OneBeacon America Insurance Co. v. Narragansett Electric Co. American Home Assurance Co. , 87 Mass. App. Ct. 417 ( 2015 )


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    13-P-1240                                            Appeals Court
    ONEBEACON AMERICA INSURANCE COMPANY vs. NARRAGANSETT ELECTRIC
    COMPANY; AMERICAN HOME ASSURANCE COMPANY & others,1 third-party
    defendants (No. 1).
    No. 13-P-1240.
    Suffolk.       June 3, 2014. - June 3, 2015.
    Present:    Kantrowitz, Hanlon, & Carhart, JJ.
    Conflict of Laws. Limitations, Statute of. Practice, Civil,
    Summary judgment, Statute of limitations, Dismissal,
    Judicial discretion, Attorney's fees. Insurance,
    Comprehensive liability insurance, Excess Liability
    Insurance, Construction of policy, Insurer's obligation to
    defend, Defense of proceedings against insured, Pollution
    exclusion clause, Disclaimer of liability. Indemnity.
    Contract, Insurance, Indemnity, Construction of contract,
    Parties, Performance and breach. Real Property,
    Environmental damage. Jurisdiction.
    1
    Century Indemnity Company; Certain Underwriters at
    Lloyd's, London and Certain London Market Insurance Companies;
    National Union Fire Insurance Company of Pittsburgh, PA
    (National Union); John Does 1-200; American International
    Specialty Lines Insurance Company (AISLIC); and Chartis
    Specialty Insurance Company (Chartis). During the course of the
    proceedings below, AISLIC was succeeded by Chartis. Subsequent
    to the proceedings, American Home Assurance Company, Chartis,
    and National Union were apparently succeeded by American
    International Group, Inc. For the sake of clarity, we refer to
    the parties as their names appear in the pleadings.
    2
    Civil action commenced in the Superior Court Department on
    July 25, 2005.
    Motions for summary judgment regarding choice of law issues
    were heard by Allan van Gestel, J., and a motion for
    reconsideration was considered by him; motions for summary
    judgment were heard by Margaret R. Hinkle, J., and Peter M.
    Lauriat, J.; the remaining issues were tried in two phases
    before them; and entry of final judgment was ordered by Lauriat,
    J.
    Jay T. Smith, of the District of Columbia (A. Hether Cahill
    with him) for Narragansett Electric Company.
    Kevin J. O'Connor for OneBeacon America Insurance Company.
    David B. Chaffin for Century Indemnity Company.
    Eileen T. McCabe, of New York, & John T. Harding, for
    Certain Underwriters at Lloyd's, London, & others, were present
    but did not argue.
    Michael F. Aylward, for American Home Assurance Company &
    others, was present but did not argue.
    KANTROWITZ, J.     To put this rather dense environmental case
    in perspective, pollution in some of the affected areas started
    in the mid-1800s, and the first of several insurance policies at
    issue was written in 1945.    Today, we are asked to rule on the
    propriety of the allowance of numerous summary judgment motions
    and the verdicts in three separate, lengthy jury trials.2
    I.   Background.   The plaintiff, OneBeacon America Insurance
    Company (OneBeacon), brought this declaratory judgment action in
    July, 2005, against its insured, Narragansett Electric Company
    (NEC), seeking a determination that OneBeacon had no duty to
    2
    We also review the conversion of the voluntary dismissal
    without prejudice of certain of Narragansett Electric Company's
    counterclaims to a dismissal with prejudice.
    3
    defend or indemnify NEC for damages associated with
    environmental contamination at several sites, formerly utilized
    by NEC's predecessors for manufactured gas plant operations and
    waste disposal.    NEC counterclaimed for breach of contract and
    declaratory relief, adding other insurers that had issued
    primary and excess liability insurance policies to NEC for the
    years in question.
    The majority of NEC's claims were dismissed on summary
    judgment as either time-barred or as not covered under the
    policies.   NEC appeals from those dismissals.    In the three jury
    trials, NEC prevailed on its remaining claims, against Century
    Indemnity Company (Century) and Certain Underwriters at Lloyd's,
    London and Certain London Market Insurance Companies
    (collectively, London), who cross-appeal.    We affirm in part and
    reverse in part.
    The issues before us are numerous and complex, involving
    Massachusetts procedure and Rhode Island substantive law.       The
    substantive aspects of the appeal and cross appeals are fact-
    intensive and involve Rhode Island law.     We address them by way
    of an unpublished memorandum and order pursuant to our rule
    1:28, which accompanies this opinion.3    Our discussion here
    focuses principally on NEC's appeal from the denial of certain
    3
    See OneBeacon America Ins. Co. v. Narragansett Elec. Co.
    (No. 2), 87 Mass. App. Ct.    (2015), issued this day.
    4
    claims as untimely under Massachusetts law.      We consider the
    issue of timeliness and the accrual of claims in the context of
    insurance coverage for environmental contamination.4
    A.     The parties and policies.   NEC is a Rhode Island
    utility company with its principal place of business in
    Providence.    It is successor to the Blackstone Valley Electric
    Company (BVEC), and the Blackstone Valley Gas & Electric
    Company.5    The sites involved in this case were used by NEC's
    predecessors for manufactured gas plants and electric
    operations, and for waste disposal, from the mid-1800s until the
    1980s.    Soil and groundwater contamination were eventually
    discovered at those sites, prompting governmental and private
    actions against NEC.     NEC sought defense costs and
    indemnification from a number of insurers that issued primary
    and excess policies to NEC for policy periods between 1945 and
    1986.
    OneBeacon, through its predecessors, issued thirteen
    primary comprehensive general liability policies to NEC,
    covering the period of October, 1972, to January 1, 1985.       These
    policies provided for defense costs and indemnification for
    4
    The cross appeals also raise issues involving accrual in
    connection with one of the jury trials, which we address in our
    rule 1:28 memorandum and order.
    5
    For the sake of clarity, we refer to the companies by
    their current name, NEC.
    5
    property damage in actions brought against the insured by third
    parties.
    Predecessors of Century issued both primary and excess
    coverage to NEC.    The primary policy was for January 1, 1985, to
    January 1, 1986, and similarly provided for defense costs and
    indemnification.   The excess policies were for July 8, 1949, to
    May 1, 1965, and provided indemnification coverage in excess of
    retained limits as specified in the policies.    Excess policies
    were also issued by American Home Assurance Company (American
    Home), for June 1, 1973, to June 1, 1985,6 and by London, for
    March 1, 1945, to June 1, 1968.
    B.    The sites, response actions, and notices.   Of the eight
    involved sites, seven are located in Rhode Island; the remaining
    site is located in Massachusetts and Rhode Island.7    A Superior
    Court judge (first judge) divided the sites into two phases for
    litigation purposes.8
    6
    AISLIC and National Union, related entities of American
    Home, issued pollution legal liability (PLL) policies to NEC as
    well. Chartis is the successor to AISLIC.
    7
    While we could speculate why redress was not sought in the
    State with the greatest number of affected sites, we do not.
    8
    On November 19, 2007, the judge ordered the parties to
    select two or three sites "to be representative sites for the
    purposes of all further discovery and trial in the initial phase
    of this action."
    6
    1.    Phase I.     The parties jointly stipulated to the
    selection of the "Tidewater" and "Lawn Street" sites for Phase
    I.9
    a.    Tidewater.     The Tidewater site is located in Pawtucket,
    Rhode Island, and was formerly used as a manufactured gas plant
    and power plant.       On October 28, 1986, the Rhode Island
    Department of Environmental Management (RIDEM) notified NEC that
    contaminated waste materials had been found at the site and
    requested that NEC construct a barrier to prevent public access
    to the contaminated area pending investigation.        In 1987, NEC
    forwarded the RIDEM correspondence to National Union Fire
    Insurance Company of Pittsburgh, PA (National Union), and
    Century.     On September 12, 1995,10 RIDEM issued a "Letter of
    Responsibility" (LOR) to NEC, asserting that NEC was a
    responsible party for alleged releases of certain contaminants
    and demanding that NEC undertake a remedial investigative work
    plan at its own expense.       The LOR set forth enforcement actions
    and penalties for failure to comply.        NEC agreed to the LOR on
    9
    A second Superior Court judge handled the motion practice
    with respect to the Phase I sites, and also presided over a jury
    trial concerning the existence and terms of six lost London
    policies. In addition, she subsequently presided over a jury
    trial regarding the unresolved questions concerning the Lawn
    Street site. A third Superior Court judge presided over a jury
    trial with respect to the issues not resolved by summary
    judgment for the Tidewater site.
    10
    The reason for the lengthy delay is unclear.
    7
    September 22, 1995, and on April 17, 1996, NEC submitted a draft
    of the requisite plan to RIDEM.
    On October 5, 1995, NEC notified OneBeacon, American Home,
    Century, and London of the Tidewater LOR and demanded defense
    costs and indemnification.    On November 15, 1995, Century
    notified NEC that it could not find the 1985 policy and was
    reserving its rights.     On December 27, 1996, American Home
    disclaimed coverage as to its excess policies that did not
    provide coverage for pollution legal liability (PLL).     On June
    14, 2001, American Home disclaimed coverage as to its PLL
    policies as well.   On March 18, 1996, and again on October 14,
    1998, OneBeacon disclaimed coverage, and on March 25, 1996,
    London disclaimed as to its duty to defend as an excess carrier,
    and reserved its rights as to indemnification.
    b.   Lawn Street.    The second site selected, Lawn Street, is
    located partially in Attleboro, Massachusetts, and partially in
    Cumberland, Rhode Island, and was formerly a sand and gravel pit
    owned by a third party.    NEC disposed sulfur-containing oxide
    box wastes from Tidewater at Lawn Street.     On November 21, 1986,
    the Massachusetts Department of Environmental Quality
    Engineering (DEQE)11 sent NEC a "Notice of Responsibility" (NOR)
    11
    The Department of Environmental Protection is the
    successor agency to the Department of Environmental Quality
    Engineering. See St. 1989, c. 240, § 101.
    8
    pursuant to G. L. c. 21E, for the presence of contaminants at
    Lawn Street.    In April, 1987, NEC notified OneBeacon of the NOR
    regarding Lawn Street.     On October 23, 1987, NEC entered into an
    administrative consent order with DEQE that required NEC to
    prepare and implement site investigation plans.     Subsequently,
    on September 13, 1996, NEC entered into an amended
    administrative consent order, agreeing to comply with the
    requirements of the Department of Environmental Protection (DEP)
    for remediating the site.
    On February 29, 1996, NEC demanded coverage from American
    Home.     On December 27, 1996, American Home disclaimed coverage
    as to its non-PLL policies and reserved its rights as to the PLL
    policies; on June 14, 2001, American Home disclaimed coverage
    under the PLL policies as well.     On May 27, 1998, NEC notified
    OneBeacon of the amended administrative consent order for Lawn
    Street, and on October 14, 1998, OneBeacon disclaimed coverage.12
    12
    On June 8, 2001, London disclaimed any duty to defend, as
    an excess insurer, and reaffirmed its reservation of rights
    regarding coverage. London eventually denied coverage based on
    its position that no covered event took place at Lawn Street
    during the policy period. On March 31, 1997, NEC sought a
    coverage determination from Century for Lawn Street. Century
    responded that it was investigating the claim under a
    reservation of rights.
    9
    2.   Phase II.     The Phase II sites are the Pawtucket water
    supply board (PWSB), Hamlet Avenue, J.M. Mills, High Street,
    Pond Street, and Exchange Street.13
    a.   PWSB.    The PWSB site, located in Cumberland, Rhode
    Island, was a waste disposal site that received sulfur-
    containing oxide box waste from NEC that allegedly caused a
    release of hazardous substances.      On September 12, 1995, RIDEM
    sent NEC an LOR and demanded reimbursement of $296,381.70 for
    remediation.      On September 22, 1995, NEC agreed to comply by
    remitting the costs to RIDEM, pursuant to an escrow agreement
    whereby the funds were held pending resolution of related
    litigation.14     On October 5, 1995, NEC notified OneBeacon,
    American Home, Century, and London of RIDEM's claims and sought
    defense costs and indemnification for responding to the LOR.         On
    November 15, 1995, Century issued a reservation of rights,
    stating that it was trying to locate the relevant policies.
    OneBeacon disclaimed coverage on March 18, 1996, and again on
    13
    The Davies Vocational School site    was also litigated in
    Phase II. NEC has not appealed from the     dismissal of its claims
    for Davies Vocational School. The third     Superior Court judge
    handled the motion practice with respect    to the Phase II sites.
    14
    The escrow agreement provided that NEC would deposit the
    funds "to satisfy its obligations to the State pending
    resolution of the issue of whether FFC [ferric ferrocyanide] is
    a hazardous substance" under State and Federal law, which NEC
    was litigating in a related matter.
    10
    October 14, 1998.    On March 25, 1996, London notified NEC that
    it had no duty to defend under the excess policies, and reserved
    its rights as to any indemnification obligations.     On December
    27, 1996, American Home denied coverage based on its policy's
    "pollution exclusion" provision, and again declined coverage on
    June 14, 2001.
    b.   Hamlet Avenue.   The Hamlet Avenue site, located in
    Woonsocket, Rhode Island, was used by NEC as a manufactured gas
    plant and power plant.     Soil and groundwater contamination were
    found at the site, and on February 11, 1997, RIDEM issued an LOR
    to NEC, directing NEC to develop a site investigation plan.     On
    February 21, 1997, NEC notified OneBeacon, American Home,
    Century, and London, and sought defense costs and
    indemnification.    On February 25, 1997, NEC settled with RIDEM,
    agreeing to pay for the work specified in the LOR, but did not
    notify the insurers.    Century responded on April 7, 1997,
    reserving its rights.    Also on April 7, 1997, London informed
    NEC that it had no duty to defend under the excess policies and
    reserved its rights as to any obligation to indemnify.     On
    October 14, 1998, OneBeacon disclaimed coverage, and on June 14,
    2001, American Home disclaimed coverage as well.15
    15
    Chartis (as successor to AISLIC) was also notified of the
    LOR on February 21, 1997, and disclaimed coverage on November
    24, 1997.
    11
    c.   J.M. Mills.   J.M. Mills is a former landfill located in
    Cumberland, Rhode Island.   Between 1967 and 1982, NEC hired a
    contractor to carry waste from one of its facilities to J.M.
    Mills, which was owned by a third party.   The waste included
    creosote-covered utility poles.   In 2000, the Environmental
    Protection Agency (EPA), in the course of investigating
    contamination at J.M. Mills, issued a "Request for Information"
    (RFI) to NEC.   On May 28, 2004, EPA identified NEC as a
    potentially responsible party (PRP), and informed NEC that it
    was liable for past and future cleanup costs.   NEC sought
    coverage from OneBeacon, Century, London, and American Home for
    expenses in connection with the cleanup of the site.    All of the
    insurers disclaimed coverage, based either on the pollution
    exclusion provisions in their policies, or on the basis that no
    triggering event occurred during the policy period.
    d.   High, Pond, and Exchange Streets.   The final three
    sites are referred to as High Street, Pond Street, and Exchange
    Street, located in Central Falls, Woonsocket, and Pawtucket,
    Rhode Island, respectively.   When BVEC merged into NEC in 2000,
    NEC notified RIDEM of the prior use of those sites as
    manufactured gas plants.    NEC also notified the insurers on
    April 5, 2000, of the potential for governmental claims
    12
    regarding cleanup of these sites and included the sites in its
    counterclaims.16
    C.    Prior proceedings.   OneBeacon filed this action in
    Superior Court on July 25, 2005, seeking a declaration that it
    has no duty to defend or indemnify NEC for environmental
    contamination claims under the thirteen comprehensive general
    liability insurance policies issued to NEC between 1972 and
    1985.     On September 14, 2005, NEC counterclaimed against
    OneBeacon for breach of contract and declaratory relief.      On
    cross motions for summary judgment, the first Superior Court
    judge ruled that Rhode Island substantive law would apply in
    interpreting the policies.      The second judge determined that
    Massachusetts's six-year statute of limitations would apply to
    the claims, rather than Rhode Island's ten-year statute of
    limitations.    On October 12, 2007, NEC amended its counterclaim,
    adding the other insurers involved in this appeal, and
    subsequently filed a second amended counterclaim on July 13,
    2009, adding additional insurers and claims, including a claim
    against AISLIC for defense costs, and against Century for breach
    of its 1985 primary policy.
    On the Phase I claims, summary judgment entered for
    OneBeacon and American Home on statute of limitations grounds
    16
    RIDEM had yet to take action with respect to these three
    sites at the time of the final hearing in these proceedings.
    13
    with respect to both Tidewater and Lawn Street.17   On the same
    basis, summary judgment entered for Century on NEC's duty to
    defend claim as to Tidewater, but NEC's claims against Century
    and London for indemnification were tried to a jury, which found
    for NEC.   As to Lawn Street, summary judgment entered for London
    and American Home (see note 
    17, supra
    ) on their duty to
    indemnify, on the ground that no triggering event had occurred
    during the policy period.   NEC's claims against Century for the
    Lawn Street site went to trial, with a jury verdict for NEC.18
    NEC also prevailed in a third trial to establish the terms of
    six lost policies issued by London.
    In the Phase II proceedings, summary judgment entered for
    all insurers on NEC's claims for PWSB and Hamlet Avenue, on
    statute of limitations grounds.   As to J.M. Mills, summary
    judgment entered for OneBeacon, Century, and American Home based
    on the pollution exclusion clauses in their policies; summary
    judgment entered for London (as it had on the Lawn Street
    claims) on the basis that no triggering event had occurred
    during the policy period.   NEC moved to voluntarily dismiss its
    17
    As to Lawn Street, summary judgment entered for American
    Home for the additional reason that no triggering event had
    occurred during the policy period.
    18
    At the beginning of the Lawn Street trial, Century waived
    its statute of limitations defense as to the duty to defend, and
    trial proceeded on the indemnification claims.
    14
    claims for High Street, Pond Street, and Exchange Street.        The
    motion was allowed, conditioned on NEC's paying the insurers'
    attorney's fees related to those claims.     When the parties
    failed to agree on how to proceed as to the fee request, the
    judge dismissed the claims with prejudice, omitting the fee
    award.
    We address in this opinion NEC's appeal from the summary
    judgment rulings dismissing its claims as time-barred.     We also
    address NEC's appeal from the dismissal, with prejudice, of its
    claims for High Street, Pond Street, and Exchange Street.19
    II.   Issues on appeal.   A.   Statute of limitations.     NEC
    argues that the judge erred in applying Massachusetts's six-year
    statute of limitations rather than Rhode Island's ten-year
    period, and that, in any event, its claims were not time-barred
    under either provision.
    1.    Choice of law.   Massachusetts provides a six-year
    limitations period, under G. L. c. 260, § 2, for breach of
    contract claims, while Rhode Island provides a ten-year
    limitations period, under R.I. Gen. Laws § 9-1-13.     The forum
    19
    In our accompanying rule 1:28 memorandum and order, we
    address Century and London's cross appeals from certain rulings
    made by the trial judges at their respective jury trials
    (concerning the Phase I sites and the six lost London policies),
    as well as NEC's appeal from the allowance of various insurers'
    summary judgment motions on other than statute of limitations
    grounds (concerning J.M. Mills and Lawn Street).
    15
    State applies its own conflict of law rules in determining which
    State's law governs.    See Clarendon Natl. Ins. Co. v. Arbella
    Mut. Ins. Co., 
    60 Mass. App. Ct. 492
    , 495 (2004).    In resolving
    a question involving the statute of limitations, Massachusetts
    utilizes the choice of law analysis set forth in Restatement
    (Second) of Conflict of Laws § 142 (Supp. 1989).20   Nierman v.
    Hyatt Corp., 
    441 Mass. 693
    , 695 (2004), citing New England Tel.
    & Tel. Co. v. Gourdeau Constr. Co., 
    419 Mass. 658
    , 663-664
    (1995).    Where, as here, the forum State has the shorter statute
    of limitations, which bars the claim, we apply § 142(1) of the
    Restatement, pursuant to which Massachusetts's six-year statute
    of limitations governs NEC's claims, unless exceptional
    20
    Section 142 of the Restatement provides:
    "Whether a claim will be maintained against the
    defense of the statute of limitations is determined under
    the principles stated in § 6. In general, unless the
    exceptional circumstances of the case make such a result
    unreasonable:
    "(1) The forum will apply its own statute of
    limitations barring the claim.
    "(2) The forum will apply its own statute of
    limitations permitting the claim unless:
    "(a) maintenance of the claim would serve no
    substantial interest of the forum; and
    "(b) the claim would be barred under the
    statute of limitations of a state having a more
    significant relationship to the parties and the
    occurrence."
    16
    circumstances make the result unreasonable.    Shamrock Realty Co.
    v. O'Brien, 
    72 Mass. App. Ct. 251
    , 255-256 (2008).    NEC has
    identified no reason why Rhode Island was not available as an
    alternative forum or why it would have been "extremely
    inconvenient" to bring its claims there.    See 
    id. at 257.
    Specifically noting that NEC could have brought its claims in
    Rhode Island rather than awaiting OneBeacon's filing suit,21 the
    judge properly ruled that Massachusetts's six-year statute of
    limitations for contract actions applied.
    NEC asserts that the choice-of-law principles of
    Restatement (Second) of Conflict of Laws § 6 (1971), referenced
    in the first sentence of § 142, require a different result from
    that provided in § 142(1).22   However, we interpret § 142(1) to
    21
    Indeed, even after OneBeacon filed suit in 2005, NEC
    could have filed a suit in Rhode Island and sought dismissal of
    the OneBeacon Massachusetts case. As we have noted, seven of
    the eight sites at issue were located in Rhode Island.
    22
    The factors listed in Restatement (Second) of Conflict of
    Laws § 6(2) (1971) are:
    "(a) the needs of the interstate and international
    systems,
    "(b) the relevant policies of the forum,
    "(c) the relevant policies of other interested states
    and the relative interests of those states in the
    determination of the particular issue,
    "(d) the protection of justified expectations,
    17
    be consistent with the § 6 factors when the law of the forum
    State would bar the claim.   See New England Tel. & Tel. Co. v.
    Gourdeau Constr. 
    Co., 419 Mass. at 664
    n.6 ("[t]he balance of
    § 142 seems to set forth the way in which the principles of § 6
    will be implemented"); Shamrock Realty Co. v. O'Brien, 72 Mass.
    App. Ct. at 256, quoting from Restatement (Second) of Conflict
    of Laws § 142 comment f (Supp. 1989) (the forum State "has a
    substantial interest in preventing the prosecution in its courts
    of claims which it deems to be 'stale'").   Moreover, NEC's
    interpretation would impermissibly render all but the first
    sentence of § 142 superfluous.   Cf. Wheatley v. Massachusetts
    Insurers Insolvency Fund, 
    456 Mass. 594
    , 601 (2010) (statute
    should not be interpreted to leave any part inoperative or
    superfluous).
    2.    Accrual.   NEC alternatively argues that its claims were
    timely because they accrued within the six-year limitations
    period.   As mentioned, NEC's counterclaims against OneBeacon
    were brought in September, 2005, while most of its claims
    against the other insurers were brought in 2007, and still
    "(e) the basic policies underlying the particular
    field of law,
    "(f) certainty, predictability and uniformity of
    result, and
    "(g) ease in the determination and application of the
    law to be applied."
    18
    others in 2009.   We examine the history of dealings between NEC
    and the insurers to determine when NEC's claims accrued and,
    thus, whether the motion judges erred in determining that
    certain claims were time-barred.
    The statute of limitations for a claim for breach of an
    insurance policy, as in a contract action generally, begins to
    run on the date of the insurer's alleged breach.     See Berkshire
    Mut. Ins. Co. v. Burbank, 
    422 Mass. 659
    , 661 (1996).     Under this
    rule, NEC's claims accrued when the insurers failed or refused
    to pay defense and indemnity costs under the policies.        See 
    id. at 663
    n.5.   An action for breach of an insurance policy, like
    an action in tort, however, may be tolled until the insured
    discovers the facts giving rise to its claim.     Szymanski v.
    Boston Mut. Life Ins. Co., 
    56 Mass. App. Ct. 367
    , 370 (2002).
    "When . . . the parties press different events as triggering
    accrual, the factual inquiry focuses on which was the first
    event reasonably likely to put the plaintiff on notice that the
    defendant's conduct had caused him injury."     
    Id. at 371.
       NEC
    and the insurers disagree as to the nature and extent of the
    injury that should have alerted NEC to its claims.
    a.   Duty to defend.   NEC appeals from the summary judgment
    decisions of the second judge for OneBeacon and Century as to
    Tidewater, and from the decision of the third judge for both
    19
    insurers as to Hamlet and PWSB.23   The primary policies, issued
    by OneBeacon and Century, provided that the insurers had the
    "right and duty to defend" suits against the insured.   NEC's
    initial counterclaim, filed in 2005, asserted that OneBeacon had
    a duty to defend.   It was not until NEC's second amended
    counterclaim, filed in 2009, that NEC asserted that Century also
    had a similar duty to defend.   NEC's claims for breach of the
    duty to defend accrued when its demand to the insurers for costs
    associated with defending the claims was refused, and NEC began
    to incur such costs.   See Siebe, Inc. v. Louis M. Gerson Co., 
    74 Mass. App. Ct. 544
    , 558 (2009) (limitations period for breach of
    duty to defend begins to run when insured is sued, insurer
    refuses to defend, and insured begins to incur defense costs).
    See also Berkshire Mut. Ins. Co. v. 
    Burbank, 422 Mass. at 662
    (action against insurer accrued when it refused to arbitrate
    plaintiff's claim); Lumbermens Mut. Cas. Co. v. Y.C.N. Transp.
    Co., 
    46 Mass. App. Ct. 209
    , 214 (1999) (assuming insurer's
    disclaimer violated duty to defend, insured required to bring
    action to recover defense costs within six years from the
    disclaimer); John Beaudette, Inc. v. Sentry Ins. A Mut. Co., 
    94 F. Supp. 2d 77
    , 102-103 (D. Mass. 1999).   The judges properly
    23
    NEC also brought a claim for defense costs against one
    excess insurer (AISLIC), which is not at issue on appeal.
    20
    ruled that NEC's claims for defense costs were time-barred based
    on the dates it received the insurers' disclaimers.24
    NEC urges that its duty to defend claims should be governed
    by the majority rule, which requires resolution of the
    underlying litigation against the insured before a claim for
    breach of the duty to defend accrues.   See, e.g., Dutton-Lainson
    Co. v. Continental Ins. Co., 
    271 Neb. 810
    , 825-828 (2006), and
    cases cited; 17 Couch, Insurance § 236:102 (3d ed. 2000) (citing
    rule that underlying judgment triggers accrual of action for
    refusal to defend but acknowledging authority to the contrary).
    A primary reason cited for waiting until the underlying
    litigation concludes is to ascertain the extent of the insured's
    defense costs.   See, e.g., Brannon v. Continental Cas. Co., 
    137 P.3d 280
    , 285 n.20 (Alaska 2006).   Massachusetts, however, does
    not follow the majority rule.   Here, certainty as to the amount
    of a plaintiff's claim is not a prerequisite to accrual of a
    breach of contract claim.   See, e.g., International Mobiles
    Corp. v. Corroon & Black/Fairfield & Ellis, Inc., 29 Mass. App.
    Ct. 215, 221 (1990) (breach of contract claim accrued when
    24
    As we have noted, OneBeacon disclaimed coverage as to
    Tidewater and PWSB on March 18, 1996, and again on October 14,
    1998; Century reserved its rights on November 15, 1995. As to
    Hamlet, OneBeacon disclaimed coverage on October 14, 1998, and
    Century reserved its rights on April 7, 1997. NEC's claim for
    coverage from OneBeacon was filed in September, 2005; its
    counterclaim against Century for a duty to defend was not filed
    until July, 2009, in the second amended counterclaim.
    21
    insurance agent failed to procure insurance policy, not later
    date, after trial of underlying negligence claim against
    insured).   See also DiGregorio v. Commonwealth, 10 Mass. App.
    Ct. 861, 862 (1980).   Therefore, accrual of an action for
    defense costs is not postponed until their full extent can be
    determined.
    NEC additionally argues that accrual should be tolled
    because the duty to defend is a continuing obligation, which the
    insurer might cure by the litigation's conclusion.   See Vigilant
    Ins. Co. v. Luppino, 
    352 Md. 481
    , 492 (1999).   In Massachusetts,
    however, the possibility that the insurer might eventually cure
    the breach does not affect accrual once the breach occurs.    See,
    e.g., International Mobiles Corp. v. Corroon & Black/Fairfield &
    Ellis, 
    Inc., 29 Mass. App. Ct. at 221
    , citing DiGregorio v.
    
    Commonwealth, 10 Mass. App. Ct. at 862
    (rejecting plaintiff's
    argument that accrual should be tolled until condition defendant
    required for payment of damages was fulfilled so that plaintiff
    could ascertain whether defendant would make any payment).
    Contrast Lumbermens Mut. Cas. Co. v. Y.C.N. Transp. 
    Co., 46 Mass. App. Ct. at 214-215
    (by making partial payment after first
    disclaiming coverage and after statute of limitations had run,
    insurer waived the limitations defense).   Accordingly, we
    decline to follow those jurisdictions that require resolution of
    22
    the underlying litigation before the insured's claim for breach
    of the duty to defend accrues.25
    NEC further complains that the judges wrongly treated
    Century's reservation of rights as a disclaimer of Century's
    duty to defend regarding claims against NEC for environmental
    pollution at Tidewater, Hamlet, and PWSB.   Century reserved its
    rights for Tidewater and PWSB on November 15, 1995, and for
    Hamlet on April 7, 1997, but then failed to make a decision for
    a number of years, even as NEC incurred costs.26
    We agree with the judges that Century's failure to render a
    decision on NEC's request for a defense, despite the significant
    passage of time, constituted a breach that triggered the statute
    of limitations at some point well before 2003.     As one of the
    25
    We also reject NEC's reliance on the "no action"
    provision in some of the policies as a basis to postpone accrual
    until judgment enters in the underlying action. The typical
    provision here provided, in relevant part, that "[n]o action
    shall lie against the [insurer] . . . until the amount of the
    Insured's obligation to pay shall have been finally determined
    either by judgment . . . or by written agreement." See, e.g.,
    Ratner v. Canadian Universal Ins. Co., 
    359 Mass. 375
    (1971).
    There, although the insurer argued the claim against it was
    premature under the policy's "no action" provision, the court
    held that an insurer that "without right has refused to defend
    an action against its insured no longer can insist upon the case
    being carried to judgment against the insured." 
    Id. at 379,
    quoting from Berke Moore Co. v. Lumbermens Mut. Cas. Co., 
    345 Mass. 66
    , 70 (1962). See John Beaudette, Inc. v. Sentry Ins. A
    Mut. 
    Co., 94 F. Supp. 2d at 101-103
    .
    26
    Indeed, for all that appears, Century never made a formal
    disclaimer of its duty to defend.
    23
    judges explained, the time needed for the insurer to make a
    determination regarding its duty to defend "required no more
    than a comparison of the LOR against the terms of the 1985
    policy."   See Siebe, Inc. v. Louis M. Gerson Co., 74 Mass. App.
    Ct. at 548, 558 (claim accrued when insured sent insurer notices
    of underlying lawsuits, and insurer failed to reply to notices).
    See also DiGregorio v. 
    Commonwealth, 10 Mass. App. Ct. at 862
    ;
    Felton v. Labor Relations Commn., 
    33 Mass. App. Ct. 926
    , 927-928
    (1992) (plaintiff's claim barred where he waited ten months,
    without inquiry, for union's response to his request to file
    grievance); Epstein v. C.R. Bard, Inc., 
    460 F.3d 183
    , 187-188
    (1st Cir. 2006) (statute of limitations was not tolled pending
    defendant's reply to plaintiff's letter inquiring whether
    defendant was improperly using his technology).
    b.   Duty to indemnify.   Accrual of NEC's claims for breach
    of the insurers' duty to indemnify involves somewhat different
    considerations.   The policies required the insurers to indemnify
    NEC for amounts that NEC became legally obligated to pay as
    damages, because of property damage, in actions brought against
    it by third parties.27   Thus, NEC's claims against the insurers
    accrued when the insurers breached that duty, by failing or
    27
    The language of the policies differs slightly, some
    referring to the insured's legal obligation or loss the insured
    is legally obligated to pay, others to the insured's liability
    arising from a claim against it or imposed by law.
    24
    refusing to pay environmental response costs that NEC became
    legally obligated to pay.   See Berkshire Mut. Ins. Co. v.
    
    Burbank, 422 Mass. at 663
    n.5 (collecting cases).
    NEC urges that its cause of action did not accrue until its
    legal obligation to pay environmental damages was established
    through adjudicatory proceedings, whether by judgment,
    settlement, or other binding determination.     See, e.g., John
    Beaudette, Inc. v. Sentry Ins. A Mut. 
    Co., 94 F. Supp. 2d at 103
    (reasoning, inter alia, that underlying lawsuit against insured
    might determine that insured was not liable).    See also 17
    Couch, Insurance § 236:17 (3d ed. 2000) (claim under commercial
    policy covering legal liability of insured accrues upon
    rendering of judgment against insured).   While we understand the
    argument, we think a legal obligation imposed by a governmental
    agency, pursuant to an environmental statute, is different.       The
    insured's liability for remediation in such instances may be
    determined long before final judgment.    Indeed, given the public
    interest in a prompt response to environmental hazards, the
    insured's legal obligation for the expenses may arise without
    any litigation at all.
    In Hazen Paper Co. v. United States Fid. & Guar. Co., 
    407 Mass. 689
    , 693-697 (1990), for example, a letter from the EPA
    was deemed the equivalent of a lawsuit, for purposes of
    establishing a duty to defend.   In that case, the insured was
    25
    required to respond to the EPA's assertion that releases of
    hazardous substances were occurring at a facility where the
    insured had sent solvents for recycling.     The EPA letter, while
    seeking the insured's voluntary participation, essentially
    required the insured's commitment to all measures needed to
    remediate the site, and advised of penalties for failure to
    cooperate.    In the court's view, "It would be naive to
    characterize the EPA letter as a request for voluntary action."
    
    Id. at 697.
       Given the statutory powers available to the EPA,
    "[t]he prospects of avoiding financial responsibility were
    minimal because liability is not based on fault," and available
    defenses were few.    
    Id. at 696-697.
      The obligation to pay
    response costs was imposed pursuant to the statutory authority
    granted to the agency, and required no lawsuit -- in fact, none
    had been filed.
    "[T]he EPA processes for the enforcement of obligations to
    aid in the cleaning up of environmental pollution have
    moved away from the use of lawsuits toward the use of
    agency demands for participation in remedial action. Those
    requests are dangerous for the alleged polluter to ignore
    because they often result in dispositive, extrajudicial
    solutions."
    
    Id. at 695-696.
    Applying those same principles to the duty to indemnify,
    in Employers' Liab. Assur. Corp. v. Hoechst Celanese Corp., 
    43 Mass. App. Ct. 465
    , 482-483 (1997), we reasoned that the excess
    insurers' duty to indemnify the insured for liability "imposed
    26
    upon the Insured by law," as the policies provided, was
    triggered when an environmental agency sought response actions
    from the insured; formal litigation was not required.28    As this
    court explained, "It is hard to see what public interest would
    be promoted by having an insured deliberately await, or even
    actively encourage, formal litigation by an environmental agency
    in order to make sure that the insured's right of
    indemnification would not be compromised."   
    Id. at 483.
       Compare
    Wilkinson v. Citation Ins. Co., 
    447 Mass. 663
    , 671 (2006) (in
    usual case of insurer indemnification for property damage,
    "[t]he element of time is less critical").
    Taking all of these considerations into account, we
    conclude that for purposes of accrual, NEC's legal obligation
    was established when the respective governmental agencies
    imposed essentially mandatory requirements that NEC take action.
    Neither litigation nor final resolution was necessary, in this
    context, to impose liability for purposes of accrual of NEC's
    indemnification claims against the insurers.
    NEC additionally argues that its costs incurred prior to
    the mid-2000s were purely investigative, rather than remedial,
    28
    As to the contrary view, that the insurers' duty would
    only be triggered by "a lawsuit or similar compulsory
    proceeding," Justice Kaplan observed, "In a superficial view,
    this seems incorrect, for we regularly speak of the existence of
    legal liabilities although they have not been and are not being
    established by actual 
    litigation." 43 Mass. App. Ct. at 482
    .
    27
    and so implicated only the accrual of its claims for breach of
    the insurers' duty to defend, not their duty to indemnify.      See,
    e.g., American Bumper & Mfg. Co. v. Hartford Fire Ins. Co., 
    452 Mich. 440
    , 460-461 (1996) (distinguishing investigation costs
    that go toward remediation from those aimed at limiting
    insured's liability, which are treated as defense costs).
    However, as the second judge observed, NEC claimed the right, in
    its answers to interrogatories, to recover all costs incurred at
    the sites, for both investigation and remediation, as
    indemnification costs.   Moreover, NEC's response actions took a
    remedial turn long before the accrual dates for its
    indemnification claims against the insurers.   For Tidewater,
    that happened when NEC agreed to the LOR on September 22, 1995,
    and incurred associated costs as of April, 1996, for submitting
    and implementing a remedial investigative work plan to address
    the environmental releases.   For Lawn Street, NEC's legal
    liability for damages was established when it entered into the
    amended administrative consent order with DEP on September 13,
    1996, agreeing to conduct all necessary response actions.    With
    regard to Hamlet, NEC responded to the LOR on February 25, 1997,
    by agreeing to pay for the remediation.   And at PWSB, NEC
    responded to the LOR in September, 1995, by agreeing to comply
    with RIDEM's request to remit the remediation costs, and
    28
    depositing the funds in escrow pending the outcome of related
    litigation.29   See note 
    14, supra
    .
    NEC also complains that the third judge erred in ruling
    that the reservation of rights letters issued by Century and
    London, for PWSB and Hamlet, amounted to disclaimers by the time
    NEC's claims for indemnification accrued in October, 2001.30
    Century reserved its rights in 1995 and 1997 for PWSB and
    Hamlet, respectively, and London reserved its rights in 1996 and
    1997, for PWSB and Hamlet, respectively.   The judge, relying on
    the duty to defend analysis in Siebe, Inc. v. Louis M. Gerson
    
    Co., 74 Mass. App. Ct. at 558
    , reasoned that the insurers' delay
    in failing to provide an affirmative response to NEC's demand
    for coverage, combined with the fact that NEC began to incur
    response costs at those sites, constituted a breach of contract
    sufficient to trigger the statute of limitations for NEC's
    indemnification claims.
    29
    NEC argues that its liability for cleanup at PWSB was not
    established until 2003, when it agreed to fund the remediation,
    and that placing the funds in escrow pending the outcome of its
    litigation as to whether the material removed from the site by
    RIDEM was a "hazardous substance" under Federal or State law did
    not establish liability. But we view the requirement that NEC
    escrow the funds, in order to comply with RIDEM's demand, as a
    legal obligation triggering accrual of its claim, regardless
    whether the funds might ultimately be returned to NEC. See,
    e.g., DiGregorio v. 
    Commonwealth, 10 Mass. App. Ct. at 862
    .
    30
    The judge incorrectly characterized London's response to
    NEC's notices regarding those sites as a denial of coverage, and
    London appears to concede the point.
    29
    Our review of the summary judgment record leads us to
    conclude otherwise.   We think a question of fact exists as to
    whether the insurers' failure to make coverage determinations
    with respect to Hamlet and PWSB constituted disclaimers of their
    duty to indemnify prior to October, 2001.    To begin, unlike the
    duty to defend, an insurer's determination of its duty to
    indemnify depends on actual facts, rather than allegations, and
    reasonably might require more time to investigate.    See, e.g.,
    Employers Mut. Cas. Co. v. PIC Contractors, Inc., 
    24 F. Supp. 2d 212
    , 217 (D.R.I. 1998).   Moreover, correspondence and deposition
    testimony in the record indicate that Century and London
    continued to communicate with NEC concerning PWSB and Hamlet
    after the initial reservation of rights letters were issued.       A
    July 14, 1999, letter from London to NEC requested additional
    information to evaluate NEC's claims for Hamlet and PWSB, and a
    June 8, 2001, letter from London requested an itemization of
    costs already incurred as well as a "site-by-site estimate" for
    expected future costs for all NEC sites.    Deposition testimony
    from a Century representative suggested that Century, as well,
    may have continued to communicate with NEC regarding the sites
    after issuing its initial reservation of rights.31   Construing
    31
    In the case of Century's response regarding PWSB, a
    Century representative testified that while there was no written
    correspondence in the file between 1995 and 2002, there may have
    been telephone calls and other verbal communication, "which I
    30
    the evidence and reasonable inferences in favor of NEC, the
    nonmoving party, the insurers' conduct suffices to raise a
    question of fact as to whether Century and London's responses to
    NEC's indemnification claims for PWSB and Hamlet constituted
    disclaimers prior to 2001.
    We note that the same judge presided at the trial for the
    Tidewater site, which involved NEC's indemnification claims
    against Century and London and took place almost a year before
    the judge ruled in their favor on NEC's indemnification claims
    for PWSB and Hamlet.   At the Tidewater trial, the question
    whether Century and London's reservation of rights letters and
    subsequent conduct constituted disclaimers prior to 2001 was put
    to the jury on similar facts.   We discern no basis for the
    divergent rulings and conclude that the summary judgment record
    raises an issue of material fact as to whether Century and
    London disclaimed their duty to indemnify NEC for PWSB and
    Hamlet; the matter should not have been decided as a matter of
    law on summary judgment.
    B.   Dismissal with prejudice.   On February 4, 2011, after
    prosecuting its claims against the insurers for over five years,
    NEC moved to voluntarily dismiss its claims, pursuant to
    would have expected in the ordinary course of business," and
    that Century had continuously indicated to NEC that it was still
    gathering information. As for the Hamlet Avenue site, the same
    Century representative testified in 2010 that "we are continuing
    to investigate the site at this point."
    31
    Mass.R.Civ.P. 41(a)(2), 
    365 Mass. 803
    (1974), for High Street,
    Pond Street, and Exchange Street.    Although NEC had anticipated
    RIDEM involvement at those sites, no such action was
    forthcoming, and thus there existed no claim under the policies
    and no justiciable controversy.     In an order issued in February,
    2012, the third judge, who heard the motion, conditioned the
    allowance of NEC's request for dismissal without prejudice upon
    NEC's payment of the insurers' reasonable costs and attorney's
    fees in responding to those claims.     At a hearing held one month
    later, the parties reported that they had not reached agreement
    on how to proceed; as a result, the insurers had not yet
    submitted their fee request.   Thereupon, in the interest of
    "mov[ing] this case on," the judge dismissed the claims with
    prejudice and omitted the award of attorney's fees.
    On appeal, NEC argues that the claims should have been
    dismissed without prejudice, correctly observing that because
    the claims presented no justiciable controversy, the court
    lacked subject matter jurisdiction to enter an order of
    dismissal with prejudice.   See Department of Community Affairs
    v. Massachusetts State College Bldg. Authy., 
    378 Mass. 418
    , 422
    (1979) (court's subject matter jurisdiction limited to cases
    involving an actual controversy); Linehan v. Linehan, 
    453 Mass. 1017
    , 1017-1018 (2009) (until claim became ripe, it did not meet
    32
    jurisdictional threshold of an actual controversy; dismissed
    without prejudice).
    In entering the order of dismissal without prejudice,
    conditioned on NEC's paying the defendants' attorney's fees, the
    judge relied on rule 41(a)(2), which provides that voluntary
    dismissal be allowed "upon such terms and conditions as the
    court deems proper."   See Quest Sys., Inc. v. Zepp, 28 Mass.
    App. Ct. 489, 494 (1990) (award of attorney's fees "not unusual
    where dismissal is without prejudice").   However, Mass.R.Civ.P.
    12(h)(3), 
    365 Mass. 754
    (1974), requires that "[w]henever it
    appears by suggestion of a party or otherwise that the court
    lacks jurisdiction of the subject matter, the court shall
    dismiss the action."   The rule makes no mention of terms and
    conditions that may attach to dismissal when subject matter
    jurisdiction is lacking.   In fact, this court has held that
    dismissal for lack of subject matter jurisdiction, even if
    labelled "with prejudice," will not bar a subsequent action by
    the plaintiff on the same claim.   Department of Rev. v. Ryan R.,
    
    62 Mass. App. Ct. 380
    , 383 (2004), citing Restatement (Second)
    of Judgments § 20 comment d (1982).   See also Mass.R.Civ.P.
    41(b)(3), as amended, 
    454 Mass. 1403
    (2009).32
    32
    Rule 41(b)(3) provides, in relevant part, that "any
    dismissal not provided for in this rule, other than a dismissal
    for lack of jurisdiction, . . . operates as an adjudication upon
    the merits."
    33
    We recognize that the Superior Court judge possessed
    inherent power to manage his case load and enforce his lawful
    orders, even in a manner not specifically authorized by the
    rules.   See Sommer v. Maharaj, 
    451 Mass. 615
    , 621 (2008).     But
    even assuming, without deciding, that such power may be
    exercised in the course of complex litigation when subject
    matter jurisdiction over a particular claim is lacking, NEC's
    conduct here did not warrant dismissal with prejudice.     The
    court's inherent power is to be exercised with restraint and
    discretion, with the extreme sanction of dismissal with
    prejudice reserved for extreme misconduct.   
    Id. at 621-622.
    Here, the hearing transcript suggests that NEC was not
    recalcitrant in failing to pay the insurers' fees but, rather,
    was awaiting information from the insurers regarding the amount
    of their fees.   Indeed, at the March, 2012, hearing, the judge
    acknowledged, "[T]hat's fine.   I appreciate you tried."     We
    agree with NEC that the judge's decision to dismiss its claims
    with prejudice in order to "move this case on" was not
    warranted.
    A question remains whether the judge had authority to order
    that NEC pay the insurers' attorney's fees as a condition of
    dismissal without prejudice, when the court lacked subject
    34
    matter jurisdiction over the claims.33      We think not.   In Quest
    Sys., Inc. v. 
    Zepp, supra
    , relied upon by the insurers, this
    court ordered dismissal without prejudice, with imposition of
    attorney's fees at the judge's 
    discretion. 28 Mass. App. Ct. at 498
    .    However, that case did not implicate the trial court's
    subject matter jurisdiction.       Again, Mass.R.Civ.P. 12(h) does
    not authorize the imposition of terms or conditions in the order
    of dismissal in this instance, and the record does not justify
    the fee award as a sanction for misconduct.       NEC's claims
    involving High Street, Pond Street, and Exchange Street are
    therefore to be dismissed without prejudice.
    III.    Conclusion.   It was error to grant summary judgment
    (a) in favor of Century and London on statute of limitations
    grounds with respect to their duty of indemnification for Hamlet
    Avenue and PWSB; and (b) in favor of OneBeacon, Century, and
    American Home with respect to the application of the pollution
    exclusion provisions in their policies covering the J.M. Mills
    site.       Accordingly, we reverse so much of the final judgment and
    declaratory decree as (a) declares that Century and London have
    no duty to indemnify NEC with respect to claims or liabilities
    at Hamlet Avenue and PWSB and dismisses those claims; and (b)
    declares that OneBeacon and Century have no duty to defend or
    33
    NEC does not raise the point, but we address it, in
    accordance with Mass.R.Civ.P. 12(h)(3).
    35
    indemnify, and American Home has no duty to indemnify, NEC with
    respect to claims or liabilities at J.M. Mills and dismisses
    those claims.   We vacate so much of the final judgment and
    declaratory decree as dismisses with prejudice NEC's claims as
    to High Street, Pond Street, and Exchange Street, and the
    judgment shall be modified to dismiss those claims without
    prejudice.   In all other respects, the final judgment and
    declaratory decree is affirmed.   The orders denying Century's
    motion for judgment notwithstanding the verdict (JNOV) or new
    trial, London's motion for JNOV, and London's motion for new
    trial and to alter or amend the judgment are affirmed.
    So ordered.