Arnesen v. Rivers Edge Golf Club and Plantation, Inc. , 368 N.C. 440 ( 2015 )


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  •                 IN THE SUPREME COURT OF NORTH CAROLINA
    No. 375A14
    Filed 18 December 2015
    KENNETH ARNESEN, KRISTEN CHANEY, STEVE CHANEY, DEBORAH
    CHARUK, WILLIAM CHARUK, MARIA CURATOLO, KATHLEEN JORDAN,
    THOMAS JORDAN, TANNER MARKLEY, JOHN MERRITT, BARRY MCGOFF,
    JOEL SCHENKEL, JOHN SWAN, LINDA SWAN, AUDREY VARNUM,
    RICHARD VARNUM, ALAN WALBAUM, CAMILLE WALBAUM, and LUCAS
    WILSON
    v.
    RIVERS EDGE GOLF CLUB & PLANTATION, INC., RIVERS EDGE GOLF CLUB
    & PLANTATION, LLC, COASTAL COMMUNITIES, INC., MARK A. SAUNDERS,
    DONALD HOWARTH, MAS PROPERTIES, LLC, THE MORTGAGE COMPANY
    OF BRUNSWICK, INC., BRENDAN GORDON, JAMES POWELL, JAMES
    POWELL APPRAISALS, LLC, LYNN RABELLO, BRANCH BANKING AND
    TRUST COMPANY, BB&T COLLATERAL SERVICE CORPORATION,
    BAXLEYSMITHWICK PLLC, and DOUGLAS BAXLEY
    Appeal pursuant to N.C.G.S. § 7A-27(b)(1) from opinions and orders granting
    motions to dismiss entered on 27 June 2011 and 13 June 2012 by Judge John R. Jolly,
    Jr. in Superior Court, Brunswick County. On 10 October 2014, pursuant to N.C.G.S.
    § 7A-31(a) and (b)(2), and Rule 15(e)(2) of the North Carolina Rules of Appellate
    Procedure, the Supreme Court on its own initiative certified the case for review prior
    to determination in the Court of Appeals. Heard in the Supreme Court on 18 March
    2015.
    Hodges & Coxe, P.C., by C. Wes Hodges, II and Sarah R. Buzzard, for plaintiff-
    appellants.
    Teague, Campbell, Dennis & Gorham, LLP, by Jacob H. Wellman and Natalia
    K. Isenberg, for defendant-appellees James Powell, James Powell Appraisals,
    LLC, and Lynn Rabello.
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    Poyner Spruill LLP, by J. Nicholas Ellis and Caroline P. Mackie, for defendant-
    appellees Branch Banking and Trust Company and BB&T Collateral Service
    Corporation.
    NEWBY, Justice.
    In this case we consider whether plaintiffs, individual investors in undeveloped
    real estate, may recover against a bank and its appraisers for their alleged
    participation in a scheme to defraud investors by artificially inflating property values
    in the years preceding the national real estate crisis. Plaintiffs allege, essentially,
    that they would not have purchased certain real property but for faulty appraisal
    information and that, in any event, the bank should have discovered and disclosed
    the inflated appraised property values to them. The complaint reveals that plaintiffs
    did not view, receive, order, or even inquire about an appraisal before purchasing the
    property, nor that their purchases were contingent upon an appraisal, faulty or not.
    Because no legal duty exists at law between a debtor and creditor, or between a bank’s
    appraisers and a purchaser, plaintiffs’ claims, as pled, fail.      Moreover, because
    plaintiffs fail to sufficiently allege justifiable reliance upon the faulty appraisal
    information, or lack thereof, or that plaintiffs’ injuries were proximately caused by
    either the bank or the appraisers, dismissal is proper.
    Plaintiffs are purchasers of undeveloped real property located in one of several
    planned residential communities in Brunswick County, North Carolina, developed
    -2-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    and marketed by defendant Mark A. Saunders (collectively, Coastal Communities).1
    Like many others throughout the nation, plaintiffs invested in real property shortly
    before the collapse of the real estate market. Taking the well-pled allegations in
    plaintiffs’ complaint as true, the record reveals the following:
    In 2004 Saunders, a real estate developer, began marketing lots in the Coastal
    Communities. Saunders purchased unimproved real property through his company,
    MAS Properties, LLC, subdivided the property into lots, and then deeded the parcels
    to various corporate entities for sale to investors. During the “pre-development stage”
    of the proposed subdivisions, Saunders marketed the undeveloped lots with plans to
    improve them within two years after purchase.
    On 8 August 2005, Saunders, acting through MAS Properties, purchased
    approximately one hundred acres of land in Shallotte Township, Brunswick County,
    North Carolina.    Eleven days later, MAS Properties transferred the property to
    Rivers Edge Golf Club & Plantation, Inc. (Rivers Edge),2 which became the basis for
    the investments at issue here.      Rivers Edge recorded various subdivision plats
    thereafter, continuing through 2006.
    1   The communities include the following residential subdivisions located in
    Brunswick County, North Carolina: Ocean Isle Palms, Ocean Ridge Plantation, Rivers
    Edge, and SeaWatch at Sunset Harbor. Plaintiffs allege Saunders acted individually and
    through his various corporate entities.
    2 Rivers Edge Golf Club & Plantation, LLC and Rivers Edge Golf Club & Plantation,
    Inc. are referred to interchangeably as “Rivers Edge” throughout the complaint.
    -3-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    Saunders marketed the Rivers Edge property to potential investors through
    various promotional materials and sales events, including invitation packages,
    brochures, community maps, and artistic representations. These artistic renditions
    included maps and sketches of planned community amenities, like “a southern style
    clubhouse,” “pool, outdoor hot tub, [and] fitness center,” “walking/nature trails and
    sidewalks,” and “other recreational amenities.” Saunders invited investors to special
    predevelopment marketing events designed to drive sales. For example, he hosted a
    “big tent” event with food and music to kick off the Rivers Edge development and
    implemented a lottery system to give interested investors priority selection over lots.
    “[P]rospective purchasers were urged to execute a ‘Homesite Reservation’ and submit
    a ‘Reservation Deposit’ amounting to up to 10% of the purchase price of the property
    selected in order to have their names placed in the Priority Selection drawings.”
    According to the Homesite Reservation document, the ten-percent deposit would be
    applied toward an earnest-money down payment for the purchase of the underlying
    property.
    Saunders offered various financial incentives to promote business, including
    “pre-development pricing,” payment by the developer of two years of interest on lot
    financing, “and $400 to $500 toward closing costs.” Saunders furnished prospective
    investors a detailed “HUD Property Report” and additional materials that disclosed
    a variety of details including the development plans, construction guidelines, and
    estimated timelines.    All of these documents were provided in a large binder
    -4-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    containing several hundred pages. A series of property reports included the current
    status of construction and amenities and many of these documents disclosed
    significant delays. Investors were asked to sign a document acknowledging “that they
    had received a copy of the Property Report and [had been] given an opportunity to
    read the Property Report before signing any contract or agreement.” Plaintiffs state
    that they purchased the vacant properties from Saunders, marketed for their “good
    investment potential,” and relied on his representations that the undeveloped
    properties were “a financially sound investment that offered little risk.”
    Plaintiffs characterize Saunders’s marketing strategies as creating a “false
    sense of urgency for potential buyers to purchase the undeveloped property with
    seemingly little risk.”   Plaintiffs assert that Saunders’s agents and employees
    “encouraged the Plaintiffs and other prospective buyers to purchase more than one
    lot” and that Saunders marketed the invitation events as “exclusive,” when in reality
    “hundreds, if not thousands,” were invited. Plaintiffs allege Saunders “pushed” his
    sales assistants “to go out in teams and pretend to be sales agents and interested
    buyers during sales events and property showings” and that Saunders “required [his
    sales assistants] to drive Range Rovers or other expensive Sports Utility Vehicles.”
    From 2004 to 2007, defendant Branch Banking and Trust Company (BB&T)3
    served as primary lender for the majority of Saunders’s real estate investors who
    3 BB&T Collateral Service Corporation served as trustee on the deeds of trust
    securing the loans issued by Branch Banking and Trust Company and also is a named
    -5-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    sought bank financing, including plaintiffs.         As Saunders’s business grew, he
    established The Mortgage Company of Brunswick, Inc. (TMC), a private mortgage
    brokerage, to help facilitate the lending process. TMC thereafter assisted Saunders’s
    investors through the loan application process and referred them to BB&T, which
    then paid TMC a fee for each referral. Internally, BB&T engaged a local firm, James
    Powell Appraisals, LLC (the Appraisers),4 to prepare appraisals on some of the
    properties. The bank did not require full appraisals on the early lot sales with
    transaction values less than $250,000. Of the limited number of appraisals that
    BB&T did obtain, the bank used them for its own internal underwriting purposes.
    From May 2005 through the summer of 2006, each plaintiff reserved one or
    more properties during a sales event at Rivers Edge and executed a sales contract.
    After executing the sales contract and obligating themselves to purchase the
    property, each plaintiff financed his or her investment with a loan through BB&T.
    Plaintiffs received a full Property Report sometime during the transaction but deny
    having the opportunity to read it before signing a sales contract.           Rivers Edge
    provided plaintiffs financial incentives consisting of payments for two years of
    interest and $400 to $500 credits at closing.
    defendant. Both defendants are collectively referred to as “BB&T” throughout this opinion.
    4 James Powell Appraisals, LLC was formed in 2007. Prior to that time James
    Powell Appraisals operated as a sole proprietorship. James Powell employed defendant
    Lynn Rabello. Collectively these parties are referred to as “the Appraisers.”
    -6-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    On 26 March 2010, two years after the collapse of the national real estate
    market and four to five years after their initial investment, plaintiffs commenced this
    action asserting eighteen claims against Saunders, his various companies, BB&T,
    and the Appraisers.5 Each of plaintiffs’ claims as stated incorporates by reference
    and is based in part upon the following allegations:
    40. The Defendant Saunders, through the corporate
    identity of the Defendant MAS Properties, purchased
    undeveloped and unimproved parcels of real property
    throughout Brunswick County, North Carolina and
    thereafter partitioned the property into lots of proposed
    subdivisions.      The Defendants Saunders and MAS
    Properties then deeded the property to one of the
    Defendant Saunders’ various corporate entities, including
    the Defendant Rivers Edge. Under the control and
    direction of the Defendant Saunders, the agents and
    employees of the various corporate entities, including the
    Defendants Rivers Edge and/or Coastal Communities,
    thereafter marketed the subdivisions and immediately
    resold the lots to purchasers at grossly inflated prices.
    ....
    84. Upon information and belief, the Defendant
    Saunders and/or the agents and employees of the various
    corporate entities under the control and direction of the
    Defendant Saunders, including the Defendants Coastal
    Communities and Rivers Edge, made an arrangement with
    a local appraiser, James Powell of James Powell
    Appraisals, LLC, to ensure that appraisals would be
    generated as described above, using comparable sales of
    other properties marketed and sold by the Defendant
    Coastal Communities, including property in Rivers Edge,
    at the inflated prices.
    5 Plaintiffs’ amended complaint includes eighteen causes of action. The Chief
    Justice designated the action as a mandatory complex business case on 7 April 2010.
    -7-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    ....
    90. Upon information and belief, the Defendants
    Powell and Rabello thereby engaged in the fabrication and
    use of fraudulently overstated appraisals to justify the
    financing of Coastal Communities properties.
    ....
    98. The Plaintiffs and other property owners relied
    upon the Defendants’ misrepresentations when purchasing
    property, and paying inflated prices for the property,
    within one or more of the undeveloped subdivisions.
    Absent the Defendants’ misrepresentations, Plaintiffs and
    other property owners would not have purchased the
    property from the Defendants.
    ....
    99. Upon information and belief, the Defendant
    Saunders and/or the agents and employees of the various
    corporate entities under the control and direction of the
    Defendant Saunders, including the Defendants Coastal
    Communities and/or Rivers Edge, made an arrangement
    with local lenders, including the Brunswick County, North
    Carolina, regional office of BB&T, to ensure that the
    lenders would rely upon the previously described
    appraisals which manipulated property values.
    Plaintiffs assert the following claims against BB&T: (1) fraud, (2) unjust
    enrichment, (3) violation of North Carolina’s RICO statute, (4) breach of duty of good
    faith and fair dealing/negligent supervision, (5) unfair and deceptive trade practices,
    (6) civil conspiracy, and (7) violation of North Carolina’s Mortgage Lending Act.
    Plaintiffs assert the following claims against the Appraisers: (1) negligence, (2)
    negligent misrepresentation, (3) fraud, (4) unjust enrichment, (5) violation of North
    Carolina’s RICO statute, (6) civil conspiracy, and (7) unfair and deceptive trade
    -8-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    practices.   In addition to compensatory damages, plaintiffs seek a preliminary
    injunction to prevent foreclosure on the subject properties, rescission of the
    underlying sales contracts, treble damages for unfair and deceptive trade practices,
    and punitive damages against both parties.
    Plaintiffs premise each of their claims against BB&T on allegations that the
    bank wrongfully omitted information about the loan and appraisal process, most
    specifically, that faulty appraisals significantly overstated the value of the
    investment properties and that the bank had a duty to discover and disclose this
    information.6 Plaintiffs do not allege that BB&T or the Appraisers made any direct
    6  The complaint reveals, inter alia, that each of plaintiffs’ stated claims is “premised
    upon wrongful omissions by BB&T regarding the loan and appraisal process” and relies
    upon faulty appraisal information therein as follows:
    (1) Plaintiffs’ Mortgage Lending Act violation claim relies on allegations of BB&T’s
    “misrepresenting or concealing material facts for the purpose of influencing, persuading, or
    inducing the Plaintiffs to take a loan” and that BB&T “improperly influenc[ed] the . . .
    reporting, result, and/or review of real estate appraisals.”
    (2) Plaintiffs’ duty of good faith and fair dealing claim relies on allegations that
    “BB&T was aware, or should have been aware, of the fact that the Plaintiffs were being
    misled and/or induced to enter into the contracts in ignorance of facts materially increasing
    the risks,” and that BB&T was aware of “fraudulent and inflated appraisals,” but “failed to
    inform the Plaintiffs of such facts as required by its duty of good faith and fair dealing.”
    (3) Plaintiffs’ RICO claim relies on allegations that BB&T’s “misrepresentations,
    acts of concealment and failures to disclose were knowing and intentional, and made for the
    purpose of deceiving the Plaintiffs and obtaining their money for . . . pecuniary gain,” and
    that BB&T “rel[ied] upon fraudulent . . . appraisals of the property.”
    (4) Plaintiffs’ conspiracy claim relies on allegations that BB&T entered into an
    agreement “to commit . . . unlawful acts, practices, plans, schemes, and transactions to
    defraud and mislead Plaintiffs,” that the agreement ensured that BB&T “would rely upon
    the [fraudulent] appraisals,” and that defendants would “control the appraisal and lending
    process.”
    (5) Plaintiffs’ fraud claim relies on allegations that BB&T was “under a duty to
    disclose the truth regarding all defendants’ misrepresentations and concealed material
    -9-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    representations to them. Plaintiffs do not allege that they received, requested, or
    inquired about an appraisal at any time before purchasing the investment properties
    or that they were prevented from so doing. Plaintiffs do not allege that the sales were
    contingent on financing or an appraisal. In fact, of the remaining properties at issue
    in this action, the complaint reveals that BB&T ordered only two appraisals for their
    own internal purposes.
    On 28 June 2010, BB&T and the Appraisers moved to dismiss the complaint
    for failure to state a claim under Rule 12(b)(6) of the North Carolina Rules of Civil
    Procedure. On 1 June 2011, the trial court denied plaintiffs’ motion for a preliminary
    injunction to prevent foreclosure proceedings, concluding, inter alia, that plaintiffs
    failed to demonstrate a likelihood of success on the merits of their claims because a
    lender does not generally owe its borrower a duty beyond the lender’s contractual
    obligations. Anderson v. Coastal Cmtys. at Ocean Ridge Plantation, Inc., No. 09 CVS
    1042, ¶¶ 14-24 (N.C. Super. Ct. Brunswick County June 1, 2011).
    facts of which only they knew or could have known, and to make a full and open disclosure
    of all such information,” and that BB&T approved and disbursed money at closing
    “notwithstanding their knowledge of and dependence upon the fraudulently overstated
    appraisals.”
    (6) Plaintiffs’ unfair and deceptive trade practices claim relies on allegations that
    BB&T’s “conduct, as alleged [in the aforementioned claims by reference], constitutes unfair
    and/or deceptive acts or practices.”
    (7) Plaintiffs’ unjust enrichment claim relies on allegations that “inequitable
    enrichment, benefits, and ill-gotten gains [were] acquired as a result of the” omissions alleged
    in the aforementioned claims, and that plaintiffs’ purchases were at “inflated prices.”
    -10-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    On 27 June 2011, the trial court entered an opinion and order concluding that
    all claims against BB&T were “premised upon wrongful omissions by BB&T
    regarding the loan and appraisal process,” but that “BB&T did not owe Plaintiffs a
    duty to disclose the details of the loan process not required to be disclosed under state
    or federal law or under the terms of the loan agreements.” The trial court granted
    BB&T’s motion to dismiss. Anderson, 
    2011 WL 2381781
    , ¶¶ 16-20 (N.C. Super. Ct.
    June 3, 2011).      On 13 June 2012, the trial court entered an opinion and order
    concluding, inter alia, that plaintiffs could not have relied upon appraisals they did
    not receive, or that did not in fact exist, at the time of their decisions to purchase and
    thus granted the Appraisers’ motion to dismiss on all claims. Anderson, 
    2012 WL 1948767
    , ¶¶ 59-61, 124 (N.C. Super. Ct. May 30, 2012).7 On 16 May 2014, plaintiffs
    appealed, and on 10 October 2014, this Court certified the case for review prior to
    determination in the Court of Appeals. N.C.G.S. § 7A-31(a), (b)(2) (2013); N.C. R.
    App. P. 15(e)(2).
    7 The record indicates the following plaintiffs were voluntarily dismissed from this
    action without prejudice: John Merritt on 10 July 2012; John Swann and Lisa Swann
    (referred to in the amended complaint as plaintiffs “Swan”); Audrey Varnum, Richard
    Varnum, and Lucas Wilson on 15 February 2013; and Steve Chaney and Barry McGoff on
    21 March 2014. Deborah Charuk, William Charuk, Maria Curatolo, Kathleen Jordan,
    Thomas Jordan, Tanner Markley, and Joel Schenkel voluntarily dismissed without
    prejudice their claims against Saunders, TMC, and his corporate entities in April 2014. We
    take notice of plaintiffs’ attorneys’ motion to withdraw as counsel for Kenneth Arnesen,
    Alan Walbaum, and Camille Walbaum dated 3 May 2013, which appears to remain pending
    at the trial court. N.C. R. App. P. 14(c)(1).
    -11-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    In essence, plaintiffs argue that they would not have purchased the properties
    but for faulty appraisal information. Plaintiffs claim that the underlying appraisals
    were the key to Saunders’s complex scheme to sell undeveloped real estate to
    investors at “grossly inflated prices” and that, using this faulty information, Saunders
    controlled the entire loan process from application to appraisal to closing. Plaintiffs
    argue, essentially, that BB&T owed them a legal duty, resembling a fiduciary duty,
    created either by the general relationship between a bank and its borrower, the duty
    of good faith and fair dealing, or by the Mortgage Lending Act (MLA). Plaintiffs argue
    BB&T breached this duty by, inter alia, “concealing material facts for the purpose of
    influencing, persuading, or inducing the Plaintiffs to take a loan.”          Similarly,
    plaintiffs assert that the Appraisers breached a duty of care owed to them when they
    prepared faulty appraisals for the bank.
    It is undisputed, however, that plaintiffs decided to purchase the investment
    properties without consulting an appraisal.               Moreover, plaintiffs obligated
    themselves to purchase the properties independent of the loan process. Plaintiffs
    have not alleged that they ordered, viewed, or requested appraisal information at any
    time, or that they were prevented from doing so. Furthermore, of the properties
    remaining at issue in this action, the complaint reveals that BB&T obtained only two
    appraisals for its own internal underwriting purposes.                  As alleged, all
    misrepresentations during the sales process, if any, were made by Saunders, not by
    BB&T or the Appraisers.
    -12-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    As such, BB&T is entitled to dismissal of all claims because plaintiffs’
    complaint reveals an absence of both law and facts necessary to establish that the
    bank owed a duty to disclose the information that plaintiffs contend was wrongfully
    omitted. Moreover, plaintiffs have failed to sufficiently allege justifiable reliance on
    any omission by the bank before they purchased the investment properties and have
    failed to sufficiently establish that any action by BB&T was the proximate cause of
    their harm.
    Dismissal of an action under Rule 12(b)(6) is appropriate when the complaint
    “fail[s] to state a claim upon which relief can be granted.” N.C.G.S. § 1A-1, Rule
    12(b)(6) (2013). “[T]he well-pleaded material allegations of the complaint are taken
    as true; but conclusions of law or unwarranted deductions of fact are not admitted.”
    Sutton v. Duke, 
    277 N.C. 94
    , 98, 
    176 S.E.2d 161
    , 163 (1970) (quoting 2A James Wm.
    Moore et al., Moore’s Federal Practice ¶ 12.08 (2d ed. 1968)). When the complaint on
    its face reveals that no law supports the claim, reveals an absence of facts sufficient
    to make a valid claim, or discloses facts that necessarily defeat the claim, dismissal
    is proper. Wood v. Guilford County, 
    355 N.C. 161
    , 166, 
    558 S.E.2d 490
    , 494 (2002)
    (citation omitted). We review appeals from dismissals under Rule 12(b)(6) de novo.
    Bridges v. Parrish, 
    366 N.C. 539
    , 541, 
    742 S.E.2d 794
    , 796 (2013).
    In an ordinary debtor-creditor transaction, the lender’s duties are defined by
    the loan agreement and do not extend beyond its terms. Dallaire v. Bank of Am.,
    N.A., 
    367 N.C. 363
    , 368, 
    760 S.E.2d 263
    , 266-67 (2014) (citations omitted). This Court
    -13-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    has held on many occasions that “[o]ne who executes a written instrument is
    ordinarily charged with knowledge of its contents.” Ussery v. Branch Banking &
    Trust Co., ___ N.C. ___, ___, 
    777 S.E.2d 272
    , 279 (2015) (citation omitted). A fiduciary
    duty generally arises when one reposes a special confidence in another, and the other
    “in equity and good conscience is bound to act in good faith and with due regard to
    the interests of the one reposing confidence.” Dallaire, 367 N.C. at 367, 760 S.E.2d
    at 266 (quoting, inter alia, Dalton v. Camp, 
    353 N.C. 647
    , 651, 
    548 S.E.2d 704
    , 707
    (2001)). “[T]he law does not typically impose on lenders a duty to put borrowers’
    interests ahead of their own,” id. at 368, 760 S.E.2d at 267, though “it is possible, at
    least theoretically, for a particular bank-customer transaction to ‘give rise to a
    fiduciary [relationship] given the proper circumstances,’ ” id. at 368, 760 S.E.2d at
    267 (quoting Branch Banking & Trust Co. v. Thompson, 
    107 N.C. App. 53
    , 61, 
    418 S.E.2d 694
    , 699, disc. rev. denied, 
    332 N.C. 482
    , 
    421 S.E.2d 350
     (1992)).          Here
    plaintiffs fail to allege any special circumstances that could establish a fiduciary
    relationship. Plaintiffs’ allegations establish nothing more than a typical debtor-
    creditor relationship, wherein any duty would be created by contract through the loan
    agreement.
    Even if a plaintiff can show circumstances giving rise to a duty beyond the four
    corners of the loan agreement, absent a sufficient allegation and showing of
    justifiable reliance, a plaintiff’s negligence claims fail. See id. at 369, 760 S.E.2d at
    267.   “Reliance is not reasonable if a plaintiff fails to make any independent
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    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    investigation,” id. at 369, 760 S.E.2d at 268 (quoting State Props., LLC v. Ray, 
    155 N.C. App. 65
    , 73, 
    574 S.E.2d 180
    , 186 (2002), disc. rev. denied, 
    356 N.C. 694
    , 
    577 S.E.2d 889
     (2003)), or fails to demonstrate he was “prevented from doing so,” id. at
    370, 760 S.E.2d at 268.        Further, a plaintiff must establish that the lender
    proximately caused his injury. See, e.g., Bumpers v. Cmty. Bank of N. Va., 
    367 N.C. 81
    , 88-90, 
    747 S.E.2d 220
    , 226-27 (2013).
    The MLA, which was enacted by the General Assembly in 2001,8 applied solely
    to loans “primarily for personal, family, or household use, primarily secured by either
    a mortgage or a deed of trust on residential real property located in North Carolina.”
    N.C.G.S. § 53-243.01(15) (2005) (repealed 2009); see also Fazzari v. Infinity Partners,
    LLC, ___ N.C. App. ___, ___, 
    762 S.E.2d 237
    , 243 (2014) (“The MLA applied to
    residential loans and was intended to protect residential borrowers.” (citation
    omitted)). The operative provisions of the MLA during the relevant period here are:
    § 53-243.11. Prohibited activities.
    In addition to the activities prohibited under other
    provisions of this Article, it shall be unlawful for any
    person in the course of any mortgage loan transaction:
    (1)   To misrepresent or conceal the material facts or
    make false promises likely to influence, persuade, or induce
    an applicant for a mortgage loan or a mortgagor to take a
    mortgage loan, or to pursue a course of misrepresentation
    through agents or otherwise.
    8Act of Aug. 23, 2001, ch. 393, sec. 2, 
    2001 N.C. Sess. Laws 1425
    , 1425-40, repealed
    and recodified by Act of July 22, 2009, ch. 374, 
    2009 N.C. Sess. Laws 681
     (titled “North
    Carolina Secure and Fair Enforcement (S.A.F.E.) Mortgage Licensing Act”) (codified as
    amended at N.C.G.S. §§ 53-244.010 to 53-244.121).
    -15-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    ....
    (8)    To engage in any transaction, practice, or course of
    business that is not in good faith or fair dealing or that
    constitutes a fraud upon any person, in connection with the
    brokering or making of, or purchase or sale of, any
    mortgage loan.
    ....
    (11) To influence or attempt to influence . . . the
    development, reporting, result, or review of a real estate
    appraisal sought in connection with a mortgage loan.
    N.C.G.S. § 53-243.11 (2005) (repealed 2009).
    The MLA does not apply here because plaintiffs fail to allege that they
    purchased the properties for “personal, family, or household use,” and the complaint
    indicates they purchased nothing more than undeveloped real estate, characterized
    as an “investment.” See Fazzari, ___ N.C. App. at ___, 762 S.E.2d at 243 (finding the
    MLA inapplicable when the “Plaintiffs’ own complaint describes the sale of the
    founders’ lots as an ‘Investment Scheme’ and consistently refers to the investment
    purchasers as ‘investors’ ”). Plaintiffs purchased the undeveloped lots from Saunders,
    marketed as an “investment” and for its “good investment potential.” In fact, some
    individual plaintiffs purchased multiple, noncontiguous lots.     Further, plaintiffs
    could not have used the property for residential purposes at the time of purchase, or
    for some time thereafter, because infrastructure and amenities had yet to be built
    and were delayed well into the future. Saunders informed plaintiffs of these delays
    before plaintiffs closed on their loans with BB&T, as expressly acknowledged in their
    -16-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    signed receipts of the Property Reports. Plaintiffs’ assertions that they did not read
    the Property Reports, or that the Reports were buried in hundreds of pages of
    disclosure material, are insufficient to bring their investment purchases within the
    ambit of the MLA. See Ussery, ___ N.C. at ___, 777 S.E.2d at 279.
    BB&T could not have violated the MLA by acting in bad faith when it did not
    disclose information it did not have, was not asked to provide, or was not
    contractually obligated to produce. See Suntrust Bank v. Bryant/Sutphin Props.,
    LLC, 
    222 N.C. App. 821
    , 833, 
    732 S.E.2d 594
    , 603 (concluding that the bank did not
    breach the covenant of good faith and fair dealing when the claimant failed to
    establish breach of the contract), disc. rev. denied, 
    366 N.C. 417
    , 
    735 S.E.2d 180
    (2012); see also Bicycle Transit Auth. v. Bell, 
    314 N.C. 219
    , 228, 
    333 S.E.2d 299
    , 305
    (1985) (“There is implied in every contract a covenant by each party not to do anything
    which will deprive the other parties thereto of the benefits of the contract.” (emphasis
    added) (quoting Harm v. Frasher, 
    5 Cal. Rptr. 367
    , 374, 
    181 Cal. App. 2d 405
    , 417
    (1960))). Accordingly, plaintiffs’ attempts to establish a breach of duty under the
    MLA or the duty of good faith and fair dealing fail.
    In sum, plaintiffs’ allegations are insufficient to establish that BB&T owed or
    breached any duty. Plaintiffs have not alleged that their investment purchases were
    contingent on an appraisal nor have they alleged breach of contract by the bank. The
    complaint reveals that plaintiffs obligated themselves to purchase the properties
    without consulting an appraisal. Because plaintiffs’ claims depend upon BB&T’s
    -17-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    alleged omission of appraisal information, which BB&T had no duty to provide,
    plaintiffs’ claims, as pled, fail.
    Even if we were to find here, for the first time, that debtor-creditor
    relationships give rise to some heightened duty, plaintiffs have not alleged that they
    inquired, or were prevented from inquiring, about the appraisal information, and
    thus they have not established justifiable reliance. Dallaire, 367 N.C. at 370, 760
    S.E.2d at 268 (concluding that when the borrowers “put forth no evidence that they
    made inquiry or were prevented from doing so, they have failed to demonstrate [ ]
    justified reliance”); see also Calloway v. Wyatt, 
    246 N.C. 129
    , 135, 
    97 S.E.2d 881
    , 886
    (1957) (“A sale of land will not be vitiated by false representations of the seller . . .
    where the purchaser had sufficient opportunity to examine the subject of the
    representations but made no examination or investigation, and was not prevented
    from so doing by any artifice of the seller . . . .” (quoting Hays v. McGinness, 
    208 Ga. 547
    , 547, 
    67 S.E.2d 720
    , 720 (1951) (syllabus by the court))).
    Moreover, plaintiffs fail to allege actual reliance upon an appraisal at all and
    therefore, fail to establish proximate cause. Fazzari, ___ N.C. App. at ___, 762 S.E.2d
    at 243-45 (finding it well established that “the plaintiff must show actual reliance on
    the alleged misrepresentation in order to establish [proximate cause]” and denying
    relief when “the purchase contracts were not subject to any appraisal contingencies”).
    Accordingly, without establishing justifiable reliance or proximate cause, plaintiffs’
    claims fail. See Bumpers, 367 N.C. at 88-90, 747 S.E.2d at 226-27 (requiring actual
    -18-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    reliance to establish proximate cause element of an unfair and deceptive trade
    practices claim); Myers & Chapman, Inc. v. Thomas G. Evans, Inc., 
    323 N.C. 559
    , 568-
    71, 
    374 S.E.2d 385
    , 391-93 (1988) (noting that reasonable reliance must be shown to
    make a case for actionable fraud); Booe v. Shadrick, 
    322 N.C. 567
    , 570, 
    369 S.E.2d 554
    , 555-56 (1988) (requiring a “measurable” benefit conferred upon and accepted by
    the defendant for an unjust enrichment claim); Reid v. Holden, 
    242 N.C. 408
    , 414-15,
    
    88 S.E.2d 125
    , 130 (1955) (implying that proximate cause is required for civil
    conspiracy claim seeking damages caused by acts done by one or more conspirators);
    Hoke v. E.F. Hutton & Co., 
    91 N.C. App. 159
    , 162-63, 
    370 S.E.2d 857
    , 859-60 (1988)
    (requiring actual reliance on the “predicate act” alleged in a complaint to establish
    proximate cause for federal RICO claim). Accordingly, BB&T is entitled to dismissal
    on all claims.
    Similar to the allegations against BB&T, each of plaintiffs’ claims against the
    Appraisers, as pled, depends on an alleged duty of care owed by the Appraisers,
    coupled with assertions that plaintiffs justifiably relied on their faulty appraisals and
    that the Appraisers proximately caused plaintiffs’ injury.9              Because plaintiffs’
    9  The complaint reveals, inter alia, that each of plaintiffs’ stated claims against the
    Appraisers seeks to impose a duty, assert justifiable reliance, or establish proximate cause
    as follows:
    (1) Plaintiffs’ negligence claim relies on allegations that the Appraisers “owed a duty
    to the Plaintiffs to exercise due care in the performance of the appraisals,” that the
    Appraisers “communicat[ed] a misleading or fraudulent report,” and that plaintiffs’
    “damages were reasonably foreseeable to the [Appraisers] and were proximately cause [sic]
    by the[ir] negligence.”
    -19-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    complaint reveals an absence of both law and facts necessary to sufficiently allege
    that the Appraisers owed them a duty of care or to establish the substantive elements
    of a legally recognized claim, dismissal for the Appraisers on all claims is proper.
    In Raritan River Steel Co. v. Cherry, Bekaert & Holland we reviewed in depth
    the duty an accountant owes to nonclients who make use of an accountant’s prepared
    financial reports, and we find that case instructive here. 
    322 N.C. 200
    , 207-16, 
    367 S.E.2d 609
    , 613-18 (1988); see also Ballance v. Rinehart, 
    105 N.C. App. 203
    , 206-08,
    
    412 S.E.2d 106
    , 108-09 (1992) (applying the tenets of Raritan to liability in the real
    estate appraisal context). An accountant who prepares financial reports for his client
    clearly owes a duty of care to his client, Raritan, 322 N.C. at 210, 214, 367 S.E.2d at
    (2) Plaintiffs’ negligent misrepresentation claim relies on allegations that their
    “interest in their . . . transaction places them within a limited class to whom the
    [A]ppraisers . . . owe a duty of due care,” that plaintiffs “relied on the false and misleading
    information supplied by the [Appraisers],” and that their “reliance was justifiable.”
    (3) Plaintiffs’ fraud claim relies on allegations that the Appraisers were “under a
    duty to disclose the truth regarding their misrepresentations” and that they delivered “false
    and misleading [appraisals].”
    (4) Plaintiffs’ RICO claim relies on allegations that, “[a]s a direct and proximate
    result [of the Appraisers’ participation in the RICO scheme], the Plaintiffs have been
    injured in their business or property” and that the Appraisers “conduct[ed] . . . misleading
    and inflated appraisals of the property.”
    (5) Plaintiffs’ unfair and deceptive trade practices claim relies on allegations that
    plaintiffs suffered damages “[a]s a proximate and direct result of the [Appraisers’] unfair
    and/or deceptive acts or practices” as alleged in the aforementioned claims.
    (6) Plaintiffs’ unjust enrichment claim relies on allegations that “inequitable
    enrichment, benefits, and ill-gotten gains [were] acquired as a result of the wrongful conduct”
    alleged in the aforementioned claims and that plaintiffs’ purchases were “at inflated prices.”
    (7) Plaintiffs’ conspiracy claim relies on allegations that the damages they sustained
    were “a direct and proximate result of the acts committed” by the Appraisers and that the
    Appraisers “artificially manipulate[ed] the values of the properties.”
    -20-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    614, 617; however, the duty may extend to “persons . . . whom [the accountant] knows
    and intends will rely on his opinion, or whom [the accountant] knows his client
    intends will so rely,” id. at 214, 
    367 S.E.2d at 617
    . In the latter circumstance, “the
    accountant must know of his client’s intent at the time the accountant audits or
    prepares the information.” Id. at 210, 
    367 S.E.2d at 614
    . The duty does not extend
    “liability to all persons whom the accountant should reasonably foresee might obtain
    and rely on the accountant’s work.” Id. at 210, 
    367 S.E.2d at 615
    ; see id. at 214, 
    367 S.E.2d at 617
    .
    Further, liability will only extend if there is justifiable reliance. Id. at 209-10,
    214, 
    367 S.E.2d at 614, 617
    .        “[A] party cannot show justifiable reliance on
    information contained in audited financial statements without showing that he relied
    upon the actual financial statements themselves . . . .” Id. at 206, 
    367 S.E.2d at 612
    (emphasis added). As discussed previously, to establish justifiable reliance a plaintiff
    must sufficiently allege that he made a reasonable inquiry into the misrepresentation
    and allege that he “was denied the opportunity to investigate or that he could not
    have learned [. . . the true facts] by exercise of reasonable diligence.” Dallaire, 367
    N.C. at 369, 760 S.E.2d at 267 (quoting Pinney v. State Farm Mut. Ins. Co., 
    146 N.C. App. 248
    , 256, 
    552 S.E.2d 186
    , 192 (2001), disc. rev. denied, 
    356 N.C. 438
    , 
    572 S.E.2d 788
     (2002)).     Similarly, proximate cause in the appraisal context requires that
    “plaintiffs actually relied on defendant’s appraisal report.” Alva v. Cloninger, 
    51 N.C. App. 602
    , 611, 
    277 S.E.2d 535
    , 541 (1981). These limitations “hold accountants to a
    -21-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    standard that accounts for their contemporary role in the financial world . . . [while
    balancing] the need to protect them from liability that unreasonably exceeds the
    bounds of their real undertaking.” Raritan, 322 N.C. at 215, 
    367 S.E.2d at 617
    .
    Plaintiffs here fail to establish that the Appraisers owed them a duty of care.
    The complaint reveals that BB&T, not plaintiffs, hired the Appraisers to evaluate
    properties for the bank’s own internal underwriting purposes; thus, BB&T, not
    plaintiffs, was the Appraisers’ client. See Fazzari, ___ N.C. App. at ___, 762 S.E.2d
    at 242 (“[A]ppraisals and underwriting are for the benefit of the lenders, not for the
    borrowers.”). At no time did plaintiffs engage, communicate with, or deal with the
    Appraisers directly, nor did plaintiffs receive, review, or request any information from
    the Appraisers. Likewise, plaintiffs have not sufficiently alleged that the Appraisers
    knew that BB&T intended to use the appraisals to benefit or influence plaintiffs in
    any way when they prepared them. See Raritan, 322 N.C. at 213, 
    367 S.E.2d at 616
    (“[A]ccountants should not be liable in circumstances where they are unaware of the
    use to which their opinions will be put.”). Because plaintiffs fail to establish a legal
    duty, their negligence claims against the Appraisers fail.
    Moreover, even if we were to find that the Appraisers did owe plaintiffs a duty
    of care, plaintiffs fail to sufficiently allege that they justifiably relied upon any
    representation by the Appraisers, or lack thereof, or that the Appraisers proximately
    caused injury to plaintiffs. Plaintiffs assert, essentially, that they indirectly relied
    upon the Appraisers’ faulty information because BB&T chose to close on their loans.
    -22-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    Plaintiffs’ complaint fails to establish that they relied on actual appraisals; thus,
    plaintiffs fail to establish justifiable reliance and their negligence claims must fail.
    See id. at 205-07, 
    367 S.E.2d at 612-13
    . Further, because the complaint reveals that
    plaintiffs chose to purchase the properties independent of an appraisal and
    independent of their decision on whether and how to finance their purchases,
    plaintiffs’ allegations are insufficient to establish that the Appraisers proximately
    caused injury to plaintiffs. Accordingly, plaintiffs’ remaining claims fail. See Alva,
    51 N.C. App. at 611, 
    277 S.E.2d at 541
    ; see also Bumpers, 367 N.C. at 88-90, 747
    S.E.2d at 226-27; Myers & Chapman, 
    323 N.C. at 568
    , 
    374 S.E.2d at 391
    ; Booe, 322
    N.C. at 570, 
    369 S.E.2d at 555-56
    ; Reid, 
    242 N.C. at 414-15
    , 
    88 S.E.2d at 130
    ; Hoke,
    91 N.C. App. at 162-63, 
    370 S.E.2d at 859-60
    . In sum, dismissal of plaintiffs’ claims
    against the Appraisers, as pled, was proper.
    In conclusion, the complaint reveals that plaintiffs chose to invest in
    undeveloped real property without consulting an appraisal. For the properties at
    issue here, the bank ordered only a limited number of appraisals, which were for its
    own internal use. It is undisputed that plaintiffs did not view, request, or inquire
    about an appraisal before deciding to purchase the properties. Any representations
    regarding property development, investment potential, or the like were made by
    developer Saunders, not the bank or the Appraisers. Taking the well-pled material
    allegations of the complaint as true, BB&T and the Appraisers are entitled to
    -23-
    ARNESEN V. RIVERS EDGE
    Opinion of the Court
    dismissal on all claims set forth in plaintiffs’ complaint. Accordingly, we affirm the
    decision of the trial court.
    AFFIRMED.
    Justice HUDSON, concurring in part and dissenting in part.
    I agree with the majority that these cases arose out of plaintiffs’ purchase of
    certain real estate and that many of plaintiffs’ claims were properly dismissed under
    Rule 12(b)(6).   However, with respect to plaintiffs’ claims against the appraiser
    defendants (James Powell, James Powell Appraisals, LLC, and Lynn Rabello) and
    the BB&T defendants (Branch Banking and Trust Company, and BB&T Collateral
    Service Corporation), I conclude that the claims for negligent misrepresentation
    (against appraiser defendants only), for unfair and deceptive acts and practices
    (UDAP) under Article 1 of N.C.G.S. Chapter 75 (against BB&T defendants only), and
    for fraud (against both groups) were sufficiently pleaded to survive dismissal. Finally,
    the trial court dismissed plaintiffs’ claims for civil conspiracy against both sets of
    defendants because no underlying claims remained.         Because I would hold that
    several claims do survive, I would allow the civil conspiracy claims against these
    defendants to go forward as well. Accordingly, I respectfully dissent as to these
    claims only.
    Plaintiffs’ Claims against Appraisers
    -24-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    Among other claims against the appraiser defendants, plaintiffs alleged
    negligent misrepresentation and fraud, both of which include reliance as an element.1
    The majority repeatedly states that plaintiffs have failed to allege reliance; however,
    review of the complaint shows otherwise. “The tort of negligent misrepresentation
    occurs when a party justifiably relies to his detriment on information prepared
    without reasonable care by one who owed the relying party a duty of care.” Raritan
    River Steel Co. v. Cherry, Bekaert & Holland, 
    322 N.C. 200
    , 206, 
    367 S.E.2d 609
    , 612
    (1988) (citations omitted). In asserting fraud claims plaintiffs must allege that the
    actions were “made with intent to deceive,” Rowan Cty. Bd. of Educ. v. U.S. Gypsum
    Co., 
    332 N.C. 1
    , 17, 
    418 S.E.2d 648
    , 658-59 (1992) (citations omitted). Defendants
    here argue that without reliance, there can be no actionable deception.
    First, we must look at the critical allegations in the complaint related to
    plaintiffs’ claims for negligent misrepresentation and fraud against the appraiser
    defendants. For purposes of our Rule 12(b)(6) analysis, we take these allegations as
    true:
    SEVENTH CLAIM FOR RELIEF
    (Negligent Misrepresentation— Alternative Claim
    - Defendants Powell, James Powell Appraisals and
    Rabello)
    366. Plaintiffs reallege and incorporate by reference
    Plaintiffs also alleged claims against the BB&T defendants for fraud and unfair acts
    1
    and practices under N.C.G.S. Chapter 75. These claims are discussed more extensively
    below, but any reliance elements contained in them should survive based on the following
    discussion.
    -25-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    all prior allegations of this Amended Complaint.
    367. Alternatively, in the course of their business
    and profession, and in a transaction in which they had a
    financial interest, the Defendants James Powell
    Appraisals, Powell and Rabello supplied information to the
    Plaintiffs’ lender for the benefit of the Plaintiffs, and the
    Defendants James Powell Appraisals, Powell and Rabello
    intended for the Plaintiffs and the Plaintiffs’ lender to rely
    on that information for guidance or benefit in the business
    transaction.
    368. The Plaintiffs’ interest in their overall purchase
    transaction places them within a limited class to whom the
    appraisers, the Defendants James Powell Appraisals,
    Powell and Rabello, owe a duty of due care.
    369. The information supplied by the Defendants
    James Powell Appraisals, Powell and Rabello, in the form
    of appraisals conducted, was false and misleading.
    370. The Defendants James Powell Appraisals,
    Powell and Rabello failed to exercise reasonable care or
    competence in obtaining or communicating this false and
    misleading information.
    371. Injury to the Plaintiffs and the other property
    purchasers in the Coastal Communities subdivisions, as a
    result of the appraisals conducted, was foreseeable to the
    Defendants James Powell Appraisals, Powell and Rabello.
    372. Through the acceptance of the appraisals by
    their lender, the Defendant BB&T, the Plaintiffs relied on
    the false and misleading information supplied by the
    Defendants James Powell Appraisals, Powell and Rabello,
    and the Plaintiffs’ reliance was justifiable.
    373. The Defendants James Powell Appraisals,
    Powell and Rabello were aware and/or should have been
    aware of the importance of the appraisals to the Plaintiffs
    and the other property purchasers/borrowers in the
    Coastal Communities subdivisions and the reliance that
    the Plaintiffs and the other property purchasers/borrowers
    in the Coastal Communities subdivisions would place
    thereon.
    374. The Plaintiffs’ reliance caused the Plaintiffs to
    incur financial damage. Had the Defendants James Powell
    Appraisals, Powell and Rabello disclosed the true facts,
    -26-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    including the actual market value of the properties, the
    Plaintiffs would not have purchased the properties.
    375. As a direct and proximate result of the
    negligent misrepresentation of the Defendants James
    Powell Appraisals, Powell and Rabello, the Plaintiffs have
    been damaged in an amount in excess of Ten Thousand
    Dollars ($10,000.00), with the precise amount to be
    determined at the trial of this matter.
    EIGHTH CLAIM FOR RELIEF
    (Fraud — All Defendants)
    376. The Plaintiffs reallege and incorporate by
    reference all prior allegations of this Amended Complaint.
    377. Under the control and direction of the
    Defendant Saunders, the agents and employees of various
    planned residential subdivisions in Brunswick County,
    North Carolina, including, but not limited to, Rivers Edge
    sections 9-11, 13-15, 17-19, promised and promoted
    seemingly legitimate investments in real estate while in
    actuality operating a highly successful scheme designed for
    the benefit of the Defendants Saunders, Gordon, Powell,
    Rabello, certain employees and/or executives of the
    Defendant BB&T and the various corporate entities of the
    Defendant Saunders, including the Defendants Rivers
    Edge, Coastal Communities, MAS Properties, and TMC, to
    the damage of the Plaintiffs and countless other property
    owners.
    378. The Plaintiffs were individually approached
    and specifically targeted by the Defendants Coastal
    Communities and/or Rivers Edge by direct mail solicitation
    and special events as promotional techniques to induce
    likely and prospective purchasers or lessees to visit the
    subdivision or to purchase or lease a lot in the subdivision.
    ....
    381. In order to accomplish this scheme, under the
    control and direction of the Defendant Saunders, the
    agents and employees of the various corporate entities,
    including the Defendants Rivers Edge, Coastal
    -27-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    Communities, TMC, James Powell Appraisals and BB&T,
    mislead [sic] potential purchasers throughout one or more
    of the various facets of purchasing the property, arranged
    for and/or procured the financing for the fraudulent
    transactions.
    382. Each Defendant is joined in this action as a co-
    conspirator. Liability arises from the fact that each
    Defendant entered into an agreement with the other
    Defendants to commit or to participate in the commission
    of all or part of the unlawful acts, practices, plans, schemes,
    and transactions to defraud and mislead Plaintiffs and
    other Coastal Communities property purchasers by: (i)
    artificially manipulating the values of the properties; (ii)
    entering into an arrangement with a local appraiser and
    lender in order to control the appraisal and lending
    process; (iii) using a fraudulent marketing strategy to
    create the false appearance of high demand and a false
    sense of urgency to purchase unimproved and undeveloped
    property with seemingly little risk; (iv) controlling the loan
    application       and    settlement     process;     and    (v)
    misrepresenting the infrastructure and amenities to be
    developed.
    383. Upon information and belief, the agents and
    employees of the various corporate entities under the
    control and direction of the Defendant Saunders, including
    the Defendants Coastal Communities and/or Rivers Edge,
    employed a marketing strategy to fraudulently lure buyers
    through the misrepresentation of: (i) the infrastructure and
    amenities to be developed, (ii) the availability of the
    property, and (iii) the degree of interest in the property.
    384. Upon the Coastal Communities property
    owners’ visits to the subdivision of Rivers Edge prior to
    their execution of the Sales Contracts, the Defendants
    Coastal Communities and/or Rivers Edge presented the
    Plaintiffs with various marketing materials, community
    maps, plats and other artistic representations outlining the
    Master Plan of the development. The information and
    representations provided by the Defendants Coastal
    Communities and/or Rivers Edge or their authorized
    agents, including, but not limited to, the marketing
    materials exhibited by the Defendants Coastal
    -28-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    Communities and/or Rivers Edge at the location and
    presented to the Plaintiffs, upon which the Plaintiffs relied,
    indicated inter alia that the subdivision of Rivers Edge
    offered various amenities, including a southern style
    clubhouse, property owners clubhouse with outdoor Jr.
    Olympic sized pool and heated indoor pool, outdoor hot tub,
    fitness center with steam room and sauna, tennis courts,
    27 acre fresh water Palmer Lake with canoeing and
    kayaking, walking/nature trails and sidewalks through the
    community, private beach club, and other recreational
    amenities. Specifically, the new sections of Rivers Edge to
    be referred to as “Fairway Crossing” would contain an
    entrance gate, Palmer Lake and surrounding ponds,
    walking/nature trails and sidewalks surrounding the 11th,
    12th, 13th and 14th holes of the Arnold Palmer golf course at
    Rivers Edge.
    ....
    386. Upon information and belief, the Defendant
    Saunders and/or the agents and employees of the various
    corporate entities under the control and direction of the
    Defendant Saunders, including the Defendants Coastal
    Communities and/or Rivers Edge, made an arrangement
    with a local appraiser, the Defendant Powell of the
    Defendant James Powell Appraisals, to ensure that
    appraisals would be generated using comparable sales of
    other properties marketed and sold by the Defendants
    Coastal Communities and/or Rivers Edge, at inflated
    prices.
    387. Upon information and belief, in order to justify
    these sales prices for the Coastal Communities properties,
    the Defendants Powell, Rabello and James Powell
    Appraisals purposefully failed to consider sales prices for
    comparable lots outside of the Coastal Communities
    developments when establishing the appraised value of the
    lots and appraisals were performed on the property as-is,
    rather than subject to the extraordinary assumption that
    the developments would be completed as planned and
    promised, with infrastructure and amenities.
    388. Upon information and belief, the Defendants
    -29-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    Powell, Rabello and James Powell Appraisals thereby
    engaged in the fabrication and use of fraudulently
    overstated appraisals to justify the financing of Coastal
    Communities properties.
    389. Upon information and belief, the Defendant
    Saunders conducted and controlled the appraisal process
    with the Defendants Powell, Rabello and James Powell
    Appraisals, through the Defendant TMC, a private
    mortgage brokerage and corporate entity under the control
    and direction of the Defendant Saunders and the
    Defendant Gordon, Vice President and managing principal
    of the Defendant TMC.
    390. Upon information and belief, the Defendants
    concealed their practice of manipulating appraised values
    from the Plaintiffs and other Coastal Communities
    property purchasers and utilized this practice at each one
    of their developments. Therefore, the Plaintiffs and other
    Coastal Communities property purchasers did not know
    and had no reason to know that the Defendants had
    manipulated the appraised value of the property.
    ....
    393. Because the Defendant Saunders and/or the
    agents and employees of the various corporate entities
    under the control and direction of the Defendant Saunders,
    including the Defendants Coastal Communities and/or
    Rivers Edge, only offered the advertised financial
    incentives to Plaintiffs who used the services of the
    Defendants TMC and Gordon and thereafter controlled the
    lending process through the Defendants TMC and Gordon,
    it was certain that the Defendant BB&T, the lender
    participating in the agreement to generate the inflated and
    manipulated appraisals, would be used.
    394. Upon information and belief, the Defendant
    BB&T approved, funded and handled the loans for the
    Plaintiffs and the vast majority of Coastal Communities
    property purchasers from 2004 until 2007 and distributed
    over 400 million dollars in lot loans to Coastal
    Communities property purchasers in Brunswick County,
    North Carolina during this time.
    -30-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    395. Upon information and belief, the Defendant
    BB&T did not follow either industry standards or their own
    internal guidelines governing loan origination and
    underwriting when handling the loan applications of the
    Plaintiffs or other Coastal Communities property
    purchasers. The Defendant BB&T approved the majority of
    the loans without any contact to the applicants to justify
    the information received and paid the Defendant TMC for
    the referrals for each loan application, upon information
    and belief.
    396. For several years, from on or about 2004 until
    on or about 2007, BB&T regional bankers continued
    issuing loans for Coastal Communities property owners in
    the lot loan program in order to meet their own BB&T
    expanding growth goals regardless of whether the loans
    should have been approved and/or the properties were
    being developed by the Defendant Saunders and his
    various corporate entities as represented to property
    owners.
    397. The Defendant BB&T ensured that the vast
    majority of lot loans were approved and money disbursed
    at the closing of the Coastal Communities lot sales,
    notwithstanding their knowledge of and dependence upon
    the fraudulently overstated appraisals performed by the
    Defendant Rabello of the Defendant James Powell
    Appraisals to justify the inflated amounts of the lot loans,
    upon information and belief.
    398. Upon information and belief, the Defendant
    BB&T’s regional branch managers and/or loan officers then
    continued in bad faith to issue loans to the Plaintiffs and
    other Coastal Communities property purchasers in the lot
    loan program, relying on fraudulent appraisals, knowing
    that the loans were under-collateralized and knowing that
    the infrastructure and amenities of the developments were
    not being completed as promised, in order to meet their
    own BB&T expanding growth goals regardless of whether
    the loans should have been approved and/or whether the
    properties were being developed by the Defendant
    Saunders and his various corporate entities as represented
    to property owners.
    399. All of the Defendants were under a duty to
    -31-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    disclose the truth regarding their misrepresentations and
    concealed material facts of which only they knew or could
    have known, and to make a full and open disclosure of all
    such information.
    400. The silence and/or omission of the Defendants
    related to material matters known by the Defendants
    which they had a legal duty to disclose to the Plaintiffs and
    other Coastal Communities property purchasers.
    401. In addition, the Defendants have taken
    affirmative steps to conceal material facts regarding the
    property purchase, appraisal process, and loan process
    from the Plaintiffs and other Coastal Communities
    property purchasers, who were unaware and unable to
    discover these material facts through their reasonable
    diligence.
    402. With regard to the Defendant BB&T, the
    regional executives mentioned above (Glen Heintz, the
    regional retail banking manager and Jeff Etheridge, the
    regional president for BB&T) and local Brunswick County
    branch managers and/or loan officers (specifically, Brian
    Walker, Vi Jones, Connie Norton, and others) were under
    a duty to make such disclosures to the Plaintiffs and other
    Coastal Communities property purchasers. Instead, the
    executives, branch managers, and/or loan officers forced
    through the loan applications and benefited from the
    increased production from the “lot loan program,” and
    received higher salaries and/or large yearly bonuses
    (anywhere from 30% to 100% of their salaries) through the
    Defendant BB&T’s bonus system.
    403. By concealing their conduct designed to
    artificially inflate the market for the sale of lots in the
    subdivision, including but not limited to the high-pressure
    and misleading sales tactics, appraisals that reached a pre-
    determined result and were otherwise deficient and
    designed to support an inflated purchase price, irregular
    and deceptive brokerage and lending practices, and
    affixing of excess revenue stamps to recorded deeds, as
    alleged herein, all Defendants, in essence, together and by
    their own acts and omissions, perpetrated a fraud on the
    market, including the Plaintiffs, which in fact inflated the
    market.
    -32-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    404. All of the Defendants’ misrepresentations
    and/or concealments were reasonably calculated to deceive
    the Plaintiffs and other Coastal Communities property
    purchasers, in that all of the Defendants knew their
    representations and/or concealments were false or were
    made recklessly, without any knowledge of truth or falsity,
    as a positive assertion, and where all of the Defendants
    knew there was a duty to disclose all material facts, or
    where all of the Defendants were recklessly indifferent to
    their duty to disclose.
    405. The Defendants’ misrepresentations and/or
    concealments were done with the intent to deceive the
    Plaintiffs, and the Plaintiffs were in fact deceived by these
    misrepresentations and/or concealments. The Plaintiffs’
    reliance on the Defendants’ false representations was
    reasonable.
    406. The Plaintiffs have suffered actual damages as
    a result of their reliance on all of the Defendants’ false
    representations and/or concealments. Had any of the
    Defendants disclosed the true facts, the Plaintiffs would
    not have purchased the property.
    407. As a direct and proximate result of the
    Defendants’ fraudulent conduct, the Plaintiffs have been
    damaged in an amount in excess of Ten Thousand Dollars
    ($10,000.00), with the precise amount to be determined at
    the trial of this matter.
    In my view, these allegations are sufficient to withstand dismissal under existing
    North Carolina law.
    The trial court found as follows:
    [52] Plaintiffs in this case allege in substance that
    they indirectly relied on the appraisal reports. However,
    the North Carolina Supreme Court, in Raritan, held that
    indirect reliance will not support a claim for negligent
    misrepresentation. . . . (Footnote call number omitted.)
    ....
    -33-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    [Trial Court summarizes our opinion in Raritan.]
    [54] In sum, the court in Raritan affirmed dismissal
    of the plaintiff’s negligent misrepresentation claim because
    the plaintiff did not directly rely upon the audit report in
    [sic] which it asserted was defective. Applying Raritan to
    the present case, Plaintiffs must allege that they relied
    directly on the appraisal reports themselves in order to
    plead sufficiently a claim for negligent misrepresentation.
    322 N.C. at 205-06. Post-Raritan, claims for negligent
    misrepresentation that have failed to allege direct reliance
    have been susceptible to dismissal. (Internal citations
    omitted.)
    ....
    [Trial Court summarizes the precedent of the Court
    of Appeals on this issue.]
    [59] Similar to the purchasers in Williams [v. United
    Community. Bank, 
    218 N.C. App. 361
    , 
    724 S.E.2d 543
    (2012)], Plaintiffs in the instant case purchased lots in
    undeveloped, proposed residential communities. Further,
    Plaintiffs allege that Coastal Defendants and the banks
    controlled the loan and appraisal process. Indeed, the
    banks procured the appraisals and subsequently approved
    Plaintiffs’ loan applications. Plaintiffs do not allege that
    they ever viewed or read the appraisal reports prior to
    signing their purchase contracts or closing on their loans.
    Instead, Plaintiffs’ [sic] argue, in conclusory fashion, that
    they relied on the appraisals “regardless of whether they
    viewed the appraisal report” because “if the appraisal
    reports reflected fair market values below the purchase
    price, none of the Plaintiffs would have moved forward and
    closed the loan.” More specifically, Plaintiffs allege that
    “[t]hrough the acceptance of the appraisals by their lender
    [BB&T], the Plaintiffs relied on the false and misleading
    information supplied by [Appraiser Defendants], and the
    Plaintiffs’ reliance was justifiable.” In other words,
    Plaintiffs contend that they indirectly relied on the
    appraisal reports because BB&T presumably reviewed the
    -34-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    reports and decided to close on their loans, implying that
    the lots appraised for the value of the loans. Thus, because
    BB&T decided to close on their loans, Plaintiffs assumed
    that the appraisal reports supported the loans and were
    not defective. (Footnote call numbers omitted.)
    [60] Plaintiffs also allege, like the purchasers in
    Williams, that if Appraiser Defendants had disclosed any
    of the flaws in their appraisal reports or if Plaintiffs knew
    that the lots were overvalued, they would not have closed
    on their loans, and that they subsequently lost money as a
    result of the purchases. However, Plaintiffs’ Complaint
    makes it clear that they were not involved in the appraisal
    process, which was instead controlled by Coastal
    Defendants and BB&T. Further, Plaintiffs do not allege
    that they viewed any of the appraisals prior to signing the
    purchase contracts, which in any event were not contingent
    upon the appraised values for the lots. Consequently,
    Plaintiffs do not, and cannot, allege that they ever relied
    upon any appraisal of the property before they agreed to
    purchase said property. Moreover, Plaintiffs do not allege
    that they viewed the appraisals before closing on their
    loans with BB&T. Actual reliance is particularly lacking as
    to certain Plaintiffs who allege that their appraisal was
    performed after they closed on the loans. (Footnote call
    numbers omitted.)
    I do not agree with the trial court’s interpretation of Raritan River Steel,
    although I recognize that it is the interpretation adopted by the Court of Appeals.
    However, we are not bound by that precedent, and I conclude that common sense and
    the plain language of our precedent lead to a contrary result. Consequently, I would
    hold that the allegations of reliance here are adequate to support these claims.
    In 1981 the Court of Appeals decided Alva v. Cloninger, 
    51 N.C. App. 602
    , 
    277 S.E.2d 535
     (1981). The plaintiffs there bought a house that turned out to have serious
    structural defects. 
    Id. at 603-05
    , 
    277 S.E.2d at 536-37
    . They filed suit against the
    -35-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    appraiser, seeking damages. 
    Id. at 603
    , 
    277 S.E.2d at 536
    . The defendant argued
    that he could not be liable for negligence because the plaintiffs were not in privity of
    contract with him. 
    Id. at 604
    , 
    277 S.E.2d at 537
    . The Court of Appeals disagreed,
    noting that
    [t]he evidence established prima facie that plaintiffs’
    reliance upon the appraisal was, or should reasonably have
    been, expected by defendant. The evidence also warrants
    an inference that plaintiffs actually relied on defendant’s
    appraisal report to NCNB and that defendant’s failure to
    discover and disclose the alleged defects in the house was
    a proximate cause of plaintiffs’ injury. Dr. Alva testified
    that the contract to purchase the house was conditioned
    upon his obtaining financing. . . . Dr. Alva also testified
    that he understood the loan was conditioned upon the
    appraisal and “assumed everything was all right when the
    loan was approved.” Dr. Alva’s assumption as to the import
    of the appraisal was substantiated by the testimony of
    witness McGhee, the lending officer, who said “[e]ither the
    repair work had to be done or we would have had to decline
    the loan application.”
    
    Id. at 611
    , 
    277 S.E.2d at 541
     (alteration in original). Under the reasoning in Alva,
    plaintiffs here would have a claim against the appraiser defendants.
    The question then becomes whether this Court’s decision in Raritan River Steel
    overturned Alva. In my view, the answer is no. First, the facts of each case are
    distinguishable: Alva dealt with a situation similar to the one we have here—real
    estate appraisals—whereas Raritan involved auditors and financial reports.           In
    Raritan, the plaintiff alleged that it obtained the information it used to value a
    company not from an actual audit of that company, but from information contained
    -36-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    in a report prepared by a third party. Raritan, 322 N.C. at 205, 
    367 S.E.2d at 612
    .
    Given those facts, this Court “conclude[d] that a party cannot show justifiable
    reliance on information contained in audited financial statements without showing
    that he relied upon the actual financial statements themselves to obtain this
    information.” Id. at 206, 
    367 S.E.2d at 612
    . Second, that conclusion was based
    in part from an understanding of the audit report. . . .
    Isolated statements in the report, particularly the net
    worth figure, do not meaningfully stand alone; rather, they
    are interdependent and can be fully understood and
    justifiably relied on only when considered in the context of
    the entire report, including any qualifications of the
    auditor’s opinion and any explanatory footnotes included
    in the statements.
    Id. at 207, 
    367 S.E.2d at 613
    .
    While the Court of Appeals has subsequently interpreted this precedent as
    requiring direct reliance in all negligent misrepresentation claims, see, e.g., Fazzari
    v. Infinity Partners, LLC, ___ N.C. App. ___, 
    762 S.E.2d 237
     (2014), I am not convinced
    our holding in Raritan should be read so narrowly. Instead, I am more inclined to
    follow the reasoning in Alva. Nothing in Raritan mandates direct reliance—Raritan
    only mandates actual reliance.       There the auditor relied on a summary of the
    information contained in the report. Here the complaint alleges that the appraiser
    defendants fabricated and overstated appraisals, and concealed from plaintiffs this
    conduct, all of which became the basis for the approval of financing for plaintiffs’
    purchases. In this way, plaintiffs allege they relied on the appraisals, regardless of
    -37-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    whether they personally viewed them. Additionally, unlike the summary report
    relied upon by the plaintiff in Raritan, the appraisals here are more like the audit of
    the original company that we concluded the plaintiff must have actually relied upon
    there in order to establish a claim.       Plaintiffs here did not rely on “[i]solated
    statements” from a summary but rather on “the entire report.” See Raritan, 322 N.C.
    at 207, 
    367 S.E.2d at 613
    .
    Additionally, in Raritan, id. at 203, 209-10, 214-16, 
    367 S.E.2d at 611, 614-15, 617-18
    , this Court referenced the Restatement (Second) of Torts, a comment to which
    is pertinent here and states:
    g. Information supplied directly and indirectly. The person
    for whose guidance the information is supplied is often the
    person who has employed the supplier to furnish it, in
    which case, if it is supplied for a consideration paid by that
    person, he has at his election either a right of action under
    the rule stated in this Section or a right of action upon the
    contract under which the information is supplied. In many
    cases, however, the information is supplied directly to the
    person who is to act upon it although it is paid for by the
    other party to the transaction. Thus, when a vendor of
    beans employs a public weigher to weigh beans, the
    weigher, who gives to the vendee a certificate which
    through his carelessness overstates the weight of the
    beans, is subject to liability to the vendee for the amount
    that he overpays in reliance upon the certificate. However,
    direct communication of the information to the person
    acting in reliance upon it is not necessary. In the situation
    above the liability of the weigher would not be affected by
    his giving the certificate to the vendor for communication
    to the vendee.
    -38-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    Restatement (Second) of Torts § 552 (titled “Information Negligently Supplied for the
    Guidance of Others”) (cmt. g (Am. Law Inst. 1977)) (emphasis added). Here the
    appraisers are comparable to the “weigher” and their liability is “not . . . affected by
    [their] giving the certificate [appraisal] to the vendor [BB&T] for communication to
    the vendee [plaintiffs].”
    Further, this conclusion is bolstered by common sense and everyday
    experience. When buying a house, parties commonly understand that unless the
    house appraises for the contract price (at least), the lender will not approve a loan to
    finance the purchase. Therefore, even though the appraisers here were hired by the
    lender, to which it supplied the appraisals, plaintiffs allege that the appraisals were
    essential to the transaction and were relied upon by the parties to the purchase. In
    my view, the better reasoned approach allows such reliance to be either direct, if the
    buyer actually sees the appraisal, or indirect, as here. And when, as here, the
    plaintiffs have specifically and repeatedly alleged such reliance, I would hold that the
    claims can proceed.
    Applying these principles here, I would allow plaintiffs’ claims for negligent
    misrepresentation and fraud to go forward because plaintiffs have sufficiently
    pleaded all necessary elements, including reliance.2 In my opinion, these allegations
    are sufficient to survive a Rule 12(b)(6) motion to dismiss.
    2This reasoning does not apply to plaintiffs who closed on their loans before the
    appraisal was completed. In that case, I do not include these plaintiffs as those who can
    -39-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    Plaintiffs’ Claims against BB&T
    Because it appears that under the Mortgage Lending Act (MLA), N.C.G.S. 53-
    243.11, the lender here owed a duty to these plaintiffs, I would allow several of
    plaintiffs’ claims which allege this duty as a basis for liability on the part of BB&T to
    go forward. N.C.G.S. § 53-243.11 (2005) (repealed 2009 and recodified as amended
    at N.C.G.S. §§ 53-244.010 to 53-244.121).
    Initially, I disagree with the majority’s assertions that plaintiffs’ purchases of
    these properties in residential communities fall outside the scope of the MLA. As
    amended and recodified in N.C.G.S. § 53-244.020, the purpose of the MLA is as
    follows:
    (a) Purpose. – A primary purpose of this Article is to
    protect consumers seeking mortgage loans and to ensure
    that the mortgage lending industry operates without
    unfair, deceptive, and fraudulent practices on the part of
    mortgage loan originators. Therefore, the General
    Assembly establishes within this Article an effective
    system of supervision and enforcement of the mortgage
    lending industry by giving the Commissioner of Banks
    broad administrative authority to administer, interpret,
    and enforce this Article and adopt rules implementing this
    Article in order to carry out the intentions of the General
    Assembly.
    (b) Construction. – It is the intent of the General
    Assembly that provisions of this Article be liberally
    construed to effect the purposes stated or clearly
    encompassed by the Article.
    show reliance (even indirectly).
    -40-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    Id. § 53-244.020 (2013).3      Plaintiffs allege in their complaint that they sought
    mortgage loans for these purchases and that “BB&T at all times relevant herein was
    acting as a mortgage lender pursuant to [the MLA].”
    The statute in effect during the events at issue here defined “[r]esidential real
    property” as “[r]eal property located in the State of North Carolina upon which there
    is located or is to be located one or more single-family dwellings or dwelling units.”
    Id. § 53-243.01(19) (2005).     The majority opinion, as well as the complaint and the
    trial court, repeatedly refer to plaintiffs’ purchases of real property in planned
    residential developments. The majority’s assertion that the MLA does not apply
    because plaintiffs “could not have used the property for residential purposes at the
    time of purchase” cannot be accurate; people frequently buy lots upon which to build
    residences, and the MLA surely applies to them. Additionally, despite the majority’s
    repeated characterization of plaintiffs as “investors,” the complaint alleges no such
    thing. None of the plaintiffs are described as an “investor” in the complaint; instead
    each of the plaintiffs is described as an individual “citizen and resident” who
    purchased property in a Brunswick County “subdivision” at issue here. The only
    3 Although this language was not included in the version of the MLA in effect at the
    times pertinent to these events, most of the remaining language is identical or similar,
    tending to indicate a similar remedial purpose. See, e.g., O & M Indus. v. Smith Eng'g Co.,
    
    360 N.C. 263
    , 268, 
    624 S.E.2d 345
    , 348 (2006) (“A remedial statute must be construed
    broadly ‘in the light of the evils sought to be eliminated, the remedies intended to be
    applied, and the objective to be attained.’ Puckett v. Sellars, 
    235 N.C. 264
    , 267, 
    69 S.E.2d 497
    , 499 (1952).”).
    -41-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    instances in which “investments” are mentioned are in plaintiffs’ allegations that
    defendants marketed the lots as a “good investment.” That the lots, if properly
    developed, could have been a sound investment does not deprive these purchases of
    their residential nature, nor does it remove them from within the scope of the MLA.
    In fact, for most people, their residence is their largest “investment,” and the MLA is
    designed to protect that. Any duty arising out of the MLA should apply to the facts
    alleged here.
    On this issue the trial court concluded:
    [16] The gravamen of Plaintiffs’ Claims against
    BB&T is that the Bank had a duty under the MLA to
    appraise the collateral for the loans and inform Plaintiffs
    of the details of the loan process including Saunders’
    alleged involvement and selection of JPA as the appraiser.
    All of the Claims against BB&T are premised upon
    wrongful omissions by BB&T regarding the loan and
    appraisal processes, including Saunders’ alleged
    involvement and control over both.
    [17] In the Preliminary Injunction Order, the court
    concluded that Plaintiffs failed to allege facts sufficient to
    show that BB&T acted improperly in issuing loans to
    purchasers of Coastal Communities Properties. The court
    noted that in an ordinary debtor-creditor relationship, a
    lender does not owe any duty to its borrower beyond the
    terms of the loan agreement. “[P]arties to a contract do not
    thereby become each others’ fiduciaries; they generally owe
    no special duty to one another beyond the terms of the
    contract . . . .” Branch Banking & Trust Co. v. Thompson,
    
    107 N.C. App. 53
    , 61 (1992). “A lender is only obligated to
    perform those duties expressly provided for in the loan
    agreement to which it is a party.” Lassiter v. Bank of North
    Carolina, 
    146 N.C. App. 264
    , 268 (2001). (Footnote call
    numbers omitted.)
    [18] BB&T did not owe Plaintiffs a duty to disclose
    -42-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    the details of the loan process not required to be disclosed
    under state or federal law or under the terms of the loan
    agreements. BB&T acted properly in issuing loans to
    Plaintiffs and did not violate any duties owed to Plaintiffs
    under the terms of the loan agreements. The court
    CONCLUDES that when measured under the standards of
    Rule 12(b)(6), the allegations in Plaintiffs’ Amended
    Complaints can not support their Claims against
    BB&T.
    I disagree. Under N.C.G.S. § 53-243.11, it was prohibited for a lender
    (1) To misrepresent or conceal the material facts or make
    false promises likely to influence, persuade, or induce an
    applicant for a mortgage loan or a mortgagor to take a
    mortgage loan, or to pursue a course of misrepresentation
    through agents or otherwise.
    ....
    (8) To engage in any transaction, practice, or course of
    business that is not in good faith or fair dealing or that
    constitutes a fraud upon any person, in connection with the
    brokering or making of, or purchase or sale of, any
    mortgage loan.
    ....
    (11) To influence or attempt to influence through coercion,
    extortion, or bribery, the development, reporting, result, or
    review of a real estate appraisal sought in connection with
    a mortgage loan.
    N.C.G.S. § 53-241.11 (2005). The Court of Appeals has held that this statute created
    a legal duty owed to buyers. Guyton v. FM Lending Servs., Inc., 
    199 N.C. App. 30
    ,
    
    681 S.E.2d 465
     (2009). There the conduct alleged was that the lender had withheld
    information that the property purchased by the plaintiffs lay in a flood plain. The
    -43-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    plaintiffs sued for fraud, negligent misrepresentation, and unfair and deceptive trade
    practices.   Id. at 33, 
    681 S.E.2d at 469
    .         The Court of Appeals reasoned that,
    “[a]lthough 
    N.C. Gen. Stat. § 53-243.11
     does not directly address the specific set of
    factual circumstances present in this case, we conclude that this statutory provision
    was intended to protect buyers against the sort of activity that is alleged to have
    occurred here.” Id. at 43, 
    681 S.E.2d at 475
    . The court concluded:
    Assuming that Defendant did, in fact, engage in the
    conduct described in Plaintiffs’ complaint, Defendant
    would have clearly violated 
    N.C. Gen. Stat. § 53-243.11
    . As
    a result, there is ample basis in North Carolina law . . . for
    concluding that Defendant would have violated a legal duty
    owed to Plaintiffs if it acted as described in Plaintiffs’
    complaint.
    Id. at 44, 
    681 S.E.2d at 476
    . This reasoning equally applies here.
    Plaintiffs assert claims for fraud and unfair and deceptive trade practices
    against BB&T, alleging that:
    99. Upon information and belief, the Defendant
    Saunders and/or the agents and employees of the various
    corporate entities under the control and direction of the
    Defendant Saunders, including the Defendants Coastal
    Communities and/or Rivers Edge, made an arrangement
    with local lenders, including the Brunswick County, North
    Carolina, regional office of BB&T, to ensure that the
    lenders would rely upon the previously described
    appraisals which manipulated property values.
    100. In addition, the Defendant BB&T financed
    early lot sales in the various undeveloped subdivisions with
    transactional values under $250,000.00, waiving the
    requirement of a full appraisal in most cases.
    101. Upon information and belief, the Defendant
    BB&T’s waiver of a full appraisal for the lots with
    -44-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    transactional values of under $250,000.00 did not comply
    with the requirements of the North Carolina
    Administrative Code and/or the Defendant BB&T’s own
    internal underwriting guidelines.
    ....
    112. Upon information and belief, the Defendant
    BB&T approved, funded and handled the loans for the vast
    majority of Coastal Communities property purchasers from
    2004 until 2007 and distributed over 400 million dollars in
    lot loans to Coastal Communities property purchasers in
    Brunswick County, North Carolina during this time.
    113. Upon information and belief, the Defendant
    BB&T did not follow either industry standards or their own
    internal guidelines governing loan origination and
    underwriting when handling the loan applications of the
    Coastal Communities property purchasers.
    114. The Defendant BB&T employs a standard
    practice whereby all loan applications submitted must be
    approved through their Central Underwriting department
    in Winston[-]Salem, North Carolina, upon information and
    belief. Nevertheless, upon information and belief, the
    decisions of the Defendant BB&T’s Central Underwriting
    department may be overridden by the regional branches if
    deemed necessary on a case-by-case basis.
    115. In the instant case, upon information and
    belief, many of the loan applications of the Coastal
    Communities property purchasers were turned down at
    BB&T’s Central Underwriting department as a result of
    gaps in information, debt to income ratio and/or credit
    history in the loan applications of the Coastal Communities
    property purchasers submitted by TMC.
    116. However, upon information and belief, Glen
    Heintz, the regional retail banking manager for the
    Defendant BB&T (for the region encompassing Brunswick
    County, North Carolina) and/or Jeff Etheridge, the
    regional president for the Defendant BB&T (for the region
    encompassing Brunswick County, North Carolina), chose
    to override the majority of the declines and approve the
    loan applications regardless of any issues or concerns noted
    -45-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    in the applications by the Defendant BB&T’s Central
    Underwriting department.
    117. As a result, in or about 2005, the Defendant
    BB&T’s Central Underwriting department declined to
    review the loan applications of the Coastal Communities
    property purchasers from the Brunswick County region
    altogether because they determined that the Brunswick
    County region would override the majority of the declines
    and approve the loan applications regardless of their
    decisions, upon information and belief.
    118. Upon information and belief, following this
    change in policy, BB&T Branch Managers throughout
    Brunswick County, specifically, Brian Walker, Vi Jones
    and Connie Norton, employed a “no phone call” policy in
    order to handle the numerous faxed applications being
    submitted by the Defendants TMC and Gordon (referred to
    hereinafter as “the lot loan program”).
    119. Upon information and belief, the loan
    applications were thereafter “forced through” and
    approved by the Defendant BB&T without any contact to
    the applicants to justify the information received.
    120. The Defendant BB&T thereafter paid the
    Defendant TMC for the referrals for each loan application,
    upon information and belief. At the height of the program,
    the Defendant BB&T paid the Defendant TMC as much as
    $15,000.00 to $20,000.00 per month for the referrals, upon
    information and belief.
    121. The above mentioned BB&T executives
    purposefully shifted the work with the “lot loan program”
    to younger retail lenders that were less inclined to question
    the internal adjustments made specifically for the
    program, upon information and belief.
    ....
    125. Thereafter, upon information and belief, the
    Defendant BB&T’s regional branch managers/loan officers
    continued issuing loans for Coastal Communities property
    owners in the lot loan program in order to meet their own
    BB&T expanding growth goals regardless of whether the
    loans should have been approved and/or the properties
    -46-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    were being developed by the Defendant Saunders and his
    various corporate entities as represented to property
    owners.
    ....
    127. Upon information and belief, the Defendant
    BB&T continued in bad faith to provide loans to the
    Plaintiffs and other Coastal Communities property owners
    in the lot loan program, relying on fraudulent appraisals
    and knowing that the infrastructure and amenities in all
    of the developments were not being completed as promised.
    ....
    135. Instead, the Defendant BB&T failed to
    maintain adequate and appropriate compliance reviews of
    the appraisals which would have easily alerted the
    Defendant BB&T that the appraisals were flawed and the
    lot prices were inflated, upon information and belief. If, in
    fact, compliance reviews were performed, the Defendant
    BB&T knew or should have known that the reviews were
    performed in an inadequate and inappropriate manner,
    upon information and belief.
    Like in Guyton, if we take these allegations as true, they certainly suffice to support
    a conclusion that BB&T breached a duty to plaintiffs here and therefore, any claims
    requiring such a duty as an element, as well as claims under Chapter 75, should be
    allowed to go forward.4
    In sum, for the above reasons, I would allow plaintiffs’ claims against the
    appraiser defendants for negligent misrepresentation and fraud to proceed, as well
    4I am not inclined to go so far as to hold that the Mortgage Lending Act creates its
    own cause of action, however. Thus, I would hold that plaintiffs’ claims on that cause were
    properly dismissed.
    -47-
    ARNESEN V. RIVERS EDGE
    HUDSON, J., concurring in part and dissenting in part
    as plaintiffs’ claims for fraud and for unfair and deceptive acts or practices under
    Chapter 75 to go forward against the BB&T defendants. Moreover, based on reviving
    these claims, I would allow the claims of civil conspiracy to proceed as to both sets of
    defendants.
    Accordingly, I respectfully dissent from the majority opinion as to these claims
    only. I concur with the majority’s decision regarding the remaining claims asserted
    by plaintiffs and addressed in the majority opinion.
    Justice BEASLEY joins in this concurring in part, dissenting in part opinion.
    Justice EDMUNDS concurring in part; and dissenting in part.
    I join with that portion of the dissent that addresses plaintiffs’ claims against
    defendants James Powell, James Powell Appraisers, LLC, and Lynn Rabello.
    I also join that portion of the dissent that would find that the MLA applies to
    plaintiffs’ purchase of real property, even if made primarily for investment purposes.
    However, because I do not believe that issue is dispositive of plaintiffs’ claims against
    the BB&T defendants, I concur in the remainder of the majority opinion.
    -48-