Michael E. Hirsch v. Amper Financial Services, LLC (070751) , 215 N.J. 174 ( 2013 )


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  •                                                       SYLLABUS
    (This syllabus is not part of the opinion of the Court. It has been prepared by the Office of the Clerk for the
    convenience of the reader. It has been neither reviewed nor approved by the Supreme Court. Please note that, in the
    interest of brevity, portions of any opinion may not have been summarized.)
    Michael E. Hirsch v. Amper Financial Services, LLC (A-9-12) (070751)
    Argued May 13, 2013 -- Decided August 7, 2013
    LaVECCHIA, J., writing for a unanimous Court.
    The issue in this appeal is whether it was proper to compel arbitration between a non-signatory and a
    signatory to a contract containing an arbitration clause on the basis that the parties and claims were sufficiently
    intertwined to warrant application of equitable estoppel.
    This action involves claims by plaintiffs Michael Hirsch, Robyn Hirsch, and Hirsch, LLP, that they lost
    money invested in securities that were part of a “Ponzi” scheme. In 2002, plaintiffs’ accountant, EisnerAmper LLP,
    referred them to Marc Scudillo, a financial advisor employed by Amper Financial Services, LLC (AFS), for
    investment planning. Scudillo also served as a representative for Securities America, Inc. (SAI), a separate
    corporation that served as a broker-dealer handling securities transactions. Plaintiffs hired Scudillo and invested in a
    portfolio with a conservative investment strategy. Their relationship was not formalized by a written contract. Later,
    on Scudillo’s recommendation, plaintiffs purchase securitized notes from Medical Provider Financial Corporation
    (Med Cap) totaling $550,000. Plaintiffs signed two applications with SAI for the purchase of the Med Cap notes.
    Scudillo signed each of these agreements as the “registered representative” of SAI. Each SAI application contained
    an arbitration clause requiring disputes to be arbitrated by the Financial Industry Regulatory Authority (FINRA).
    In 2008, one of the notes defaulted. Scudillo assured plaintiffs that the Med Cap investments were still safe.
    In 2009, the United States Securities and Exchange Commission launched an investigation and charged Med Cap
    senior officers with securities fraud. Plaintiffs eventually lost their investment in the Med Cap notes and filed two
    separate actions. First, they instituted FINRA arbitration proceedings against SAI and Scudillo, alleging breach of
    contract, fraud, breach of fiduciary duties, negligence, violations of federal and state securities laws, and conspiracy.
    Second, plaintiffs filed a complaint in the Law Division against EisnerAmper and AFS, alleging breach of contract,
    violations of the New Jersey Consumer Fraud Act, breach of fiduciary duties, negligent supervision,
    misrepresentation, violations of the New Jersey Uniform Securities Law, and malpractice.
    In the Law Division action, AFS and EisnerAmper denied plaintiffs’ allegations and filed a third-party
    complaint against SAI for indemnification and contribution. SAI moved to compel arbitration, arguing that (1) the
    language of the arbitration clause is sufficiently broad to cover the disputes with AFS and EisnerAmper; (2) AFS is
    a party to the arbitration clause because Scudillo, who served as a representative for both SAI and AFS, signed the
    arbitration agreement; (3) AFS and EisnerAmper are subject to the arbitration agreement under agency principles;
    and (4) AFS and EisnerAmper are subject to the arbitration agreement under the doctrine of equitable estoppel. AFS
    and EisnerAmper joined in SAI’s motion. The trial court granted the motion, finding that plaintiffs were attempting
    to circumvent the policy favoring arbitration by not naming SAI as a defendant in the Law Division action.
    The Appellate Division affirmed for different reasons. Relying on EPIX Holdings Corp. v. Marsh &
    McLennan Cos., Inc., 
    410 N.J. Super. 453
     (App. Div. 2009), the panel concluded that the “complex and intertwined
    relationship” between the parties provides “sufficient basis to invoke estoppel” to compel arbitration. The Court
    granted plaintiffs’ petition for certification. 
    212 N.J. 288
     (2012).
    HELD: Although traditional contract principles may in certain cases warrant compelling arbitration absent an
    arbitration clause, the intertwinement of the parties and claims in a dispute, viewed in isolation, is insufficient to
    warrant application of equitable estoppel to compel arbitration.
    1. The strong preference to enforce arbitration agreements is not without limits. The preliminary question is whether,
    under state contract-law principles, there is a valid agreement to arbitrate. This arbitrability analysis underscores the
    fundamental principle that a party must agree to submit to arbitration. In the absence of an express arbitration clause,
    courts can compel parties to arbitrate by applying principles of contract law, such as equitable estoppel. (pp. 13-16)
    2. In EPIX Holdings, the appellate panel held that a non-signatory to an arbitration agreement, which was the parent
    company of a signatory, may compel the other signatory to arbitrate because the claims and parties were
    “substantially connected” and the claims fell within the scope of the arbitration clause. Another case, Angrisani v.
    Financial Technology Ventures, L.P., 
    402 N.J. Super. 138
     (App. Div. 2008), involved claims against Nexxar Group,
    Inc., with whom the plaintiff had an employment contract containing an arbitration clause, and claims against
    Financial Technology Ventures, L.P. (FTV), from whom the plaintiff had purchased Nexxar stock pursuant to an
    agreement that did not include an arbitration clause. The panel concluded that the plaintiff could not be compelled to
    arbitrate his claims against FTV because he did not engage in any conduct that could support a finding of equitable
    estoppel. The panel noted that other cases applying equitable estoppel to compel arbitration generally involved
    claims against a non-signatory to the contract that was closely aligned to a contracting party, such as a parent or
    successor corporation. In this appeal, the panel’s decision further reflects an emerging “intertwinement” theory--
    described as an extension of equitable estoppel--that the Court now addresses and limits. (pp. 17-21)
    3. Courts properly have recognized that arbitration may be compelled by a non-signatory on the basis of agency
    principles. That said, use of equitable estoppel as a basis to compel arbitration has limited applicability. Application
    of estoppel to compel arbitration based solely on the connection between the parties and claims overlooks that the
    parties are giving up their right to sue in court when they agree to use arbitration to resolve their disputes. The
    decision to compel arbitration in EPIX Holdings was appropriate given the agency relationship between the parent
    and subsidiary corporations in the litigation, not because of a theory of intertwinement. Equitable estoppel is
    invoked in the interests of justice and fairness. It does not apply absent proof that a party detrimentally relied on
    another party’s conduct. (pp. 21-24)
    4. In this case, the only arbitration clause is in the contract between plaintiffs and SAI. The clause mentions no other
    parties aside from Scudillo, who served as SAI’s representative when executing the agreement. There is no express
    arbitration obligation with respect to AFS or EisnerAmper. Also, AFS and EisnerAmper did not have standing to
    compel arbitration under an agency relationship. Scudillo signed the contract as an agent of SAI, not as an agent of
    AFS or EisnerAmper. SAI shares no corporate ownership with AFS or EisnerAmper. Though plaintiffs’ claims
    against defendants all arose out of the same alleged Ponzi scheme and the parties had some form of relationship with
    each other, that intertwinement of claims and parties alone is insufficient to warrant application of equitable
    estoppel. There is no evidence in the record that AFS or EisnerAmper expected to arbitrate their disputes in
    detrimental reliance on plaintiffs’ conduct. The motion to compel arbitration should have been denied. (pp. 24-28)
    The judgment of the Appellate Division is REVERSED, and the matter is REMANDED to the Law
    Division for further proceedings.
    CHIEF JUSTICE RABNER; JUSTICES ALBIN, HOENS, and PATTERSON; and JUDGES
    RODRÍGUEZ and CUFF (both temporarily assigned) join in JUSTICE LaVECCHIA’s opinion.
    2
    SUPREME COURT OF NEW JERSEY
    A-9 September Term 2012
    070751
    MICHAEL E. HIRSCH, ROBYN J.
    HIRSCH, and HIRSCH, LLP,
    Plaintiffs-Appellants,
    v.
    AMPER FINANCIAL SERVICES,
    LLC, and EISNERAMPER, LLP
    (f/k/a AMPER, POLITIZNER &
    MATTIA, LLP),
    Defendants/Third-Party
    Plaintiffs-Respondents,
    v.
    SECURITIES AMERICA, INC.,
    Third-Party Defendant-
    Respondent.
    Argued May 13, 2013 – Decided August 7, 2013
    On certification to the Superior Court,
    Appellate Division.
    Joel N. Kreizman argued the cause for
    appellants (Scarinci & Hollenbeck,
    attorneys).
    Denis C. Dice, a member of the Pennsylvania
    bar, argued the cause for respondent
    (Marshall, Dennehey, Warner, Coleman &
    Goggin, attorneys; Joel M. Wertman, on the
    brief).
    Craig S. Hilliard on behalf of respondents
    Amper Financial Services, LLC and
    EisnerAmper, LLP join in the brief by
    respondent Securities America, Inc. (Stark &
    Stark, attorneys).
    JUSTICE LaVECCHIA delivered the opinion of the Court.
    Commercial arbitration has developed as a popular method of
    dispute resolution for complex business relationships.     Parties
    to a contract can customize an arbitration to handle particular
    types of business transactions, including adopting their own
    procedural rules, selecting the substantive law applicable to
    the dispute, and appointing arbitrators with specialized
    expertise.   Additionally, parties can take solace in knowing
    that the arbitral award likely will be confirmed and enforced in
    light of the deference for arbitration’s finality.    For those
    reasons, arbitration can be a cost-effective and speedy method
    of resolving litigation.
    However, because parties must waive their right to pursue
    claims in state or federal court, there ordinarily must be an
    agreement to arbitrate.    Typically, parties reach an agreement
    by including an arbitration clause in a contract, which provides
    evidence to a court that the parties agreed to arbitrate
    disputes.    A court then can determine whether a particular claim
    falls within the scope of the arbitration clause.
    In this case, the trial court granted a motion to compel
    arbitration between a non-signatory and a signatory to a
    contract containing an arbitration clause.   Even though the
    2
    signatory had not expressly agreed to arbitrate any disputes
    with the non-signatory, the court found that the parties and
    claims were sufficiently intertwined to warrant application of
    equitable estoppel.     The Appellate Division affirmed.
    We now reverse and hold that the trial court should have
    denied the motion to compel arbitration.     Commercial arbitration
    is a creature of contract.     Although traditional principles of
    contract may in certain cases warrant compelling arbitration
    absent an arbitration clause, the intertwinement of the parties
    and claims in a dispute, viewed in isolation, is insufficient to
    warrant application of equitable estoppel.
    Equitable estoppel should be used sparingly to compel
    arbitration.   It is a theory “designed to prevent injustice by
    not permitting a party to repudiate a course of action on which
    another party has relied to his detriment.”     Knorr v. Smeal, 
    178 N.J. 169
    , 178 (2003).     Equitable estoppel is more properly
    viewed as a shield to prevent injustice rather than a sword to
    compel arbitration.
    I.
    A.
    Michael Hirsch, Robyn Hirsch, and Hirsch, LLP (collectively
    plaintiffs) lost a significant sum of money invested in
    3
    securities that allegedly were part of a “Ponzi” scheme.1
    Plaintiffs filed suit against various parties involved in the
    purchase of the securities:     Securities America, Inc. (SAI),
    Marc Scudillo, Amper Financial Services, LLC (AFS), and
    EisnerAmper, LLP.
    Scudillo was employed as a financial advisor by AFS, a
    financial services firm associated with EisnerAmper, an
    accounting firm.2   EisnerAmper often referred clients to AFS for
    wealth planning services.     Scudillo, who maintained brokerage
    licenses, was responsible for advising clients on issues such as
    asset allocation, retirement planning, and insurance.
    Meanwhile, Scudillo also served as a representative for
    SAI, a separate corporation that served as a broker-dealer
    handling securities transactions.      According to plaintiffs,
    Scudillo was compensated by SAI as a salesperson for promoting
    certain financial products.
    In the middle of 2002, EisnerAmper referred plaintiffs, who
    had been using EisnerAmper as their accountant, to Scudillo and
    1
    A “Ponzi” scheme is “a classic, pyramid-style investment
    fraud,” in which “no investment is ever made.” In re
    Application of Matthews, 
    94 N.J. 59
    , 64 (1983). Rather, “the
    promised returns for the first set of investors are paid from
    the proceeds garnered from a second set of investors. The
    second set of investors is then paid off with the funds
    deposited by a third set of investors, and so on.” 
    Ibid.
    2
    Scudillo was the managing partner and fifty percent owner of
    AFS. The other fifty percent ownership interest in AFS was held
    by EisnerAmper.
    4
    AFS for investment planning.     Plaintiffs hired Scudillo and
    agreed to invest approximately $3.4 million in an initial
    portfolio.   Plaintiffs agreed to a conservative investment
    strategy, which Scudillo described in several documents dated
    November 2002 as “[w]ealth building through a prudent and
    conservative allocation of investments” and “[w]illing to
    sacrifice a higher return for principal stability.”
    Scudillo’s compensation was calculated as a percentage of
    plaintiffs’ total asset value under his management.     As part of
    the arrangement, Scudillo met with plaintiffs several times per
    year to discuss any changes in investment strategies.     However,
    plaintiffs’ relationship with Scudillo was never formalized by a
    written contract.
    In 2004, Scudillo recommended that plaintiffs purchase
    securitized notes in the amount of $550,000.     On Scudillo’s
    recommendation, plaintiffs purchased two notes from Medical
    Provider Financial Corporation (Med Cap):     $300,000 in a Class
    ‘A’ Note on July 13, 2004; and $250,000 in a Class ‘A’ Note on
    April 10, 2006.     Plaintiffs reinvested -- again on Scudillo’s
    advice -- the principal from these two investments into another
    two Med Cap notes: $300,000 in a Class ‘A’ Note on July 11,
    2007; and $250,000 in a Class ‘B’ Note on May 6, 2008.
    Notably, plaintiffs signed two applications with SAI for
    the purchase of the Med Cap notes:     one on June 29, 2004, in the
    5
    name of Hirsch, LLP, and the other on June 7, 2006, in the names
    of Michael and Robyn Hirsch.   Scudillo signed each of these
    agreements as the “registered representative” and the
    “principal” of SAI.   Each of the SAI applications incorporated
    an arbitration clause:
    This   agreement   contains    a   predispute
    arbitration   clause.       By   signing   an
    arbitration agreement the parties agree as
    follows:
    A) All parties to this agreement are giving
    up the right to sue each other in court,
    including the right to a trial by jury,
    except as provided by the rules of the
    arbitration forum in which a claim is
    filed.
    B) Arbitration awards are generally final
    and binding, a party’s ability to have a
    court reverse or modify an arbitration
    award is very limited.
    C) The ability of the parties to obtain
    documents, witness statements and other
    discovery is generally more limited in
    arbitration than in court proceedings.
    D) The arbitrators do not have to explain
    the reason(s) for their award.
    E) The panel of arbitrators will typically
    include a minority of arbitrators who
    were   or   are   affiliated with   the
    securities industry.
    F) The rules of some arbitration forums may
    impose time limits for bringing a claim
    in arbitration. In some cases, a claim
    that is ineligible for arbitration may
    be brought in court.
    6
    G) The rules of the arbitration forum in
    which the claim is filed, and any
    amendments     thereto,     shall  be
    incorporated into this agreement.
    All controversies that may arise between us
    (including, but not limited to controversies
    concerning     any    account,     order    or
    transaction,      or     the     continuation,
    performance, interpretation or breach of
    this or any other agreement between us,
    whether entered into or arising before, on
    or after the date this account is opened)
    shall   be   determined   by  arbitration   in
    accordance with the rules then prevailing of
    the New York Stock Exchange, Inc., or the
    [National Association of Securities Dealers
    (NASD)] as I may designate.      If I do not
    notify you in writing of my designation
    within five (5) days after I receive from
    you a written demand for arbitration, then I
    authorize you to make such designation on my
    behalf. I understand that judgment upon any
    arbitration award may be entered in any
    court of competent jurisdiction.
    Based on that contractual language, arbitration was to be
    handled by the Financial Industry Regulatory Authority (FINRA),3
    3
    In many ways, FINRA arbitration procedures are similar to those
    used in other institutional arbitrations, such as the American
    Arbitration Association. The claimant initiates the proceedings
    by filing a statement of claim, the respondent files an answer,
    and the parties together appoint three arbitrators. FINRA Code
    of Arbitration Procedure for Customer Disputes §§ 12302-12303,
    12400-12403 [hereinafter FINRA Code]. Prehearing conferences
    are scheduled to resolve preliminary issues, and discovery
    proceeds according to the Codes of Arbitration Procedure. Id.
    §§ 12500-12501, 12505-12514. At the conclusion of discovery, a
    hearing is held to allow the parties to present evidence and
    arguments in support of their claims. Id. § 12600. After the
    hearing, the arbitrators consider the issues and render an
    award. Id. § 12904.
    An award rendered at the conclusion of FINRA arbitration is
    subject to limited review in court. The Federal Arbitration Act
    7
    an organization “created through the consolidation of NASD and
    the member regulation, enforcement and arbitration operations of
    the New York Stock Exchange” in July 2007.       FINRA, NASD and NYSE
    Member Regulation Combine to Form the Financial Industry
    Regulatory Authority - FINRA, available at
    http://www.finra.org/Newsroom/NewsReleases/2007/p036329 (last
    visited July 25, 2013).
    B.
    In 2008, the Class ‘A’ Med Cap Note for $300,000 defaulted.
    According to plaintiffs, Scudillo reassured them that the
    investment was still safe, and, at all relevant times,
    maintained that the Med Cap notes were low-risk securities
    consistent with plaintiffs’ investment goals.
    The following year, plaintiffs’ investments in the Med Cap
    notes suffered additional setbacks.       The United States
    Securities and Exchange Commission (SEC) launched an
    investigation into Med Cap and placed all interest payments on
    hold.   In July 2009, the SEC charged Med Cap senior officers
    with securities fraud and placed the corporation in
    receivership.   Then, in January 2010, the Commonwealth of
    Massachusetts launched its own investigation into Med Cap and
    provides that a court only may vacate an award in limited
    circumstances. 
    9 U.S.C.A. § 10
    . If the award is not ultimately
    vacated, the court can confirm or modify the award. 
    9 U.S.C.A. §§ 9
    , 11.
    8
    reached similar conclusions.    Taken together, these
    investigations indicated that the Med Cap notes were being
    operated as a Ponzi scheme.
    Plaintiffs eventually lost the entirety of their investment
    in the Med Cap notes and filed two separate actions in October
    and November 2010.    First, plaintiffs instituted arbitration
    proceedings with FINRA against SAI and Scudillo in October 2010.
    Plaintiffs alleged breach of contract, fraud, breach of
    fiduciary duties, negligence, gross negligence, unjust
    enrichment, violations of federal and state securities laws, and
    conspiracy.   Second, plaintiffs filed a complaint in the Law
    Division, including a demand for trial by jury, against AFS and
    EisnerAmper in November 2010.    Plaintiffs alleged breach of
    contract, violations of the New Jersey Consumer Fraud Act,
    breach of fiduciary duties, negligent supervision, negligent
    misrepresentation, violations of the New Jersey Uniform
    Securities Law, and professional malpractice.
    In January 2011, AFS and EisnerAmper filed an answer
    denying the entirety of the allegations, and they filed a third-
    party complaint against SAI.    In their third-party complaint,
    AFS and EisnerAmper sought indemnification and contribution,
    arguing that should they be found liable to plaintiffs, SAI was
    a joint tortfeasor.
    9
    Several months later, SAI filed in the Law Division a
    Motion to Compel Arbitration and Stay Proceedings Pending
    Arbitration.   In its motion, SAI argued that (1) the language of
    the arbitration clause is sufficiently broad to cover the
    disputes with AFS and EisnerAmper; (2) AFS is a party to the
    arbitration clause because Scudillo, who served as a
    representative for SAI and AFS, signed the arbitration
    agreement; (3) AFS and EisnerAmper are subject to the
    arbitration agreement under agency principles; and (4) AFS and
    EisnerAmper are subject to the arbitration agreement under the
    doctrine of equitable estoppel.    AFS and EisnerAmper joined in
    SAI’s Motion to Compel Arbitration, and plaintiffs opposed the
    motion.
    After hearing oral argument on the motion, the trial court
    granted SAI’s motion.   The court relied on Alfano v. BDO
    Seidman, LLP, 
    393 N.J. Super. 560
     (App. Div. 2007), in
    concluding that plaintiffs were “attempting to circumvent the
    policy favoring arbitration” by failing to name SAI as a
    defendant in the civil action filed in the Law Division.
    The Appellate Division affirmed the trial court’s judgment
    but relied on a different rationale.    First, the panel
    acknowledged this state’s “long-standing policy favoring
    arbitration as a speedy and efficient approach to dispute
    resolution,” as well as the Federal Arbitration Act’s preference
    10
    to resolve contractual ambiguities in favor of arbitration.
    Second, the panel broadly interpreted the arbitration clause in
    light of the preference for arbitration.   Third, the panel
    applied equitable estoppel -- predominantly using the analysis
    from EPIX Holdings Corp. v. Marsh & McLennan Cos., Inc., 
    410 N.J. Super. 453
    , 463-68 (App. Div. 2009) -- to conclude that
    compelling arbitration was the appropriate course of action.    In
    its view, “[t]he complex and intertwined relationship between
    and among plaintiffs, Scudillo, EisnerAmper and AFS is an
    ‘integral’ one which provides ‘sufficient basis to invoke
    estoppel,’” (quoting 
    id. at 466
    ).
    We granted plaintiffs’ petition for certification.      Hirsch
    v. Amper Fin. Servs., LLC, 
    212 N.J. 288
     (2012).
    II.
    Plaintiffs argue that the Appellate Division erred in
    affirming the order compelling arbitration.   They maintain that
    arbitration can only be compelled when parties agree to
    arbitrate their disputes by inserting an arbitration clause into
    a contract.   Because the arbitration clause here only applied to
    disputes arising between plaintiffs and SAI, the arbitration
    should exclude AFS and EisnerAmper.
    Plaintiffs contend that the Appellate Division’s
    application of equitable estoppel to compel arbitration should
    be rejected because such a decision negates the contractual
    11
    requirement for arbitration.   Alternatively, even should
    equitable estoppel be appropriate, plaintiffs argue that its
    application here contravenes language found in the arbitration
    clause.
    Further, plaintiffs call on this Court to establish the
    parameters of the theory of intertwinement applied by the
    Appellate Division.   Finally, plaintiffs argue that the
    appropriate forum, if all the claims must indeed be resolved
    together, is the Law Division rather than FINRA because the bulk
    of their claims primarily arise out of interactions and dealings
    with AFS and EisnerAmper, not with SAI.
    In response, SAI argues that the Appellate Division
    properly applied the well-recognized doctrine of equitable
    estoppel to compel arbitration.    SAI contends that the plain
    language of the arbitration clause is sufficiently broad to
    encompass the claims against AFS and EisnerAmper.    In its view,
    all of the claims arose out of the transactions contemplated by
    the contract between plaintiffs and SAI.    Specifically, the
    claims focus on the purchase of the Med Cap notes, which were
    the focus of the contract.
    Moreover, SAI cites the strong presumption in favor of
    arbitration in both state and federal courts.    For that reason,
    SAI contends that the Superior Court is not the appropriate
    12
    forum for resolving the claims; instead, the claims should be
    resolved through the FINRA arbitration.
    AFS and EisnerAmper adopted SAI’s arguments without
    submitting additional briefs.
    III.
    A.
    Orders compelling arbitration are deemed final for purposes
    of appeal.   R. 2:2-3(a); GMAC v. Pittella, 
    205 N.J. 572
    , 587
    (2011).   We review those legal determinations de novo.    See
    Manalapan Realty, L.P. v. Twp. Comm. of Manalapan, 
    140 N.J. 366
    ,
    378 (1995) (“A trial court’s interpretation of the law and the
    legal consequences that flow from established facts are not
    entitled to any special deference.”).     In reviewing such orders,
    we are mindful of the strong preference to enforce arbitration
    agreements, both at the state and federal level.    See Hojnowski
    v. Vans Skate Park, 
    187 N.J. 323
    , 341-42 (2006) (noting federal
    and state preference for enforcing arbitration agreements);
    Garfinkel v. Morristown Obstetrics & Gynecology Assocs., P.A.,
    
    168 N.J. 124
    , 131 (2001) (recognizing “arbitration as a favored
    method of resolving disputes”).
    The Federal Arbitration Act (FAA), 
    9 U.S.C.A. §§ 1
     to 16,
    was enacted “to abrogate the then-existing common law rule
    disfavoring arbitration agreements ‘and to place arbitration
    agreements upon the same footing as other contracts.’”
    13
    Martindale v. Sandvick, Inc., 
    173 N.J. 76
    , 84 (2002) (quoting
    Gilmer v. Interstate/Johnson Lane Corp., 
    500 U.S. 20
    , 24, 
    111 S. Ct. 1647
    , 1651, 
    114 L. Ed. 2d 26
    , 36 (1991)).     Section 2 of the
    FAA provides:
    A written provision in any . . . contract
    evidencing a transaction involving commerce
    to settle by arbitration a controversy
    thereafter arising out of such contract or
    transaction, or the refusal to perform the
    whole or any part thereof, or an agreement
    in writing to submit to arbitration an
    existing controversy arising out of such a
    contract, transaction, or refusal, shall be
    valid, irrevocable, and enforceable, save
    upon such grounds as exist at law or in
    equity for the revocation of any contract.
    [
    9 U.S.C.A. § 2
    .]
    The New Jersey Arbitration Act (Arbitration Act), N.J.S.A.
    2A:23B-1 to -32, is similar in nature to the FAA.     The
    Arbitration Act, in part, provides “[a]n agreement contained in
    a record to submit to arbitration any existing or subsequent
    controversy arising between the parties to the agreement is
    valid, enforceable, and irrevocable except upon a ground that
    exists at law or in equity for the revocation of a contract.”
    N.J.S.A. 2A:23B-6(a).
    However, the preference for arbitration “is not without
    limits.”   Garfinkel, supra, 
    168 N.J. at 132
    .   A court must first
    apply “state contract-law principles . . . [to determine]
    whether a valid agreement to arbitrate exists.”     Hojnowski,
    14
    supra, 
    187 N.J. at 342
    .     This preliminary question, commonly
    referred to as arbitrability, underscores the fundamental
    principle that a party must agree to submit to arbitration.
    Garfinkel, 
    supra,
     
    168 N.J. at 132
     (“The point is to assure that
    the parties know that in electing arbitration as the exclusive
    remedy, they are waiving their time-honored right to sue.”
    (internal quotation marks omitted)); Guidotti v. Legal Helpers
    Debt Resolution, L.L.C., 
    716 F.3d 764
    , ___ (3d Cir. 2013) (slip
    op. at 13) (explaining that “a judicial mandate to arbitrate
    must be predicated upon the parties’ consent” (citation
    omitted)).     Notably, the arbitrability analysis is expressly
    included in the Arbitration Act.       See N.J.S.A. 2A:23B-6(b) (“The
    court shall decide whether an agreement to arbitrate exists . .
    . .”).
    We have explained that “‘a state cannot subject an
    arbitration agreement to more burdensome requirements than those
    governing the formation of other contracts.’”      Hojnowski, supra,
    
    187 N.J. at 342
     (quoting Leodori v. CIGNA Corp., 
    175 N.J. 293
    ,
    302, cert. denied, 
    540 U.S. 938
    , 
    124 S. Ct. 74
    , 
    157 L. Ed. 2d 250
     (2003)).    In evaluating the existence of an agreement to
    arbitrate, a court “consider[s] the contractual terms, the
    surrounding circumstances, and the purpose of the contract.”
    Marchak v. Claridge Commons, Inc., 
    134 N.J. 275
    , 282 (1993)
    (citation omitted).
    15
    After finding the existence of an arbitration clause, a
    court then must evaluate whether the particular claims at issue
    fall within the clause’s scope.    A court must look to the
    language of the arbitration clause to establish its boundaries.
    See Garfinkel, 
    supra,
     
    168 N.J. at 132
    .    Importantly, “a court
    may not rewrite a contract to broaden the scope of arbitration.”
    
    Ibid.
     (internal quotation marks omitted).
    B.
    At issue in this appeal is the application of equitable
    estoppel to compel arbitration.    The United States Supreme Court
    has recognized that, in the context of arbitration,
    “‘traditional principles’ of state law allow a contract to be
    enforced by or against nonparties to the contract through
    ‘assumption, piercing the corporate veil, alter ego,
    incorporation by reference, third party beneficiary theories,
    waiver and estoppel.’”   Arthur Andersen LLP v. Carlisle, 
    556 U.S. 624
    , 631, 
    129 S. Ct. 1896
    , 1902, 
    173 L. Ed. 2d 832
    , 840
    (2009) (emphasis added) (quoting 21 Williston on Contracts §
    57:19, at 183 (4th ed. 2001)).    In other words, in assessing
    whether parties can be compelled to arbitrate, courts can use
    principles of contract law even in the absence of an express
    arbitration clause.   See ibid.
    As previously explained by this Court,
    [e]quitable estoppel has been defined as
    16
    the   effect   of   the   voluntary
    conduct of a party whereby he is
    absolutely precluded, both at law
    and in equity,      from asserting
    rights which might perhaps have
    otherwise existed . . . as against
    another person, who has in good
    faith relied upon such conduct,
    and has been led thereby to change
    his position for the worse . . . .
    The doctrine is designed to prevent a
    party’s disavowal of previous conduct if
    such repudiation would not be responsive to
    the demands of justice and good conscience.
    [Heuer v. Heuer, 
    152 N.J. 226
    , 237 (1998)
    (internal quotation marks and citations
    omitted).]
    Equitable estoppel “is invoked in the interests of justice,
    morality and common fairness.”   Knorr, 
    supra,
     
    178 N.J. at 178
    (internal quotation marks omitted); see also Summer Cottagers’
    Assoc. of Cape May v. City of Cape May, 
    19 N.J. 493
    , 503-04
    (1955) (noting that doctrine prevents party “from taking a
    course of action that would work injustice and wrong to one who
    with good reason and in good faith has relied upon such conduct”
    (citations omitted)).
    To establish equitable estoppel, parties must prove that an
    opposing party “engaged in conduct, either intentionally or
    under circumstances that induced reliance, and that [they] acted
    or changed their position to their detriment.”   Knorr, supra,
    
    178 N.J. at 178
     (citation omitted).   In other words, equitable
    17
    estoppel, unlike waiver, requires detrimental reliance.          
    Ibid.
    With that in mind, two Appellate Division decisions warrant our
    review.
    In EPIX Holdings, supra, the Appellate Division recognized
    that “a non-signatory to an arbitration agreement may compel a
    signatory to arbitrate.”     
    410 N.J. Super. at 463
    .    EPIX Holdings
    Corp., a professional employer organization, entered into a
    workers’ compensation insurance agreement with National Union
    Fire Insurance Company (National Union), a subsidiary of
    American International Group, Inc. (AIG).       
    Id. at 459-60
    .    The
    Payment Agreement between EPIX and National Union “expressly set
    forth in detail the terms and conditions of EPIX’s payment
    obligation.”   
    Id. at 460
    .    “The Payment Agreement also contained
    an arbitration clause” which provided that disputes other than
    payment issues “must be submitted to arbitration.”         
    Id.
     at 460-
    61.   EPIX ultimately filed suit against National Union, AIG, and
    several other related companies.       
    Id. at 461
    .   The claims arose
    out of “an alleged elaborate conspiracy . . . to manipulate the
    market for insurance.”     
    Ibid.
     (internal quotation marks
    omitted).   AIG, in response, moved to compel arbitration, but
    the trial court denied the motion because AIG was not a party to
    the Payment Agreement containing the arbitration clause even
    though its subsidiary was a signatory.       
    Id. at 462
    .
    18
    The Appellate Division reversed, reasoning that (1) “AIG
    ha[d] standing as a non-signatory to compel arbitration” because
    the claims and parties were “substantially interconnected,” 
    id. at 467-68
    , and (2) EPIX’s claims fell within the scope of the
    arbitration clause, 
    id. at 475
    .    The panel noted that “the
    principle of equitable estoppel has been invoked, under
    appropriate circumstances, to force an objecting signatory to
    arbitrate the same claims against a non-signatory as alleged
    against the other party to the contract.”    
    Id. at 465-66
    .
    “[E]ven where the inextricable connectivity was not considered
    itself dispositive of the issue, the combination of the
    requisite nexus of the claim to the contract together with the
    integral relationship between the non-signatory and the other
    contracting party [has been] recognized as a sufficient basis to
    invoke estoppel.”   
    Id. at 466
     (emphasis removed).
    The conclusion in EPIX Holdings stands in contrast to the
    result of an earlier decision in Angrisani v. Financial
    Technology Ventures, L.P., 
    402 N.J. Super. 138
     (App. Div. 2008).
    There, the plaintiff, Frank Angrisani, entered into two
    contracts: an employment contract with Nexxar Group, Inc.
    (Nexxar)4 and a stock purchase agreement with Financial
    Technology Ventures, L.P. (FT Ventures) to purchase shares in
    4
    The plaintiff actually entered into a contract with Nexxar’s
    predecessor; however, that distinction is not relevant for
    purposes of this discussion. See id. at 143-44.
    19
    Nexxar.   Id. at 143-44.    The employment contract with Nexxar
    included an arbitration clause that required the plaintiff and
    Nexxar to “arbitrate any and all controversies, claims or
    disputes arising out of” the contract or employment relationship
    before the American Arbitration Association.        Id. at 149.
    However, the stock purchase agreement with FT Ventures did not
    contain an agreement to arbitrate disputes.        Id. at 145.
    Angrisani filed claims against Nexxar and FT Ventures after
    his agreements with the two companies took a turn for the worse.
    Id. at 145-46.   Angrisani asserted multiple claims against FT
    Ventures and Nexxar.   Id. at 146.       In response, Nexxar and FT
    Ventures jointly filed a motion to compel arbitration.           Ibid.
    The trial court granted the motion, ibid., but the Appellate
    Division reversed in part, id. at 147.       The panel concluded
    that, although Angrisani’s “claims against Nexxar [fell] within
    the arbitration provision of his employment agreement,” the
    “claims against FT Ventures [were] not covered by the
    arbitration provision.”     Ibid.     In other words, Angrisani could
    “not be compelled to arbitrate those claims [against FT
    Ventures] because the stock purchase agreement . . . [did] not
    provide for arbitration.”     Ibid.
    The Appellate Division specifically rejected FT Ventures’s
    argument that Angrisani was “equitably estopped from refusing to
    arbitrate those claims because they [were] intertwined with and
    20
    dependent upon the employment agreement.”      Id. at 153 (internal
    quotation marks omitted).     The panel reasoned that Angrisani
    “did not engage in any course of conduct that could support a
    finding of equitable estoppel.”     Ibid.   The panel also
    distinguished several federal cases that applied equitable
    estoppel to compel arbitration, finding that “those cases
    generally involve[d] situations where a party to a contract
    containing an arbitration clause [sought] to bring an action . .
    . against a non-signatory to the contract that [was] closely
    aligned to a contracting party, such as a parent or successor
    corporation.”   Id. at 154.
    These two Appellate Division decisions are not in
    synchronicity in their rationales concerning the application of
    equitable estoppel to compel arbitration.      The panel’s decision
    in this appeal further reflects an emerging “intertwinement”
    theory -- described as an extension of equitable estoppel --
    that has never been addressed by this Court.      We now address
    that doctrine and limit its application.
    IV.
    A.
    At the outset, it must be acknowledged that, as a matter of
    New Jersey law, courts properly have recognized that arbitration
    may be compelled by a non-signatory against a signatory to a
    contract on the basis of agency principles.      See, e.g., Alfano,
    21
    
    supra,
     
    393 N.J. Super. at 569-70
     (compelling arbitration after
    finding agency relationship existed between non-signatory and
    signatory to contract).     That said, although equitable estoppel
    may be used in certain circumstances as a basis to compel
    arbitration, its use has limited applicability.    Application of
    estoppel to compel arbitration, when the rationale rests solely
    on the connection between the parties and claims, overlooks our
    case law emphasizing that parties are giving up their right to
    sue in court when they agree to use the alternative dispute
    resolution technique of arbitration.     See Garfinkel, 
    supra,
     
    168 N.J. at 132
    .
    Stated simply, we reject intertwinement as a theory for
    compelling arbitration when its application is untethered to any
    written arbitration clause between the parties, evidence of
    detrimental reliance, or at a minimum an oral agreement to
    submit to arbitration.     As explained earlier, equitable estoppel
    “is invoked in the interests of justice, morality and common
    fairness.”     Knorr, 
    supra,
     
    178 N.J. at 178
     (internal quotation
    marks omitted).    Estoppel cannot be applied solely because the
    parties and claims are intertwined, and, to the extent that EPIX
    Holdings suggests otherwise in its rationale, it extends
    equitable estoppel beyond its proper scope.
    We have not yet had the occasion to review the underlying
    rationale used in EPIX Holdings to compel arbitration.     The
    22
    decision to compel arbitration in EPIX Holdings was appropriate
    given the agency relationship between the parent and subsidiary
    insurance corporations in the litigation.    See 
    410 N.J. Super. at 458-59
    .    However, we reject that panel’s reliance on a theory
    of intertwinement under the guise of equitable estoppel.       The
    Appellate Division was mistaken in concluding that the
    intertwinement of claims and parties in the litigation -- in and
    of itself -- was sufficient to give a non-signatory corporation
    standing to compel arbitration.    See 
    id. at 467-68
    .   The
    appropriate analysis would have focused on the agency
    relationship between the parent and subsidiary corporations in
    relation to their intertwinement with the plaintiff’s claims and
    the relevant contractual language.
    Further, the doctrine of equitable estoppel does not apply
    absent proof that a party detrimentally rely on another party’s
    conduct.    See Knorr, 
    supra,
     
    178 N.J. at 178
    .   Reliance is
    critical when a party seeks to compel arbitration using that
    doctrine.    It underlies the rationale for applying equitable
    estoppel in the first place, namely, “[t]he doctrine is designed
    to prevent a party’s disavowal of previous conduct if such
    repudiation would not be responsive to the demands of justice
    and good conscience.”    Heuer, supra, 
    152 N.J. at 237
     (internal
    quotation marks omitted); see also Angrisani, supra, 402 N.J.
    Super. at 153 (holding that doctrine of equitable estoppel was
    23
    inapplicable to compel arbitration because doctrine operates to
    “prevent injustice by not permitting a party to repudiate a
    course of action on which another party has relied to his
    detriment” (internal quotation marks omitted)).
    B.
    Turning to this appeal, we note initially that many of the
    claims in plaintiffs’ complaint -- including those rooted in
    negligence and breach of contract -- implicate the right to a
    jury trial.    See Jersey Cent. Power & Light Co. v. Melcar Util.
    Co., 
    212 N.J. 576
    , 593-94 (2013) (reiterating constitutional
    right to jury trial for “common-law cause of action in
    negligence”); Wood v. N.J. Mfrs. Ins. Co., 
    206 N.J. 562
    , 578
    (2011) (emphasizing that “breach of contract claim was at common
    law and remains today an action triable to a jury”).     That
    recognition informs our analysis given the importance of
    ensuring that a party has actually waived its right to initiate
    a claim in court in favor of submitting to binding arbitration.
    See Garfinkel, 
    supra,
     
    168 N.J. at 132
     (noting “[i]n the absence
    of a consensual understanding, neither party is entitled to
    force the other to arbitrate their dispute” (alteration in
    original and internal quotation marks omitted)).   Nevertheless,
    we must review the relevant contractual relationships to
    determine whether plaintiffs agreed to arbitrate with AFS and
    EisnerAmper.
    24
    No party disputes that the only applicable arbitration
    clause is the one contained in the contract between plaintiffs
    and SAI, which provides in relevant part:
    All controversies that may arise between us
    (including, but not limited to controversies
    concerning     any    account,     order    or
    transaction,      or     the     continuation,
    performance, interpretation or breach of
    this or any other agreement between us,
    whether entered into or arising before, on
    or after the date this account is opened)
    shall   be   determined   by  arbitration   in
    according with the rules then prevailing of
    the New York Stock Exchange, Inc., or the
    NASD as I may designate.
    Importantly, this arbitration clause makes no mention of other
    parties aside from Scudillo, who served as SAI’s representative
    when executing the agreement containing the arbitration clause.
    Though the language in the arbitration clause is sufficiently
    broad to cover any and all disputes related to the business
    transactions between plaintiffs and SAI, it does not embrace any
    express inclusion of claims involving other parties.      See
    Garfinkel, 
    supra,
     
    168 N.J. at 132
    .   Thus, we conclude that there
    is no express contractual arbitration obligation with respect to
    the other defendants, AFS or EisnerAmper.
    Moreover, we disagree with SAI’s argument that AFS or
    EisnerAmper had standing to compel arbitration under an agency
    relationship.   Although Scudillo did sign the contract
    containing the arbitration clause, he did so as an agent of SAI,
    25
    not as an agent of AFS or EisnerAmper.      SAI shares no corporate
    ownership with AFS or EisnerAmper.      And, notably, AFS and
    EisnerAmper conceded before the Law Division that they “are
    separate and distinct corporate entities.”       As a result, in this
    case, an agency relationship cannot serve as the basis for
    compelling arbitration.     Contra Alfano, 
    supra,
     
    393 N.J. Super. at 569-70
     (finding agency relationship between signatory and
    non-signatory); EPIX Holdings, supra, 
    410 N.J. Super. at 458-59
    (explaining relationship between defendants as parent and
    subsidiary corporations).
    Though plaintiffs’ claims against SAI, AFS, and EisnerAmper
    all arose out of the same alleged Ponzi scheme involving the Med
    Cap notes, and each of the parties had some form of relationship
    with each other, that intertwinement of claims and parties, by
    itself, is insufficient to warrant application of equitable
    estoppel.    We see no evidence in the record that AFS or
    EisnerAmper expected to arbitrate their disputes in detrimental
    reliance on plaintiffs’ conduct.       See Heuer, 
    supra,
     
    152 N.J. at 237
    .    We also find nothing in the record to suggest that AFS or
    EisnerAmper knew about the arbitration clause in plaintiffs’
    agreement with SAI, let alone expected to reap the benefits that
    accompany arbitration, prior to SAI raising it as an issue in
    the Law Division.    The responsive pleadings filed by AFS and
    EisnerAmper made no request for arbitration, nor did they even
    26
    mention the existence of an arbitration clause.    See Angrisani,
    supra, 402 N.J. Super. at 153-54.
    Finally, although we are sensitive to the preference for
    resolving ambiguities in arbitration clauses in favor of
    compelling arbitration, see Hojnowski, supra, 
    187 N.J. at
    341-
    42, that preference only applies when an agreement exists
    between the parties to arbitrate their disputes.     In other
    words, absent express contractual language signaling an
    agreement to arbitrate, a court has little to interpret in favor
    of compelling arbitration.    See Garfinkel, 
    supra,
     
    168 N.J. at 132
    .   Instead, when parties have not expressly agreed to
    arbitrate their disputes -- as is the case here between
    plaintiffs, AFS, and EisnerAmper -- careful scrutiny is
    necessary to determine whether arbitration is nonetheless
    appropriate.
    To conclude, because the record here does not support that
    AFS or EisnerAmper detrimentally relied on plaintiffs’ conduct,
    application of equitable estoppel was unwarranted.    Plaintiffs
    never sought to arbitrate their disputes with AFS or
    EisnerAmper, and compelling them to do so would result in an
    injustice contrary to the doctrine’s intent.    SAI’s motion to
    compel arbitration should have been denied.5
    5
    On remand, the Law Division has a number of procedural tools at
    its disposal to manage the proceedings, including staying the
    27
    V.
    For the reasons expressed above, we reverse the Appellate
    Division’s judgment affirming the order compelling arbitration,
    and we remand for additional proceedings.
    CHIEF JUSTICE RABNER; JUSTICES ALBIN, HOENS, and PATTERSON;
    and JUDGES RODRÍGUEZ and CUFF (both temporarily assigned) join
    in JUSTICE LaVECCHIA’s opinion.
    litigation during the pendency of the FINRA arbitration. See
    N.J.S.A. 2A:23B-7(e). Additionally, if any claim is severable
    from the claims proceeding to arbitration between plaintiffs and
    SAI, the Law Division may limit the stay to certain claims. See
    N.J.S.A. 2A:23B-9(f), (g); GMAC, 
    supra,
     
    205 N.J. at
    583 n.7
    (explaining trial court “may limit the stay to the arbitrable
    claim if the claims are severable”).
    28
    SUPREME COURT OF NEW JERSEY
    NO.       A-9                                  SEPTEMBER TERM 2012
    ON CERTIFICATION TO              Appellate Division, Superior Court
    MICHAEL E. HIRSCH, ROBYN J.
    HIRSCH, and HIRSCH, LLP,
    Plaintiffs-Appellants,
    v.
    AMPER FINANCIAL SERVICES,
    LLC, and EISNERAMPER, LLP
    (f/k/a AMPER, POLITIZNER &
    MATTIA, LLP),
    Defendants/Third-Party
    Plaintiffs-Respondents,
    v.
    SECURITIES AMERICA, INC.,
    Third-Party Defendant-Respondent.
    DECIDED              August 7, 2013
    Chief Justice Rabner                        PRESIDING
    OPINION BY           Justice LaVecchia
    CONCURRING/DISSENTING OPINIONS BY
    DISSENTING OPINION BY
    REVERSE AND
    CHECKLIST
    REMAND
    CHIEF JUSTICE RABNER                    X
    JUSTICE LaVECCHIA                       X
    JUSTICE ALBIN                           X
    JUSTICE HOENS                           X
    JUSTICE PATTERSON                       X
    JUDGE RODRÍGUEZ (t/a)                   X
    JUDGE CUFF (t/a)                        X
    TOTALS                                  7