JASON CHEN VS. NORTHEAST MOTOR CARS, INC. (L-7271-18, BERGEN COUNTY AND STATEWIDE) ( 2021 )


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  •                                 NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    This opinion shall not "constitute precedent or be binding upon any court ." Although it is posted on the
    internet, this opinion is binding only on the parties in the case and its use in other cases is limited. R. 1:36-3.
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-4641-19
    JASON CHEN,
    Plaintiff-Respondent,
    v.
    NORTHEAST MOTOR CARS,
    INC., d/b/a AUTOBAHN
    DRIVEN BY DELTA and
    d/b/a AUTOBAHN DRIVEN
    BY NORTHEAST MOTOR
    CARS, SHLOMI ZINER,
    individually, d/b/a
    NORTHEAST MOTOR CARS,
    INC., d/b/a AUTOBAHN
    DRIVEN BY DELTA, d/b/a
    AUTOBAHN DRIVEN BY
    NORTHEAST MOTOR CARS,
    and d/b/a VENTURE AUTO
    SALES, ELAINE ZINER, a/k/a
    "MELISSA" ZINER, individually,
    d/b/a NORTHEAST MOTOR
    CARS, INC., d/b/a AUTOBAHN
    DRIVEN BY DELTA, d/b/a
    AUTOBAHN DRIVEN BY
    NORTHEAST MOTOR
    CARS, and d/b/a VENTURE
    AUTO SALES,
    Defendants,
    and
    VENTURE MOTOR CARS, LLC,
    PAUL GUTIERREZ, and AMIR
    KOPMAN,
    Defendants-Appellants.
    _____________________________
    Argued September 27, 2021 – Decided October 5, 2021
    Before Judges Sumners and Firko.
    On appeal from the Superior Court of New Jersey, Law
    Division, Bergen County, Docket No. L-7271-18.
    Ian J. Hirsch argued the cause for appellants.
    Andrew R. Wolf argued the cause for respondent (The
    Wolf Law Firm, LLC, attorneys; Bharati O. Sharma, on
    the brief).
    PER CURIAM
    Defendants Venture Motor Cars LLC (Venture), Paul Gutierrez, and Amir
    Kopman (collectively the Venture defendants) appeal from a December 26, 2019
    Law Division order granting plaintiff Jason Chen's motion for partial summary
    judgment and denying their cross-motions for summary judgment. 1 Venture also
    appeals the August 5, 2020 order awarding attorney's fees to plaintiff pursuant
    1
    Co-defendants have not filed an appeal.
    A-4641-19
    2
    to the New Jersey Consumer Fraud Act (CFA), N.J.S.A. 56:8-1 to -20, in the
    amount of $107,069.75, which included a contingency fee enhancement of
    twenty-five percent. We affirm both orders.
    I.
    The facts are derived from evidence submitted by the parties in support
    of, and in opposition to, the summary judgment motions, viewed in a light most
    favorable to Venture. H.C. Equities, LP v. Cty. of Union, 
    247 N.J. 366
    , 254
    (2021). On July 18, 2018, plaintiff posted his 2013 Nissan 370Z Touring on the
    website Cars.com,2 an online platform that links car shoppers with sellers in
    order to facilitate the sale and purchase of vehicles. As reflected by an email of
    even date from Cars.com, at approximately 11:44 a.m., plaintiff received an
    offer from "Autobahn Driven by Northeast Motor Cars" (Northeast) to purchase
    his Nissan through Cars.com for $22,036. Plaintiff accepted the Cars.com offer
    and received a confirmatory email from Cars.com at 11:48 a.m., which stated:
    "Congratulations! You have accepted an offer from Autobahn [D]riven by
    Northeast for your 2013 Nissan 370Z Touring."
    2
    The "About" page on cars.com describes the website as "[CARS] create[s] 'car
    chemistry' by connecting buyers and sellers, matching people with their perfect
    car, and inspiring a better shopping, selling and buying experience. Cars.com,
    https://www.cars.com/about (last visited September 28, 2021).
    A-4641-19
    3
    Plaintiff then called Northeast to verbally accept the Cars.com offer and
    was connected with defendant Amir Kopman, an employee. Kopman claimed
    he had no knowledge of the accepted Cars.com offer but stated he would be
    happy to come take a look at the Nissan. Following this conversation, plaintiff
    searched other online automobile sales platforms in order to obtain additional
    price quotes and contacted Cars.com in an effort to relist his Nissan but was
    unable to do so. Consequently, plaintiff listed the Nissan on another online
    platform and received an offer of $18,100 to $18,200.
    The next day, July 19, 2018, Kopman and another individual met plaintiff
    at his residence in New York to inspect the Nissan. After some negotiations,
    Kopman offered plaintiff $18,500 for the Nissan and stated that he would not
    honor the $22,036 Cars.com offer, the purported retail value of the vehicle.
    Kopman offered to purchase the Nissan for $18,500 and represented the
    dealership would pay off the loan balance. After payoff was made by the
    dealership to the lienholder, title would be sent to plaintiff, and Kopman advised
    that he would provide a check for the balance owed on the Nissan to plaintiff in
    exchange for the title. Plaintiff agreed to these terms and signed the wholesale
    purchase form provided by Kopman. Plaintiff then gave Kopman the keys to
    the Nissan, who left with the vehicle.
    A-4641-19
    4
    Despite Kopman's repeated assurances that plaintiff's balance would be
    paid off, as of August 5, 2018, the loan balance had still not been paid off
    prompting plaintiff to make a $249.89 payment to the lienholder in order to
    protect his credit rating. On August 6, 2018, Kopman texted plaintiff a picture
    of a signed power-of-attorney (POA) dated July 30, 2018, ostensibly granting
    defendant Northeast the authority to pay off the loan balance and obtain title to
    the Nissan. Kopman also texted plaintiff a picture of a check dated July 30,
    2018 from Venture in the amount of $5,224.25, payable to the lienholder, which
    was posted to plaintiff's account on August 7, 2018. Plaintiff denied ever
    receiving or signing the POA and claimed his signature was forged.
    Approximately two weeks later, plaintiff called the lienholder to inquire
    about the status of the title and was informed it was sent to Northeast. Plaintiff
    immediately called Kopman, who confirmed receipt of the title, and advised
    plaintiff that the dealership would send a check to him for the balance via
    Federal Express overnight delivery. When the check did not arrive the next day,
    plaintiff called Kopman and requested the tracking number, which he refused to
    provide. Instead, Kopman proposed a bank transfer of the funds and plaint iff
    acquiesced. But despite Kopman's repeated promises to plaintiff, plaintiff never
    received the payment.
    A-4641-19
    5
    On August 20, 2018, Northeast sold the Nissan to another individual
    evidenced by the transfer of the Nissan's title. This sale was made despite the
    fact that Northeast's status as a "Domestic For-Profit Corporation" had been
    revoked on June 16, 2018, by this State for "[f]ailure to [p]ay [a]nnual
    [r]eports." 3
    Plaintiff then exchanged a series of texts with Kopman between
    September 5, 2018, and September 17, 2018, wherein Kopman promised
    payment, including by personal delivery, since plaintiff had not yet received the
    balance due to him. On September 17, 2018, Kopman texted a picture of a check
    to plaintiff, indicating the check had been returned to the dealership because no
    one was at his residence to accept delivery.      Plaintiff disputed this claim,
    asserting that he works remotely from his residence and had been waiting for
    the check to arrive. Kopman informed plaintiff that the dealership had stop ped
    payment on the check and would issue a replacement.
    Plaintiff arranged to pick up the replacement check directly from
    Northeast on September 21, 2018 at approximately 2:00 p.m. That day, Kopman
    called plaintiff and told him not to come to the dealership because its owner and
    3
    The record shows that as of July 29, 2019, Northeast's status as a for-profit
    corporation had not been reinstated.
    A-4641-19
    6
    president, defendant Elaine Ziner, also known as Melissa Ziner, had not yet
    prepared the check. Kopman then told plaintiff that he would personally drive
    to his home over the weekend to deliver the check. Kopman did not deliver the
    check as promised, and advised plaintiff on September 24, 2018, that Ziner
    would issue the check and give it to the dealership's manager, Gutierrez, for
    delivery the next morning at the dealership.
    On September 25, 2018, plaintiff drove from his residence to the
    dealership located in South Hackensack to pick up the check. He timely arrived
    at 11:00 a.m. as planned and spoke with an employee who informed him neither
    Kopman nor Gutierrez were there. Plaintiff then called Kopman who claimed
    he was delayed due to bad weather conditions, and he informed plaintiff that
    Gutierrez was in possession of the check but was in a meeting more than two
    hours away. In response, plaintiff stated he would wait for Gutierrez, but
    Kopman promised he would have someone deliver the check to plaintiff's home
    the following morning. Plaintiff left the dealership without the check based
    upon Kopman's representation.
    The check was again not delivered, and Kopman made another promise to
    plaintiff, this time claiming that if no one delivered the check by Friday,
    September 28, 2018, he would give plaintiff $13,000 in cash on Monday,
    A-4641-19
    7
    October 1, 2018. On September 28, 2018, Kopman called plaintiff and told him
    he would personally deliver a check to him on Saturday, September 29, 2018.
    The check was not delivered, prompting plaintiff to text Kopman on September
    29, 2018, that he would be retaining an attorney.
    On October 1, 2018, plaintiff and Kopman spoke by phone. Kopman
    expressed his surprise that Gutierrez had not delivered the check and advised
    plaintiff the dealership received an $11,000,000 line of credit, which would
    enable plaintiff to be made "whole" by October 3, 2018. However, plaintiff
    never received the outstanding $13,275.75 balance.
    In his complaint, 4 plaintiff contended that defendants engaged in
    unconscionable commercial practices by using a "bait and switch" tactic to
    induce him into selling his Nissan to the dealership, forging his name on the
    POA, converting the vehicle by selling it to another individual for more money
    than what plaintiff was owed, and retaining the proceeds. According to plaintiff,
    the Venture defendants' conduct constituted a violation of the CFA because:
    (1) there was an affirmative representation that the
    check had been sent or would be delivered when the
    Venture defendants knew these statements were untrue;
    (2) there was a material misrepresentation when
    plaintiff was offered $22,036 for his Nissan and the
    4
    The complaint is not included in the appendices.
    A-4641-19
    8
    Venture defendants refused to honor their offer after
    plaintiff accepted it;
    (3) there was a material misrepresentation when
    plaintiff was told the Venture defendants would pay off
    the remaining loan on the Nissan but failed to do so
    timely, forcing plaintiff to make a payment on the loan
    balance with interest;
    (4) there was a material misrepresentation when
    plaintiff was advised the balance owed to him would be
    paid in exchange for the title and, instead, the Venture
    defendants obtained title directly from the lienholder
    without paying plaintiff; and
    (5) these events were unlawful affirmative acts under
    the CFA.
    Plaintiff also averred that Gutierrez was individually liable under the CFA
    for creating policies and practices for Venture resulting in an ascertainable loss.
    In addition, plaintiff sought punitive damages under the New Jersey Punitive
    Damages Act, N.J.S.A. 2A:15-5.9 to -5.17 and the New Jersey Racketeer
    Influenced and Corrupt Organization Act (RICO), N.J.S.A. 2C:41-1 to -6.2 by
    engaging in conduct constituting racketeering activity and fraudulent practices
    by virtue of the alleged forgery on the POA and the Transfer of Ownership.
    Plaintiff later filed a first amended complaint. 5
    5
    The first amended complaint is not included in the appendices.
    A-4641-19
    9
    Following a period of discovery, on November 8, 2019, plaintiff moved
    for partial summary judgment as to count one of his amended complaint alleging
    violations of the CFA. The Venture defendants opposed plaintiff's motion and
    cross-moved for summary judgment. On December 19, 2019, Judge Rachelle
    L. Harz heard oral arguments on the motions and reserved decision.           On
    December 26, 2019, the judge granted plaintiff's motion for partial summary
    judgment and denied the Venture defendants' cross-motions for summary
    judgment.
    In her comprehensive written decision, Judge Harz found the Venture
    defendants and co-defendants jointly and severally liable because they engaged
    in unconscionable commercial practices, deception, fraud, false pretense, false
    promise, and misrepresentation under the CFA, which resulted in plaintiff
    sustaining an ascertainable loss of $17,082.09. The judge determined plaintiff's
    allegations set forth in his statement of undisputed facts "have in essence been
    admitted by all defendants," and the Venture defendants conceded that the
    forgery involved here is "common practice and 'pro forma in a perfunctory
    function beneficial to the grantor.'" As a matter of law, the judge concluded
    defendants' failure to pay plaintiff for his Nissan was "the direct cause of his
    ascertainable loss," and awarded treble damages under the CFA pursuant to
    A-4641-19
    10
    N.J.S.A. 56:8-19, ($17,082.09 x 3), for a total award of $51,246.27. In addition,
    the judge found plaintiff was entitled to reasonable attorney's fees and costs
    under N.J.S.A. 56:8-19. Two memorializing orders were entered.
    On February 24, 2020, plaintiff filed his application for attorney's fees and
    costs, which was opposed. On June 3, 2020, Judge Harz heard oral argument on
    the application, reserved decision, and issued another comprehensive written
    decision on July 23, 2020. The judge awarded attorney's fees and costs in the
    amount of $107,069.75, based on a lodestar amount of $83,697.50, a twenty-
    five percent fee enhancement of $20,924.37, and costs of $2,447.88.               A
    memorializing order was entered on August 5, 2020. This appeal ensued.
    On appeal, the Venture defendants argue the judge abused her discretion:
    (1) by changing the purchase price of the Nissan,
    increasing it from $18,500 to $22,036 during a
    summary judgment hearing instead of submitting this
    alleged disputed fact to a trial;
    (2) in finding that the decrease in the sales price of the
    Nissan from $22,036 to $18,500 is subject to the CFA;
    (3) by finding the CFA applies to plaintiff, who is a
    seller, when the Venture defendants are the buyers and
    consumers; and
    (4) in awarding 100% of counsel fees to plaintiff's
    attorneys.
    A-4641-19
    11
    We disagree and affirm substantially for the reasons set forth in Judge
    Harz's decisions. We add the following remarks.
    II.
    Appellate courts review an order granting summary judgment under the
    same standard that trial courts apply when ruling on a motion for summary
    judgment. RSI Bank v. Providence Mut. Fire Ins. Co., 
    234 N.J. 459
    , 472 (2018)
    (citing Bhagat v. Bhagat, 
    217 N.J. 22
    , 38 (2014)); ADP, LLC v. Kusins, 
    460 N.J. Super. 368
    , 399 (App. Div. 2019). Courts ruling on summary judgment are
    required to view the evidence presented in the light most favorable to the non -
    moving party to determine whether the materials presented "are sufficient to
    permit a rational factfinder to resolve the alleged disputed issue in favor of the
    non-moving party." Brill v. Guardian Life Ins. Co. of Am., 
    142 N.J. 520
    , 540
    (1995). If "there is no genuine issue as to any material fact challenged and . . .
    the moving party is entitled to judgment . . . as a matter of law," then summary
    judgment is appropriate. R. 4:46-2(c). In other words, summary judgment is
    properly granted "when the evidence 'is so one-sided that one party must prevail
    as a matter of law.'" Davis v. Brickman Landscaping, Ltd., 
    219 N.J. 395
    , 406
    (2014) (quoting Brill, 
    142 N.J. at 540
    ).
    A-4641-19
    12
    The non-moving party bears the affirmative burden "to make a complete
    and comprehensive showing why summary judgment should not be entered."
    Lombardi v. Masso, 
    207 N.J. 517
    , 556 (2011) (Rivera-Soto, J., dissenting). To
    satisfy this burden, "the [non-moving] party must 'demonstrate by competent
    evidential material that a genuine issue of fact exists.'" Globe Motor Co. v.
    Igdalev, 
    225 N.J. 469
    , 479-80 (2016) (quoting Robbins v. Jersey City, 
    23 N.J. 229
    , 240-41 (1957)).    The court must then determine "whether a rational
    factfinder could resolve the alleged disputed issue in favor of the non -moving
    party," id. at 481 (quoting Perez v. Professionally Green, LLC, 
    215 N.J. 388
    ,
    405-06 (2013)), bearing in mind "neither the motion court nor an appellate court
    can ignore the elements of the cause of action or the evidential standard
    governing the cause of action." Bhagat, 217 N.J. at 38.
    The CFA affords "relief to consumers from 'fraudulent practices in the
    marketplace.'" Lee v. Carter-Reed Co., 
    203 N.J. 496
    , 521 (2010) (quoting Furst
    v. Einstein Moomjy, Inc., 
    182 N.J. 1
    , 11 (2004)). The CFA provides relief to
    "[a]ny person who suffers any ascertainable loss of moneys or property, real or
    personal, as a result of the use or employment by another person of any method,
    act, or practice declared unlawful under this act." N.J.S.A. 56:8-19. The CFA
    requires a plaintiff to prove three elements: (1) unlawful conduct by defendant;
    A-4641-19
    13
    (2) an ascertainable loss by plaintiff; and (3) a causal relationship between the
    unlawful conduct and the ascertainable loss." D'Agostino v. Maldonado, 
    216 N.J. 168
    , 184 (2013) (quoting Bosland v. Warnock Dodge Inc., 
    197 N.J. 543
    ,
    557 (2009)). Prevailing plaintiffs are entitled to treble damages for losses
    resulting from the violations, as well as the "award [of] reasonable attorneys'
    fees, filing fees and reasonable costs of suit." N.J.S.A. 56:8-19.
    "An 'unlawful practice' contravening the CFA may arise from (1) an
    affirmative act; (2) a knowing omission; or (3) a violation of an administrative
    regulation."   Dugan v. TGI Fridays, Inc., 
    231 N.J. 24
    , 51 (2017) (citing
    Thiedemann v. Mercedes Benz USA, LLC, 
    183 N.J. 234
    , 245 (2005)); Cox v.
    Sears Roebuck & Co., 
    138 N.J. 2
    , 17 (1994). "The language of the CFA
    specifically identifies a variety of affirmative acts, including 'deception, fraud,
    false pretense, false promise, [and] misrepresentation,' and it also identifies as
    actionable 'the knowing[ ] concealment, suppression or omission of any material
    fact,' if intentional, N.J.S.A. 56:8-2." Allen v. V & A Bros., Inc., 
    208 N.J. 114
    ,
    131 (2011) (alterations in original).
    "[A]n affirmative misrepresentation is 'one which is material to the
    transaction and which is a statement of fact, found to be false, made to induce
    the buyer to make the purchase.'" Mango v. Pierce-Coombs, 370 N.J. Super.
    A-4641-19
    14
    239, 251 (App. Div. 2004) (quoting Ji v. Palmer, 
    333 N.J. Super. 451
    , 462 (App.
    Div. 2000)). A statement is material if:
    (a) a reasonable person would attach importance to its
    existence in determining a choice of action . . . ; or
    (b) the maker of the representation knows or has reason
    to know that its recipient regards or is likely to regard
    the matter as important in determining his choice of
    action, although a reasonable [person] would not so
    regard it.
    [Ji, 
    333 N.J. Super. at 462
     (first alteration in original)
    (quoting Restatement (Second) of Torts § 538(2) (Am.
    Law Inst. 1977)).]
    "A showing of intent is not essential if the claimed CFA violation is an
    affirmative act or a regulatory violation, but such a showing is necessary if the
    claimed violation is an omission pursuant to N.J.S.A. 56:8-2." Dugan, 231 N.J.
    at 51 (citations omitted).
    Viewing the evidence in the light most favorable to the Venture
    defendants, the judge found plaintiff demonstrated multiple unconscionable
    commercial practices, including not paying plaintiff for the Nissan after
    acquiring title; forging his signature on the POA; converting the vehicle and
    selling it to another consumer for more than $18,500 and keeping the proceeds;
    not paying off the balance of the car loan; and refusing to honor the initial
    A-4641-19
    15
    $22,036 offer after plaintiff accepted it. The record amply supports the judge's
    findings.
    Moreover, the judge aptly concluded that Gutierrez, Kopman, and the
    other individually named defendants were individually liable under the CFA.
    The evidence shows the Venture defendants engaged in reprehensible conduct
    in violation of the CFA. "[T]here can be no doubt that the CFA broadly
    contemplates imposition of individual liability." Allen, 
    208 N.J. at 130
    . "In
    light of the broad remedial purposes of the CFA and the expansive sweep of the
    definition of 'person,' it is clear that an individual who commits an affirmative
    act or a knowing omission that the CFA has made actionable can be liable
    individually." 
    Id. at 131
    . While an individual is "not liable merely because of
    the act of the corporate entity," an individual "may be independently liable for
    violations of the CFA, notwithstanding the fact that they were acting through a
    corporation at the time." 
    Id. at 131-132
     (citations omitted).
    Against this backdrop, the Venture defendants assert the judge erred by
    changing the price of the Nissan from $18,500 to $22,036, a difference of $3536,
    without the benefit of a trial. They also claim the contract for sale was modified
    on July 19, 2018, when Kopman offered $18,500 to plaintiff, which he accepted.
    The Venture defendants also contend the transaction did not violate the CFA
    A-4641-19
    16
    because plaintiff agreed to sell the Nissan to the Venture defendants for $18,500,
    which is eighty-four percent of the $22,036 internet offer through Cars.com, and
    in order to constitute consumer fraud as it relates to price, plaintiff would have
    to sell the vehicle to a consumer for double to triple the amount. They also
    assert there is a factual dispute as to whether the remaining balance owed is
    properly considered an ascertainable loss under the CFA or is more
    appropriately characterized as "a collection action for a payment of a partial
    amount owed to [p]laintiff." We are unpersuaded by these arguments.
    N.J.S.A. 56:8-19 sets forth the ascertainable loss and causation elements
    of a CFA claim. The statute authorizes a remedy for "[a]ny person who suffers
    any ascertainable loss of moneys or property, real or personal, as a result of the
    use or employment by another person of any method, act, or practice declared
    unlawful under this act."     N.J.S.A. 56:8-19.     While "[t]here is little that
    illuminates the precise meaning that the Legislature intended in respect of the
    term 'ascertainable loss' in [the CFA]," our Court has held a private plaintiff
    seeking relief under the CFA "must produce evidence from which a factfinder
    could find or infer that the plaintiff suffered an actual loss." Thiedemann, 
    183 N.J. at 248
    . An ascertainable loss must be "quantifiable or measurable," but "it
    need not yet have been experienced as an out-of-pocket loss to the plaintiff." 
    Id.
    A-4641-19
    17
    at 248-49 (citing Cox, 
    138 N.J. at 22-23
    ). "In cases involving breach of contract
    or misrepresentation, either out-of-pocket loss or a demonstration of loss in
    value will suffice to meet the ascertainable loss hurdle and will set the stage for
    establishing the measure of damages." 
    Id.
     at 248 (citing Furst, 182 N.J. at 13).
    Here, the judge found plaintiff sustained an ascertainable loss which
    resulted from the Venture defendants' violations of the CFA. The loss totaled
    $17,082.09, and consisted of:
    a. $3560[], the difference between the amount
    originally offered and accepted through Cars.com
    ($22,036[]) and the amount defendant Kopman agreed
    to pay plaintiff on July 19, 2018 ($18,500[]); and
    b. $13,275.75, the difference between the $18,500[]
    purchase price and $5,224.25, the payoff amount on
    July 19, 2018, the day of sale.
    c. $248.89, the amount of plaintiff's payment to the
    lender while waiting for the payment from defendants;
    and
    d. $20.45, the cost of tolls for traveling to [New Jersey]
    on September 25, 2018 in an attempt to get the check.
    Notably, the Venture defendants do not dispute the amount of the loss
    plaintiff sustained.   We are convinced that plaintiff presented compelling
    evidence of a quantifiable and measurable out-of-pocket loss, which, under our
    Court's decision in Thiedemann, is sufficient to meet the ascertainable loss
    A-4641-19
    18
    requirement. 
    183 N.J. at 248
    . Therefore, there was no genuine issue of material
    fact warranting a trial.
    The Venture defendants also claim the judge abused her discretion by
    utilizing the purchase price from the Cars.com offer when evaluating the
    transaction. First, they argue the judge erred in granting plaintiff damages in
    the amount of $3546, which is the difference between the accepted Cars.com
    offer and the amount Kopman agreed to pay plaintiff on July 19, 2018, because
    the contract for the sale was modified that day when Kopman made the $18,500
    offer, which plaintiff accepted.     Second, the Venture defendants claim the
    transaction did not violate the CFA because plaintiff agreed to sell the Nissan to
    them "for $18,500 which is [eighty-four percent] of the $22,036[] internet offer
    through [Cars.com]" and "in order for there to be consumer fraud as it relates to
    price . . . [p]laintiff . . . would have to sell the vehicle to a consumer . . . for
    double to triple the amount."       Again, we reject the Venture defendants'
    arguments.
    Specifically, the judge highlighted for the Venture defendants "[t]o argue
    that this is only a breach of contract case misses the mark" because while this
    case, like several cases cited by the court, could be characterized as a breach of
    contract, "do[ing] so would . . . ignore the reality and purpose of the CFA
    A-4641-19
    19
    statute."   Instead, the judge aptly characterized the case as one involving
    affirmative acts by the Venture defendants, which ultimately amounted to
    unlawful practices under the CFA. The judge was correct in her analysis.
    Further, the Venture defendants' argument pertaining to the change in
    pricing similarly is misguided. Plaintiff did not "seek[] to prove only that the
    price charged was higher than it should have been as a result of [the Venture
    defendants'] fraudulent marketing campaign . . . ." Rather, plaintiff claimed they
    engaged in a "bait and switch tactic of accepting [p]laintiff’s offer and agreeing
    to purchase the [Nissan] for $22,036, then claim[ed] they knew nothing about
    that transaction[,] and then offer[ed] a lower price after the amount of $22,036[]
    was agreed upon by the parties." Consequently, the Venture defendants' reliance
    on exorbitant pricing cases is misplaced, and the judge properly evaluated the
    transaction using the value of the Cars.com offer, which induced plaintiff to
    communicate with the Venture defendants in the first place.
    III.
    "[F]ee determinations by trial courts will be disturbed only on the rarest
    occasions, and then only because of a clear abuse of discretion." Rendine v.
    Pantzer, 
    141 N.J. 292
    , 317 (1995).       We award attorney's fees only where
    "expressly provided for by statute, court rule, or contract." Litton Indus., Inc.
    A-4641-19
    20
    v. IMO Indus., Inc., 
    200 N.J. 372
    , 385 (2009) (quoting Packard-Bamberger &
    Co. v. Collier, 
    167 N.J. 427
    , 440 (2001)). Here, plaintiff is entitled to counsel
    fees under the CFA.
    Fee determinations begin with the calculation of the lodestar, which is
    "the number of hours reasonably expended multiplied by a reasonable hourly
    rate." Rendine, 
    141 N.J. at 334-35
    . Counsel's hours must "be set forth in
    sufficient detail . . . ." 
    Id. at 337
    . In turn, the trial court must "evaluate carefully
    and critically the aggregate hours . . . advanced by counsel for the prevailing
    party to support the fee application." 
    Id. at 335
    . The "court should exercise its
    discretion to exclude from the lodestar calculation hours for which counsel's
    documentary support is marginal." Szczepanski v. Newcomb Med. Ctr., 
    141 N.J. 346
    , 368 (1995).
    Hours that are "'excessive, redundant, or otherwise unnecessary'" are not
    reasonably expended, and should be excluded.             Rendine, 
    141 N.J. at 335
    (quoting Rode v. Dellarciprete, 
    892 F.2d 1177
    , 1183 (3d Cir. 1990)). The court
    should compare the hours submitted to "those that competent counsel reasonably
    would have expended to achieve a comparable result." Id. at 336.
    The trial court may also reduce the lodestar for partial or substantially
    limited success or grant a contingency enhancement "to reflect the risk of
    A-4641-19
    21
    nonpayment" in cases where the attorney's payment was substantially contingent
    upon a successful outcome. Id. at 336-37. "[T]he court must determine whether
    the expenditure of counsel's time on the entire litigation was reasonable in
    relation to the actual relief obtained, and, if not, reduce the award
    proportionately." Singer v. State, 
    95 N.J. 487
    , 500 (1984) (internal citation
    omitted).
    Here, Judge Harz reviewed the itemized hours submitted by plaintiff's
    counsel, as well as the Venture defendants' objection, which the judge noted
    "was not specific to any of the time allocations or submissions submitted by
    [plaintiff's counsel]."   And, the judge reduced the hourly fee requested,
    indicating she "carefully and critically" evaluated the rate to coincide with "the
    prevailing market rate in Bergen County for counsel representing plaintiffs in
    CFA litigation of similar skill, experience, and reputation." We do not find the
    result here to constitute a clear abuse of discretion based upon our review of the
    comprehensive and convincing analysis submitted by plaintiff.
    The judge also applied a twenty-five percent fee lodestar enhancement to
    reflect plaintiff's success. To determine if a contingency fee enhancement is
    appropriate, the court must determine if the case was contingency based;
    whether mitigating the risk of nonpayment was possible by the attorney; and
    A-4641-19
    22
    whether the contingency of payment aggravated other economic risks. Rendine,
    141 N.J. at 339. In her decision, the judge emphasized the "case was purely
    contingent, and plaintiff's counsel faced, and continues to face, a significant risk
    of nonpayment."
    "[C]ontingency enhancements in fee-shifting cases ordinarily should
    range between five and fifty-percent of the lodestar fee, with the enhancement
    in typical contingency cases ranging between twenty and thirty-five percent of
    the lodestar."    Id. at 343.   However, there is no requirement that a fee
    enhancement be awarded in every case. Saffos v. Avaya, Inc., 
    419 N.J. Super. 244
    , 277 (App. Div. 2011); Gallo v. Salesian Soc'y, Inc., 
    290 N.J. Super. 616
    ,
    660 (App. Div. 1996). Here, the twenty-five percent lodestar enhancement
    tempered the risks involved with the subject litigation and allowed plaintiff to
    retain a law firm of "caliber" to pursue a claim of only $17,082.09. Therefore,
    we affirm the judge's twenty-five percent lodestar enhancement.
    We conclude that the Venture defendants' remaining arguments—to the
    extent we have not addressed them—lack sufficient merit to warrant any further
    discussion in a written opinion. R. 2:11-3(e)(1)(E).
    Affirmed.
    A-4641-19
    23