Wodinsky v. Kettenbach , 86 Mass. App. Ct. 825 ( 2015 )


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    13-P-1170                                            Appeals Court
    JEROME WODINSKY & another1 vs. MICHAEL L. KETTENBACH2 &
    others.3
    No. 13-P-1170.
    Suffolk.     September 29, 2014. - January 6, 2015.
    Present:   Cohen, Meade, & Milkey, JJ.
    Consumer Protection Act, Trade or commerce. Massachusetts Civil
    Rights Act. Civil Rights, Coercion. Abuse of Process.
    Conspiracy. Condominiums, Common expenses. Real Property,
    Condominium. Evidence, Relevancy and materiality.
    Practice, Civil, Judgment notwithstanding verdict,
    Attorney's fees.
    Civil actions commenced in the Superior Court Department on
    September 28, 2009, and November 13, 2009.
    After consolidation, the case was tried before Frank M.
    Gaziano, J., and motions for judgment notwithstanding the
    verdict and for attorney's fees were heard by him.
    1
    Bernadette L. Wodinsky.
    2
    Individually and as trustee of 303 Commonwealth
    Condominium Trust.
    3
    Frances Demoulas Kettenbach, individually and as manager
    of CMTF, LP; and Gary C. Crossen, individually and as trustee of
    303 Commonwealth Avenue Realty Trust.
    2
    Donald N. Sweeney (Steven P. Perlmutter with him) for the
    plaintiffs.
    Alan K. Posner (Mikalen E. Howe with him) for the
    defendants.
    MEADE, J.    Following the consolidation of two cases for a
    jury trial, Jerome Wodinsky and Bernadette L. Wodinsky appeal
    from the allowance by the trial judge of a motion for judgment
    notwithstanding the verdict (n.o.v.), which vacated in part a
    $1.85 million award4 against the defendants, Michael L.
    Kettenbach, individually and as trustee of 303 Commonwealth
    Condominium Trust; Frances Demoulas Kettenbach, individually and
    as manager of CMTF, LP (CMTF); and Gary Crossen, individually
    and as trustee of 303 Commonwealth Avenue Realty Trust.5       The
    Wodinskys also appeal from the judge's refusal to send to the
    jury their G. L. c. 93A claims against each of the three
    individual defendants, and the judge's decision to reduce the
    attorney's fees award to one of their attorneys.    Crossen and
    the Kettenbachs cross appeal, claiming that the judge erred in
    denying their motion for judgment n.o.v. on the Wodinskys' abuse
    of process, civil conspiracy, and Massachusetts Civil Rights Act
    4
    The $1.85 million award consisted of: (1) $175,000 to
    each plaintiff on counts 1, 2, and 8 (violation of the
    Massachusetts Civil Rights Act, violation of G. L. c. 183A,
    § 11(e), and civil conspiracy), (2) $50,000 to each plaintiff on
    count 7 (abuse of process), and $700,000 to each plaintiff
    against Frances in her capacity as manager and general partner
    of CMTF on count 11 (violation of G. L. c. 93A).
    5
    We use the parties' first names to avoid confusion.
    3
    (MCRA) claims, in making certain evidentiary rulings, and in
    awarding attorney's fees to the Wodinskys.6   Finally, the
    Kettenbachs, as trustees of the 303 Commonwealth Condominium
    Trust, appeal the verdict in the second action in the Wodinskys'
    favor, claiming that they should not have been permitted to
    challenge the assessment of condominium expenses against them.7
    We affirm.
    Background.   Mindful of the jury's verdicts, we summarize
    relevant facts in the light most favorable to the Wodinskys,
    reserving certain details for our later discussion.   See Foley
    v. Polaroid Corp., 
    400 Mass. 82
    , 85 (1987).   At the time of
    trial, the Wodinskys and the Kettenbachs were owners of
    condominium units at 303 Commonwealth Avenue, Boston (303
    Commonwealth or the building).8   In 1977, the Wodinskys purchased
    unit 3, which is located on the building's fourth floor.     The
    6
    The Wodinskys also challenge the judge's exclusion of
    evidence related to Crossen's disbarment as an attorney in the
    Commonwealth. See Matter of Crossen, 
    450 Mass. 533
    (2008).
    Because we do not order a new trial, we need not decide this
    claim.
    7
    Consolidated with this appeal is the Wodinskys' appeal of
    two single justice orders regarding the page limit allowed for
    their reply brief. As the single justice ruled in accordance
    with Mass.R.A.P. 16(c), (h), and (i), as amended, 
    428 Mass. 1603
    (1999), there was no abuse of discretion.
    8
    The building at 303 Commonwealth Avenue is located in the
    Back Bay section of Boston, and was designed by prominent
    architects McKim, Mead & White. Built in 1895, it is
    unquestionably an historic and elegant property.
    4
    Kettenbachs purchased unit 1 in June, 1996, and subsequently
    transferred title to CMTF, a limited partnership wholly
    controlled by the Kettenbachs.9
    The Kettenbachs evidently desired to acquire all five units
    in the building for the purpose of merging them and transforming
    the building into a single-family residence for themselves.      In
    2007, the Kettenbachs (through CMTF) purchased unit 5.    They
    then acquired unit 2 in 2008, when the estate of the deceased
    owner sold it to Crossen as trustee of 303 Commonwealth Avenue
    Realty Trust.10   Following their acquisition of unit 2, the
    Kettenbachs physically merged units 1 and 2 into a single unit.
    Later, and as discussed below, the Kettenbachs acquired unit 4.
    Thus, by the time of trial, the Kettenbachs owned four of the
    9
    Frances was CMTF's sole general partner, while she and
    Michael L. were limited partners. CMTF held title to units 1
    and 5, while units 2 and 4 were held by the 303 Commonwealth
    Avenue Realty Trust, with Crossen as trustee.
    10
    The Wodinskys alleged that Crossen took several actions
    that, if true, would violate the Supreme Judicial Court's order
    of disbarment. See Matter of 
    Crossen, 450 Mass. at 536
    .
    Crossen was ordered disbarred as an attorney on February 2,
    2008, for conduct that "struck at the heart of the lawyer's
    professional obligations of good faith and honesty." 
    Ibid. The March 6,
    2008, judgment of disbarment required that Crossen
    resign "all appointments as . . . trustee, attorney-in-fact, or
    other fiduciary" responsibilities by March 20, 2008.
    Nevertheless, on February 21, 2008, Crossen took title to unit 2
    of the building as trustee of 303 Commonwealth Avenue Realty
    Trust, a position from which he failed to resign by March 20,
    2008. In addition, in June, 2009, Crossen apparently negotiated
    the purchase of unit 4 on behalf of the Kettenbachs, even
    drafting the purchase and sale agreement, which he sent to
    counsel for the seller.
    5
    five units at 303 Commonwealth, with the Wodinskys owning the
    sole remaining unit, unit 3.
    A.   Improvements to the building.   In the years preceding
    this litigation, the Kettenbachs proposed extensive improvements
    (the Kettenbachs identified them as "repairs") to the building
    that the Wodinskys claimed were unwarranted.11   Under the
    condominium documents, the Wodinskys were responsible for twenty
    percent of all validly assessed expenses.12   All repairs or
    improvements were required to be approved by the board of
    trustees of the 303 Commonwealth Condominium Trust (board), the
    governing body of the building.    Both Jerome and Michael L. were
    at all relevant times duly elected members of the board, each
    entitled to one vote.
    Citing leaks in the roof and other issues, the Kettenbachs
    insisted that a full replacement of the roof and the skylights
    was needed.    However, Jerome maintained that repairs short of
    replacement would suffice and would be far less expensive to the
    unit owners.   Nevertheless, in November, 2008, the Kettenbachs
    engaged a contractor to replace the roof and the skylights.
    11
    We discuss only the roof and skylights replacement and
    the elevator replacement projects. There were also disputes
    about the replacement of the building's heating and ventilation
    system and the renovation of the basement storage area.
    12
    Elizabeth Kipp, the owner of unit 4 until selling it to
    the Kettenbachs, was responsible for ten percent of the total
    expenses. The Kettenbachs were responsible for the remainder.
    6
    Michael L. signed the contract in his individual capacity, not
    as an authorized representative of the board.13
    On March 26, 2009, some four months after signing the roof
    and skylights contract, the Kettenbachs arranged a board
    meeting, at which they essentially sought retroactive approval
    of the contract.   Michael L. did not attend.14   Instead, Crossen
    appeared as the "representative" of not only Michael L., but of
    his two adult sons, Michael D. Kettenbach and Edward Kettenbach,
    who both recently had been elected trustees, but who had not
    properly accepted or recorded their appointments as required by
    the trust documents.15   Both Jerome and Elizabeth Kipp, the owner
    of unit 4 and a trustee of the board, voted against the
    improvements.   Crossen claimed to hold proxies for Michael D.
    13
    The contract states that it is between "Mr. and Mrs.
    Michael Kettenbach" and Performance Building Company, Inc.,
    P.C., and is signed by Michael L. without notation that he is
    signing in a representative capacity. No mention is made of the
    board anywhere within the four corners of the contract.
    14
    Crossen testified both that Michael L. was present, and
    that he was not sure if Michael L. was present. However, the
    jury were entitled to find that Michael L. did not attend.
    Crossen, Jerome, and Kipp all attended the meeting, as did
    Attorney Richard Wise, who represented both Jerome and Kipp.
    15
    The Wodinskys charge that Michael D.'s and Edward's
    failures to record their appointments renders their election
    ineffective. However, the question is ultimately of no import:
    even if Michael D. and Edward were entitled to vote at the
    meeting, they did not attend nor did they issue proxies.
    7
    and Edward, but the jury found that no proxies had been issued.16
    Thus, of the three votes which Crossen claims to have submitted
    at that meeting (Michael L. and each of his two sons), none was
    effective.17    Therefore, the Kettenbachs lost the vote.
    One month after the March, 2009, meeting, Crossen (on
    behalf of the Kettenbachs) demanded payment of $31,487.57 from
    the Wodinskys,18 which represented the Wodinskys' twenty-percent
    share of the roof and skylights contract.19    Crossen also
    demanded that the Wodinskys furnish the name and the address of
    their mortgagee.    After receiving a similar demand for her ten-
    percent share of the expenses, Kipp sold unit 4 to the
    Kettenbachs through 303 Commonwealth Avenue Realty Trust (with
    Crossen as trustee) in July, 2009.    In return, the Kettenbachs
    forgave Kipp's share of the condominium assessment.    Kipp
    testified that she felt "forced out" to the extent that she
    would not be able to afford the cost of work being done, and
    16
    The Kettenbachs do not challenge this finding.
    17
    At most, Crossen validly voted once on behalf of Michael
    L.
    18
    In subsequent correspondence, Crossen noted that "the
    democratic process" governed the board's actions and that
    Jerome's "point of view did not carry the day."
    19
    Kipp was charged ten percent, or $15,743.78, proportional
    to her interest in the building. Crossen demanded checks be
    forwarded to him, rather than to the building's management
    company, which had handled prior assessments and maintained
    records.
    8
    that she could not afford the legal fees she believed necessary
    to "fight about it forever."
    The Wodinskys objected to paying any of the Kettenbachs'
    demands, believing the board never had voted to authorize such
    expenses.   In a letter dated August 6, 2009, an attorney
    claiming to act for the board demanded from the Wodinskys
    payment of $31,487.57 within thirty days, which the Wodinskys
    tendered on September 9 "under protest."    However, even though
    this check was for the full amount requested, the board's
    counsel refused to accept the check as satisfaction of the
    alleged debt, and instead added new demands for attorney's fees
    and costs totaling $2,472.16 for what was at most a four-day
    delay.    The Wodinskys stopped payment on the check.   A copy of
    counsel's demand letter was conspicuously posted on the
    building's front entrance, which the Wodinskys claim caused them
    to feel threatened and humiliated.   In September, 2009, the
    Kettenbachs commenced an action in the name of the board to
    recover the expenses, late fees, attorney's fees, and costs, and
    to place a lien on the Wodinskys' unit for nonpayment of
    condominium expenses.20
    20
    The lien was not recorded within the statutory thirty-day
    period, see G. L. c. 254, § 5, and this count was ordered
    dismissed on summary judgment. The Kettenbachs do not appeal
    that order.
    9
    B.   The elevator.    On May 11, 2009, as the parties were
    fully embroiled in their dispute over the roof and skylights
    work, a Department of Public Safety (DPS) elevator inspector
    cited twelve issues with the single elevator in 303
    Commonwealth.   The Wodinskys, who lived on the fourth floor of
    the building, relied on and daily used the elevator to reach
    their unit from the street.   After inspecting the elevator, the
    DPS inspector issued a repair ticket, which directed that the
    issues be corrected within thirty days or the elevator would be
    shut down.   However, even before the inspection took place, the
    Kettenbachs had been planning for a full replacement of the
    entire elevator system.   Indeed, there was evidence in the
    record that the Kettenbachs had arranged the inspection in the
    hopes that it would result in DPS condemning the elevator, thus
    justifying replacement.
    On hearing of the elevator replacement plan, the Wodinskys
    received advice from the building's regular elevator maintenance
    company that the cited problems could be corrected at a fraction
    of the cost of replacing the entire elevator system.    At worst,
    the company stated that the system could be fully replaced for
    approximately $145,500.   When presented with this proposal by
    June 5, 2009, the Kettenbachs rejected it, and, without board
    approval, hired another company to perform the replacement
    10
    project for $273,200.21    Shortly thereafter, the Kettenbachs
    caused a sign to be placed on the elevator door, stating that it
    had been "condemned" by the DPS, which was not true.    On or
    about June 15, 2009, Delta Beckwith (Delta), the Kettenbachs'
    hired contractor, shut down the elevator.    However, Delta did
    not remove the elevator until mid-July.
    The new elevator did not become operable until April 30,
    2010, ten months after being shut down.    This date also happened
    to be the last day for Michael L., individually, to avoid a
    $1,000 per day fine pursuant to a preliminary injunction
    (discussed below).   During the period when the elevator was
    inoperable, the Wodinskys were denied their sole practical means
    of reaching their fourth-floor unit.    Instead, they were forced
    to walk up and down the stairs each time they wanted to leave or
    to return to their home.    As to Jerome, who at the time of trial
    was eighty-four years of age, and Bernadette, who was sixty-
    eight years of age, the record amply illustrated the extreme
    physical and emotional burden on both of them as they struggled
    to ascend or to descend the eighty-six steps that separated
    their unit from the street.    Indeed, Jerome suffered from
    21
    The Kettenbachs asserted that the decision to replace the
    elevator had been taken pursuant to a valid meeting and vote of
    the board, but testimony varied significantly on that point and
    no written records were presented to show that there ever was a
    vote or a meeting. The jury reasonably could have found that
    there had not been either.
    11
    numerous medical conditions, including diabetes, chronic
    obstructive pulmonary disease, and emphysema.   Jerome's eighty-
    six year old brother, who required a walker to move about, was
    completely unable to navigate the stairs, and died in December,
    2009, confined to the Wodinskys' unit.
    On June 26, eleven days after the vendor shut down the
    elevator, Michael L. sent an electronic mail message (e-mail) to
    Jerome (which he copied to Crossen) demanding prompt payment of
    $142,001.68 to him, representing twenty percent of the cost of
    the improvements that had been done at 303 Commonwealth.   That
    sum included an initial deposit on the elevator project,22 and
    did not include the still outstanding $31,487.57 assessment for
    the roof and skylights work.
    In a letter dated October 6, 2009, the Kettenbachs (through
    Crossen) informed the Wodinskys of their intent to hold a board
    meeting to discuss (among other topics) the elevator project,
    the heating system, and the costs of the litigation recently
    commenced against the Wodinskys.   Inferring that the Kettenbachs
    would add new charges for the board's litigation against them,
    22
    The Wodinskys claim in their brief that this fee included
    twenty percent of the full elevator contract price. However,
    the record shows that this demand by Michael L. represented
    twenty percent of only the $23,700 deposit due. It is a
    reasonable inference, however, that, had the injunction not
    issued, the Kettenbachs would have sought a twenty-percent share
    of the balance of the elevator contract shortly after it was
    paid.
    12
    the Wodinskys commenced the second of the two cases in the
    Superior Court.   In this suit, the Wodinskys sought nine counts
    of relief, including, inter alia:    violation of the MCRA, G. L.
    c. 12, § 11I; unreasonable interference with the Wodinskys' use
    of their unit and condominium common areas, G. L. c. 183A,
    § 11(e); intentional infliction of emotional distress; abuse of
    process; and civil conspiracy.
    Together with their complaint, the Wodinskys moved for a
    preliminary injunction to end further collection proceedings
    against them for claimed expenses.   After a hearing on December
    23, 2009, a Superior Court judge (not the trial judge), issued
    the preliminary injunction barring the Kettenbachs from placing
    a lien on unit 3 or from seeking payment of further common or
    special assessments during the pendency of the action.    The
    injunction also imposed a $1,000 per day fine on Michael L. for
    each day the elevator remained inoperable after April 30, 2010.
    This judge also consolidated the board's action and the
    Wodinskys' action.
    After lengthy discovery, innumerable motions between the
    parties, and nineteen days of trial, the jury returned a verdict
    for the Wodinskys in the board action.    The jury also returned a
    verdict for the Wodinskys on most of the claims in their suit.
    After trial, the trial judge granted Crossen's and the
    13
    Kettenbachs' motion for judgment n.o.v. on the Wodinskys' G. L.
    c. 93A claim.
    Discussion.   A.   Judgment n.o.v.    The Wodinskys appeal the
    entry of judgment n.o.v. on their G. L. c. 93A claims against
    CMTF while Crossen and the Kettenbachs appeal the denial of
    judgment n.o.v. as to the Wodinskys' MCRA, civil conspiracy, and
    abuse of process claims.   A motion for judgment n.o.v. presents
    a "pure question of law, specifically, whether 'anywhere in the
    evidence, from whatever source derived, any combination of
    circumstances could be found from which a reasonable inference
    could be drawn in favor of the plaintiff.'"     Quinn v. Mar-Lees
    Seafood, LLC, 
    69 Mass. App. Ct. 688
    , 702 (2007), quoting from
    Poirier v. Plymouth, 
    374 Mass. 206
    , 212 (1978).     "The evidence
    is reviewed in the light most favorable to the plaintiff,
    'without weighing the credibility of the witnesses or otherwise
    considering the weight of the evidence.'"     Haddad v. Wal-Mart
    Stores, Inc., 
    455 Mass. 91
    , 94 n.5 (2009), quoting from Bavuso
    v. Caterpillar Indus., 
    408 Mass. 694
    , 695 n.1 (1990).      "That the
    inferences be reasonable requires that they be based on
    'probabilities rather than possibilities' and not the result of
    'mere speculation and conjecture.'"      Poirier v. 
    Plymouth, supra
    ,
    quoting from Alholm v. Wareham, 
    371 Mass. 621
    , 627 (1976).
    1.   Chapter 93A claims.   After trial, the judge allowed
    Crossen's and the Kettenbachs' motion for judgment n.o.v. on the
    14
    Wodinskys' G. L. c. 93A claim against CMTF.   The motion was
    allowed not because of the absence of proof of unfair or
    deceptive acts or practices, but because the complained of acts
    did not occur within trade or commerce.   The Wodinskys claim
    this was error, and that the judge should have permitted the
    jury to decide the c. 93A claim against each individual
    defendant.   We disagree.
    Chapter 93A prohibits "unfair or deceptive acts or
    practices in the conduct of any trade or commerce."   G. L.
    c. 93A, § 2(a), inserted by St. 1967, c. 813, § 1.    The "basic
    policy [of c. 93A] is to ensure an equitable relationship
    between consumers and persons engaged in business."   Heller v.
    Silverbranch Constr. Corp., 
    376 Mass. 621
    , 624 (1978).     However,
    "[t]ransactions that are 'principally private in nature . . . do
    not fall within the purview of G. L. c. 93A.'"   Office One, Inc.
    v. Lopez, 
    437 Mass. 113
    , 125 (2002), quoting from Zimmerman v.
    Bogoff, 
    402 Mass. 650
    , 662 (1988).   See Lantner v. Carson, 
    374 Mass. 606
    , 607-608 (1978).   Moreover, the misconduct must "have
    an entrepreneurial, commercial or business purpose [that serves]
    the actor's financial benefit or gain."   McGonagle v. Home Depot
    U.S.A., Inc., 
    75 Mass. App. Ct. 593
    , 599-600 (2009), citing
    Darviris v. Petros, 
    442 Mass. 274
    , 278-281 (2004).
    Here, the Wodinskys claim that because CMTF is a business
    entity, and because the actions of its principals (the
    15
    Kettenbachs) at 303 Commonwealth were within the scope of CMTF's
    stated business purpose, CMTF therefore must have acted in trade
    or commerce.23   While this may be true, the record fails to show
    that the Kettenbachs' actions were motivated by business, rather
    than personal, reasons.24   Lantner v. 
    Carson, supra
    at 608.   See
    Billings v. Wilson, 
    397 Mass. 614
    , 616 (1986) (reviewing court
    "should examine whether the transaction is motivated by business
    or personal reasons").
    The Wodinskys introduced no evidence from which the jury
    reasonably could have inferred a commercial purpose from the
    Kettenbachs' actions.25   In fact, the Wodinskys sought to prove
    that the Kettenbachs acted in their own personal interest.
    According to the Wodinskys, the Kettenbachs selfishly desired to
    acquire all five units at 303 Commonwealth and turn the building
    into a private residence for themselves.   As such, the
    23
    According to its forming documents as duly filed with the
    Secretary of the Commonwealth, CMTF's business purpose is to
    "develop, own, construct, operate, finance and manage real
    property." Holding title to real estate and completing repair
    or improvement projects at 303 Commonwealth appear to be within
    the scope of CMTF's purpose.
    24
    We assume, as the jury found, that the actions of CMTF
    and the Kettenbachs were unfair or deceptive, and focus
    exclusively on whether the actions were in trade or commerce.
    25
    The Wodinskys assert that a transaction may have more
    than one purpose, suggesting that both a personal and a
    commercial purpose may have existed here. However, there was no
    evidence from which the jury could have found a commercial
    purpose.
    16
    Kettenbachs' actions here sprang from disagreements among
    neighbors about their units in a single condominium building.
    See Office One, Inc. v. 
    Lopez, supra
    (no business context to
    private dispute between trustees and owners of condominium
    complex).   Additionally, there was no evidence that the
    Kettenbachs planned to sell or to rent any of the units in
    question.   Therefore, even though purchasing and holding title
    to condominium units was within the scope of CMTF's business
    purpose, there was no commercial character to the transactions
    here.   See McGonagle v. Home Depot U.S.A., 
    Inc., supra
    .    See
    also Billings v. 
    Wilson, supra
    (where landlord's motivation was
    primarily personal, dealings with tenant not subject to c. 93A).
    In light of the evidence presented at trial, the judge
    properly determined that CMTF's actions had not been conducted
    in the course of trade or commerce, reasoning that the
    transactions at issue were "primarily private in nature" and no
    financial motive underpinned CMTF's activities.   Because the
    actions against the Wodinskys did not take place in a business
    context, the jury reasonably could not have found that CMTF
    acted in trade or commerce.   See Begelfer v. Najarian, 
    381 Mass. 177
    , 190-191 (1980); McGonagle v. Home Depot U.S.A., 
    Inc., 17 supra
    .    As such, Crossen's and the Kettenbachs' motion for
    judgment n.o.v. properly was granted.26
    2.   MCRA claim.   Crossen and the Kettenbachs appeal from
    the denial of their motion for judgment n.o.v. on the Wodinskys'
    claim under the MCRA.    Crossen and the Kettenbachs claim that
    there was no credible evidence from which the jury could have
    found coercive, intimidating, or threatening conduct against the
    Wodinskys.    We disagree.
    To find a violation under the MCRA, plaintiffs "must prove
    that (1) [their] exercise of enjoyment of rights secured by the
    Constitution or the laws of either the United States or the
    Commonwealth, (2) have been interfered with, or attempted to be
    interfered with, and (3) that the interference or attempted
    interference was by threats, intimidation or coercion."    Buster
    v. George W. Moore, Inc., 
    438 Mass. 635
    , 644 (2003) (citation
    omitted).    "Whether conduct constitutes coercion is examined
    from an objective, reasonable person standard."    Currier v.
    National Bd. of Med. Examrs., 
    462 Mass. 1
    , 13 (2012).
    The record contains ample evidence from which the jury
    could have reasonably concluded that Crossen and the Kettenbachs
    26
    The private nature of the transactions here is even more
    apparent as against the individual defendants. For
    substantially the same reasons as 
    discussed supra
    , we conclude
    that Crossen and the Kettenbachs were not acting in trade or
    commerce when they dealt with the Wodinskys. Thus, the judge
    properly refused to submit those claims to the jury. See
    Lantner v. 
    Carson, supra
    .
    18
    coerced, intimidated, and threatened the Wodinskys in an effort
    to force them out of their home.   This evidence, much of which
    Crossen and the Kettenbachs overlooked in their brief, includes:
    the Kettenbachs' active attempts to condemn and decommission the
    building's only elevator; the excessive period of time during
    which the elevator was unusable, which forced the elderly
    Wodinskys to walk up and down four flights of stairs; Crossen
    and the Kettenbachs' manipulation of the board's voting process
    to the Wodinskys' detriment; the Kettenbachs' demand that the
    Wodinskys pay twenty percent of expensive, unneeded projects
    that were not lawfully voted upon by the board; the Kettenbachs'
    instituting litigation against the Wodinskys to collect such
    payments while simultaneously forgiving the assessments of
    another owner who agreed to sell her unit; and the Kettenbachs'
    hiring of a private investigator to visit Bernadette at her work
    place for the specific purpose of threatening the Wodinskys with
    19
    bankruptcy.27   The motion for judgment n.o.v. properly was denied
    on this count.28
    3.   Abuse of process.   The Kettenbachs also claim that
    there was insufficient evidence to support the jury's verdict
    that they committed abuse of process by instituting the board
    action against the Wodinskys.    We disagree.
    To establish abuse of process, a plaintiff must prove "that
    the process was used to accomplish some ulterior purpose for
    which it was not designed or intended, or which was not the
    legitimate purpose of the particular process employed."
    Datacomm Interface, Inc. v. Computerworld, Inc., 
    396 Mass. 760
    ,
    775-776 (1986), quoting from Beecy v. Pucciarelli, 
    387 Mass. 589
    , 595 (1982).   "The essential elements of the tort are:     (1)
    27
    The fact that the jury rejected the Wodinskys'
    intentional infliction of emotional distress claim is not
    inconsistent with their verdict on the MCRA claim. As the trial
    judge properly noted, "Simply because the jury rejected the
    [Wodinskys'] claim of intentional infliction of emotional
    distress does not mean that the jury also rejected evidence that
    they suffered emotional or psychological harm." Proof of
    extreme and outrageous conduct is not required to find a
    violation of the MCRA.
    28
    There was also no error in the jury's award of damages
    even though physical harm was not proven. As the judge
    correctly noted, the jury were entitled to award compensatory
    damages for pain and suffering and emotional distress. See
    Agoos Leather Cos. v. American & Foreign Ins. Co., 
    342 Mass. 603
    , 608 (1961) ("The amount of damages seldom can be proved
    with the exactness of mathematical demonstration," [citation
    omitted]). The Wodinskys adequately proved at trial such pain,
    suffering, and emotional distress.
    20
    process was used; (2) for an ulterior or illegitimate purpose;
    (3) resulting in damage."     
    Id. at 775-776
    (citation omitted).
    As the trial judge properly determined, evidence was
    presented from which the jury could have found that the
    litigation instituted by the Kettenbachs to collect $31,487.57
    from the Wodinskys was frivolous, and had as its motive the
    ulterior purpose of forcing the Wodinskys out of their home.
    The board, in whose name the lawsuit had been filed, never
    authorized the disputed charges.29    Even though the mere filing
    of a groundless claim does not by itself constitute abuse of
    process, in this case, sufficient evidence existed to show the
    Kettenbachs' ulterior motives.    Indeed, they pursued the board
    litigation as part of their strategy to coerce the Wodinskys
    into selling their home.    See Cohen v. Hurley, 
    20 Mass. App. Ct. 439
    , 442 (1985) (liability will be found where process used as
    "a form of extortion" [citation omitted]).     The motion for
    judgment n.o.v. properly was denied on this claim as well.
    4.   Civil conspiracy.   Crossen and the Kettenbachs also
    claim that it was error to deny their motion for judgment n.o.v.
    on the Wodinskys' civil conspiracy claim.    Again, Crossen and
    29
    As 
    discussed supra
    , Crossen lacked valid proxies to vote
    at the March 26, 2009, meeting, and therefore, the board did not
    authorize the roof and skylights contract that formed the basis
    of the Kettenbachs' demands.
    21
    the Kettenbachs argue that insufficient evidence existed to
    support the jury's verdict.   We disagree.
    To prove civil conspiracy, a plaintiff must show that two
    or more defendants acted in concert, and that "there was some
    'peculiar power of coercion of the plaintiff possessed by the
    defendants in combination which any individual standing in a
    like relation to the plaintiff would not have had.'"     DesLauries
    v. Shea, 
    300 Mass. 30
    , 33 (1938), quoting from Cummings v.
    Harrington, 
    278 Mass. 527
    , 530 (1932).   See Kurker v. Hill, 
    44 Mass. App. Ct. 184
    , 188-190 (1998).
    In the present case, more than sufficient evidence existed
    from which the jury could have found that Crossen and the
    Kettenbachs conspired to force the Wodinskys from their home.
    As the judge noted, Crossen acted as the representative of the
    Kettenbachs throughout the events in question.   He copied
    Michael L. on virtually all of his e-mails, organized and
    attended board meetings on Michael L.'s behalf, and acted at his
    explicit direction when sending letters demanding payment of
    expenses and inquiring about a possible sale of the Wodinskys'
    unit.   Frances, though not present at board meetings,
    nevertheless orchestrated key parts of the elevator project,
    ensured that the expenses to be charged to the Wodinskys were
    documented, arranged for a lien to be placed on the Wodinskys'
    unit, and communicated with the building's management company
    22
    throughout the period in question.     The pressure brought by
    Crossen and the Kettenbachs collectively vastly outweighed the
    pressure any of them individually could have generated on the
    Wodinskys.    See DesLauries v. 
    Shea, supra
    .   The motion for
    judgment n.o.v. on this claim properly was denied.
    B.     Condominium expenses.   The Kettenbachs claim that the
    Wodinskys should not have been permitted to contest the
    assessment of $31,487.57 in condominium expenses as contribution
    to the roof and skylights replacement contract.     See Blood v.
    Edgar's, Inc., 
    36 Mass. App. Ct. 402
    , 405-406 (1994).     In Blood,
    this court held that a condominium unit owner who wishes to
    contest lawfully assessed common expenses first must pay under
    protest, "absent a prior judicial determination of illegality."
    
    Id. at 405.
       However, the Wodinskys have not run afoul of Blood.
    The Wodinskys forwarded a check for the full amount
    requested, but counsel (acting in the name of the board) refused
    to accept that check in satisfaction of the expenses.     Instead,
    counsel stated that the check "fails to include interest,
    attorney's fees and costs," purportedly to be included because
    the payment was made after the thirty-day window given by
    counsel.     The Kettenbachs, through counsel, added $2,472.16 in
    attorney's fees and expenses for what appears to be a late
    payment of as few as four days.
    23
    Furthermore, the Wodinskys did not initially contest the
    assessment in court.   Rather, it was the Kettenbachs who
    contested it by filing suit in the name of the board to seek
    collection of the expenses.   When the Wodinskys subsequently
    filed their own action, they sought equitable relief in the form
    of a preliminary injunction, as expressly permitted by Blood.
    See 
    id. at 406
    ("If appropriate, the unit owner may . . .
    petition the court for equitable relief").    That injunction
    barred the Kettenbachs from further pursuing these expenses,
    thus constituting precisely the type of "prior judicial
    determination" needed to satisfy Blood.     
    Id. at 405.
      There was
    no error.30
    C.   Evidentiary rulings.   Crossen and the Kettenbachs claim
    that the judge erred by allowing the Wodinskys' motion in limine
    that barred the introduction of evidence relative to the
    Wodinskys' mortgage or personal finances.    We disagree.    The
    judge held that introducing evidence of the Wodinskys' personal
    finances and debt was irrelevant to the question whether the
    Kettenbachs sought to force the Wodinskys from their home.      We
    30
    The preliminary injunction was dissolved by the entering
    of final judgment, which denied the Kettenbachs' claim for
    condominium expenses. Therefore, any appeal of this question is
    moot. Judge Rotenberg Educ. Center, Inc. v. Commissioner of the
    Dept. of Mental Retardation (No. 2), 
    424 Mass. 471
    , 472 (1997)
    ("A preliminary injunction lapses when a final decree is
    entered").
    24
    find no abuse of discretion or legal error in excluding this
    evidence.    See Zucco v. Kane, 
    439 Mass. 503
    , 507 (2003).
    D.     Attorney's fees.   The Wodinskys are entitled to
    attorney's fees as the prevailing plaintiff in a MCRA claim.
    See G. L. c. 12, § 11I.     Even though the Wodinskys did not
    prevail on all of their other claims, the trial judge properly
    found that the claims on which the Wodinskys were not successful
    were "sufficiently interconnected" with the claims on which they
    did prevail.    Killeen v. Westban Hotel Venture, LP, 69 Mass.
    App. Ct. 784, 792 (2007) (citation omitted).      We discern neither
    error nor an abuse of discretion in the judge's determination.
    See Batchelder v. Allied Stores Corp., 
    393 Mass. 819
    , 822 (1985)
    ("a party prevails under G. L. c. 12, § 11I[,] when he or she
    achieves success on a substantial question of law arising out of
    a common nucleus of facts that gives rise to a cause of action
    under the statute").
    The judge reduced by one-half the fee award of Attorney
    Donald N. Sweeney, who claimed to have devoted 3,318.75 hours to
    the case.    As the prevailing plaintiff seeking attorney's fees,
    the Wodinskys had the burden of proving that the amount of time
    billed and the nature of the work done both were reasonable.
    The judge was well within his discretion to conclude that the
    records submitted by Sweeney were inadequate to allow a proper
    evaluation of the precise nature of his work.      For example, some
    25
    of the submitted records reduce whole days of work into one
    sentence or less.    The judge, having observed counsel's work and
    conduct firsthand, was in the best position to evaluate the
    reasonableness of counsel's fees and time, and we have not been
    provided with adequate reasons to question on appeal the judge's
    resolution of the matter.     See Twin Fires Inv., LLC v. Morgan
    Stanley Dean Witter & Co., 
    445 Mass. 411
    , 428 (2005).
    As the Wodinskys have prevailed in their MCRA claim on
    appeal, the provisions of that statute entitle them to appellate
    attorney's fees as well.    See Yorke Mgmt. v. Castro, 
    406 Mass. 17
    , 19 (1989) ("The statutory provisions for a reasonable
    attorney's fee would ring hollow if it did not necessarily
    include a fee for the appeal" [citation omitted]).    See also
    Trustees of Health & Hosps. of Boston, Inc. v. Massachusetts
    Commn. Against Discrimination, 
    449 Mass. 675
    , 688-689 (2007).
    Accordingly, the Wodinskys may proceed in conformance with the
    procedure outlined in Fabre v. Walton, 
    441 Mass. 9
    , 10-11
    (2004), by providing to this court within fourteen days of the
    date of the rescript supporting documentation of their appellate
    attorney's fees.    Crossen and the Kettenbachs will have fourteen
    days thereafter to respond.    
    Id. at 11.31
    Amended judgments entered
    December 4, 2012, affirmed.
    31
    We deny Crossen's and the Kettenbachs' request for
    appellate attorney's fees.
    26
    Single justice orders entered
    March 25, 2014, and
    April 8, 2014, affirmed.