City of Coldwater v. Consumers Energy Company ( 2017 )


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  •                                                                                       Michigan Supreme Court
    Lansing, Michigan
    Syllabus
    Chief Justice:         Justices:
    Stephen J. Markman     Brian K. Zahra
    Bridget M. McCormack
    David F. Viviano
    Richard H. Bernstein
    Joan L. Larsen
    Kurtis T. Wilder
    This syllabus constitutes no part of the opinion of the Court but has been             Reporter of Decisions:
    prepared by the Reporter of Decisions for the convenience of the reader.               Kathryn L. Loomis
    CITY OF COLDWATER v CONSUMERS ENERGY COMPANY
    CITY OF HOLLAND v CONSUMERS ENERGY COMPANY
    Docket Nos. 151051 and 151053. Argued on application for leave to appeal October 5,
    2016. Decided May 18, 2017.
    In Docket No. 151051, the city of Coldwater filed a complaint for declaratory relief in the
    Branch Circuit Court, seeking a determination that the Coldwater Board of Public Utilities
    (CBPU), a department of the city of Coldwater that operates a municipal electric utility, could
    provide power to a parcel of property within Coldwater Township that CBPU had purchased on
    July 21, 2011. Both CBPU and Consumers Energy Company were franchised to provide electric
    service within the township. At the time of the purchase, a vacant building on the property had
    an electric service drop that was connected to an electric meter owned by Consumers, but
    Consumers’ service had been terminated 20 days before the purchase. Despite its objection to
    CBPU providing electric service for the parcel on the basis of Rule 460.3411 (Rule 411) of the
    Michigan Administrative Code and the Supreme Court’s decision in Great Wolf Lodge of
    Traverse City, LLC v Pub Serv Comm, 
    489 Mich. 27
    (2011), Consumers removed its electric
    facilities from the property. Both parties moved for summary disposition, and the court, Patrick
    W. O’Grady, J., granted summary disposition in favor of Coldwater, finding that neither Rule
    411 nor MCL 124.3 was applicable. Consumers appealed in the Court of Appeals.
    In Docket No. 151053, the city of Holland filed a complaint for declaratory relief in the
    Ottawa Circuit Court, seeking a determination that the Holland Board of Public Works (HBPW),
    a department of the city of Holland that operates a municipal electric utility, could provide power
    to a parcel of property within Park Township that had been acquired by Benjamin’s Hope, a
    nonprofit charitable corporation. Nine days after the complaint was filed, Consumers requested
    a declaratory ruling from the Michigan Public Service Commission (PSC) that Rule 411 gave
    Consumers the exclusive right to serve the property, and the court held Holland’s action in
    abeyance pending the outcome of the PSC proceeding. Similar to the case in Docket No.
    151051, both CBPU and Consumers were franchised to provide electric service within the
    township. At the time of the purchase, the land was vacant, and no electric service was being
    provided on the land. Consumers had previously supplied power to the parcel, but its lines had
    been de-energized in 2008. In August 2011, CL Construction, the contractor for Benjamin’s
    Hope, requested that Consumers provide single-phase electric service to a construction trailer
    that was temporarily located on the property. In October 2011, Benjamin’s Hope solicited bids
    from Consumers and HBPW for three-phase electric service and selected HBPW as its electric
    provider. Although Consumers initially refused to remove its electric facilities, it eventually did
    so sometime before April 24, 2012, when CL Construction removed its trailer from the property.
    HBPW then began providing electric service to the parcel on April 30, 2012. On December 6,
    2012, the PSC declined Consumers’ request for a declaratory ruling on the ground that it had no
    jurisdiction over HBPW or Benjamin’s Hope. The circuit court, Edward R. Post, J., thereafter
    ruled that Rule 411 was not applicable and that MCL 124.3 did not preclude HBPW from
    providing electric service. Consumers appealed, and the Court of Appeals consolidated
    Consumers’ appeals in both the City of Coldwater and City of Holland cases. The Court of
    Appeals affirmed both decisions. 
    308 Mich. App. 675
    (2015). Consumers sought leave to appeal,
    and the Supreme Court ordered and heard oral argument on whether to grant the application or
    take other action. 
    498 Mich. 891
    (2015).
    In a unanimous opinion by Justice BERNSTEIN, the Supreme Court held:
    Rule 411 of the Michigan Administrative Code is inapplicable when a municipal utility is
    involved, and Great Wolf Lodge was overruled to the extent it stated that Rule 411 applied to
    municipally owned utilities. In MCL 124.3(2), the word “customer” is defined as an entity that
    receives electric service, and the phrase “already receiving” means that service needs to continue
    into the present in order for MCL 124.3(2) to apply. In these consolidated cases, Rule 411 was
    inapplicable because the cases involved municipally owned utilities, and MCL 124.3(2) did not
    prevent either property owner from switching electric providers because Consumers had
    discontinued service before the provision of service by a municipally owned utility.
    1. Rule 411 of the Michigan Administrative Code, sometimes referred to as a utility’s
    right to first entitlement, provides that the first utility serving a customer, which is defined as the
    buildings and facilities served rather than the individual, association, partnership, or corporation
    served, is entitled to serve the entire electric load on the premises of that customer even if
    another utility is closer to a portion of the customer’s load. MCL 460.6(1) provides, in relevant
    part, that the PSC is vested with complete power and jurisdiction to regulate all public utilities in
    the state except a municipally owned utility, the owner of a renewable resource power production
    facility as provided in MCL 460.6d, and except as otherwise restricted by law. PSC Rule
    460.3102(l) (Rule 102(l)) defines “utility” as an electric company, whether private, corporate, or
    cooperative, that operates under the jurisdiction of the commission. Under the plain language of
    MCL 460.6(1), the PSC is explicitly granted complete power and jurisdiction over public utilities
    that are not municipally owned utilities. The definition of “utility” in Rule 102(l) notably does
    not include municipally owned utilities; therefore, Rule 102(l) does not apply to municipal
    electric utilities because any other interpretation would render Rule 102(l) nugatory. In these
    cases, because the municipal electric utilities did not otherwise elect to operate in compliance
    with the rule, MCL 460.10y(3), Rule 411(11) was inapplicable.
    2. In Great Wolf 
    Lodge, 489 Mich. at 41-42
    , the Supreme Court primarily held that a
    utility’s right of first entitlement set forth in Rule 411 extended to the entire premises initially
    served, but the Court also addressed the applicability of Rule 411 to a dispute over whether a
    PSC-regulated utility and a municipal utility could provide electric service to the plaintiff’s
    property. To the extent that Great Wolf Lodge could be read to hold that Rule 411 is applicable
    in cases involving disputes between PSC-regulated utilities and municipal utilities over which
    entity can provide electric service, Great Wolf Lodge was wrongly decided because it conflicts
    with the plain language of MCL 460.6(1). That a case was wrongly decided, by itself, does not
    necessarily mean that overruling it is appropriate. Courts should review whether the decision
    defies practical workability, whether reliance interests would work an undue hardship were the
    decision to be overruled, and whether changes in the law or facts no longer justify the decision.
    Great Wolf Lodge defies practical workability because a holding that would purport to exercise
    PSC jurisdiction when there is none leaves municipally owned utilities in the dark as to when
    and how their status as non-PSC regulated utilities is legally significant. Great Wolf Lodge is
    also unsound in principle to the extent that it found this lack of jurisdiction irrelevant. Reliance
    interests weighed in favor of overruling this portion of Great Wolf Lodge because the case was
    decided only six years ago, meaning that any reliance on its holding has been relatively brief, and
    because Great Wolf Lodge did not consider either MCL 460.6(1) or PSC Rule 102(l) in finding
    that Rule 411(11) may apply to municipally owned utilities. Finally, there was no substantive
    change in the law or the underlying facts. A reading of MCL 460.6(1) and PSC Rule 102(l)
    compelled the decision to overrule the portion of Great Wolf Lodge providing that Rule 411(11)
    applied to municipally owned utilities.
    3. MCL 124.3(2) provides that a municipal corporation shall not render electric delivery
    service for heat, power, or light to customers outside its corporate limits already receiving the
    service from another utility unless the serving utility consents in writing. MCL 124.3(3)(a)
    further provides that “electric delivery service” has the same meaning as “delivery service”
    under MCL 460.10y. MCL 460.10y(2) provides that, except with the written consent of the
    municipally owned utility, a person shall not provide delivery service or customer account
    service to a retail customer that was receiving that service from a municipally owned utility as of
    June 5, 2000, or is receiving the service from a municipally owned utility. Additionally, MCL
    460.10y(2) provides that, for purposes of this subsection, “customer” means the building or
    facilities served rather than the individual, association, partnership, corporation, governmental
    body, or any other entity taking service. In these cases, determination of whether MCL 124.3(2)
    applied depended on the meaning of two phrases in the statute: “customers” and “already
    receiving.” The Court of Appeals inappropriately relied on the definition of customer in MCL
    460.10y(2) because the language “[f]or purposes of this subsection” in MCL 460.10y(2)
    explicitly confined that definition to MCL 460.10y(2). Additionally, MCL 124.3(3)(a) directs
    the reader to MCL 460.10y for a definition of “electric delivery service,” and had the Legislature
    intended to do the same for the word “customer” as it is used in MCL 124.3(2), it could have
    done so, but it did not. A plain-language definition of “customer” is “one that purchases a
    commodity or service.” Therefore, as used in MCL 124.3(2), “customer” refers to the entity that
    receives electric service and not the building or facilities on the land. In MCL 124.3(2), the
    present participle “receiving” is modified by “already.” Although “already” can suggest a prior
    point in time, when read together, the phrase “already receiving” refers to an action that started
    in the past and continues into the present. Therefore, the phrase “already receiving” in MCL
    124.3(2) means that service needs to continue into the present in order for MCL 124.3(2) to
    apply.
    4. MCL 124.3(2) did not prevent either property owner from switching electric providers
    because Consumers had discontinued service before the provision of service by a municipally
    owned utility. In the case of Coldwater, CBPU was never a customer of Consumers and was not
    already receiving service from Consumers; it never received service from Consumers. In the
    case of Holland, it was CL Construction that had received service from Consumers, and because
    CL Construction was a different entity from Benjamin’s Hope, Benjamin’s Hope was never a
    customer of Consumers. Additionally, Benjamin’s Hope was not “already receiving” service
    from Consumers because there was no electric service being provided on the land at that time;
    service had been discontinued in 2008. The existence of a break in service between when
    Consumers removed its electric facilities and when HBPW began providing service indicated
    that Benjamin’s Hope was not “already receiving” service; at most, it would have “received”
    service, which was insufficient for the purpose of MCL 124.3(2).
    Affirmed.
    ©2017 State of Michigan
    Michigan Supreme Court
    Lansing, Michigan
    OPINION
    Chief Justice:           Justices:
    Stephen J. Markman       Brian K. Zahra
    Bridget M. McCormack
    David F. Viviano
    Richard H. Bernstein
    Joan L. Larsen
    Kurtis T. Wilder
    FILED May 18, 2017
    STATE OF MICHIGAN
    SUPREME COURT
    CITY OF COLDWATER,
    Plaintiff-Appellee,
    v                                                      No. 151051
    CONSUMERS ENERGY COMPANY,
    Defendant-Appellant.
    CITY OF HOLLAND,
    Plaintiff-Appellee,
    v                                                      No. 151053
    CONSUMERS ENERGY COMPANY,
    Defendant-Appellant.
    BEFORE THE ENTIRE BENCH
    BERNSTEIN, J.
    In these consolidated cases, two municipalities seek to provide electric service
    through municipal electric utilities. This case requires us to resolve two issues. First,
    whether a utility’s right of first entitlement to provide electric service is applicable when
    a municipal utility is involved. Mich Admin Code, R 460.3411(11). Second, whether in
    these cases a “customer[]” was “already receiving . . . service from another utility” so as
    to prevent a municipal utility from providing service under MCL 124.3(2).
    We hold that Rule 460.3411 (Rule 411) of the Michigan Administrative Code is
    inapplicable when a municipal utility is involved and has not consented to the jurisdiction
    of the Michigan Public Service Commission (PSC).                  Additionally, under the
    circumstances of each case, we find that there was not a customer already receiving
    service from another utility; accordingly, MCL 124.3 does not prevent either plaintiff
    from providing electric service. Therefore, we affirm the judgment of the Court of
    Appeals.
    I. FACTS AND PROCEDURAL HISTORY
    The first of these consolidated cases involves the Coldwater Board of Public
    Utilities (CBPU), a department of plaintiff City of Coldwater (Coldwater) that operates a
    municipal electric utility. CBPU holds a franchise to provide electric power to Coldwater
    Township and provides electric service to customers throughout the township. Defendant
    Consumers Electric Company (Consumers) is also franchised to provide electric service
    within the township.
    On July 21, 2011, CBPU purchased a parcel of property within the township. At
    the time of the purchase, the only structure on the property was a vacant building with an
    2
    electric service drop that was connected to an electric meter owned by Consumers.
    Service had been discontinued before CBPU purchased the property; specifically, records
    indicate that Consumers received a request from the previous owner to turn off electricity
    before Coldwater purchased the parcel, and service was terminated on July 1, 2011—20
    days before the purchase. Coldwater wrote to Consumers, asking whether Consumers
    would object to CBPU providing electric service to the parcel. Consumers objected on
    the basis of Rule 411 of the Michigan Administrative Code and this Court’s decision in
    Great Wolf Lodge of Traverse City, LLC v Pub Serv Comm, 
    489 Mich. 27
    ; 799 NW2d 155
    (2011).   Despite this objection, Consumers removed its electric facilities from the
    property so that the preexisting building could be demolished.
    On April 2, 2013, Coldwater filed a complaint for declaratory relief in circuit
    court, seeking a determination that CBPU could provide power to the parcel. Both
    parties moved for summary disposition. On January 15, 2014, the circuit court granted
    summary disposition to Coldwater, finding that neither Rule 411 nor MCL 124.3 was
    applicable.
    The second of these consolidated cases involves the Holland Board of Public
    Works (HBPW), a department of plaintiff City of Holland (Holland) that operates a
    municipal electric utility. HBPW holds a franchise from Park Township that requires it
    to provide electric service to any prospective customer in the township who requests it.
    Consumers is also franchised to provide electric service within the township.
    In March 2011, Benjamin’s Hope, a nonprofit charitable corporation, acquired a
    parcel of property within the township. At the time of purchase, the land was vacant
    because all of the buildings had been demolished by the previous owner. There was no
    3
    electric service being provided on the land.     Although Consumers had previously
    supplied power to the parcel, its lines were de-energized in 2008. Benjamin’s Hope
    sought to build a multiunit facility on the property. In August 2011, the contractor for
    this construction project, CL Construction, requested that Consumers provide single-
    phase electric service to a construction trailer that was temporarily located on the
    property. 1
    In October 2011, Benjamin’s Hope solicited bids from Consumers and HBPW for
    three-phase electric service, which comes at a different voltage than the single-phase
    electric service that had been provided to CL Construction’s trailer. Benjamin’s Hope
    selected HBPW as its electric provider. When CL Construction removed its trailer from
    the property, CL Construction requested that Consumers remove its electric facilities as
    well. Although Consumers initially refused, it eventually complied by removing the line
    and meter sometime before April 24, 2012. HBPW began providing electric service to
    the parcel on April 30, 2012.
    On March 20, 2012, Holland filed a complaint for declaratory relief in circuit
    court, seeking a determination that HBPW could provide power to the Benjamin’s Hope
    parcel. On March 29, 2012, Consumers filed a request for a declaratory ruling from the
    PSC, claiming that Rule 411 gave it the exclusive right to serve the property. The PSC
    convened a proceeding and assigned a hearing officer. The circuit court held Holland’s
    action in abeyance pending the outcome of the PSC proceeding.
    1
    CL Construction directed Consumers to bill Benjamin’s Hope for this temporary
    electric service. There is no indication in the record as to who paid these bills.
    4
    On December 6, 2012, the PSC issued an order declining Consumers’ request on
    the ground that it had no jurisdiction over HBPW or Benjamin’s Hope. The circuit court
    ruled that Rule 411 was not applicable and that MCL 124.3 did not preclude HBPW from
    providing electric service.
    Consumers appealed each of these cases in the Court of Appeals, and the appeals
    were consolidated. On January 6, 2015, the Court of Appeals affirmed both of the circuit
    courts’ decisions in a published opinion, holding that Rule 411 was not applicable in
    either case and that MCL 124.3 did not prevent either property owner from switching
    electrical providers. City of Holland v Consumers Energy Co, 
    308 Mich. App. 675
    , 687,
    689, 698; 866 NW2d 871 (2015).
    II. STANDARD OF REVIEW
    This case concerns the interpretation of both administrative rules and statutes. “In
    construing administrative rules, courts apply principles of statutory construction.”
    Detroit Base Coalition for Human Rights of the Handicapped v Dep’t of Social Servs,
    
    431 Mich. 172
    , 185; 428 NW2d 335 (1988). Statutory interpretation is a question of law
    that this Court reviews de novo. Rock v Crocker, 
    499 Mich. 247
    , 260; 884 NW2d 227
    (2016). “The foremost rule, and our primary task in construing a statute, is to discern and
    give effect to the intent of the Legislature.” Sun Valley Foods Co v Ward, 
    460 Mich. 230
    ,
    236; 596 NW2d 119 (1999). We begin by examining the language of the statute, which
    provides “ ‘the most reliable evidence of its intent[.]’ ” 
    Id., quoting United
    States v
    Turkette, 
    452 U.S. 576
    , 593; 
    101 S. Ct. 2524
    ; 
    69 L. Ed. 2d 246
    (1981).
    If the language of the statute is unambiguous, the Legislature must have
    intended the meaning clearly expressed, and the statute must be enforced as
    5
    written. No further judicial construction is required or permitted. Only
    where the statutory language is ambiguous may a court properly go beyond
    the words of the statute to ascertain legislative intent. [Sun Valley Foods
    
    Co, 460 Mich. at 236
    (citations omitted).]
    See also Boyle v Gen Motors Corp, 
    468 Mich. 226
    , 229; 661 NW2d 557 (2003) (“If the
    language of the statute is clear, no further analysis is necessary or allowed.”). “Courts
    must give effect to every word, phrase, and clause in a statute and avoid an interpretation
    that would render any part of the statute surplusage or nugatory.” State Farm Fire & Cas
    Co v Old Republic Ins Co, 
    466 Mich. 142
    , 146; 644 NW2d 715 (2002).
    III. ANALYSIS
    A. RULE 411
    We first consider whether a public utility has a right of first entitlement under Rule
    411, even when the competing utility is a municipal utility. Rule 411 provides, in
    relevant part:
    (1) As used in this rule:
    (a) “Customer” means the buildings and facilities served rather than
    the individual, association, partnership, or corporation served.
    * * *
    (11) The first utility serving a customer pursuant to these rules is
    entitled to serve the entire electric load on the premises of that customer
    even if another utility is closer to a portion of the customer’s load. [Mich
    Admin Code, R 460.3411.]
    This rule is sometimes referred to as a utility’s right of first entitlement.
    We previously considered the applicability of a utility’s right of first entitlement in
    Great Wolf Lodge, 
    489 Mich. 27
    . In Great Wolf Lodge, the plaintiff purchased a parcel of
    property. Although electric service had been turned off, the prior owner had continued to
    6
    make a minimum monthly payment to Cherryland Electric Cooperative (Cherryland) to
    maintain the option to have service turned on in the future. The plaintiff planned new
    construction on the property and solicited bids from electric utilities.         A municipal
    electric utility was the winning bidder. However, when Cherryland was asked to remove
    its service line so that a building could be demolished, it conditioned removal on being
    named the electricity provider. This Court held:
    Rule 411(11) grants the utility first serving buildings or facilities on an
    undivided piece of real property the right to serve the entire electric load on
    that property. The right attaches at the moment the first utility serves “a
    customer” and applies to the entire “premises” on which those buildings
    and facilities sit. The later destruction of all buildings on the property or
    division of the property by a public road, street, or alley does not extinguish
    or otherwise limit the right. This conclusion is consistent with the rule’s
    purpose of avoiding unnecessary duplication of electrical facilities. [Id. at
    39.]
    This Court noted that it was undisputed that Cherryland was the first utility to
    provide electric service to buildings on the property.         Rule 411(11) therefore gave
    Cherryland the right to first entitlement. “That right was unaffected by subsequent
    changes in the ‘customer,’ because the right extends to the ‘premises’ of the ‘buildings
    and facilities’ that existed at the time service was established. Later destruction of the
    buildings and facilities on the property did not extinguish that right.” 
    Id. at 41.
    This Court found it “irrelevant” that the winning bidder was a municipal electric
    utility that was not subject to PSC regulation. 
    Id. Rule 411(11)
    both grants and limits rights. It grants a right of first
    entitlement to Cherryland while limiting the right of the owner of the
    premises to contract with another provider for electric service. Plaintiff put
    that limitation directly at issue by seeking a declaratory ruling that it is free
    to contract for electric service with any electricity provider. Assuming
    arguendo that MCL 124.3 does not restrict [the municipal electric utility]
    7
    from contracting with plaintiff to provide electric service, Rule 411(11)
    restricts plaintiff from seeking that service from any entity other than
    Cherryland. Plaintiff may not circumvent the limitation of Rule 411(11) by
    attempting to receive service from a municipal corporation not subject to
    PSC regulation. Thus, MCL 124.3 has no application to the instant dispute.
    [
    Id. at 41-42.
    ]
    Leaving aside, for now, the potential application of MCL 124.3, we turn to the
    language in Great Wolf Lodge concerning the jurisdiction of the PSC. The Great Wolf
    Lodge Court noted that a municipal corporation is not subject to PSC regulation. 
    Id. at 42.
    This is correct. MCL 460.6(1) states, “The public service commission is vested with
    complete power and jurisdiction to regulate all public utilities in the state except a
    municipally owned utility, the owner of a renewable resource power production facility as
    provided in [MCL 460.6d], and except as otherwise restricted by law.”           (Emphasis
    added.)      Under the plain language of MCL 460.6(1), the PSC is explicitly granted
    complete power and jurisdiction over public utilities that are not municipally owned
    utilities.
    Furthermore, PSC Rule 102(l) defines “utility” as “an electric company, whether
    private, corporate, or cooperative, that operates under the jurisdiction of the
    commission.” Mich Admin Code, R 460.3102(l).           This definition notably does not
    include municipally owned utilities.       The application of the canon of statutory
    interpretation expressio unius est exclusio alterius 2 directs us to read this absence as
    2
    “[T]he doctrine of expressio unius est exclusio alterius . . . provides that ‘the express
    mention in a statute of one thing implies the exclusion of other similar things.’ ” People
    v Feeley, 
    499 Mich. 429
    , 438-439; 885 NW2d 223 (2016), quoting People v Jahner, 
    433 Mich. 490
    , 500 n 3; 446 NW2d 151 (1989).
    8
    meaningful, especially in light of the lack of any language that would suggest that this
    was intended to be an illustrative, rather than an exclusionary, list. 3 Given that Rule
    411(11) makes no specific reference to municipal electric utilities and speaks only to a
    “utility,” a plain-language reading of that rule leads to the inevitable conclusion that it
    does not apply to municipal electric utilities. Any other interpretation would render Rule
    102(l) nugatory.
    Great Wolf Lodge originated as a rate dispute between a landowner and a PSC-
    regulated utility that was indisputably subject to the PSC’s jurisdiction. The primary
    holding of that case was that “a utility’s right of first entitlement set forth in Rule
    460.3411 (Rule 411) of the Michigan Administrative Code extends to the entire premises
    initially served.” Great Wolf 
    Lodge, 489 Mich. at 31
    . Yet after interpreting the language
    of Rule 411, the Court also proceeded to address its applicability to a dispute over
    whether a PSC-regulated utility and a municipal utility could provide electric service to
    the plaintiff’s property. Although the Court’s analysis of that issue was binding as to the
    parties in that case, it was not the focus of the Court’s opinion. 4
    To the extent that Great Wolf Lodge can be read to hold that Rule 411 is
    applicable in cases involving disputes between PSC-regulated utilities and municipal
    utilities over which entity can provide electric service, it was wrongly decided because it
    3
    For example, “use of the word ‘include’ can signal that the list that follows is meant to
    be illustrative rather than exhaustive.” Samantar v Yousuf, 
    560 U.S. 305
    , 317; 
    130 S. Ct. 2278
    ; 
    176 L. Ed. 2d 1047
    (2010).
    4
    Notably, no party to Great Wolf Lodge was a municipal utility.
    9
    conflicts with the plain language of MCL 460.6(1). 5 
    Id. at 41-42.
    6 We further conclude
    that it is at best an incomplete analysis of the issue. See, e.g., People v McKinley, 
    496 Mich. 410
    , 422; 852 NW2d 770 (2014) (in considering whether to overrule our prior
    decision, noting that the analysis in that prior decision was “incomplete”).
    That a case was wrongly decided, by itself, does not necessarily mean that
    overruling it is appropriate. Robinson v Detroit, 
    462 Mich. 439
    , 465; 613 NW2d 307
    (2000).     Generally, in order to “avoid an arbitrary discretion in the courts, it is
    indispensable that [courts] should be bound down by strict rules and precedents which
    5
    Rule 411 may be applicable in cases in which a municipal electric utility either subjects
    itself to PSC jurisdiction or elects to operate in compliance with the rule. MCL
    460.10y(3) (“With respect to any electric utility regarding delivery service to customers
    located outside of the municipal boundaries of the municipality that owns the utility, a
    governing body of a municipally owned utility may elect to operate in compliance with
    [Rule 411] of the Michigan administrative code . . . .”).
    6
    Specifically, we disavow the following reasoning from Great Wolf Lodge:
    Given that Cherryland is entitled to the benefit of the first
    entitlement in Rule 411(11), it is irrelevant that [Traverse City Light &
    Power (TCLP)] is a municipal corporation not subject to PSC regulation.
    Rule 411(11) both grants and limits rights. It grants a right of first
    entitlement to Cherryland while limiting the right of the owner of the
    premises to contract with another provider for electric service. Plaintiff put
    that limitation directly at issue by seeking a declaratory ruling that it is free
    to contract for electric service with any electricity provider. Assuming
    arguendo that MCL 124.3 does not restrict TCLP from contracting with
    plaintiff to provide electric service, Rule 411(11) restricts plaintiff from
    seeking that service from any entity other than Cherryland. Plaintiff may
    not circumvent the limitation of Rule 411(11) by attempting to receive
    service from a municipal corporation not subject to PSC regulation. Thus,
    MCL 124.3 has no application to the instant dispute. [Great Wolf 
    Lodge, 489 Mich. at 41-42
    .]
    10
    serve to define and point out their duty in every particular case that comes before
    them[.]” The Federalist No. 78 (Hamilton) (Rossiter ed, 1961), p 471. Indeed, under the
    doctrine of stare decisis, “principles of law deliberately examined and decided by a court
    of competent jurisdiction should not be lightly departed.” Brown v Manistee Co Rd
    Comm, 
    452 Mich. 354
    , 365; 550 NW2d 215 (1996), overruled on other grounds by
    Rowland v Washtenaw Co Rd Comm, 
    477 Mich. 197
    (2007) (citation and quotation marks
    omitted). “However, stare decisis is not to be applied mechanically to forever prevent the
    Court from overruling earlier erroneous decisions determining the meaning of statutes.”
    
    Robinson, 462 Mich. at 463
    . Instead, courts should review whether the decision defies
    practical workability, whether reliance interests would work an undue hardship were the
    decision to be overruled, and whether changes in the law or facts no longer justify the
    decision. 
    Id. at 464.
    First, we consider whether Great Wolf Lodge defies practical workability. Great
    Wolf Lodge held that a PSC rule may be applied to entities over which the PSC itself is
    not vested with jurisdiction by statute. Great Wolf 
    Lodge, 489 Mich. at 41-42
    . A holding
    that would purport to exercise PSC jurisdiction when there is none inherently defies
    practical workability because it leaves municipally owned utilities in the dark as to when
    and how their status as non-PSC regulated utilities is legally significant. To the extent
    that Great Wolf Lodge found this lack of jurisdiction irrelevant, this holding is also
    unsound in principle.
    Second, we consider whether reliance interests weigh in favor of overruling this
    portion of Great Wolf Lodge. They do. “[T]he Court must ask whether the previous
    decision has become so embedded, so accepted, so fundamental, to everyone’s
    11
    expectations that to change it would produce not just readjustments, but practical real-
    world dislocations.” 
    Robinson, 462 Mich. at 466
    . Great Wolf Lodge was decided only six
    years ago, and any reliance on its holding has thus been relatively brief. It has never been
    cited by us or the Court of Appeals for the point of law on which we overrule it, and the
    PSC has cited it only in its opinion in the City of Holland case in which it correctly
    determined that it lacked jurisdiction over HBPW.              Furthermore, when discussing
    reliance, “it is to the words of the statute itself” that the public first looks for guidance,
    and these words must be at the center of our analysis. 
    Id. at 467.
    Great Wolf Lodge did
    not consider either MCL 460.6(1) or PSC Rule 102(l) in finding that Rule 411(11) may
    apply to municipally owned utilities. Because MCL 460.6(1) states that the PSC has no
    jurisdiction over municipally owned utilities, and because PSC Rule 102(l) does not
    include a municipally owned utility within its definition of the word “utility,” we find
    that “it is that court itself that has disrupted the reliance interest.” 
    Id. Lastly, we
    consider whether changes in the law or facts no longer justify the
    decision. There has been no substantive change in the law or our underlying factual
    assumptions.
    In sum, our reading of MCL 460.6(1) and PSC Rule 102(l) compels us to overrule
    the portion of Great Wolf Lodge that states that Rule 411(11) applies to municipally
    owned utilities. In these cases, because the municipal electric utilities have not otherwise
    elected to operate in compliance with the rule, MCL 460.10y(3), Rule 411(11) is
    inapplicable; it does not apply where municipal electric utilities are concerned.
    
    12 Barb. MCL
    124.3
    Because we agree with the Court of Appeals that Rule 411 is inapplicable when
    the competing utility is a municipally owned utility that is not subject to PSC jurisdiction,
    we now turn to whether MCL 124.3 applies to prevent the property owner from switching
    electricity providers. MCL 124.3 states, in relevant part:
    (2) A municipal corporation shall not render electric delivery service
    for heat, power, or light to customers outside its corporate limits already
    receiving the service from another utility unless the serving utility consents
    in writing.
    (3) As used in this section:
    (a) “Electric delivery service” has the same meaning as “delivery
    service” under section 10y of 
    1939 PA 3
    , MCL 460.10y.
    This rule is sometimes referred to as the no-switch rule.
    Although MCL 124.3 is directed at municipal corporations, the prohibition against
    switching service also protects municipal corporations from this same behavior:
    Except with the written consent of the municipally owned utility, a
    person shall not provide delivery service or customer account service to a
    retail customer that was receiving that service from a municipally owned
    utility as of June 5, 2000, or is receiving the service from a municipally
    owned utility. For purposes of this subsection, “customer” means the
    building or facilities served rather than the individual, association,
    partnership, corporation, governmental body, or any other entity taking
    service. [MCL 460.10y(2) (emphasis added).]
    Because Consumers has not consented to plaintiffs’ provision of electric service in
    either case, we must consider whether MCL 124.3(2) prevents either plaintiff from
    rendering service to the two parcels at issue. In order to determine whether the no-switch
    rule applies, we must first consider the meaning of two phrases in the statute, neither of
    which is defined by statute: “customers” and “already receiving.”
    13
    The Court of Appeals relied on the definition of customer that is found in MCL
    460.10y(2). This is inappropriate. First, the definition of customer in MCL 460.10y(2) is
    explicitly confined to that subsection because the definition is preceded by the limiting
    phrase “[f]or purposes of this subsection.” MCL 460.10y(2). See People v Mazur, 
    497 Mich. 302
    , 314-315; 872 NW2d 201 (2015). Second, MCL 124.3(3)(a) explicitly directs
    the reader to MCL 460.10y for a definition of “electric delivery service.” Had the
    Legislature intended to do the same for the word “customer,” it could have done so in a
    similar fashion, but it did not.
    Because MCL 124.3 does not define the word customer, and because we cannot
    rely on the definition found in MCL 460.10y(2), we instead turn to a dictionary for a
    plain-language definition of the word. A “customer” is “one that purchases a commodity
    or service.” Merriam-Webster’s Collegiate Dictionary (11th ed). 7 As used in MCL
    124.3(2), “customer” therefore refers to the entity that receives electric service and not
    the building or facilities on the land.
    The phrase “already receiving” is in the present tense; more specifically,
    “receiving” is a present participle modified by the adverb “already.”        “Already” is
    defined as “prior to a specified or implied past, present, or future time[.]” Merriam-
    Webster’s Collegiate Dictionary (11th ed). To “receive” is “to come into possession
    of[.]” 
    Id. 8 The
    verb tense is meaningful here because it indicates a present-tense lens is
    7
    Black’s Law Dictionary (10th ed) similarly defines “customer” as “[a] buyer or
    purchaser of goods or services; esp., the frequent or occasional patron of a business
    establishment.”
    8
    Black’s Law Dictionary (10th ed) defines “receive” as “[t]o take (something offered,
    14
    used in determining whether a switch is permissible. Although Rule 411(11) uses the
    verb “serving,” this is modified by the phrase “the first utility,” which suggests a focus on
    some point in the past. In MCL 124.3(2), the present participle “receiving” is modified
    by “already.” Although “already” can suggest a prior point in time, when read together,
    the phrase “already receiving” refers to an action that started in the past and continues
    into the present. This can be contrasted against the past-tense verb “received,” as here we
    are concerned both with whether service was received in the past and whether service has
    continued.
    When MCL 124.3(2) is applied here, it becomes apparent that the no-switch rule
    does not prevent either plaintiff from providing electric service to the parcels at issue. In
    the case of Coldwater, the CBPU stands in the position of both property owner and
    municipal electric utility.   Although a prior property owner received service from
    Consumers, CBPU has never contracted with Consumers. Indeed, Consumers ceased to
    provide electric service to the property in question before CBPU’s acquisition of it.
    Therefore, CBPU was never a customer of Consumers and is not already receiving
    service from Consumers; it never received service from Consumers.
    The case of Holland presents a closer question. In that case, the entity that
    requested service from HBPW was Benjamin’s Hope; in contrast, it was CL Construction
    that received service from Consumers. As CL Construction is a different entity from
    Benjamin’s Hope, Benjamin’s Hope was never a customer of Consumers. 9 Additionally,
    given, sent, etc.); to come into possession of or get from some outside source[.]”
    9
    There is some suggestion that, while it was CL Construction that contracted for electric
    service with Consumers, Consumers was directed to seek payment from Benjamin’s
    15
    when Benjamin’s Hope purchased the parcel, there was no electric service being
    provided on the land because electric service had been discontinued in 2008. Therefore,
    Benjamin’s Hope was not “already receiving” service from Consumers; it had never
    received service in the first place.
    To the extent it is argued that the provision of service to CL Construction should
    count under the statute, Consumers removed its electric facilities before April 24, 2012,
    and HBPW did not begin providing service until April 30, 2012. Admittedly, this break
    in service only spanned a few days, but the existence of a break still indicates that
    Benjamin’s Hope was not “already receiving” service; at most, Benjamin’s Hope would
    have merely received service, which is insufficient for the purpose of MCL 124.3(2). If
    the Legislature had intended that MCL 124.3(2) should still apply even when there have
    been breaks in service, it could have said so explicitly by using the past tense “received”
    rather than “receiving.” That is not the case here.
    Although it is argued that a plain-language reading of the statute would lead to
    significant amounts of gamesmanship, there are certainly many practical incentives for a
    customer to decide not to shut off service merely to switch utility providers. One can
    imagine many scenarios in which a property owner would not be able to weather such a
    break in electric service, no matter how temporary. Moreover, MCL 460.10y(2) is
    worded similarly, stating that a person may not provide service to a customer that “is
    receiving the service from a municipally owned utility.”        Accordingly, both public
    Hope. If Benjamin’s Hope had paid for electric service, this might support an argument
    that Benjamin’s Hope was a customer of Consumers. However, there is no record
    evidence that this was the case.
    16
    utilities and municipally owned utilities are bound by similar statutory restrictions against
    switching.
    IV. CONCLUSION
    We hold that Rule 411(11) does not apply to municipally owned utilities. We also
    hold that the word “customer” in MCL 124.3(2) is defined as an entity that receives
    electric service and that the use of the phrase “already receiving” means that service
    needs to continue into the present in order for the no-switch rule to apply. Because these
    consolidated cases involve municipally owned utilities, Rule 411 is inapplicable.
    Moreover, MCL 124.3(2) did not prevent either property owner from switching electric
    providers because Consumers had discontinued service before the provision of service by
    a municipally owned utility. Accordingly, we affirm the judgment of the Court of
    Appeals.
    Richard H. Bernstein
    Stephen J. Markman
    Brian K. Zahra
    Bridget M. McCormack
    David F. Viviano
    Joan L. Larsen
    Kurtis T. Wilder
    17