Thomas E. Tharp, Appellants/Cross-Respondents v. St. Luke's Surgicenter-Lee's Summit, LLC, Respondent/Cross-Appellant. ( 2019 )


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  •             SUPREME COURT OF MISSOURI
    en banc
    THOMAS E. THARP, et al.,                  )            Opinion issued February 26, 2019
    )
    Appellants/Cross-Respondents,       )
    )
    v.                                        )            No. SC96528
    )
    ST. LUKE’S SURGICENTER-                   )
    LEE’S SUMMIT, LLC,                        )
    )
    Respondent/Cross-Appellant.         )
    APPEAL FROM THE CIRCUIT COURT OF JACKSON COUNTY
    The Honorable Kenneth R. Garrett, III, Circuit Judge
    St. Luke’s Surgicenter-Lee’s Summit LLC appeals the circuit court’s judgment
    against St. Luke’s, following a jury trial, on a negligent credentialing claim brought by
    Thomas E. Tharp and Paula M. Tharp. The jury found in favor of the Tharps and awarded
    damages. On appeal, St. Luke’s argues the Tharps failed to make a submissible case of
    negligent credentialing. This Court agrees. The circuit court’s judgment is reversed.
    Factual and Procedural History
    This case arises from a medical malpractice action against a surgeon operating out
    of St. Luke’s Surgicenter in Lee’s Summit. In December 2011, Thomas Tharp underwent
    a laparoscopic cholecystectomy – a surgical procedure to remove his gallbladder. The
    Tharps allege the surgeon damaged Mr. Tharp’s hepatic duct and common bile duct during
    the procedure, causing bile leakage, inflammation, and liver damage. The Tharps settled
    with the surgeon but proceeded to trial against St. Luke’s, alleging St. Luke’s negligently
    granted the surgeon staff privileges at its hospital.
    Mr. Tharp’s surgeon applied for staff privileges at St. Luke’s in 2005 and renewed
    his privileges several times thereafter. Staff privileges allow physicians to utilize a
    healthcare facility to admit and treat patients as independent care providers rather than as
    employees of the facility. Among other requirements, St. Luke’s requires physicians
    applying for staff privileges to disclose whether they have ever been sued for professional
    malpractice and, if so, the number of lawsuits they have defended. Under St. Luke’s
    bylaws, failing to provide complete information in the application for staff privileges is
    grounds to automatically remove a physician from consideration. Evidence presented at
    trial established Mr. Tharp’s surgeon had defended more lawsuits at the time he operated
    on Mr. Tharp than he had reported to St. Luke’s on his application.
    St. Luke’s filed a motion for directed verdict at the close of all evidence, arguing
    there was insufficient evidence to establish St. Luke’s breached any duty owed to
    Mr. Tharp. St. Luke’s also argued its act of granting the surgeon staff privileges was not a
    proximate cause of Mr. Tharp’s injuries. The circuit court overruled the motion for
    directed verdict. The jury returned a verdict in favor of the Tharps. St. Luke’s then filed
    a post-trial motion for judgment notwithstanding the verdict (JNOV), again arguing the
    Tharps introduced insufficient evidence to support their claim of negligent credentialing.
    Again, St. Luke’s argued there was insufficient evidence to establish St. Luke’s breached
    2
    any duty owed to Mr. Tharp or St. Luke’s actions were the proximate cause of Mr. Tharp’s
    injuries. The circuit court also overruled this motion.
    After the verdict, the circuit court entered judgment in favor of the Tharps.
    St. Luke’s filed a motion to modify the judgment, asking the circuit court to order damages
    awarded by the jury based on future medical expenses to be paid in periodic installment
    payments instead of a lump sum pursuant to § 538.220. 1 The circuit court sustained
    St. Luke’s motion and amended its judgment accordingly. The Tharps appeal the circuit
    court’s application of § 538.220.2, challenging the constitutional validity of this section,
    and St. Luke’s cross-appeals the circuit court’s overruling of its motions for directed
    verdict and JNOV.
    Jurisdiction
    The Tharps challenge the constitutional validity of § 538.220.2 as applied by the
    circuit court. This Court has exclusive appellate jurisdiction over cases challenging the
    constitutional validity of a statute. MO. CONST. art. V, § 3. This Court adheres to the
    “important principle of not reaching constitutional issues unless necessarily required.”
    Hink v. Helfrich, 
    545 S.W.3d 335
    , 343 (Mo. banc 2018). This Court, therefore, declines
    to reach the Tharps’ points because St. Luke’s appeal is dispositive.
    1
    All statutory references are to RSMo 2000, as amended.
    3
    Standard of Review
    “The standard for reviewing a denied motion for JNOV is essentially the same as
    for reviewing the denial of a motion for directed verdict.” Sanders v. Ahmed, 
    364 S.W.3d 195
    , 208 (Mo. banc 2012). “A case may not be submitted unless legal and substantial
    evidence supports each fact essential to liability.” 
    Id. This Court
    views all evidence in the
    light most favorable to the jury’s verdict and draws all reasonable inferences in the
    plaintiff’s favor. 
    Id. This Court
    must disregard all conflicting evidence and inferences.
    
    Id. “A court
    may reverse the jury’s verdict for insufficient evidence only when there is a
    complete absence of probative fact to support the jury’s conclusion.” 
    Id. Analysis Generally,
    modern hospitals staff their facilities with two classes of physicians: staff
    physicians who are hospital employees and independent physicians to whom the hospital
    grants staff privileges. Under this arrangement, physicians working under staff privileges
    are typically independent contractors, not hospital employees. Injured patients in the past,
    therefore, had difficulty recovering against a hospital for injuries caused by an independent
    physician because the doctrine of respondeat superior does not apply to independent
    contractors. See Central Trust and Inv. Co. v. Signalpoint Asset Mgmt., 
    422 S.W.3d 312
    ,
    323 (Mo. banc 2014) (“An employer generally is not held vicariously liable … for the acts
    of its independent contractors, who are not considered employees for purposes of
    respondeat superior.”). Beginning in the 1960s, however, courts began to realize hospitals
    are businesses that hire, utilize, and benefit from independent contractors similarly to other
    types of businesses. See,e.g., Darling v. Charleston Comm. Mem. Hosp., 
    211 N.E.2d 253
    ,
    4
    257 (Ill. 1965), cert. denied, 
    383 U.S. 986
    (1966). The trend toward allowing recovery
    against hospitals for injuries caused by independent physicians began to accelerate under
    the theory that “an employer is liable for an independent contractor’s negligence when the
    employer fails to exercise reasonable care in hiring a competent contractor.” LeBlanc v.
    Research Belton Hosp., 
    278 S.W.3d 201
    , 206 (Mo. App. 2008) (internal quotations
    omitted) (emphasis added). Indeed, this Court, citing Darling, explained, “The fact the
    defendant doctors here were not employees of the defendant hospital does not necessarily
    mean the hospital cannot be held liable for adverse effects of treatment or surgery approved
    by the doctors.” Gridley v. Johnson, 
    476 S.W.2d 475
    , 484 (Mo. 1972).
    In Leblanc, the court of appeals recognized “Missouri precedent does not bar a
    negligence claim against a hospital for injuries caused by independent doctors authorized
    to practice in that 
    hospital.” 278 S.W.3d at 206
    .      This theory is called negligent
    credentialing. See 
    id. at 204.
    The theory focuses on whether a hospital gathered “all the
    pertinent information to make a reasonable decision as to whether physicians should have
    access to hospital facilities.”   Steven R. Weeks, Comment, Hospital Liability: The
    Emerging Trend of Corporate Negligence, 28 IDAHO L. REV. 441, 454 (1992). Negligent
    credentialing “is merely the application of principles of common law negligence to
    hospitals in a manner that comports with the true scope of their operations.” 
    LeBlanc, 278 S.W.3d at 207
    (internal quotations omitted). Accordingly, before a hospital can be held
    liable for an independent physician’s negligence, the plaintiff must show “the hospital’s
    duty owed to the patient, the breach of the duty, and the resulting injury from the breach.”
    
    LeBlanc, 278 S.W.3d at 207
    ; see also Hoover’s Dairy, Inc. v. Mid-Am. Dairymen, Inc., 700
    
    5 S.W.2d 426
    , 431 (Mo. banc 1985) (holding the basic elements of a prima facie negligence
    claim are duty, breach of that duty, causation, and damages).
    Issue preserved for appellate review
    In response to St. Luke’s cross-appeal, the Tharps initially argue St. Luke’s failed
    to preserve its insufficient evidence claim. “To preserve a question of submissibility for
    appellate review in a jury-tried case, a motion for directed verdict must be filed at the close
    of all the evidence ….” Howard v. City of Kansas City, 
    332 S.W.3d 772
    , 790 (Mo. banc
    2011); see also 
    Sanders 364 S.W.3d at 207
    (“[I]f defendant chooses to put on evidence …
    [a] motion for directed verdict at the close of all evidence becomes the meaningful motion
    to preserve the issue….”). Further, “in the event of an adverse verdict, an after-trial motion
    for a new trial or to set aside a verdict must assign as error the trial court’s failure to have
    directed such a verdict.” 
    Howard, 332 S.W.3d at 790
    (internal quotations omitted).
    Accordingly, to preserve a jury-tried issue for appellate review, a party must include the
    issue in both a motion for directed verdict at the close of all evidence, if the defendant puts
    on evidence, and in a motion for JNOV. 
    Id. The Tharps
    do not dispute St. Luke’s made both a motion for directed verdict and a
    motion for JNOV. Instead, the Tharps argue the motions were not sufficiently specific to
    preserve St. Luke’s insufficient evidence claim for appellate review. Rule 72.01(a) states
    a motion for directed verdict “shall state the specific grounds therefor.” The Rule 72.01(a)
    standard, however, is not a demanding one. Indeed, this Court has held an oral motion for
    directed verdict which stated, “We think plaintiff failed to make a submissible case on
    issues of negligent causation”, sufficiently preserved the issue for appellate review.
    6
    
    Sanders, 364 S.W.3d at 208
    . Here, St. Luke’s motion for directed verdict asserted in
    pertinent part, “[T]he evidence fails to satisfy all of the necessary elements of … negligent
    credentialing …. [T]here is no evidence that would support the conclusion that there was
    any breach of duty on the part of defendant that constituted a proximate cause of the event
    complained of.” St. Luke’s motion for JNOV stated in pertinent part, “[P]laintiffs failed
    to present submissible evidence that [St. Luke’s] breached any legally-recognizable
    negligence duty …. [P]laintiffs’ evidence … fails to adequately demonstrate proximate
    cause.” These specifically articulated grounds were sufficient to preserve St. Luke’s
    insufficient evidence challenge for appellate review.
    Insufficient evidence to support a finding of negligent credentialing
    St. Luke’s argues the circuit court erred in overruling its motion for JNOV because
    the Tharps failed to make a submissible case of negligent credentialing. Specifically,
    St. Luke’s argues the evidence was insufficient to support a negligent credentialing claim
    because there was no evidence showing Mr. Tharp’s surgeon was incompetent to conduct
    the procedure he performed and credentialing the surgeon was not the proximate cause of
    Mr. Tharp’s injuries. “A court may reverse the jury’s verdict for insufficient evidence only
    when there is a complete absence of probative fact to support the jury’s conclusion.”
    
    Sanders, 364 S.W.3d at 208
    .
    A. Duty
    St. Luke’s must owe a duty to Mr. Tharp before it can be liable to him for
    negligence. Hoover’s 
    Dairy, 700 S.W.2d at 431
    ; see also 
    Leblanc, 278 S.W.3d at 207
    .
    “Whether a duty exists is purely a question of law.” Lopez v. Three Rivers Elec. Coop.,Inc.,
    7
    
    26 S.W.3d 151
    , 155 (Mo. banc 2000). In general, “a duty exists when a general type of
    event or harm is foreseeable.” Pierce v. Platte-Clay Elec. Co-op., Inc., 
    769 S.W.2d 769
    ,
    776 (Mo. banc 1989). The scope of a defendant’s duty is a question of law for the court to
    resolve. See Harris v. Niehaus, 
    857 S.W.2d 222
    , 225 (Mo. banc 1993). This Court has
    never before considered the scope of the duty hospitals owe to their patients when deciding
    whether to grant staff privileges to a physician. The Restatement of Torts, however, is
    instructive:
    Section 411 of the Restatement of Torts reads in pertinent part:
    An employer is subject to liability for physical harm to third persons caused
    by his failure to exercise reasonable care to employ a competent and careful
    contractor:
    (a) to do work which will involve a risk of physical harm unless it is skillfully
    and carefully done.
    RESTATEMENT (SECOND) OF TORTS § 411 (AM. LAW INST. 1965) (emphasis added).
    Comment a to Restatement § 411 explains the words “competent and careful” in this
    context mean a contractor who has the “knowledge, skill, experience, and available
    equipment which a reasonable man would realize that a contractor must have in order to
    do the work which he is employed to do without creating unreasonable risk of injury to
    others.” 
    Id. cmt. a.
        Applied in the context of credentialing physicians, a hospital,
    therefore, must “ensure the competency of its medical staff and the quality of medical care
    provided through prudent selection, review and continuing evaluation of the physicians
    granted staff privileges.” Barry R. Furrow, Managed Care Organizations and Patient
    Injury: Rethinking Liability, 31 GA. L. REV. 419, 457 (1997) (internal quotations omitted).
    8
    Accordingly, St. Luke’s owes a duty to its patients to credential only competent and careful
    physicians because it is foreseeable that incompetent or generally careless physicians could
    injure St. Luke’s patients. See Platte-Clay Elec. 
    Co-op., 769 S.W.2d at 776
    ; see also Baker
    v. Scott Cty. Milling Co., 
    20 S.W.2d 494
    , 499 (Mo. 1929) (“concluding the duty rests on
    the employer to select a skilled and competent contractor”). Because Mr. Tharp was
    St. Luke’s patient, St. Luke’s owed him this duty.
    B. Breach
    St. Luke’s must breach a duty owed to Mr. Tharp to be liable for negligence. A
    defendant breaches its duty when it “fail[s] to exercise reasonable care to perform [its]
    undertaking.” Hoover’s 
    Dairy, 700 S.W.2d at 433
    ; see also Chavez v. Cedar Fair, LP, 
    450 S.W.3d 291
    , 294 (Mo. banc 2014) (“The common law ordinary negligence rule requires a
    defendant to exercise the degree of care of a reasonable person of ordinary prudence under
    similar circumstances ….”). As noted above, a hospital’s undertaking – its duty – is to
    credential competent and careful physicians. See 
    Baker, 20 S.W.2d at 499
    ; RESTATEMENT
    (SECOND) OF TORTS § 411. A hospital, therefore, fulfills its duty by using reasonable care
    to credential competent and careful physicians. See Hoover’s 
    Dairy, 700 S.W.2d at 433
    ;
    
    Chavez, 450 S.W.3d at 294
    . Accordingly, St. Luke’s did not breach its duty to the Tharps
    unless it failed to use reasonable care to determine whether Mr. Tharp’s surgeon was
    qualified and therefore should be granted staff privileges. Hoover’s 
    Dairy, 700 S.W.2d at 433
    ; see also Lee v. Pulitzer Pub. Co., 
    81 S.W.3d 625
    , 634 (Mo. App. 2002) (“In Missouri,
    an employer will be held liable for the negligent action of an independent contractor when
    the employer fails to exercise reasonable care to hire a competent contractor.”)
    9
    (emphasis added); Sullivan v. St. Louis Station Assoc’s, 
    770 S.W.2d 352
    , 356 (Mo. App.
    1989) (concluding employer must exercise reasonable care in selecting “skilled and
    competent” contractor) (emphasis added); RESTATEMENT (SECOND) OF TORTS § 411;
    
    LeBlanc, 278 S.W.3d at 206
    (“concluding an employer is liable for an independent
    contractor’s negligence when the employer fails to exercise reasonable care in hiring a
    competent contractor”) (internal quotations omitted) (emphasis added).
    The Tharps contend St. Luke’s breached its duty by credentialing Mr. Tharps’
    surgeon because the surgeon did not list all the lawsuits he had defended over his career in
    his application for staff privileges as required by St. Luke’s bylaws. The Tharps’ evidence
    supporting their negligence theory focuses on St. Luke’s failure to follow its bylaws, but
    their evidence fails to address the surgeon’s qualifications. It is true, had St. Luke’s
    followed its bylaws by rejecting the surgeon’s application for failing to list his entire
    litigation history, Mr. Tharps’ surgeon would not have received staff privileges at St.
    Luke’s. However, St. Luke’s failure to follow its bylaws, alone, is insufficient to show St.
    Luke’s breached its duty to credential a competent and careful surgeon. Even though the
    surgeon did not list every lawsuit he had defended in his career, there was no evidence
    showing he was unqualified due to the number of lawsuits the surgeon had defended. In
    fact, the Tharps’ own expert admitted there was “no magical number” of lawsuits that
    denotes a surgeon is unqualified to practice medicine. Indeed, a physician’s specialty can
    have a dramatic impact on how frequently the physician is sued over the course of his or
    her career. See Anupam B. Jena, et al., Malpractice Risk According to Physician Specialty,
    10
    356 NEW ENGLAND J. MED. 629, 632 (2011). 2 The Tharps presented evidence St. Luke’s
    deviated from its bylaws, but there was no evidence showing St. Luke’s credentialed an
    unqualified surgeon. The record is devoid of any evidence Mr. Tharp’s surgeon lacked the
    knowledge, skill, and experience necessary to operate on patients like Mr. Tharp “without
    creating unreasonable risk of injury.” 3 RESTATEMENT (SECOND) OF TORTS § 411. Without
    evidence showing a reasonable investigation into the surgeon’s background and
    qualifications would have revealed he was unqualified to perform laparoscopic
    2
    In a study of more than 40,000 physicians, totaling nearly a quarter-million – physician
    years of experience, the authors found, “[t]he proportion of physicians facing a
    [malpractice] claim each year ranged from 19.1 percent in neurosurgery, 18.9 percent in
    thoracic–cardiovascular surgery, and 15.3 percent in general surgery to 5.2 percent in
    family medicine, 3.1 percent in pediatrics, and 2.6 percent in psychiatry,” thereby
    demonstrating the dramatic impact a physician’s specialty has on his or her likelihood to
    encounter a malpractice claim. Jena¸ et al., supra at 629.
    3
    The dissent claims the Tharps presented evidence of incompetence by way of their expert
    who testified about the surgeon’s record of other surgeries, including one which a patient
    died. Although this is evidence the surgeon fell below the standard of care in the past,
    falling below the standard of care “is evidence of ordinary negligence, but not
    incompetency.” Tendai v. Mo. Bd. of Reg. for Healing Arts, 
    161 S.W.3d 358
    , 371 (Mo.
    banc 2005) (overruled on other grounds). “‘Incompetency,’ as this Court has said, is a state
    of being," which, to prove, requires more than evidence of prior negligent conduct.
    Albanna v. State Bd. of Reg. for Healing Arts, 
    293 S.W.3d 423
    , 436 (Mo. banc 2009). Even
    acts of repeated negligence do not support finding a surgeon is incompetent when there is
    no evidence that shows a surgeon generally lacks a professional ability. 
    Albanna, 293 S.W.3d at 435
    . Accordingly, to establish incompetence, there must instead be evidence of
    the surgeon’s state of being, which shows the surgeon lacks the “knowledge, skill,
    experience, and available equipment which a reasonable man would realize that a
    contractor must have in order to do the work which he is employed to do without creating
    unreasonable risk of injury to others.” RESTATEMENT (SECOND) OF TORTS § 411 cmt. a.
    Despite the dissent’s claims, the Tharps’ expert never testified the surgeon was
    incompetent or lacked the knowledge, skill, and experience necessary to operate on patients
    like Mr. Tharp without creating an unreasonable risk of injury.
    11
    cholecystectomies, there is no evidence St. Luke’s breached its duty to the Tharps to
    credential competent and careful physicians.
    C. Causation
    Even if a plaintiff establishes a breach of duty, a successful negligence claim
    requires the plaintiff to also prove the breach caused the plaintiff damage. Hoover’s 
    Dairy, 700 S.W.2d at 431
    . To prevail on their negligence claim, therefore, the Tharps must present
    evidence that credentialing Mr. Tharp’s surgeon caused Mr. Tharp’s injuries.
    In all negligence cases, Missouri courts require the plaintiff to prove the defendant’s
    acts were both the actual and proximate cause of the plaintiff’s damage. Callahan v.
    Cardinal Glennon Hosp., 
    863 S.W.2d 852
    , 862 – 63 (Mo. banc 1993). Actual cause means
    causation in fact. 
    Id. at 861.
    The test for actual cause asks whether the plaintiff would
    have been injured but for some conduct on the defendant’s behalf. 
    Id. at 862.
    Proximate
    cause, also known as legal cause, means “the injury must be a reasonable and probable
    consequence of the act or omission of the defendant.” 
    Id. at 865.
    “Proximate cause
    inquires into the scope of foreseeable risk created by the defendant’s act or omission.” Nail
    v. Husch Blackwell Sanders, LLP, 
    436 S.W.3d 556
    , 563 (Mo. banc 2014). The proximate
    cause requirement ensures events that are “too far removed from the ultimate injury or
    damage” do not provide a basis for liability even if they are causal in fact. 
    Callahan, 863 S.W.2d at 865
    . 4
    4
    This Court, in Callahan, illustrated this concept by explaining, “[C]arried to the
    ridiculous, ‘but for’ the mother and father of the defendant conceiving the defendant and
    bringing him into this world, the accident would not have happened. Obviously, this is not
    a basis for holding the mother and father 
    liable.” 863 S.W.2d at 865
    .
    12
    Comment b to § 411 of the Restatement of Torts explains, “The employer of a
    negligently selected contractor is subject to liability … for physical harm caused by his
    failure to exercise reasonable care to select a competent and careful contractor, but only
    for such physical harm as is so caused” by the employer’s failure to use reasonable care
    in selecting the contractor. RESTATEMENT (SECOND) OF TORTS § 411, cmt. b (emphasis
    added). Further, “if the incompetence of the contractor consists in his lack of skill and
    experience…the employer is subject to liability for any harm caused by the contractor’s
    lack of skill [or] experience …. but not for any harm caused solely by the contractor’s
    inattention or negligence.” 
    Id. (emphasis added).
    The Restatement, therefore, does not
    allow recovery against a contractor’s employer if the contractor simply causes harm of any
    type or in any manner. Rather, courts must ask “whether the precise manner of a particular
    injury was a natural and probable consequence of [the employer’s] negligent act.” 
    Lopez, 26 S.W.3d at 156
    . Therefore, to prove causation under the negligent credentialing theory,
    a plaintiff must show: (1) but for the hospital’s breach of its duty to credential a competent
    and careful physician, the plaintiff would not have been injured; and (2) the plaintiff’s
    injuries were a natural and probable consequence of the breach of this duty. Otherwise,
    there is nothing to link a hospital’s act of credentialing a physician to the patient’s injuries.
    When a physician injures a patient, he or she may be liable to the patient for
    negligence or other tort. The hospital, however, cannot be liable for the physician’s
    negligence under a theory of negligent credentialing unless the patient’s injuries were the
    result of the hospital’s breach of a duty it owes to the patient. Because a hospital’s duty to
    its patients is to credential competent and careful physicians, a hospital’s act of
    13
    credentialing a physician is not the proximate cause of a patient’s injuries unless the
    injuries are a consequence of receiving treatment from an unqualified physician. If a
    surgeon injures a patient while operating, not because he or she lacks the general
    competence or care necessary to perform the procedure, but rather because the surgeon
    simply was negligent in that particular instance, the patient’s injuries are not the natural
    and probable consequence of credentialing the surgeon. After all, even a supremely
    qualified, competent, and careful physician may nevertheless injure a patient through an
    isolated negligent act. See Tendai v. Mo. State Bd. of Registration for Healing Arts, 
    161 S.W.3d 358
    , 369 (Mo. banc 2005) (overruled on other grounds). In this circumstance,
    recovery against the physician may be appropriate because the physician is the one at fault,
    but recovery against the hospital is not appropriate because the hospital bears no fault if it
    credentialed a competent and generally careful physician. Accordingly, a plaintiff cannot
    establish the causation element of a negligent credentialing claim unless there is evidence
    showing the patient’s injuries were the natural and probable consequence of the surgeon’s
    general incompetence or carelessness.
    Here, the Tharps’ evidence supports a finding of actual cause because but for
    St. Luke’s credentialing the surgeon in violation of its bylaws, Mr. Tharp’s surgeon would
    not have operated on him. The evidence, however, does not support a finding of proximate
    cause because Mr. Tharp’s injuries were not within “the scope of foreseeable risk” created
    by St. Luke’s act of credentialing Mr. Tharp’s surgeon. 5 
    Nail, 436 S.W.3d at 563
    . The
    5
    Under St. Luke’s bylaws, failing to provide complete information in the application for
    staff privileges is grounds to automatically remove a physician from consideration. This
    14
    Tharps failed to offer any evidence showing Mr. Tharp’s surgeon was unqualified to
    perform laparoscopic cholecystectomies and the surgeon’s incompetency or general
    carelessness was the proximate cause of Mr. Tharp’s injuries. Because there was no
    evidence showing Mr. Tharp’s surgeon was unqualified in this manner and, therefore,
    likely to injury any patient, there was insufficient evidence to support a finding St. Luke’s
    act of credentialing the surgeon caused Mr. Tharp’s injuries. Accordingly, there was
    insufficient evidence to support their negligent credentialing claim. 6
    requirement does not appear to be limited to information related to the physician’s
    qualifications. Thus, St. Luke’s failure to follow this bylaw requirement may offend other
    purposes beyond ensuring the qualifications of the physicians it credentials.
    6
    Although not raised in this appeal, the verdict director submitting the negligent
    credentialing claim was also deficient because it did not require the jury to find Mr. Tharp’s
    surgeon to be unqualified. "[A] not-in-MAI jury instruction must follow substantive law
    by submitting the ultimate facts necessary to sustain a verdict." Johnson v. Auto Handling
    Corp., 
    523 S.W.3d 452
    , 463 (Mo. banc 2017) (internal quotations omitted). Ultimate facts
    are facts the jury must find to return a verdict for the plaintiff. See Lasky v. Union Elec.
    Co., 
    936 S.W.2d 797
    , 800 (Mo. banc 1997) (“The instruction must hypothesize the facts
    essential to the plaintiff's claim.”). To hold a hospital liable for negligent credentialing, the
    ultimate facts a jury must find are: (1) the hospital credentialed an incompetent or generally
    careless physician; (2) the hospital was thereby negligent; and (3) as a direct result of such
    negligence, the plaintiff suffered damage. Litigants pursuing a negligent credentialing
    claim must not only present evidence of the physician's incompetence, but must also
    include this finding in the verdict director.
    15
    Conclusion
    The Tharps failed to make a submissible case of negligent credentialing. The circuit
    court’s judgment is reversed, and, pursuant to Rule 84.14, judgment is entered in favor of
    St. Luke’s.
    ___________________
    W. Brent Powell, Judge
    Fischer, C.J., Wilson, Russell, Breckenridge and Stith, JJ., concur;
    Draper, J., dissents in separate opinion filed.
    16
    SUPREME COURT OF MISSOURI
    en banc
    THOMAS E. THARP, et al.,                     )
    )
    Appellants/Cross-Respondents,         )
    )
    v.                                           )             No. SC96528
    )
    ST. LUKE’S SURGICENTER-                      )
    LEE’S SUMMIT, LLC,                           )
    )
    Respondent/Cross-Appellant.           )
    DISSENTING OPINION
    While the principal opinion would make a persuasive closing argument at trial on
    behalf of St. Luke’s Surgicenter-Lee’s Summit, LLC (hereinafter, “St. Luke’s”), I believe
    the principal opinion reaches beyond the standard of review in order to overturn the
    jury’s verdict. I disagree with its analysis, and therefore, I dissent.
    St. Luke’s challenges the circuit court’s judgment overruling its post-trial motion
    for judgment notwithstanding the verdict (hereinafter, “JNOV”). The standard of review
    of the denial of a JNOV is essentially the same as the overruling of a motion for directed
    verdict. Klotz v. St. Anthony’s Medical Center, 
    311 S.W.3d 752
    , 769 (Mo. banc 2010).
    “A case may not be submitted unless each and every fact essential to liability is
    predicated on legal and substantial evidence.” Moore v. Ford Motor Co., 
    332 S.W.3d 1
    749, 756 (Mo. banc 2011) (quoting Investors Title Co. v. Hammonds, 
    217 S.W.3d 288
    ,
    299 (Mo. banc 2007)). To determine whether the evidence was sufficient to support the
    jury’s verdict, an appellate court views the evidence in the light most favorable to the
    verdict and the plaintiff is given the benefit of all reasonable inferences. Keveney v. Mo.
    Military Acad., 
    304 S.W.3d 98
    , 104 (Mo. banc 2010). This Court will reverse a jury’s
    verdict for insufficient evidence only where there is a complete absence of probative fact
    to support the jury’s conclusion. 
    Klotz, supra
    .
    The principal opinion finds Thomas E. Tharp and Paula M. Tharp’s (hereinafter,
    “the Tharps”) negligent credentialing claim was insufficient as a matter of law because
    they failed to present evidence showing Mr. Tharp’s surgeon was incompetent generally.
    Demonstrating Mr. Tharp’s surgeon was incompetent generally was not required, as in
    fact, the primary question to be established by the evidence and put to the jury was, and
    is, did the hospital sufficiently investigate and act upon any indication of incompetency. 1
    See Larson v. Wasemiller, 
    738 N.W.2d 300
    , 306-09 (Minn. 2007); Frigo v. Silver Cross
    Hosp. & Med. Ctr., 
    377 Ill. App. 3d 43
    , 72 (2007). Therefore, this assertion by the
    principal opinion mischaracterizes the evidence presented to the jury.
    The Tharps presented the expert testimony of a professor of health care
    administration, specializing in health care credentialing, and a medical doctor,
    1
    While the principal opinion recognizes a hospital must “ensure the competency of its
    medical staff” when granting staff privileges, the opinion then proceeds to evaluate
    whether Mr. Tharp’s surgeon was unqualified. Being competent and being qualified are
    two separate inquires that are not equivalent determinations.
    2
    specializing in hepatobiliary and pancreas surgery. 2 The health care administration
    expert found St. Luke’s fell “very much below” the standard of care in credentialing Mr.
    Tharp’s surgeon. (Emphasis added). Specifically, the expert testified to records of other
    surgeries Mr. Tharp’s surgeon conducted that should have been included in his
    credentialing application but were not. The expert further testified to the circumstances
    surrounding some of those omitted surgeries, including one wherein the twenty-two year
    old female patient died. Additionally, the medical doctor opined Mr. Tharp’s surgeon fell
    below the standard of care in Mr. Tharp’s surgery.
    It “is the responsibility of the jury, not the court, ‘to determine the credibility of
    witnesses, resolve conflicts in testimony, and weigh evidence.’” Cox v. Kansas City
    Chiefs Football Club, Inc., 
    473 S.W.3d 107
    , 126 (Mo. banc 2015) (quoting State v.
    Letica, 
    356 S.W.3d 157
    , 167 (Mo. banc 2011)). “The jury is the sole judge of the
    credibility of witnesses,” and, as this Court has recently become fond of reiterating, it is
    free to believe or disbelieve any, all, or none of a witness’ testimony. 
    Keveney, 304 S.W.3d at 105
    (quoting Altenhofen v. Fabricor, Inc., 
    81 S.W.3d 578
    , 584 (Mo. App.
    W.D. 2002)).
    Contrary to the principal opinion, the jury was presented evidence that Mr.
    Tharp’s surgeon was incompetent generally and incompetent in this case specifically,
    hence supporting the Tharps’ claims. Because there was not a complete absence of
    2
    This is surgery on the gallbladder, liver, and pancreas.
    3
    probative fact to support the jury’s conclusion, as demanded by this Court’s standard of
    review, I would affirm the circuit court’s denial of St. Luke’s motion for JNOV.
    ___________________________
    GEORGE W. DRAPER III, JUDGE
    4