Ochsner v. N.C. Dep't of Revenue ( 2019 )


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  •               IN THE COURT OF APPEALS OF NORTH CAROLINA
    No. COA18-1126
    Filed: 19 November 2019
    Wake County, No. 16 CVS 15006
    NICHOLAS A. OCHSNER, Plaintiff,
    v.
    N.C. DEPARTMENT OF REVENUE, Defendant.
    Appeal by plaintiff from order entered 4 June 2018 by Judge R. Allen Baddour,
    Jr. in Superior Court, Wake County. Heard in the Court of Appeals 8 May 2019.
    Whitley Law Firm, by Ann C. Ochsner, for plaintiff-appellant.
    Attorney General Joshua H. Stein, by Assistant Solicitor General Kenzie M.
    Rakes and Deputy General Counsel Blake W. Thomas, for defendant-appellee.
    STROUD, Judge.
    Nicholas Ochsner (“Plaintiff”) appeals from the trial court’s order granting the
    North Carolina Department of Revenue’s (“NCDOR” or “Defendant”) motion to
    enforce a mediated settlement agreement and dismissing the action as moot. After
    Defendant produced over 13,000 pages of responsive documents, conducted searches
    of its employees and other persons identified as having potentially responsive records,
    and provided sworn statements that it had conducted the searches and produced all
    records discovered, the trial court properly determined Defendant had completed its
    obligations under the parties’ Memorandum of Understanding and thus denied
    Plaintiff’s motion for enforcement and dismissed the action as moot. In addition, the
    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    trial court properly exercised its judicial oversight function under the Public Records
    Act. We therefore affirm.
    I.     Factual and Procedural Background
    On 7 December 2016, Plaintiff filed a “Complaint and Motion for Order to Show
    Cause” arising out of his request for production of public records from Defendant.
    Plaintiff alleged that on 8 June 2016, he requested production of public records from
    Defendant. He alleged that he filed this request “in his capacity as an investigative
    reporter for WBTV, the CBS affiliate serving the Charlotte, North Carolina market.”
    He alleged in “late 2015 and early 2016” he “reported multiple stories pertaining to
    government officials, including members of the General Assembly and Governor Pat
    McCrory.” In February, March, and June of 2016, he received notices from Defendant
    regarding “alleged taxes owed for tax year 2011.” Plaintiff had requested production
    under the North Carolina Public Records Act, of these records:
    -All written communication, including but not limited to
    email, text messages, letters or memos sent and received
    between NCDOR employees and any member of the North
    Carolina General Assembly, including but not limited to
    the Office of Speaker Tim Moore, their staff and other
    representatives between September 1, 2015 and June 1,
    2016 containing the following words: “Oschner”,
    “Reporter”, “WBTV”, “Charlotte”, “2011”, “audit”, or “taxes”
    -All written communication, including but not limited to
    emails, text messages, letters or memos, sent and received
    between NCDOR employees of the Office of the Governor
    between September 1, 2015 and June 1, 2016 containing
    the following words: “Oschner”, “Reporter”, “WBTV”,
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    “Charlotte”, “2011”, “audit”, or “taxes”
    -All notices of unpaid taxes, collection notices and other
    letters regarding unpaid taxes for the 2011 tax year sent
    by NCDOR between September 1, 2015 and June 1, 2016.
    -The entire file and any and all documents related to the
    tax account of Nicholas A. Ochsner
    Defendant ’s first response was an email on 9 June 2016, stating that a search
    would be initiated and the records would be provided as soon as possible. On 14 July,
    2016, Defendant provided its initial response which included eight pages of internal
    documents related to Plaintiff’s tax account. Plaintiff then “replied to NCDOR to
    address the deficiencies in” the response. On 8 August 2016, Defendant responded to
    several questions posed by Plaintiff and provided additional documents to Plaintiff.
    Defendant noted that it had narrowed the search due to the overly-broad search
    terms “taxes, audit, and Charlotte” to find email “which might conceivably pertain to
    your particular tax situation.” Defendant also certified that it had confirmed no
    private email addresses and “non-state issued phones” were used in handling his tax
    matter. Defendant described the various divisions within the NCDOR which may
    have been involved with the “resolution of your tax matter” and efforts made to search
    for additional responsive documents and provided six additional documents and
    Plaintiff’s previous state tax returns and corresponding payment information.1
    1Under North Carolina General Statute § 132-6, “[n]o person requesting to inspect and examine public
    records, or to obtain copies thereof, shall be required to disclose the purpose or motive for the request.”
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    Plaintiff’s complaint included attachments of additional correspondence by email and
    letter between Plaintiff, his counsel, and Defendant, seeking to address Plaintiff’s
    questions regarding the scope of Defendant’s search and his allegations of non-
    compliance with his request.
    On 9 December 2016, the Senior Resident Superior Court Judge entered an
    order assigning this case under Local Rules For Civil Superior Court, Tenth Judicial
    District, Rule 2.2 to the Honorable R. Allen Baddour, Jr. Plaintiff did not request
    mediation and his counsel informed Defendant by email that Plaintiff believed
    “mediation is not likely to yield a different result and would not be fruitful.”
    Defendant responded that mediation was required by North Carolina General
    Statute § 7A-38.3E.2 On 28 December 2016, the trial court sua sponte issued a
    Litigation Hold Order requiring the parties to preserve all potentially relevant
    records, both paper and electronic, pending resolution of the action. On 12 January
    2017, the trial court issued an order requiring the parties to select a mediator and
    participate in a mediated settlement conference on or before 10 February 2017.
    N.C. Gen. Stat. § 132-6(b) (2017). Although Plaintiff was not required to disclose the purpose of his
    request, his complaint includes allegations regarding the purpose of his request. We note this purpose
    only because Plaintiff identified the purpose and correspondence between the parties both before and
    after the filing of the complaint addressed this purpose in seeking to identify all responsive documents.
    2 Defendant was correct. This Court held in Tillett v. Town of Kill Devil Hills, that “in order to confer
    jurisdiction upon the trial court in a Public Records Act suit, the plaintiff must initiate mediation
    within 30 days of the filing of the responsive pleading as required by N.C. Gen. Stat. § 7A-38.3E(b).”
    ___ N.C. App. ___, ___, 
    809 S.E.2d 145
    , 148 (2017). Here, mediation was initiated and completed within
    30 days of Defendant’s answer being filed.
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    OCHSNER V. N.C. DEP’T OF REVENUE
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    On 24 January 2017, Defendant filed its answer to the complaint, denying the
    material allegations of the complaint and alleging that it had undertaken a
    reasonable search of its records and responded “fully and in good faith” to Plaintiff’s
    request. Defendant also raised various affirmative defenses and moved to dismiss
    the action. Defendant also responded to Plaintiff’s first set of interrogatories and
    request for production of documents.
    On 10 February 2017, the parties attended mediation and entered into a
    Memorandum of Understanding (“MOU”). In the MOU, Plaintiff agreed to limit the
    time scope of his request to 1 November 2015 to 1 June 2016. Defendant agreed to
    “identify staff members” of six specific members of the North Carolina House of
    Representatives and one State Senator within 14 days. Defendant also identified in
    the MOU seven other people who had a “professional association or connection with
    the legislature” and agreed to provide “information available to it pertaining” to those
    individuals within 14 days. Defendant agreed to “conduct a search of everyone in the
    department” of emails sent and received from personal and business email accounts;
    text messages sent or received on NCDOR issued phones; text messages sent or
    received on personal phones; to search for logs pertaining to instant messages or in
    the absence of such logs to provide the policy in effect for NCDOR employees at the
    relevant times; and to search “[a]ny and all other forms of written communication.”
    The “goal of the parties” was to complete the searches within 30 days but it was
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    OCHSNER V. N.C. DEP’T OF REVENUE
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    anticipated that production of records may occur after that time, on a rolling basis
    and as the parties may agree. The MOU included essentially the same requirements
    as to the Office of the Governor, for the same time period. Within 30 days, Defendant
    was also required to certify the “number of notices issued, the date(s) of printing, and
    the date(s) of mailing” for all “notices of unpaid taxes, collection notices, and other
    letters regarding unpaid taxes for the 2011 tax year sent by NCDOR between
    January 1, 2016 and March 1, 2016.” Defendant was to provide “[t]he entire file and
    any and all documents related to the tax account of Nicholas A. Ochsner[,]” including
    “IRMF data received on or about 31 May 2013 from the IRS;” a “statement regarding
    its ability to identify, define, access, retrieve or otherwise provide the computer-
    related data connected to the IRMF file” and any notes regarding Plaintiff’s tax file.3
    On 20 April 2017, the trial court held a status review hearing regarding the
    ongoing production of the requested records. Plaintiff’s counsel expressed concern
    regarding the accuracy and completeness of the information Defendant produced.
    Plaintiff’s questions arose primarily from the methods of electronic data processing
    3 IRMF data refers to information produced by the IRS Information Returns Master File system. As
    part of the information produced to Plaintiff, Alan Woodard, Director of Examination for NCDOR,
    described IRMF as follows: “The Information Returns Master File (IRMF) program is an automated
    process utilized by the NCDOR’s Examination Division to identify taxpayers who have sources of
    income in North Carolina for a tax year but did not file an income tax return. This data is provided
    by the Internal Revenue Service and is used to generate notices of intent to assess issued by the
    NCDOR. As referenced, this is an automated process which does not involve or require NCDR
    employee involvement until communication is received from a taxpayer or a taxpayer’s representative
    regarding inquisition or resolution of the matter.”
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    OCHSNER V. N.C. DEP’T OF REVENUE
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    systems of NCDOR and the “electronic footprint” and metadata showing who accessed
    Plaintiff’s information and when. Defendant’s counsel argued that Plaintiff’s request
    was “getting beyond a question of access to records. We’re getting into an issue of
    access to information about computer systems” which is protected by North Carolina
    General Statute § 132-6.1.4 As to progress on searching for communications between
    the Governor’s Office and Defendant, Defendant’s counsel reported that “we’re kind
    of just working through” the “109 names between the General Assembly folks and the
    office of the Governor.” She noted NCDOR had hired additional help to assist and
    should be able to produce “in accordance with the schedule.”
    On 8 May 2017, while the “rolling productions” contemplated by the MOU were
    still ongoing, Plaintiff served Defendant with a second set of discovery requests,
    including interrogatories, requests for production, and requests for admissions. In a
    letter dated 31 May 2017, Defendant informed Plaintiff that it “has met all of its
    obligations under the MOU.”              This included producing over 13,000 pages of
    responsive documents and providing sworn and certified statements regarding the
    searches performed to find the information requested as stated in the MOU.
    Defendant certified that the searches required by the MOU were performed for every
    4 “Nothing in this section shall require a public agency to create a computer database that the public
    agency has not otherwise created or is not otherwise required to be created. Nothing in this section
    requires a public agency to disclose security features of its electronic data processing systems,
    information technology systems, telecommunications networks, or electronic security systems,
    including hardware or software security, passwords, or security standards, procedures, processes,
    configurations, software, and codes.” N.C. Gen. Stat. § 132-6.1(c) (2017).
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    OCHSNER V. N.C. DEP’T OF REVENUE
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    employee of NCDOR, the Governor’s office, and the legislative staff members
    identified under the MOU and the responsive documents were produced.
    On or about 22 June 2017, Plaintiff served Defendant with a notice of
    deposition under Rule 30(b)(6) of the North Carolina Rules of Civil Procedure, seeking
    substantially the same information as the second discovery requests. On or about 7
    July 2017, Plaintiff filed a motion under North Carolina General Statute § 132-
    1.9(d)(1) requesting entry of an order allowing access to records. In this motion,
    Plaintiff alleged he made a “second, unrelated request for public records” on 4 April
    2017, in which he requested:
    1) All communication—including but not limited to email,
    text message, iMessage, Slack message, letter or
    memo—sent or received between January 1, 2017 and
    April 4, 2017
    a. by the following employees: N.C. Janke, Schorr
    Johnson, Alan Woodard, Jocelyn Andrews,
    Ronald Penny, Ken Wright, and Anthony
    Edwards
    b. Containing the following key words: “Nicholas”,
    “Nick”, “Ochsner”, “Audit”, “2014”, ”lawsuit”,
    “case”, “Speaker”, “Tim”, “Moore”, or “Tenisha”,
    2) All calendar entries maintained between March 1, 2017
    and April 4, 2017 for the following individuals: N.C.
    Janke, Alan Woodard, Jocelyn Andrews, Ronald Penny,
    Jocelyn Andrews, and Anthony Edwards.
    3) The entire file: and any and all documents related to the
    tax account of Nicholas A. Ochsner created or received
    between April 1, 2015 and April 4, 2017.5
    5   Tenisha S. Jacobs is a Special Deputy Attorney General and was counsel of record for Defendant.
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    OCHSNER V. N.C. DEP’T OF REVENUE
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    Defendant sent a “letter and disc” to Plaintiff on or about 30 June 2017 including its
    first production of documents responsive to the request of 4 April 2017, but many of
    the documents were redacted with notations to North Carolina General Statute § 132-
    1.9, or 1A-1.6
    On 14 July 2017, Defendant filed a motion for protective order as to the second
    set of discovery, notice of deposition, and first set of requests for admission, alleging
    that Plaintiff was seeking information outside the scope of the MOU and the Public
    Records Act. Defendant also filed a renewed motion to dismiss based upon North
    Carolina General Statute § 1A-1, Rule 12(b)(1), (2), and (6).
    On 11 August 2017, the trial court held a hearing regarding the pending
    motions from both parties. On or about 4 October 2017, Plaintiff filed a motion
    requesting that the trial court make findings of fact and conclusions of law as to its
    ruling denying Plaintiff’s motion for access to records and granting Defendant’s
    motion for protective order. Plaintiff also filed a motion to enforce the MOU.
    6  We assume “1A-1” refers to the Rules of Civil Procedure in general. Plaintiff’s motion alleges that
    one document states, “Redacted per G.S. 120-130(d).” This statute refers to “[d]rafting and information
    requests to a legislative employee.” N.C. Gen. Stat. § 120-130 (2017). “A drafting request made to a
    legislative employee from a legislator is confidential. Neither the identity of the legislator making the
    request nor, except to the extent necessary to answer the request, the existence of the request may be
    revealed to any person who is not a legislative employee without the consent of the legislator.” N.C.
    Gen. Stat. § 120-130(a). “Drafting or information requests or supporting documents are not ‘public
    records’ as defined by G.S. 132-1.” N.C. Gen. Stat. § 120-130(d). Defendant asserted other emails were
    trial preparation materials for the pending action and thus not discoverable as “public records” under
    North Carolina General Statute § 132-1.9.
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    OCHSNER V. N.C. DEP’T OF REVENUE
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    On 16 November 2017, the trial court entered an order allowing Defendant’s
    motion for protective order, denying Plaintiff’s motion for access based upon the
    second request of 4 April 2017, and denying Defendant’s motion to dismiss the action.
    The trial court also entered an order to seal the documents produced in response to
    the 4 April 2017 request, which were reviewed in camera by the trial court based
    upon Defendant’s claim of trial preparation materials.
    On 16 January 2018, Defendant filed a motion to enforce the MOU. Defendant
    alleged it had produced over 13,000 pages of documents and fully satisfied the
    obligations of the MOU despite Plaintiff’s claims otherwise. On 4 June 2018, the trial
    court entered an order and opinion releasing the Litigation Hold Order, denying
    Plaintiff’s motion to enforce the MOU, and dismissing the action as moot based upon
    its determination that Plaintiff “has been given the opportunity to obtain the
    requested records at issue in this civil action.” On 2 July 2018, Plaintiff filed notice
    of appeal “from the Order and Opinion signed by the Honorable R. Allen Baddour, Jr.
    on May 24, 2018 and filed with the Clerk on June 4, 2018 denying Plaintiff’s motion
    to enforce mediated settlement agreement and dismissing the action as moot.”
    II.     Standard of Review
    Both Plaintiff and Defendant filed motions to enforce the MOU, and the trial
    court granted Defendant’s motion and dismissed the case based upon its
    determination that Defendant had complied with the MOU.              Prior cases have
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    established that we review an order regarding enforcement of a settlement agreement
    under the Public Records Act under the same standard of review as for a summary
    judgment order:
    We . . . apply the summary judgment standard of review.
    It is well-settled that the standard of review for an order
    granting a motion for summary judgment requires a two-
    part analysis of “whether, on the basis of materials
    supplied to the trial court, there was a genuine issue of
    material fact and whether the moving party is entitled to
    judgment as a matter of law.” The moving party has the
    burden of demonstrating the lack of any triable issue of fact
    and entitlement to judgment as a matter of law. The
    evidence produced by the parties is viewed in the light most
    favorable to the non-moving party.
    Hardin v. KCS Int’l, Inc., 
    199 N.C. App. 687
    , 695, 
    682 S.E.2d 726
    , 733 (2009) (citations
    omitted). We therefore review the trial court’s order de novo.
    III.   Scope of Appeal
    Portions of Plaintiff’s argument are based upon his contention that the trial
    court abused its discretion by granting Defendant’s motion for a protective order
    regarding his second discovery requests and notice of deposition. Plaintiff argues he
    was “denied the ability to support a motion to enforce the MOU by deposition and
    answers to his second set of interrogatories because the trial court abused its
    discretion in granting NCDOR’s motion for a protective order.” But Plaintiff appealed
    only from the final order, and he did not appeal from the trial court’s order granting
    the protective order, so we have no jurisdiction to review the protective order.
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    Opinion of the Court
    The North Carolina Rules of Appellate Procedure requires that the notice of
    appeal “shall designate the judgment or order from which appeal is taken and the
    court to which appeal is taken[.]” N.C. R. App. P. 3(d).
    Proper notice of appeal is a jurisdictional requirement that
    may not be waived. As a general rule, the appellate court
    obtains jurisdiction only over the rulings specifically
    designated in the notice of appeal as the ones from which
    the appeal is being taken. As exceptions to the general
    rule, there are two situations in which the appellate court
    may liberally construe a notice of appeal to determine it
    has jurisdiction over a ruling not specified in the notice.
    First, if the appellant made a mistake in designating the
    judgment intended to be appealed, then the appeal will not
    be dismissed if the intent to appeal from the judgment can
    be fairly inferred from the notice and the appellee was not
    misled by the mistake. Second, if the appellant technically
    fails to comply with procedural requirements in filing
    papers with the court but accomplishes the functional
    equivalent of the requirement, then the court may find
    compliance with the rules.
    Chee v. Estes, 
    117 N.C. App. 450
    , 452-53, 
    451 S.E.2d 349
    , 350-51 (1994) (citations
    omitted).
    Neither exception applies here. Plaintiff clearly identified the order from
    which he was appealing and we cannot “fairly infer” that he made a mistake in
    designating the order from which he appealed. 
    Id. Nor did
    Plaintiff technically fail
    to comply with procedural requirements in filing his notice of appeal. Moreover,
    Plaintiff makes no argument on appeal that he is entitled to review the protective
    order under North Carolina General Statute § 1-278. Further, the trial court’s ruling
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    on the protective order related to Plaintiff’s second discovery requests and notice of
    deposition did not deny Plaintiff a substantive legal claim. Therefore, we discern no
    right to appeal the protective order under North Carolina General Statute § 1-278.
    See Yorke v. Novant Health, Inc., 192 N.C. App 340, 346, 
    666 S.E.2d 127
    , 133 (2008).
    We thus have no jurisdiction to review the trial court’s protective order and cannot
    consider any arguments raised by Plaintiff as to any alleged error in the protective
    order.7
    IV.     Request for Individual “Tax Information” Under North Carolina
    General Statute § 105-259
    Before we address the issue raised by Plaintiff under the Public Records Act,
    we must distinguish between the two types of information requested, as they are
    governed under different statutes. A portion of Plaintiff’s request was for his own
    income tax information from prior years and was not actually a request for public
    records. Certain “tax information” is specifically excluded from disclosure under the
    Public Records Acts. “Tax information may not be disclosed except as provided in G.S.
    105-259. As used in this subsection, ‘tax information’ has the same meaning as in
    G.S. 105-259.” N.C. Gen. Stat. § 132-1.1(b) (2017) (emphasis added). An individual
    taxpayer may request his own records under North Carolina General Statute § 105-
    7 We also note that one of the issues Plaintiff argues on appeal as to the protective order arises from
    documents the trial court determined were protected by attorney-client privilege. The trial court
    reviewed these documents in camera prior to entering the protective order, but the documents are not
    in our record on appeal. Therefore, we would be unable to review this issue even if we treated the
    notice of appeal as covering the protective order.
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    OCHSNER V. N.C. DEP’T OF REVENUE
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    259, but an individual’s state income tax records are not “public records” as defined
    by North Carolina General Statute § 132-1.1. Thus, Plaintiff’s request included both
    “public records” and his own income tax records, which he as the taxpayer could
    request under North Carolina General Statute § 105-259.
    Plaintiff’s arguments on appeal do not differentiate between the two distinct
    types of information requested—his own personal tax records and communications
    by and between NCDOR, members of the General Assembly, and Governor’s office—
    but he notes in a footnote that although disclosure of tax information is prohibited as
    a general rule, “denial of access to a public record is improper on the basis that the
    public record contains nonpublic information, the responsibility being on the agency
    to separate the nonpublic information from the public” under North Carolina General
    Statute § 132-6(c). This is true, but there is no issue on appeal regarding Defendant’s
    separation of “the nonpublic information from the public” within the public records
    produced. Plaintiff overlooks the real distinctions between the different types of
    records he requested and the different statutes governing the production of this
    information, but Defendant has attempted to make this distinction clear from the
    beginning of this dispute.
    On 9 June 2016, the day after Plaintiff’s initial request, Trevor Johnson,
    Director of Public Affairs for NCDOR, informed Plaintiff he would address the portion
    of the request as to communications such as emails, but the portion of his request
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    OCHSNER V. N.C. DEP’T OF REVENUE
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    regarding “actual taxpayer records” would be forwarded to the Taxpayer Assistance
    Division. In August 2016, after Mr. Ethan Forrest, as counsel for WBTV, contacted
    Defendant regarding the public records request, Defendant requested Mr. Forrest to
    have Plaintiff execute a GEN-58 form, Power of Attorney and Declaration of
    Representative. This power of attorney was necessary for Defendant to disclose
    personal tax information of Plaintiff to Mr. Forrest or anyone other than Plaintiff
    under North Carolina General Statute § 105-259. Mr. Forrest questioned the need
    for the GEN-58 noting, “I am counsel for WBTV and Raycom Media, seeking records
    under the Public Records Act pertaining to a WBTV employee. I am not resolving a
    taxpayer dispute with your office.” However, Plaintiff executed the GEN-58 and
    Defendant then responded to Mr. Forrest’s request. Thus, at its inception, there was
    confusion as to whether Plaintiff’s request involved a “taxpayer dispute” or simply a
    public records request. The record shows that at least until July 2016, Plaintiff was
    seeking to resolve a taxpayer dispute with Defendant, as his brief acknowledges by
    noting that “[b]y July 7, 2016, Oschner’s tax liability for 2011 had been resolved, but
    his public records request had not.”8 In any event, the issues on appeal—except
    8 At the hearing on 26 January 2018, the trial court reviewed the various tax years for which Defendant
    had produced records of Plaintiff’s individual returns and sought to clarify which years Plaintiff
    claimed he had filed in North Carolina but for which Defendant had not produced records. Plaintiff’s
    counsel informed the trial court that he had not filed in 2011, as he had just graduated from Elon and
    taken a job out of state, and he was not entirely certain at that time as to the exact years he had filed
    in North Carolina. Defendant’s counsel again noted that Plaintiff’s “initial request intermingled public
    records with tax information” and explained that the information regarding his income tax returns
    could be disclosed to the taxpayer under North Carolina General Statute § 105-259, but it was not a
    “public record” governed by the Public Records Act.
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    perhaps as to metadata related to Plaintiff’s individual income tax returns—all arise
    from his request under the Public Records Act, and we will address his arguments
    accordingly. We therefore express no opinion as to Plaintiff’s individual taxpayer
    dispute, if any, with Defendant or as to the production of individual “tax information”
    under North Carolina General Statute § 105-259.
    V.    Substantial Compliance with Memorandum of Understanding
    Plaintiff argues that “this Court Should Reject The Notion That, As A Matter
    Of Law, A State Agency Complies With A Settlement Agreement Reached To Resolve
    A Public Records Dispute By ‘Substantial Compliance.’” Plaintiff notes that the trial
    court’s order denying his motion to enforce the MOU and granting Defendant’s
    motion to enforce the MOU “finds that [NCDOR] has materially and substantially
    complied with the MOU and, in turn, the N.C. Public Records Act.” (Alteration in
    original.) Plaintiff argues that the sworn certifications by various officers that the
    required searches were conducted and that no responsive documents were found as
    to particular types of documents are not sufficient as a matter of law to show that
    Defendant has actually complied with the MOU.               Plaintiff contends these
    certifications are not sufficient for the trial court to perform its required role of
    judicial oversight regarding an agency’s production of public records.
    The final determination of possession or custody of the
    public records requested is not properly conducted by the
    state agency itself. The approach that the state agency has
    the burden of compliance, subject to judicial oversight, is
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    OCHSNER V. N.C. DEP’T OF REVENUE
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    entirely consistent with the policy rationale underpinning
    the Public Records Act, which strongly favors the release of
    public records to increase transparency in government.
    Judicial review of a state agency’s compliance with a
    request, prior to the categorical dismissal of this type of
    complaint, is critical to ensuring that, as noted above,
    public records and information remain the property of the
    people of North Carolina. Otherwise, the state agency
    would be permitted to police its own compliance with the
    Public Records Act, a practice not likely to promote these
    important policy goals.
    State Employees Ass’n of N.C., Inc. v. N.C. Dep’t of State Treasurer, 
    364 N.C. 205
    , 214,
    
    695 S.E.2d 91
    , 97 (2010).
    Defendant contends that the undisputed evidence shows it did search for text
    messages, instant messages, and emails, and it described its search procedures in a
    certified statement and two affidavits.       Specifically, Defendant’s Public Affairs
    Director met with the directors of each of NCDOR’s 24 departments and every
    employee was instructed to search personal and work email and text accounts for
    communications from the identified individuals. The directors of each department
    then certified that the searches in their departments were completed and reported
    the results of the searches. Only 2 of the 24 departments reported finding responsive
    documents, and those documents were provided to Plaintiff, except for one personal
    iPhone message ultimately determined not to be responsive because it did not contain
    any of the search terms.
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    Defendant argues that the MOU “should be construed under principles of
    contract law.” See Penn Dixie Lines, Inc. v. Grannick, 
    238 N.C. 552
    , 556, 
    78 S.E.2d 410
    , 414 (1953) (“Compromise agreements are governed by the legal principles
    applicable to contracts generally. As a consequence, a compromise agreement is
    conclusive between the parties as to the matters compromised.”).            Therefore,
    Defendant contends Plaintiff must show a material or substantial breach of the MOU
    to succeed on his motion for enforcement. See Supplee v. Miller-Motte Bus. Coll., Inc.,
    
    239 N.C. App. 208
    , 220-21, 
    768 S.E.2d 582
    , 593 (2015) (“It is well established that in
    order for a breach of contract to be actionable it must be a material breach, one that
    substantially defeats the purpose of the agreement or goes to the very heart of the
    agreement, or can be characterized as a substantial failure to perform.” (brackets and
    quotations marks omitted) (quoting Long v. Long, 
    160 N.C. App. 664
    , 668, 
    588 S.E.2d 1
    , 4 (2003))).
    Plaintiff replies that the terms of the MOU do not change Defendant’s
    obligations under the Public Records Act and its provisions should “be construed as
    if the Act had been written into the settlement agreement.” Plaintiff contends that
    Defendant’s argument that the MOU went beyond the requirements of the Public
    Records Act is irrelevant, as Defendant agreed to the MOU. We do not entirely
    disagree, but Plaintiff has failed to demonstrate any way in which the trial court
    failed to consider Defendant’s obligations under the Public Records Act. The MOU
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    did not lessen those obligations but simply further defined the scope of the searches
    Plaintiff requested by setting out the ranges of dates and persons to be searched.
    Plaintiff does not contend that the material facts as summarized in the trial
    court’s order are disputed but contends that as a matter of law, Defendant has not
    fully complied with the MOU by providing sworn statements as to its searches for
    records. The trial court’s order summarizes the facts as follows:
    {6}     The basis of Ochsner’s Motion is that the
    Department failed to produce certain documents (e.g., text
    messages, instant messaging logs, etc.) per the terms of the
    MOU.
    {7}   The Motion was supported by an affidavit
    from Ochsner, in which he alleged that “he has neither
    received documents responsive to the following MOU items
    nor any information upon which to make a determination
    of [the Department’s] performance of the following items:”
    a.     Items 1(e)(i) - emails from personal email
    accounts;
    b.     Item 1(e)(ii) - text messages set[sic] or
    received from NCDOR issued phones;
    c.     Item 1(e)(iii) - search of text messages sent or
    received from personal phones;
    d.     Item 1(e)(iv) - search for any and all logs
    pertaining to instant messages;
    e.     Item 1(e)(v) - any and all other forms of
    written communication;
    f.     Item 2(c) - the same information
    contemplated in items 1(e)(i)-(v); and
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    g.     Item 4(c) - the entire file (including metadata)
    and any and all documents related to the tax
    account of Nicholas A Oschner.
    See Affidavit of Nicholas A Ochsner (“Ochsner Affidavit”),
    p. 4 at ¶ 18.
    {8}   The Court disagrees and, for the reasons
    discussed in Section III, finds that the Department has
    materially and substantially complied with the MOU and,
    in turn, with the N.C. Public Records Act.
    {9}    Accordingly, Ochsner’s Motion is DENIED.
    II. MOOTNESS
    {10} The Department, like Ochsner, filed a Motion
    to Enforce Mediated Settlement Agreement. It argued that
    the MOU “resolved the dispute in this civil action” and the
    Court should “dismiss [Ochsner’s] outstanding claims
    given the Department's performance of all of its obligations
    thereunder.” Defendant’s Motion to Enforce Mediated
    Settlement Agreement, pp. 1-2.
    {11} As explained below, the Court agrees that
    dismissal is appropriate given that the relief sought by
    Ochsner has been granted, and this case is therefore moot.
    A.
    SUMMARY OF MATERIAL FACTS
    {12} Ochsner submitted a request for public
    records to the Department dated 8 June 2016 (“June 2016
    Request”).
    {13} In December 2016, Ochsner commenced this
    civil action in Wake County Superior Court seeking an
    order: (i) declaring that the records requested by Ochsner
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    in the June 2016 Request were “public records” and (ii)
    compelling the Department, pursuant to General Statute
    132-9(a) “to make them available for inspection and
    copying.” Complaint and Motion for Order to Show Cause
    (“Complaint”), p. 8.
    {14} The Court, following commencement of the
    action, ordered the parties to conduct a mediated
    settlement conference. The parties’ mediation resulted in
    the    execution of the MOU, which, per its terms,
    “memorialize[d] the matters with regard to each item from
    [the June 2016 Request].” MOU, p. 1.
    {15} The four (4) items in the MOD directly
    correspond to the four (4) categories of documents sought
    in the June 2016 request. These documents can be
    generally described as follows:
    a.    Written     communications   between     the
    Department and certain individuals with
    North Carolina General Assembly or otherwise
    associated therewith;
    b.    Written      communications  between    the
    Department and certain individuals with the
    Office of the Governor;
    c.    Certain notices of unpaid taxes and collection
    and other letters regarding unpaid taxed
    issued by the Department; and
    d.    The entire file and all documents related to the
    tax account of Mr. Ochsner.9
    See MOU and Complaint, Ex. A.
    {16} The Department produced documents to
    Ochsner following execution of the MOU and, on 31 May
    9As noted above, Plaintiff’s “tax information” as defined by North Carolina General Statute § 105-
    259(a)(2) is not a public record, but this portion of the order is not in dispute.
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    2017, informed Ochsner by letter that it had fully satisfied
    all of its obligations under the MOU.
    {17} The Department has provided numerous
    sworn statements from its employees during the course of
    this action. These statements include: (a) Certified
    Statement of Schorr Johnson dated 20 June 2017
    (“Johnson Certified Statement”); (b) Certified Statement of
    David Roseberry dated 19 April 2017 (“Roseberry Certified
    Statement”); (c) Affidavit of Daniel Garner dated 16
    January 2018 (“Garner Affidavit”); (d) Affidavit of Schorr
    Johnson dated 26 February 2018 (“Johnson Affidavit”); and
    (e) Affidavit of David Roseberry dated 2 March 2018
    (“Roseberry Affidavit”).
    (Alterations in original.) The trial court then noted several cases addressing when a
    case may be dismissed as moot:
    {23} Here, Ochsner seeks relief under the North
    Carolina Public Records Act and, specifically, General
    Statute 132-9. Subsection (a) of this statute provides, in
    part:
    Any person who is denied access to public
    records for purposes of inspection and
    examination, or who is denied copies of public
    records; may apply to the appropriate division
    of the General Court of Justice for an order
    compelling disclosure or copying, and the
    court shall have jurisdiction to issue such
    order if the person has complied with G.S. 7A
    38.3E.
    {24} Accordingly, the recovery provided for by this
    statute, and which Ochsner sought in commencing this
    action, is the opportunity to inspect those public records
    requested from the Department in the June 2016 Request,
    as modified by the parties’ MOU. Ochsner has been given
    the opportunity to obtain the requested records at issue in
    this civil action.
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    {25} Both parties’ acknowledge that the MOU
    limited the scope of the June 2016 Request. See e.g.
    Ochsner Affidavit, p. 2 at ¶ 6. A mediated settlement
    agreement, such as the MOU, “is . . . the document used to
    memorialize the substantive terms reached between the
    parties during the mediated settlement conference.”
    Barnes v. Hendrick Auto., 2014 N.C. App. LEXIS 73, at *9
    (N.C. Ct. App. Jan. 21, 2014). Thus, the MOU reflected the
    parties’ mutual agreement as to what would satisfactorily
    complete the Department’s obligations with respect to the
    June 2016 Request.
    {26} The Department has produced documents in
    response to each section of the MOU. This included the over
    [sic] 13,000 pages of documents of written communications
    provided pursuant to Sections 1 and 2 of the MOU,. the
    certified statement from a Departmental official
    addressing the Department’s issuance of certain notices
    provided pursuant to Section 3 of the MOU, and the
    documents in Ochsner’s tax file as delineated in Section 4
    of the MOU, some of which were provided to Ochsner prior
    to the commencement of the civil action.
    {27} Ochsner complains that he did not receive
    certain documents. See Section II, 
    , 7 supra
    . However, the
    Department in sworn statements from its Public Affairs
    Director, the individual with oversight of its public records
    requests, averred that the Department conducted its
    search for responsive records in accord with the MOU and
    explains, in reasonable detail, the scope and method of the
    Department’s search, including the search terms used and
    locations searched. See Johnson Certified Statement, pp.1-
    2; Johnson Affidavit, pp. 1-4. Indeed, the Department
    further explains in these statements that its search
    included all Departmental employees, that it was for
    written communications (which included text messages),
    and that it encompassed all locations likely to contain the
    requested communications (which included personal and
    official devices, personal e-mail accounts). See Johnson
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    Affidavit, pp. 1-4.
    {28} The Department, in its affidavits and other
    sworn statements, also explains why some documents were
    not located.    For example, Ochsner complains the
    Department failed to produce instant messaging logs and
    text messages on Department issued phones. See Section
    II, 
    7 supra
    .      However, the Department’s Chief
    Information Officer explained that, during the relevant
    period, Departmental-issued phones “did not have text
    messaging capability enabled or available,” and “there
    were no instant messaging systems on Department-issued
    computers.” See Roseberry Affidavit. pp. 1-2.
    {29} Courts, in context of reviewing public records
    disputes, have held that similar affidavits from
    governmental entities “are accorded a presumption of good
    faith” and, when unrebutted, “can prove that an agency
    satisfied” its obligations under a public records law. See
    e.g., Powell v IRS, 
    2017 U.S. Dist. LEXIS 198605
    , at *14
    (D.D.C. Dec. 4, 2017) (internal citations omitted).
    {30} Here, there are no positive indications of
    overlooked materials by the Department that raise doubt
    about the adequacy of the Department’s search. Ochsner’s
    claims that other responsive documents and information
    exists therefore amount to nothing more than speculation.
    As explained by the court in Powell when finding that the
    IRS fulfilled its obligations under FOIA, the good faith
    presumption afforded to such declarations cannot be
    rebutted “by purely speculative claims about the existence
    and discoverability of other documents.” 
    Id. {31} “It
    is not the function of this Court to consider
    and rule on imagined controversies.” Sbella v. Moon, 
    125 N.C. App. 607
    , 610, 
    481 S.E.2d 363
    , 365 (1997). Thus, the
    Court, for the reasons discussed above, finds that Ochsner
    has been granted the relief he sought by initiating this
    action under General Statute 132-9 and the issue upon
    which he sought a determination is moot. The Court
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    therefore dismisses this civil action.
    (First alteration in original). (Footnotes omitted.)
    The Public Records Act does not require an agency to create or compile records
    responsive to a request if those records do not exist; the agency must produce only
    the records which already exist. N.C. Gen. Stat. § 132-6.2(e) (“Nothing in this section
    shall be construed to require a public agency to respond to a request for a copy of a
    public record by creating or compiling a record that does not exist. If a public agency,
    as a service to the requester, voluntarily elects to create or compile a record, it may
    negotiate a reasonable charge for the service with the requester. Nothing in this
    section shall be construed to require a public agency to put into electronic medium a
    record that is not kept in electronic medium.”).          The MOU went beyond the
    requirements of the Public Records Act because it required Defendant to create
    records. For example, Defendant was required to create a list of staff members of six
    specific members of the House of Representatives and one Senator during the
    relevant time. The MOU required Defendant to search for certain records and to
    produce any records responsive to the request. As the trial court noted, both parties
    agreed that if the terms of the MOU were met, this would satisfy Plaintiff’s request.
    The MOU did not set forth requirements as to the exact methodology of the searches
    or who would conduct the searches. This type of information would also go beyond
    that required by the Public Records Act, since it would require the agency to create
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    records regarding the search. As the trial court noted during the hearing, Plaintiff
    could have insisted that the MOU include specific requirements regarding the
    methodology, dates, and persons conducting the searches, but the MOU did not
    include this requirement.
    Although Plaintiff argues that “material” and “substantial” compliance with a
    settlement agreement regarding public records is contrary to the intent of the Public
    Records Act, he has cited no authority, and we find none, which would require some
    higher level of compliance with a settlement agreement in this context than in any
    other. See 
    Supplee, 239 N.C. App. at 220-21
    , 768 S.E.2d at 593. Although no case in
    North Carolina has addressed the use of sworn statements by agencies to show good
    faith efforts to search for requested documents, we find many federal cases under the
    Freedom of Information Act which have addressed this issue. Where plaintiffs have
    sought public records and the agency determines those records do not exist, the
    agency may show “the adequacy of its search by submitting reasonably detailed,
    nonconclusory affidavits describing its efforts.” Baker & Hostetler LLP v. U.S. Dep’t
    of Commerce, 
    473 F.3d 312
    , 318 (D.C. Cir. 2006).
    To meet its burden to show that no genuine issue of
    material fact exists, with the facts viewed in the light most
    favorable to the requester, the agency must demonstrate
    that it has conducted a “search reasonably calculated to
    uncover all relevant documents.” Further, the issue to be
    resolved is not whether there might exist any other
    documents possibly responsive to the request, but rather
    whether the search for those documents was adequate. The
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    adequacy of the search, in turn, is judged by a standard of
    reasonableness and depends, not surprisingly, upon the
    facts of each case. In demonstrating the adequacy of the
    search, the agency may rely upon reasonably detailed,
    nonconclusory affidavits submitted in good faith. With the
    guiding principle of reasonableness in mind, we turn to
    each of appellant’s contentions.
    Weisberg v. U.S. Dep’t of Justice, 
    745 F.2d 1476
    , 1485 (D.C. Cir. 1984) (citations
    omitted).
    Here, the trial court determined that Defendant’s sworn declarations were
    sufficient to show that it conducted a reasonable search:
    However, the Department in sworn statements from its
    Public Affairs Director, the individual with oversight of its
    public records requests, averred that the Department
    conducted its search for responsive records in accord with
    the MOU and explains, in reasonable detail, the scope and
    method of the Department’s search, including the search
    terms used and locations searched.
    The MOU itself did not set any higher standard for Defendant’s search efforts or
    certification of those efforts than would be required under the Public Records Act.
    Other than the failure to produce records which Defendant has certified do not
    exist or at least have not been found despite its reasonable efforts in searching,
    Plaintiff has failed to identify any other manner Defendant did not comply with the
    MOU.    Plaintiff’s primary argument is based upon his disbelief of Defendant’s
    certifications that the directors and employees within NCDOR completed the
    required searches, based at least in part upon their not finding any text messages
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    responsive to his request. We appreciate the difficulty presented to both Plaintiff and
    Defendant. The law generally does not require a party to prove a negative, but here,
    both sides are placed in this position. Defendant has certified that certain personal
    text messages or emails do not exist, and Plaintiff asks Defendant to prove the
    negative: that certain personal text messages or emails do not exist. If they do not
    exist, as Defendant has certified under oath, Defendant cannot produce anything
    more to prove their nonexistence.        On the other side, Plaintiff contends that
    Defendant did not do a full, good faith search of all of the information in the
    possession or control of Defendant’s employees or other individuals, as the request
    may apply to personal email accounts, computers, or phones. Since he cannot have
    direct access to those sources to ensure that every person’s accounts and information
    have in fact been properly searched, Plaintiff is attempting to prove that Defendant
    did not do what it claims it did. As Plaintiff argued to the trial court:
    With the affidavit of Ochsner here, in paragraph 18 where
    he says I’ve not been given any documents or any basis to
    know whether these things have been performed and we’re
    trying to prove a negative here. We’re trying to prove the
    non-happening, okay, and this affidavit based on personal
    knowledge pursuant to the requirements of 56(e) is
    sufficient to meet the requirement that his burden of proof,
    this nonperformance, has not occurred.
    The trial court asked Plaintiff’s counsel, considering the responses in context
    and the certifications that Defendant had searched all employees for the various
    types of documents and none were found in some areas, “how would we ever … know”
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    if the searches were or were not correctly done as to records Defendant claims do not
    exist? Plaintiff’s counsel responded, “I could put somebody under oath and ask them.”
    To which the trial court stated, “This is under oath.”10
    Plaintiff argues he was denied the ability to prove Defendant’s lack of
    compliance by the trial court’s protective order as to his second set of discovery, but
    as noted above we do not have jurisdiction to review the protective order. But we
    note that Plaintiff did conduct discovery before entry of the MOU, and Defendant
    responded to Plaintiff’s first interrogatories and request for production. Plaintiff did
    not move to compel further production under the first set of discovery or allege
    Defendant’s responses to the first set of discovery were incomplete. In addition, after
    the colloquy noted above, at the hearing on 26 January 2018, the trial court had a
    conference with counsel for both parties and adjourned the hearing to allow Plaintiff
    the opportunity to present the questions “plaintiff would like answered in order to
    determine whether NCDOR conducted a search per the terms of the MOU.” Plaintiff
    asked Defendant, with questions tailored to the category of document, for the
    following information: who conducted the search; when did the search occur; what
    methodology was used to ensure each account or phone was searched; did the search
    yield anything responsive to Plaintiff’s request; and is Defendant claiming any
    exemption or exception to disclosure of any item? In response, on 9 March 2018,
    10   The trial court was referring to the sworn and notarized affidavits submitted by Defendant.
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    Defendant’s counsel sent a letter to the trial court and Plaintiff with answers to each
    question, along with sworn affidavits from the Director of Public Affairs for NCDOR
    and the Assistant Secretary and Chief Information officer for NCDOR. Thus, the
    trial court, in its role of providing judicial oversight, addressed Plaintiff’s concerns
    regarding how Defendant conducted its searches and Defendant provided the
    explanation of its searches to the trial court and Plaintiff. Plaintiff’s argument on
    appeal remains the same: he disagrees that Defendant actually conducted all of the
    required searches, despite the multiple sworn certifications the searches were done
    and the over 13,000 pages of records actually produced. But based upon the record
    before us, the trial court properly determined that Defendant substantially and
    materially complied with the MOU, and Plaintiff has made no showing of any
    reasonable basis to doubt Defendant’s certifications and responses.
    Our Supreme Court has addressed a case in which the plaintiff showed that
    the defendant may have failed to produce responsive records despite its production of
    hundreds of pages of documents and its claim that no additional documents existed.
    State Employees Ass’n of N.C., Inc. v. N.C. Dep’t of State Treasurer, 
    364 N.C. 205
    , 
    695 S.E.2d 91
    (2010). In State Employees Association of North Carolina, Inc. v. North
    Carolina Department of State Treasurer, our Supreme Court reversed a trial court’s
    order dismissing the plaintiff’s claim under North Carolina General Statute § 1A-1,
    Rule 12(b)(6) holding that the plaintiff’s complaint was sufficient to state a claim
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    under the Public Records Act because plaintiff had shown a “reasonable inference”
    that some responsive documents had not been provided. 
    Id. at 212,
    695 S.E.2d at 96.
    Plaintiff had requested certain information from defendant, and defendant produced
    700 pages of documents. 
    Id. at 207,
    695 S.E.2d at 93. After the initial response,
    plaintiff sent several letters noting deficiencies and requesting that all of the
    responsive records be produced. 
    Id. at 207-08,
    695 S.E.2d at 93-94. Ultimately, the
    plaintiff filed its lawsuit under the Public Records Act. 
    Id. at 209,
    695. S.E.2d at 209.
    Our Supreme Court noted that based upon the documents produced, plaintiff had
    identified
    specific reasons why plaintiff believed that
    additional public records implicated by its initial requests
    existed, but had not been provided. For example, in
    regards to its 1 March 2007 request, plaintiff stated, inter
    alia:
    [I]t is clear that not all documents
    containing correspondence from Forbes has
    been provided. The January 19, 2007, 3:43
    p.m. e-mail from Kai Falkenberg to Ms. Lang
    refers to an attached letter “a copy of which—
    with enclosures—has also been sent to you by
    fax.” You have provided neither that letter
    nor the enclosures.            Moreover, Neil
    Weinberg’s message on the same date refers
    to a letter faxed to Ms. Lang from Forbes’
    attorney. If this is not the same letter referred
    to by Ms. Falkenberg, then you have not
    provided a copy of it.
    In addition, except for some responses
    that are attached to the Forbes e-mails, you
    have not provided all responses from Ms.
    Lang to Forbes. For example, attached to the
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    February 14, 2007, e-mail message from
    Jason Storbakken is an e-mail from Ms. Lang
    stating: “Please see answers inserted in your
    original e-mail below.” However, you have not
    produced the e-mail that contains Ms. Lang’s
    answers.      Moreover, attached to Jason
    Storbakken’s message of February 14, 2007,
    6:16 p.m., is a message stating: “On 2/14/07
    PM, ‘Sara Lang’ . . . wrote:” but the text of Ms.
    Lang’s message is omitted. It is difficult for
    me to draw any conclusion except that Ms.
    Lang’s message has been intentionally
    deleted from the document.
    Finally, based on the size of the fee paid
    to the retained law firm and, thus, the
    number of hours that firm must have worked
    on this issue, it would appear that there must
    have      been      electronic     or     written
    correspondence between your office and that
    law firm regarding the Forbes public
    information request. However, no copies of
    any such correspondence have been produced.
    Thus, plaintiff’s allegations that additional public
    records exist that have not yet been disclosed are based on
    reasonable inferences.
    
    Id. at 211-12,
    695 S.E.2d at 96 (alterations in original) (emphasis added).
    Here, Defendant produced over 13,000 pages of information to Plaintiff, but
    Plaintiff has not identified anything from those documents which might lead to a
    “reasonable inference” that other responsive documents exist. Plaintiff has identified
    no “specific reasons why plaintiff believed that additional public records implicated
    by its initial requests existed, but had not been provided.” 
    Id. As to
    the documents
    Defendant avers do not exist, Defendant provided the portion of its Security Policy
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    Manual regarding “Messaging Systems” and its Email Retention Policy. The Security
    Policy provides that employees are “expressly prohibited” from using “alternate
    messaging systems for the purpose of conducting Agency business.” If Defendant’s
    employees complied with its policy, searches of their personal email, text message,
    or other accounts or devices would not produce any responsive documents. Emails
    sent or received on employees’ official accounts were captured by the department’s
    “Email Repository” and stored so they would not be deleted. Emails stored in the
    repository are searchable, so Defendant’s searches should have discovered any
    responsive emails sent or received by employees, even if an employee attempted to
    delete an email. In addition, since most of the information produced by Defendant is
    not in our record, we have no means of reviewing the trial court’s analysis of its
    completeness.
    Plaintiff argues that “[t]he practical effect” of the trial court’s ruling that
    Defendant had materially and substantially complied with the MOU and dismissing
    the action as moot “is to permit NCDOR to police itself and declare compliance with
    the MOU and Public Records Act, contrary to its spirit and intent.” We disagree with
    Plaintiff’s claim that the trial court allowed Defendant to “police itself.” The trial
    court vigorously exercised its judicial oversight function. Almost immediately after
    the action was filed, it entered a litigation hold order and mediation order sua sponte.
    It held status conferences to oversee the ongoing production of documents. Even after
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    OCHSNER V. N.C. DEP’T OF REVENUE
    Opinion of the Court
    Defendant had produced thousands of pages of records and many certifications, the
    trial court still required Defendant to respond to Plaintiff’s detailed questions
    regarding the search methodology and did not enter the order dismissing the action
    until all of the questions had been answered. This argument is without merit.
    VI.    Conclusion
    We therefore affirm the trial court’s order.
    AFFIRMED.
    Judges DIETZ and HAMPSON concur.
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