Gloria Colon v. Strategic Delivery Solutions, LLC (083154) (Union County & Statewide) ( 2020 )


Menu:
  •                                        SYLLABUS
    This syllabus is not part of the Court’s opinion. It has been prepared by the Office of the
    Clerk for the convenience of the reader. It has been neither reviewed nor approved by the
    Court. In the interest of brevity, portions of an opinion may not have been summarized.
    Essam Arafa v. Health Express Corporation (A-6-19) (083174)
    Gloria Colon v. Strategic Delivery Solutions, LLC (A-7-19) (083154)
    Argued March 2, 2020 -- Decided July 14, 2020
    FERNANDEZ-VINA, J., writing for the Court.
    These appeals involve arbitration agreements in contracts for employment that,
    plaintiffs argue, fall within the “exemption clause” of the Federal Arbitration Act (FAA),
    9 U.S.C. § 1 (section 1). The question posed in both cases is whether the disputed
    arbitration agreements would be enforceable under the New Jersey Arbitration Act
    (NJAA), N.J.S.A. 2A:23B-1 to -36, if they are exempt from the FAA.
    In Colon, defendant Strategic Delivery Systems, LLC (SDS) is a licensed freight
    forwarder and broker. Each plaintiff entered into an identical employment agreement
    with SDS. Directly at issue are Paragraphs 19 (providing that the laws of the Vendor’s
    state of residence govern the agreement), 20 (an “Agreement to Arbitrate,” including an
    agreement to be bound by the FAA, as well as a “Voluntary Waiver to Join a Class”), and
    24 (severance clause) of the employment agreements. Plaintiffs filed a class action
    complaint against SDS, alleging that SDS violated New Jersey laws by failing to pay
    overtime wages and illegally withholding monies.
    The trial court granted SDS’s motion to dismiss and compel arbitration. The
    Appellate Division substantially agreed with the trial court, holding that plaintiffs waived
    their right to a jury trial. 
    459 N.J. Super. 349
    , 360 (App. Div. 2019). The appellate court
    remanded, however, for a determination of whether plaintiffs were engaged in interstate
    transportation because, “if plaintiffs are not engaged in interstate commerce, then the
    FAA’s section one exemption would not apply (assuming they are providing
    transportation services), and plaintiffs would be required to arbitrate their claims under
    the FAA.”
    Id. at 359.
    If on the other hand plaintiffs “are engaged in interstate commerce
    and exempt under the FAA,” then the court “will enforce the arbitration provision under
    the NJAA.”
    Id. at 359-
    60. 
    The Colon court likewise found that plaintiffs had clearly and
    unambiguously waived their ability to proceed as a class on their statutory claims,
    distinguishing this case from Muhammad v. County Bank of Rehoboth Beach, DE, 
    189 N.J. 1
    , 15-16 (2006), in which the Court found unconscionable a class-arbitration waiver
    embedded in a consumer contract of adhesion, because Colon “does not involve a class-
    arbitration waiver and it was not a consumer 
    contract.” 459 N.J. Super. at 363
    .
    1
    In Arafa, plaintiff began working for defendant Health Express Corporation
    (Health Express) in April 2016. He was hired to deliver medicines and pharmaceutical
    products from pharmacies and medical offices in New Jersey to customers throughout the
    state and in surrounding areas. Plaintiff signed an employment agreement and an
    arbitration agreement with Health Express. The arbitration agreement indicated that it “is
    governed by the [FAA].” It contained both a “Class Action Waiver” and an
    “Enforcement Clause” providing that “in the event any portion of this Agreement is
    deemed unenforceable, the remainder of it will be enforceable.” Plaintiff filed a class
    action complaint against Health Express, alleging violations of New Jersey’s Wage and
    Hour and Wage Payment Laws, among other claims.
    The trial court granted Health Express’s motion to dismiss and compel arbitration
    and ordered the class to pursue all claims in arbitration on an individual basis. The
    Appellate Division reversed, holding that plaintiff was exempt from the FAA and its
    requirements concerning arbitration under section 1 and that the inapplicability of the
    FAA undermined the entire premise of the parties’ contract.
    The Court granted plaintiffs’ petition for certification in Colon, 
    239 N.J. 519
    (2019), and Health Express’s petition for certification in Arafa, 
    239 N.J. 516
    (2019).
    HELD: The NJAA may apply to arbitration agreements even if parties to the agreements
    are exempt under section 1 of the FAA. Therefore, the parties in both Colon and Arafa
    are not exempt from arbitration and their arbitration agreements are enforceable. In
    Arafa, the arbitration agreements are enforceable under the NJAA. In Colon, the
    arbitration agreements are enforceable under either the FAA or the NJAA, which will be
    determined by the trial court upon remand when it resolves whether the employees in that
    case were transportation workers engaged in interstate commerce.
    1. The FAA has a liberal federal policy of favoring arbitration and requires courts to
    enforce arbitration agreements according to their terms. It preempts any state rule
    discriminating on its face against arbitration. Significantly, however, the FAA contains
    no express pre-emptive provision, nor does it reflect a congressional intent to occupy the
    entire field of arbitration. And, although the FAA preempts state laws that treat
    arbitration agreements differently from other contracts, the FAA specifically permits
    states to regulate contracts, including contracts containing arbitration agreements, under
    general contract principles. (pp. 18-19)
    2. Section 1 of the FAA -- the “exemption clause” -- provides the FAA shall not “apply
    to contracts of employment of seamen, railroad employees, or any other class of workers
    engaged in foreign or interstate commerce.” 9 U.S.C. § 1. The Supreme Court has
    interpreted “or any other class of workers engaged in foreign or interstate commerce” to
    mean that “[s]ection 1 exempts from the FAA only contracts of employment of
    transportation workers” so engaged. Circuit City Stores, Inc. v. Adams, 
    532 U.S. 105
    ,
    2
    119 (2001) (emphasis added). Thus, for section 1 to apply and exclude from the FAA the
    arbitration agreement in Colon, it would have to be determined that plaintiffs in that case
    are transportation workers engaged in interstate commerce. In Arafa, meanwhile, it is
    undisputed that section 1 applies. As the panel in that case observed, the Supreme Court
    has held that section 1 of the FAA is not limited to employees because the term
    “workers” includes independent contractors. See New Prime Inc. v. Oliveira, 
    139 S. Ct. 532
    , 540-41 (2019). Section 1 therefore encompasses plaintiff’s contract. (pp. 19-21)
    3. New Jersey law governs the contracts at issue in both Colon and Arafa. The relevant
    New Jersey law is the NJAA, which is nearly identical to the FAA and enunciates the
    same policies favoring arbitration. The Court reviews the provisions of N.J.S.A.
    2A:23B-3 and explains that, for arbitration agreements forged since 2003, there has been
    no need to express an intent that the NJAA would apply because its application has been
    automatic, absent preemption. The Court therefore rejects any argument that the absence
    of an express invocation of the NJAA means that it cannot apply. No express mention of
    the NJAA is required to establish a meeting of the minds that it will apply inasmuch as its
    application is automatic. The Court thus finds that the NJAA will apply to the agreement
    in Arafa and may apply to the agreement in Colon if it is determined upon remand that
    section 1 applies. (pp. 21-26)
    4. In addition to a clear and unambiguous waiver of statutory claims, an agreement to
    arbitrate must be the product of mutual assent. The Court reviews the arbitration
    agreements in Colon, which are enforceable, and finds that plaintiffs’ statutory wage
    claims fall within the scope of those agreements. The Court agrees with the Appellate
    Division that Muhammad does not apply here and that plaintiffs knowingly and
    voluntarily waived their ability to proceed as a class. Turning to the waiver in Arafa, the
    Court likewise concludes the jury trial waiver in that case was knowing and voluntary.
    (pp. 26-30).
    As to Arafa: REVERSED.
    As to Colon: AFFIRMED and REMANDED for further proceedings.
    JUSTICE ALBIN, concurring in the judgment and dissenting in part, concurs
    that the NJAA either governs or may govern the applicability of the arbitration
    agreements in these cases but believes that the class-waiver provisions are
    unconscionable and unenforceable, generally for the policy reasons explained in
    
    Muhammad, 189 N.J. at 16-18
    . Justice Albin respectfully dissents to the extent that the
    Court’s opinion in any way undermines the beneficent purposes of Muhammad.
    CHIEF JUSTICE RABNER and JUSTICES LaVECCHIA, PATTERSON,
    SOLOMON, and TIMPONE join in JUSTICE FERNANDEZ-VINA’s opinion.
    JUSTICE ALBIN, concurring in the judgment and dissenting in part, filed a
    separate opinion.
    3
    SUPREME COURT OF NEW JERSEY
    A-6 September Term 2019
    A-7 September Term 2019
    083174 and 083154
    Essam Arafa, on behalf
    of himself and others
    similarly situated,
    Plaintiff-Respondent,
    v.
    Health Express Corporation,
    Defendant-Appellant.
    Gloria Colon, Diana Mejia and Freddy Diaz,
    on behalf of themselves and all other
    similarly situated persons,
    Plaintiffs-Appellants,
    v.
    Strategic Delivery Solutions, LLC,
    and Myriam Barreto,
    Defendants-Respondents.
    Essam Arafa v. Health Express Corporation
    (A-6-19): On certification to the Superior Court,
    Appellate Division.
    1
    Gloria Colon v. Strategic Delivery Solutions, LLC
    (A-7-19): On certification to the Superior Court,
    Appellate Division, whose opinion is reported at
    
    459 N.J. Super. 349
    (App. Div. 2019).
    Argued                        Decided
    March 2, 2020                July 14, 2020
    Ivan R. Novich argued the cause for appellant in
    Essam Arafa v. Health Express Corporation (Littler
    Mendelson, attorneys; Ivan R. Novich and Dylan C.
    Dindial, of counsel and on the briefs, and Michael T.
    Grosso, on the briefs).
    Ravi Sattiraju argued the cause for respondent in
    Essam Arafa v. Health Express Corporation and for
    appellants in Gloria Colon v. Strategic Delivery
    Solutions, LLC (The Sattiraju Law Firm, attorneys;
    Ravi Sattiraju, of counsel and on the briefs, and
    Anthony S. Almeida, on the briefs).
    Patrick W. McGovern argued the cause for
    respondents in Gloria Colon v. Strategic Delivery
    Solutions, LLC (Genova Burns, attorneys; Patrick W.
    McGovern, of counsel and on the briefs).
    William D. Wright argued the cause for amicus curiae
    New Jersey Association for Justice in Essam Arafa v.
    Health Express Corporation and in Gloria Colon v.
    Strategic Delivery Solutions, LLC (The Wright Law
    Firm, attorneys; William D. Wright and David T.
    Wright, on the brief).
    Andrew W. Dwyer submitted a brief on behalf of
    amicus curiae National Employment Lawyers
    Association of New Jersey in Gloria Colon v.
    Strategic Delivery Solutions, LLC (The Dwyer Law
    Firm, attorneys; Andrew W. Dwyer, of counsel and on
    the brief).
    2
    JUSTICE FERNANDEZ-VINA delivered the opinion of the Court.
    These appeals involve arbitration agreements in contracts for
    employment that, plaintiffs argue, fall within the “exemption clause” of the
    Federal Arbitration Act (FAA), 9 U.S.C. § 1. The question posed in both cases
    is whether the disputed arbitration agreements would be enforceable under the
    New Jersey Arbitration Act (NJAA), N.J.S.A. 2A:23B-1 to -36, if they are
    exempt from the FAA.
    We address Colon v. Strategic Delivery Solutions, LLC, and Arafa v.
    Health Express Corp. together. Although the facts of the arbitration
    agreements differ, their overall thrust is the same. In both cases, the plaintiff
    employees brought suit against their employers in Superior Court, and the
    employers sought dismissal of the suits in light of the arbitration agreement in
    the respective employment contracts. Both trial courts granted the employers’
    motions to dismiss and to compel arbitration.
    A panel of the Appellate Division agreed in Colon that the arbitration
    agreement would be enforceable under the NJAA if, on remand, the trial court
    found the agreement exempt from the FAA; another Appellate Division panel
    reversed the dismissal in Arafa, ruling the arbitration agreement in that case
    null and void.
    3
    We now hold that the NJAA applies in the absence of the FAA and that
    the arbitration agreements at issue are enforceable under the NJAA if the FAA
    does not apply. We therefore agree with the Appellate Division’s decision in
    Colon and reverse the judgment of the Appellate Division in Arafa.
    I.
    We begin by summarizing the pertinent facts and procedural history of
    both matters.
    A.
    1.
    In Colon, defendant Strategic Delivery Systems, LLC (SDS) is a
    licensed freight forwarder and broker. Plaintiffs Gloria Colon, Diana Mejia,
    and Freddy Diaz worked for SDS at the Elizabeth, New Jersey facility from
    approximately February 2015 through March 2016. Their job descriptions
    included truck driving and delivery functions for customers throughout the
    state and surrounding areas.
    Each plaintiff entered into an identical employment agreement with
    SDS. Directly at issue are Paragraphs 19, 20, and 24 of the employment
    agreements.
    Paragraph 19, “Governing Law,” states:
    (a) The laws of the state of residence of the Vendor,
    without regard to the conflicts of law principles thereof,
    4
    shall govern this Agreement, including its construction
    and interpretation, the rights and remedies of the parties
    hereunder, and all claims, controversies or disputes
    (whether arising in[ ]contract or tort) between the
    parties.
    (b) The parties voluntarily agree to waive any right to
    a trial by jury in any suit filed hereunder and agree to
    adjudicate any dispute pursuant to Paragraph 20 below.
    Paragraph 20, “Arbitration and Waiver to Join a Class,” states:
    (a) Agreement to Arbitrate. The parties agree to
    comply to be bound by the [FAA]. The parties agree
    that any dispute, difference, question or claim arising
    out of or in any way relating to this Agreement or the
    transportation services provided hereunder shall be
    subject to binding arbitration in accordance with the
    Rules for Commercial Arbitration of the American
    Arbitration Association (“AAA”) in effect at the time
    such arbitration is initiated. The parties agree that the
    issue of arbitrability shall be determined by the
    arbitrator applying the law of the state of the Vendor.
    ....
    (b) Voluntary Waiver to Join a Class. Vendor hereby
    agrees that any arbitration, suit, action or other legal
    proceedings arising out of or in any way relating to this
    Agreement or the services provided hereunder shall be
    conducted and resolved on an individual basis only and
    not on a class-wide, multiple plaintiff, collective or
    similar basis unless mutually agreed to in writing by all
    interested parties. Vendor hereby voluntarily and
    expressly waives any right it may have to join any suit,
    action, arbitration or other legal proceeding arising out
    of or in any way relating to this Agreement or the
    services provided hereunder on a class-wide, multiple
    plaintiff, collective or similar basis.
    5
    Paragraph 24, “Reformation and Severability,” states:
    If any provision of the Agreement shall be invalid,
    illegal or unenforceable, it shall to the extent possible,
    be modified in such a manner as to be valid, legal[,] and
    enforceable but so as to most nearly retain the intent of
    the parties, and if such modification is not possible,
    such provision shall be severed from this Agreement,
    and in[ ]either case the validity, legality and
    enforceability of the remaining provisions of this
    Agreement shall not in any way be affected or impaired
    thereby.
    2.
    Plaintiffs filed a class action complaint against SDS on behalf of
    themselves and similarly situated persons who performed truck driving and/or
    delivery services for SDS. Plaintiffs alleged SDS violated the New Jersey
    Wage and Hour Law by failing to pay overtime wages and violated the New
    Jersey Wage Payment Law by illegally withholding monies.
    SDS filed a motion to dismiss the complaint and compel arbitration on
    an individual basis pursuant to plaintiffs’ arbitration agreements. Because
    plaintiffs failed to mention the arbitration agreements in their complaint, SDS
    thus relied on materials not in plaintiffs’ complaint, and the trial court applied
    a summary judgment standard to SDS’s motion.
    On January 2, 2018, the trial court granted SDS’s motion to dismiss and
    compel arbitration. The trial court found the language of the arbitration
    agreements was clear and unambiguous, and that plaintiffs were compelled to
    6
    adjudicate any disputes through arbitration. The trial court addressed only the
    issue of arbitration and not the other claims raised in the complaint.
    The Appellate Division substantially agreed with the trial court, holding
    in its published decision that plaintiffs waived their right to a jury trial. Colon
    v. Strategic Delivery Sols., LLC, 
    459 N.J. Super. 349
    , 360 (App. Div. 2019).
    The court recognized a plaintiff may waive the right to a jury trial in an
    arbitration agreement so long as the language is clear and unambiguous.
    Id. at 361.
    Here, the Appellate Division found plaintiffs clearly and unambiguously
    waived their right to a jury trial in Paragraph 19 of the employment
    agreements.
    Ibid. The court further
    found plaintiffs chose to arbitrate their
    disputes by agreeing to adjudicate any dispute “pursuant to Paragraph 20,”
    which contained the arbitration agreement language.
    Id. at 361-62.
    The Colon court likewise found that plaintiffs had clearly and
    unambiguously waived their ability to proceed as a class on their statutory
    claims.
    Id. at 363.
    The Appellate Division distinguished Colon from
    Muhammad v. County Bank of Rehoboth Beach, DE, 
    189 N.J. 1
    , 15-16 (2006),
    in which this Court found unconscionable a class-arbitration waiver embedded
    in a consumer contract of adhesion. 
    Colon, 459 N.J. Super. at 363
    . The panel
    explained that “this case does not involve a class-arbitration waiver and it was
    not a consumer contract.”
    Ibid. 7 As to
    the legal question of whether the NJAA may apply to an agreement
    exempt from the FAA, the Colon panel held that it may: the FAA does not
    “occupy the entire field of arbitration,”
    id. at 359
    (citing Volt Info. Scis., Inc.
    v. Bd. of Trs. of Leland Stanford, Jr., Univ., 
    489 U.S. 468
    , 477 (1989)), and it
    therefore does not “preempt[] the enforcement of state arbitration statutes,”
    id. at 359
    -60 (quoting Palcko v. Airborne Express, Inc., 
    372 F.3d 588
    , 595 (3d
    Cir. 2004)). The Appellate Division thus determined that “the NJAA could be
    applied even if the FAA did not apply.”
    Id. at 360.
    The appellate court found, however, that a key issue remained to be
    resolved: “[t]he trial court did not determine whether plaintiffs were providing
    transportation services on an interstate basis.”
    Id. at 358.
    Because the FAA
    exempts “contracts of employment of seamen, railroad employees, or any other
    class of workers engaged in foreign or interstate commerce,”
    ibid. (quoting 9 U.S.C.
    § 1), the panel found it essential to determine, in the first instance,
    whether the FAA exemption was even applicable here and therefore vacated
    the trial court’s order granting summary judgment and remanded the case,
    id. at 359
    .
    Ultimately, the Colon court explained that, “if plaintiffs are not engaged
    in interstate commerce, then the FAA’s section one exemption would not apply
    (assuming they are providing transportation services), and plaintiffs would be
    8
    required to arbitrate their claims under the FAA.”
    Ibid. If on the
    other hand
    plaintiffs “are engaged in interstate commerce and exempt under the FAA,”
    then “we will enforce the arbitration provision under the NJAA.”
    Id. at 359-
    60.
    B.
    1.
    In Arafa, decided one day after Colon, plaintiff Essam Arafa began
    working for defendant Health Express Corporation (Health Express) in April
    2016. He was hired to deliver medicines and pharmaceutical products from
    pharmacies and medical offices in New Jersey to customers throughout the
    state and in surrounding areas.
    Arafa signed an employment agreement and an arbitration agreement
    with Health Express. The arbitration agreement states:
    In the event of a dispute between the Parties, the Parties
    agree to resolve the dispute as described in this
    Agreement. This Agreement is governed by the Federal
    Arbitration Act, 9 U.S.C. § 1, et seq., and applies to any
    dispute defined below in paragraph A(1).               BY
    AGREEING         TO ARBITRATE              ALL SUCH
    DISPUTES, THE PARTIES TO THIS AGREEMENT
    AGREE THAT ALL SUCH DISPUTES WILL BE
    RESOLVED THROUGH BINDING ARBITRATION
    BEFORE AN ARBITRATOR AND NOT BY WAY OF
    A COURT OR JURY TRIAL.
    Paragraph A(3) of the agreement, titled “Class Action Waiver,” provides:
    9
    There will be no right or authority for any claim and/or
    dispute to be brought, heard or arbitrated as a class
    action, collective action or representative action . . . .
    The arbitrator shall not have any authority to hear or
    arbitrate any such class, collective or representative
    action. Regardless of anything else in this Agreement
    and/or rules of procedures that might otherwise apply
    by virtue of any arbitration organization rules or
    procedures, including without limitation the rules of the
    [AAA], the enforceability and validity of this Class
    Action Waiver may be determined only by a court and
    not by an arbitrator. In addition, this Class Action
    Waiver shall not be severable from this Agreement in
    any instance in which: (a) the dispute is filed as a class,
    collective or representative action and (b) a civil court
    of competent jurisdiction finds the Class Action Waiver
    is unenforceable.      In such instances, the class,
    collective or representative action must be litigated in a
    civil court of competent jurisdiction.
    Paragraph F, the “Enforcement Clause,” provides:
    This Agreement is the full and complete agreement
    governing the formal resolution of dispute between
    Contractor and the Company. Except as stated in
    paragraph A(3) [(the Class Action Waiver)] above, in
    the event any portion of this Agreement is deemed
    unenforceable, the remainder of it will be enforceable.
    2.
    Arafa filed a class action complaint against Health Express on behalf of
    himself and others similarly situated. He alleged Health Express misclassified
    him and the class members as independent contractors, violating New Jersey’s
    Wage and Hour and Wage Payment Laws. Arafa also alleged Health Express
    failed to pay overtime wages and illegally withheld monies.
    10
    Health Express filed a motion to dismiss, or alternatively, to stay the
    proceeding and compel arbitration pursuant to the parties’ arbitration
    agreement. The trial court granted Health Express’s motion to dismiss and
    compel arbitration and ordered the class to pursue all claims in arbitration on
    an individual basis.
    The Appellate Division reversed. Relying on a recent United States
    Supreme Court decision that 9 U.S.C. § 1 exempts “not only agreements
    between employers and employees but also agreements that require
    independent contractors to perform work,” the Appellate Division held Arafa
    was exempt from the FAA and its requirements concerning arbitration under
    section 1. (quoting New Prime Inc. v. Oliveira, 586 U.S. ___, 
    139 S. Ct. 532
    ,
    539 (2019)).
    Further, the court found that the inapplicability of the FAA undermined
    the entire premise of the parties’ contract. The Appellate Division held the
    arbitration agreement was “unenforceable for lack of mutual assent” and stated
    that “all other arbitration issues [were] moot.” The Arafa panel did not
    address Health Express’s argument that the clause stating the FAA governs can
    be severed from the remainder of the agreement. Nor did it consider Arafa’s
    argument that the class-action waiver in his contract is unenforceable because
    it violates federal and state law.
    11
    C.
    We granted plaintiffs’ petition for certification in Colon, 
    239 N.J. 519
    (2019), and defendant Health Express’s petition for certification in Arafa, 
    239 N.J. 516
    (2019). We also granted the motions of the National Employment
    Lawyers Association of New Jersey (NELA) and the New Jersey Association
    for Justice (NJAJ) to participate as amici curiae.
    II.
    A.
    1.
    Plaintiff Colon, on behalf of the class members, asserts they are
    transportation workers for purposes of section 1 of the FAA and are therefore
    exempt from arbitration. Because the arbitration agreements designated the
    FAA as the “sole and exclusive governing law,” plaintiffs argue there was no
    “meeting of the minds” because there was no other basis in the contract for
    arbitration.
    Plaintiffs also argue that, by applying the NJAA, the Appellate Division
    rewrote the parties’ arbitration agreements to substitute the express provision
    in favor of the FAA. Plaintiffs assert the NJAA is not mentioned in the
    employment contracts nor the arbitration agreements. As such, plaintiffs argue
    there must be “clear intent” to apply the state law in place of the FAA, which
    12
    they allege did not exist here. Ultimately, plaintiffs argue there was no mutual
    assent for the NJAA to apply to the parties’ arbitration agreements.
    Plaintiffs also challenge the Appellate Division’s finding that they
    waived their right to proceed in court through the arbitration agreement,
    stressing that their arbitration agreements fail to expressly mention their
    statutory wage claims. Specifically, plaintiffs rely on Garfinkel v. Morristown
    Obstetrics & Gynecology Associates, P.A., 
    168 N.J. 124
    (2001), and Moon v.
    Breathless Inc., 
    868 F.3d 209
    (3d Cir. 2017), in alleging their arbitration
    agreements contained no mention, either expressly or by general reference, of
    statutory claims; accordingly, plaintiffs argue, those statutory claims were
    never part of the arbitration agreement. Plaintiffs add that their designation as
    independent contractors is a further indication the parties did not anticipate
    statutory wage claims would be included in the arbitration agreements.
    2.
    Plaintiff Arafa agrees with the Colon plaintiffs’ assertions about the
    applicability of the NJAA. Arafa stresses that he was a transportation worker
    engaged in interstate commerce and was therefore exempt from the FAA under
    section 1. According to Arafa, because the arbitration agreement identifies the
    FAA as the sole and exclusive governing law, and because he is exempt from
    arbitration under section 1, there could have been no meeting of the minds
    13
    about arbitration. Arafa asserts he did not manifest a common understanding
    of the contract terms because he agreed to be bound by the FAA, which
    exempts him from arbitration. Therefore, Arafa argues he did not clearly and
    unequivocally agree to arbitrate.
    Further, Arafa argues that absent clear intent to apply non-FAA law, the
    FAA must be applied. Specifically, Arafa asserts that absent express intent to
    apply the NJAA, the state law cannot be applied in the FAA’s place.
    3.
    Amicus curiae NELA aligns itself with Colon’s and Arafa’s position:
    the contractual waiver of the right to a jury trial must be clear, unmistakable,
    and explicitly stated. NELA argues that Colon and the class did not have a
    clear mutual understanding with SDS of their assent to the arbitration
    provision. As such, NELA argues that because the arbitration agreements
    applied to a waiver of statutory rights, the lack of mutual assent rendered the
    arbitration agreements invalid and unenforceable. NELA also argues the
    Appellate Division reformulated the parties’ agreement to provide that the
    NJAA applied.
    4.
    Amicus curiae NJAJ also aligns itself with the plaintiffs’ position,
    arguing the parties entered into an agreement that was invalid under their own
    14
    choice of applicable law, and therefore, there was no mutual assent at the time
    the arbitration agreement was entered into. NJAJ argues that here, the parties
    agreed to arbitrate pursuant to the FAA, and the NJAA is therefore superseded
    and inapplicable.
    Additionally, although NJAJ recognizes the FAA does not generally
    preempt state law, it posits that there is a direct conflict between the FAA and
    the NJAA in this matter. Specifically, NJAJ argues Congress intended to
    reserve more specific dispute resolution legislation for itself concerning
    transportation workers who are exempt under section 1 of the FAA. Therefore,
    NJAJ asserts that any state law allowing arbitration of claims brought by
    transportation workers engaged in interstate commerce is preempted through
    its conflict with the FAA as contrary to Congress’s intent.
    B.
    1.
    Defendant SDS asserts this Court should affirm the Appellate Division
    in Colon because arbitration agreements need not explicitly refer to statutory
    claims in order to be enforceable. Rather, SDS argues this Court has found
    arbitration agreements enforceable that had no scope-limiting language and no
    references to statutory claims.
    15
    Further, SDS asserts that plaintiffs’ argument that the parties lacked
    mutual assent is premature because the Appellate Division did not determine
    whether the FAA applied to the arbitration agreements at issue. Here, SDS
    argues, it is disputed whether plaintiffs engaged in interstate commerce
    because the trial court did not address the issue. Therefore, SDS argues that
    until the trial court determines the FAA’s applicability to the arbitration
    agreements, the issue of mutual assent should not be addressed.
    SDS also argues the parties expressly anticipated that a court may
    invalidate only specific provisions of the agreements in the event those
    provisions are found unenforceable. SDS asserts the Severability Clause of the
    parties’ agreements permits reformation or severance “of an illegal or
    unenforceable contractual provision, in order to retain the parties’ intent.”
    According to SDS, by applying the NJAA to arbitration agreements, the
    Appellate Division was enforcing the Severability Clause. Further, SDS notes
    that nothing in the arbitration agreements precludes application of the NJAA.
    2.
    Defendant Health Express in Arafa argues this Court should follow the
    Colon decision because the matters are factually identical and because the
    Appellate Division in Colon recognized both the FAA and the NJAA are in
    favor of arbitration. Conversely, Health Express argues the Appellate Division
    16
    in Arafa misapplied New Prime because the FAA does not preempt state law
    or “reflect a congressional intent to occupy the entire field of arbitration.”
    Health Express asserts the FAA choice of law provision should not be
    interpreted as in conflict with the purpose of the arbitration agreement.
    Further, Health Express argues the parties unequivocally agreed to arbitrate
    their disputes, and the FAA’s inapplicability to the parties did not destroy the
    intent to arbitrate in general.
    Health Express asserts this Court should sever the unenforceable
    provision of the arbitration agreement and enforce the remainder. According
    to Health Express, the FAA choice of law provision may be severed without
    defeating the central purpose of the arbitration agreement. After severing the
    FAA provision, Health Express asserts this Court should enforce the
    arbitration agreement under New Jersey law.
    C.
    In considering the issues raised by the parties here, we first address the
    legal question common to both appeals before us -- whether, if the agreements
    at issue are exempt from the FAA under 9 U.S.C. § 1, they may be enforceable
    17
    under the NJAA.1 We then address the challenges to the enforceability of the
    agreements specific to each case.
    III.
    A.
    The Federal Arbitration Act, 9 U.S.C. §§ 1 to 16, was enacted in
    “response to [the] hostility of American courts to the enforcement of
    arbitration agreements.” Circuit City Stores, Inc. v. Adams, 
    532 U.S. 105
    , 111
    (2001). In enacting the FAA, “Congress intended ‘to place arbitration
    agreements upon the same footing as other contracts.’” Goffe v. Foulke
    Mgmt. Corp., 
    238 N.J. 191
    , 208 (2019) (quoting Gilmer v. Interstate/Johnson
    Lane Corp., 
    500 U.S. 20
    , 24 (1991)). The Act now effectively compels courts
    to enforce a wide range of arbitration agreements. Circuit 
    City, 532 U.S. at 111
    . The FAA has a liberal federal policy of favoring arbitration and requires
    courts to enforce arbitration agreements according to their terms. Atalese v.
    U.S. Legal Servs. Grp., L.P., 
    219 N.J. 430
    , 439 (2014).
    1
    We note that it remains a disputed issue whether the plaintiffs in Colon fall
    within the class of workers covered by section 1: the Appellate Division
    remanded for fact-finding on that subject, and it may therefore still develop
    that the exemption provision does not apply and the FAA governs the
    agreement. Our determination as to the applicability of the NJAA may
    therefore not turn out to bear directly upon the case.
    18
    As “the supreme law of the land regarding arbitration,” 
    Goffe, 238 N.J. at 207
    , “[t]he FAA . . . preempts any state rule discriminating on its face
    against arbitration,” Kindred Nursing Ctrs. Ltd. P’ship v. Clark, 581 U.S. ___,
    
    137 S. Ct. 1421
    , 1426 (2017). Significantly, however, the FAA “contains no
    express pre-emptive provision, nor does it reflect a congressional intent to
    occupy the entire field of arbitration.” Volt Info. 
    Scis., 489 U.S. at 477
    . And,
    although the FAA preempts state laws that treat arbitration agreements
    differently from other contracts, “the FAA specifically permits states to
    regulate contracts, including contracts containing arbitration agreements[,]
    under general contract principles.” Martindale v. Sandvik, Inc., 
    173 N.J. 76
    ,
    85 (2002).
    B.
    The FAA’s coverage provision, 9 U.S.C. § 2 (section 2), compels
    judicial enforcement of written arbitration agreements. It provides that
    [a] written provision in any maritime transaction or a
    contract evidencing a transaction involving commerce
    to settle by arbitration a controversy thereafter arising
    out of such contract or transaction, or the refusal to
    perform the whole or any part thereof, or an agreement
    in writing to submit to arbitration an existing
    controversy arising out of such a contract, transaction,
    or refusal, shall be valid, irrevocable, and enforceable,
    save upon such grounds as exist at law or in equity for
    the revocation of any contract.
    [9 U.S.C. § 2.]
    19
    Section 2 allows “agreements to arbitrate to be invalidated by ‘generally
    applicable contract defenses, such as fraud, duress, or unconscionability,’ but
    not by defenses that apply only to arbitration or that derive their meaning from
    the fact that an agreement to arbitrate is at issue.” AT&T Mobility LLC v.
    Concepcion, 
    563 U.S. 333
    , 339 (2011) (quoting Doctor’s Assocs., Inc. v.
    Casarotto, 
    517 U.S. 681
    , 687 (1996)).
    The instant case, however, involves not the basic coverage under section
    2 of the FAA, but the exemption from coverage under section 1. The
    “exemption clause” provides the Act shall not “apply to contracts of
    employment of seamen, railroad employees, or any other class of workers
    engaged in foreign or interstate commerce.” 9 U.S.C. § 1.
    In Circuit City, the Supreme Court interpreted “or any other class of
    workers engaged in foreign or interstate commerce” to mean that “[s]ection 1
    exempts from the FAA only contracts of employment of transportation
    workers” so 
    engaged. 532 U.S. at 119
    (emphasis added). Thus, for section 1
    to apply and exclude from the FAA the arbitration agreement in Colon, it
    would have to be determined that plaintiffs in that case are transportation
    workers engaged in interstate commerce.
    In Arafa, meanwhile, it is undisputed that section 1 applies. As the
    panel in that case observed, the Supreme Court held in New Prime that section
    20
    1 of the FAA is not limited to employees because the term “workers” includes
    independent contractors. 
    See 139 S. Ct. at 540-41
    . Section 1 therefore
    encompasses Arafa’s contract.
    Because section 1 potentially applies to the two agreements at issue, we
    turn to the consequences that would flow from its application; namely, whether
    the NJAA would apply in the FAA’s stead.
    C.
    In Colon, the agreements provide the “laws of the state of residence of
    the Vendor . . . shall govern this Agreement.” The “residence of the Vendor”
    provided in each agreement is New Jersey. In Arafa, the agreement included
    references to plaintiff’s “Enrollment in New Jersey,” defendant’s principal
    place of business in New Jersey, and a statement that plaintiff was authorized
    to perform “delivery and/or transportation services in the State of New Jersey.”
    Through those New Jersey contacts, the law of New Jersey likewise applies to
    the contract at issue in Arafa. See Cont’l Ins. Co. v. Honeywell Int’l, Inc., 
    234 N.J. 23
    , 52, 57-58 (2018) (noting that, to determine what law governs contracts
    in the absence of an express choice-of-law provision, New Jersey takes into
    consideration a number of factors, two particularly strong ones being “the
    place of performance” of the contract and “the domicile, residence, and places
    21
    of incorporation and of business of the parties”). And the relevant New Jersey
    law is the NJAA.
    The New Jersey Arbitration Act, N.J.S.A. 2A:23B-1 to -36, is nearly
    identical to the FAA and enunciates the same policies favoring arbitration.
    
    Atalese, 219 N.J. at 440
    . The NJAA governs “all agreements to arbitrate made
    on or after January 1, 2003,” and exempts from its provisions only “an
    arbitration between an employer and a duly elected representative of
    employees under a collective bargaining agreement or collectively negotiated
    agreement.” N.J.S.A. 2A:23B-3(a).
    Significantly, since its enactment, the NJAA has applied automatically
    as a matter of law to all non-exempted arbitration agreements from its January
    1, 2003 effective date on, see ibid., and has applied to all agreements to
    arbitrate made on or after July 4, 1923, since January 1, 2005, see
    id. at (c)
    to
    (d). By contrast, from January 1, 2003 to January 1, 2005, the act “govern[ed]
    an agreement to arbitrate made before January 1, 2003 if all the parties to the
    agreement or to the arbitration proceeding so agree[d] in a record.” See
    id. at (b).
    Within N.J.S.A. 2A:23B-3 itself, therefore, the Legislature marked the
    difference between optional and mandatory application of the NJAA. In short,
    for arbitration agreements forged since 2003, there has been no need to express
    22
    an intent that the NJAA would apply because its application has been
    automatic, absent preemption.
    In these appeals, we are well beyond the date upon which application of
    the NJAA became mandatory for all non-exempt arbitration agreements,
    whenever made, that are governed by the laws of New Jersey. We therefore
    reject any argument that the absence of an express invocation of the NJAA
    means that it cannot apply. Rather, the NJAA applies to the agreements unless
    preempted by the FAA.
    As noted above, there is no express preemption provision in the FAA,
    including in section 1. Nor would application of the NJAA here frustrate the
    principal purpose of the FAA by discriminating against arbitration agreements.
    Plaintiffs, with the support of amici, nevertheless suggest that finding the
    arbitration agreement enforceable under the NJAA would conflict with
    Congress’s intent to exclude certain kinds of contracts for work from
    arbitration.
    The Supreme Court has rejected plaintiffs’ argument. In Circuit City,
    the Court observed “that the legislative record on the § 1 exemption is quite
    
    sparse.” 532 U.S. at 119
    . The respondent in that case argued that holding the
    exemption to apply to transportation workers “attributes an irrational intent to
    Congress.”
    Id. at 120.
    The Court, however, saw
    23
    no paradox in the congressional decision to exempt the
    workers over whom the commerce power was most
    apparent. To the contrary, it is a permissible inference
    that the employment contracts of the classes of workers
    in § 1 were excluded from the FAA precisely because
    of Congress’ undoubted authority to govern the
    employment relationships at issue by the enactment of
    statutes specific to them.
    [Id. at 120-21.]
    The Court further explained, in regard to “the residual exclusion of ‘any other
    class of workers engaged in foreign or interstate commerce,’” that “Congress’
    demonstrated concern with transportation workers and their necessary role in
    the free flow of goods explains the linkage to the two specific, enumerated
    types of workers identified in the preceding portion of the sentence,” namely
    “seamen” and “railroad employees.”
    Id. at 121
    (quoting 9 U.S.C. § 1).
    In other words, Congress’s motive behind the exemption was to provide
    more specific legislation for workers engaged in transportation services.
    Ibid. Congress did not
    intend to exclude transportation workers from arbitration
    altogether, but rather to subject their agreements to other statutes that may or
    may not require arbitration.
    Arafa further relies on this Court’s holding in Goffe to assert that the
    FAA preempts the application of the NJAA. The Appellate Division did not
    reach that issue in its decision because it found that “the arbitration agreement
    24
    is invalid,” and “all other arbitration issues are moot.” However, this Court
    did not hold that the FAA preempts the application of state arbitration laws in
    Goffe. Rather, this Court reasoned that it looks to the United States Supreme
    Court’s decisions on arbitration to guide it “in the enforcement of arbitration
    agreements according to their terms.” 
    Goffe, 238 N.J. at 208
    .
    Again, the United States Supreme Court has stated that “[t]he FAA
    contains no express pre-emptive provision, nor does it reflect a congressional
    intent to occupy the entire field of arbitration.” Volt 
    Info., 489 U.S. at 477
    .
    The FAA does, however, preempt “any state rule discriminating on its face
    against arbitration.” Kindred Nursing 
    Ctrs., 137 S. Ct. at 1426
    .
    Application of the NJAA in the present matter does not discriminate
    against arbitration and therefore does not render the arbitration agreement at
    issue unenforceable. And the NJAA will apply unless preempted even without
    being explicitly referenced in an arbitration agreement; no express mention of
    the NJAA is required to establish a meeting of the minds that it will apply
    inasmuch as its application is automatic.2
    2
    We reject the proposition that the inapplicability of the FAA must vitiate the
    entire agreement to arbitrate. Both contracts at issue contained clear severance
    clauses (Paragraph 24 in Colon; the “Enforcement Clause” in Arafa). Such
    clauses are indicative of the parties’ intent that the agreement as a whole
    survives the excision of an unenforceable provision. See Frankenmuth Mut.
    Ins. Co. v. Escambia Cty., 
    289 F.3d 723
    , 728-29 (11th Cir. 2002).
    25
    Having found that the NJAA will apply to the agreement in Arafa and
    may apply to the agreement in Colon if it is determined upon remand that
    section 1 applies, we next consider plaintiffs’ challenges to the enforceability
    of their respective arbitration agreements.
    IV.
    A.
    Our Court reviews de novo the enforceability of arbitration agreements.
    
    Goffe, 238 N.J. at 207
    . “The enforceability of arbitration provisions is a
    question of law . . . .”
    Ibid. Therefore, we owe
    no deference to the Appellate
    Division’s or trial court’s analyses of such provisions.
    Ibid. Our Court essentially
    “construe[s] the arbitration provision with fresh eyes.” Morgan v.
    Sanford Brown Inst., 
    225 N.J. 289
    , 303 (2016).
    “[I]n deciding whether to enforce the arbitration provision in this
    [contract] for employment, we rely on the well-recognized national policy and
    the established State interest in favoring arbitration.” 
    Martindale, 173 N.J. at 85
    . “[I]t is well established that an employee may . . . waive his or her right to
    pursue a statutory claim in a judicial forum in favor of arbitration.”
    Id. at 92
    (citing 
    Gilmer, 500 U.S. at 30
    ). “[B]y agreeing to arbitrate a statutory claim, a
    party does not forgo the substantive rights afforded by the statute; it only
    submits to their resolution in an arbitral rather than a judicial forum.”
    Id. at 93
    26
    (quoting Mitsubishi Motors Corp. v. Soler Chrysler-Plymouth, Inc., 
    473 U.S. 614
    , 628 (1985)).
    “[U]nder New Jersey law, any contractual ‘waiver-of-rights provision
    must reflect that [the party] has agreed clearly and unambiguously’ to its
    terms.” 
    Atalese, 219 N.J. at 443
    (second alteration in original) (quoting Leodori
    v. Cigna Corp., 
    175 N.J. 293
    , 302 (2003)); see also
    id. at 436
    (“The absence of
    any language in the arbitration provision that plaintiff was waiving her statutory
    right to seek relief in a court of law renders the provision unenforceable.”).
    In Garfinkel, this Court stated an arbitration provision need not “refer
    specifically to the [statute] or list every imaginable statute by name to effectuate
    a knowing and voluntary waiver of rights,” but it “should at least provide that the
    employee agree[d] to arbitrate all statutory claims arising out of the employment
    relationship or its 
    termination.” 168 N.J. at 135-36
    . One year later, in
    Martindale, we considered an arbitration agreement providing that the plaintiff
    “‘agree[d] to waive her right to a jury trial in any action or proceeding relating to
    [her] employment’ and that ‘all disputes relating to [her] employment . . . or
    termination thereof’ shall be subject to 
    arbitration.” 173 N.J. at 96
    . We held
    “that plaintiff knowingly and voluntarily agreed to arbitrate her statutory causes
    of action against her employer.”
    Id. at 97.
    27
    Later, in Atalese, we emphasized in the context of consumer contracts
    that an arbitration clause does not need “to identify the specific constitutional
    or statutory right” waived as long as “the clause, at least in some general and
    sufficiently broad way, . . . explain[s] that the plaintiff is giving up her right to
    bring her claims in court or have a jury resolve the 
    dispute.” 219 N.J. at 446
    -
    47. Essentially, by entering into an arbitration agreement, the parties must
    know they have waived the “time-honored right to sue.”
    Id. at 444
    (quoting
    
    Garfinkel, 168 N.J. at 132
    ).
    In addition to a clear and unambiguous waiver of statutory claims, when
    determining whether to enforce an arbitration agreement, “a court’s initial
    inquiry must be -- just as it is for any other contract -- whether the agreement
    to arbitrate all, or any portion, of a dispute is ‘the product of mutual assent, as
    determined under customary principles of contract law.’” Kernahan v. Home
    Warranty Adm’r of Fl., Inc., 
    236 N.J. 301
    , 319 (2019) (quoting 
    Atalese, 219 N.J. at 442
    )). “Mutual assent requires that the parties have an understanding
    of the terms to which they have agreed.” 
    Atalese, 219 N.J. at 442
    . “A legally
    enforceable agreement requires ‘a meeting of the minds.’”
    Ibid. (quoting Morton v.
    4 Orchard Land Tr., 
    180 N.J. 118
    , 120 (2004)).
    
    28 Barb. 1
    .
    Applying those principles to the provisions at issue in Colon, we agree
    with the Appellate Division that the plaintiffs’ statutory wage claims are
    covered by their arbitration agreements. Relying on Garfinkel, Martindale,
    and Atalese, cases in which we found a plaintiff must knowingly and
    voluntarily waive his or her right to pursue statutory claims in a judicial forum,
    the Appellate Division properly found plaintiffs knowingly and voluntarily
    waived the right to pursue their statutory wage claims in court. 
    Colon, 459 N.J. Super. at 362
    .
    As required by this Court, the Colon employment agreements provide
    that plaintiffs “voluntarily agree[d] to waive any right to a trial by jury in any
    suit filed hereunder,” and to “adjudicate any dispute pursuant to [the
    arbitration agreement].” The arbitration agreements further specified that
    plaintiffs agreed to arbitrate any claim “arising out of or in any way relating to
    the Agreement or the transportation services provided hereunder.” Therefore,
    because the arbitration agreements are enforceable, we find plaintiffs’
    statutory wage claims fall within the scope of such agreements.
    We also agree with the Appellate Division that Muhammad does not
    apply here. By the same principles of construction applied to the jury trial
    29
    waiver provision, we find that plaintiffs knowingly and voluntarily waived
    their ability to proceed as a class.
    2.
    Turning to the waiver in Arafa, we likewise conclude that the jury trial
    waiver in that case was knowing and voluntary in light of the similarly broad
    agreement to resolve “all disputes” between the parties through binding
    arbitration.
    V.
    In sum, we conclude that the NJAA may apply to arbitration agreements
    even if parties to the agreements are exempt under section 1 of the FAA. We
    therefore hold that the parties in both Colon and Arafa are not exempt from
    arbitration and that their arbitration agreements are enforceable. In Arafa, the
    arbitration agreements are enforceable under the NJAA. In Colon, the
    arbitration agreements are enforceable under either the FAA or the NJAA,
    which will be determined by the trial court upon remand when it resolves the
    factual question of whether the employees in that case were transportation
    workers engaged in interstate commerce. Therefore, we reverse the judgment
    of the Appellate Division in Arafa and affirm the judgment of the Appellate
    Division in Colon.
    30
    CHIEF JUSTICE RABNER and JUSTICES LaVECCHIA, PATTERSON,
    SOLOMON, and TIMPONE join in JUSTICE FERNANDEZ-VINA’s opinion.
    JUSTICE ALBIN, concurring in the judgment and dissenting in part, filed a
    separate opinion.
    31
    Essam Arafa, on behalf
    of himself and others
    similarly situated,
    Plaintiff-Respondent,
    v.
    Health Express Corporation,
    Defendant-Appellant.
    Gloria Colon, Diana Mejia and Freddy Diaz,
    on behalf of themselves and all other
    similarly situated persons,
    Plaintiffs-Appellants,
    v.
    Strategic Delivery Solutions, LLC,
    and Myriam Barreto,
    Defendants-Respondents.
    JUSTICE ALBIN, concurring in part and dissenting in part.
    I write separately simply to express my view that AT&T Mobility LLC
    v. Concepcion, 
    563 U.S. 333
    , 346-47, 352 (2011), in no way restricts our
    application of Muhammad v. County Bank of Rehoboth Beach, 
    189 N.J. 1
    , 22
    (2006), to the New Jersey Arbitration Act (NJAA), N.J.S.A. 2A:23B-1 to -36.
    1
    In Muhammad, this Court struck down as unconscionable a
    class-arbitration waiver in a consumer contract of adhesion by applying well-
    settled state 
    law. 189 N.J. at 18
    , 22. In that case, we recognized that in most
    cases involving small or modest damage claims, the class-action vehicle may
    be the only practicable means of attracting competent counsel willing to
    undertake costly litigation and therefore of securing relief for individual
    claimants.
    Id. at 19-22;
    see also Lee v. Carter-Reed Co., L.L.C., 
    203 N.J. 496
    ,
    517-18 (2010) (explaining that one of the important policy goals underlying
    class actions is to give plaintiffs access to the courthouse to pursue small
    claims). We declared that the contractual provision “depriv[ing] Muhammad
    of the mechanism of a class-wide action” was unconscionable, whether in a
    court-litigated or arbitration-litigated action. 
    Muhammad, 189 N.J. at 22
    .
    In Concepcion, however, under Section 2 of the Federal Arbitration Act
    (FAA), 9 U.S.C. §§ 1-16, the United States Supreme Court upheld the type of
    class-waiver provision in an arbitration agreement that we voided on grounds
    of unconscionability in Muhammad. 
    See 563 U.S. at 336-38
    , 343, 352. The
    Court found that imposing under state law “the availability of classwide
    arbitration interfere[d] with fundamental attributes of arbitration and thus
    create[d] a scheme inconsistent with the FAA.”
    Id. at 344.
    2
    Although Concepcion necessarily controls our application of the
    doctrine of contractual unconscionability to class-arbitration waivers under the
    FAA, Muhammad controls class-arbitration waivers under the NJAA. See
    
    Muhammad, 189 N.J. at 14-16
    (analyzing New Jersey “state law requirements
    in respect of contract unconscionability”). In our federal system, for purposes
    of construing the NJAA, we are not required to adopt a federal model in
    conflict with state-law equitable principles intended to level the playing field
    for powerless individuals who seek relief in our civil justice system.
    In Muhammad, we struck down a class-waiver provision in a consumer
    contract largely because the provision prevented litigants from pursuing claims
    that “predictably involve[d] small amounts of damages.”
    Id. at 20
    (quoting
    Discover Bank v. Superior Court, 
    113 P.3d 1100
    , 1110 (Cal. 2005)). Here, in
    a slightly different setting, individual employees are pursuing small statutory
    wage claims, and the only realistic means of seeking relief is through the
    mechanism of a class action, either in an arbitral or judicial forum. See Iliadis
    v. Wal-Mart Stores, Inc., 
    191 N.J. 88
    , 115-16 (2007) (explaining that, given
    “the nominal value of each class member’s [wage] claim,” where each litigant
    “lack[ed] the financial resources of their corporate adversary,” the class action
    was an “equalizing mechanism” that “allow[ed] them to adequately seek
    redress”).
    3
    I concur that the NJAA either governs or may govern the applicability of
    the arbitration agreements in these cases. But I believe that the class-waiver
    provisions are unconscionable and unenforceable, generally for the policy
    reasons explained in 
    Muhammad, 189 N.J. at 16-18
    . To the extent that today’s
    opinion in any way undermines the beneficent purposes of Muhammad, see
    ante at ___, ___ (slip op. at 4, 29), I respectfully dissent.
    4