MHA, LLC, ETC. VS. HEALTHFIRST, INC. (L-6822-13, BERGEN COUNTY AND STATEWIDE) ( 2018 )


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  •                         NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    This opinion shall not "constitute precedent or be binding upon any court."
    Although it is posted on the internet, this opinion is binding only on the
    parties in the case and its use in other cases is limited. R. 1:36-3.
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-4206-15T3
    MHA, LLC, d/b/a MEODOWLANDS
    HOSPITAL MEDICAL CENTER,
    Plaintiff-Appellant,
    v.
    HEALTHFIRST, INC., HEALTHFIRST
    HEALTH PLAN OF NEW JERSEY, INC.,
    SENIOR HEALTH PARTNERS, INC.,
    MANAGED HEALTH INC., HF MANAGED
    SERVICES, LLC, and HEALTHFIRST
    PHSP, INC.,
    Defendants-Respondents.
    __________________________________
    Argued March 20, 2018 – Decided August 3, 2018
    Before Judges Hoffman, Gilson and Mayer.
    On appeal from Superior Court of New Jersey,
    Law Division, Bergen County, Docket No. L-
    6822-13.
    David M. Estes argued the cause for appellant
    (Mazie Slater Katz & Freeman, LLC, attorneys;
    David M. Estes and Eric D. Katz, on the
    briefs).
    Scott B. Klugman argued the cause for
    respondents (Levine Lee, LLP, and The Epstein
    Law Firm, PA, attorneys; Scott B. Klugman and
    Michael J. Epstein, on the brief).
    PER CURIAM
    In   September   2013,   plaintiff   MHA,    LLC   d/b/a   Meadowlands
    Hospital Medical Center (MHA), filed a complaint in the Law
    Division against defendant insurance companies1 (collectively,
    HealthFirst or defendants) for reimbursement for medical services
    provided to their Medicare and Medicaid enrollees and subscribers.
    Plaintiff sought reimbursement of all outstanding claims at its
    published rates (in excess of the Medicare and Medicaid rates),
    as well as reimbursement for claims that were allegedly underpaid,
    denied, or not paid timely in accordance with the established
    rates imposed by the Medicare and Medicaid statutory regime.
    After the matter was removed to federal court and remanded
    to state court following a Third Circuit appeal, defendants moved
    to dismiss plaintiff's complaint pursuant to Rule 4:6-2(e) for
    failure to state a claim upon which relief can be granted.               The
    Law Division granted defendants' motion, dismissing plaintiff's
    complaint with prejudice, concluding:       (a)    plaintiff's Medicare-
    based claims fail as a matter of law because "[t]he Medicare
    regulations cap the rate that the non-participating provider may
    1
    Defendant HealthFirst, Inc. (HF Inc.), a New York corporation,
    issues and administers health care plans nationally through its
    wholly owned and controlled subsidiaries, including defendants
    HealthFirst Health Plan of New Jersey, Inc. (HFNJ), HealthFirst
    PHSP, Inc. (PHSP), Managed Health, Inc. (MHI), HF Management
    Services, LLC (HFMS), and Senior Health Partners, Inc. (SHP).
    2                                A-4206-15T3
    lawfully charge for any services at the original Medicare rate";
    (b) the Medicare statute expressly preempts plaintiff's Medicare-
    based claims and common law causes of action; and (c) plaintiff's
    Medicaid-based     claims   fail     because    its   complaint     did     not
    sufficiently allege exhaustion of all available administrative
    remedies.
    After the court entered an amended confirming order on May
    27, 2016, plaintiff filed this appeal. Before us, plaintiff argues
    the trial court erred when it addressed the issue of preemption
    prior to discovery and further erred when it dismissed plaintiff's
    complaint   with   prejudice   for    failing    to   plead    exhaustion    of
    administrative remedies or futility.           We agree.      For the reasons
    that follow, we vacate the order of dismissal and remand to the
    Law Division for further proceedings.
    I.
    Plaintiff, a privately held New Jersey limited liability
    company, purchased all of the assets of Meadowlands Hospital
    Medical   Center   (Meadowlands),     a    licensed   general     acute   care
    hospital, in December 2010.        HealthFirst provides health benefit
    plans and health insurance policies through its subsidiaries and
    related companies.
    HFNJ, an authorized Health Management Organization (HMO),
    contracted with New Jersey to provide health insurance to New
    3                               A-4206-15T3
    Jersey Medicaid beneficiaries.             HFNJ also contracted with the
    federal Center for Medicare and Medicaid Services (CMS) to provide
    eligible    residents    with    Medicare,    through   Medicare   Advantage
    contracts. HFNJ receives a capitation payment from CMS, and an
    additional premium from the recipient, who may receive certain
    benefits above those of regular Medicare, but must use the HMO's
    network of facilities and providers.
    Plaintiff did not contract with any defendant, and therefore
    alleged it "was entitled to have its claims processed promptly
    according to state and federal statutes and regulatory law."
    Plaintiff    electronically       submitted   its   bills   to   defendants,
    alleging that from 2010 through 2013, it rendered emergency and
    other pre-authorized medical services to defendants' enrollees and
    subscribers,    but     that    "defendants   refused   and   neglected     to
    properly process [its] claims for payment and induced [it] to sign
    contracts . . ., promising to promptly pay [it] for services
    rendered to . . . defendants' subscribers and enrollees."
    According to plaintiff, it soon realized that the in-network
    payments it received from defendants "were, and are so grossly
    insufficient that the hospital cannot [] sustain itself and meet
    its continuing obligations to provide the community access to
    quality healthcare services, by continuing to provide medical
    services to the defendants[] without adequate payments."
    4                             A-4206-15T3
    Plaintiff also alleged that "[d]espite approvals for the
    listed   procedures,    . . . defendants         failed    to   pay     the    usual,
    customary and reasonable charge billed by . . . plaintiff for
    services rendered on behalf of the defendants['] various enrollees
    and plan subscribers."           According to plaintiff, from 2010 through
    2013,     it     invoiced        defendants      for      services       "totaling
    $28,874,756.96," but defendants paid "just $2,541,445.60, leaving
    a balance now due of $26,333,311.36, together with lawful interest
    and other charges."
    In October 2013, defendants removed the action to federal
    court on the basis of federal-question jurisdiction.                          In July
    2014, defendants       moved to dismiss the complaint for lack of
    personal jurisdiction and for failure to state a claim upon which
    relief may be granted, pursuant to Fed. R. Civ. P. 12(b)(2) and
    12(b)(6).      Defendants also filed an alternative motion to strike
    the Medicare allegations in the complaint, based on plaintiff's
    representation in its motion to remand that the complaint did not
    relate to Medicare enrollees and subscribers.
    Subsequently, plaintiff voluntarily dismissed four of the
    named    defendants:        HF    Inc.,   SHP,   MHI,     and   PHSP,    and      also
    voluntarily dismissed two of its claims:                  fraudulent/negligent
    misrepresentation and violation of the Unfair Claim Settlement
    Practices section of the Insurance Trade Practices Act, N.J.S.A.
    5                                   A-4206-15T3
    17B:30-13.    Additionally,        plaintiff    later   conceded    that    the
    complaint    did,   in    fact,     relate     to   Medicare   enrollees    and
    subscribers, which rendered defendants' motion to strike moot.                On
    August 26, 2014, plaintiff opposed the motion to dismiss and filed
    a cross-motion for leave to amend its complaint.
    On     February     27,     2015,   the    district   court    dismissed
    plaintiff's Medicaid-based claims because "neither the [c]omplaint
    nor the proposed amended complaint aver that [p]laintiff availed
    itself of – or exhausted all of [—] the statutorily available
    procedures for resolving the disputed claims."                    MHA, LLC v.
    HealthFirst, Inc., No. 2:13-cv-06036, 
    2015 WL 858051
    , at *4 (D.N.J.
    Feb. 27, 2015).        It also dismissed plaintiff's Medicare-based
    claims, finding that the Medicare statute expressly preempted
    plaintiff's common law claims of unjust enrichment and quantum
    meruit, "because [p]laintiff's allegations are directly controlled
    by federal standards."          
    Ibid. Plaintiff appealed and
    the Third Circuit vacated, holding
    that the district court lacked subject matter jurisdiction and,
    therefore,    vacated     the    dismissal     of   plaintiff's    claims   and
    remanded to the district court with instructions to remand the
    case to the state court.          MHA, LLC v. HealthFirst, Inc., 629 F.
    App'x 409, 415 (3d Cir. 2015).           The Third Circuit noted that "any
    statutory interpretation required by this case is incidental to
    6                             A-4206-15T3
    the application of Medicare and Medicaid law to disputed facts."
    
    Id. at 414.
      It further held, "The parties have not identified a
    dispute over the meaning of particular statutory text; rather,
    HealthFirst generally avers that the parties disagree over the
    application of the Medicare Act to their situation."          
    Ibid. On remand, plaintiff
       advised   defendants   it   intended    to
    proceed on its initially-filed complaint, notwithstanding that it
    had previously voluntarily dismissed several parties and claims
    in the federal court.     Before any discovery, defendants filed a
    motion to dismiss the complaint pursuant to Rule 4:6-2(b), for
    lack of personal jurisdiction, and Rule 4:6-2(e), for failure to
    state a claim upon which relief can be granted.
    On May 25, 2016, the Law Division granted defendants' motion
    and issued a written opinion and order dismissing plaintiff's
    complaint with prejudice.2      However, the court qualified the with-
    prejudice dismissal,
    to the extent . . . [p]laintiff seeks to
    recover on the basis that [defendants] failed
    to pay or reimburse [its] claims in accordance
    with the Medicare statute and regulations,
    i.e., that [defendants] paid . . . [p]laintiff
    less than the statutory amount or failed to
    pay entirely, . . . plaintiff may bring a
    cause of action to seek reimbursement for such
    claims, . . . [by filing] a new complaint
    2
    On May 27, 2016, the court issued an amended opinion and order
    "to correct a clerical error."
    7                             A-4206-15T3
    sufficiently alleging that certain disputed
    claims were not paid at the statutory rate.
    This appeal followed.
    II.
    Rule 4:6-2(e) provides that a complaint may be dismissed for
    "failure to state a claim upon which relief can be granted . . . ."
    That rule tests "the legal sufficiency of the facts alleged on the
    face of the complaint."   Printing Mart-Morristown v. Sharp Elec.
    Corp., 
    116 N.J. 739
    , 746 (1989) (citation omitted).
    On a motion to dismiss, a plaintiff need not prove the case,
    but need only "make allegations which, if proven, would constitute
    a valid cause of action."    Kieffer v. High Point Ins. Co., 
    422 N.J. Super. 38
    , 43 (App. Div. 2011) (quoting Leon v. Rite Aid
    Corp., 
    340 N.J. Super. 462
    , 472 (App. Div. 2001)).       On such a
    motion, plaintiff is entitled to "every reasonable inference of
    fact." Printing 
    Mart, 116 N.J. at 746
    (citing Indep. Dairy Workers
    Union v. Milk Drivers & Dairy Emp. Local 680, 
    23 N.J. 85
    , 89
    (1956)).
    A reviewing court must search "the complaint in depth and
    with liberality to ascertain whether the fundament of a cause of
    action may be gleaned even from an obscure statement of claim,
    opportunity being given to amend if necessary."     
    Ibid. (quoting Di Cristofaro
    v. Laurel Grove Mem. Park, 
    43 N.J. Super. 244
    , 252
    8                           A-4206-15T3
    (App. Div. 1957)).    This review should be "at once painstaking and
    undertaken with a generous and hospitable approach."             
    Ibid. A motion to
    dismiss "should only be granted in 'the rarest
    of instances.'"     
    Kieffer, 422 N.J. Super. at 43
    (quoting Printing
    
    Mart, 116 N.J. at 772
    ).     Only when "even a generous reading of the
    allegations does not reveal a legal basis for recovery" should the
    motion be granted.     
    Ibid. (quoting Edwards v.
    Prudential Prop. &
    Cas. Co., 
    357 N.J. Super. 196
    , 202 (App. Div. 2003)).
    A.
    Plaintiff contends the motion court erred by dismissing its
    Medicaid-based claims for failing to adequately plead exhaustion
    of administrative remedies or futility.          N.J.S.A. 26:2J-8.1(e)(1)
    to (4) establishes a two-step administrative process:                (1) an
    internal   appeal    mechanism;   and     (2)    non-appealable,    binding
    arbitration. Plaintiff argues that even if it were required to
    exhaust both steps of the administrative process prior to filing
    suit, "the allegations in the complaint of exhaustion and futility
    of defendants' process are sufficient to defeat a pre-discovery
    motion to dismiss at the inception of a case."
    Plaintiff    further   argues   that       even   if   exhaustion   were
    required, various exceptions to the exhaustion doctrine apply to
    its claims that precluded dismissal of its complaint. Furthermore,
    it claims even if the allegations of exhaustion and futility were
    9                               A-4206-15T3
    lacking, "it was error to not give [it] an opportunity to amend
    its pleadings."
    In dismissing plaintiff's Medicaid-based claims, the court
    found that plaintiff did "not adequately aver that it exhausted"
    the    Health   Claims    Authorization,     Processing   and   Payment    Act
    (HCAPPA), N.J.S.A. 26:2J-1 to -47, "administrative remedies prior
    to commencing this lawsuit in the Law Division.           Additionally, the
    [p]laintiff's [c]omplaint did not adequately aver that following
    such administrative remedies would be futile."
    New Jersey is a notice pleading state, which means that only
    a short, concise statement of the claim need be given in the
    complaint.      See Velop, Inc. v. Kaplan, 
    301 N.J. Super. 32
    , 56
    (App. Div. 1997).        A pleading must contain "a statement of facts
    on which a claim is based, showing that the pleader is entitled
    to relief, and a demand for judgment for [that] relief."             R. 4:5-
    2.    "Pleadings must fairly apprise the adverse party of the claims
    and issues to be raised at trial."           See Spring Motors Distribs.,
    Inc. v. Ford Motor Co., 
    191 N.J. Super. 22
    , 29 (App. Div. 1983),
    aff'd in part and rev'd in part on other grounds, 
    98 N.J. 555
    (1985); see also Pressler & Verniero, Current N.J. Court Rules,
    cmt. 1 on R. 4:5-2 (2018).
    We hold that the court erred by dismissing the complaint for
    failure    to   plead     exhaustion    of   administrative     remedies    or
    10                            A-4206-15T3
    futility.       Plaintiff was not required to plead exhaustion of
    administrative remedies, or futility, because exhaustion is an
    affirmative defense and defendants bore the burden of pleading and
    proving it.     The court erred by shifting the burden onto plaintiff
    instead of requiring defendants to demonstrate that plaintiff had
    not exhausted its administrative remedies.           Paese v. Hartford Life
    & Accident Ins. Co, 
    449 F.3d 435
    , 446 (2d Cir. 2006); Williams v.
    Runyon, 
    130 F.3d 568
    , 573 (3d Cir. 1997).
    We further note that, contrary to the position of defendants
    and the ruling of the motion court, plaintiff did make generalized
    allegations of exhaustion and futility in its complaint. Plaintiff
    alleged, among other things, that defendants employed "automated
    programs that 'pend' claims, i.e., puts them in a state of suspense
    before   they    are    even   processed,    even   though    no   additional
    information [was] needed or requested from the plaintiff."               Thus,
    according to plaintiff, "it was impossible to appeal HealthFirst's
    adjudication     of    numerous   claims,    when   defendants     refused    to
    acknowledge or process the claims from the outset."
    Plaintiff       also   specifically    claimed   that   it    submitted
    documentation but that such documentation was "not accepted for
    the   appeals."        Also,   defendants'    practice   of   "unilaterally
    adjusting and underpaying . . . claims submitted by [plaintiff],
    without providing the requisite advance written notice of such
    11                                A-4206-15T3
    attempts to seek reimbursement of any alleged overpayment of claims
    . . . has effectively denied [plaintiff] its statutory right of
    an internal appeal."
    Thus, even if plaintiff was required to plead exhaustion or
    futility,   its   generalized   allegations    satisfied      our   liberal
    pleading standards. Printing 
    Mart, 116 N.J. at 746
    , 771-72; 
    Velop, 301 N.J. Super. at 56
    .    At the very least, the court should have
    provided plaintiff the opportunity to amend its pleading. Printing
    
    Mart, 116 N.J. at 746
    .
    Defendants argue that plaintiff's own admissions established
    that it deliberately abandoned the internal appeals process, and
    refutes any claim that the process was futile.       However, in doing
    so, defendants referred to materials outside of the pleadings,
    which the court incorrectly considered on a motion to dismiss.
    Rieder v. State, 
    221 N.J. Super. 547
    , 552 (App. Div. 1987).
    Therefore, defendants' argument lacks persuasion.
    Because plaintiff was not required to plead exhaustion of
    administrative remedies or futility, dismissal of its claims for
    failure to do so was not appropriate on defendants' motion to
    dismiss.    We    therefore   vacate   the   dismissal   of   plaintiff's
    Medicaid-based claims and remand for further proceedings.
    B.
    Plaintiff further contends the motion court erred by holding
    12                                A-4206-15T3
    that the two-step administrative process set forth in N.J.S.A.
    26:2J-8.1(e) is mandatory.           Plaintiff argues the plain language
    of the statute dictates that the administrative remedies are
    elective rather than mandatory, and that a statute cannot be
    construed    to    eliminate   an    existing     right   unless   it   does    so
    explicitly and clearly.
    In granting defendants' motion to dismiss, the court held:
    The HCAPPA affords . . . [p]laintiff express
    administrative remedies under which it should
    resolve   its   claims   disputes   prior  to
    commencing an action in the Law Division. The
    HCAPPA sets forth a two-step mechanism, which
    requires a complainant to complete the appeal
    process and participate in nonappealable,
    binding    arbitration    performed   by   an
    independent organization.
    We hold the motion court erred when it held that the two-step
    administrative      process    set   forth   in   N.J.S.A.   26:2J-8.1(e)       is
    mandatory.    Although the determination of whether it is or is not
    mandatory is neither necessary nor dispositive to this appeal, we
    address the issue to provide guidance to the Law Division on
    remand.
    The HCAPPA governs the establishment and operation of health
    maintenance organizations and health care providers.                    N.J.S.A.
    26:2J-8.1.        It affords certain adjudicative or administrative
    procedures by which health maintenance organizations, such as
    plaintiff, should resolve claims for unpaid or improperly paid
    13                                 A-4206-15T3
    claims.   
    Ibid. The relevant provisions
    of the HCAPPA provide:
    (1) A health maintenance organization or
    its agent, hereinafter the payer, shall
    establish an internal appeal mechanism to
    resolve any dispute raised by a health care
    provider regardless of whether the health care
    provider is under contract with the payer
    regarding compliance with the requirements of
    this   section   or   compliance    with   the
    requirements of [N.J.S.A. 17B:30-51 to -54]
    . . . .
    A health care provider may initiate an
    appeal on or before the 90th calendar day
    following receipt by the health care provider
    of the payer's claims determination, which is
    the basis of the appeal, on a form prescribed
    by the Commissioner of Banking and Insurance
    which    shall    describe    the   type    of
    substantiating documentation that must be
    submitted with the form.      The payer shall
    conduct a review of the appeal and notify the
    health care provider of its determination on
    or before the 30th calendar day following the
    receipt of the appeal form.     If the health
    care provider is not notified of the payer's
    determination of the appeal within 30 days,
    the health care provider may refer the dispute
    to arbitration as provided by paragraph (2)
    of this subsection.
    If the payer issues a determination in
    favor of the health care provider, the payer
    shall comply with the provisions of this
    section and pay the amount of money in
    dispute, if applicable . . . .
    . . . .
    (2)    Any   dispute    regarding    the
    determination of an internal appeal conducted
    pursuant to paragraph (1) of this subsection
    may be referred to arbitration as provided in
    this paragraph. The Commissioner of Banking
    14                          A-4206-15T3
    and Insurance shall contract with a nationally
    recognized, independent organization that
    specializes in arbitration to conduct the
    arbitration proceedings.
    Any party may initiate an arbitration
    proceeding on or before the 90th calendar day
    following the receipt of the determination
    which is the basis of the appeal, on a form
    prescribed by the Commissioner of Banking and
    Insurance . . . .
    (3)   The   arbitrator  shall   conduct   the
    arbitration proceedings pursuant to the rules
    of the arbitration entity, including rules of
    discovery    subject    to    confidentiality
    requirements established by State or federal
    law.
    . . . .
    The arbitration shall be nonappealable and
    binding on all parties to the dispute.
    [N.J.S.A.   26:2J-8.1(e)(1)   to   (4)   (emphasis
    added).]
    Plaintiff argues that the plain language of the statute
    dictates that the HCAPPA's administrative remedies are elective,
    rather than mandatory.   We agree.
    When interpreting a statute, the overriding goal must be to
    determine and effectuate the Legislature's intent.      Tlumac v. High
    Bridge Stone, 
    187 N.J. 567
    , 573 (2006).      Our analysis begins with
    an examination of the plain language of the statute, which provides
    the most reliable indicium of statutory intent.      L.W. ex rel. L.G.
    v. Toms River Reg'l Sch. Bd. of Educ., 
    189 N.J. 381
    , 400 (2007);
    15                             A-4206-15T3
    DiProspero v. Penn, 
    183 N.J. 477
    , 492 (2005) ("[T]he best indicator
    of [legislative] intent is the statutory language.").   A reviewing
    court should "ascribe to the statutory words their ordinary meaning
    and significance, and read them in context with related provisions
    so as to give sense to the legislation as a whole."     Am. Fire &
    Cas. Co. v. N.J. Div. of Taxation, 
    189 N.J. 65
    , 79 (2006) (quoting
    
    DiProspero, 183 N.J. at 492
    ).
    If the language of the statute is clear, the reviewing court
    should interpret the statute consistent with its plain meaning.
    Lozano v. Frank DeLuca Constr., 
    178 N.J. 513
    , 522 (2004); Watt v.
    Mayor & Council of Franklin, 
    21 N.J. 274
    , 277 (1956).            The
    judiciary does not sit as a "superlegislature," and it is not the
    function of the courts to evaluate the efficacy or wisdom of a
    particular legislative enactment.    In re Am. Reliance Ins. Co.,
    
    251 N.J. Super. 541
    , 549 (App. Div. 1991).
    We find the language of N.J.S.A. 26:2J-8.1(e) clear and
    unambiguous. It first provides that HMOs, or their agents, "shall"
    establish an internal appeal mechanism to resolve any dispute
    raised by a health care provider. N.J.S.A. 26:2J-8.1(e)(1). Thus,
    it is clear that the HMOs are required to establish that mechanism;
    however, the statute also provides that a health care provider
    "may initiate an appeal" of claims determinations, and any dispute
    regarding the determination of an internal appeal "may" be referred
    16                          A-4206-15T3
    to arbitration.     N.J.S.A. 26:2J-8.1(e)(2).         Nothing in the statute
    specifically    states    that   parties    are   required   to   refer    such
    disputes to arbitration.
    Moreover,     the    statute     specifically      states     that     the
    arbitration "shall be nonappealable and binding on all parties to
    the dispute."     N.J.S.A. 26:2J-8.1(e)(4).       Such a nonappealable and
    binding arbitration would eliminate the parties' right to bring
    suit.    Nothing    in    the   statute    suggests   that   it   intended   to
    eliminate or abrogate the parties' right to bring suit, and such
    an interpretation should not be read into the statute.              See Oswin
    v. Shaw, 
    129 N.J. 290
    , 310 (1992) (citation omitted) ("No statute
    is to be construed as altering the common law, farther than its
    words import.     It is not to be construed as making any innovation
    upon the common law which it does not fairly express."), superseded
    by statute N.J.S.A. 39:6A-8(a), as recognized in 
    DiProspero, 183 N.J. at 481
    . However, because the statute is silent on that issue,
    and given the parties may choose to waive their right to a trial,
    the   arbitration    process     in   N.J.S.A.    26:2J-8.1(e)     should     be
    considered elective or permissive, rather than mandatory.
    Still, New Jersey's exhaustion of administrative rules may
    apply as long as an administrative remedy is available, regardless
    whether an administrative remedy is permissive or mandatory.               See,
    e.g., Abbott v. Burke, 
    100 N.J. 269
    , 296 (1985) (citation omitted)
    17                              A-4206-15T3
    ("In general, available and appropriate 'administrative remedies
    should be fully explored before judicial action is sanctioned.'");
    Garrow v. Elizabeth Gen. Hosp. & Dispensary, 
    79 N.J. 549
    , 558-59
    (1979) ("Exhaustion of administrative remedies before resort to
    the courts is a firmly embedded judicial principle.").
    However, "the preference for exhaustion of administrative
    remedies    is    one    'of      convenience,    not    an   indispensable    pre-
    condition.'"      
    Abbott, 100 N.J. at 297
    (quoting Swede v. City of
    Clifton, 
    22 N.J. 303
    , 315 (1956)).               "Thus, except in those cases
    where the legislature vests exclusive primary jurisdiction in an
    agency, a plaintiff may seek relief in our trial courts."                     
    Ibid. (citation omitted); see
    also Borough of Matawan v. Monmouth Cty.
    Bd. of Taxation, 
    51 N.J. 291
    , 296 (1968) (holding administrative
    exhaustion not an absolute jurisdictional requirement).                   "In any
    case    amenable        to   administrative       review,      however,   upon     a
    defendant's      timely      petition,   the     trial   court   should   consider
    whether    exhaustion        of    remedies    will   serve    the   interests    of
    justice."     
    Abbott, 100 N.J. at 297
    .
    In City of Atlantic City v. Laezza, 
    80 N.J. 255
    , 265 (1979),
    the New Jersey Supreme Court identified the interests that may be
    furthered by an exhaustion requirement:
    (1) the rule ensures that claims will be
    heard, as a preliminary matter, by a body
    possessing expertise  in   the  area; (2)
    18                                A-4206-15T3
    administrative exhaustion allows the parties
    to create a factual record necessary for
    meaningful appellate review;     and (3) the
    agency decision may satisfy the parties and
    thus obviate resort to the courts.
    Nevertheless, in 
    Garrow, 79 N.J. at 561
    , the Court explained,
    "[t]he exhaustion doctrine is not an absolute.                    Exceptions exist
    when only a question of law need be resolved, . . . when the
    administrative remedies would be futile, . . . when irreparable
    harm    would       result,   . . . when   jurisdiction      of    the   agency    is
    doubtful, . . . or when an overriding public interest calls for a
    prompt judicial decision . . . ."
    Furthermore, "where the considerations that are relevant to
    the exhaustion requirement are in near-equipoise, . . . the court
    must weigh them carefully to find the proper balance."                     
    Abbott, 100 N.J. at 298
      (citation    omitted).    "In     general,     in   cases
    'involving only legal questions, the doctrine of exhaustion of
    remedies does not apply.'"             
    Ibid. (citation omitted). On
        remand,      after   plaintiff     amends    its     pleadings      and
    defendants assert the affirmative defense of failure to exhaust
    administrative remedies, and the parties complete discovery, the
    court can then determine whether exhaustion of remedies "will
    serve the interests of justice."               
    Id. at 297.
          If the interests
    of justice would be served by the exhaustion of remedies, the
    court would then be required to determine whether defendants met
    19                                 A-4206-15T3
    their   burden      of   proving   plaintiff   had     not   exhausted    the
    administrative remedies available to it, or whether an exception
    to exhaustion, such as when compliance with the administrative
    process would be futile, excused plaintiff's failure to exhaust
    the administrative remedies set forth in N.J.S.A. 26:2J-8.1(e).
    However,     that   determination    should    occur    after   appropriate
    consideration of the record following discovery, and not on the
    pleadings.
    C.
    Plaintiff also contends the motion court erred by holding
    that all of its Medicare-related claims were preempted, arguing
    that the motion court's dismissal was overbroad and premature.              We
    agree, and hold the motion court erred by dismissing all of
    plaintiff's Medicare-related claims with prejudice.             We therefore
    vacate the dismissal and remand to permit plaintiff the opportunity
    to amend its pleading.
    We review legal issues de novo, Toll Bros., Inc. v. Township
    of West Windsor, 
    173 N.J. 502
    , 549 (2002), and decide such legal
    questions without deference to a "trial court's construction of
    the legal principles."       Lombardo v. Hoag, 
    269 N.J. Super. 36
    , 47
    (App. Div. 1993).
    The Medicare statute contains a preemption provision.                  42
    U.S.C. § 1395w-26(b)(3).       "If the statute contains an express pre-
    20                              A-4206-15T3
    emption clause, the task of statutory construction must in the
    first instance focus on the plain wording of the clause, which
    necessarily contains the best evidence of Congress' pre-emptive
    intent."     CSX Transp., Inc. v. Easterwood, 
    507 U.S. 658
    , 664
    (1993), superseded by statute on other grounds.
    The preemption provision in the Medicare statute, which was
    adopted in 2003, provides: "Relation to State laws.     The standards
    established under this part . . . shall supersede any State law
    or regulation (other than State licensing laws or State laws
    relating to plan solvency) with respect to [Medicare Advantage
    (MA)] plans which are offered by MA organizations under this part."
    42 U.S.C. § 1395w-26(b)(3).
    "Prior to 2003, the Medicare preemption provision stated that
    federal standards would supersede state law and regulations with
    respect to MA plans to the extent that such law or regulation was
    'inconsistent' with such standards, and it identified certain
    standards that were specifically superseded."         N.Y.C. Health &
    Hosps. Corp. v. WellCare of N.Y., Inc., 
    801 F. Supp. 2d 126
    , 135
    (S.D.N.Y.   2011)   (citing   42   U.S.C. § 1395w-26(b)(3)(A)   (2000),
    amended by 42 U.S.C. § 1395w-26(b)(3) (2003)).
    The legislative history clarifies that the
    2003 amendment was intended to increase the
    scope of preemption, noting that, "the [MA
    Program] is a federal program operated under
    Federal rules and that State laws, do not, and
    21                           A-4206-15T3
    should not apply, with the exception of state
    licensing laws or state laws related to plan
    solvency."
    [Id. at 135-36 (citing H.R. Rep. No. 108-391
    at 557); see also Do Sung Uhm v. Humana, Inc.,
    
    620 F.3d 1134
    , 1148-49 (9th Cir. 2010)
    (analyzing the intent behind and effect of the
    revised preemption provision).]
    "The Secretary [of Health and Human Services] adopted the
    same reading of the Conference Report in promulgating the final
    rules:   'We believe that the Conference Report was clear that the
    Congress intended to broaden the scope of preemption in the
    [Medicare Prescription Drug Improvement and Modernization Act of
    2003].'"   
    Id. at 136
    (quoting Do Sung 
    Uhm, 620 F.3d at 1149-50
    n.23).     However,   simultaneously,   the   "CMS   explained   that
    regardless of the increased breadth of the preemption provision,
    preemption 'operates only when CMS actually creates standards in
    the area regulated.   To the extent we do not create any standards
    whatsoever in a particular area, we do not believe preemption
    would be warranted.'"   
    WellCare, 801 F. Supp. 2d at 136
    (quoting
    Medicare Prescription Drug Benefit, 70 Fed. Reg. 4194-01, 4320
    (Jan. 28, 2005)).
    The Medicare statute expressly preempts plaintiff's claims
    to the extent they seek to recover in excess of the statutorily
    imposed reimbursement rate.   The Medicare statute and regulations
    explicitly list the services for which an MA organization must
    22                           A-4206-15T3
    reimburse    a     provider,   cap   the   rates   for   non-participating
    providers, and include standards for the timing of claims.                   42
    C.F.R. §§ 422.100(b), 422.214(b).
    Plaintiff       essentially     concedes    that    such    claims    are
    preempted.       However, it argues that not all of its claims are
    preempted, as its "claims are much broader" than merely seeking
    recovery in excess of the statutorily imposed reimbursement rate.
    Plaintiff alleges that its damages arose from defendants "(1)
    claiming preauthorization was not obtained, when it was, to deny
    coverage     based    on   [plaintiff]'s    out-of-network       status;   (2)
    engaging in recoupment practices that violate New Jersey law; and
    (3) simply ignoring and refusing to process proper claims from the
    outset."
    Those claims, to the extent that they seek recovery from
    defendants for failure to pay plaintiff's claims in accordance
    with the Medicare statute and regulations, should not have been
    dismissed.       Indeed, there is no bar on claims seeking to enforce
    a provider's right to be paid the Medicare statutory rate.                 The
    motion court reached the same conclusion, and therefore limited
    the scope of its with-prejudice dismissal to allow plaintiff to
    seek recovery "on the basis that the [defendants] failed to pay
    or reimburse [p]laintiff's claims in accordance with the Medicare
    statute     and      regulations . . . ."       Rather    than     dismissing
    23                              A-4206-15T3
    plaintiff's complaint, the court should have granted plaintiff
    leave to amend its pleading.   Accordingly, we vacate the dismissal
    of all of plaintiff's Medicare-related claims, and remand to permit
    plaintiff the opportunity to amend its pleading.
    Reversed and remanded.    We do not retain jurisdiction.
    24                          A-4206-15T3