Andrew Shirvell v. Department of Attorney General , 308 Mich. App. 702 ( 2015 )


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  •                       STATE OF MICHIGAN
    COURT OF APPEALS
    ANDREW SHIRVELL,                       FOR PUBLICATION
    January 8, 2015
    Claimant-Appellee,            9:00 a.m.
    v                                      No. 314223
    Ingham Circuit Court
    DEPARTMENT OF ATTORNEY GENERAL,        LC No. 12-000344-AE
    Appellant,
    and
    DEPARTMENT OF LICENSING AND
    REGULATORY AFFAIRS/UNEMPLOYMENT
    INSURANCE AGENCY,
    Respondent.
    ANDREW SHIRVELL,
    Claimant-Appellee,
    v                                      No. 314227
    Ingham Circuit Court
    DEPARTMENT OF ATTORNEY GENERAL,        LC No. 12-000344-AE
    Respondent,
    and
    DEPARTMENT OF LICENSING AND
    REGULATORY AFFAIRS/UNEMPLOYMENT
    INSURANCE,
    Appellant.
    ANDREW SHIRVELL,
    Petitioner-Appellant,
    -1-
    v                                                                  No. 316146
    Ingham Circuit Court
    DEPARTMENT OF ATTORNEY GENERAL,                                    LC No. 12-001089-AA
    Respondent-Appellee,
    and
    CIVIL SERVICE COMMISSION,
    Defendant-Appellee.
    Before: MURRAY, P.J., and O’CONNELL and BORRELLO, JJ.
    BORRELLO, J.
    In these consolidated appeals, in Docket Nos. 314223 and 314227, the Department of
    Attorney General (the Department), and the Department of Licensing and Regulatory
    Affairs/Unemployment Insurance Agency (UIA), respectively, appeal by leave granted a circuit
    court order reversing the Michigan Compensation Appellate Commission’s (MCAC’s) order
    affirming the UIA’s denial of claimant Andrew Shirvell’s claim for unemployment benefits. In
    Docket No. 316146, Shirvell appeals by leave granted a circuit court order affirming a Civil
    Service Commission (the Commission) order denying Shirvell’s grievance and holding that the
    Department had just-cause to terminate Shirvell’s employment under the Civil Service Rules
    (CSRs) for conduct unbecoming a state employee. For the reasons set forth in this opinion, in
    Docket Nos. 314223 and 314227, we reverse the circuit court’s order and remand for
    reinstatement of the MCAC’s order and in Docket No. 316146, we affirm the circuit court’s
    order.
    I. BACKGROUND
    These cases arise from Shirvell’s highly-publicized conduct directed at Chris Armstrong
    in the summer and autumn of 2010. At the time, Armstrong was the president of the University
    of Michigan (U-M) Student Assembly (MSA) and was the first openly gay individual to hold
    that position. Shirvell was an assistant attorney general with the Department, in a position where
    he worked since 2007. It is undisputed that Shirvell received good performance evaluations
    during his tenure with the Department. However, on November 8, 2010, he was dismissed for
    conduct unbecoming a state employee.
    The impetus behind the termination was Shirvell’s actions surrounding his authoring a
    public blog entitled the “Chris Armstrong Watch.” The blog contained various postings
    concerning Armstrong, his sexual orientation, and his “radical homosexual agenda.” For
    example, one blog entry characterized Armstrong as a “RADICAL HOMOSEXUAL
    ACTIVIST, RACIST, ELITIST, & LIAR,” and another entry contained a rainbow flag with a
    swastika posted next to a photograph of Armstrong’s face with the word “resign” nearby. In one
    entry, Shirvell referred to Armstrong as a “privileged pervert.” Shirvell accused Armstrong of
    supporting a “radical homosexual agenda” that included support for rights such as “gay
    ‘marriage’ and adoption ‘rights,’” and a gender-neutral housing policy under which, according to
    -2-
    Shirvell, “cross-dressing students will not have to share a dorm room with a member of the same
    sex,” and would “undoubtedly lead to a massive increase in rapes.”
    In addition, Shirvell claimed that Armstrong was a “racist liar” because he joined a
    campus group called the “Order of Angell,” and that Armstrong demonstrated “a severe
    contempt for the First Amendment right to freedom of expression. Much like Nazi Germany’s
    leaders, many of whom were also homosexuals. . . .” Shirvell accused Armstrong of engaging in
    “underage binge-drinking,” using his “sexual preference to advance his ambitions,” and claimed
    that Armstrong interned for Representative Nancy Pelosi “as a lowly handmaiden,” and referred
    to him as the “grand dragon” of the MSA.
    In addition, Shirvell accused Armstrong of hosting a “gay orgy” and asserted that
    Armstrong had a “tendency to engage in one-on-one casual ‘gay’ sexual encounters with friends.
    . . .” Shirvell asserted that the “gay orgy” “sheds new light on the deranged character of U of
    M’s new student body president . . . [and] shows that Armstrong’s push for ‘gender neutral’
    housing . . . may be part of a broader agenda to allow ‘gay residents to more easily engage in
    ‘homosexual shenanigans’ (read: orgies, underage binge-drinking, and probably illegal drug use,
    too).” Shirvell wrote similar things about Armstrong’s friends and alleged that one male
    member of the MSA was Armstrong’s “secret boyfriend” who was a “closet homosexual.” In a
    television interview, Shirvell did not deny that on one occasion he referred to Armstrong as
    “Satan’s representative” on the MSA on a separate Facebook page. In addition to the blog,
    Shirvell appeared outside Armstrong’s residence and at events where Armstrong was present and
    held protest signs.
    Initially, Shirvell maintained the blog under the pseudonym “Concerned Michigan
    Alumnus,” however, on May 20, 2010, the newspaper Between the Lines, published an article
    identifying Shirvell as an “anti-gay heckler,” author of the blog, and an assistant attorney
    general. Shortly thereafter, Shirvell and the blog became the subject of intense media scrutiny
    and in the summer and fall of 2010, Shirvell appeared on local and national news programs
    including Cable News Network’s (CNN’s) Anderson Cooper AC360, and Comedy Central’s The
    Daily Show, to defend the blog. During the interviews, Shirvell explained that he was speaking
    as a private citizen and he refused to answer questions about his position with the Department.
    Nevertheless, the media outlets identified Shirvell as an assistant attorney general. In the
    interviews, Shirvell explained that he was opposed to Armstrong’s policies, which he
    characterized as a “radical homosexual agenda,” and denied that he had a personal agenda
    against Armstrong.
    The fallout from the interviews was widespread. Former Michigan Attorney General
    Michael Cox took measures to clarify that Shirvell did not represent the views of the
    Department, sending an email to CNN and later appearing on AC360 for an interview with
    Anderson Cooper. Cox explained that, although Shirvell was being a bully and his conduct was
    “offensive” and “unbecoming of civil discourse,” Shirvell nevertheless had a First Amendment
    right to express his views. Shortly thereafter, the Michigan Civil Rights Commission and the
    Ann Arbor City Council passed resolutions condemning Shirvell’s behavior and questioning
    Shirvell’s impact on the Department’s ability to fulfill its mission. In addition, U-M barred
    Shirvell from its campus for a time and Armstrong filed a petition for a Personal Protection
    Order (PPO), which was later dropped. Furthermore, according to testimony from officials
    -3-
    within the Department, the Department was inundated with negative e-mails and telephone calls
    opposed to Shirvell.
    Finally, on November 8, 2010, following a disciplinary hearing, the Department
    terminated Shirvell’s employment for “conduct unbecoming a state employee.” The Department
    issued a termination letter to Shirvell that listed the reasons for the termination as follows:
    Engaging in inappropriate conduct by targeting individual members of the
    public both in person and through electronic media, which could reasonably be
    construed to be an invasion of privacy, slanderous, libelous, and tantamount to
    stalking behavior unbecoming an Assistant Attorney General.
    Engaging in conduct which resulted in filing of a request for a personal
    protection order against you for alleged stalking behavior.
    Conduct which has caused, or has the potential to cause, disruption to the
    Department’s working relationships with its clients, the courts, and local
    governments.
    Conduct that has caused, or has the potential to cause, disruption among
    members of the Department workforce and could have a negative impact on
    attracting and retaining the most qualified employment candidates.
    Conduct that has damaged, or has the potential to damage, the public’s
    perception of the Department’s ability to conduct its operations and mission.
    Conduct that compromises your ability to perform your responsibilities as
    an Assistant Attorney General.
    Inappropriate, unprofessional behavior toward your supervisors and co-
    workers.
    Ignoring advice and counsel of your supervisors.
    Conduct which has resulted in a variety of offenses, a criminal violation,
    and a civil warning regarding various statutes or ordinances including, but not
    limited to: [Driving under the influence, trespass.]
    Following his termination, Shirvell filed a grievance challenging the grounds for
    termination, arguing that the Department did not have just cause to terminate him under the
    CSRs. Shirvell also filed a claim to recover unemployment benefits.
    In the grievance proceeding,1 the circuit court affirmed the Commission’s finding that the
    Department had just cause for termination because Shirvell engaged in “conduct unbecoming a
    1
    Docket No. 316146 (circuit court case no. 12-001089-AA).
    -4-
    state employee.” The circuit court reasoned that Shirvell’s conduct interfered with the
    Department’s mission and effectiveness and therefore was not protected under the First
    Amendment. This Court granted Shirvell leave to appeal the circuit court order in Docket No.
    316146.2
    In the unemployment compensation case,3 the UIA determined that Shirvell was
    disqualified for benefits under the “misconduct” provision of the Michigan Employment Security
    Act (MESA), MCL 421.1 et seq. The MCAC affirmed the UIA, but the circuit court reversed,
    reasoning that Shirvell engaged in protected speech and therefore could not be denied benefits on
    the basis that his speech activities amounted to misconduct. This Court granted the Department
    and the UIA leave to appeal that order.4 This Court consolidated the three appeals in separate
    orders.5
    We proceed by first setting forth the evidence that was introduced at the grievance
    hearing before discussing the evidence introduced at the unemployment compensation hearing.6
    A. GRIEVANCE PROCEEDING
    Following his termination, on November 15, 2010, Shirvell filed a grievance with the
    Department, claiming that his discharge was without just cause and was arbitrary and capricious.
    On January 18, 2011, the Department denied the grievance. Shirvell appealed the decision to the
    Commission and a hearing officer held a hearing on October 19 and October 20, 2011.
    At the hearing, Douglas Bramble, the Department’s former human resources manager,
    testified that he initiated disciplinary proceedings against Shirvell based on Shirvell’s conduct
    regarding the blog and the television interviews. Bramble explained that the Department was
    concerned with the content of the blog, including the swastika directed at Armstrong and other
    accusations Shirvell made against Armstrong and Armstrong’s friends. The Department was
    also concerned that U-M issued a trespass warning to Shirvell. Bramble stated that the
    Department began receiving telephone calls and e-mails from people concerned that an employee
    2
    Shirvell v Dep’t of Attorney General, unpublished order of the Court of Appeals, entered
    November 15, 2013 (Docket No. 316146).
    3
    Docket Nos. 314223, 314227 (circuit court case no. 12-000344-AE).
    4
    Shirvell v Dep’t of Attorney Gen, unpublished order of the Court of Appeals, entered October
    11, 2013 (Docket Nos. 314223, 314227).
    5
    Shirvell v Dep’t of Attorney Gen, unpublished order of the Court of Appeals, entered November
    15, 2013 (Docket No. 316146); Shirvell v Dep’t of Attorney Gen, unpublished order of the Court
    of Appeals, entered August 8, 2014 (Docket Nos. 314223; 314227; 316146).
    6
    The Department cites a decision in Armstrong v Shirvell, Case No. 2011-CV-11921, which
    involved a civil defamation action. However, we will not consider that case in resolving the
    issues presented because it is an improper expansion of the administrative records. See Reeves v
    Kmart Corp, 
    229 Mich. App. 466
    , 481, n 7; 582 NW2d 841 (1998).
    -5-
    of the Department would engage in this type of conduct. Bramble testified that the Department
    received numerous e-mails and telephone calls regarding Shirvell’s behavior, necessitating, for a
    time, the Department to appoint an individual to work full-time to handle the complaints.
    Bramble and other officials within the Department appointed Michael Ondejko, an investigator
    within the Criminal Division, to conduct a formal investigation.
    During his investigation, Ondejko interviewed 40 individuals including Armstrong and
    several of his friends and associates. Generally speaking, the interviewees recounted their
    contacts with Shirvell, their reactions to his blog postings pertaining to them, their concerns
    about the effect his blog would have on their futures, their fear for Armstrong’s safety, and the
    truth or falsity of certain statements Shirvell made about them on Facebook or on his blog. In
    particular, Ondejko reported that Armstrong claimed that Shirvell was outside his house on at
    least three separate occasions. Armstrong told Ondejko that on September 4, 2010, Shirvell was
    outside taking pictures after the police were called in response to a loud party complaint.
    Ondejko reported that during the disciplinary conference, Shirvell admitted to calling the police
    and photographing their arrival on September 4, 2010. Armstrong also told Ondejko that on
    September 6, 2010, Shirvell appeared outside his house with a protest sign and that, because he
    was concerned for his safety, he called the Ann Arbor Police and the U-M Department of Public
    Safety.
    Ondejko testified that he was unable to prove that Shirvell made blog postings on his
    work computer. Further, he testified that he was unable to determine whether Shirvell used his
    work computer to post on social media sites like Facebook and Twitter.
    Ondejko testified that he felt he was “given a free hand to investigate the case the way
    [he] saw fit.” He testified that no one else helped him investigate the case, although Thomas
    Cameron, a bureau chief with the Department, reviewed drafts of his report. As part of the
    investigation, Ondejko testified that the Department forwarded him “thousands” of emails and
    records of telephone calls concerning complaints that citizens made about Shirvell. Ondejko
    referenced these in the report, but he could not include them all because of the extensive
    numbers. He testified that no one told him they wanted to fire Shirvell or that they wanted his
    report to provide enough ammunition to support termination. Further, he testified that he did not
    have a bias or prejudice against Shirvell when he conducted the investigation.
    When Ondejko completed the report, the Department initiated a disciplinary conference
    with Shirvell and his counsel present. The conference lasted several hours and was to reconvene
    several days later. However, in the interim, Bramble and Cameron concluded that Shirvell had
    engaged in conduct unbecoming a state employee and recommended termination to Cox and
    Deputy Attorney General Carol Isaacs who agreed with the recommendation. Bramble
    explained that the Department always held attorneys within the office to “a very high standard of
    conduct, both personal and professional conduct.” Bramble testified that the Department did not
    instruct its attorneys on how to carry out their personal lives, but the Department did have a
    “long history of expecting [attorneys] . . . to recognize . . . that you are a representative of the
    Attorney General . . . at all times.” Bramble stated that as representatives of the Attorney
    General, it would be “common sense to behave accordingly. . . .”
    -6-
    Bramble explained that, during his short tenure with the Department, Shirvell was
    formally disciplined for a loud verbal altercation with Brad Beaver, his immediate supervisor,
    and for violating the Department’s media-contacts policy for failing to inform the Department
    about his first televised interview. In addition to these violations, Bramble characterized
    Shirvell’s conduct with respect to Armstrong as “very egregious.” Bramble concluded that
    Shirvell had “compromised his ability to engage in the assigned duties and responsibilities of an
    Assistant Attorney General” to represent clients and the people of the state of Michigan.
    Bramble explained that it was not reasonable to reassign Shirvell within the Department and he
    stated that Shirvell’s conduct affected the Department as a whole. He noted that other attorneys
    were being questioned about the conduct during unrelated proceedings.
    Cox testified at the grievance hearing and agreed that he appeared on CNN where he
    stated that Shirvell had the right to say whatever he wanted regardless of how offensive his
    speech was.7 He agreed that during the Cooper interview he was “very candid and said that he
    7
    An audio recording of Cox’s interview with Cooper was admitted into evidence at the
    grievance hearing. In the interview, Cox said that Shirvell was still employed at that time “for a
    number of reasons.” Specifically, Cox stated,
    Here in America, we have this thing called the First Amendment, which
    allows people to express what they think . . . and engage in political and social
    speech.
    And, more on point, the Supreme Court, both the United States Supreme
    Court in 1995 in a case called US v Treasury Employees said that civil service
    employees in the federal system, and, by extension, in the state system, have free
    First Amendment rights outside of the work, as long as it doesn’t impact their
    performance . . . at their job.
    And Mr. Shirvell is sort of a front-line grunt assistant prosecutor in my
    office. He . . . does satisfactory work. And off-hours, he’s free to engage, under
    both our civil service rules, Michigan Supreme Court rulings, and the United
    States Supreme Court rule . . . to engage in free speech.
    When asked if Shirvell’s conduct was “unbecoming of a State employee,” Cox stated that
    Shirvell’s actions were “offensive” and then added that “conduct unbecoming is one of those
    empty-vessel statements” and that “what it means has never really been flushed out.” When
    asked if Shirvell’s behavior was generally “unbecoming,” Cox answered “certainly,” and then
    elaborated that it was “unbecoming of civil discourse” and that it was “unbecoming of common
    courtesy.” However, he again noted that Shirvell was engaging in speech on a blog, and noted
    that if there was “conduct that’s verified” such as a PPO, then the Department “could start
    looking at things.” When asked if Shirvell was “detracting from [the] agency’s effective
    operation,” Cox said that he thought it was “quite a stretch” and that Shirvell’s blogging was
    “not impacting the mission of the office.” Finally, Cox stated that Shirvell was being a bully
    using the Internet, but noted again that the speech was protected under the First Amendment.
    -7-
    thought Mr. Shirvell’s conduct was offensive.” He also agreed that he said Shirvell was being a
    bully, but stated that Shirvell’s conduct did not interfere with the mission of the office.
    However, Cox testified that, at the time he gave the interview, he had not read the entire blog.
    After reading the entire blog, Cox was “shocked” at the contents and came to believe that
    Shirvell’s conduct threatened the mission of the Department. Thus, according to Cox, his
    statements during the Cooper interview were made prior to him conducting a thorough
    investigation into Shirvell’s comments and writings.
    Cox testified that a number of things shocked him about the blog, including Shirvell’s
    seeming “obsession” and “infatuation” with Armstrong, Shirvell’s “outing” of an individual from
    a small town in Michigan’s Upper Peninsula and then “crowing about it,” and that Shirvell
    described conduct that Cox, based on his prior experience as a prosecutor, considered stalking
    behavior. Cox stated that, in his view, merely because the Washtenaw County Prosecutor did not
    charge Shirvell was not dispositive as to whether Shirvell violated Michigan’s anti-stalking
    statute. Cox testified that when he appeared for the Cooper interview he was also unaware of
    several things about Shirvell including the verbal altercation he had with Beaver. Thus, Cox
    explained that when he said to Cooper that Shirvell was not impacting the Department’s mission,
    his statement was “accurate from the perch that I was at.”
    Cox explained why he agreed with the recommendation to terminate Shirvell as follows:
    This, in my mind, was in stunning detail, an overwhelming case to
    terminate Mr. Shirvell. [The investigative report] outlined escalating behavior. It
    outlined behavior separate from the blog that dealt with not only his behavior in
    the workplace but also his behavior outside the workplace, some which I would
    call minimally misdemeanant criminal, meaning stalking. Other behavior that
    would undermine the office in its daily operations. Some of it nuts and bolts but
    also some of it, you know, in the sense of it was conduct that one does not expect
    and should not accept from a state employee, especially a state employee in the
    Attorney General’s office . . . .
    Cox testified that Shirvell was engaging in conduct that was “inviting” a civil lawsuit, but
    was aware that Shirvell was not concerned about a civil lawsuit because he viewed himself as
    “judgment proof.” Cox testified that Shirvell’s attitude showed that he “wasn’t concerned to the
    impact he was having on other individuals in the office.”
    Former Solicitor General Eric Restuccia was ultimately responsible for the Appellate
    Division where Shirvell worked. Restuccia testified that he first learned of the blog in May
    2010, through an e-mail that was sent to him. Restuccia confirmed with the Department’s ethics
    officer that blogging was permissible and he did not attempt to force Shirvell to remove the blog.
    Instead, he spoke with Shirvell to ensure that Shirvell was not engaging in political activity on
    state time or using state resources and also to assure that Shirvell was not identifying himself as
    an assistant attorney general.
    According to Restuccia, he spoke with Shirvell about the blog and explained that it was
    not helping Shirvell and that it was not good to have people complaining about him to his
    supervisors. He later added that he told Shirvell the blog would cause “problems in terms of
    -8-
    [his] standing” within the Department. He also testified that he may have suggested Shirvell take
    the blog down. However, it is undisputed that he did not order Shirvell to take the blog down.
    Restuccia explained that he had no authority to order the blog be taken down.
    Restuccia testified about a similar incident that occurred in February 2010, when he
    spoke with Shirvell about an “ugly” e-mail that Shirvell sent during work hours. The e-mail was
    sent to a former state representative in response to the representative’s e-mail concerning a
    planned demonstration on issues involving gay rights and it read:
    You are all sick freaks. Absolutely shameful [] Your e-mail is beyond
    offensive. The grassroots will NEVER let you and your butt-buddies . . . hijack
    our pro-life, pro-family party in pursuit of your PERVERTED radical homosexual
    agenda.
    Shirvell’s e-mail contained another statement directed at a man named Justin, which read as
    follows:
    P.S. Justin(e), a persistent rumor in D.C. circles is that you and Illinois
    Log Cabin “Republican” Congress “man” [] hooked-up together. Sick. Sick.
    SICK! ! ! ! ! Does your homosexual lover Steve know? Freak.
    Shirvell admitted to sending the e-mail from his personal e-mail account while he was on
    lunch. Restuccia testified that he and Joel McGormley, division chief at the time, spoke to
    Shirvell because they were concerned that Shirvell was engaging in political activity on work
    time. He said that he explained to Shirvell that the e-mail was obviously not work-related and
    reminded him that employees were not supposed to engage in political activity on work time or
    use work resources. Restuccia testified that he told Shirvell the e-mail was not helping him in
    the Department and that it reflected badly on him. Shirvell testified that the meeting was minor
    and lasted “maybe less than five minutes.” Shirvell stated that Restuccia and McGormley told
    him that the e-mail was “no big deal” and not to worry about it. To his knowledge, no writing
    about the incident was prepared or placed in his personnel file.
    In August 2010, the Department’s communications office informed Restuccia that
    Shirvell conducted an interview with WXYZ, a local news channel in Detroit, and that the
    Department was receiving media inquiries about its anti-cyber-bullying campaign. At that point,
    Restuccia explained that he “really went through the blog,” and “that’s when I fully understood
    that this is exclusively dedicated to Chris Armstrong and that all of the columns were about and
    related to Chris Armstrong.” Restuccia testified that when he looked at the blog, he thought it
    was “disheartening because it was so angry, caustic.” He thought that the blog was more of an
    “attack” than something intended to be persuasive. Restuccia explained that he told Shirvell that
    the blog “undermined his professional credibility.” He indicated at the time of the WXYZ
    interview, the Department was pushing an anti-cyber-bullying policy. He explained that when
    he spoke with Shirvell, he informed Shirvell that the Department had been “sandbagged by the
    press” who were showing the connections between Shirvell’s behavior and the cyber-bullying
    policy.” Restuccia testified that Shirvell “was undermining the Attorney General’s efforts to
    protect the community.” Cox wanted to “make sure that children in our community are safe and
    -9-
    we don’t have people who are engaging in inappropriate comment and here you have then one of
    his assistants who’s, you know, directing it toward a 21-year-old. . . .”
    Restuccia initially attempted to prohibit Shirvell from conducting any further interviews,
    but ultimately Cox informed Restuccia that the Department could not restrict Shirvell’s speech
    outside the office. Restuccia told Shirvell that he was not prohibited from conducting interviews,
    but that the interviews would reflect poorly on him. Restuccia added that he tried to make
    Shirvell understand that he would look “absurd” if he conducted the interviews. Restuccia
    testified that although Shirvell was humiliated by the WXYZ interview, Shirvell believed he
    could be “more effective” on CNN. Restuccia testified that it was “evident” that Shirvell’s
    “whole focus was in on his kind of political crusade and [that he] had lost all sense of proportion
    for his role in the office.” Restuccia testified that he “had no authority as supervisor to limit
    [Shirvell’s] First Amendment right to engage in activity outside the office,” so he told him as a
    friend that it would be bad for him.
    According to Restuccia, during the time between the WXYZ and CNN interviews,
    Shirvell became “more isolated” and the incident with Beaver occurred. Restuccia explained
    that the CNN interview was a “disaster” that “disgraced” and crippled the Department. The
    Department was inundated with a “huge response” from citizens and it received “thousands” of
    calls and e-mails. Restuccia stated that the situation was “beyond our control.”
    Other evidence admitted at the hearing illustrated the impact that Shirvell’s conduct had
    on the Department. A bureau chief for the Department asserted that the Department received
    over 20,000 complaints about Shirvell’s conduct. The November 9, 2010 executive summary of
    the investigative report indicated that the “Department has received over 22,000 emails, over 150
    letters, and 940 phone calls – nearly all criticizing AAG Shirvell’s conduct.” Further, it
    indicated that “[t]he office has been inundated with media calls, the office has since had to issue
    several press releases, and the Attorney General has had to appear on national news to defend the
    integrity of the office.”
    Restuccia explained that, given all of the events related to Shirvell’s blog and the media
    frenzy that followed:
    [T]here is no role that Andrew Shirvell could provide for the state ever
    again. He has been irrevocably undermined, he has no credibility. In the eyes of
    the community and the legal community he is the paradigm of the bigot. If we
    were forced to somehow retain him or bring him back . . . my recommendation
    would be that he [be] given no assignment . . . and be given nothing to do because
    there is nothing that he can do for the office that would not then cast doubt on its
    credibility and legitimacy. There is nothing further he can do for the office.
    Shirvell testified that he worked for both of Cox’s campaigns for Attorney General; he
    worked in non-attorney roles for the Department from 2003 through 2007, when he was offered a
    position as an assistant attorney general. Shirvell eventually worked in the Appellate Division,
    where Beaver, McGormley and Restuccia were his superiors.
    -10-
    In April 2010, Shirvell started the blog after reading an article about Armstrong in the
    Detroit Free Press. Shirvell admitted that he wrote everything in the blog and he believed
    everything he wrote was true at the time he wrote it. Shirvell explained that Restuccia and Isaacs
    spoke with him about the blog in May 2010, but they did not instruct him to take the blog down.
    Shirvell initially agreed to the WXYZ interview on condition that the reporter, Ross
    Jones, not ask questions about the Department or his role within the Department. Shirvell stated
    that he received a written reprimand for appearing for the interview without first notifying the
    Department. He stated that he read the Department’s media contacts policy and did not think
    that it applied to him.
    After the WXYZ interview, according to Shirvell, “things began to change at the office.”
    Shirvell testified that his relationships with his superiors were “much different, much different,
    much different.” Additionally, Shirvell was approached by CNN and Comedy Central about two
    more nationally-televised interviews and, ultimately, he agreed to the interviews. Shirvell stated
    that he agreed to the interviews on condition that he not be asked about his role within the
    Department. However, he was aware that during the WXYZ interview he was asked about his
    role as an assistant attorney general and there was nothing in writing stating that reporters would
    not ask about the Department.
    Shirvell testified that he thought he could work for the Department in some capacity; he
    explained that his personal views never interfered with his responsibilities at work. Shirvell
    noted that, sometime after McGormley learned of his blog, McGormley assigned him to work on
    a gay-marriage issue. Shirvell explained that McGormley stated that he had done a good job
    with the assignment and he disputed the contention that McGormley did not know about the blog
    at the time of the assignment.
    Shirvell defended the content of the blog, stating that he believed everything he wrote on
    the blog at the time that he wrote it. Shirvell admitted calling Armstrong a “privileged pervert”
    and stated that he thought that Armstrong engaged in a “perverted” lifestyle by being gay.
    Shirvell also agreed that he compared one of Armstrong’s rallies to the “KKK” because there
    were no minorities at the rally. Shirvell admitted writing a blog post about Armstrong’s “secret
    boyfriend,” but denied that he “outed” the boyfriend.
    On March 21, 2012, the hearing officer issued a lengthy opinion denying Shirvell’s
    grievance and finding that the Department proved by a preponderance of the evidence that
    Shirvell’s discharge was for just cause. The hearing officer summarized the content of the blog
    as follows:
    The hearing officer will not in this decision go into great detail regarding
    these “blog” postings, but review of them makes it clear that the grievant was
    obsessed with Armstrong, his homosexuality, the fact that he came from a monied
    [sic] background, and the fact that he had political connections with individuals
    (such as Speaker of the House Nancy Pelosi . . .) whose politics were
    diametrically opposed to those of the grievant. Review of the “blog” postings
    reveals that the grievant engaged in some of the most hateful speech imaginable.
    -11-
    He sought to and in fact did “out” individuals whose homosexuality had been
    their private concern until his intervention.
    ***
    It is clear from this record, however, that the actual basis for the appalling
    acts of harassment directed at Armstrong and his acquaintances by the grievant,
    however, was their homosexuality. It is clear that the Order of Angell issue,
    while it may have been of some concern to the grievant, was used as a pretext in
    an effort to couch the most vile hate speech in a constitutionally protected form.
    All one needs to do is read the “blog” article after article, to realize that the
    dominant theme is Armstrong’s “disgusting” or “perverted” lifestyle.
    The hearing officer continued, determining that there was a sufficient nexus between
    Shirvell’s conduct and his employment with the Department such that the termination did not
    violate the First Amendment. The hearing officer reasoned that Shirvell’s interviews cast the
    Department in a negative light and necessitated Cox appearing on national television to explain
    the Department’s position. The hearing officer concluded that Shirvell engaged in “conduct
    unbecoming a state employee” under the CSRs that justified his termination, reasoning as
    follows:
    By accepting the invitations to appear on the Cooper program and The
    Daily Show, the grievant made a media spectacle of himself and cast the
    Department . . . in a negative light. He did so paying attention to his own interests
    and disregarding the interests and reputation of his employer. The testimony in
    the record indicates that not only did the grievant create a great deal of scrutiny
    from the media, that scrutiny generated a tidal wave of condemnation from the
    public in the form of . . . thousands of telephone calls, emails and letters. This
    impacted the DAG and its ability to successfully carry out its mission . . . . [I]t is
    clear that there was a substantial expression of concern by . . . clientele that an
    agency who would retain such an employee would be unable to represent their
    interests.
    ***
    The speech engaged in by the grievant is of the most base, hateful sort . . .
    . This speech, generating the negative publicity that it did . . . is conduct
    unbecoming any state employee, let alone a state employee working as an
    Assistant Attorney General.
    ***
    The sexual orientation of an individual is a matter protected by Civil
    Service rules. That protection applies not only to state employees, but also to the
    general public when it prohibits an appointing authority from engaging in such
    discrimination in the hiring or recruitment process. The conduct of the grievant in
    creating a media circus around the hate speech against homosexuals in his “blog”
    could well impact the ability of the DAG to recruit and hire otherwise qualified
    -12-
    individuals if they felt that their sexual orientation might be an issue with an
    agency that continued to employ such a truculent, intolerant individual. The focus
    of the “blog” postings . . . are determined to have been motivated by the
    grievant’s obsession with the sexual orientation of Chris Armstrong and the fact
    that Armstrong had been elected by the student body to be the leader of their
    student government. For reasons known but to himself, the grievant could not
    bear the thought of Armstrong being elected to such a position.
    ***
    The hearing officer would not countenance the pursuit and harassment of
    any member of a group protected by Civil Service rules on the scale demonstrated
    here as being worthy of any state employee.
    ***
    All State of Michigan employees work for all of the citizens of this state.
    Assistant Attorneys General not only work for the citizens of this state, but are
    responsible to assure that the legal rights of those citizens are protected. The
    citizenry needs to be able to have faith that their government and its employees
    are there to serve and protect the citizens, all citizens, even those whose conduct
    may seem repugnant to them.
    ***
    The grievant has been determined . . . to have engaged in harassing
    conduct of the basest sort . . . The fact that the grievant deliberately made a media
    spectacle of himself and the department for which he worked without regard for
    the interests of his employer constitutes conduct unbecoming a state employee.
    Shirvell appealed the hearing officer’s decision to the Employment Relations Board
    (ERB) and moved to admit several e-mails which Shirvell claimed amounted to newly-
    discovered evidence. On July 12, 2012, the ERB granted in part and denied in part the motion to
    admit the e-mails8 and affirmed the hearing officer’s decision. The ERB held that the
    Department had just-cause to terminate Shirvell where Shirvell’s conduct interfered with the
    internal operations of the Department and tarnished the credibility of both Shirvell and the
    Department. The ERB also found that Shirvell’s behavior and disregard for the advice of his
    superiors made it impossible to trust his judgment.
    8
    According to Shirvell, the e-mails showed that Armstrong “utilized high-powered Hollywood
    publicist Howard Bragman to manipulate the media and bring public pressure . . . to terminate
    [Shirvell.”]
    -13-
    On August 13, 2012, the Commission approved the recommendations of the ERB and
    adopted the ERB’s decision as its final decision on the matter. Shirvell appealed the
    Commission’s ruling to the circuit court.
    Following oral argument, in an April 18, 2013, opinion and order, the circuit court
    affirmed the Commission’s order. The circuit court held there was competent, material, and
    substantial evidence on the whole record to support the finding of just cause to terminate
    Shirvell’s employment. The court noted that Shirvell’s off-duty conduct resulted in the
    Department receiving more than 22,000 e-mails, 150 letters, and nearly 950 phone calls; in
    addition, the Department was inundated with media contacts and had to assign staff members to
    solely deal with the outcry resulting from Shirvell’s conduct. Further, the court found that there
    was evidence that demonstrated the Department’s reputation was damaged by Shirvell’s off-duty
    actions. Specifically, there was evidence that the Department’s cyber-bullying initiative was
    questioned and that two organizations issued resolutions condemning Shirvell’s actions and
    questioning the Department’s ability to carry out its mission. Finally, there was evidence that
    Shirvell’s off-duty conduct damaged the Department’s image of employing law-abiding
    personnel. Specifically, the court noted that Shirvell had multiple police contacts, that stalking
    charges were considered, that Armstrong sought a PPO, and that Shirvell was banned from the
    U-M campus for a time. The circuit court also concluded that the First Amendment did not
    preclude the Department from disciplining Shirvell in this case.
    Finally, the circuit court concluded that Shirvell’s termination was not arbitrary and
    capricious because even without the information gathered in the allegedly biased internal
    investigation, there was sufficient evidence in support of his termination. Further, the court
    noted that Shirvell had not produced any evidence in support of his assertion that the result of the
    investigation was pre-ordained. This Court granted Shirvell’s application for leave to appeal the
    circuit court order.
    B. UNEMPLOYMENT BENEFITS PROCEEDING
    Shirvell filed his claim for unemployment compensation on November 17, 2010. The
    UIA issued a determination that Shirvell was disqualified for benefits under the “misconduct”
    provision of the MESA. The UIA found that Shirvell was terminated for “conduct unbecoming a
    State employee” by targeting individual members of the public in a manner that could be
    construed as an invasion of privacy, libel, or slander. The agency also found that Shirvell’s
    conduct “has caused or has the potential to cause disruption” to the Department’s working
    relationship with its clients and the courts.
    Following Shirvell’s protest, the UIA issued a redetermination that Shirvell was
    disqualified for benefits because of misconduct and Shirvell appealed the redetermination.
    Thereafter, a hearing referee held a hearing, where both Shirvell and Bramble offered testimony
    similar to the testimony offered at the grievance hearing discussed above. Specifically, Bramble
    testified that the Department received hundreds of telephone calls and e-mails from the public
    following Shirvell’s televised interviews. Bramble also testified that attorneys within the
    Department were being questioned about Shirvell during unrelated proceedings and noted the
    Michigan Civil Rights Commission and the Ann Arbor City Council passed resolutions
    condemning Shirvell’s conduct. Bramble testified that the Department concluded that Shirvell
    -14-
    could no longer serve as an assistant attorney general. In addition, evidence showed that Shirvell
    gave televised interviews and exhibits were introduced at the hearing including the termination
    letter, excerpts of the blog, and a transcript of Cox’s CNN interview.
    Following the hearing, on September 2, 2011, the referee issued a decision and order
    affirming the UIA’s decision to deny Shirvell unemployment benefits. The referee concluded,
    The claimant . . . was responsible for assisting the Attorney General in
    performing of his official duties. Those duties included serving the State of
    Michigan and its subordinate agencies and working with municipalities. Without
    passing on the issue of whether or not the claimant’s speech concerning the MSA
    student president represented activities [were] protected under the First
    Amendment, it is concluded that the claimant’s speech did have an adverse
    impact on the performance of the employer’s duties. The employer had to deal
    with numerous public inquiries concerning the claimant. At least two of the
    public entities with which the employer had to deal professionally issued public
    resolutions critical of the claimant and calling on the employer to take action
    concerning the claimant. Finally, the Attorney General himself felt it necessary to
    occupy his time in addressing on national television the claimant and his speaking
    activities, time which could have been productively spent in addressing other
    pressing duties.
    It is concluded that the claimant’s activities, including those concerning
    the student president, the claimant’s violation of the employer’s media policy, and
    his outburst at work against his supervisor, taken individually may not have
    amounted to statutory misconduct. Taken together, however, they adversely
    affected the ability of the employer to execute its duties to such an extent that they
    represented misconduct under the Act. The claimant therefore is disqualified for
    benefits under the misconduct provision of the Act. Because he is disqualified, he
    must requalify.
    Shirvell appealed the referee’s decision to the MCAC. On February 27, 2012, the MCAC
    affirmed the referee’s decision after reviewing the entire record, concluding that the decision was
    “in conformity with the facts as developed at the . . . hearing” and that the referee had “properly
    applied the law to the facts.”
    Shirvell appealed the MCAC’s decision to the circuit court, and the circuit court reversed.
    The court reasoned that the MESA’s misconduct provision, MCL 421.29(1)(b), and the related
    caselaw was inapplicable because Shirvell’s activities amounted to constitutionally-protected
    speech and the government could not deny Shirvell a benefit because of his speech. The circuit
    court found that it was undisputed that Shirvell was terminated because of his speech and
    concluded that the blog and related political activities amounted to protected speech. The circuit
    court further held that all other disciplinary actions against Shirvell did not amount to
    misconduct under the MESA. The Department and the UIA moved for reconsideration, and the
    circuit court denied the motion. The circuit court expressly declined to apply the First
    Amendment balancing-test set forth in Pickering v Bd of Ed, 
    391 U.S. 563
    , 568; 
    88 S. Ct. 1731
    ; 
    20 L. Ed. 2d 811
    (1968), holding that the test was inapplicable in the context of unemployment
    -15-
    benefits. This Court granted the Department’s and the UIA’s applications for leave to appeal the
    circuit court order. This Court consolidated the appeals with Shirvell’s appeal in the grievance
    proceeding.
    II. STANDARD OF REVIEW
    In Docket No. 316146 (the grievance proceeding), Shirvell contends that the circuit court
    erred in affirming the Commission’s order that he was terminated for just cause and he argues
    that exercising his First Amendment right to free speech cannot constitute “conduct unbecoming
    a state employee” under the CSRs. Shirvell also contends that his termination was arbitrary and
    capricious.
    In Docket Nos. 314223 and 314227, the Department and the UIA argue that the circuit
    court erred in holding that Shirvell was entitled to unemployment benefits because his speech
    was protected under the First Amendment and therefore could not constitute “misconduct” under
    the MESA.
    The circuit court addressed and decided the issues raised by the parties; therefore, they
    are preserved for our review.9 Reed v Reed, 
    265 Mich. App. 131
    , 163; 693 NW2d 825 (2005).
    “A final agency decision is subject to court review but it must generally be upheld if it is
    not contrary to law, is not arbitrary, capricious, or a clear abuse of discretion, and is supported by
    competent, material and substantial evidence on the whole record.” VanZandt v State
    Employees’ Retirement Sys, 
    266 Mich. App. 579
    , 583; 701 NW2d 214 (2005). “This Court
    reviews a lower court’s review of an administrative decision to determine whether the lower
    court applied correct legal principles and whether it misapprehended or misapplied the
    substantial evidence test to the [agency’s] factual findings, which is essentially a clearly
    erroneous standard of review.” 
    Id. at 585.
    “‘Substantial evidence’ is that which a reasonable
    mind would accept as adequate to support a decision, being more than a scintilla, but less than a
    preponderance of the evidence.” 
    Id. at 584.
    These appeals also involve the proper interpretation
    and application of relevant statutes and the First Amendment, both of which involve questions of
    law that we review de novo. Elba Twp v Gratiot Co Drain Comm’r, 
    493 Mich. 265
    , 277-278;
    831 NW2d 204 (2013).
    III. ANALYSIS
    A. FIRST AMENDMENT
    9
    In Docket Nos. 314223 and 314227, Shirvell argues that the UIA waived review of the issues in
    its brief on appeal because it did not file a brief or participate in formal oral argument in the
    circuit court. However, the issues raised by the Department and the UIA are essentially identical
    and the circuit court addressed and decided the issues; therefore, we will consider them
    preserved for our review.
    -16-
    The over-arching issue in these cases involves whether Shirvell’s speech and speech-
    related activities were protected under the First Amendment. In the event that Shirvell’s
    activities were protected under the First Amendment, then the governmental entities involved
    could not penalize Shirvell—i.e. either terminate him or deny him unemployment benefits—
    because of his speech. Thus, we proceed with our First Amendment analysis before addressing
    the statutory and administrative grounds for termination and denial of unemployment benefits.
    “The First Amendment protects the speech and association rights of an individual . . . no
    matter how different, unpopular or morally repugnant society may find his activities.” Melzer v
    Bd of Ed, 336 F 3d 185, 192 (CA 2, 2003). Government employees do not forfeit their
    constitutionally-protected free speech interest by virtue of accepting government employment.
    See, e.g., Rankin v McPherson, 
    483 U.S. 378
    , 383; 
    107 S. Ct. 2891
    ; 
    97 L. Ed. 2d 315
    (1987) (“It is
    clearly established that a State may not discharge an employee on a basis that infringes that
    employee’s constitutionally protected interest in freedom of speech.”) However, while an
    employee does not forfeit their free speech interests by virtue of holding government
    employment, “the State has interests as an employer in regulating the speech of its employees
    that differ significantly from those it possesses in connection with regulation of the speech of the
    citizenry in general.” Pickering v Bd of Ed, 
    391 U.S. 563
    , 568; 
    88 S. Ct. 1731
    ; 
    20 L. Ed. 2d 811
    (1968). Thus, “[w]hen a citizen enters government service, the citizen by necessity must accept
    certain limitations on his or her freedom.” Garcetti v Ceballos, 
    547 U.S. 410
    , 418; 
    126 S. Ct. 1951
    ;
    
    164 L. Ed. 2d 689
    (2006); see also Dishnow v School Dist, 77 F 3d 194, 197 (CA 7, 1996) (“True
    it is that speech which could not be prohibited by the state if uttered by a private person may be a
    lawful basis for discharge or other discipline when uttered by a public employee.”) This is
    because, “[g]overnment employers, like private employers, need a significant degree of control
    over their employees’ words and actions; without it, there would be little chance for the efficient
    provision of public services.” 
    Garcetti, 547 U.S. at 418
    . “Public employees, moreover, often
    occupy trusted positions in society. When they speak out, they can express views that
    contravene governmental policies or impair the proper performance of governmental functions.”
    
    Id. at 419.
    In 
    Pickering, 391 U.S. at 568
    , the United States Supreme Court addressed whether a public
    employee was wrongfully terminated for exercising his First Amendment right to free speech
    and explained that resolution of the issue required “arriv[ing] at a balance between the interests
    of the . . . [employee], as a citizen, in commenting upon matters of public concern and the
    interest of the State, as an employer, in promoting the efficiency of the public services it
    performs through its employees.” Under the Pickering framework, an employee is entitled to
    protection under the First Amendment if he or she spoke as a private citizen on a matter of public
    concern and where the state cannot show that its interest in the efficient provision of public
    services outweighs the employee’s interest in commenting on the matter of public concern.
    -17-
    
    Pickering, 391 U.S. at 563
    ; 
    Rankin, 483 U.S. at 384
    . Because these cases involve the denial of
    benefits because of Shirvell’s speech, we proceed by applying the Pickering framework.10
    (1) Private Citizen/Public Concern
    The first prong of the Pickering framework “serves a gatekeeping function” because
    “[t]he First Amendment protects an employee only when he is speaking ‘as a citizen upon
    matters of public concern’ as opposed to when he speaks only on matters of personal concern.”
    Melzer, 336 F 3d at 193, quoting Connick v Myers, 
    461 U.S. 138
    , 147; 
    103 S. Ct. 1684
    ; 
    75 L. Ed. 2d 708
    (1983). In the event that an employee’s speech involves a matter of personal concern, the
    government has broad discretion to deal with the employee as it deems fit without “any special
    burden of justification. . . .” United States v Nat’l Treasury Employees’ Union, 
    513 U.S. 454
    ,
    466; 
    115 S. Ct. 1003
    ; 
    130 L. Ed. 2d 964
    (1995), citing 
    Connick, 461 U.S. at 148-149
    . “If, however,
    the speech does involve a matter of public concern, the government bears the burden of
    justifying its adverse employment action.” 
    NTEU, 513 U.S. at 466
    .
    Whether an employee spoke as a citizen on a matter of public concern involves a
    question of law for the court to decide. Rorrer v City of Stow, 743 F3d 1025, 1047 (CA 6, 2014).
    Resolving this issue requires consideration of “the content, form, and context of a given
    statement, as revealed by the whole record.” 
    Connick, 461 U.S. at 147-148
    . “[P]ublic concern is
    something that is a subject of legitimate news interest; that is, a subject of general interest and of
    value and concern to the public at the time of publication.” San Diego v Roe, 
    543 U.S. 77
    , 83-84;
    
    125 S. Ct. 521
    ; 
    160 L. Ed. 2d 410
    (2004). “But the speech need not address a topic of great societal
    importance, or even pique the interest of a large segment of the public. . . .” Craig v Rich Twp
    High School Dist 227, 736 F 3d 1110, 1116 (CA 7, 2013) (quotation marks and citations
    omitted). “That the public was not large, that the issues were not of global significance . . .
    [does] not place [] speech outside the orbit of protection.” Dishnow, 77 F 3d at 197. Moreover,
    “[t]he inappropriate or controversial character of a statement is irrelevant to the question whether
    it deals with a matter of public concern.” 
    Rankin, 483 U.S. at 387
    .
    In this case, the parties do not dispute that Shirvell spoke as a private citizen.
    Additionally, we need not devote a prominent part of this opinion to determine whether
    Shirvell’s speech touched on a matter of public concern. Assuming, as Shirvell argues, that his
    speech touched on a matter of public concern, it was a matter of very limited public concern.
    Our review of the blog postings and Shirvell’s “protest” activities leads us to conclude that the
    vast majority of the speech was dedicated to discussing the sexual orientation of Armstrong and
    Armstrong’s acquaintances. Armstrong was the president of a student body and as such, he did
    not hold prominent public office. He was not involved in a highly-publicized political campaign.
    Moreover, the evidence showed that the media attention Shirvell received was focused on the
    fact that Shirvell, an assistant attorney general, was orchestrating a campaign against Armstrong
    using tactics that could reasonably be construed as harassment and cyber-bullying. Nevertheless,
    10
    To the extent that the circuit court in Docket Nos. 314223 and 314227 held that Pickering did
    not apply in cases involving unemployment benefits, we hold that conclusion constituted legal
    error.
    -18-
    for purposes of our analysis, we assume that Shirvell spoke as a private citizen on a matter of
    public concern.
    2. Pickering-Connick Balancing Test
    “An employer does not necessarily violate the First Amendment by discharging an
    employee that speaks out on a matter of public concern.” Craig, 736 F 3d at 1118. “The
    government is entitled to restrict speech that addresses a matter of public concern if it can prove
    that the interest of the employee as a citizen in commenting on the matter is outweighed by the
    interest of the government employer in promoting effective and efficient public service.” 
    Id., (quotation marks
    and citations omitted); see also 
    Connick, 461 U.S. at 149-150
    . “[T]he State’s
    burden in justifying a particular discharge varies depending upon the nature of the employee’s
    expression.” 
    Connick, 461 U.S. at 150
    . In evaluating the government’s interests, proper focus is
    placed on the “effective functioning of the public employer’s enterprise” and “[i]nterference with
    work, personnel relationships, or the speaker’s job performance can detract from the public
    employer’s function; avoiding such interference can be a strong state interest.” 
    Rankin, 483 U.S. at 388
    . Furthermore, it is not necessary “for an employer to allow events to unfold to the extent
    that the disruption of the office and the destruction of working relationships is manifest before
    taking action.” 
    Connick, 461 U.S. at 152
    . Rather, “the governmental employer may defeat the
    [employee’s] claim by demonstrating that it reasonably believed that the speech would
    potentially interfere with or disrupt the government’s activities, and can persuade the court that
    the potential disruptiveness was sufficient to outweigh the First Amendment value of that
    Speech.” Pappas v Giuliani, 290 F 3d 143, 146 (CA 2, 2002) (quotation marks and citations
    omitted).
    In balancing the competing interests under Pickering, courts consider several factors to
    guide their analysis; these non-exhaustive factors may include consideration of whether the
    employee’s speech: (1) impaired discipline by superiors, (2) detrimentally impacted close
    working relationships, (3) undermined a legitimate goal or mission of the employer, (4) impeded
    the performance of the speaker’s duties, and (5) impaired harmony among co-workers. Meyers v
    City of Cincinnati, 934 F 2d 726, 730 (CA 6, 1991), citing 
    Rankin, 483 U.S. at 388
    . As noted
    above, it is sufficient if the governmental employer can show a reasonable likelihood that the
    speech may lead to any of these adverse impacts. See 
    Connick, 461 U.S. at 152
    ; Pappas, 290 F 3d
    at 146. Additionally, the content of the speech is relevant to determine “[t]he degree of
    disruption or potential disruption necessary to justify [the governmental action].” Craig, 736 F
    3d at 1119. “The less serious, portentous, political, significant the genre of expression, the less
    imposing the justification that the government must put forth in order to be permitted to suppress
    the expression.” Eberhardt v O’Malley, 17 F 3d 1023, 1026 (CA 7, 1994).
    A brief review of caselaw is illustrative of the degree of disruption or potential disruption
    that is necessary to justify suppression of a public employee’s speech. For example, in
    
    Pickering, 391 U.S. at 569
    , a public school teacher wrote a letter to the editor of a local newspaper
    criticizing the school board’s allocation of funds between athletics and education. The school
    board then terminated the teacher for writing the letter. 
    Id. at 566.
    The Supreme Court held that
    the termination violated the teacher’s First Amendment right to freedom of speech. 
    Id. The Court
    reasoned that the teacher’s interests in speaking on a matter of public concern outweighed
    any interest asserted by the school board where, in part, there was no indication that the speech
    -19-
    “interfered with the regular operation of the schools generally” or impacted the teacher’s “proper
    performance of his daily duties in the classroom.” 
    Id. at 572-573.
    Similarly, in 
    Rankin, 483 U.S. at 378
    , the Court held that the respondent’s termination
    violated the First Amendment where the governmental entity, the Constable of Harris County,
    Texas, failed to show that the respondent’s speech impacted the internal affairs of the office. In
    that case, the respondent was employed as a clerical worker where she did not have any contact
    with the public. 
    Id. at 380-381.
    On March 30, 1981, in response to a radio news bulletin on the
    attempted assassination of President Ronald Reagan, the respondent remarked to a co-worker, “if
    they go for him again, I hope they get him.” 
    Id. at 381.
    Upon learning of the statement, the
    Constable terminated the respondent, concluding that she was unfit to work for a law
    enforcement agency; the respondent filed suit. 
    Id. at 390.
    After concluding that the respondent’s
    speech touched on a matter of public concern, the Supreme Court concluded that the Constable
    failed to show that the speech “interfered with the efficient functioning of the office.” 
    Id. at 389.
    Specifically, the Court considered the nature of the respondent’s role within the office and that
    the respondent did not have any contact with the public, explaining:
    in weighing the State’s interest in discharging an employee based on any
    claim that the content of a statement made by the employee somehow undermines
    the mission of the public employer, some attention must be paid to the
    responsibilities of the employee within the agency. The burden of caution
    employees bear with respect to the words they speak will vary with the extent of
    authority and public accountability the employee’s role entails. Where, as here,
    an employee serves no confidential, policymaking, or public contact role, the
    danger to the agency’s successful functioning from that employee’s private
    speech is minimal. [Id. at 390-391.]
    In contrast, the Second Circuit Court of Appeals11 has held that protecting a government
    agency’s reputation can be a legitimate state interest that can outweigh a public employee’s right
    to speak as a private citizen on a matter of public concern. In Pappas, 290 F 3d at 143, an officer
    of the New York Police Department (NYPD) anonymously replied to several non-profit mail
    solicitations with racist and anti-Semitic diatribes. When the officer’s identity was revealed, his
    conduct and the NYPD’s subsequent investigation garnered media attention and the officer was
    ultimately dismissed. 
    Id. at 145.
    In discussing the governmental interests at stake, the court
    explained:
    The effectiveness of a city’s police department depends importantly on the
    respect and trust of the community and on the perception in the community that it
    enforces the law fairly, even-handedly, and without bias . . . . If the police
    department treats a segment of the population of any race, religion, gender,
    national origin, or sexual preference, etc., with contempt, so that the particular
    11
    “Though not binding on this Court, federal precedent is generally considered highly persuasive
    when it addresses analogous issues.” Wilcoxon v Minn Mining & Mfg Co, 
    235 Mich. App. 347
    ,
    360 n 5; 597 NW2d 250 (1999).
    -20-
    minority comes to regard the police as oppressor rather than protector, respect for
    law enforcement is eroded and the ability of the police to do its work in that
    community is impaired. Members of the minority will be less likely to report
    crimes, to offer testimony as witnesses, and to rely on the police for their
    protection. When the police make arrests in that community, its members are
    likely to assume that the arrests are a product of bias, rather than well-founded,
    protective law enforcement. And the department’s ability to recruit and train
    personnel from that community will be damaged. [Id. at 146-147.]
    The court concluded that the NYPD’s interests in preserving its reputation and
    relationship with the public outweighed any interest the officer had in distributing his racist
    literature, concluding:
    For a New York City police officer to disseminate leaflets that trumpet
    bigoted messages expressing hostility to Jews, ridiculing African Americans and
    attributing to them a criminal disposition to rape, robbery, and murder, tends to
    promote the view among New York’s citizenry that those are the opinions of New
    York’s police officers. The capacity of such statements to damage the
    effectiveness of the police department in the community is immense. Such
    statements also have a great capacity to cause harm within the ranks of the Police
    Department by promoting resentment, distrust and racial strife between fellow
    officers. In these circumstances, an individual police officer’s right to express his
    personal opinions must yield to the public good. The restrictions of the First
    Amendment do not require the New York City Police Department to continue the
    employment of an officer whose dissemination of such racist messages so risks to
    harm the Department’s performance of its mission. In the words of Justice
    Holmes, “A policeman may have a constitutional right to [speak his mind], but he
    has no constitutional right to be a policeman.” [Id. at 147, quoting McAuliffe v
    Mayor of New Bedford, 155 Mass 216, 220; 
    29 N.E. 517
    (1892) (citations omitted)
    (emphasis added).]
    Similarly, in Locurto v Giuliani, 447 F 3d 159 (CA 2, 2006), the Second Circuit Court of
    Appeals held that concerns of the NYPD and the New York Fire Department (FDNY) about
    potential damage to reputation and potential disruption justified the termination of several former
    police officers and fire fighters for their participation in a racist parade float. The court
    explained,
    It [is] . . . obvious . . . that police officers and firefighters who deliberately
    don ‘blackface,’ parade through the streets in mocking stereotypes of African-
    Americans and, in one firefighter’s case, jokingly recreate a recent vicious hate
    crime against a black man, might well damage the relationship between the
    NYPD and FDNY and minority communities.
    ***
    The members of the African-American and other minority communities
    whose reaction to the float the [government] legitimately took into account . . .
    -21-
    cannot properly be characterized as ‘outsiders seeking to heckle [the plaintiffs]
    into silence’. . . . Rather, effective police and fire service presuppose respect for
    the members of those communities, and the defendants were permitted to account
    for this fact in disciplining the plaintiffs.
    ***
    The First Amendment does not require a Government employer to sit idly
    by while its employees insult those they are hired to serve and protect. [Id. at
    182-183 (quotation marks and citations omitted) (emphasis added).]
    Turning to the present case, initially, we note that Shirvell appears to contend that the
    Department had a heightened burden to justify regulating his speech because, according to
    Shirvell, his speech was not directed at criticizing the Department and was “wholly unrelated to
    his employer.” This argument is unpersuasive.
    In 
    NTEU, 513 U.S. at 457-459
    , the Supreme Court addressed whether a federal employer
    could prohibit a low-level employee from receiving payment for speeches that were unrelated to
    his employment. In rejecting the prohibition, the Court held that, in order to restrict an
    employee’s speech that “has nothing to do with their jobs,” the employer needed to provide a
    justification that was “far stronger than mere speculation.” 
    Id. at 465,
    475. To the extent that
    Shirvell relies on NTEU, that reliance is misplaced. Here, unlike in NTEU, Shirvell engaged in
    deliberate conduct that irreconcilably linked his speech with his employer. See 
    Roe, 543 U.S. at 80-81
    (holding that NTEU was inapplicable where the plaintiff deliberately linked his speech to
    his public employment as a police officer). Specifically, Shirvell sat for televised interviews to
    defend his speech where he was identified as an assistant attorney general. Importantly, Shirvell
    agreed to the interviews despite having knowledge that he could be asked about his position as
    an assistant attorney general. During his first locally-televised interview, Shirvell was identified
    as an assistant attorney general and was asked questions about his position within the
    Department. Nevertheless, Shirvell subsequently agreed to two additional interviews with CNN
    and Comedy Central where he was again identified as an assistant attorney general and asked
    about his position with the Department. Although Shirvell refused to answer questions about his
    position, he was inextricably linked to the Department. In agreeing to the public interviews,
    Shirvell took deliberate steps that linked his speech to his employer. Accordingly, to the extent
    that Shirvell relies on NTEU, we find that reliance erroneous.
    In the present case, the Department introduced evidence to show that its interests in the
    effective provision of governmental services outweighed Shirvell’s speech interests. The facts
    and circumstances involved in this case are dissimilar to Pickering and Rankin and more akin to
    Pappas and Locurto. Here, unlike in Pickering and Rankin, the Department introduced evidence
    during both proceedings that showed that Shirvell’s speech interfered with the Department’s
    internal operations and adversely affected the efficient provision of governmental services. The
    Department received numerous e-mails, telephone calls and letters in response to Shirvell’s
    televised interviews. Department staff members were questioned about Shirvell during unrelated
    proceedings and the Michigan Civil Rights Commission and the Ann Arbor City Council issued
    resolutions condemning Shirvell’s behavior and questioning the Department’s ability to fulfill its
    mission. It was clear in both proceedings that Shirvell’s speech created a media firestorm which
    -22-
    in turn created a public-relations crisis. The Department dedicated resources to respond to media
    inquires about Shirvell and ultimately Cox found it necessary to take time to appear for a
    nationally-televised interview to defend the Department’s response to Shirvell’s conduct.
    Furthermore, irrespective of whether the 20,000 plus complaints were part of an “organized
    campaign” by a “Hollywood publicist,” as Shirvell contends, the complaints nevertheless
    negatively impacted the Department’s internal operations.
    Additionally, in the termination letter, the Department stated that Shirvell’s conduct had
    “caused or has the potential to cause, disruption among members of the Department workforce
    and could have a negative impact on attracting and retaining the most qualified employment
    candidates.” Evidence introduced at both proceedings supported that Shirvell’s speech had, or
    was reasonably likely to have, a detrimental impact on close working relationships and harmony
    among co-workers within the office.
    At the grievance hearing, Shirvell testified that after his televised interviews, “things
    began to change at the office,” and he stated that his relationship with his superiors was “much
    different, much different, much different.” This, of course, is of no surprise. Clearly, Shirvell’s
    publicity tour created tension within the office. Shirvell’s superiors, particularly, Restuccia and
    Cox, through the public relations department, were forced to defend the integrity of the
    Department in general and its anti-cyber-bullying initiatives in particular. Ultimately, Cox found
    it necessary to devote time to appear on CNN to defend the Department’s integrity. According
    to Cox, Shirvell had no concern as to whether his conduct impacted others within the office.
    Additionally, Restuccia testified that Shirvell had “lost all sense of proportion for his role in the
    office” and was focused on his own political crusade. Restuccia stated that Shirvell became
    “more isolated” after the interviews and was involved in a heated verbal altercation with his
    immediate supervisor Beaver, for which he was disciplined. Given the tension that Shirvell’s
    publicity tour created within the office, it was reasonable for the Department to conclude that
    Shirvell’s present and future relationships with co-workers would be negatively impaired.
    Similarly, evidence at both hearings showed that Shirvell’s speech negatively impacted,
    or was reasonably likely to negatively impact, close working relationships and harmony among
    co-workers. Evidence showed that Shirvell’s conduct placed added stress and pressures on his
    superiors. He was involved in a heated altercation with his immediate supervisor, Beaver, for
    which he was disciplined. Furthermore, the Department could have reasonably concluded that
    Shirvell’s conduct had the potential to detrimentally impact Shirvell’s working relationships and
    serve a detriment to the Department’s recruiting efforts. Although there was no evidence to
    support that Shirvell’s conduct had negatively impacted the Department’s recruiting efforts at the
    time he was terminated, as the Rankin Court explained, it was not necessary for the Department
    “to allow events to unfold to the extent that the disruption of the office and the destruction of
    working relationships is manifest before taking action.” 
    Rankin, 461 U.S. at 152
    . It was
    reasonable for the Department to conclude that Shirvell’s conduct could negatively impact the
    working relationships within the Department in the future. Indeed, in Pappas, 290 F 3d at 147,
    the court explained that an officer’s dissemination of racist, bigoted print materials had a “great
    capacity to cause harm within the ranks of the Police Department by promoting resentment,
    distrust and racial strife between fellow officers.” Like in Pappas, here, Shirvell’s speech had a
    great capacity to cause similar harm within the ranks of the Department by potentially promoting
    -23-
    distrust amongst the Department’s present or future gay, bi-sexual and transgender employees or
    recruits.
    Evidence also showed that Shirvell’s conduct undermined one of the Department’s
    specific missions—i.e. the integrity of its anti-cyber-bullying campaign. By employing an
    individual such as Shirvell, whose conduct Cox agreed amounted to bullying, the Department
    undermined its own message. Common evidence in both proceedings showed that, at the time
    Shirvell conducted his televised interviews, the Department had promoted a cyber-bullying
    initiative and worked to educate children about cyber-bullying. Shirvell’s conduct clearly
    undermined these initiatives and the Department was forced to defend the integrity of the
    initiatives. Shirvell repeatedly attacked Armstrong in the blog, and, at times, the attacks could
    reasonably be construed to be directed at Armstrong simply because he is gay. Shirvell placed a
    swastika flag on a photograph of Armstrong’s face, stood outside Armstrong’s residence with
    picket signs, appeared at events that Armstrong attended, and posted private information about
    Armstrong’s personal life on the Internet. Shirvell made numerous demeaning remarks about
    Armstrong, likening him to a Nazi and a member of the KKK, referring to him as “Satan’s
    representative” on the MSA, and a “privileged pervert.” Shirvell referred to Armstrong, a male,
    in the feminine gender when he likened Armstrong to a “handmaiden” presumably because of
    Armstrong’s sexual orientation. Cox stated that Shirvell was “clearly a bully” who used the
    Internet to be a bully and engaged in conduct that was “unbecoming of civil discourse” and
    “unbecoming of common courtesy.” Given the nature of Shirvell’s speech and speech-related
    activities, it was reasonable for the Department to conclude in its termination letter that
    Shirvell’s conduct either damaged or had the potential to damage the public’s perception in its
    ability to “conduct its operations and mission.”
    Moreover, Shirvell’s speech and related conduct damaged both Shirvell’s ability to
    perform his responsibilities and the Department’s overall ability to perform its mission.
    Critically, in this case, unlike the employee in Rankin, Shirvell’s position as an assistant attorney
    general required him to make public appearances in court as a representative for all the state’s
    citizens. The Department, as the chief law enforcement agency in the state, represents all of the
    citizens of Michigan irrespective of race, gender, sexual orientation, religion, or creed. See,
    MCL 14.35. It has a legitimate interest in facilitating the “respect and trust of the community”
    and in advancing “the perception in the community that it enforces the law fairly, even-handedly,
    and without bias.” Pappas, 290 F 3d at 146-147. Indeed, like the public entities in Pappas and
    Locurto, the Department’s effective provision of services, “presuppose[s] respect for the
    members of [minority] communities . . . ” including gay individuals. Locurto, 447 F 3d at 183.
    Irrespective of his attempts to disassociate his role with the Department from his “campaign”
    against Armstrong, Shirvell’s conduct reasonably could have created the impression that neither
    he nor the Department enforced the law in a fair, even-handed manner without bias. Shirvell was
    a representative of the Department who appeared in court on behalf of the Attorney General and
    on behalf of the citizens of Michigan. By appearing on local and national television defending
    speech and conduct that could reasonably be construed as bigoted and homophobic as well as
    engaging in stalking-like behavior while at the same time being identified as an assistant attorney
    general, like the officers in Pappas, Shirvell first created, then perpetuated the impression that
    his opinions were the opinions of the Department. See Pappas, 290 F 3d at 147.
    -24-
    For these reasons, it was reasonable for the Department to conclude in the termination
    letter that Shirvell was unable to perform his duties as an assistant attorney general. Particularly,
    the Department could have reasonably concluded that Shirvell compromised his ability to appear
    in court as a representative of the entire citizenry of the state when, in the words of Restuccia,
    Shirvell had lost all credibility and had become the “paradigm of the bigot.” And, although
    Shirvell argues that he was assigned to summarize a gay-marriage case and performed the task
    well, the assignment occurred before the media firestorm had fully erupted and it did not involve
    a public court appearance. Certainly, after Shirvell engaged in multiple media interviews
    defending the blog, it would be difficult for Shirvell to credibly appear in court as a
    representative of the entire citizenry including segments of the population including gays or
    victims of harassment and stalking. The evidence presented in this case clearly supported the
    Department’s conclusion that Shirvell could no longer perform the duties of an assistant attorney
    general.
    Shirvell’s conduct also jeopardized the Department’s ability to effectively perform its
    overall mission—i.e. chief legal enforcement agency for the entire citizenry of the state. Despite
    Cox’s efforts to disavow Shirvell’s statements, Shirvell’s crusade created the appearance that the
    Department could not fairly represent the interests of gays or victims of harassment or stalking.
    If the Department were to appear to treat these segments of the population with contempt or bias,
    respect for the Department would significantly be diminished not only within the legal
    profession, but also within the wider public as a whole. Thus, similar to the interests of the
    officers in Pappas and Locurto, here, Shirvell’s “right to express his personal opinions must
    yield to the public good.” Pappas, 290 F 3d at 147. The First Amendment did not require the
    Department to preserve the employment of an individual whose continued harassment and
    stalking of a minority and dissemination of bigoted, homophobic statements risked harming the
    Department’s integrity and its mission. 
    Id. Indeed, this
    case is very similar to Pappas. Like the officer in Pappas, who initially
    disseminated racist literature anonymously, here, Shirvell initially maintained his blog
    anonymously. Like the offensive content in Pappas, here, Shirvell’s blog contained offensive
    content that gave rise to a media firestorm. The governmental concerns noted by the court in
    Pappas apply with equal force here. When an employee of the Department disseminates
    bigoted, homophobic speech, and then trumpets that speech in a media parade, such conduct
    “tends to promote the view among [Michigan’s] citizenry” that “those are the opinions” of the
    Department. Pappas, 290 F 3d at 147. The First Amendment did not require the Department to
    “sit idly by while its employee[] insult[ed] those [he was] hired to serve and protect.” Locurto,
    447 F3d at 183.
    In sum, in both proceedings the Department met its burden to prove that its interests in
    the efficient provision of public services outweighed Shirvell’s speech interests. 
    Pickering, 391 U.S. at 563
    . Accordingly, Shirvell’s speech was not protected under the First Amendment for
    -25-
    purposes of these proceedings and neither the termination nor the denial of unemployment
    benefits offended the constitution.12 
    Id. B. JUST-CAUSE
    FOR TERMINATION
    In Docket No. 316146, Shirvell argues that the circuit court erred in affirming the
    Commission’s ruling that the Department had just-cause to terminate him.
    In order to discipline an employee protected by the civil service rules, the employer must
    have “just cause.” Civ Serv R 2-6.1(a). “Just cause includes . . . [c]onduct unbecoming a state
    employee.” Civ Serv R 2-6.1(b). Permissible discipline includes “[d]ismissal from the classified
    service.” Civ Serv R 2-6.1(c). Although discipline should generally be progressive, “if an
    infraction is sufficiently serious, an appointing authority has the discretion to impose any
    penalty, up to and including dismissal, provided the penalty is not arbitrary and capricious.” Civ
    Serv R 2-6.1(d).
    In this case, Shirvell was dismissed for conduct unbecoming a state employee. The CSRs
    do not define the phrase “conduct unbecoming a state employee,” nor do the parties cite any
    binding authority interpreting the phrase. Random House Webster’s College Dictionary (2000)
    defines “unbecoming” as “detracting from one’s appearance, character, or reputation;
    unattractive or unseemly.” Consistent with this definition, the New Jersey Supreme Court has
    defined the phrase “conduct unbecoming,” as “an elastic one that has been defined as any
    conduct which adversely affects the morale or efficiency of the bureau . . . [or] which has a
    tendency to destroy public respect for municipal employees and confidence in the operation of
    municipal services.” Karins v City of Atlantic City, 152 NJ 532, 554; 706 A 2d 706 (1998)
    (quotation marks and citations omitted). We find this definition aligns with the commonly-
    understood meaning of the term as set forth in the dictionary and it encompasses conduct that the
    CSRs intended to discourage. Therefore, we adopt the definition set forth in Karins as our own
    and hold that, “conduct unbecoming a state employee” encompasses any conduct that adversely
    affects the morale or efficiency of the governmental entity or tends to adversely affect public
    respect for state employees and confidence in the provision of governmental services. 
    Id. In this
    case, evidence at the grievance hearing supported that Shirvell engaged in conduct
    unbecoming a state employee in that his speech and speech-related conduct undermined his
    professional character and reputation, adversely affected the Department’s internal operations,
    and had a tendency to destroy public respect for the Department and confidence in the
    Department’s ability to provide services. 
    Id. Here, Shirvell
    was an assistant attorney general.
    Generally speaking, the attorney general represents the State of Michigan, the governor, the
    secretary of state, and the treasurer or the auditor general. MCL 14.28; MCL 14.29. In addition,
    as an elected official, the Attorney General is a representative of the entire citizenry of the state.
    The Attorney General is obligated to give his or her opinion on all questions of law submitted by
    the Legislature, the governor, the auditor general, the treasurer, or any other state official. MCL
    12
    Given our resolution of the First Amendment issue, we need not address the Department’s
    argument in Docket No. 314223 regarding preclusion.
    -26-
    14.32. Further, the Attorney General has supervisory powers over the prosecuting attorneys in
    this state. MCL 14.30. The Attorney General is permitted by statute to appoint assistant
    attorneys general who may “appear for the state in any suit or actions before any court or
    administrative body, or before any grand jury, with the same powers and duties and in like cases
    as the attorney general.” MCL 14.35. Accordingly, it is reasonable that as a legal representative
    of the State of Michigan, the conduct of an assistant attorney general should be held to a higher
    standard than the average private citizen.
    Shirvell failed to adhere to this standard when he engaged in conduct that brought
    disrepute to himself and the Department. As discussed above, Shirvell directed numerous
    personal attacks at Armstrong and Armstrong’s acquaintances, attacks that his superior, Cox,
    characterized as “unbecoming of common courtesy” and “unbecoming of civil discourse.” Some
    of the attacks could reasonably be construed to have been directed at Armstrong at least in part
    because of Armstrong’s sexual orientation. Shirvell equated Armstrong with the KKK and the
    Nazis. He accused Armstrong of engaging in casual “gay sex,” hosting “gay orgies” in his dorm,
    and accused him of being racist and an elitist. Shirvell posted comments identifying individuals
    as gay and accused individuals of having sexual relations with Armstrong. In doing so, Shirvell
    showed no concern for Armstrong’s privacy and he identified individuals as gays who previously
    had not announced their sexual orientation. Shirvell freely admitted to contacting Representative
    Pelosi’s office to speak against Armstrong. Furthermore, he admitted that he called the police to
    Armstrong’s home, took photographs of their arrival at the home, and then posted a blog entry
    declaring that the police “raided” Armstrong’s party presumably in an attempt to convey that
    Armstrong was caught engaging in criminal activity. Additionally, Shirvell appeared on
    television interviews defending his conduct and the media firestorm and public backlash that
    followed was neither beneficial to the Department’s reputation nor the Department’s internal
    operations. The nature of Shirvell’s conduct certainly had a tendency to destroy public respect
    and confidence in both Shirvell individually and the Department in general. Karins, 152 NJ at
    554. As discussed above, Shirvell’s conduct tended to suggest that neither he nor the
    Department could enforce the law in a fair and even-handed manner and the Department could
    reasonably have concluded that Shirvell could no longer credibly represent the entire citizenry of
    the state. Shirvell cast himself and the Department in a negative light and he evinced a disregard
    for the negative effects that his conduct had on the Department. In doing so, Shirvell engaged in
    conduct unbecoming a state employee.
    In sum, the circuit court applied the correct legal principles and did not misapprehend or
    grossly misapply the substantial evidence test when it concluded that there was competent,
    material, and substantial evidence on the record to support the Commission’s determination that
    Shirvell engaged in conduct unbecoming a state employee under the CSRs such that there was
    just-cause for termination. Polania v State Employees’ Retirement Sys, 
    299 Mich. App. 322
    , 327-
    328; 830 NW2d 773 (2013).
    Next, Shirvell argues that, even if there was evidence to support the finding that his
    conduct amounted to “conduct unbecoming a state employee,” his termination was nevertheless
    arbitrary and capricious.
    In the grievance proceeding, the issue before the circuit court was whether or not the
    Commission’s final decision was authorized by law and supported by competent, material, and
    -27-
    substantial evidence on the whole record. Const 1963, art 6, § 28. Relevant to this issue, a
    decision is unauthorized by law if it is in violation of a statute or the constitution or if it is
    arbitrary and capricious. Northwestern Nat’l Cas Co v Comm’r of Ins, 
    231 Mich. App. 483
    , 488;
    586 NW2d 563 (1998). A decision is arbitrary if it is “fixed or arrived at through an exercise of
    will or by caprice, without consideration or adjustment with reference to principles,
    circumstances or significance.” Mich Farm Bureau v Dep’t of Environmental Quality, 292 Mich
    App 106, 141; 807 NW2d 866 (2011). A decision is “capricious” if it is “apt to change
    suddenly, freakish or whimsical.” 
    Id. Shirvell argues
    that irrespective of the First Amendment issues, the decision to discharge
    him was arbitrary and capricious. He contends that Ondejko was biased and conducted his
    investigation with a preconceived notion that Shirvell would be discharged. In support of his
    claim, he asserts that Ondejko read the blog before his investigation and found it was merely an
    attack on Armstrong’s sexuality; he had discussed the case with his family; his daughter issued
    an outrageous public message indicating that Ondejko had been “swamped” with the case and
    expressing relief that “Michigan’s gay-bashing, student-stalking assistant AG” was fired.
    Shirvell also contends that Ondejko spoke with Armstrong’s attorney about the matter both
    before and after completing his internal investigatory report. Shirvell further asserts that
    Ondejko perjured himself at the hearing by testifying that Shirvell posted blog entries on state
    time using state resources, which he was forced to admit on cross-examination was a mistake.
    The circuit court determined that Shirvell provided no evidence in support of his assertion that
    the result of the investigation was pre-ordained.
    Our review is limited to determining if the circuit court “applied correct legal principles
    and whether it misapprehended or grossly misapplied the substantial evidence test to the
    agency’s findings.” 
    Polania, 299 Mich. App. at 327-328
    . In this case, the circuit court applied
    the correct legal principles, i.e., the legal standard for what constitutes arbitrary and capricious
    conduct, to the evidence introduced at the grievance hearing.
    Bramble testified that the investigation was not initially started with the aim of
    discharging Shirvell. He explained that the Department was “very concerned and wanted to see
    exactly what happened, hear Mr. Shirvell’s side of the story, and then review it within . . . the
    Civil Service Rules of possible disciplinary actions or counseling actions and look at all the
    different options available.” To that end, an internal investigation was launched, a multiple-hour
    disciplinary conference was convened, and the Department considered moving Shirvell to a
    different position within the Department.
    Further, the Department did not rush to discharge Shirvell because of disagreement with
    his speech. The record shows that the Department knew about the blog as early as May 16,
    2010. The record further demonstrates after learning about the blog, Shirvell’s superiors within
    the Department discussed with Shirvell the possible ramifications from his words and actions.
    They tried to persuade Shirvell not to engage in further media discussions. Shirvell chose not to
    heed their advice. Then, asserting Shirvell’s constitutional guarantees, his superiors told Shirvell
    that he was not prohibited from further discussions with the media. Of importance was that this
    decision was expressly based on the Department’s recognition of Shirvell’s First Amendment
    rights. After Shirvell participated in interviews with national media, Cox initially went on
    national television and stated that Shirvell had the right to say whatever he wanted regardless of
    -28-
    how offensive it may be to a national viewing audience. Thus, the Department clearly did not
    interfere with Shirvell’s First Amendment rights. Rather, the Department went to great lengths
    to protect his First Amendment rights. Further, in an effort to essentially protect Shirvell, his
    superiors counseled against conducting further media interviews, though this advice was
    seemingly offered in friendship, and out of a genuine concern for Shirvell’s future in the law,
    rather than as an employment directive. The investigation into Shirvell’s conduct began after it
    became clear that Shirvell’s conduct was interfering with the Department’s internal operations.
    Though Shirvell argues to the contrary, there is no record evidence to support his factual or legal
    conclusions. Accordingly, the circuit court applied the correct legal principles and did not err in
    finding that the termination was neither arbitrary nor capricious. Northwestern Nat’l, 231 Mich
    App at 488.
    C. DENIAL OF UNEMPLOYMENT BENEFITS
    In Docket Nos. 314223 and 314227, the Department and the UIA argue that the circuit
    court erred in reversing the MCAC’s order affirming the UIA’s finding that Shirvell was
    disqualified for unemployment benefits under the MESA.
    A person must be eligible to receive unemployment benefits under the MESA. Initially,
    an individual must meet certain threshold requirements set forth in MCL 421.28 such as, among
    other things, filing a claim for benefits and seeking employment. See e.g. MCL 421.28(1)(a),
    (b), (c); Braska v Challenge Mfg Co, ___Mich App___; ___NW2d___(2014) (Slip op. at 7).
    However, even if an individual meets the threshold requirements in MCL 421.28, he or she may
    nevertheless be disqualified from receiving benefits under MCL 421.29, which provides in
    relevant part as follows:
    (1) [] [A]n individual is disqualified from receiving benefits if he or she:
    ***
    (b) Was suspended or discharged for misconduct connected with the
    individual’s work. . . . [Emphasis added.]
    Although the statute does not define the term “misconduct,” our Supreme Court has
    construed the term as follows:
    The term misconduct, as used in connection with disqualification of an
    employee for unemployment compensation benefits, is limited to conduct
    evincing such willful or wanton disregard of an employer’s interests as is found in
    deliberate violations or disregard of standards of behavior which the employer has
    the right to expect of his employee, or in carelessness or negligence of such
    degree or recurrence as to manifest equal culpability, wrongful intent or evil
    design, or to show an intentional and substantial disregard of the employer’s
    interests or of the employee’s duties and obligations to his employer. . . . [Carter
    v Employment Security Comm, 
    364 Mich. 538
    , 541; 111 NW2d 817 (1961)
    (quotation marks and citations omitted).]
    -29-
    A finding of misconduct can be based on a single event or on a “series of derelictions and
    infractions” that, by themselves, would not rise to the level of misconduct. Christophersen v
    Menominee, 
    137 Mich. App. 776
    , 780; 359 NW2d 563 (1984). Thus, “misconduct” is
    “established if the series of acts under scrutiny, considered together, evince a wilful disregard of
    the employer’s interests.” 
    Id. at 781
    (emphasis in original). Furthermore, “Michigan does not
    require that the employee’s conduct arise from his or her official duties, so long as it negatively
    affects the employer’s interests.” Bowns v City of Port Huron, 
    146 Mich. App. 69
    , 76; 379 NW2d
    469 (1985). Moreover, it is not necessary that the employee intend the precise consequences of
    his or her actions. Bell v Appeal Bd of Mich Employment Security Comm, 
    359 Mich. 649
    , 652-
    653; 103 NW2d 584 (1960).
    This Court has previously addressed whether off-duty conduct by a public employee
    amounted to “misconduct” under the MESA. In 
    Bowns, 146 Mich. App. at 72
    , the claimant,
    worked as a patrol officer for the City of Port Huron Police Department. The department did not
    have any rules or regulations governing the behavior of off-duty police officers. 
    Id. During an
    undercover investigation at a local bar where “sports betting, bookmaking and high stakes poker
    games” were alleged to be taking place, a detective observed the claimant playing a hand of
    poker and socializing with patrons who appeared to be involved in gambling activities. 
    Id. at 72-
    73. The claimant did not report the activity to his superiors and he was later terminated for
    “conduct unbecoming a police officer and for neglect of duty.” 
    Id. at 73.
    The circuit court
    affirmed the Michigan Employment Security Commission’s ruling that the claimant was
    disqualified for unemployment benefits because he engaged in “misconduct connected with his []
    work”. 
    Id. at 74.
    This Court affirmed, explaining, “[t]his Court has recognized that illegal or
    improper conduct by employees in positions of public trust may undermine their ability to
    function in an official capacity and damage the prestige of the public employer.” 
    Id. at 75
    (emphasis added). This Court concluded the claimant committed misconduct connected with his
    job where his “off-duty association with, and limited participation in, gambling activities . . .
    seriously interfered with his employer’s interests” and “cast a cloud over his ability to maintain
    public trust. . . .” 
    Id. at 77-78.
    In this case, review of the entire record from the unemployment compensation hearing
    shows that there was competent, material, and substantial evidence to support that Shirvell
    engaged in misconduct under the MESA. When viewed in totality, Shirvell’s behavior evinced a
    willful disregard of the Department’s interests and he disregarded standards of behavior that the
    Department had a right to expect of him. 
    Carter, 364 Mich. at 541
    .
    Of critical importance in this case is that Shirvell was in a position of public trust. He
    was appointed by the Attorney General, an elected official in a position of public trust, to assist
    in carrying out the powers and duties of the Attorney General. See MCL 14.35; In re Watson,
    
    293 Mich. 263
    , 270; 
    291 N.W. 652
    (1940). The Attorney General is tasked with representing the
    State and its interests in legal proceedings and is the chief law enforcement office of the State.
    See MCL 14.28. As an elected official, the attorney general serves all of the citizens of
    Michigan, irrespective of race, creed, religion, gender or sexual orientation. Thus, the
    Department had a real and substantial interest in maintaining neutrality and conducting its
    operations in a non-biased manner; the public actions of its employees, therefore, were critical in
    protecting this interest. Internally, the Department has an interest in efficiently fulfilling its role,
    which may include maintaining a harmonious and inclusive work environment, recruiting and
    -30-
    hiring top talent and maintaining good client relationships. Shirvell’s public “campaign” against
    Armstrong undermined all of these interests.
    Shirvell’s conduct cast a cloud over both his and the Department’s ability to maintain the
    public trust and severely tarnished the Department’s reputation. Although Shirvell waged his
    “campaign” during his own time, he was inextricably linked to the Department. During televised
    interviews, Shirvell claimed he spoke as a “private citizen,” however, it was unmistakable that he
    worked for the Department. Seemingly, what made Shirvell of interest to the national media was
    the fact that he was employed by the Attorney General. Interviewers consistently referred to
    Shirvell as an assistant attorney general and Shirvell was asked about his position within the
    Department. Although Shirvell declined to answer the questions, the Department was
    inextricably linked to Shirvell and engulfed in a wellspring of negative publicity. The
    Department was forced to clarify to the public that Shirvell did not represent its views, with Cox
    ultimately sitting for a nationally-televised interview in an attempt to distance the Department
    from Shirvell.
    Evidence presented about the volume of calls to the Attorney General, the large portion
    of which were decidedly negative, supports the finding that Shirvell’s conduct brought negative
    publicity to the Department and severely damaged the perception that it served all of the people
    of Michigan. Additionally, other assistant attorney generals were fielding questions about
    Shirvell’s word and actions from judges throughout the State, causing distractions from their
    work within the courts.
    As noted above, as an elected official, the Attorney General serves as a representative for
    the entire citizenry. It was reasonable for the Department to conclude that Shirvell’s conduct
    made it appear to the public that the Department was unable to fairly represent the interests of all
    of the state’s citizens. This was reinforced when the Ann Arbor City Council and the Michigan
    Civil Rights Commission passed referendums condemning Shirvell’s behavior and questioning
    whether the Department could represent the interests of all Michigan’s citizens. In addition, at
    the time Shirvell was publically defending his blog, the Department had a cyber-bullying
    initiative. Despite Shirvell’s contentions to the contrary, it was reasonable for the Department to
    conclude that Shirvell’s conduct had the potential to damage the public’s perception in its ability
    to conduct its operations and mission where, for example, Shirvell’s conduct directly undermined
    its campaign against cyber-bullying. Indeed, Cox admitted during his televised interview that
    Shirvell was using the Internet to be a bully. Furthermore, as noted above, it was reasonable for
    the Department to conclude that Shirvell’s conduct would impair its ability to maintain an
    inclusive and diverse workplace and recruit the most talented individuals to work for the
    Department.
    Shirvell’s conduct also showed a disregard for the Department’s interests in maintaining
    efficiency and good client relationships. As previously stated, the evidence confirmed the
    Department’s contention that Shirvell’s behavior had a negative impact on the operations of the
    Department. An official testified that the Department was “slammed” with a “massive amount,”
    of telephone calls and e-mails expressing concerns about Shirvell’s conduct and his role as an
    assistant attorney general. Shirvell acknowledged at the hearing that he was aware the
    Department was receiving communications from various members of the public pertaining to his
    blogging activities. Moreover, other employees of the Department were questioned regarding
    -31-
    Shirvell and his conduct even when they were attending to unrelated matters. As previously
    stated, various judges and judicial staff made inquiries into the matter and gave “off the cuff
    opinions” about Shirvell’s conduct. Two public entities passed resolutions condemning
    Shirvell’s behavior and calling upon the Department to support anti-hate crime and anti-bullying
    legislation. These resolutions supported the Department’s determination that Shirvell could no
    longer effectively serve as an assistant attorney general, as the Department could have
    reasonably inferred that its relationships with clients would be damaged and that future clients
    would object to having Shirvell represent their interests. In short, Shirvell’s conduct negatively
    impacted the Department’s ability to maintain efficiency and supported the Department’s
    conclusion that Shirvell was unfit to continue in his role as a representative of the Department.
    Furthermore, other factors played a part in the termination. At the same time Shirvell
    was caught in a wellspring of negative media attention, he was being disciplined for actions
    connected with his work. Shirvell received a written reprimand for failing to follow the
    Department’s media contact policy. Then, he received a two-and-a-half day suspension without
    pay after a heated argument with his supervisor involving inappropriate language and threats.
    Viewing the record in its totality, it is clear that there was substantial and compelling evidence to
    support the UIA’s finding that Shirvell engaged in misconduct for purposes of the MESA and the
    circuit court erred in concluding otherwise.
    IV. CONCLUSION
    To summarize, we conclude that Shirvell’s speech was not protected under the First
    Amendment for purposes of these proceedings. Although Shirvell may have spoken as a private
    citizen on a matter of public concern, the Department introduced evidence at both proceedings to
    show that its interests in the efficient provision of governmental services outweighed Shirvell’s
    speech interests. Accordingly, neither termination of Shirvell’s employment nor denial of
    unemployment benefits offended the constitution. Therefore, in Docket No. 316146 we affirm
    the circuit court’s order wherein the court properly held that there was competent, material, and
    substantial evidence on the whole record to support that there was just cause to terminate
    Shirvell and properly held that the termination was not arbitrary or capricious. However, in
    Docket Nos. 314223 and 314227, we reverse the circuit court order wherein the court erred in
    concluding that Shirvell did not engage in misconduct that disqualified him for unemployment
    benefits under the MESA. Shirvell’s speech was not protected and there was competent,
    material, and substantial evidence introduced at the unemployment compensation hearing to
    support the UIA’s determination that Shirvell engaged in misconduct such that he was
    disqualified for benefits under MCL 421.29(1)(b); therefore, remand for reinstatement of the
    MCAC’s order in that case is appropriate.
    -32-
    In Docket No. 316146 affirmed; in Docket Nos. 314223 and 314227, reversed and
    remanded for further proceedings consistent with this opinion. A public question being
    involved, no costs awarded. MCR 7.219(A). City of Bay City v Bay County Treasurer, 
    292 Mich. App. 156
    , 172; 807 NW2d 892 (2011). We do not retain jurisdiction.
    /s/ Stephen L. Borrello
    /s/ Christopher M. Murray
    /s/ Peter D. O’Connell
    -33-