Balles v. Babcock Power Inc. , 476 Mass. 565 ( 2017 )


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    SJC-12112
    ERIC N. BALLES   vs.   BABCOCK POWER INC.
    Middlesex.       November 8, 2016. - March 6, 2017.
    Present:   Gants, C.J., Botsford, Lenk, Hines, Gaziano, Lowy, &
    Budd, JJ.
    Executive. Employment, Termination. Corporation, Stockholder,
    Close corporation, Liability of officers. Contract,
    Employment, Performance and breach. Fiduciary.
    Civil action commenced in the Superior Court Department on
    December 21, 2010.
    The case was heard by Douglas H. Wilkins, J.
    The Supreme Judicial Court granted an application for
    direct appellate review.
    Mark C. Fleming (Jonathan A. Cox also present) for the
    defendant.
    Thomas J. Carey, Jr. (Jody L. Newman also present) for the
    plaintiff.
    Ben Robbins & Martin J. Newhouse, for New England Legal
    Foundation, amicus curiae, submitted a brief.
    LENK, J.     The dispute before us chiefly concerns the
    meaning and application of the stockholders' agreement between a
    2
    company, Babcock Power Inc. (Babcock or company), and its former
    executive, Eric N. Balles.   To a lesser extent, it also concerns
    the separate employment agreement between the two.
    Babcock terminated Balles's employment when it discovered
    that he was engaged in an ongoing extramarital affair with a
    young female subordinate.    Babcock's board of directors (board)
    subsequently concluded that Balles had been terminated "for
    cause" under the terms of his stockholders' agreement with the
    company, thereby allowing the board to repurchase his stock at a
    minimal price.   The board withheld subsequent dividends,
    amounting to approximately $900,000 in total, and refused to pay
    Balles any severance.
    Years of litigation followed, with Balles seeking
    declaratory relief to the effect that the stock be returned to
    him, along with the withheld dividends.    Babcock responded with
    counterclaims on various grounds.   Following a bifurcated trial,
    a Superior Court jury rejected Babcock's counterclaims, and
    although Balles prevailed at a jury-waived trial on his claim
    for declaratory relief, a portion of his prior salary was
    subjected to equitable forfeiture and he was unsuccessful in his
    bid to receive severance pay.   Babcock appealed from the
    3
    judgment at the jury-waived trial, and we allowed its
    application for direct appellate review.   We affirm.1
    1.   Background.   We recite the facts found by the trial
    judge, which the parties acknowledged at oral argument they do
    not challenge.   We have supplemented those findings by reference
    to facts in the record that the parties do not dispute.
    a.   Stockholders' agreement and employment agreement.      When
    his employment at Babcock began in 2002,2 Balles entered into two
    agreements:   a stockholders' agreement and an employment
    agreement.3   Under the terms of the stockholders' agreement,
    Balles, one of seventeen "management investors" in Babcock,4
    received 100,000 shares of common stock in the company at a
    price of $0.001 per share.
    Section 5 of the stockholders' agreement sets forth the
    rights of management investors in the event of their
    1
    We acknowledge the amicus brief submitted by New England
    Legal Foundation in support of the defendant.
    2
    Balles joined the conglomerate that would become Babcock
    Power Inc. (Babcock or company) in 2001, when he became the
    senior vice-president of technology development for Babcock
    Borsig Power, Inc. (Borsig). In 2002, Borsig combined with
    several other affiliated companies to form a new entity,
    Babcock.
    3
    At all times relevant to this dispute, prior to his
    termination, Balles served as an executive of various
    subsidiaries of Babcock.
    4
    Balles entered into the stockholders' agreement partially
    in consideration for relinquishing his rights in Borsig.
    4
    termination.   Section 5(d) states that, if a management
    investor's employment is terminated without cause, the
    stockholders' agreement continues to apply to his or her stock.
    By contrast, section 5(e) provides that if a management
    investor's employment is terminated "for cause," as defined in
    the stockholders' agreement, Babcock's board of directors must
    repurchase his or her stock at the nominal price of $0.001 per
    share.
    "Cause," in turn, is defined under section 1 of the
    stockholder's agreement as follows:
    "(a) fraud, embezzlement or gross insubordination on the
    part of the Management Investor; (b) the Management
    Investor's conviction of or plea of nolo contendere to any
    felony; (c) the Management Investor's willful and material
    breach of or willful failure or refusal to perform and
    discharge, his duties, responsibilities or obligations to
    the Company (other than by reason of disability or death)
    that is not corrected within thirty (30) days following
    written notice thereof to the Management Investor by the
    Company, such notice to state with specificity the nature
    of the breach, failure or refusal; provided, that if such
    breach, failure or refusal cannot reasonably be corrected
    within thirty (30) days of written notice thereof, such
    thirty (30) day period shall be extended for so long as may
    be reasonably necessary to correct the same; or (d) any act
    of willful misconduct by the Management Investor which (i)
    is intended to result in substantial personal enrichment of
    the Management Investor at the expense of the Company or
    any of its subsidiaries or affiliates or (ii) is intended
    to and does have a material adverse impact on the business
    or reputation of the Company or any of its subsidiaries or
    affiliates. For purposes of this Agreement, a
    determination of 'Cause' may only be made by the Board of
    Directors of the Company."
    5
    The stockholders' agreement also provides for a jury-waived
    trial to adjudicate any claims arising under it, stating in
    relevant part that "each party acknowledges and agrees that any
    controversy which may arise under [the stockholders' agreement]
    is likely to involve complicated and difficult issues," and that
    the parties "waive[] any right such party may have to a trial by
    jury in respect of any litigation directly or indirectly arising
    out of or relating to the [stockholders' agreement]."
    The employment agreement between Balles and Babcock
    provided that he would serve as an employee "at will" and could
    be terminated at any time for any reason.     The employment
    agreement also stated that, in the event of Balles's
    termination, he would be entitled to severance pay unless he was
    terminated for cause, "as defined in [the] [s]tockholders'
    [a]greement."
    b.   Relationship with female subordinate.     The female
    subordinate began working at Babcock as an intern when she was
    still an undergraduate student.     She eventually obtained a full-
    time position at the company as an "Engineering Management
    Assistant/Engineering Coordinator."     After receiving two raises
    while serving in this role, she eventually was promoted to the
    position of "Operations Associate/Engineering."     Balles was her
    supervisor at all relevant times.
    6
    In the summer of 2008, Balles began an intimate
    extramarital relationship with the female subordinate, which
    continued through his termination in 2010.   The pair pursued
    their relationship on business trips funded by Babcock, and
    exchanged sexually explicit text messages on their personal
    cellular telephones.   Balles uploaded, downloaded, and saved
    photographs of the female subordinate, some depicting sexual
    content, on his Babcock-issued laptop computer.5   To conceal his
    relationship with the female subordinate from Babcock, Balles
    falsified the details of at least one travel reimbursement
    request, but did not intentionally claim any fiscal
    reimbursement from Babcock to which he was not entitled under
    company policy.6
    On August 30, 2010, Michael LeClair, the president and
    chief executive officer of Babcock, learned of the relationship
    between Balles and the female subordinate.   Soon thereafter, Jim
    Dougherty, president and chief executive officer of a subsidiary
    of Babcock, hand-delivered a memorandum to Balles stating that
    5
    Balles gave several conflicting explanations as to how the
    photographs of the female subordinate ended up on his Babcock-
    issued laptop computer, none of which was credited by the trial
    judge.
    6
    The trial judge found that Balles did not intentionally
    deprive Babcock of any funds during his relationship with the
    female subordinate. He did find, however, that Balles
    apparently inadvertently requested $316.43 in reimbursements to
    which he was not entitled.
    7
    his employment was suspended "pending an investigation into
    allegations of misconduct and improper workplace behavior
    relating to [his] relationship with a female subordinate
    employee."    Babcock's investigation included an in-depth review
    of Balles's documents, text messages, and electronic mail
    messages, all of which were stored on his company-issued
    computer.    The investigation disclosed more than one hundred
    photographs and thousands of text messages between Balles and
    the female subordinate.    Several of the messages described
    executives, as well as Balles's "negative feelings about working
    for [Babcock] and about his superiors."    LeClair came to the
    conclusion that "Balles failed to perform his job from the
    moment" that he began his affair with the female subordinate.
    During the investigation, Balles repeatedly requested a
    face-to-face meeting with the board, which Babcock declined to
    provide.    He received a letter on September 15, 2010, informing
    him that his employment had been terminated effective September
    1, 2010, and that the board would be meeting shortly to
    determine whether his conduct met the definition of "[c]ause"
    under the stockholders' agreement.    Babcock's attorney sent
    notice separately that it would not be necessary for Balles to
    provide information relating to the allegations of misconduct
    8
    against him.   The parties engaged in settlement negotiations but
    were unable to come to an agreement.7
    At the subsequent board meeting to determine whether
    Balles's conduct constituted "cause" within the meaning of the
    stockholders' agreement, LeClair summarized the investigation
    and recommended that the board terminate Balles "for cause"
    pursuant to clauses (a), (c), and (d) of the definition of
    "[c]ause" in section 1 of the stockholders' agreement.    The
    board, after discussion, unanimously agreed, as noted in its
    minutes, that Balles's conduct constituted "cause" under the
    stockholders' agreement.   The minutes reflected the board's
    determination that there was "overwhelming and irrefutable
    evidence that . . . Balles engaged in serious misconduct during
    his employment and [that] such misconduct was a breach of
    fiduciary duty to the [c]ompany, including a breach of his duty
    of loyalty."   Because the board terminated Balles for cause, it
    went on to "repurchase" all of Balles's shares pursuant to
    section 5(e) of the stockholders' agreement, "amounting to
    100,000 shares of capital stock of [Babcock] for a repurchase
    price of $0.001 per share."
    c.   Prior proceedings.   Shortly after the board voted to
    terminate him "for cause," Balles commenced this action against
    7
    Balles's settlement offer included a forfeiture of
    $500,000 in dividends and a limited noncompete agreement.    The
    board summarily rejected this offer.
    9
    Babcock in the Superior Court.    He sought a declaratory judgment
    invalidating the board's repurchase of his shares under the
    stockholders' agreement and alleged that the board had committed
    a breach of the agreement by denying him subsequent dividend
    payments.   He also asserted that the company had committed a
    breach of his employment agreement by declining to pay him
    severance upon his termination.   The company denied the
    allegations and asserted seven counterclaims.8   The proceedings
    in the Superior Court were bifurcated into a jury trial to
    adjudicate the majority of Babcock's counterclaims, and a jury-
    waived trial to resolve Balles's declaratory judgment and
    contract claims, along with Babcock's counterclaim asserting a
    breach of fiduciary duty and the duties of loyalty and good
    faith.9
    The jury found for Balles on Babcock's counterclaims.      The
    trial judge, moreover, ruled in favor of Balles on the
    declaratory judgment and breach of contract claims, concluding
    8
    The counterclaims included "breach of fiduciary duty and
    the duties of loyalty and good faith," which the company alleged
    arose from Balles's occupation of "a position of trust and
    confidence at [Babcock]"; waste of corporate assets; fraud;
    misrepresentation; nondisclosure; conversion; and breach of the
    implied covenant of good faith and fair dealing.
    9
    The trial judge referred to this claim as the "equitable
    forfeiture claim," presumably because Babcock requested the
    equitable forfeiture of Balles's salary during the period of his
    affair with the female subordinate on the basis of his alleged
    breach.
    10
    that Balles "was not fired 'for cause' as defined in the
    [s]tockholders' [a]greement" and that he was therefore "entitled
    to the return of his stock and payment of all dividends and
    other benefits provided by Babcock . . . as if he had own[ed]
    the stock continuously."   The judge found in favor of Babcock on
    its remaining counterclaim, concluding that Balles had committed
    a breach of his fiduciary duty of loyalty to the company, owed
    pursuant to his status as an employee.   On this basis, the judge
    assessed Balles $412,000 in equitable forfeiture of his past
    salary.   The judge also rejected Balles's claim for severance
    pay under the employment agreement, on the ground that Balles
    had committed a material breach of the agreement through his
    disloyal actions.
    Babcock appealed from the judgment, raising issues arising
    only from the jury-waived trial, and we allowed its application
    for direct appellate review.10
    2.   Discussion.   Babcock advances three arguments on
    appeal.   First, it contends that the trial judge should have
    accorded deference to the board's decision and reviewed it only
    to ascertain whether it was arbitrary, capricious, or made in
    10
    Balles did not appeal from the denial of his claim for
    severance under the employment agreement, or from the allowance
    of Babcock's breach of fiduciary duty claim resulting in the
    equitable forfeiture of his salary.
    11
    bad faith.11   Second, it argues that the judge erred in
    determining that Balles's conduct did not constitute "cause"
    under clauses (a) and (c) of the definition of that term in
    section 1 of the stockholders' agreement.   Third, it maintains
    that Balles committed a material breach of the stockholders'
    agreement and therefore cannot recover under it.    We address
    each argument in turn.
    a.   Appropriate standard of review.   Babcock argues that
    the trial judge improperly reviewed on a de novo basis the
    board's determinations of "cause."    The company relies in this
    regard on the last sentence of the "[c]ause" definition in
    section 1 of the stockholders' agreement, which provides that
    "[f]or purposes of this [a]greement, a determination of
    '[c]ause' may only be made by the [board]."    Babcock contends
    that this language demonstrates the parties' intent that the
    board's determinations under the "cause" provision receive
    deference upon any judicial review.    We agree with the trial
    judge that the language of the stockholders' agreement does not
    support Babcock's suggested interpretation.
    11
    In order to facilitate appellate review, the trial judge
    also applied the deferential standard of review to which Babcock
    argues it is entitled to the board's determination, concluding
    that the board's decision was "arbitrary and capricious."
    12
    We review a court's "interpretation of the meaning of a
    term in a contract," a question of law, de novo.12    EventMonitor,
    Inc. v. Leness, 
    473 Mass. 540
    , 549 (2016).   In so doing, we are
    mindful that when the language of a contract is clear, it alone
    determines the contract's meaning, but that a court may consider
    extrinsic evidence if the language is ambiguous.     
    Id. The determination
    of ambiguity in a contract is also a question of
    law.    Eigerman v. Putnam Invs., Inc., 
    450 Mass. 281
    , 287 (2007).
    Contractual language is ambiguous when it "can support a
    reasonable difference of opinion as to the meaning of the words
    employed and the obligations undertaken" (citation omitted).
    Bank v. Thermo Elemental Inc., 
    451 Mass. 638
    , 648 (2008).        When
    contract language is unambiguous, it must be construed according
    to its plain meaning.    General Convention of the New Jerusalem
    in the U.S. of Am., Inc. v. MacKenzie, 
    449 Mass. 832
    , 835
    (2007).
    To determine whether the language at issue is ambiguous, we
    look both to the contested language and to the text of the
    contract as a whole.    Assuming without deciding that parties to
    a private agreement may contract for a specific standard of
    12
    The interpretation of a contract constitutes "a question
    of law for the court" (citation omitted). See Freelander v. G.
    & K. Realty Corp., 
    357 Mass. 512
    , 516. Accordingly, a court
    generally will accord no deference to a party's interpretation
    of a contract but, rather, will focus on the language of the
    instrument to effectuate its terms. See 
    id. 13 judicial
    review in this situation,13 we conclude that the
    language at issue is not ambiguous and that it does not provide
    for a deferential standard of judicial review.
    On its face, the contract language that Babcock highlights
    speaks to which persons in the company are to determine "cause"
    for purposes of the stockholders' agreement.   Standing alone,
    the sentence is silent as to an appropriate standard of judicial
    review for disputes relating to that determination.   The
    language does not, by itself, contain an ambiguity that could
    support Babcock's suggested interpretation.    The language also
    does not convey any ambiguity when read in conjunction with the
    remainder of clause (c) of the definition of "[c]ause" or the
    stockholders' agreement as a whole.   The only provision dealing
    with a somewhat related matter is section 9(e)(iii), which
    provides that "any controversy which may arise under [the
    stockholders' agreement] is likely to involve complicated and
    difficult issues, and therefore each . . . party . . .
    unconditionally waives any right such party may have to a trial
    13
    Parties to a private agreement have been permitted to
    contract for a more deferential standard of review in certain
    instances, see, e.g., Acmat Corp. v. Daniel O'Connell's Sons,
    Inc., 17 Mass App. Ct. 44, 49 (1983) (contract provision
    granting architect power to decide all questions of
    interpretation of contract valid unless decision arbitrary or
    capricious), but not in others. See, e.g., Patton v. Babson
    Statistical Org., 
    259 Mass. 424
    , 428 (1927) ("It would be a
    travesty upon all ideas of judicial propriety or of judicial
    work for a man to be an arbitrator to settle the amount of his
    own liability" [citation omitted]).
    14
    by jury in respect of any litigation directly or indirectly
    arising [out] of or relating to [the stockholders' agreement]
    . . . ."   If anything, this recognition of the innate complexity
    of disputes arising under the contract and of the need for
    resolution by judges rather than juries is consistent with the
    application by judges of the usual de novo standard of review.14
    Concluding, as we do, that the contractual language on
    which Babcock relies does not provide for judicial deference to
    the board's determination of "cause," de novo review by the
    trial judge thus was appropriate.15
    14
    The result is the same if we assume, as the parties
    apparently do, that the language in question is ambiguous and
    turn to extrinsic evidence to discern the term's meaning.
    Because contracting parties' intent is an issue of fact, we
    defer to the trial judge's findings and review only for clear
    error. See Seaco Ins. Co. v. Barbosa, 
    435 Mass. 772
    , 779
    (2002). The trial judge concluded that the drafters "intended
    to protect the property rights of [management investors] through
    the specific language they chose, as finally construed and
    applied by a judge or judges." This determination is supported
    by the uncontroverted testimony of Dale Miller, a corporate
    lawyer who negotiated the stockholders' agreement. He testified
    that if the board terminated a management investor "for cause"
    without a "very clear" case, it "could have an adverse
    unintended consequence of having other founder
    shareholders . . . walk out the door," thus depriving the
    company of its "primary asset[s]."
    15
    Babcock's reliance on Noonan v. Staples, Inc., 
    556 F.3d 20
    (1st Cir. 2009), does not persuade us to the contrary.
    Noonan addressed a stock-option agreement providing that
    "[c]ause" would be "determined by [the company], which
    determination shall be conclusive." 
    Id. at 24.
    The United
    States Court of Appeals for the First Circuit resolved that,
    given such language, judicial review of the company's
    determination would appropriately be limited to whether it "was
    15
    b.   Board's decision to terminate Balles for cause under
    stockholders' agreement.     Babcock argues that the trial judge
    erred in determining that Balles's conduct did not meet clauses
    (a) and (c) of the definition of "[c]ause" in section 1 of the
    stockholders' agreement.
    i.   Clause (a).     Babcock argues that Balles's conduct
    constituted "fraud" and "gross insubordination" under clause (a)
    for three reasons:     (i) his intentional submission of false
    expense reports for the purpose of concealing his affair with
    the female subordinate was fraudulent; (ii) his outspoken
    support for the female subordinate constituted fraud because she
    lacked fitness for employment; (iii) his over-all conduct during
    his relationship with the female subordinate constituted gross
    insubordination.     We discern no error in the judge's
    determination that Balles's conduct did not constitute fraud or
    gross insubordination.
    A.   Fraud.    The elements of fraud consist of "[1] a false
    representation [2] of a matter of material fact [3] with
    knowledge of its falsity [4] for the purpose of inducing
    arbitrary, capricious, or made in bad faith." 
    Id. at 33.
    Babcock attempts to liken the language at issue to that in
    Noonan and urges that it similarly represents the parties'
    intent to provide the board with deferential review. The Noonan
    contract, however, provided that the company's judgment "shall
    be conclusive" (emphasis added). 
    Id. at 24.
    The language here,
    in contrast, merely provides that only the board is authorized
    to find cause in the first instance.
    16
    [action] thereon, and [5] that the plaintiff relied upon the
    representation as true and acted upon it to his [or her]
    damage."   Danca v. Taunton Sav. Bank, 
    385 Mass. 1
    , 8 (1982),
    quoting Barrett Assocs. v. Aronson, 
    346 Mass. 150
    , 152 (1963).16
    I.    False reimbursement requests.   The trial judge found
    that Balles's false reimbursement requests had not resulted in
    damage to Babcock, and that Balles lacked fraudulent intent,
    both necessary elements of fraud.   Because Babcock has failed to
    show that the judge's findings, amply supported by the evidence,
    were clearly erroneous, it cannot establish that Balles's
    submission of false reimbursement requests gave rise to fraud
    that would constitute cause under clause (a) of the definition
    of "[c]ause" in the stockholders' agreement.
    II.   Advocacy for the female subordinate.    Babcock
    similarly maintains, again without merit, that in view of the
    female subordinate's inadequate qualifications and poor job
    performance, it was fraudulent conduct on Balles's part to
    advocate -- as her supervisor and without disclosing their
    personal ties -- on her behalf professionally.     The judge,
    however, determined that "[t]he jury, the court, or both, have
    rejected the factual claim that Balles was engaged in any ruse
    when he made decisions about [the female subordinate's]
    16
    Both parties accept that, as the trial judge determined,
    the definition of "fraud" under the stockholders' agreement
    mirrors the concept of fraud in our common law.
    17
    employment, [and] her salary and benefits," and that "[a]ll of
    those decisions had a sound business justification."    He found
    in this regard that given "the actual work [the female
    subordinate] did, in combination with her obvious verbal and
    managerial skills, intelligence, maturity and motivation, . . .
    [the female subordinate] fully earned her salary, benefits, and
    tuition reimbursement during the period she was employed at
    [Babcock]."
    To demonstrate that the female subordinate's qualifications
    and performance were inadequate, the company points to a
    statement from a coworker suggesting that she had received
    preferential treatment and a statement from a manager that she
    lacked an engineering degree.     These two statements, however, do
    not suffice to establish that the trial judge's findings of fact
    to the contrary, supported by other evidence, were clearly
    erroneous.    See Weiler v. PortfolioScope, Inc., 
    469 Mass. 75
    , 81
    (2014).   Given this, Balles's advocacy on the female
    subordinate's behalf neither constituted a "false"
    representation nor resulted in damages to Babcock, and
    accordingly was not fraudulent.
    B.    Gross insubordination.   Babcock maintains that Balles's
    conduct also constituted "gross insubordination" under clause
    (a) because he violated various company policies during his
    affair with the female subordinate.     The trial judge, however,
    18
    interpreted the term "gross insubordination" to mean "more than
    just breaking generally applicable rules."   He instead took it
    to mean the defiance of authority "such as [the violation of] a
    direct order . . . or disrespect directed to a supervisor
    personally."   The judge found that Balles's conduct did not fall
    within this definition, noting that "there is no credible
    evidence of a direct order to Balles to do anything he failed to
    do," and that he did not "act disrespectfully to his superiors
    in person."
    We defer to the judge's factual findings, but review de
    novo his interpretation of "gross insubordination" under the
    stockholders' agreement.   Because the stockholders' agreement
    does not define "gross insubordination," it is appropriate to
    look to other sources to determine the meaning of the term.      See
    Meehan v. Shaughnessy, 
    404 Mass. 419
    , 445 n.22 (1989)
    (professional norms can supply meaningful definition of
    contractual term); Zeo v. Loomis, 
    246 Mass. 366
    , 368 (1923)
    ("[Contract term] must be determined from all the circumstances
    according to the reasonable inferences presumably entertained by
    normal business [people]").
    Babcock relies chiefly on Oehme v. Whittemore-Wright Co.,
    
    279 Mass. 558
    , 563 (1932), which defines "insubordination" as "a
    wilful disregard of express or implied directions and refusal to
    obey reasonable orders."   The company emphasizes the "implied
    19
    directions" portion of the definition, presumably to suggest
    that Balles's violations of company policy constituted gross
    insubordination.   It is "gross insubordination," and not
    "insubordination," that gives rise to "[c]ause" under clause
    (a), however, and Oehme does not speak to the more egregious
    misconduct required to establish gross insubordination.17   A
    review of relevant case law indicates, as the judge concluded,
    that gross insubordination is generally defined as wilful
    disregard of a direct order.   See Hawkins v. Director of the
    Div. of Employment Sec., 
    392 Mass. 305
    , 306-307 (1984)
    (affirming review examiner's finding that twice refusing to
    comply with reasonable and legitimate requests by supervisor
    constituted "gross insubordination"); Stone v. Omaha, 
    229 Neb. 10
    , 13-14 (1988) (employee's refusal to follow orders
    constituted gross insubordination).   Given the judge's
    uncontested factual finding that Balles never disobeyed a direct
    order, his conduct did not constitute gross insubordination.
    17
    Moreover, clause (c) provides that a management
    investor's "willful and material breach of, or willful failure
    or refusal to perform and discharge, his duties,
    responsibilities or obligations to the [c]ompany" constitutes a
    predicate for "cause." Construing "gross insubordination" under
    clause (a) in the manner that Babcock advocates, i.e., as
    coterminous with the conduct outlined in clause (c), would
    render the latter section impermissibly superfluous. See Tupper
    v. Hancock, 
    319 Mass. 105
    , 109 (1946) ("It is a canon of
    construction that every word and phrase of an instrument is if
    possible to be given meaning, and none is to be rejected as
    surplusage if any other course is rationally possible" [citation
    omitted]).
    20
    ii.   Clause (c).   Babcock also maintains that Balles's
    conduct fell within clause (c), which defines "[c]ause" as
    follows:
    "the . . . willful and material breach of, or willful
    failure or refusal to perform and discharge, his duties,
    responsibilities or obligations to the [c]ompany . . . that
    is not corrected within thirty (30) days following written
    notice thereof to the [m]anagement [i]nvestor by the
    [c]ompany, such notice to state with specificity the nature
    of the breach, failure or refusal; provided, that if such
    breach, failure or refusal cannot reasonably be corrected
    within thirty (30) days of written notice thereof, such
    thirty (30) day period shall be extended for so long as may
    be reasonably necessary to correct the same."
    Babcock argues that Balles's relationship with the female
    subordinate and his attempts to conceal it constituted a wilful
    and material breach of his obligation of loyalty to the company.
    Balles concedes that his conduct constituted a breach of loyalty
    under clause (c), but argues that Babcock failed to provide him
    with an opportunity to correct his breach, as required by clause
    (c).    The company counters that, because Balles's breach could
    not be corrected, it was excused from the requirement of
    offering him an opportunity to correct the breach, as to do so
    would have been futile.
    The trial judge concluded that Babcock had failed to
    provide Balles with an opportunity to correct his breach in
    violation of clause (c) and that Balles's conduct was
    correctable.    On appeal, Babcock argues that three particular
    21
    components of Balles's breach were uncorrectable:18   (1) the
    effect of Balles's divided loyalty on his job performance during
    his affair with the female subordinate; (2) the harmful effects
    of Balles's example on company culture; and (3) the risk of a
    sexual harassment lawsuit caused by Balles's conduct.
    We begin by noting that the futility exception upon which
    Babcock relies is not expressly mentioned in the stockholders'
    agreement.   Both parties nonetheless seem to accept the
    contention that truly futile gestures under the agreement are
    unnecessary, an assumption that accords with our common law.     To
    excuse nonperformance in that respect, parties in breach of a
    contract may establish that compliance with the contract would
    have been futile.   See Shawmut-Canton LLC v. Great Spring Waters
    of Am., Inc., 
    62 Mass. App. Ct. 330
    , 340 (2004).   The exception,
    notably, is quite narrow, see Jefferson Ins. Co. of N.Y. v.
    National Union Fire Ins. Co. of Pittsburgh, Pa., 42 Mass. App.
    Ct. 94, 103 (1997) (rejecting interpretation of contract that
    "would have the exclusion swallow the policy" [citation
    omitted]), and the party in breach bears the burden of proving
    that its performance under the contract would have been futile.
    See, e.g., 7-Eleven, Inc. v. Khan, 
    977 F. Supp. 2d 214
    , 230-231
    (2013) (party claiming that incurable breach relieved obligation
    18
    We accept for the sake of argument the company's apparent
    assumption that, if any one aspect of Balles's breach is
    uncorrectable, the breach itself is uncorrectable.
    22
    to provide notice and opportunity to cure bore burden of proof).
    Ordinarily, futility is shown where performance under the
    contract would be impossible, see, e.g., L.K. Comstock & Co. v.
    United Engineers & Constructors Inc., 
    880 F.2d 219
    , 231-232 (9th
    Cir. 1989) (finding contractually guaranteed opportunity to cure
    would have been futile where party could not have cured its
    breaches in allotted time period), or where the other party had
    first repudiated performance under the contract, see, e.g.,
    Wolff & Munier, Inc. v. Whiting-Turner Contracting Co., 
    946 F.2d 1003
    , 1009 (1991) (burden on party claiming incurable breach),
    neither of which took place here.
    We nonetheless turn to Babcock's contention that, because
    Balles's breach cannot be corrected, its failure to provide him
    with an opportunity to do so falls within the narrow futility
    exception.   Babcock first contends that Balles's breach of
    loyalty throughout his affair with the female subordinate could
    not be corrected because the correction provision "contemplates
    correction of the 'breach' itself -- not its future
    consequences."   In the company's view, "'[c]orrection' presumes
    that the wrong has been righted, as though no breach happened,"
    and a "'correctable' offense would have been one where,
    following a 'correction,' Babcock and Balles could have
    continued their association as before."   We are unpersuaded by
    this argument, both because it relies on an implausible
    23
    interpretation of the contract and because Babcock has not shown
    that Balles's breach was intrinsically incapable of correction.
    By asserting that correction requires actually undoing the
    breach, rather than remedying its effects, Babcock would in
    effect read the correction provision out of clause (c).    See
    J.A. Sullivan Corp. v. Commonwealth, 
    397 Mass. 789
    , 795 (1986)
    ("A contract is to be construed to give reasonable effect to
    each of its provisions").    As a practical matter, bells cannot
    be unrung, nor the past undone.    Clause (c) contemplates that,
    in the event of a management investor's "willful and material
    breach of . . . duties, responsibilities or obligations to the
    [c]ompany," the management investor will be given thirty days
    following written notice to "correct" that "breach, failure or
    refusal [to perform]."    No exception is made for breaches of
    loyalty.    The correction envisioned, reasonably construed within
    the context of that clause and the contract as a whole, can only
    be to remedy the adverse effects from the breach or
    nonperformance when performance will not itself be adequate or
    possible.   See Downer & Co. v. STI Holding, Inc., 76 Mass. App.
    Ct. 786, 792 (2010) (objective in interpreting contract "is to
    construe the contract as a whole, in a reasonable and practical
    way, consistent with its language, background, and purpose"
    [citation omitted]).
    24
    Given the foregoing, Babcock has not met its burden of
    showing that the adverse effects of the breach were
    uncorrectable if Balles were given the opportunity to do so.
    Indeed, Babcock prevailed on its counterclaim when the judge
    deducted over $400,000 from the amount of Balles's salary
    because of his breach of the duty of loyalty during his
    relationship with the female subordinate, thereby in essence
    compensating Babcock for the lost value of Balles's services in
    that period.
    Babcock's contention that Balles's harm to company culture
    was uncorrectable meets a similar fate.   While the trial judge
    did not address this argument directly,19 Babcock does not
    establish why any such harms would not be remedied by the
    termination of Balles.   The company's abrupt termination of
    Balles, a senior executive, surely made clear to other employees
    that his impermissible conduct would not be tolerated.    The
    company's lone argument why this would not suffice is its
    insistence that only terminating Balles for cause could correct
    the harms he visited upon company values.   This argument is at
    best circular, for if only terminating a management investor for
    cause adequately can correct his or her harm to company culture,
    19
    The record does not disclose whether the argument was
    raised below. Any potential waiver issues are immaterial,
    however, given our disposition of the issue.
    25
    the correction provision itself would be for naught.    See
    Jefferson Ins. Co. of 
    N.Y., 42 Mass. App. Ct. at 103
    .
    Babcock's final argument -- that the risk of a sexual
    harassment lawsuit brought by the female subordinate constituted
    uncorrectable harm to the corporation -- also lacks merit.    The
    trial judge summarily dismissed this argument, determining that
    the stockholders' agreement pertains to "actual harm, not
    potential harm that never materialized."   Even if the judge were
    incorrect in this and we were to assume that Balles's conduct in
    fact created a risk to the company that would not otherwise have
    existed, Babcock has not shown that the harm was uncorrectable.
    Risks are routinely adjusted and reallocated by various means
    such as indemnification agreements providing for the costs of
    defense, and such measures could presumably have been employed
    here.20   We accordingly reject Babcock's view that the risk of a
    sexual harassment claim brought by the female subordinate was
    uncorrectable.21
    20
    As it stands, Babcock does not suggest that it engaged in
    any preparation for litigation or incurred any defense costs.
    21
    Although the trial judge did not appear to rely on this
    particular ground in rejecting Babcock's claim, "[a]n appellate
    court is free to affirm a ruling on grounds different from those
    relied on by the motion judge if the correct or preferred basis
    for affirmance is supported by the record and the findings."
    Commonwealth. v. Va Meng Joe, 
    425 Mass. 99
    , 102 (1997).
    26
    There was thus no error in the judge's determination that
    Babcock's failure to provide Balles with an opportunity to
    correct his breach prevents a finding of cause under clause (c).
    c.   Whether Balles committed a material breach of the
    stockholders' agreement.   Babcock argues further that Balles
    committed a material breach of the stockholders' agreement,
    thereby precluding the recovery he seeks under it.   The company
    maintains that Balles owed a fiduciary duty of loyalty to it as
    an officer and shareholder of a closely held corporation,22 and
    that, by committing a breach of this duty, he committed a
    material breach of the stockholders' agreement.
    Even if Balles had committed a breach of a fiduciary duty
    owed to Babcock arising out of the stockholders' agreement,
    Babcock's argument nonetheless fails as a matter of law.     The
    rights of stockholders arising under a contract, as here, are
    governed solely by the contract.   See Chokel v. Genzyme Corp.,
    
    449 Mass. 272
    , 278 (2007) ("When rights of stockholders arise
    under a contract . . . the obligations of the parties are
    determined by reference to contract law, and not by the
    fiduciary principles that would otherwise govern"); Blank v.
    Chelmsford Ob/Gyn, P.C., 
    420 Mass. 404
    , 408 (1995) ("questions
    of good faith and loyalty with respect to rights on termination
    22
    Babcock appears to argue that this fiduciary duty of
    loyalty arises directly out of the stockholders' agreement.
    27
    or stock purchase do not arise when all the stockholders in
    advance enter into agreements concerning termination of
    employment"); Donahue v. Rodd Electrotype Co. of New England,
    Inc., 
    367 Mass. 578
    , 598 n.24 (1975) (shareholders of close
    corporation may contract for "stock purchase arrangements" that
    would otherwise violate duties of loyalty and good faith to
    other shareholders if "stockholders give advance consent . . .
    through . . . a stockholders' agreement.").   Contrast Prozinski
    v. Northeast Real Estate Servs., LLC, 
    59 Mass. App. Ct. 599
    ,
    608-610 (2003) (employee's breach of fiduciary duties to
    employer could constitute material breach barring recovery under
    employment agreement).
    Sections 1 and 5 of the stockholders' agreement clearly
    address the rights of management investors as to their company
    stock holdings in the event of their termination.   Section 5(e)
    provides that a management investor may only be divested of his
    or her stock if terminated for "cause."   Section 1, in turn,
    sets forth a detailed, carefully crafted definition of "cause."
    Clause (c) of that definition specifically speaks to a
    management investor's rights in the event of termination for a
    material breach, including a breach of the duty of loyalty.
    Insofar as the stockholders' agreement speaks directly to the
    rights of a management investor in the event of the material
    28
    breach alleged here, Balles is not precluded from seeking relief
    pursuant to its terms.
    Judgment affirmed.