Mahindra & Mahindra, Ltd. v. Holloway Motor Cars of Manchester, LLC & a. , 166 N.H. 740 ( 2014 )


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    THE SUPREME COURT OF NEW HAMPSHIRE
    ___________________________
    Merrimack
    No. 2013-452
    MAHINDRA & MAHINDRA, LTD.
    v.
    HOLLOWAY MOTOR CARS OF MANCHESTER, LLC & a.
    Argued: April 16, 2014
    Opinion Issued: September 30, 2014
    Shaheen & Gordon, P.A., of Concord (Steven M. Gordon and Benjamin T.
    Siracusa Hillman on the brief), and King & Spalding, LLP, of Atlanta, Georgia
    (L. Joseph Loveland on the brief and orally), for the petitioner.
    Holmes Law Offices PLLC, of Concord (Gregory A. Holmes on the brief
    and orally), for the respondents.
    CONBOY, J. The petitioner, Mahindra & Mahindra, Ltd. (Mahindra),
    appeals a decision of the Superior Court (Smukler, J.) affirming a default
    judgment by the New Hampshire Motor Vehicle Industry Board (Board) in favor
    of the respondents, Holloway Motor Cars of Manchester, LLC, Peters Auto
    Sales, Inc., and Crest Chevrolet, Inc. (collectively “dealers”). Mahindra argues
    that the trial court erred by finding that the Board had personal jurisdiction
    over Mahindra and subject matter jurisdiction to adjudicate the dealers’ claims
    against Mahindra. We vacate the order of the superior court and remand with
    instructions to remand to the Board for further proceedings consistent with
    this opinion.
    I. Background
    The following facts are drawn from the trial court’s order, the record, or
    are otherwise undisputed on appeal. On July 12, 2011, the dealers filed a
    protest with the Board alleging that Mahindra, a motor vehicle manufacturer
    based in Mumbai, India, violated RSA chapter 357-C. See generally RSA 357-
    C:3, :7 (2009 & Supp. 2013). The dealers asserted that Mahindra entered into
    a distributor agreement with Global Vehicles, U.S.A. Inc. (Global Vehicles) by
    which Global Vehicles became the exclusive distributor of Mahindra’s motor
    vehicles in the State of New Hampshire. They further alleged that the dealers
    paid a fee to Global Vehicles in order to become dealers of Mahindra’s motor
    vehicles. The dealers claimed that Mahindra “violated RSA [chapter] 357-C by
    its wrongful termination of the Distributor Agreement with Global [Vehicles], its
    announced intention not to honor the franchise agreements held by the
    dealers, and its refusal to provide motor vehicles to Global [Vehicles] and the
    dealers in accordance with its agreement and state law.” Although the dealers
    had entered into agreements only with Global Vehicles, they brought their
    protest against both Mahindra and Global Vehicles.
    The Board issued a notice of pre-hearing conference to the dealers,
    Global Vehicles, and a senior vice president of Mahindra U.S.A., a subsidiary of
    Mahindra, in Kennesaw, Georgia. The notice to Mahindra U.S.A. was returned.
    Mahindra did not participate in the pre-hearing conference. After the
    conference, the dealers attempted service of the protest on Mahindra through a
    variety of means. They sent copies of the protest by certified mail to
    Mahindra’s counsel in Georgia and to the president of Mahindra’s automotive
    and farm equipment sector at an address in Houston, Texas. The dealers also
    sent a copy of the protest to the same Mahindra sector president at an address
    in Mumbai, India, which was delivered by United Parcel Service. In addition,
    the dealers sent a copy of the protest to the sheriff’s office in Marietta, Georgia,
    for service on the senior vice president of Mahindra USA Automotive. The
    sheriff’s return stated that the individual could not be found.
    On May 22, 2012, the Board issued a notice of hearing to the dealers,
    Global Vehicles, and Mahindra’s sector president in Houston, Texas.
    Mahindra’s attorney in Georgia sent a letter to the Board (the “letter”)
    responding to the hearing notice and requesting that all claims against
    Mahindra be dismissed. The letter was filed “for the limited purpose of raising
    three objections:”
    First, Mahindra respectfully submits that it is not subject to
    the Board’s jurisdiction because Mahindra was never served with
    2
    the July 12, 2011 Protest. Second, Mahindra also is not subject to
    the Board’s jurisdiction because Mahindra does not manufacture
    or assemble new motor vehicles for use and operation on the
    public highways of New Hampshire. Third, as set forth further
    herein, [the dealers’] protest improperly asks this Board to interject
    itself into a private contractual dispute between Global Vehicles
    and Mahindra. This dispute was decided in Mahindra’s favor
    earlier this year following an international arbitration that Global
    Vehicles initiated in London pursuant to a binding arbitration
    clause in the Mahindra-Global Vehicles Distributor Agreement.
    Accordingly, even if the Board had jurisdiction over the contract
    dispute between Global Vehicles and Mahindra (it does not), that
    dispute was subject to an arbitration where Global Vehicles’ claims
    have been soundly rejected.
    With respect to the third objection, relating to the arbitration with Global
    Vehicles, the letter explained:
    Even if the Board finds that it has jurisdiction over Mahindra,
    Mahindra observes that [the dealers’] Protest consists primarily of
    allegations about the Mahindra-Global Vehicles Distributor
    Agreement, to which [the dealers] are not parties. . . .
    In the arbitration, Global Vehicles had claimed that Mahindra
    engaged in certain conduct in violation of the Distributor
    Agreement. . . . [T]he arbitral tribunal rejected Global Vehicles’
    claims, including the claim that Mahindra wrongfully terminated
    the Distributor Agreement. Instead, the tribunal found that the
    Distributor Agreement automatically terminated on June 11, 2010
    according to its own terms, and that Mahindra had not otherwise
    violated any state or federal dealer laws that may govern the
    relationship between Mahindra and Global Vehicles.
    [The dealers] have not alleged that they entered into any
    separate contracts with Mahindra. To the extent [the dealers]
    intend to re-litigate Global Vehicles’ claims against Mahindra on
    Global Vehicles’ behalf in this forum, any issues relating to the
    prior dispute between Global Vehicles and Mahindra -- including
    but not limited to any issues related to the performance and
    termination of a Distributor Agreement to which [the dealers] are
    not parties -- should be off-limits in this forum. Those disputes
    were subject to Section 60(b) of the Distributor Agreement and
    have already been decided in a binding overseas arbitration.
    The Board concluded that, because neither Global Vehicles nor Mahindra
    appeared for the final hearing despite being properly noticed, they had
    3
    defaulted. The Board additionally found and ruled “that Mahindra and Global
    [Vehicles] ha[d] violated RSA 357-C:3 and RSA 357-C:7” and barred Mahindra
    from doing business in New Hampshire until it “appears before th[e] Board to
    answer to th[e] protest.”
    Mahindra filed a motion asking the Board to vacate the default judgment,
    arguing that, because India and the United States are parties to the Hague
    convention on Service Abroad of Judicial and Extrajudicial Documents in Civil
    or Commercial Matters, Nov. 15, 1965, 20 U.S.T 361 (Hague Service
    Convention), the dealers could have effectuated service of process on Mahindra
    only by complying with its requirements. Mahindra argued that the methods of
    service attempted by the dealers did not comply with the Hague Service
    Convention and sought dismissal of the protest for lack of service. The Board
    denied the motion.
    Mahindra appealed the Board’s order to the superior court in accordance
    with RSA 357-C:12, VII (2009), arguing that the dealers did not serve Mahindra
    in accordance with the Hague Service Convention. Mahindra also asserted that
    the Board lacked subject matter jurisdiction over the dispute because
    Mahindra did not manufacture motor vehicles for sale or operation in New
    Hampshire. The court affirmed the Board’s decision, finding that,
    notwithstanding the applicability of the Hague Service Convention, the third
    objection in the letter to the Board “raise[d] a defense to the protest, the ground
    of preclusion.” The trial court, therefore, concluded that “Mahindra waived
    service and submitted to the jurisdiction of the [Board].” The trial court also
    found that the dispute was within the scope of RSA 357-C:2 (2009), such that
    the Board had subject matter jurisdiction to hear the protest. Mahindra’s
    motion for reconsideration was denied, and this appeal followed.
    II. Standard of Review
    The trial court’s review of the Board’s decision is governed by RSA 357-
    C:12, VII, which provides:
    All findings of the board upon all questions of fact properly before
    the court shall be prima facie lawful and reasonable. The order or
    decision appealed from shall not be set aside or vacated except for
    errors of law. No additional evidence shall be heard or taken by
    the superior court on appeals from the board.
    Our review of the trial court’s decision is similarly limited: we will not set aside
    or vacate the trial court’s decision except for errors of law. See Strike Four v.
    Nissan N. Am., 
    164 N.H. 729
    , 735 (2013).
    4
    III. Analysis
    Mahindra asserts that “there is no dispute that [it] was never properly
    served by the [dealers] in this matter,” and argues that the trial court erred in
    finding that it waived its right to insist on proper service pursuant to the Hague
    Service Convention. The dealers contend that they were not bound by the
    requirements of the Hague Service Convention in this case and that, regardless
    of the convention’s applicability, Mahindra waived its challenge to service and
    jurisdiction. We agree with Mahindra, and find that the trial court erred as a
    matter of law.
    A. Service of Process
    “In order to obtain jurisdiction over an out-of-state defendant, proper
    service of process is required.” Impact Food Sales v. Evans, 
    160 N.H. 386
    , 390
    (2010). If personal service is not effected within the boundaries of the State,
    see RSA 510:2 (2010), “jurisdiction over a nonresident can only be obtained if
    the legislature has provided another method of service of process.” South
    Down Recreation Assoc. v. Moran, 
    141 N.H. 484
    , 486 (1996) (quotation
    omitted). “This requirement is separate from the due process requirement that
    the defendant have minimum contacts with the jurisdiction such that the
    maintenance of the suit does not offend traditional notions of fair play and
    substantial justice.” 
    Id. at 486-87
    (quotation omitted). “Although we construe
    our statutes providing personal jurisdiction over nonresidents to the full
    constitutional limit, we also consistently require strict compliance with
    statutory requirements for service of process.” 
    Id. at 487
    (citation and
    quotation omitted); see also Estate of Lunt v. Gaylor, 
    150 N.H. 96
    , 97 (2003).
    “Where a statute points out a particular method of serving process[,] such
    method must be followed.” South Down Recreation 
    Assoc., 141 N.H. at 487
    (quotation and ellipses omitted).
    The Hague Service Convention applies “in all cases, in civil or commercial
    matters, where there is occasion to transmit a judicial or extrajudicial
    document for service abroad.” Service Abroad of Judicial and Extrajudicial
    Documents in Civil or Commercial Matters, Nov. 15, 1965, art. 1, 20 U.S.T
    361, 362. The convention was implemented “to provide a simpler way to serve
    process abroad, to assure that defendants sued in foreign jurisdictions would
    receive actual and timely notice of suit, and to facilitate proof of service
    abroad.” Volkswagenwerk Aktiengesellschaft v. Schlunk, 
    486 U.S. 694
    , 698
    (1988); see also Hague Service Convention, Preamble, 20 U.S.T. at 362. Both
    the United States and India are signatories to the treaty. See U.S. Dep’t of
    State, Treaties in Force: A List of Treaties and Other International Agreements
    of the United States in Force on January 1, 2013 410 (2013).
    In their answer and counterclaim to Mahindra’s appeal to the superior
    court, the dealers asserted that the requirements of the Hague Service
    5
    Convention are inapplicable when service is made in the United States. They
    further asserted that they effectuated proper service on Mahindra by serving its
    attorney in Georgia and its sector president in Houston, Texas. However, at
    the hearing before the trial court, the dealers conceded that, absent a waiver,
    the Hague Service Convention governed service of process in this proceeding.
    The following exchange occurred between the court and counsel for the dealers:
    THE COURT: In other words, if there were not a waiver, would the
    Hague [Service] Convention govern?
    [COUNSEL]: I agree, it would.
    ....
    THE COURT: I understand that you’re arguing the waiver, but
    you’re not contesting that the Hague [Service] Convention governs?
    [COUNSEL]: It does govern.
    At no point during the proceedings before the trial court did the dealers retreat
    from this concession that, absent a waiver by Mahindra, the convention
    governed service requirements. Under these circumstances, we conclude that
    the dealers are bound by their concession. See Doyle v. Comm’r, N.H. Dep’t of
    Resources & Economic Dev., 
    163 N.H. 215
    , 221-22 (2012) (declining to
    consider whether park was limited public forum or nonpublic forum because
    trial court premised its ruling on defendants’ representation that park was
    traditional public forum and plaintiff relied on that representation); TNS Mills,
    Inc. v. S.C. Dept. of Revenue, 
    503 S.E.2d 471
    , 474 (S.C. 1998) (“An issue
    conceded in a lower court may not be argued on appeal.”); cf. State v. Ayer, 
    150 N.H. 14
    , 29 (2003) (State conceded issue at oral argument on appeal and
    therefore we were “foreclosed” from considering it). We note that the trial court
    did not rule on the issue of whether the dealers’ service on individuals in the
    United States obviated the service requirements under the convention, and
    that, subsequent to their concession, the dealers did not seek such a ruling.
    To the extent that the dealers ask us to revive their assertion that service on
    individuals in the United States was sufficient, we decline to do so; in their
    appeal, they have failed to support this assertion with any developed legal
    analysis. See Camire v. Gunstock Area Commission, 166 N.H. ___, ___ (decided
    June 18, 2014).
    As to whether the dealers, in fact, effectuated service pursuant to the
    convention, the trial court found that, “[a]lthough they originally disputed it,
    the [dealers] now concede that they did not effectuate service that conforms to
    the Hague [Service] Convention.” Because the dealers did not challenge this
    finding and have advanced no argument that they effectuated service in
    6
    compliance with the convention, we hold that Mahindra did not receive
    sufficient service of process.
    B. Waiver of Challenge to Service
    Mahindra argues that because it did not waive its right to insist on
    proper service in the letter, the trial court erred in finding that the Board had
    personal jurisdiction. The dealers argue that the trial court correctly
    concluded that, regardless of the applicability of the Hague Service Convention,
    Mahindra waived any challenge that it might have had to the validity of service
    or personal jurisdiction. They assert that “Mahindra sought to have the protest
    dismissed by claiming that the favorable result in the arbitration is an
    affirmative bar to the protest.” They argue that because Mahindra submitted
    this issue to the Board, it submitted itself to the Board’s jurisdiction. We
    disagree.
    The dealers rely upon Lyford v. Academy, 
    97 N.H. 167
    , 168 (1951), which
    states: “[A]n objection to service or notice is waived when a party, by general
    appearance or otherwise, submits any other question, except the sufficiency of
    service or notice, to the court or other tribunal.” 
    Lyford, 97 N.H. at 168
    (quotation omitted). We note that although a new rule regarding waiver of
    personal jurisdiction challenges became effective in October 2013 with respect
    to proceedings in the superior court, no party asserts that the new rule should
    apply in this case. See Super. Ct. Civ. R. 9(f) & cmt. (“Under the new rule
    . . . the litigant [will not] be deemed to have waived such challenges and
    submitted to the court’s jurisdiction by filing an Answer or other pleadings or
    motions that raise issues aside from personal jurisdiction, sufficiency of
    process or sufficiency of service of process.”). Accordingly, we look to our prior
    precedents to determine whether Mahindra waived the service requirements in
    this case.
    “[W]aiver, like any question of fact, is to be determined upon all the
    evidence and is not concluded by the declaration of the party.” 
    Lyford, 97 N.H. at 168
    (quotation omitted). “It is the character of his acts in praying the
    consideration of the court, and not the form of the statements which the
    defendant makes, which determines the effect of his conduct.” 
    Id. (quotation omitted).
    “The question is whether he has in fact submitted himself to the
    jurisdiction of the tribunal.” 
    Id. “The effect
    of the defendant’s action is to be
    determined not solely with reference to isolated allegations contained in its
    pleadings, but with respect to its action as a whole.” 
    Id. at 169.
    “Any act
    which recognizes the jurisdiction [of the tribunal] has some tendency to show
    that the actor intends to submit to it.” Dolber v. Young, 
    81 N.H. 157
    , 159
    (1923). Although waiver ordinarily is a question of fact, see 
    Lyford, 97 N.H. at 168
    , here, because the trial court’s waiver finding was based solely upon
    Mahindra’s letter, the waiver issue presents a question of law that we review de
    novo. See Edwards v. RAL Auto. Group, 
    156 N.H. 700
    , 705 (2008) (the
    7
    interpretation of written documents is a question of law that we review de
    novo); Masse v. Commercial Union Ins. Co., 
    136 N.H. 628
    , 632 (1993) (“As all
    the documents . . . are available for our perusal, the [trial] court was in no
    better position to decide the case than are we.” (quotation omitted)).
    The language in Mahindra’s letter is distinguishable from the
    circumstances in other cases in which we have held that a defendant waived
    objection to service. For instance, we have concluded that defendants waived
    their objections to service of process by asserting an affirmative defense, see
    Gagnon v. Croft Manufacturing & c. Co., 
    108 N.H. 329
    , 330 (1967) (holding
    defendant waived jurisdictional claim by including plea of statute of
    limitations); by actively participating in the case, see 
    Dolber, 81 N.H. at 159
    (determining that defendant’s “application for a commission to take depositions
    to be used in the trial of [the] issue was an unreserved invocation of the
    jurisdiction”); and by addressing the merits of the plaintiff’s claims, see Barton
    v. Hayes, 
    141 N.H. 118
    , 120 (1996) (holding that defendant waived
    jurisdictional argument by conceding liability in a motion to strike default
    judgment). See also, e.g., Druding v. Allen, 
    122 N.H. 823
    , 826-27 (1982)
    (holding that party waived any jurisdictional objections and submitted himself
    to the court’s jurisdiction by “fil[ing] various pleadings with the court, including
    requests for substantive findings and rulings”); Jewett v. Jewett, 
    112 N.H. 341
    ,
    342-43 (1972) (concluding that defendant “waived all objection to the
    sufficiency of the service or notice” because his counsel tried the case on the
    merits). In these cases, our determination that the defendants had waived any
    objection to jurisdiction was based upon the premise that the defendants could
    not “at the same time invoke the judgment of the court upon the merits of the
    case and deny its jurisdiction.” 
    Dolber, 81 N.H. at 159
    .
    Here, Mahindra’s letter did not ask the Board to resolve an issue with the
    dealers while simultaneously arguing that the Board did not have jurisdiction.
    The third objection in the letter sought only to apprise the Board of a “private
    contractual dispute between Global Vehicles and Mahindra” that was “subject
    to an arbitration where Global Vehicles’ claims ha[d] been soundly rejected.” In
    its letter, Mahindra stressed that the dealers’ protest “consists primarily of
    allegations about the Mahindra-Global Vehicles Distributor Agreement, to
    which [the dealers] are not parties.” The letter, therefore, identified an
    agreement, subject to binding arbitration, which governed the dispute between
    Mahindra and Global Vehicles — the two named respondents in the proceeding
    before the Board.
    In support of their argument that Mahindra waived its jurisdictional
    objection, the dealers rely upon the trial court’s assessment that the third
    objection in Mahindra’s letter “raises as a defense to the protest, the ground of
    preclusion” and interpret the letter as asserting “that a prior proceeding fully
    and finally resolved the dispute between the parties.” We read the language of
    the letter differently and disagree with the trial court’s conclusion.
    8
    The doctrine of issue preclusion (collateral estoppel) bars a party to a
    prior action, or a person in privity with such party, from relitigating any issue
    or fact actually litigated and determined in the prior action. Hansa Consult of
    N. Am. v. Hansaconsult Ingenieurgesellschaft, 
    163 N.H. 46
    , 50 (2011); see
    Aubert v. Aubert, 
    129 N.H. 422
    , 425 (1987) (recognizing collateral estoppel and
    issue preclusion as the same doctrine).
    Under certain circumstances, collateral estoppel may preclude the
    relitigation of findings made by a previous court when: (1) the issue
    subject to estoppel is identical in each action; (2) the first action resolved
    the issue finally on the merits; (3) the party to be estopped appeared in
    the first action or was in privity with someone who did; (4) the party to be
    estopped had a full and fair opportunity to litigate the issue; and (5) the
    finding at issue was essential to the first judgment.
    Hansa Consult of N. 
    Am., 163 N.H. at 50
    .
    In the letter, Mahindra did not assert a collateral estoppel defense. It did
    not allege that the issues raised before the Board and resolved in arbitration
    were identical. Rather, in the letter, Mahindra noted that the dealers asked the
    Board “to adjudicate certain alleged conduct by Mahindra that allegedly
    violates RSA 357-C:3 and RSA 357-C:7,” while the arbitration decided the
    “contractual dispute between Global Vehicles and Mahindra.” Mahindra noted
    the distinction between the dispute with Global Vehicles — which the
    arbitration governed — and the dispute before the Board. Given the distinction
    between the disputes, nothing in Mahindra’s letter can be read to assert that
    the issue before the Board was identical to the issues resolved in the
    arbitration.
    Moreover, in its letter, Mahindra did not assert that the dealers appeared
    in the arbitration action or were in privity with someone who appeared.
    Instead, the letter stated that the dealers were not a party to the Distributor
    Agreement that was at issue in the arbitration. Nonetheless, the dealers argue
    that “[a]lthough Mahindra did not use the legal label[] of privity . . ., Mahindra
    was claiming that the [dealers] were in privity with Global [Vehicles] because
    the [dealers’] protest consists ‘primarily of allegations about the Mahindra-
    Global Vehicles Distributor Agreement’” and also because Mahindra claimed
    that the dealers “intend to re-litigate Global Vehicles’ claims against Mahindra
    on Global Vehicles’ behalf.” We disagree with this interpretation.
    “The relationship between party and non-party implied by a finding of
    privity in the estoppel context has been described as one of virtual
    representation, and substantial identity.” Cook v. Sullivan, 
    149 N.H. 774
    , 779
    (2003) (quotation omitted). These phrases imply not a formal, but a functional,
    relationship, in which, at a minimum, the interests of the non-party were in
    fact represented and protected in the prior litigation. 
    Id. Thus, privity
    is found
    9
    to exist, for example, when a non-party controls or substantially participates in
    controlling the presentation or if a non-party authorizes a party in litigation to
    represent his or her interests. 
    Id. Nothing in
    Mahindra’s letter suggests that
    the dealers’ interests were in fact represented during the arbitration or that the
    dealers authorized Global Vehicles to represent their interests.
    Consequently, we reject the dealers’ argument that the third objection in
    Mahindra’s letter raised a collateral estoppel defense. Rather, in the letter,
    Mahindra simply identified a binding arbitration agreement that governed
    disputes between Mahindra and Global Vehicles. In doing so, Mahindra did
    not submit to the Board’s jurisdiction with respect to the dealers’ protest.
    We also reject the dealers’ argument that “Mahindra’s request for
    affirmative relief in its motion to strike the default judgment confer[red]
    jurisdiction on the Board and waive[d] any claim of improper service.” The
    dealers assert that “Mahindra affirmatively sought to contest not service but
    the merits of the Protest” by “requesting ‘an opportunity to contest the merits of
    the [Board’s] Opinion.’” Because Mahindra’s motion to strike again focused on
    the jurisdictional issue, we do not find that its request was sufficient to
    support a conclusion that Mahindra recognized the Board’s jurisdiction and
    submitted itself to it. In all of its filings, Mahindra consistently maintained
    that the Board lacked jurisdiction due to insufficient service of process.
    Mahindra filed the motion to vacate “for the limited purpose” of requesting that
    the Board vacate its order because Mahindra was not properly served.
    Although Mahindra “request[ed] an opportunity to contest the merits” of the
    Board’s order, it conditioned this request upon “the Board . . . decid[ing]
    service was proper.” Here, as in Lyford, Mahindra never actually addressed the
    merits of the dealers’ claims. 
    Lyford, 97 N.H. at 169
    (holding that defendant’s
    assertion in its motion to vacate default judgment that it “‘intends to defend
    said action’” “sought no determination of the merits” and therefore did not
    invoke court’s jurisdiction). Consequently, we conclude that, as a matter of
    law, the character of Mahindra’s request of the Board cannot be regarded as a
    waiver of its jurisdictional objection, and Mahindra’s actions as a whole do not
    support a conclusion that it submitted itself to the Board’s jurisdiction or that
    it waived its right to contest service of process. See Estate of 
    Lunt, 150 N.H. at 97-98
    (holding that motion to strike default judgment was based solely on
    defective service and did not waive objections to personal jurisdiction); Duncan
    v. McDonough, 
    105 N.H. 308
    , 310-11 (1964) (concluding that defendant did
    not waive his right to contest jurisdiction because all of his actions “pertained
    to the jurisdictional issue and were in pursuance thereof”).
    Finally, the dealers argue that, to the extent that Mahindra contests
    personal jurisdiction, it waived that issue by failing to include it in its motion to
    vacate the default judgment. Implicit in Mahindra’s argument that it never
    received proper service is the argument that the Board never obtained personal
    jurisdiction over Mahindra because “[i]n order to obtain jurisdiction over an
    10
    out-of-state defendant, proper service of process is required.” Impact Food
    
    Sales, 160 N.H. at 390
    . Therefore, because Mahindra pursued its challenge to
    service of process throughout this litigation, we conclude that it did not waive
    its argument that the Board lacked personal jurisdiction to adjudicate the
    protest.
    IV. Conclusion
    We hold that the trial court erred in finding that Mahindra waived its
    objection to service of process and submitted itself to the jurisdiction of the
    Board. Consequently, because the Board never obtained personal jurisdiction
    over Mahindra, we need not reach Mahindra’s argument that the trial court
    erred in finding that the Board had subject matter jurisdiction to adjudicate
    the dealers’ claims.
    Vacated and remanded.
    DALIANIS, C.J., and HICKS and BASSETT, JJ., concurred.
    11