N.E., as Legal Guardian for Infant J v. v. State of , 449 N.J. Super. 379 ( 2017 )


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  •                      RECORD IMPOUNDED
    NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-3717-13T2
    N.E., AS LEGAL GUARDIAN
    FOR INFANT J.V.,
    APPROVED FOR PUBLICATION
    Plaintiff-Respondent/
    Cross-Appellant,                         April 4, 2017
    v.
    APPELLATE DIVISION
    STATE OF NEW JERSEY DEPARTMENT
    OF CHILDREN AND FAMILIES, DIVISION
    OF YOUTH AND FAMILY SERVICES;
    NUSSETTE PEREZ, and FELIX UMETITI,
    Defendants-Appellants/
    Cross-Respondents.
    _________________________________________
    Argued December 16, 2015 – Decided April 4, 2017
    Before Judges Fuentes, Koblitz and Kennedy.
    On appeal from Superior Court of New Jersey,
    Law Division, Essex County, Docket No. L-
    3980-10.
    Edward J. Dauber argued the cause for
    appellants/cross-respondents     (Greenberg
    Dauber Epstein & Tucker and Greenbaum Rowe
    Smith & Davis, attorneys; Mr. Dauber, Linda
    G. Harvey, Kathryn B. Hein and John D.
    North, on the brief).
    David   A.  Mazie   argued the   cause   for
    respondent/cross-appellant  (Mazie    Slater
    Katz & Freeman, attorneys; Mr. Mazie, of
    counsel and on the brief; David M. Estes,
    David M. Freeman and Beth G. Baldinger, on
    the brief).
    The opinion of the court was delivered by
    FUENTES, P.J.A.D.
    On    January    10,    2012,    J.V.    pled   guilty     before   the    Law
    Division,     Criminal   Part   to   second      degree   aggravated    assault,
    N.J.S.A. 2C:12-1(b)(1), and fourth degree child abuse, N.J.S.A.
    9:6-1, against his then four-month-old son J.V. ("Baby Jesse").1
    As required by Rule 3:9-2, J.V. described under oath the facts
    supporting his guilty plea.          He testified that on the morning of
    July 16, 2009, Baby Jesse's mother, Vivian, "dropped [his] son
    off" at his apartment.          J.V. admitted that "at this point in
    time,"   he   was   aware   there    was    an   order    in   effect   from    the
    Division of Youth and Family Services (the Division) prohibiting
    him from having "unsupervised contact" with Baby Jesse.
    J.V. admitted that when his infant son began to cry, he
    shook him with great force, knowingly "disregarding the risk"
    that the child would be injured.            Baby Jesse "slipped" from his
    hands and "fell to the floor . . . [and] hit his head."                        J.V.
    called 911 when he noticed Baby Jesse was not breathing.                       J.V.
    acknowledged that as a direct result of his actions, Baby Jesse
    was "seriously injured."        N.J.S.A. 2C:11-1(b) defines "[s]erious
    bodily injury" as an injury "which creates a substantial risk of
    1
    Pursuant to Rule 1:38-3(b)(9), we use fictitious names when
    needed to protect the privacy of the child victim.
    2                                 A-3717-13T2
    death    or    which      causes    serious,        permanent     disfigurement,    or
    protracted loss or impairment of the function of any bodily
    member or organ[.]"           It is undisputed that Baby Jesse suffered
    catastrophic injuries.2
    It is also undisputed that after investigating a previous
    allegation of abuse, the Division had entered into a case plan
    agreement      with    Baby      Jesse's     mother,     "Vivian,"     and   maternal
    grandmother,       N.E.     (the    child's      legal    guardian).     Both    women
    agreed not to permit J.V. to have unsupervised access to Baby
    Jesse.       This agreement was in effect at the time J.V. physically
    assaulted his son, with one modification.                   At Vivian's request,
    N.E.    was    replaced     by   the      child's    maternal     grandfather,     U.M.
    ("Ugo"), and his wife, L.M. ("Linda") as caretakers while Vivian
    was at work.
    Vivian was on her way home from work when her stepmother,
    Linda, asked her for permission to leave Baby Jesse alone with
    J.V.    to    go   wash    her     car.     Because      Vivian    thought   she   was
    approximately twenty minutes away from her home, she told Linda
    2
    At the time of this civil trial, Baby Jesse was four years old.
    A pediatric neurologist testified he is unable to walk or speak,
    and has significant visual impairments.       "He has an active
    seizure disorder, which requires treatment with anti-seizure
    medications, is not able to eat, requires a feeding tube, and
    requires therapies to allow . . . his development to advance."
    A pediatric physiatrist opined these injuries were the result of
    "a neurologic insult from the shaken baby syndrome[.]"
    3                               A-3717-13T2
    it was alright.         Less than ten minutes later, Ugo called Vivian
    to tell her Baby Jesse was in the hospital.
    Approximately     four   months       before    J.V.   pled   guilty,      Baby
    Jesse's    maternal     grandmother,     N.E.,3       filed   this   civil     action
    against the State of New Jersey, Department of Children and
    Families (the Division); Division caseworker Felix Umetiti; and
    Umetiti's    supervisor,     Nussette        Perez.      In   addition   to     these
    state government parties, plaintiff named as defendants Newark
    Beth    Israel    Medical   Center,      Overlook      Medical   Center,       and    a
    number of other professionals who provided medical services to
    Baby Jesse.       Plaintiff settled her claims against the non-public
    defendants for $7,000,000.           The net proceeds of the settlement
    were used to establish an annuity and special needs trust for
    the benefit of Baby Jesse.4          Thus, this appeal concerns only the
    Division and its employees.
    Plaintiff's claims against the Division are predicated on
    the    doctrine    of   respondeat    superior.         Plaintiff    argues      this
    3
    N.E. does not have a direct claim in this suit.       However,
    because she is Baby Jesse's legal guardian, we will refer to her
    as "plaintiff."
    4
    The record includes a copy of the May 29, 2013 Law Division
    order, which approved the minor's settlement and created the
    special needs trust. Paragraph 11 awards plaintiff's attorneys
    25% of "the net monies recovered in excess of $2 million." It
    also directs Newark Beth Israel Hospital and an individual
    physician to pay $1,769,374.32 in legal fees and $139,169.37 in
    costs.
    4                                   A-3717-13T2
    court must hold the Division vicariously liable for a series of
    discretionary decisions made by Division caseworker Umetiti and
    his supervisor while investigating plaintiff's allegations of
    child abuse and parental unfitness on May 28, 2009.                          Plaintiff
    alleged    Umetiti   and    Perez    negligently        failed    to    remove    Baby
    Jesse from his parents' custody, despite evidence showing his
    father was mentally unstable and physically abusive.
    The Division argued before the trial court that the Torts
    Claims Act (TCA), N.J.S.A. 59:1-1 to -12-3, bars plaintiff's
    claims against Umetiti and his supervisor, because the decision
    on whether to remove a child from the care and custody of a
    parent or legal guardian inherently involves the exercise of
    human judgment and discretion.                Under these circumstances, the
    TCA provides public employees with absolute immunity from civil
    liability.     N.J.S.A. 59:3-2(a).             At the charge conference, the
    Division also argued it was entitled to qualified immunity under
    N.J.S.A.     59:3-3.       The    trial        judge     rejected       defendants'
    application    as    a   matter     of   law    and    instructed      the    jury   to
    consider the good faith immunity of N.J.S.A. 59:3-3 only with
    respect to certain aspects of the investigation.                          The trial
    court held the Division was subject to civil liability if it
    negligently performed or failed to perform any one of sixteen
    "ministerial    tasks"      while    deciding         whether    to    exercise      its
    5                                   A-3717-13T2
    discretionary authority to remove the child from his parents'
    custody.
    The trial court also rejected the Division's argument for
    absolute immunity under N.J.S.A. 59:3-2(a), characterizing the
    Division's removal of a child from his parents' custody as a
    ministerial      act     that     a    jury    can       assess   under       an    ordinary
    negligence standard.            The court relied on Coyne v. DOT, 
    182 N.J. 481
     (2005), to hold that the caseworker's decision to permit
    Baby    Jesse     to     remain       with    his     parents,        conditioned        upon
    plaintiff and the child's mother agreeing not to allow J.V. to
    have unsupervised access to the child, was not a discretionary
    act    under    N.J.S.A.     59:3-2(a)         because      "no   high    level      policy
    making" was involved.            The court noted that none of the Division
    employees were "the lead employee in the office, let alone[] the
    agency."        Finally,     the      court    held      the   jury    was     capable     of
    determining       whether       the     Division's         decision      was       "palpably
    unreasonable."         N.J.S.A. 59:3-2(d).
    The     case    was   tried      before       a     jury   for     a    period       of
    approximately three weeks, spanning from November 19, 2013 to
    December 13, 2013.           The jury found that in failing to remove
    Baby    Jesse     from    his      parents'        home,    the   Division         and    its
    employees acted negligently.                  The jury further found that the
    Division's      negligence       served       as   the     proximate     cause      of   Baby
    6                                     A-3717-13T2
    Jesse's injuries.          An interrogatory on the verdict sheet read:
    "Did the DYFS defendants prove that leaving [Baby Jesse] in the
    home   was    not    palpably       unreasonable?"          The     jury    unanimously
    responded:        "No."
    On   the    question       of    apportionment       under    the    Comparative
    Negligence        Act,    N.J.S.A.       2A:15-5.1     to    -5.17,       the    Division
    presented evidence showing that on June 12, 2009 (five weeks
    before J.V. assaulted Baby Jesse), the Division had in place a
    safety plan that involved the voluntary participation of three
    key family members.          In an effort to keep the family united, Ugo
    and Linda voluntarily agreed to care for Baby Jesse during the
    time Vivian was at work.                The principal purpose of the plan was
    to never leave Baby Jesse alone in J.V.'s care.
    Immediately        after        the    jury   announced      its    verdict      on
    liability, the trial judge informed the jury that J.V. had also
    been found responsible for the harm to Baby Jesse.                              After the
    judge instructed the jury on the legal concept of apportionment,
    the court permitted counsel to present closing arguments limited
    to   this    question.        The       jury   verdict   sheet      on    apportionment
    required the jury "to allocate to each of the following the
    percentage by which that person or persons contributed to [Baby
    Jesse's]     injuries:"      the       DYFS    defendants    (Umetiti,      Perez,     and
    Powell), J.V., Vivian, Linda, and Ugo.
    7                                 A-3717-13T2
    The jury found the Division 100 percent liable and absolved
    the   remaining       parties       of    all   liability.              The   verdict    sheet
    reflects the jury specifically wrote "0" next to J.V.'s name,
    and   crossed    out       the     remaining        names.         On    the    question      of
    damages, the jury awarded $105,000,000 to cover the cost of
    providing future medical services to Baby Jesse; $57,670,000 for
    pain and suffering; $1,410,343 for lost wages; and $1,892,160,
    representing the value of the services plaintiff had provided to
    Baby Jesse.
    The     trial       judge      thereafter        entered           judgment     against
    defendants      for       $165,972,503,         constituting        the       total   damages
    described     herein,        plus    $1,432,872.81           for    satisfaction         of    a
    Medicaid      lien.           The        judgment      credited          defendants        with
    $7,475,000,      representing             the       proceeds       of     the    settlement
    plaintiff reached with the medical care providers.                               Defendants
    filed a motion for judgment notwithstanding the verdict, which
    the court denied.           The court also denied defendants' motion for
    a new trial.       The court partially granted defendants' motion for
    remittitur, reducing the damages for future medical expenses and
    life care to $75,868,321, or, at plaintiff's election, a new
    trial.      In accordance with its decision on remittitur, the trial
    court    entered      a    final    judgment        against    the       Division     in    the
    amount of $56,901,240 for future medical expenses; $43,252,500
    8                                     A-3717-13T2
    for pain and suffering; $1,057,575.25 for loss of future income;
    and $1,419,120 for past services.
    In this appeal, we are required to determine whether the
    State   of    New    Jersey    can   be    held    vicariously     liable     for   the
    catastrophic injuries Baby Jesse suffered as the result of his
    father's criminal act.          The basis of liability is a caseworker's
    decision      to    explore    the   viability       of    a   voluntarily    adopted
    safety plan, rather than taking immediate action to remove the
    child from his parents' home without their consent.                          Based on
    these uncontested facts, we hold the Division caseworkers were
    entitled to judgment notwithstanding the verdict based on the
    qualified immunity afforded to public employees who act in good
    faith in the enforcement or execution of any law.                       See N.J.S.A.
    59:3-3.
    The    decision    to   remove      a     child    involuntarily      from   the
    custody of a parent or guardian is governed by a comprehensive
    statutory scheme.        Plaintiff failed to establish, as a matter of
    law, that the decision the Division reached here was contrary to
    the    law    or    lacking    in    subjective      good      faith.   An   ordinary
    negligence standard is an insufficient basis to impose civil
    liability on a public employee involved in the execution of the
    law.    As a matter of public policy, the Legislature adopted the
    TCA    to    insulate    the   State      from    civil    liability    under    these
    9                                 A-3717-13T2
    circumstances.         For these reasons, we reverse the jury's verdict
    and vacate the final judgment entered against defendants in the
    amount of $165,972,503, as well as the $1,432,872.81 to satisfy
    the Medicaid claims.
    I
    May 28, 2009 Incident and Investigation
    Vivian was eighteen years old when she gave birth to Baby
    Jesse in 2009.           She resided with plaintiff (her mother) and
    plaintiff's husband.           Vivian moved out of plaintiff's home when
    Baby Jesse was one month old.                     She stayed with J.V. and the
    child's   paternal       grandmother        for    approximately       one   month,    at
    which point she and J.V. found their own apartment.                          Plaintiff
    took care of the child three or four times per week to enable
    Vivian to work at a Dunkin Donuts.
    When Vivian dropped the baby off on May 28, 2009, plaintiff
    noticed    he    had    bloodshot      eyes       and   bruises   on    both    cheeks.
    Plaintiff      took    the    child    to   the     Dunkin   Donuts     where     Vivian
    worked    to    show    her   the     injuries.         Plaintiff   testified       that
    Vivian began to cry and told her J.V. "was treating the baby
    badly."        Plaintiff reported the child's bruises and Vivian's
    allegations of abuse to the Division when she returned home.
    According to plaintiff's testimony, she also told the Division
    10                                  A-3717-13T2
    she believed J.V. was "crazy," had "bipolar," was using illegal
    drugs, and was physically abusive to Vivian.
    Caseworker      Felix   Umetiti    was   assigned    to    the   Division's
    Union County office when he received the screening summary for
    the case on May 28, 2009 at 1:40 p.m.             His title at the time was
    Family Service Specialist I, which involved "investigating cases
    assigned to [him], going out in the field to do the actual
    investigation, [and] get[ting] to know [the] collaterals within
    the time frame allotted . . . through the             policy."
    Nussette    Perez     was   Umetiti's    direct     supervisor.       Perez
    began working for the Division in 2000.                  She was in charge of
    the Division's Union County office at the time plaintiff called
    to     report    her     allegations     of   abuse   against      J.V.      As    a
    supervisor, Perez was required to oversee the cases assigned to
    five caseworkers.          These caseworkers carried a caseload ranging
    from    twelve    to     twenty    families.      Perez's        responsibilities
    included: (1) conducting pre and post-investigation conferences;
    (2) guiding and supervising the caseworkers as they gathered
    information;       (3)     reading     and    approving     all    investigation
    reports; (4) ensuring investigation reports were electronically
    entered into the Division's computer records; (5) ensuring risk
    assessments and contact sheets were properly recorded; and (6)
    ensuring compliance with Division timeframes.
    11                               A-3717-13T2
    According to procedure at that time, the Division had sixty
    days from May 28, 2009 to complete its investigation and make a
    determination as to what services it would provide the family
    and    what    legal   action,   if    any,     was   required    to    ensure      the
    family's safety. N.J.A.C. 10:129-5.3(c).5                    The initial part of
    the investigation was to occur within the first fourteen days.
    N.J.A.C.      10:129-2.8(b).         The   second     phase   required    a    formal
    investigation where the Division would interview more people,
    gather collateral information, and make assessments to determine
    what course of action was required.              See N.J.A.C. 10:129-2.9.
    Umetiti visited plaintiff's home on May 28, 2009.                       He met
    with    plaintiff,      plaintiff's        husband,    and    Vivian.     He       also
    personally examined and photographed Baby Jesse, confirming the
    infant had visible bruises on his face and blood in his eyes.
    Plaintiff and Vivian then transported the baby to Newark Beth
    Israel Hospital, while Umetiti followed behind in a state-owned
    car.
    At the hospital, plaintiff told Umetiti that she believed
    J.V. suffered from bipolar disorder.                Plaintiff claimed J.V. was
    not taking any legitimate medication for his illness, relying
    instead       on   illicit   drugs    to    self-medicate.        Plaintiff       also
    5
    These regulations have been superseded by                   N.J.A.C. 3A:10-2.1
    to -3.3; N.J.A.C. 3A:10-7.3.
    12                                 A-3717-13T2
    claimed J.V. "used to beat up [his] ex-girlfriend[.]"                     Plaintiff
    told Umetiti that Vivian was afraid of J.V., and she showed him
    Vivian's bruises.
    At the hospital, Umetiti also interviewed Vivian about Baby
    Jesse's injuries.            Vivian told Umetiti she first noticed Baby
    Jesse had blood in his eyes on May 19, 2009.                    She took him to
    his pediatrician, who told her "that it will resolve itself
    within a couple of weeks[.]"               According to Vivian, the doctor
    also    told       her    that   infants   sometimes     have   this     condition.
    However,      on    May    22,   2009,   Vivian   took   the    baby   to   another
    physician for a second opinion.                 This doctor told her to take
    her     son    to    the    hospital.       Vivian     followed    the      doctor's
    instructions and took Baby Jesse to Overlook Hospital in Union
    County.       The hospital told her that Baby Jesse's condition could
    have been caused by sneezing, coughing or straining.
    Umetiti also asked Vivian about J.V.'s behavior toward the
    baby.     Umetiti testified that Vivian told him she had "never
    seen [J.V.] getting aggressive or losing patience around the
    child[.]"      Vivian stressed that "he has never been a problem[.]"
    Umetiti asked Vivian about plaintiff's specific allegation that
    Vivian had seen J.V. shake the baby.                 Vivian flatly denied it.
    In fact, at no point during the entire investigation did Vivian
    13                               A-3717-13T2
    ever tell Umetiti that she was concerned about J.V. abusing the
    baby.
    Umetiti       also       asked   Vivian        about   domestic     violence      in
    connection with the bruise he saw on her arm.                           She denied any
    allegation of domestic violence and attributed the bruises to
    "rough sex."        Given the seriousness of the allegations, Umetiti
    asked Vivian to repeat the responses she had given to him in
    front   of    her    mother.           Umetiti       testified   that    Vivian      again
    vehemently denied her mother's allegations.                        With respect to
    J.V.'s mental state, Vivian confirmed that he had been diagnosed
    with bipolar disorder "at the age of five."                        However, she did
    not   know   whether       a    physician      was    treating   him     at    the   time.
    Vivian told Umetiti that J.V. was not taking any medication.
    Although     he   used     marijuana      as     a   teenager,   she     did   not   know
    whether he was currently using drugs.                    Umetiti accepted Vivian's
    account of these events as truthful.6
    The physician who examined Baby Jesse at Newark Beth Israel
    Hospital told Umetiti that a CT-Scan and other diagnostic tests
    showed no fractures or skeletal problems.                        The doctor's only
    6
    On direct examination, Vivian admitted she lied to Umetiti
    about the nature of her bruises.     The bruises were actually
    caused by J.V.'s abusive behavior towards her.      Vivian also
    withheld from the Division that J.V. physically abused her on a
    regular basis and at least once threatened to kill her while
    holding a knife to her throat.
    14                                   A-3717-13T2
    concern    was    the    unexplained     injury       around       the   infant's      neck
    area.     Based on this, the doctor told Umetiti he "couldn't rule
    out possible child abuse and he suspected child abuse."                                 The
    doctor did not testify at trial.
    After this initial encounter, Umetiti personally visited
    Vivian and Baby Jesse on June 1, 2009, and June 12, 2009.                                 He
    also received what he characterized as "regular reports" from
    plaintiff       and   Vivian     confirming      that    Baby       Jesse   was    "doing
    okay."     Umetiti testified that on June 12, 2009, he met with
    Vivian,     J.V.,       plaintiff,      and     plaintiff's          husband      at    the
    Division's conference room to discuss a plan for the family to
    consider going forward.            The family members agreed to a "case
    plan,"    which       required    J.V.'s      cooperation          and   plaintiff      and
    Vivian's active participation.                  Vivian agreed to care for her
    infant    son    during    the    day   and     to    never    allow     J.V.     to   have
    unsupervised access to the child.                 Plaintiff agreed to care for
    her grandson at night when Vivian was at work.
    Umetiti testified that he contacted his supervisor, Perez,
    to explain the details of the case plan and obtain her input and
    approval.        Furthermore,      he   asked        Perez    to    join    him   in    the
    Division conference room when he met with the family to explain
    the case plan's conditions.              Umetiti also wanted some form of
    15                                     A-3717-13T2
    medical      confirmation          and    explanation         of    J.V.'s        psychiatric
    problems.
    The terms of the case plan were memorialized in a document
    signed by all of the affected family members.                                Unfortunately,
    this   document         is   not   included       in    the     appellate     record.       As
    described         by   Umetiti,     the    plan      required      J.V.     and    Vivian    to
    submit       to    drug      assessments.              Vivian      agreed     to    "have     a
    responsible adult . . . supervise her son at all times[,]" and
    to allow her mother to babysit.                     The parties further agreed that
    J.V. "must not be left alone with his son . . . unsupervised at
    any time."         The case plan made clear that if J.V. violated this
    condition,        the    Division    would      seek     judicial      authorization        to
    remove the child from his parents' custody.
    The    case      plan   began      on   June     12,     2009   and    was    set    "to
    expire" on June 30, 2009.                 When asked to explain the reasons for
    this eighteen-day limitation, Umetiti stated: "The 6/30 date I
    put there just to remind me . . . I have to revisit to see where
    we are with . . . the case, what's going on.                           Because . . . you
    can't leave it indefinitely."                   Umetiti also gave the following
    response when asked how this plan addressed the risk of harm to
    Baby Jesse.
    Q. Now, can you tell us how that addressed
    the risk   . . . that this baby could be
    harmed[?]
    16                                    A-3717-13T2
    A. The    . . . fact that . . . all the
    parties involved voluntarily agreed . . .
    they would comply with the . . . plan. And
    this [was] . . . [the] last chance to
    maintain this child in his own family
    environment.
    Plaintiff confirmed that Umetiti told all those who signed
    the case plan that J.V. was not permitted to be alone with Baby
    Jesse.      Although not explicitly stated, plaintiff inferred that
    as   a    signatory     to   the   case   plan,   she   was    the   only   adult
    authorized to care for the baby while Vivian was at work.                   Thus,
    on the day she signed the case plan, plaintiff called Ugo and
    Linda to make sure they knew J.V. was not allowed to be alone
    with the baby.          On cross-examination, plaintiff also testified
    that she told the manager of the Dunkin Donuts where Vivian
    worked that the Division was investigating the baby's bruises.
    I told [the manager] listen, the baby appear
    [sic] with bruises, okay? They investigates
    [sic]. DYFS is investigating. If they find
    out something they might remove the baby . .
    . and I want to try to help her.     And [the
    manager] told me she haven't come here
    [sic]. . . . I don't know what's wrong with
    her[;] she's missing some days on the job.
    [(Emphasis added).]
    At the conclusion of their meeting on                Friday,   June 12,
    2009, Vivian and J.V. left the Division conference room with
    Baby      Jesse   and   thereafter    refused     to    permit    plaintiff     to
    babysit.      In fact, Vivian cut off all contacts with her mother
    17                             A-3717-13T2
    from     this    point      forward.       Plaintiff      testified         that     she
    repeatedly      attempted     to   contact     Vivian    over     the   weekend      and
    received no response.           Her phone calls rang unanswered without
    an     automatic     call-back       message    or      personalized        greeting.
    Plaintiff       testified    she   decided     to   return    to   the   Division's
    Union County office to inquire.
    Plaintiff     claimed       she   discussed      the   situation       with     a
    Division representative named Deborah Powell, who assured her
    she would investigate and "everything [was] going to be taken
    care of[.]"        Powell testified to having no recollection of ever
    meeting plaintiff or discussing any aspect of the case with her.
    Plaintiff finally spoke to Umetiti who told her Vivian and J.V.
    had relocated to another apartment and he was not at liberty to
    disclose their location.             Umetiti also told plaintiff that he
    had seen the baby.
    Despite     Vivian's    wishes,     plaintiff      attempted      to    obtain
    legal custody of the child.              Plaintiff also reported the matter
    to the Union County Prosecutor's Office (UCPO).                    Sergeant Joseph
    Genna of the UCPO Child Abuse Unit was assigned to investigate
    the matter.        Genna testified that plaintiff told him "she had
    notified [the Division] and had not heard anything."                               Genna
    agreed    with    plaintiff's      counsel     that   when    a    doctor    believes
    "there's a suspicion of child abuse[,]" either the Division or
    18                                  A-3717-13T2
    the hospital is required to contact the prosecutor's office.
    Genna    did   not     provide     any    legal       basis    to     support        this
    contention.7
    Sometime between June 17, 2009, and June 23, 2009, Genna
    contacted Umetiti, who sent him the Division report documenting
    plaintiff's     initial       allegations.            Although      the     testimony
    concerning Genna and Umetiti's conversation is inconsistent, the
    record    shows       the    Division     had     not      yet      completed         its
    investigation.        The UCPO did not file criminal charges against
    J.V. at this time.
    On June 18, 2009, plaintiff called Umetiti and told him she
    had not seen the baby for six days.                Although she did not have
    any    evidence,   she      suspected    J.V.   was    babysitting        the    child.
    That    same   day,    Umetiti    made    a     surprise      visit    to   Vivian's
    apartment in response to plaintiff's concerns.                   He found Vivian,
    J.V., and the baby in the apartment.                  "The baby looked fine."
    Umetiti asked Vivian to explain why she was not bringing the
    baby to her mother as she had agreed to do in the case plan.
    7
    N.J.S.A. 9:6-8.10 states: "Any person having reasonable cause
    to believe that a child has been subjected to child abuse or
    acts of child abuse shall report the same immediately to the
    Division of Child Protection and Permanency by telephone or
    otherwise." (Emphasis added).   The Supreme Court has construed
    this statute to impose a "universal obligation to report child
    abuse whenever a person forms a reasonable belief that a child
    has been subjected to child abuse." L.A. v. N.J. Div. of Youth
    and Family Servs., 
    217 N.J. 311
    , 316 (2014).
    19                                     A-3717-13T2
    Vivian told him "she [couldn't] trust her mom anymore," because
    "she [didn't] know what her intentions [were]."                       According to
    Umetiti, Vivian feared her mother was plotting to take her son
    from her.     She told Umetiti that plaintiff had gone to the
    Dunkin Donuts where she worked and told her manager that the
    Division was "in the process of taking her child away."                       Vivian
    told Umetiti that she was using her father and stepmother, who
    lived in Jersey City, to babysit while she was in school and at
    work.
    Umetiti testified that while he was at the apartment, he
    asked Vivian to contact her father, Ugo.                  Umetiti spoke to Ugo
    and explained the situation to him.                     According to Umetiti's
    testimony,   Ugo     told     him   he    had    no    problem    babysitting      his
    grandson.    He also stated his wife Linda was willing to take on
    the responsibility when he was unavailable.                      Umetiti asked to
    speak to Linda, but Ugo told him she did not speak English.
    Umetiti   asked    Ugo   to    explain     the    situation      to   her   and   then
    listened while Ugo spoke to his wife in Spanish.                        During the
    phone conversation, Umetiti obtained Ugo and Linda's dates of
    birth and social security numbers for the purpose of conducting
    a criminal background check.
    Umetiti       documented    the      June    18,   2009   visit    to   Vivian's
    apartment in an initial contact sheet he created on June 23,
    20                                 A-3717-13T2
    2009.      The sheet showed Ugo and Linda's social security numbers
    and     dates     of    birth,          but    did     not    contain     any    information
    regarding Umetiti's conversation with Ugo.                              At trial, Umetiti
    testified that he wrote this information in his notebook on July
    20, 2009, four days after J.V. assaulted Baby Jesse.
    On    June       22,    2009,       Umetiti       filed    an     "urgent"     referral
    request for a "needs assessment."                       When asked to explain why he
    had   marked      the    request          as   "urgent,"        Umetiti       stated:    "[T]he
    thinking that went into that is the fact that [J.V.] was said to
    be bipolar."            Umetiti also wanted to determine if the child
    needed additional services from the Division.                           On June 24, 2009,
    Umetiti     reported         to    Vivian's      apartment       to    perform     the     needs
    assessment.         He was accompanied by Lorraine Perkins, a nurse
    employed by the University of Medicine and Dentistry of New
    Jersey (UMDNJ) and assigned under contract to the Division.                                   The
    assessment was not done that day because Vivian                                  had already
    taken the baby to her father's house and was preparing to leave
    for work.
    Umetiti and Nurse Perkins returned to the apartment on June
    26, 2009.         They found the baby properly dressed.                          His eyes no
    longer exhibited the redness that prompted the hospital visit on
    May   28,    2009,      and       his    bruises       were   barely      visible.         Nurse
    Perkins     did    not       find       any    signs    of    injury     or     mistreatment.
    21                                     A-3717-13T2
    Umetiti observed J.V. laying on a mattress and "relaxing."                                  He
    did     not     exhibit       any     signs       of    inebriation,          anxiety,       or
    depression.       Umetiti found that J.V.'s demeanor did not indicate
    any reason for concern.                However, Umetiti also noticed J.V.'s
    indifference as to what was going on with his son.                            According to
    Umetiti, it was as if "he [didn't] want to be bothered with . .
    . what we [were] doing."                   The visit lasted between thirty to
    forty-five minutes.
    Umetiti     did       not    receive   a    written       report      memorializing
    Nurse     Perkins's          findings.        Instead,         they    discussed         their
    observations orally.                Nurse Perkins noted the baby's eyes were
    "tracking[,]" meaning the child moved his eyes to follow items
    placed    within       his    field    of   vision.        The    only       concern     Nurse
    Perkins       raised    related       to    the    presence      of    a    caged    ferret.
    Vivian and J.V. reassured her that the animal was never let out
    of its cage.
    Plaintiff testified that Umetiti called her to tell her
    Baby Jesse was fine.                Plaintiff continued to call Umetiti each
    day and received the same answer: The investigation was not yet
    complete.       On June 26, 2009, Umetiti told plaintiff he was going
    on    vacation,    and        his    supervisor        would    take       over    the   case.
    Umetiti and Nurse Perkins reported their findings to Umetiti's
    supervisor       that    same       day.      On   July    1,     2009,      the    Division
    22                                     A-3717-13T2
    received the report of the drug screening tests performed on
    Vivian and J.V..             The results were negative.
    II
    July 16, 2009 Assault on Baby Jesse
    On     July      16,    2009,   Vivian     dropped     her    son    off    at    her
    father's house to report to work.                    The Division-sponsored case
    plan had expired by then.               No one from the Division had checked
    on Baby Jesse from June 26, 2009 to July 16, 2009.                                 Vivian
    testified that she was aware the case plan had expired on June
    30,   2009,      but     she    nevertheless      continued        to   follow     it     as
    modified.        Ugo and Linda agreed to substitute for plaintiff and
    assumed the responsibility to care for Baby Jesse at night while
    Vivian     was    at    work.       Linda   testified       that   no     one    from   the
    Division ever spoke to her about any concerns associated with
    leaving the baby with J.V..                   Furthermore, Linda also claimed
    neither Vivian nor Ugo told her about these concerns.
    Vivian's         testimony      corroborated     Linda's      understanding         of
    the   role    she      and    her   husband    Ugo   were    expected      to    play    in
    assisting Vivian with the care of Baby Jesse.
    Vivian conceded that she never saw her father or his wife
    actually look at the case plan or read its content; she also
    never told them why the case plan had been put into place.
    23                                    A-3717-13T2
    On July 16, 2009, Vivian was uncharacteristically running
    late to pick up her son from Linda's house.          She called her
    father at his work and told him she would be late because her
    relief had not yet arrived.   She asked him if Linda could watch
    the baby a little longer, until she arrived home.      Ugo testified
    that after he spoke to his daughter, he called his wife Linda
    and told her to "hold the baby until [Vivian] gets there to pick
    him up."
    A short time thereafter, Vivian received a phone call from
    Linda.     Vivian testified as to the content of this telephone
    conversation and the tragic chain of events that followed it:
    VIVIAN: [Linda] told me she wanted to wash
    the car, so it was too sunny, since it was
    summer outside, and she didn't want to leave
    the baby in the sun too much -- too long.
    So she asked if she could leave the baby
    with [J.V.].
    Q. So, she called you back in order to ask
    your permission?
    VIVIAN: Well, she was letting me      know that
    if I were to come within a certain    amount of
    time that she would leave the baby    . . . she
    was asking me, yes, to leave the      baby with
    [J.V.].
    . . . .
    Q. And did you tell her it was okay or not?
    VIVIAN: I did tell her it was okay.
    Q. And -- how long did you think it was
    going to be before you got home?
    24                           A-3717-13T2
    VIVIAN: I hoped within 20 minutes.  But I
    said a little less than the actual time,
    just so it [didn't] seem that long.
    Q. All right. And . . . then you received a
    subsequent call while you were going home.
    Is that right?
    VIVIAN: Yes.
    Q. From your dad?
    VIVIAN: Yes.
    Q. He told you to go to the hospital?
    VIVIAN: Yes.
    Q. Something had happened?
    VIVIAN: Yes.
    III
    The Statutory Framework of The DCPP
    The Division's "statutory mission is to protect the health
    and welfare of the children of this state."                  N.J. Div. of Youth
    &   Family    Servs.   v.    E.B.,   
    137 N.J. 180
    ,    184   (1994)   (citing
    N.J.S.A. 30:4C-4).          In carrying out this great responsibility,
    the Division's paramount concern is the safety of the children
    it serves, and its primary consideration is the children's best
    interests.       N.J.S.A. 9:6-8.8(a).         The Legislature enacted our
    State's      child-welfare    laws   to    strike    a     balance   between     two
    competing public policy interests: a parent's constitutionally
    protected right "to raise a child and maintain a relationship
    25                                  A-3717-13T2
    with that child, without undue interference by the state," and
    "the    State's    parens     patriae      responsibility       to    protect       the
    welfare of children."          N.J. Div. of Youth & Family Servs. v.
    A.L., 
    213 N.J. 1
    , 18 (2013) (citations omitted).
    To safeguard these interests, the Legislature enacted two
    parallel statutory schemes: Title 9 and Title 30.                     
    Ibid.
          Title
    9 is intended to address cases in which children are abused and
    neglected.     N.J. Div. of Youth & Family Servs. v. P.W.R., 
    205 N.J. 17
    , 31 (2011).         Its "overriding purpose . . . is to assure
    that the lives of innocent children are immediately safeguarded
    from further injury and possible death and that the legal rights
    of such children are fully protected."                 N.J. Div. of Child Prot.
    & Permanency v. E.D.-O., 
    223 N.J. 166
    , 187 (2015) (internal
    quotation marks omitted) (quoting N.J.S.A. 9:6-8.8(a); State v.
    P.Z., 
    152 N.J. 86
    , 96–99 (1997)).
    Title   9   also    imposes    a   duty    on    the   State    to     protect
    children "who have had serious injury inflicted upon them by
    other than accidental means."              N.J.S.A. 9:6-8.8(a).             Although
    the statute authorizes the removal of children from their homes
    when such removal is in their best interests, the Division is
    also obligated to determine what reasonable efforts can be made
    to   keep   families      unified    without     compromising    the    children's
    safety.
    26                                  A-3717-13T2
    In any case in which the division accepts a
    child in care or custody, the division shall
    make reasonable efforts, prior to placement,
    to preserve the family in order to prevent
    the need for removing the child from his
    home. After placement, the division shall
    make reasonable efforts to make it possible
    for the child to safely return to his home.
    [N.J.S.A. 9:6-8.8(b)(2) (emphasis added).]
    Thus, whether prior to or after a child's removal, the Division
    remains legally bound to explore any reasonable measures that
    may   accomplish     the    twin     goals    of   ensuring    child    safety   and
    promoting family unity.
    Upon receipt of a report of child abuse under N.J.S.A. 9:6-
    8.10, the Division is obligated to respond and
    immediately take such action as shall be
    necessary to insure the safety of the child
    and to that end may request and shall
    receive appropriate assistance from local
    and State law enforcement officials. A
    representative of the division or other
    designated   entity    shall   initiate  an
    investigation within 24 hours of receipt of
    the report, unless the division or other
    entity authorizes a delay based upon the
    request of a law enforcement official.
    [N.J.S.A. 9:6-8.11 (emphasis added).]
    Thus,    the    Division,     acting    through     its   caseworkers,    has    the
    statutory authority to take the measures required to ensure the
    child's safety, including removing the child involuntarily from
    the     custody    of   his     or     her    biological      parents    or   legal
    27                                A-3717-13T2
    guardian(s) on an emergent basis.8         N.J.S.A. 9:6-8.18.       This form
    of protective custodial arrangement cannot "exceed three court
    days[]" and can be terminated earlier "at the discretion of the
    reporting   physician,    director    or   appropriate    official      of    the
    Division[,] . . . or upon order of the court."                 N.J.S.A. 9:6-
    8.19(c) (emphasis added).
    Once the Division involuntarily removes a child from the
    custody of a parent or legal guardian, Rule 5:12-1(a) requires
    the   Division   to   bring   a   complaint    for   removal   as   a   summary
    proceeding pursuant to Rule 4:67.             N.J. Div. of Youth & Family
    Servs. v. J.Y., 
    352 N.J. Super. 245
    , 258–59 (App. Div. 2002).
    At this procedural phase, the Division must prove to the Family
    Part, by a preponderance of the evidence, that:
    1) the parent or other person legally
    responsible for the child's care is absent
    or, though present, was asked and refused to
    consent to the temporary removal of the
    child and was informed of an intent to apply
    any order applicable under this section [of
    the statute];
    2) the child appears so to suffer from abuse
    or neglect of his parent or guardian that
    his immediate removal is necessary to avoid
    imminent danger to the child's life, safety
    or health; [and]
    8
    The Division's authority to take emergent custody of a child is
    known as a "Dodd removal."    See P.W.R., supra, 
    205 N.J. at
    26
    n.11.
    28                                A-3717-13T2
    3) there is not enough                    time    to     hold    a
    preliminary hearing.
    [Ibid. (quoting N.J.S.A. 9:6-8.28).]
    Title      30     provides      the   legal     framework       for    guardianship
    proceedings through which the Division may seek to terminate
    parental rights.               See N.J. Div. of Youth & Family Servs. v.
    R.D., 
    207 N.J. 88
    , 110–11 (2011).                       Our Supreme Court recently
    examined      the      multi-step       process      the    Division     must      undertake
    under   Title       30    to    "intervene      with    a    family    in     need   of    its
    assistance[.]"            N.J. Div. of Youth and Family Servs. v. I.S.,
    
    214 N.J. 8
    , 34, cert. denied, ___ U.S. ___, 
    134 S. Ct. 529
    , 
    187 L. Ed. 2d 380
         (2013).       That    process       may    also     lead   to    the
    involuntary "removal of a child from the custodial parent and
    placement in the Division's custody."                        
    Ibid.
          The Court noted
    that "the initial step involves a referral to the Division,"
    which "must be of a specific sort[.]"                           
    Ibid.
             This initial
    complaint may be made by "any person" when it "appear[s]" that a
    child's parent or lawful guardian is "unfit" or has failed "to
    ensure the health and safety of the child, or is endangering the
    welfare of such child[.]"               
    Ibid.
     (quoting N.J.S.A. 30:4C-12).
    When the Division receives such a complaint, it is legally
    bound to investigate.               If circumstances warrant, the Division
    must afford the child's parent or guardian an opportunity "to
    file    an   application         for    care    under       N.J.S.A.    30:4C-11,       which
    29                                    A-3717-13T2
    would      result     in     converting     the     matter     into     a    voluntary
    placement.       On the other hand, if a parent or guardian acts to
    impede the Division's investigation, the Division may obtain the
    necessary relief from the family court."                   
    Ibid.
     (emphasis added)
    (citing N.J.S.A. 30:4C-12).
    Once it has completed the investigation, the Division must
    determine whether "the child requires care and supervision by
    the [D]ivision or other action to ensure the health and safety
    of   the    child[.]"         
    Ibid.
         (quoting     N.J.S.A.   30:4C-12).               The
    statute also empowers the Division to apply "to the Family Part
    of the Chancery Division of the Superior Court in the county
    where the child resides for an order making the child a ward of
    the court and placing the child under the care and supervision
    or custody of the [D]ivision."                   
    Ibid.
     (quoting N.J.S.A. 30:4C-
    12).       The   Family      Part    thereafter      may   discharge        its    parens
    patriae responsibility while providing the due process of law
    necessary to protect both the child and his or her parent or
    legal guardian from undue governmental interference.
    Here,     Umetiti      and     his    supervisor      were      charged        with
    determining      whether      a     four-month-old     infant    was    at        risk   of
    continued harm from his father, based on his bruised cheek and
    bloodshot eyes.            The record shows the infant's parents sought
    timely      medical        attention.        The     child's    eighteen-year-old
    30                                    A-3717-13T2
    mother's genuine concern for her baby's well-being was never in
    question.     Moreover, the father, who was in his early twenties,
    cooperated     with    the     Division's         investigation.      The    child's
    maternal grandmother alleged the child's father was abusive to
    her daughter; she also suspected he was responsible for the
    child's     injuries    and    alleged       he    was   suffering    from   bipolar
    disorder.
    The medical staff who examined the baby at the hospital
    suspected child abuse as a possible cause of the injuries, but
    were not definitive in their diagnosis.                  Umetiti was required to
    respond to this situation and apply his training and experience
    to make a tentative, inherently discretionary decision on how to
    proceed.       The     first    phase        of   this   multi-step    process       is
    investigatory.        Umetiti began his investigation by interviewing
    the relevant parties and reaching a preliminary conclusion that
    Baby Jesse was not at immediate risk of harm from his father.
    Umetiti marshalled the family's resources and put in place a
    voluntary case plan that expressly relied on the cooperation and
    good will of all involved.                   The Division also convinced the
    child's     parents    to    submit     to    a    substance   assessment,      which
    showed negative results for illicit substances.
    This investigation shows that Umetiti and Perez's decisions
    and   the    steps     they     took     to       address   the    situation     were
    31                              A-3717-13T2
    objectively reasonable.         There is also no reason to question
    that these two Division employees acted with subjective good
    faith.
    IV
    The Tort Claims Act
    The Legislature adopted the TCA in response to the Supreme
    Court's abrogation of sovereign immunity under our common law.
    See Willis v. Dep't of Conservation & Econ. Dev., 
    55 N.J. 534
    ,
    540–41 (1970).    The Legislature intended the TCA "to serve as a
    comprehensive scheme that seeks to provide compensation to tort
    victims without unduly interfering with governmental functions
    and without imposing an excessive burden on taxpayers."              Parsons
    ex rel. Parsons v. Mullica Twp. Bd. of Educ., 
    226 N.J. 297
    , 308
    (2016) (internal quotation marks omitted) (quoting Bernstein v.
    State, 
    411 N.J. Super. 316
    , 331 (App. Div. 2010)).                  Thus, in
    reviewing plaintiff's cause of action, we are "guided by the
    principle that 'immunity for public entities [under the TCA] is
    the   general   rule   and    liability   is   the   exception.'"       
    Ibid.
    (quoting Kemp by Wright v. State, 
    147 N.J. 294
    , 299 (1997)).
    The words of Chief Justice Weintraub, written more than
    half a century ago, capture the essence of the TCA's underlying
    public policy:
    A private entrepreneur may readily be held
    [liable] for negligent omissions within the
    32                              A-3717-13T2
    chosen ambit of his activity. But the area
    within which [the] government has the power
    to act for the public good is almost without
    limit, and the State has no duty to do
    everything that might be done.     Rather[,]
    there is a political discretion as to what
    ought to be done, as to priorities, and as
    to how much should be raised by taxes or
    borrowed to that end.    If [the] government
    does act, then, when it acts in a manner
    short of ordinary prudence, liability could
    be judged as in the case of a private party.
    So if a road were constructed of a design
    imperiling the user, the issue of fault
    would present no novel problem. But whether
    a road should have four or six or eight
    lanes, or there should be dividers, or
    circles or jughandles for turns, or traffic
    lights, or traffic policemen, or a speed
    limit of 50 or 60 miles per hour -- such
    matters involve discretion and revenue and
    are committed to the judgment of the
    legislative and executive branches.    As to
    such matters, the question is whether a
    judge or jury could review the policy or
    political decisions involved without in
    effect taking over the responsibility and
    power of those other branches.
    [Fitzgerald v. Palmer, 
    47 N.J. 106
    , 109–10
    (1966) (citation omitted).]
    Thus,    the   State's      immunity      from    civil    liability     is    not
    predicated on a notion of infallibility, but on the judiciary's
    inability to enforce any judgment it may render.                      
    Id. at 108
    .
    The   judiciary      does   not    have   the    constitutional      authority         to
    order   the    Legislature        to   appropriate      public    funds   to     pay    a
    judgment; nor can it issue a writ of execution upon state-owned
    property.      
    Ibid.
     (citations omitted).              These fundamental aspects
    33                                   A-3717-13T2
    of our system of government form the guiding principles for
    determining    the    applicability      of    the   TCA    to    this   cause    of
    action.
    As our description of the Division's statutory framework
    reveals, the circumstances we confront here directly implicate
    the immunity the TCA confers on the employees of a governmental
    agency     whose   sole   role    is    to     enforce      our    State's     child
    protection laws.       Umetiti and Perez's authority to investigate
    child abuse allegations and/or remove a child from his home are
    carefully    and   expressly     circumscribed       by    the    Legislature    and
    subject to judicial scrutiny.           The sole basis upon which these
    employees could have removed Baby Jesse was through the legal
    authority provided in Title 9 and Title 30.
    V
    Qualified Immunity
    The TCA provides a public employee with immunity for "an
    injury caused by his adoption of or failure to adopt any law or
    by his failure to enforce any law."              N.J.S.A. 59:3-5; see also
    Bombace v. Newark, 
    125 N.J. 361
    , 366 (1991) (quoting N.J.S.A.
    59:3-5).       This   immunity     is       absolute,      thus    requiring     the
    dismissal of a plaintiff's cause of action.                 Reaves v. Dep't of
    Law & Pub. Safety, Div. on Civil Rights, 
    303 N.J. Super. 115
    ,
    120 (App. Div.), certif. denied, 
    152 N.J. 12
     (1997); Bombace,
    34                                A-3717-13T2
    supra, 
    125 N.J. at
    373–74.                However, because defendant did not
    raise absolute immunity under N.J.S.A. 59:3-5 as a defense, we
    will address the issues under the qualified immunity standard in
    N.J.S.A. 59:3-3.
    In contrast to N.J.S.A. 59:3-5, N.J.S.A. 59:3-3 provides
    qualified immunity with respect to the enforcement of a law:                               "A
    public employee is not liable if he acts in good faith in the
    execution or enforcement of any law."                      The qualified immunity
    afforded    by    N.J.S.A.       59:3-3      has    two   components.          A    public
    employee    is    entitled       to   this     immunity     if    the    employee         can
    establish       either    that    his     or      her   conduct    was    "objectively
    reasonable" or that he or she acted with subjective good faith.
    Fielder    v.    Stonack,    
    141 N.J. 101
    ,     131–32    (1995)   (citations
    omitted).        In determining whether an employee has established
    qualified immunity under N.J.S.A. 59:3-3, the court applies the
    same   standards     of    objective       reasonableness         that   are       used   in
    federal civil rights cases.             
    Id.
     at 131–32; see also Wildoner v.
    Borough of Ramsey, 
    162 N.J. 375
    , 387 (2000).                             If there are
    disputed facts that underlie the claim, the TCA's applicability
    may require submission to a jury.                   Fielder, 
    supra,
     
    141 N.J. at 132
     (quoting Evans v. Elizabeth Police Dep't, 
    236 N.J. Super. 115
    , 117 (App. Div. 1983)).
    35                                    A-3717-13T2
    A defendant's entitlement to qualified immunity based on
    objectively   reasonable   conduct    "is    a   question    of    law     to   be
    decided [as] early in the proceedings as possible, preferably on
    a properly supported motion for summary judgment or dismissal."
    See Wildoner, 
    supra,
     
    162 N.J. at 387
     (referring to qualified
    immunity claims under 
    42 U.S.C. § 1983
     and observing that the
    same standards apply to questions of objective reasonableness
    under   N.J.S.A.   59:3-3);   Fielder,      
    supra,
       
    141 N.J. at
    131–32
    (stating public employees are entitled to summary judgment under
    N.J.S.A. 59:3-3 if they can establish that their conduct was
    objectively reasonable).
    A court must examine whether the actor's allegedly wrongful
    conduct was objectively reasonable in light of the facts known
    to him or her at the time.      State v. Shannon, 
    222 N.J. 576
    , 602
    (2015) (quoting State v. Handy, 
    206 N.J. 39
    , 46–47 (2011), cert.
    denied, ___ U.S. ___, 
    136 S. Ct. 1657
    , 
    194 L. Ed. 2d 800
     (2016).
    Objective   reasonableness    will    be    established     if    the    actor's
    conduct did not violate a clearly established constitutional or
    statutory right.     Gormley v. Wood-El, 
    218 N.J. 72
    , 113 (2014)
    (quoting Harlow v. Fitzgerald, 
    457 U.S. 800
    , 818, 
    102 S. Ct. 2727
    , 2738, 
    73 L. Ed. 2d 396
    , 410 (1982)).
    Given the undisputed facts we have described at length, we
    are satisfied Umetiti and Perez are covered by the qualified
    36                                  A-3717-13T2
    immunity in N.J.S.A. 59:3-3.              Umetiti did not fail to enforce
    the provisions of Title 9 and Title 30.                     He undertook a course
    of action sanctioned by the statutory authority conferred to the
    Division under the circumstances.                  Given the child's physical
    condition on May 28, 2009, and the availability of his family's
    support,    there    was    no    legal       basis    to      consider,   much    less
    execute, a Dodd removal.              Even if the Division had unilaterally
    taken such a drastic and legally unwarranted action, we are
    satisfied, as a matter of law, that the Family Part would have
    ordered the Division to return the child to his parents.                             The
    terms of the case plan mediated by the Division addressed all of
    the concerns known to Umetiti at the time.
    In the interest of clarity, we also address defendants'
    good   faith   as    an    alternative         basis     for    applying   qualified
    immunity.      A defendant who cannot establish that his or her
    conduct was objectively reasonable may still invoke qualified
    immunity if his or her actions were carried out in good faith.
    Fielder,    
    supra,
            
    141 N.J. at 132
          (citations     omitted).
    Ordinarily,    the   issue       of    good    faith     will    require   a   plenary
    hearing to assess the claim's subjective elements.                         Canico v.
    Hurtado, 
    144 N.J. 361
    , 365 (1996) (citing Fielder, 
    supra,
     
    141 N.J. at 132
    ).        Under these circumstances, however, a public
    37                                   A-3717-13T2
    employee who establishes he performed his actions in good faith
    is entitled to summary judgment as a matter of law.           
    Ibid.
    This    court   has   previously    reviewed    the    application    of
    qualified immunity to the conduct of Division caseworkers, based
    on the good faith provision in N.J.S.A. 59:3-3.            In B.F. v. Div.
    of Youth & Family Servs., 
    296 N.J. Super. 372
     (App. Div. 1997),
    the plaintiffs sought monetary damages for alleged violations of
    the Federal Civil Rights Act, 
    42 U.S.C. § 1983
    ; the New Jersey
    Constitution; and various common law torts.              
    Id. at 377
    .     The
    factual   basis   for   the   plaintiffs'   cause   of    action   was   not
    disputed.    The Supreme Court was highly critical of the actions
    the Division took during the underlying guardianship case filed
    to terminate the plaintiffs' parental rights:
    We are compelled to note that much of the
    bonding that has taken place in this case
    could have been avoided if the [Division]
    had correctly followed its mandate to use
    due diligence and its best efforts to
    reunite children with their natural parents.
    N.J.S.A. 30:4C-15; [N.J.S.A.] 30:4C-58. When
    B.F. requested that K.L.F. be returned to
    her custody, the child had been with her
    current foster parents for only a month.
    When DYFS petitioned for guardianship in
    March 1991, the child had been with the
    foster parents for ten months. Regrettably,
    litigation has extended that period even
    more.   By encouraging her foster parents to
    believe that K.L.F. was on the way to
    becoming their child, and to view their
    interests and those of the child as being
    opposed   to  her   reunification  with  her
    biological parent, DYFS may have increased
    38                              A-3717-13T2
    the amount of bonding that has occurred.
    That those in the child welfare system not
    tip the scales and encourage a foster
    parent-child   bond  to   develop  when   the
    natural parent is both fit and anxious to
    regain custody is essential. Indeed, we
    suspect that if the [Division] had allowed
    visitation and begun a process of reuniting
    B.F. with her daughter, it could have helped
    create a bond between the daughter and her
    mother that would have greatly mitigated any
    harm from being removed from foster parents.
    [In re Guardianship of K.L.F., 
    129 N.J. 32
    ,
    45–46 (1992) (emphasis added).]
    Despite    these   highly    critical     comments    by     our       Supreme
    Court, we held the Division caseworkers in B.F. were entitled to
    qualified   immunity   under    N.J.S.A.    59:3-3   because     the       Court's
    criticism "[did] not amount to charges of 'crime, actual fraud,
    actual malice[,] or willful misconduct.'         . . . They are at most
    assertions of negligence."       B.F., supra, 296 N.J. Super. at 385–
    86 (emphasis added) (quoting N.J.S.A.           59:3-14).9        Relying on
    Fielder, 
    supra,
     
    141 N.J. at
    123–25, we reaffirmed "that ordinary
    negligence is an insufficient basis for holding liable a public
    employee involved in the execution of the law under N.J.S.A.
    59:3-3."     B.F.,   supra,    296   N.J.   Super.   at   386.         A    public
    9
    In pertinent part, N.J.S.A. 59:3-14(a) provides as follows:
    "Nothing in this act shall exonerate a public employee from
    liability if it is established that his conduct was outside the
    scope of his employment or constituted a crime, actual fraud,
    actual malice or willful misconduct."
    39                                    A-3717-13T2
    employee's good faith under N.J.S.A. 59:3-3 is "to be judged in
    relation to whether his act violated N.J.S.A. 59:3-14 in that it
    involved    'crime,    actual    fraud,       actual   malice[,]       or    willful
    misconduct.'"       Ibid. (citing Brayshaw v. Gelber, 
    232 N.J. Super. 99
    ,   110   (App.   Div.   1989);     Hayes    v.   Mercer   County,        
    217 N.J. Super. 614
    , 619–20 (App. Div.), certif. denied, 
    108 N.J. 643
    (1987)).
    Here,   the     devastating     physical      injuries     and     permanent
    cognitive harm to Baby Jesse were caused by the criminal conduct
    of his biological father, not by a Division caseworker's good
    faith efforts to carry out his statutory responsibilities.
    While   serving      in   the   Law     Division,      Judge     Charles      E.
    Villanueva10 considered the application of good faith immunity to
    a convoluted cause of action filed against a number of public
    defendants, including Division caseworkers, investigators from
    the   Attorney      General's    Office,      and   sitting     Superior          Court
    judges.     The plaintiffs relied on multiple theories of liability
    to support the mother's complaint that the father had sexually
    abused their four-year-old daughter.                Delbridge v. Schaeffer,
    
    238 N.J. Super. 323
    , 328–29 (Law Div. 1989), aff'd sub. nom.,
    A.D. v. Franco, 
    297 N.J. Super. 1
     (App. Div. 1993), certif.
    10
    Judge Villanueva served in the Appellate Division from 1992 to
    1996.
    40                                   A-3717-13T2
    denied, 
    135 N.J. 467
    , cert. denied, 
    513 U.S. 832
    , 
    115 S. Ct. 108
    , 
    130 L. Ed. 2d 56
     (1994).
    Judge Villanueva granted summary judgment in favor of the
    Division caseworkers based on the qualified immunity provided by
    N.J.S.A.    59:3-3.      He     found     the   caseworkers'        conduct      was
    objectively reasonable.         
    Id.
     at 347–50.        All of their actions
    were carried out in the execution and enforcement of the laws
    pertaining to child abuse.          
    Id.
     at 346–48.           Judge Villanueva
    provided    the   following    incisive      observations    that    are    highly
    relevant to the circumstances we face here:
    If these defendants were not immune and were
    obliged to defend their actions in a civil
    trial (and litigate the same issues already
    litigated, decided and currently on appeal),
    a most chilling effect would be visited upon
    them. When others in the field of preventing
    child abuse learn of this case, it could
    have a catastrophic effect if persons, such
    as these defendants, were held not to be
    immune.   What reasonable DYFS employee, in
    deciding whether to pursue an allegation of
    child abuse, would fail to ask himself
    whether he wants to end up at risk in a
    similar lawsuit?     What is worse, it is
    precisely in those cases (unlike this case)
    where the indications of abuse are subtle or
    sketchy -- and, thus, most in need of
    investigation -- that the chilling effect of
    such a decision will be felt most.
    [Id. at 348–49.]
    Judge Villanueva's admonitions are tragically illustrated
    in   this   case.     The     potential      tort   claims   arising       from     a
    41                                 A-3717-13T2
    particularly   vulnerable     class       of    litigants        can    be    fiscally
    ruinous.    The Division is uniquely responsible for protecting
    the State's children from abuse and neglect.                      The Legislature
    adopted the TCA to protect public funds from being diverted to
    underwrite the cost of civil liability in these type of cases.
    The Division employees named as defendants in this case are
    entitled to immunity under N.J.S.A. 59:3-3 because the record
    shows their conduct was objectively reasonable.                    Alternatively,
    defendants are entitled to qualified immunity because they acted
    with   subjective    good   faith    in     carrying       out    their      statutory
    responsibilities.     Our holding based on qualified immunity under
    N.J.S.A.    59:3-3   obviates       the     need      to   address          defendants'
    remaining   arguments.      For     these      same    reasons,        we    also   deny
    plaintiff's cross-appeal.           We thus vacate the final judgment
    entered against defendants for $165,972,503, plus $1,432,872.81
    for satisfaction of Medicaid claims.
    Reversed.
    42                                       A-3717-13T2