Schwarz v. St. Jude Med. , 254 N.C. App. 747 ( 2017 )


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  •                IN THE COURT OF APPEALS OF NORTH CAROLINA
    No. COA16-1307
    Filed: 1 August 2017
    Mecklenburg County, No. 16 CVS 3613
    MOLLY SCHWARZ, Plaintiff,
    v.
    ST. JUDE MEDICAL, INC., ST. JUDE MEDICAL S.C., INC., DUKE UNIVERSITY,
    DUKE UNIVERSITY HEALTH SYSTEM, INC., ERIC DELISSIO, TED COLE, and
    THOMAS J. WEBER, JR., Defendants.
    Appeal by plaintiff from order entered 21 September 2016 by Judge Carla N.
    Archie in Mecklenburg County Superior Court. Heard in the Court of Appeals 7 June
    2017.
    Kennedy, Kennedy, Kennedy and Kennedy, LLP, by Harvey L. Kennedy and
    Harold L. Kennedy III, for plaintiff-appellant.
    Parker Poe Adams & Bernstein LLP, by Keith M. Weddington, and Dorsey &
    Whitney LLP, by Meghan Des Lauriers, for defendant-appellees St. Jude
    Medical, Inc. and St. Jude Medical S.C., Inc.
    ELMORE, Judge.
    The Mecklenburg County Superior Court dismissed plaintiff’s complaint
    against her former employer, St. Jude Medical S.C., Inc., and its parent company, St.
    Jude Medical, Inc., because the forum-selection clause in the employment agreement
    designates Ramsey County, Minnesota, as the exclusive venue to litigate plaintiff’s
    claims. Pursuant to N.C. Gen. Stat. § 22B-3 (2015), “any provision in a contract
    SCHWARZ V. ST. JUDE MEDICAL, INC.
    Opinion of the Court
    entered into in North Carolina that requires the prosecution of any action . . . that
    arises from the contract to be instituted or heard in another state is against public
    policy and is void and unenforceable.” Because the employment agreement was
    “entered into in North Carolina,” not Texas as the trial court concluded, the forum-
    selection clause is void and unenforceable under N.C. Gen. Stat. § 22B-3. Reversed.
    I. Background
    Plaintiff Molly Schwarz is a resident of Mecklenburg County. Defendants St.
    Jude Medical and St. Jude Medical S.C. are Minnesota corporations doing business
    in Mecklenburg County. St. Jude Medical S.C. has its principal office in Austin,
    Texas.
    Plaintiff was employed as a clinical specialist with St. Jude Medical S.C. from
    2004 to 2009. St. Jude Medical S.C. employs a sales team that sells medical devices
    to hospitals, clinics, and other medical providers. In her role, plaintiff supported the
    sales representatives and their provider accounts, including Duke University and
    Duke University Health Systems, Inc. (collectively, Duke), where Dr. Thomas J.
    Weber Jr. was employed.
    After her first term of employment ended, plaintiff re-applied for the same
    position. On 27 August 2012, she executed an at-will employment agreement with
    St. Jude Medical S.C. and began working.           The agreement addresses standard
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    SCHWARZ V. ST. JUDE MEDICAL, INC.
    Opinion of the Court
    employment issues including duties, compensation, and termination. It also contains
    the following choice-of-law and forum-selection provisions:
    Governing Law. This Agreement will be governed by the
    laws of the state of Minnesota without giving effect to the
    principles of conflict of laws of any jurisdiction.
    Exclusive Jurisdiction. All actions or proceedings relating
    to this Agreement will be tried and litigated only in the
    Minnesota State or Federal Courts located in Ramsey
    County, Minnesota. Employee submits to the exclusive
    jurisdiction of these courts for the purpose of any such
    action or proceeding, and this submission cannot be
    revoked.     Employee understands that Employee is
    surrendering the right to bring litigation against SJMSC
    outside the State of Minnesota.
    Plaintiff signed the agreement in North Carolina and faxed it to a representative of
    St. Jude Medical S.C. in Austin, Texas, where, on 13 September 2012, Keith Boettiger
    executed the agreement on behalf of St. Jude Medical S.C.          By its terms, the
    agreement was effective as of 4 September 2012.
    Plaintiff’s sales team worked primarily with Duke. In July 2014, plaintiff
    reported to management that Dr. Weber was involved in an extramarital affair with
    one of plaintiff’s co-workers. When Ted Cole, a manager for St. Jude Medical S.C.,
    spoke with Dr. Weber about the allegations, Dr. Weber was “irate.” He told Cole that
    plaintiff was in his clinic “talking to his staff members around patients” about his
    personal life. Dr. Weber demanded a letter of apology and informed Cole that plaintiff
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    SCHWARZ V. ST. JUDE MEDICAL, INC.
    Opinion of the Court
    was no longer welcome in the Duke-Raleigh system, which comprised more than 85
    percent of St. Jude Medical S.C.’s Raleigh territory.
    Seven months later, on Friday, 27 February 2015, Cole received an e-mail from
    a patient who reported feeling “very uncomfortable” during an appointment with
    plaintiff. The patient complained that plaintiff read the film backwards, exposed the
    patient to unnecessary radiation, and several times during three visits she was
    “loud,” “argumentative,” and asked “the same questions over and over again.” Cole
    forwarded the e-mail to his manager, Eric Delissio, who in turn sent the e-mail to
    human resources. Plaintiff was terminated the following Monday.
    Plaintiff filed a complaint in Mecklenburg County Superior Court alleging
    claims of wrongful discharge from employment in violation of public policy and libel
    against St. Jude Medical and St. Jude Medical S.C.; tortious interference with
    contractual rights and libel against Cole and Delissio; and tortious interference with
    contractual rights against Duke and Dr. Weber.
    St. Jude Medical and St. Jude Medical S.C. (collectively, the St. Jude
    defendants) moved to dismiss plaintiff’s complaint pursuant to Rule 12(b)(3) of the
    North Carolina Rules of Civil Procedure.1 The St. Jude defendants argued that venue
    in Mecklenburg County was improper because the forum-selection clause in the
    employment agreement provides that all claims related to the agreement must be
    1 The St. Jude defendants also moved to dismiss plaintiff’s wrongful discharge and libel claims
    pursuant to Rule 12(b)(6).
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    SCHWARZ V. ST. JUDE MEDICAL, INC.
    Opinion of the Court
    litigated in the state or federal courts located in Ramsey County, Minnesota.
    Although out-of-state forum-selection clauses are void and unenforceable in North
    Carolina, see N.C. Gen. Stat. § 22B-3, the St. Jude defendants averred that the
    contract was not formed in this State.
    The trial court granted the St. Jude defendants’ motion to dismiss for improper
    venue. The court concluded that the agreement was formed in Texas, rather than
    North Carolina, because Boettiger’s signature was the “the last essential act.” As
    such, N.C. Gen. Stat. § 22B-3 did not apply and the forum-selection clause was valid,
    reasonable, and enforceable. The court also concluded that requiring plaintiff to
    prosecute her claims in Minnesota “is not seriously inconvenient” and would not
    effectively deprive her of her day in court. Plaintiff timely appeals.
    II. Discussion
    A. Jurisdiction
    We first address whether plaintiff has vested jurisdiction in this Court to
    review her appeal on the merits. “An order . . . granting a motion to dismiss certain
    claims in an action, while leaving other claims in the action to go forward, is plainly
    an interlocutory order.” Pratt v. Staton, 
    147 N.C. App. 771
    , 773, 
    556 S.E.2d 621
    , 623
    (2001). “An interlocutory order is one made during the pendency of an action, which
    does not dispose of the case, but leaves it for further action by the trial court in order
    to settle and determine the entire controversy.” Veazey v. City of Durham, 231 N.C.
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    SCHWARZ V. ST. JUDE MEDICAL, INC.
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    357, 362, 
    57 S.E.2d 377
    , 381 (1950) (citation omitted). “Generally, there is no right
    of immediate appeal from interlocutory orders or judgments.” Goldston v. Am. Motors
    Corp., 
    326 N.C. 723
    , 725, 
    392 S.E.2d 735
    , 736 (1990). An appeal may be taken only
    from those “judgments and orders as are designated by the statute regulating the
    right of appeal.” 
    Veazey, 231 N.C. at 362
    , 57 S.E.2d at 381; see, e.g., N.C. Gen. Stat.
    § 1-277 (2015); 
    id. § 1A-1,
    Rule 54(b); 
    id. § 7A-27(b).
    Plaintiff appeals from an interlocutory order dismissing her claims against the
    St. Jude defendants while allowing her other claims to move forward against
    defendants Cole, Delissio, Duke, and Dr. Weber.           While the order was “a final
    judgment as to one or more but fewer than all of the claims or parties,” N.C. Gen.
    Stat. § 1A-1, Rule 54(b), the trial court did not certify the order for immediate
    appellate review. By virtue of the substantial right doctrine, however, plaintiff has
    provided an alternative basis to appeal the interlocutory order.
    First, as plaintiff correctly notes, “our case law establishes firmly that an
    appeal from a motion to dismiss for improper venue based upon a jurisdiction or
    venue selection clause dispute deprives the appellant of a substantial right that
    would be lost.” Mark Grp. Int’l, Inc. v. Still, 
    151 N.C. App. 565
    , 566 n.1, 
    566 S.E.2d 160
    , 161 n.1 (2002) (citations omitted), quoted in Cable Tel Servs., Inc. v. Overland
    Contracting, Inc., 
    154 N.C. App. 639
    , 641, 
    574 S.E.2d 31
    , 33 (2002); see also US Chem.
    Storage, LLC v. Berto Constr., Inc., No. COA16-628, slip op. at 5 (N.C. Ct. App. May
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    SCHWARZ V. ST. JUDE MEDICAL, INC.
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    2, 2017) (“[T]he validity of a forum selection clause constitutes a substantial right.”
    (citing Cox v. Dine-A-Mate, Inc., 
    129 N.C. App. 773
    , 776, 
    501 S.E.2d 353
    , 355 (1998))).
    Prior decisions have applied this principle to review the denial of a motion to dismiss
    for improper venue. See, e.g., Hickox v. R&G Grp. Int’l, Inc., 
    161 N.C. App. 510
    , 511,
    
    588 S.E.2d 566
    , 567 (2003) (“Although a denial of a motion to dismiss is an
    interlocutory order, where the issue pertains to applying a forum selection clause, our
    case law establishes that defendant may nevertheless immediately appeal the order
    because to hold otherwise would deprive him of a substantial right.” (citation
    omitted)). The same substantial right is implicated by the court’s partial dismissal
    in this case because an “order denying a party the right to have the case heard in the
    proper court would work an injury to the aggrieved party which could not be corrected
    if no appeal was allowed before the final judgment.” DesMarais v. Dimmette, 70 N.C.
    App. 134, 136, 
    318 S.E.2d 887
    , 889 (1984).
    Second, “[a] party has a substantial right to avoid two trials on the same facts
    in different forums where the results would conflict.” Clements v. Clements ex rel.
    Craige, 
    219 N.C. App. 581
    , 585, 
    725 S.E.2d 373
    , 376 (2012) (citing Hamby v. Profile
    Prods., L.L.C., 
    361 N.C. 630
    , 639, 
    652 S.E.2d 231
    , 237 (2007)), quoted in Callanan v.
    Walsh, 
    228 N.C. App. 18
    , 21, 
    743 S.E.2d 686
    , 689 (2013). Plaintiff’s claims against
    defendants arise out of the same set of factual circumstances surrounding her
    termination. The libel claim against Cole and Delissio is pending in Mecklenburg
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    SCHWARZ V. ST. JUDE MEDICAL, INC.
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    County Superior Court but the libel claim against the St. Jude defendants, alleged
    on the theory of respondeat superior, was dismissed for improper venue. Dismissing
    the appeal and allowing plaintiff to prosecute the same claims in different forums
    “creat[es] the possibility of inconsistent verdicts.” Estate of Harvey v. Kore-Kut, Inc.,
    
    180 N.C. App. 195
    , 198, 
    636 S.E.2d 210
    , 212 (2006). Because plaintiff has shown that
    the interlocutory order affects a substantial right that would be jeopardized absent
    review prior to a final judgment on the merits, 
    Goldston, 326 N.C. at 726
    , 392 S.E.2d
    at 736, we have jurisdiction over plaintiff’s appeal.
    B. Dismissal for Improper Venue
    1. Claims “Relating to” the Employment Agreement
    Plaintiff first argues that the trial court erred in dismissing the complaint
    under Rule 12(b)(3) because her tort claims against the St. Jude defendants are not
    “related to” the employment agreement and are not subject to the forum-selection
    clause.
    Under our choice-of-law principles, “the interpretation of a contract is governed
    by the law of the place where the contract was made.” Tanglewood Land Co. v. Byrd,
    
    299 N.C. 260
    , 262, 
    261 S.E.2d 655
    , 656 (1980). But if “parties to a contract have
    agreed that a given jurisdiction’s substantive law shall govern the interpretation of
    the contract, such a contractual provision will be given effect.” Id.; see, e.g., Tohato,
    Inc. v. Pinewild Mgmt., Inc., 
    128 N.C. App. 386
    , 390, 
    496 S.E.2d 800
    , 803 (1998)
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    SCHWARZ V. ST. JUDE MEDICAL, INC.
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    (applying Texas law to determine enforceability of arbitration clause where choice-of
    law provision stipulated contract “shall be governed by and construed under the laws
    of the State of Texas”). By virtue of the choice-of law provision in the agreement, this
    issue involves the application of Minnesota law.
    Whether a forum-selection clause applies to a plaintiff’s claim is a question of
    law, reviewed by the Minnesota courts de novo. Alpha Sys. Integration, Inc. v. Silicon
    Graphics, Inc., 
    646 N.W.2d 904
    , 907 (Minn. Ct. App. 2002) (citation omitted).
    “Whether tort claims are to be governed by forum selection provisions depends upon
    the intention of the parties reflected in the wording of particular clauses and the facts
    of each case.” Terra Int’l, Inc. v. Miss. Chem. Corp., 
    119 F.3d 688
    , 693 (8th Cir. 1997)
    (citation omitted) (internal quotation marks omitted), cited with approval in Alpha
    Sys. Integration, 
    Inc., 646 N.W.2d at 907
    , 908 (examining language of contract to
    determine whether forum-selection clause applied to claims arising out of
    agreement).
    The forum-selection clause at issue is broadly worded to encompass “all actions
    or proceedings relating to” the agreement. (Emphasis added.) “Relating to” implies
    merely “some connection or relation.” Webster’s New World College Dictionary 1225
    (5th ed. 2014). While plaintiff’s claims may sound in tort, they still have “some
    connection” to the employment agreement.          Plaintiff’s wrongful discharge claim
    directly implicates the employer-employee relationship created by the agreement.
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    SCHWARZ V. ST. JUDE MEDICAL, INC.
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    The same can be said of the libel claim, in which plaintiff alleged that “to instigate
    the termination of plaintiff from St. Jude Medical S.C.,” Cole and Delissio published
    “false and defamatory statements” implying plaintiff was incompetent. As additional
    evidence of its breadth, the clause provides: “Employee understands that Employee
    is surrendering the right to bring litigation against SJMSC outside the state of
    Minnesota.” Such language indicates that all claims by an employee against the
    employer are subject to the forum-selection clause whether in contract, tort, or
    otherwise. Because the clause reflects an intention to litigate plaintiff’s claims in
    Minnesota, the trial court did not err in finding implicitly that the claims are subject
    to the forum-selection clause.
    2. Forum-Selection Clause
    Next, plaintiff argues that the forum-selection clause is void and unenforceable
    pursuant to N.C. Gen. Stat. § 22B-3, which provides in relevant part:
    Except as otherwise provided in this section, any provision
    in a contract entered into in North Carolina that requires
    the prosecution of any action . . . that arises from the
    contract to be instituted or heard in another state is
    against public policy and is void and unenforceable.
    N.C. Gen. Stat. § 22B-3 (2015). Plaintiff maintains that the employment agreement
    was “entered into in North Carolina” because her signature was the last act necessary
    to the formation of the contract. She contends, therefore, that the forum-selection
    clause is void and enforceable as a matter of law, and that venue in Mecklenburg
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    County was proper.
    As previously noted, plaintiff and the St. Jude defendants agreed that the
    contract “will be governed by the laws of the state of Minnesota.” Nevertheless, our
    courts have not honored choice-of-law provisions in contracts when
    “application of the law of the chosen state would be
    contrary to a fundamental policy of a state which has a
    materially greater interest than the chosen state in the
    determination of the particular issue and which . . . would
    be the state of applicable law in the absence of an effective
    choice of law by the parties.”
    Cable Tel Servs., 
    Inc., 154 N.C. App. at 643
    , 574 S.E.2d at 34 (quoting Restatement
    (Second) of Conflict of Laws § 187 (1971), cited with approval in Behr v. Behr, 46 N.C.
    App. 694, 696, 
    266 S.E.2d 393
    , 395 (1980), and Torres v. McClain, 
    140 N.C. App. 238
    ,
    241, 
    535 S.E.2d 623
    , 625 (2000)). Because the application of Minnesota law would be
    contrary to a fundamental policy of this state, which has a materially greater interest
    in determining the validity of the forum-selection clause, we apply North Carolina
    law to decide the place of contract formation. See Szymczyk v. Signs Now Corp., 
    168 N.C. App. 182
    , 186, 
    606 S.E.2d 728
    , 732 (2005) (applying North Carolina law in
    reviewing place of contract formation to resolve validity of out-of-state forum-
    selection clause).
    As a “determination requiring the . . . application of legal principles,” In re
    Helms, 
    127 N.C. App. 505
    , 510, 
    491 S.E.2d 672
    , 675 (1997) (citations omitted), the
    place of contract formation is a conclusion of law, reviewed de novo on appeal, see,
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    SCHWARZ V. ST. JUDE MEDICAL, INC.
    Opinion of the Court
    e.g., Goldman v. Parkland of Dallas, Inc., 
    277 N.C. 223
    , 227, 
    176 S.E.2d 784
    , 787
    (1970).
    “The essence of any contract is the mutual assent of both parties to the terms
    of the agreement . . . .” Snyder v. Freeman, 
    300 N.C. 204
    , 218, 
    266 S.E.2d 593
    , 602
    (1980) (citing Pike v. Wachovia Bank & Trust Co., 
    274 N.C. 1
    , 
    161 S.E.2d 453
    (1968));
    see also Restatement (Second) of Contracts § 17 (1981) (“[T]he formation of a contract
    requires a bargain in which there is a manifestation of mutual assent to the
    exchange . . . .”); 
    id. § 3
    (“An agreement is a manifestation of mutual assent on the
    part of two or more persons.”).
    Mutual assent of the parties “is operative only to the extent that it is
    manifested.” Restatement (Second) of Contracts § 18 cmt. a. The manifestation of
    mutual assent “requires that each party either make a promise or begin or render a
    performance,” 
    id. § 18,
    and “is normally accomplished through the mechanism of offer
    and acceptance,” 
    Snyder, 300 N.C. at 218
    , 266 S.E.2d at 602; see also Normile v.
    Miller, 
    313 N.C. 98
    , 103, 
    326 S.E.2d 11
    , 15 (1985) (“[A]ssent . . . requires an offer and
    acceptance in the exact terms.”); T.C. May Co. v. Menzies Shoe Co., 
    184 N.C. 150
    , 152,
    
    113 S.E. 593
    , 593 (1922) (“[T]he mutual assent of the parties . . . generally results
    from an offer on the one side and acceptance on the other.”). As the Restatement
    instructs:
    Ordinarily one party, by making an offer, assents in
    advance; the other, upon learning of the offer, assents by
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    accepting it and thereby forms the contract. The offer may
    be communicated directly or through an agent; but
    information received by one party that another is willing to
    enter into a bargain is not necessarily an offer. The test is
    whether the offer is so made as to justify the accepting
    party in a belief that the offer is made to him.
    Restatement (Second) of Contracts § 23 cmt. a; see also T.C. May 
    Co., 184 N.C. at 152
    ,
    113 S.E. at 593–94 (“The offer . . . is a mere proposal to enter into the
    agreement, . . . but when it is communicated, and shows an intent to assume liability,
    and is understood and accepted by the party to whom it is made, it becomes at once
    equally binding upon the promisor and the promisee.”); 1 Samuel Williston & Richard
    A. Lord, A Treatise on the Law of Contracts § 4:3 (4th ed. 2007) (“[I]t is typically the
    case that one making an offer assents in advance to the proposed bargain, after which
    all that is required to complete the mutual assent necessary is the assent of the
    offeree.” (footnote omitted)).
    The manifestation of mutual assent is judged by an objective standard:
    The apparent mutual assent of the parties, essential to the
    formation of a contract, must be gathered from the
    language employed by them. The undisclosed intention is
    immaterial in the absence of mistake, fraud, and the like,
    and the law imputes to a person an intention corresponding
    to the reasonable meaning of his words and acts. It judges
    of his intention by his outward expressions and excludes
    all questions in regard to his unexpressed intention. If his
    words or acts, judged by a reasonable standard, manifest
    an intention to agree in regard to the matter in question,
    that agreement is established, and it is immaterial what
    may be the real but unexpressed state of his mind on the
    subject, as mental assent to the promises in a contract is
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    SCHWARZ V. ST. JUDE MEDICAL, INC.
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    not essential. . . . The question whether a contract has been
    made must be determined from a consideration of the
    expressed intention of the parties––that is, from a
    consideration of their words and acts. . . . [T]he test of the
    true interpretation of an offer or acceptance is not what the
    party making it thought it meant or intended it to mean,
    but what a reasonable person in the position of the parties
    would have thought it meant.
    Howell v. Smith, 
    258 N.C. 150
    , 153, 
    128 S.E.2d 144
    , 146 (1962) (citations omitted)
    (internal quotation marks omitted); see also Restatement (Second) of Contracts § 2
    cmt. b (“The phrase ‘manifestation of intention’ adopts an external or objective
    standard for interpreting conduct . . . . A promisor manifests an intention if he
    believes or has reason to believe that the promisee will infer that intention from his
    words or conduct.”); Williston & Lord, supra, § 4:1 (“In the formation of contracts,
    however, it was long ago settled that secret, subjective intent is immaterial, so that
    mutual assent is to be judged only by overt acts and words rather than by the hidden,
    subjective or secret intention of the parties.”); 
    id. § 4:2
    (“As long as the conduct of a
    party is volitional and that party knows or reasonably ought to know that the other
    party might reasonably infer from the conduct an assent to contract, such conduct
    will amount to a manifestation of assent.”).
    “Under North Carolina law, a contract is made in the place where the last act
    necessary to make it binding occurred.” Tom Togs, Inc. v. Ben Elias Indus. Corp., 
    318 N.C. 361
    , 365, 
    348 S.E.2d 782
    , 785 (1986); see also Thomas v. Overland Exp., Inc., 101
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    SCHWARZ V. ST. JUDE MEDICAL, INC.
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    N.C. App. 90, 97, 
    398 S.E.2d 921
    , 926 (1990) (noting that our courts employ the “last
    act” test to determine where a contract was made) (citing Fast v. Gulley, 
    271 N.C. 208
    , 
    155 S.E.2d 507
    (1967)).
    The last act necessary to contract formation usually occurs at the place of
    acceptance. In Goldman, the defendant, a Texas corporation with its principal office
    in Dallas, sent the plaintiff, a North Carolina resident, a letter detailing the terms of
    a proposed employment 
    contract. 277 N.C. at 225
    –26, 176 S.E.2d at 786. Upon
    receipt, the plaintiff signed the contract in Greensboro and mailed it to the defendant
    in Dallas. 
    Id. at 226,
    176 S.E.2d at 786. Our Supreme Court determined that the
    contract was made in North Carolina: “The letter . . . constituted an offer. The final
    act necessary to make it a binding agreement was its acceptance, which was done by
    the plaintiff by signing it in Greensboro . . . and there depositing it in the United
    States mail properly addressed to defendant.” 
    Id. at 226–27,
    176 S.E.2d at 787.
    Relying on Goldman, our Supreme Court reached a similar conclusion in Tom
    
    Togs, 318 N.C. at 365
    , 348 S.E.2d at 785. The defendant, a clothing distributor
    incorporated in New Jersey with its principal place of business in New York City,
    submitted to the plaintiff, a clothing manufacturer in North Carolina, a purchase
    order for shirts. 
    Id. at 362–63,
    348 S.E.2d at 784. The plaintiff accepted the order
    “by sending the shirts to defendant within the time specified.” 
    Id. at 363,
    348 S.E.2d
    at 784. Resolving the jurisdictional issue in a subsequent breach of contract claim,
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    SCHWARZ V. ST. JUDE MEDICAL, INC.
    Opinion of the Court
    filed by the plaintiff in Wake County Superior Court, the Supreme Court concluded
    that the contract was “made in this State” because the plaintiff’s acceptance in North
    Carolina was the “last act necessary” to form a binding contract. Id. at 
    365, 348 S.E.2d at 785
    .
    In some instances, a contract may not be formed until the offeror manifests
    assent through a counter-signature. In Parson v. Oasis Legal Finance, LLC, 214 N.C.
    App. 125, 
    715 S.E.2d 240
    (2011), the plaintiff entered into an agreement with the
    defendant for an advance of funds to pay the plaintiff’s legal fees. 
    Id. at 126,
    715
    S.E.2d at 241. The plaintiff completed a funding application and faxed it to the
    defendant. 
    Id. at 130,
    715 S.E.2d at 243. On the same day, the defendant faxed the
    plaintiff an unsigned draft agreement for a $3,000 advance.         
    Id. Notably, the
    agreement asked how the plaintiff would like to receive his requested amount, i.e.,
    “by check or as requested by the purchaser,” and included a release allowing the
    defendant to receive a copy of the plaintiff’s credit report. 
    Id. at 130,
    715 S.E.2d at
    244. The plaintiff signed the agreement and faxed it back to the defendant. 
    Id. Upon receipt,
    the defendant’s representative signed the agreement in Illinois and then
    mailed the plaintiff a check for $2,972. 
    Id. Under the
    circumstances, the Court
    concluded: “The last act essential to . . . affirming the mutual assent of both parties
    to the terms of the agreement was the signing of the agreement by [the defendant’s]
    representative.” 
    Id. Because the
    defendant’s representative signed the agreement in
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    Opinion of the Court
    Illinois, the Court determined that the contract was made in Illinois. 
    Id. at 130–31,
    715 S.E.2d at 244 (citing Bundy v. Comm. Credit Co., 
    200 N.C. 511
    , 
    157 S.E. 860
    (1931); 
    Szymczyk, 168 N.C. App. at 187
    , 606 S.E.2d at 733).
    Other decisions have distinguished between acts which are necessary to form
    a binding obligation and those which are merely administrative.          In Murray v.
    Ahlstrom Industrial Holdings, Inc., 
    131 N.C. App. 294
    , 
    506 S.E.2d 724
    (1998), this
    Court determined that the defendant made an offer of employment when it
    telephoned the plaintiff at his home in North Carolina. 
    Id. at 296–97,
    506 S.E.2d at
    726. Upon the plaintiff’s acceptance, the defendant informed him that he “was hired
    and that he should report to work in Corinth, Mississippi immediately.” 
    Id. at 297,
    506 S.E.2d at 726.     Despite the incomplete employment paperwork, the Court
    concluded:
    At this point the contract for employment was
    complete. Relying upon this employment contract, plaintiff
    packed up his family and moved to Mississippi for the
    duration of the project. Although the paperwork filled out
    by plaintiff was required before he could begin work, this
    seems to be, and in fact was admitted by [the defendant] to
    be, mostly administrative. The paperwork appears to be
    more of a consummation of the employment relationship
    than the “last act” required to make it a binding obligation.
    
    Id. at 297,
    506 S.E.2d at 726–27 (citing Warren v. Dixon & Christopher Co., 
    252 N.C. 534
    , 
    114 S.E.2d 250
    (1960)). Because the plaintiff’s acceptance was the last act
    necessary to form a binding obligation, the Court concluded that the contract was
    - 17 -
    SCHWARZ V. ST. JUDE MEDICAL, INC.
    Opinion of the Court
    made in North Carolina. 
    Id. at 297,
    506 S.E.2d at 727; cf. 
    Szymczyk, 168 N.C. App. at 187
    , 606 S.E.2d at 733 (concluding that franchise agreement was made in Florida
    because once terms were discussed with the defendant’s representatives and form
    agreement was signed by the plaintiffs in North Carolina, agreement was returned
    to Florida where it was signed by the defendant’s president).
    Analogizing to Goldman and Tom Togs, we agree with plaintiff that the
    contract in this case was made in North Carolina. By presenting the employment
    agreement to plaintiff on her first day at work, St. Jude Medical S.C. undeniably
    signaled a willingness to enter into a bargain, offering plaintiff employment under
    the terms set forth in the agreement. See Restatement (Second) of Contracts § 24
    (“An offer is the manifestation of willingness to enter into a bargain, so made as to
    justify another person in understanding that his assent to that bargain is invited and
    will conclude it.”). In contrast to Parson, where the plaintiff had to sign a release of
    his credit report and indicate on the draft agreement his desired method to receive
    funds, here plaintiff was only required to sign the proposed agreement. There were
    no terms left to negotiate. Cf. Restatement (Second) of Contracts § 33 (“The fact that
    one or more terms of a proposed bargain are left open or uncertain may show that a
    manifestation of intention is not intended to be understood as an offer or as an
    acceptance.”). Because plaintiff did not propose amended or additional terms, her
    signature and delivery constituted acceptance.
    - 18 -
    SCHWARZ V. ST. JUDE MEDICAL, INC.
    Opinion of the Court
    Defendant maintains that its blank signature line on the last page of the
    agreement is evidence that plaintiff’s acceptance would not conclude the deal; the
    agreement required further assent by defendant. Based on the language in the
    agreement and the conduct of the parties, however, defendant’s signature was merely
    a “consummation of the employment relationship,” as the Court concluded in Murray,
    131 N.C. App. at 
    297, 506 S.E.2d at 727
    , instead of the last act necessary to form a
    binding agreement. The agreement contains no clause similar to the one in 
    Bundy, 200 N.C. at 513
    , 157 S.E. at 862, which provided: “This agreement shall not become
    effective until accepted by its duly authorized officers of [the defendant] at Baltimore,
    Md.” The fact that plaintiff worked for nearly two weeks before Boettiger signed the
    agreement, moreover, indicates that defendant intended to be bound when plaintiff
    reported to work and executed the agreement. Defendant’s manifestation of assent
    is found in its proposal of the agreement to plaintiff which, upon acceptance, became
    binding upon both parties. On these facts, we conclude that the contract was made
    in North Carolina and the forum-selection clause is void and unenforceable under
    N.C. Gen. Stat. § 22B-3.
    III. Conclusion
    The trial court erred in dismissing plaintiff’s claims against the St. Jude
    defendants pursuant to Rule 12(b)(3) of the North Carolina Rules of Civil Procedure.
    The last act necessary to the formation of the employment agreement was plaintiff’s
    - 19 -
    SCHWARZ V. ST. JUDE MEDICAL, INC.
    Opinion of the Court
    signature and delivery in North Carolina rather than Boettiger’s signature in Texas,
    which can be more aptly described as a “consummation of the employment
    relationship.”   Because the contract was “entered into in North Carolina,” the
    Minnesota forum-selection clause is void and unenforceable pursuant to N.C. Gen.
    Stat. § 22B-3. We reverse the court’s order dismissing plaintiff’s claims against the
    St. Jude defendants for improper venue.
    REVERSED.
    Judge DILLON concurs.
    Judge ARROWOOD concurs by separate opinion.
    - 20 -
    No. COA16-1307– Schwarz v. St. Jude Med., Inc.
    ARROWOOD, Judge, concurring by separate opinion.
    I concur in the majority opinion that the Minnesota forum-selection clause is
    void and unenforceable pursuant to N.C. Gen. Stat. § 22B-3 because the contract was
    entered into in North Carolina, and therefore, that the trial court’s order dismissing
    plaintiff’s complaint must be reversed. However, I reach that result by a somewhat
    different analysis. I believe that the contract was entered into in North Carolina for
    the following reasons: When defendant made its offer of employment to plaintiff, the
    proposed Employment Agreement contained the following language:
    C. Modification Prior to Full Execution. No modifications
    may be made to the terms of this Agreement prior to the
    full execution of the Agreement without the prior
    approval of an authorized representative of SJMSC.
    The Employment Agreement also provided that:
    TO WITNESS THEIR AGREEMENT THE PARTIES
    HAVE SIGNED BELOW AS OF THE FIRST DAY
    WRITTEN ABOVE.
    The “first day written above” was designated as 4 September 2012.
    “The question whether a contract has been made must be determined from a
    consideration of the expressed intention of the parties – that is from a consideration
    of their words and acts.” Normile v. Miller, 
    313 N.C. 98
    , 107, 
    326 S.E.2d 11
    , 17 (1985)
    (citation omitted). Here, it is undisputed that plaintiff failed to challenge any terms
    of the Employment Agreement or propose any additional terms. In addition, there
    does not appear to be any dispute in the record that plaintiff commenced work on the
    SCHWARZ V. ST. JUDE MED., INC.
    Arrowood, J., concurring by separate opinion.
    date set forth in the Agreement and that the parties operated under the terms of the
    proposed Employment Agreement for more than a week prior to the signing of the
    Employment Agreement by defendant’s representative. The outward expressions of
    both plaintiff and defendant demonstrated that a mutual agreement had been
    established as of 4 September 2012. In conclusion, I believe that the non-negotiable
    language of the Employment Agreement, when combined with the Agreement’s
    effective date language and the actions of both parties, shows that the contract was
    formed no later than when plaintiff commenced work and that the last act necessary
    for formation of the contract occurred in North Carolina.
    2