louisville/jefferson County Metro Government v. Jill Hume ( 2021 )


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  •                    RENDERED: APRIL 30, 2021; 10:00 A.M.
    NOT TO BE PUBLISHED
    Commonwealth of Kentucky
    Court of Appeals
    NO. 2019-CA-1906-MR
    LOUISVILLE/JEFFERSON COUNTY
    METRO GOVERNMENT
    APPELLANT
    APPEAL FROM JEFFERSON CIRCUIT COURT
    v.               HONORABLE ANN BAILEY SMITH, JUDGE
    ACTION NO. 17-CI-006634
    JILL HUME                                                              APPELLEE
    OPINION
    AFFIRMING
    ** ** ** ** **
    BEFORE: GOODWINE, MAZE, AND MCNEILL, JUDGES.
    MAZE, JUDGE: Louisville/Jefferson County Metro Government (Metro) appeals
    from a judgment confirming a jury verdict in favor of Lieutenant Jill Hume (Lt.
    Hume). Metro argues that it was entitled to a directed verdict because Lt. Hume
    failed to establish the essential elements of her hostile work environment claim.
    We conclude that the trial court did not err by submitting Lt. Hume’s claims to the
    jury. We further conclude that Metro was not unfairly prejudiced by Lt. Hume’s
    closing argument. Hence, we affirm.
    Viewing the evidence in the light most favorable to Lt. Hume, as we
    are compelled to do, the relevant facts of this matter are as follows. After
    graduating from the Training Academy, Lt. Hume began working for the
    Louisville Metro Police Department (LMPD). By 2016, she had risen to the rank
    of Lieutenant and was assigned to work in the Special Operations/Special Events
    unit in LMPD’s First Division. In the course of her duties, Lt. Hume occasionally
    worked with Lt. Rob Shadle (Lt. Shadle), but their relationship had never been
    anything other than professional.
    Lt. Hume testified that, on February 10, 2016, Lt. Shadle came to her
    office looking for the unit commander, Major Kelly Jones. The two spoke briefly,
    and Lt. Shadle left after Lt. Hume told him Major Jones was not there. Later that
    day, Lt. Hume received a text message from Lt. Shadle on the “WhatsApp”
    messaging application. The text simply read, “hey you.” Lt. Hume ignored the
    message.
    The following day, Lt. Hume received another text from Lt. Shadle,
    again reading, “hey you.” The text was followed by another message reading,
    “This is Rob the cop.” Late in the evening on February 14, Lt. Shadle sent Lt.
    Hume a photo of a man holding an erect penis and testicles, accompanied by the
    -2-
    text, “thinking about you.” She immediately responded to the message with, “Hey
    jackass you are texting the wrong f***ing person stupid.” She also told her
    husband about the photo and message. Lt. Shadle’s name and photo was included
    with the messages.
    The following day, Lt. Hume spoke to several coworkers, who
    suggested that she report the incident. On February 16, Lt. Hume advised Major
    Jones about the incident. Major Jones testified that Lt. Hume was reluctant to file
    a formal complaint. However, Lt. Hume testified that Major Jones minimized the
    contact and asked if she had ever had a relationship with Lt. Shadle. Lt. Hume also
    testified that Major Jones actively discouraged her from filing a complaint,
    repeatedly suggesting that the matter be handled informally, and he pointed out the
    potentially negative effect that a formal complaint may have for Lt. Shadle’s
    career.
    Lt. Hume and Major Jones met again over the next two days. On
    several occasions, Lt. Hume was presented with a document waiving a formal
    investigation. She declined to sign the document. After consulting with several
    other officers, Lt. Hume filed a formal complaint February 19. The resulting
    investigation was conducted by Lt. Joshua Hasch of the Professional Standards
    Unit (PSU).
    -3-
    On February 22, Lt. Shadle sent a text message to Lt. Hume, thorough
    regular messaging, requesting that she call him. Lt. Shadle’s message stated that
    he had heard a rumor floating around him and he would like to talk to her about it.
    The message concluded by stating he understood if she did not want to talk to him.
    Lt. Hume reported the message. The following day, Lt. Shadle was given a verbal
    order to have no contact with Lt. Hume.
    In his interviews with investigators, Lt. Shadle stated that he never
    intended to send the photo or texts to Lt. Hume. Rather he intended to send the
    text to a person named “Jillian Smith,” with whom he had a relationship
    previously. Smith contacted the investigators and provided a statement over the
    phone, but she was not called as a witness. Smith confirmed Lt. Shadle’s account
    that they had an online relationship about a year before the incident in question.
    On March 24, 2016, Lt. Hasch issued preliminary findings concluding
    that the charge against Lt. Shadle for conduct unbecoming an officer was
    sustained. On March 31, Lt. Hasch issued additional findings that Lt. Shadle had
    not intended to send the photo or texts to Lt. Hume, and there was no evidence he
    had engaged in a pattern of inappropriate conduct. Accordingly, Lt. Hasch
    concluded that the charge against Lt. Shadle for sexual harassment was not
    sustained. On April 11, former Chief Steve Conrad adopted the findings and
    imposed a twenty-day suspension without pay.
    -4-
    While the investigation was proceeding, Lt. Hume met with then-
    Chief Steve Conrad and Deputy Chief Michael Sullivan. In these meetings, Lt.
    Hume repeatedly emphasized that she did not want to see or have any contact with
    Lt. Shadle. However, Lt. Shadle later had another person contact Lt. Hume’s
    husband via text message and voice mail. In response, Lt. Shadle was given a
    written no-contact order from his superior. Several other officers reported seeing
    Lt. Shadle around Lt. Hume’s work area, even though he was not assigned to that
    unit. Lt. Hume also stated that she saw Lt. Shadle at the promotion ceremony for
    another officer and at “Compstat” meetings (Department Briefings). Lt. Hume
    also testified that she had seen Lt. Shadle working traffic near the Portland
    Festival, even though he had been ordered not to work the event. Lt. Hume also
    alleges that details about her complaint against Lt. Shadle became widely known in
    the Department.
    On December 12, 2017, Lt. Hume filed a complaint against Metro,
    alleging that she was subjected to sexual harassment and a hostile work
    environment in violation of the Kentucky Civil Rights Act (KCRA). Following
    discovery, Metro moved for summary judgment, which the trial court denied. The
    matter then proceeded to a jury trial in October 2019. The jury returned a verdict
    in favor of Lt. Hume and awarded damages of $1,200,000, plus attorney fees.
    -5-
    Metro now appeals from this judgment. Additional facts will be set forth below as
    necessary.
    Metro primarily argues that the trial court erred by denying its motion
    for directed verdict on Lt. Hume’s sexual harassment and hostile work
    environment claims. As an initial matter, Lt. Hume argues that Metro’s brief fails
    to comply with CR1 76.12(c)(v). Lt. Hume notes that the brief fails to comply with
    the rule because it does not include references to the record at the beginning of
    each argument showing where the issue was properly preserved and in what
    manner. However, we note that Metro’s statement of the case does include a
    reference to the record indicating that Metro moved for a directed verdict. While
    this is not strictly in compliance with the rule, the reference at that point in the
    brief could be sufficient to show that the issue was preserved for review.
    We are more concerned that the reference in Metro’s brief only states
    that it made a motion for directed verdict at the close of Lt. Hume’s case. It is
    well-established that a motion for a directed verdict made at the close of the
    plaintiff’s case is not sufficient to preserve error unless renewed at the close of all
    the evidence. Kimbrough v. Commonwealth, 
    550 S.W.2d 525
    , 529 (Ky. 1977),
    overruled on other grounds by Ray v. Commonwealth, 
    611 S.W.3d 250
     (Ky. 2020).
    “A defendant must renew his motion for a directed verdict, thus allowing the trial
    1
    Kentucky Rules of Civil Procedure.
    -6-
    court the opportunity to pass on the issue in light of all the evidence, in order to be
    preserved for our review.” Steel Technologies, Inc. v. Congleton, 
    234 S.W.3d 920
    ,
    926 (Ky. 2007), abrogated on other grounds by Osborne v. Keeney, 
    399 S.W.3d 1
    (Ky. 2012). Where the motion for directed verdict was not renewed at the close of
    proof, this Court is not authorized to address the alleged error.
    We caution that it is not the responsibility of this Court to search the
    record to determine if issues are properly preserved for review. Phelps v.
    Louisville Water Co., 
    103 S.W.3d 46
    , 53 (Ky. 2003). Furthermore, Metro had the
    opportunity to correct the omission once it was raised in Lt. Hume’s brief. But
    after careful review of the record before us, we note that Metro renewed its motion
    for directed verdict at the close of proof. Video Record 10/03/2019; 4:36:58-
    4:37:09. Under the circumstances, we conclude that Metro adequately preserved
    the denial of its motion for directed verdict.
    When a directed verdict is appealed, the standard of review on appeal
    consists of two prongs. The prongs are: “[A] trial judge cannot enter a directed
    verdict unless there is a complete absence of proof on a material issue or if no
    disputed issues of fact exist upon which reasonable minds could differ.” Daniels v.
    CDB Bell, LLC, 
    300 S.W.3d 204
    , 215 (Ky. App. 2009) (quoting Bierman v.
    Klapheke, 
    967 S.W.2d 16
    , 18-19 (Ky. 1998)). “A motion for directed verdict
    admits the truth of all evidence which is favorable to the party against whom the
    -7-
    motion is made.” 
    Id.
     (quoting National Collegiate Athletic Ass’n By and Through
    Bellarmine College v. Hornung, 
    754 S.W.2d 855
    , 860 (Ky. 1988)).
    Metro argues that Lt. Hume failed to present sufficient evidence to
    establish actionable claims against it for sexual harassment and a hostile work
    environment. A sexual harassment claim brought under the KCRA, KRS2 344.010
    et seq., “is to be analyzed in the same manner as a claim brought under Title VII,
    its federal counterpart.” Clark v. United Parcel Serv., Inc., 
    400 F.3d 341
    , 347 (6th
    Cir. 2005) (citing Ammerman v. Bd. of Educ. of Nicholas Cty., 
    30 S.W.3d 793
    ,
    797-98 (Ky. 2000)). In Meritor Savings Bank, FSB v. Vinson, 
    477 U.S. 57
    , 
    106 S. Ct. 2399
    , 
    91 L. Ed. 2d 49
     (1986), the United States Supreme Court held that a
    sexual harassment claim can be brought based upon a hostile or abusive work
    environment. For sexual harassment to be actionable under the Meritor standard, it
    must be sufficiently severe or pervasive so as to alter the conditions of the
    plaintiff’s employment and create an abusive working environment. 
    Id. at 67
    , 
    106 S. Ct. at 2405
    . In other words, hostile environment discrimination exists when the
    workplace is permeated with discriminatory intimidation, ridicule, and insult that is
    “sufficiently severe or pervasive to alter the conditions of the victim’s employment
    and create an abusive working environment.” 
    Id.
     (citation omitted).
    2
    Kentucky Revised Statutes.
    -8-
    As further explained in Harris v. Forklift Systems, 
    510 U.S. 17
    , 
    114 S. Ct. 367
    , 
    126 L. Ed. 2d 295
     (1993),
    As we pointed out in Meritor, “mere utterance of an . . .
    epithet which engenders offensive feelings in a
    employee,” 
    ibid.
     (internal quotation marks omitted) does
    not sufficiently affect the conditions of employment to
    implicate Title VII. Conduct that is not severe or
    pervasive enough to create an objectively hostile or
    abusive work environment—an environment that a
    reasonable person would find hostile or abusive—is
    beyond Title VII’s purview. Likewise, if the victim does
    not subjectively perceive the environment to be abusive,
    the conduct has not actually altered the conditions of the
    victim’s employment, and there is no Title VII violation.
    
    Id. at 21-22
    , 
    114 S. Ct. at 370
    .
    Rather, “whether an environment is ‘hostile’ or ‘abusive’ can be
    determined only by looking at all the circumstances. These may include the
    frequency of the discriminatory conduct; its severity; whether it is physically
    threatening or humiliating, or a mere offensive utterance; and whether it
    unreasonably interferes with an employee’s work performance.” 
    Id. at 23
    , 
    114 S. Ct. at 371
    .
    Based on this standard, a plaintiff seeking to establish a prima facie
    case of a hostile work environment based on sex must show that:
    (1) she is a member of a protected class,
    (2) she was subjected to unwelcome sexual harassment,
    (3) the harassment was based on her sex,
    (4) the harassment created a hostile work environment,
    and that
    -9-
    (5) the employer is vicariously liable.
    Clark, 
    400 F.3d at 347
     (citations omitted).
    Metro concedes that Lt. Hume is a member of a protected class—
    female. But Metro first argues that Lt. Hume failed to establish that she was
    subjected to unwelcome sexual harassment within the meaning of the statute.
    Metro concedes that the photo sent by Lt. Shadle was offensive and unwelcome,
    but contends that a single act cannot constitute harassment as a matter of law.
    Metro further argues that Lt. Shadle’s other actions, the follow-up text asking to
    speak with Lt. Hume, the attempted contact with her husband, and his presence at
    Department events, were not motivated by any animus toward Lt. Hume’s gender.
    We disagree. “[T]o be actionable under the statute, a sexually
    objectionable environment must be both objectively and subjectively offensive,
    one that a reasonable person would find hostile or abusive, and one that the victim
    in fact did perceive to be so.” Faragher v. City of Boca Raton, 
    524 U.S. 775
    , 787,
    
    118 S. Ct. 2275
    , 2283, 
    141 L. Ed. 2d 662
     (1998) (citing Harris, 
    510 U.S. at 21-22
    ,
    
    114 S. Ct. at 370-71
    ). The photo sent by Lt. Shadle was clearly unwelcome and
    offensive. “Non-sexual conduct may be illegally sex-based and properly
    considered in a hostile environment analysis where it can be shown that but for the
    employee’s sex, he would not have been the object of harassment.” Bowman v.
    -10-
    Shawnee State Univ., 
    220 F.3d 456
    , 463 (6th Cir. 2000) (citing Williams v. Gen.
    Motors Corp., 
    187 F.3d 553
    , 565 (6th Cir. 1999)).
    In this case, a jury could reasonably find that Lt. Shadle’s subsequent
    nonsexual conduct was motivated by Lt. Hume’s reporting of the initial
    harassment. Indeed, Lt. Hume testified that she seldom had any interactions with
    Lt. Shadle until he sent the photo. Following that contact and her filing of a
    complaint, Lt. Shadle attempted to contact her and her husband, and he began
    showing up around her work area and other Department events he had not
    previously attended. We conclude that his conduct, when taken as a whole, could
    constitute harassment within the meaning of the KCRA.
    The more significant issue is whether Lt. Hume presented sufficient
    evidence that Lt. Shadle’s harassment was sufficiently severe and pervasive to be
    actionable under the KCRA. Harris sets out three criteria for a hostile work
    environment claim: (1) Sexually discriminatory intimidation, ridicule, and insults,
    which are (2) sufficiently severe or pervasive that they (3) alter the conditions of
    employment and (4) create an abusive working environment. Harris, 
    510 U.S. at 20-21
    , 
    114 S. Ct. at 370
    . In determining whether a working environment is
    “hostile” or “abusive,” the test is an objective one, not a standard of offense to a
    “reasonable woman.” 
    Id.
     Harris added,
    Conduct that is not severe or pervasive enough to create
    an objectively hostile or abusive work environment—an
    -11-
    environment that a reasonable person would find hostile
    or abusive—is beyond Title VII’s purview.
    
    Id. at 21
    , 
    114 S. Ct. at 370
    .
    Metro argues that a single offensive act will rarely be sufficiently
    severe or pervasive to create a hostile work environment, at least absent physical
    contact or assault. An isolated incident of harassment, if “extremely serious,” is
    sufficient to create a hostile work environment. Hickman v. Laskodi, 45 F. App’x
    451, 454 (6th Cir. 2002). In Hickman, the coworker threatened to cause bodily
    harm to his female supervisor. The Sixth Circuit held that this single incident may
    be sufficiently serious to alter the terms and conditions of employment. 
    Id.
     at 455-
    56. See also Ault v. Oberlin College, 620 F. App’x. 395 (6th Cir. 2015). But in
    other cases, the Sixth Circuit has held that a single incident of offensive physical
    contact, followed by occasional offensive comments, were not sufficiently severe
    or pervasive to constitute a hostile work environment. See Bowman, 
    220 F.3d at 464
    ; Burnett v. Tyco Corp., 
    203 F.3d 980
    , 983-84 (6th Cir. 2000).
    However, in Kentucky, whether the evidence presented proves
    misconduct “severe or pervasive” is not a question of law but a question of fact.
    Meyers v. Chapman Printing Co., 
    840 S.W.2d 814
    , 821 (Ky. 1992).
    In reviewing this issue of evidential sufficiency the
    appellate court must respect the opinion of the trial judge
    who heard the evidence. It is significantly more difficult
    to overrule such a finding, sustained by the trial judge,
    than it would be to point out that some simple fact, an
    -12-
    element of proof which need not be evaluated, is missing
    from the proof. We are not in the same position, or as
    good a position, as was the judge who sat through this
    trial to decide whether the jury could reasonably find
    “severe or pervasive” sexual harassment from the
    evidence presented.
    Id. at 821-22.
    As noted, the offensive behavior in this case consisted of Lt. Shadle’s
    four texts to Lt. Hume, with the fourth text including the obscene photo. Metro
    minimizes this behavior, arguing that it could not amount to severe harassment
    because Lt. Shadle testified that he did not intend to send the text and photo to Lt.
    Hume. But the jury could have chosen to reject this interpretation, since Lt. Shadle
    sent the texts very shortly after his initial contact with Lt. Hume. Likewise, the
    jury could reasonably infer that Lt. Shadle’s subsequent attempts to contact her,
    and to his continued presence around her work area, at Compstat meetings, the
    promotion ceremony, and the Portland Festival, were more than merely
    coincidental.
    While this is a close question, we are not in a position to disturb the
    trial court’s conclusion that the evidence was sufficient to create a jury issue on
    whether the conduct was sufficiently severe and pervasive to be actionable under
    the KCRA. When Lt. Shadle’s actions are considered in their entirety, the jury
    could reasonably conclude that his behavior was objectively and subjectively
    offensive and created a pervasively hostile working environment to Lt. Hume.
    -13-
    Under the circumstances, we conclude that the trial court did not clearly err in
    denying Metro’s motion for a directed verdict on this issue.
    The most significant question is whether Lt. Hume failed to prove a
    basis for employer liability. Once a hostile work environment is established, an
    employee alleging sexual harassment by a coworker must still establish that the
    employer is liable because it knew or should have known of the harassment yet
    failed to take prompt and appropriate corrective action. Hawkins v. Anheuser-
    Busch, Inc., 
    517 F.3d 321
    , 338 (6th Cir. 2008). “[W]hen an employer responds to
    charges of coworker sexual harassment, the employer can be liable only if its
    response manifests indifference or unreasonableness in light of the facts the
    employer knew or should have known.” Fenton v. HiSAN, Inc., 
    174 F.3d 827
    , 829
    (6th Cir. 1999) (quoting Blankenship v. Parke Care Centers, Inc., 
    123 F.3d 868
    ,
    872-73 (6th Cir. 1997), overruled on other grounds by Burlington Industries, Inc.
    v. Ellerth, 
    524 U.S. 742
    , 758-59, 
    118 S. Ct. 2257
    , 
    141 L. Ed. 2d 633
     (1998), and
    Faragher, 
    524 U.S. at 799-800
    , 118 S. Ct. at 2289).3
    3
    Ellerth and Faragher held that an employer is strictly liable for supervisor harassment that
    “culminates in a tangible employment action, such as discharge, demotion, or undesirable
    reassignment.” Ellerth, 
    524 U.S. at 765
    , 118 S. Ct. at 2270; Faragher, 
    524 U.S. 807
    -08, 118 S.
    Ct. at 2293. These holdings effectively overruled contrary language in Blankenship. Collette v.
    Stein-Mart, Inc., 126 F. App’x 678, 684 n.3 (6th Cir. 2005). However, Ellerth and Faragher did
    not overrule the discussion in Blankenship relating to employer liability for harassment by a non-
    supervisory coworker. Fenton, 
    174 F.3d at 829-30
    .
    -14-
    Metro argues that its response to Lt. Hume’s complaints was adequate
    if it was “reasonably calculated to end the harassment.” Mullins v. Goodyear Tire
    & Rubber Co., 291 F. App’x 744, 749 (6th Cir. 2008) (quoting Jackson v. Quanex
    Corp., 
    191 F.3d 647
    , 663-64 (6th Cir. 1999); Hawkins, 
    517 F.3d at 340
    ). Metro
    notes that the PSU immediately began an investigation as soon as the complaint
    was filed. Lt. Shadle was issued a verbal no-contact order and then a written no-
    contact order after Lt. Hume complained about his continued efforts to contact her
    and the reports of him being in her work area. The PSU sustained the charge
    against Lt. Shadle for conduct unbecoming an officer and Chief Conrad imposed a
    twenty-day suspension without pay.
    Based upon these actions, Metro asserts that it promptly responded to
    Lt. Hume’s complaint about the texts and Lt. Shadle’s subsequent efforts to contact
    her. While Lt. Hume may not have been entirely satisfied with the results of the
    investigation and the punishment imposed, Metro argues that its actions were
    reasonably calculated to end the harassment. Following the imposition of Lt.
    Shadle’s suspension, his only contact with Lt. Hume took place in the course of
    their duties as police officers. There was no other offensive conduct.
    Consequently, Metro maintains that its investigation of Lt. Shadle’s conduct and
    the punishment imposed cannot amount to indifference or was unreasonable.
    -15-
    We note, however, that Metro did not request an instruction to
    determine whether its investigation and punishment were reasonably calculated to
    end the harassment. Rather, Metro agreed to the following instruction:
    If you have answered YES to all of the questions posed
    above, then you shall state whether you are further
    satisfied from the evidence that Louisville Metro Police
    Department exercised that degree of care expected of a
    reasonably diligent employer acting under similar
    circumstances to promptly correct its employee’s
    behavior toward plaintiff Jill Hume (if you are not so
    satisfied, answered NO)[.]
    The jury unanimously found that LMPD did not exercise the degree of
    care necessary to promptly correct Lt. Shadle’s behavior toward Lt. Hume. In
    support of this conclusion, Lt. Hume points to the actions of Major Jones and other
    supervisors, who tried to dissuade her from filing a formal complaint. She also
    notes that Major Jones pointedly suggested that she may have invited the attention
    from Lt. Shadle and asked if they were in a relationship. Lt. Hume also contends
    that the PSU disregarded inconsistencies in Lt. Shadle’s explanation that he did not
    intend to send the obscene photo. She also notes that the PSU failed to obtain a
    sworn statement from Jillian Smith to confirm that she was the intended recipient
    of the photo. And Lt. Hume argues that the LMPD disregarded her concerns about
    having to see Lt. Shadle around her work area. In light of this conduct, Lt. Hume
    argues that the jury could find Metro’s response to her complaints was
    unreasonable.
    -16-
    We agree. Although LMPD conducted a prompt investigation and
    imposed punishment on Lt. Shadle, it consistently minimized the extent of his
    misconduct. Indeed, LMPD still contends that his actions did not amount to sexual
    harassment. And even though LMPD issued three orders directing Lt. Shadle to
    have no contact with Lt. Hume, it failed to take meaningful steps when he violated
    those orders. To the contrary, Metro takes the position that the no-contact orders
    did not require Lt. Shadle to avoid any contact with Lt. Hume.
    Moreover, LMPD has repeatedly sought to cast Lt. Hume at fault for
    overreacting to Lt. Shadle’s behavior. Finally, Lt. Hume presented considerable
    evidence of the personal and professional impact on her from Lt. Shadle’s
    misconduct and the LMPD’s response to it. We conclude that a jury could
    reasonably find that Metro’s response to her complaints manifested indifference or
    unreasonableness in light of the facts known to it. Consequently, we conclude that
    the trial court did not err by denying Metro’s motion for directed verdict.
    Lastly, Metro argues that it was unfairly prejudiced by the closing
    argument of Lt. Hume’s counsel. Prior to trial, Metro filed a motion in limine to
    preclude Lt. Hume’s counsel from arguing that the jury verdict should “send a
    message to the community” that the conduct by Lt. Shadle and the LMPD was
    unacceptable. The trial court granted the motion. Near the end of his closing
    argument, Lt. Hume’s counsel addressed the jury as follows:
    -17-
    I’m asking you to use your discretion and award an
    amount of money that will adequately compensate her for
    the injuries she’s endured since this happened. And also
    let the Louisville Metro Police Department know this
    conduct is not acceptable. That they have to protect
    employees who have been a victim of his kind of
    conduct.
    At this point, Metro objected, arguing that counsel had violated the
    trial court’s order. The trial court overruled the objection, concluding that counsel
    had merely asked the jury to send a message to Metro, not to the community. Lt.
    Hume’s counsel then concluded his closing argument.
    I’m going ask you in your verdict to send a message to
    the Louisville Police Department about their conduct
    toward Lieutenant Hume.
    As a general rule, it is improper to argue that the jury should “send a
    message to the community” through its verdict. That argument is highly
    disfavored because it cajoles a jury to base its decision on something other than the
    evidence. McMahan v. Commonwealth, 
    242 S.W.3d 348
     (Ky. App. 2007).
    However, it is not necessarily improper to argue that the jury should send a
    message to deter a particular defendant from future misconduct. See Cantrell v.
    Commonwealth, 
    288 S.W.3d 291
    , 299 (Ky. 2009); Fields v. Commonwealth, 
    219 S.W.3d 742
    , 751 (Ky. 2007). The argument by Lt. Hume’s counsel falls more into
    the latter category.
    -18-
    Furthermore, a reviewing Court must determine “whether the
    probability of real prejudice is sufficient to warrant a reversal. In making this
    determination, each case must be judged on its unique facts. An isolated instance
    of improper argument, for example, is seldom deemed prejudicial.” Rockwell
    Intern. Corp. v. Wilhite, 
    143 S.W.3d 604
    , 631 (Ky. App. 2003) (citations omitted).
    In the context of the entire argument, we cannot find that Metro was unfairly
    prejudiced because the message was limited to a small portion at the end of
    counsel’s closing argument.
    Accordingly, we affirm the judgment of the Jefferson Circuit Court.
    ALL CONCUR.
    BRIEFS FOR APPELLANT:                      BRIEF FOR APPELLEE:
    Michael J. O’Connell                       Thomas E. Clay
    Jefferson County Attorney                  Kirsten R. Daniel
    Louisville, Kentucky
    Peter F. Ervin
    Assistant County Attorney                  ORAL ARGUMENT FOR
    Louisville, Kentucky                       APPELLEE:
    ORAL ARGUMENT FOR                          Thomas E. Clay
    APPELLANT:                                 Louisville, Kentucky
    Peter F. Ervin
    Louisville, Kentucky
    -19-