tanisha-ross-paige-v-saint-louis-metropolitan-police-department-steven-a ( 2015 )


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  •                    In the Missouri Court of Appeals
    Eastern District
    DIVISON FOUR
    TANISHA ROSS-PAIGE,             )                  No. ED101747
    )
    Respondent,              )
    )
    vs.                             )
    )                  Appeal from the Circuit Court of
    SAINT LOUIS METROPOLITAN        )                  the City of St. Louis
    POLICE DEPARTMENT, STEVEN A.    )
    GORI, MICHAEL A. DEEBA, SR.,    )
    SAINT LOUIS BOARD OF POLICE     )
    COMMISSIONERS, RICHARD H. GRAY, )                  Honorable Timothy J. Wilson
    BETTYE BATTLE TURNER, THOMAS )
    J. IRWIN and FRANCIS G. SLAY,   )
    )
    Appellants.              )                  Filed: June 30, 2015
    Introduction
    The St. Louis Board of Police Commissioners (Board) appeals the Circuit Court
    judgment in favor of Tanisha Ross-Paige (Plaintiff) on her claim that the St. Louis Metropolitan
    Police Department (SLMPD) retaliated against her, in violation of the Missouri Human Rights
    Act (MHRA), after she filed an internal complaint of sexual harassment and retaliation with the
    SLMPD. The Board asserts that the trial court erred in: (1) submitting Instruction No. 8 to the
    jury; and (2) overruling the Board’s motion for a new trial on the issue of punitive damages due
    to juror misconduct. We affirm.
    Factual and Procedural Background
    Plaintiff, a police officer, joined the canine unit of the SLMPD in 2009. In 2011, Sgt.
    Steven Gori was Plaintiff’s immediate supervisor and Lt. Michael Deeba was commander of the
    SWAT and canine units. Prior to June 2011, Plaintiff received only positive performance
    reviews.
    At the beginning of Plaintiff’s shift on June 2, 2011, she responded to a hostage situation
    with her dog, Duncan. After the scene was secured, Sgt. Gori approached Plaintiff, reprimanded
    her for failing to report to him upon her arrival, and informed her that he was changing her shift.
    Plaintiff became angry and challenged Sgt. Gori in the presence of other command rank officers,
    including Sgt. Craig Chromoga, the acting commander at the hostage call. When Sgt. Gori later
    called Plaintiff on the telephone to discuss the shift change, she yelled at and eventually hung up
    on him.
    On June 3, 2011, Plaintiff filed an “Equal Employment Opportunity Complaint Form”
    with the SLMPD’s human resources department claiming that she had experienced sexual
    discrimination and retaliation. On the form, Plaintiff wrote: “I feel like I’m being sexually
    harassed by my Sgt. Gori, and since I’m not accepting his advancement [sic] he’s started
    retaliating against me.”1 The same day, Sgt. Gori sent Plaintiff an email, which he copied to Lt.
    Deeba and Lt. Deeba’s superior officer, Captain Gwen Spicer, summoning Plaintiff to a meeting
    in his office on June 6, 2011.
    On June 6, 2011, Sgt. Chromoga completed a performance observation form (POF), at
    the request of Lt. Deeba, relating to the June 2 incident. Sgt. Chromoga alleged the following
    1
    Plaintiff subsequently provided the HR department a three-page memorandum detailing the
    alleged discrimination and retaliation. Although the memorandum does not appear in the record,
    Plaintiff testified at trial that, beginning in 2008, Sgt. Gori frequently commented on Plaintiff’s
    body, invited her on dates, and talked about having sex with her.
    2
    misconduct: “[Plaintiff] failed to notify her supervisor upon arrival at a 7250 on 06/02/11.
    [Plaintiff] was also reluctant to a duty hour change on 06/03/11 due to a detail.” Sgt. Chromoga
    also checked boxes indicating “Improvement Needed” by Plaintiff in the areas of
    “Knowledge/compliance with rules and authority” and “Communication skills.” Plaintiff also
    received an email from Lt. Deeba on June 6, 2011, admonishing: “It is not a subordinates [sic]
    job to question a [sic] order. It is not a subordinates [sic] job to wonder where the sergeant is. A
    subordinate should not be [sic] disrespectfully, insubordinate, and act irrational.”
    Plaintiff began an approved medical leave on June 15, 2011 and returned to work on
    September 26, 2011. While Plaintiff was on leave, Lt. Deeba received a report from an outside
    EEO consultant finding Plaintiff’s EEO complaint to be “without merit.”                However, the
    investigator recommended that the HR department:           refer the matter to the internal affairs
    division “for further action related to the poster”;2 counsel Sgt. Gori with regard to the SLMPD’s
    EEO policy and “how to communicate professionally and legally with employees”; and continue
    having Plaintiff “report to someone other than Sergeant Gori.”
    On September 1, 2011, Lt. Deeba emailed the following request to Capt. Spicer:
    [Plaintiff] initiated a complaint against me and Sergeant Gori. The
    findings of this complaint have been returned to both of us by the EEOC
    2
    In 2009, Plaintiff received a copy of a mock “wanted” posted with her photograph. The poster
    read:
    WANTED SUBJECT
    FOR HAVING THE MOST DANGEROUS BODY IN THE STL
    Tanisha Ross/Paige – aka “Apple Bottom”
    …
    Subject wanted for having the “BADDEST BODY” in the St. Louis area.
    Use extreme caution when approaching this subject. Approach this subject
    from behind for your own safety.
    To Be Considered Dangerous
    The SLMPD’s internal affairs department discovered that the wanted poster was forwarded from
    Sgt. Gori’s email address.
    3
    consultant, Mrs. Marti Bloodsaw. The findings for the sexual harassment and
    retaliation complaint were determined to be “without merit.”
    As you are aware, since the beginning of this erroneous complaint to the
    completion of this investigation, this officer has disrupted the operations of
    both SWAT and Canine.
    Further, I have been approached by every member of the Canine Unit,
    who feel unsafe and do not trust this officer and do not want to work with her.
    I request that [Plaintiff] be transferred immediately and I post this critical
    position.
    On September 19, 2011, Lt. Deeba sent another email requesting Plaintiff’s transfer. Lt.
    Deeba addressed the email to Col. Antoinette Filla and copied it to Capt. Spicer, Sgt. Carlos
    Ross,3 and the entire canine unit. This email stated:
    . . . . I spoke to HR today before I received your email and they advise that in
    the eeoc [sic] recommendation that [Plaintiff] indefinitely should not report to
    Sgt. Gori.
    That is what Mrs. Hicks told me from HR and that it had no restrictions
    on me. Per HR and the EEOC I was never a focus of a [sic] investigation[.] I
    was interviewed as a witness.
    This officer has several discipline issue [sic] pending, a shots fired, and
    further remedial training BEFORE she returns to work. I have given all of this
    to Captain Spicer when I was removed from the Chain of Command.
    [Plaintiff] was at the office today attempting to retrieve her car and dog.
    Officer Wilke called and told me this. I called her and told her this will not
    happen until she returns to work. She will also need 4 to 6 weeks of remedial
    training at the school due to the poor upkeep of her canine by her. That is per
    my lead canine trainer. Further, it will be my recommendation which I will
    submit in writing this week to you that due to [Plaintiff’s] insubordination and
    poor work ethic she be removed from the Canine Unit. . . .
    (emphasis in original). Upon Plaintiff’s return from medical leave, she and Duncan completed
    four weeks of remedial training.
    Plaintiff resumed work in the canine unit in October or November 2011. On November
    20, 2011, Lt. Deeba sent an email to Plaintiff, Sgt. Ross, Capt. Spicer, Col. Filla, and the entire
    3
    After Plaintiff filed her EEO complaint, the SLMPD removed her from Sgt. Gori and Lt.
    Deeba’s chain of command, and Plaintiff began reporting to Sgt. Ross of the traffic safety
    division.
    4
    canine unit prohibiting Plaintiff from using the computers in the canine unit office. Plaintiff did
    not receive the required monthly training in November and December 2011.
    During a monthly street-training session on January 4, 2012, another officer’s canine
    attacked Plaintiff, causing injury to Plaintiff’s left ankle and knee. Plaintiff required ongoing
    treatment for her knee injury, during which time she worked in the SLMPD’s communications
    department. In February 2012, the SLMPD “kenneled” Duncan and denied Plaintiff permission
    to visit him. On April 4 and 5, 2012, two female canine officers emailed Lt. Deeba requesting
    Plaintiff’s transfer to a different unit.
    On October 5, 2012, James Buntin, assistant director of the SLMPD’s HR department,
    sent Plaintiff a letter informing her that her physician “has placed permanent restrictions on you
    and has placed you at MMI (Maximum Medical Improvement).” In a letter dated November 21,
    2012, he informed Plaintiff that the Board “approved the recommendation to drop you from the
    rolls of the [SLMPD] effective November 21, 2012, due to your permanent medical restrictions.”
    Approximately one week later, Lt. Deeba submitted a report recommending that Duncan be
    retired and “donated to the care of” a department employee.
    Plaintiff subsequently applied for disability benefits.     Plaintiff attended a hearing
    regarding entitlement to disability benefits in May 2013. At the time of her trial in March 2014,
    she had not yet received a decision.
    Plaintiff filed claims with the Missouri Human Rights Commission in October 2012 and
    November 2012. After receiving notices of right to sue, she filed suit under the MHRA alleging
    that Sgt. Gori, Lt. Deeba, and the SLMPD discriminated against her on the basis of sex and
    retaliated against her for filing the EEO complaint.
    5
    The trial court conducted a five-day, bifurcated jury trial in March 2014. At the close of
    Plaintiff’s evidence, the Board moved for a directed verdict. In regard to Plaintiff’s retaliation
    claim, counsel for the Board argued:
    [T]here was no adverse employment action. [Plaintiff] was never demoted, she
    was never fired, she was never transferred. She left for medical leave on her
    own accord. There has been no evidence of an adverse action.
    To the extent the plaintiff wants to argue that not getting disability in a
    different proceeding is an adverse employment action, that’s simply – that
    simply was never pled, so any claims regarding disability should be dismissed.
    A dog bite from another officer is clearly not an employment action, and
    receiving an email wanting her to be transferred and then not being transferred
    is clearly not an adverse employment action.
    The trial court stated that “this is a fact question for the jury,” and it overruled the Board’s
    motion. The Board renewed its motion for a directed verdict at the close of all evidence,
    asserting that Plaintiff “failed to make [a] prima facie case, each and every element of each and
    every claim.” The trial court denied the motion.
    After the first phase of the trial, the jury returned a verdict for the Board on Plaintiff’s
    discrimination claim and a verdict for Plaintiff on her retaliation claim. The jury awarded
    Plaintiff $300,000 in compensatory damages and found Defendant liable for punitive damages.
    Following the second phase of trial, during which the jury heard argument regarding punitive
    damages, the jury assessed punitive damages in the amount of $7.2 million.4
    The Board filed a motion for judgment notwithstanding the verdict (JNOV) arguing that
    Plaintiff failed to present substantial evidence: (1) of an adverse employment action; and (2) a
    causal relationship between the adverse action and her EEO complaint. The Board also filed a
    motion for new trial on the following grounds: (1) roving commissions in the verdict director for
    4
    Plaintiff filed a post-trial motion to alter or amend the judgment by making an award of
    reasonable fees, and Defendant filed a motion to reduce the punitive damages award based upon
    the statutory cap set forth in Section 510.265. The trial court subsequently entered a judgment
    increasing compensatory damages to $510,190 and reducing punitive damages to $2,550,950.
    6
    retaliation; and (2) juror misconduct. After hearing arguments, the trial court entered an order
    denying the motions. The Board appeals.
    Standard of Review
    “Whether a jury was instructed properly is a question of law this [c]ourt reviews de
    novo.” Hervey v. Mo. Dep’t of Corr., 
    379 S.W.3d 156
    , 159 (Mo. banc 2012). We review the
    record in the light most favorable to submission of the instruction. Hayes v. Price, 
    313 S.W.3d 645
    , 650 (Mo. banc 2010). “Instructional errors are reversed only if the error resulted in
    prejudice that materially affects the merits of the action.” 
    Hervey, 379 S.W.3d at 159
    (quotation
    omitted). “To reverse on grounds of instructional error, the party challenging the instruction
    must show that the offending instruction misdirected, misled or confused the jury, and prejudice
    resulted.” Powderly v. S. County Anesthesia Assocs., Ltd., 
    245 S.W.3d 267
    , 276 (Mo.App.E.D.
    2008) (citing Dhyne v. State Farm Fire & Cas. Co., 
    188 S.W.3d 454
    , 458 (Mo. banc 2006)).
    We review a trial court’s decision to deny a motion for new trial based on juror
    misconduct for an abuse of discretion. Travis v. Stone, 
    66 S.W.3d 1
    , 3 (Mo. banc 2002). “A
    trial court’s ruling on a motion for new trial based on juror misconduct is given great weight, and
    the appellate court may reverse that ruling only ‘if it appears that the trial court abused its
    discretion in ruling on the issue of extraneous evidence or the issue of prejudice.’” Williams v.
    Daus, 
    114 S.W.3d 351
    , 365 (Mo.App.S.D. 2003) (quoting 
    Travis, 66 S.W.3d at 3
    ). A trial court
    abuses its discretion “when the ruling offends the logic of the circumstances or was so arbitrary
    and unreasonable that it shocks the sense of justice and indicates a lack of careful consideration.”
    
    Id. (quotation omitted).
    7
    Discussion
    1.   Instructional error
    In the Board’s first point on appeal, it claims that the trial court erred in submitting
    Instruction No. 8, the verdict director for retaliation, because each element of the disjunctive
    submission was not supported by substantial evidence. More specifically, the Board contends
    that Plaintiff failed to present substantial evidence to support two of verdict director’s seven
    disjunctive elements – namely, that the Board “denied the plaintiff paid time off to attend
    training” or “unjustly refused or delayed plaintiff’s disability claim.” Plaintiff counters that the
    Board did not preserve this claim for review and further asserts that substantial evidence
    supported each element of the verdict director.
    “Any issue submitted to the jury in an instruction must be supported by substantial
    evidence from which the jury could reasonably find such issue.” Hemphill v. Pollina, 
    400 S.W.3d 409
    , 416 (Mo.App.W.D. 2013) (quotation omitted). “Substantial evidence is evidence
    which, if true, is probative of the issues and from which the jury can decide the case.” 
    Id. We review
    the record in the light most favorable to submission of the instruction. 
    Hayes, 313 S.W.3d at 650
    . “When an instruction is given in the disjunctive, the plaintiff must introduce
    evidence that supports the submission of each allegation.” Meyer v. Lockard, 
    118 S.W.3d 245
    ,
    250 (Mo.App.W.D. 2003). See also 
    Powderly, 245 S.W.3d at 277
    . “If each allegation presented
    in the instruction is not supported by the evidence, and the giving of the instruction is not
    supported by the evidence, then the giving of the instruction is error.” 
    Id. As an
    initial matter, we consider whether the Board preserved the particular instructional
    error asserted on appeal, namely that Instruction No. 8 included disjunctive elements that were
    unsupported by substantial evidence. “In order to assign as error the giving or failure to give an
    8
    instruction, a party ‘must make specific objections to the giving or failure to give instructions
    before the jury retires to consider its verdict; the objections and grounds therefore must be stated
    distinctly on the record, and the objections must also be raised in the motion for new trial.’”
    Berra v. Danter, 
    299 S.W.3d 690
    , 702 (Mo.App.E.D. 2009) (emphasis in original) (quoting
    Sparkman v. Columbia Mut. Ins. Co., 
    271 S.W.3d 619
    , 624 (Mo.App.S.D. 2008)). See also
    Rule 70.03.5 “A vague, general objection preserves nothing for review because it does not allow
    the trial court to make an informed ruling on the validity of the objection.” 
    Id. See also
    Goralnik v. United Fire & Cas. Co., 
    240 S.W.3d 203
    , 210 (Mo.App.E.D. 2007). Accordingly,
    when objecting to a proffered disjunctive instruction on the grounds that it is not supported by
    substantial evidence, a party must: (1) direct the trial court’s attention to the specific element
    alleged to be unsupported by evidence in the record; and (2) explain “why in the context of the
    evidence presented during the trial the specified element is not supported by the evidence[.]”
    
    Sparkman, 271 S.W.3d at 625
    . We may not review on appeal an instructional error that was not
    properly raised before the trial court. Giddens v. Kansas City S. Ry. Co., 
    29 S.W.3d 813
    , 823
    (Mo. banc 2000).
    Following the close of the evidence, the trial court held an instruction conference during
    which counsel for the SLMPD reasserted the argument, presented in support of its earlier
    motions for directed verdict, that Plaintiff failed to make a submissible case of retaliation
    5
    Rule 70.03 provides, in pertinent part:
    Counsel shall make specific objections to instructions considered erroneous.
    No party may assign as error the giving or failure to give instructions unless
    that party objects thereto before the jury retires to consider its verdict, stating
    distinctly the matter objected to and the grounds of the objection . . . . The
    objections must also be raised in the motion for new trial . . . .
    9
    because she presented no evidence demonstrating that the SLMPD took adverse employment
    against her in violation of the MHRA.6 With respect to Instruction No. 8, defense counsel stated:
    Instruction No. 8, again, I’ll read it. Our objection in the entirety, or gave
    plaintiff a negative write-up or assigned plaintiff unfavorable shifts or denied
    plaintiff paid time off to attend training or failed to allow the plaintiff to apply
    for the sergeant’s exam, as there’s no evidence of those allegations, and they’re
    not tangible employment actions.
    In addition, we object to the phrase, or unjustly refused or delayed
    plaintiff’s disability claim, as, again, there’s no evidence of this. It’s not a
    tangible employment action. In fact, the defendants have no authority or
    control over plaintiff’s disability, which was shown on the record, and this
    claim would be correctly asserted against a defendant not in this party, or in
    this claim.
    We also object on the second element that or refusal to submit to sexual
    advances, just that phrasing itself, as it doesn’t correctly state the law.
    In addition, we propose that there would be another element saying that,
    first, plaintiff had to file her complaint of harassment or retaliation before these
    acts could trigger retaliation.
    Counsel was clearly focused on the submissibility of the claim, i.e. Plaintiff’s failure to prove a
    “tangible employment action,” rather than on the defectiveness of the verdict director. As
    counsel for the Board acknowledged at oral arguments, the Board’s “position at that time was
    there was no submissible case.”
    The trial court submitted Instruction No. 8 as follows:
    Your verdict must be for plaintiff and against defendant Saint Louis
    Board of Police Commissioners on plaintiff’s claim of unlawful retaliation if
    you believe:
    First, defendant discharged plaintiff or gave plaintiff a negative write up or
    assigned plaintiff with unfavorable shifts or denied the plaintiff paid time
    off to attend training or failed to allow the plaintiff to apply for the
    sergeant’s exam or unjustly refused or delayed plaintiff’s disability claim
    or created a severe and pervasive hostile environment for the plaintiff, and
    6
    “To establish a prima facie case of retaliation under the MHRA, a plaintiff must prove that: (1)
    [s]he complained of discrimination; (2) the employer took adverse action against [her]; and (3) a
    causal relationship existed between the complaint and the adverse action.” McCrainey v. Kansas
    City Mo. Sch. Dist., 
    337 S.W.3d 746
    , 753 (Mo.App.W.D. 2011).
    10
    Second, plaintiff’s complaint of sexual harassment or refusal to submit to
    sexual advances was a contributing factor in such discriminatory acts, and
    Third, as a direct result of such conduct, plaintiff sustained damage.
    After the trial, the Board filed a motion for JNOV renewing the argument (previously
    presented in its motions for directed verdict and at the instruction conference) that Plaintiff failed
    to make a submissible case. The Board asserted that Plaintiff “failed to present substantial
    evidence for every fact essential to establish liability on her claim for retaliation.” According to
    the Board, Plaintiff “failed to prove the second and third elements of her retaliation claim – that
    any adverse employment action was taken against her following the [EEO] complaint, or that
    there was a causal relationship between her grievance and any adverse employment action.”
    In its contemporaneously filed motion for a new trial, the Board raised instructional error
    for the first time, arguing that Instruction No. 8 gave the jury a roving commission. Specifically,
    the Board claimed that Instruction No. 8 was improper because it: (1) “misstated Missouri law
    on retaliation and constituted a roving commission”; (2) “included purported acts by defendant
    which were not actionable retaliatory adverse employment actions” and was, therefore, a roving
    commission; and (3) “failed to include the required element that the plaintiff engaged in
    protected activity,” which allowed the jury “to find retaliation for actions that occurred before
    [P]laintiff made a complaint of sexual harassment.”7 (emphasis in original).
    7
    In the Board’s memorandum in support of its motion for new trial, it argued, as it does on
    appeal, that the trial court erred in submitting Instruction No. 8 to the jury because it “included
    actions for which there was no substantial evidence.” In its reply brief, the Board argues that
    raising an issue in a supporting memorandum is sufficient to preserve it. We need not address
    this argument because the Board did not raise the instructional error during trial as required by
    Rule 70.03. The Board’s argument in its motion for new trial “does not remedy [its] failure to
    register specific objections . . . during the instruction conference as required by Rule 70.03.”
    Edwards v. Gerstein, 
    363 S.W.3d 155
    , 170 (Mo.App.W.D. 2012).
    11
    The Board neither appeals the trial court’s denial of its motion for JNOV, which attacked
    the submissibility of Plaintiff’s retaliation case, nor challenges Instruction No. 8 on the basis of
    roving commission, as it did in its motion for new trial. Rather, the Board asserts problems with
    the disjunctive nature of the instruction that it did not bring to the trial court’s attention either in
    its objections at the instruction conference or in its motions for directed verdict, motion for
    JNOV, or motion for new trial.
    The Board argues on appeal that Instruction No. 8 was erroneous because, by submitting
    a disjunctive instruction, Plaintiff was required to support each element with substantial
    evidence. The Board’s point relied on states:
    The trial court erred in submitting the retaliation instruction (Instruction 8)
    because the instruction submitted alternative theories of recovery, not all of
    which were supported by substantial evidence, in that there was no evidence
    that the Board “denied the plaintiff paid time off to attend training,” and there
    was no competent evidence that the Board “refused or delayed plaintiff’s
    disability claim.”
    The Board’s objection at trial and post-trial motions neither challenged the disjunctive
    nature of Instruction No. 8 nor specifically and distinctly asserted that Plaintiff’s instruction was
    defective for failing to support the disjunctive submissions. Instead, the Board focused on the
    lack of “tangible employment actions” and causal relationship between Plaintiff’s protected
    activity and the alleged adverse actions. In addition, the Board did not offer an alternative
    instruction or request that the trial court delete from Instruction No. 8 the problematic disjunctive
    elements. “The trial court has no obligation to ferret out specificity, which a party chooses not to
    distinctly articulate in its objection, in order to make an informed ruling on a general objection.”
    
    McCrainey, 337 S.W.3d at 755
    . We cannot conclude, on this record, that the Board sustained its
    burden under Rule 70.03 “to register a specific objection to the verdict director . . . that was
    12
    designed to avert error or to allow the circuit court to make an intelligent ruling.” Edwards v.
    Gerstein, 
    363 S.W.3d 155
    , 170 (Mo.App.W.D. 2012).
    Even if the Board’s attack on Instruction No. 8 were preserved, the Board has failed to
    demonstrate reversible error. As previously stated, we review the record in the light most
    favorable to submission of the instruction. Bach v. Winfield-Foley Fire Protection Dist., 
    257 S.W.3d 605
    , 608 (Mo. banc 2008). “Instructional errors are reversed only if the error resulted in
    prejudice that materially affects the merits of the action.” 
    Id. The Board
    claims that “there is no evidence – much less substantial evidence – to support
    the theory that the Board denied [Plaintiff] paid time off to attend training.” The Board concedes
    that there was “extensive evidence” about training and, indeed, five pages of Plaintiff’s brief is
    devoted to referencing testimony about training. In essence, Plaintiff’s evidence established that,
    in the months following her complaints of harassment, she was required to undergo training, she
    was unable to obtain the necessary training, and her failure to do so led to criticism.8 Officer
    Carol Seithel, head trainer of the SLMPD’s canine division, testified that the SLMPD required
    canine officers to train with their dogs “approximately sixteen hours per month.” According to
    Officer Seithel, Plaintiff completed no required training in November and December 2011. Lt.
    Deeba and Officer Joseph Dobbs, another trainer with the canine unit, stated that missing two
    months of required training was “unacceptable.” Officer Dobbs’s testimony that Officer Seithel
    finally scheduled Plaintiff for training on January 4, 2012, suggests that the SLMPD was
    8
    The Board contends that Plaintiff repeatedly changed her theory regarding training. The
    Board’s arguments are in the nature of attacks on the weight of the evidence. “This court may
    not rule on the weight of the evidence in a jury-tried case.” Armon v. Griggs, 
    60 S.W.3d 37
    , 40
    (Mo.App.W.D. 2001).
    13
    responsible for scheduling training.9 Although we agree that were we the factfinders we might
    conclude otherwise, a review of the record persuades us that a jury could reasonably infer that,
    following her complaint, the SLMPD denied required training to Plaintiff.
    The Board also contends that there was “no competent evidence” that the Board refused
    Plaintiff’s disability claim. According to the Board, “there could be no competent evidence to
    establish this point because, under Missouri law, exclusive authority over [Plaintiff’s] application
    for Disability Retirement – which is the ‘disability claim’ at issue – lies with the Board of
    Trustees of the Police Retirement System.”        Plaintiff counters that the Board’s argument relates
    solely to retirement disability, but Instruction No. 8 referred to long-term disability. Plaintiff
    further asserts that there was substantial evidence that the Board “contributed to cause a delay or
    denial in [Plaintiff’s] receipt of disability benefits.”
    Plaintiff testified that she was permanently disabled by the injury she sustained from the
    dog attack in January 2012. Plaintiff identified her “application for retirement and disability”
    and described the benefits she expected to receive. Plaintiff stated that she attended a hearing on
    her application and “was told that I would be contacted and advised as to what the outcome was
    going to be.” This exchange followed:
    [COUNSEL]: Have you heard anything at all from this board since
    then?
    [PLAINTIFF]: Nothing at all.
    [COUNSEL]: Have you received a single cent in disability from this
    department?
    [PLAINTIFF]: No, I have not.
    The Board, in turn, presented Monica Green, the HR manager responsible for the
    SLMPD’s benefits programs, who explained the distinction between long-term disability, which
    9
    In her cross-examination of Officer Seithel, Plaintiff adduced evidence that Officer Seithel
    actively supported Lt. Deeba’s efforts to remove Plaintiff from the canine unit.
    14
    was paid by the Board, and retirement (or pension) disability, which was paid by the Police
    Retirement System of St. Louis. Ms. Green stated that the Board paid Plaintiff $20,432.67 in
    long-term disability benefits. Ms. Green clarified that the Board had no control over the Police
    Retirement System, a separate entity responsible for disability retirement benefits. “[A] jury is
    free to believe any, all, or none of a witness’s testimony.” Mitchell v. Kardesch, 
    313 S.W.3d 667
    , 675 (Mo. banc 2010). Based on Plaintiff’s testimony that she had not “received a single
    cent in disability from this department,” a jury could reasonably infer that, following her
    complaint of discrimination, she was refused disability benefits. Point denied.
    2. Juror Misconduct
    In its second and final point, the Board claims the trial court erred in overruling the
    Board’s motion for a new trial based on juror misconduct. More specifically, the Board contends
    that it was entitled to a “strong presumption of prejudice” because “a juror conducted an
    independent, internet investigation into the question ‘Where do punitive damages go?’” In
    response, Plaintiff asserts that the trial court did not err in overruling the Board’s motion for a
    new trial because the information gathered by the juror was not extrinsic factual evidence and
    there was no evidence of prejudice.
    The general rule, known as the Mansfield rule, “is that a juror’s testimony about jury
    misconduct allegedly affecting deliberations may not be used to impeach the jury’s verdict.”
    Travis v. Stone, 
    66 S.W.3d 1
    , 4 (Mo. banc 2002). Courts recognize an exception to this general
    rule, however, and allow a party to attack a verdict with evidence of juror misconduct that
    “occurred outside the jury room, such as the alleged gathering of extrinsic evidence . . . .” 
    Id. “That is
    to say that the juror testimony must allege that extrinsic evidentiary facts (i.e., facts
    bearing on trial issues but not properly introduced at trial) were interjected into the jury’s
    15
    deliberations . . . .”10 Williams v. Daus, 
    114 S.W.3d 351
    , 365 (Mo.App.S.D. 2003) (quoting
    Neighbors v. Wolfson, 
    926 S.W.2d 35
    , 37 (Mo.App.E.D. 1996)).              “Extrinsic evidentiary facts
    enter a jury’s deliberations when, for example, a juror visits an accident scene without the court’s
    authorization and then shares his observations with his fellow jurors, or when a juror brings a
    newspaper into the jury room and reads an article from it to the venire.” 
    Neighbors, 926 S.W.2d at 37
    (internal citations omitted). See also 
    Williams, 114 S.W.3d at 365
    . Once the non-
    prevailing party has established that a juror gathered extrinsic evidentiary facts, “the burden
    shifts to the opposing party to show that no prejudice resulted from it.” 
    Travis, 66 S.W.3d at 4
    .
    At the start of trial, the trial court read the following instruction to the jury:
    You must not conduct any independent research or obtain any information of
    any type by reference to any person, textbooks, dictionaries, magazines, the use
    of the internet or any other means about any issues of this case or any
    witnesses, parties, lawyers, medical or scientific terminology or evidence that
    is in any way involved in this trial.
    (emphasis added).11 Several days after the jury returned its verdict, the Board’s trial counsel
    learned that, despite the trial court’s admonishments, juror Kevin Hink googled the inquiry
    10
    In contrast, a party may not attack a verdict with juror testimony relating to “matters inherent
    in the verdict,” such as allegations that:
    the juror did not understand the law as contained in the court’s instructions, or
    that he did not join in the verdict, or that he voted a certain way due to a
    misconception of the evidence, or misunderstood the statements of a witness,
    or was mistaken in his calculations, or other matters “resting alone in the
    juror’s breast.”
    Stotts v. Meyer, 
    822 S.W.2d 887
    , 889 (Mo.App.E.D. 1991) (quoting Baumle v. Smith, 
    420 S.W.2d 341
    , 348 (Mo. 1967)).
    11
    Additionally, prior to each break, the trial court admonished the jury:
    Please do not read, view or listen to any newspaper, radio or television report
    on the trial. Do not do any research or investigation on your own regarding the
    case. Until you are discharged as jurors, the prohibition on electronic
    communications and internet use related to the case is in effect. This
    prohibition applies to all electronic devices such as smart phones, laptops, or
    iPads, all forms of electronic communication such as email, text messages or
    blogging, and internet research tools and social media like Google, Facebook
    16
    “where do punitive damages go?” during the second phase of trial. In its motion for new trial,
    the Board argued it was entitled to “a new trial on the limited issue of the amount of punitive
    damages because of jury misconduct during deliberations.” The Board filed with its motion the
    affidavits of its trial attorneys stating that, after the trial, a juror told them he had googled
    punitive damages during deliberations.12
    The trial court conducted a hearing on the Board’s motion for new trial at which it
    elicited testimony from Juror Hink. At the hearing, Juror Hink testified that, during deliberations
    on the issue of punitive damages, he used his cell phone to “Google[] what a punitive damage
    was,” and the first link his search retrieved was a Wikipedia article.13 Juror Hink stated that he
    read aloud the first few sentences of the article but could not “say with certainty whether people
    heard me or not . . . .” Juror Hink recalled either reading or summarizing the following lines of
    the Wikipedia article:
    [P]unitive damages or exemplary damages are damages intended to reform
    or deter the defendant and others from engaging in conduct similar to that
    which form the basis of the lawsuit. Although the purpose of punitive
    or Twitter. You are still free to use electronic communications and the internet
    outside of the courtroom, but only for purposes wholly unrelated to the case.
    12
    Plaintiff filed a motion to strike affidavits of defense counsel on hearsay grounds. Although
    no objections to the juror’s testimony appears in the transcript from the hearing, the trial court’s
    judgment stated: “Plaintiff opposed the request for an evidentiary hearing contending this is not
    a case in which a juror gathered extrinsic evidence concerning matters under deliberation or
    where the alleged misconduct was extrinsic to the jury’s verdict.” However, Plaintiff does not
    argue that the trial court erred in admitting the juror’s testimony and, in fact, relies on that
    testimony to support her contention that the trial court properly found that the extrinsic evidence
    did not prejudice the jury.
    13
    Wikipedia is an “open access” internet encyclopedia. U.S. v. Lawson, 
    677 F.3d 629
    , 634 (4th
    Cir. 2012) (applying the presumption of prejudice to juror misconduct by consulting a dictionary
    or encyclopedia). “Wikipedia is written collaboratively by largely anonymous internet
    volunteers who write without pay. Anyone with internet access can write and make changes to
    Wikipedia articles (except in certain cases where editing is restricted to prevent disruption or
    vandalism).” 
    Id. at 650
    (quoting http://en.wikipedia.org/wiki/Wikipedia:About). Juror Hink
    provided the trial court printouts of his Google search results and the Wikipedia article on
    punitive damages.
    17
    damages is not to compensate the plaintiff, the plaintiff will receive some or –
    all or some portion of the punitive damage award.
    [P]unitive damages are often awarded where compensatory damages are
    deemed an inadequate remedy.
    Juror Hink explained that he performed this internet search because “it was one of many
    questions that we [jurors] were asking each other . . . . And I guess I felt inadequately informed
    to render that kind of an opinion.”
    Juror Hink testified that he did not believe the information he obtained on the internet
    was “decisive in determining the amount of damages” and that the jury did not agree upon an
    amount of punitive damages until “a while” after his Google search. However, Juror Hink
    acknowledged that he “was the one that made the final suggestion of seven [million dollars].”
    Juror Hink explained:
    I had to come up quite a bit from where I was originally at in my – in my mind.
    I didn’t really get uncomfortable until we were up over five, but I – the brevity
    of the debate and the – and what I mean by that is everybody wanted to get out
    of there, and so that was just a last ditch effort to bring in people who were
    pretty far apart.
    Juror Hink affirmed that he did not “Google any particularized questions using any names of the
    parties or witnesses in this case.”
    After the hearing, the trial court entered a written order finding that “what the juror did
    here was clearly wrong” and “in stark defiance of repeated admonitions by this Court not to
    access GOOGLE concerning the case . . . .” (emphasis in original). However, the trial court
    found that the information Juror Hink obtained was not the type of extraneous evidence to trigger
    the presumption of prejudice and that there was “no[] prejudice as would warrant the setting
    aside of the jury’s verdict.”
    The Board maintains that “[r]eading the Wikipedia article is no different from bringing a
    map or a newspaper into the jury room,” which has been held to trigger the presumption of
    18
    prejudice, and “should be treated no differently.” (internal citation omitted). In support of its
    argument, the Board cites State ex rel. Koster v. McElwain, 
    340 S.W.3d 221
    (Mo.App.W.D.
    2011)14 and Neighbors v. Wolfson, 
    926 S.W.2d 35
    (Mo.App.E.D. 1996). In Koster, the Western
    District affirmed habeas relief for the criminal defendant, who was convicted of murdering his
    mother, because “a map that was not in evidence was provided to the jury at the jury’s request
    and in the midst of its deliberations . . . .” 
    Koster, 340 S.W.3d at 255
    . The State’s theory at the
    defendant’s trial required the jury to make “a reasonable inference” that the defendant could
    accomplish the geographic and temporal logistics of the crime. 
    Id. at 257.
    Given the nature of
    the case, the jury clearly used the map to determine whether the defendant “could have murdered
    his mother in the manner theorized by the State.” 
    Id. The Koster
    court therefore concluded that
    the map contained extrinsic evidentiary facts and the State did not rebut the presumption that
    delivery of the map to the jury prejudiced the defendant. 
    Id. In Neighbors,
    this court found that “a booklet containing statements bearing on a central
    issue in the case” introduced extrinsic evidentiary facts into the jury’s deliberations. 
    Neighbors, 926 S.W.2d at 37
    -38. In that case, the plaintiff sued her obstetrician because he recommended
    the administration of Pitocin, which caused her uterus to rupture, resulting in severe brain
    damage to her baby. 
    Id. at 37.
    The jury returned a verdict for the defendant obstetrician, and the
    plaintiff moved for an evidentiary hearing to investigate possible juror misconduct because “one
    of the jurors, a former insurance adjuster, had brought a booklet into the jury room that discussed
    the use of Pitocin and apparently presented it in a favorable light.” 
    Id. The trial
    court denied the
    14
    “No rational basis appears for distinguishing between civil and criminal cases as to the issues
    presented.” State v. Stephens, 
    88 S.W.3d 876
    , 882 n.3 (Mo.App.W.D. 2002).
    19
    plaintiff an evidentiary hearing, and she appealed. 
    Id. On appeal,
    this court found that the
    booklet constituted extrinsic factual evidence relating to a “central issue” in the case.15 
    Id. at 38.
    Unlike the map and informational booklet at issue in Koster and Neighbors, the
    Wikipedia article acquired by Juror Hink neither related to a factual determination that was
    essential to resolution of the case nor supported the viability of either party’s theory.
    Importantly, juror Hink’s Google search posed a legal question rather than a factual question. In
    other words, the jury did not have to answer the question “where do punitive damages go?” to
    reach a verdict in this case. See e.g., U.S. v. Blumeyer, 
    62 F.3d 1013
    , 1017 (8th Cir. 1995).
    Although not precedential, U.S. v. Cheyenne provides useful guidance in this case. 
    855 F.2d 566
    (8th Cir. 1988).       In Cheyenne, the jury referenced a pocket dictionary during
    deliberations to define the terms “callous” and “wanton.” 
    Id. at 567.
    The United States Court of
    Appeals for the Eighth Circuit held that the jury’s self-instruction on a legal definition was not
    presumptively prejudicial because it did not relate to the facts under deliberation or “bear[] on
    the defendant or on the acts alleged in the indictment.” 
    Id. at 568.
    The court explained:
    “Where, as in this case, the jury simply supplements the court’s instructions of law with
    definitions culled from a dictionary, it remains within the province of the judge to determine
    whether the conduct distorted the jury’s understanding of the law to the prejudice of the
    defendant.” 
    Id. The court
    concluded that the trial court did not abuse its discretion in holding
    15
    The Neighbors court nonetheless affirmed the trial court’s judgment denying the plaintiff a
    post-trial evidentiary hearing because the defendant properly objected to the juror testimony
    “thereby rendering the jurors incompetent to give testimony tending to impeach their verdict.”
    
    Neighbors, 926 S.W.2d at 38
    . “[I]t is currently unclear whether the absence of an objection is an
    absolute prerequisite to the admissibility of juror testimony in Missouri.” Mudd, James R.,
    Liberalizing the Mansfield Rule in Missouri: Making Sense of the Extraneous Evidence
    Exception After Travis v. Stone, 
    69 Mo. L
    . Rev. 779, 787 (Summer 2004). “Courts are
    inconsistent as to whether the absence of objection is a necessary element in establishing the
    admissibility of juror testimony or merely an independent exception to the Mansfield Rule.” 
    Id. 20 that
    the jury’s improper use of a dictionary did not prejudice the defendant. 
    Id. See also
    Yannacopoulos v. Gen. Dynamics Corp., 
    75 F.3d 1298
    , 1304 (8th Cir. 1996); 
    Blumeyer, 62 F.3d at 1017
    .
    In the instant case, Juror Hink’s act of researching punitive damages and reading a
    Wikipedia article was similar to the Cheyenne jury’s use of a dictionary. The information Juror
    Hink obtained from Wikipedia defined the legal term “punitive damages” and explained their
    purpose in a manner consistent with the trial court’s instructions and Missouri law. See, e.g.,
    State v. Suschank, 
    595 S.W.2d 295
    , 298 (Mo.App.E.D. 1979).                  Most importantly, the
    information contained in the article neither related to a disputed factual issue nor supported
    Plaintiff’s theory of the case. Nor did the Wikipedia article either support or undermine witness
    credibility. See, e.g., State v. Cook, 
    676 S.W.2d 915
    , 917 (Mo.App.E.D. 1984). We therefore
    conclude that Juror Hink’s independent, outside research, while improper, did not reveal
    extrinsic, evidentiary facts creating a presumption of prejudice.16 The trial court did not abuse its
    discretion in denying the Board a new trial on punitive damages based on juror misconduct.
    Point denied.
    Conclusion
    The judgment of the trial court is affirmed.
    16
    The Board argues that “the internet search here was not analogous to consulting a dictionary”
    because: (1) the internet is not limited to “standard definitions of words only” but rather contains
    “a vast universe of knowledge and opinions”; and (2) Juror Hink sought, not a legal definition,
    but the answer to a legal question. We primarily base our decision in this case on the
    information Juror Hink sought and obtained, and not on the specific resource he consulted.
    21
    Patricia L. Cohen, Presiding Judge
    Roy L. Richter, J., and
    Robert M. Clayton III, J., concur.
    22