Woznicki v. Geico General Insurance , 216 Md. App. 712 ( 2014 )


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  •               REPORTED
    IN THE COURT OF SPECIAL APPEALS
    OF MARYLAND
    No. 532
    September Term, 2013
    JESSICA N. WOZNICKI
    v.
    GEICO GENERAL INSURANCE CO.
    Matricciani,
    Kehoe,
    Berger,
    JJ.
    Opinion by Kehoe, J.
    Filed: April 29, 2014
    Appellant, Jessica N. Woznicki, concedes that her lawyer failed to comply with a
    notice requirement in her automobile liability policy. She asserts, however, that her insurer,
    appellee, GEICO General Insurance Company, waived compliance or, alternatively, that the
    law does not permit an insurance company to deny coverage in cases like hers unless it can
    show prejudice. Reasoning that the record before it did not establish disputes of material fact
    as to waiver and that GEICO was otherwise entitled to judgment, the Circuit Court for Cecil
    County granted the insurer’s motion for summary judgment. Ms. Woznicki has appealed,
    arguing that the circuit court was incorrect on both scores. We think the circuit court was
    correct and will affirm its judgment.
    Background
    On November 12, 2010, Ms. Woznicki was injured in an automobile accident in Cecil
    County, Maryland. The other driver, James B. Houston, was at fault.
    Houston was insured by a liability policy issued by Nationwide Insurance Company,
    with policy limits of $20,000. Ms. Woznicki was covered by an insurance policy issued by
    GEICO. Section IV of the GEICO policy provided her with uninsured/underinsured motorist
    (“UM/UIM”) benefits in the amount of $300,000, subject to certain exclusions.1 In relevant
    part, the GEICO policy stated (emphasis in original):
    1
    For a concise review of the statutory evolution of uninsured/underinsured
    motorist coverage in Maryland, see the opinion of this Court in Connors v. Government
    Employees Insurance Company, ___ Md. App. ___, No. 773, slip op. at 5-7 (filed March
    25, 2014).
    Section IV does not apply:
    1.     To bodily injury to an insured if the insured or his legal representative
    has made a settlement of his claim which exhausts the applicable bodily injury
    or death limits of the liability insurance without our prior written consent
    unless:
    (a)     We are notified in writing by Certified Mail that a
    tentative agreement to settle for the liability limits of the owner
    or operator of the other vehicle has been reached;
    (b)     We did not make a payment equal to the tentative
    settlement amount to our insured within 30 days of our refusal
    to consent to the settlement offer; and
    (c)     We responded to the written notice of settlement within
    60 days.
    (We will refer to this provision as the “Consent to Settle Clause.”) The Consent to Settle
    Clause tracks Md. Code Ann. (2011) § 19-511 of the Insurance Article,2 which provides in
    pertinent part:
    Uninsured motorist coverage—Settlement procedures.
    (a) Notice of settlement offer required. – If an injured person receives a
    written offer from a motor vehicle insurance liability insurer . . . to settle a
    claim for bodily injury . . . , and the amount of the settlement offer . . . would
    exhaust the bodily injury . . . limits of the applicable liability insurance
    policies . . . , the injured person shall send by certified mail, to any insurer that
    provides uninsured motorist coverage for the bodily injury . . . , a copy of the
    liability insurer’s written settlement offer.
    (b) Response to settlement offer. – Within 60 days after receipt of the notice
    required under subsection (a) of this section, the uninsured motorist insurer
    shall send the injured person:
    (1) written consent to acceptance of the settlement offer and to the
    execution of the releases; or
    2
    Unless otherwise noted, all statutory references in this opinion are to the
    Insurance Article.
    2
    (2) written refusal to consent to acceptance of the settlement offer.
    (c) Payment of settlement offer. – Within 30 days after a refusal to consent to
    acceptance of a settlement offer . . . , the uninsured motorist insurer shall pay
    to the injured person the amount of the settlement offer.
    (d) Subrogation rights of uninsured motorist insurer. – (1) Payment as
    described in subsection (c) of this section shall preserve the uninsured
    motorist insurer’s subrogation rights against the liability insurer and its
    insured.
    ****
    (e) Acceptance of settlement offer. – The injured person may accept the
    liability insurer’s settlement offer and execute releases in favor of the liability
    insurer and its insured without prejudice to any claim the injured person may
    have against the uninsured motorist insurer:
    (1) on receipt of written consent to acceptance of the settlement offer
    and to the execution of releases; or
    (2) if the uninsured motorist insurer has not met the requirements of
    subsection (b) or subsection (c) of this section.3
    Ms. Woznicki notified GEICO that she had been injured in an accident. Her claim
    was assigned to Rebecca Davis, a GEICO adjuster. Ms. Woznicki retained a Delaware
    attorney, Ben T. Castle, Esquire, to represent her. At some point in March, 2011, Nationwide
    offered to settle all of Ms. Woznicki’s claims against Houston for $20,000, that is, its policy
    limits, in return for a release for Houston and Nationwide. Castle agreed, at least in
    principle. On March 29, 2011, Nationwide sent a letter to Castle enclosing a release that
    “confirms our settlement with you/your client[]”and requesting that it be signed by Ms.
    Woznicki, witnessed, and returned. The record does not show that Castle discussed a
    3
    Section 19-511 was amended effective October 1, 2012. See 2012 Md. Laws,
    Chaps. 268 and 269. The substance of the amendment is not relevant to the matter before
    us.
    3
    possible settlement with GEICO before reaching the agreement with Nationwide.
    On the same day that Nationwide sent Castle the release, he wrote to Davis, the
    GEICO adjuster, stating:
    At this time it appears that the driver of the car that caused the accident
    injuring Ms. Woznicki, James Houston, has only limited liability coverage
    through Nationwide Insurance Company. We will provide more information
    as it becomes available.
    This letter did not mention a settlement with Nationwide. At this point, the exact sequence
    of events becomes unclear.
    On or a few days before July 7, 2011—our only source of information is his
    deposition which is a bit vague on the point—Castle contacted GEICO by telephone and
    received what Ms. Woznicki asserts was GEICO’s consent to settle her claim against
    Houston without prejudice to her right to pursue a UIM claim against GEICO. We will
    discuss what we know about this conversation later in the opinion. On July 7, 2011, Ms.
    Woznicki signed the release and, on the same day, Castle wrote to Davis stating:
    The tortfeasor’s insurance carrier, Nationwide, has a limited bodily
    injury liability policy of $20,000 and has tendered those limits to the injured
    driver, Jessica Woznicki. We are writing to request GEICO’s consent to
    acceptance of the settlement.
    Enclosed for your file is a copy of the Nationwide Policy insuring
    tortfeasor, James B. Houston, and the Release in exchange for the $20,000.
    At some point thereafter—again, the chronology is unclear from the record—Castle sent the
    signed release back to Nationwide.
    On August 15, 2011, GEICO wrote Castle, denying UIM coverage to Ms. Woznicki
    4
    based on what it asserted was her breach of the Consent to Settle Clause and § 19-511
    “because you failed to obtain our consent to settle, which is required by both the statute and
    the policy contract.”
    On April 3, 2012, Ms. Woznicki, represented by new counsel, filed a complaint for
    breach of contract against GEICO seeking reimbursement of her damages in excess of the
    $20,000 that she received from Nationwide. GEICO filed its answer and later filed a motion
    for summary judgment. GEICO asserted that there were no disputes of material fact and that
    summary judgment was appropriate because Ms. Woznicki was precluded from receiving
    UIM benefits because she had settled with Nationwide without giving GEICO the
    opportunity to either consent to or refuse acceptance of the settlement.
    Ms. Woznicki opposed the motion. She presented essentially the same arguments as
    she now presents to this Court, which we will discuss in detail later.
    On April 5, 2013, after a hearing, the court granted summary judgment in favor of
    GEICO, stating:
    It’s clear and undisputed that Section 19-511 was not complied with.
    In other words, there is – the plaintiff’s attorney did not comply with that
    section. And that’s also referenced–incorporated into the policy; therefore, the
    terms of the policy were not complied with. That’s undisputed, I believe. But
    the court finds that there could be a question of waiver. And I believe that
    these matters could be waived.
    The question [which] then arises is does the vague reference to a
    telephone conversation constitute–or viewed in a light most favorable to the
    plaintiff, does that constitute sufficient evidence to be material in a decision.
    And quite simply, the court finds that under the facts of this case that
    5
    the reference to a telephone call, with nothing more than has been put forth
    today, does not constitute sufficient evidence to be material, to affect the
    decision.
    Ms. Woznicki filed a motion to alter or amend the judgment, which the court denied.
    She then filed this appeal.
    Analysis
    Ms. Woznicki contends that the circuit court erred in granting summary judgment
    because she had established genuine dispute of material fact as to whether GEICO waived
    compliance with the Consent to Settle Clause and § 19-511. Ms. Woznicki also argues that
    § 19-110 required GEICO to demonstrate actual prejudice before it could defend its denial
    of coverage based on her failure to comply with the Consent to Settle Clause and § 19-511
    and that GEICO failed to do so.
    GEICO disputes these assertions and, additionally, contends that § 19-511 is non-
    waivable as a matter of law. We will discuss each of these arguments, beginning with
    GEICO’s.
    I. Does § 19-511 Preclude Waiver by an Insurer?
    GEICO contends that § 19-511 is non-waivable. In so arguing, it relies upon the
    legislature’s use of the word “shall” in the statute itself as well as a statement of this Court
    in our opinion in Buckley v. Brethren Mut. Ins. Co., 
    207 Md. App. 574
    , 600 (2012)
    (“Buckley I”), aff’d __ Md. __, 
    2014 WL 838860
    (filed March 4, 2014) (“Buckley II”),
    wherein we stated (emphasis added):
    6
    To be clear, in order to comply with § 19-511, after a UM carrier
    receives notice of a settlement offer from an injured insured, the UM carrier
    must do one of two things: it must either (1) consent to the settlement offer
    (and, as a result, waive its right to contest tort liability) or (2) refuse to consent
    and pay the injured insured the amount of the settlement offer within 30 days
    of issuing its refusal to consent. . . . .
    Buckley I was concerned with an insurer’s obligations when its insured sends it a
    notice of settlement that complied with § 19-511's requirements. Whether an insurer can
    waive strict compliance with the statute is a distinct question that neither Buckley I nor
    Buckley II addresses.
    Moving beyond Buckley, we find GEICO’s reliance on the language of § 19-511 to
    be unwarranted. To be sure, “shall,” as a general rule, suggests a mandatory duty. See Perez
    v. State, 
    420 Md. 57
    , 63 (2011) (“‘When the Legislature commands that something be done,
    using words such as “shall” or “must” rather than “may” or “should,” the obligation to
    comply with the statute or rule is mandatory.’”) (quoting State v. Green, 
    367 Md. 61
    , 82
    (2001)). That performance of a duty is mandatory is one thing; that a private entity to whom
    the duty is owed cannot waive strict performance is quite another.4
    We are also aware that, when the General Assembly wants to make it clear that a
    statutory provision is non-waivable, it generally says so explicitly. See, e.g., Insurance
    4
    The rule is sometimes different with regard to public bodies. See, e.g., Bright v.
    Unsatisfied Claim & Judgment Fund Bd., 
    275 Md. 165
    , 170 (1975) (stating that absent a
    specific statutory provision, an administrative agency may not waive or extend a
    mandatory filing deadline.).
    7
    Article § 18-119(b)(2) (“The right of surrender may not be waived.”); Md. Code Ann. (2006,
    2013 Supp.) § 5-1105 of the Courts & Judicial Proceedings Article (providing that “[t]he
    provisions of this subtitle may not be waived”); Md. Code Ann. (1974, 2010 Repl. 2013
    Supp.) § 11B-108(d) of the Real Property Article (“RP”) (providing that “[t]he rights of a
    purchaser under this section may not be waived in the contract and any attempted waiver is
    void . . . .”); RP § 11B-103 (“Except as expressly provided in this title, the provisions of this
    title may not be varied by agreement, and rights conferred by this title may not be waived.”);
    Md. Code Ann. (1975, Repl. 2013) § 14-2402(c) of the Commercial Law Article (providing
    that “[t]he right of cancellation [of vacation club membership] may not be waived or
    otherwise surrendered.”).
    This sort of language is absent from § 19-511. Moreover, Maryland’s case law
    interpreting § 19-511, as well as the statute’s legislative history, make it clear that the statute
    is intended to benefit an insured by facilitating settlements of claims against a tortfeasor
    when a UIM claim has been or may be asserted. See Buckley II, 
    2014 WL 838860
    at *7-8;
    Keeney v. Allstate Ins. Co., 
    130 Md. App. 396
    , 401 (2000).5 We are not persuaded that § 19-
    5
    In Keeney, this court explained:
    [T]he legislative goal of [the statutory predecessor to § 19-511] was to
    resolve a common problem that beset litigants attempting to settle tort
    claims. The liability carrier for the allegedly negligent party typically was
    not willing to pay its policy limits unless it received a release from the
    injured party. The liability carrier’s reluctance . . . was based on a well-
    founded fear that, if it paid its limits without a release, it would subject its
    insured to a subrogation claim by the injured party’s UM carrier; and if, as
    (continued...)
    8
    511’s remedial purposes would be served by holding that an insurer cannot, as a matter of
    law, waive strict compliance in an appropriate situation. Even if we were so inclined, we
    “may neither add nor delete language so as to reflect an intent not evidenced in the plain and
    unambiguous language of the statute, nor . . . construe the statue with forced or subtle
    interpretations that limit or extend its application.” City of Baltimore Dev. Corp. v. Carmel
    Realty Assocs., 
    395 Md. 299
    , 318 (2006) (internal quotation marks and citation omitted).
    II. Was there a genuine dispute of material fact as to waiver?
    “Whether summary judgment was granted properly is a question of law” and our
    review is de novo. Livesay v. Baltimore County, 
    384 Md. 1
    , 9 (2004). We conduct an
    independent review of the record considered in the light most favorable to the non-moving
    party to decide whether there are issues of material fact. Wells Fargo Home Mortgage, Inc.
    v. Neal, 
    398 Md. 705
    , 714 (2007). In determining whether there are disputes as to material
    facts, we construe reasonable inferences in favor of the non-moving party. Educ. Testing
    Serv. v. Hildebrant, 
    399 Md. 128
    , 140 (2007). To avoid summary judgment, the non-moving
    5
    (...continued)
    a defendant in a subrogation suit, the insured had to pay money out of
    his/her pocket, it might well subject the insurer to liability in a bad-faith
    action filed against it by its own insured . . . . On the other hand, prior to
    the enactment [of § 19-511’s statutory predecessor], the UM carrier
    typically would not consent to a release being signed because that would
    destroy any possibility of obtaining in a subrogation suit any of its money
    back from the alleged negligent party. In sum, the main purpose and effect
    of the statute was to resolve a recurrent problem that arose when parties
    attempted to settle tort 
    cases. 130 Md. App. at 403
    (2000).
    9
    party must establish the existence of a genuine dispute of material fact. Beatty v. Trailmaster
    Products, Inc., 
    330 Md. 726
    , 737 (1993). To be “genuine” in this context, the dispute must
    be more than hypothetical or conjectural: “the mere existence of a scintilla of evidence in
    support of the [non-moving party’s] claim is insufficient to preclude the grant of summary
    judgment; there must be evidence upon which the jury could reasonably find for the
    plaintiff.” 
    Id. at 738.
    Put another way, “when a movant has carried its burden, the party
    opposing summary judgment ‘must do more than simply show there is some metaphysical
    doubt as to the material facts.’” 
    Id. (quoting Matsushita
    Elec. Indus. Co., Ltd. v. Zenith
    Radio Corp., 
    475 U.S. 574
    , 586 (1986)).
    “Waiver is the intentional relinquishment of a known right, or such conduct as
    warrants an inference of the relinquishment of such right, and may result from an express
    agreement or be inferred from circumstances.” Hovnanian Land Inv. Group, LLC v.
    Annapolis Town Centre at Parole, LLC, 
    421 Md. 94
    , 122 (2011) (internal quotation marks
    and citation omitted). To demonstrate the existence of an implied waiver, there must be
    evidence that the actions of the purportedly waiving party were “inconsistent with an
    intention to insist upon enforcing” the provisions of a contract. 
    Id. (internal quotation
    marks
    and citations omitted). Generally, the question of waiver requires “resolution of many factual
    disputes and drawing of factual inferences.” 
    Hovnanian, 421 Md. at 122
    .
    Ms. Woznicki contends that the court erred by granting GEICO’s motion for
    summary judgment because she established the existence of a genuine dispute of material
    10
    fact as to whether GEICO waived its rights under the Consent to Settle Clause and § 19-511.
    She asserts that this waiver occurred during the course of Castle’s telephone conversation
    with the unidentified GEICO employee in July, 2011. The only source of information about
    that conversation in the record is Castle’s deposition.
    Castle testified that, prior to the July telephone conversation with the GEICO
    employee, he had not read Ms. Woznicki’s GEICO policy, but “probably” had reviewed the
    declaration page. Thus, he was unaware of the Consent to Settle Clause. He also testified
    that he was unaware of § 19-511. With that background, we set out the relevant portions of
    his testimony (emphasis added):
    [Counsel for GEICO]:        Did, in fact, GEICO ever give you consent to settle [Ms.]
    Woznicki’s claim against [] Houston, who was insured by
    Nationwide?
    [Castle]:                   It was my understanding that they had, and it was done by
    telephone. And it was not Davis. It was somebody taking her
    place when she was unavailable.
    [Counsel for GEICO]:        Tell me those details.
    [Castle]:                   My recollection is a telephone call to GEICO asking forDavis
    with whom I’d been dealing with all along.
    [Counsel for GEICO]:        And when did that happen?
    [Castle]:                   Well, it would have been probably within a week, ten days of
    July 7th prior to. I can’t tell you exactly. And [Davis] was
    unavailable. And I spoke to someone who asked for the file
    number and policy number and so forth and told – it was a
    female. I know that. And told her that– what the situation
    was and asked her what she wanted from me to confirm
    this. And I was told that she wanted a copy of the Release and
    11
    a copy of the Declaration Page from the Nationwide Policy.
    And that would be the extent of it.
    ****
    [Counsel for GEICO]:      Do you have any documentation of that phone call?
    [Castle]:                 Not that I’m aware of.
    [Counsel for GEICO]:      Not knowing [about §] 19-511, why would you have called
    GEICO even to get their permission then?
    [Castle]:                 Because that’s our practice in Delaware, and that has always
    been my customary practice when I’m dealing with an
    underinsurance claim, to be very careful to advise the
    underinsurance carrier as soon as I have a sense that there’s
    going to be an underinsured claim, which I think I did with
    GEICO, and also to find out whether there are any special
    circumstances or evidence that they want. And I also am very
    careful to make it clear in the Release that I’m not releasing the
    underinsurance claim.
    ****
    [Counsel for GEICO]:      When you spoke with them, had you already settled with
    Nationwide?
    [Counsel for Woznicki]:   You mean settled, you mean like accepted the tender?
    [Counsel for GEICO]:      Accepted the tender from Nationwide.
    [Counsel for Woznicki]:   Or gotten a check or – I don’t know what you mean.
    [Counsel for GEICO]:      Reached an agreement with Nationwide that the claim of
    [Ms.]Woznicki against [] Houston was settled.
    [Castle]:                 As a practical matter, I certainly would have told them that we
    have settled or [are] going to settle or [are] willing to settle, that
    we’re going to take it. I certainly would have communicated
    that that phase of the case is or has been or will be settled,
    12
    and we’re going to be asserting a claim against GEICO for
    the underinsured coverage. What exact words I used, I can’t
    tell you.
    [Counsel for GEICO]:     Okay. So you have given–you had advised Nationwide that
    for all practical purposes [Ms.] Woznicki’s claim against
    Mr. Houston was settled, but you wanted to pursue a UIM
    claim against GEICO?
    [Castle]:                That’s true.
    ****
    [Counsel for GEICO]:     As I understand the conversation that you . . . claim to have had
    with GEICO about settlement with Nationwide, you’re not able
    to tell precisely whether you said it was your intention to settle
    or whether the claim had been settled? You just know you
    spoke with GEICO about settling the claim?
    [Castle]:                I know I spoke with GEICO, and I know I would have told
    them what the realities were and that the case was in the
    process of being settled. Whether I said has been settled or
    will be settled or we need your permission to settle – I don’t
    think I said that, but I told them what the facts were.
    ****
    [Counsel for GEICO]:     Did GEICO ever tell you that it did not require written
    notification?
    [Castle]:                Only the conversation I referred to in which I asked them what
    they needed, and I was told the Release and the Declaration
    Page.
    [Counsel for GEICO]:     But you would agree you were never told that you do not
    need to get written consent from GEICO?
    [Castle]:                I don’t recall ever being told that in so many words, no.
    To survive summary judgment, Ms. Woznicki, as the non-moving party, had the
    13
    burden to demonstrate that there was a dispute of material fact as to whether GEICO waived
    its rights under the Consent to Settle Clause. Because of the absence of other evidence in the
    record, the answer to this question hinges on whether a fact finder could reasonably
    conclude from Castle’s deposition testimony that the GEICO employee did so. Beatty v.
    Trailmaster Products, 
    Inc., 330 Md. at 738-39
    . Ms. Woznicki’s contentions that she met this
    standard are not persuasive.
    Although it is clear from the Castle’s deposition that he told Nationwide that he
    intended to assert a UIM claim against GEICO on Ms. Woznicki’s behalf, it is not clear that
    Castle ever explicitly informed GEICO that he intended to assert a UIM against it. For the
    purposes of analysis, however, we will read Castle’s testimony as supporting such an
    inference.
    That notwithstanding, there is nothing in the deposition testimony that supports a
    reasonable inference that Castle asked GEICO to waive the procedural requirements set out
    in the Consent to Settle Clause and § 19-511. Castle did not testify that he actually asked for
    such a waiver—not surprising because he was unaware of both the contract provision and
    the statute at the time he had the conversation. Similarly, there is nothing in the testimony
    that supports a reasonable inference that the unidentified GEICO employee gave Castle
    permission to settle without prejudice to Ms. Woznicki’s UIM claim. What is conspicuously
    missing from Castle’s testimony is any description of what the GEICO employee actually
    said to him other than that she asked him to provide a copy of the declaration page and the
    14
    release. Such a request, standing alone, is not remotely equivalent to a consent to settle when
    considered in the context of the specific requirements of the Consent to Settle Clause and
    § 19-511.
    Castle’s subjective understanding that GEICO had waived compliance is without
    probative value because he did not provide any indication of what was said to him to justify
    the conclusion. To the extent that there was miscommunication, moreover, GEICO cannot
    be faulted because Castle had not read the policy and Castle is chargeable with knowledge
    of Maryland law, specifically § 19-511. See, e,g,, State v. Chaney, 
    375 Md. 16
    , 181 (2003).
    Ms. Woznicki also contends that, because Castle told the unnamed GEICO employee
    the claim and policy numbers, the unnamed GEICO employee would have known from the
    file (which presumably included a communication log) that Ms. Woznicki intended to assert
    a UIM claim because Castle had updated GEICO regarding Ms. Woznicki’s medical
    progress. We think this is a reasonable inference. But, as we have explained, Ms. Woznicki
    must do more than demonstrate that the unidentified GEICO employee was aware that a
    UIM claim might be asserted. She must also demonstrate facts that give rise to a reasonable
    inference that the employee waived compliance with the contractual and statutory
    requirements.
    Finally, Ms. Woznicki presented no evidence to support a reasonable inference that
    Castle’s interlocutor had either express or apparent authority to waive compliance with
    either the Consent to Settle Clause or § 19-511. Castle’s testimony lacks any specific
    15
    information that would permit a fact-finder to assess the reasonableness of his belief that the
    GEICO employee was so authorized. Ms. Woznicki asserts that she was entitled to an
    inference that the unnamed GEICO employee had the authority to waive GEICO’s statutory
    and contractual rights because the unnamed GEICO employee requested the claim and
    policy numbers from Castle during the telephone call. Absent specific facts as to what the
    GEICO employee actually said, such a conclusion would be wholly speculative.
    III. Insurance Article § 19-110 and the Requirement of Prejudice
    Section 19-110 provides:
    An insurer may disclaim coverage on a liability insurance policy on the
    ground that the insured or a person claiming the benefits of the policy through
    the insured has breached the policy by failing to cooperate with the insurer or
    by not giving the insurer required notice only if the insurer establishes by a
    preponderance of the evidence that the lack of cooperation or notice has
    resulted in actual prejudice to the insurer.6
    Ms. Woznicki contends that § 19-110 applies to GEICO’s denial of UIM coverage
    because the Consent to Settle Clause was essentially a notice provision. She suggests that,
    because the record indicates that Houston was elderly and had only the statutory minimum
    in coverage, there was a dispute of fact as to whether GEICO was actually prejudiced by her
    failure to comply with the Consent to Settle Clause.
    GEICO’s position is that § 19-110 does not apply because the Consent to Settle
    Clause is not a notice provision. Instead, GEICO posits that the Consent to Settle Clause is
    6
    For a detailed analysis of § 19-110's legislative history and the cases interpreting
    and applying the statute, see Sherwood Brands, Inc. v. Great Am. Ins. Co., 
    418 Md. 300
    ,
    311–24 (2011).
    16
    a condition precedent to coverage and is thus outside § 19-110's ambit. GEICO also argues
    that requiring an insurer to show actual prejudice when denying coverage based on a breach
    of the Consent to Settle Clause and § 19-110 “would improperly shift the burden to the
    insurer to retrospectively determine that its subrogation rights were viable. There would be
    no incentive for an insured to ever comply with the policy terms or the statutory provisions,
    as the insured could always simply claim no prejudice.”
    The parties present us with an issue that has not yet been decided in Maryland,
    namely whether an insurer must demonstrate prejudice in order to deny UIM coverage based
    on its insured’s breach of § 19-511 or a corresponding policy provision.7 We conclude that
    § 19-110 should not apply in situations such as the one before us.
    Section 19-110 requires an insurer to prove that it was actually prejudiced if it
    disclaims coverage and raises “a failure to cooperate defense or a defense based on lack of
    notice.” Phillips Way, Inc. v. Am. Equity Ins. Co., 
    143 Md. App. 515
    , 521 (2002). Generally,
    an insured’s duty to cooperate “include[s] the obligation to make a fair, frank and truthful
    disclosure to the insurer for the purpose of enabling it to determine whether or not there is
    a defense, and the obligation, in good faith, both to aid in making every legitimate defense
    to the claimed liability and to render assistance at trial.” Travelers Ins. Co. v. Godsey, 
    260 Md. 669
    , 673 (1971). An insured’s duty to provide required notice is generally an obligation
    7
    We also address the prejudice issue in a companion case, Jeannine Morse v. Erie
    Insurance Exchange, ___ Md. App. ___, No. 0511, September Term 2013. We refer the
    reader to Morse for a more comprehensive analysis of the relationship between §§ 19-
    110 and 19-511.
    17
    to give the insurer notice of a claim or occurrence in order to ensure that the insurer has the
    “opportunity to acquire full information about the circumstances of the case, assess its rights
    and liabilities, and take early control of the proceedings.” Prince George’s County v. Local
    Gov’t Ins. Trust, 
    388 Md. 162
    , 184 (2005).
    When an insurer denies coverage on the basis of something other than a failure of
    notice or a failure of cooperation, § 19-110 does not apply. The Court of Appeals and this
    Court emphasized the narrow scope of what is now § 19-110 in two cases: GEICO v.
    Harvey, 
    278 Md. 548
    (1976) and Phillips Way, Inc. v. Am. Equity Ins. Co., 
    143 Md. App. 515
    (2002).
    In Harvey, an insured provided timely notice of an automobile accident to her insurer,
    but failed to comply with a policy provision that required her to provide written proof of loss
    “including full particulars of the nature and extent of the injuries and treatment received and
    contemplated” within six months of the date of the accident as a condition precedent to the
    insured paying personal injury protection (“PIP”) benefits. 
    Harvey, 278 Md. at 550-51
    .
    Applying § 19-110’s substantially similar statutory predecessor, § 482 of Article 48A,8 the
    8
    Section 482 of Article 48A provided:
    Where any insurer seeks to disclaim coverage on any policy of liability
    insurance issued by it, on the ground that the insured or anyone claiming
    the benefits of the policy through the insured has breached the policy by
    failing to cooperate with the insurer or by not giving requisite notice to the
    insurer, such disclaimer shall be effective only if the insurer establishes, by
    a preponderance of affirmative evidence that such lack of cooperation or
    notice has resulted in actual prejudice to the insurer.
    (continued...)
    18
    Court of Appeals concluded that, when defending its denial of coverage based on breach of
    the proof of loss provision, the insurer did not have to demonstrate prejudice because: (i) the
    policy clearly included a required notice of an accident provision separate and apart from
    the proof of loss provision; and (ii) proof of loss, as opposed to notice provisions:
    enables the insurer to ascertain the nature, extent and character of the loss and
    to set reserves accordingly. The chief purpose of a proof of loss is to acquaint
    the insurance company with certain facts and circumstances relative to the
    loss, forming a basis for further steps to be taken by the company, ranging
    from full settlement to absolute repudiation of liability.”
    
    Harvey, 278 Md. at 553
    .
    In Phillips Way, Inc. v. Am. Equity Ins. Co., 
    143 Md. App. 515
    (2002), this Court
    considered whether § 19-110 applied where an insurer denied coverage based on its
    insured’s failure to comply with a so-called “no-action clause.”9 We concluded that the
    8
    (...continued)
    
    Harvey, 278 Md. at 551-52
    .
    9
    The no-action clause at issue in Phillips Way stated:
    No action shall be maintained against the Company by the Insured to
    recover for any loss under this Insurance Policy unless, as a condition
    precedent thereto, the Insured shall have fully complied with all the terms
    and conditions of this Insurance Policy, nor until the amount of such loss
    has been fixed or rendered certain by either final judgment against the
    Insured after trial of the issues and the time to appeal therefrom has expired
    without an appeal having been taken, or, if an appeal has been taken, then
    after the appeal has been determined or by agreement between the parties
    with the written consent of the Company.
    143 Md App. at 517 (emphasis omitted).
    19
    insurer was not required to show specific prejudice when it denied coverage because the
    insured breached the no-action clause: “the requirements for notice of claim[] and the
    separate requirement for cooperation with the insurer,[] are contained in separate paragraphs
    from the ‘no-action’ clause,” 
    id. at 522-23
    (footnotes omitted); and (ii) “one of the main
    purposes of the non-action clause is to protect it from collusive or overly generous or
    unnecessary settlements by the insured at the expense of the insurer.” 
    Id. at 524
    (internal
    quotation marks and citation omitted). We continued: “[t]hat last-mentioned purpose would
    be difficult to accomplish if an insured could disregard the no-action clause, sue its insurer,
    and put the nearly impossible burden on the latter of showing collusion or demonstrating,
    after the fact, the true worth of the settled claim.” 
    Id. at 524
    .
    Returning to the present appeal, and guided by the reasoning of Harvey and Phillips
    Way, we conclude that the Consent to Settle Clause in the GEICO policy is conceptually
    similar to the “no action” provision at issue in Phillips Way. Like a “no action” provision,
    the Consent to Settle Clause protects an insurer against the possibility of collusive and
    unreasonable settlements. The Consent to Settle Clause must be read in conjunction with §
    19-511. We recognize that the Consent to Settle Clause and § 19-511 have a notice
    component, namely that the insured notify the UIM insurer of a potential settlement with the
    tortfeasor’s insurer. However, both the policy provision and the statute go beyond mere
    notice. For example, the insured must wait 60 days to permit the insurer to investigate the
    feasibility of a subrogation action against the tortfeasor’s carrier and, based upon the results
    20
    of that effort, either to consent to the settlement offer (in which case the insured may move
    forward with the settlement), to reject the settlement offer (in which case the insurer has 30
    days to pay the liability insurer’s coverage limits to the insured), or to fail to respond (in
    which case the insurer may move forward with the settlement).
    Prejudice to an insurer can occur when “the insured has presented the insurer with
    a fait accompli by delaying notice until after the judgment. The delay vitiates the purpose
    of the contractual notice requirement, as the insurer cannot exercise any of its rights to
    investigate, defend, control, or settle the suit.” Prince George’s County v. Local Gov’t Ins.
    
    Trust, 388 Md. at 190
    . Ms. Woznicki effectively presented GEICO with a similar fait
    accompli by releasing the tortfeasor before GEICO had an opportunity to assess whether to
    assert a subrogation claim. Section 19-511 is clear that the decision whether to waive the
    right of subrogation is for the insurer, not the insured, to make.
    Section 19-511, like its contractual counterpart, was designed to resolve some of the
    barriers to prompt recovery which can arise when a person injured by a UIM motorist
    attempts to settle with the tortfeasor’s liability insurer (which, in turn, requires a release of
    all claims) and the injured person’s UIM carrier does not permit the injured person to sign
    the release for fear of losing its right of subrogation. See Buckley II, 
    2014 WL 838860
    at *7-
    8; 
    Keeney, 130 Md. App. at 403
    . The statute represents the General Assembly’s attempt to
    balance the legitimate expectations of an injured insured with the right of an insurer to
    investigate before consenting to a release of its subrogation rights. Id.; see also Keeney, 
    130 21 Md. at 401-03
    . We agree with GEICO that this balance would be threatened if an insured
    could disregard the Consent to Settle Clause and § 19-511, settle the claim for policy limits
    with the liability insurer (thus extinguishing the UIM insurer’s subrogation rights), and then
    place the burden on the UIM insurer to prove, after the fact, that there was actually a viable
    subrogation claim. In our view, the analyses of Prince George’s County, Harvey, and
    Phillips Way point clearly to this conclusion.
    On the record before us, Ms. Woznicki presents a sympathetic figure. But this is not
    a basis for us to provide her the remedy she seeks in light of the facts of this case and the law
    as we understand it.
    THE JUDGMENT OF THE CIRCUIT COURT FOR CECIL
    COUNTY IS AFFIRMED. APPELLANT TO PAY COSTS.
    22