Department for Community Based Services, Cabinet for Health and Family Services v. Rebecca Baker ( 2020 )


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  •                                             RENDERED: DECEMBER 17, 2020
    TO BE PUBLISHED
    Supreme Court of Kentucky
    2018-SC-0610-DG
    DEPARTMENT FOR COMMUNITY BASED                                       APPELLANT
    SERVICES, CABINET FOR HEALTH AND
    FAMILY SERVICES
    ON REVIEW FROM COURT OF APPEALS
    V.                           NO. 2016-CA-1486
    MCLEAN CIRCUIT COURT NO. 14-CI-00048
    REBECCA BAKER                                                         APPELLEE
    OPINION OF THE COURT BY JUSTICE LAMBERT
    REVERSING AND VACATING
    The Department for Community Based Services, Cabinet for Health and
    Family Services (the Cabinet) appeals the Court of Appeals’ holding that the
    Cabinet exceeded its statutory authority by investigating allegations that
    Rebecca Baker neglected children in her care.
    After review, we reverse the Court of Appeals and further hold that the
    Cabinet did not meet its burden of proof to substantiate its allegations of
    neglect against Ms. Baker.
    I.    FACTUAL AND PROCEDURAL BACKGROUND
    The facts of this case must necessarily be discussed in greater detail in
    Section II(B) of this opinion. We therefore now recount only what is necessary
    to provide context and an understanding of the procedural background of this
    case.
    During the events at issue in this case, Ms. Baker worked for the
    Livermore Elementary School afterschool program. For three hours after
    school each day, Ms. Baker would supervise several young children until their
    parents came to pick them up. Ms. Baker was often the only adult present but
    would sometimes be joined by her supervisor Rebecca Atherton.
    On January 30, 2013, there was a disciplinary incident during the
    afterschool program between two of the children. Ms. Baker reported the
    incident to the school’s principal, Carrie Ellis, the next day. Ms. Ellis spoke
    with each of the children about the incident. During Ms. Ellis’ discussion with
    the children, they revealed concerns about the afterschool program that were
    unrelated to the disciplinary incident. Ms. Ellis thereafter reported their
    statements the Cabinet.
    The Cabinet investigated what Ms. Ellis reported, and thereafter
    substantiated findings of neglect against Ms. Baker. Ms. Baker appealed these
    findings and requested an administrative hearing on the matter.1 After the
    administrative hearing, the hearing officer affirmed the Cabinet’s findings of
    “An individual found by the Cabinet to have abused or neglected a child may
    1
    appeal the Cabinet’s finding through an administrative hearing in accordance with
    922 Kentucky Administrative Regulation (KAR) 1:480. Such hearings are commonly
    referred to as ‘CAPTA appeals,’ as the Child Abuse Prevention and Treatment Act
    (CAPTA) requires such processes for states to maintain eligibility for funding under the
    act.” Department of Community Based Services, Standards of Practice Online
    Manual, 30.2 CAPTA Appeals.
    2
    neglect and found that Ms. Baker should be placed on the federal registry of
    persons who have abused or neglected children.
    Ms. Baker then appealed the hearing officer’s finding to the McLean
    Circuit Court. Ms. Baker argued to the circuit court that the hearing officer’s
    findings were not based on substantial evidence. Ms. Baker further asserted
    that the hearing officer’s application of the statutory definition of “neglect” to
    what occurred in this case was error. The circuit court ultimately affirmed the
    hearing officer’s findings.
    Ms. Baker thereafter appealed to the Court of Appeals. She renewed the
    same arguments she had presented to the circuit court. However, instead of
    addressing Ms. Baker’s arguments on the merits, the Court of Appeals sua
    sponte raised the issue of whether the Cabinet had the authority to investigate
    Ms. Baker in the first place.2 The Court of Appeals held that the Cabinet
    lacked such authority, and reversed on that ground alone.3 The Cabinet filed a
    petition for rehearing with the Court of Appeals, which was subsequently
    denied.
    Consequently, this Court is now tasked with addressing two issues: (1)
    whether the Cabinet exceeded its statutory authority by investigating the
    allegations against Ms. Baker; and (2) whether there was substantial evidence
    to support the hearing officer’s finding of neglect by Ms. Baker. After thorough
    Baker v. Department for Community Based Services, 2016-CA-001486-MR,
    2
    
    2018 WL 3090029
    , at *3-*5 (Ky. App. June 22, 2018).
    3
    Id. at *5. 3
    review of the record, we hold that the Cabinet did not exceed its authority by
    investigating Ms. Baker, but that it did not meet its burden of proof to
    substantiate its allegations of neglect against her.
    II.   ANALYSIS
    A. The Cabinet did not exceed its statutory authority by investigating the
    allegations in this case.
    i.) Ms. Baker was not a “person exercising custodial control or
    supervision” over the children in the afterschool program.
    As previously noted, the Court of Appeals held that the Cabinet lacked
    the statutory authority to investigate Ms. Baker. The Court of Appeals began
    by noting that a reviewing court may reverse the decision of an administrative
    body if “the agency’s final order is…in excess of the statutory authority of the
    agency.”4 The administrative hearing officer found that
    there was a preponderance of the evidence that the
    well-being of children under Ms. Baker’s custodial
    control and supervision were harmed, or threatened
    with harm, when they were not being adequately
    supervised by her when, by all accounts, they were
    able to conceal themselves from Ms. Baker in a small
    open school room and engage in sexual activity.5
    The Court of Appeals held that Ms. Baker was not a person exercising custodial
    control or supervision over the children in the afterschool program, and
    therefore the Cabinet lacked authority to investigate the claims against her.
    4
    Id. at *2.
    (citing Kentucky Revised Statute (KRS) 13B.150(2)).
    5 Hearing officer’s Findings of Fact, Conclusions of Law, and Recommended
    Order, at 11 (emphasis added).
    4
    In reaching this conclusion, the Court of Appeals focused its analysis
    solely on KRS 620.030, KRS 620.040, and KRS 600.020, as those statutes
    were worded during the relevant time period in this case. KRS 620.030(1)
    stated in pertinent part that
    [i]f the cabinet receives a report of abuse or neglect
    allegedly committed by a person other than a parent,
    guardian, or person exercising custodial control or
    supervision, the cabinet shall refer the matter to the
    Commonwealth's attorney or the county attorney and
    the local law enforcement agency or the Department of
    Kentucky State Police.6
    The Court of Appeals therefore concluded that the Cabinet may only investigate
    allegations of neglect when the alleged perpetrator is a “parent, guardian, or
    person exercising custodial control or supervision.”7 The court noted its
    conclusion was further bolstered by KRS 620.040, which states:
    (1)(a) Upon receipt of a report alleging abuse or
    neglect by a parent, guardian, or person exercising
    custodial control or supervision, pursuant to KRS
    620.030(1) or (2), the recipient of the report shall
    immediately notify the cabinet or its designated
    representative, the local law enforcement agency or the
    Department of Kentucky State Police, and the
    Commonwealth's or county attorney of the receipt of
    the report unless they are the reporting source.
    (b) Based upon the allegation in the report, the cabinet
    shall immediately make an initial determination as to
    the risk of harm and immediate safety of the child.
    Based upon the level of risk determined, the cabinet
    shall investigate the allegation or accept the report
    for an assessment of family needs and, if appropriate,
    may provide or make referral to any community-based
    services necessary to reduce risk to the child and to
    6   (emphasis added).
    7   Baker, 
    2018 WL 3090029
    at *3.
    5
    provide family support. A report of sexual abuse shall
    be considered high risk and shall not be referred to
    any other community agency.8
    The court accordingly went on to address whether Ms. Baker was a
    “person exercising custodial control or supervision” under the definition of that
    term as provided in KRS 600.020.9 KRS 600.020(44) provided that a “[p]erson
    exercising custodial control or supervision means a person…that has assumed
    the role and responsibility of a parent or guardian for the child, but that does
    not necessarily have legal custody of the child[.]” The Court of Appeals held
    that, because Ms. Baker’s role was more akin to a babysitter than a person
    exercising custodial control, the Cabinet exceeded its statutory authority by
    investigating her.10
    We agree with the Court of Appeals’ analysis only insofar as it held that
    Ms. Baker was not a person exercising custodial control or supervision over the
    children in the afterschool program. By all accounts, Ms. Baker was
    essentially a babysitter and had no custodial control or supervision over the
    children in the afterschool program.
    However, we differ with the Court of Appeals’ ultimate holding that the
    Cabinet had no authority to investigate the allegations of neglect in this case
    because there are other provisions in KRS Chapter 600-645 (the Kentucky
    8
    Id. (emphasis added). We
    note that the Court of Appeals also cited KRS
    620.040(3), but as that subsection is limited solely to “a report of abuse” and not
    neglect, it has no application in the case at bar.
    9
    Id. at *4. 10
      Id.
    6
    
    Unified Juvenile Code) that authorized the Cabinet’s investigation. In other
    words, the Court of Appeals only engaged in “part one” of what should have
    been a two-part analysis, and therein lies its error.
    ii.) Ms. Baker was both a “person in a position of authority” and “a
    person in a position of special trust.”
    The statutory provision that the Court of Appeals failed to consider is
    KRS 620.050(4). That statute, as it read during the events in this case, states:
    Upon receipt of a report of an abused, neglected, or
    dependent child pursuant to this chapter, the
    cabinet as the designated agency or its delegated
    representative shall initiate a prompt investigation
    or assessment of family needs, take necessary action,
    and shall offer protective services toward safeguarding
    the welfare of the child. The cabinet shall work toward
    preventing further dependency, neglect, or abuse of
    the child or any other child under the same care, and
    preserve and strengthen family life, where possible, by
    enhancing parental capacity for adequate child care.
    The plain language of this statue not only authorizes, but mandates that the
    Cabinet investigate reports of a neglected child. In turn, the definition of a
    neglected child was:
    (1) a child whose health or welfare is harmed or
    threatened with harm when:
    (a) His or her parent, guardian, person in a
    position of authority or special trust, as
    defined in KRS 532.045, or other person
    exercising custodial control or supervision of the
    child:
    8. Does not provide the child with
    adequate…supervision…necessary for the
    child's well-being.11
    11   KRS 600.020(1)(a)8 (emphasis added).
    7
    “A person in a position of authority” and “a person in a position of special
    trust,” are defined in KRS 532.045 as:
    (a) “Position of authority” means but is not limited to
    the position occupied by a biological parent, adoptive
    parent, stepparent, foster parent, relative, household
    member, adult youth leader, recreational staff, or
    volunteer who is an adult, adult athletic manager,
    adult coach, teacher, classified school employee,
    certified school employee, counselor, staff, or volunteer
    for either a residential treatment facility, a holding
    facility as defined in KRS 600.020, or a detention
    facility as defined in KRS 520.010(4), staff or volunteer
    with a youth services organization, religious leader,
    health-care provider, or employer;
    (b) “Position of special trust” means a position
    occupied by a person in a position of authority who by
    reason of that position is able to exercise undue
    influence over the minor[.]12
    The Cabinet argues before this Court that Ms. Baker could be considered
    a “classified school employee” under KRS 161.011(1)(a): “an employee of a local
    district who is not required to have certification for [her] position.” But, KRS
    532.045 itself does not provide a cross reference to that definition. Further, it
    was unclear from the record whether Ms. Baker was required to have
    certification for her position. We are therefore unwilling to say with any
    certainty that she would qualify as a classified school employee.
    However, the statutory list of persons who are considered to be in a
    position of authority is expressly non-exhaustive. So, even if Ms. Baker is not
    a classified school employee, she may still be properly considered as a person
    12   (emphasis added).
    8
    in a position of authority. We hold that she was. We base this holding on the
    fact that her position would not be out of place with other positions expressly
    listed in the statute. We also base this holding on the common sense
    understanding of the term “position of authority.” Ms. Baker was often the
    only adult supervising several small children. She had the ability to punish
    them by putting them in time out and was responsible for reporting any
    disciplinary incidents that occurred between the children. She is therefore
    properly considered as a person in a position of authority.
    Likewise, Ms. Baker could also be considered a person in position of
    special trust. Again, she was often the only adult supervising small children.
    She could therefore, theoretically, use her position of authority to exercise
    undue influence on those children.
    In summation, the Cabinet has a statutory duty under KRS 620.050(4) to
    investigate reports that a child has been neglected. A neglected child is a child
    whose health or welfare is harmed or threatened when a person in a position of
    authority or special trust does not provide the child with adequate supervision
    necessary to that child’s well-being. Ms. Baker could be considered both a
    person in a position of authority and a person in a position of special trust.
    Therefore, the Cabinet did not exceed its statutory authority by investigating
    her and the Court of Appeals’ holding to the contrary was error.
    As a final note, neither of the statutes relied upon by the Court of
    Appeals limit the Cabinet’s investigative authority. Again, KRS 620.030(1)
    states that
    9
    [i]f the cabinet receives a report of abuse or neglect
    allegedly committed by a person other than a parent,
    guardian, or person exercising custodial control or
    supervision, the cabinet shall refer the matter to the
    Commonwealth's attorney or the county attorney and
    the local law enforcement agency or the Department of
    Kentucky State Police.
    But that statute does not say, for example, “after referring the matter to law
    enforcement the Cabinet shall immediately cease its investigation.” Likewise,
    there is no such express limitation of the Cabinet’s investigatory authority in
    KRS 620.040.
    Accordingly, based on the foregoing, we reverse.
    B. The Cabinet did not meet its burden of proof to substantiate its
    allegation of neglect by Ms. Baker.
    Because the Court of Appeals held sua sponte that the Cabinet exceeded
    its authority by investigating Ms. Baker, it did not reach the merits of the issue
    the parties actually briefed. Namely, whether the hearing officer’s order
    affirming the substantiation of the neglect charges against Ms. Baker was
    based on substantial evidence. “Kentucky Courts have long held that judicial
    review of administrative action is concerned with the question of
    arbitrariness.... Unless action taken by an administrative agency is supported
    by substantial evidence it is arbitrary.”13 Here, we need not remand this case
    to the Court of Appeals because we are equally suited to determine the
    sufficiency of the evidence based on a closed record as the Court of Appeals
    13Wasson v. Kentucky State Police, 
    542 S.W.3d 300
    , 302 (Ky. App. 2018) (citing
    American Beauty Homes Corp. v. Louisville and Jefferson Cty Planning and Zoning
    Comm’n, 
    379 S.W.2d 450
    , 456 (Ky. 1964)) (internal quotation marks omitted).
    10
    would be.14 As such, a remand would exact the significant cost of further delay
    for little benefit. Thus, we will consider the sufficiency of the evidence of the
    neglect charge against Ms. Baker.
    The specific allegation leveled against Ms. Baker by the Cabinet was that
    she neglected the children in the afterschool program by failing to “provide
    adequate supervision to the students in the afterschool program which resulted
    in…some sexual touching [between the children] while in the afterschool
    room.”15 This was the allegation affirmed by the hearing officer, who found:
    Based on the evidence presented, it is more likely than
    not that Rebecca Jo Baker neglected children as
    defined by KRS 600.020(1)(h).16 Turning to the
    incident which trigged the referral that was made to
    DCBS and formed the basis for its subsequent
    investigation of same, there was a preponderance of
    the evidence that the well-being of children under Ms.
    Baker’s custodial control and supervision were
    harmed, or threatened with harm, when they were not
    being adequately supervised by her when, by all
    accounts, they were able to conceal themselves from
    Ms. Baker in a small open school room and engage in
    sexual activity.17
    During an administrative hearing on an allegation of neglect, the Cabinet
    bears the burden of proving neglect occurred by a preponderance of the
    14In addition, during oral argument for this case the Cabinet conceded that this
    Court could reach the merits of the substantial evidence issue if we so chose.
    15   The Cabinet’s “Substantiated Investigation Notification Letter” to Ms. Baker.
    16 The hearing officer cited the wrong subsection of KRS 600.020. It appears
    that he intended to cite KRS 600.020(1)(a)8.
    17 Hearing officer’s Findings of Fact, Conclusions of Law, and Recommended
    Order, at 10-11.
    11
    evidence.18 This means that the evidence must be “sufficient to conclude that
    it is more likely than not that an alleged perpetrator committed an act of
    child…neglect[.]”19 Neglect, in turn, is defined under these circumstances as
    failing to “provide [a] child with adequate…supervision…necessary for the
    child's well-being.”20 Finally, this Court is without authority to hold that the
    hearing officer’s findings were arbitrary unless those findings were not
    supported by substantial evidence.21 Specifically, “evidence of substance and
    relevant consequence having the fitness to induce conviction in the minds of
    reasonable men.”22
    During the administrative hearing in this case, the Cabinet called Carrie
    Ellis, the principal, and two social workers, Jaquelin Hoppe and Retina
    DePriest. Ms. Baker called Rebecca Atherton, her supervisor, and also testified
    on her own behalf. None of the children involved testified. The only two
    witnesses from the afterschool program were Ms. Baker and Ms. Atherton. Ms.
    Ellis testified that she has no direct involvement with the afterschool program
    apart from addressing disciplinary issues that arise therein. Based on the
    testimony of those witnesses, and the Cabinet’s Continuous Quality
    Assessment (CQA) Report,23 the evidence was as follows.
    18   KRS 13B.090(7).
    19   922 KAR 1:330 (12).
    20   KRS 600.020(1)(a)8.
    21   See Kentucky Ret. Sys. v. Bowens, 
    281 S.W.3d 776
    , 780 (Ky. 2009).
    22
    Id. 23
      The CQA Report was entered into evidence as the Cabinet’s Exhibit 2.
    12
    At the time of these events, Ms. Baker was a forty-year-old high school
    graduate with one year of vocational training in commercial foods. She had no
    criminal record and no previous charges had been filed against her by the
    Cabinet. She had worked for the afterschool program for about five years. The
    afterschool program occurred from 3pm to 6pm, and Ms. Baker was often the
    only adult present. Occasionally Ms. Baker’s supervisor, Ms. Atherton, was
    present but it was unclear how often. There were ten children who were
    “regulars” in the program, but that number fluctuated. All of the children in
    the program were in fifth grade and below. The afterschool program room was
    one room with several tables, cubbies, and bookshelves.
    On January 30, 2013, an accreditor was visiting the afterschool program
    for an evaluation.24 Ms. Baker was present, as well as twelve children. Ms.
    Baker testified that as she was being interviewed by the accreditor, a child
    approached her and told her another child was sitting in her cubby crying. Ms.
    Baker excused herself from the interview to check on the child, a ten-year-old
    female, A.M. A.M. told Ms. Baker that another child, a five-year-old male,
    C.W., had kicked her in her privates. Ms. Baker asked C.W. why he kicked
    A.M., and he responded that he wanted to see if it hurts girls as much as it
    does boys. Ms. Baker put C.W. in time out, calmed A.M. down, and resumed
    the interview with the accreditor.
    24Ms. Atherton testified that they participate in the accreditation program
    because it is essentially a “step-above” licensure, and makes the program look better
    than one that is only licensed.
    13
    Ms. Baker later called Ms. Atherton to tell her about the kicking incident.
    Ms. Atherton advised her to write down what happened, and tell the principal,
    Ms. Ellis, about it the next day. When Ms. Baker informed Ms. Ellis the next
    day, Ms. Ellis brought both A.M. and C.W. into her office to discuss it. When
    Ms. Ellis asked C.W. why he did it, C.W. said that another child, six-year-old
    C.M., made him do it. C.W. then said that C.M. “makes him do all kinds of
    things” and that C.M. “wants him (C.W.) to touch him (C.M.)” At that point Ms.
    Ellis had A.M. leave her office. As she was leaving, A.M. said to Ms. Ellis,
    “yeah, you need to ask him about all the nasty things him and [C.M.] does
    (sic).”25 A.M. was later interviewed by Ms. DePriest at her home. Ms. DePriest
    asked A.M. to explain what she meant by C.W. and C.M. doing “nasty things.”
    Ms. DePriest’s CQA Report states:
    [A.M.] reported that [C.W.] and [C.M.] hide under the
    tables at the Afterschool Program and do “nasty
    things.” When asked about “nasty things,” she stated
    that they have stuffed animals and will pretend that it
    is their girlfriend and do boyfriend/girlfriend things.
    When asked what they do, she reported that they will
    kiss and touch them and stated that they are
    nasty…When asked if she ever told Ms. Baker about
    the nasty things that [C.W.] and [C.M] does (sic) in the
    Afterschool Program, she reported that she had went
    to Ms. Baker with [K.W.] (C.W.’s older sister) and K.W.
    would tell on them. She stated that Ms. Baker would
    tell them to get out from under the tables and to
    stop.26
    25   CQA Report, at 7.
    26
    Id. at 4. 14
          As the foregoing paragraph mentions, the boys’ behavior with the stuffed
    animals was corroborated by C.W.’s sister K.W., who was in fourth grade. K.W.
    was given a forensic interview at a child advocacy center. During the interview
    [K.W.] reported that [C.M.] pretends to have a girlfriend
    and does “nasty things” with stuffed animals in the
    Afterschool Program. [K.W.] reported that [C.M.] tells
    her brother to pretend that the stuffed animals are
    their girlfriends and shows her brother how to do the
    “nasty things.” When asked about the “nasty things,”
    she stated that they kiss them and touch them in their
    private areas…She stated that she and her friend
    [A.M.] tell Ms. Baker all the time. She reported that
    Ms. Baker will tell [C.M.] and her brother to get out
    from under the table[.]27
    Neither K.W. nor A.M. ever reported witnessing [C.W.] and [C.M.] touch each
    other inappropriately.
    The Cabinet’s “Substantiated Investigation Notification Letter” to Ms.
    Baker stated
    The factual basis for the finding of abuse or neglect
    (KRS 600.020(1)) is as follows…The boys admitted to
    some sexual touching while in the afterschool room
    and this was also witnessed by two other students that
    confirmed this behavior took place in the afterschool
    room. The other students had reported this behavior
    to Ms. Baker but she never notified [C.W.] or [C.M.]’s
    parents of the behaviors.
    On cross-examination, Ms. DePriest readily agreed that the entire foregoing
    paragraph was in relation to the boys’ behavior with the stuffed animals and
    did not have anything to do with C.W. and C.M. touching each other
    inappropriately.
    27
    Id. at 10. 15
          The Cabinet also presented evidence of another incident with C.W. and
    C.M. that had nothing to do with the boys touching one another
    inappropriately. The incident was described in the CQA report as follows
    [Ms. Baker] reported another incident in which the
    boys had moved a shelf away from the wall and was
    (sic) lying behind the shelf. She stated that she was
    helping the students in the computer area, she turned
    to scan the room, and observed two feet on the floor
    behind the shelf. She reported that she walked over
    [to] the shelf and observed [C.M.] lying face down with
    [C.W.] lying face down directly on top of [C.M.]…She
    reported/illustrated that the boys’ bodies were
    completely parallel except for their feet which were
    lying beside each other…She stated that [she] asked
    the boys what they were doing. She reported that
    [C.W.] stated, “We’re brothers; we’re camping; we love
    each other.”…She stated that she made them get out
    from behind the shelf and made them move the
    furniture back to their original locations.28
    There was no evidence that C.W. and C.M. touched each other inappropriately
    or with sexual intent during this incident.
    The bookshelf itself was brought into the administrative hearing. The
    bookshelf brought to the hearing was described by the hearing officer as “[a]
    very small wooden bookcase…approximately 2 ft. x 18 inches and is very easily
    capable of being move or pushed on carpeting by a five-year-old child.”29 Ms.
    Baker positively identified it as the bookshelf C.W. and C.M. had moved. But
    both Ms. Hoppe and Ms. DePriest said it was not the same bookshelf they
    observed in the afterschool room during their investigation. Both Ms. Hoppe
    28
    Id. at 5-6. 29
    Hearing officer’s Findings of Fact, Conclusions of Law, and Recommended
    Order, at 8, footnote 3.
    16
    and Ms. DePriest said the bookshelf they saw was “taller” and very difficult to
    move. Ms. DePriest’s CQA report, described the bookshelf as being “30 inches
    in width, 47 inches in height, and 12 inches.”30 The report also states that
    “[w]ith Ms. Baker directing [Ms. DePriest], [Ms. DePriest] moved the furnishings
    in this area as she observed it (sic) to be moved on the day of the incident.”31
    The report does not note that the bookshelf was difficult for Ms. DePriest to
    move.
    The hearing officer also stated in his findings of fact that “Ms. Atherton
    described occurrences she observed in the afterschool program which can only
    best be described as out-of-control unruly children (e.g. children fighting,
    climbing walls and trying to swing on cords).”32 This finding is misleading
    without its proper context. Ms. Atherton testified during her direct
    examination that they had some problems with C.W. prior to the kicking
    incident with A.M. She was asked to explain what she meant by that on cross-
    examination. She replied that “[C.W. and C.M.] would fight, they get into
    trouble. One day I was there they had their superman capes on and were
    trying to climb the walls and swing off cords, and, you know, typical little boy
    stuff.” There was no evidence that the afterschool program in general had an
    unruly atmosphere; the evidence showed that seemingly all the disciplinary
    issues occurring in the afterschool program revolved around two children: C.W.
    30   CQA Report, at 6.
    31
    Id. 32
    Hearing officer’s Findings of Fact, Conclusions of Law, and Recommended
    Order, at 8.
    17
    and C.M. In fact, prior to the kicking incident, in the five years Ms. Baker
    worked there, she only had to report one other disciplinary incident to Ms.
    Ellis.
    Finally, regarding the evidence that C.M. and C.W. touched each other
    inappropriately, which was the basis for the neglect allegation, we reiterate for
    clarity that this issue first came to light when C.W. was talking to Ms. Ellis
    about the kicking incident with A.M. Ms. Ellis stated that during that
    discussion C.W. told her that “[C.M.] will want him (C.W.) to touch C.M.’s
    private area.”33
    Five-year-old C.W. was thereafter interviewed by Ms. Hoppe. Ms.
    Hoppe’s report of that interview states
    [C.W.] stated that [C.M.] has touched him in his
    private area. He stated, “[C.M.] wanted me to hide
    under the Lego Table and touch him.” [C.W.] reported
    that he and [C.M] were under the Lego Table the first
    time [C.M.] touched him…in his private area…[C.W.]
    stated “I touch on clothes.” He stated that [C.M.] will
    unbutton his pants and wants him to touch under his
    clothes…When asked how many times [C.M.] had
    touched him, he stated that he had touched him
    “1,146 times.” When asked how many times he had
    touched [C.M.], he reported that he had touched him
    one time.34
    The CQA Report also reflects that both K.W. and C.W. participated in a forensic
    interview at a child advocacy center. However, while K.W.’s forensic interview
    is discussed in the report, C.W.’s is not.
    33
    Id. at 7. 34
      Id. at 3.
    18
    
          Six-year-old C.M. also participated in a forensic interview at a child
    advocacy center. Regarding the interview, the CQA Report states:
    When asked if he knew why he was at the CAC on this
    date, [C.M.] was observed to drop his head and to not
    respond initially. He then reported that he was there
    to talk about the things that happened at the
    Afterschool Program. When asked what happened, he
    stated that [C.W.] tried to get him to touch his
    privates. When asked if he touched [C.W.’s] privates,
    he denied that he had touched [C.W.’s] privates but
    reported that [C.W.] had touched his [C.M.’s] private.
    He reported that it only happened once. [C.M.] stated
    that he did not like it and continued to state that
    [C.W.] only touched him once and was on top of his
    clothes. When asked if he told anyone, he stated no.
    When asked if anyone seen (sic) it, he stated no. He
    stated that Ms. Baker was sitting at her desk, and that
    he and [C.W.] were behind Ms. Baker’s desk under the
    Lego table.35
    None of the children in the program ever reported seeing C.W. and C.M.
    touch each other inappropriately. And, the evidence was undisputed that Ms.
    Baker had no idea that the inappropriate touching was allegedly happening
    until C.W. told Ms. Ellis about it after the kicking incident. Therefore, the only
    actual evidence that any inappropriate touching happened between C.W. and
    C.M. came from the boys themselves. C.W., a five-year-old, said that C.M.
    touched him 1,146 times, the first time being under the Lego table, and that he
    had only touched C.M. once on top of C.M.’s clothing. C.M., a six-year-old,
    said that he had never touched C.W.’s privates, but that C.W. had touched his
    privates once, over his clothes, while they were under the Lego table.
    35
    Id. at 16. 19
          In addition to C.W. and C.M.’s statements being inconsistent with one
    another, neither of the boys testified. Therefore, their alleged version of events
    was introduced solely through hearsay. During an administrative hearing for
    an allegation of neglect “[h]earsay evidence may be admissible, if it is the type
    of evidence that reasonable and prudent persons would rely on in their daily
    affairs, but it shall not be sufficient in itself to support an agency's findings of
    facts unless it would be admissible over objections in civil actions.”36
    The only consistent thread between the boys’ version of events was that
    at least one instance of the touching was under the Lego table in the
    afterschool room. The Lego table was brought into the hearing, and Ms.
    DePriest acknowledged on cross-examination that, based on C.W. and C.M.’s
    respective sizes, it would have been “physically impossible” for them to get their
    whole bodies under the Lego table. The Lego table was described as being “not
    quite two feet tall” and “maybe a yard long,” while C.W. was 45.5 inches tall,
    C.M. was 47.5 inches tall.37 Ms. Baker acknowledged that she could not see
    under the Lego table when it was pushed against her desk, but she was
    adamant that she could see under the other tables in the room. She also
    explained that the only time the Lego table would be pushed against her desk
    was to make room for the children to have “dance time.”
    36   KRS 13B.090(1).
    37   CQA Report, at 17-18.
    20
    We therefore hold that the Cabinet failed prove that it was more likely
    than not38 that Ms. Baker failed to provide a child adequate supervision
    necessary for the child’s well-being.39 The only evidence presented by the
    Cabinet that the boys touched each other sexually was unreliable and
    inconsistent hearsay. No witness testified that the touching was ever reported
    to Ms. Baker. Further, all of the other incidents introduced by the Cabinet
    demonstrated that Ms. Baker was providing adequate supervision. According
    to K.W., A.M., and Ms. Baker herself, whenever she saw C.W. and C.M. under
    tables, she would make them get out from under them. And, regarding the
    other incident, as soon as she saw that C.W. and C.M. were behind the
    bookcase she immediately made them get out from behind it. There was no
    evidence that the afterschool room had an unruly atmosphere in general, and
    the evidence was undisputed that Ms. Baker was not aware that the alleged
    touching was occurring.
    We therefore reverse the Cabinet’s substantiation of neglect and order
    the Cabinet to have Ms. Baker’s name removed from the federal registry of
    persons who have neglected or abused children.
    III.   CONCLUSION
    Based on the foregoing, we reverse and vacate the finding of neglect
    against Ms. Baker.
    All sitting. Minton, C.J.; Hughes and VanMeter, JJ., concur.
    38   922 KAR 1:330 (12).
    39   KRS 600.020(1)(a)8.
    21
    WRIGHT, J., CONCURRING IN PART AND DISSENTING IN PART: While I
    concur with the portion of the majority’s holding reversing the Court of
    Appeals, I respectfully dissent as to the latter part of the opinion which vacates
    the trial court based on a supposed lack of substantial evidence.
    Ms. Baker supervised between ten and fifteen children in an afterschool
    program in a local elementary school. After one child in the program kicked
    another, doubling her over and bringing her to tears, Baker notified the
    school’s principal about the disciplinary issue. When the principal talked to
    the children involved, they alerted her to inappropriate sexual touching
    between some of the young children in the program. After the students raised
    these allegations, the principal interviewed additional students in the
    afterschool program, who added to her concern. The principal then called the
    Cabinet for Health and Family Services with a report concerning what the
    children had told her.
    Before both the circuit court and Court of Appeals, Baker argued the
    Cabinet’s findings were only supported by inadmissible hearsay evidence in
    violation of KRS 13B.090(1), which provides:
    In an administrative hearing, findings of fact shall be based
    exclusively on the evidence on the record. The hearing officer shall
    exclude evidence that is irrelevant, immaterial, unduly repetitious,
    or excludable on constitutional or statutory grounds or on the
    basis of evidentiary privilege recognized in the courts of this
    Commonwealth. Hearsay evidence may be admissible, if it is the
    type of evidence that reasonable and prudent persons would rely
    on in their daily affairs, but it shall not be sufficient in itself to
    support an agency’s findings of facts unless it would be admissible
    over objections in civil actions.
    22
    Baker asserts that “virtually all of the testimony provided by [the Cabinet’s]
    witnesses consisted of hearsay statements” made by the children in the
    afterschool program, as recounted by other witnesses.
    The evidence of record includes statements made by children in the
    afterschool program. C.W.’s older sister and another girl in the afterschool
    program told adults during interviews that they previously told Ms. Baker
    about C.W. and C.M. doing “nasty” things to the stuffed animals under the
    tables on numerous occasions. According to the girls, C.W. and C.M. would
    pretend the stuffed animals were their girlfriends and would kiss them and
    touch their private areas. Reports of this nature would raise sufficient concern
    of possible sexual abuse that the law would require Ms. Baker to report the
    incident for investigation. She failed to report the possible sexual abuse to any
    authority.
    It is true that one of the children told a social worker that another child
    had touched him inappropriately more than one thousand times. As the
    circuit court noted, while this statement alone would not be considered
    credible by a reasonable person, the child also provided additional details. In
    particular, he gave specific details about where on his body the touching
    occurred and where in the room he and the other child were during the
    touching. He also stated he touched the other child’s “private area” once. This
    child gave largely consistent statements both to the social worker and the
    principal of his school.
    23
    The other child (the one the first child accused of touching him in excess
    of one thousand times) was interviewed at a child advocacy center. He denied
    ever touching the other boy inappropriately, but he did confirm the child had
    touched his “private” once. Notably, both boys indicated they had either
    touched or been touched by the other under the “Lego® table.” It is certainly
    telling that, while the boys’ stories differed in other respects, both identified the
    same location for inappropriate touching. When these children’s statements
    are viewed together, the evidence “is the type of evidence that reasonable and
    prudent persons would rely on in their daily affairs.” KRS 13B.090(1).
    Therefore, though hearsay, they were admissible in the administrative hearing.
    While much of the testimony was hearsay—as Baker asserts—not all of it
    was. The hearing officer also considered the non-hearsay testimony of two
    social workers and the principal concerning their observations of the
    afterschool room. Between the three, testimony concerning furniture in the
    room the boys say they moved and hid behind, the size of the room, and the
    visibility in the room was elicited. Baker also made statements against her
    interest to the principal which would have been “admissible over objection in
    [a] civil action[].” KRS 13B.090(1). Baker’s own witnesses (her supervisor and
    herself) also provided some of the evidence on which the hearing officer relied
    in substantiating the neglect allegations. Baker stated she could not see
    certain areas of the room while seated at her desk—specifically an area in
    which one of the boys alleged the improper touching had occurred. Baker
    24
    testified that the 2 young boys moved the case where an alleged incident
    occurred within seconds. Later testimony was that 2 grown women were
    unable to move it in 2 minutes. Baker’s supervisor testified to observing an
    unruly atmosphere in the room in which children were attempting to swing
    from cords and climb walls. Although the majority indicates there is no
    evidence that the room had an unruly atmosphere on more than one occasion,
    I would point out that the trial court was in the best position to observe the
    witnesses and evaluate their credibility—thus the need for use of the
    substantial evidence standard on appeal.
    “[T]he appellate court’s role is confined to determining whether those
    facts support the trial judge’s legal conclusion.” Commonwealth v. Deloney, 
    20 S.W.3d 471
    , 473–74 (Ky. 2000). “‘Substantial evidence’ means evidence of
    substance and relevant consequence having the fitness to induce conviction in
    the minds of reasonable men.” Owens–Corning Fiberglas Corp. v. Golightly, 
    976 S.W.2d 409
    , 414 (Ky.1998) (citing Kentucky State Racing Comm'n v. Fuller, 
    481 S.W.2d 298
    , 308 (Ky.1972)). “Mere doubt as to the correctness of a finding
    would not justify reversal, and the appellate court does not consider and weigh
    evidence de novo.” Commonwealth v. Harrelson, 
    14 S.W.3d 541
    , 548–49 (Ky.
    2000).
    Between the hearsay statements properly admissible under KRS
    13B.090(1), the non-hearsay statements, and the admissions, the hearing
    officer based his substantiation of the allegations that Baker had neglected
    25
    children in her care on substantial evidence. Therefore, the hearing officer had
    sufficient evidence before him to conclude the children engaged in
    inappropriate sexual touching due to Baker’s failure to properly supervise
    them.
    Keller and Nickell, JJ., join.
    COUNSEL FOR APPELLANTS:
    Mona Sabie Womack
    Kristina Abel Fulkerson
    Cabinet for Health and Family Services
    Office of Legal Services
    Tiffany Lorraine Yahr
    Cabinet for Health and Family Services
    Matthew Kleinert
    Assistant Attorney General
    COUNSEL FOR APPELLEE:
    Daniel Joseph Sherman Jr.
    Yonts, Sherman & Driskill
    26