Iowa Supreme Court Attorney Disciplinary Board v. David Ebong Akpan ( 2020 )


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  •                IN THE SUPREME COURT OF IOWA
    No. 20–0187
    Submitted September 16, 2020—Filed November 20, 2020
    IOWA SUPREME COURT ATTORNEY DISCIPLINARY BOARD,
    Complainant,
    vs.
    DAVID EBONG AKPAN,
    Respondent.
    On review of the report of the Iowa Supreme Court Grievance
    Commission.
    Grievance commission recommends suspension for violations of
    Texas ethical rules in the handling of an immigration matter. ATTORNEY
    REPRIMANDED.
    Mansfield, J., delivered the opinion of the court, in which
    Christensen, C.J., and McDonald, Oxley, and McDermott, JJ., joined, and
    in which Appel, J., joined in part. Appel, J., filed an opinion concurring
    in part and dissenting in part.      Waterman, J., took no part in the
    consideration or decision of the case.
    Tara   van   Brederode   and     Wendell   J.   Harms   (argued),   for
    complainant.
    David L. Brown (argued) and Tyler R. Smith of Hansen, McClintock
    & Riley, Des Moines, for respondent.
    2
    MANSFIELD, Justice.
    This attorney disciplinary case with interstate dimensions involves
    an Iowa-licensed attorney who practiced immigration law in Texas. The
    attorney received payments totaling $4000 from a client on a flat-fee
    representation. He put those payments directly in his operating account.
    After the attorney had worked on the case for a while, the client changed
    her mind and decided not to go forward with the representation. The
    attorney refused to refund any of the payments or to provide an
    accounting. The client filed a complaint with the Iowa Supreme Court
    Attorney Disciplinary Board. The Board charged various violations of the
    Texas Attorney Disciplinary Rules of Professional Conduct. The matter
    went to a hearing before a division of the Iowa Supreme Court Grievance
    Commission.    At the hearing, which occurred prior to the COVID-19
    pandemic, the client was allowed to testify by video over the attorney’s
    objection.    The commission found a number of violations and
    recommended a suspension.
    On our review, we find that the attorney violated the Texas rules
    when he failed to deposit client payments in his trust account, took those
    payments as income before they were earned, and failed to provide
    accountings to his client.   We are not persuaded, however, that the
    attorney violated Texas’s prohibition on “unconscionable” fees when he
    collected $4000 for the work performed, which included many hours spent
    trying to get information from his client. We also believe the Board failed
    to show a sufficient basis for the admission of video testimony.      As a
    sanction, we impose a public reprimand.
    I. Facts and Procedural History.
    Attorney David Akpan is originally from Nigeria. He came to the
    United States in 1990 and became a United States citizen in 1994. In
    3
    1998, Akpan received a bachelor’s degree in political science from Weber
    State University in Ogden, Utah.        In 2003, Akpan graduated from
    Thurgood Marshall School of Law at Texas Southern University, located in
    Houston, Texas.
    Akpan was admitted to the Iowa bar in 2010. Until 2017, Akpan
    practiced immigration law exclusively in Texas. Currently, he is winding
    down his immigration practice and does contract work in the Houston area
    for the United States Small Business Administration.       Akpan is also
    admitted to the federal district courts in the Northern, Southern, and
    Eastern Districts of Texas.
    In 2009, Akpan met Rosa Villatoro, who worked in the office of his
    tax preparer. Seven years later, in 2016, Villatoro hired Akpan for an
    immigration matter.    Villatoro is a United States citizen; however, her
    husband is not. A native of El Salvador, he was in the United States on
    temporary protected status (TPS).
    As Akpan later explained, “[TPS] is, while it’s temporary in
    immigration law, it means it has an end eventually. Temporary in an
    immigration sense means it’s not permanent residency, it’s not an
    indefinite status.” When the United States Secretary of Homeland Security
    determines that a country is no longer unsafe, a person on TPS from that
    country can be required to return there. Villatoro wanted Akpan to change
    her husband’s immigration status to lawful permanent resident (green
    card). This involved preparing and filing a package of forms, including an
    I-130 form and an I-485 form.
    Akpan and Villatoro met several times before a written fee agreement
    was signed. During one of these meetings, Akpan learned of an issue that
    could have posed an obstacle in the immigration matter.         In 2015,
    Villatoro’s husband had been arrested and charged with fraudulent
    4
    destruction of price tags, a misdemeanor under Texas law. The charge
    was resolved with a deferred adjudication, and Villatoro’s husband was
    placed on probation. However, the offense was considered a crime of moral
    turpitude that could potentially prevent Villatoro’s husband from
    obtaining permanent resident status.                  Akpan spent time reviewing
    Villatoro’s husband’s criminal records to determine if the offense met the
    petty offense exception under immigration law, in which event it would not
    bar lawful permanent resident status. Eventually, Akpan decided that it
    did meet the exception.
    On February 23, 2016, Akpan and Villatoro entered into a written
    contract for legal services. The agreement provided that the necessary
    immigration work would be performed for a flat fee of $4000. An initial
    payment of $1500 was made at the signing of the contract. The remaining
    balance was to be paid in monthly installments of $500, beginning April 1.
    Akpan did not keep time records of the engagement.
    Akpan deposited the $1500 into his business account, not into a
    trust account.1 Akpan maintains that prior to the signing of the contract,
    he had completed ten hours of legal work, having met with Villatoro at her
    workplace four times.           Thereafter, through September 2016, Akpan
    received additional $500 checks approximately once a month. Typically,
    Akpan would receive these payments from Villatoro when he was meeting
    her at her office about the representation. Akpan deposited each of these
    checks into his business account; he claims he had earned them at the
    time of receipt.
    1Akpan had a trust account but testified that he did not use it much. Past clients
    rarely paid in advance. It was common practice for his clients only to pay after services
    were provided. Akpan testified that if he had received the full $4000 at the initial meeting,
    he would have put it in the trust account.
    5
    Akpan further testified that the market rate for the legal services he
    was to provide usually ranged from $7000 to $9000. He charged Villatoro
    less because of their personal relationship.2                    The parties’ written
    agreement allowed Akpan to bill for expenses such as long-distance
    telephone calls, although he testified he never charged these types of
    expenses to flat-fee clients.3
    Akpan’s representation of Villatoro lasted over a year, through late
    2017.     Over the course of representation, Villatoro was unreliable in
    providing the necessary documentation and completing forms to support
    the immigration application for her husband. Akpan emailed Villatoro a
    list of needed documentation near the outset of the representation, but the
    vast majority of these items were never provided.                   Akpan also asked
    Villatoro to fill out certain forms in handwriting; she did so only in part.
    Akpan started the process of generating typed versions of the forms, but
    he could not finish the job.
    In total, Akpan estimates that he spent over forty hours working on
    Villatoro’s case. At least thirty-two of those forty hours involved driving
    back and forth to Villatoro’s place of business. Villatoro’s office was about
    an hour’s drive away by car.4
    At some point during the representation, Villatoro discovered that
    her husband was having an extramarital affair. Villatoro requested that
    Akpan cease all work on the immigration application because she was no
    longer willing to be her husband’s required sponsor.
    2The   figure “$7000” was preprinted on the agreement form but had been stricken
    out.
    3Filingfees are the client’s responsibility. Akpan disclosed these in writing to the
    client at the outset of the representation.
    4Akpan  did not charge for mileage for the trips. Akpan explained that Villatoro
    was unwilling to travel to his office. The only purpose of these trips was to work on
    Villatoro’s immigration matter.
    6
    Villatoro attempted to retain Akpan to obtain a divorce from her
    husband. Knowing that he had a conflict of interest and was not licensed
    in Texas, Akpan referred Villatoro to other attorneys.      When Villatoro
    specifically asked Akpan to represent her in the divorce, Akpan declined.
    At that point, in June 2017, Villatoro requested a full refund of the
    $4000 she had paid Akpan under the flat-fee immigration services
    agreement.   Akpan refused.     A series of communications between the
    parties followed. At one point, Villatoro texted Akpan and suggested he
    “[t]ake out the justif[ied] amount for [his] work and the rest refund it.”
    Akpan didn’t specifically respond to this request. Akpan told Villatoro
    their agreement was a flat-fee agreement and he wasn’t required to keep
    hours.
    Villatoro eventually filed a complaint with the Texas attorney
    disciplinary authority. She was told to refile in Iowa because Akpan was
    licensed in Iowa rather than Texas. Villatoro did so. Villatoro also filed a
    small claims lawsuit in Texas to recover the $4000. That lawsuit was still
    pending at the time of the commission hearing in this matter.
    During the course of representation, Akpan never provided Villatoro
    or her husband with an itemization of legal services performed under the
    flat-fee agreement. Akpan acknowledged that in the past, when a flat-fee
    representation ended before he had performed all necessary work, he had
    not kept the entire fee amount. Instead, Akpan and the client would work
    together to determine the appropriate amount of money to be refunded.
    This calculation would be based on the amount of work Akpan had
    performed. Here, Akpan never refunded any of the $4000 to Villatoro.
    Akpan provides immigration law services at no or reduced cost to
    members of the Nigerian immigrant community in the Houston area and
    to other persons of limited means. Akpan has no prior disciplinary record.
    7
    The Board brought a complaint against Akpan alleging violations of
    Texas Disciplinary Rules of Professional Conduct 1.04(a), (b), and (c);
    1.14(a), (b), and (c); and 1.15(a) and (d).    In October 2019, the case
    proceeded to a two-day hearing in Des Moines. Akpan appeared in person
    for the hearing.    Villatoro did not.    Akpan objected to the Board’s
    presentation of Villatoro’s testimony by videoconference.
    The Board’s first witness was Joann Barten, an immigration
    attorney from Ames.      She provided a thorough explanation of the
    procedure she has used during her career as an immigration lawyer to
    prepare and submit an I-130 form and an I-485 form. Barten stated that
    in her practice she uses both flat fees and hourly rates. During the time
    Akpan was working for Villatoro and her husband, Barten’s hourly rate
    was $195 per hour. (Akpan’s hourly rate at that time was $150.) On a
    flat-fee basis, Barten would have charged $3500 for the specific project
    that Akpan undertook for Villatoro and her husband. However, Barten
    would have charged extra for the in-person marriage interview with
    United States Citizenship and Immigration Services (USCIS) as well as for
    filing fees and expenses. According to Barten, in the past, a client of hers
    who received services similar to those sought by Villatoro had to pay
    $15,000.
    When asked if she has ever refunded money from a flat-fee
    arrangement, Barten provided the following example,
    [If w]e’re at [$]2,800 in time, or [$]2,500 in time[,] I do not
    refund the leftover if [the application] is filed.
    ....
    . . . Because that’s part of the case[,] I’m agreeing to cap it.
    However, if [the client] cancel[s] the case or I have to remove
    myself because of a conflict of interest, then they have to pay
    up to that point my hourly rate, and then I refund.
    8
    Barten also stated that Akpan had completed only ten to fifteen percent of
    the work at the time Villatoro asked him to stop.
    Villatoro, as noted, testified at the hearing by videoconference over
    Akpan’s objection.   In that testimony, Villatoro conceded she had not
    provided to Akpan all the documentation he wanted.           Villatoro also
    testified that she filed for a divorce from her husband in 2017, but she put
    the divorce on hold to help her husband obtain permanent resident status.
    Villatoro’s husband received a green card in July 2019 using a different
    attorney than Akpan. Villatoro conceded that, during the interview with
    USCIS, she did not disclose to the immigration authorities that she was
    going through a divorce.
    Akpan also testified at the hearing in his own defense.
    Following the hearing, the commission found that Akpan had
    committed most of the alleged rule violations.      With respect to Texas
    rule 1.04(a), it concluded that it was “unconscionable” for Akpan to charge
    $4000 in light of the “minimal” work completed. Thus, Akpan had violated
    Texas rule 1.04(a) by charging an unconscionable fee.
    The commission also found that Akpan had violated Texas
    rule 1.14(a) by taking client funds into income before they had been
    earned. With respect to the initial $1500, the commission relied on the
    wording of the flat-fee agreement. As the commission explained, “[T]he
    parties’ expectation as objectively set forth in the Agreement was that none
    of the services that may have been provided by Akpan prior to signing the
    Agreement were covered under the Agreement.” Therefore, although the
    commission did not dispute Akpan had already performed ten hours of
    legal work when he received the $1500, in the commission’s view, the
    contract precluded Akpan from having earned those funds when he
    deposited them in his business account.
    9
    Turning to the subsequent $500 checks, the commission found that
    Akpan had not earned most of these amounts when he deposited them in
    his business account. In this regard, the commission took the position
    that Akpan could not charge for travel time. After deducting for travel
    time, the commission found that Akpan had not performed more than five
    hours of actual legal work following the execution of the February 2016
    contract. This meant that many of the remaining $500 installments had
    not been earned when they went into Akpan’s business account.
    The commission also found that Akpan had violated Texas
    rule 1.14(c) by not segregating funds pending resolution of the parties’
    dispute and rule 1.15(d) by not refunding a portion of the $4000. The
    commission rejected the other charges against Akpan.
    The commission recommended that Akpan be suspended not less
    than sixty-one days and that he complete at least 4.75 hours of continuing
    legal education (in certain designated areas) before being allowed to
    reinstate his license.
    Akpan appealed.      He challenges the admission of Villatoro’s
    testimony by videoconference, the commission’s recommendations as to
    rule violations, and the recommended sanction.
    II. Standard of Review.
    “We review attorney disciplinary proceedings de novo.”          Iowa
    Supreme Ct. Att’y Disciplinary Bd. v. Turner, 
    918 N.W.2d 130
    , 144
    (Iowa 2018) (quoting Iowa Supreme Ct. Att’y Disciplinary Bd. v. Silich, 
    872 N.W.2d 181
    , 188 (Iowa 2015)). “The Board has the burden of proving the
    attorney’s misconduct by a convincing preponderance of the evidence.”
    Iowa Supreme Ct. Att’y Disciplinary Bd. v. Lubinus, 
    869 N.W.2d 546
    , 549
    (Iowa 2015). This standard “places a burden on the Board that is higher
    than the burden in civil cases but lower than the burden in criminal
    10
    matters.”     Iowa   Supreme     Ct.   Att’y   Disciplinary    Bd.   v.   Eslick,
    
    859 N.W.2d 198
    , 201 (Iowa 2015) (quoting Iowa Supreme Ct. Att’y
    Disciplinary Bd. v. Barnhill, 
    847 N.W.2d 466
    , 470 (Iowa 2014)).
    “We may impose a greater or lesser sanction than what the
    commission has recommended upon proof of an ethical violation.” Iowa
    Supreme Ct. Att’y Disciplinary Bd. v. Mathahs, 
    918 N.W.2d 487
    , 489
    (Iowa 2018). “The commission’s findings and recommendations do not
    bind us, although we respectfully consider them.” 
    Id.
    III. Testimony of the Complaining Witness by Videoconference.
    Our court has not previously had to decide whether a witness may
    testify by videoconference or telephone in an attorney disciplinary
    proceeding over the responding attorney’s objection.          In Iowa Supreme
    Court Attorney Disciplinary Board v. Muhammad, a case that resulted in a
    license revocation, a former client living in Washington testified
    telephonically.   
    935 N.W.2d 24
    , 25–26, 28 (Iowa 2019).           However, no
    objection was raised by the attorney to this procedure. Id. at 28.
    In State v. Rogerson, our court stated that in criminal cases, only
    face-to-face testimony “fully protects a defendant’s Sixth Amendment
    rights.” 
    855 N.W.2d 495
    , 504 (Iowa 2014). “[B]efore permitting a witness
    to testify via two-way videoconference, the court must make a case-specific
    determination that the denial of the defendant’s confrontation right is
    necessary to further an important public interest.” Id. at 505. We added
    in Rogerson that “social pressure to tell the truth can be diminished when
    the witness is far away rather than physically present with the defendant
    in the courtroom.” Id. at 504.
    In an equitable civil proceeding, we held that a trial court abused its
    discretion in allowing a witness to testify by telephone over objection. See
    In re Estate of Rutter, 
    633 N.W.2d 740
    , 746 (Iowa 2001). We noted the
    11
    legislature has authorized telephonic testimony in certain specific
    circumstances. 
    Id.
     “There is no rule or statutory provision, however, that
    would allow witnesses to testify telephonically in equitable proceedings in
    general.” 
    Id.
     For this reason, in Rutter, we disregarded the testimony of
    the challenged witness. 
    Id.
    Concerning    grievance    commission    procedure,    Iowa    Court
    Rule 36.17(6) states, “The presentation of evidence must conform to the
    Iowa Rules of Civil Procedure and the Iowa Rules of Evidence.”
    Rule 36.17(2) further provides that witnesses other than character
    witnesses for the respondent “must testify at the hearing after
    administration of an oath or affirmation by a grievance commission
    member or other person authorized by law to administer oaths, and their
    testimony must be officially reported by a duly qualified court reporter.”
    
    Id.
     r. 36.17(2).
    Perhaps most importantly, rule 36.17(5) provides that the
    respondent attorney has the right “to be confronted by witnesses.”
    
    Id.
     r. 36.17(5). This language echoes the phrasing of the Confrontation
    Clause of the Sixth Amendment and article I, section 10 of the Iowa
    Constitution. As a matter of English and as a matter of Latin, the word
    “confrontation” refers to a face-to-face meeting.      See Coy v. Iowa,
    
    487 U.S. 1012
    , 1016, 
    108 S. Ct. 2798
    , 2800–01 (1988).
    We have found instances where other jurisdictions have allowed
    testimony by videoconference or telephone over objection in attorney
    disciplinary proceedings.     In In re Disciplinary Proceedings Against
    Nunnery, an attorney had his legal license revoked for seventeen counts of
    professional misconduct. 
    798 N.W.2d 239
    , 242 (Wis. 2011) (per curiam).
    In his appeal before the Wisconsin Supreme Court, the lawyer asserted
    that the disciplinary proceeding referee erred in allowing the telephonic
    12
    testimony of two clients, thereby compromising his constitutional rights.
    
    Id. at 243
    . The court disagreed, ruling that “[a] referee’s decision to permit
    telephonic testimony is a discretionary determination that will be
    overturned only if the referee erroneously exercised his discretion.”
    
    Id.
     at 244–45. The court relied on a general Wisconsin statute allowing
    video and telephonic testimony in civil proceedings under certain
    circumstances. 
    Id. at 245
    . Under that statute, a series of factors can be
    considered. 
    Id.
     The court noted that the client-witnesses resided in Texas
    and Louisiana. 
    Id.
     The court further noted that the Wisconsin Office of
    Lawyer Regulation had provided an affidavit outlining in great detail the
    travel costs the office would incur to bring the witnesses to Wisconsin and
    that the attorney had not responded to the affidavit. 
    Id.
     Considering all
    the circumstances, the Wisconsin Supreme Court found no abuse of
    discretion in allowing the telephonic testimony. 
    Id.
    In Attorney Grievance Commission of Maryland v. Agbaje, the
    Maryland Court of Appeals allowed video testimony by a client-witness in
    a disciplinary proceeding. 
    93 A.3d 262
    , 269 (Md. 2014). That case also
    involved an attorney assisting a client in securing a green card. 
    Id. at 270
    .
    The attorney had been actively pursuing lawful permanent resident status
    for the client at the same time that he entered into discussions with the
    client about investing in the attorney’s real estate business. 
    Id.
     at 270–72.
    Because of his actions, the bar counsel recommended disbarment, and the
    Maryland court concluded disbarment was the appropriate sanction.
    Id. at 284, 286.
    One of the lawyer’s primary arguments on appeal was that the client
    should have been required to appear in person for the disciplinary hearing.
    Id. at 275. By then, the client had relocated back to the United Kingdom.
    Id. at 269. The attorney pointed out that residents of the United Kingdom
    13
    are allowed to travel freely to the United States without a visa. Id. at 275.
    Still, considering all the facts, the court concluded that real-time
    videoconference testimony constituted a reasonable alternative to
    in-person testimony. Id. at 275–76.
    These cases illustrate that some other jurisdictions have allowed
    testimony by videoconference.         However, in Iowa, the grievance
    commission rules do not permit live testimony by videoconference under
    normal circumstances. Iowa’s grievance commission rules specifically give
    the responding attorney a right to “confront” witnesses testifying against
    the attorney. Iowa Ct. R. 36.17(5).
    Villatoro could not have been subpoenaed from Texas to Iowa for the
    hearing. The record does not indicate whether the Board tried to get her
    to appear voluntarily by paying her travel expenses.        At the hearing,
    Villatoro testified that she could not leave home because she had a five-
    year-old child to tend to.
    Prior to the hearing, the Board sought permission to present
    Villatoro’s live testimony by telephone. Akpan objected. The commission
    chair thereupon took a reasoned approach and allowed Villatoro to appear
    at the hearing by videoconference. The commission chair acknowledged
    that the Board could have been directed to depose Villatoro in Texas and
    present her deposition testimony at the hearing. That would have afforded
    Akpan a right of personal confrontation.           However, as the chair
    emphasized, that practice would not have allowed commission members
    to ask questions of Villatoro.
    We share the commission’s view that it can be valuable for
    commission members to ask questions of witnesses. However, chapter 36
    of the Iowa Court Rules does not mention such questioning. At the same
    time, rule 36.17(5) specifically gives the responding attorney a right of
    14
    confrontation. Iowa Ct. R. 36.17(5). Therefore, we conclude the express
    right of confrontation under rule 36.17(5) must prevail over the
    commission’s ability to question a witness at hearing.5
    The Board argues there was “good cause” for Villatoro’s testimony
    by videoconference because the arrangement allowed the commission
    members to question her directly. But that is not really a good-cause
    exception; it would swallow the rule providing for a right of confrontation.
    Notably, the hearing in this case took place in early October 2019,
    well before the COVID-19 pandemic.               We are not deciding what effect
    rule 36.17(5) would have under COVID-19 pandemic conditions.6
    In light of our determination that the commission abused its
    discretion in admitting videoconference testimony from the complaining
    witness over the responding attorney’s objection, we need to decide on the
    appropriate remedy.           The commission contends it relied “almost
    exclusively upon the testimony of [Akpan] and the documentary evidence
    in reaching its decision” and that we should consider any admission of
    Villatoro’s testimony to be “harmless error” if an error occurred. The Board
    asks us to strike Villatoro’s testimony and decide the case on our de novo
    review of the rest of the evidence if we conclude receipt of her video
    testimony was in error. Akpan does not object to this procedure, and we
    will follow it here.
    5Our conclusion is bolstered by rules 36.17(2) and (6). Rule 36.17(2) makes clear
    that witnesses generally must testify “at the hearing.” Iowa Ct. R. 36.17(2) (emphasis
    added). Additionally, according to rule 36.17(6), the presentation of evidence must
    conform to the rules of civil procedure and evidence. Id. 36.17(6).
    6We  are not holding there is a constitutional right to confront witnesses in an
    attorney disciplinary proceeding. Today’s decision is based on application of the rules in
    Iowa Court Rules chapter 36.
    15
    IV. Violations.
    We now turn to disciplinary rule violations alleged by the Board.
    Some preliminary discussion on conflict of laws is appropriate. As an Iowa
    licensee who practices federal law in Texas, Akpan is subject not only to
    our disciplinary authority but also to the Texas disciplinary rules.
    See Iowa Ct. R. Prof’l Conduct 32:8.5(a) (“A lawyer admitted to practice in
    Iowa is subject to the disciplinary authority of Iowa, regardless of where
    the lawyer’s conduct occurs.”); id. 32:8.5(b)(2) (“[T]he rules of the
    jurisdiction in which the lawyer’s conduct occurred . . . shall be applied to
    the conduct.”).     Texas, like Iowa, uses the Model Rules of Professional
    Conduct as a platform. Thus, Texas’s rules are similar, but not identical,
    to ours. We follow Texas’s interpretations of its own rules in determining
    whether a violation occurred.
    A. Unconscionable Fee. Texas Disciplinary Rule of Professional
    Conduct 1.04(a) states, “A lawyer shall not enter into an arrangement for,
    charge, or collect an illegal fee or unconscionable fee.           A fee is
    unconscionable if a competent lawyer could not form a reasonable belief
    that the fee is reasonable.”
    Iowa, notably, prohibits “unreasonable fee[s].” See Iowa R. Prof’l
    Conduct 32:1.5(a). Texas, however, sets the bar for an ethical violation
    higher. Comment 1 to Texas Disciplinary Rule of Professional Conduct
    1.04(a) explains,
    The determination of the reasonableness of a fee, or of the
    range of reasonableness, can be a difficult question, and a
    standard of “reasonableness” is too vague and uncertain to be
    an appropriate standard in a disciplinary action. For this
    reason, paragraph (a) adopts, for disciplinary purposes only,
    a clearer standard: the lawyer is subject to discipline for an
    illegal fee or an unconscionable fee. Paragraph (a) defines an
    unconscionable fee in terms of the reasonableness of the fee
    but in a way to eliminate factual disputes as to the fees
    reasonableness.
    16
    In the words of one Texas court: “[T]he drafters of the rules note in the
    comments to the rule that the standard for compliance is a higher
    standard than reasonableness.” Gipson-Jelks v. Gipson, 
    468 S.W.3d 600
    ,
    605 n.3 (Tex. App. 2015).
    The commission did not find that Akpan charged an unconscionable
    fee. We agree with the commission here. Akpan’s $4000 flat fee for the
    anticipated work was not excessive.7
    However,      the   commission        found    that    Akpan     collected    an
    unconscionable fee because he retained the full $4000 despite having
    made little progress toward the final preparation of the I-130 form and the
    I-485 form when he was discharged by Villatoro.                    As noted by the
    commission, most of the time that Akpan devoted to the matter was travel
    time. Also, Akpan’s meetings with Villatoro involved repeating “the same
    discussion regarding obtaining the necessary documents.”
    We disagree, though, that these facts make it unconscionable for
    Akpan to receive $4000.          It appears Texas would allow an attorney to
    collect a quantum meruit payment when discharged by the client before
    completing     the    work     set   forth   in   a   flat-fee   agreement.         See
    Hoover Slovacek LLP v. Walton, 
    206 S.W.3d 557
    , 561–62 (Tex. 2006)
    (applying this principle to contingent fee agreements).
    A recent relevant precedent (although not from Texas) is In re Gilbert,
    
    346 P.3d 1018
     (Colo. 2015) (en banc). Gilbert was also an immigration
    case. Id. at 1019. There, the clients paid $2950 toward an attorney’s
    $3550 flat fee and then discharged her. Id. at 1020. The attorney kept
    7See Wilson v. Henderson, No. 05-18-00714-CV, 
    2019 WL 4635171
    , at *6 (Tex. Ct.
    App. Sept. 24, 2019) (upholding $10,000 flat fee); Pro. Ethics Comm. for the State Bar of
    Tex., Opinion No. 611, September 2011, 74 Tex. B.J. 944, 944 (2011) (“It is important to
    note that the Texas Disciplinary Rules of Professional Conduct do not prohibit a lawyer
    from entering into an agreement with a client that requires the payment of a fixed fee at
    the beginning of the representation.”).
    17
    $1114.14, asserting that she was entitled to recover 4.41 hours at her
    regular hourly rate of $250 for “the court appearance, travel time,
    research, correspondence, and the motion to withdraw.” 
    Id.
     Bar counsel
    challenged this, but the Colorado Supreme Court agreed there was no
    ethical violation.   
    Id.
     at 1023–25.      The court explained why quantum
    meruit is allowed in the client–attorney context:
    In the legal services context, courts applying the
    doctrine of quantum meruit have recognized that when a
    client discharges his or her attorney, the client remains
    obligated to pay the reasonable value of the services rendered,
    barring conduct by the attorney that would forfeit the
    attorney’s right to receive a fee. At the same time, we have
    recognized that the trust and confidence that underlies the
    attorney–client relationship distinguishes this relationship
    from other business relationships. By allowing an attorney to
    recover the reasonable value of services provided, the doctrine
    of quantum meruit operates to preserve the client’s right to
    discharge an attorney while preventing clients from unfairly
    benefiting at their attorney’s expense where the parties have
    no express contract or have abrogated it.
    Id. at 1023. The court said that in applying this doctrine:
    We have carried principles of quantum meruit recovery
    into our attorney discipline cases. Relevant here, our prior
    rulings indicate that, where the parties have a flat fee
    agreement, a discharged attorney does not violate the ethical
    obligation to refund unearned fees where the attorney is
    entitled to a portion of the fee in quantum meruit for the
    reasonable value of services rendered before being discharged.
    Id. at 1024–25.8
    There is no dispute that Akpan had devoted at least forty hours to
    the case when Villatoro fired him. This included time spent gathering
    information on Villatoro’s husband’s criminal matter and analyzing its
    8Notably,Colorado, like Iowa and unlike Texas, prohibits fees that are merely
    “unreasonable,” even if they are not “unconscionable.” See Colo. R. Prof’l Conduct
    1.5(a)(1).
    18
    impact.9 It also included time spent attempting to get information and
    forms from Villatoro and traveling to and from her office.                    While the
    progress was slow, that was because Villatoro and her husband were not
    assembling the needed information. Also, it was Villatoro’s choice to have
    Akpan travel to her office; Akpan would have preferred that Villatoro come
    to his office, but she declined to do so. Travel time is recoverable as a form
    of attorney fees in Texas.            “Courts have considerable discretion in
    evaluating travel time, and may, in their discretion reduce working and
    non-working travel time.” Tex. Mut. Ins. v. DeJaynes, 
    590 S.W.3d 654
    , 670
    n.11 (Tex. App. 2019) (upholding a court’s award of travel time); see also
    Wilkerson v. Atascosa Wildlife Supply, 
    307 S.W.3d 357
    , 359–60
    (Tex. App. 2009) (same). We find the Board failed to prove a violation of
    Texas rule 1.04(a) by a convincing preponderance of the evidence.10
    B. Failing to Communicate the Basis for the Fee Within a
    Reasonable Time After Commencing the Representation.                               Texas
    Disciplinary Rule of Professional Conduct 1.04(c) states, “When the lawyer
    has not regularly represented the client, the basis or rate of the fee shall
    9The    Board contends that time spent investigating the criminal matter was written
    off by agreement of the parties because it was incurred before the parties signed the flat-
    fee agreement on February 23, 2016. The Board notes that paragraph 10 provides under
    “commencement of representation” that “legal services will not be rendered and client’s
    file will be placed on hold until clients make payment as described in item 7 above.” The
    Board reads this language as a disclaimer that Akpan had provided any compensable
    services before February 23. However, we do not believe the quoted language is so
    unambiguous. Paragraph 10 can also be read as procedural: it advises the client that
    the attorney will not do anything else on the engagement until payment is received. Given
    the lofty standard for proving an unconscionable fee in Texas, we do not think the Board
    has made its case for exclusion of pre-February 23 time that related to completion of the
    matters covered by the agreement, i.e., preparation and submission of the I-130 form and
    the I-485 form.
    10The Board also charged a violation of Texas Disciplinary Rule of Professional
    Conduct 1.04(c). We agree with the commission that this rule would not provide the basis
    for a separate violation. It simply sets forth factors “that may be considered in
    determining the reasonableness of a fee.” Tex. Disciplinary R. Prof’l Conduct 1.04(c).
    19
    be communicated to the client, preferably in writing, before or within a
    reasonable time after commencing the representation.” We agree with the
    commission that Akpan and Villatoro entered into the February 23, 2016
    written agreement within a reasonable time after the representation had
    commenced, and therefore, this rule was not violated.             As Akpan
    explained, before he charged Villatoro $4000 and delved more deeply into
    the representation, he wanted to do the necessary research to make sure
    her husband’s criminal record would not prevent his getting a green card.
    Had he determined that Villatoro’s husband was not eligible, Villatoro
    would not have been charged anything and the representation would not
    have been formalized with an agreement.        A delay of this nature was
    reasonable. Cf. McCleery v. Comm’n for Law. Discipline, 
    227 S.W.3d 99
    ,
    105–06 (Tex. App. 2006) (finding an attorney violated Texas rule 1.04(c) by
    switching an indigent client from a pro bono representation to a forty
    percent contingency two years into the representation and on the eve of
    trial). There was therefore no violation of Texas rule 1.04(c).
    C. Safekeeping Client Property.          Texas Disciplinary Rule of
    Professional Conduct 1.14(a) requires an attorney to keep funds belonging
    to a client “that are in a lawyer’s possession in connection with a
    representation separate from the lawyer’s own property.” Advancing the
    same theme, Texas rule 1.14(c) provides,
    When in the course of representation a lawyer is in possession
    of funds or other property in which both the lawyer and
    another person claim interests, the property shall be kept
    separate by the lawyer until there is an accounting and
    severance of their interest. All funds in a trust or escrow
    account shall be disbursed only to those persons entitled to
    receive them by virtue of the representation or by law. If a
    dispute arises concerning their respective interests, the
    portion in dispute shall be kept separated by the lawyer until
    the dispute is resolved, and the undisputed portion shall be
    distributed appropriately.
    20
    Tex. Disciplinary R. Prof’l Conduct 1.14(c).
    Akpan does not dispute that he did not deposit any of the funds he
    received from Villatoro in a trust account.       Nor did he provide any
    accounting to Villatoro when he put those funds in his business account.
    He claims that he had already earned each installment when he received
    it. This includes the initial $1500.
    We agree with the commission’s finding that Akpan violated Texas
    rule 1.14(a). The flat-fee agreement provided that Akpan was to receive
    $4000 for filing the completed I-130 form and I-485 form (along with
    necessary supporting documentation). It was not an hourly agreement
    and did not even mention a possible hourly rate.           It did not have
    contractual milestones. It did not indicate that any of the payments were
    nonrefundable in return for Akpan giving up other employment.
    Texas allows for nonrefundable retainers, but only if the retainer is
    paid to secure the attorney’s availability and to compensate the attorney
    for lost opportunities.     See Cluck v. Comm’n for Law. Discipline,
    
    214 S.W.3d 736
    , 739–40 (Tex. App. 2007) (explaining that a retainer is a
    prepayment for services and not a “true retainer” unless it is paid to secure
    the lawyer’s availability and to compensate the lawyer for lost
    opportunities). Otherwise, the money is considered a prepayment and
    must be held in a trust account until the services are rendered. See 
    id.
     at
    740–41 (finding that an attorney violated Texas rule 1.14(a) by not
    depositing a retainer in his trust account).
    Accordingly, under the agreement, Akpan did not earn the fees until
    he filed the I-130 form and the I-485 form. While Akpan would have a
    claim for quantum meruit if the client discharged him (as in fact
    happened), Akpan had no contractual right to the funds until he completed
    the work. If Akpan wanted to collect some portion of his fee as he went
    21
    along, this should have been spelled out in the February 2016 agreement
    or worked out with Villatoro.
    Comment 2 to Texas rule 1.14 confirms that under these
    circumstances the funds should have gone into a trust account:
    When a lawyer receives from a client monies that constitute a
    prepayment of a fee and that belongs to the client until the
    services are rendered, the lawyer should handle the fund in
    accordance with paragraph (c). After advising the client that
    the service has been rendered and the fee earned, and in the
    absence of a dispute, the lawyer may withdraw the fund from
    the separate account.
    Tex. Disciplinary R. Prof’l Conduct 1.14 cmt. 2.
    Based on the foregoing, we think Texas would likely follow
    something akin to the principles set forth in Iowa Supreme Court Attorney
    Disciplinary Board v. Said, 
    869 N.W.2d 185
     (Iowa 2015). In that case, an
    immigration attorney and his client agreed upon a $5200 flat fee to be paid
    $2600 up front and the remainder in monthly installments. 
    Id. at 188
    .
    We found the attorney committed ethical violations in withdrawing
    portions of this flat fee from his trust account before the work was
    completed, stating,
    We recognize withdrawal of portions of a flat fee paid in
    advance can present difficult questions for lawyers. Yet, these
    questions can be minimized by agreements that designate the
    times withdrawals will be made and transparent
    recordkeeping that justifies the withdrawal of fees.
    
    Id. at 192
    .11 Furthermore, the court continued,
    The facts revealed Said periodically withdrew fees with
    no clear connection to any milestone in the case, any specific
    11It should be noted, however, that Texas apparently has no counterpart to
    chapter 45 of the Iowa Court Rules. The chapter 45 rules contain specific directives
    concerning trust accounts. Rule 45.10, in particular, governs flat fees. See Iowa Ct. R.
    45.10. It requires advance payments of flat fees to be deposited into a trust account and
    allows withdrawal by the attorney only by agreement. 
    Id.
     r. 45.10(2)–(3). Those trust
    account rules played a significant part in our Said decision. See 869 N.W.2d at 192–93.
    22
    work performed, or any relationship to the services remaining
    to be performed.     Instead, the withdrawals were more
    consistent with the odd and frequent withdrawals we have
    disapproved of in the past. Said violated Iowa Rule of
    Professional Conduct 32:1.15(c) in making withdrawals from
    the advance payment of the flat fee deposited in a trust
    account before he earned the portion withdrawn.
    Id. at 193 (citation omitted).         Here, Akpan never deposited the flat-fee
    installments into a trust account or advised Villatoro they were being
    deposited into his business account.                 Therefore, he violated Texas
    rules 1.14(a) and (c).12
    D. Properly Terminating Representation. Two rules are at issue
    here. Texas Disciplinary Rule of Professional Conduct 1.15(a) requires an
    attorney to withdraw when discharged by a client. It is unclear why the
    Board alleged a violation of this rule. It did not explain in its briefing
    below. We agree with the commission that this rule was not violated.
    The other rule is Texas rule 1.15(d). It requires the attorney who is
    discharged to refund “any advance payments of a fee that has not been
    earned.”    Tex. Disciplinary R. Prof’l Conduct 1.15(d).               The commission
    found a violation of this rule.
    12The  commission also found that Akpan violated the last sentence of Texas rule
    1.14(c) by not placing $4000 into a separate escrow once the dispute with Villatoro arose.
    In a sense, that horse had already left the barn because Akpan had previously taken
    those funds into income upon receipt, thereby violating both rule 1.14(a) and the first
    sentence of rule 1.14(c). Since we have already found these other violations of rule 1.14,
    we do not decide whether the last sentence of rule 1.14(c) imposes a further obligation on
    an attorney to restore funds that had been taken into income before the dispute arose.
    We take the same approach regarding Texas rule 1.14(b). That rule requires “a
    lawyer [to] promptly deliver to the client or third person any funds or other property that
    the client or third person is entitled to receive.” Tex. Disciplinary R. Prof’l Conduct
    1.14(b). The commission found no violation here because, in its view, the rule applies
    only to funds received from someone other than the client. We do not address that alleged
    violation in light of our other determinations on rule 1.14. Cf. Iowa Supreme Ct. Att’y
    Disciplinary Bd. v. Weiland, 
    885 N.W.2d 198
    , 207 (Iowa 2016) (finding that a failure to
    refund a retainer can give rise to a violation of Iowa’s counterpart to Texas rule 1.14(b)).
    23
    As we have already discussed in division IV.C of this opinion, Akpan
    should have deposited the monies he received from Villatoro in a trust
    account. Under the flat-fee agreement, Akpan lacked grounds to take any
    of those funds into income until the representation was completed, unless
    he had worked out another arrangement with Villatoro. In those respects,
    as already noted, Akpan violated Texas rules 1.14(a) and (c).
    However, as discussed in division IV.A, once Villatoro discharged
    Akpan, he could pursue a quantum meruit recovery for work performed.
    In Bennett v. Commission for Lawyer Discipline, the Texas Court of Appeals
    held that no violation of Texas rule 1.15(d) occurred when an attorney
    refused to refund any portion of a $70,000 retainer to a client while the
    two were in an unresolved dispute over whether a refund was owed. 
    489 S.W.3d 58
    , 66–67 (Tex. App. 2016). The client discharged the attorney on
    August 3, 2011, but a fee arbitration did not result in a confirmed award
    to the client until July 23, 2012. 
    Id. at 67
    . As the court explained,
    Because the question whether the fee had been earned was
    not settled until July 2012 at the earliest, there is no evidence
    that on August 3, 2011, Bennett failed to return an advance
    payment of fee that had not been earned.
    
    Id.
     The same reasoning would apply here. There is a pending small claims
    action in Texas between Villatoro and Akpan.        No judgment has been
    entered in that action. We therefore find no violation of Texas rule 1.15(d).
    V. Sanction.
    Because Akpan is subject to our disciplinary authority, we believe
    that discipline is a matter for us to decide under our precedents. See
    Iowa Ct. R. Prof’l Conduct 32:8:5. Again, Texas law determines whether
    there were ethical transgressions; if there were, we calibrate the sanction.
    
    Id.
     (explaining that conduct that occurs in another jurisdiction is subject
    24
    to “the rules of [that] jurisdiction” but the Iowa-licensed attorney who
    commits such conduct is subject to our “disciplinary authority”).
    “There is no standard sanction warranted by any particular type of
    misconduct.     Though prior cases can be instructive, the sanction
    warranted in a particular case must be based on the circumstances of that
    case.” Iowa Supreme Ct. Att’y Disciplinary Bd. v. Hier, 
    937 N.W.2d 309
    ,
    317 (Iowa 2020) (quoting Iowa Supreme Ct. Att’y Disciplinary Bd. v.
    Cannon, 
    821 N.W.2d 873
    , 880 (Iowa 2012)). “Our primary purpose for
    imposing sanctions [is] not to punish the lawyer but to protect the public.”
    Id. at 317 (quoting Iowa Supreme Ct. Att’y Disciplinary Bd. v. Nelson, 
    838 N.W.2d 528
    , 542 (Iowa 2013)).
    The core of Akpan’s misconduct is that he received funds from a
    client under a flat-fee agreement, didn’t put them in a trust account, and
    took them into income before they had been earned under that agreement.
    We have encountered similar situations before.
    In Iowa Supreme Court Attorney Disciplinary Board v. Nelissen, we
    suspended an attorney for thirty days who received retainer funds from a
    client, didn’t deposit all those funds in her trust account, and withdrew
    other funds from the trust account before they were earned and without
    notifying the client. 
    871 N.W.2d 694
    , 669–700 (Iowa 2015). She also
    misrepresented on her client security report that she was performing
    monthly reconciliations and ignored requests of the Board for information.
    Id. at 700. She had a past reprimand for trust account violations and also
    had been reminded during an audit that she needed to perform monthly
    reconciliations. Id. at 701. “For these reasons,” we explained, “another
    reprimand would not serve the goals of the attorney discipline process.”
    Id.
    25
    In Iowa Supreme Court Attorney Disciplinary Board v. Lubinus, we
    suspended an attorney for thirty days for “failing to deposit an advance fee
    into his trust account, transferring unearned fees out of his trust account,
    and failing to furnish contemporaneous accountings to his clients upon
    making trust account withdrawals.” 
    869 N.W.2d 546
    , 547 (Iowa 2015).
    Notably, the attorney “knowingly removed unearned funds from his trust
    account prematurely because he was in financial difficulty.” Id. at 553.
    We also commented, “When an attorney’s minor trust account violations
    are the result of sloppiness or lack of oversight, we have levied a public
    reprimand rather than a suspension.” Id. at 550. We added, “On the other
    hand, when an attorney has committed multiple or more systematic trust
    account violations, we have imposed suspensions, often of thirty days.”
    Id. at 551.
    In Said, 869 N.W.2d at 195, we likewise suspended an attorney for
    thirty days. There, an immigration attorney received a flat fee, put it in
    his trust account, but made periodic withdrawals without notice to the
    client and without connection to any work he was actually doing. Id. at
    193. The attorney also missed an appeal deadline, failed to communicate
    with the client about the significance of the missed deadline, and made a
    false statement to the immigration tribunal about what he was doing to fix
    the missed deadline. Id. at 190–92. The attorney also had four prior
    admonitions, one of which involved “conduct similar to one of the
    violations in this case.” Id. at 194.
    In Iowa Supreme Court Attorney Disciplinary Board v. Eslick, an
    attorney admitted to
    failing to deposit all unearned fees and prepaid expenses into
    her trust account, commingling personal funds with those of
    her clients, failing to maintain a receipt and disbursement
    journal and check ledger for the trust account, failing to
    26
    perform trust account reconciliations, withdrawing fees from
    the account without notifying clients, failing to maintain
    copies of accountings to clients, and operating with a
    deficiency of nearly $8000 in her trust account.”
    859 N.W.2d at 200.      We concluded a suspension of thirty days was
    appropriate for this “pattern of rule violations.” Id. at 203.
    In Iowa Supreme Court Attorney Disciplinary Board v. Mendez, we
    imposed the equivalent of a sixty-day suspension on an immigration
    attorney who repeatedly failed to deposit both initial and subsequent
    installments of flat fees into his trust account. 
    855 N.W.2d 156
    , 167, 175
    (Iowa 2014). The trust account violations involved multiple clients and
    there were other types of rule violations as well, such as unreasonable
    fees, failure to communicate with clients, and neglect. 
    Id.
     at 168–72. A
    significant violation of our conflict-of-interest rules occurred when the
    attorney failed to inform a client of the need to retain new counsel after
    the attorney missed a deadline. 
    Id. at 174
    . Overall, the attorney “flouted
    our trust account rules.” 
    Id. at 175
    .
    In Iowa Supreme Court Attorney Disciplinary Board v. Kersenbrock,
    we suspended an attorney for thirty days who had systematically violated
    trust account rules. 
    821 N.W.2d 415
    , 422 (Iowa 2012). The attorney failed
    to deposit unearned retainers into a trust account, took a premature
    probate fee, regularly failed to perform trust account reconciliations, and
    falsely certified the status of her trust accounting procedures on annual
    client security reports. 
    Id.
     at 419–21.
    In Iowa Supreme Court Attorney Disciplinary Board v. Denton, we
    publicly reprimanded an immigration attorney who failed to deposit the
    payments on a flat-fee agreement in his trust account, withdrew fees
    before they were earned, and failed to notify his client of the withdrawals.
    
    814 N.W.2d 548
    , 551 (Iowa 2012). We characterized the situation as “an
    27
    isolated violation of our ethical rules” and noted that the attorney had no
    history of prior ethical lapses and, additionally, had “established a trust
    account to avoid future infractions in the representation of Iowa clients in
    immigration matters.” 
    Id.
    In Iowa Supreme Court Attorney Disciplinary Board v. Vilmont, we
    suspended for thirty days the license of an attorney who entered into an
    illegal fee agreement that had both an hourly rate and a minimum fee, who
    collected an unreasonable fee, and who took funds out of his trust account
    without a contemporaneous notice. 
    812 N.W.2d 677
    , 679–80 (Iowa 2012).
    In Iowa Supreme Court Attorney Disciplinary Board v. Boles, we
    suspended an attorney for thirty days who repeatedly withdrew unearned
    fees from his trust account and failed to provide accountings to his clients.
    
    808 N.W.2d 431
    , 438, 443 (Iowa 2012). The attorney also neglected one
    matter, failed to return unearned fees in one instance, and failed to keep
    disputed fees separate. 
    Id.
     at 439–40. A number of mitigating factors were
    present. Id. at 442.
    In Iowa Supreme Court Attorney Disciplinary Board v. Parrish, we
    suspended for sixty days the license of an attorney who withdrew all the
    fee payments made by two clients before earning many of those fees and
    without providing an accounting. 
    801 N.W.2d 580
    , 586–87, 590 (Iowa
    2011). He also failed to refund the unearned portion of the fees even when
    ordered to do so by an arbitration panel. Id. at 587. The attorney had six
    prior private admonitions, some involving quite similar conduct. Id. at
    589. There were also significant mitigating circumstances. Id.
    In Iowa Supreme Court Attorney Disciplinary Board v. Piazza, we
    publicly reprimanded an attorney who did not deposit the flat-fee
    payments on a matter in his trust account, wrongly taking the position
    they were earned when he received them. 
    756 N.W.2d 690
    , 697–98, 700
    28
    (Iowa 2008) (per curiam).      The attorney had “no history of ethical
    violations” and promised to comply with our rules regarding flat-fee
    payments in the future. 
    Id. at 700
    .
    After reviewing all these precedents, we conclude as follows. The
    circumstances here are clearly not as egregious as those that led to the
    sixty-day suspensions in Mendez and Parrish. Also, at least on this record,
    we do not have the systemic violations that were present in Eslick,
    Kersenbrock, and Boles—all thirty-day suspension cases.           This case
    likewise does not involve a prior disciplinary record or other facts pointing
    toward greater culpability as in Nelissen, Lubinus, Said, and Vilmont,
    which were also thirty-day suspension cases.       All in all, we think the
    present case is most similar to Denton and Piazza, although one could find
    ways to characterize the conduct in those two cases as less blameworthy.
    Two mitigating factors are also present here. Akpan provides low- and
    no-cost services to an underserved community, and he has no prior history
    of discipline. Considering Akpan’s mitigating factors, and everything else
    we are required to take into account before imposing discipline, we have
    decided to impose a public reprimand. We remind Akpan that should he
    resume practicing immigration law, he will need to deposit retainers in his
    trust account, take them as income only when earned under the terms of
    the parties’ agreement, and provide accountings to the client.       Future
    ethical violations involving similar misconduct will not be treated as
    leniently.
    VI. Conclusion.
    We publicly reprimand Akpan. We tax the costs of this action to
    Akpan pursuant to Iowa Court Rule 36.24(1).
    ATTORNEY REPRIMANDED.
    29
    All justices concur except Appel, J., who concurs in part and
    dissents in part, and Waterman, J., who takes no part.
    30
    #20–0187, Iowa Supreme Ct. Att’y Disciplinary Bd. v. Akpan
    APPEL, Justice (concurring in part and dissenting in part).
    I respectfully concur in part and dissent in part. I concur with the
    majority on the question of use of videoconferencing in disciplinary
    proceedings. I dissent on the issue of sanction and on whether at least
    part of the fee collected by Akpan was unconscionable. From my review of
    the record, I conclude a suspension is in order.
    The majority opinion suggests that the $1500 paid on February 23,
    2016, when Akpan and Villatoro signed the fee agreement, was earned
    prior to the execution of the document. As explained by the majority, most
    of the precontract attorney hours were travel time.       The theory of the
    majority opinion seems to be that by signing the February 23 contract, the
    ten hours—mostly travel time fees—prior to the execution of the fee
    agreement were earned, or at least not unconscionable.
    When I look at the underlying contract, I come to a different
    conclusion. When the full terms of the February 23 fee agreement are
    considered, I conclude that Akpan was not entitled to deposit the check in
    his business account when he received it because he was not entitled to
    the fees under the plain language of the fee agreement.
    Paragraph 1 entitled “Date of Contract” provides the date of
    February 23, 2016. Paragraph 5 entitled “Legal Services Involved” simply
    has the entry “I-485, I-130,” a reference to the applicable immigration
    forms. So we know that the contract commences on February 23, and the
    services to be rendered related to the listed immigration forms.
    Paragraph 6 is entitled “Agreed Legal Fees.”     Here, the number
    $4000 is entered, followed by more contract language.         The contract
    language states,
    Pursuant to our oral discussion and based upon the
    information you provided to our Law Firm. You, Rosa L
    31
    Villatoro, agree to hire The Law Offices . . . to represent you
    as your attorney in the matter described in item 5 above.
    So, on February 23, Villataro signed the contract for representation by
    Akpan containing the language “agree to hire.” This is a present tense
    provision. There is no suggestion that Akpan was hired or entitled to any
    fees prior to February 23.
    Paragraph 7 is entitled “Fees.” It states,
    Our legal fees for the representation will be $7,000 [“7,000”
    scratched out and accompanied by Akpan’s initials, dated
    February 23, 2016] excluding the filing and expenses
    explained in item 10 below. The fees will cover consultations
    with you and your authorized representatives, the opposing
    party and any other party that we deem necessary for effective
    disposition of your matter. The fees will also cover research
    into your legal matter. Procurements of information from
    government agencies and courts of law.
    Note the use of future tense: fees “will cover” and “will also cover.” No past
    tense language regarding past fees here. And there is nothing about fees
    covering travel time. There is, further, no “including but not limited to”
    language here suggesting that fees could be earned. In short, Akpan wrote
    a fee contract that did not include any provision for payment of fees prior
    to February 23 and did not expressly provide for fees related to travel time.
    Paragraph 10 is entitled “Commencement of Representation.” Note
    the use of the term “Commencement” in the title. Commencement means
    beginning. The title is in all bold language for emphasis. The language
    that follows the boldfaced title is “Client is hereby notified that legal
    services will not be rendered and client’s file will be placed on hold until
    clients make payment as described in item 7 above.” Plainly, when the
    $1500 payment is made under paragraph 7, then and only then does the
    representation commence. Not one day before.
    Paragraph 15 is entitled “Entire Agreement.” It is an integration
    clause. It states, “This Agreement contains the entire agreement of the
    32
    parties. No other agreement, statement, or promise made on or before the
    effective date of this Agreement will be binding on the parties.”
    When the terms of the contract are considered in their entirety, it is
    clear that the agreement is an integrated contract, that it occupies the field
    in regard to the terms of representation on immigration matters, that
    under the contract representation commenced upon payment of the
    $1500, and that there is no provision for payment of already earned fees,
    eighty percent of which were for travel time. If Villatoro had brought a
    breach of contract claim on the day after Akpan deposited the $1500 in
    his trust account, she would have been entitled to summary judgment as
    a matter of law.
    Further, Texas law would not countenance a quantum meruit theory
    to justify the depositing of fees outside the fee contract. The majority is
    correct that when a flat-fee contract is terminated and there are no clear
    benchmarks, the lawyer may be entitled to quantum meruit recovery of
    attorney fees for representation pursuant to the fee agreement. This written
    contract covers the subject matter of representation of Villatoro on the
    immigration matters and is the parties’ entire agreement.
    In short, Akpan deposited the $1500 into his business account upon
    receipt. At that time, he had earned nothing under the contract. The
    contract   represented   the   parties’   entire   agreement.       Is   it   not
    unconscionable to take a $1500 fee paid under a contract when, according
    to the terms of the same contract, nothing has been earned? Indeed,
    although not charged, he arguably deposited the check in his business
    (personal) account without color of right, a revocable offense.          And he
    certainly violated trust account rules when he failed to deposit the $1500
    into a trust account to secure payment for future fees as authorized by the
    fee contract.
    33
    At signing, there is no evidence that Akpan told Villatoro that the
    $1500 was going to disappear into thin air the minute the ink was dry.
    And, of course, Akpan did not give Villatoro any contemporaneous notice
    that he was claiming the money as earned. So, in addition to taking fees
    not authorized by the contract, Akpan violated communication rules
    expressly designed to avoid sticker shock arising from travel costs and
    what seem to the client as spinning of wheels.
    With respect to the later periodic $500 payments, post-February 23
    services could be earned under the agreement.        If I read the majority
    opinion correctly, some eight hours of actual legal work was done on the
    file, with the balance consisting of travel time. But while the contract had
    a laundry list of activities for which fees would be charged, travel time was
    not among them.
    Do we think the drawing down of fee payments largely by travel time
    not explicitly authorized by the contract and where there was never a
    contemporaneous itemization alerting the client to the charge is okay? The
    client basically paid for windshield time that yielded her nothing. You can
    work on the plane but not in the car. Would she have taken a different
    approach to the representation had she known that eighty percent of her
    fees were going to travel? But even so, perhaps a $400 per hour rate for
    actual legal fees (assuming total payment of $2500 and six hours of
    nontravel attorney work postcontract) might not be “unconscionable”
    under the Texas standard under all the facts and circumstances. Tex.
    Disciplinary R. Prof’l Conduct 1.04(a).
    Nonetheless, to me, this file has a stronger aroma than that which
    emanates from the majority opinion. The low social status of immigration
    clients does not allow lawyers to charge fees mostly for driving around
    town when the fee contract certainly is an integrated contract stating that
    34
    attorney representation and fee entitlements arise on February 23, 2016.
    And even if travel time could properly be charged at an hourly rate after
    February 23,      the   client   was   entitled   to   know   this   through
    contemporaneous statements from the lawyer.
    So, I see the violations as more serious than the majority and more
    in line with the views of the commission. The taking of the $1500 pursuant
    to the fee agreement for fees allegedly earned prior to that time of execution
    is unconscionable by any standard. There was no entitlement to the fees
    under the contract, and, as the entire agreement, one cannot gin up some
    post hoc justification for the depositing of the fees as claimed by Akpan.
    With respect to the postsigning fee payments, the failure to follow
    applicable ethical rules to communicate with the client about the nature
    of the draw down of fees in a flat-fee matter made it impossible for the
    client to understand what was being done with her money. So the taking
    of the $1500 was unearned, and the lawyer kept secret the manner in
    which he claimed he had earned the fees. At the end of the day, Villatoro
    paid $4000, spending a lot of money on windshield time, but with little to
    show for it. She had no idea that most of her payments were chewed up
    in travel time. Whether sharp or sloppy, such practices should not be
    permitted in the practice of law.
    I would suspend Akpan’s license for thirty days based on the above
    considerations.