Principal Investments v. Harrison , 2016 NV 2 ( 2016 )


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  •                                                      132 Net, Advance Opinion 2.
    IN THE SUPREME COURT OF THE STATE OF NEVADA
    PRINCIPAL INVESTMENTS, INC.,                        No. 59837
    D/B/A RAPID CASH; GRANITE
    FINANCIAL SERVICES, INC., D/B/A
    RAPID CASH; FMMR INVESTMENTS,
    INC., D/B/A RAPID CASH; PRIME
    FILE
    GROUP, INC., D/B/A RAPID CASH;                             JAN 1 4 2016
    AND ADVANCE GROUP, INC., D/B/A                          TRA 1E K. LINDEMAN
    CLERK F UP E
    RAPID CASH,                                          BY          I         AP
    Appellants,                                               C 1E       bEi    CL
    vs.
    CASSANDRA HARRISON;
    CONCEPCION QUINTINO; AND MARY
    DUNGAN, INDIVIDUALLY AND ON
    BEHALF OF ALL PERSONS
    SIMILARLY SITUATED,
    Respondents.
    Appeal from a district court order denying a motion to compel
    arbitration. Eighth Judicial District Court, Clark County; Elizabeth Goff
    Gonzalez, Judge.
    Affirmed.
    Lewis Roca Rothgerber, LLP, and Daniel F. Polsenberg, Joel D. Henriod,
    and Ryan T. O'Malley, Las Vegas; Gordon Silver and Mark S. Dzarnoski
    and William M. Noall, Las Vegas,
    for Appellants.
    Kemp, Jones & Coulthard, LLP, and J. Randall Jones, Jennifer C. Dorsey,
    and Carl L. Harris, Las Vegas; Legal Aid Center of Southern Nevada, Inc.,
    and Dan L. Wulz, Venicia Considine, and Sophia A. Medina, Las Vegas,
    for Respondents.
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    BEFORE THE COURT EN BANC.'
    OPINION
    By the Court, PICKERING, J.:
    This is an appeal from an order denying a motion to compel
    arbitration. The district court held that the moving party waived its right
    to arbitrate by litigating collection claims against its borrowers to default
    judgment in justice court. We must decide whether the district court erred
    in addressing waiver, instead of referring the question to the arbitrator.
    We hold that litigation-conduct waiver is presumptively for the court to
    decide, unless the arbitration agreement clearly commits the question to
    the arbitrator, which the agreements here do not. On the merits, we
    uphold the district court's finding of waiver and therefore affirm
    I.
    A.
    Appellant Rapid Cash is a payday loan company that provided
    short-term, high-interest loans to the named plaintiffs Mary Dungan,
    Cassandra Harrison, and Concepcion Quintino, among others. 2 The
    named plaintiffs and other borrowers did not repay their loans, prompting
    Rapid Cash, over a seven-year period, to file more than 16,000 individual
    collection actions in justice court in Clark County, Nevada. Rapid Cash
    hired Maurice Carroll, d/b/a On-Scene Mediations, as its process server.
    Relying on On-Scene's affidavits of service, Rapid Cash secured thousands
    'The Honorable Ron D. Parrag -uirre, Chief Justice, voluntarily
    recused himself from participation in the decision of this matter.
    We refer to appellants collectively as "Rapid Cash," the name by
    2
    which they are all alleged to do business.
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    of default judgments against the named plaintiffs and other borrowers
    who failed to appear and defend the collection lawsuits.
    At some point, a justice of the peace noticed that On-Scene's
    affidavits attested to an improbably high number of same-day receipts and
    service of process, and initiated an investigation. The investigation
    revealed that Carroll and On-Scene had engaged in "sewer service"—the
    practice of accepting summonses and complaints for service, failing to
    serve them, then falsely swearing in court-filed affidavits that service had
    been made when it was not. Carroll and On-Scene were cited for serving
    process without a license, and a cease and desist order was entered
    against them. Ultimately, Carroll was charged with and convicted of 17
    counts of forgery and offering false instruments.
    Carroll's criminal convictions involved false affidavits of
    service for clients other than Rapid Cash. Nonetheless, Carroll and On-
    Scene were Rapid Cash's exclusive agent for service of process in southern
    Nevada, and the named plaintiffs sued Rapid Cash, On-Scene, and others
    in district court, alleging that Rapid Cash improperly obtained its default
    judgments against them and other similarly situated borrowers without
    their knowledge via On-Scene's "sewer service." The first amended
    complaint is styled as a class action and asserts claims for fraud upon the
    court, abuse of process, negligent hiring/supervision/retention, negligence,
    civil conspiracy, and violation of Nevada's fair debt collection laws. The
    relief requested includes declaratory relief deeming the justice court
    default judgments void and uncollectable; injunctive relief; disgorgement,
    restitution, or a constructive trust for funds already collected; forfeiture by
    Rapid Cash of all loan amounts; return of all principal, interest, charges,
    or fees associated with the loans; punitive damages and statutory
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    penalties; and attorney fees and costs. The first amended complaint
    disavows claims for individual tort or consequential damages, stating:
    This Class action does not seek to, nor will it,
    actually litigate any additional claims for
    compensatory damage, which may include but not
    be limited to damage to credit reputation, fear,
    anxiety, mental and emotional distress, nor
    damages arising from wrongful garnishment or
    attachment, such as bank fees, bounced check
    fees, finance charges or interest on bills which
    would have otherwise been paid, and the like.
    B.
    Rapid Cash moved to compel arbitration based on the
    arbitration provisions in its loan agreements, which take one of two forms,
    depending on the date of the loan. The Dungan/Harrison form of
    agreement provides that either party may elect binding arbitration of any
    "Claim," and broadly defines "Claim" as follows:
    2. DEFINITION OF "CLAIM." The term
    "Claim" means any claim, dispute or controversy
    between you and us (including "related parties"
    identified below) that arises from or relates in any
    way to Services you request or we provide, now, in
    the past or in the future; the Application (or any
    prior or future application); any agreement
    relating to Services ("Services Agreement"); any of
    our marketing, advertising, solicitations and
    conduct relating to your request for Services; our
    collection of any amounts you owe; our disclosure
    of or failure to protect any information about you;
    or the validity, enforceability or scope of this
    Arbitration Provision. "Claim" is to be given the
    broadest possible meaning and includes claims of
    every kind and nature, including but not limited
    to, initial claims, counterclaims, cross-claims and
    third-party claims, and claims based on any
    constitution, statute, regulation, ordinance,
    common law rule (including rules relating to
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    contracts, negligence, fraud or other intentional
    wrongs) and equity. It includes disputes that seek
    relief of any type, including damages and/or
    injunctive, declaratory or other equitable relief.
    The Dungan/Harrison form of agreement specifies that litigating one claim
    does not waive arbitration as to other claims:
    Even if all parties have elected to litigate a Claim
    in court, you or we may elect arbitration with
    respect to any Claim made by a new party or any
    new Claim asserted in that lawsuit, and nothing
    in that litigation shall constitute a waiver of any
    rights under this Arbitration Provision.
    Quintino's form of agreement differs.            It includes a
    preliminary "Mediation Agreement," requiring that before either party
    proceeds with arbitration or litigation, the party must submit all
    "Claims . . . to neutral, individual (and not class) mediation." If mediation
    does not resolve the dispute, then the "Arbitration Agreement" controls:
    If you and we are not able to resolve a Claim in
    mediation, then you and we agree that such Claim
    will be resolved by neutral, binding individual
    (and not class) arbitration. You and we may not
    initiate arbitration proceedings without first
    complying with the Mediation Agreement.
    The Quintino form of agreement also defines "Claims" broadly:
    "Claims" means any and all claims, disputes or
    controversies that arise under common law,
    federal or state statute or regulation, or otherwise,
    and that we or our servicers or agents have
    against you or that you have against us, our
    servicers, agents, directors, officers and
    employees. "Claims" also includes any and all
    claims that arise out of (i) the validity, scope
    and/or applicability of this Mediation Agreement
    or the Arbitration Agreement appearing below,
    (ii) your application for a Loan, (iii) the
    Agreement, (iv) any prior agreement between you
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    and us, including any prior loans we have made to
    you[,] or (v) our collection of any Loan. "Claims"
    also includes all claims asserted as a
    representative, private attorney general, member
    of a class or in any other representative capacity,
    and all counterclaims, cross-claims and third
    party claims.
    The Quintino agreement specifies that either party may "bring a Claim in
    a small claims or the proper Las Vegas Justice Court, as long as the Claim
    is within the jurisdictional limits of that court," without submitting the
    claim to mediation or arbitration, but that "[a] 1l Claims that cannot be
    brought in small claims court or Las Vegas Justice Court . .. must be
    resolved consistent with. . . the Arbitration Agreement."
    Both forms of agreement state that they are "made pursuant
    to a transaction involving interstate commerce" and shall "be governed by
    the Federal Arbitration Act, 9 U.S.C. Sections 1-16, as amended," or the
    "FAA." They also include class-action and class-arbitration waivers.
    The district court denied Rapid Cash's motions to compel
    arbitration of the claims asserted in the original and first amended
    complaints. It held that Rapid Cash waived its right to an arbitral forum
    by bringing collection actions in justice court, employing Carroll and On-
    Scene as its agent for service of process, and obtaining default judgments
    allegedly based on On-Scene's falsified affidavits of service. Rapid Cash
    appeals. We have jurisdiction under NRS 38.247(1)(a) and 9 U.S.C. §
    16(a)(1)(B) (2012), which allow interlocutory appeals from orders denying
    motions to compel arbitration, and affirm.
    A.
    As the loan documents stipulate, the arbitration agreements
    evidence transactions involving commerce, so the Federal Arbitration Act
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    (FAA) applies. See Tallman v. Eighth Judicial Dist. Court, 131 Nev., Adv.
    Op. 71, 
    359 P.3d 113
    , 121-22 (2015). Under the FAA, arbitration
    agreements "shall be valid, irrevocable, and enforceable, save upon such
    grounds as exist at law or in equity for the revocation of any contract." 9
    U.S.C. § 2 This provision expresses "both a liberal federal policy favoring
    arbitration, and the fundamental principle that arbitration is a matter of
    contract." 3 AT&T Mobility LLC v. Concepcion,    
    563 U.S. 333
    , 339 (2011)
    (quotations and internal citations omitted). Because arbitration is
    fundamentally a matter of contract, "[w]hether enforcing an agreement to
    arbitrate or construing an arbitration clause, courts and arbitrators must
    'give effect to the contractual rights and expectations of the parties."
    Stolt-Nielsen S.A. v. AnimalFeeds Intl Corp.,    
    559 U.S. 662
    , 682 (2010)
    (quoting Volt Info. Scis., Inc. v. Bd. of Trs. of Leland Stanford Junior
    Univ., 
    489 U.S. 468
    , 479 (1989)).
    The right to enforce an agreement to arbitrate, like any
    contract right, can be waived. But the FAA "establishes that, as a matter
    of federal law, any doubts concerning the scope of arbitrable issues should
    be resolved in favor of arbitration, whether the problem at hand is the
    construction of the contract language itself or an allegation of waiver,
    delay, or a like defense to arbitrability." Moses H. Cone Mena Hosp. v.
    3 Nevada has adopted the Uniform Arbitration Act of 2000 (UAA), see
    NRS 38.206, which expresses Nevada's similarly fundamental policy
    favoring the enforceability of arbitration agreements as written. See NRS
    38.219(1); Tallman, 131 Nev., Adv. Op. 
    71, 359 P.3d at 119
    ("As a matter
    of public policy, Nevada courts encourage arbitration and liberally
    construe arbitration clauses in favor of granting arbitration." (quoting
    State ex rel. Masto v. Second Judicial Dist. Court, 
    125 Nev. 37
    , 44, 
    199 P.3d 828
    , 832 (2009))).
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    Mercury Constr. Corp., 
    460 U.S. 1
    , 24-25 (1983). Given the "strong
    presumption in favor of arbitration[J . . . waiver of the right to arbitration
    is not to be lightly inferred."    Coca-Cola Bottling Co. v. Soft Drink &
    Brewery Workers Union Local 812, 
    242 F.3d 52
    , 57 (2d Cir. 2001) (internal
    quotations omitted); accord Tallman, 131 Nev., Adv. Op. 
    71, 359 P.3d at 123
    (quoting Clark Cty. v. Blanchard Constr. Co., 
    98 Nev. 488
    , 491, 
    653 P.2d 1217
    , 1219 (1982)). Under the FAA, "any doubts concerning whether
    there has been a waiver are resolved in favor of arbitration."            Louis
    Dreyfus Negoce S.A. v. Blystad Shipping & Trading Inc., 
    252 F.3d 218
    , 229
    (2d Cir. 2001) (quoting Leadertex, Inc. v. Morganton Dyeing & Finishing
    Corp., 
    67 F.3d 20
    , 25 (2d Cir. 1995)).
    B.
    We must decide whether Rapid Cash waived its right to
    arbitrate the named plaintiffs' equitable, common-law and statutory
    claims against them by its litigation activities in justice court. Before we
    can do so, we must address the threshold issue of who decides the question
    of waiver-by-litigation-conduct—the court or the arbitrator? The answer
    depends on presumptions the Supreme Court has developed to guide
    division-of-labor determinations under the FAA and the text of the
    arbitration agreements themselves.            See BG Grp. PLC v. Republic of
    Argentina, 572 U.S. „ 
    134 S. Ct. 1198
    , 1206-07 (2014) (stating that
    since arbitration is a matter of contract, "it is up to the parties to
    determine whether a particular matter is primarily for arbitrators or for
    courts to decide. . . . If the contract is silent on the matter of who primarily
    is to decide 'threshold' questions about arbitration, courts determine the
    parties' intent with the help of presumptions."); First Options of Chi., Inc.
    v. Kaplan, 
    514 U.S. 938
    , 944-45 (1995).
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    Despite the FAA's robust pro-arbitration presumption, Moses
    H. 
    Cone, 460 U.S. at 24-25
    , the Supreme Court has instructed that certain
    issues—the kind that "contracting parties would likely have expected a
    court to have decided"—are presumptively for the court, not the arbitrator,
    to resolve. Howsam v. Dean Witter Reynolds, Inc., 
    537 U.S. 79
    , 83 (2002).
    These court-committed issues involve gateway questions of arbitrability,
    "such as 'whether the parties are bound by a given arbitration clause,' or
    'whether an arbitration clause in a concededly binding contract applies to
    a particular type of controversy." BG Grp., 572 U.S. at , 134 S. Ct. at
    1206 (quoting 
    Howsam, 537 U.S. at 84
    ). Because "courts presume that the
    parties intend courts, not arbitrators, to decide [gateway questions ofl
    arbitrability," 
    id., these gateway
    questions are for the court to decide,
    unless the parties' agreement (or, possibly, conduct) provides "clear and
    unmistakable evidence" that they intended to commit the questions to the
    arbitrator in the first instance.   First 
    Options, 514 U.S. at 944
    (internal
    quotation omitted). But the Supreme Court applies an exactly opposite set
    of rules to procedural gateway matters: "On the other hand, courts
    presume that the parties intend arbitrators, not courts, to decide disputes
    about the meaning and application of particular procedural preconditions
    for the use of arbitration." BG Grp., 572 U.S. at , 134 S. Ct. at 1207.
    Procedural gateway matters "include the satisfaction of prerequisites such
    as time limits, notice, laches, estoppel, and other conditions precedent to
    an obligation to arbitrate." 
    Id. (internal quotations
    omitted).
    In Howsam, and again in BG Group, the Supreme Court
    characterized "waiver" as a procedural gateway question, not a gateway
    "question of arbitrability," stating that, under the FAA, the arbitrator
    presumptively "should decide `allegation[s] of waiver, delay, or a like
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    defense to 
    arbitrability." 537 U.S. at 84
    (emphasis added) (alteration in
    original) (quoting Moses H. 
    Cone, 460 U.S. at 25
    ); BG Grp., 572 U.S. at
    , 134 S. Ct. at 1207. These pronouncements have generated
    uncertainty in the lower courts as to who decides litigation-conduct
    waiver. See Thomas J. Lilly, Jr., Participation in Litigation as a Waiver of
    the Contractual Right to Arbitrate: Toward a Unified Theory, 92 Neb, L.
    Rev. 86, 100-01 (2013). Before Howsam, most courts held that, under the
    FAA, litigation-conduct waiver challenges were for the court to resolve.
    Marie v. Allied Home Mortg. Corp., 
    402 F.3d 1
    , 11-12 (1st Cir. 2005)
    (noting the First Circuit's "long history of deciding such waiver claims
    itself' and observing that "[t]his was in accord with the overwhelming
    weight of pre-Howsam authority, which held that waiver due to litigation
    conduct was generally for the court and not for the arbitrator"); see Nev.
    Gold & Casinos, Inc. v. Am. Heritage, Inc., 
    121 Nev. 84
    , 90, 
    110 P.3d 481
    ,
    485 (2005) (judicially addressing litigation-conduct waiver without
    questioning whether the arbitrator should have decided the matter); see
    also Tallman, 131 Nev., Adv. Op. 
    71, 359 P.3d at 123
    (upholding order
    rejecting litigation-conduct waiver claim but noting that all parties
    assumed "that waiver was for the court, not the arbitrator to decide").
    After Howsam, courts have divided on who decides litigation-conduct
    waiver. Compare 
    Marie, 402 F.3d at 14
    ("We hold that the Supreme Court
    in Howsam . . . did not intend to disturb the traditional rule that waiver
    by conduct, at least where due to litigation-related activity, is
    presumptively an issue for the court."), Ehleiter v. Grapetree Shores, Inc.,
    
    482 F.3d 207
    , 221 (3d Cir. 2007) ("[W]aiver of the right to arbitrate based
    on litigation conduct remains presumptively an issue for the court to
    decide [even] in the wake of Howsam."), and Grigsby & Assocs., Inc. v. M
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    Sec. Inv., 
    664 F.3d 1350
    , 1353 (11th Cr. 2011) ("[I]t is presumptively for
    the courts to adjudicate disputes about whether a party, by earlier
    litigating in court, has waived the right to arbitrate."), with Nat'l Am. Ins.
    Co. v. Transamerica Occidental Life Ins. Co., 
    328 F.3d 462
    , 466 (8th Cir.
    2003) (summarily holding that Howsam mandates that the court refer all
    waiver challenges to the arbitrator, even litigation-conduct waiver).
    Howsam considered a procedural rule of the contractually
    chosen arbitral forum, the National Association of Securities Dealers
    (NASD), which provided that "no dispute 'shall be eligible for submission
    to arbitration ... where six (6) years have elapsed from the occurrence or
    event giving rise to the ... dispute."     
    Howsam, 537 U.S. at 81
    (quoting
    NASD Code of Arbitration Procedure § 10304 (1984)). The "waiver"
    Howsam deemed the province of the arbitrator, not the court, thus did not
    grow out of litigation conduct but, rather, delay in initiating arbitration, a
    procedural matter the NASD rules controlled. The courts that have
    retained the traditional rule that litigation-conduct waivers are for the
    court to decide have distinguished Howsam by limiting its waiver
    pronouncement to the context in which it arose, specifically, waiver
    "arising from non-compliance with contractual conditions precedent to
    arbitration."   
    Grigsby, 664 F.3d at 1353
    (internal quotation marks
    omitted). That Howsam presumed the arbitrator would decide the NASD
    time-limit bar makes sense: The NASD arbitrator was "comparatively
    better able to interpret and to apply" the NASD's procedural rule, so the
    parties would have expected that issue to go to the arbitrator as the
    decision-maker with the better comparative expertise. Howsam, 537 U.S.
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    at 85. 4 But litigation-conduct "waiver implicates courts' authority to
    control judicial procedures or to resolve issues . . . arising from judicial
    conduct." 
    Ehleiter, 482 F.3d at 219
    . Arbitrators are not comparatively
    better able than courts to interpret and to apply litigation-conduct waiver
    defenses, see 
    Grigsby, 664 F.3d at 1354
    (stating that a court is "the
    decisionmaker with greater expertise in recognizing and controlling
    abusive forum-shopping"), and, thus, it is reasonable to assume that
    "parties would expect the court to decide [litigation-conduct waiver] itself."
    
    Ehleiter, 482 F.3d at 219
    .
    Litigation-conduct waiver questions commonly arise out of
    proceedings before the court being asked to compel arbitration. Having
    the court assess waiver not only comports with party expectations but also
    is more efficient than reconstructing the litigation history before the
    arbitrator and deferring the question to the arbitral forum, only to have
    the dispute return if the arbitrator finds waiver.
    Questions of litigation-conduct waiver are best
    resolved by a court that "has inherent power to
    control its docket and to prevent abuse in its
    proceedings (i.e. forum shopping)," which has
    "more expertise in recognizing such abuses, and in
    4The  Court's quotation of Howsam's waiver language in BG Group,
    572 U.S. at , 134 S. Ct. at 1207, is not inconsistent with the distinction
    Grigsby and other post-Howsam cases have drawn between waiver by
    litigation-conduct and waiver by failure to comply with procedural
    prerequisites to arbitration. In BG Group, the Supreme Court deemed a
    foreign sovereign's local litigation provision the province of the arbitrators
    because it constituted "a purely procedural requirement—a claims-
    processing rule that governs when the arbitration may begin, but not
    whether it may occur or what its substantive outcome will be on the issues
    in dispute." 
    Id. at ,
    134 S. Ct. at 1207.
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    controlling ... them," and which could most
    efficiently and economically decide the issue as
    "where the issue is waiver due to litigation
    activity, by its nature the possibility of litigation
    remains, and referring the question to an
    arbitrator would be an additional, unnecessary
    step."
    See Am. Gen. Home Equity, Inc. v. Kestel,         
    253 S.W.3d 543
    , 551-52 (Ky.
    2008) (internal footnote omitted) (quoting David LeFevre, Note, Whose
    Finding Is It Anyway?: The Division of Labor Between Courts and
    Arbitrators With Respect to Waiver,          2006 J. Disp. Resol. 305, 313-14
    (2006)); see UAA of 2000, § 6, cmt. 5, 7 U.L.A., part 1A 28 (2009) (stating
    that litigation-conduct "[w]aiver is one area where courts, rather than
    arbitrators, often make the decision as to enforceability of an arbitration
    clause," and noting that "[a]llowing the court to decide this issue of
    arbitrability comports with the separability doctrine because in most
    instances waiver concerns only the arbitration clause itself and not an
    attack on the underlying contract" and that "[it is also a matter of judicial
    economy to require that a party, who pursues an action in a court
    proceeding but later claims arbitrability, be held to a decision of the court
    on waiver").
    We therefore hold, as the majority of courts have, that
    Howsam's reference to "waiver, delay, or a like defense" being for the
    arbitrator encompasses "defenses arising from non-compliance with
    contractual conditions precedent to arbitration, such as the NASD time
    limit rule at issue in that case, [but] not ... claims of waiver based on
    active litigation in court." 
    Ehleiter, 482 F.3d at 219
    (internal quotations
    omitted); see 
    Marie, 402 F.3d at 14
    . A party to an arbitration agreement
    likely would expect a court to determine whether the opposing party's
    conduct in a judicial setting amounted to waiver of the right to arbitrate.
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    Thus, even post-Howsam, litigation-conduct waiver remains a matter
    presumptively for the court to decide.
    C.
    We still must consider Rapid Cash's argument that its
    arbitration agreements provide for the arbitrator to decide litigation-
    conduct waiver, notwithstanding any presumption to the contrary.          See
    First 
    Options, 514 U.S. at 943
    ("Just as the arbitrability of the merits of a
    dispute depends upon whether the parties agreed to arbitrate that
    dispute, so the question 'who has the primary power to decide
    arbitrability' turns upon what the parties agreed about that matter."
    (internal citations omitted)). In this regard, the Dungan/Harrison form of
    agreement requires arbitration of "any claim, dispute or
    controversy. . . that arises from or relates in any way to. . . the validity,
    enforceability or scope of this Arbitration Provision," while the Quintino
    form of agreement requires the parties to arbitrate "any and all claims
    that arise out of. . . the validity, scope and/or applicability             of
    this. . . Arbitration Agreement." (Emphases added.)
    Rapid Cash argues that the district court's finding of
    litigation-conduct waiver defeats the "enforceability" of its arbitration
    agreements and so, at minimum, Dungan's and Harrison's waiver
    challenge should have been referred to the arbitrator under First Options
    and its progeny. See Rent-A-Center, W., Inc. v. Jackson, 
    561 U.S. 63
    , 66
    (2010) (upholding district court's referral of substantive unconscionability
    defense to the arbitrator based on a delegation clause that sent to the
    arbitrator questions as to the "applicability, enforceability or formation of
    this Agreement including, but not limited to any claim that all or any part
    of this Agreement is void or voidable" (internal quotation omitted)). Rapid
    Cash argues that Quintino's agreement, too, delegates litigation-conduct
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    waiver to the arbitrator, since Quintino's waiver challenge amounts to a
    defense to the "applicability" of her arbitration agreement. We do not
    agree.
    "An issue that is presumptively for the court to decide will be
    referred to the arbitrator for determination only where the parties'
    arbitration agreement contains 'clear and unmistakable evidence' of such
    an intent." 
    Ehleiter, 482 F.3d at 221
    (quoting First 
    Options, 514 U.S. at 944
    ); see also 
    Rent-A-Center, 561 U.S. at 70
    n.1. The general language in
    both forms of Rapid Cash agreements falls short of the "clear and
    unmistakable evidence" required to overcome the presumption that
    litigation-conduct waiver is for the court to decide. The presumption that
    courts decide litigation-conduct waiver is rooted in presumed party intent
    and probable expectations. The agreements between Rapid Cash and its
    borrowers provide specifically for litigation of some claims in some courts
    without loss of the right to arbitrate other claims in other courts, yet are
    silent on the issue of who decides on which side of the line such later-
    asserted claims fall. A corollary of the First Options rule requiring "clear
    and unmistakable evidence" of contrary intent to overcome a division-of-
    labor presumption is the rule that "silence or ambiguity" is resolved
    against the party seeking to overcome the presumption.        First 
    Options, 514 U.S. at 944
    -45. Had Rapid Cash intended to delegate litigation-
    conduct waiver to the arbitrator, rather than the court, the agreements
    could and should have been written to say that explicitly. Absent an
    explicit delegation, litigation-conduct waiver remains a matter for the
    court to resolve.   See 
    Marie, 402 F.3d at 15
    (declining to interpret
    agreement delegating "arbitrability" determinations to the arbitrator as
    "evinc[ing] a clear and unmistakable intent to have waiver issues decided
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    by the arbitrator" and holding that "[n]either party should be forced to
    arbitrate the issue of waiver by conduct without a clearer indication in the
    agreement that they have agreed to do so"). 5
    Here, as in Ehleiter, "fflitigants would expect the court, not an
    arbitrator, to decide the question of waiver based on litigation conduct,
    and the Agreement. . . does not manifest a contrary 
    intent." 482 F.3d at 222
    . We thus "cannot interpret the Agreement's silence regarding who
    decides the waiver issue here 'as giving the arbitrators that power, for
    doing so . . . [would] force [an] unwilling part [y] to arbitrate a matter he
    reasonably would have thought a judge, not an arbitrator, would decide."
    
    Id. (alteration in
    original) (quoting First 
    Options, 514 U.S. at 945
    ).
    D.
    We turn to Rapid Cash's contention that the district court
    erred in finding it waived its right to arbitrate. Waiver is not a favored
    finding and should not be lightly inferred. Coca-Cola 
    Bottling, 242 F.3d at 57
    ; Clark 
    Cty., 98 Nev. at 491
    , 653 P.2d at 1219. "A party seeking to prove
    the waiver of a right to arbitrate must demonstrate these elements:
    knowledge of an existing right to compel arbitration; acts inconsistent
    with that existing right; and prejudice to the party opposing arbitration
    5Rent-A-Center   is not to the contrary. In Rent-A-Center, the party
    opposing arbitration conceded that the text of the delegation clause—
    referring to the arbitrator claims that the arbitration agreement was "void
    or voidable" and so not enforceable or applicable—encompassed his
    substantive unconscionability challenge. See 
    Rent-A-Center, 561 U.S. at 66
    (internal quotation omitted). In this case, by contrast, the parties
    opposing arbitration hotly contest the delegation clauses in their
    agreements, which, unlike the Rent-A-Center                 clause, stop at
    "enforceability" and "applicability" without adding a description of what
    the term means.
    SUPREME COURT
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    resulting from such inconsistent acts." 3 Thomas H. Oehmke, Commercial
    Arbitration § 50:28, at 28-29 (3d ed. Supp. 2015); see Nev. 
    Gold, 121 Nev. at 90
    , 110 P.3d at 485.
    Rapid Cash knew of its arbitration rights and acknowledges
    that it waived its right to arbitrate its collection claims by bringing them
    in justice court. Its point is that the claims the named plaintiffs have
    asserted against Rapid Cash in district court are separate and distinct
    from the collection claims Rapid Cash sued on in justice court. Especially
    since its arbitration agreements permit it to litigate a collection claim in
    justice court without losing the right to arbitrate other, distinct claims,
    Rapid Cash sees no inconsistency in enforcing arbitration of the named
    plaintiffs' claims despite its prior litigation in justice court. Rapid Cash
    also disputes whether the class representatives have made a sufficient
    showing of prejudice to justify a finding of waiver.
    Consistent with the policy disfavoring waiver, caselaw teaches
    that "only prior litigation of the same legal and factual issues as those the
    party now wants to arbitrate results in waiver of the right to arbitrate."
    Doctor's Assocs., Inc. v. Distajo, 
    107 F.3d 126
    , 133 (2d Cir. 1997); see
    MicroStrategy, Inc. v. Lauricia, 
    268 F.3d 244
    , 250 (4th Cir. 2001); Subway
    Equip. Leasing Corp. v. Forte, 
    169 F.3d 324
    , 328 (5th Cir. 1999);
    Cottonwood Fin., Ltd. v. Estes, 
    810 N.W.2d 852
    , 860-61 (Wis. Ct. App.
    2012). The reasoning underlying these cases is that litigating one claim is
    not necessarily inconsistent with seeking to arbitrate another, separate
    claim and does not prejudice rights of the opposing party that the
    arbitration agreement protects.     See 
    Distajo, 107 F.3d at 133
    ("Finding
    waiver where a party has previously litigated an unrelated yet arbitrable
    dispute would effectively abrogate an arbitration clause once a party had
    SUPREME COURT
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    litigated any issue relating to the underlying contract containing the
    arbitration clause."). Thus, the franchisor in Distajo did not waive its
    right to arbitrate its franchisees' claims for breach of the franchise
    agreement by obtaining eviction orders against its franchisees in state
    court because the eviction actions did not prejudice rights secured by the
    arbitration agreement, as required to find waiver of arbitration rights
    under the 
    FAA. 107 F.3d at 134
    ("[Pirejudice as defined by our [waiver]
    cases refers to the inherent unfairness—in terms of delay, expense, or
    damage to a party's legal position—that occurs when the party's opponent
    forces it to litigate an issue and later seeks to arbitrate that same issue.").
    Similarly, the payday lender in Cottonwood Financial did not waive its
    right to compel arbitration of its borrower's counterclaim alleging violation
    of the Wisconsin Consumer Act by bringing a collection action in small
    claims court; the arbitration agreement provided that a small claims
    action did not waive the right to compel arbitration of other claims and the
    borrower's counterclaim converted the case from a small to a large claims
    action, triggering the arbitration 
    agreement. 810 N.W.2d at 860-61
    ; see
    Fid. Nat'l Corp. v. Blakely, 
    305 F. Supp. 2d 639
    , 642 (S.D. Miss. 2003)
    (holding lender's state-court collection action did not waive its right to
    seek arbitration of counterclaim asserting tort claims associated with the
    transaction).
    This case differs from the cases just cited in one crucial
    respect: The claims the named plaintiffs have asserted in district court
    arise out of, and are integrally related to, the litigation Rapid Cash
    conducted in justice court. By initiating a collection action in justice court,
    Rapid Cash waived its right to arbitrate to the extent of inviting its
    borrower to appear and defend on the merits of that claim. The entry of
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    (0) 1947A    e
    default judgment based on a falsified affidavit of service denied the
    defendant borrower that invited opportunity to appear and defend.
    Allowing the borrower to litigate its claim to set aside the judgment and
    be heard on the merits comports with the waiver Rapid Cash initiated. If
    the judgment Rapid Cash obtained was the product of fraud or criminal
    misconduct and is unenforceable for that reason, it would be unfairly
    prejudicial to the judgment debtor to require arbitration of claims seeking
    to set that judgment aside, to enjoin its enforcement, and otherwise to
    remediate its improper entry. We recognize that the arbitration
    agreements specify that bringing one claim does not result in waiver of the
    right to arbitrate another, but a no-waiver clause can itself be waived, see
    Silver Dollar Club v. Cosgriff Neon Co., 
    80 Nev. 108
    , 111, 
    389 P.2d 923
    ,
    924 (1964), and should not be applied to sanctify a fraud upon the court
    allegedly committed by the party who itself elected a litigation forum for
    its claim. Cf. S & R Co. of Kingston v. Latona Trucking, Inc., 
    159 F.3d 80
    ,
    86 (2d Cir. 1998) (declining to enforce a "no waiver" clause where to do so
    would hamper a judge's authority to control the proceedings and correct
    any abuse in them); Gen. Elec. Capital Corp. v. Bio-Mass Tech, Inc., 
    136 So. 3d 698
    , 703 (Fla. Dist. Ct. App. 2014) (holding that an "antiwaiver or
    'no waiver' provision is not itself determinative and does not operate as a
    complete bar to finding a waiver of the right to arbitration").
    E.
    Rapid Cash urges us to differentiate among the claims the
    named plaintiffs have brought, arguing that the named plaintiffs have an
    adequate remedy under Rule 60(c) of the Nevada Justice Court Rules of
    Civil Procedure, which provides:
    SUPREME COURT
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    (0) 1947A    ((e
    When a default judgment shall have been taken
    against any party who was not personally served
    with summons and complaint, either in the State
    of Nevada or in any other jurisdiction, and who
    has not entered a general appearance in the
    action, the court, after notice to the adverse party,
    upon motion made within six months after the
    date of service of written notice of entry of such
    judgment may vacate such judgment and allow
    the party or the party's legal representatives to
    answer to the merits of the original action,
    and that all other claims should be dismissed or sent to arbitration. Rapid
    Cash did not make this argument to the district court before that court
    entered its order denying Rapid Cash's second motion to compel
    arbitration, and thus, this argument is not properly before us on appeal.
    See Old Aztec Mine, Inc. v. Brown, 
    97 Nev. 49
    , 52, 
    623 P.2d 981
    , 983 (1981)
    ("A point not urged in the trial court. . . is deemed to have been waived
    and will not be considered on appeal."). 6 More to the point, while we do
    not pass upon the validity of any of the named plaintiffs' claims and we
    recognize that the FAA "requires that we rigorously enforce agreements to
    arbitrate, even if the result is 'piecemeal' litigation,"       Dean Witter
    Reynolds, Inc. v. Byrd, 
    470 U.S. 213
    , 221 (1985), we do not accept Rapid
    Cash's view of their separability for waiver purposes. The named
    plaintiffs' claims all concern, at their core, the validity of the default
    judgments Rapid Cash obtained against them in justice court, as to which
    6A  separate proceeding regarding this issue whereby Rapid Cash
    seeks original writ relief from the district court's orders partially granting
    class certification and declining to dismiss certain claims for relief is
    pending before this court as Principal Investments, Inc. v. Eighth Judicial
    District Court, Docket No. 61581.
    SUPREME COURT
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    issue the district court correctly concluded that Rapid Cash waived its
    right to an arbitral forum.
    We therefore affirm.
    We concur:
    C4      ert.
    Hardesty
    Gibbons
    SUPREME COURT
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    (0) 1947A cf4e).
    SAITTA, J., concurring:
    In large part, I agree with the majority's opinion. However, I
    disagree with the majority's inclusion as dicta of two cases, Cottonwood
    Financial, Ltd. v. Estes, 
    810 N.W.2d 852
    (Wis. Ct. App. 2012), and Fidelity
    National Corp. v. Blakely, 
    305 F. Supp. 2d 639
    (S.D. Miss. 2003). The
    Cottonwood court based its decision on its interpretation of the arbitration
    clause in that case and did not perform an analysis of whether the "same
    legal and factual issues" were at issue in the lender's collection action as
    the borrower's counterclaim. Compare Cottonwood 
    Financial, 810 N.W.2d at 860-61
    , with Majority Opinion at 17-18 (holding that 'only prior
    litigation of the same legal and factual issues as those the party now
    wants to arbitrate results in waiver of the right to arbitrate." (quoting
    Doctor's Assocs., Inc. v. Distajo,   
    107 F.3d 126
    , 133 (2d Cir. 1997))).
    Therefore, I believe that Cottonwood is inapposite to the majority's
    analysis under the standard it set out in its opinion.
    In the case of Blakely, I respectfully note that the holding in
    that case directly contradicts the majority's holding in the current case.
    Compare 
    Blakely, 305 F. Supp. 2d at 642
    (holding lender's state court
    collection action did not waive its right to seek arbitration of counterclaim
    asserting tort claims associated with the transaction), with Majority
    Opinion at 20-21 (holding that lender's state-court collection action waived
    its right to seek arbitration of claims associated with the transaction).
    Therefore, I am puzzled by its inclusion in the majority's opinion.
    Lastly, I note that the above caselaw originates from the
    Wisconsin Court of Appeals and a federal district court in Mississippi.
    Thus, beyond the issue of their applicability to the current case, I question
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    their persuasiveness as authority in Nevada. Therefore, although I concur
    with most of the majority's opinion, I do not join with them as to the use of
    those two cases as dicta.
    J.
    Saitta
    SUPREME COURT
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Document Info

Docket Number: 59837

Citation Numbers: 2016 NV 2

Filed Date: 1/14/2016

Precedential Status: Precedential

Modified Date: 1/14/2016

Authorities (25)

Marie v. Allied Home Mortgage Corp. , 402 F.3d 1 ( 2005 )

Grigsby & Associates, Inc. v. M Securities Investment , 664 F.3d 1350 ( 2011 )

Doctor's Associates, Inc. v. Emily Distajo , 107 F.3d 126 ( 1997 )

The Coca-Cola Bottling Company of New York, Inc. v. Soft ... , 242 F.3d 52 ( 2001 )

Louis Dreyfus Negoce S.A. v. Blystad Shipping & Trading Inc. , 252 F.3d 218 ( 2001 )

in-the-matter-of-the-application-to-compel-arbitration-between-s-r , 159 F.3d 80 ( 1998 )

State Ex Rel. Masto v. SECOND JUDICIAL DIST. CT. , 199 P.3d 828 ( 2009 )

County of Clark v. Blanchard Construction Co. , 98 Nev. 488 ( 1982 )

National American Insurance Company v. Transamerica ... , 328 F.3d 462 ( 2003 )

Jack Ehleiter v. Grapetree Shores, Inc. , 482 F.3d 207 ( 2007 )

American General Home Equity, Inc. v. Kestel , 253 S.W.3d 543 ( 2008 )

Subway Equipment Leasing Corp. v. Forte , 169 F.3d 324 ( 1999 )

microstrategy-incorporated-v-betty-j-lauricia-and-claude-david , 268 F.3d 244 ( 2001 )

Fidelity National Corp. v. Blakely , 305 F. Supp. 2d 639 ( 2003 )

Old Aztec Mine, Inc. v. Brown , 97 Nev. 49 ( 1981 )

Silver Dollar Club v. Cosgriff Neon Company , 80 Nev. 108 ( 1964 )

Volt Info. Sciences, Inc. v. Bd. of Trustees of Leland ... , 109 S. Ct. 1248 ( 1989 )

First Options of Chicago, Inc. v. Kaplan , 115 S. Ct. 1920 ( 1995 )

Howsam v. Dean Witter Reynolds, Inc. , 123 S. Ct. 588 ( 2002 )

Stolt-Nielsen S. A. v. AnimalFeeds International Corp. , 130 S. Ct. 1758 ( 2010 )

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