Cohen v. Franklin Cty. Sch. , 259 N.C. App. 14 ( 2018 )


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  •               IN THE COURT OF APPEALS OF NORTH CAROLINA
    No. COA17-1140
    Filed: 17 April 2018
    North Carolina Industrial Commission, I.C. No. 15-734251
    ALINA COHEN, Employee, Plaintiff
    v.
    FRANKLIN   COUNTY      SCHOOLS/N.C.   DEPARTMENT    OF     PUBLIC
    INSTRUCTION, Employer, SELF INSURED (SEDGWICK CMS, Servicing Agent)
    Defendant.
    Appeal by plaintiff from opinion and award entered 25 July 2017 by the North
    Carolina Industrial Commission. Heard in the Court of Appeals 7 March 2018.
    Hardison & Cochran, P.L.L.C., by Benjamin T. Cochran and J. Carter
    Whittington, for plaintiff-appellant.
    Attorney General Joshua H. Stein, by Special Deputy Attorney General Patrick
    S. Wooten, for defendant-appellee.
    DAVIS, Judge.
    In this appeal, we revisit the issue of whether an employee who suffers an
    illness allegedly resulting from a meeting with her supervisor is able to establish an
    injury by “accident” under North Carolina’s Workers’ Compensation Act.          Alina
    Cohen appeals from the opinion and award of the North Carolina Industrial
    Commission denying her claim for workers’ compensation benefits.         Because we
    conclude that she has failed to show an injury by accident within the terms of the
    statute, we affirm.
    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    Factual and Procedural Background
    On 19 January 2010, Cohen was hired by Franklin County Schools
    (“Defendant”) to work as a full-time math teacher at Early College High School
    (“Early College”). Each teacher at Early College was “required to create an individual
    PDP [Professional Development Plan] at the beginning of the year that stated their
    goals and also a plan as to how to accomplish those goals with an associated timeline.”
    As a part of her employment, Cohen “underwent periodic classroom observations and
    was evaluated by the school principal, James A. Harris, Jr.” Harris was Cohen’s
    principal throughout her employment with Early College.
    Pursuant to his duties as the school principal, Harris would normally conduct
    “three observations with an evaluation” for each teacher throughout the course of the
    year. Prior to October 2013, Harris had conducted observations in Cohen’s classroom
    and held evaluation conferences with her. Cohen was aware of the process for teacher
    observations and post-observation conferences with Harris. She also knew that post-
    observation     conferences     “should    be     during   the   ten   working    days
    after . . . observation.”
    In 2013, Harris received “various complaints in regard to [Cohen’s] teaching.”
    After having received these complaints, Harris “prepared an observation and a
    ‘principal directed’ PDP to go over with [Cohen] on October 11, 2013.” He believed
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    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    that the “PDP was designed for [Cohen] and him to work together to assist [her] and
    to get her to the level where we felt that she would become a better teacher.”
    On 11 October 2013, Harris went to Defendant’s Central Office to meet with
    Charles Fuller, a director of secondary education. Harris told Fuller that he “had
    prepared a directed PDP for [Cohen] and that [he] did not believe that [Cohen] would
    receive it well.” Because Harris did not have an assistant principal and “wanted
    someone to be a witness” during the meeting, Harris asked Fuller to sit in on the
    meeting.
    That same morning, Harris saw Cohen at Early College and told her “that he
    had to go over the observation and PDP with her that day, and asked her to stay after
    school.” In the past, Harris had not given Cohen advance notice of post-observation
    conferences and would typically “do most of these at the end of the school day . . . .”
    At the conclusion of the school day on 11 October 2013, Cohen was leaving the
    school building for the weekend when she saw Fuller coming into the building. Cohen
    and Fuller greeted each other, and she walked outside. As she was leaving, Harris
    ran out of the building and stated, “Mrs. Cohen, I need you to come back.” Cohen
    followed Harris into his office and saw Fuller sitting in a chair inside the office.
    Harris proceeded to explain that he was meeting with Cohen because of
    problems with her teaching. He explained that he had written out a PDP for her.
    She refused to sign the PDP and asked for a sheet of paper to instead write that she
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    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    had been “pushed to sign [the PDP] without reading . . . .”       The meeting lasted
    approximately fifteen to twenty minutes, and Cohen continued to argue with Harris
    until the end of the meeting at which point all three participants left the school.
    Cohen testified that at some point during the 11 October 2013 meeting with
    Harris she began to experience “horrible head pain” and felt as though “her head was
    going to blow up.” On 14 October 2013, she was seen by Dr. Richard Noble, an
    internist, and later that same day she was examined by Dr. Mitchell Freedman, a
    neurologist at Duke Health. Both Dr. Noble and Dr. Freeman determined that Cohen
    had suffered a stroke.
    On 15 June 2015, Cohen initiated a workers’ compensation claim by filing a
    Form 18 (“Notice of Accident to Employer”), and she submitted a Form 33 (“Request
    That Claim Be Assigned For Hearing”) on 16 July 2015. Defendant filed a Form 61
    (“Denial of Workers’ Compensation Claim”) on 20 July 2015.
    On 12 April 2016, a hearing was held before Deputy Commissioner Philip A.
    Baddour, III. Cohen testified at the hearing in support of her claim for benefits.
    Harris and Fuller testified on behalf of Defendant. Depositions were later taken of
    Dr. Noble and Dr. Freedman.
    On 23 December 2016, the deputy commissioner issued an opinion and award
    determining that Cohen’s meeting with Harris and Fuller on 11 October 2013 was
    “an ordinary incident of employment constituting circumstances common to
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    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    employees in any profession. There was nothing unexpected or unusual with regard
    to the way the meeting was arranged or conducted.”        The deputy commissioner
    concluded that Cohen “did not experience an unlooked for and untoward
    event . . . [and] did not suffer an injury by accident within the meaning of the North
    Carolina Workers’ Compensation Act, and therefore her claim is not compensable.”
    Cohen appealed to the Full Commission.
    On 25 July 2017, the Full Commission issued an Opinion and Award affirming
    the deputy commissioner’s decision and denying Cohen’s claim for benefits. On 7
    August 2017, Cohen filed a timely notice of appeal.
    Analysis
    Appellate review of an opinion and award of the Industrial Commission is
    typically “limited to consideration of whether competent evidence supports the
    Commission’s findings of fact and whether the findings support the Commission’s
    conclusions of law.” Philbeck v. Univ. of Mich., 
    235 N.C. App. 124
    , 127, 
    761 S.E.2d 668
    , 671 (2014) (citation and quotation marks omitted). “The findings of fact made
    by the Commission are conclusive on appeal if supported by competent evidence even
    if there is also evidence that would support a contrary finding. The Commission’s
    conclusions of law, however, are reviewed de novo.” Morgan v. Morgan Motor Co. of
    Albemarle, 
    231 N.C. App. 377
    , 380, 
    752 S.E.2d 677
    , 680 (2013) (internal citations
    omitted), aff’d per curiam, 
    368 N.C. 69
    , 
    772 S.E.2d 238
     (2015).
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    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    Under the Workers’ Compensation Act, an injury is compensable if the
    claimant proves three elements: “(1) that the injury was caused by an accident; (2)
    that the injury was sustained in the course of the employment; and (3) that the injury
    arose out of the employment.” Hedges v. Wake Cty. Pub. Sch. Sys., 
    206 N.C. App. 732
    ,
    734, 
    699 S.E.2d 124
    , 126 (2010) (citation and quotation marks omitted), disc. review
    denied, 
    365 N.C. 77
    , 
    705 S.E.2d 746
     (2011).
    Here, Defendant concedes that Cohen’s injury occurred during the course of
    her employment with Defendant. However, Defendant contends that Cohen has
    failed to satisfy the remaining two prongs of the inquiry.
    We first determine whether the Commission erred by concluding that her
    injury was not the result of an accident within the meaning of the Workers’
    Compensation Act. It is well established that
    [f]or an injury to be compensable, the plaintiff must
    introduce competent evidence to support the inference that
    an accident caused the injury in question. . . . As used in
    our Workers’ Compensation Act, the terms “accident” and
    “injury” are not synonymous. . . . An accident, as the term
    is used in the Act, is (1) an unlooked for and untoward
    event which is not expected or designed by the injured
    employee; (2) a result produced by a fortuitous cause. . . .
    There must be some unforeseen or unusual event other
    than the bodily injury itself.
    Cody v. Snider Lumber Co., 
    328 N.C. 67
    , 70, 
    399 S.E.2d 104
    , 106 (1991) (internal
    citations, quotation marks, and brackets omitted).
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    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    The Commission made the following findings of fact in its Opinion and Award
    relevant to this issue:
    5. [Cohen] was hired to work at the Early College
    High School (“Early College”) program with Defendant
    Franklin County Schools as a full-time math teacher
    beginning on January 19, 2010.
    6. As part of her employment, [Cohen] underwent
    periodic classroom observations and was evaluated by the
    school principal, James A. Harris, Jr. Mr. Harris was
    [Cohen]’s principal through her entire time at the Early
    College. Mr. Harris testified that in the course of a year,
    there are normally three observations with an evaluation.
    ....
    8. There was no requirement to announce when a
    principal was going to do an observation, but Mr. Harris
    testified that he usually announced the first observation,
    and thereafter he would tell the teacher that he was going
    to be in the room within a week’s time, but not specify the
    exact day.
    9. [Cohen] had undergone prior observations with
    Mr. Harris. [Cohen] testified that one year Mr. Harris
    refused to have an evaluation conference with her.
    However, according to the stipulated exhibits and Mr.
    Harris’s testimony, the conference was not held because
    [Cohen] was on family medical leave due to her husband’s
    illness and was not teaching at that time.
    10. By 2013, Mr. Harris had received various
    complaints in regard to [Cohen]’s teaching. Mr. Harris
    testified that a complaint had been received that [Cohen]
    asked a student about what was on a North Carolina final
    exam, which is given for classes without an end-of-course
    exam. Mr. Harris further testified that there had been
    complaints from students that material was on tests that
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    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    [Cohen] had not covered in class and that graded tests were
    not returned to students. Mr. Harris suspected, and later
    confirmed, that [Cohen] was recycling tests.           This
    explained why there were items on the tests that had not
    been covered in class. Mr. Harris testified that in early
    2013 he discussed these complaints with [Cohen] and there
    were meetings between [Cohen] and disgruntled parents
    and students regarding the complaints.
    11. [Cohen] testified that prior to October 11, 2013,
    she had no idea that there were any problems with her
    teaching. She also stated that there were never any issues
    about testing or protocols with testing.
    12. Mr. Harris explained that as part of the
    evaluation process, teachers and administrators use
    different documents and forms for career development.
    Specifically, Mr. Harris explained that there is the
    observation and summary of the observation, but that
    there is also a Professional Development Plan (PDP). Mr.
    Harris testified that there were various types of PDPs. He
    explained that all of the teachers at his school were
    required to create an individual PDP at the beginning of
    the year that stated their goals and also a plan as to how
    to accomplish those goals with an associated timeline.
    13. Mr. Harris prepared an observation and a
    “principal directed” PDP to go over with [Cohen] on October
    11, 2013.      Mr. Harris testified that based on the
    information that he had received from students and
    parents, and some of his observations, he prepared a
    “principal directed” PDP for [Cohen] to specifically address
    these issues and concerns and detail areas for
    improvement.      The directed plan was for a 90-day
    timeframe. Mr. Harris testified that during the 90-day
    period, the PDP was designed for [Cohen] and him to work
    together to assist [Cohen] and “to get her to the level where
    we felt that she would become a better teacher.”
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    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    14. On Friday, October 11, 2013, Mr. Harris went
    to the Franklin County Schools’ Central Office to meet with
    Charles Fuller, director of secondary education overseeing
    curriculum instruction for grades 6 through 12. Mr. Fuller
    and Mr. Harris testified that Mr. Harris had prepared a
    directed PDP for [Cohen] and that Mr. Harris did not
    believe that [Cohen] would receive it well. Mr. Harris
    testified about his conversation with Mr. Fuller, “I told him
    that the documents that I was going to present may not be
    very flattering for Mrs. Cohen and that she may object and
    I wanted someone to be a witness because I do not have an
    assistant principal that could come in with me. So I wanted
    a neutral party to be — to be present during that time.”
    15. Mr. Harris testified that he saw [Cohen] earlier
    in the day on October 11, 2013 and told her that he had to
    go over the observation and PDP with her that day, and
    asked her to stay after school.
    16. Mr. Harris explained that the teachers know
    that he has ten days to get back with them after an
    observation is done, and sometimes the teacher comes to
    him to initiate a discussion. [Cohen] had full knowledge of
    this procedure, as she testified: “So after this evaluation,
    principal – okay – come in observe – observation, let’s say.
    Okay. After observation, principal set up with teacher
    post-observation conference. Post-observation conference
    with the rules of the North Carolina State should be during
    the ten working days after it was actually observation
    [sic].”
    17. Mr. Harris explained that he had not
    previously scheduled post-observation conferences with
    [Cohen] in advance. Mr. Harris testified, “I don’t believe I
    did because, again, sometimes you just maybe grab a
    person and say, ‘Hey, I need to get this done’. . . . So I try
    to do most of these at the end of the school day because our
    school is unique. There is always a time when they’re
    supervising students, so to do that during a planning time
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    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    is not a good time because they are with people. So the best
    time to do it is usually after – after school.”
    18. [Cohen] alleges that at the end of the school
    day, she cleaned up her classroom and then she saw Mr.
    Harris as she was leaving and said, “Mr. Harris, I am last
    one. I leaving [sic] right now. Have a nice weekend.” She
    testified that Mr. Harris told her to have a nice weekend
    and a rest. She testified that as she left the building, she
    saw Mr. Fuller coming in and they greeted each other. She
    then proceeded to the location where her husband picks her
    up, and that Mr. Harris ran out of the building and said,
    “Mrs. Cohen, I need you to come back.” [Cohen] testified
    that she thought there was some emergency, “fire or flood
    or something like this.” [Cohen] then went to Mr. Harris’
    office where she “heard that he played with the lock,” and
    she noticed Mr. Fuller sitting in a chair to the left a bit
    behind her. She testified that they did not ask her to sit
    down.
    19. [Cohen] testified that she “felt something not
    comfortable because school was absolutely empty, building
    was absolutely empty.” She further testified, “I believe the
    door was locked, but again, I say I believe because after –
    Okay.” These statements are in direct conflict with Mr.
    Harris’ testimony. Mr. Harris testified that the door was
    never locked, and that the door was closed because the
    matter was private and he did not want the secretary to
    hear. Mr. Harris testified that the PDP process is
    confidential.
    20. [Cohen] testified that Mr. Harris started the
    meeting by saying, “‘Mrs. Cohen, we have a lot of problems,’
    or trouble – I don’t sure [sic] of what word he exactly use –
    ‘with your teaching.’” [Cohen] then testified to a narrative
    that she did not understand the purpose of the meeting,
    that Mr. Fuller and Mr. Harris began talking about
    “papers,” that they told her it was her PDP, but that she
    did not have her glasses. [Cohen] further testified, “I did
    not have glasses. I cannot see what it’s in the writing, but
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    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    by the form – format, I see it’s not my PDP. I say, ‘It’s not
    my PDP.’ They say, ‘Whatever. We prepared this – to this,
    and you need to sign.’”
    21. [Cohen] then testified, “I turned this paper, the
    PDP. Okay. I could not read but I – see, I know. I thirty-
    five years teaching. So I look. It was marked toward one
    – Just a second. Sorry. It was marked toward one position.
    It’s lined up, first, individual plan; second, mentoring plan;
    and third one is directory – direct – directory and directive
    plan. This is final step before you fire somebody.” [Cohen]
    contends that she informed Mr. Harris that she did not
    have her glasses and that she would not sign the PDP.
    22. [Cohen] testified about her perception of the
    events, “I asked few [sic] times, ‘What is going on?’ but I
    did not have any answers on this. I was very confused and
    I become very nervous because, you know, you’re in the – I
    believe in the locked room with two men. What they said
    what it’s – for me, doesn’t make sense. You know, I – okay
    – I don’t want to say it doesn’t make sense. I could not
    understand what is going on. You understand? I don’t
    know how to react. I don’t understand things.”
    23. [Cohen] testified that during the meeting she
    started to feel bad and started to shake. [Cohen] testified
    that she started to feel like her head was going to “blow
    up.” According to [Cohen], she informed Mr. Harris and
    Mr. Fuller multiple times during the meeting that she was
    feeling bad and needed to see a doctor because she had high
    blood pressure. [Cohen] testified that Mr. Harris and Mr.
    Fuller pressured her to sign the PDP and informed her that
    once she signed the PDP then she could leave.
    24. By contrast, Mr. Harris testified that [Cohen]
    sat down, and he began to explain to her why they were
    there and about the PDP and the observation. Mr. Fuller
    testified that Mr. Harris asked “Could we review this?” and
    [Cohen] said, “Sure,” and she took a seat. Mr. Harris
    explained that he wanted to go over the PDP first so that
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    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    she would understand what he was expecting of her with
    the milestones he had set, and that he was then going to go
    over the observation.      He asked her if she would
    acknowledge receiving the documents, and he explained to
    her that “signing those documents did not imply that she
    agreed or accepted, just that she had received and that she
    understood what I was explaining to her.” Mr. Harris
    testified, “And when I started, it – she interrupted, and
    every time from that point on, I would start to explain to
    her, she would interrupt. It got to the point where at one
    point Mr. Fuller said, ‘Mrs. Cohen, if you would just stop
    and allow him, he will explain to you everything that’s
    involved,’ and then when I proceeded again, she would
    interrupt again.”
    25. Mr. Harris testified that this process lasted
    about fifteen to twenty minutes. At that point, [Cohen]
    asked for a piece of paper and sat at the corner of Mr.
    Harris’ desk and wrote out a statement. [Cohen] got up to
    make a copy of the document but came back stating that
    the copier would not work, and Mr. Harris went to help her
    make copies. By this time, the secretary was gone and they
    left the door open. Mr. Harris testified that [Cohen]
    continued to “argue and whatnot” until close to 4:00 p.m.
    and then departed.
    26. Mr. Harris testified that [Cohen] did not
    complain of dizziness during the October 11, 2013 meeting
    and she did not ask to see a doctor. According to Mr.
    Harris, [Cohen]’s behavior and demeanor as she was
    leaving the meeting was normal and there was no
    indication that she needed to seek medical assistance at
    that time.
    ....
    28. The Full Commission finds that [Cohen]
    perceived the PDP and observation documents to be, as she
    testified, the “final step before you fire somebody.”
    However, as Mr. Fuller and Mr. Harris testified, a directed
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    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    PDP is only one step in the evaluation process and does not
    result in termination of employment; rather, often times
    performance issues are satisfactorily addressed and the
    employee remains employed.
    29. The Full Commission finds Mr. Harris’
    testimony as to [Cohen] being informed of the meeting on
    October 11, 2013, to be credible. [Cohen] demonstrated
    that she was familiar with the observation process and the
    purpose of a PDP. The Full Commission finds that
    [Cohen]’s testimony that she was unaware of a meeting
    after school to discuss the observation and that she was
    unaware of the purpose of the meeting is not credible.
    30. To the extent the testimony of [Cohen], and Mr.
    Harris, and Mr. Fuller are inconsistent with regard to what
    occurred at the meeting in Mr. Harris’ office, the Full
    Commission affords greater weight to the testimony of Mr.
    Harris and Mr. Fuller than to the testimony of [Cohen].
    Based on these findings of fact, the Commission concluded that Cohen had not
    “suffer[ed] an injury by accident within the meaning of the North Carolina Workers’
    Compensation Act.” Cohen has not specifically challenged any of the Commission’s
    findings of fact.   Thus, they are binding on appeal.      See Allred v. Exceptional
    Landscapes, Inc., 
    227 N.C. App. 229
    , 232, 
    743 S.E.2d 48
    , 51 (2013) (“Unchallenged
    findings of fact are presumed to be supported by competent evidence and are binding
    on appeal.” (citation omitted)).
    This Court has held that “[i]f an employee is injured while carrying on the
    employee’s usual tasks in the usual way the injury does not arise by accident.” Gray
    v. RDU Airport Auth., 
    203 N.C. App. 521
    , 525, 
    692 S.E.2d 170
    , 174 (2010) (citation,
    quotation marks, and brackets omitted). “In contrast, when an interruption of the
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    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    employee’s normal work routine occurs, introducing unusual conditions likely to
    result in unexpected consequences, an accidental cause will be inferred.” 
    Id.
     (citation
    and quotation marks omitted). Thus, “[t]he essence of an accident is its unusualness
    and unexpectedness . . . .” 
    Id.
     (citation and quotation marks omitted).
    On several prior occasions, this Court has addressed the question of whether
    an injury sustained by an employee related to a meeting with her supervisor should
    be deemed to have resulted from an accident for purposes of the Workers’
    Compensation Act. In Pitillo v. North Carolina Department of Environmental Health
    & Natural Resources, 
    151 N.C. App. 641
    , 
    566 S.E.2d 807
     (2002), the plaintiff was a
    waste management specialist responsible for inspecting commercial hazardous waste
    facilities. As a part of her employment, she was subjected to annual performance
    reviews from her supervisor. Id. at 643, 
    566 S.E.2d at 809
    . During one such review,
    she “received ratings of ‘outstanding’ or ‘very good’ in twelve areas, and a rating of
    ‘good’ in two areas, for an overall rating of ‘very good plus.’” 
    Id.
    The plaintiff was upset that her co-workers had rated her as merely “good” in
    two areas. She sought to meet with the deputy director and personnel officer of the
    division. Id. at 643, 
    566 S.E.2d at 810
    . The meeting lasted two hours and was
    attended by the deputy director, the personnel officer, the plaintiff’s supervisor, and
    the manager of employee relations. The following day, the plaintiff was referred to a
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    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    psychiatrist and was treated for “stress induced anxiety” and a “diagnosed nervous
    breakdown.” 
    Id.
    The plaintiff filed a claim for workers’ compensation benefits, but the
    Commission denied her claim. Id. at 644, 
    566 S.E.2d at 810
    . We affirmed, holding
    that the plaintiff did not suffer an injury by accident. Id. at 646, 
    566 S.E.2d at 812
    .
    In so ruling, we rejected her argument that the presence of her supervisor and the
    manager of employee relations as well as the subject matter of the meeting and the
    behavior directed toward her were “unexpected and traumatic.” Id. at 646, 
    566 S.E.2d at 811
    .
    In Knight v. Abbott Laboratories, 
    160 N.C. App. 542
    , 
    586 S.E.2d 544
     (2003),
    the plaintiff, a laboratory employee, had requested a vacation day but her request
    was denied by her supervisor, Mr. Fuller. She subsequently learned that her co-
    worker had received the same vacation day that she had requested. Upon becoming
    aware of this information, she went to Mr. Fuller’s office. 
    Id. at 544
    , 
    586 S.E.2d at 545
    . Mr. Fuller became upset when the plaintiff asked him about the denial of her
    vacation request. He “rose from his desk, and began talking to plaintiff in a loud,
    angry voice waving his hands and fingers in plaintiff’s face.” 
    Id.
     During the meeting,
    “both parties raised their voices,” and the plaintiff “returned to her workstation in
    tears.” 
    Id.
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    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    After the meeting, the plaintiff broke out in hives and sought medical
    attention. 
    Id.
     She was diagnosed with Post Traumatic Stress Disorder and recurrent
    major depression, which her psychologist believed was substantially aggravated by
    the confrontation. 
    Id. at 544
    , 
    586 S.E.2d at 546
    . She filed for workers’ compensation
    benefits, but the Commission found that her injury had not occurred by accident and
    was therefore non-compensable. 
    Id. at 545
    , 
    586 S.E.2d at 546
    . Citing Pitillo, this
    Court affirmed the denial of her claim for benefits.
    In this case, although plaintiff initiated the meeting
    with Fuller, she contends his behavior toward her was
    unexpected and traumatic.         The Commission found,
    however, and the evidence shows that both plaintiff and
    Fuller raised their voices and both were participants in the
    argument initiated by plaintiff’s complaint that she had
    improperly been deprived of her desired vacation day. The
    Commission also recognized that while such confrontations
    may be infrequent, disagreements between an employee
    and a supervisor are not uncommon and found that the
    confrontation between plaintiff and Fuller did not
    constitute an interruption of the work routine and the
    introduction thereby of unusual conditions likely to result
    in unexpected consequences.           We agree with the
    Commission’s findings. The evidence shows that plaintiff
    deliberately initiated the meeting with Fuller to voice her
    disagreement with his decision to award the vacation day
    to another employee. It is not unexpected that this would
    lead to a heated discussion involving raised voices on both
    the part of the supervisor and employee. . . . Therefore, the
    heated confrontation with plaintiff’s supervisor was not so
    unusual such as to constitute an interruption in the normal
    work routine.
    
    Id. at 546-47
    , 
    586 S.E.2d at 547
     (internal citations and quotation marks omitted).
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    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    In the present case, Cohen contends that the 11 October 2013 meeting itself
    was unusual and resulted in unexpected consequences because (1) Fuller was sitting
    in on the meeting; (2) a “principal directed” PDP was utilized; and (3) Cohen left the
    meeting without signing the PDP. However, Cohen’s attempt to shoehorn the facts
    of this case into the definition of the term “accident” for purposes of a workers’
    compensation claim is unavailing.            We see no material distinction between the
    meeting at issue here and the meetings at issue in Pitillo and Knight. Although the
    meeting in the present case was not initiated by Cohen, we do not read Pitillo or
    Knight as standing for the proposition that this factor alone is dispositive in
    determining whether a meeting is sufficiently unusual or likely to yield unexpected
    consequences so as to qualify as an accident under the Workers’ Compensation Act.
    We observe that Cohen had previously participated in post-observation
    evaluation meetings with Harris. She also knew that other teachers had similarly
    participated in such meetings — generally within ten days of an observation.1
    Moreover, Cohen was familiar with the protocol for PDPs. She had created a
    PDP for herself on past occasions as all teachers at Early College were required to do.
    Although she had not previously been required to create a principal directed PDP,
    Harris had utilized directed PDPs for other teachers at Early College. Thus, this type
    1 While the record is not entirely clear on this point, it appears that Harris had conducted an
    observation of Cohen within ten days prior to the 11 October 2013 post-observation meeting.
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    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    of principal directed PDP was not a meaningful departure from the typical procedures
    at the school.
    We further note that with respect to the manner in which the meeting was
    conducted, the Commission’s findings establish that the conversation between Cohen
    and Harris was neither unexpected nor inappropriate.                     There was nothing
    remarkable about Harris providing negative feedback to Cohen after having observed
    her class or requiring her to take action to correct deficiencies in her job performance.
    Moreover, the Commission rejected the suggestion that either Harris or Fuller raised
    their voices at Cohen during the meeting or spoke to her in an inappropriate manner.
    At most, Cohen received critical feedback that was unwelcome to her — an occurrence
    that is not unusual for an employee at any job.
    While we do not categorically foreclose the possibility that the existence of
    unusual circumstances could cause a meeting between an employee and her
    supervisor to constitute an accident under the Workers’ Compensation Act, we are
    satisfied that the meeting between Cohen and Harris does not present such a case.
    Thus, we hold the Commission properly determined that Cohen did not suffer an
    injury by accident.2
    Conclusion
    2 Having determined that Cohen has not established that she suffered an injury by accident,
    we need not address her remaining argument.
    - 18 -
    COHEN V. FRANKLIN CTY. SCHS.
    Opinion of the Court
    For the reasons stated above, we affirm the Full Commission’s 25 July 2017
    opinion and award.
    AFFIRMED.
    Judges STROUD and ARROWOOD concur.
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