PORT AUTHORITY POLICE BENEVOLENT ASSOCIATION, INC. VS. PORT AUTHORITY OF NEW YORK AND NEW JERSEY (L-5789-16, BERGEN COUNTY AND STATEWIDE) ( 2018 )


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  •                             NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    This opinion shall not "constitute precedent or be binding upon any court ." Although it is posted on the
    internet, this opinion is binding only on the parties in the case and its use in other cases is limited. R. 1:36-3.
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-1810-16T3
    PORT AUTHORITY POLICE
    BENEVOLENT ASSOCIATION, INC.
    and PAUL NUNZIATO,
    Plaintiffs-Appellants,
    v.
    PORT AUTHORITY OF NEW YORK
    AND NEW JERSEY; WILLIAM
    SHALEWITZ, in his official capacity
    as Freedom of Information
    Administrator for the Port
    Authority of New York and New
    Jersey; KAREN EASTMAN, in her
    official capacity as Secretary
    for the Port Authority of
    New York and New Jersey,
    Defendants-Respondents.
    ____________________________________
    Argued May 2, 2018 – Decided December 20, 2018
    Before Judges Fuentes, Koblitz and Suter.
    On appeal from Superior Court of New Jersey, Law
    Division, Bergen County, Docket No. L-5789-16.
    Jeffrey D. Catrambone argued the cause for appellants
    (Sciarra & Catrambone, LLC, attorneys; Jeffrey D.
    Catrambone, of counsel and on the brief).
    Thomas R. Brophy argued the cause for respondents
    (Port Authority Law Department, attorneys; Thomas R.
    Brophy and Sajaa S. Ahmed, of counsel and on the
    brief).
    The opinion of the court was delivered by
    FUENTES, P.J.A.D.
    Plaintiffs, the Port Authority Police Benevolent Association, Inc., and
    Paul Nunziato, filed a Verified Complaint against defendants, the Port Authority
    of New York and New Jersey, William Shalewitz, and Karen Eastman, seeking
    a response to fifty-eight requests for government records pursuant to the Open
    Public Records Act (OPRA), N.J.S.A. 47:1A-1 to -13. Defendants provided
    responses to six requests, requested more time to respond to fourteen other
    requests, and denied the remaining thirty-eight requests as overbroad. The trial
    court ordered defendants to produce records pertaining to the fourteen requests,
    and granted plaintiffs' application for an award of counsel fees under N.J.S.A.
    47:1A-6. The court limited the scope of the award to fees incurred seeking
    access to these fourteen requests.
    In this appeal, plaintiffs argue the court erred when it: (1) found the
    records in counts 1-36, 52, and 58 are not subject to disclosure under OPRA; (2)
    A-1810-16T3
    2
    held defendants are not required to produce the records plaintiffs identified in
    their motion for reconsideration; (3) determined the lodestar amount for counsel
    fees plaintiffs are entitled to receive as a prevailing party; and (4) denied
    plaintiffs' counsel's application for a fee enhancement. Defendants argue the
    trial court correctly determined that thirty-eight requests for records filed by
    plaintiffs were overbroad. With respect to the award of counsel fees, defendants
    argue the court correctly determined plaintiffs are not entitled to a fee
    enhancement.
    We conclude the court erred in denying plaintiffs' requests 27-29, 31-34,
    36, 52 and 58 and affirm the court's decision to deny the remaining requests as
    overbroad. We thus remand the matter for the court to reconsider plaintiffs'
    award of counsel fees under N.J.S.A. 47:1A-6.
    I
    The dispute before us derives from a ruling the trial court made on May
    17, 2016.   Based on this ruling, on June 14, 2016, plaintiffs submitted to
    defendants an amended list of fifty-nine OPRA requests for documents.
    Defendants responded to only one of these requests.       On August 9, 2016,
    plaintiffs filed a Verified Complaint against defendants containing fifty-two
    counts; each count identified a request for documents that defendant allegedly
    A-1810-16T3
    3
    denied in violation of OPRA. Ten days later, plaintiffs filed an Amended
    Verified Complaint, adding six additional counts, for a total of fifty-eight OPRA
    requests.   Plaintiffs generated this list of fifty-eight requests during the
    litigation.1 In a certification submitted to the Law Division as part of defendants'
    responsive pleading, defense counsel separated the objections to plaintiffs'
    requests into four categories: (1) overbroad requests; (2) missing criteria
    requests; (3) completed requests and; (4) open requests. Defendants categorized
    thirty-eight requests as "overbroad" or "missing criteria," six as "completed,"
    and fourteen as "open."
    After hearing counsels' arguments, the trial judge issued an oral and
    written decision on October 12, 2016. As a threshold matter, the judge found
    the parties did not dispute "that the records that are being requested are
    government records [as defined in N.J.S.A. 47:1A-1.1]. So they fall within the
    ambit of OPRA." It is equally undisputed that defendants are "not claiming . . .
    1 In their appellate brief, defendants included a footnote requesting that this
    court refrain from referring to the list because "it was never provided to [them]."
    This request is inappropriate. The proper method for raising issues concerning
    the content of a party's brief or appendix is via motion practice pursuant to Rule
    2:8-1.
    A-1810-16T3
    4
    any of the statutory exemptions." 2 Against the backdrop of these undisputed
    issues, the judge made the following additional findings:
    (a) Defendants have provided responsive records to
    six (6) requests (counts 37, 40, 44, 45, 49, 50)
    (b) Defendants have denied thirty-eight (38) requests
    in their entirety (counts 1-36, 52, 58)
    (c) Defendants have acknowledged receipt and have
    provided an expected response date for fourteen (14)
    requests (counts 38 39, 41-43, 46-48, 51, 53-57).
    The judge provided the following explanation for upholding defendants'
    decision to deny the thirty-eight requests:
    Plaintiffs' requests are overbroad and invalid under
    OPRA as they fail to properly identify the records being
    sought. The language used in the majority of the
    requests does not specifically and with reasonable
    clarity identify the records sought. Those requests that
    have properly identified the records being sought, have
    been granted.
    The judge also found the requests imposed "a burden on the custodian to
    exercise his discretion and discern the broad 'catch-all' language in order to
    respond to [d]efendants' requests." By imposing this burden on the custodian of
    records, the judge found plaintiffs' requests fell outside the scope of OPRA. The
    2 OPRA has twenty-one statutory exemptions to the term "government record," as
    defined in N.J.S.A. 47:1A-1.1, which are to be "'construed in favor of the public's
    right of access.'" Carter v. Doe (In re N.J. Firemen's Ass'n Obligation), 
    230 N.J. 258
    , 276 (2017) (quoting N.J.S.A. 47:1A-1).
    A-1810-16T3
    5
    judge also found that many of plaintiffs' requests contained "boilerplate
    prefatory language" that requires "the custodian to analyze, collate, compile and
    exercise discretion," which is not encompassed within OPRA.           The judge
    concluded these requests are overbroad because they would require the
    custodian to conduct open-ended searches.
    The judge also found the current requests were strikingly similar to the
    previously denied requests. She found that in an attempt to camouflage the
    current requests, plaintiffs had merely "broken into subparts" the requests. In
    the judge's view, this maneuver did not cure the original problem. Plaintiffs'
    requests "remain vague requests for information that would require [d]efendants
    to exercise discretion as to which documents are responsive [and which] are
    invalid under OPRA." In this light, the judge considered defendants' delay in
    responding to the requests reasonable because timely responses would have
    disrupted agency operations. Because she found defendants' responses were
    lawful and appropriate, the judge denied plaintiffs' application for counsel fees
    as a prevailing requestor. See N.J.S.A. 47:1A-6.
    On November 1, 2016, plaintiffs filed a notice of motion for partial
    reconsideration with respect to the trial court's denial of access to records for
    requests: 27-34, 36, 52 and 58. Plaintiffs also filed a motion seeking $36,196.88
    A-1810-16T3
    6
    in attorney's fees. On December 16, 2016, the trial court denied the motion for
    reconsideration and awarded plaintiffs $5,400 in attorney's fees. In support of
    its award of counsel fees, the trial court found plaintiffs were "a partially
    prevailing party" as to counts 38, 39, 41-43, 46-48, 51 and 53-57, but found the
    hours billed by plaintiffs' counsel were "excessive and unreasonable" because
    the "fee application includes the entirety of time spent and is not limited to
    plaintiffs' successes." The court applied the percentage of successful requests
    to the total hours billed to reach the lodestar amount of $5,400. In this appeal,
    plaintiffs challenge the orders entered on October 12, 2016 and December 16,
    2016.
    Plaintiffs argue the records in requests 1-36, 52 and 58 are subject to
    disclosure under OPRA because the requests are similar to those deemed valid
    under Burke v. Brandes, 
    429 N.J. Super. 169
     (App. Div. 2012) and Burnett v.
    Cty. of Gloucester, 
    415 N.J. Super. 506
     (App. Div. 2010). Plaintiffs maintain
    the requests were made with "reasonable clarity" and listed "identifiable
    records." Plaintiffs emphasize these requests merely required defendants to
    "search" for documents, not to "conduct research."
    Plaintiffs specifically point to four categories of requests the trial court
    found inappropriate and outside OPRA's reach: "records of meetings . . . and
    A-1810-16T3
    7
    communications,"     "contracts    and   agreements,"     "emails    and    written
    communications" and "application for grants, assistance, loan guarantees or
    reimbursement of expenses to government agencies." Plaintiffs argue these
    categories "specifically identify" certain records and are not "overly-broad" or
    "open-ended."
    Plaintiffs also address the eleven requests that were the subject of the
    motion for reconsideration, which, in their judgment, were "narrowly-tailored"
    and listed "specifically identifiable governmental records."         According to
    plaintiffs, these requests concern records that "contain a date range, subject
    matter, and identity of the sender and/or recipient," which is "sufficient under
    OPRA." Consequently, plaintiffs claim they are all subject to disclosure under
    OPRA.
    Finally, with respect to the award of counsel fees, plaintiffs argue the court
    improperly reduced the lodestar amount by "arbitrarily reducing the attorney
    hours by 76% and awarding a lower hourly rate, and improperly did not award
    a fee enhancement." Plaintiffs contend the trial court arrived at the lodestar by
    improperly using a rigid proportionality requirement.
    In response, defendants argue plaintiffs' 4,000 word, seventy-eight page
    complaint is overbroad and encompasses a type of record request not envisioned
    A-1810-16T3
    8
    by the Legislature when it enacted OPRA. According to defendants, all of the
    requests, and especially requests 1-22, are "deficient" because they seek
    "records of meetings" between several individuals over a five-year period,
    without identifying specific senders and recipients.       Defendants argue that
    requests 2, 6, 8, 9, 13, 16, 17 and 23 seek "phone logs, telephone billing records,
    or cellular phone/text billing records concerning a variety of different subject
    matter." This would require defendants' custodian of government records to
    interview "thousands of individuals" to determine which of their billing records
    corresponded to the appropriate subject matter. Finally, defendants argue that
    requests 5, 6, 7, 9, 10, 11, 12, 27, 29, 31 and 32 lack subject matters that can be
    easily searched and are thus outside the purview of OPRA.
    Defendants urge this court to uphold the trial court's decision regarding
    the amount of counsel fees awarded to plaintiffs. They argue plaintiffs should
    only be awarded fees directly related to the "narrow portion of its case where it
    prevailed – not to a windfall amount for its unsuccessful requests." According
    to defendants, this situation did not require an upward adjustment of the lodestar,
    and plaintiffs' request for $36,000 was unreasonable.
    A-1810-16T3
    9
    II
    This court reviews "de novo the issue of whether access to public records
    under OPRA and the manner of its effectuation are warranted." MAG Entm't,
    LLC v. Div. of Alcoholic Beverage Control, 
    375 N.J. Super. 534
    , 543 (App. Div.
    2005) (emphasis omitted). The purpose of OPRA, N.J.S.A. 47:1A-1 to -13, is
    "to insure that government records, unless exempted, are readily accessible to
    citizens of New Jersey for the protection of the public interest." Mason v. City
    of Hoboken, 
    196 N.J. 51
    , 57 (2008) (citing N.J.S.A. 47:1A-1). When it adopted
    OPRA, the Legislature codified New Jersey's "longstanding public policy
    favoring ready access to most public records." Serrano v. S. Brunswick Twp.,
    
    358 N.J. Super. 352
    , 363 (App. Div. 2003). OPRA establishes a framework for
    public records access and generally requires prompt disclosure of records; it also
    provides record seekers a way to challenge a custodian's decision denying
    access. 
    Ibid.
    Under OPRA, "government record" is defined as follows:
    [A]ny paper, written or printed book, document,
    drawing, map, plan, photograph, microfilm, data
    processed or image processed document, information
    stored or maintained electronically or by sound-
    recording or in a similar device, or any copy thereof,
    that has been made, maintained or kept on file in the
    course of his or its official business by any officer,
    commission, agency or authority of the State or of any
    A-1810-16T3
    10
    political subdivision thereof, including subordinate
    boards thereof, or that has been received in the course
    of his or its official business by any such officer,
    commission, agency, or authority of the State or of any
    political subdivision thereof, including subordinate
    boards thereof. The terms shall not include inter-
    agency or intra-agency advisory, consultative, or
    deliberative material.
    [N.J.S.A. 47:1A-1.1.]
    Absent an applicable exclusion or exemption to prevent disclosure, "all
    government records shall be subject to public access[.]" N.J.S.A. 47:1A -1.
    Therefore, OPRA mandates public access to government records unless the
    records are covered by a specific exclusion. 
    Ibid.
     A records custodian must
    grant or deny access to a government record "as soon as possible, but not later
    than seven business days after receiving the request," and a failure to respond
    within this time "shall be deemed a denial of the request." N.J.S.A. 47:1A-5(i).
    If the agency believes it cannot provide a timely response, the custodian must
    convey that information to the record seeker within seven business days and
    advise when the record will be made available. 
    Ibid.
    If a records request is denied, the requestor may challenge the decision by
    filing an action in the Superior Court or through a complaint with the
    Government Records Council. N.J.S.A. 47:1A-6. When access is denied, the
    burden is placed on the agency to prove the denial was authorized by law. 
    Ibid.
    A-1810-16T3
    11
    When assessing the agency's evidence for denying access, "a court must be
    guided by the overarching public policy in favor of a citizen's right of access."
    Courier News v. Hunterdon Cty. Prosecutor's Office, 
    358 N.J. Super. 373
    , 383
    (App. Div. 2003). If the court determines that the agency erred in denying
    access, the court will order access to the records, and the prevailing party shall
    be entitled to reasonable attorney's fees. N.J.S.A. 47:1A-6.
    Under N.J.S.A. 47:1A-5(g), if "the custodian is unable to comply with a
    request for access, the custodian shall indicate the specific basis therefor on the
    request form and promptly return it to the requestor." One such basis is an
    overly broad request, as New Jersey courts have stated OPRA governs "requests
    for records, not for information." Burke, 429 N.J. Super. at 174 (quoting Bent
    v. Twp. of Stafford Police Dep't, 
    381 N.J. Super. 30
    , 37 (App. Div. 2005)). In
    Burke, we explained the type of requests that may be viewed as overly broad
    and thus beyond the scope of OPRA:
    "[A]gencies are only obligated to disclose identifiable
    government records." MAG Entm't, 
    375 N.J. Super. at 549
    . The statute "only allows requests for records, not
    requests for information." Bent, 
    381 N.J. Super. at 37
    .
    A proper request "must identify with reasonable clarity
    those documents that are desired." 
    Ibid.
     "Wholesale
    requests for general information to be analyzed,
    collated and compiled" by the agency are outside
    OPRA's scope. MAG Entm't, 
    375 N.J. Super. at 549
    .
    "In short, OPRA does not countenance open-ended
    A-1810-16T3
    12
    searches of an agency's files."       Ibid.; see also
    Spectraserv, Inc. v. Middlesex Cnty. Utils. Auth., 
    416 N.J. Super. 565
    , 576 (App. Div. 2010).
    Nor is OPRA "intended as a research tool litigants may
    use to force government officials to identify and siphon
    useful information." MAG Entm't, 
    375 N.J. Super. at 546
    . Furthermore, if a request "would substantially
    disrupt agency operations, the custodian may deny
    access to the record after attempting to reach a
    reasonable solution with the requestor that
    accommodates the interests of the requestor and the
    agency." N.J.S.A. 47:1A-5(g).
    [Burke, 429 N.J. Super. at 174.]
    The salient facts in Burke provide a concrete example of how to determine
    whether a request is overly broad. The plaintiff in Burke sought records from
    the Office of the Governor regarding "E[-]Z pass benefits afforded to retirees of
    the Port Authority, including all . . . correspondence between the Office o f the
    Governor . . . and the Port Authority . . . ." Id. at 171. The custodian of records
    from the Office of the Governor denied this request on the basis that it was
    overbroad. Ibid. The trial court upheld the custodian's denial on this basis. We
    reversed because the request "was confined to a specific subject matter that was
    clearly and reasonably described with sufficient identifying information,
    namely, E-Z Pass benefits provided to Port Authority retirees." Id. at 176. The
    request was also limited to "particularized identifiable government records . . .
    A-1810-16T3
    13
    rather than information generally," and "did not require the custodian to conduct
    research, or to collect, collate and analyze data." Id. at 176-77. We particularly
    noted that because plaintiff's request:
    . . . described the records sought with the requisite
    specificity and narrowed the scope of the inquiry to a
    discrete and limited subject matter, we conclude his
    request was neither vague nor overbroad. The request
    sought the records themselves, not data, information or
    statistics to be extracted, gleaned or otherwise derived
    therefrom. Involving no research or analysis, but only
    a search for, and production of, what proved to be
    readily identifiable records, plaintiff's properly
    circumscribed and tailored request was wrongly
    invalidated as overbroad.
    [Id. at 177-78.]
    We described the features of an inappropriate OPRA request in Bent, 
    381 N.J. Super. 30
    . The plaintiff in Bent requested his entire criminal file from an
    investigation jointly conducted by the Stafford Township Police Department,
    the United States Attorney for New Jersey, and the Internal Revenue Service.
    
    Id. at 33-34
    . He also requested "the factual basis underlying documented action
    and advice to third parties to act against my interest [having] been credited to
    SPD under a Federal Grand Jury credit card investigation." 
    Ibid.
     We deemed
    his request improper under OPRA because he did not request specific documents
    and instead "sought the custodian's response to his allegation of police
    A-1810-16T3
    14
    misconduct, borne of his belief that certain unidentified and unnamed documents
    on file with the township were wrongfully concealed or withheld from him." 
    Id. at 39
    . We held an agency is not obligated to respond to a request seeking
    "general information" and framed as an "open-ended demand requir[ing]
    analysis and evaluation . . . [.]" 
    Id. at 39-40
    .
    Similarly, in MAG Entm't, this court denied the plaintiff's request for "'all
    documents or records evidencing that the [Division of Alcoholic Beverage
    Control] [(ABC)] sought, obtained or ordered'": (1) "'revocation of a liquor
    license for the charge of selling alcoholic beverages to an intoxicated person in
    which such person, after leaving the licensed premises, was involved in a fatal
    auto accident'"; and (2) "'suspension of a liquor license exceeding 45 days for
    charges of lewd or immoral activity.'" 
    375 N.J. Super. at 539-40
    . The plaintiff
    did not provide names or any other identifiers in the request and the records
    custodian was "required to evaluate, sort out, and determine the documents to
    be produced and those otherwise exempted." 
    Id. at 549
    . This court concluded
    the request was "a broad-based demand for research and analysis, decidedly
    outside the statutory ambit." 
    Id. at 550
    .
    In N.J. Builders Ass'n v. N.J. Council on Affordable Hous., 
    390 N.J. Super. 166
     (App. Div. 2007), the plaintiff submitted thirty-eight requests under
    A-1810-16T3
    15
    OPRA that sought documents and data "'used' or 'considered' by COAH or
    'support[ing],'   'demonstrat[ing],'   'justif[ying]'   or   'verif[ying]'   various
    determinations relevant to COAH's determinations about fair-share housing
    obligations" including "[a]ny and all documents and data which [were] relied
    upon, considered, reviewed or otherwise utilized" by any individual at COAH
    for an affordable housing project. 
    Id. at 172
    . We denied the plaintiff's request
    on similar grounds. Consistent with the approach we employed in Bent and
    MAG Entm't, we stated that the "five-page, thirty-nine paragraph request bears
    no resemblance to the record request envisioned by the Legislature" as it
    "required a survey of employees . . . before any attempt to compile the
    documents and data[.]" 
    Id. at 178
    . It concluded that the plaintiff "asked COAH
    to identify the documents, which is [the plaintiff's] obligation under OPRA."
    
    Ibid.
    In contrast, in Burnett, 
    415 N.J. Super. at 508
    , we granted an OPRA
    request from the County of Gloucester of "[a]ny and all settlements, releases or
    similar documents entered into, approved or accepted from 1/1/2006 to present."
    In Burnett, our colleague Judge Payne explained "the fact that [the plaintiff]
    requested settlement agreements and releases without specifying the matters to
    which the settlements pertained did not render his request a general request for
    A-1810-16T3
    16
    information obtained through research, rather than a request for a specific
    record."   
    Id. at 513-14
    .   Judge Payne clearly identified the key analytical
    distinction by noting that "it is the documents, themselves, that have been
    requested, and their retrieval requires a search, not research." 
    Id. at 516
    .
    Here, the trial court's order required defendants to supply plaintiffs with
    requests 38, 39, 41-43, 46-48, 51 and 53-57. Defendants originally provided
    responses only to 37, 40, 44, 45, 49 and 50. We affirm the trial judge's decision
    in this respect. The judge correctly denied plaintiffs' requests 1 to 36, 52, and
    58 in the original order, and in the order denying plaintiffs' motion for
    reconsideration.   This appeal only addresses the above thirty-eight denied
    requests. The trial judge did not provide analysis on each individual request and
    instead examined them as a whole, occasionally focusing on the language of
    specific requests. Each of the requests should have been considered a separate
    OPRA request.
    III
    Requests 1, 3, 5, 7, 14, 18, 19, 22 and 23 begin with the following
    language: "Records of meetings (defined as physical or digital calendars,
    minutes or notes taken during such meeting by any participant(s), or memoranda
    summarizing such meeting and/or actions to be taken as a result of such
    A-1810-16T3
    17
    meeting)." Requests 1 and 3 seek records, as defined above: "sent by, received
    by or participated in" by named employees of the Port Authority and " any Port
    Authority Commissioner, officer or other employee(s), outside contractor(s) or
    any non-Port Authority personnel, concerning the provision of Aircraft Rescue
    Fire Fighting . . . services at Port Authority operated facilities" from as early as
    2009. (Emphasis added). Although plaintiffs provide a subject matter, albeit a
    broad one, the request seeks records of meetings between the named individuals
    and any Port Authority or non-Port Authority personnel. This is potentially an
    excessively large number of people. It is also unclear how defendants can be
    considered custodians of documents in the possession of "non-Port Authority
    personnel." These requests would require the records custodian to interpret the
    meaning of "concerning the provision of Aircraft Rescue Fire Fighting . . .
    services."   Plaintiffs do not define the term "concerning," rendering these
    requests akin to requests for "information generally," rather than specific,
    identifiable records. See Burke, 429 N.J. Super. at 176-77. These types of
    requests for documents are not easily searchable by the records custodian and
    leave unclear how the custodian is expected to discern what "actions . . . [were]
    taken as a result of such meeting[s]."
    A-1810-16T3
    18
    Requests 5 and 7 reflect similar flaws.      Request 5 seeks records of
    meetings "sent by, received by or participated in" by a named individual and
    "any employee of the Federal Aviation Administration between January 1, 2009
    and the date of this request." Requests 7 seeks records of meetings "sent by,
    received by or participated in" by a named individual and "any employee or
    member of the Congress of the United States of America, including any member
    of the House of Representatives, Senator, staff member of any staff of an
    individual member of Congress or any staff member of any Congressional
    committee between January 1, 2009 and the date of this request." Neither of
    these requests contains a specific subject matter, and both potentially encompass
    a massive number of individuals and documents. Requests 5 and 7 thus fall
    outside the scope of OPRA. N.J. Builders Ass'n, 
    390 N.J. Super. at 178
    .
    Requests 14, 18, 19 and 22 do not include a date restriction. Request 14
    seeks records of meetings "participated in by David Garten and any Port
    Authority Commissioner, officer or employee, concerning David Garten's
    employment with the Port Authority[.]"      (Emphasis added). These records
    cannot be obtained through a reasonable search because they are framed as a
    "broad-based demand for research and analysis." MAG Entm't, 
    375 N.J. Super. at 550
    .   Requests 18 and 19 seek records of meetings involving a named
    A-1810-16T3
    19
    individual and any personnel or non-personnel of the Port Authority, as well as
    any individual associated with "Legends Hospitality LLC concerning"
    agreements reached with Legends Hospitality LLC dating back to 2011. These
    requests contain defects similar to requests 1 and 3 in that they encompass such
    a large swath of individuals; they also use the ambiguous "concerning"
    language, which would require the custodian to search and analyze other
    possibly relevant documents to discern what documents may be within the scope
    of plaintiffs' request. Although the request for the "agreements reached with
    Legends Hospitality LLC" would be appropriate, requesting records of meeti ngs
    "concerning negotiations with, proposals made by or to or agreements reached
    with Legends Hospitality LLC" imposes an obligation on the custodian not
    sanctioned by OPRA.
    In request 22, plaintiffs seek records of meetings "sent by, received by or
    participated in" by three named individuals and any Port Authority personnel
    and non-personnel "concerning the construction, financing, leasing, or operation
    of Tower 3 of the World Trade Center between January 1, 2009 and the date of
    this request." This request is even broader than the previous requests because it
    individually names three people instead of one while also including the
    "concerning" language accompanied by a similarly broad subject matter. In
    A-1810-16T3
    20
    sum, all of plaintiffs' requests for records of meetings (requests 1, 3, 5, 7, 14,
    18, 19 and 22) are overbroad, ambiguous, and impose an impermissible burden
    on the custodian of records.       Unlike the plaintiff's request in Burke for
    "particularized identifiable government records . . . rather than information
    generally," plaintiffs' requests here would "require the custodian to conduct
    research, or to collect, collate and analyze data." Burke, 429 N.J. Super. at 176-
    77. Plaintiffs' requests are also distinguishable from those of the plaintiff's in
    Burnett because there, the court found, "it is the documents, themselves, that
    have been requested." Burnett, 
    415 N.J. Super. at 516
    . Here, plaintiffs' requests
    require research, more than just a search, making them materially different from
    the requests in Burnett. 
    Ibid.
     For these reasons, we affirm the trial court's
    decision denying these requests.
    IV
    Requests 2, 6, 8, 9, 13, 16 and 17 begin with the following language:
    "Records of communications (defined as phone logs, telephone billing records,
    or cellular phone/text billing records)." Requests 2 and 8 seek records of
    communication "sent by, received by or participated in" by a named individual ,
    any Port Authority personnel and "any non-Port Authority personnel,
    concerning the provision of Aircraft Rescue Fire Fighting . . . services at Port
    A-1810-16T3
    21
    Authority operated facilities" as early as 2009. (Emphasis added).        These
    requests seek "phone logs, telephone billing records, or cellular phone/text
    billing records" "concerning" a specific subject matter, without identifying the
    number of possible individuals who fall within its scope. They leave unclear
    how the records custodian would be able to discern whether a log or record
    "concerned" a specific subject matter. The custodian would also be unable to
    discern this information by identifying the individuals involved in the records
    or the dates of the records. These requests would require the custodian to
    perform an unspecified number of interviews with the named individuals, which
    this court has held would "substantially disrupt agency operations."      MAG
    Entm't, 
    375 N.J. Super. at 546
    ; see also N.J. Builders Ass'n, 
    390 N.J. Super. at 181
    .
    Requests 13, 16 and 17 are similarly improper under OPRA. Without a
    date restriction, request 13 seeks records of communications concerning the
    "retention" of a named individual by the Port Authority "sent by, received by or
    participated in" by a named individual and any Port Authority employee. The
    lack of a date restriction imposes an impermissible burden on the records
    custodian to sort through these records without conducting research or
    interviews to determine what subject matter was discussed during a specific
    A-1810-16T3
    22
    billing record or phone log. Requests 16 and 17 seek records of communications
    "sent by, received by or participated in" by a named individual and any Port
    Authority personnel or non-Port Authority personnel, as well as any individual
    associated with Legends Hospitality LLC, concerning agreements reached with
    Legends Hospitality LLC since 2011. This would require the records custodian
    to produce these records after consulting with potentially dozens of people, both
    Port Authority employees and non-Port Authority employees, to determine what
    logs or billing records correspond with the requested subject matter. The trial
    court thus properly denied all of plaintiffs' requests for these records of
    communications.
    V
    Requests 4, 10, 11, 12, 15, 20, 21 and 35 begin with the following
    language: Communications (defined as: correspondence, memoranda, electronic
    mail or text message). Request 10 seeks "communications" between a named
    individual and any member of Congress as well as staff or employees of
    Congress since 2009. Request 12 seeks "communications" between the same
    individual and any employee of the Federal Aviation Administration since 2009.
    These requests contain no subject matter, encompass an exorbitant number of
    possible individuals, and do not identify particular documents. These are clearly
    A-1810-16T3
    23
    requests for information, not documents. Request 11 does not contain a date
    restriction and seeks communications "between David Garten and any Port
    Authority . . . employee concerning David Garten's employment with the Port
    Authority . . . ." This is not a request reasonably searchable by the records
    custodian because it would require the custodian to exercise a significant degree
    of discretion in deciding what communications "concern" the employment of
    David Garten.     It also is not limited to specific individuals; it seeks
    communications between Garten and any employee of the Port Authority.
    Requests 4 and 15 seek "communications" between separately named
    individuals, and any Port Authority personnel or non-Port Authority personnel
    "concerning the provision of Aircraft Rescue Fire Fighting" as early as 2009.
    Request 35 seeks "communications" between a named individual and any Port
    Authority personnel or non-Port Authority personnel from 2011 "concerning
    agreements reached with Legends Hospitality LLC." These requests essentially
    mirror the ones in Part I of this opinion, except they request "communications"
    that encompass emails and texts instead of records of meetings. While emails
    and texts are more easily searchable, these requests lack specificity regarding
    the number of individuals involved and the subject matter addressed. Again,
    including "any non-Port Authority personnel" substantially expands the possible
    A-1810-16T3
    24
    pool of potential individuals involved in these "communications," and the
    "concerning" language leaves too much discretion to the records custod ian to
    decipher what "records" plaintiffs are actually seeking. With respect to request
    35, although OPRA permits a request for specific agreements, request 35
    becomes overly broad by seeking all correspondence "concerning" any
    agreements over a five-year span, without further specificity. This places a
    substantial, undue burden upon the records custodian because plaintiffs seek
    information rather than requests for documents.
    Requests 20 and 21 are similarly overbroad.            Request 21 seeks
    communications "sent by, received by or participated in" by three separately
    named individuals and any individual or individuals . . . concerning the
    construction, financing, leasing, or operation of Tower 3 of the World Trade
    Center between January 1, 2009 and the date of this request." (Emphasis added).
    Indeed, this may be the broadest of plaintiffs' requests because other than
    including the three named individuals, there are no other limiting identifiers on
    the senders or recipients of the correspondence.         Request 21 therefore
    encompasses all of their correspondence with any individual "concerning the
    construction . . . of Tower 3 of the World Trade Center" over a seven-year span.
    This is essentially an "open-ended demand requir[ing] analysis and evaluation
    A-1810-16T3
    25
    which the agency is under no obligation to provide . . . ." Bent, 
    381 N.J. Super. at 40
    .   Request 20, although narrower, is similar to previously discussed
    improper requests because it seeks communications of a named individual and
    "any individual . . . employed by or acting as a representative of Legends
    Hospitality LLC concerning negotiations with, proposals made by or to or
    agreements reached with Legends Hospitality LLC" within a four year span.
    Instead of requesting specific agreements regarding specific topics, plaintiffs
    seek general information "concerning" potentially dozens of agreements within
    a large span of time. These types of requests are overbroad under OPRA.
    Before we address and discuss the next category of requests, it is
    necessary to address request 23, which seeks communications, records of
    communications and records of meetings
    [s]ent by, received by or participated in by the
    following individuals with any and all officers, staff
    and/or members of the Board of Commissioners
    concerning Memoranda of Agreement/Letters of
    Agreement executed by Paul Nunziato and Patrick Foye
    on or about May 9, 2013 and released in Port Authority
    Freedom of Information Request Number 15227 . . . .
    Request 23 then lists twenty-two individuals. We conclude this exemplifies the
    kind of "[w]holesale request[] for general information" that must be "analyzed,
    collated and compiled" by defendants, as well as an "open-ended search[] of
    A-1810-16T3
    26
    [defendants'] files." MAG Entm't, 
    375 N.J. Super. at 549
    . This is the type of
    request that substantially disrupts an agency's operations. "[I]f a request would
    substantially disrupt agency operations, the custodian may deny it and attempt
    to reach a reasonable solution that accommodates the interests of the requestor
    and the agency." MAG Entm't, 
    375 N.J. Super. at
    546 (citing N.J.S.A. 47:1A-
    5(g)). Although not explicitly defined, "[d]isruption may simply be inferred
    from the breadth, generality and complexity of the request at issue, which
    'necessitates work by [agency] employees that is neither assigned by the agency
    nor envisioned by OPRA.'" Spectraserv, Inc., 
    416 N.J. Super. at 579-80
     (quoting
    N.J. Builders Ass'n, 
    390 N.J. Super. at 181
    ).      "A request that . . . demands
    assessment and preliminary inquiry . . . is sufficient to give rise to an inference
    that compliance will 'disrupt agency operations.' Disruption may be inferred
    because a request . . . necessitates work by [the agency] that is neither assigned
    by the agency nor envisioned by OPRA." N.J. Builders Ass'n, 
    390 N.J. Super. at 181
    .
    Here, request 23 would require the records custodian to search through
    correspondence, emails, texts, phone logs, billing records, calendars, minutes
    and notes of meetings of twenty-two individuals, find the relevant records and
    respond to plaintiffs within seven business days. Although plaintiffs attempted
    A-1810-16T3
    27
    to limit the subject matter to records that concern agreements executed by
    specific people on a specific date, the scope and breadth of the records request
    still falls outside the purview of OPRA.
    VI
    Requests 24, 25 and 26 begin with the following language:
    Records Contracts or written agreements governing any
    period between January 1, 2008 and December 31, 2020
    between the Federal Government of the United States
    of America, including any branch or agency thereof,
    and the Port Authority providing for financial aid,
    provision of equipment and/or reimbursement of Port
    Authority expenses, whether for personnel, outside
    contractors or equipment, related to the provision of
    public safety and/or security at Port Authority facilities
    ....
    Request 25 also seeks contracts between the Port Authority and the State
    of New York while request 26 seeks contracts between the Port Authority and
    the State of New Jersey. These requests seek: "records [of] contracts or written
    agreements" for three different kinds of equipment along with "related
    equipment and staffing/training," "records [of] contracts or written agreements"
    for police canines along with "related equipment and staffing/training s" and
    "records [of] contracts or written agreements" related to officers assigned to the
    "Transportation Security Agency," Aircraft Rescue and Firefighting operations,
    and security for political figures.
    A-1810-16T3
    28
    Similar to the requests we addressed and discussed in Part V of this
    opinion, these requests would also substantially disrupt agency operations.
    Although circumscribed to specific subjects, the requests seek records of
    contracts or agreements between the Port Authority and three different
    governments encompassing a twelve-year span. These are the type of requests
    from which disruption may be inferred because of "the breadth, generality and
    complexity of the request;" that would "necessitate[] work by [agency]
    employees that is neither assigned by the agency nor envisioned by OPRA."
    Spectraserv, Inc., 
    416 N.J. Super. at 579-80
     (quoting N.J. Builders Ass'n, 
    390 N.J. Super. at 181
    ). These requests are also ambiguous because they ask for
    "Records Contracts or written agreements."      This language leaves unclear
    whether plaintiffs seek the "contracts or written agreements" themselves or
    whether they seek records of the contracts or written agreements. Plaintiffs
    could have easily narrowed the request; these broad, complex requests would
    substantially disrupt agency operations. Under these circumstances, defendants
    were not required to provide responses to these requests.
    VII
    We now review the trial court's decision to deny plaintiffs' motion for
    reconsideration of the ruling that rejected requests 27-34, 36, 52 and 58. The
    A-1810-16T3
    29
    court found these requests were properly denied by defendants because they
    were overbroad. We conclude the trial judge erred in upholding defendants'
    denial of requests 29, 31-34 and 58, and affirm the judge's decision to deny
    request 30.
    Requests 33 seeks "written reports and recommendations made by the
    Chertoff Group to the Port Authority of New York and New Jersey" from 2009.
    Request 34 seeks "reports, memos, and written and electronic communication[s]
    generated by the Chertoff Group regarding any candidates who applied for the
    position of Chief Security Officer issued between January 1, 2012 and December
    31, 2012." Both of these requests were proper under OPRA. Request 33 seeks
    specific identifiable documents in the form of reports generated by the Chertoff
    Group. The absence of a specific subject matter does "not render [the] request
    a general request for information obtained through research." Burnett, 
    415 N.J. Super. at 513-14
    . Request 34 seeks similar documents, limited to documents
    generated by the Chertoff Group, and limits the subject matter and period to one
    year. These records, generated by one sender regarding a specific position,
    limited to a short time period, should be readily accessible and do not require
    research on the part of the records custodian.
    A-1810-16T3
    30
    Request 58 was also improperly denied. In this request plaintiffs seek
    "applications for grants, assistance, loan guarantees, or reimbursement of
    expenses submitted by the Port Authority . . . to any level or agency of
    municipal, state or federal government during the period January 1, 2008 and
    the date of this request."   This is a request for specific identifiable documents
    that should be accessible to the records custodian. Although request 58 spans a
    wide range of time, plaintiffs request the documents themselves, not general
    information. This does not require the custodian to do research or analyze data.
    It is similar to the requests for contracts, invoices and retainer agreements
    already turned over by defendants in requests 37-57.
    Requests 29, 31 and 32 seek similar types of documents. They all seek
    "electronic mail" between two specifically named individuals over a one year or
    two year timespan. Although they do not contain specific subject matter, the
    requests would not necessarily require the records custodian to conduct research.
    The custodian can access responsive documents by searching the email accounts
    of the named individuals and print the correspondence between the two email
    accounts. Because the requests seek emails for at least a one-year timespan, this
    could involve a substantial amount of documents. The lack of subject matter is
    concerning, but since the requests are for readily accessible documents limited
    A-1810-16T3
    31
    by sender/recipient, they constitute proper access requests under OPRA. In
    reaching this conclusion, we are mindful to construe any shortcoming in the
    request "in favor of the public’s right of access." N.J.S.A. 47:1A-1.
    Request 27 seeks "written and email communications from Arlene
    Grampp regarding asset forfeiture for the time period of January 1, 2010 to
    January 1, 2016."
    Request 28 seeks the same types of communications "from Martin Gleeson
    regarding Port Authority Police Sergeants' promotions and the Sergeants'
    Supervisory Development course from October 1st, 2015 through November
    17th, 2015." Request 28 is narrower than request 27 because it limits the
    documents based on the sender, includes a detailed subject matter, and limits the
    timespan of communications to approximately one month. Request 27 contains
    similar features, but significantly expands the timespan of communications to
    six years. However, since these requests are for emails from a specific sender
    or recipient that can be searched using a subject phrase, they most likely can be
    electronically identified and retrieved with relative ease. Absent countervailing
    evidence showing the requests as framed impose an undue burden on the
    custodian, we conclude they are both proper requests under OPRA.
    A-1810-16T3
    32
    Requests 36 and 52 present similar characteristics. Request 36 seeks
    "written and email communications from Thomas Belfiore, David Garten, or
    Martin Gleeson containing the terms 'Paul Nunizato', 'PBA,' 'Port Authority
    PBA', 'Paul' or 'Nunizato' from November 2, 2015 through November 25, 2015."
    Plaintiffs provided defendants keywords to search, and limited the senders and
    timespan to less than one month. Request 52 seeks the same communications
    "from Executive Director Patrick Foye from January 1, 2014 through December
    31, 2016 containing the terms or phrases 'PBA', 'Port Authority PBA', 'Paul
    Nunziato', 'Nunziato', 'O'Brien', 'Michael O'Brien', 'Pope Francis', 'Pope', 'FOI',
    'Freedom of Information', or 'OPRA'. Similar to request 36, request 52 is limited
    to these communications that contain certain search terms. Although the period
    is larger, this request is reasonably tailored and should have been upheld by the
    trial court.
    We reach a different conclusion with respect to request 30. Because the
    language used by plaintiffs in this request is far less clear, the trial judge
    properly held the custodian was not obligated to respond under OPRA. Request
    30 seeks "written and email communications and calendars referencing meetings
    between Dr. Edward Bennett . . . and Lt. Timothy McGovern . . ., Mr. Martin
    Gleeson . . . and any other Port Authority employees involved in the case
    A-1810-16T3
    33
    regarding Police Officer Steven Napoli JFK and Byron Miller JFK between
    August 21, 2014 to the date of this request." This would require the records
    custodian to determine the communications, including calendars, that reference
    meetings between three individuals and any other Port Authority employees
    "involved in the case" regarding two individuals. The custodian would also have
    to determine what documents plaintiffs are seeking. The trial judge properly
    upheld the denial of request 30 because it would require the custodian to perform
    far more than just a search for documents.
    VIII
    Finally, we address the amount of counsel fees the trial court awarded
    related to those requests in which the court found plaintiffs were the prevailing
    party. The trial judge awarded plaintiffs $5,400 in counsel fees. Plaintiffs argue
    the judge used an "overly rigid and simplistic mathematical approach" to reduce
    by seventy-six percent the amount of counsel fees requested. The judge found
    plaintiffs prevailed with respect to requests 38, 39, 41-43, 46-48, 51, 53-57, and
    awarded counsel fees incurred in the enforcement of those requests. The judge
    rejected plaintiffs' application for an award of counsel fees in the amount of
    $46,196.88, which the judge found was "calculated at an hourly rate of $495.00
    for 56.25 hours of work performed plus a 30% lodestar enhancement."
    A-1810-16T3
    34
    The judge found the number of hours plaintiffs' counsel claimed they
    devoted litigating the case were "excessive and unreasonable" because: (1)
    plaintiffs only prevailed in fourteen of the fifty-eight requests; and (2) the issues
    before the court were not novel. Under this approach, the judge found plaintiffs
    prevailed to enforce only 24.1% of the total requests and reduced the number of
    billable hours to 13.5. The judge then multiplied 13.5 by an hourly rate of
    $400.00 to reach $5,400. The judge also rejected plaintiffs' counsel's request
    for a lodestar enhancement.
    Pursuant to N.J.S.A. 47:1A-6, if "[a] requestor . . . prevails in any
    proceeding [the requestor] shall be entitled to a reasonable attorney’s fee." A
    requestor is entitled to attorney's fees if there is: (1) "a factual causal nexus
    between plaintiff's litigation and the relief ultimately achieved"; and (2) "that
    the relief ultimately secured by plaintiffs had a basis in law." Mason, 
    196 N.J. at 76
     (quoting Singer v. State, 
    95 N.J. 487
    , 494 (1984)). We review awards of
    counsel fees under an abuse of discretion standard. McGowan v. O'Rourke, 
    391 N.J. Super. 502
    , 508 (App. Div. 2007). Determinations regarding counsel fees
    "will be disturbed only on the rarest of occasions, and then only because of a
    clear abuse of discretion." 
    Ibid.
     (quoting Packard-Bamberger & Co. v. Collier,
    
    167 N.J. 427
    , 444 (2001)).
    A-1810-16T3
    35
    To determine the amount of counsel fees, the court calculates the
    "lodestar," which is the number of hours reasonably expended by the successful
    party's counsel, multiplied by a reasonable hourly rate. Litton Indus., Inc. v.
    IMO Indus., Inc., 
    200 N.J. 372
    , 386 (2009). The court considers the following
    factors in calculating the "lodestar":
    (1) the time and labor required, the novelty and
    difficulty of the questions involved, and the skill
    requisite to perform the legal service properly; (2) the
    likelihood, if apparent to the client, that the acceptance
    of the particular employment will preclude other
    employment by the lawyer; (3) the fee customarily
    charged in the locality for similar legal services; (4) the
    amount involved and the results obtained; (5) the time
    limitations imposed by the client or by the
    circumstances; (6) the nature and length of the
    professional relationship with the client; (7) the
    experience, reputation, and ability of the lawyer or
    lawyers performing the services; [and] (8) whether the
    fee is fixed or contingent.
    [Id. at 387 (citing R.P.C. 1.5(a)).]
    The court may reduce the lodestar "if the level of success achieved in the
    litigation is limited as compared to the relief sought." New Jerseyans for a Death
    Penalty Moratorium v. New Jersey Dep't of Corr., 
    185 N.J. 137
    , 154 (2005)
    (quoting Rendine v. Pantzer, 
    141 N.J. 292
    , 336 (2005)). However, it should not
    be reduced "simply because the plaintiff failed to prevail on every contention
    raised in the lawsuit." 
    Ibid.
     (quoting Hensley v. Eckerhart, 
    461 U.S. 424
    , 435
    A-1810-16T3
    36
    (1983)).    Our Supreme Court has also cautioned against employing a
    "mathematical approach [that compares] the total number of issues in the case
    with those actually prevailed upon' because such a ratio provides little aid in
    determining what is a reasonable fee in light of all the relevant factors." New
    Jerseyans for a Death Penalty Moratorium, 
    185 N.J. at 154
    , (internal citations
    omitted). The Court also rejected an approach that relies "on percentages of
    documents obtained to determine whether a reduction of the lodestar is
    appropriate in OPRA cases." 
    Id.
     at 155 Instead, the Court directed trial judges
    to
    conduct a qualitative analysis that weighs such factors
    as the number of documents received versus the number
    of documents requested, and whether the purpose of the
    OPRA was vindicated by the litigation. Further . . . the
    court also should consider the factors enumerated in
    RPC 1.5(a), which include the novelty of the issue, the
    time and labor required to conclude the matter, and
    whether the representation precluded the attorney from
    undertaking other employment opportunities. If, after
    consideration of all the relevant factors, the court
    concludes that the requester has obtained a high degree
    of success, the requester should recover the full lodestar
    amount.
    [Ibid. (internal citations omitted).]
    Here, plaintiffs argue the trial judge's reliance on a mathematical formula
    to determine plaintiffs' degree of success, and thereafter apply the ratio produced
    A-1810-16T3
    37
    by this exercise to determine the amount of counsel fee plaintiffs' are entitled to
    receive as a prevailing party, is precisely the approach the Supreme Court
    rejected in New Jerseyans for a Death Penalty Moratorium. We disagree. The
    trial judge carefully analyzed plaintiffs' fee application and concluded it
    improperly contained time spent on items that were found outside the scope of
    OPRA.     The judge also considered the fact that the parties had previously
    litigated almost identical requests and "[m]any of plaintiffs' submissions were
    identical to those in previous pleadings and briefs." The judge analyzed these
    factors and then calculated the lodestar based on the percentage of successful
    requests. Although the judge used a mathematical approach, she also conducted
    a qualitative analysis using these factors and considered whether the requests
    furthered the purpose of OPRA. We conclude the judge was entitled to weigh
    heavily the fact that plaintiffs were successful only in fourteen out of fifty-eight
    requests, and that these requests were almost identical to ones previously denied.
    The court's approach did not constitute an abuse of discretion or an erroneous
    application of law.
    However, because eleven requests were improperly denied, we remand the
    matter to the trial judge to adjust the award of attorney's fees accordingly. The
    A-1810-16T3
    38
    judge must also determine a reasonable award of counsel fees related to
    plaintiffs' success in this appeal.
    Affirmed in part, reversed in part, and remanded for the trial court to
    determine an award of counsel fees to plaintiffs consistent with this opinion.
    A-1810-16T3
    39