Edwards v. Commonwealth , 477 Mass. 254 ( 2017 )


Menu:
  • NOTICE: All slip opinions and orders are subject to formal
    revision and are superseded by the advance sheets and bound
    volumes of the Official Reports. If you find a typographical
    error or other formal error, please notify the Reporter of
    Decisions, Supreme Judicial Court, John Adams Courthouse, 1
    Pemberton Square, Suite 2500, Boston, MA, 02108-1750; (617) 557-
    1030; SJCReporter@sjc.state.ma.us
    SJC-12175
    SAUNDRA R. EDWARDS    vs.   COMMONWEALTH & another.1
    Essex.       February 6, 2017. - June 8, 2017.
    Present:   Gants, C.J., Lenk, Hines, Gaziano, & Lowy, JJ.
    Governor. Privileged Communication. Evidence, Privileged
    communication. Libel and Slander.
    Civil action commenced in the Superior Court Department on
    December 31, 2014.
    Motions to dismiss were heard by Richard E. Welch, III, J.
    The Supreme Judicial Court granted an application for
    direct appellate review.
    Michael J. Pineault for Deval Patrick.
    William H. Sheehan, III (Thomas J. Flannagan also present)
    for the plaintiff.
    GAZIANO, J.      On September 16, 2014, then Governor Deval
    Patrick removed Saundra R. Edwards from her position as chair of
    the Sex Offender Registry Board (SORB).     A few days later, in
    response to media inquiries about Edwards's abrupt departure,
    1
    Deval Patrick.
    2
    Patrick explained that, among other reasons, he had decided to
    replace Edwards because she inappropriately had attempted to
    pressure a SORB hearing officer to change the outcome of one of
    his decisions on an offender's classification level.     In
    subsequent comments to the media, after Edwards had filed an
    action for defamation and wrongful termination in the Superior
    Court, Patrick repeated his explanation that he had decided to
    remove Edwards from office because she had interfered with the
    independence of a SORB hearing officer.     Edwards filed an
    amended complaint, asserting a wrongful termination claim
    against the Commonwealth, and two defamation claims against
    Patrick, individually, one for each of the two statements.
    Patrick moved pursuant to Mass. R. Civ. P. 12 (b) (6), 
    365 Mass. 754
    (1974), to dismiss Edwards’s amended complaint on two
    grounds.   He argued that the court should conclude, consistent
    with Federal law and with a number of other jurisdictions, that
    he, as governor, had an absolute privilege for statements made
    in the course of his official duties.     In the alternative,
    Patrick argued that he had a qualified privilege, because the
    statements were made while acting within the scope of his
    official duties concerning Edwards's status as a public
    official, and that the allegations in the amended complaint were
    not sufficient to overcome that privilege.     Because, Patrick
    maintained, the amended complaint contained only bare conclusory
    3
    assertions of actual malice without allegations of facts
    sufficient to support those assertions beyond the level of mere
    speculation, the complaint did not meet the pleading
    requirements for a defamation claim under Iannacchino v. Ford
    Motor Co., 
    451 Mass. 623
    , 636 (2008).    A Superior Court judge
    denied Patrick's motion to dismiss the defamation claims, and
    denied the Commonwealth's motion to dismiss the wrongful
    termination claim.   Patrick appealed from the denial of his
    motion, and both defendants sought a stay in the Superior Court
    pending the resolution of that appeal.    We allowed Patrick's
    motion for direct appellate review.
    Considering first whether the amended complaint alleges
    facts sufficient to overcome a qualified or conditional
    privilege, we conclude that it does not assert facts sufficient
    to demonstrate that Patrick's statements to the media were made
    with actual malice, and thus the complaint against him properly
    should have been dismissed.   Given this conclusion, we need not
    reach Patrick's argument as to the existence of an absolute
    privilege against defamation claims for a governor, or other
    high-ranking State official, for statements made in the course
    of his or her official duties.
    1.   Background.   We recite the facts asserted in the
    amended complaint, taking them as true for purposes of
    evaluating the motion to dismiss.   SORB is an administrative
    4
    agency within the Executive Office of Public Safety and Security
    (EOPSS).   SORB is responsible for enforcing the provisions of
    the sex offender registry law, G. L. c. 6, §§ 178C-178Q, and
    also promulgates rules, regulations, and guidelines to implement
    those provisions.     See G. L. c. 6, § 178K (1).   The chair of
    SORB is "appointed by and serve[s] at the pleasure of the
    governor."   
    Id. Edwards had
    been a member of the Massachusetts bar for
    almost twenty-five years when Patrick appointed her as chair of
    SORB on November 5, 2007.    Edwards served in that role until
    September 16, 2014.    Prior to her appointment, Edwards had
    served as an assistant district attorney in Plymouth County for
    thirteen years.    She specialized in prosecuting sex offenses,
    child abuse, and domestic violence.
    a.     Sigh-Paglia matter.   According to the amended
    complaint, in September, 1993, Patrick's brother-in-law, Bernard
    Sigh, pleaded guilty to a charge of spousal rape in California;
    in his plea he admitted that he "accomplished an act of sexual
    intercourse with [his] wife against her will by means of force."
    He was sentenced to a term of incarceration followed by five
    years of probation.    Sigh moved to Massachusetts in 1995, but
    5
    did not register as a sex offender2 when the Legislature enacted
    the sex offender registry law in 1996.3
    In December, 2006, almost a year before Edward's
    appointment as chair, SORB notified Sigh of his duty to register
    as a level 1 (lowest risk) sex offender.   Sigh sought a hearing
    to challenge the determination that he had been convicted of a
    "like offense" to the offense of rape as defined in
    Massachusetts law.   SORB scheduled a hearing on his petition and
    assigned the matter to one of its board members.   While that
    hearing was pending, SORB referred to the office of the Attorney
    General the question whether a conviction of spousal rape under
    California law was a "like offense" to rape under Massachusetts
    law, thus requiring a Massachusetts resident to register with
    SORB.
    SORB hearing officer Attilio Paglia replaced the previously
    assigned board member, and scheduled a hearing on Sigh's
    2
    A sex offender is defined as a person who has been
    convicted of any violation of enumerated Massachusetts sex
    offenses, as well as like violations in other jurisdictions.
    See G. L. c. 6, § 178C. See generally Doe, Sex Offender
    Registry Bd. No. 151564 v. Sex Offender Registry Bd., 
    456 Mass. 612
    , 615 (2010).
    3
    The sex offender registry law, G. L. c. 6, §§ 178C-178Q,
    requires that anyone who has been convicted as a sex offender
    must register with SORB and with the local police department
    where the individual lives, unless, in limited circumstances, an
    individual has been deemed exempt. See G. L. c. 6, § 178E.
    6
    petition.4   SORB officials authorized Paglia to decide
    preliminary motions in the case, but instructed him to continue
    the hearing pending the Attorney General's review of the legal
    question concerning the status in Massachusetts of Sigh's
    offense.
    Notwithstanding these instructions, Paglia began the
    hearing on August 1, 2007.   After being informed of the hearing,
    Paglia's supervisor ordered him not to issue a decision in the
    matter pending a determination by the Attorney General.     Paglia
    continued to hear evidence on August 10 and 31 and issued an
    oral decision finding that the California crime of spousal rape
    is not a like offense to the Massachusetts crime of rape.
    Accordingly, he relieved Sigh of the obligation to register as a
    sex offender.   Paglia did not issue a written decision, as is
    required by SORB regulations.
    b.    Edwards's involvement in the Sigh-Paglia matter.
    Edwards took office on November 5, 2007, several months after
    the Sigh hearing and the oral decision.   She was advised by
    SORB's counsel and other SORB officials of the disagreement
    between SORB administrators and Paglia.   She also learned that,
    4
    Edwards's amended complaint alleges that Paglia, for an
    unknown reason, "took the extraordinary step" of removing the
    case from the previously assigned board member and assigning the
    case to himself.
    7
    as a result of his actions with respect to the Sigh matter,
    Paglia had been disciplined for insubordination.
    On May 9, 2008, Edwards met with Paglia to discuss the Sigh
    matter.    She informed Paglia (who is not an attorney) of the
    legal elements of rape as defined under Massachusetts law, and
    also told him that the California crime of spousal rape is a
    like offense to the Massachusetts crime of rape because "rape is
    rape."     After consulting with EOPSS and SORB's general counsel,
    Edwards directed that a written decision issue in the Sigh case.
    SORB also enacted an emergency regulation to permit it to
    correct errors of law by hearing officers.    To prevent further
    classification errors, Edwards also instituted a training
    program on the elements of Massachusetts sex offenses and on
    conducting classification hearings.
    Paglia resigned from his position at SORB and commenced a
    "whistleblower" action, G. L. 149, § 185, in the Superior Court
    against SORB, Edwards in her official capacity, and other SORB
    officials, claiming retaliation for his decision in the Sigh
    matter.5    Paglia claimed that the SORB defendants, including
    Edwards, engaged in repeated and unsuccessful efforts to change
    5
    Because Edwards referenced Paglia's complaint in her
    amended complaint, and Patrick attached the Paglia complaint to
    his motion to dismiss, the Paglia complaint is included in the
    record and may be considered by this court. See Coghlin Elec.
    Contrs., Inc. v. Gilbane Bldg. Co., 
    472 Mass. 549
    , 552 n.5
    (2015); Marram v. Kobrick Offshore Fund, Ltd., 
    442 Mass. 43
    , 45
    n.4 (2004).
    8
    the result of the Sigh hearing, and created a hostile work
    environment, characterized by harassing electronic mail messages
    and telephone calls, and poor performance reviews.   Paglia also
    claimed that he had complained to Edwards about "unlawful
    conduct that occurred prior to and during her tenure as Chair,"
    and that Edwards retaliated by accusing him (through the deputy
    counsel of EOPSS) of insubordination and performance
    deficiencies.   Paglia further asserted that Edwards had
    attempted to influence the independence of hearing officer
    decisions by instituting a regulation permitting SORB to revise
    or overturn decisions, known internally as the "Paglia
    Regulation," and hiring a hearing decision editor to "subject
    the finality of hearing examiner decisions to doubt and
    ambiguity."
    Edwards's termination.     According to the amended complaint,
    on September 15, 2014, Edwards was ordered to attend a meeting
    the next day at the governor's office, with the general counsel
    and chief of staff of EOPSS, and Patrick's director of boards
    and commissions, Kendra Foley.   Edwards was not given an
    explanation for the meeting.
    Edwards met with Foley on September 16, 2014.     She was
    joined by Patrick's legal counsel and a representative of human
    resources from EOPSS.   Patrick was not present at this meeting.
    Foley told Edwards, "As you know, you serve at the Governor's
    9
    pleasure.     He has decided to replace you as the Chairperson of
    the Sex Offender Registry Board."     Edwards asked Foley if there
    was "a problem," or if she had done something wrong.        Foley
    replied that Edwards had not done anything wrong, but repeated
    that her employment was being terminated.    To avoid the stigma
    of being terminated, Edwards asked if she could tender a letter
    of resignation.    Edwards was allowed to resign effective that
    day.
    d.   Patrick's statements to the media.   The amended
    complaint further states that Patrick made two statements to the
    media concerning Edwards's removal as SORB chair.      On
    September 22, 2014, he said during a press conference:
    "The final straw was the settlement of a lawsuit,
    which happened about not quite a year ago now, that
    involved some inappropriate, at least, maybe, unlawful,
    pressuring by the Chair and the Executive Director of a
    hearing officer to change the outcome of a case. The
    hearing officer did not ultimately do that. It turns out
    that the case is the case that arose out of my brother-in-
    law's experience way back at the beginning of the first
    campaign when the Republican Party, sorry to say, aided by
    the [Boston} Herald, nearly destroyed their lives."6
    On January 2, 2015, Patrick made additional comments to the
    media concerning his reasons for removing Edwards:
    "You know, people do things like this when they've
    been, sometimes when they've been called out, and, you
    6
    Patrick also stated that he had lost confidence in
    Edwards' ability to lead the SORB for other reasons: " several
    cases where the [Supreme Judicial Court] has reversed them"; "
    critici[sm] for not updating their regulations"; and " a number
    of reports about the work environment not being positive."
    10
    know, it's part of the business. The fact is that she
    influenced inappropriately, or attempted to influence
    inappropriately, a hearing officer, and that's a matter of
    record. That hearing did involve my brother-in-law, that
    is true. We've never made a secret of that, but it's still
    inappropriate, and that's the reason why I asked for her
    resignation.
    "We can't have officials inappropriately interfering
    with the independence of hearing officers. It undermines
    the whole process whether it involves someone I know or
    not."
    d.   Edwards's complaint.   On December 31, 2014, Edwards
    filed a complaint in the Superior Court against the
    Commonwealth, claiming wrongful termination for her removal as
    SORB chair, and against Patrick individually, alleging that his
    September 22, 2014 statements to the media "accusing her of
    wrongdoing" were defamatory.     Thereafter, on March 2, 2015,
    Edwards filed an amended complaint, adding a second claim of
    defamation based on Patrick's January 2, 2015, response to media
    inquiries following the filing of Edwards's initial complaint.
    Patrick moved to dismiss the defamation claims on grounds
    of absolute and qualified or conditional privilege.     A Superior
    Court judge denied the motion,7 noting that the matter of an
    absolute privilege had not been recognized by this court, and
    determining that Edwards had overcome the qualified privilege by
    7
    The judge also denied the Commonwealth's motion to dismiss
    the wrongful termination claim. The Commonwealth has not
    appealed from that decision, and the matter has been stayed as
    to both defendants pending resolution of this interlocutory
    appeal.
    11
    pleading sufficient facts to establish actual malice.     We
    allowed Patrick's application for direct appellate review.8
    Discussion.    We review the denial of a motion to dismiss de
    novo, accepting the facts alleged in the complaint as true and
    drawing all reasonable inferences in the plaintiff's favor.
    Curtis v. Herb Chambers I-95, Inc., 
    458 Mass. 674
    , 676 (2011).
    In assuming the facts as alleged, however, "[w]e do not regard
    as 'true' legal conclusions cast in the form of factual
    allegations."   Leavitt v. Brockton Hosp., Inc., 
    454 Mass. 37
    , 39
    n.6 (2009).    To survive a motion to dismiss, the facts alleged
    must "'plausibly suggest[] (not merely be consistent with)' an
    entitlement to relief."    
    Iannacchino, 451 Mass. at 636
    , quoting
    Bell Atl. Corp. v. Twombly, 
    550 U.S. 544
    , 557 (2007) (Twombly).
    See Schatz v. Republican State Leadership Comm., 
    669 F.3d 50
    , 56
    (1st Cir. 2012) (court applies Twombly pleading standard in
    defamation action by isolating and ignoring "actual malice
    buzzwords").
    a.   Absolute privilege.   Patrick argues first that he is
    immune from Edwards's defamation claims because his statements
    to the media were made in the discharge of his official duties
    as governor and thus are, or should be, protected by an absolute
    8
    The denial of Patrick's motion to dismiss, which raised
    claims of absolute and qualified privilege, was immediately
    appealable under the doctrine of present execution. Visnick v.
    Caulfield, 
    73 Mass. App. Ct. 809
    , 811 n.4 (2009).
    12
    privilege.   "An absolute privilege provides a defendant with a
    complete defense to a defamation suit even if the defamatory
    statement is uttered maliciously or in bad faith."   Mulgrew v.
    Taunton, 
    410 Mass. 631
    , 634 (1991).   In Massachusetts, the
    existence of an absolute privilege has been recognized in
    "comparatively few cases," Vigoda v Barton, 
    348 Mass. 478
    , 484
    (1965), and has been "limited to cases in which public policy or
    the administration of justice requires complete immunity."
    Ezekiel v. Jones Motor Co., 
    374 Mass. 382
    , 385 (1978).   See
    Sriberg v. Raymond, 
    370 Mass. 105
    , 108-109 (1976) (statements by
    party, counsel or witness made in relation to judicial
    proceeding); Sheppard v. Bryant, 
    191 Mass. 591
    , 592-593 (1906)
    (statements by witness testifying before legislative committee
    which were pertinent to questions and subject of examination).
    Patrick argues that, as the majority of States to have
    considered the question have done, we should adopt the Federal
    standard, which affords certain high-ranking Federal officials
    absolute immunity from defamation claims based on statements
    made within the scope of their official duties.   See Spalding v.
    Vilas, 
    161 U.S. 483
    , 498 (1896); 1 Sack on Defamation, Libel,
    Slander, and Related Problems § 8.2.5 (4th. ed. 2010) (Sack).
    The United States Supreme Court has expressed two
    significant policy reasons for the adoption of an absolute
    privilege.   See Barr v. Matteo, 
    360 U.S. 564
    , 569-576 (1959).
    13
    First, Federal officials should be able to discharge their
    duties uninhibited by the fear and distraction of lawsuits.       
    Id. at 571-573.
       Second, an absolute privilege furthers free speech
    by allowing Federal officials to speak with complete candor
    concerning matters of public importance.    
    Id. at 577
    (Black, J.,
    concurring).    The Court has recognized that application of an
    absolute privilege may result in an injustice to defamed
    citizens left without a remedy, but has deemed this a necessary
    sacrifice for the "greater good" given the specific positions at
    issue.   
    Id. at 576.
    As Patrick points out, consistent with the holding in Barr,
    the Restatement (Second) of Torts § 591 (2002) provides for an
    absolute privilege for defamation claims brought against high-
    ranking Federal and State executive officers, including
    governors or State "superior executive officers."    According to
    the Restatement, "[a]n absolute privilege to publish defamatory
    matter concerning another in communications made in the
    performance of his official duties exists for (a) any executive
    or administrative officer of the United States; or (b) a
    governor or other superior executive officers of the state."
    
    Id. A majority
    of States have been persuaded by this reasoning,
    and have adopted an absolute privilege which shields the
    governor, or cabinet-level State officials, from defamation
    14
    claims for statements made in the course of their official
    duties.   See 
    Sack, supra
    at § 8.2.5.   See, e.g., Blair v.
    Walker, 
    64 Ill. 2d 1
    , 6-11 (1976) (adopting absolute immunity to
    shield Illinois governor from defamation claim); Jones v. State,
    
    426 S.W.3d 50
    , 55-56 (Tenn. 2013) (cabinet-level State officials
    such as commissioner of Department of Correction immune from
    defamation claims arising from their official duties); Salazar
    v. Morales, 
    900 S.W.2d 929
    , 932 (Tex. App. 1995) (Texas Attorney
    General had absolute privilege to publish defamatory statements
    in communications associated with official duties).
    Nonetheless, other jurisdictions have recognized strong,
    countervailing considerations against extending an absolute
    privilege to a State governor and cabinet-level State officials.
    See e.g., Clark v. McGee, 
    49 N.Y.2d 613
    , 618 (1980) ("Public
    office does not carry with it a license to defame at will, for
    even the highest officers still exist to serve the public, not
    to denigrate its members").   Chief Justice Earl Warren,
    dissenting in Barr, observed that the public should have a right
    to criticize government officials without being "subjected to
    unfair -- and absolutely privileged -- retorts."   
    Barr, 360 U.S. at 584
    .   Consistent with this view, a substantial minority of
    State courts that have considered the issue have concluded that
    a qualified or conditional privilege is sufficient to protect
    high-ranking public officials from liability where their
    15
    statements are made in good faith and without malice.        See,
    e.g., Aspen Exploration Corp. v. Sheffield, 
    739 P.2d 150
    , 161
    (Alaska 1987) (application of absolute privilege to defamation
    suit against governor "would do little more than protect
    unprivileged defamatory statements leaving injured plaintiff
    without a remedy"); Goddard v. Fields, 
    214 Ariz. 175
    , 178-180
    (2007) (court declined to grant Attorney General absolute
    immunity to defend comments made in press release).
    As the motion judge noted in his decision, this court has
    not decided whether an absolute privilege shields the governor,
    or other high-ranking State officials, from liability for all
    defamation claims arising out of statements made in the
    performance of their official duties.   See Barrows v. Wareham
    Fire Dist., 
    82 Mass. App. Ct. 623
    , 630 n.10 (2012).     We
    considered the issue in considerable depth in two cases,
    
    Mulgrew, 410 Mass. at 634-635
    , and 
    Vigoda, 348 Mass. at 483-484
    .
    In Mulgrew, supra at 634, a police chief argued that he had an
    absolute privilege to defend public comments he made regarding a
    police officer's fitness for duty.   In Vigoda, supra at 481,
    483, a social worker brought a defamation claim against the
    superintendent of Boston State Hospital, in connection with
    written evaluations, and the superintendent claimed that his
    official statements should be protected by an absolute
    privilege.   In both cases, we declined to apply an absolute
    16
    privilege because a qualified privilege in those circumstances
    was sufficient to shield the public official from liability.
    See Mulgrew, supra at 635; Vigoda, supra at 484.
    Given the conflicting policy considerations discussed
    above, it is more prudent to examine whether Edwards pleaded
    sufficient facts to state a cognizable claim for defamation.       We
    conclude that she did not.
    b.   Adequacy of the complaint.    Edwards was required to
    allege sufficient facts to establish that:     (1) Patrick made a
    statement concerning her to a third party; (2) the statement was
    defamatory such that it could damage her reputation in the
    community; (3) Patrick was at fault for making the statement;
    and (4) the statement caused her to suffer economic loss or was
    actionable without economic loss.     Ravnikar v. Bogojavlensky,
    
    438 Mass. 627
    , 629-630 (2003).   In addition, as a public figure,
    Edwards is required to allege that Patrick made a false and
    defamatory statement with knowledge that it was false or
    reckless disregard of its falsity.9    See New York Times Co. v.
    Sullivan, 
    376 U.S. 254
    , 279-280 (1964); 
    id. at 270
    (First
    9
    Patrick's status as governor also provides an independent
    basis for the imposition of the actual malice standard. Edwards
    brought her defamation claim against Patrick for statements made
    while Patrick was acting within the scope his official duties.
    He was protected, at a minimum, by a qualified privilege when
    speaking to the media about Edwards's removal. See Mulgrew v.
    Taunton, 
    410 Mass. 631
    , 635 (1991); Vigoda v. Barton, 
    348 Mass. 478
    , 484 (1965).
    17
    Amendment to United States Constitution protects debate on
    public issues even where debate includes "vehement, caustic, and
    sometimes unpleasantly sharp attacks on government and public
    officials").   See also Murphy v. Boston Herald, Inc., 
    449 Mass. 42
    , 48 & n.8 (2007) (discussing application of actual malice
    requirement to defamation action brought by judge); Rotkiewicz
    v. Sadowsky, 
    431 Mass. 748
    , 755 (2000) ("As New York Times Co.
    v. 
    Sullivan[, supra
    ,] and subsequent cases have made clear, a
    plaintiff who is a public official may not recover damages for
    defamation related to his or her public office unless the
    plaintiff proves by clear and convincing evidence that the
    defendant made the false statement with actual malice").
    The actual malice standard requires the public figure to
    prove that the statement was made either with knowledge that it
    was false, or with reckless disregard as to whether it was
    false.   See 
    Rotkiewicz, 431 Mass. at 755
    .   Thus, to survive a
    motion to dismiss, Edwards must allege sufficient facts to
    establish that Patrick knew the statements were false, or acted
    with reckless disregard for their truth or falsity.   See 
    Vigoda, 348 Mass. at 485
    ("Where the official believes the matter to be
    true . . . and has not acted with actual malice . . . or with
    reckless indifference to the rights of the individual citizen,
    his conditional privilege is not abused" [citations omitted]).
    Reckless disregard requires more than negligence; a plaintiff
    18
    must prove that the individual making the alleged defamatory
    statement "entertained serious doubts as to the truth" of the
    statement.    
    Murphy, 449 Mass. at 48
    , quoting St. Amant v.
    Thompson, 
    390 U.S. 727
    , 731 (1968).    The actual malice test is
    subjective.   "That information was available which would cause a
    reasonably prudent man to entertain serious doubts is not
    sufficient.   In order to negate the privilege, the jury must
    find such doubts were in fact entertained by the defendant."
    Stone v. Essex County Newspapers, Inc., 
    367 Mass. 849
    , 867-868
    (1975).   See Gertz v. Robert Welch Inc., 
    418 U.S. 323
    , 334 n.6
    (1974).
    Because it is rare to garner direct evidence of an
    individual's state of mind, a plaintiff may rely on
    circumstantial evidence to prove that a defendant had actual
    knowledge that the statements were false, or had serious doubts
    about their accuracy.    Levesque v. Doocey, 
    560 F.3d 82
    , 90 (1st
    Cir. 2009).   See Bose Corp. v. Consumers Union of U.S., Inc.,
    
    692 F.2d 189
    , 196 (1st Cir. 1982), aff'd, 
    466 U.S. 485
    (1984)
    (subjective determination whether defendant in fact entertained
    serious doubts about truth of statement may be established by
    inference "as it would be very rare for a defendant to admit
    such doubts").   See also 
    Murphy, 449 Mass. at 57-58
    (determination of defendant's subjective state of mind may be
    made based on circumstantial evidence).
    19
    Edwards advances three distinct theories to support her
    claim that the amended complaint alleged sufficient facts to
    establish actual malice.    First, she points to a Patrick
    administration official's assurance that she had done nothing
    wrong as indicating the falsity of Patrick's subsequent
    statements accusing her of wrongdoing.     Second, she notes that
    the Paglia lawsuit, which Patrick referenced in his comments,
    did not accuse Edwards of pressuring Paglia to change his
    decision.   Third, Edwards contends that Patrick's spite and ill
    will toward her establish actual malice.     We address each
    argument in turn.10
    The amended complaint asserts that Edwards and Foley,
    Patrick's director of boards and commissions, met on
    September 16, 2014.    During that meeting, Foley informed
    Edwards:    "As you know, you serve at the Governor's pleasure.
    He has decided to replace you as Chairperson of the Sex Offender
    Registry Board."    Responding to Edwards's inquiry about the
    reasons for her removal, the complaint alleges that Foley
    10
    Edwards also claims that inconsistencies between
    Patrick's September 22, 2014, statement and his January 2, 2015,
    statement demonstrate that he lied about her removal. This
    argument is without merit. Patrick's January 2, 2015, remarks
    focused on the primary allegation that Edwards improperly sought
    to influence the independence of a hearing officer. His failure
    to mention the purported systemic difficulties at SORB, as he
    had in his statement in September, as a further reason to remove
    Edwards from her position as chair did not constitute evidence
    that he believed that Edwards's job performance had been
    satisfactory.
    20
    assured Edwards that she had not done anything wrong.   Yet,
    after Edwards's meeting with Foley, Patrick twice informed the
    media that Edwards was removed from her position for interfering
    with the independence of a hearing officer.
    Edwards concedes that Foley's statements are not directly
    attributable to Patrick.   She contends, however, that Foley's
    assurance that Edwards had done nothing wrong is evidence of
    what Patrick actually believed.   Edwards urges us to draw the
    following inferences:   (1) Patrick spoke with Foley before the
    September 16 meeting; (2) Patrick informed Foley that he had the
    authority to replace Edwards in the exercise of his discretion;
    (3) Patrick told Foley that Edwards had done nothing wrong; and
    (4) Patrick accused Edwards of interfering with the independence
    of a SORB hearing officer although he knew she had done nothing
    wrong.   All of these inferences strung together, Edwards argues,
    are sufficient to prove that Patrick's subsequent statements
    that he removed Edwards for interfering with a hearing officer
    were knowingly false or were made in reckless disregard of their
    falsity.
    This attempt to ground the allegation of actual malice on a
    statement purportedly made by Foley at the termination meeting
    does not satisfy the pleading standard set forth in 
    Iannacchino, 451 Mass. at 636
    .   The theory that Foley's statement somehow
    reflected Patrick's personal view of Edwards's job performance
    21
    would require a fact finder to jump from one inference to
    another absent any of the necessary factual support.    Edwards's
    assertions regarding Patrick's likely state of mind, based on
    Foley's alleged statement to Edwards, are too speculative to
    support a claim of actual malice.   See Shay v. Walters, 
    702 F.3d 76
    , 83 (1st Cir. 2012) ("inquiring court need not give weight to
    bare conclusions, unembellished by pertinent facts"); Biro v.
    Condé Nast, 
    963 F. Supp. 2d 255
    , 278 (S.D.N.Y. 2013), aff'd, 
    807 F.3d 541
    (2d Cir. 2015) ("Not only is '[p]roving actual malice a
    heavy burden,   . . . but in the era of [Ashcroft v. Iqbal, 
    556 U.S. 662
    (2009),] and Twombly, pleading actual malice is a more
    onerous task as well" [quotations and citation omitted]).     See
    also Sanford, Libel and Privacy § 13.3 at 13-62 (2d ed. Supp.
    2017) (noting difficulty in pleading actual malice in light of
    heightened pleading standards); 2 Sack on Defamation, Libel,
    Slander, and Related Problems, § 16:2.2 (noting courts'
    "insistence that litigation in which 'actual malice' must be
    established by the plaintiff provides no exception to the Iqbal
    and Twombly pleading requirements").
    In her second argument, Edwards contends that the
    allegations in the amended complaint are sufficient to establish
    actual malice because it is reasonable to infer that Patrick
    read the complaint in the Paglia action, and knew that the
    asserted pressure brought to bear on Paglia occurred before
    22
    Edwards was appointed to be SORB chair.     This inference,
    however, is not supported by Edwards's own allegations in the
    amended complaint concerning the Paglia lawsuit, nor by the
    plain language in the Paglia complaint that was submitted as an
    exhibit to the Superior Court.     In her amended complaint,
    Edwards acknowledges that Paglia did bring a complaint against
    her for retaliation, and that he filed that claim after Edwards
    discussed the Sigh classification decision with him, and stated
    that she disagreed with his decision because "rape is rape."
    Moreover, the Paglia lawsuit described in some detail Edwards's
    alleged role in the Sigh matter.     Paglia's complaint clearly
    alleged that Edwards pressured him to withdraw his
    classification decision and to classify Sigh as a sex offender
    under Massachusetts law, and retaliated against him for his
    failure to do so.   The complaint also alleged that Edwards
    "verbally berated" Paglia, "at one point making him so nervous
    and panicked that [he] had to go to the hospital."     Accordingly,
    no view of the allegations in the Paglia lawsuit would support a
    claim that Patrick was on notice, after reading the complaint,
    that Edwards did nothing wrong.
    Edward's third theory concerning the sufficiency of her
    complaint is that Patrick's ill will and spite over her role in
    his brother-in-law's case support a claim of actual malice.       In
    this view, Patrick's statements were motivated by hostility
    23
    toward Edwards for having "nearly destroyed the lives of his
    sister and brother-in-law."   Thus, Patrick's statements to the
    media accusing Edwards of wrongdoing were strictly personal,
    meant to harm Edwards's reputation, and served no public
    purpose.
    Evidence of ill will or spite is insufficient, standing
    alone, to establish actual malice.   In 
    Rotkiewicz, 431 Mass. at 755
    , quoting 
    Stone, 367 Mass. at 867
    , we held:
    "In the context of defamation, the term 'actual
    malice' does not mean the defendant's dislike of, hatred
    of, or ill will toward, the plaintiff. Rather, actual
    malice means that the 'defamatory falsehood was published
    with knowledge that it was false or reckless disregard of
    whether it was false.'"
    Regardless of Patrick's alleged spiteful, negative feelings
    toward Edwards, which we take, as we must, as true for purposes
    of considering the sufficiency of the complaint, Edwards was
    required to allege specific facts to prove that Patrick made his
    statements to the media with knowledge of their falsity or with
    reckless disregard of their truth or falsity.    That Patrick
    might have harbored ill will toward Edwards for "nearly
    destroy[ing]" the lives of some members of his family does not
    substitute for proof of actual malice.   See Beckley Newspapers
    Corp. v. Hanks, 
    389 U.S. 81
    , 82 (1967) ("personal spite, ill
    will or a desire to injure plaintiff" is not equivalent of
    actual malice).
    24
    Order denying motion to
    dismiss reversed.