Landmark of Iroquois Park Rehabiliation and Nursing Center LLC v. Joseph P. Gill, Jr., as Administrator of the Estate of Barbara S. Gill ( 2022 )


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  •               RENDERED: JUNE 17, 2022; 10:00 A.M.
    NOT TO BE PUBLISHED
    Commonwealth of Kentucky
    Court of Appeals
    NO. 2020-CA-1362-MR
    LANDMARK OF IROQUOIS
    PARK REHABILITATION
    AND NURSING CENTER, LLC; A&M
    HEALTHCARE INVESTMENTS LLC;
    900 GAGEL AVENUE LLC (SUBSTITUTED
    DEFENDANT FOR 945 WEST RUSSELL STREET LLC);
    STRAWBERRY FIELDS REIT LLC;
    STRAWBERRY FIELDS MANAGEMENT SERVICE LLC;
    BENCHMARK HEALTHCARE CONSULTANTS LLC;
    INFINITY HEALTHCARE MANAGEMENT
    CONSULTING OF KENTUCKY LLC;
    JOSEPH MEISELS;
    RAYMOND BELL, IN HIS CAPACITY AS ADMINISTRATOR
    OF LANDMARK OF IROQUOIS PARK REHABILITATION
    AND NURSING CENTER; AND CATHY ALLEN,
    IN HER CAPACITY AS ADMINISTRATOR OF
    LANDMARK OF IROQUOIS PARK REHABILITATION
    AND NURSING CENTER                            APPELLANTS
    APPEAL FROM JEFFERSON CIRCUIT COURT
    v.            HONORABLE MITCH PERRY, JUDGE
    ACTION NO. 20-CI-000237
    JOSEPH P. GILL JR., AS
    ADMINISTRATOR OF THE ESTATE
    OF BARBARA S. GILL, DECEASED;
    AND 945 WEST RUSSELL STREET LLC                     APPELLEES
    OPINION
    AFFIRMING IN PART, REVERSING IN PART,
    AND REMANDING
    ** ** ** ** **
    BEFORE: ACREE, CETRULO, AND TAYLOR, JUDGES.
    ACREE, JUDGE: Appellant, Landmark of Iroquois Park Rehabilitation and
    Nursing Center, LLC (“Landmark”), and others1 appeal from the Jefferson Circuit
    Court’s October 1, 2020, Order denying their motion to compel arbitration.
    Following a careful review of the record and the law, we affirm in part, reverse in
    part, and remand with instructions as set forth more fully herein.
    I. FACTUAL AND PROCEDURAL BACKGROUND
    Barbara S. Gill’s adult son, Joseph P. Gill, as her attorney-in-fact,
    executed a Voluntary Arbitration and Limitation of Liability Agreement
    (“Agreement” or “Arbitration Agreement”) attendant with Ms. Gill’s admittance to
    Georgetown Manor, a skilled nursing facility. 2, 3 When Ms. Gill was admitted on
    1
    Unless otherwise noted, “Appellants” as used in this Opinion refers collectively to all
    appellants herein. “Appellee” or “Mr. Gill” refers to Joseph P. Gill, as Administrator of the
    estate of Barbara S. Gill, deceased.
    2
    Mr. Gill’s authority to execute the Agreement on behalf of Ms. Gill is not at issue. The
    Amended Complaint alleges Ms. Gill was of unsound mind at all relevant times. (Amended
    Complaint, para. 4, Record (“R.”) 381.)
    3
    The Agreement provides:
    Signing this Agreement is not mandatory. The Resident will
    receive the same quality care and treatment at the Facility whether
    he or she signs this Agreement or not.
    -2-
    January 19, 2016, Georgetown Manor was operated by AHF Kentucky-Iowa, Inc.
    (“AHF”), which is not a party to this action. Ms. Gill remained a resident until
    March 18, 2019, three days before her death. (R. 381, 404.)
    On July 16, 2018, AHF entered into an Operations Transfer
    Agreement (“OTA”) with Landmark. (R. at 798.)4 After Ms. Gill passed away on
    March 21, 2019, Mr. Gill, in his capacity as Administrator of Ms. Gill’s estate,
    brought in the Jefferson Circuit Court a complaint against Appellants alleging their
    negligence caused Ms. Gill personal injury.5 Appellants filed a joint motion to
    compel arbitration, which was denied by order entered October 1, 2020. Therein,
    the circuit court determined the Agreement was unenforceable on several grounds:
    first, the Appellants did not sign the agreement, were not parties to it, and therefore
    could not enforce it; second, Appellants could not enforce the Agreement as
    purported third-party beneficiaries thereof; third, enforcement of the Agreement
    would be tantamount to an impermissible contract in perpetuity; and fourth, the
    (R. 774.)
    4
    The OTA was filed under seal below and was certified and transmitted to this Court in a sealed
    manila envelope. However, Appellants then appended the OTA as Appendix 4 to their
    Appellants’ Brief.
    5
    The Amended Complaint further asserts a cause of action for wrongful death. (R. 404.) The
    parties debate whether Mr. Gill may be compelled to arbitrate the wrongful death claim;
    however, the circuit court did not rule on this issue. We do not pass upon specific issues not
    reached by a trial court because “[t]he proper role for an appellate court is to review [the trial
    court’s decisions] for error[.]” Norton Healthcare, Inc. v. Deng, 
    487 S.W.3d 846
    , 852 (Ky.
    2016).
    -3-
    contractual provision at Section 3 was unenforceable as it purported to limit Ms.
    Gill’s ability to claim damages, and such provision could not be severed from the
    remainder of the Agreement. (R. 794-96.)
    II. STANDARD OF REVIEW
    This interlocutory appeal from an order denying a motion to compel
    arbitration is authorized under Kentucky Revised Statute (“KRS”) 417.220(1)(a).
    In such a matter, “we defer to the trial court’s factual findings, upsetting them only
    if clearly erroneous or if unsupported by substantial evidence, but we review
    without deference [i.e., de novo] the trial court’s identification and application of
    legal principles[.]” Conseco Finance Servicing Corp. v. Wilder, 
    47 S.W.3d 335
    ,
    340 (Ky. App. 2001).
    III. ANALYSIS
    It is well established that the party seeking to compel arbitration bears
    the burden of proving, in the first instance, the existence of an agreement to
    arbitrate. Ping v. Beverly Enterprises, Inc., 
    376 S.W.3d 581
    , 590 (Ky. 2012).
    Although Appellants devote a significant portion of their brief to parsing whether
    the Federal Arbitration Act, 9 United States Code (“U.S.C.”) § 2 (“FAA”), applies
    to the parties’ dispute, “[q]uestions concerning the formation of an arbitration
    agreement are resolved in accordance with the applicable state law governing
    contract formation.” Kentucky Shakespeare Festival, Inc. v. Dunaway, 490 S.W.3d
    -4-
    691, 694 (Ky. 2016) (citation omitted). See also Genesis Healthcare, LLC v.
    Stevens, 
    544 S.W.3d 645
    , 649 (Ky. App. 2017) (citations omitted) (emphasis
    added) (“But under both [the FAA and the Kentucky Uniform Arbitration Act
    (“KUAA”)], a party seeking to compel arbitration has the initial burden of
    establishing the existence of a valid agreement to arbitrate. That question is
    controlled by state law rules of contract formation. The FAA does not preempt
    state law contract principles, including . . . which parties may be bound by that
    contract.”). Thus, this Court will “apply here the same fundamental principles of
    contract interpretation that would apply for interpreting any other type of contract.”
    Dunaway, 490 S.W.3d at 694. See also Conseco, 
    47 S.W.3d at 340
     (internal
    quotation marks and footnote omitted) (emphasis in original) (“Under either
    act . . . the clause is to be enforced and arbitration compelled unless the agreement
    to arbitrate did not encompass [the claims at issue] or unless it may be avoided
    upon such grounds as exist at law or in equity for the revocation of any contract.”).
    With these principles in mind, we address first whether Landmark is
    entitled to enforce the Agreement as an assignee of AHF Kentucky-Iowa, Inc.,
    d/b/a Georgetown Manor. We conclude that it is unless it waived any such right.
    In Conseco, 
    47 S.W.3d 335
    , the Wilders purchased a mobile home
    from Southern Living Housing, Inc., financing a portion of the purchase price. “As
    part of the financing arrangement, Southern Living assigned the contract to Green
    -5-
    Tree Financial Servicing Corporation[.]” 
    Id. at 337
    . Green Tree was the
    predecessor of Conseco, which brought suit against the Wilders under the contract
    and “soon thereafter repossessed the mobile home.” 
    Id. at 338
    . In the Wilders’
    subsequent civil action seeking rescission of the contract and other relief, Conseco
    “responded in relevant part by moving to compel arbitration pursuant to an
    arbitration clause in the contract.” 
    Id.
     The trial court denied the motion, and this
    Court reversed, 
    id. at 344
    , specifically describing the arbitration agreement as
    follows:
    The contract at issue is on a three-page, preprinted, fill-in-
    the blank form. In addition to a list of the parties (buyer:
    the Wilders, seller: Southern Living Housing, Inc., and
    assignee: Green Tree Financial Servicing Corporation)
    and an indication that the Wilders are giving a security
    interest in the mobile home, the first page includes details
    of the financing arrangements. . . .
    
    Id. at 337
    . Notably, the Conseco Court did not indicate that Conseco was
    identified by name as a successor in the contract, nor did the Court comment on its
    absence as a signatory in ruling the agreement to arbitrate enforceable by Conseco.
    We therefore find unpersuasive Appellee’s insistence that in Conseco, “the
    purchase agreement specifically listed the defendant’s predecessor as the
    assignee[.]” (Appellee’s Brief, at p. 13.) To the contrary, Conseco’s predecessor-
    in-interest was named, while the agreement was held enforceable by and as to
    Conseco, an unnamed successor to Green Tree.
    -6-
    In the instant case, although Section 1 of the Agreement defines the
    “facility” as “Georgetown Manor [handwritten] including its officers, employees
    [sic] agents, administrators, and directors” (Agreement, para. 1.2., R. 774), Section
    6 additionally provides:
    6.     SUCCESSORS AND ASSIGNS
    This Agreement binds and benefits the Parties, their
    respective      heirs,     administrators,    executors,
    representatives, attorneys, trustees, employees, agents,
    subsidiaries, successors and assigns.
    (R. 778) (emphasis added). Arbitration agreements are placed on equal footing
    with other contracts under the law. See Ping, 376 S.W.3d at 589 (“The thrust of
    both [the FAA and the KUAA] is to ensure that arbitration agreements are
    enforced no less rigorously than are other contracts and according to the same
    standards and principles.”). “In the absence of ambiguity, a written instrument will
    be enforced strictly according to its terms, and a court will interpret the contract’s
    terms by assigning language its ordinary meaning and without resort to extrinsic
    evidence.” Dunaway, 490 S.W.3d at 694 (internal quotation marks and citations
    omitted). See also North Fork Collieries, LLC v. Hall, 
    322 S.W.3d 98
    , 105 (Ky.
    2010) (“Generally, of course, in construing contracts courts endeavor to give effect
    to the parties’ intent as expressed by the ordinary meaning of the language they
    employed.”).
    -7-
    Here, the Operating Transfer Agreement between AHF and Landmark
    provides:
    To the extent assignable, AHF shall transfer, convey and
    assign to [Landmark], at Closing, . . . any existing
    agreements with residents and guarantors thereof (the
    “Resident Agreements”). AHF and [Landmark] shall
    cooperate with each other and take such steps as may be
    necessary in order for [Landmark] to receive the benefits
    under such . . . Resident Agreements.
    (OTA, para. 4, Appendix 4 to Appellants’ Brief, R. 798.) We are not convinced by
    Appellee’s argument that when ownership of the facility changed hands, the
    Arbitration Agreement was rendered unenforceable because the “facility” as
    defined in the Agreement ceased to exist. An assignment of a right “is a
    manifestation of the assignor’s intention to transfer it by virtue of which the
    assignor’s right to performance by the obligor is extinguished in whole or in part
    and the assignee acquires a right to such performance.” RESTATEMENT (SECOND)
    OF CONTRACTS    § 317(1) (1981). It is “well settled that a contract is generally
    assignable, unless forbidden by public policy or the contract itself, or its provisions
    are such as to show that one of the parties reposes a personal confidence in the
    other, which he would have been unwilling to repose in any other person.” Pulaski
    Stave Co. v. Miller’s Creek Lumber Co., 
    138 Ky. 372
    , 385-86, 
    128 S.W. 96
    , 101
    (1910). The Arbitration Agreement, far from precluding assignment of the rights
    between Ms. Gill and Georgetown Manor, specifies that the parties agree that their
    -8-
    assigns are bound thereto. (Agreement, sec. 6, R. 778.) Appellee points to no
    authority stating that such an assignment of the rights and duties between AHF and
    Ms. Gill is invalid per se.
    Focusing on the language of the OTA stating, “[t]o the extent
    assignable[,]” Appellee asserts that the Arbitration Agreement was unassignable as
    a contract for personal services. (OTA, para. 4, Appendix 4 to Appellants’ Brief,
    R. 798; Appellee’s Brief, at p. 11.) Paragraph 7 of the Operating Transfer
    Agreement provides that AHF would terminate the employment “of all employees
    providing services at the Facility effective as of the Closing,” and that Landmark
    “shall determine, in its sole discretion, which of the Current Employees shall be
    offered employment with [Landmark].” (OTA, para. 7(a)-(b), Appendix 4 to
    Appellants’ Brief, R. 798.) Appellee does not assert that Ms. Gill’s admission to
    Georgetown Manor, and Mr. Gill’s assent on her behalf to the Arbitration
    Agreement, were premised upon the facility’s employment of any specific
    individual from whom it was anticipated that Ms. Gill would receive personal
    services. Nor does Mr. Gill assert that any such integral employee, in whom Mr.
    Gill as agent for his mother reposed personal trust, was not rehired by Landmark
    following the closing between AHF and Landmark under the OTA. Therefore, we
    do not view the Arbitration Agreement attendant with Ms. Gill’s admission to the
    nursing facility as an unassignable contract for personal services. See, e.g., Bd. of
    -9-
    Trustees of Michigan State Univ. v. Rsch. Corp., 
    898 F. Supp. 519
    , 522 (W.D.
    Mich. 1995)6 (holding that contract which did “not specify any particular
    individuals, and . . . reflect[ed] that no particular persons were specified as
    essential to the Contract” was not a personal service contract).
    Appellee additionally asserts that Section 6 of the Arbitration
    Agreement, providing the parties’ assigns are bound thereto, is unenforceable
    because Section 7 of the Agreement required Landmark to obtain an additional
    signed writing from Mr. Gill upon its purchase of the business. We disagree.
    Section 7 of the Arbitration Agreement provides, in relevant part:
    7.     FULL AGREEMENT
    This Agreement supersedes all prior agreements
    understandings and representations, whether written or
    oral to or between the parties with respect to its subject
    matter (including any representations made at the time of
    admission) and constitutes a complete and exclusive
    statement of the terms of the Agreement between the
    Parties with respect to its subject matter.
    This Agreement may not be amended, supplemented, or
    otherwise modified except by a written agreement signed
    by both Parties. . . .
    The foregoing language constitutes a contractual merger or integration clause.
    Such a clause is intended to bar the admission of parol evidence “to vary the terms
    of [the] writing.” Radioshack Corp. v. ComSmart, Inc., 
    222 S.W.3d 256
    , 260 (Ky.
    6
    The foregoing is cited as persuasive or illustrative case law only, not as mandatory authority.
    -10-
    App. 2007). Instead, “[w]hen the negotiations are completed by the execution of
    the contract, the transaction, so far as it rests on the contract, is merged in the
    writing.” 
    Id.
     “The parol evidence rule is not a procedural device but, rather, a
    substantive rule of law that prevents the introduction of oral statements into
    evidence to alter a written agreement, per force lending integrity to writings.” 
    Id. at 261
    .
    Section 7 lends no support to Appellee’s assertion that a subsequent
    written modification was a predicate to assignability of the contract because the
    Agreement already contained a provision under which the parties explicitly agreed
    that their assigns were bound. Enforcement of the assignment clause is consistent
    with, not in derogation of, the plain language of Section 7. As noted previously,
    the Conseco Court upheld enforcement of the arbitration agreement by a successor
    to the financing company without reference to any requirement that the Wilders
    have signed a new agreement specifically naming the successor, Conseco. (See
    supra at p. 6-7; Agreement, sec. 6, R. 778.) See also Managed Health Care
    Assocs., Inc. v. Kethan, 
    209 F.3d 923
    , 927-28 (6th Cir. 2000) (internal quotation
    marks omitted) (emphasis added) (in applying Kentucky law and determining that
    noncompetition agreement executed by employee of group purchasing
    organization for hospitals was enforceable following assignment, holding that
    “assignments and modifications are completely different concepts, and . . .
    -11-
    assignability is not impacted by boilerplate modification provisions”; “the terms of
    Kethan’s employment were not modified by the assignment of his contract and the
    substitution of [the assignee]. Following the assignment, Kethan’s contractual
    rights and duties as an employee did not change. The only thing that changed was
    the entity now entitled to enforce the terms and conditions that Kethan had
    previously agreed to when he entered into his employment agreement.”); see
    generally RESTATEMENT (SECOND) OF CONTRACTS § 317(2)(a) (1981) (“A
    contractual right can be assigned unless . . . the substitution of a right of the
    assignee for the right of the assignor would materially change the duty of the
    obligor, or materially increase the burden or risk imposed on him by his contract,
    or materially impair his chance of obtaining return performance, or materially
    reduce its value to him.”).
    We next turn to the circuit court’s ruling that the Agreement is
    unenforceable because it contains a provision “purport[ing] to limit Ms. Gill’s full
    access to damages[,]” particularly punitive damages. (See Agreement, sec. 3, R.
    777-78.) Under Kentucky law, a contract is not necessarily unconscionable or
    unenforceable simply because it contains an unenforceable provision.7 See
    generally Edleson v. Edleson, 
    179 Ky. 300
    , 
    200 S.W. 625
    , 629 (1918) (“Where a
    7
    To be clear, we do not reach and do not determine today the enforceability of Section 3 of the
    Agreement.
    -12-
    contract . . . consists of several covenants and agreements with regard to different
    subjects, and one of the covenants is illegal and vicious, the general rule which
    prevails is that, if the illegal covenant of the contract can be eliminated from it
    without impairing its symmetry as a whole, the courts will . . . eliminate the
    obnoxious feature and enforce the remainder of the contract . . . .); Schnuerle v.
    Insight Commc’ns Co., L.P., 
    376 S.W.3d 561
    , 565 (Ky. 2012) (holding that a
    contractual “provision imposing a confidentiality requirement upon the litigants to
    arbitration proceedings is void and is severable from the remaining portions of the
    agreement”).
    Applying Mortgage Electronic Registration Systems, Inc. v. Abner,
    
    260 S.W.3d 351
     (Ky. App. 2008), as the Appellee desires does not result in an
    unconscionable contract because the clause limiting damages located at Section 3
    of the Agreement neither causes it to be so, nor is it unseverable under Section 5.
    (Agreement, sec., 3, R. 777-78; Appellee’s Brief, at p. 18; infra at p. 16-19.)
    In Abner, this Court affirmed the circuit court’s denial of a motion to
    compel arbitration of a foreclosure matter. The arbitration clause at issue in Abner
    was located within the mortgage contract, providing that the arbitrator could award
    damages limited to “actual and direct damages,” and that in no event could the
    awarded damages “include consequential, punitive, exemplary or treble damages.”
    
    260 S.W.3d at 352
    . Our Court held that “an arbitration clause that contains a
    -13-
    substantial waiver of a parties’ [sic] rights is unenforceable[,]” 
    id. at 354
    ,
    emphasizing the arbitration agreement itself unconscionably limited the plaintiffs’
    rights to statutory and punitive damages. However, subsequent to Abner, the
    United States Supreme Court made clear that the FAA requires arbitration
    agreements be “put . . . on an equal plane with other contracts.” Kindred Nursing
    Centers Ltd. Partnership v. Clark, ___ U.S. ___, 
    137 S. Ct. 1421
    , 1425, 
    197 L. Ed. 2d 806
     (2017).8 The inquiry therefore is whether ordinary contract principles
    support enforcement of a contract containing a (purportedly) invalid limitation of
    damages provision. But at this juncture, “the Court need not consider whether the
    limitation . . . is itself enforceable if . . . the clause is severable from the agreement
    to arbitrate.” Brookdale Senior Living Inc. v. Stacy, 
    27 F. Supp. 3d 776
    , 789 (E.D.
    Ky. 2014).9
    An arbitration agreement containing a severable clause limiting the
    defendants’ liability for damages was determined enforceable in Brookdale, supra.
    There, the United States District Court explained that the limitation of damages
    provision held unconscionable in Abner was inextricably “intertwined” with the
    arbitration clause itself; it opined that “Abner does not stand for the proposition
    8
    See also N. Kentucky Area Dev. Dist. v. Snyder, 
    570 S.W.3d 531
    , 535 (Ky. 2018) (quoting
    Kindred Nursing, 137 S. Ct. at 1426) (the FAA “displaces any rule that covertly accomplishes
    the same objective by disfavoring contracts that (oh so coincidentally) have the defining features
    of arbitration agreements.”).
    9
    Brookdale is cited herein as persuasive, not mandatory, authority.
    -14-
    that all arbitration agreements are unenforceable simply because the contract
    contains a separate and unconscionable provision.” 27 F. Supp. 3d at 789-90. The
    Court distinguished Abner on its facts because in that case, “the arbitration clause
    itself directly limited the arbitrator’s ability to award damages and expressly
    prohibited it from modifying the terms of the contract.” Id. at 790. Thus, in
    Abner, “[t]here was no way for an arbitrator to sever the unconscionable clause
    from the rest of the agreement.” Id. See also Francis v. Cute Suzie, LLC, No.
    3:10-CV-00704, 
    2011 WL 2174348
    , at *4 (W.D. Ky. Jun. 2, 2011) (granting
    motion to compel arbitration and distinguishing Abner because “[i]f, upon
    submission of this matter to arbitration, the arbitrator determines that the limitation
    of damages provision . . . is unconscionable or otherwise unenforceable, he would
    have the power to disregard it pursuant to the [contract’s] severability clause.”).
    At issue here is Section 5 of the Agreement, which provides, in
    pertinent part:
    5. NONSEVERABILITY
    5.1 If the [arbitration] Panel or a proper court determines
    that any of the Terms and conditions of this Agreement
    are unenforceable for any reason, and an award is made
    inconsistent with it or in violation of it, the Party adversely
    affected has the right to terminate this Agreement by
    serving upon the Arbitrators and opposing Party or that
    Party’s attorney, a Notice of Termination within 10
    business days of the date of the Arbitration decision or
    court decision. If a Party fails to timely serve the Notice
    -15-
    of Termination, the Arbitration decision and award will
    become final, binding, and enforceable. . . .
    (R. 778) (emphasis added). The circuit court determined that the “[A]greement
    contained only one exception to the nonseverability provision which pertained to
    the Patient Bill of Rights10 and does not apply here” (R. 796), a reference to the
    third paragraph of Section 7 of the Agreement, which provides:
    If any Term or Condition is determined to violate the
    Patient Bill of Rights, that Term or Condition, including
    any Dispute or Claim, will be excluded so as not to violate
    the Patient Bill of Rights, and any remaining Terms and
    Conditions, including any surviving Disputes or claims,
    will remain in force and subject to private, binding
    Arbitration, as this Agreement provides.
    (R. 779.)
    We conclude the circuit court erred by failing to consider all
    provisions of the Agreement as a whole in ruling on the severability issue. It is
    true that Section 7 contains the foregoing provision addressing severability of any
    term or condition found violative of KRS 216.515, the nursing home “Patient Bill
    of Rights.” But Section 5 permits any unenforceable term or condition to be
    severed from the remainder of the Agreement.11
    10
    See KRS 216.515.
    11
    We further note that Section 2.1.3 of the Agreement grants the arbitration panel authority to
    address disputes “about enforceability, severability, [and] unconscionability” of the Agreement.
    (R. 775.)
    -16-
    We find persuasive the decision in ManorCare Health Services, Inc.
    v. Stiehl, 
    22 So.3d 96
     (Fla. Dist. Ct. App. 2009). There, the Court construed an
    arbitration agreement similar to the Agreement at issue here. In ManorCare, the
    agreement contained remedial limitations capping the plaintiff’s “non-economic
    damages at $250,000 and eliminat[ing] punitive damages.” Id. at 98. The
    ManorCare agreement was a voluntary, stand-alone agreement, as in our case. Id.
    at 97-98. It contained a section entitled “Nonseverability,” which again, similar to
    the instant case, provided that “[i]n the event any provision of this agreement is
    determined by a court of competent jurisdiction, an arbitrator or arbitrator panel to
    be unenforceable for any reason, either party may thereafter cancel this agreement
    by giving written notice to such effect within 10 days after such
    determination. . . .” Id. at 98. The Court reversed the trial court’s determination
    that the agreement was unenforceable because of the remedial limitation provision,
    explaining:
    [L]anguage contained within the nonseverability clause
    anticipates that certain provisions of the Agreement may
    be deemed invalid and severed, in which case the parties
    would have the option of either proceeding with
    arbitration or withdrawing from the [a]greement.
    Additionally, we do not find that the remedial limitation is
    so interrelated and interdependent that it cannot be severed
    by the arbitrator if necessary: the essence of the contract
    is an agreement to submit disputes to binding arbitration.
    We therefore conclude that the validity of the remedial
    limitations may be considered by the arbitrator and, if the
    limitations are found invalid, severed from the Agreement.
    -17-
    We have decided the single gateway issue presented on
    appeal: whether a valid agreement to arbitrate exists
    between [the plaintiff] and [the facility]. Because the
    validity of the remedial limitations may be determined by
    the arbitrator, we do not proceed any further.
    Id. at 100-01. See also Francis, 
    2011 WL 2174348
    , at *4 (in applying Kentucky
    law, holding that an arbitration agreement was not substantively unconscionable
    under Abner, notwithstanding a limitation of liability clause, because under the
    terms of the contract, “[i]f upon submission of this matter to arbitration, the
    arbitrator determines that the limitation of damages provision . . . is
    unconscionable or otherwise unenforceable, he would have the power to disregard
    it pursuant to the . . . severability clause.”).
    This Court will not “construe a contract at variance with its plain and
    unambiguous terms.” Cantrell Supply, Inc. v. Liberty Mut. Ins. Co., 
    94 S.W.3d 381
    , 385 (Ky. App. 2002). Moreover, we cannot disregard portions of the
    Arbitration Agreement as written, but instead must read the contract as a whole,
    attempting to harmonize its provisions and “giving effect to all parts and every
    word in it if possible.” City of Louisa v. Newland, 
    705 S.W.2d 916
    , 919 (Ky.
    1986); see also Cantrell, 
    94 S.W.3d at 384-85
    . Thus, reading the Agreement as a
    whole and harmonizing all provisions therein, we do not find that it fails for
    unconscionability because if the limitation on liability provision is unconscionable,
    -18-
    an issue we do not reach today, the arbitration panel may sever that unconscionable
    provision from the enforceable terms of the Agreement.
    Appellee additionally claims the Agreement is unconscionable
    because Section 2.1.2 provides:
    By submitting all Disputes to binding Arbitration, each
    Party has its right to file a lawsuit and to have a trial
    by jury for an action seeking monetary damages arises
    out of a Dispute, claim or other matter covered by this
    Agreement, except as this Agreement provides.
    (R. 775) (emphasis original). Appellee asserts the foregoing provision is
    misleading because it “disingenuously and inaccurately informs Ms. Gill in bold
    print that she maintains her right to file a lawsuit and to have a trial by jury[.]”
    (Appellee’s Brief, at p. 18.) But the inclusion of the clause “except as this
    Agreement provides” fairly places the reader on notice that the right to a jury trial
    is waived for the claims set forth in the Agreement to arbitrate. (See Agreement,
    Section 2.1.2, R. 775.)
    In Francis, the plaintiff argued the arbitration provision was
    procedurally unconscionable, in part, “because it was ‘buried’ within a
    paragraph[.]” 
    2011 WL 2174348
    , at *3. Noting that “the presentation of the
    clause is not a model of clarity,” the Court nonetheless rejected the plaintiff’s
    position because the clause “was written in clear, legible type[,]” and the Court
    -19-
    did “not agree that requiring a party to a contract to read four sentences into a
    paragraph is so onerous or deceptive as to be procedurally unconscionable.” 
    Id.
    Having concluded that Landmark is entitled to enforce the Arbitration
    Agreement as an assignee thereof unless it waived that right, and that the
    arbitration panel may sever any provisions of the Agreement which are
    unenforceable, we turn to the enforceability of the Agreement by the remaining
    Appellants. Appellants do not acknowledge that they are disparately situated with
    respect to their attempts to enforce the Arbitration Agreement. In other words,
    only Landmark constitutes an “assign” under the Agreement owing to the OTA
    under which it assumed the operation of the nursing home, including the
    performance of contracts with its residents.
    The circuit court ruled that the “defendants cannot enforce the
    [A]greement as alleged third-party beneficiaries” because they have not “proven
    that the agreement was made for [their] actual and direct benefit[.]” (R. 795-96.)
    “Five theories for binding non-signatories to arbitration agreements have been
    recognized: (1) incorporation by reference, (2) assumption, (3) agency, (4) veil-
    piercing/alter ego, and (5) estoppel.” Olshan Foundation Repair and
    Waterproofing v. Otto, 
    276 S.W.3d 827
    , 831 (Ky. App. 2009) (citation omitted).
    As the parties seeking to compel arbitration, Appellants bore the burden of
    showing they constitute non-signatories who may enforce the Agreement. Ping,
    -20-
    376 S.W.3d at 590. Although we have determined that Landmark, absent waiver,
    is a non-signatory entitled to enforce the Agreement under the contractual
    assignment clause, the circuit court correctly noted the dearth of evidence that Mr.
    Gill, in the process of admitting his mother to the facility and in acting as her
    agent, intended to benefit any or all of the non-signatory Appellants such that an
    equitable theory of enforcement applies. See Sexton v. Taylor Cty., 
    692 S.W.2d 808
    , 810 (Ky. App. 1985) (rejecting third party beneficiary argument where
    “[t]here [was] simply no evidence appearing in the record tending to show that the
    parties made the contract for the benefit of appellant. Nor does it appear from the
    record that there was ever any intent, expressed or otherwise, on their part to do
    so.”).
    Appellants rely heavily on the theory of equitable estoppel in asserting
    that each of them may enforce the Agreement. In North Fork Collieries, LLC v.
    Hall, 
    322 S.W.3d 98
     (Ky. 2010), Hall and his company, Traveler Coal, LLC,
    obtained a business loan from Community Trust Bank secured by “various
    mortgages and other liens as well as by the personal guarantees of Hall and his
    wife[.]” Id. at 100. North Fork subsequently purchased Traveler, and the parties
    executed an Asset Purchase Agreement contemporaneous with an Assumption
    Agreement under which North Fork and Traveler “both promised the Bank . . . to
    jointly and severally assume [or remain] and be bound as . . . joint and several
    -21-
    primary obligor along with [the other].” Id. at 101 (internal quotation marks
    omitted). The former contract contained an arbitration clause, while the latter
    agreement did not. Id. North Fork defaulted on the loan, and Hall, his wife, and
    Traveler brought suit against North Fork and the Bank. North Fork moved for
    dismissal of the complaint or to compel arbitration. Id. Noting that the Asset
    Purchase Agreement, and not the Assumption Agreement, would determine the
    rights between North Fork and Hall,12 the Court held that because “Hall and his
    wife are claiming the direct benefit of the Asset Purchase Agreement’s loan
    assumption and indemnity provisions[,]” they were “estopped from disavowing the
    Agreement’s arbitration provision.” Id. at 106.
    In Olshan, the Ottos purchased a home from Jansen, who had
    contracted with Olshan Foundation Repair and Waterproofing to “to undertake . . .
    work on the foundation . . . .” 
    276 S.W.3d at 828
    . Prior to Jansen’s contracting
    with Olshan, the previous owner of the home, Schnelle, also contracted with
    Olshan for repairs on the home’s foundation. 
    Id.
     Following flooding of the
    basement, “the Ottos contacted Olshan,” claiming a right to performance under the
    “fully-transferrable lifetime warranty” provided by Olshan to both Schnelle and
    12
    The Court held that the Assumption Agreement, “in short, concerns North Fork’s and Hall’s
    relationship with the . . . Bank, not with each other. It has nothing to say about which of them, if
    either, is responsible to the other for the Bank debt and thus it cannot resolve the issue Hall seeks
    to litigate.” Id. at 103.
    -22-
    Jansen. Id. The Court noted the “fundamental tenet of contract law” that “the
    parties must enter into a meeting of the minds in order to form an enforceable
    contract.” Id. at 831. Although the Ottos, as non-signatories to the contract, did
    not have a meeting of the minds with Olshan, the Court concluded that “[t]hird
    parties such as the Ottos . . . may seek to enforce the terms of the contract by
    showing that the parties to the contract intended by their agreement to benefit third
    parties directly. Such intent need not be expressed in the agreement itself; it may
    be evidenced by the terms of the agreement, the surrounding circumstances, or
    both.” Id. (citation omitted). The Court determined that “uncontroverted
    documentary evidence in the form of warranty certificates” supported the Ottos’
    claim that they were third party direct beneficiaries, particularly because the
    warranties expressly provided coverage “to all future owners of this home[.]” Id.
    Thus, the Ottos, who were attempting to enforce the contracts and obtain
    performance thereunder as third-party beneficiaries, were estopped from denying
    the validity of the provisions requiring arbitration of their claims. Id. at 832
    (“[W]hile the Ottos may not be bound to the agreements under contract law
    principles, their decision to seek warranty repairs as third party direct beneficiaries
    under the contracts brings with it the obligation to resolve disputes in accordance
    with the contracts’ terms”).
    -23-
    Both North Fork and Olshan are readily distinguishable from the
    instant case.13 Here, Appellee, the party against whom enforcement is sought, is
    not “claiming the direct benefit” of the Arbitration Agreement, unlike Hall and his
    wife in North Fork, and unlike the Ottos in Olshan. Appellee is not attempting to
    enforce the Arbitration Agreement, nor any contract, against the non-signatory
    defendants; each of his claims sounds in tort, not in contract. (See Amended
    Complaint, R. 397-406.) We cannot say, therefore, that he is estopped from
    denying that Ms. Gill’s claims against all Appellants should be arbitrated based on
    equitable principles.
    However, as an assignee, Landmark stands in the shoes of its assignor,
    AHF. See generally Hill v. Turner, 
    56 S.W. 642
    , 644 (Ky. 1900) (holding the
    appellants, as assignees, “stand in the shoes of their assignor . . . and have the
    same rights that he had, and no more”). Returning to Section 1.2 of the
    Agreement, the “facility” is defined as including “Georgetown Manor’s” “officers,
    employees [sic] agents, administrators, and directors.” The circuit court did not
    reach the issue of whether any Appellant is entitled to enforce the Agreement, as a
    13
    The unpublished case of Palazzo v. Fifth Third Bank, No. 2011-CA-000034-MR, 
    2012 WL 3552633
     (Ky. App. Aug. 17, 2012) (unpublished), also cited by Appellants, is likewise
    unavailing because there, the plaintiff “treat[ed] Fifth Third Securities and [Fifth Third] Bank as
    one entity[,]” alleging “that Fifth Third ‘breached its contracts with’ her[.]” Id. at *2. Citing
    North Fork, 
    322 S.W.3d 98
    , the Court specifically held that “Palazzo cannot, on the one hand,
    seek the benefit of those alleged contracts between her and Fifth Third Securities and the Bank,
    and, on the other hand, disavow the arbitration provision that is part of those alleged contracts.”
    
    Id.
    -24-
    matter of contract, based upon the above language. Likewise, the circuit court
    stated that “[b]ecause [it] finds that there is not an enforceable agreement, [it] does
    not find it necessary to reach the issue of waiver.”14 (R. 796.) On remand, the
    circuit court shall make additional findings as to which of the Appellants other than
    Landmark, if any, are entitled to enforce the Arbitration Agreement under the
    contractual provisions therein and whether Landmark and/or any Appellant waived
    their rights to enforce the Agreement.15
    Finally, we disagree with the circuit court’s assessment that
    enforcement of the Agreement as to any Appellant “would mean that the contract
    could continue into perpetuity” impermissibly. (R. 796.) As aptly noted by
    Appellants, Ms. Gill’s residency at the nursing home could in no way continue into
    perpetuity – it would necessarily continue only through her death or through her
    discharge from the facility, and “[u]pon her discharge, no matter the [facility]
    operator, the Agreement would have become irrelevant, other than for suits
    brought on the basis of her residency.” (Appellants’ Brief, at p. 19.)
    14
    Appellee argued below that Appellants, including Landmark, waived their right to insist upon
    arbitration by participating in the underlying civil action for a period of approximately eight
    months, including propounding discovery and filing (and subsequently voluntarily remanding) a
    motion to dismiss certain named defendants. See 9/16/20 Video Record, at 11:07:35 ff.
    15
    The circuit court may stay litigation while the arbitrable claims against the parties entitled to
    enforce the Agreement are submitted to arbitration. See North Fork, 
    322 S.W.3d at 106
    .
    -25-
    IV. CONCLUSION
    For the foregoing reasons, we affirm in part, reverse in part, and
    remand for further proceedings consistent with this Opinion. We view any
    remaining issues raised in the parties’ briefs as irrelevant or unnecessary to this
    Opinion.
    CETRULO, JUDGE, CONCURS.
    TAYLOR, JUDGE, CONCURS IN RESULT ONLY.
    BRIEFS FOR APPELLANTS:                     BRIEF FOR APPELLEE JOSEPH P.
    GILL, JR.:
    Donald L. Miller, II
    Brandon C. R. Sword                        Lisa E. Circeo
    Louisville, Kentucky                       Megan L. Adkins
    Ashley L. Daily
    Lexington, Kentucky
    -26-