April Arlene Clark v. Winnebago Industries, Inc. ( 2021 )


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  •                    IN THE COURT OF APPEALS OF IOWA
    No. 20-0673
    Filed April 14, 2021
    APRIL ARLENE CLARK,
    Petitioner-Appellant/Cross-Appellee,
    vs.
    WINNEBAGO INDUSTRIES, INC.,
    Respondent-Appellee/Cross-Appellant.
    ________________________________________________________________
    Appeal from the Iowa District Court for Polk County, Paul D. Scott, Judge.
    April Clark appeals the denial of penalty benefits in a workers’
    compensation dispute with her employer.          Winnebago cross-appeals the
    commissioner’s award of permanent disability benefits, the benefit rate applied,
    and the alternate medical care option. AFFIRMED IN PART AND REMANDED
    FOR FURTHER PROCEEDINGS ON APPEAL; AFFIRMED ON CROSS-
    APPEAL.
    Mark S. Soldat of Mark S. Soldat, PLC, West Des Moines, for appellant.
    Valerie A. Foote (until withdrawal) and Lindsey Mills of Smith Mills Schrock
    Blades P.C., West Des Moines, for appellee.
    Considered by Bower, C.J., and Vaitheswaran and Greer, JJ.
    2
    GREER, Judge.
    After sustaining a work injury to her right wrist in July of 2016, April Clark
    received benefits under the workers’ compensation system.1 Now, Clark advances
    a claim for additional entitlement to penalty benefits under Iowa Code section
    86.13(4)(c) (2017).2     Winnebago      Industries   (Winnebago)    contends the
    commissioner and district court properly denied her request because the company
    1 The parties stipulated this was a work injury. Clark petitioned for benefits on
    January 31, 2017.
    2 Iowa Code section 86.13(4) provides:
    a. If a denial, a delay in payment, or a termination of benefits
    occurs without reasonable or probable cause or excuse known to the
    employer or insurance carrier at the time of the denial, delay in
    payment, or termination of benefits, the workers’ compensation
    commissioner shall award benefits in addition to those benefits
    payable under this chapter, or chapter 85, 85A, or 85B, up to fifty
    percent of the amount of benefits that were denied, delayed, or
    terminated without reasonable or probable cause or excuse.
    b. The workers’ compensation commissioner shall award
    benefits under this subsection if the commissioner finds both of the
    following facts:
    (1) The employee has demonstrated a denial, delay in
    payment, or termination of benefits.
    (2) The employer has failed to prove a reasonable or probable
    cause or excuse for the denial, delay in payment, or termination of
    benefits.
    c. In order to be considered a reasonable or probable cause
    or excuse under paragraph “b”, an excuse shall satisfy all of the
    following criteria:
    (1) The excuse was preceded by a reasonable investigation
    and evaluation by the employer or insurance carrier into whether
    benefits were owed to the employee.
    (2) The results of the reasonable investigation and evaluation
    were the actual basis upon which the employer or insurance carrier
    contemporaneously relied to deny, delay payment of, or terminate
    benefits.
    (3) The employer or insurance carrier contemporaneously
    conveyed the basis for the denial, delay in payment, or termination
    of benefits to the employee at the time of the denial, delay, or
    termination of benefits.
    3
    had a reasonable basis for initially delaying benefit payments to Clark. Winnebago
    cross-appeals over three issues it asserts were not supported by substantial
    evidence: (1) error in finding permanent disability, (2) error in calculating the benefit
    rate, and (3) error in awarding alternate medical care.
    While using a screwdriver at work, Clark noticed pain in her right hand and
    wrist that traveled up her arm and into her right shoulder. Following the July 2016
    injury, Clark treated with a general practitioner and a physician assistant until she
    was referred to an orthopedic specialist, Dr. Timothy Gibbons. In October, Dr.
    Gibbons evaluated Clark’s condition after taking diagnostic tests and noted:
    I had a comprehensive discussion with her about issues of causation.
    I think the x-ray implies she has [a] previous old trauma though she
    cannot recall when this occurred. I think this is a temporary agitation
    of a pre-existing condition as it stands today.
    Then, after reviewing a November MRI, Dr. Gibbons declared Clark at maximum
    medical improvement (MMI) and discharged her with restrictions in November
    2016. Her November MRI showed an ununited ulnar styloid fracture, edema, and
    triangular fibrocartilage perforation. He could not explain her wrist pain and could
    offer her no further treatment. As for any permanency, Dr. Gibbons opined, “I do
    not believe that she sustained any permanent partial impairment secondary to her
    employment, but I do believe that she would benefit from a different work
    assignment that she is more tolerant of, which would include avoiding power tools,
    especially the power tools that cause a torque.”
    At Winnebago’s request, Dr. Joshua Kimelman performed an independent
    medical examination (IME) in July 2017. After reviewing the medical records and
    performing a physical exam, he diagnosed Clark with “[c]hronic wrist pain of
    4
    unknown etiology.” Dr. Kimelman did not agree with Dr. Gibbons’s opinion that
    Clark had a pre-existing condition with her wrist. But he causally related the wrist
    condition and her need for care to her work activities at Winnebago. Yet, he opined
    Clark was at MMI and recommended no further treatment. Zeroing in on her
    complaints, Dr. Kimelman noted, “I do not believe the nonunion of her ulnar styloid
    is in any way related to her complaint of dorsal wrist pain.” In response to a series
    of questions in his report, Dr. Kimelman addressed Clark’s degree of permanent
    impairment:
    Question 6: Do you believe that Claimant’s work injury caused
    her to sustain any degree of permanent impairment? What
    permanent impairment would you assign? Would any portion of
    Claimant’s impairment be attributable to pre-existing or personal
    condition?
    Answer: As regards to permanent impairment, that is difficult
    to determine as she demonstrates essentially full range of motion
    and while she does demonstrate relative atrophy of the right arm
    compared to the left, her measurement, particularly with pinch grip,
    was very variable, probably not indicative of organic disease.
    Finding Clark should be on light lifting status, he recommended limited occasional
    lifting of twenty pounds without repetitive work as “restrictions . . . secondary to her
    job-related injury, although . . . unable to attribute an anatomic injury to her arm at
    this point.”
    Next, at the request of Clark’s counsel, in August 2017, Dr. Sunil Bansal
    examined Clark. He addressed several questions in his IME report. First, he found
    Clark injured her right wrist at work and confirmed
    [t]he mechanism of injury of forceful wrist torqueing from tightening
    screws would lead to loaded ulnar deviation, making it highly
    pathognomonic for a triangular fibrocartilage complex tear. Given
    her immediate wrist pain and her lack of preexisting wrist pain, this
    is highly suggestive of an acute tear or the aggravation of a pre-
    existing tear to make it clinically relevant.
    5
    (Emphasis added.) On the subject of permanency, Dr. Bansal found a permanent
    loss of grip strength with no prior history of impairment of her right wrist. He found
    her condition was consistent with outcomes attributed to a triangular fibrocartilage
    complex tear. Dr. Bansal assigned Clark a 10% permanent impairment rating of
    the right upper extremity, restricted her lifting to ten pounds and recommended
    treatment with a Mayo Clinic specialist in triangular fibrocartilage complex (TFCC)
    tears.
    In her September 2017 hearing before the deputy workers’ compensation
    commissioner, Clark raised a number of issues including if she was entitled to
    penalty benefits.3        With a stipulated hearing report before the deputy
    commissioner, the parties discussed issues that were resolved and those that were
    not.
    DEPUTY: I have discussed the hearing report with the parties
    off the record and will go over that again on the record. The parties
    have stipulated as to the existence of an employer-employee
    relationship at the time of the alleged injury and that Ms. Clark
    sustained an injury on or about July 8, 2016. They agree the alleged
    injury caused temporary disability during a period of recovery, but
    dispute whether or not the injury caused a permanent disability, so
    extent of disability is at issue. I have discussed there are a number
    of weeks listed on the hearing report, and I’m not going to go through
    those again at this time, regarding temporary and healing period
    3   The list of issues included:
    1. Is the alleged injury a cause of permanent disability?
    2. If the alleged injury is a cause of permanent disability, what
    is the extent of disability?
    3. What is the rate?
    4. Is Clark entitled to alternate medical care?
    5. If the alleged injury is a cause of permanent disability, is
    Clark entitled to interest?
    6. Should Clark be awarded penalty benefits?
    7. Should costs be awarded to Clark?
    6
    benefits. There was a rate dispute, and a payment log has been
    provided in the case. Is that Exhibit D?
    EMPLOYER: Yes, Your Honor.
    DEPUTY: And the [employer] intends to pay the underpaid
    benefits before submitting their brief in this case; is that correct?
    EMPLOYER: Yes, your Honor.
    DEPUTY: So there’s really no dispute concerning what’s been
    underpaid at this time. You’ve agreed upon the rate, and you just
    need—the claimant needs to receive the payment?
    CLAIMANT: Yes, but to—
    DEPUTY: And interest?
    CLAIMANT: Yeah. To obtain that, you have to do the credit
    interest computation—
    DEPUTY: Right.
    CLAIMANT: —using the United States rule, so I can’t say how
    much at this point.
    DEPUTY: Sure, right. And that will be briefed by the parties?
    CLAIMANT: It would.
    DEPUTY: Unless you’re able to agree. The defendant does
    agree that it’s liable for those benefits and it has paid benefits.
    They’ve just underpaid them. And they also agree that the claimant
    was off work during this period of time. The defendant, are you
    alleging that the claimant is entitled to 37.5 weeks or is that the
    claimant’s contention?
    CLAIMANT: That’s my contention.
    The parties also stipulated that the commencement date for permanent partial
    disability benefits was July 19, 2016, but Winnebago contested any permanency
    finding. After a hearing, the deputy commissioner awarded Clark benefits for a
    10% permanent impairment of the right upper extremity and ordered alternate care
    at the Mayo Clinic.4
    4 The findings were 1) Clark sustained a 10% permanent disability of her right
    upper extremity as a result of the stipulated workplace injury; 2) Clark’s
    classification for calculation is married with three children, and the correct workers’
    compensation rate is $372.30 per week; 3) Clark is not entitled to penalty benefits
    for Winnebago’s non-payment of permanent partial disability benefits; and 4) Clark
    is entitled to alternate medical care in the form of an evaluation with a specialist in
    TFCC tears at the Mayo Clinic per Dr. Bansal’s recommendation.
    7
    Ultimately, both parties appealed the deputy’s decision, but Clark first
    applied for a rehearing to address the penalty issue. On January 25, 2018, the
    deputy denied the rehearing application. The appeal to the workers’ compensation
    commissioner came next. On July 31, 2019, the commissioner affirmed the deputy
    commissioner’s decision in all respects noting
    I find the deputy commissioner provided a well-reasoned analysis of
    all the issues raised in the arbitration proceeding. I affirm the deputy
    commissioner’s findings of fact and conclusions of law pertaining to
    those issues.
    The next month, Clark petitioned for judicial review to the district court.
    Winnebago cross-petitioned. The district court affirmed the commissioner. Clark
    appealed, and Winnebago cross-appealed.
    Standard of review and preservation of error.
    Iowa Code chapter 17A governs judicial review of final decisions by the
    workers’ compensation commissioner. Ramirez-Trujillo v. Quality Egg, L.L.C., 
    878 N.W.2d 759
    , 768 (Iowa 2016). “[W]e review the district court decision to decide if
    our legal conclusions mirror those reached by the district court.” Meyer v. IBP, Inc.,
    
    710 N.W.2d 213
    , 225 (Iowa 2006). “If we reach the same conclusions, we affirm;
    otherwise we may reverse.” Watson v. Iowa Dep’t of Transp., 
    829 N.W.2d 566
    ,
    568 (Iowa 2013). We will uphold the commissioner’s factual findings if, after
    reviewing the record as a whole, we determine substantial evidence supports the
    findings. Iowa Code § 17A.19(10)(f). “Evidence is substantial if ‘the quantity and
    quality of evidence . . . would be deemed sufficient by a neutral, detached, and
    reasonable person, to establish the fact at issue when the consequences resulting
    from the establishment of that fact are understood to be serious and of great
    8
    importance.’” Gumm v. Easter Seal Soc’y of Iowa, Inc., 
    943 N.W.2d 23
    , 33 (Iowa
    2020) (alteration in original) (quoting Iowa Code § 17A.19(10)(f)(1)).
    Both Clark and Winnebago challenge the findings of fact of the
    commissioner and the application of law to those facts. Both agree that the other
    preserved error on those issues appealed.
    Clark’s appeal.
    Clark’s request for penalty benefits.
    The deputy commissioner held Clark was not entitled to penalty benefits
    because the claims about her marital status and if she suffered a permanent injury
    were fairly debatable issues. The commissioner and district court agreed. When
    payment of benefits is delayed without reasonable or probable cause or excuse,
    we consider the directive under Iowa Code section 86.13 to determine if an
    employee is entitled to penalty benefits. Mannes v. Fleetguard, Inc., 
    770 N.W.2d 826
    , 831 (Iowa 2009). Clark advocates for a penalty award because (1) she was
    underpaid based on her marital status, (2) there was no basis to deny her benefits
    based upon her permanent injury, and (3) Winnebago underpaid her benefits after
    she was placed on MMI status. Noting no legal venue addressed the issue, Clark
    argues she was underpaid temporary partial benefits and temporary total disability
    (healing period) from July 18 to November 26, 2016.
    The first issue involves the question of Clark’s marital status and whether
    the marital weekly benefit rate of $372.30 or the single weekly benefit rate of
    $363.86 applied. After hearing testimony from Clark and her boyfriend, Jeremy
    Wilson, the deputy commissioner said: “I conclude that the issue of whether Clark
    was married at the time of the work injury was fairly debatable. No penalty benefits
    9
    should be awarded to Clark based upon the incorrect rate.” To bolster her position,
    Clark emphasizes her testimony and that of her boyfriend confirming her existing
    marriage to Joshua Clark. But she could not find her marriage license and offered
    no tax returns confirming her marital status. In contrast, Winnebago relied upon
    her W-4 tax filing at the time of her hire where she checked the box for “single” and
    pointed to a 2015 medical report that noted Clark’s quote about her marital status
    as “recently divorced.” The deputy commissioner found Clark credible on the
    subject of her marital status. Based on her testimony, the thirty-nine year old Clark
    confirmed her engagement to boyfriend Wilson at the same time she alleged she
    was still legally married to Joshua Clark. Both Clark and Wilson testified that she
    left her husband in September 2014 but he would not give her a divorce and she
    could not afford one. At the hearing, Clark offered she had an appointment at
    Legal Aid to pursue the divorce as well. The deputy commissioner considered the
    question of marital status as one involving credibility and resolved the question in
    Clark’s favor.
    Going into the arbitration hearing, the marital status of Clark remained an
    issue.    Finding her W-4 and the medical record supported a single status,
    Winnebago could rely upon that information, and did, to calculate an appropriate
    benefit. Couple that documentary evidence with Clark’s inability to produce her
    own documentation of her marital status, and it was reasonable for Winnebago to
    contest the marital status. An employer can establish a “reasonable cause or
    excuse” if the employer had a reasonable basis to contest the employee’s
    entitlement to benefits. Christensen v. Snap-On Tools Corp., 
    554 N.W.2d 254
    ,
    260 (Iowa 1996). With divergent views and competing exhibits, we agree that the
    10
    marital status question was fairly debatable and was an issue that needed
    resolution at a hearing with witnesses. “A claim is ‘fairly debatable’ when it is open
    to dispute on any logical basis.’ Whether a claim is ‘fairly debatable’ can generally
    be determined by the court as a matter of law.” Rodda v. Vermeer Mfg., 
    734 N.W.2d 480
    , 483 (Iowa 2007) (citations omitted).          Clark failed to prove her
    entitlement to penalty benefits on this issue.
    Clark’s second argument is more nuanced and is an attack on two fronts—
    one involving nonpayment of permanency payments and the other involving under-
    payment of late-paid temporary benefits. On the permanency benefits issue, the
    deputy commissioner found the determination of permanent injury was a fairly
    debatable question. Contending it had good cause, Winnebago points to the early
    medical conclusions of Dr. Gibbons. Winnebago argues it could reasonably rely
    on Dr. Gibbons’s opinion that Clark suffered no permanent injury in the work
    accident. It summarized its position:
    As Clark continued to treat for her work injury beyond the
    commencement date of July 19, 2016, she was paid intermittent
    temporary partial disability benefits, but an assessment as to her
    permanent disability arising from the work injury was unable to be
    made until she concluded her treatment. Clark contends that “there
    was no evidence at all that Winnebago was conducting an
    investigation” during that time as to Clark’s potential permanent
    disability from the work injury, but that “investigation” is clearly
    evidenced by the medical records, as Winnebago was continuing to
    provide medical treatment for Clark. The treatment records did not
    provide any indication of permanent disability while Clark’s treatment
    was ongoing. Once Clark concluded her treatment, signaled by Dr.
    Gibbons assignment of MMI on November 17, 2016, he opined that
    Clark did not sustain any permanent impairment as a result of the
    work injury. Winnebago relied upon Dr. Gibbons’ opinion, the first
    opinion received with regard to permanency, and no permanent
    disability benefits were paid.
    11
    Clark argues that Dr. Gibbons’s opinion came after the stipulated July 19,
    2016 date to commence the permanent partial disability benefits and that
    Winnebago failed to show it had an excuse then to not pay the benefits. We look
    to the applicable statute, which requires the commissioner to award penalty
    benefits if both of the following are met:
    (1) The employee has demonstrated a denial, delay in
    payment, or termination of benefits.
    (2) The employer has failed to prove a reasonable or probable
    cause or excuse for the denial, delay in payment, or termination of
    benefits.
    
    Iowa Code § 86.13
    (4)(b)(1)-(2).      But here, the question of permanency was
    disputed based on the treating doctors’ opinions and the respective medical
    opinions offered by both sides. The commissioner refused to award penalty
    benefits for the delay in commencing permanent partial disability compensation.
    And the first medical evidence supporting Clark’s claim of permanent injury was
    not authored until Dr. Bansal’s August 2017 report.       Winnebago argues the
    overwhelming medical evidence found no permanency and, thus, it could
    legitimately contest whether Clark’s complaints were a permanent condition arising
    from the work injury.     We think there is substantial evidence to support the
    commissioner’s finding that there was a legitimate dispute as to the permanency
    of Clark’s injury. See Burton v. Hilltop Care Ctr., 
    813 N.W.2d 250
    , 267 (Iowa 2012)
    (noting the reasonableness of the employer’s denial does not turn on if the
    employer was right).
    In a final swing at penalty benefits, Clark contends the issue of delayed
    payments of temporary benefits was not considered even though she proved the
    delay. Clark argues she was denied both temporary partial disability benefits and
    12
    healing period benefits during the periods of July 19 to August 9, 2016, and from
    September 22 to December 7, 2016.         Calling it a new argument on appeal,
    Winnebago urges:
    [T]he issue of late-paid temporary benefits [was not addressed]
    because it was not raised by Clark’s counsel until well after the
    arbitration hearing, in her Application for Rehearing filed on January
    10, 2018. Again, the only issues with regard to interest and penalty
    timely raised by Clark and considered by the hearing deputy were
    whether Clark was entitled to penalty benefits for an underpayment
    of benefits, if one was found, and whether Clark was entitled to
    penalty benefits for Winnebago’s nonpayment of permanency
    benefits. The hearing deputy properly considered these issues and
    determined that Clark’s “claim was fairly debatable and she is not
    entitled to penalty benefits.”
    Still, Clark directs us back to the record made about the pre-trial hearing report
    and the parties’ stipulation. In a fair assessment of that record, Clark reminds us
    that Winnebago agreed there was an underpayment when the deputy
    commissioner asked, “So there’s really no dispute concerning what’s been
    underpaid at this time. You’ve agreed upon the rate, and you just need—the
    claimant needs to receive the payment?”
    Then, at the hearing, the calculation of interest or penalty was reserved for
    later briefing after the deputy commissioner decided which benefit rate applied.
    We agree that the issue of the penalty involving the underpayment of the
    temporary benefits was not part of the deputy commissioner’s decision. Although
    again raised in Clark’s rehearing application, the deputy commissioner summarily
    denied the application. In the rehearing application, using the single benefit rate,
    Clark calculated “47 days of principal payment delays in payment of $1,469.13 of
    temporary partial benefits and healing period compensation.”            Clark then
    requested a 35% penalty based on the temporary benefit underpayments. Further,
    13
    Clark argues Winnebago failed to establish a reasonable cause for failing to timely
    make the temporary benefit payments. Incorporating all arguments made in the
    rehearing application, Clark appealed this penalty issue to the district court.
    Winnebago notes:
    Claimant filed an Application for Rehearing on January 10, 2018,
    urging for the issues of penalty and interest to be reconsidered.
    Claimant failed to address the credit and interest computations of
    weekly compensation in her post-hearing brief as instructed by the
    court on pages 4 and 5 of the hearing transcript, and the Application
    for Rehearing was essentially an improper attempt to make
    additional arguments that were not addressed in Claimant’s post-
    hearing brief. Defendants responded, arguing that Claimant’s failure
    to address all of her arguments in her post-hearing brief should not
    give rise to an additional opportunity to do so.
    Winnebago argues it is improper and untimely to consider now these arguments
    made after the ruling on the issues.       Yet Winnebago does not dispute the
    stipulation that it underpaid temporary benefits. Likewise, Clark quotes from her
    post-hearing brief directly disputing Winnebago’s current theme:
    Likewise, the question of whether there have been underpayments
    of [healing period] compensation, [temporary partial disability
    benefits], and [permanent partial disability]compensation, which are
    subject to a section 86.13(4) penalty cannot be determined, until the
    weekly earnings and weekly compensation rate are known. All that
    can and should be determined is that Winnebago has failed to
    “satisfy all of the . . . criteria” in 
    Iowa Code § 86.13
    (4)(c) with
    “evidence.”
    Accordingly, it is requested that after the weekly earnings and
    compensation rate is determined, Clark and Winnebago be given
    an opportunity to perform the credit/interest computations and either
    stipulate to them or submit any dispute to the deputy: “We agree
    that it is the commissioner’s obligation in the enforcement of section
    85.30 (‘to resolve the dispute . . . if the parties cannot agree on
    interest recoverable for late payments of weekly benefits.’”)
    (Fourth and fifth alterations in original.) (Citations omitted.) We find the issue of
    the delayed payment of temporary benefits appears to have been raised by
    14
    Clark—both before the hearing and in her post-hearing brief—and we find the
    issue was not addressed by the deputy commissioner. Without a decision to
    review, the proper remedy is to remand for a determination of the penalty issue as
    to the underpayment of temporary partial permanent benefits and healing period
    compensation as stipulated by the parties. Thus, we remand to the district court
    with directions to remand to the commissioner for further proceedings consistent
    with this opinion. See Baker v. Bridgestone/Firestone, 
    872 N.W.2d 672
    , 684-85
    (Iowa 2015).
    We otherwise affirm the rulings on the penalty question because the
    determination of the marital status of Clark involved the credibility of witnesses, it
    was not unreasonable to hold benefits until the hearing on the issue was held, and
    the permanency determination was fairly debatable.
    Winnebago’s cross-appeal.
    Substantial evidence of a permanent injury.
    All parties agree that Clark’s right wrist injury is a scheduled member injury
    compensated based upon functional disability.            See 
    Iowa Code § 85.34
    .
    Functional disability is assessed solely by determining the impairment of the body
    function of the employee. Simbro v. Delong’s Sportswear, 
    332 N.W.2d 886
    , 887
    (Iowa 1983). “Functional disability is limited to the loss of physiological capacity of
    the . . . body part.” 
    Id.
     Where the parties part ways is on the permanency aspect
    of Clark’s July 2016 injury. Finding the decision of the deputy commissioner to be
    “illogical,” Winnebago argues the finding of full range of motion in Dr. Kimelman’s
    report equates to a 0% impairment rating and no other finding makes sense.
    Winnebago discounts the IME conclusions of Dr. Bansal by urging that Clark failed
    15
    to establish her injuries were permanent by substantial evidence. Dr. Bansal found
    and the commissioner accepted a 10% permanent disability determination of
    Clark’s injury. Pointing to the omission of a permanency finding by all of Clark’s
    treating doctors and Dr. Kimelman, the IME doctor, Winnebago contends the
    weight of the evidence supports no permanency finding. Winnebago argues it was
    illogical for the commissioner to find otherwise and for the district court to affirm.
    Physicians are the logical individuals to evaluate permanency of an injury.
    See Schoenfeld v. FDL Foods, Inc., 
    560 N.W.2d 595
    , 598 (Iowa 1997).
    Winnebago draws our focus to Dr. Kimelman’s opinions. It trumpets the deputy
    commissioner’s “most persuasive” finding concerning Dr. Kimelman’s report. Still,
    while the deputy commissioner did give great credence to the Kimelman report,
    stating specifically, “I find the opinion of Dr. Kimelman most persuasive,” there was
    no finding that the Dr. Bansal report had no persuasive effect. The deputy found
    “the impairment rating issued by Dr. Bansal unrebutted.”            With no contrary
    reference to the impairment rating assigned by Dr. Bansal, the deputy
    commissioner accepted it. To be clear, no reference to an impairment rating might
    mean a 0% rating, but when asked about permanency impairment, Dr. Kimelman
    noted “it is difficult to determine” and then discussed Clark’s normal objective
    findings. This could mean either he cannot formulate a firm opinion or that he
    believes there is no impairment. Thus, we think the report is hardly as conclusive
    as Winnebago would have us believe. We decline to speculate as to which opinion
    Dr. Kimelman might voice.
    16
    Finally Winnebago attacks the findings contained in Dr. Bansal’s report by
    comparing it to the findings of the treating doctors and Dr. Kimelman. Winnebago
    addressed its view of the medical dichotomy
    Dr. Bansal did not review Clark’s MRI to determine whether the
    findings actually correlated to her area of pain in her wrist and
    therefore his conclusions are speculative, at best. The remaining
    physicians in the record did not assign any degree of permanent
    impairment because the MRI findings did not correlate with Clark’s
    area of pain in her wrist. Both Dr. Kimelman and Dr. Gibbons
    reviewed Clark’s MRI. While Dr. Kimelman and Dr. Gibbons had
    differing opinions with regard to whether Clark had a pre-existing
    condition in her wrist, both agreed that the nonunion of the ulnar
    styloid was not related in any way to Clark’s complaint of dorsal wrist
    pain. The finding on the MRI of an ulnar styloid avulsion in the TFCC
    lesion was away from Clark’s area of maximum tenderness, which
    was the dorsal area of her wrist.
    But as is often the case, there were multiple opinions on the cause of Clark’s pain
    and how that translated to a permanent condition related to the work injury. Dr.
    Kimelman diagnosed Clark with chronic pain5 but found it “difficult to assess
    specifically where her pain is coming from.” When asked if Clark’s right wrist
    condition and subsequent need for care were causally related to her work activities
    at Winnebago on July 8, 2016, Dr. Kimelman said “yes.”            And the deputy
    commissioner could consider that when Dr. Kimelman was asked about any
    permanent impairment, he did not affirmatively confirm there was zero impairment
    but only opined “that is difficult to determine.” In contrast, Dr. Bansal expressed
    firm opinions about Clark’s condition.
    5 Winnebago also argued Clark had a pre-existing chronic pain syndrome, but we
    found no evidence in this record that previous condition in any way related to her
    right wrist.
    17
    To arrive at an answer, the deputy commissioner considered the expert
    testimony together and found the unrefuted permanency rating of 10% calculated
    by Dr. Bansal persuasive. See Evenson v. Winnebago Indus., Inc., 
    881 N.W.2d 360
    , 366 (Iowa 2016) (“An agency’s decision does not lack substantial evidence
    because inconsistent conclusions may be drawn from the same evidence.”
    (quoting Coffey v. Mid Seven Transp. Co., 
    831 N.W.2d 81
    , 89 (Iowa 2013))).
    The district court agreed, finding:
    The question in this instance is not whether the evidence
    might support a different finding, but whether the evidence supports
    the findings actually made. Viewing the record as a whole, there is
    substantial evidence to back up Deputy Palmer’s finding of facts as
    to the nature and extent of Clark’s 10% permanent disability as
    required by Iowa Code section [17A.19(10)]. There is no evidence
    to support the position that the deputy’s findings were irrational or
    illogical.
    Yet a disability determination presents a “mixed question of law and fact.”
    See Larson Mfg. Co., Inc. v. Thorson, 
    763 N.W.2d 842
    , 856 (Iowa 2009). Factual
    determinations are clearly vested in the discretion of the workers’ compensation
    commissioner, so we defer to the commissioner’s findings “if they are based on
    ‘substantial evidence in the record before the court when that record is viewed as
    a whole.’” 
    Id. at 850
     (quoting Iowa Code § 17A.19(10)(f)). Substantial evidence
    is “the quantity and quality of evidence that would be deemed sufficient by a
    neutral, detached, and reasonable person, to establish the fact at issue when the
    consequences resulting from the establishment of that fact are understood to be
    serious and of great importance.” Iowa Code § 17A.19(10)(f)(1). Although as fact
    finder we might have decided this case differently, we conclude the evidence
    provides substantial evidence supporting the findings actually made.          See
    18
    Sherman v. Pella Corp., 
    576 N.W.2d 312
    , 320 (Iowa 1998). Winnebago argues it
    is illogical to find Dr. Kimelman’s opinion to be the most persuasive but then follow
    Dr. Bansal’s opinion on the permanency question.            But on the permanency
    question, Dr. Bansal offered:
    Ms. Clark has a loss of grip strength, which is consistent with the
    medical literature of outcomes for [TFCC] tears treated six months
    past the injury date. In this case, Ms. Clark has not had treatment at
    all. Ms. Clark has about a 30% loss of grip strength. The study found
    an average loss of 17%. Based on Table 16-34 of the AMA Guides
    of Evaluation for Permanent Impaimnent, Fifth Edition, losses of 10
    to 30% are assigned an upper extremity impairment of 10%.
    Applying law to fact, this opinion from Dr. Bansal provides substantial evidence of
    a permanent disability. We affirm the commissioner’s ruling on the permanency
    rating.
    Application of appropriate rate.
    At the hearing before the deputy commissioner, Winnebago argued Clark’s
    weekly benefit rate is $363.86 based upon her status as single. Clark argued her
    weekly rate is $372.30 based on her claim that she was married at the time of the
    work injury. While there was evidence supporting both arguments, the deputy
    commissioner found Clark to be married at the time of the injury. Rather than
    questioning whether the evidence before us may support a different finding than
    the one made by the commissioner, we ask whether the evidence supports the
    finding actually made. See Larson Mfg. Co., 
    763 N.W.2d at 850
    .
    Because this issue relates back to the discussion in the penalty section, and
    to be consistent, we find the appropriate benefit rate was the “married at the time
    of the work injury” rate. We agree with the commissioner’s findings.
    19
    Alternate medical care award.
    On this last issue, Winnebago asserts the award of alternate medical care
    is irrational, illogical, or wholly unjustifiable because Dr. Bansal is the only medical
    expert who recommended this care. To recap, Bansal opined the tear to the TFCC
    was consistent with the mechanism of injury, Clark had not had treatment for that
    condition, and a Mayo Clinic specialist was required to assess her condition. By
    contrast, Winnebago points to Dr. Gibbons’s opinion that the tear from a previous
    older trauma was not consistent with the area of tenderness Clark identified and
    to Dr. Kimelman’s finding that the tear did not explain the pain to the right forearm.
    Winnebago argues Dr. Bansal did not personally review the MRI imaging, and
    because other doctors found the tear incidental to the pain complaints, Dr. Bansal
    misinterpreted the causation between the tear and the pain. But even the doctors
    relied upon by Winnebago approached the causation question differently. And in
    any question involving a battle of experts, the fact finder must glean from those
    expert opinions medical conclusions supported by the evidence. See Grundmeyer
    v. Weyerhaeuser Co., 
    649 N.W.2d 744
    , 752 (Iowa 2002) (“The commissioner, as
    the fact finder, determines the weight to be given to any expert testimony. Such
    weight depends on the accuracy of the facts relied upon by the expert and other
    surrounding circumstances. The commissioner may accept or reject the expert
    opinion in whole or in part.” (quoting Sherman, 
    576 N.W.2d at 321
    )).
    “We will reverse the commissioner’s application of the law to the facts ‘only
    if the commissioner’s application [is] irrational, illogical or wholly unjustifiable.’”
    Schutjer v. Algona Manor Care Ctr., 
    780 N.W.2d 549
    , 558 (Iowa 2010) (alteration
    in original) (citation omitted). Here, the deputy commissioner could find the pain
    20
    to the right wrist and forearm began after the July work injury and continued without
    relief until the time of the hearing. The differing opinions of the medical providers
    offered context and were noted in the arbitration decision. Although there were
    differing medical opinions, Dr. Kimelman did confirm Clark had chronic right wrist
    pain and her condition was causally related to her work activities at Winnebago
    even though he could not explain her musculoskeletal pain in her right forearm
    based on the MRI imaging.        We find it is not irrational, illogical, or wholly
    unjustifiable for the deputy commissioner to rely on Dr. Bansal’s definitive
    diagnosis of Clark’s condition while still respecting the concerns and questions Dr.
    Kimelman raised.     Because the alternate medical care recommendation was
    reasonable given Dr. Bansal’s opinions, we affirm the award.
    Conclusion.
    We find no basis for an award to Clark of penalty benefits arising from the
    appropriate benefit rate for a married injured worker. We find no basis for an award
    to Clark for penalty benefits related to the failure to pay permanency benefits
    because that issue was fairly debatable. On the other hand, we remand for a
    determination on the applicability of a penalty for the underpayment of temporary
    benefits.
    Substantial evidence supports the commissioner’s finding of a permanent
    injury and the compensation rate calculated at the married rate.           With that
    determination in hand and reviewing the record as a whole, we affirm the award of
    alternate medical care.
    AFFIRMED IN PART AND REMANDED FOR FURTHER PROCEEDINGS
    ON APPEAL; AFFIRMED ON CROSS-APPEAL.