LISA BALDUCCI VS. BRIAN M. CIGE (L-1004-16, SOMERSET COUNTY AND STATEWIDE) ( 2018 )


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  •                   NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-3068-16T2
    LISA BALDUCCI,
    Plaintiff-Respondent,
    APPROVED FOR PUBLICATION
    v.                                     August 30, 2018
    BRIAN M. CIGE,                        APPELLATE DIVISION
    Defendant-Appellant.
    ___________________________
    Submitted February 7, 2018 – Decided August 30, 2018
    Before Judges Alvarez, Nugent and Geiger.
    On appeal from Superior Court of New Jersey,
    Law Division, Somerset County, Docket No. L-
    1004-16.
    Brian M. Cige, appellant pro se.
    Nagel Rice, LLP, attorneys for respondent (Jay
    J. Rice, of counsel and on the brief; Michael
    J. Paragano, on the brief).
    The opinion of the court was delivered by
    NUGENT, J.A.D.
    Defendant, Brian M. Cige, an attorney, appeals from two Law
    Division orders.   The orders declared unenforceable and void his
    retainer   agreement   (the   "Agreement")    with   plaintiff,   Lisa
    Balducci, a client he represented in a claim seeking damages under
    the New Jersey Law Against Discrimination ("LAD"), N.J.S.A. 10:5-
    1 to -49.1    The orders also dismissed his counterclaim for fees
    and costs.    The trial court permitted defendant to recover for his
    services based on the doctrine of quantum meruit.
    The trial court found defendant violated his professional
    responsibility     to     explain   the       Agreement's   material     terms    to
    plaintiff so that she could make an informed decision about
    retaining him.     The trial court's factual and credibility findings
    have ample support on the plenary hearing record.                  Defendant did
    not explain the effect his "greater three fee agreement" would
    have on any recovery, inform plaintiff of alternatives to such an
    agreement,    or   give    plaintiff      any    indication   of   the    tens    of
    thousands of dollars in expenses she would have to pay as the case
    progressed.    Hence we affirm.
    I.
    A.
    This action's procedural history began in July 2016 when
    plaintiff filed a declaratory judgment action seeking to have the
    trial court declare the Agreement unenforceable.                   Plaintiff had
    retained defendant to represent her and her child in a LAD action.
    She later terminated his representation and retained new counsel.
    1
    Plaintiff acted in a representative capacity, seeking LAD
    remedies on behalf of her child, who was not yet an adult when
    defendant filed the underlying LAD complaint.
    2                                A-3068-16T2
    After plaintiff terminated defendant's services, he billed her for
    $286,746.67 in fees and expenses.     Defendant's lien against any
    recovery impeded meaningful settlement negotiations, so plaintiff
    filed the declaratory judgment action.
    Defendant filed an answer.      He also filed a counterclaim
    seeking a judgment for fees and costs.2       Following a plenary
    hearing, the trial court declared the fee agreement unenforceable.
    This appeal followed.
    B.
    The parties developed the following record at the plenary
    hearing.   Plaintiff and defendant were friends when she and her
    child met him at his office in September 2012 to discuss a possible
    lawsuit seeking remedies under the LAD.3      During the meeting,
    defendant presented plaintiff with the Agreement.    The Agreement
    included these terms:
    3. Legal Fees. The Law Firm cannot predict
    or guarantee what your final bill will be.
    This will depend on the amount of time spent
    on your case and the amount of other expenses.
    2
    A fee arbitration committee had exercised its discretion and
    declined to arbitrate the fee dispute because the total fee at
    issue exceeded $100,000. R. 1:20A-3(b)(3).
    3
    The complaint in the underlying action is not included in the
    appellate record.   During defendant's opening statement at the
    plenary hearing and again during his testimony, defendant said
    "from day one" the underlying action "had always been a LAD case."
    3                          A-3068-16T2
    A. Initial Payment. The Law Firm
    will begin work on your case upon
    receipt of $3750.00. This sum will
    be used to pay for your initial
    filing fee, other fees and expenses,
    and legal fees, according to this
    Agreement.
    B.    Retainer.   You agree to pay
    $7500.00* as the minimum retainer,
    but maximum amount for legal fees to
    be paid until the case is settled
    or      judgment     is     entered.
    Notwithstanding, you are encouraged
    to make additional payments toward
    legal fees as invoiced to minimize
    having a large invoice when the case
    ends.
    *$3750.00 to be paid within
    ninety (90) days of signing this
    agreement.
    C. Legal Fee.   You agree to pay the
    Law Firm for    legal services the
    greater of:
    i. Rate Per Hour       Services of
    $475.00             Brian M. Cige,
    Esq.
    (This hourly rates [sic] is subject to review
    and revision 11 January 2014 and annually
    thereafter.    Further, at the Law Firm's
    discretion, it may either use the rates which
    were current when the services were performed
    and adding interest at the regular rate for
    paying clients or using the rate current at
    the time payment is made.)
    ii. thirty seven and one half
    percent (37 1/2%) of the net
    recovery (including attorneys fees
    referred to in iii below).
    4                       A-3068-16T2
    iii. statutory attorneys fees, by
    settlement or award, received with
    credit for all payments received.
    Client   has   been   advised  that,   in
    employment cases, the employer may offer
    reinstatement of his or her prior position or
    a comparable position.      In the event the
    client accepts an offer of reinstatements, the
    client agrees to pay the Law Firm fifteen
    additional percent (15%) of the total pay he
    or she would receive from the employer upon
    reinstatement for a one (1) year pay period,
    in no more than six (6) equal monthly
    installments.
    D.   All Services Will Be Billed.
    You will be billed at the hourly
    rate set forth in paragraph 3C for
    all   services   rendered.     This
    includes telephone calls (minimum
    charge of [six] minutes), dictating
    and reviewing letters, travel time
    to and from meetings and the Court,
    legal research, negotiations and
    any other services relating to this
    matter. Client hereby gives the Law
    Firm a continuing lien on the
    client's claim and the proceeds
    thereof for the amount of the
    attorney's    fees,   out-of-pocket
    expenses, and costs for which the
    client is obligated under this
    agreement. The attorney's lien is
    given by the client pursuant to New
    Jersey State [sic] Annotated Title
    2A:13-5.
    4.   Costs and Expenses. In addition to legal
    fees, you must pay the following costs and
    expenses:   experts'   fees,   court   costs,
    accountants' fees, appraisers' fees, service
    fees, investigators' fees, deposition costs,
    messenger services, photocopying charges,
    telephone toll calls, postage and any other
    5                          A-3068-16T2
    necessary expenses in this matter.  The Law
    Firm may require that expert(s) be retained
    directly by you.   You would then be solely
    responsible to pay the expert(s).
    5.   Bills.    The Law Firm will send you
    itemized bills from time to time.      The Law
    Firm may require that costs and expenses (see
    paragraph 4) be paid in advance. All bills
    for costs and legal expenses are due upon
    receipt and failure to pay will waive any
    discounts. You will be charged interest at a
    monthly rate of one and one-half percent (1½%)
    on any remaining balance not paid within
    thirty (30) days from the date of the bill.
    If   an   outstanding   balance   necessitates
    collection efforts by the Law Firm will be
    paid its legal fees for collecting same.
    Further, at the Law Firm's discretion, it may
    either use the rates which were current when
    the services were performed and adding
    interest at the regular rate for paying
    clients or using the rate current at the time
    payment is made.
    The parties disputed the circumstances under which plaintiff
    signed the Agreement.   According to plaintiff, defendant did not
    explain the terms of the Agreement.   Rather, he told her, "[t]his
    is a standard agreement for a case like [this]."     Plaintiff, who
    had worked for attorneys and who now operated her own business,
    "quickly glanced at it and . . . had a concern."         She said to
    defendant, "Brian, this says that I am going to be responsible at
    the end if we lose the case."   He said she would not.   He told her
    the language concerning his hourly rate was standard for a LAD
    case like this.   He said: "We are friends.   I was at your wedding.
    6                           A-3068-16T2
    I would never do this to you.          Ignore that.   Don't worry about it.
    It is standard information."            Plaintiff signed it, because she
    trusted him, he was a friend, and she believed him.
    In contrast, defendant testified, "plaintiff was provided
    this.    Read it.       Understood it.       And signed it."       Defendant
    emphasized the "Signatures" paragraph of the agreement, located
    immediately above the signature lines, stated: "You and the Law
    Firm have read and agree to this Agreement.               The Law Firm has
    answered all of your questions and fully explained this Agreement
    to your complete satisfaction.          You have been given a copy of this
    Agreement."     Defendant denied telling plaintiff he would not
    enforce the Agreement's hourly rate provision.             He testified, "I
    provided her with the retainer agreement in my office.               I asked
    her if she had any questions after she reviewed it.          And she signed
    it.   And we were on our way."
    Plaintiff's      child    testified   and   corroborated    plaintiff's
    testimony.    The child said defendant told plaintiff not to worry
    about legal fees if the case was lost.               The child was emphatic
    defendant said he would never do that to plaintiff because they
    were friends.
    Plaintiff testified that after retaining defendant, she began
    receiving    monthly    bills    for   defendant's    services.    Extremely
    upset, she telephoned defendant and asked the meaning of the bills.
    7                             A-3068-16T2
    He said: "Lisa, I have to by law keep track of the billing, . . .
    but I know they look a lot, . . . but I am padding them.                   So at
    the end of the day when they are found guilty of L-A-D at the very
    least, then the [defendants'] attorneys will have to pay for it
    and you will not have to have those fees."                     Plaintiff said
    defendant agreed to stop sending the bills because he realized how
    much they upset her.
    Defendant    acknowledged    plaintiff        became   upset   when     she
    received bills based on his hourly fee, so he stopped sending
    them.    He denied he stopped sending them for the reason given by
    plaintiff.     He claimed he had agreed she could defer payment.
    The fee agreement is dated September 7, 2012.                  Plaintiff
    terminated defendant's services in September or October 2015.                  The
    parties' attorney-client relationship had begun to sour ten months
    earlier, in January 2015.
    The   problems     developed,     according      to    plaintiff,      when
    depositions began in the underlying case.             Plaintiff testified she
    was exhausted but was nonetheless doing much of the work to prepare
    for depositions while defendant was away at chess tournaments.                  To
    review material in preparation for depositions, plaintiff and her
    child   went   to   defendant's    office.      Plaintiff      said   defendant
    required her to "pay his paralegal in which to keep the office
    open    so   both   my   [child]   and   I   could    work    and   prepare    for
    8                               A-3068-16T2
    depositions."    Plaintiff authenticated a check for $100 she paid
    to defendant's paralegal.4
    In March 2015, in an exchange of e-mails, plaintiff asked
    defendant to "please confirm what [sic] the agreement to handle
    [the] case we signed was for 1/3 (30%)?"                Defendant replied by
    sending an e-mail stating, "[p]lease see attached.                   Not [thirty
    percent] as you thought, [thirty-seven and one-half percent]."
    Defendant   attached   an   electronic      copy   of    the   fee    agreement.
    Plaintiff testified defendant's e-mail did not mention the hourly
    rate, which she assumed was because he had previously told her to
    ignore that part of the fee agreement.
    During   the   last    week   of   April   2015,    the   parties     again
    exchanged e-mails.     On April 23, plaintiff wrote:
    Brian, I understand you wish to avoid
    this topic however, I have endlessly been
    asking - how much are the experts FEES and I
    am unable to come up with $50,000 - $100,000
    in expert fees so I have a large firm willing
    to absorb those fees if necessary – when we
    last met you said your billing was around
    $100,000 or $120,000 I told other firm same
    and deps were almost done as we are waiting
    4
    The appellate record contains a copy of the check with a notation
    below it that defendant and his paralegal "said no more in checks
    only cash so no paper trail – it would complicate billing?"
    Plaintiff testified to this and said she "did a second check."
    Defendant objected to the testimony as hearsay and the judge struck
    it. For this reason, we disregard both the testimony about the
    second check and the notation concerning it in the appellate
    record.
    9                                A-3068-16T2
    judges decision.    We need to discuss this
    because this case is moving forward quickly.
    In   September         or    October       2015,    plaintiff         terminated     her
    attorney-client relationship with defendant.                         She had repeatedly
    voiced to defendant she was unhappy with his lack of preparation
    for depositions.            Documents were missing, and defendant kept
    insisting she be patient because his paralegal was ill and having
    memory issues.       Plaintiff noted one instance in which depositions
    had to be stopped while she went to defendant's office to try to
    find certain discovery.            She was also unhappy that he had attended
    chess tournaments and left her to prepare for depositions in his
    office without his assistance.
    In   addition,         defendant        sent   plaintiff         an   invoice     dated
    September      2,   2016,    for       $12,400.61       in   disbursements.           Within
    approximately       a   month          of   receiving        the    invoice,    plaintiff
    terminated the attorney-client relationship.                         Nearly four months
    later,    on    January          29,    2016,     defendant         invoiced    plaintiff
    $15,955.45 for expenses.
    Defendant had not specified in the Agreement amounts he would
    charge plaintiff for routine expenses.                             His invoice included
    twenty-five cents per page for photocopying, one dollar for every
    e-mail defendant sent or received, one dollar for every facsimile,
    and fifty-five cents per mile for travel.                          The invoice included
    10                                      A-3068-16T2
    $1700 for e-mails.     Defendant also admitted that in addition to
    charging plaintiff for every e-mail he sent or received, he charged
    for his time.
    After   plaintiff   communicated   to   defendant   that   she   was
    terminating his services, defendant told plaintiff she had to pay
    him approximately $250,000 based on his hourly rate for the
    services he had rendered.    Plaintiff was emphatic that she would
    never have signed the Agreement, and she would have gone to another
    firm, had she known defendant would hold her responsible for his
    hourly rate.
    Defendant disputed much of plaintiff's testimony.          He first
    testified about his background.         He testified his experience
    included more than twenty-five years of litigating LAD cases.           He
    also had lectured on LAD claims for the Institute of Continuing
    Legal Education.     He had little experience, however, litigating
    the type of claim for which plaintiff retained him. In fact, he
    had never tried such a case.    He was not a certified civil trial
    attorney, Rule 1:39, and had tried only ten or twelve jury trials
    during his thirty-three years practicing law.
    Defendant insisted plaintiff clearly understood the "hourly"
    component of the fee agreement.    Otherwise, he would not have sent
    her bills on a regular basis.     He asserted, "if plaintiff did not
    understand . . . she had an obligation to pay the hourly rate
    11                             A-3068-16T2
    billed, then it makes no sense that she would have been upset when
    she   got   the   hourly   billing,   because   she   would   have   had    no
    obligation."      Defendant claimed his hourly rate did not become an
    issue until plaintiff switched attorneys.
    Defendant's perspective was the attorney-client relationship
    began to sour when plaintiff had to pay deposition costs.                  She
    also complained about the ongoing expenses, for which she was
    responsible, as clearly stated in the Agreement.              He explained
    that he used an outside source for photocopying and merely passed
    on the expenses.     He had nothing to do with what she was charged.
    In fact, based on plaintiff's complaints about the photocopying
    charges, he negotiated a reduction with the provider.
    Defendant also claimed plaintiff randomly expressed concerns
    that he was not being taken seriously because he was a solo
    practitioner.     She commented she would do better with a big firm.
    Defendant surmised what brought the relationship "to a head" was
    a conversation concerning the value of the case.          He communicated
    an opinion about the value of the case — based on his discussion
    with another practitioner — and she became very upset because she
    thought it was worth millions of dollars. He denied he had charged
    plaintiff for keeping his office open at night.
    During cross-examination, defendant admitted he did not tell
    plaintiff he had never tried the type of case he would be handling
    12                             A-3068-16T2
    for   her.         Nor   did   defendant    project    for   plaintiff      what    her
    anticipated fees would be based on his hourly rate and the time
    it would take to complete the case.               Although he admitted billing
    over $250,000 for the time he expended in the underlying case, he
    did not tell plaintiff he knew, from experience, his hourly
    billings could exceed $100,000 if the case was not resolved before
    trial.     Nor did he explain that his fee for handling the case,
    billed at his hourly rate, could exceed the amount of a settlement
    or a jury verdict.
    C.
    In     its    written    opinion,     the   trial    court    found    "that    a
    reasonable client would have understood [d]efendant's retainer
    agreement to establish a payment structure much like most other
    contingent         fee   agreements   —    that   [p]laintiff       would    only    be
    obligated to pay if she was successful on her suit."                        The court
    found defendant was obligated by the Rules of Professional Conduct
    (RPCs)     "to      communicate    clearly      that   his    fee   structure       was
    different, and [p]laintiff would be obligated to pay regardless
    of the success of her case, so that [p]laintiff could make an
    informed decision as to whether she was willing to accept such an
    agreement."         Resolving credibility issues in favor of plaintiff,
    the court found that no such discussion took place.                         The court
    added, however, that notwithstanding the                  credibility issues, "it
    13                                 A-3068-16T2
    is clear [d]efendant breached his duty to ensure [p]laintiff was
    adequately informed regarding the terms of the fees [d]efendant
    would be entitled to."
    The court also found defendant violated his duty under the
    RPCs "by failing to articulate how expensive [p]laintiff's matter
    could ultimately be, and what recovery [p]laintiff could expect
    (within reason)."     The court determined such information was
    "clearly material and necessary to permit [p]laintiff to make an
    informed decision regarding representation."      In so finding, the
    court noted defendant did not counsel plaintiff as to what a
    reasonable settlement offer would be but instead communicated to
    the   adversaries   plaintiff's   uneducated   settlement   demand    of
    $3,500,000.
    The trial court also took issue with the costs defendant
    charged plaintiff, noting the fee agreement "clearly failed to
    identify numerous costs [d]efendant would ultimately liberally
    charge [p]laintiff with, including, most egregiously, $1 per e-
    mail sent and received."
    The trial court found credible plaintiff's testimony that had
    she known she would be charged an hourly rate even in the event
    her claims were unsuccessful, she would never have agreed to
    defendant representing her.   Considering the nature of plaintiff's
    claims, evidence her new attorney presented concerning awards
    14                           A-3068-16T2
    received by similarly situated plaintiffs, and defendant's lien,
    the court expressed its inclination to "credit all testimony
    positing that [p]laintiff was misled by [d]efendant throughout the
    course of his representation of her."5
    For the reasons expressed in its opinion, the court entered
    an order declaring the retainer agreement unenforceable and void.
    II.
    On   appeal,   defendant   argues   the   retainer   agreement    is
    enforceable because it is in writing and signed by the parties.
    He asserts he complied with the RPCs by discussing and explaining
    to plaintiff her obligations under the agreement.             Defendant
    contends the trial court committed reversible error by holding a
    plenary hearing without affording the parties an opportunity for
    discovery.   He also contends the court committed trial errors by
    failing to address the parol evidence rule and by failing to grant
    a directed verdict on his counterclaim.
    In addition to his allegations of error, defendant asserts
    the trial court's procedural and evidentiary rulings and decision
    voiding the retainer agreement were motivated by the court's desire
    to facilitate a settlement of the underlying claim.           For that
    5
    The attorneys who represented plaintiff in her fee dispute with
    defendant were not the same attorneys who represented her in the
    LAD action after she discharged defendant.
    15                            A-3068-16T2
    reason, defendant requests the court be disqualified in the event
    of a remand.
    Plaintiff responds the record supports the trial court's
    findings as well as its credibility determinations.                          Plaintiff
    contends discovery was unnecessary.               She points out defendant did
    not object to the plenary hearing when it was scheduled. Plaintiff
    adds that nothing in the record supports defendant's claim that
    the trial court was biased, so there is no basis for disqualifying
    the court if the matter is remanded.
    Defendant      replies    for   the     most     part     by   reiterating         and
    emphasizing the points he raised in his original brief.
    III.
    Our review of "[f]inal determinations made by the trial court
    sitting   in   a    non-jury    case    .    .    .   [is]     limited       and     well-
    established." Seidman v. Clifton Sav. Bank, 
    205 N.J. 150
    , 169
    (2011).   The court's findings of fact are "binding on appeal when
    supported by adequate, substantial, credible evidence."                             Cesare
    v. Cesare, 
    154 N.J. 394
    , 411-12 (1998) (citation omitted).                           "[W]e
    do not disturb the factual findings and legal conclusions of the
    trial [court] unless we are convinced that they are so manifestly
    unsupported by or inconsistent with the competent, relevant and
    reasonably     credible    evidence     as       to   offend    the    interests          of
    justice."      In   re    Forfeiture        of    Pers.      Weapons     &    Firearms
    16                                          A-3068-16T2
    Identification Card Belonging to F.M., 
    225 N.J. 487
    , 506 (2016)
    (quoting Rova Farms Resort, Inc. v. Inv'rs Ins. Co., 
    65 N.J. 474
    ,
    484 (1974)).
    The hearing record in the case before us includes adequate,
    substantial, credible evidence supporting the court's decision.
    Plaintiff testified defendant did not explain the terms of the
    Agreement to her.       Defendant admitted he did not explain to
    plaintiff that the cost of his services, based on his hourly rate
    and   liberal    billing    practices,    could    approach    or    exceed
    plaintiff's     recovery.     More    important,   plaintiff    testified
    defendant represented – or misrepresented as the case may be –
    that he would not charge her his hourly rate.         Plaintiff's child
    also testified defendant made the representation.         The testimony
    of these witnesses amply supports the trial court's findings.
    Plaintiff's testimony, the testimony of her child, and the
    documentary evidence readily dispel any notion the trial court's
    findings and legal conclusions are so manifestly unsupported by
    or inconsistent with the competent, relevant, reasonably credible
    evidence as to offend the interest of justice.           Rova Farms, 
    65 N.J. at 484
    .      That alone is ample reason to affirm the order
    nullifying the Agreement.     But because the Agreement is ambiguous
    if not misleading, particularly in the context of a fee-shifting
    claim, we address the trial court's opinion that defendant breached
    17                             A-3068-16T2
    his     ethical   obligations   to   fully       inform    plaintiff   of    the
    Agreement's ramifications.
    IV.
    A.
    The Agreement in this case concerns a statutory fee-shifting
    claim.     Because defendant's ethical obligations to the client
    arose — and thus must be understood — in that context, we briefly
    review the policies underlying the LAD.
    The "LAD is remedial social legislation whose overreaching
    goal is to eradicate the 'cancer of discrimination.'"                  Nini v.
    Mercer Cty. Cmty. Coll., 
    202 N.J. 98
    , 108-09 (2010) (quoting
    Fuchilla v. Layman, 
    109 N.J. 319
    , 334 (1988)).                "Underlying the
    LAD's     expansive    language      advocating      the     elimination       of
    discrimination is also the directive that we compensate victims
    for economic and noneconomic injuries attributable to                   . . .
    discriminatory conduct." Tarr v. Ciasulli, 
    181 N.J. 70
    , 80 (2004).
    The     Legislature   has   recognized       a    discrimination       victim's
    hardships:
    The Legislature further finds that
    because of discrimination, people suffer
    personal hardships, and the State suffers a
    grievous harm.       The personal hardships
    include: economic loss; time loss; physical
    and emotional stress; and in some cases severe
    emotional trauma, illness, homelessness or
    other irreparable harm resulting from the
    strain    of     employment     controversies;
    18                                 A-3068-16T2
    relocation, search and moving difficulties;
    anxiety caused by lack of information,
    uncertainty,    and     resultant     planning
    difficulty; career, education, family and
    social disruption; and adjustment problems,
    which particularly impact on those protected
    by this [A]ct. Such harms have, under the
    common law, given rise to legal remedies,
    including compensatory and punitive damages.
    The Legislature intends that such damages be
    available to all persons protected by this
    [A]ct and that this [A]ct shall be liberally
    construed    in   combination    with    other
    protections available under the laws of this
    State.
    [N.J.S.A. 10:5-3 (emphasis added).]
    The LAD fee-shifting provision, N.J.S.A. 10:5-27.1, entitles
    a plaintiff to an award of attorneys' fees if the plaintiff has
    been "awarded some affirmative relief by way of an enforceable
    judgment against defendant or other comparable relief through a
    settlement or consent decree."      Tarr, 
    181 N.J. at 86-87
    .
    The   Supreme   Court   has    determined    what   constitutes    a
    "'reasonable attorney's fee,' payable under fee-shifting statutes
    such as the LAD."    Rendine v. Pantzer, 
    141 N.J. 292
    , 316 (1995).
    A trial court considering a reasonable fee must "determine the
    'lodestar': the number of hours reasonably expended multiplied by
    a reasonable hourly rate."   
    Id. at 334-35
    .      The trial court should
    exclude hours not reasonably expended. 
    Id. at 335
    . In determining
    whether an attorney's hourly rate is reasonable, "the court should
    assess the experience and skill of the prevailing party's attorneys
    19                           A-3068-16T2
    and compare their rates to the rates prevailing in the community
    for similar services by lawyers of reasonably comparable skill,
    experience   and    reputation."         
    Id. at 337
       (quoting    Rode     v.
    Dellarciprete, 
    892 F.2d 1177
    , 1183 (3d Cir. 1990)).
    After   determining   the     lodestar,         a    trial   court     "should
    consider whether to increase that fee to reflect the risk of non-
    payment in all cases in which the attorney's compensation entirely
    or substantially is contingent on a successful outcome."                         
    Ibid.
    The Supreme Court has "conclude[d] that contingency enhancements
    in fee-shifting cases ordinarily should range between five and
    fifty-percent of the lodestar fee, with the enhancement in typical
    contingency cases ranging between twenty and thirty-five percent
    of the lodestar."     Id. at 343.
    Statutory fee-shifting provisions and awards are "'designed
    to attract competent counsel' to advance the public interest
    through   private    enforcement     of        statutory       rights     that    the
    government alone cannot enforce."         Pinto v. Spectrum Chem. & Lab.
    Prods., 
    200 N.J. 580
    , 593 (2010) (quoting Coleman v. Fiore Bros.,
    
    113 N.J. 594
    , 598 (1989)).          They also advance the policy that
    damages be available to all persons protected by the LAD.                            A
    court's award of fees under the LAD's fee-shifting provision does
    not diminish LAD damages available to a plaintiff, because the
    defendants must pay the statutory fee award.
    20                                      A-3068-16T2
    In contrast, in the absence of a statutory fee award, an
    attorney's hourly fee can approach or exceed a LAD client's
    recovery     for     economic      and     non-economic       loss     caused    by
    discrimination.          Such an hourly fee arrangement undermines both
    the LAD policy of compensating victims of discrimination and the
    policy of attracting competent counsel to advance the public
    interest through private enforcement of statutory rights while
    bearing the risk of nonpayment in the event of an unsuccessful
    outcome.     What's more, such a fee arrangement can be financially
    devastating to a client.
    There    is    no    dearth   of    competent,    civic-minded     attorneys
    willing to litigate LAD and other statutory fee-shifting cases
    under fee agreements that do not include an hourly component.                   The
    number of such cases litigated in our trial courts and reported
    in the case law evidence this, as does — at least as to numbers —
    advertising    on    television     and    radio,     in   telephone   books    and
    newspapers, and on billboards and other media.                 Indeed, the firm
    currently representing plaintiff in the LAD action has a fee
    agreement without an hourly component.
    Ethically then, must an attorney whose fee for undertaking a
    LAD case that includes an hourly rate component explain both the
    consequences on a recovery and the availability of other competent
    counsel likely willing to undertake the same representation based
    21                               A-3068-16T2
    on a fee without an hourly component?        We conclude the answer is
    yes.
    B.
    In a LAD case, as in any case, "[a] lawyer's fee shall be
    reasonable."    RPC 1.5(a).    Fee agreements in LAD cases are subject
    to the same ethical considerations as all contracts between lawyers
    and clients.      In view of "the unique and special relationship
    between an attorney and a client, ordinary contract principles
    governing agreements between parties must give way to the higher
    ethical   and   professional   standards   enunciated   by   our   Supreme
    Court." Cohen v. Radio-Electronics Officers Union, 
    275 N.J. Super. 241
    , 259 (App. Div. 1994), modified on other grounds, 
    146 N.J. 140
    (1996).    For that reason, a "contract for legal services is not
    like other contracts."     
    Ibid.
    The Rules of Professional Conduct require that "[w]hen the
    lawyer has not regularly represented the client, the basis or rate
    of the fee shall be communicated in writing to the client before
    or within a reasonable time after commencing the representation."
    RPC 1.5(b).     Contingent fee agreements:
    [S]hall be in writing and shall state the
    method by which the fee is to be determined,
    including the percentage or percentages that
    shall accrue to the lawyer in the event of
    settlement, trial, or appeal, litigation and
    other expenses to be deducted from the
    recovery, and whether such expenses are to be
    22                              A-3068-16T2
    deducted before or after the contingent fee
    is calculated.
    [RPC 1.5(c).]
    Equally important, "[a] lawyer shall explain a matter to the extent
    reasonably    necessary   to   permit     the   client   to   make   informed
    decisions regarding the representation."          RPC 1.4(c).
    Maximizing fees charged to clients should not be an attorney's
    primary aim.    As a scholar on legal ethics once wrote:
    After an educational process emphasizing the
    importance of preparation and indeterminacy of
    outcomes, most lawyers will prefer to leave
    no stone unturned, provided, of course, they
    can charge by the stone.      For an attorney
    anxious to avoid overlooking details and
    underbilling hours, more is always better.
    For the client and the courts, the calculus
    may be otherwise.
    [Deborah L. Rhode, Ethical Perspectives on
    Legal Practice, 
    37 Stan. L. Rev. 589
    , 635
    (1985).]
    "An '[a]ttorney[] must never lose sight of the fact that the
    profession is a branch of the administration of justice and not a
    mere money-getting trade.'"         Alpert, Goldberg, Butler, Norton &
    Weiss, PC v. Quinn, 
    410 N.J. Super. 510
    , 529 (App. Div. 2009)
    (alterations in original) (quoting Kriegsman v. Kriegsman, 
    150 N.J. Super. 474
    , 480 (App. Div. 1997)).
    For the foregoing reasons, an "attorney's freedom to contract
    with    a   client   is   subject    to   the    constraints    of   ethical
    23                                A-3068-16T2
    considerations and [the Supreme Court's] supervision."                 
    Id. at 529-30
     (alteration in original) (quoting Cohen, 
    146 N.J. at 155
    ).
    "An   agreement    that    violates   the    ethical    rules   governing   the
    attorney-client relationship may be declared unenforceable."                Id.
    at 530 (quoting Tax Auth. v. Jackson Hewitt, 
    187 N.J. 4
    , 15
    (2006)).
    The application of these principles to the facts of this case
    leads to a single conclusion:         the trial court properly found the
    Agreement was unenforceable and void.
    C.
    The Agreement in this case – requiring the client to pay the
    greater    of   defendant's    hourly    rate   ("the   hourly   provision"),
    thirty-seven and one-half of the net recovery including statutory
    attorneys' fees (the "contingent fee provision"), or statutory
    attorneys' fees (the "statutory fee provision") — is problematic
    if not misleading.        The statutory fee provision may be the only
    one of the three in which plaintiff receives full compensation,
    because the statutory fee is payable by the defendants in the
    underlying case.          Yet, the likelihood of it materializing is
    largely illusory.
    This is so, because the Supreme Court has directed that a
    trial court consider a fee enhancement to the lodestar "to reflect
    the risk of nonpayment in all cases in which the attorney's
    24                               A-3068-16T2
    compensation      entirely   or   substantially     is   contingent     on    a
    successful outcome."      Rendine, 
    141 N.J. at 337
    .       The standards the
    Court   adopted    in   Rendine   "serve   as   limits   on   the   amount   of
    contingency enhancements and . . . require a relationship between
    the amount of the enhancement awarded and the extent of the risk
    of nonpayment assumed by counsel for the prevailing party."                  
    Id. at 339
    .   Here, defendant bore no risk of nonpayment.               If he and
    plaintiff recovered nothing, he was nonetheless entitled under the
    Agreement to have plaintiff pay the full value of his services.
    In such situations, where an attorney assumes no risk, a trial
    court following Rendine would presumably award no fee enhancement.
    Thus, at most, the statutory fee provision would be no greater
    than the Agreement's hourly fee provision.
    In the case before us, the statutory fee would likely be
    less, in view of plaintiff's testimony that defendant said he was
    padding his bills and in view of questionable billing practices
    cited by the trial court or exposed during cross-examination of
    defendant.6    Thus, the statutory fee provision — likely the only
    6
    Our comments should not be construed as suggesting our view
    either that the hourly rate in this case was or was not excessive
    for an attorney who had never tried the specific type of claim,
    was not certified by the Supreme Court as a civil trial attorney,
    and only tried cases once every two or three years. That issue
    was not before the trial court and there was no evidence presented
    concerning it.
    25                               A-3068-16T2
    one that would potentially have allowed plaintiff to retain full
    compensation for her damages - was unlikely to materialize.
    The Agreement's contingent fee provision is also problematic
    to the extent it is computed on both plaintiff's damages and the
    statutory fee award and can result in a fee that exceeds both —
    at the expense of what the client receives. Certainly, an attorney
    is entitled to receive the higher of the two, even if a reasonable,
    conscionable, contingent fee applied to a large damage award
    results in a fee far exceeding a statutory fee award.                 Lawyers who
    bear    a   risk   of    loss   and    obtain    such   results    deserve    to    be
    compensated accordingly.              And though a contingent fee reduces a
    LAD    plaintiff's      damages,      the   balancing    of   competing   policies
    compels the result.
    The question, though, is why in view of the LAD's underlying
    policies should counsel receive in excess of the greater of a
    conscionable contingent fee computed on a damage award, or a
    statutory     fee       award   —     reasonable    by    virtue     of   judicial
    determination — if the excess diminishes the client's compensation
    for damages.       Counsel may argue that because a statutory fee award
    is part of the client's recovery obtained through the attorney's
    efforts, the attorney should be entitled to a contingent percentage
    26                               A-3068-16T2
    of the fee award.7    But an attorney's hourly rate for pursuing the
    statutory fee award is included in the award itself — an award,
    again, that has been determined by the court to be reasonable.      So
    if the attorney's work in obtaining the statutory fee award is
    reflected in the award — an award adjudicated as reasonable — and
    the attorney is receiving more based on a contingent fee, why
    should a plaintiff's damage award be reduced even more?    The issue
    is further complicated, in most cases, by the absence of an
    advocate to advance the point on behalf of a client, perhaps an
    uninformed client.8
    We do not find the Agreement in this case unenforceable
    because of the problematic nature of the three fee provisions.      We
    do find the Agreement unenforceable because, as the trial court
    found, defendant did not adequately inform plaintiff about the
    ramifications.
    7
    See A.W. v. Mount Holly Twp. Bd. of Educ. (In re Costello &
    Mains, LLC), 
    453 N.J. Super. 110
    , 114 (App. Div. 2018).
    8
    These issues are recurring. See A.W., 453 N.J. Super. at 113-
    114 (involving a fee agreement requiring the client to pay the
    greater of forty-five percent - an arguably excessive and
    unconscionable contingent fee – of the net recovery, including
    negotiated or statutory legal fees, or the firm's hourly rate).
    We are also aware of attorneys seeking payment of a substantial
    contingent fee plus a statutory fee award. One such case has been
    decided within the past month. The Civil Practice Committee or
    some other appropriate Supreme Court Committee should perhaps
    address these issues.
    27                          A-3068-16T2
    Based on defendant's experience, he certainly understood his
    hourly fee could approach or exceed a settlement offer, perhaps
    even plaintiff's recovery, if the case resolved shortly before or
    at a trial.      If defendant did not know that from his experience
    with LAD cases, he should have known it from case law.                During the
    twenty-three     years   that    have   passed   since   the    Court    decided
    Rendine, it has become evident that an attorney's hourly fee for
    a LAD case can approach or exceed a plaintiff's recovery.                      See
    e.g., Szczepanski v. Newcomb Med. Ctr., 
    141 N.J. 346
    , 352-53 (1995)
    (addressing plaintiff's statutory fee application for lodestar of
    $135,360 based on $200 per hour rate after judgment on jury verdict
    of   $115,441,    including      prejudgment       interest);       Kluczyuk    v.
    Tropicana Products, Inc., 
    368 N.J. Super. 479
    , 484 (App. Div.
    2004)   (affirming   award      to   plaintiff's    counsel    of    $315,547.45
    combined lodestar and enhancement on jury award of $454,315);
    Gallo v. Salesian Soc'y, 
    290 N.J. Super. 616
    , 622 (App. Div. 1996)
    (affirming trial court's reduced award to plaintiff's counsel of
    $48,750, from fee request exceeding $100,000 for more than 400
    hours of work, following jury verdict in plaintiff's favor in the
    amount of $24,000); Davis v. Husain, No. A-2691-11 (App. Div. Mar.
    13, 2013) (slip op. at 6, 26-27) (affirming trial court's lodestar
    computation of $68,095 but reversing the trial court's denial of
    fee enhancement on jury's damage verdict of $12,500); Heusser v.
    28                               A-3068-16T2
    N.J. Highway Auth., No. A-0622-05 (App. Div. Mar. 20, 2008) (slip
    op. at 52-53) (awarding lodestar of $312,659.15 to counsel who
    obtained a $97,198 award).9
    In view of the depleting effect a large hourly fee can have
    on a plaintiff's recovery in a LAD action, in order to make an
    informed decision about whether to retain counsel, a client should
    understand that other competent counsel may accept the case solely
    on a contingent fee basis.       Given the choice, a plaintiff might
    reject a retainer agreement — as plaintiff here would have done –
    that contains an hourly component.         Regardless, a potential client
    should be given that information in order to make a knowing and
    intelligent decision when selecting counsel.           An attorney thus has
    an ethical obligation to so inform a client.
    In addition, an attorney is ethically obligated to provide
    information about litigation costs a client must advance. A client
    — such as plaintiff here — should understand she will be expected
    to   "front"   thousands   of   dollars,    perhaps,    as   here,   tens    of
    thousands of dollars, depending on such things as the number of
    9
    The unreported opinions are not cited as precedent, Rule 1:36-
    3, but solely for the limited purpose of presenting relevant but
    general background and history. See Pressler & Verneiro, Current
    N.J. Court Rules, cmt. 2 on R. 1:36-3 (2018); State v. Western
    World, Inc., 
    440 N.J. Super. 175
    , 179 n.1 (App. Div. 2015); Badiali
    v. N.J. Mfrs. Inc. Grp., 
    429 N.J. Super. 121
    , 126 n.4 (App. Div.
    2012), aff'd, 
    220 N.J. 544
     (2015).
    29                                 A-3068-16T2
    depositions to be taken and whether experts are retained; whereas
    other competent counsel may advance costs.
    In summary, we conclude that if an attorney's fee in a LAD
    or statutory fee-shifting case is based in whole or in part on an
    hourly rate, then the attorney is ethically obligated to inform
    the client of the ramifications.          The attorney must inform the
    client that if the case becomes complex and protracted, the hourly
    rate-based fee the client is responsible to pay can approach or
    even exceed his or her recovery. Further, the attorney must inform
    the client other competent counsel represent clients in similar
    cases   solely   on   a   contingent    fee   basis,    without   an    hourly
    component, and might also advance costs.               The attorney should
    provide examples of how much hourly fees have totaled in similar
    cases, or if the attorney has no such experience with similar
    cases — in which case consideration should be given to referring
    the case to a certified civil trial attorney — how much hourly
    fees have totaled in the same types of cases found in case law.
    Similarly, if the client is required to advance costs, the
    attorney must provide the client with approximate costs resulting
    from things such as depositions and expert fees, and must give
    examples of such costs in similar cases.                The attorney must
    disclose that other competent counsel who represent clients in
    similar cases advance litigation costs.
    30                                  A-3068-16T2
    We understand no two cases are the same, and fees and costs
    are not predictable with precision.      But counsel charging high
    hourly rates as part of fee agreements in fee-shifting cases are
    presumably doing so based on their experience in handling such
    cases — as defendant proclaimed here.      Surely, such experienced
    counsel are able to estimate the time and expenses to litigate
    such claims through certain phases and to estimate the cost of
    events such as depositions and the fees of experts.
    The Agreement in this case has other flaws.       Nearly nine
    years ago, we emphasized that "[f]ull and complete disclosure of
    all charges which may be imposed on the client is also necessitated
    by RPC 1.4(c)."     Alpert, 
    410 N.J. Super. at 531
    .   The reason is
    clear: "[i]f the client does not know what charges and costs beyond
    the hourly rate he may be exposed to, how can the client be
    expected to make an informed decision regarding representation."
    
    Ibid.
       Here, defendant did not make full and complete disclosure
    of costs he intended to pass on to the client, including his
    "egregious" charges for e-mails.      We also find questionable the
    Agreement's additional fee of fifteen percent of one year's wages
    in the event a client who has lost a job based on discrimination
    is reinstated.
    For all the foregoing reasons, we find no error in the trial
    court's decision.
    31                         A-3068-16T2
    V.
    The fee agreement in this case is ambiguous and to some extent
    illusory.   Defendant failed to discharge his ethical obligation
    to explain the terms of the agreement, their implications, and
    alternatives to the agreement, so the client could make an informed
    decision regarding his representation.    The trial court did not
    err by so finding.
    Defendant's remaining arguments are without sufficient merit
    to warrant further discussion.    R. 2:11-3(e)(1)(E).
    Affirmed.
    32                         A-3068-16T2