Mississippi State Department of Health v. Baptist Memorial Hospital-Desoto, Inc. ( 2006 )


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  •                    IN THE SUPREME COURT OF MISSISSIPPI
    NO. 2007-SA-00035-SCT
    MISSISSIPPI STATE DEPARTMENT OF HEALTH
    AND DESOTO IMAGING & DIAGNOSTICS, LLC
    v.
    BAPTIST MEMORIAL HOSPITAL-DESOTO, INC.
    d/b/a BAPTIST MEMORIAL HOSPITAL-DESOTO
    AND DESOTO DIAGNOSTIC IMAGING, LLC d/b/a
    CARVEL IMAGING
    DATE OF JUDGMENT:                        12/29/2006
    TRIAL JUDGE:                             HON. PATRICIA D. WISE
    COURT FROM WHICH APPEALED:               HINDS COUNTY CHANCERY COURT
    ATTORNEYS FOR APPELLANTS:                DONALD E. EICHER, III
    THOMAS L. KIRKLAND, JR.
    ANDY LOWRY
    ALLISON C. SIMPSON
    ATTORNEYS FOR APPELLEES:                 BARRY K. COCKRELL
    KATHRYN RUSSELL GILCHRIST
    DAVID WELDON DONNELL
    NATURE OF THE CASE:                      CIVIL - STATE BOARDS AND AGENCIES
    DISPOSITION:                             REVERSED AND RENDERED - 06/19/2008
    MOTION FOR REHEARING FILED:
    MANDATE ISSUED:
    BEFORE DIAZ, P.J., DICKINSON AND RANDOLPH, JJ.
    RANDOLPH, JUSTICE, FOR THE COURT:
    ¶1.   DeSoto Imaging and Diagnostics, LLC (“DeSoto”) entered into an agreement with
    Alliance Imaging (“Alliance”) for the provision of mobile magnetic resonance imaging
    (“MRI”) services, contingent upon DeSoto procuring a Certificate of Need (“CON”) from
    the Mississippi State Department of Health (“MSDH”). DeSoto’s subsequently filed CON
    application was opposed by Baptist Memorial Hospital-DeSoto, Inc. (“Baptist”) and DeSoto
    Diagnostic Imaging, LLC (“Carvel”). Following a three-day hearing, the hearing officer
    issued his “Proposed Findings of Fact and Conclusions of Law,” finding that DeSoto’s
    application complied with the Fiscal Year 2006 Mississippi State Health Plan’s (“State
    Health Plan”) “General Certificate of Need Policies,” the State Health Plan’s “CON Criteria
    and Standards for the Offering of MRI Services,” and the CON Review Manual’s “General
    Considerations,” and recommended approval of DeSoto’s application.
    ¶2.    Soon thereafter, Gilmore Memorial Hospital (“Gilmore”), a hospital on the proposed
    mobile route which DeSoto was to join, terminated its MRI Service Agreement with
    Alliance. Baptist and Carvel then filed a “Joint Motion to Reopen and Supplement Record
    and for Reconsideration of Hearing Officer’s Findings of Fact and Conclusions of Law,”
    alleging that because of this development, the mobile route proposed would not meet
    requirements of the State Health Plan. Alliance subsequently attested that alteration of routes
    was common and a modified route would satisfy the State Health Plan’s requirements. The
    hearing officer denied the motion and reaffirmed the recommendation to grant DeSoto’s
    application. The State Health Officer subsequently issued a final order adopting the findings
    and recommendation of the hearing officer.
    ¶3.    Baptist and Carvel filed a “Notice of Appeal” in the Chancery Court of Hinds County.
    Following hearing, the chancery court issued an “Opinion and Order” reversing the MSDH’s
    approval of DeSoto’s application and remanding to the MSDH “with the mandate that, if
    [DeSoto] wishes to propose a new MRI route, that new route be subjected to a hearing during
    the course of review at which interested parties may oppose or support the new route.” From
    that ruling proceeds this appeal filed by DeSoto and the MSDH. The central issue for
    2
    consideration is not a specific route, but whether the minimum number of procedures
    required by the State Health Plan to obtain a CON would be met by the new route.
    FACTS
    ¶4.    On August 30, 2005, Gordon Smith, area sales manager for Alliance, sent a letter to
    Kevin Blackwell, president and CEO of DeSoto, providing “written notice of [Alliance’s]
    intention to provide MRI services two (2) days per week at your facility . . . .” Thereafter,
    DeSoto filed a CON application with the MSDH for the establishment of mobile MRI
    services in DeSoto County. According to DeSoto’s application, “[t]he proposed . . . unit is
    a 1.5 Tesla unit that currently serves [Gilmore] . . . in Amory and Mission Primary Care
    Clinic [(“Mission”)] . . . in Vicksburg on a mobile route. Alliance has confirmed the
    equipment’s exemption for the CON process.[1 ] [DeSoto] will simply join this existing
    route.” 2 In support of the application, DeSoto proposed that the number of procedures
    provided would exceed the requirements of the State Health Plan,3 that DeSoto County was
    1
    Alliance’s 1.5 Tesla MRI unit already had been approved by the MSDH.
    2
    Initially, the proposed route would service “Gilmore three days a week, [Mission] one
    day a week, and [DeSoto] two days a week.”
    3
    The State Health Plan provides, regarding the “Certificate of Need Criteria and
    Standards for the Offering of MRI Services,” that “[t]he entity desiring to offer MRI services
    must document that the equipment shall perform a minimum of 1,700 procedures per year.
    . . . This criterion includes both fixed and mobile MRI equipment.” State Health Plan at XI-
    47 (emphasis added). According to DeSoto’s application, it “proposes to join an existing
    mobile MRI route, which is already performing over 1,700 procedures annually, 1,440
    procedures at Gilmore in 2004 and 562 procedures at Mission in 2004.” Moreover, Smith
    testified that the 1,440 procedures performed at Gilmore the previous year were with a 1.0
    Tesla MRI unit and that “we will actually be able to do more patients in fewer days . . . by
    upgrading to the 1.5.” DeSoto projected that it would use the MRI unit for “520 procedures
    in year one, 650 in year two, and 780 in year three.” This projection factored in population
    growth in DeSoto County and the purported support of physicians who did not provide
    3
    experiencing significant population growth,4 and that an adverse impact on other MRI
    providers in the General Hospital Service Area was not anticipated. The application added
    that “[t]he agreement with Alliance is contingent upon the granting of a [CON] pursuant to
    this Application.”
    ¶5.    On November 7, 2005, Sam Dawkins, Director of the Office of Health Policy and
    Planning for the MSDH, received letters from Baptist and Carvel opposing the application.
    Ten days later, an MSDH staff analysis concluded that DeSoto’s application “is not in
    substantial compliance with applicable criteria and standards[,]” 5 and recommended
    disapproval.6
    ¶6.    On December 5, 2005, a “Request for Public Hearing During the Course of Review”
    was received by the MSDH from DeSoto, Carvel, and Baptist. In March 2006, a three-day
    hearing was held regarding DeSoto’s application. Twelve witnesses testified, and twenty-
    four exhibits were introduced into evidence. On July 6, 2006, the hearing officer issued his
    affidavits for fear of repercussions from Baptist, as DeSoto’s submitted physician affidavits
    totaled only 372 annual projected MRI procedure referrals.
    4
    The application provided that “sustained growth has made DeSoto County the 35th
    fastest growing county in the nation and places DeSoto County as Mississippi’s 4th most
    populated county and Mississippi’s fastest growing county.”
    5
    The staff analysis claimed that DeSoto’s application failed to meet either the State
    Health Plan Need Criterion, CON Review Manual General Consideration 1 - State Health
    Plan, CON Review Manual General Consideration 4 - Economic Viability, CON Review
    Manual General Consideration 5 - Need for the Project, or CON Review Manual General
    Consideration 8 - Relationship to Existing Health Care System.
    6
    It is conceded by all parties that the Staff Analysis is “an intermediate step on the
    way to the final decision of the State Health Officer,” and is entitled to no deference on
    appeal.
    4
    “Proposed Findings of Fact and Conclusions of Law,” finding that DeSoto’s application
    complied with the State Health Plan’s “General Certificate of Need Policies,” the State
    Health Plan’s “CON Criteria and Standards for the Offering of MRI Services,” 7 and the CON
    Review Manual’s “General Considerations.” 8 According to the hearing officer:
    7
    The hearing officer found that:
    [t]he number of scans performed by [Alliance] at Gilmore and [Mission] when
    combined exceed 1,700. As Smith pointed out, it is not uncommon to alter
    routes or lose contracts. While this issue does become a bit convoluted, the
    fact remains that Alliance has been and continues to serve these two facilities
    with mobile MRI service. . . . [T]he mobile route that includes [Gilmore],
    [Mission] and [DeSoto] will easily exceed the required 1,700 procedures per
    year.
    (Emphasis added).
    8
    Regarding CON Review Manual General Consideration 1 - State Health Plan, the
    Hearing Officer found “the [a]pplication to be consistent with the applicable requirements
    set forth in the State Health Plan.” As to CON Review Manual General Consideration 4 -
    Economic Viability, the hearing officer determined that “[t]here is substantial evidence in
    the record that, based on the scans projected, the [DeSoto] project will be financially viable.”
    Under CON Review Manual General Consideration 5 - Need for the Project, the hearing
    officer found “the service specific need criteria for the provision of MRI services is
    controlling,” but added that the service will meet the needs of DeSoto County’s growing
    population as evidenced by the positive community reaction to the application. Finally,
    regarding CON Review Manual General Consideration 8 - Relationship to Existing Health
    Care System, the hearing officer found:
    the record contains substantial evidence that this project complies with the
    service specific criteria set forth in the State Health Plan. With that
    determination, it seems the addition of another MRI provider in DeSoto
    County will have little, if any, impact on the existing providers. There was no
    specific evidence from either [Baptist] or [Carvel] that they will suffer any
    sort of adverse impact, financial or otherwise, from the approval of this
    [a]pplication.
    (Emphasis added). Baptist expressly stipulated at the hearing that it was “not contending
    that the project . . . will adversely impact [Baptist] from a financial standpoint.”
    5
    [u]ltimately . . . the determination of need, defined by the State Health Plan as
    1,700 scans per year, is controlling. That said, however, this Application is
    troublesome in several ways. The route of which this new service will be a
    part is less than concrete. The provider of the mobile unit, [Alliance], is
    engaged in contract negotiations with [Gilmore] and is currently providing
    service at that location on a month to month basis.
    (Emphasis added). Therefore, as “the record contains substantial evidence that the proposed
    new service will join a mobile route that will produce in excess of 1,700 scans per year,” the
    hearing officer recommended approval of DeSoto’s application.
    ¶7.    On July 14, 2006, Monte Bostwick, CEO of Gilmore, sent a letter to Alliance
    providing that “[t]his letter is to serve as our 30-day notice to terminate the MRI Service
    Agreement between [Alliance] and [Gilmore].” (Emphasis added). On July 24, 2006,
    Baptist and Carvel filed a “Joint Motion to Reopen and Supplement Record and for
    Reconsideration of Hearing Officer’s Findings of Fact and Conclusions of Law,” arguing that
    “[o]ne . . . issu[e] in the hearing was whether the proposed MRI route would perform in
    excess of 1,700 MRI procedures per year. In light of this recent development, . . . the mobile
    route will not meet that State Health Plan requirement.” As such, the motion requested that
    this new evidence be admitted into the record and considered by the hearing officer “in order
    for a true, accurate and complete evaluation of this application to be made by the [MSDH].”
    ¶8.    In response, an affidavit of Cindy Smith, Director of Operations for Alliance, was
    presented attesting that “[i]n the mobile MRI industry it is common for mobile MRI routes
    to be altered and/or for contracts for mobile MRI services to be amended or cancelled.”
    Smith stated DeSoto would be shifted to a route including Sweetwater Hospital Association
    (“Sweetwater”) in Sweetwater, Tennessee, and Macon General Hospital (“Macon”) in
    6
    Lafayette, Tennessee, as the MRI unit used on that route “currently sits idle two days a
    week.” Smith averred that the route change would not affect the approval of DeSoto’s
    application, as Sweetwater and Macon had performed 2,323 MRI procedures combined in
    the previous twelve months.9
    ¶9.    Following a August 11, 2006, hearing, the hearing officer entered his “Findings and
    Conclusions on Motion to Re-Open Record,” concluding that:
    [t]he [MSDH] is in the best position to interpret the statutes and regulations
    that it enforces on a daily basis. Accordingly, I concur with the [MSDH’s]
    analysis of this matter. I find that the hearing officer does retain jurisdiction
    over the disposition of this motion. While there might be, as the Contestants
    suggest, an occasion where the record might be reopened, this is not it for the
    reasons set out by the [MSDH].[10 ] The motion of the Contestants is therefore
    denied. As a result, the hearing officer’s recommendation to the State Health
    9
    In its response, DeSoto added that, including its projected procedures, the MRI unit
    would perform 2,843 MRI procedures in the first year.
    10
    The hearing officer stated:
    any time during the hearing process the applicant would have the right to
    change the proposed route both as an amendment to the application or as new
    evidence at the hearing, especially considering the fact that the route change
    was due to the fact that the termination of the contract by Gilmore occurred
    without the apparent involvement of [DeSoto]. The fact that the change
    happened during the perfect window of time between the Hearing Officer’s
    recommendation and the decision of the State Health Officer is irrelevant, but
    rather perhaps just circumstantial timing, because had the CON been issued
    the change in route would not have been a change in scope under the
    Certificate of Need Manual, revision 2000. Under this analysis of the
    probable changes in mobile MRI routes that happen as a matter of course and
    business practice, [MSDH] would assert that no change in the mobile MRI
    route would be a change in scope and would only be material from the
    standpoint of the staff at [MSDH] if the change would result in the criteria for
    need under the State Health Plan not being satisfied, a fact that [MSDH]
    asserts is not the case in the facts as presented.
    (Emphasis added).
    7
    Officer remains unchanged. To ensure a complete record, however, I believe
    it appropriate to append all pleadings relating to the Contestant’s motion . . .
    . The appended documentation shall be in the form of proffered information
    not accepted as evidence.
    (Emphasis added). On August 31, 2006, a letter from the State Health Officer to DeSoto
    constituted a final order adopting the findings and recommendation of the hearing officer,
    concluding that DeSoto’s application was “in substantial compliance with the [MSDH’s]
    adopted Plans, criteria, and standards.” Baptist and Carvel then filed their “Notice of
    Appeal” of the MSDH’s final order in the chancery court.
    ¶10.   Following a hearing, the chancery court, in its “Opinion and Order,” concluded “that
    the MSDH erred in its decision to approve the CON application submitted by [DeSoto].
    Specifically, the MSDH’s decision was arbitrary and capricious and contrary to the manifest
    evidence in the case as to the mobile route that was proposed by [DeSoto Imaging].” 11
    Moreover, the chancery court found that:
    the MSDH committed reversible error in its handling of the matter raised post-
    hearing by [Baptist] and [Carvel]. At the least, the post-hearing motion filed
    by [Baptist] and [Carvel] should have required [DeSoto] to file a new
    application, proposing a new route which satisfied the State Health Plan’s
    requirements.
    The chancery court concluded that the failure to do so violated “fundamental notions of due
    process, as well as the requirements of the CON statutes themselves[,]” in that “no affected
    11
    In so finding, the chancery court focused upon the fact that:
    [t]he suggestion that [Gilmore] or [Mission] might be convinced to take fewer
    days of service was pure speculation, and no evidence was presented to show
    that Gilmore or [Mission] would accept reduced days of coverage on the MRI
    route. Additionally, there was no specific and substantial evidence to support
    the theory that “operational efficiency” could make the route workable.
    8
    party . . . has had an opportunity to contest this new proposal.” The chancery court reversed
    the MSDH’s approval of DeSoto’s application and remanded to the MSDH “with the
    mandate that, if [DeSoto] wishes to propose a new MRI route, that new route be subjected
    to a Hearing During the Course of Review at which interested parties may oppose or support
    the new route.” DeSoto and the MSDH then filed a “Notice of Appeal.” 12
    ISSUES
    ¶11.      This Court will consider:
    (1) Whether the MSDH had substantial evidence upon which to base its
    finding that DeSoto satisfied the State Health Plan’s “CON Criteria and
    Standards for the Offering of MRI Services,” the State Health Plan’s “General
    Certificate of Need Policies,” and the CON Review Manual’s “General
    Considerations.”
    (2) Whether the MSDH committed reversible error in approving DeSoto’s
    application after a new route was substituted following the recommended
    approval of the hearing officer but before the final order of the State Health
    Officer.
    ANALYSIS
    I.
    Whether the MSDH had substantial evidence upon which to base its
    finding that DeSoto satisfied the State Health Plan’s “CON Criteria and
    Standards for the Offering of MRI Services,” the State Health Plan’s
    “General Certificate of Need Policies,” and the CON Review Manual’s
    “General Considerations.”
    ¶12.      “On appeal, this Court conducts a de novo review of the chancellor’s action,
    constrained by the same familiar standard of review under which he operated.” Miss. State
    12
    The order of the chancery court has been stayed until the mandate of this Court is
    issued.
    9
    Dep’t of Health v. Miss. Baptist Med. Ctr., 
    663 So. 2d 563
    , 574 (Miss. 1995) (citing Miss.
    State Dep’t of Health v. Southwest Miss. Reg’l Med. Ctr., 
    580 So. 2d 1238
    , 1240 (Miss.
    1991)). The final order of the State Health Officer regarding a CON application is:
    subject to judicial review, but that review is limited by statute, which provides
    in part:
    The order shall not be vacated or set aside, either in whole or in
    part, except for errors of law, unless the court finds that the
    order of the [MSDH] is not supported by substantial
    evidence,[13 ] is contrary to the manifest weight of the evidence,
    is in excess of the statutory authority or jurisdiction of the
    [MSDH], or violates any vested constitutional rights of any
    party involved in the appeal . . . .
    Jackson HMA, Inc. v. Miss. State Dep’t of Health, 
    822 So. 2d 968
    , 970 (Miss. 2005)
    (quoting Miss. Code Ann. § 41-7-201(2)(f)) (emphasis added). A “presumption of validity”
    attaches to the MSDH’s decision, Miss. Baptist Med. Ctr., 663 So. 2d at 579, and this Court
    is limited to “reviewing the lower court’s decision to determine whether the record can
    support this finding. This Court may not substitute its own judgment for that of the agency
    which rendered the decision, nor may we re-weigh the facts of the case.” Pub. Employees’
    Ret. Sys. v. Dishmon, 
    797 So. 2d 888
    , 892 (Miss. 2001) (citing Miss. Pub. Serv. Comm’n
    v. Merchants Truck Line, Inc., 
    598 So. 2d 778
    , 782 (Miss. 1992)). “This duty of deference
    derives from our realization that the everyday experience of the administrative agency gives
    13
    “Substantial evidence means more than a scintilla or a suspicion.” Miss. State Dep’t
    of Health v. Natchez Cmty. Hosp., 
    743 So. 2d 973
    , 977 (Miss. 1999). See also Falco Lime
    v. Mayor & Aldermen of Vicksburg, 
    836 So. 2d 711
    , 721 (Miss. 2002) (quoting Johnson
    v. Ferguson, 
    435 So. 2d 1191
    , 1195 (Miss. 1983) (citation omitted)) (“[w]e consider the
    substantial evidence requirement to have been met when the record includes ‘such relevant
    evidence as reasonable minds might accept as adequate to support a conclusion,’ which must
    be ‘more than a mere ‘scintilla’ of evidence.’”).
    10
    it familiarity with the particularities and nuances of the problems committed to its care which
    no court can hope to replicate.” Dunn v. Miss. State Dep’t of Health, 
    708 So. 2d 67
    , 72
    (Miss. 1998) (quoting Gill v. Miss. Dep’t of Wildlife Conservation, 
    574 So. 2d 586
    , 593
    (Miss. 1990)). However, deference is by no means a “rubber stamp.” Miss. Baptist Med.
    Ctr., 663 So. 2d at 579 (quoting Miss. State Bd. of Nursing v. Wilson, 
    624 So. 2d 485
    , 489
    (Miss. 1993)). “[W]here an administrative agency errs as a matter of law, courts of
    competent jurisdiction should not hesitate to intervene.” Grant Ctr. Hosp., Inc. v. Health
    Group of Jackson, Inc., 
    528 So. 2d 804
    , 808 (Miss. 1988).
    ¶13.   A CON must be obtained by the proposed provider of MRI services “if those services
    have not been provided on a regular basis . . . within the period of twelve (12) months prior
    to the time such services would be offered.” Miss. Code Ann. § 41-7-191(1)(d)(xii) (Rev.
    2005). “[T[he [MSDH] is charged with reviewing applications for [CON’s], in accordance
    with the health care policies and priorities of this State. In an effort to have uniformity in its
    decisions, the legislature promulgated by statute that these policies be set forth annually in
    the State Health Plan.” St. Dominic-Jackson Mem’l Hosp. v. Miss. State Dep’t of Health,
    
    728 So. 2d 81
    , 83 (Miss. 1998) (citing Miss. Code Ann. § 41-7-173(s)). Regarding the
    “CON Criteria and Standards for the Acquisition or Otherwise Control of MRI Equipment
    and/or the Offering of MRI Services,” the State Health Plan provides:
    [t]he [MSDH] will review applications for a [CON] . . . under the applicable
    statutory requirements of Sections 41-7-173, 41-7-191, and 41-7-193,
    Mississippi Code of 1972, as amended. The [MSDH] will also review
    applications for [CON] according to the general criteria listed in the
    Mississippi Certificate of Need Review Manual; all adopted rules, procedures,
    and plans of the [MSDH]; and the specific criteria and standards listed below.
    11
    State Health Plan at XI-46 (emphasis added). In its review, the MSDH “intends to approve
    an application for CON if it substantially complies with the projected need and with the
    applicable criteria and standards presented in this Plan . . . .” State Health Plan at I-2.
    A. “CON Criteria and Standards for the Offering of MRI Services”
    ¶14.   Blackwell testified, and Dawkins conceded,14 that the policy of the MSDH is to “give
    preference to those applicants proposing to enter into joint ventures utilizing mobile and/or
    shared equipment.” 15 State Health Plan at XI-45. As to the service-specific need criterion
    for the offering of MRI services, the State Health Plan provides:
    [t]he entity desiring to offer MRI services must document that the equipment
    shall perform a minimum of 1,700 procedures per year.[16 ] . . . This criterion
    includes both fixed and mobile MRI equipment.
    Applicants for non-hospital based MRI facilities may submit affidavits from
    referring physicians in lieu of the estimation methodology required for
    hospital based facilities. MRI procedures projected in affidavits shall be based
    on actual MRI procedures referred during the year.
    It is recognized that a particular MRI unit may be utilized by more than one
    provider of MRI services; some of which may be located outside of
    Mississippi. In such cases all existing or proposed providers of MRI services
    must jointly meet the required service volume of 1,700 procedures annually.
    If the MRI unit in question is presently utilized by other providers of MRI
    14
    Dawkins directed the staff analysis and testified at the hearing.
    15
    This preference, however, does not alter the requirement that “the applicant must
    meet the applicable CON criteria and standards provided herein and the general criteria and
    standards contained in the currently approved Mississippi [CON] Review Manual.” State
    Health Plan at XI-45.
    16
    The State Health Plan also notes that “[o]ptimum utilization of a single MRI
    machine ranges between 2,000 and 2,500 procedures per year.” State Health Plan at XI-14
    (emphasis added). Dawkins admitted that the 2,000-2,500 optimum utilization figure is not
    a CON requirement.
    12
    services, the actual number of procedures performed by them during the most
    recent 12-month period may be used instead of the formula projections.
    State Health Plan at XI-47 (emphasis added). The hearing officer found that:
    [t]he number of scans performed by [Alliance] at Gilmore and [Mission] when
    combined exceed 1,700. As Smith pointed out, it is not uncommon to alter
    routes or lose contracts. While this issue does become a bit convoluted, the
    fact remains that Alliance has been and continues to serve these two facilities
    with mobile MRI service. . . . [T]he mobile route that includes [Gilmore],
    [Mission] and [DeSoto] will easily exceed the required 1,700 procedures per
    year.
    (Emphasis added). This conclusion was adopted by the State Health Officer.
    ¶15.   DeSoto initially presented evidence that Alliance’s 1.5 Tesla MRI unit would perform
    more than 1,700 procedures annually among Gilmore, Mission, and DeSoto, based on the
    procedures performed at Gilmore and Mission in the most recent twelve-month period in
    conjunction with projections for DeSoto. See State Health Plan at XI-47. Specifically, in
    2004, 1,440 MRI procedures were performed at Gilmore and 562 MRI procedures were
    performed at Mission. Additionally, DeSoto presented physician affidavits, in compliance
    with the State Health Plan, accounting for 372 additional projected MRI referrals.17
    Furthermore, Falls, also accepted as an expert in healthcare planning and systems analysis,
    testified that DeSoto’s application “complied . . . with all of the required criteria and
    standards[.]” He added that in his review of prior staff analyses, DeSoto’s application “was
    the only mobile MRI application recommended for denial by the staff since 2003. . . . [I]t was
    17
    In his review, of “every Staff Analysis from 2003 through February of 2006[,]”
    Noel Falls, accepted as an expert on the CON process, testified that “[m]any . . . applications
    have no affidavits. Many . . . had no letters of support. They had projections . . . provided
    by the applicant that were not questioned in the Staff Report.”
    13
    the only . . . application in which this particular method of applying the 1,700 and 2,500
    numbers was applied . . . .” Ed Witek, accepted as an expert in health planning and
    healthcare finance, conceded that DeSoto “can show that the route of the magnet has 1,700
    or more procedures per year and meet that definition . . . .” Finally, Smith testified that
    “[t]here’s nothing I know about at this point that precludes” the viability of the Gilmore-
    Mission-DeSoto route.18 Alliance was still under contract with Gilmore and Mission at the
    time of the hearing, and Smith testified that the proposed schedule was feasible given the
    upgraded power of the 1.5 Tesla MRI unit.
    ¶16.   Applying the “presumption of validity” to the MSDH’s decision, Miss. Baptist Med.
    Ctr., 663 So. 2d at 579, this Court concludes that substantial evidence, i.e., “more than a
    scintilla or a suspicion[,]” Natchez Cmty. Hosp., 743 So. 2d at 977, is present in the record
    to support the finding that the number of procedures exceeded the requirements of the State
    Health Plan. Therefore, DeSoto complied with the “CON Criteria and Standards for the
    Offering of MRI Services.” See Dishmon, 797 So. 2d at 892; State Health Plan at I-2, XI-47.
    B. “General Certificate of Need Policies”
    ¶17.   The State Health Plan states the following “General Certificate of Need Policies”:
    To prevent unnecessary duplication of health resources[.]
    To provide cost containment[.]
    18
    At the time of both the hearing and the issuance of the Hearing Officer’s “Proposed
    Findings of Fact and Conclusions of Law,” Gilmore and Alliance remained under contract
    via an MRI Service Agreement. As DeSoto and the MSDH point out, “[t]here was no record
    evidence that Gilmore or Mission would not accept that arrangement, and thus it was
    speculative at best that entities already doing business with Alliance would cease to do so.”
    14
    To improve the health of Mississippi residents[.]
    To increase the accessibility, acceptability, continuity, and
    quality of health services[.]
    While all of the stated purposes of health planning and health regulatory
    activities are important, cost containment and the prevention of unnecessary
    duplication of health resources are the primary purposes and shall be given
    primary emphasis in the [CON] process.
    State Health Plan at I-2 (emphasis added). The hearing officer found that given “the
    demands and growth of the population in DeSoto County, the changes in MRI technology,
    and the growing medical community in the area[,]” along with “substantial evidence that the
    proposed service will promote and provide accessibility, acceptability, and continuity and
    quality of health services for the residents of DeSoto County and Mississippi[,]” DeSoto’s
    application was “supported by substantial evidence demonstrating compliance with the goals
    of the Plan.” This conclusion was adopted by the State Health Officer.
    ¶18.   DeSoto presented evidence that DeSoto County was the fastest-growing county in
    Mississippi and the thirty-fifth fastest-growing county in the United States. Additionally,
    numerous qualified individuals testified at the hearing as to the impact of population growth
    on healthcare provision. Furthermore, Falls provided expert testimony that this population
    growth mitigated any adverse impact upon existing providers as “based on the growing
    incidence rate . . . of MRIs, coupled with the explosive population growth in DeSoto County,
    there’s going to be plenty of volume for the existing units . . . .” According to Falls, the
    additional mobile MRI service would “improve accessibility and availability of healthcare
    service to the residents of Mississippi[.]” This evidence supports the finding that the
    population growth in DeSoto County has created a need for additional MRI services toward
    15
    the end of improving the health of Mississippi residents. Of additional import, expert
    testimony indicated that DeSoto’s proposed provision of MRI services could meet that need
    in a manner which would not infringe upon the financial viability of existing providers, while
    simultaneously increasing accessibility of MRI services in DeSoto County.
    ¶19.   Applying the “presumption of validity” to the MSDH’s decision, Miss. Baptist Med.
    Ctr., 663 So. 2d at 579, this Court concludes that substantial evidence, i.e., “more than a
    scintilla or a suspicion[,]” Natchez Cmty. Hosp., 743 So. 2d at 977, supported the finding
    that DeSoto’s application satisfied the State Health Plan’s “General Certificate of Need
    Policies.” See Dishmon, 797 So. 2d at 892.
    C. “General Considerations”
    ¶20.   The CON Review Manual contains “General Considerations,” including:
    [p]rojects will be reviewed by the [MSDH] as deemed appropriate. Review,
    evaluation, and determination of whether a CON is to be issued or denied will
    be based upon the following general considerations and any service specific
    criteria which are applicable to the project under consideration.
    1. State Health Plan: The relationship of the health services being reviewed
    to the applicable State Health Plan.
    ***
    4. Economic Viability: The immediate and long-term financial feasibility of
    the proposal, as well as the probable effect of the proposal on the costs and
    charges for providing health services by the institution or service. Projections
    should be reasonable and based upon generally accepted accounting
    procedures.
    ***
    5. Need for the Project: One or more of the following items may be
    considered in determining whether a need for the project exists:
    16
    a. The need that the population served or to be served has for
    the services proposed to be offered or expanded . . . .
    c. The current and projected utilization of like facilities or
    services within the proposed service area will be considered in
    determining the need for additional facilities or services. Unless
    clearly shown otherwise, data where available from the Division
    of Health Planning and Resource Development shall be
    considered to be the most reliable data available.
    d. The probable effect of the proposed facility or service on
    existing facilities or services providing similar services to those
    proposed will be considered. When the service area of the
    proposed facility or service overlaps the service area of an
    existing facility or service, then the effect on the existing facility
    or service may be considered. The applicant or interested party
    must clearly present the methodologies and assumptions upon
    which any proposed project’s impact on utilization in affected
    facilities or services is calculated. Also, the appropriate and
    efficient use of existing facilities/services may be considered.
    e. The community reaction to the facility should be considered.
    The applicant may choose to submit endorsements from
    community officials and individuals expressing their reaction to
    the proposal. . . .
    ***
    8. Relationship to Existing Health Care System: The relationship of the
    services proposed to be provided to the existing health care system of the area
    in which the services are proposed to be provided.
    CON Review Manual at 57-59 (emphasis added).
    State Health Plan
    ¶21.   The Hearing Officer found DeSoto’s application “to be consistent with the applicable
    requirements set forth in the State Health Plan.” This finding was adopted by the State
    Health Officer, who added that DeSoto’s application was “in substantial compliance with the
    [MSDH’s] adopted Plans, criteria, and standards.” The record clearly reveals that the MSDH
    17
    was presented with substantial evidence to support that conclusion. See Issue I.(A.) supra.
    Additionally, an expert witness testified that “there was a need for the proposed service and
    equipment,” and that the DeSoto application “complied . . . with all of the required criteria
    and standards.” Applying the “presumption of validity” to the MSDH’s decision, Miss.
    Baptist Med. Ctr., 663 So. 2d at 579, this Court concludes that substantial evidence is present
    in the record to support the finding that DeSoto’s application satisfied this “General
    Consideration.” See Dishmon, 797 So. 2d at 892.
    Economic Viability
    ¶22.   The hearing officer was presented with conflicting expert testimony on the subject of
    economic viability. While Witek asserted that DeSoto understated its annual projected lease
    expense by $178,000, rendering the operation unprofitable after its first two years, Falls
    minimized the significance of that alleged mistake, stating “we’re quibbling over eight total
    scans per year, to make this project . . . financially feasible.” Ultimately, the hearing officer
    found “substantial evidence in the record that, based on the scans projected, the [DeSoto]
    project will be financially viable.” This finding was adopted by the State Health Officer.
    ¶23.   Carvel now argues that “the only procedure numbers which [DeSoto] may even
    arguably rely on to calculate the financial feasibility of this [a]pplication are the numbers
    attested to in the attached affidavits of the eight supporting physicians.” However, this Court
    finds that the MSDH was presented with substantial evidence, i.e., “more than a scintilla or
    a suspicion[,]” Natchez Cmty. Hosp., 743 So. 2d at 977, that DeSoto’s projections were
    reasonable. See footnote 3 supra. As the MSDH’s decision is presumed valid, see Miss.
    Baptist Med. Ctr., 663 So. 2d at 579, the presence of competing expert opinions on the issue
    18
    of economic viability leads this Court to conclude that substantial evidence is present in the
    record to support the finding that DeSoto’s application satisfied this “General
    Consideration.” See Dishmon, 797 So. 2d at 892.
    Need for the Project
    ¶24.   In assessing this “General Consideration,” the hearing officer found “the service
    specific need criteria for the provision of MRI services is controlling.” The hearing officer
    added that the DeSoto project will meet the MRI service needs of DeSoto’s County’s
    growing population as evidenced by the positive community reaction to the application at the
    hearing. This finding was adopted by the State Health Officer.
    ¶25.   This “General Consideration” provides that the listed items “may be considered in
    determining whether a need for the project exists . . . .” CON Review Manual at 57
    (emphasis added). The use of the permissive language “may,” as opposed to the mandatory
    language “shall,” leaves this consideration within the discretion of the MSDH. See Hill
    Bros. Constr. v. Miss. Transp. Comm’n, 
    909 So. 2d 58
    , 66 (Miss. 2005). Accordingly, this
    Court grants discretion to the MSDH, presumes the validity of its decision, see Miss. Baptist
    Med. Ctr., 663 So. 2d at 579, and concludes that substantial evidence is present in the record,
    see Issue I.(A.) and I.(C.)(State Health Plan) supra, to support the finding that DeSoto’s
    application satisfied this “General Consideration.” See Dishmon, 797 So. 2d at 892.
    Relationship to Existing Health Care System
    ¶26.   The hearing officer determined this “General Consideration” was fulfilled as the
    service-specific need criterion of the State Health Plan was satisfied and, therefore, “the
    addition of another MRI provider in DeSoto County will have little, if any, impact on the
    19
    existing providers.” It is important to note that the hearing officer found neither Baptist nor
    Carvel provided “specific evidence . . . that they will suffer any sort of adverse impact,
    financial or otherwise, from the approval of this [a]pplication.” Baptist expressly stipulated
    that it was not asserting adverse financial impact. These findings were adopted by the State
    Health Officer. Additionally, Falls provided testimony that DeSoto County was “under-
    represented in the number of MRIs one would expect to occur in the population[,]” and the
    DeSoto project would not adversely impact other MRI providers “based on the growing
    incidence rate . . . or use rate of MRIs, coupled with the explosive population growth in
    DeSoto County . . . .” Applying the “presumption of validity” to the MSDH’s decision,
    Miss. Baptist Med. Ctr., 663 So. 2d at 579, this Court concludes once again that substantial
    evidence is present in the record for the separate finding that DeSoto’s application satisfied
    this “General Consideration.” See Dishmon, 797 So. 2d at 892.
    Conclusion
    ¶27.   In total, this Court finds that substantial evidence was offered throughout this
    proceeding to support the ultimate finding that DeSoto’s application satisfied the “CON
    Criteria and Standards for the Offering of MRI Services,” the “General Certificate of Need
    Policies,” and the contested “General Considerations.” Given the MSDH’s “familiarity with
    the particularities and nuances of the problems committed to its care[,]” Dunn, 708 So. 2d
    at 72, this Court finds that it is obligated to defer to the MSDH’s judgment in the absence of
    a breach of established requirements. Accordingly, this Court concludes that the chancery
    court erred in finding the MSDH’s grant of DeSoto’s application was “arbitrary and
    capricious and contrary to the manifest evidence in the case . . . .”
    20
    II.
    Whether the MSDH committed reversible error in approving DeSoto’s
    application after a new route was substituted following the recommended
    approval of the hearing officer but before the final order of the State
    Health Officer.
    ¶28.   This Court previously has stated that:
    [a]dministrative agencies are ambiguous creatures born of necessity, mired in
    the tension between public policy and personal claims of right. They pursue
    pragmatically the public interest balancing the utilitarian (and expertly
    divined) calculus of aggregate net benefit against the individual’s claim to fair
    opportunity and process. They address pressing questions of political
    economy and science where there are seldom easy answers and almost never
    only two points of view. Our administrators also regulate and facilitate
    individual enterprise without which the public interest will surely suffer. Here,
    as well, “the life of the law has not been logic; it has been experience.”
    McGowan v. Miss. State Oil & Gas Bd., 
    604 So. 2d 312
    , 315-16 (Miss. 1992) (“McGowan
    II”) (citations omitted) (emphasis added). Given that status:
    [t]his Court has generally accorded great deference to an administrative
    agency’s construction of its own rules and regulations and the statutes under
    which it operates. . . . This Court has noted that “an agency’s interpretation
    of a regulation it has been authorized to promulgate is entitled to great
    deference and must be upheld unless it is so plainly erroneous or so
    inconsistent with either the underlying regulation or statute as to be arbitrary,
    capricious, an abuse of discretion or otherwise not in accordance with law.”
    Buelow v. Glidewell, 
    757 So. 2d 216
    , 219 (Miss. 2000) (quoting Tower Loan of Miss., Inc.
    v. Miss. State Tax Comm’n, 
    662 So. 2d 1077
    , 1081 (Miss. 1995)) (emphasis added). “This
    duty of deference derives from our realization that the everyday experience of the
    administrative agency gives it familiarity with the particularities and nuances of the problems
    committed to its care which no court can hope to replicate.” Dunn, 708 So. 2d at 72. See
    also Int’l Bd. of Teamsters v. Daniel, 
    439 U.S. 551
    , 566, 
    99 S. Ct. 790
    , 
    58 L. Ed. 2d 808
    21
    (1979) (administrative agency deference “is a product both of an awareness of the practical
    expertise which an agency normally develops, and of a willingness to accord some measure
    of flexibility to such an agency as it encounters new and unforeseen problems over time.”)
    (emphasis added). A new and unforeseen problem arose in the case sub judice in that the
    proposed route which DeSoto was to join was rendered prospectively insufficient to produce
    the minimum number of annual procedures required by the State Health Plan by Gilmore’s
    termination of its MRI Service Agreement with Alliance, after the hearing officer’s
    recommendation to grant DeSoto’s application, but before the State Health Officer ruled
    thereon.
    ¶29.   The hearing officer was aware that Alliance was renegotiating the terms of its contract
    with Gilmore, which recently had been acquired by Healthcare Management Associates, and
    that their current proposal of three days (including a Saturday) had not yet been accepted.19
    Smith testified that Alliance was “operating right now with Gilmore on a month-to-month
    basis[,]” further noting that “[i]t’s a possibility that we could lose a contract at any point in
    time[,]” but that “[i]f we lose the Gilmore contract, we have many, many more contracts .
    . . and customers that we can put in those places.” (Emphasis added). The hearing officer
    was well aware that “[t]he route of which this new service will be a part is less than
    concrete[,]” when he recommended approval of DeSoto’s application. After Gilmore
    terminated its MRI Service Agreement with Alliance, a subsequent hearing was held to
    consider Baptist and Carvel’s “Joint Motion to Reopen and Supplement Record and for
    Reconsideration of Hearing Officer’s Findings of Fact and Conclusions of Law.” The
    19
    Mission was still under contract for two years with “no out clause.”
    22
    hearing officer was aware of Smith’s affidavit, which provided that “[i]n the mobile MRI
    industry it is common for mobile MRI routes to be altered and/or for contracts for mobile
    MRI services to be amended or cancelled” and that DeSoto would be added to a route which
    performed 2,323 MRI procedures in the previous twelve months. After due consideration,
    the hearing officer denied the motion and affirmed his recommendation to grant DeSoto’s
    application. In so finding, the hearing officer determined that if a CON had been issued, a
    changed route would not constitute a change in scope under Section 100.01 of the CON
    Review Manual, as it was immaterial given the frequency of changes in mobile MRI routes,
    especially when combined with the need requirement sufficiency of the new route. The State
    Health Officer adopted this finding. The chancery court reversed the MSDH’s decision. The
    chancellor specifically concluded that “fundamental notions of due process, as well as the
    requirements of the CON statutes themselves[,]” should have required DeSoto “to file a new
    application, proposing a new route which satisfied the State Health Plan’s requirements.”
    ¶30.   Baptist argues that the hearing officer’s denial of its motion to reopen and supplement
    the record and accompanying recommendation to grant DeSoto’s application, adopted by the
    State Health Officer, contravened Mississippi Code Annotated Section 41-7-197(2) in that
    “any person affected by the proposal being reviewed” was not given the opportunity to
    “conduct reasonable questioning of persons who make relevant factual allegations
    concerning the proposal.” See Miss. Code Ann. § 41-7-197(2) (Rev. 2005). Additionally,
    on appeal, Baptist and Carvel incorporated a due-process argument in that:
    [t]he new route proposed by [DeSoto] has never been part of any CON
    application. It has never been reviewed by the MSDH staff. It has never been
    disclosed to the public. Affected parties have never been notified that this
    23
    proposed route was even being considered by the MSDH. [Appellees] have
    never had the opportunity to challenge this route through subpoenas of
    documents and questioning of witnesses. Despite all of this, the MSDH has,
    in effect, approved an application based on an MRI route which has never been
    subjected to administrative nor public scrutiny.
    The chancery court agreed, relying upon the perceived applicability of Mississippi Code
    Annotated Section 41-7-197 and “fundamental notions of due process,” in finding “the
    MSDH did not have the legal authority . . . to approve a new proposal for an MRI service in
    a post-hearing affidavit format, without requiring the applicant to submit a full, new
    substantive application and subjecting the new route to public and regulatory scrutiny.”
    ¶31.   DeSoto and the MSDH respond that:
    [n]othing changed in [DeSoto’s] application except for the identities of the
    other two providers on the route. The CON laws require that a hearing be
    afforded to challengers of a CON application or a staff analysis, and a hearing
    was provided. The laws do not require that an application be rejected, or that
    a new hearing be held, if any facts in the application change after that
    hearing.[20 ]
    As to due process, DeSoto and the MSDH argue:
    the [MSDH] made its position known, as regards the negligible effect of the
    new route on [DeSoto’s] CON application, in its motion of August 9, 2005.
    The details of the new route had been made available to the Appellees even
    earlier, on July 26, when [DeSoto] provided the Cindy Smith affidavit. The
    hearing officer heard the motion on August 11, 2005. Thus, Appellees cannot
    maintain that they were not afforded “notice, and an opportunity to be heard.”
    Under the unusual circumstances, and given the flexibility afforded the
    [MSDH], that sufficed for due process.
    DeSoto and the MSDH further argue, “[t]his case involved an unusual circumstance not
    foreseen by the CON statutes or by the [MSDH’s] regulations. Therefore, it was exactly the
    20
    Regarding notice, DeSoto and the MSDH maintain that “the notice is of the fact of
    the application itself, not of every detail therein.”
    24
    kind of case in which the [MSDH’s] expertise should have been afforded great deference as
    it decided how to handle the situation before it . . . .” Finally, DeSoto and the MSDH
    maintain that:
    the chancery court awarded relief that the Appellees never sought from the
    [MSDH]. In their joint motion to reopen the record, the Appellees sought only
    to supplement the record with the fact of Gilmore’s withdrawal from the
    proposed route, and to seek the rejection of the application on that basis. . . .
    [T]hey never moved the hearing officer or the [MSDH] for a new hearing.
    (Emphasis added). As such, DeSoto and the MSDH argue that any applicable right to a
    hearing was waived.
    ¶32.   Mississippi Code Annotated Section 41-7-197 provides, in pertinent part, that:
    (1) The [MSDH] shall adopt and utilize procedures for conducting certificate
    of need reviews. Such procedures shall include, inter alia, the following: (a)
    written notification to the applicant; (b) written notification to health care
    facilities in the same health service area as the proposed service; (c) written
    notification to other persons who prior to the receipt of the application have
    filed a formal notice of intent to provide the proposed service in the same
    service area; and (d) notification to members of the public who reside in the
    service area where the service is proposed, which may be provided through
    newspapers or public information channels.
    (2) . . . Any such hearing shall be conducted by a hearing officer designated
    by the [MSDH]. At such hearing, the hearing officer and any person affected
    by the proposal being reviewed may conduct reasonable questioning of
    persons who make relevant factual allegations concerning the proposal. . . .
    A record of the hearing shall be made, which shall consist of a transcript of all
    testimony received, all documents and other material introduced by any
    interested person, the staff report and recommendation and such other material
    as the hearing officer considers relevant, including his own recommendation,
    which he shall make within a reasonable period of time after the hearing is
    closed and after he has had an opportunity to review, study and analyze the
    evidence presented during the hearing. The completed record shall be certified
    to the State Health Officer, who shall consider only the record in making his
    decision, and shall not consider any evidence or material which is not included
    therein. All final decisions regarding the issuance of a certificate of need shall
    25
    be made by the State Health Officer. The State Health Officer shall make his
    written findings and issue his order after reviewing said record.
    Miss. Code Ann. § 41-7-197 (Rev. 2005) (emphasis added). Regarding “Changes in Scope
    of Approved Project,” the CON Review Manual states, “[a]pplicants for a CON should
    clearly understand that if an approved project is changed substantially in scope – in
    construction, services, or capital expenditure the existing CON is void, and a new CON
    application is required before the proponent can lawfully proceed further.” CON Review
    Manual § 100.01 at 54.21
    ¶33.   “Due process always stands as a constitutionally grounded procedural safety net in
    administrative hearings.” McGowan II, 604 So. 2d at 318 (citations omitted). However,
    “[t]he due process clauses of our constitutions must not be construed so as to put the state and
    federal governments into a straight-jacket and prevent them from adapting life to the
    continuous change in social and economic conditions.” Miss. Power Co. v. Goudy, 
    459 So. 2d
     257, 273 (Miss. 1984) (Hawkins, J., specially concurring) (quoting Albritton v. City of
    Winona, 
    181 Miss. 75
    , 
    178 So. 799
     (1938)).22 In the administrative setting, “minimum
    21
    As to route amendments, the State Health Plan provides:
    [a]n equipment vendor who proposes to add a health care facility to an existing
    or proposed route must obtain an amendment to the original Certificate of
    Need before providing such service. Additionally, an equipment vendor must
    inform the [MSDH] of any proposed changes, i.e. additional health care
    facilities or route deviations from those presented in the Certificate of Need
    application prior to such change.
    State Health Plan at XI-45 (emphasis added). This Court finds this provision inapplicable
    here as the “equipment vendor” is Alliance, not DeSoto.
    22
    For instance, “the failure of an agency to follow its own regulations is not per se a
    denial of procedural due process.” Woodard v. Los Fresnos Indep. Sch. Dist., 
    732 F.2d 26
    procedural due process . . . is (1) notice, and (2) opportunity to be heard.” State Oil & Gas
    Bd. v. McGowan, 
    542 So. 2d 244
    , 248 (Miss. 1989) (“McGowan I”) (citations omitted).
    ¶34.   The “great deference” extended to the MSDH, Buelow, 757 So. 2d at 219, reaches to
    the “new and unforeseen problems” it encounters over time. Daniel, 439 U.S. at 566. There
    can be no legitimate dispute that the procedures outlined in Mississippi Code Annotated
    Section 41-7-197(1) were satisfied with respect to DeSoto’s application. Following a route
    change, which was not a substantial change in scope and which would have required a new
    CON application had CON Review Manual § 100.01 been applicable, a hearing was held to
    consider Baptist and Carvel’s “Joint Motion to Reopen and Supplement Record and for
    Reconsideration of Hearing Officer’s Findings of Fact and Conclusions of Law.”
    Significantly, no parties to the proceeding, no health care facilities in the same health care
    service area, and no others originally noticed, appeared to request a new hearing.
    ¶35.   Procedurally, this Court finds that given the absence of a request for a hearing, the due
    process contention of Baptist and Carvel is much ado over nothing, the proverbial “red
    herring.”   Addressing the due process argument substantively, this Court finds the
    administrative procedural due process requirements of “(1) notice, and (2) opportunity to be
    heard[,]” McGowan I, 542 So. 2d at 248, were satisfied. Baptist and Carvel were on notice
    of the new route. A motion hearing on Baptist and Carvel’s “Joint Motion to Reopen and
    Supplement Record and for Reconsideration of Hearing Officer’s Findings of Fact and
    Conclusions of Law” accorded them due process. Had any other individual or entity entitled
    1243, 1245 (5 th Cir. 1984) (citing United States v. Caceres, 
    440 U.S. 741
    , 
    99 S. Ct. 1465
    , 
    59 L. Ed. 2d 733
     (1979)).
    27
    to notice sought intervention in the proceeding at any stage complaining a lack of due
    process, the chancellor might have been required to undertake a separate due process
    analysis. However, no such claim was advanced. Finally, at the post-hearing motion
    proceeding, Smith’s sworn affidavit provided substantial evidence, i.e., “more than a scintilla
    or a suspicion[,]” Natchez Cmty. Hosp., 743 So. 2d at 977, that a new route would meet the
    need requirements of the State Health Plan. This Court finds that this sworn statement of
    Alliance’s Director of Operations is more than a mere “factual allegation,” thereby rendering
    the contested portion of subsection (2) inapplicable. The issue of import to satisfy the
    requirements of the State Health Plan is not the specific route, but rather the number of
    procedures. Whether considering evidence based upon the previous twelve-month period
    (the historical number of procedures performed) or the proposed route change (the formula
    projection), the result is the same. The minimum number of procedures required was met.23
    ¶36.   While this Court commends the chancellor’s careful examination of all issues, the
    chancellor erroneously granted relief which was not sought by the parties to the agency
    proceeding, i.e., a new hearing. Additionally, the applicable standard of review renders this
    a matter of deference, not equity. Accordingly, this Court defers to the judgment of the
    MSDH. Therefore, this Court concludes that the chancery court erred in remanding to the
    MSDH.
    23
    Had the evidence proffered been admitted, the result would be the same. Therefore,
    even if there was error, it was harmless, as the result remains unchanged.
    28
    CONCLUSION
    ¶37.   Based upon the aforementioned analysis, this Court reverses the Chancery Court of
    Hinds County and affirms the decision of the MSDH in granting the CON.
    ¶38.   REVERSED AND RENDERED.
    SMITH, C.J., WALLER AND DIAZ, P.JJ., EASLEY, CARLSON, DICKINSON
    AND LAMAR, JJ., CONCUR. GRAVES, J., DISSENTS WITHOUT SEPARATE
    WRITTEN OPINION.
    29