    to his clients over a fourteen-month period to cover up his failure to file a
    dissolution petition, see 
    Barry, 908 N.W.2d at 223
    –27, and a public
    reprimand for an attorney with an otherwise exemplary record and good
    moral character who forged a judge’s signature on an order the judge
    approved but inadvertently failed to sign, see Iowa Supreme Court Attorney
    Disciplinary Board v. Newman, 
    748 N.W.2d 786
    , 787–89 (Iowa 2008).
    Iowa Supreme Court Attorney Disciplinary Board v. Haskovec, 
    869 N.W.2d 554
    (Iowa 2015), involved misrepresentation without a forgery.
    21
    Haskovec prepared a new will for his aunt during a dispute between her
    children.
    Id. at 557–58.
    Shortly before the aunt’s death, Haskovec realized
    the will was invalid because one of the witnesses had not signed it.
    Id. at 558.
    Haskovec had the witness sign it at that time, despite knowing she
    was required to sign in the presence of the testator and the other witness.
    Id. Haskovec’s aunt passed
    away shortly thereafter, and Haskovec gave it
    to the new executor to probate.
    Id. When speaking with
    the other attorney
    hired to probate the estate, Haskovec admitted to the flaw in the will.
    Id. at 558–59.
       The aunt’s previous will was ultimately probated, and the
    board brought an ethics complaint against Haskovec.
    Id. at 559.
      We
    concluded Haskovec’s conduct violated rule 32:8.4(c) and publicly
    reprimanded him.
    Id. Here, Marzen misrepresented
    to Sutton that he had Lloyd’s consent
    to transfer Cecil Pierson’s estate matter to Sutton. Separately, he made
    misrepresentations by attempting to file the inaccurate tax returns and,
    more significantly, providing them to the Piersons to give their bank as
    accurate     reflections   of   their    income.    We    conclude    these
    misrepresentations were more limited than in Barry, both in time and in
    subject matter. Yet, in Newman and Haskovec, the attorneys each made
    one serious error in judgment and quickly admitted the misrepresentation
    when confronted. Marzen’s misconduct was not so isolated, nor is his
    record as exemplary.
    B. Aggravating and Mitigating Factors. Before we determine the
    appropriate sanction, we must consider both mitigating and aggravating
    factors. The Board identifies several aggravating factors, including prior
    discipline, multiple rule violations, substantial experience practicing law,
    client harm, failure to take responsibility, and providing untruthful
    22
    testimony at the hearing. The commission considered only Marzen’s prior
    discipline as an aggravator in recommending a public reprimand.
    We agree with the commission that Marzen’s prior six-month
    suspension is the primary aggravating factor in this case. “We use prior
    discipline as an aggravating factor because an attorney did not learn from
    his or her prior misconduct.”     
    Noel, 933 N.W.2d at 205
    .       If the prior
    disciplinary action was based on the same or similar conduct, “[t]his factor
    is even stronger.” Iowa Supreme Ct. Att’y Disciplinary Bd. v. Goedken, 
    939 N.W.2d 97
    , 108 (Iowa 2020). Although there are meaningful differences
    between revealing information to the media and revealing information to
    another attorney, we consider the two instances to be similar enough to
    be a relatively strong aggravating factor.
    Additionally, “[m]ultiple rule violations are an aggravating factor.”
    Iowa Supreme Ct. Att’y Disciplinary Bd. v. Parrish, 
    925 N.W.2d 163
    , 181
    (Iowa 2019). In Parrish, we concluded the attorney’s violation of five ethical
    rules was an aggravating factor.
    Id. at 167, 181.
    We consider Marzen’s
    violation of multiple rules an aggravating factor.
    We decline to find the other aggravating factors advanced by the
    Board.    While substantial experience in the practice of law can be
    considered an aggravator, see Iowa Supreme Ct. Att’y Disciplinary Bd. v.
    Jacobsma, 
    920 N.W.2d 813
    , 819 (Iowa 2018) (considering twenty years of
    experience as an aggravating factor), inexperience can likewise be a
    mitigating factor, see 
    Turner, 918 N.W.2d at 155
    (“Even before we adopted
    the rules of professional conduct, we considered inexperience to be a
    mitigating factor.”). Marzen had been practicing just over ten years at the
    time of the events at issue. While certainly not inexperienced, neither
    would we consider Marzen so seasoned to warrant enhancing his
    23
    discipline. We consider Marzen’s ten years’ experience neither aggravating
    nor mitigating.
    Similarly, while harm to a client can be an aggravating factor, see
    
    Turner, 918 N.W.2d at 154
    , “[l]ack of harm to clients ‘is a significant
    mitigating factor.’ ” 
    Goedken, 939 N.W.2d at 109
    (quoting Iowa Supreme
    Ct. Att’y Disciplinary Bd. v. Van Ginkel, 
    809 N.W.2d 96
    , 110 (Iowa 2012)).
    Here, Sutton promptly completed the Cecil Pierson estate, and the
    Piersons never voiced their displeasure to Marzen. With respect to the tax
    work, the Piersons were not harmed by the unauthorized finance charges
    as they paid none of the interest. While the Piersons paid Prichard to
    essentially redo the tax work completed by Marzen, they paid only half of
    Marzen’s legal fees, which the commission found to be not unreasonable.
    The only harm identified by the Piersons was the stress of dealing with the
    IRS based on the unfiled returns, but that harm is not attributable to any
    of the founded ethical violations. The minimal harm to the Piersons is
    neither aggravating nor mitigating.
    We reject the Board’s arguments that Marzen’s failure to take
    responsibility for his actions and his untruthful testimony at the hearing
    should be considered additional aggravating factors. First, we found that
    Marzen did not provide untruthful testimony at the hearing, so that factual
    basis does not exist.      With respect to whether Marzen accepted
    responsibility, we recognize that an attorney is entitled to defend his
    actions in a disciplinary proceeding without fear that doing so will be
    considered an aggravating factor if he is found to have violated our ethics
    rules. While we are troubled by Marzen’s misrepresentation to Sutton that
    Lloyd had provided written consent to transfer the estate file and by
    Marzen’s willingness to mail known inaccurate tax returns to the IRS,
    Marzen provided plausible, albeit misguided, explanations for his actions.
    24
    This is not the type of “failure to acknowledge any misconduct [that]
    reflects upon his inability to conform his conduct to our rules of
    professional responsibility for lawyers.”    Iowa Supreme Ct. Bd. of Prof’l
    Ethics & Conduct v. Remer, 
    646 N.W.2d 91
    , 96 (Iowa 2002). We trust that
    Marzen will conform his conduct in light of this disciplinary action.
    Finally, the commission found the Piersons brought this complaint
    because they did not want to pay Marzen, which it considered a mitigating
    factor. Even if the Piersons did bring this complaint to avoid paying their
    legal fees, a client’s motivation for bringing a complaint is not a mitigating
    factor. Iowa Supreme Ct. Att’y Disciplinary Bd. v. Santiago, 
    869 N.W.2d 172
    , 182 (Iowa 2015). Rather, “a complainant’s motives are irrelevant in
    lawyer disciplinary cases.” Iowa Supreme Ct. Bd. of Prof’l Ethics & Conduct
    v. Sunleaf, 
    588 N.W.2d 126
    , 127 (Iowa 1999). We decline to consider the
    Piersons’ motive for filing the complaint as a mitigating factor.
    C. Appropriate Sanction. Based on Marzen’s violations and the
    aggravating factors in this case, we agree with the Board that Marzen’s
    license   should    be   suspended,       contrary   to   the   commission’s
    recommendation of a public reprimand. We are most troubled by Marzen’s
    willingness to provide knowingly inaccurate tax returns for his clients to
    give to their bank in support of a loan application. This, coupled with
    Marzen’s prior disciplinary record, warrants a thirty-day suspension.
    V. Disposition.
    In light of the above considerations, we suspend Marzen’s license to
    practice law for thirty days from the date of filing this opinion.        The
    suspension applies to all facets of the practice of law. Iowa Ct. R. 34.23(3).
    If he has any current clients, Marzen shall comply with the notification
    requirements of Iowa Court Rule 34.24. We tax the costs of this action to
    Marzen in accordance with Iowa Court Rule 36.24(1).
    LICENSE SUSPENDED.