Rolan v. N.C. Dep't of Agric. & Consumer Servs. , 233 N.C. App. 371 ( 2014 )


Menu:
  •                          NO. COA13-601
    NORTH CAROLINA COURT OF APPEALS
    Filed: 1 April 2014
    JEFF ROLAN1; MATTHEW COLE ROLAN,
    Minor, by WILLIAM S. MILLS as
    Guardian Ad Litem; MATTHEW
    BALDWIN, Minor, by SIDNEY S.
    EAGLES, JR., as Guardian Ad Litem
    and TIMOTHY BALDWIN and KELLIE
    BALDWIN; ISABEL SEVERA, Minor, by
    SIDNEY S. EAGLES, JR.[,] as
    Guardian Ad Litem and KATHLEEN
    SEVERA; WILLIAM SHY, Minor, by
    SIDNEY S. EAGLES, JR., as Guardian
    Ad Litem and TODD SHY and JENNIFER
    SHY; SCOTT VENABLE, Minor, by
    SIDNEY S. EAGLES, JR.[,] as
    Guardian Ad Litem and WILLIAM
    VENABLE and SUSAN VENABLE; CARTER
    CHURCH, Minor, by SIDNEY S.
    EAGLES, JR.[,] as Guardian Ad
    Litem and CHAD CHURCH and AMANDA
    CHURCH; LUKE CHAUVIN, Minor, by
    SIDNEY S. EAGLES, JR., as Guardian
    Ad Litem and KEITH CHAUVIN and
    JENNIFER CHAUVIN; CHAD ENNIS,
    Minor, by SIDNEY S. EAGLES, JR.,
    as Guardian Ad Litem and JAYSON
    ENNIS and WENDY ENNIS; KATHLEEN
    MANESS, Minor, by SIDNEY S.
    EAGLES, JR.[,] as Guardian Ad
    Litem and MICHAEL MANESS and
    REBECCA MANESS; CARSON MCGEE,
    Minor, by SIDNEY S. EAGLES, JR.,
    as Guardian Ad Litem and MIKE
    MCGEE and VICKIE MCGEE; TERRA
    PERRIGO, Minor, by SIDNEY S.
    1
    The parties’ briefs list “Matthew Baldwin” as the named party
    in this case. Pursuant to the custom and practice of this Court,
    however, we use the name first listed in the caption of the
    order being appealed.
    -2-
    EAGLES, JR.[,] as Guardian Ad
    Litem and TERRY PERRIGO and LAURA
    PERRIGO; CAMERON CHAUVIN, Minor,
    by SIDNEY S. EAGLES, JR.[,] as
    Guardian Ad Litem and KEITH
    CHAUVIN and JENNIFER CHAUVIN;
    AEDIN GRAY, Minor, by WILLIAM W.
    PLYLER as Guardian Ad Litem; KYLE
    GRAY; ELIZABETH GRAY; and REECE C.
    BUFFALOE, Minor, by WADE H.
    PASCHAL, JR.[,] as Guardian Ad
    Litem,
    Plaintiffs,
    v.                                North Carolina
    Industrial Commission
    I.C. Nos. TA-20317–18, 20327–
    37, 20369–71, 20779.
    N.C. DEPARTMENT OF AGRICULTURE AND
    CONSUMER SERVICES,
    Defendant.
    Appeal   by   Plaintiffs   from   Decision   and   Order   filed   4
    January 2013 by the North Carolina Industrial Commission. Heard
    in the Court of Appeals 7 November 2013.
    Roberts & Stevens, P.A., by Mark C. Kurdys and Robin A.
    Seelbach; Kirby & Holt, Inc., by William B. Bystrynski and
    David F. Kirby; Pulley Watson King & Lischer, P.A., by
    Charles F. Carpenter and Guy Crabtree; Moody, Williams &
    Roper, by C. Todd Roper; and Marler Clark, LLP, PS, by
    William D. Marler, for Plaintiffs.
    Attorney General Roy Cooper, by Associate Attorney General
    Christopher McLennan; and North Carolina Department of
    Agriculture and Consumer Services, by Tina L. Hlabse, for
    Defendant.
    STEPHENS, Judge.
    -3-
    Factual Background and Procedural History
    This   case    arises       from    an    Escherichia    coli     O157:H7     (“E.
    coli”)   outbreak      linked       by     the    North    Carolina    Department     of
    Health and Human Services and the Centers for Disease Control to
    a petting zoo operated during the 2004 North Carolina State Fair
    (“the Fair”). E. coli is a bacterium that can cause potentially
    life-threatening illness in humans. Children under five years
    old are especially at risk. Exposure to the bacterium can result
    from   “eating      contaminated          meat   or   leafy    greens,    exposure    to
    contaminated        water,    or    through       contact”     with    the   feces    of
    animals carrying the bacteria in their intestinal tract. Animals
    carrying the disease “can look perfectly healthy and still be
    shedding      the     E.     coli[]        bacteria       in   their     stool,”     and
    transmission can occur “when people pet, touch, or are licked by
    animals.” Over 800,000 people visited the Fair in October of
    2004. Of those 800,000 people, an estimated 20,000 visited the
    petting zoo, and approximately 108 contracted E. coli.
    Among the people who contracted E. coli, a number of minor
    children (“Plaintiffs”) were found to be infected. As a result,
    Plaintiffs     filed       claims    for     damages      against     Defendant    North
    Carolina Department of Agriculture and Consumer Services under
    -4-
    the North Carolina Tort Claims Act. Those claims were eventually
    consolidated into a single action, and Plaintiffs submitted a
    joint   motion     for    partial       summary          judgment      on    the    issue     of
    liability     to   the    North       Carolina        Industrial         Commission        (“the
    Commission”) on 5 November 2010. Plaintiffs’ motion was denied
    by order filed 20 July 2011. Following a hearing on the merits,
    a   deputy    commissioner       entered        a    decision      denying        Plaintiffs’
    claims.      Plaintiffs      appealed          to     the      full    Commission,         and,
    following      a   hearing       on    Plaintiffs’             appeal,      the    Commission
    entered a Decision and Order denying all of Plaintiffs’ claims.
    In     its   Decision      and     Order,          the     Commission        found    the
    following      pertinent      facts:       In        preparation          for      the     Fair,
    Defendant      employed      a        number        of    veterinarians            and     other
    professionals who worked to ensure the health and safety of Fair
    patrons. A pre-fair risk assessment revealed that, while “hand
    washing stations were strategically positioned in or near the
    petting zoo[,] . . . there was an almost complete absence of
    signs   warning     people       to     wash        their      hands     after     contacting
    animals . . . .” As a result, one of the veterinarians put up
    additional signage and hand sanitizers before the Fair opened.
    Testimony and exhibits presented before the Commission indicate
    -5-
    that there were a number of signs at the petting zoo during the
    Fair.
    Structurally, the petting zoo
    consisted of a 40 foot by 60 foot open tent
    with a 10[-]foot-wide gate area at the
    front. At the center of the front gate was a
    4[-]foot-wide area covered by a large,
    wooden sign that contained the petting zoo
    rules, including rules against smoking,
    eating[,] or drinking inside the petting
    zoo. On either side of that sign were
    3[-]foot-wide gates, with the one on the
    right being the entrance to the petting zoo,
    and the one on the left being where patrons
    would exit from the petting zoo. Fair
    patrons standing outside the petting zoo
    could see inside and would know that they
    were entering an area with sheep and goats
    roaming about on a bed of wood shavings. At
    the back of the tent there were separate
    pens containing animals that were too large
    to be roaming among small children. At the
    entrance to the petting zoo, there were two
    hand sanitizing dispensers, and immediately
    outside the exit gate, there were three more
    hand sanitizing dispensers. In addition, [a
    building containing] 8 permanent bathrooms
    with   soap   and    water    facilities[]     was
    immediately across the street from the
    petting zoo, and there was another building
    with   4   bathrooms    and    soap    and   water
    facilities    across      from     the     petting
    zoo . . . .
    . . . In addition to the zoo rules sign
    located at the entrance to the petting zoo,
    there were approximately 5 signs taped to
    the side of the tent above the feed machines
    which said, in English and in Spanish,
    “ALWAYS WASH HANDS BEFORE AND AFTER TOUCHING
    ANIMALS IN ORDER TO PROTECT THEM AND YOU.”
    -6-
    [The owner of the petting zoo also] posted a
    sign . . . on the exit gate which read,
    “REMEMBER . . . wash hands after petting
    animals.” [Moreover, t]here were . . . hand
    washing   signs   posted   beneath   the   hand
    sanitizing dispensers, which [the owner]
    recalled having [an image of two hands being
    washed]. The sign was laminated and done on
    paper reflecting that it was issued by
    [Defendant]. The sign states “Hand to Mouth
    contact after touching animals or their
    environment is a health risk! Always Wash
    hands Before and After Touching Animals in
    Order to Protect Them and You!” At the
    bottom of that sign[] additional information
    was     provided    regarding     high     risk
    individuals, washing hands with soap and
    water before eating and before and after
    touching animals and their environment, and
    avoiding hand[-]to[-]mouth activities in the
    livestock areas, such as eating, smoking[,]
    and   nail   biting. . . .   [S]igns    warning
    patrons to wash their hands were posted
    inside the petting zoo and at the petting
    zoo exit, and . . . the more detailed
    signage . . . was posted at the bottom of
    the hand sanitizing stations outside the
    entrance and exit to the zoo.
    (Italics added). There were also a number of people working at
    the petting zoo who monitored the people entering and exiting,
    removed feces, and “replace[d] the soiled wood shavings with
    clean wood shavings.” Some parents recalled seeing the signs and
    others did not. “Many parents testified that it was very crowded
    inside the petting zoo and that their children were knocked down
    by   goats   and   sheep   trying   to   get   food.”   At   oral   argument,
    Plaintiffs’ counsel referred to the zoo as a “free for all.”
    -7-
    Field       veterinarian     Dr.     Carol    Woodlief,      Defendant’s    main
    point of contact on the ground, testified that she and the other
    field veterinarians        were aware of and           took steps to protect
    against     a     number       of      diseases,      including        salmonella,
    campylobacter, coccidiosis, sore mouth, ringworm, and E. coli.
    Dr. Woodlief noted, however, that “E. coli[] was not ‘any bigger
    on her mind’ than any of the other potential diseases” in 2004.
    The field veterinarians “made sure that every animal arriving at
    the Fair had the requisite health certificate . . . .” They also
    “observed the animals to make sure there were no obvious signs
    of illness” and “physically handled animals to check for lumps
    or anything that would suggest sore mouth or ringworm . . . .”
    Animals   showing        signs      of     disease     were       pulled.      Field
    veterinarians     also   “continued       to     observe   all    of   the   animals
    throughout the duration of the . . . Fair.”
    Given the above facts, the Commission concluded that the
    precautions taken by Defendant were sufficient to meet its duty
    of care. Specifically, the Commission stated that:
    5. . . . [T]hose responsible for conducting
    the 2004 . . . Fair exercised reasonable
    care to keep its premises in a reasonably
    safe condition for lawful visitors. Further,
    the evidence demonstrates that the . . .
    Fair was conducted well within the industry
    standards   at   that  time.   The   primary
    recommendations of all concerned groups and
    -8-
    publications, i.e., hand washing or hand
    sanitizing stations, separation of food and
    beverages from contact areas, and signage
    advising that a health risk exists and that
    hand washing is recommended, were fulfilled
    at the . . . Fair[] in accordance with then-
    existing   nationwide  industry   standards,
    which did not require that handouts and
    signage include information regarding the
    potential severity of the health risk.
    Moreover, the practices in place at the
    . . . Fair were identical to or better than
    those that had been utilized at prior [state
    fairs in North Carolina], none of which had
    produced documented cases of E. coli[]
    infection resulting from human[-]to[-]animal
    contact.
    6.   In   the   absence    of   evidence   that
    [Defendant’s] employees knew or had reason
    to know that the animals in the [petting
    zoo] were actively shedding E. coli[] during
    the 2004 . . . Fair (as contrasted with
    their knowledge that ruminants have the
    potential to shed E. coli[]), the . . .
    Commission    concludes   that    [Defendant’s]
    employees were not negligent in failing to
    warn fair patrons of a hidden hazard. Given
    the    presence    of    pathogens    in    our
    environment, the inability to completely
    eliminate   enteric    pathogens   if   human[-
    to-]animal contact is going to be permitted,
    and the precautions they had in place to
    reduce and minimize the risk, [Defendant’s]
    employees were not negligent with respect to
    their duty to warn or their duty to exercise
    reasonable care to keep the premises safe
    for lawful visitors.
    (Citations and internal quotation marks omitted; italics added).
    In coming to that conclusion, the Commission focused on the fact
    that — in 2004 — the danger of E. coli infection at state fairs
    -9-
    was “still an emerging issue” throughout the country. According
    to reports published in the months before the Fair, few states
    had written guidelines on zoonotic disease or the connection
    between zoonotic diseases and animal exhibits. With the goal of
    reducing     the   risks    of   disease    transmission,     certain   reports
    recommended the use of informational signage; hand sanitizer or
    hand washing stations with running water, soap, and disposable
    towels; human-to-animal contact supervision; regular removal of
    animal   feces;    and     the   prevention   of    eating   and    drinking   in
    human-to-animal-contact areas.2
    Given its conclusions, the Commission denied Plaintiffs’
    claims for damages. Commissioner Bernadine S. Ballance dissented
    from   the    Commission’s       decision   on     grounds   that   Defendant’s
    pertinent employees — “all [d]octors of [v]eterinary [m]edicine”
    — “knew or reasonably should have known that E. coli[] was a
    hidden danger and posed a substantial risk of serious illness
    and death [to the young children who visited the petting zoo]”
    2
    One report noted that “the only way to eliminate the risk of
    zoonotic transmissions is to completely prevent interaction
    between animals and humans at animal exhibits.” Recognizing that
    such an option “might not be feasible or desirable,” however,
    the report suggested the above strategies for minimizing
    exposure.
    -10-
    and failed to adequately warn the Fair’s patrons of that danger.
    Plaintiffs appealed the Decision and Order of the Commission.
    Standard of Review
    “The   standard     of    review    for   an    appeal    from   the    . . .
    Commission’s decision under the Tort Claims Act shall be for
    errors of law only under the same terms and conditions as govern
    appeals in ordinary civil actions, and the findings of fact of
    the Commission shall be conclusive if there is any competent
    evidence to support them.”              Simmons v. Columbus Cnty. Bd. of
    Educ.,    
    171 N.C. App. 725
    ,     727,   
    615 S.E.2d 69
    ,   72    (2005)
    (citation       and   internal    quotation      marks   omitted).      “Moreover,
    findings of fact which are left unchallenged by the parties on
    appeal are presumed to be supported by competent evidence and
    are,     thus[,]      conclusively      established      on     appeal.”     Kee   v.
    Caromont Health, Inc., 
    209 N.C. App. 193
    , 195, 
    706 S.E.2d 781
    ,
    782–83 (2011) (citation and internal quotation marks omitted).
    “The Commission is the sole judge of the credibility of the
    witnesses and the weight to be given their testimony.” Anderson
    v. Lincoln Constr. Co., 
    265 N.C. 431
    , 433–34, 
    144 S.E.2d 272
    ,
    274 (1965).
    Discussion
    -11-
    On appeal, Plaintiffs assert that the Commission’s decision
    should     be    reversed     because    its    conclusions        of      law    are    not
    supported by its findings of fact. More specifically, Plaintiffs
    contend that: (1) the Commission’s findings of fact 32 and 33
    are, in part, conclusions of law and, therefore, should not be
    analyzed under our deferential competent evidence standard3; (2)
    the Commission applied an incorrect standard of care, which “led
    the    Commission        . . .    to     the        erroneous      conclusion           that
    [Defendant]       was   not    negligent       in    this    case”;        and    (3)    the
    Commission erred in concluding that Plaintiff’s injuries were
    not   proximately       caused   by     Defendant’s      negligence          because     the
    parties    had     already    stipulated       to    this    fact.      We   affirm      the
    Commission’s Decision and Order.
    I. Findings of Fact 32 and 33
    In   pertinent     part,    findings      of    fact    32     and     33   read   as
    follows:
    32. [T]he operators of the 2004 . . . Fair
    . . . exercised reasonable care in [their]
    respective duties to keep the [fairgrounds,
    including the petting zoo], in a safe
    condition   for    its   lawful   visitors.
    3
    Plaintiffs do not dispute the validity of the Commission’s
    other findings of fact. Therefore, those findings are presumed
    to   be   supported by   competent  evidence  and  conclusively
    established on appeal. Kee, 209 N.C. App. at 195, 
    706 S.E.2d at
    782–83.
    -12-
    Regardless of whether the measures [taken]
    were done in response to the [reports
    published prior to the Fair], and regardless
    of whether there was strict compliance with
    all recommendations       [made therein], the
    . . . Commission finds that the evidence of
    record establishes that [Defendant] carried
    out [its] respective duties with reasonable
    care to minimize and hopefully eliminate the
    risk that fair patrons who attended the
    [petting zoo] would contract E. coli[]. The
    signage   [Defendant]     used    and  the   hand
    washing protocols [it] relied upon, in
    conjunction    with    [its]    observation   and
    monitoring of activities inside the petting
    zoo, including constant removal of fecal
    material by employees of the petting zoo,
    were in keeping with the usual and customary
    conduct and practices of other state fairs
    in 2004 under similar circumstances. The
    specific training that plaintiffs suggest
    should have been given . . . had not been
    developed or implemented by other state
    fairs in 2004, when E. coli[] was an
    emerging public health issue. The failure of
    any of [Defendant’s] employees to give . . .
    specific    zoonotic    disease    training,   as
    opposed    to    . . .     general    discussions
    regarding the need to protect the public
    from the spread of disease from animals to
    humans, did not . . . constitute a failure
    to exercise reasonable care for the safety
    of the fair patrons [in 2004]. The . . .
    Commission finds that it was reasonable on
    the part of [Defendant’s] employees to
    believe that the practices that were in
    place at the 2004 . . . Fair were sufficient
    to provide adequate protection for [f]air
    patrons against the transmission of zoonotic
    diseases. Plaintiffs have failed to prove
    that they contracted E. coli[] as a result
    of failure on the part of [Defendant’s]
    employees to exercise due care for their
    safety.
    -13-
    33. With regard to [Defendant’s] duty to
    warn fair patrons of unsafe conditions, the
    . . .    Commission     finds     . . .    that
    [Defendant] exercised reasonable care to
    provide warnings at the [petting zoo] that
    contact with the animals posed a health
    risk. The . . . Commission finds that [the]
    signage used by [Defendant’s] employees in
    2004 was sufficient to warn petting zoo
    patrons of a possible health risk and
    sufficient   to    advise     them    of   what
    precautions     they       should      observe,
    particularly given the fact that none of the
    . . .   employees    knew    or    could   have
    determined in the exercise of due diligence
    that any of the animals in the petting zoo
    were actively shedding E. coli[] during the
    . . . Fair. The . . . Commission finds that
    a reasonable person exercising due care for
    the safety of fair patrons in 2004 was not
    required to provide handouts or signage
    describing the potential severity of the
    health risk, which had never surfaced before
    at the . . . Fair, given the precautions
    that were in place at the time to prevent
    the spread of zoonotic disease.
    On   appeal,   Plaintiffs   contend   that   these   “findings”   are
    more properly labeled mixed findings of fact and conclusions of
    law because they find facts and make legal determinations based
    on those findings. Therefore, Plaintiffs assert, we must not
    accord findings 32 and 33 “the same deference as true findings
    of fact on appeal.” Defendant does not contest this point in its
    brief, merely noting that mixed findings of fact and conclusions
    of law are nonetheless reviewable by this Court and pointing out
    -14-
    that    “the   factual    portion   of    these   mixed   [findings]”   should
    still    be    reviewed    under    the    competent      evidence   standard.
    (Emphasis added). We agree.
    With regard to mixed questions of law and fact, the factual
    findings of the Commission are conclusive on appeal if supported
    by any competent evidence. Davis v. Columbus Cnty. Schs., 
    175 N.C. App. 95
    , 100, 
    622 S.E.2d 671
    , 675 (2005). As with separate
    findings of fact and conclusions of law, the factual elements of
    a mixed finding must be supported by competent evidence, and the
    legal elements must, in turn, be supported by the facts. See
    Horn v. Sandhill Furniture Co., 
    245 N.C. 173
    , 177, 
    95 S.E.2d 521
    , 524 (1956) (reviewing the Commission’s mixed finding and
    concluding that “[t]he specific facts found are insufficient to
    sustain the conclusion that the injury resulting in death arose
    out of and in the course of the employment”); see also Beach v.
    McLean, 
    219 N.C. 521
    , 525, 
    14 S.E.2d 515
    , 518 (1941) (“If [a
    finding of fact] is a mixed question of fact and law, it is
    likewise conclusive, provided there is sufficient evidence to
    sustain the element of fact involved.”).
    Therefore, findings of fact 32 and 33 are conclusive as to
    their factual elements if supported by competent evidence and
    reviewable de novo        as to their legal elements.           Here, though
    -15-
    Plaintiffs have elected to remind us of the distinction between
    a   finding    of    fact   and   a     conclusion     of   law,   they     fail    to
    challenge either the factual or legal elements of findings 32
    and 33 as not based on competent evidence or not supporting the
    conclusions. Instead, they merely note in their second argument,
    discussed infra, that the Commission committed reversible error
    by employing an incorrect statement of the law. Therefore, we
    need not review the specific elements of findings 32 and 33 or
    engage in an analysis of whether those elements are “factual” or
    “legal.”      See    generally    Helfrich       v.   Coca-Cola    Bottling        Co.
    Consol.,   __       N.C.   App.   __,    __,    
    741 S.E.2d 408
    ,   412    (2013)
    (“Findings of fact which are left unchallenged by the parties on
    appeal are presumed to be supported by competent evidence and
    are, thus[,] conclusively established on appeal.”) (citations,
    internal quotation marks, and brackets omitted); N.C.R. App. P.
    28(a) (“Issues not presented and discussed in a party’s brief
    are deemed abandoned.”). Plaintiffs must contest these findings
    in order to take advantage of the relevant standards of review
    and has not done so here. Accordingly, we proceed to Plaintiffs’
    premises liability argument.
    II. Premises Liability
    1. Appellate Review
    -16-
    In their second argument on appeal, Plaintiffs contest the
    validity of the Commission’s conclusion that Defendant did not
    breach its duty of care on grounds that the conclusion is based
    on an incorrect standard of care. Plaintiffs go on to argue that
    Defendant        failed    to     act       with     due     care    under    the    correct
    standard. In response, Defendant contends that Plaintiffs are
    barred from        challenging        the standard of care                  applied by the
    Commission because          they did not raise                 this issue       before the
    Commission. We disagree.
    As a general rule, a party may not make one argument on an
    issue at the trial level and then make a new and different
    argument as to that same issue on appeal. Weil v. Herring, 
    207 N.C. 6
    , 10, 
    175 S.E. 836
    , 838 (1934) (“An examination of the
    record discloses that the cause was not tried upon that theory,
    and   the    law    does    not    permit         parties     to    swap    horses   between
    courts      in   order     to   get     a    better        mount    [on    appeal].”).    The
    rationale        behind    this   rule       is    twofold.        First,    principles   of
    fairness to both parties do not permit one party to use the
    appellate system to advance a new or different argument than it
    employed at trial simply because that party did not properly
    prepare or was unable to think of the argument below. See 
    id.
    Second, as required by the process of preserving an issue for
    -17-
    appellate review, the contention argued on appeal must have been
    raised, argued, and ruled on in the trial court. See Wood v.
    Weldon,   
    160 N.C. App. 697
    ,      699,    
    586 S.E.2d 801
    ,    803   (2003)
    (citing   the    “swap    horses”          rule    and   the    rule    requiring      the
    preservation of issues for appellate review for the same point),
    disc.   review    denied,       
    358 N.C. 550
    ,   
    600 S.E.2d 469
        (2004).
    Therefore, it is implicit within the rule that a party must have
    actually been able to raise an argument before the trial court
    in order for it to be barred as impermissible “horse swapping.”
    See Weil, 
    207 N.C. at 10
    , 
    175 S.E. at 838
    ; see also Wood, 160
    N.C. App. at 699, 
    586 S.E.2d at 803
    .                       Accordingly, arguments
    limited to alleged errors of law made for the first time in the
    trial court’s written opinion cannot be deemed improper simply
    because those arguments were never made before the trial court.
    Cf. Carden v. Owle Constr., LLC, __ N.C. App. __, __, 
    720 S.E.2d 825
    , 827 (2012) (“A trial court’s conclusions of law are fully
    reviewable on appeal.”) (citation, internal quotation marks, and
    ellipsis omitted). That is to say, the appealing party cannot be
    charged with impermissibly swapping horses when it never mounted
    one in the first place.
    Here, as discussed above, Plaintiffs are not contesting a
    statement   or    application         of    the    law   made    by    the    Commission
    -18-
    during the hearing. Rather, Plaintiffs contest the Commission’s
    articulation and application of the law                  in its Decision            and
    Order. As it would be impossible for Plaintiffs to challenge the
    legal    principle    articulated      by   the   Commission      before       it   was
    actually    stated,      Plaintiffs      cannot   be    barred     by    the    “swap
    horses” doctrine in this case. To hold otherwise would be to
    require a party to anticipate a court’s opinion before it is
    written,     and    we   decline    to      require    such    foresight        here.
    Accordingly, Defendant’s preliminary argument is overruled, and
    we proceed to Plaintiffs’ second argument on appeal.
    2. Standard of Care
    Plaintiffs’ second argument contains two elements. First,
    Plaintiffs    contend     that   the     Commission     applied     an    incorrect
    legal standard in reaching its conclusions of law on the duty of
    care owed by Defendant to the Fair patrons. Second, Plaintiffs
    contend that the Commission erred in concluding that Defendant
    did not violate its duty of care. We are unpersuaded on both
    counts.
    In order to prove a defendant’s negligence in a premises
    liability case, the plaintiff must first show that the defendant
    either     “(1)    negligently     created     the     condition    causing         the
    injury, or (2) negligently failed to correct the condition after
    -19-
    actual or constructive notice of its existence.” Roumillat v.
    Simplistic Enters., Inc., 
    331 N.C. 57
    , 64, 
    414 S.E.2d 339
    , 342–
    43     (1992).    “The       ultimate   issue      which     must   be    decided   in
    evaluating the merits of a premises liability claim[, however,]
    is . . . whether [the defendant] breached the duty to exercise
    reasonable care in the maintenance of [its] premises for the
    protection of lawful visitors.” Burnham v. S&L Sawmill, Inc., __
    N.C.    App.     __,   __,    
    749 S.E.2d 75
    ,    80     (citation     and   internal
    quotation marks omitted), disc. review denied, __ N.C. __, 
    752 S.E.2d 474
     (2013).
    Reasonable care requires that the landowner
    not unnecessarily expose a lawful visitor to
    danger and give warning of hidden hazards of
    which the landowner has express or implied
    knowledge. This duty includes an obligation
    to exercise reasonable care with regards to
    reasonably foreseeable injury by an animal.
    However, premises liability and failure to
    warn of hidden dangers are claims based on a
    true negligence standard which focuses . . .
    attention   upon  the   pertinent  issue  of
    whether the landowner acted as a reasonable
    person would under the circumstances.
    Thomas v. Weddle, 
    167 N.C. App. 283
    , 290, 
    605 S.E.2d 244
    , 248–49
    (2004)     (citations,         internal      quotation       marks,      and   certain
    ellipses omitted). Reasonable care does not require “owners and
    occupiers of land to undergo unwarranted burdens in maintaining
    their premises.” Royal v. Armstrong, 
    136 N.C. App. 465
    , 469, 524
    -20-
    S.E.2d 600, 602, disc. review denied, 
    351 N.C. 474
    , 
    543 S.E.2d 495
     (2000).
    A. Created Harm
    Plaintiffs         first      contend    that        the    Commission         erred    by
    relying    solely       on   the    rule    that    landowners       “have      a    duty    to
    exercise       reasonable       care   so    as     not    to    unnecessarily         expose
    lawful visitors to danger and to warn them of hidden hazards of
    which     the     landowner         has     express       or     implied        knowledge.”
    Plaintiffs assert that the standard used by the Commission is
    incorrect       because      Plaintiffs      were    not       required    to    show    that
    Defendant knew or should have known about the danger of E. coli
    where, as here, Defendant “created the condition causing [the]
    injury.”    (Emphasis in original).                 Therefore, Plaintiffs assert
    that we must remand to the Commission for proper application of
    the correct standard of care. This argument is misplaced.
    Plaintiffs’ argument assumes that the Commission’s decision
    turns     on     whether        Plaintiffs         adequately       established             that
    Defendant knew or should have known about the risk of E. coli.
    This is incorrect. Defendant admittedly knew there was some risk
    of an E. coli infection by operating a petting zoo at the Fair.
    Indeed, Dr. Woodlief testified during the hearing that she was
    concerned       about     the      possibility       of    a    number     of       diseases,
    -21-
    including       E.   coli.    The        fact     that       the    Commission       did     not
    acknowledge      that    negligence           could     be    proven       by    showing    that
    Defendant either created the harm or had express or implied
    knowledge of the harm has no effect on the resolution of this
    case. The relevant question is whether Defendant exercised due
    care in October of 2004 to protect Fair patrons against E. coli
    infection and, in doing so, adequately fulfilled its duty to
    warn    those    patrons      of    the        risk     of    harm.    Accordingly,          the
    omission described above cannot constitute reversible error, and
    Plaintiffs’ argument is overruled. See Vaughn v. N.C. Dep’t of
    Human Res., 
    37 N.C. App. 86
    , 90, 
    245 S.E.2d 892
    , 894 (1978) (“We
    will not reverse the order of the Commission for harmless error.
    To     warrant       reversal,          the     error        must     be        material    and
    prejudicial.”) (citation omitted).
    B. Reasonable Care Under the Circumstances
    Second, Plaintiffs contend that Defendant failed to meet
    its duty of care because the petting zoo unreasonably exposed
    lawful    visitors       to        “a     significantly             increased        risk     of
    contracting a potentially deadly bacteria . . . .” In order to
    satisfactorily        minimize          that    risk,        Plaintiffs         suggest     that
    Defendant should have done all or some of the following: provide
    better supervision, put up a fence between the children and the
    -22-
    animals,       require          parents       to    carry       or    hold       hands    with     small
    children in order to reduce the likelihood of falling, refrain
    from allowing or offering food in the zoo, and provide more
    detailed information to Fair patrons about the specific danger
    of     E.     coli     infection.         Plaintiffs             contend         that     Defendant’s
    failure to take such precautions was a deviation from its duty
    of     care      because           Defendant             (1)     was       “charged        with      the
    responsibility             to    minimize          and     prevent         the    transmission        of
    diseases       from        animals       to        humans       at    the    . . .        Fair,”     (2)
    “conducted           its     own       assessments          of       the    risks        for     disease
    transmission          at     the       . . .       [f]airs       in     2002      and     2004,”     (3)
    “developed and issued its own recommendations toward reducing
    that        risk,”     and       (4)     had       “the        latest      and     best        available
    information and recommendations” regarding zoonotic diseases. We
    do not find Plaintiffs’ position persuasive.
    As Defendant notes in its brief, the precautions taken by
    Fair officials must be viewed in light of what a reasonable
    person would have done in October of 2004 to protect against the
    danger of E. coli. See Thomas, 167 N.C. App. at 290, 
    605 S.E.2d at
    248–49. In 2004, E. coli was considered to be an “emerging
    public health issue.” Only one state had legislation addressing
    the disease in the context of petting zoos, and “there were no
    -23-
    federal    laws    or    regulations       in    2004    prohibiting       petting    zoo
    exhibits or preventing people from intermingling directly with
    animals at petting zoo exhibits.” No evidence was presented at
    the hearing that an E. coli outbreak had occurred at the Fair
    prior to 2004, and the petting zoo had been an exhibit at the
    Fair for the past three years                   —   in 2001, 2002, and 2003             —
    without an illness-related incident.
    In addition, a doctor hired in 2005 by the International
    Association of Fairs and Expositions4 to train fair officials to
    prepare for the danger of E. coli in human-to-animal contact
    settings     testified          that   “most        fairs     allowed       people     to
    intermingle       with    animals,        despite       the   risk    of    E.    coli[]
    transmission.” Having visited fifteen to twenty fairs each year,
    the doctor observed that signs used by other fairs in 2004 did
    not list “specific zoonotic factors or describ[e] the specific
    zoonotic    risk,        or    severity     of      risk.”    Rather,       the     signs
    “primarily focused on suggesting that patrons wash their hands.”
    Regarding     enteric         pathogens    like     E.    coli,      the   doctor    had
    previously commented that:
    We   do   not   live   in    a   pathogen-free
    environment. . . .   [T]here   is   no   known
    process or system to completely eliminate
    4
    The Fair is associated with this organization.
    -24-
    the risk associated with enteric pathogens.
    Pathogens are part of our world[,] and we
    must continue to manage our environment such
    that risk is reduced and consumers are
    protected as effectively as possible.
    The doctor testified that, even by August of 2011, he did not
    see fairs listing specific zoonotic risks on signs.
    Despite   the     inherent      difficulty    in    eliminating   the   risk
    that comes from enteric pathogens, officials at the 2004 Fair
    participated in a “pre-fair risk assessment.” This assessment
    was designed to “identify and correct any deficiencies prior to
    the   opening   of     the   Fair.”    According    to    the   Commission,   the
    “concerns raised in the . . . [pre-fair risk assessment report]
    regarding signage and hand washing stations were adequately and
    appropriately addressed prior to the opening of the 2004 . . .
    Fair.”    In    addressing         those    concerns,       officials    erected
    additional signage and hand sanitizing stations at and near the
    petting zoo. The signs indicated that individuals visiting the
    zoo   should    wash    their   hands      before   and    after   touching   the
    animals. Though the signs did not specifically mention E. coli,
    this omission was not atypical for fairs at that time.
    While it was certainly possible for Defendant to take the
    additional precautions suggested by Plaintiffs, we agree with
    the Commission’s conclusion that Defendant did not fail to act
    -25-
    with    due    care    in   October   of   2004    to   minimize   the    risk   of
    exposure to E. coli. Sources cited by the Commission note that
    it is impossible to eliminate the risk of enteric pathogens,
    like    E.     coli,   in    human-to-animal       contact     settings    without
    eliminating petting zoos altogether. While sparing the children
    and animals from this “free for all” would have been the safer
    option by all accounts, Defendant’s decision not to do so was
    not a breach of its duty of care. Petting zoos were lawful in
    2004,    and     the    Commission’s       findings     make   clear     that    the
    precautions taken by Defendant were well within the range of
    acceptable care for such zoos.
    Our premises liability law does not require landowners to
    eliminate the risk of harm to lawful visitors on their property
    or undergo unwarranted burdens in maintaining their premises. We
    conclude that the Commission correctly determined that Defendant
    took    reasonable      steps   in    2004    to   appropriately       reduce    the
    inherent risks         of operating a        petting zoo. While such steps
    might not be sufficient to do so today, especially given the
    2004 outbreak, Plaintiffs’ suggested precautions go beyond the
    reasonable standard of care required of a landowner in October
    of 2004. To hold otherwise would be to engage in the type of
    Monday-morning quarterbacking that the law of negligence should
    -26-
    avoid, and we decline to do so here. Accordingly, Plaintiffs’
    second argument is overruled.
    3. Proximate Cause
    Lastly,   Plaintiffs   argue    that   the   Commission   erred   in
    finding of fact 32 by stating that Plaintiffs’ injuries were not
    proximately caused by Defendant’s negligence, in contravention
    to    the   parties’   stipulations    and   the   undisputed   evidence
    presented at the hearing. This argument is based on a misreading
    of finding of fact 32.
    As discussed above, finding of fact 32 states in pertinent
    part that “Plaintiffs have failed to prove that they contracted
    E. coli[] as a result of failure on the part of [Defendant’s]
    employees to exercise due care for their safety.” This finding
    is not relevant to the issue of proximate cause. Rather, it
    addresses whether Defendant acted with “due care.” Plaintiffs’
    interpretation of the Commission’s use of the words “as a result
    of”   transmogrifies   the   Commission’s    statement   into   something
    other than what it is. Accordingly, Plaintiffs’ third argument
    is overruled, and the Commission’s Decision and Order is
    AFFIRMED.
    -27-
    Judges ERVIN and DILLON concur.