Crystal Combs v. Department of Homeland Security ( 2023 )


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  •                            UNITED STATES OF AMERICA
    MERIT SYSTEMS PROTECTION BOARD
    CRYSTAL COMBS,                                  DOCKET NUMBER
    Appellant,                          DC-0432-18-0552-I-2
    v.
    DEPARTMENT OF HOMELAND                          DATE: February 16, 2023
    SECURITY,
    Agency.
    THIS ORDER IS NONPRECEDENTIAL 1
    Neil C. Bonney, Esquire, Virginia Beach, Virginia, for the appellant.
    John T. Koerner, Esquire, Washington, D.C., for the agency.
    BEFORE
    Cathy A. Harris, Vice Chairman
    Raymond A. Limon, Member
    Tristan L. Leavitt, Member
    REMAND ORDER
    ¶1         The agency has filed a petition for review of the initial decision, which
    reversed the appellant’s removal. For the reasons discussed below, we AFFIRM
    the reversal of the removal action. We REMAND the case to the regional office
    1
    A nonprecedential order is one that the Board has determined does not add
    significantly to the body of MSPB case law. Parties may cite nonprecedential orders,
    but such orders have no precedential value; the Board and administrative judges are not
    required to follow or distinguish them in any future decision s. In contrast, a
    precedential decision issued as an Opinion and Order has been identified by the Board
    as significantly contributing to the Board’s case law. See 
    5 C.F.R. § 1201.117
    (c).
    2
    for further adjudication of the appellant’s claim that the agency retaliated against
    her for protected activity under the Rehabilitation Act of 1973.
    BACKGROUND
    ¶2         The appellant was formerly employed as a Management and Program
    Analyst, GS-0343-14, with the agency’s Office of the Chief Information Officer.
    Combs v. Department of Homeland Security, MSPB Docket No. DC-0432-18-
    0552-I-1, Initial Appeal File (IAF), Tab 4 at 38. At some point in 2012, the
    appellant filed an equal employment opportunity (EEO) compl aint, alleging that
    the agency had failed to provide her with reasonable accommodation for her
    disabilities, which required her to telework full time. Combs v. Department of
    Homeland Security, MSPB Docket No. DC-0432-18-0552-I-2, Appeal File
    (I-2 AF), Tab 5 at 6-7. On August 11, 2015, while the 2012 complaint was still
    pending, the appellant filed a second EEO complaint, alleging that the agency
    continued its failure to provide reasonable accommodation and was also
    discriminating against her based on her disability and in reprisal for her prior
    protected activity. 
    Id. at 2-3
    .
    ¶3         On August 21, 2015, the appellant’s supervisor issued the appellant a
    Notice of Unacceptable Performance and Establishment of a Performa nce
    Improvement Period (PIP).         IAF, Tab 5 at 40-47.    The notice advised the
    appellant that her performance was unacceptable in three critical elements (Core
    Competency #2:         Customer Service; Core Competency #5:              Technical
    Proficiency; and Performance Goal #3:       Acquisition Planning) and explained
    what the appellant was required to accomplish in order to meet the “Achieved
    Expectations” level in each critical element before the end of the PIP. 
    Id.
     The
    PIP was initially scheduled to last 60 days but was subsequently extended through
    October 30, 2015, for a total of 71 calendar days. IAF, Tab 4 at 285.
    ¶4         On December 3, 2015, the appellant’s supervisor determined that the
    appellant had not met the requirements imposed in the PIP, and he proposed her
    3
    removal under 5 U.S.C. chapter 43. 
    Id. at 270-78
    . The appellant was removed on
    February 9, 2016. 2    
    Id. at 224
    . Shortly thereafter, on February 25, 2016, the
    appellant amended her 2015 EEO complaint to include the proposal notice and
    removal as alleged discriminatory actions. I-2 AF, Tab 5 at 8-9.
    ¶5        On May 24, 2017, the appellant filed a Board appeal contesting her
    removal.    Combs v. Department of Homeland Security, MSPB Docket No.
    DC-0432-16-0537-I-1, Initial Decision (Dec. 28, 2017). On December 28, 2017,
    an administrative judge reversed the removal and ordered the appellant’s
    reinstatement, finding that the agency had denied her due process by failing to
    consider her response to the proposal notice.       
    Id.
       On February 1, 2018, the
    agency filed a timely petition for review of that decision. 3
    ¶6        Shortly thereafter, on February 14, 2018, the appellant’s supervisor issued a
    second proposal to remove the appellant pursuant to 5 U.S.C. chapter 43, again
    charging her with failure to demonstrate acceptable performance based on the
    August 21, 2015 PIP notice. IAF, Tab 5 at 5-7. In the alternative, he proposed
    that the appellant be removed pursuant to 5 U.S.C. chapter 75 based on charges of
    unacceptable performance and conduct unbecoming a Federal employee.                
    Id. at 9-17
    . The charge of unacceptable performance was based on the same alleged
    2
    Meanwhile, on December 30, 2016, the Equal Employment Opportunity Commission
    (EEOC) issued a decision on the appellant’s 2012 complaint, finding that the agency
    “abruptly revoked [her] telework accommodation, inexplicably delayed restoring [her]
    telework for four months, failed to respond to [her] request for assistive technology,
    software, and training, and subsequently penalized [her] for its own failure to
    reasonably accommodate her.” See I-2 AF, Tab 5 at 7. The EEOC ordered the agency
    to provide the appellant with reasonable accommodation; expunge all related written
    warnings, reprimands, and counseling; conduct a supplemental investigation to
    determine whether she was entitled to compensatory damages; provide training to the
    responsible management officials regarding their responsibilities under the
    Rehabilitation Act; and take appropriate disciplinary action against the responsible
    management officials. See 
    id.
    3
    We issued a separate order denying the agency’s petition for review in that case.
    Combs v. Department of Homeland Security, MSPB Docket No. DC-0432-17-0536-I-1,
    Final Order (Feb. 15, 2023).
    4
    performance deficiencies underlying the proposed chapter 43 action. 
    Id. at 7-13
    .
    In support of the charge of conduct unbecoming, the agency alleged that when the
    appellant defaulted on her mortgage in 2009, she engaged in a prolonged
    campaign of obstructive and frivolous litigation in order to delay a foreclosure
    sale on the property, resulting in rebuke from a bankruptcy court judge.        
    Id. at 13-17
    . The agency asserted that the appellant engaged in a “pattern of abuse”
    of the bankruptcy court system for the purpose of delaying her creditors from
    enforcing their rights to the property and demonstrated that she was unwilling to
    satisfy her debts, raising concerns about her responsibility and trustworthiness in
    her position. 
    Id. 16-17
    . After providing the appellant an opportunity to respond,
    the agency removed the appellant effective April 27, 2018. IAF, Tab 4 at 38-51.
    ¶7        The appellant then filed a second Board appeal challenging the agency’s
    April 27, 2018 removal decision. IAF, Tab 1. She asserted affirmative defenses
    of disability discrimination based on failure to accommodate and disparate
    treatment, and she also alleged retaliation for prior protected EEO activity. IAF,
    Tab 1 at 6, Tab 10 at 4-5. She initially requested a hearing but subsequently
    withdrew her request. IAF, Tab 1 at 2, Tab 22 at 3. The appeal was dismissed
    without prejudice to refiling and later automatically refiled. IAF, Tab 24, Initial
    Decision; I-2 AF, Tabs 1-2.
    ¶8        Shortly thereafter, the appellant’s representative submitted a copy of a
    March 26, 2019 decision by the Equal Employment Opportunity Commission
    (EEOC) resolving the appellant’s 2015 complaint. 4       I-2 AF, Tab 5.      In its
    decision, the EEOC determined that the agency “failed in its duty to reasonably
    accommodate [the appellant’s] disabilities by either not providing [her] with
    adequate equipment, software and training, or unreasonably delaying the
    4
    The decision was published under the name Patricia W. v. Department of Homeland
    Security, EEOC Appeal No. 0120172637, 
    2019 WL 1761759
     (Mar. 26, 2019). The
    EEOC has since denied the agency’s request for reconsideration. Patricia W. v.
    Department of Homeland Security, EEOC Petition No. 2019003714, 
    2019 WL 5309320
    (Oct. 11, 2019).
    5
    provision of necessary technologies to support her accommodation of full-time
    telework which, in turn, negatively impacted [her] work performance.” 
    Id. at 17
    .
    The EEOC further found that the August 21, 2015 PIP, as well as the previous
    issuance of a March 2015 performance counseling memorandum (PCM), “directly
    resulted from the [a]gency’s failure to provide [the appellant] with adequate
    technologies required to effectively telework from home as a reasonable
    accommodation to her disabilities.”       
    Id.
       Among other remedies, the EEOC
    directed the agency to expunge the PIP and PCM. 
    Id. at 20
    . The EEOC declined
    to address the appellant’s claims concerning her February 25, 2016 removal, as
    those issues were then before the Board. 
    Id. at 10
    .
    ¶9             In light of the EEOC decision, the administrative judge ordered the parties
    to provide additional evidence and argument regarding her performance and her
    discrimination claims.      I-2 AF, Tab 4 at 1.       After the record closed, the
    administrative judge issued an initial decision based on the written record,
    reversing the agency removal action. I-2 AF, Tab 12, Initial Decision (ID).
    ¶10            In his decision, the administrative judge considered the performance -based
    charge under both chapter 43 and chapter 75 standards. Regarding the chapter 43
    basis for the action, the administrative judge found that , because the PIP had been
    expunged, the agency could not show that the appellant’s performance was
    unacceptable in one or more critical elements of her position or demonstrate that
    it gave her a reasonable opportunity to improve her performance to an acce ptable
    level.     ID at 6.    Regarding the charge of unacceptable performance under
    chapter 75, the administrative judge again found that the agency relied on the
    expunged PIP to provide the appellant with the specific objectives she needed to
    complete in order to demonstrate acceptable performance. ID at 7. Because the
    PIP was expunged, he concluded that the agency could not demonstrate that the
    performance standards against which it assessed the appellant’s work were
    reasonable and that they provided an accurate measurement of the appellant’s
    performance. 
    Id.
    6
    ¶11        As to the remaining charge, the administrative judge found that the agency
    failed to establish that the appellant’s conduct during the bankruptcy proceeding
    constituted conduct unbecoming a Federal employee. ID at 10-11. In reaching
    that conclusion, the administrative judge found that (1) involvement in a
    bankruptcy proceeding is not illegal or conduct unbecoming a Federal employee;
    (2) even if the appellant’s “zealous advocacy of her financial inte rests” did draw
    rebuke from the bankruptcy court, she was acting on the advice of her attorney,
    who had significant expertise in bankruptcy and foreclosure law and who
    certified in an affidavit that the appellant’s defensive legal strategies were
    entirely within the bounds of the law; and (3) many of the actions mentioned by
    the bankruptcy court in its rebuke of the appellant occurred during a period of
    time when the appellant was not a Federal employee, and therefore her conduct
    could not constitute “conduct unbecoming a Federal employee.” ID at 10-11.
    The administrative judge further found the agency could not establish a nexus
    between the appellant’s conduct and the efficiency of the service. ID at 11 -12.
    ¶12        Turning to the appellant’s affirmative defenses, the administrative judge
    determined, based on the findings in the March 26, 2019 EEOC decision, that the
    agency violated the Rehabilitation Act by failing to adequately accommodate the
    appellant’s disabilities. ID at 12-16. The administrative judge further found that
    the appellant’s disability was a motivating factor in the decision to remove her.
    ID at 17-18.     Finally, the administrative judge found that the appellant
    established her retaliation claim. ID at 18-19. In reaching that conclusion, the
    administrative judge found that the imposition of the PIP was retaliatory and that
    because the charges of unacceptable performance were predicated on the PIP, the
    appellant’s protected activity was a motivating factor in the agency’s decision to
    remove her. ID at 19.
    ¶13        The agency has filed a petition for review of the initial decision. Combs v.
    Department of Homeland Security, MSPB Docket No. DC-0432-18-0552-I-2,
    Petition for Review (PFR) File, Tab 1. On review, the agency concedes that it
    7
    denied the appellant reasonable accommodation, as the EEOC determined, and
    states that it no longer relies on chapter 43 as a basis for its action. 
    Id. at 1-2, 13
    .
    However, the agency argues that the administrative judge erred in not sustaining
    the chapter 75 charges of unacceptable performance and conduct unbecoming. 
    Id. at 6-12
    .   The agency further contends that the administrative judge erred in
    finding that its action was retaliatory. 
    Id. at 12-13
    . The appellant has filed a
    response in opposition to the petition for review, as well as a notice declining
    interim relief. 5   PFR File, Tabs 3-4.       The agency has filed a reply to the
    appellant’s response. 6 PFR File, Tab 5.
    5
    The appellant’s request to waive interim relief is granted. See Ellshoff v. Department
    of the Interior, 
    69 M.S.P.R. 585
    , 587-88 (1996) (finding that an appellant who has an
    alternative source of income may waive interim relief, because the purpose of the
    interim relief is to protect the appellant from hardship).
    6
    The appellant has since filed a motion for leave to file a surreply, and the agency has
    filed a motion opposing the appellant’s request for leave to file a surreply. PFR File,
    Tabs 7, 9. In her request for leave to file a surreply, the appellant argues that the
    agency raised new issues in its reply to the response to the petition for review regarding
    the “other ways the agency can allegedly prove its charge.” PFR File, Tab 7. Because
    we have fully addressed the agency’s argument here and still find that the agency failed
    to prove its charges, we deny both motions.
    8
    DISCUSSION OF ARGUMENTS ON REVIEW
    The agency failed to prove the charge of unacceptable performanc e. 7
    ¶14         In a performance-based action under chapter 75, specific standards of
    performance need not be established and identified in advance.                 Shorey v.
    Department of the Army, 
    77 M.S.P.R. 239
    , 244 (1998). Rather, an agency must
    simply prove by preponderant evidence that its measurement of the appellant’s
    performance was both accurate and reasonable.            
    Id.
       Nevertheless, the agency
    may not “circumvent [c]hapter 43 by charging that an employee should have
    performed better than the standards communicated to him in accordance with
    [c]hapter 43.” Lovshin v. Department of the Navy, 
    767 F.2d 826
    , 842 (Fed. Cir.
    1985).
    ¶15         The agency argues that, even though the PIP was expunged from the
    appellant’s record, the relevant objectives were communicated to her in other
    ways, either through her Performance Work Plan (PWP) or through email
    communications from supervisors.          PFR File, Tab 1 at 6-8.          However, the
    removal proposal explicitly identified the PIP as the source of the objectives the
    7
    It is questionable whether the administrative judge should have adjudicated the
    performance-based charge under both chapter 43 and chapter 75 standards. It is well
    established that an agency may take a performance-based action under either chapter 43
    or chapter 75, Lovshin v. Department of the Navy, 
    767 F.2d 826
    , 843 (Fed. Cir. 1985),
    and may convert the action from chapter 43 to chapter 75 if a hearing has not yet
    occurred, Ortiz v. U.S. Marine Corps, 
    37 M.S.P.R. 359
    , 363 (1988). It is also
    permissible for an agency to bring a hybrid action, charging an employee with
    unacceptable performance under chapter 43 procedures while bringing an addit ional or
    alternative charge, such as conduct unbecoming, under chapter 75 procedures. Lovshin,
    
    767 F.2d at 843
    . However, we are unaware of any case in which the Board has
    considered allegations of unacceptable performance under both standards. Moreover,
    the Board has suggested in dicta that chapter 43 and chapter 75 procedures are, by
    statute, mutually exclusive with respect to the same charge. See Aguzie v. Office of
    Personnel Management, 
    112 M.S.P.R. 276
    , ¶ 4 n.2 (2009) (citing 
    5 U.S.C. § 7512
    (D)),
    reconsidered on other grounds, 
    116 M.S.P.R. 64
     (2011). However, if the administrative
    judge did err on this point, the error does not affect the outcome of the case because the
    agency has indicated that it no longer relies on chapt er 43 as a basis for its action, and
    the administrative judge correctly found that the agency failed to prove a charge of
    unacceptable performance under chapter 75.
    9
    appellant allegedly failed to complete. See IAF, Tab 5 at 7 (“In the PIP notice,
    you were given specific objectives that you needed to complete in order to
    demonstrate acceptable performance . . . [and] you failed to complete these
    objectives[.]”). Even if the agency might have properly charged the appellant
    with unacceptable performance based on her alleged failure to meet objectives set
    forth in the PWP or email communications, the Board is required to review the
    agency’s decision solely on the grounds invoked by the agency and may not
    substitute what it considers to be a more adequate or proper basis. Gottlieb v.
    Veterans Administration, 
    39 M.S.P.R. 606
    , 609 (1989); see, e.g., Fargnoli v.
    Department of Commerce, 
    123 M.S.P.R. 330
    , ¶¶ 14-15 (2016) (finding that the
    agency failed to prove a specification of improper st orage of an firearm in an
    unoccupied Government-owned vehicle when the appellant’s firearm was
    unauthorized, but the specification relied explicitly on an agency policy
    applicable to authorized firearms only).        Accordingly, we agree with the
    administrative judge that, because the PIP has been expunged, the agency cannot
    establish that the objectives set forth “[i]n the PIP notice” provided an accurate
    and reasonable measurement of the appellant’s performance. ID at 7; see IAF,
    Tab 5 at 7.
    The agency failed to prove the charge of conduct unbecoming a Federal
    employee.
    ¶16        The agency also argues on review that the administrative judge erred in
    finding that the charge of conduct unbecoming a Federal employee could not be
    sustained. PFR File, Tab 1 at 8-12. The agency states that the language from the
    conduct unbecoming charge alleging that the appellant engaged in a “pattern of
    abuse” of the bankruptcy court system for the purpose of “delaying [her]
    creditor(s) from enforcing their rights to her rental property” was drawn directly
    from a bankruptcy court order and that the determination by the bankruptcy court
    must be given collateral estoppel effect. 
    Id. at 8-9
    .
    10
    ¶17         We agree with the appellant that the requirements of collateral estoppel are
    not satisfied. PFR File, Tab 4 at 10. Under the doctrine of collateral estoppel,
    once an adjudicatory body has decided a factual or legal issue necessary to its
    judgment, that decision may preclude relitigation of the issue in a case
    concerning a different cause of action involving a party to the initial case. Allen
    v. McCurry, 
    449 U.S. 90
    , 94 (1980). Collateral estoppel is appropriate when the
    following conditions are met: (1) an issue is identical to that involved in the
    prior action; (2) the issue was actually litigated in the prior action; (3) the
    determination on the issue in the prior action was necessary to the resulting
    judgment; and (4) the party against whom issue preclusion is sought had a full
    and fair opportunity to litigate the issue in the prior action, either as a party or as
    one whose interests were otherwise fully represented in the that action. Hau v.
    Department of Homeland Security, 
    123 M.S.P.R. 620
    , ¶ 13 (2016), aff’d sub nom.
    Bryant v. Merit Systems Protection Board, 
    878 F.3d 1320
     (Fed. Cir. 2017).
    ¶18         Here, the issues before the bankruptcy court and the Board are not identical.
    The issue before the Board is whether the agency has met its burden of proving
    that the appellant’s conduct during the course of civil bankruptcy proceedings
    constituted conduct unbecoming of a Federal employee. By contrast, the issues
    before the bankruptcy court judge were whether the appellant’s motion for a stay
    of enforcement of the bankruptcy court’s order should be granted, and whether an
    equitable servitude against the appellant’s rental property should be granted to
    the lender. See IAF, Tab 5 at 544-49, 688-89. Hence, the doctrine of collateral
    estoppel does not apply.
    ¶19         The agency also disputes the administrative judge’s finding that, because
    the appellant was not a Federal employee during much of the time that the
    allegedly unbecoming conduct occurred, the agency cannot establish a nexus
    between the purported misconduct and the efficiency of the service. PFR File,
    Tab 1 at 10; see ID at 11-12. In support of its argument, the agency cites a
    nonprecedential Board decision, Dale v. Department of the Treasury, MSPB
    11
    Docket No. CH-0752-10-0300-I-8, Final Order (Sept. 18, 2014), and a
    precedential decision, Adams v. Department of the Army, 
    105 M.S.P.R. 50
    , ¶ 18,
    aff’d, 
    273 F. App’x 947
     (Fed. Cir. 2008).
    ¶20        We agree with the appellant that both cases are distinguishable or
    inapposite.   See PFR File, Tab 4 at 8-10.       As an initial matter, Dale is a
    nonprecedential decision and therefore does not constitute binding precedent on
    the Board. See 
    5 C.F.R. § 1201.117
    (c)(2). In any event, the appellant in Dale
    was convicted of multiple counts of criminal bankruptcy fraud and for making
    false statements in relation to bankruptcy proceedings prior to his Federal service.
    In contrast, the appellant here was involved only in a civil bankruptcy proceeding
    and was not charged with fraud or with making false statements. Furthermore, as
    the administrative judge found, the appellant’s actions during the c ourse of the
    bankruptcy proceedings were not illegal and were consistent with the advice of
    competent legal counsel. See IAF, Tab 4 at 43, 53-61; ID at 10-12.
    ¶21        Adams is also inapposite. The appellant in Adams was removed for failure
    to maintain a condition of employment after the agency suspended his access to
    the agency’s computer system, based on derogatory information about his debts.
    Adams, 
    105 M.S.P.R. 50
    , ¶¶ 3, 19. Unlike the alleged misconduct in this case,
    failure to meet a condition of employment bears an obvious nexus to the
    efficiency of the service. See Flores v. Department of Defense, 
    121 M.S.P.R. 287
    , ¶ 12 (2014). The agency attempts to elide the distinction by arguing that the
    appellant’s fiduciary responsibilities were as great, if not greater, than those of
    the appellant in Adams. PFR File, Tab 1 at 11-12. Be that as it may, it remains
    true that the charge at issue in Adams does not resemble the charge at issue here.
    We remand the case for further adjudication of the appellant’s retaliation claim.
    ¶22        On review, the agency argues that the administrative judge erred in finding
    that the appellant proved her claim of retaliation for protected activity under the
    Rehabilitation Act. PFR File, Tab 1 at 12-13; Tab 5 at 7-8; see ID at 12-19. The
    Rehabilitation Act incorporates by reference the standards of the Americans with
    12
    Disabilities Act of 1990 (ADA), as amended by the Americans with Disabilities
    Amendments Act of 2008 (ADAAA), and the Board applies those standards to
    determine whether there has been a Rehabilitation Act violation. See 
    29 U.S.C. § 791
    (f); Miller v. Department of the Army, 
    121 M.S.P.R. 189
    , ¶ 13 n.3 (2014).
    As relevant here, the ADA 8 provides that “[n]o person shall discriminate against
    any individual because such individual has opposed any act or practice made
    unlawful by [the ADA] or because such individual made a charge, testified,
    assisted, or participated in any manner in an investigation, proceeding, or hearing
    under this chapter.” 
    42 U.S.C. § 12203
    (a).
    ¶23        On review, the agency argues that the decision to place the appellant on the
    PIP could not have been retaliation for the appellant’s EEO complaint because the
    supervisor who placed the appellant on the PIP did so before he became aware of
    the fact that the appellant had filed an EEO complaint against him. PFR File,
    Tab 1 at 12. However, the appellant asserts that the agency retaliated against her
    not only for filing EEO complaints but also for requesting reasonable
    accommodation. IAF, Tab 10 at 5. A request of reasonable accommodation is
    also protected activity under 
    42 U.S.C. § 12203
    (a).          See Southerland v.
    Department of Defense, 
    119 M.S.P.R. 566
    , ¶ 21 (2013) (citing numerous court
    and EEOC decisions), overruled on other grounds by Pridgen v. Office of
    Management and Budget, 
    2022 MSPB 31
    .           Thus, even if the supervisor was
    unaware of the appellant’s EEO complaints, it remains possible that the
    appellant’s placement on a PIP and subsequent removal were retaliatory.
    ¶24        In addressing the appellant’s retaliation claim, the administrative judge
    applied the standard the Board set forth in Southerland. Under that standard, the
    appellant must first prove that her protected activity was a motivating factor in
    the agency’s removal action. Southerland, 
    110 M.S.P.R. 566
    , ¶ 23. The Board
    further held in Southerland that if the appellant meets her initial burden, the
    8
    The ADAAA makes no reference to retaliation and leaves the ADA retaliation
    provisions undisturbed.
    13
    burden shifts to the agency to prove by clear and convincing evidence that it still
    would have taken the action in the absence of the retaliatory motive.           
    Id., ¶¶ 23-25
    .
    ¶25        However, during the pendency of this petition for review, the Board issued
    its decision in Pridgen, 
    2022 MSPB 31
    , which overruled Southerland and held
    that, in addressing retaliation claims under the Rehabilitation Act, the Board will
    instead apply a more stringent “but for” standard of causation.            Pridgen,
    
    2022 MSPB 31
    , ¶¶ 46-47. In other words, to show a violation under the current
    standard, the appellant must show not merely that her protected activity was a
    motivating factor in the contested action but that the agency would not have taken
    the action in the absence of her protected activity. Under this standard, unlike the
    framework for retaliation claims under 42 U.S.C. § 2000e-16, the burden of proof
    does not shift to the agency. Id., ¶ 47.
    ¶26        Hence, it is necessary to reconsider the appellant’s retaliation claim in
    accordance with Pridgen, applying a more stringent “but for” causation standard.
    Because neither the administrative judge nor the parties had the benefit of
    Pridgen, the parties did not have an opportunity to fully develop the record on
    this issue. Moreover, we cannot determine based on the existing record whether
    the appellant proved that retaliatory animus was the “but for” cause of the
    agency’s decisions to place her on the PIP and subsequently remove her.          In
    particular, we note that the March 26, 2019 EEOC decision is not dispositive of
    the issue.   While the EEOC found that the appellant’s placement on the PIP
    resulted from an unlawful denial of reasonable accommodation, the EEOC also
    found—based on the record before it—that the appellant failed to provide
    adequate evidence that discriminatory or retaliatory animus played a role in her
    supervisor’s monitoring of her work or assignment of tasks. I -2 AF, Tab 5 at 20.
    The EEOC did not consider the question of whether the imposition of the PIP and
    subsequent removal were retaliatory.
    14
    ¶27        Accordingly, we remand the appeal for further development of the record
    and a new finding on the appellant’s claim of retaliation for protected activity
    under the Rehabilitation Act. Because the agency failed to prove its charges, and
    the action must therefore be reversed regardless of the outcome on re mand, we
    order the agency to cancel the removal action and provide the appellant
    appropriate back pay. See Martin v. U.S. Postal Service, 
    123 M.S.P.R. 189
    , ¶ 14
    (2016).
    ORDER
    ¶28        For the reasons discussed above, we REMAND this case to the Washington
    Regional Office for office for further adjudication of the appellant’s claim of
    retaliation for protected activity under the Rehabilitation Act.
    ¶29        Pending the remand proceedings, we ORDER the agency to cancel the
    removal and to retroactively restore the appellant effective April 28, 2018. See
    Kerr v. National Endowment for the Arts, 
    726 F.2d 730
     (Fed. Cir. 1984). The
    agency must complete this action no later than 20 days after the date of this
    decision.
    ¶30        We also ORDER the agency to pay the appellant the correct amount of back
    pay, interest on back pay, and other benefits under the Office of Personnel
    Management’s regulations, no later than 60 calendar days after the date of this
    decision. We ORDER the appellant to cooperate in good faith in the agency’s
    efforts to calculate the amount of back pay, interest, and benefits due, and to
    provide all necessary information the agency requests to help it carry out the
    Board’s Order. If there is a dispute about the amount of back pay, in terest due,
    and/or other benefits, we ORDER the agency to pay the appellant the undisputed
    amount no later than 60 calendar days after the date of this decision.
    ¶31        We further ORDER the agency to tell the appellant promptly in writing
    when it believes it has fully carried out the Board’s Order and of the actions it
    15
    has taken to carry out the Board’s Order. The appellant, if not notified, should
    ask the agency about its progress. See 
    5 C.F.R. § 1201.181
    (b).
    ¶32        No later than 30 days after the agency tells the appellant that it has fully
    carried out the Board’s Order, the appellant may file a petition for enforcement
    with the office that issued the initial decision on this appeal if the appel lant
    believes that the agency did not fully carry out the Board’s Order. The petition
    should contain specific reasons why the appellant believes that the agency has not
    fully carried out the Board’s Order, and should include the dates and results of
    any communications with the agency. 
    5 C.F.R. § 1201.182
    (a).
    ¶33        For agencies whose payroll is administered by either the National Finance
    Center of the Department of Agriculture (NFC) or the Def ense Finance and
    Accounting Service (DFAS), two lists of the information and documentation
    necessary to process payments and adjustments resulting from a Board decision
    are attached. The agency is ORDERED to timely provide DFAS or NFC with all
    documentation necessary to process payments and adjustments resulting from the
    Board’s decision in accordance with the attached lists so that payment can be
    made within the 60-day period set forth above.
    FOR THE BOARD:                                   /s/ for
    Jennifer Everling
    Acting Clerk of the Board
    Washington, D.C.
    DEFENSE FINANCE AND ACCOUNTING SERVICE
    Civilian Pay Operations
    DFAS BACK PAY CHECKLIST
    The following documentation is required by DFAS Civilian Pay to compute and pay back pay
    pursuant to 
    5 CFR § 550.805
    . Human resources/local payroll offices should use the following
    checklist to ensure a request for payment of back pay is complete. Missing documentation may
    substantially delay the processing of a back pay award. More information may be found at:
    https://wss.apan.org/public/DFASPayroll/Back%20Pay%20Process/Forms/AllItems.aspx.
    NOTE: Attorneys’ fees or other non-wage payments (such as damages) are paid by
    vendor pay, not DFAS Civilian Pay.
    ☐ 1) Submit a “SETTLEMENT INQUIRY - Submission” Remedy Ticket. Please identify the
    specific dates of the back pay period within the ticket comments.
    Attach the following documentation to the Remedy Ticket, or provide a statement in the ticket
    comments as to why the documentation is not applicable:
    ☐ 2) Settlement agreement, administrative determination, arbitrator award, or order.
    ☐ 3) Signed and completed “Employee Statement Relative to Back Pay”.
    ☐ 4) All required SF50s (new, corrected, or canceled). ***Do not process online SF50s
    until notified to do so by DFAS Civilian Pay.***
    ☐ 5) Certified timecards/corrected timecards. ***Do not process online timecards until
    notified to do so by DFAS Civilian Pay.***
    ☐ 6) All relevant benefit election forms (e.g. TSP, FEHB, etc.).
    ☐ 7) Outside earnings documentation. Include record of all amounts earned by the employee
    in a job undertaken during the back pay period to replace federal employment.
    Documentation includes W-2 or 1099 statements, payroll documents/records, etc. Also,
    include record of any unemployment earning statements, workers’ compensation,
    CSRS/FERS retirement annuity payments, refunds of CSRS/FERS employee premiums,
    or severance pay received by the employee upon separation.
    Lump Sum Leave Payment Debts: When a separation is later reversed, there is no authority
    under 
    5 U.S.C. § 5551
     for the reinstated employee to keep the lump sum annual leave payment
    they may have received. The payroll office must collect the debt from the back pay award. The
    annual leave will be restored to the employee. Annual leave that exceeds the annual leave
    ceiling will be restored to a separate leave account pursuant to 
    5 CFR § 550.805
    (g).
    NATIONAL FINANCE CENTER CHECKLIST FOR BACK PAY CASES
    Below is the information/documentation required by National Finance Center to process
    payments/adjustments agreed on in Back Pay Cases (settlements, restorations) or as ordered by
    the Merit Systems Protection Board, EEOC, and courts.
    1. Initiate and submit AD-343 (Payroll/Action Request) with clear and concise information
    describing what to do in accordance with decision.
    2. The following information must be included on AD-343 for Restoration:
    a.   Employee name and social security number.
    b.   Detailed explanation of request.
    c.   Valid agency accounting.
    d.   Authorized signature (Table 63).
    e.   If interest is to be included.
    f.   Check mailing address.
    g.   Indicate if case is prior to conversion. Computations must be attached.
    h.   Indicate the amount of Severance and Lump Sum Annual Leave Payment to be
    collected (if applicable).
    Attachments to AD-343
    1. Provide pay entitlement to include Overtime, Night Differential, Shift Premium, Sunday
    Premium, etc. with number of hours and dates for each entitlement (if applicable).
    2. Copies of SF-50s (Personnel Actions) or list of salary adjustments/changes and amounts.
    3. Outside earnings documentation statement from agency.
    4. If employee received retirement annuity or unemployment, provide amount and address to
    return monies.
    5. Provide forms for FEGLI, FEHBA, or TSP deductions. (if applicable)
    6. If employee was unable to work during any or part of the period involved, certification of the
    type of leave to be charged and number of hours.
    7. If employee retires at end of Restoration Period, provide hours of Lump Sum Annual Leave
    to be paid.
    NOTE: If prior to conversion, agency must attach Computation Worksheet by Pay Period and
    required data in 1-7 above.
    The following information must be included on AD-343 for Settlement Cases: (Lump Sum
    Payment, Correction to Promotion, Wage Grade Increase, FLSA, etc.)
    a. Must provide same data as in 2, a-g above.
    b. Prior to conversion computation must be provided.
    c. Lump Sum amount of Settlement, and if taxable or non-taxable.
    If you have any questions or require clarification on the above, please contact NFC’s
    Payroll/Personnel Operations at 504-255-4630.