Reid v. City of Boston , 95 Mass. App. Ct. 591 ( 2019 )


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    18-P-645                                                Appeals Court
    NIQUEL REID    vs.   CITY OF BOSTON.
    No. 18-P-645.
    Suffolk.      January 11, 2019. - July 12, 2019.
    Present:    Massing, Desmond, & McDonough, JJ.
    Massachusetts Tort Claims Act. Municipal Corporations,
    Liability for tort, Governmental immunity. Negligence,
    Police, Municipality, Proximate cause, Governmental
    immunity. Police, Negligence, Municipality's liability.
    Proximate Cause. Search and Seizure, Protective frisk.
    Practice, Civil, Directed verdict, Judgment notwithstanding
    verdict.
    Civil action commenced in the Superior Court Department on
    May 31, 2013.
    The case was tried before Edward P. Leibensperger, J., and
    a motion for judgment notwithstanding the verdict was considered
    by him.
    Nicole M. O'Connor, Senior Assistant Corporation Counsel
    (Nieve Anjomi, Assistant Corporation Counsel, also present) for
    the defendant.
    Christine R. Fitzgerald for the plaintiff.
    MASSING, J.       This appeal concerns the application of the
    Massachusetts Torts Claim Act (MTCA), G. L. c. 258, in the
    2
    context of police activity.     The plaintiff, Niquel Reid, was
    conversing calmly on the sidewalk with her sister's boyfriend,
    Tyrone Cummings, when three Boston police officers, responding
    to a 911 call from the plaintiff's sister, approached.    One of
    the officers, without warning Cummings or his fellow officers,
    grabbed Cummings from behind, intending to conduct a patfrisk.
    Cummings responded by removing a firearm from his waistband and
    exchanging gunfire with the officers.    In the end, the officers
    fatally shot Cummings, but not before he shot the plaintiff in
    the leg.   A jury awarded the plaintiff damages under the MTCA
    for the officers' negligence.    The city of Boston1 argues that it
    is immune from liability under the MTCA or, in the alternative,
    that the officers' conduct was not the proximate cause of the
    plaintiff's injuries.   We affirm.
    Background.2   On the morning of June 14, 2011, the plaintiff
    received a call from her sister, who said she would be coming to
    the plaintiff's nearby home after putting her daughter on a
    school bus.   Minutes later, the plaintiff's sister called again.
    1  The individual officers' motion to dismiss was allowed,
    and trial proceeded only on the plaintiff's claim against the
    city. See G. L. c. 258, § 2 (establishing liability of public
    employers, but not public employees, for injury or death caused
    by employees acting within scope of their employment).
    2  We recite the facts presented to the jury in the light
    most favorable to the plaintiff. See Tosti v. Ayik, 
    394 Mass. 482
    , 494 (1985).
    3
    The plaintiff could hear her sister saying to someone, "Why are
    you following me . . . stop following me . . . why are your
    hands behind your back[?]"   The plaintiff was aware that her
    sister and her sister's boyfriend, Cummings, were not getting
    along.   Sensing trouble, the plaintiff told her sister that she
    would pick her up.
    When the plaintiff arrived at her sister's home, Cummings
    was standing in the street in front of his car.   The plaintiff
    parked her car and walked over to speak with him.   Cummings
    spoke in a normal tone of voice and was not belligerent.   The
    plaintiff did not see any weapons on Cummings, and it did not
    appear as if he had been in a fight.   While the plaintiff and
    Cummings were talking, the plaintiff's sister emerged from her
    house with her daughter, put her daughter in the plaintiff's
    car, and then got into the car herself.   The plaintiff's sister
    did not appear injured or frightened of Cummings.   At no point
    during their interaction, which lasted less than five minutes,
    did the plaintiff feel afraid of Cummings.
    Unbeknownst to the plaintiff, while she was talking to
    Cummings, her sister had called 911.   Boston Police Officers
    Shawn Marando and Charbel Kamel, riding in a cruiser driven by
    Marando, were dispatched to the scene; Officer Timothy Denio,
    working alone, heard the call and decided to assist.   Over the
    police radio, the dispatcher described Cummings and relayed the
    4
    substance of the 911 call as, "[M]an threatening to kill . . .
    his girlfriend. . . .   But no known weapons, no mention of
    weapons."   The dispatcher also sent supplemental text messages
    to the mobile data terminals in the officers' cruisers.    These
    supplemental messages included a physical description of
    Cummings and informed the officers that the caller and her eight
    year old daughter were in a car parked outside the residence
    where the assault had occurred, that the suspect was standing
    outside speaking with the caller's sister, and that there were
    "no weapons."   Only Kamel, who was not driving, looked at the
    supplemental texts, and he only glanced at the beginning portion
    containing the suspect's description and the summary of the
    incident.   He considered the status of the situation to be
    "unknown weapons," because "the dispatcher does not know what's
    going on the scene."
    The officers arrived to find the plaintiff and Cummings on
    the sidewalk; they erroneously assumed that the plaintiff was
    the 911 caller.   Marando and Kamel approached and stood beside
    the plaintiff and Cummings, all within arm's length of one
    other, while Denio took up a position behind his fellow
    officers.   Cummings and the plaintiff were speaking calmly, and
    Cummings's demeanor did not change when the officers approached.
    The plaintiff did not appear to be injured.   The officers did
    not see any indication of weapons.   Marando asked the plaintiff
    5
    and Cummings if they had anything on them.     The plaintiff
    replied, "No," as did Cummings.     Marando asked if either of them
    called the police, and both responded that they had not.
    Marando then said, "[Y]ou both look all right," and asked if
    they were "okay."     The plaintiff said, "I'm okay," and Cummings
    said, "I'm good."
    At that moment, Kamel came up behind Cummings, grabbed his
    arm, and reached for his waist, intending to conduct a patfrisk.
    Kamel did not tell Cummings, or the other officers, what he was
    going to do.    Kamel's sudden action caught his partner Marando
    by surprise because he was in the middle of "deescalating" the
    situation and making sure everyone was calm.      Marando testified
    that he would not have made "an aggressive move" such as
    initiating a patfrisk in such circumstances.
    Cummings reacted to Kamel's sudden contact by pushing Kamel
    away and drawing a firearm from his waistband.     As Cummings
    backed away from the officers, he pointed the gun toward Marando
    and fired.     Marando and Denio returned fire.   After Marando's
    first shot struck Cummings, Cummings started to fall to the
    ground, but he continued to discharge his weapon.     The plaintiff
    tried to get out of the way, but her path was blocked by a fence
    between the sidewalk and a house.    During the shootout, Cummings
    shot the plaintiff in her left leg; Marando was also shot in the
    leg.    Cummings died from multiple gunshot wounds.
    6
    The plaintiff sued the city for negligence, and the case
    proceeded to trial.       At the close of the plaintiff's case, the
    city moved for a directed verdict, which the judge denied.         The
    city unsuccessfully renewed its motion at the close of all the
    evidence.    By special verdict, the jury concluded that "one or
    more police officers [were] negligent with respect to their
    actions at the scene . . . prior to shots being fired" and that
    "the negligence of the police officer(s) prior to shots being
    fired [was] a substantial contributing factor in causing
    injuries to [the] plaintiff."      The jury awarded her $253,391.73,
    which was reduced by statute to $100,000.       See G. L. c. 258,
    § 2.    After entry of the amended judgment, the city filed a
    motion for judgment notwithstanding the verdict (judgment
    n.o.v.) or for a new trial, which the judge denied.       The city
    appeals from the amended judgment and from the order denying its
    motion for judgment n.o.v.
    Discussion.   1.   Standard of review.   When reviewing the
    denial of a motion for directed verdict or judgment n.o.v., we
    apply the same standard as the trial judge.       See O'Brien v.
    Pearson, 
    449 Mass. 377
    , 383 (2007).       Our task, "taking into
    account all the evidence in its aspect most favorable to the
    plaintiff, [is] to determine whether, without weighing the
    credibility of the witnesses or otherwise considering the weight
    of the evidence, the jury reasonably could return a verdict for
    7
    the plaintiff."   Tosti v. Ayik, 
    394 Mass. 482
    , 494 (1985),
    quoting Rubel v. Hayden, Harding & Buchanan, Inc., 15 Mass. App.
    Ct. 252, 254 (1983).   "The court will consider whether 'anywhere
    in the evidence, from whatever source derived, any combination
    of circumstances could be found from which a reasonable
    inference could be drawn' in favor of the non-moving party."
    McNamara v. Honeyman, 
    406 Mass. 43
    , 46 (1989), quoting Poirier
    v. Plymouth, 
    374 Mass. 206
    , 212 (1978).
    2.   MTCA immunity.    The city contends that it is immune
    from suit under the MTCA's "statutory public duty rule."
    Carleton v. Framingham, 
    418 Mass. 623
    , 627 (1994).
    Specifically, the city relies on G. L. c. 258, § 10 (h), which
    bars claims based on the failure to provide police protection,
    and G. L. c. 258, § 10 (j), which bars claims based on the
    tortious conduct of third parties "not originally caused by the
    public employer."   We agree with the trial judge that these
    exclusions do not apply.
    a.   Section 10 (h).   The city asserts that because the
    plaintiff's theory of liability is based on failure to provide
    police protection -- that is, the officers' failure to prevent
    Cummings from shooting her -- it is immune under § 10 (h).3
    3 Under G. L. c. 258, § 10 (h), the MTCA does not apply to
    "any claim based upon the failure to establish a police
    department or a particular police protection service, or if
    police protection is provided, for failure to provide adequate
    8
    Specifically, the city invokes the clause of G. L. c. 258,
    § 10 (h), providing immunity from claims based on "failure to
    provide adequate police protection."
    Section 10 (h) "immunize[s] a municipality when the
    criminal acts of a third person are a cause of the plaintiff's
    harm, and the police were negligent in not preventing that
    criminal conduct."    
    Carleton, 418 Mass. at 629
    .   Thus, a town
    could not be held liable for a fatal automobile accident that
    occurred after a police officer first failed to prevent a person
    the officer knew to be drunk from getting into a car and driving
    away, and then abandoned pursuit when the driver did not stop
    for the officer's flashing lights.     See 
    id. at 624,
    627 n.4,
    629.   See also Makynen v. Mustakangas, 
    39 Mass. App. Ct. 309
    ,
    310, 314 (1995) (§ 10 [h] provided immunity where, one-half hour
    before intoxicated driver caused head-on collision, police
    officer stopped driver, issued warning for speeding, and allowed
    driver to drive away).    Nor could a town be held liable for the
    shooting of a domestic violence victim based on its police
    officers' repeated refusals to arrest the victim's estranged
    police protection, prevent the commission of crimes,
    investigate, detect or solve crimes, identify or apprehend
    criminals or suspects, arrest or detain suspects, or enforce any
    law, but not including claims based upon the negligent operation
    of motor vehicles, negligent protection, supervision or care of
    persons in custody, or as otherwise provided in clause (1) of
    subparagraph (j)."
    9
    husband for violating a G. L. c. 209A protective order.     See
    Ford v. Grafton, 
    44 Mass. App. Ct. 715
    , 716-720, 724 (1998).
    As these cases illustrate, § 10 (h) shields municipalities
    from claims where police officers negligently failed to prevent
    harm posed by third parties.   Here, the plaintiff's successful
    theory of liability was not that the police officers failed to
    protect her from a threat, but rather that the officers'
    affirmative conduct created a danger that did not previously
    exist.   The city contends, however, that because the officers
    were responding to a 911 call, they were engaged in providing
    police protection, and any claim based on acts the officers
    performed negligently in the course of their emergency response
    amounts to failure to provide adequate police protection.     See
    Anderson v. Gloucester, 
    75 Mass. App. Ct. 429
    , 433-434 (2009)
    ("§ 10 [h] and [j] are based on a legislative recognition that
    public employees who respond to emergencies are called upon to
    act swiftly, often without the time for investigation and
    deliberate reflection available in other circumstances").    The
    exclusion applies, so the city argues, even if the officers'
    affirmative acts were negligent and contributed to the
    plaintiff's injury.
    The exclusion in § 10 (h) for failure to provide adequate
    police protection is intended to exclude claims based on the
    "failure to investigate, detect crime, apprehend, arrest, and
    10
    enforce the law."   
    Ford, 44 Mass. App. Ct. at 725
    .   The
    exclusion does not extend to every negligent act that a police
    officer commits in the course of providing police protection.
    See 
    id., citing Glannon,
    Liability for "Public Duties" Under the
    Tort Claims Act:    The Legislature Reconsiders the Public Duty
    Rule, 
    79 Mass. L
    . Rev. 17, 19, 24 (1994) (Glannon) (§ 10 [h]
    does not exclude claims "based on collateral negligence in the
    course of any one of these police functions").
    The language of the MTCA exclusion for failure to provide
    fire protection services, codified in neighboring § 10 (g) of
    c. 258, bolsters this interpretation of § 10 (h).
    Section 10 (g) incorporates language similar to that of
    § 10 (h), but in addition includes express immunity for
    negligence in the course of fighting a fire:     it excludes "any
    claim based upon the failure to establish a fire department or a
    particular fire protection service, or if fire protection
    service is provided, for failure to prevent, suppress or contain
    a fire, or for any acts or omissions in the suppression or
    containment of a fire" (emphasis added).    G. L. c. 258, §
    10 (g).   Thus, § 10 (g) applies even if a firefighter's actions
    in the course of providing fire protection services add fuel to
    the fire, so to speak.   Section 10 (h), by contrast, does not
    exclude acts or omissions in the provision of police protection.
    Had the Legislature intended to immunize all negligent acts of
    11
    police officers providing police protection, it would have
    specifically done so.     See Phillips v. Equity Residential Mgt.,
    L.L.C., 
    478 Mass. 251
    , 259 (2017), quoting Brady v. Brady, 
    380 Mass. 480
    , 484 (1980) ("a statutory expression of one thing is
    an implied exclusion of other things omitted from the statute").
    We will not read into § 10 (h) words the Legislature used only
    in § 10 (g).   See Commonwealth v. Galvin, 
    388 Mass. 326
    , 330
    (1983).4
    Ariel v. Kingston, 
    69 Mass. App. Ct. 290
    (2007), on which
    the city primarily relies, does not govern the present case.
    The plaintiff in Ariel was the passenger in a motor vehicle
    driven by her daughter.     
    Id. at 291.
       The daughter approached an
    intersection where an accident had occurred and two police
    officers were directing traffic.     
    Id. She had
    a green light, so
    she proceeded through the intersection.      
    Id. at 291-292.
    Simultaneously, another car, which the plaintiff alleged was
    waved through a red light by one of the town's officers, entered
    4 The city concedes that § 10 (h) does not immunize "every
    act of a police officer in the course of his duties." Relying
    on an unpublished decision of the United States District Court
    for the District of Massachusetts, however, the city contends
    that the only negligent police conduct for which a municipality
    may be held liable is conduct that is the "direct and primary
    cause" of a plaintiff's harm, not conduct that leads to injury
    to a plaintiff by a third party. Nothing in the language of
    § 10 (h) or any published Massachusetts decisions construing it
    supports this interpretation. Indeed, § 10 (j) primarily
    governs liability under the MTCA for tortious acts of third
    parties.
    12
    the intersection and collided with the daughter's car.     
    Id. at 292.
      We held that the town was immune under § 10 (h) because
    "police officers' direction of traffic on a public way
    constitutes a form of providing police protection to the public
    for the risks involved in motor vehicle traffic."    
    Id. at 293.
    In Ariel, the officers were providing police assistance to
    mitigate a dangerous condition.    
    Id. In this
    case, by contrast,
    the situation that the officers encountered upon their arrival
    was calm, and the plaintiff did not appear to be in immediate
    danger.   Cummings was not brandishing a firearm or engaging in
    threatening conduct.    The dangerous situation that resulted in
    the plaintiff's injury arose only after Kamel grabbed Cummings,
    without communicating his plan to the other officers and without
    taking steps to impede Cummings's ability to reach for a weapon.
    Thus, unlike the cases where § 10 (h) applies, the plaintiff's
    claim was based on the officers' affirmative actions that
    created a harmful situation that did not previously exist.
    The plaintiff prevailed at trial not by showing that the
    police failed to prevent Cummings from committing a crime, and
    not by showing that the police failed to provide adequate
    protection to the public in an emergency situation, but rather
    by showing that the officers' negligent actions in performing
    their duties created a harm that did not otherwise exist,
    causing her injury.    Section 10 (h) does not bar such a claim.
    13
    b.   Section 10 (j).   On appeal, the city also argues that
    its motions for directed verdict and for judgment n.o.v. should
    have been granted because it is immune from liability under
    § 10 (j), which shields public employers from suits arising out
    of the violent conduct of third parties.5
    Because the city did not assert § 10 (j) immunity in its
    motions for directed verdict, the plaintiff argues in her brief
    that the city has waived this defense.    Ordinarily we would
    agree -- a defense not asserted in a motion for directed verdict
    is waived and cannot be resurrected in a motion for judgment
    n.o.v.    See Mass. R. Civ. P. 50 (a), 
    365 Mass. 814
    (1974);
    Abramian v. President & Fellows of Harvard College, 
    432 Mass. 107
    , 115 (2000); Bonofiglio v. Commercial Union Ins. Co., 
    411 Mass. 31
    , 34-35 (1991).     However, a prior decision of this court
    held that because G. L. c. 258, § 10, defenses relate to subject
    matter jurisdiction, the Commonwealth did not waive its immunity
    under G. L. c. 258, § 10 (d), by filing an untimely motion to
    5 Under G. L. c. 258, § 10 (j), the MTCA does not apply to
    "any claim based on an act or failure to act to prevent or
    diminish the harmful consequences of a condition or situation,
    including the violent or tortious conduct of a third person,
    which is not originally caused by the public employer or any
    other person acting on behalf of the public employer."
    Section 10 (j) goes on to enumerate three exceptions to the
    exclusion it creates. Pertinent here, "This exclusion shall not
    apply to: . . . (2) any claim based upon the intervention of a
    public employee which causes injury to the victim or places the
    victim in a worse position than he was in before the
    intervention."
    14
    dismiss.    See Vining v. Commonwealth, 
    63 Mass. App. Ct. 690
    , 696
    (2005).    We added, in dicta, that such defenses "may be raised
    for the first time on appeal or may even be raised by a court
    sua sponte."     
    Id. Accordingly, we
    address the merits.6
    The city "is immune from suit under G. L. c. 258, § 10 (j),
    for all harmful consequences arising from its failure to act to
    prevent the violent or tortious conduct of a third person,
    unless it 'originally caused' the 'condition or situation' that
    resulted in the harmful consequence."      Kent v. Commonwealth, 
    437 Mass. 312
    , 317 (2002).      "[T]he principal purpose of § 10 (j) is
    to preclude liability for failures to prevent or diminish harm,
    including harm brought about by the wrongful act of a third
    party."    Brum v. Dartmouth, 
    428 Mass. 684
    , 696 (1999).
    Section 10 (j) provides immunity when a third party injures
    the plaintiff, and the public employer's only fault was its
    failure to prevent the situation or harm.      "To have 'originally
    caused' a condition or situation for the purposes of § 10 (j),
    the public employer must have taken an affirmative action; a
    failure to act will not suffice."      Cormier v. Lynn, 
    479 Mass. 35
    , 40 (2018).     See, e.g., 
    Brum, 428 Mass. at 686-687
    , 696 (town
    6  The city did not file a reply brief or otherwise respond
    to the plaintiff's waiver argument, and neither party cited
    
    Vining, supra
    , let alone addressed its applicability here. In
    these circumstances, we are reluctant to limit the scope of our
    prior decision.
    15
    not liable for stabbing of student on high school grounds based
    on failure to maintain adequate security measures to protect
    student from known threat); Bonnie W. v. Commonwealth, 
    419 Mass. 122
    , 126 (1994) (Commonwealth not liable for rape committed by
    parolee based on parole officer's failure to supervise parolee);
    Stahr v. Lincoln Sudbury Regional High Sch. Dist., 93 Mass. App.
    Ct. 243, 247 (2018) (school district not liable for injury to
    field hockey player struck by teammate's stick during practice
    session based on coaches' lack of supervision and inadequate
    instruction).
    But § 10 (j) does not provide immunity where a public
    employee's affirmative act "creates the 'condition or situation'
    that results in harm inflicted by a third party."   
    Kent, 437 Mass. at 318
    , quoting 
    Brum, 428 Mass. at 695
    .   In other words,
    § 10 (j) does not apply in "situations in which governmental
    employees set in motion a chain of events that allow[] violent
    people to harm others."   
    Anderson, 75 Mass. App. Ct. at 436
    .
    See, e.g., Harrison v. Mattapoisett, 
    78 Mass. App. Ct. 367
    , 371-
    372 (2010) (officers' conduct in commencing high-speed chase
    materially contributed to suspect's flight, resulting in
    collision with plaintiff's car); Serrell v. Franklin County, 
    47 Mass. App. Ct. 400
    , 401, 405 (1999) (correction officers'
    tactics in intervening to restrain inmate in visitor's room
    caused iron gate to pin down and injure visitor).   See also
    16
    Dudley v. Massachusetts State Police, 
    91 Mass. App. Ct. 616
    ,
    620-621 (2017) (officer created harmful situation when he
    released trained police canine to apprehend fleeing suspect and
    canine bit plaintiff).7
    We need not decide whether the officers' actions here
    "originally caused" the plaintiff's injury –- the question
    "described as the 'most difficult issue posed' by the amendments
    to the [MTCA]," 
    Kent, 437 Mass. at 318
    , quoting Glannon, 
    79 Mass. L
    . Rev. at 26 –- because the immunity provided by § 10 (j)
    does not extend to claims arising from the violent conduct of
    third parties that are "based upon the intervention of a public
    employee which causes injury to the victim or places the victim
    7 Whether a decision, as opposed to an act, of a public
    employer is the original cause depends on how close a connection
    it bears to the plaintiff's injury. Compare Devlin v.
    Commonwealth, 
    83 Mass. App. Ct. 530
    , 530-531, 535 (2013)
    ("affirmative decision to allow convicted inmates to work in an
    area where civilly committed individuals were housed and
    treated," materially contributed to situation in which inmate
    struck and injured plaintiff); Gennari v. Reading Pub. Sch., 
    77 Mass. App. Ct. 762
    , 764-765 (2010) (elementary school
    principal's decision to hold recess in concrete courtyard
    materially contributed to condition resulting in first grader
    being pushed by another student into sharp concrete bench); with
    
    Cormier, 479 Mass. at 41
    (requiring students to attend school
    and placing them in same class "too remote as a matter of law to
    be the original cause" of one student pushing another down
    staircase, resulting in permanent paralysis [citation omitted]);
    
    Kent, 437 Mass. at 319
    (parole board's decision to release
    inmate who shot officer eight years later "too remote" to be
    original cause of shooting); Jane J. v. Commonwealth, 91 Mass.
    App. Ct. 325, 330-331 (2017) (hospital's decision to allow
    committed male and female patients access to shared common room
    too remote to be original cause of plaintiff's rape).
    17
    in a worse position than he was in before the intervention."
    G. L. c. 258, § 10 (j) (2).8    Officer Kamel's intervention placed
    the plaintiff in a worse position than she was in previously.
    By approaching Cummings from behind and suddenly seizing him --
    without informing his fellow officers, or Cummings, of his
    intent -- Kamel escalated what had previously been a calm,
    controlled encounter into a shootout.    See Williams v. O'Brien,
    
    78 Mass. App. Ct. 169
    , 176 (2010) (public employer not immune
    from claim based on correction officers' acts of calling
    plaintiff "snitch" in front of other inmates and placing him in
    cell with hostile inmate, resulting in plaintiff being stabbed
    by cellmate; officers' intervention "place[d] the victim in a
    worse position than he was in before" [citation omitted]);
    
    Serrell, 47 Mass. App. Ct. at 405
    (officers' intervention in
    subduing inmate, injuring plaintiff in process, "exacerbated the
    situation to her detriment").    The plaintiff's successful theory
    of recovery was not that the police failed to prevent Cummings
    from shooting her -- it was that Cummings never would have
    8 The Supreme Judicial Court has stated, "In order for a
    public employer's affirmative act to be the 'original cause' of
    a 'condition or situation' that results in harmful consequences
    to another from 'the violent or tortious conduct of a third
    person,' we hold that the act must have materially contributed
    to creating the specific 'condition or situation' that resulted
    in the harm." 
    Kent, 437 Mass. at 319
    . While it is difficult to
    imagine an intervention described in § 10 (j) (2) that does not
    materially contribute to creating a harmful situation, we need
    not wade into this interpretive quagmire.
    18
    started shooting if the officers had not negligently intervened.
    See 
    Stahr, 93 Mass. App. Ct. at 249
    (for § 10 [j] [2] to apply,
    claim must be based on "an affirmative act on the part of the
    intervener" rather than omissions).     For this reason, § 10 (j)
    does not preclude liability.
    3.     Proximate cause.   Finally, the city argues that it was
    entitled to a directed verdict because Cummings's criminal acts
    were a superseding cause that broke the chain of proximate
    causation between the officers' "preshooting" conduct and the
    plaintiff's injury.
    In addition to proving that a defendant's negligence
    actually caused the plaintiff's harm, "the plaintiff must show
    that the negligent conduct was a proximate or legal cause of the
    injury."   
    Kent, 437 Mass. at 320
    .    To establish proximate cause,
    the plaintiff must prove that her injury was a reasonably
    foreseeable result of the defendant's negligence.     See Jesionek
    v. Massachusetts Port Auth., 
    376 Mass. 101
    , 105-106 (1978).        The
    chain of proximate cause may be broken by intervening acts of a
    third party.   See Wallace v. Ludwig, 
    292 Mass. 251
    , 255 (1935);
    
    Harrison, 78 Mass. App. Ct. at 373
    .     However, the intervening
    acts of a third party that are a reasonably foreseeable result
    of the original negligence will not break the chain of
    causation, even if those acts are criminal.     See Jupin v. Kask,
    
    447 Mass. 141
    , 148 (2006); Mullins v. Pine Manor College, 389
    
    19 Mass. 47
    , 62 (1983).    "It is irrelevant whether [the defendant]
    foresaw or should have foreseen the specific danger that
    occurred . . . .     It is sufficient that the same general kind of
    harm was a foreseeable consequence of the defendant's risk-
    creating conduct."     Jupin, supra at 149 n.8.   See Michnik-
    Zilberman v. Gordon's Liquor, Inc., 
    390 Mass. 6
    , 12 (1983).
    Causation is generally a factual question for the jury.
    See 
    Mullins, 389 Mass. at 58
    .    "Only when no rational view of
    the evidence warrants a finding that the defendant was negligent
    may the issue be taken from the jury."     Zezuski v. Jenny Mfg.
    Co., 
    363 Mass. 324
    , 327 (1973).    "The mere existence of other
    possible causes [does] not preclude the jury from finding that
    the defendants' negligence was the proximate cause of the
    plaintiff's damage."    
    Id. at 329.
    The plaintiff presented sufficient evidence for the jury to
    conclude that Cummings's violent reaction was a reasonably
    foreseeable result of the officers' preshooting negligence.       The
    city's manual on the use of force recognizes that patfrisks are
    dangerous because the subject "may have a dangerous weapon."
    The plaintiff's expert, and the officers themselves, testified
    that it is reasonably foreseeable that the subject of a patfrisk
    will be armed and dangerous.    Kamel agreed that patfrisks are
    dangerous because the subject may be expected to possess a
    weapon, remove it, and cause an altercation.      Indeed, Kamel
    20
    testified that based on the way Cummings was standing, and the
    fact that his carotid artery was "pounding," he was probably
    armed.   A rational view of the evidence allowed the jury to find
    that Cummings's acts were reasonably foreseeable and, indeed,
    actually foreseen.    See 
    Jupin, 447 Mass. at 149
    .
    We are not persuaded by the city's argument that we will
    create a disincentive for police officers to employ patfrisks
    and other safety measures unless we hold, as a matter of public
    policy, that Cummings's violent response to Kamel's sudden and
    unexpected approach broke the chain of causation.
    Municipalities will not be liable every time an attempted
    patfrisk goes awry.   To prevail, a plaintiff must show that the
    officers acted negligently, breached their duty of care, and
    actually caused injury -- inherently fact-specific inquiries.
    And this case presents unique facts.   The officers failed to
    read supplemental text messages informing them of information
    crucial to responding appropriately to the scene.    When the
    officers arrived, they did not separate the parties, who were
    within arm's reach of each other.   Kamel failed to inform the
    other officers that he intended to conduct a patfrisk, and then
    proceeded to do so without restraining Cummings or taking any
    necessary precautions.   Moreover, as the plaintiff's expert in
    police practices testified, the officers did not encounter a
    dangerous, fast-moving situation.   When confronting a perilous
    21
    and quickly evolving emergency, even officers' hasty actions may
    be reasonable in the circumstances, or injury to bystanders
    unavoidable.     The jury reasonably concluded that that was not
    the case here.
    Conclusion.     The amended judgment and the order denying the
    motion for judgment n.o.v. are affirmed.
    So ordered.