Whitehurst v. East Carolina Univ. , 257 N.C. App. 938 ( 2018 )


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  •               IN THE COURT OF APPEALS OF NORTH CAROLINA
    No. COA17-629
    Filed: 6 February 2018
    Office of Administrative Hearings, No. 16 OSP 07661
    RALPH WHITEHURST, Petitioner-Appellee,
    v.
    EAST CAROLINA UNIVERSITY, Respondent-Appellant.
    Appeal by respondent from the Final Decision entered 22 February 2017 by
    Administrative Law Judge Donald J. Overby in the Office of Administrative
    Hearings. Heard in the Court of Appeals 15 November 2017.
    Law Offices of Michael C. Byrne, by Michael C. Byrne, for petitioner-appellee.
    Attorney General Joshua H. Stein, by Assistant Attorney General Joseph A.
    Newsome and Special Deputy Attorney General Stephanie A. Brennan, for the
    State.
    The McGuinness Law Firm, by J. Michael McGuinness, for amicus curiae
    North Carolina Police Benevolent Association and Southern States Police
    Benevolent Association.
    ZACHARY, Judge.
    Respondent East Carolina University appeals from a Final Decision of the
    North Carolina Office of Administrative Hearings, which concluded that respondent
    did not have just cause to dismiss petitioner Ralph Whitehurst from his position as a
    police sergeant at East Carolina University. After careful review, we affirm the
    decision of the administrative law judge.
    Factual and Procedural Background
    WHITEHURST V. ECU
    Opinion of the Court
    Petitioner-appellee Ralph Whitehurst was initially employed by the East
    Carolina University (“ECU”) Police Department in April 2004 as a Master Police
    Officer. ECU promoted Whitehurst to Public Safety Supervisor in June 2006.
    Whitehurst was a permanent State employee subject to the North Carolina Human
    Resources Act, Chapter 126 of the North Carolina General Statutes.
    On the evening of 17 March 2016, Whitehurst responded to a dispatch call
    reporting an assault on the ECU campus. Whitehurst’s actions on the scene resulted
    in negative media coverage, and ECU administration began taking steps to dismiss
    Whitehurst from employment.
    On 21 July 2016, ECU Chancellor Cecil Staton issued ECU’s Final University
    Decision dismissing Whitehurst from employment. Whitehurst filed a petition for a
    contested case hearing with the Office of Administrative Hearings on 28 July 2016.
    On 22 February 2017, Administrative Law Judge Donald J. Overby (“ALJ”) issued a
    Final Decision reversing Whitehurst’s dismissal, ordering instead that he be
    demoted.
    At issue on appeal is ECU’s decision to dismiss Whitehurst based on his
    response to the 17 March 2016 assault. The unchallenged details of the incident are
    as follows.
    On the night of 17 March 2016, non-ECU student Patrick Myrick “hit a girl in
    the face” at a bar in downtown Greenville. This prompted a group of individuals to
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    Opinion of the Court
    pursue Myrick. The group of individuals chased Myrick onto ECU’s campus and
    began attacking him. Meanwhile, an ECU telecommunicator saw the attack on
    Myrick on the University’s surveillance cameras and alerted the ECU police.
    Whitehurst responded to the scene and was the first officer to arrive.
    The surveillance footage shows that the attack on Myrick had ended by the
    time Whitehurst appeared. When Whitehurst arrived, the scene was relatively calm
    and the group of individuals was detaining Myrick by sitting on top of him.
    Whitehurst had not been informed of the details of the attack, but knew only that he
    was responding to “an assault” on campus.
    When Whitehurst approached the group, most of the individuals began to
    leave, and it does not appear from the surveillance video that Whitehurst made an
    attempt to detain them. The individuals who remained on the scene told Whitehurst
    that Myrick “had assaulted a girl downtown, punched her in the face.” Whitehurst
    asked Myrick what happened and Myrick told him that he “had been in a fight
    downtown.” Whitehurst secured Myrick by placing handcuffs on him; however, he did
    not attempt to prevent the remaining individuals from leaving the scene, nor did he
    ask them to stay so that he could obtain a statement. Whitehurst noticed blood on
    Myrick’s face and contacted emergency rescue.
    Other officers began to arrive several minutes later. By that point, almost all
    of the perpetrators and witnesses of the assault on Myrick had left the scene.
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    Opinion of the Court
    Whitehurst directed Officer Chuck Wills “to make sure to get the individuals on scene
    information.” In the surveillance footage, Officer Tarkington is seen talking on her
    cell phone to a dispatcher, who informed her that Myrick had been the victim of an
    assault. However, Officer Tarkington did not convey this fact to Whitehurst.
    Whitehurst contends that he did not hear any of the radio calls about Myrick being
    assaulted. Myrick was brought to the hospital and no further action was taken.
    That same morning, around 3:30 a.m., Whitehurst notified Chief Gerald Lewis
    and other command officers that he had responded to an assault on campus. Chief
    Lewis viewed the surveillance footage of the incident. Sgt. Jermaine Cherry informed
    Chief Lewis that Whitehurst had not filed a report with respect to the assault. Chief
    Lewis was concerned that no official reports were filed and that Whitehurst had not
    detained anyone at the scene in order to gather information from them. On 18 March
    2016, Chief Lewis initiated an Internal Affairs investigation. Whitehurst viewed the
    surveillance footage for the first time when he met with Chief Lewis on 21 March
    2016. Chief Lewis informed Whitehurst that he was being placed on an Investigatory
    Placement with Pay status effective that day.
    The Internal Affairs Investigation Report concluded that Whitehurst’s
    response to the assault violated three written work rules. The Report found that
    Whitehurst violated General Order 1400-01 when he failed to obtain information
    from the witnesses and suspects. The Report also found that Whitehurst violated
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    Opinion of the Court
    General Order 500-02 (Field Reporting and Management) because he failed to ensure
    that the appropriate report was filed in order to document the incident. Lastly, the
    Report concluded that by failing to document the incident, Whitehurst violated
    General Order 1100-01 (Criminal Arrest Policy and Procedure), which requires
    documentation by a responding officer when a private citizen detains someone.
    Whitehurst was notified that a pre-disciplinary conference would be held on 18 April
    2016, and that his dismissal was being recommended.
    Whitehurst’s pre-disciplinary conference was conducted by Chief Lewis and
    Sara Lilley of the ECU Human Resources Department on 18 April 2016. Despite
    Whitehurst’s responses to the allegations against him, Chief Lewis and Lilley
    concluded that Whitehurst engaged in unacceptable personal conduct for which no
    reasonable person should expect to receive a prior warning. This conclusion was
    based on Whitehurst’s failure to properly investigate and document the incident, both
    of which constitute willful violations of the General Orders, the department’s written
    work rules. Whitehurst was notified by letter of his dismissal for unacceptable
    personal conduct on 19 April 2016.
    Whitehurst properly followed the ECU grievance procedure. On 29 June 2016,
    a grievance hearing was held before a three-member panel at ECU to consider
    Whitehurst’s dismissal. The Grievance Hearing Panel recommended to the
    Chancellor that Whitehurst be demoted, rather than dismissed. On 21 July 2016,
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    Opinion of the Court
    ECU Chancellor Staton issued a Final University Decision upholding Chief Lewis’s
    dismissal of Whitehurst from employment for unacceptable personal conduct.
    Whitehurst filed a petition for a contested case hearing with the Office of
    Administrative Hearings on 27 July 2016. On 22 February 2017, Administrative Law
    Judge Donald J. Overby issued a Final Decision. The ALJ determined that ECU “met
    its burden of proof, by the preponderance of the evidence, that [Whitehurst’s] actions
    on the night of March 17, 2016, constitute unacceptable personal conduct, [and] that
    [just] cause exists for disciplining [Whitehurst.]” However, the ALJ reversed ECU’s
    decision to dismiss Whitehurst, and concluded that:
    taking into account all of the facts and circumstances in
    this case, . . . dismissal was not the appropriate discipline[.]
    Having considered all the evidence presented,
    [Whitehurst’s] work and discipline history, the fact that he
    has not previously been discipline[d] and all relevant
    factors, the appropriate punishment for [Whitehurst] is
    demotion.
    The ALJ ordered that Whitehurst be reinstated to his employment by ECU, “but
    demoted to a position one pay grade below the rank he held at the time of his
    separation.” ECU timely filed Notice of Appeal to this Court from the ALJ’s Final
    Decision pursuant to N.C. Gen. Stat. §§ 7A-29(a) and 126-34.02(a).
    Discussion
    On appeal, ECU argues that the ALJ erred in concluding as a matter of law
    that ECU did not have just cause to dismiss Whitehurst from employment. ECU also
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    Opinion of the Court
    argues that the ALJ did not have the authority to order the alternative relief that
    Whitehurst be demoted. We conclude that ECU’s arguments lack merit, and affirm
    the decision of the ALJ.
    I. Standard of Review
    The standard of review to be applied on appeal of an administrative tribunal’s
    final decision depends upon the nature of the error asserted. “It is well settled that
    in cases appealed from administrative tribunals, questions of law receive de novo
    review, whereas fact-intensive issues such as sufficiency of the evidence to support
    [the] decision are reviewed under the whole-record test.” N.C. Dep’t. of Env’t. &
    Natural Res. v. Carroll, 
    358 N.C. 649
    , 659, 
    599 S.E.2d 888
    , 894 (2004) (citation,
    quotation marks, and alterations omitted).            Section 150B-51 of our State’s
    Administrative Procedure Act sets out in more detail the applicable scope and
    standards of review. That Section provides that
    (b) The court reviewing a final decision may affirm the
    decision or remand the case for further proceedings. It may
    also reverse or modify the decision if the substantial rights
    of the petitioners may have been prejudiced because the
    findings, inferences, conclusions, or decisions are:
    (1) In violation of constitutional provisions;
    (2) In excess of the statutory authority or jurisdiction of the
    agency or administrative law judge;
    (3) Made upon unlawful procedure;
    (4) Affected by other error of law;
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    Opinion of the Court
    (5) Unsupported by substantial evidence . . . in view of the
    entire record as submitted; or
    (6) Arbitrary, capricious, or an abuse of discretion.
    N.C. Gen. Stat. § 150B-51(b) (2016).
    Where the asserted error falls under subsections 150B-51(b)(5) and (6), we
    apply the “whole record standard of review.” N.C. Gen. Stat. § 150B-51(c) (2016).
    Under the whole record standard of review, the reviewing “court must examine all
    the record evidence—that which detracts from the agency’s findings and conclusions
    as well as that which tends to support them—to determine whether there is
    substantial evidence to justify the agency’s decision.” Harris v. N.C. Dep’t of Pub.
    Safety, ___ N.C. App. ___, ___, 
    798 S.E.2d 127
    , 133, aff’d per curiam, ___ N.C. ___, ___
    S.E.2d ___ (2017 N.C. LEXIS *1020) (2017).           “Substantial evidence is relevant
    evidence a reasonable mind might accept as adequate to support a conclusion.” 
    Id. However, “[t]he
    whole record test is not a tool of judicial intrusion;
    instead, it merely gives a reviewing court the capability to
    determine whether an administrative decision has a
    rational basis in the evidence.” Therefore, the whole record
    test “does not permit the reviewing court to substitute its
    judgment for the agency’s as between two reasonably
    conflicting views.”
    Blackburn v. N.C. Dep’t. of Pub. Safety, ___ N.C. App. ___, ___, 
    784 S.E.2d 509
    , 518
    (2016) (quoting 
    Carroll, 358 N.C. at 674
    , 599 S.E.2d at 903-04 (internal quotation
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    marks omitted) and Lackey v. Dep’t of Human Res., 
    306 N.C. 231
    , 238, 
    293 S.E.2d 171
    , 176 (1982)) (alteration omitted).
    We conduct a de novo review of an asserted error of law falling under
    subsections 
    150B-51(b)(1)-(4), supra
    . N.C. Gen. Stat. § 150B-51(c)(2016); Blackburn,
    ___ N.C. App. at ___, 784 S.E.2d at 518. “Where the petitioner alleges that the agency
    decision was based on error of law, the reviewing court must examine the record de
    novo, as though the issue had not yet been considered by the agency.” Souther v. New
    River Area Mental Health Dev. Disabilities & Substance Abuse Program, 142 N.C.
    App. 1, 4, 
    541 S.E.2d 750
    , 752 (2001) (internal quotation marks omitted). “Under a
    de novo review, the court considers the matter anew and freely substitutes its own
    judgment for that of the ALJ.” Blackburn, ___ N.C. App. at ___, 784 S.E.2d at 518.
    The determination of “whether a public employer had just cause to discipline
    its employee requires two separate inquiries[.]” 
    Carroll, 358 N.C. at 665
    , 599 S.E.2d
    at 898. The initial inquiry is “whether the employee engaged in the conduct the
    employer alleges[.]”   
    Id. (quotation marks
    omitted).          This is a question of fact,
    “reviewed under the whole record test.” 
    Id. After determining
    that the employee did
    engage in the conduct alleged, the second inquiry is “whether that conduct constitutes
    just cause for the disciplinary action taken.”           
    Id. (quotation marks
    omitted).
    “Whether conduct constitutes just cause for the disciplinary action taken is a question
    of law we review de novo.” Warren v. N.C. Dep’t of Crime Control & Pub. Safety, 221
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    N.C. App. 376, 378, 
    726 S.E.2d 920
    , 923 (2012) (citing 
    Carroll, 358 N.C. at 666
    , 599
    S.E.2d at 898).
    II. ALJ’s Findings of Fact
    The majority of the ALJ’s findings of fact have not been challenged, and are
    thus binding on appeal. Blackburn, ___ N.C. App. at ___, 784 S.E.2d at 519 (citing
    Koufman v. Koufman, 
    330 N.C. 93
    , 97, 
    408 S.E.2d 729
    , 731 (1991)). ECU only argues
    that Findings of Fact Nos. 44, 55, and 57 are unsupported by substantial evidence.
    However, “after careful review of the record and the ALJ’s order,” we do not find it
    necessary to assess the evidentiary support for each of these findings in order to
    determine whether the ALJ correctly found that ECU did not have just cause to
    terminate Whitehurst’s employment. 
    Id. We will
    review the evidence supporting
    these findings to the extent that they become material to the ALJ’s decision below.
    III. Just Cause
    The State Human Resources Act, Chapter 126 of the North Carolina General
    Statutes, creates “a constitutionally protected ‘property’ interest in the continued
    employment of career State employees.” Peace v. Employment Sec. Comm’n., 
    349 N.C. 315
    , 321, 
    507 S.E.2d 272
    , 277 (1998). Pursuant to N.C. Gen. Stat. § 126-35(a) (2016),
    “[n]o career State employee subject to the North Carolina Human Resources Act shall
    be discharged, suspended, or demoted for disciplinary reasons, except for just cause.”
    If a career State employee believes that he was discharged, suspended, or demoted
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    Opinion of the Court
    without just cause, he “may file a contested case in the Office of Administrative
    Hearings under Article 3 of Chapter 150B of the General Statutes.” N.C. Gen. Stat.
    § 126-34.02(a) (2016). The Office of Administrative Hearings must then determine
    whether just cause existed for the employee’s dismissal, demotion, or suspension.
    N.C. Gen. Stat. § 126-34.02(b)(3) (2016). “[T]he burden of showing that a career State
    employee was discharged . . . for just cause rests with the employer.” N.C. Gen. Stat.
    § 126-34.02(d) (2016).
    Only two grounds may constitute just cause for disciplinary action, including
    dismissal, pursuant to 25 N.C.A.C. 1I.2301(c): (1) unsatisfactory job performance,
    including grossly inefficient job performance, and (2) unacceptable personal conduct.
    25 N.C.A.C. 1I.2301(c) (2016). “Unacceptable personal conduct” includes, among
    other things, “conduct for which no reasonable person should expect to receive prior
    warning” and “the willful violation of known or written work rules[.]” 25 N.C.A.C.
    1J.0614(8)(a) and (d) (2016). One instance of unacceptable personal conduct may
    constitute just cause for dismissal, and an employee may be dismissed without any
    prior warning or disciplinary action. 25 N.C.A.C. 1J.0608(a) (2016); Hilliard v. North
    Carolina Dep’t of Corr., 
    173 N.C. App. 594
    , 597, 
    620 S.E.2d 14
    , 17 (2005).
    However, while “just cause” is defined to include “unacceptable personal
    conduct,” “the fundamental question in a case brought under N.C.G.S. § 126-35 is
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    Opinion of the Court
    whether the disciplinary action taken was ‘just.’ ” 
    Carroll, 358 N.C. at 669
    , 599
    S.E.2d at 900.
    The proper analytical approach is to first determine
    whether the employee engaged in the conduct the employer
    alleges. The second inquiry is whether the employee’s
    conduct falls within one of the categories of unacceptable
    personal conduct provided by the Administrative Code. . . .
    If the employee’s act qualifies as a type of unacceptable
    conduct, the tribunal proceeds to the third inquiry:
    whether that misconduct amounted to just cause for the
    disciplinary action taken.
    
    Warren, 221 N.C. App. at 383
    , 726 S.E.2d at 925. Accordingly, not every instance of
    unacceptable personal conduct will “give[] rise to ‘just cause’ for employee discipline.”
    
    Carroll, 358 N.C. at 669
    , 599 S.E.2d at 901. Rather, “just cause” “is a flexible concept,
    embodying notions of equity and fairness, that can only be determined upon an
    examination of the facts and circumstances of each individual case.” Id. at 
    669, 599 S.E.2d at 900
    (internal quotation marks and citations omitted).
    In determining whether unacceptable personal conduct constitutes just cause
    for dismissal under Warren’s third inquiry, we look to several factors that were set
    forth in Wetherington v. N.C. Dep’t of Public Safety, 
    368 N.C. 583
    , 
    780 S.E.2d 543
    (2015). Those factors include “the severity of the violation, the subject matter
    involved, the resulting harm, the [employee’s] work history, or discipline imposed in
    other cases involving similar violations.” 
    Id. at 592,
    780 S.E.2d at 548.
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    Opinion of the Court
    In the instant case, the ALJ concluded that, under the first step of the Warren
    analysis, Whitehurst failed (1) to submit a non-criminal information report, and (2)
    to properly investigate the on-campus assault. Under the second prong—whether
    Whitehurst’s actions constituted unacceptable personal conduct—the ALJ concluded
    that Whitehurst’s conduct at the scene constituted unacceptable personal conduct,
    but that his failure to submit a non-criminal report did not.
    We agree that Whitehurst’s failure to file a non-criminal report, in violation of
    General Order 500-02, did not constitute just cause for his dismissal. As the ALJ
    explained in Conclusion of Law No. 24, which ECU has not challenged,
    [Whitehurst’s] failure to submit a non-criminal
    information report is not unacceptable personal conduct.
    While indeed policy stated that such a report was to have
    been submitted, the undisputed evidence was that the
    pattern and practice of the department was that this was
    left to the discretion of the supervisor. There is no evidence
    that anyone had ever been disciplined for failure to submit
    this report, let alone dismissed. The evidence was that
    [Whitehurst] himself thought the matter was subject to his
    discretion, and there was no evidence that [Whitehurst’s]
    thinking was either unreasonable or contrary to the
    pattern and practice of the department.
    (emphasis added).
    Whitehurst’s failure to file a non-criminal report constitutes unacceptable
    personal conduct in that he acted in violation of a known or written work rule
    pursuant to 25 N.C.A.C. 1J.0614(8). However, upon consideration of the “discipline
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    Opinion of the Court
    imposed in other cases involving similar violations,” we agree that this violation did
    not provide just cause for Whitehurst’s dismissal.
    Concerning Whitehurst’s conduct at the scene, in Conclusion of Law No. 26 the
    ALJ reasoned that:
    [Whitehurst’s] conduct at the scene constitutes
    unacceptable personal conduct. Not only did he fail to gain
    control prior to the arrival of the other officers, but it seems
    as though at some point he lost sight of the fact that there
    had been an assault on campus, despite the fact he was
    responding to an assault on campus and had someone with
    obvious signs of injury.
    However, the ALJ concluded that Whitehurst’s unacceptable personal conduct did
    not provide just cause for his dismissal. Taking into consideration all of the facts and
    circumstances of the case, including the factors that our Supreme Court set forth in
    Wetherington, we agree.
    We do not discount the harm that resulted from Whitehurst’s conduct on the
    evening of 17 March 2016. However, “just cause” is a concept “embodying notions of
    equity and fairness” to the employee. 
    Carroll, 358 N.C. at 669
    , 599 S.E.2d at 900
    (internal quotation marks omitted). Whitehurst’s conduct must be judged with
    reference to the facts of which he was aware at the time of his actions. After reviewing
    the whole record, including the ECU surveillance video footage, we conclude that the
    severity   of     Whitehurst’s     conduct     was    substantially    mitigated   by   his
    misunderstanding of the situation with which he was presented.
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    Opinion of the Court
    At the time Whitehurst reached the scene, no one was being assaulted. As
    acknowledged by Chief Lewis and confirmed by ECU’s surveillance video footage,
    upon arrival Whitehurst encountered a group of individuals restraining Myrick.
    When Whitehurst approached the group, “it was reported to him that [Myrick] . . .
    had assaulted a girl downtown [and] punched her in the face[.]” In that Whitehurst
    was responding to “an assault,” this reasonably led him to believe that the assault
    had ended, and that the gathered individuals had detained the perpetrator. No one
    on the scene, including Myrick, informed Whitehurst that there had been a separate
    assault on Myrick. In fact, when Whitehurst asked Myrick what happened, Myrick
    “told . . . Whitehurst that he . . . had been in a fight downtown . . . [a]nd . . . said
    nothing about being the victim of an assault [on campus.]” Fairness and equity do
    not allow just cause for dismissal to be predicated upon Whitehurst’s failure to
    respond appropriately to facts of which he had no knowledge.
    In consideration of the “discipline imposed in other cases involving similar
    violations[,]”   Wetherington, 368 N.C. at 
    592, 780 S.E.2d at 548
    , the minimal
    discipline received by Officer Tarkington is also relevant to our just cause analysis.
    The only ECU officer on the scene privy to information regarding the assault on
    Myrick was Officer Tarkington. Officer Tarkington, however, failed to convey that
    information to Whitehurst, for which she was issued a written warning. The
    relatively light discipline imposed on Officer Tarkington for a similar violation weighs
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    heavily against a determination that just cause existed for Whitehurst to be
    cashiered.
    Whitehurst’s discipline-free work history is also relevant to this just cause
    analysis. We agree with ECU that Chief Lewis was aware of Whitehurst’s work
    performance history when he made the decision to dismiss Whitehurst, despite the
    ALJ’s finding to the contrary. However, Chief Lewis’s discounting of that factor has
    no bearing on this Court’s consideration of it in our de novo review.
    Whitehurst was subject to regular performance reviews by ECU and generally
    received above average ratings. Jimmy Cannon, an ECU police sergeant who worked
    with Whitehurst for roughly twelve years, testified that “He’s been an outstanding
    peer to work with especially when it comes to his knowledge of police procedures and
    police work in general. He’s one of the best . . . that I’ve worked with[.]” Whitehurst
    had worked for ECU for twelve years, with no disciplinary action. This factor also
    mitigates against a finding that just cause existed to dismiss Whitehurst from
    employment based on his conduct the night of 17 March 2016.
    Lastly, we note that Whitehurst’s position as a supervising law enforcement
    officer does not lower the standard that must be met in order to justify his dismissal.
    ECU is correct in citing Blackburn v. N.C. Dep’t of Public Safety for the proposition
    that there is a “degree of responsibility associated with [Whitehurst’s] position” as a
    supervising law enforcement officer. Blackburn, ___ N.C. App. at ___, 784 S.E.2d at
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    528. Blackburn does not, however, hold that anything less than just cause is required
    to dismiss a State employee where that employee is a law enforcement officer. In
    Blackburn, we simply held that, given Petitioner Blackburn’s duty to ensure the
    health and safety of inmates, his “actions of (1) allowing [an inmate] to remain lying
    on his bed in handcuffs for five days, (2) without receiving anything to drink during
    this time, and (3) without any attention to [the inmate’s] condition,” directly
    contributed to that inmate’s death, and constituted “just cause to terminate
    [Blackburn] for grossly inefficient job performance.” 
    Id. Whitehurst’s violations
    in
    the present case clearly do not rise to the level of severity present in Blackburn.
    We agree that Whitehurst’s position as a law enforcement officer imposed
    duties upon him which are not commonly shared by other State employees.
    Nonetheless, Whitehurst is entitled to the exacting protections given to all career
    State employees pursuant to N.C. Gen. Stat. § 126-35. Considering all of the facts
    and circumstances of the present case, we conclude that ECU did not have just cause
    to dismiss Whitehurst from employment.
    IV. ALJ’s Authority to Demote Whitehurst
    ECU next argues that the ALJ did not have the authority to order that
    Whitehurst be demoted instead of dismissed after having found that just cause
    existed to impose “some” discipline on Whitehurst. This argument is unavailing.
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    “ ‘Unacceptable personal conduct does not necessarily establish just cause for
    all types of discipline.’ ” Harris, ___ N.C. App. at ___, 798 S.E.2d at 137, aff’d per
    curiam, ___ N.C. ___, ___ S.E.2d ___ (2017 N.C. LEXIS *1020) (quoting 
    Warren, 221 N.C. App. at 383
    , 726 S.E.2d at 925). Rather, “[j]ust cause must be determined based
    upon an examination of the facts and circumstances of each individual case.” 
    Id. This inquiry
    extends not only to whether just cause existed to discipline generally, but also
    to whether just cause existed to impose the particular disciplinary action taken.
    Upon its review of a contested case, the ALJ “may grant the following relief:
    (1) [r]einstate [the] employee to the position from which the employee has been
    removed[,] (2) [o]rder the employment, promotion, transfer, or salary adjustment of
    any individual to whom it has been wrongfully denied[, or] (3) [d]irect other suitable
    action to correct the abuse[.]” N.C. Gen. Stat. § 126-34.02(a) (2016) (emphasis added).
    As our Supreme Court explicitly affirmed in Harris, the ALJ has the “authority to
    direct other suitable action upon a finding that just cause does not exist for the
    particular action taken by the agency[,]” which “includes the authority to impose a
    less severe sanction as ‘relief.’ ” Harris, ___ N.C. App. at ___, 798 S.E.2d at 138, aff’d
    per curiam, ___ N.C. ___, ___ S.E.2d ___ (2017 N.C. LEXIS *1020) (quotation marks
    and alteration omitted). After reviewing the particular facts and circumstances of
    the case, “the ALJ may impose an alternative sanction within the range of allowed
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    dispositions[]” set forth in 25 NCAC 1J.0604(a): “(1) written warning; (2) Disciplinary
    suspension without pay; (3) Demotion; and (4) Dismissal.” 
    Id. In the
    present case, based on the information he had received, Whitehurst had
    no reason to believe that any of the individuals present at the scene were perpetrators
    of an assault on Myrick. Nevertheless, these individuals were potential witnesses,
    and Whitehurst made no attempt to prevent them from leaving the scene and did not
    request that they not leave the scene. The ECU surveillance video footage shows that
    after about 45 seconds, eight of the ten people present at Whitehurst’s arrival had
    been allowed to walk away. As the Internal Affairs investigation found, this was in
    violation of General Orders 1400-01 and 1100-01. This also constituted unacceptable
    personal conduct for which no reasonable person should expect to receive a prior
    warning. Accordingly, while just cause did not exist to dismiss Whitehurst,
    “considering the totality of the unique facts and circumstances of the present case,”
    id. at ___, 798 S.E.2d at 137-38, we affirm the ALJ’s determination that demotion
    was an appropriate form of “other suitable action to correct the abuse[.]” N.C. Gen.
    Stat. § 126-34.02(a)(3) (2016).
    Conclusion
    For the reasons explained herein, the Final Decision of Administrative Law
    Judge Donald J. Overby is
    AFFIRMED.
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    WHITEHURST V. ECU
    Opinion of the Court
    Judges STROUD and ARROWOOD concur.
    - 20 -