ELLEN BASKIN VS. P.C. RICHARD & SON, LLC (L-0911-18, OCEAN COUNTY AND STATEWIDE) ( 2020 )


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  •                NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-2662-18T1
    ELLEN BASKIN, KATHLEEN
    O'SHEA, and SANDEEP TRISAL,
    on behalf of themselves and all
    APPROVED FOR PUBLICATION
    others similarly situated,
    March 2, 2020
    Plaintiffs-Appellants,            APPELLATE DIVISION
    v.
    P.C. RICHARD & SON, LLC,
    d/b/a P.C. RICHARD & SON,
    and P.C. RICHARD & SON, INC.,
    d/b/a P.C. RICHARD & SON,
    Defendants-Respondents.
    ______________________________
    Argued January 22, 2020 – Decided March 2, 2020
    Before Judges Yannotti, Hoffman and Firko.
    On appeal from the Superior Court of New Jersey,
    Law Division, Ocean County, Docket No. L-0911-18.
    Chant Yedalian (Chant & Company) of the California
    Bar, admitted pro hac vice, argued the cause for
    appellants (Lite De Palma Greenberg LLC, and Chant
    Yedalian, attorneys; Bruce Daniel Greenberg and
    Chant Yedalian, on the briefs).
    William Stephen Gyves argued the cause for
    respondents (Kelley Drye & Warren LLP, attorneys;
    William Stephen Gyves, Glenn T. Graham, and Robert
    Nicholas Ward, on the brief).
    The opinion of the court was delivered by
    FIRKO, J.A.D.
    Plaintiffs   Ellen   Baskin,   Kathleen   O'Shea,   and   Sandeep     Trisal
    commenced this putative class action matter, asserting claims against
    defendants, P.C. Richard & Son, LLC and P.C. Richard & Son, Inc., 1 under the
    Fair and Accurate Credit Transactions Act (FACTA) of 2003, 15 U.S.C. §§
    1681 to 1681x, which prohibits retailers who accept credit or debit cards from
    printing more than the last five digits of the card number or expiration date
    upon any receipt. We affirm the trial court's order finding that plaintiffs failed
    to establish that a class action was the superior means to resolve the claims, as
    required by Rule 4:32-1(b)(3).
    We also affirm the trial court's order insofar as it dismissed the claims
    advanced by O'Shea and Trisal because they are New York residents and their
    claims arise out of sales transactions that occurred in New York. However, we
    reverse and remand the dismissal of the complaint as to Baskin because she is
    a New Jersey resident and her individual claim arises out of a transaction that
    occurred in this State.
    1
    We refer to P.C. Richard & Son, LLC and P.C. Richard & Son, Inc.
    collectively as "defendants."
    A-2662-18T1
    2
    I.
    We discern the following facts from the motion record.        O'Shea and
    Trisal initially filed their complaint as a class action lawsuit in the Southern
    District of New York in 2015. 2 The New York complaint alleged O'Shea and
    Trisal received receipts from one of defendants' New York stores around
    November 17, 2013 and on May 2, 2016 respectively, which included their
    credit or debit card's expiration dates and the last four digits 3 of their card
    numbers in violation of FACTA.        O'Shea and Trisal claimed defendants'
    FACTA violations were willful because defendants:
    1) knew of and were well informed about the law;
    2) were informed by other entities of FACTA's
    truncation requirements and the prohibition on
    expiration dates;
    3) knew their electric receipt printing equipment was
    outdated, but [decided to forgo] proper updates to
    avoid spending the money, time, and other resources
    required; and
    2
    O'Shea v. P.C. Richard & Son, LLC, No. 15 Civ. 9069, 2017 U.S. Dist.
    LEXIS 122424, at *2 (S.D.N.Y. Aug. 3, 2017).
    3
    Plaintiffs alleged only the last four digits of their card numbers were
    disclosed, not five digits. Instead, their primary contention is defendants
    unlawfully printed the expiration dates of their cards on store receipts.
    A-2662-18T1
    3
    4) were put on notice of their FACTA violations by
    [p]laintiff O'Shea's letter and [c]omplaint.[4]
    O'Shea and Trisal further alleged that printing their card expiration dates
    subjected them to "an increased risk of identity theft and credit [and/or] debit
    card fraud," even though neither one of them suffered identity theft or fraud.
    Defendants filed a motion to dismiss the federal action, which was granted.
    The federal court found O'Shea and Trisal could not prove a material risk of
    harm and therefore, they lacked standing to assert FACTA claims against
    defendants.
    O'Shea and Trisal joined Baskin in filing the complaint under review in
    the Law Division on April 27, 2018. Baskin alleged in her complaint that she
    received two credit/debit card receipts from defendants "on May 24, 2016[,]
    each of which contained, among other things, [her] card's expiration date, the
    last four digits of her card number, the brand of her card, her full name, her
    full physical address, and her telephone number[,]" from one of defendants'
    retail stores located in Brick.5 Additionally, Baskin alleged she was exposed
    4
    O'Shea served affidavits with a cease and desist letter on November 2, 2015
    demanding that defendants comply with FACTA. A draft copy of the
    complaint was attached to the letter.
    5
    15 U.S.C. § 1681c(g)(1) provides: "Except as otherwise provided in this
    subsection, no person that accepts credit cards or debit cards for the
    transaction of business shall print more than the last [five] digits of the card
    A-2662-18T1
    4
    to an increased risk of identity theft and credit/debit card fraud, although she
    did not sustain any such damages.
    The class plaintiffs sought to represent was described as: "All consumers
    to whom [d]efendants, after November 17, 2013, provided an electronically
    printed receipt at the point of a sale or transaction at any of [d]efendants '
    physical store locations, on which receipt [d]efendants printed the expiration
    date of the consumer's credit card or debit card." The complaint alleged:
    Defendants have willfully violated [FACTA] and
    failed to protect [p]laintiffs and others similarly
    situated against identity theft and debit card fraud by
    printing the expiration date of the card and the last
    four digits of the card number on receipts provided to
    credit card and debit card cardholders transacting
    business with [d]efendants. This conduct is in direct
    violation of FACTA.
    Defendants filed a motion to dismiss on September 5, 2018, claiming
    plaintiffs could not satisfy the requirements for class action certification, and
    that New Jersey courts lacked personal jurisdiction over them in this matter.
    In support of their motion to dismiss, defendants also argued plaintiffs ' New
    Jersey action was an attempt at "a second bite [of] the FACTA class action
    apple."   Specifically, defendants contend that the federal court dismissed
    O'Shea and Trisal's complaint because the alleged FACTA violations were
    number or the expiration date upon any receipt provided to the cardholder at
    the point of the sale or transaction." (Emphasis added).
    A-2662-18T1
    5
    technical in nature and did not result in actual injury. Similarly, in this case,
    defendants contend that plaintiffs did not sustain any harm, such as identity
    theft, credit or debit card fraud, or that any third party ever came into
    possession of the sales receipts or credit card information. Defendants argued
    that under New Jersey law, technical violations of FACTA should not be
    adjudicated as a class action.      They therefore sought to have plaintiffs '
    complaint dismissed.
    Plaintiffs opposed the motion. On November 30, 2018, the trial court
    conducted oral argument on defendants' motion to dismiss.              The court
    addressed the motions in a written opinion dated January 17, 2019. The court
    determined, "certifying a class for these [p]laintiffs—persons who have alleged
    no concrete harm and yet are seeking a robust remedy in the form of a class
    action suit for technical violations of a federal statute—would be contrary to
    relevant New Jersey law."
    Accordingly, the trial court concluded that plaintiffs failed to satisfy the
    numerosity requirement under Rule 4:32-1(a) because they did not assert a
    potential class number "except to contend that there could be 'thousands of
    people whose credit card information was exposed on improper receipts.'"
    Additionally, the court stated "[p]laintiffs have also not provided sufficient
    A-2662-18T1
    6
    evidence to support a claim that the class is so numerous that joinder of all
    members is impracticable . . . ."
    In finding plaintiff failed to establish any harm, the trial court stated:
    Plaintiffs allege that it is the violation of FACTA
    itself that has caused damage to the consumer, but
    [p]laintiffs fail to allege that they were victims of
    identity theft, credit or debit card fraud, or that any
    third party ever came into possession of the sales
    receipts or the credit card information contained on
    the receipts, which puts [p]laintiffs' claims at odds
    with the legislative purpose of FACTA and points to
    an overall lack of demonstrable damages in the case of
    these particular [p]laintiffs. As a result, the alleged
    liability of [d]efendants would need to be determined
    on the facts on an individual basis, especially if other
    consumers who received the allegedly violative
    receipts actually were victims of identity theft or other
    instances of fraud.
    In addition, the trial court found New Jersey lacked personal jurisdiction
    over O'Shea and Trisal's claims because they are New York residents, P.C.
    Richard & Son, LLC, is a New York limited liability company, and P.C.
    Richard & Son, Inc., is a Delaware corporation, having a principal place of
    business in New York.       The court further reasoned that since defendants
    maintained their principal place of business in New York, the court had no
    basis to exercise personal jurisdiction over defendants with regard to the
    claims asserted in the complaint. On January 17, 2019, the court entered a
    A-2662-18T1
    7
    memorializing order granting defendants' motion to dismiss as to all three
    plaintiffs.
    On appeal, plaintiffs argue that: (1) the trial court erred in finding that
    plaintiffs could not meet the requirements of class certification under Rule
    4:32-1; (2) the trial court erred in finding that plaintiffs could not satisfy the
    predominance or superiority requirements of Rule 4:32-1(b)(3) and the
    numerosity requirement of Rule 4:32-1(a); (3) the trial court erred in
    dismissing the action in its entirety; and (4) the trial court erred in finding it
    lacked personal jurisdiction over defendants.
    II.
    We begin by addressing plaintiffs' contention that the trial court erred by
    finding that class certification is not the superior means of adjudicating the
    technical violations of FACTA alleged in the complaint, an issue that the New
    Jersey courts have not yet addressed. In reviewing the grant or denial of a
    class action certification, an appellate court must ascertain whether the trial
    court followed the applicable standards set forth in Rule 4:32-1 and whether it
    abused its discretion in doing so. Lee v. Carter-Reed Co., 
    203 N.J. 496
    , 505
    (2010).
    An abuse of discretion "arises when a decision is 'made without a
    rational explanation, inexplicably departed from established policies, or rested
    A-2662-18T1
    8
    on an impermissible basis.'" Flagg v. Essex Cty. Prosecutor, 
    171 N.J. 561
    , 571
    (2002) (quoting Achacoso-Sanchez v. Immigration and Naturalization Serv.,
    
    779 F.2d 1260
    , 1265 (7th Cir. 1985)). In determining whether the trial court
    has abused its discretion, we "'must ascertain whether the trial court has
    followed' the class action standard set forth in Rule 4:32-1." Dugan v. TGI
    Fridays, Inc., 
    231 N.J. 24
    , 50 (2017) (quoting 
    Lee, 203 N.J. at 506
    ).
    In order to proceed as a class action, plaintiffs must satisfy the general
    prerequisites of Rule 4:32-1(a), which state:
    One or more members of a class may sue or be sued as
    representative parties on behalf of all only if (1) the
    class is so numerous that joinder of all members is
    impracticable, (2) there are questions of law or fact
    common to the class, (3) the claims or defenses of the
    representative parties are typical of the claims or
    defenses of the class, and (4) the representative parties
    will fairly and adequately protect the interests of the
    class.
    [Ibid.]
    These four prerequisites are commonly "referred to as 'numerosity,
    commonality, typicality, and adequacy of representation.'" Laufer v. U.S. Life
    Ins. Co. in the City of New York, 
    385 N.J. Super. 172
    , 180 (App. Div. 2006).
    Plaintiffs that satisfy subsection (a) of Rule 4:32-1 must also fulfill one
    of the three requirements of subsection (b), which examine the interests of the
    class members and the "effect of class certification on efficient judicial
    A-2662-18T1
    9
    management . . . ." Myska v. N.J. Mfrs. Ins., 
    440 N.J. Super. 458
    , 475 (App.
    Div. 2015) (quoting In re Cadillac V8-6-4 Class Action, 
    93 N.J. 412
    , 436
    (1983)).
    Rule 4:32-1(b) states that a class action may be certified if:
    (1) the prosecution of separate actions by or against
    individual members of the class would create a risk
    either of:
    (A) inconsistent or varying adjudications
    with respect to individual members of the
    class that would establish incompatible
    standards of conduct for the party
    opposing the class, or
    (B) adjudications with respect to
    individual members of the class that
    would as a practical matter be dispositive
    of the interests of the other members not
    parties     to    the     adjudications or
    substantially impair or impede their
    ability to protect their interests; or
    (2) the party opposing the class has acted or refused to
    act on grounds generally applicable to the class,
    thereby making appropriate final injunctive relief or
    corresponding declaratory relief with respect to the
    class as a whole; or
    (3) the court finds that the questions of law or fact
    common to the members of the class predominate over
    any questions affecting only individual members, and
    that a class action is superior to other available
    methods for the fair and efficient adjudication of the
    controversy. The factors pertinent to the findings
    include:
    A-2662-18T1
    10
    (A) the interest of members of the class in
    individually controlling the prosecution or
    defense of separate actions;
    (B) the extent and nature of any litigation
    concerning the controversy already
    commenced by or against members of the
    class;
    (C) the desirability or undesirability in
    concentrating the litigation of the claims
    in the particular forum; and
    (D) the difficulties likely to be
    encountered in the management of a class
    action.
    "In short, 'the movant must demonstrate both the predominance of the common
    issues and the "superiority" of a cause of action over other available trial
    techniques.'"   
    Myska, 440 N.J. Super. at 475
    (quoting Saldana v. City of
    Camden, 
    252 N.J. Super. 188
    , 196 (App. Div. 1991)).
    On appeal, plaintiffs argue that the trial court erred by denying class
    certification. Plaintiffs contend that the court erred by finding that they did
    not satisfy the superiority and predominance requirements of Rule 4:32-
    1(b)(3). They also contend that the court erred by dismissing the matter at the
    pleading stage. We disagree. We conclude that the trial court properly applied
    the requirements in Rule 4:32-1 and did not err by denying class certification
    at the pleading stage.
    A-2662-18T1
    11
    In this case, plaintiffs are asserting claims under FACTA. The purpose
    of FACTA "is to ensure that consumers suffering from any actual harm to their
    credit or identity are protected while simultaneously limiting abusive lawsuits
    that do not protect consumers but only result in increased cost to business and
    potentially increased prices to consumers."       Credit and Debit Card Receipt
    Clarification Act of 2007, Pub. L. No. 110-241, § (2)(b), 121 Stat. 1565, 1566
    (2008). The Act's further purpose is "to prevent criminals from obtaining
    access to consumers' private financial and credit information in order to reduce
    identity theft and credit card fraud." 
    Id. at §
    (2)(a)(1), 121 Stat. at 1565.
    A. Numerosity
    Although plaintiffs argue that the trial court erred in declaring that they
    did not establish the numerosity requirement of Rule 4:32-1(a), the federal
    courts indicate that "[a]s a general rule, . . . classes of [twenty] are too small,
    classes of [twenty to forty] may or may not be big enough depending on the
    circumstances of each case, and classes of [forty] or more are numerous
    enough[,]" to satisfy the numerosity factor for class actions. In re Toys "R"
    Us, 
    300 F.R.D. 347
    , 367-68 (C.D. Cal. 2013) (quoting Ikonen v. Hartz
    Mountain Corp., 
    122 F.R.D. 258
    , 262 (S.D. Cal 1988)). Plaintiffs failed to
    name the number of potential class members, and only vaguely stated that
    there could be "thousands of people whose credit card information was
    A-2662-18T1
    12
    exposed on improper receipts." Because plaintiffs here failed to sufficiently
    articulate the size of the class, they did not meet this prerequisite to forming a
    class action.
    B. Superiority
    Analysis of the superiority requirement "necessarily implies a
    comparison with alternative procedures, and mandates assessment of the
    advantages and disadvantages of using the class[]action device in relation to
    other methods of litigation."     Local Baking Prods., Inc. v. Kosher Bagel
    Munch, Inc., 
    421 N.J. Super. 268
    , 275-76 (App. Div. 2011) (quoting Iliadis v.
    Wal-Mart Stores, Inc., 
    191 N.J. 88
    , 114 (2007)).
    Recognizing that there is no controlling precedent on FACTA class
    action claims in New Jersey, the trial court applied the reasoning in Local
    Baking to the current case.     In Local Baking, we granted the defendant's
    motion to dismiss an action brought under the Telephone Consumer Protection
    Act (TCPA) of 1991, 47 U.S.C. § 227, which prohibits the use of facsimile
    machines, computers, or other devices to send unsolicited advertisements. 
    Id. at 271.
    The TCPA allows a claimant to recover actual damages, or $500 for each
    technical violation of the Act, whichever is greater. 47 U.S.C. § 227(b)(3). In
    determining whether the plaintiffs met the superiority prong of Rule 4:32-
    A-2662-18T1
    13
    1(b)(3), we held that "a class action suit is not a superior means of adjudicating
    a TCPA suit[,]" agreeing with the trial court's analysis that small claims courts
    eliminate the need for class action treatment of TCPA claims. Local 
    Baking, 421 N.J. Super. at 280
    .
    On appeal, plaintiffs argue that Local Baking is inapposite because the
    TCPA does not require a violation to be willful in order to seek recovery under
    the TCPA.     However, FACTA provides for attorney fee-shifting, thereby
    indicating that Congress did not intend for such claims to be brought by pro se
    litigants in small claims courts. Moreover, plaintiffs argue that FACTA allows
    for claims to be brought for willful and negligent violations of the law.
    15 U.S.C. § 1681n(a) authorizes claimants to recover for any willful
    violation of the act "in an amount equal to the sum of[:]"
    (A) any actual damages sustained by the
    consumer as a result of the failure or
    damages of not less than $100 and not
    more than [$1000]; or
    (B) in the case of liability of a natural
    person for obtaining a consumer report
    under false pretenses or knowingly
    without a permissible purpose, actual
    damages sustained by the consumer as a
    result of the failure or [$1000], whichever
    is greater;
    (2) such amount of punitive damages as the court may
    allow; and
    A-2662-18T1
    14
    (3) in the case of any successful action to enforce any
    liability under this section, the costs of the action
    together with reasonable attorney's fees as determined
    by the court.
    [(Emphasis added).]
    15 U.S.C. § 1681o provides, regarding negligent noncompliance:
    (a) In general. Any person who is negligent in failing
    to comply with any requirement imposed under this
    title . . . with respect to any consumer is liable to that
    consumer in an amount equal to the sum of[:]
    (1) any actual damages sustained by the
    consumer as a result of the failure; and
    (2) in the case of any successful action to
    enforce any liability under this section,
    the costs of the action together with
    reasonable attorney's fees as determined
    by the court.
    [(Emphasis added).]
    In comparing FACTA with the TCPA, the former, according to 15
    U.S.C. §1681n(a)(1)(A), limits plaintiffs' claims to $1000 individually,
    allowing them to recover in our small claims section, where the jurisdictional
    limit is $3000. See R. 6:1-2(a)(2). In the Local Baking analysis of the TCPA,
    we noted that "by imposing a statutory award of $500, a sum considerably in
    excess of any real or sustained damages, Congress has presented an aggrieved
    party with an incentive to act in his or her own interest without the necessity of
    class action 
    relief." 421 N.J. Super. at 280
    .
    A-2662-18T1
    15
    The reasoning in Local Baking applies here, because the $1000 damage
    limit for willful violations of FACTA is comparable to the limited damages
    available under the TCPA. As we noted in Local Baking, litigants can file
    complaints in the small claims court, and they can do so without an attorney.
    
    Ibid. An answer is
    not needed, and the trial court can address the complaint
    promptly. 
    Ibid. We further concluded
    that "[t]he combination of the TCPA's design and
    New Jersey's procedures suggests that the benefit of a class action has been
    conferred on a litigant by the very nature of the procedures employed and
    relief obtained. The cost of litigating for an individual is significantly less
    than the potential recovery." 
    Id. at 280-81.
    Plaintiffs argue, however, that the potential to recover punitive damages
    under 15 U.S.C. § 1681n(a)(2) elevates their FACTA claims beyond the
    jurisdictional limit of small claims court because discovery and witnesses
    would be necessary in order to determine punitive damages. Plaintiffs also
    assert that litigants may file in small claims court "without an attorney," but
    the potential allowance for attorney's fees and punitive damages removes
    FACTA claims from the small claims court $3000 jurisdictional recovery
    limit.
    A-2662-18T1
    16
    We are also mindful of our decision in United Consumer Fin. Servs. Co.
    v. Carbo, 
    410 N.J. Super. 280
    , 294 (App. Div. 2009).         In that case, we
    concluded that a class action was the superior method of adjudicating claims
    alleging violations of the Truth-in-Consumer Contract, Warranty, and Notice
    Act, N.J.S.A. §§ 56:12-14 to -18. Carbo involved 16,845 class members, who
    were each awarded a civil penalty of $100, for an aggregate civil penalty of
    $1,664,500. 
    Carbo, 410 N.J. Super. at 292
    , 308.
    The issue in Carbo, however, was whether class certification should be
    denied because "the potential for a large award [was] based upon aggregated
    civil penalties." 
    Id. at 309.
    Accepting reasoning from the federal courts, we
    declined to allow dismissal of the class action on such a theory. Ibid.; see
    Murray v. GMAC Mortg. Corp., 
    434 F.3d 948
    , 953 (7th Cir. 2006); Parker v.
    Time Warner Entm't Co., 
    331 F.3d 13
    , 22 (2d. Cir. 2003).
    Here, the trial court did not deny class certification based on the
    potential for a large award of aggregate damages. Rather, the court held that a
    class action is not a superior means of adjudicating plaintiffs' FACTA claims.
    Thus, plaintiffs' reliance on Carbo is misplaced.
    Plaintiffs also rely on Lee and Delgozzo v. Kenny, 
    266 N.J. Super. 169
    (App. Div. 1993), to support their position that a class action is the superior
    mode of litigation. In Lee, a New Jersey Consumer Fraud Act (CFA) case, our
    A-2662-18T1
    17
    Court rejected defendant's "argument that its refund policy provided every
    dissatisfied purchaser a superior alternative to a 
    lawsuit." 203 N.J. at 529
    .
    The Court found that it was unlikely that thousands of claimants would file
    individual actions regarding a product that costs about $40.            
    Id. at 528.
    "[M]ost importantly," the Court found class action was superior to the
    company's refund policy and thousands of individuals' small claims because
    the Court previously held that "a refund policy–particularly in the case of
    small claims–would not immunize a merchant from a CFA claim." 
    Id. at 529
    (citing Bosland v. Warnock Dodge, Inc., 
    197 N.J. 543
    , 561 (2009)).
    In Delgozzo, another CFA case, we reversed the trial court's denial of
    class certification because the trial court failed to explain why the proposed
    class of 35,000 individuals "would be 'unruly' to an extent beyond that which
    would exist in any class action[,]" and it never addressed the factors expressly
    listed in Rule 4:32-1(b)(3). 
    Id. at 193,
    195. In a CFA case, trial courts must
    consider "the very real possibility that failure to certify the class could result in
    the end of the litigation," and should "be of particular concern with respect to"
    the superiority inquiry. 
    Id. at 192
    (citing In re 
    Cadillac, 93 N.J. at 435-36
    ).
    Both Lee and Delgozzo present legal and factual issues not present in
    this case. Here, defendants do not assert that any company policy provides a
    superior method of resolving plaintiffs' claims, as in Lee, and instead argue
    A-2662-18T1
    18
    that individual actions in the small claims section is the appropriate means to
    resolve the claims. Moreover, in Delgozzo, the trial court did not analyze the
    factors under Rule 4:32-1(b)(3), and class certification will not prevent
    plaintiffs or any other member of the putative class from pursuing an
    individual claim.
    In support of their argument that a class action would be the superior
    means to adjudicate the FACTA claims of the putative class, plaintiffs rely on
    several federal cases. Toys "R" 
    Us, 300 F.R.D. at 365
    (finding class action
    was superior where defendant printed more than 29,000,000 noncompliant
    receipts nationwide, including, 2,074,428 noncompliant receipts in California);
    Engel v. Scully & Scully, Inc., 
    279 F.R.D. 117
    , 130 (S.D.N.Y. 2011) (finding
    class action was superior where 3000 to 5000 noncompliant receipts were
    issued).
    However, "[o]n questions of federal constitutional law and statutory law,
    only decisions of the United States Supreme Court are binding on the courts of
    this state." Pressler & Verniero, Current N.J. Court Rules, cmt. 3.5 on R. 1:36-
    3 (2020). State courts are not bound by lower federal court opinions, including
    the Circuit Court of Appeals. Ibid.; see generally Ryan v. Am. Honda Motor
    Co., 
    186 N.J. 431
    , 436 (2006).     "Nonetheless, [reported] federal opinions,
    including district court decisions, may have significant persuasive effect. For
    A-2662-18T1
    19
    example, as a matter of comity, a [s]tate court will give weight to a lower
    federal court's interpretation of federal law." Ibid.; see, e.g., Royster v. N.J.
    State Police, 
    439 N.J. Super. 554
    , 570 n.7 (App. Div. 2015). 6
    Far more persuasive is the reasoning of the federal court that held
    O'Shea and Trisal failed to state a claim under FACTA and dismissed their
    complaints seeking class certification. O'Shea, 2017 U.S. Dist. 122424 at *16.
    The federal court relied on Crupar-Weinmann v. Paris Baguette Am., Inc., 
    861 F.3d 76
    , 81 (2d. Cir. 2017), which held that the printing of a credit or debit
    card expiration date did not "pose a material risk of harm."       The Crupar-
    Weinmann court reasoned:
    Congress expressly observed that the inclusion of
    expiration dates did not raise a material risk of
    identity theft, presumably to curtail the hundreds of
    lawsuits [that] were filed [after FACTA's passage]
    alleging that the failure to remove the expiration date
    was a willful violation . . . even where the account
    number was properly truncated[, and n]one of these
    lawsuits contained an allegation of harm to any
    consumer's identity. Congress could not have been
    clearer in stating that [t]he purpose of this Act is to
    ensure that consumers suffering from any actual harm
    to their credit or identity are protected while
    simultaneously limiting abusive lawsuits that do not
    protect consumers but only result in increased cost to
    6
    Moreover, "[w]here there is no New Jersey case law relevant to a class
    certification issue, 'our courts have consistently looked to the interpretat ions
    given the federal counterpart for guidance.'" 
    Laufer, 385 N.J. Super. at 183
    (quoting 
    Delgozzo, 266 N.J. Super. at 188
    ).
    A-2662-18T1
    20
    business and       potentially    increased    prices   to
    consumers.
    [Id. at 81-82 (alterations in original) (internal citations
    and quotations omitted).]
    "[T]he printing of an expiration date on an otherwise properly redacted receipt
    does not constitute an injury in fact sufficient to establish . . . standing to bring
    a claim alleging a bare procedural violation of FACTA." 
    Id. at 82.
    C. Predominance
    Plaintiffs next argue that the trial court erred by determining sua sponte
    they failed to meet the predominance requirement of Rule 4:32-1(b)(3). "To
    determine predominance under Rule 4:32-1(b)(3), the court decides 'whether
    the proposed class is "sufficiently cohesive to warrant adjudication by
    representation."'" 
    Dugan, 231 N.J. at 48
    .
    The "predominance requirement" of Rule 4:32-1(b)(3) "is more
    demanding than the commonality requirement." Muise v. GPU, Inc., 371 N.J.
    Super. 13, 37 (App. Div. 2004). It "requires an evaluation of the legal issues
    and the proof needed to establish them." In re 
    Cadillac, 93 N.J. at 430
    . "As a
    matter of efficient judicial administration, the goal is to save time and mone y
    for the parties and the public and to promote consistent decisions for people
    with similar claims." 
    Ibid. A-2662-18T1 21 Plaintiffs
    correctly point out that "Rule 4:32-1(b)(3) does not demand a
    showing 'that there is an "absence of individual issues or that the common
    issues dispose of the entire dispute," or "that all issues [are] identical among
    class members or that each class member [is] affected in precisely the same
    manner."'"    
    Ibid. (alterations in original)
    (quoting 
    Lee, 203 N.J. at 520
    ).
    Additionally, plaintiffs need not "demonstrate that the number of common
    issues exceeds the number of individual issues."       
    Ibid. (citing Varacallo v.
    Mass. Mut. Life Ins., 
    332 N.J. Super. 31
    , 45 (App. Div. 2000)).
    This factor, however, requires "a qualitative assessment of the common
    and individual questions rather than a mere mathematical quantification of
    whether there are more of one than the other." 
    Ibid. (quoting Lee, 203
    N.J.
    519-20).     Whether the issue of predominance is found involves "a close
    analysis of the facts and law." 
    Ibid. (quoting Iliadis, 191
    N.J. at 109). The
    courts must first consider "the number and, more important[ly], the
    significance of common questions must be considered." 
    Iliadis, 191 N.J. at 108
    .
    Next, the "court must decide whether the 'benefit from the determination
    in a class action [of common questions] outweighs the problems of individual
    actions.'" 
    Ibid. (alteration in original)
    (quoting In re 
    Cadillac, 93 N.J. at 430
    ).
    The trial court found that plaintiffs did not provide "sufficient evidence to
    A-2662-18T1
    22
    support a claim that . . . the alleged class has been damaged in such a way that
    would be representative of the whole."         This lack of information "puts
    [p]laintiffs' claims at odds with the legislative purpose of FACTA and points
    to an overall lack of demonstrable damages in the case of these particular
    [p]laintiffs." Finally, there must be a "common nucleus of operative facts[,]"
    to establish predominance. 
    Ibid. (quoting In re
    Cadillac, 93 N.J. at 431
    ).
    Here, the trial judge found that plaintiffs had not pled sufficient facts to
    establish the predominance factor because
    [t]he potential disparate nature of damages that may or
    may not have been suffered by consumers who
    received [noncompliant] receipts would require courts
    to adjudicate [d]efendants' liability on a case by case
    basis as such claims may not be representative of the
    entire class. It is this type of indispensable case by
    case determination that cuts directly against the
    purpose of Rule 4:32-1's class certification
    predominance and superiority prongs.
    We agree with the trial court that the sheer amount of uncertainties in
    respect of the amount of potential FACTA claims against defendants, and any
    harm that arose from such violations, renders it difficult to determine a
    common nucleus of operative facts. Therefore, we conclude that the trial court
    did not err in finding plaintiffs failed to establish the predominance factor of
    Rule 4:32-1(b)(3).
    A-2662-18T1
    23
    III.
    Next, plaintiffs argue that the trial court erred by finding it did not have
    personal jurisdiction to entertain the complaints of Baskin, O'Shea, and Trisal.
    We conclude the court correctly found that it could not exercise general
    jurisdiction over defendants and lacked specific jurisdiction to consider the
    claims of O'Shea and Trisal. We also conclude that the court erred by finding
    it did not have specific jurisdiction to consider Baskin's claims against
    defendants.
    Our state's "long-arm statute 'provides for jurisdiction coextensive with
    the due process requirements of the United States Constitution.'" Koch v.
    Pechota, 744 Fed. Appx. 105, 110 (3d. Cir. 2018) (quoting Miller Yacht Sales,
    Inc. v. Smith, 
    384 F.3d 93
    , 96 (3d. Cir. 2004)). Rule 4:4-4(b)(1), our long-arm
    statute, "has been construed as vesting New Jersey's courts with jurisdiction
    over non-residents to the outer limits permitted by due process." Pressler &
    Verniero, Current N.J. Court Rules, cmt. 3.1.1 on R. 4:4-4 (2020).
    Accordingly, New Jersey state courts refer "to federal law to interpret the
    limits on personal jurisdiction." Koch, 744 Fed. Appx. at 110 (citing IMO
    Indus., Inc. v. Kiekert AG, 
    155 F.3d 254
    , 259 (3d. Cir. 1998)).
    Personal jurisdiction over a defendant may be exercised through general
    jurisdiction or specific jurisdiction.    Plaintiffs contend the trial court only
    A-2662-18T1
    24
    addressed the issue of specific jurisdiction, not whether general jurisdiction
    applied. Our review of the record shows the trial court did address general
    jurisdiction:
    In this case, [d]efendant P.C. Richard & Son, LLC is a
    New York limited liability company. Defendant P.C.
    Richard & Son, Inc. is a Delaware corporation. Both
    entities maintain their principal place[s] of business in
    New York. Thus, [d]efendant P.C. Richard & Son,
    LLC is subject to general jurisdiction in New York
    and [d]efendant P.C. Richard & Son, Inc. is subject to
    general jurisdiction in both Delaware and New York.
    As general jurisdiction does not exist in this case, this
    [c]ourt would need to be able to exercise specific
    jurisdiction over [d]efendants.
    General jurisdiction over a corporation exists where "the corporation is
    fairly regarded as at home[,]" such as its domicile, place of incorporation, or
    principal place of business.        Goodyear Dunlop Tires Operations, S.A. v.
    Brown, 
    564 U.S. 915
    , 924 (2011). "[A] corporation's operations in a forum
    other than its formal place of incorporation or principal place of business may
    be so substantial and of such a nature as to render the corporation at home in"
    another state. Daimler AG v. Bauman, 
    571 U.S. 117
    , 139 n.19 (2014).
    A court that has general jurisdiction over a defendant "may hear any
    claim against that defendant, even if all the incidents underlying the claim
    occurred in a different state." Bristol-Myers Squibb v. Superior Court, 137 S.
    Ct. 1773, 1780 (2017) (quoting 
    Goodyear, 564 U.S. at 919
    ). "'[O]nly a limited
    A-2662-18T1
    25
    set of affiliations with a forum will render a defendant amenable to' general
    jurisdiction in that state." 
    Ibid. (quoting Daimler, 571
    U.S. at 137).
    Plaintiffs argue that defendants conduct more than twenty-five percent
    of their business in New Jersey, and generate nearly twenty-five percent of
    their revenue from sales in New Jersey, thereby establishing general
    jurisdiction. While Goodyear did not hold that the only forums in which a
    corporation may be subjected to general jurisdiction are where it is
    incorporated, or where it maintains its principal place of business, the United
    States Supreme Court also rejected the premise of "approv[ing] the exercise of
    general jurisdiction in every [s]tate in which a corporation 'engages in a
    substantial, continuous, and systematic course of business.'"       
    Daimler, 571 U.S. at 138
    .    The proper inquiry is, therefore, "whether that corporation's
    'affiliations with the [s]tate are so "continuous and systematic" as to render [it]
    essentially at home in the forum State.'" 
    Ibid. (alteration in original)
    (quoting
    
    Goodyear, 564 U.S. at 919
    ).
    Defendants are neither incorporated in New Jersey, nor do they have
    their principal place of business here. This court has noted the incredible
    difficulty of establishing "general jurisdiction [over a corporation] in a forum
    other than the place of incorporation or principal place of business." Dutch
    Run-Mays Draft, LLC v. Wolf Block, LLP, 
    450 N.J. Super. 590
    , 608 (App.
    A-2662-18T1
    26
    Div. 2017) (alteration in original) (quoting Chavez v. Dole Food Co., 
    836 F.3d 205
    , 223 (3d. Cir. 2016)).
    The proper inquiry for general jurisdiction is "'an appraisal of a
    corporation's activities in their entirety'; '[a] corporation that operates in many
    places can scarcely be deemed at home in all of them.'" 
    Id. at 603
    (alteration
    in original) (quoting BNSF Ry. v. Tyrell, 
    137 S. Ct. 1549
    , 1559 (2017)).
    Continuous activity within a state is insufficient "to support the demand that
    the corporation be amenable to suits unrelated to that activity." 
    Id. at 599.
    As previously stated, P.C. Richard & Son, LLC is a New York limited
    liability company and P.C. Richard & Son, Inc. is a Delaware corporation.
    Plaintiffs' assertion that defendants' New Jersey locations are "very close" to
    their New York headquarters is unconvincing. Defendants certified that they
    conduct business in New York, New Jersey, Pennsylvania, and Delaware.
    They clearly cannot be considered to be "at home" in all four states.
    Moreover, defendants also certified that more than three-quarters of their
    business is conducted outside of the State of New Jersey. Thus, the trial court
    correctly found the New Jersey courts could not exercise general jurisdiction
    over defendants.
    The trial court also held that New Jersey state courts do not have specific
    jurisdiction over defendants in this matter. The court found:
    A-2662-18T1
    27
    O'Shea and Trisal are New York [r]esidents. . . .
    O'Shea and Trisal's claims arise out of receipts they
    each received at [d]efendants' New York stores.
    While [d]efendants do operate numerous retail stores
    in New Jersey, this fact by itself does not meet the
    requirements of specific jurisdiction under Bristol-
    Myers. Specifically, . . . O'Shea and Trisal fail to
    allege that the claims they have asserted against
    [d]efendants "aris[e] out of or relat[e]" to
    [d]efendants' operations in New Jersey. See Bristol-
    
    Myers, 137 S. Ct. at 1780
    . Thus, specific jurisdiction
    is also lacking because the claims alleged do not have
    any connection with [d]efendants' contacts in New
    Jersey as the forum state. Therefore, notwithstanding
    this [c]ourt's principal ruling that class certification in
    this matter is not appropriate under Rule 4:32-1, the
    [c]ourt finds that it may not properly exercise personal
    jurisdiction over the non-resident [p]laintiffs' claims.
    In order for specific jurisdiction to exist, "there must be 'an affiliation
    between the forum and the underlying controversy, principally, [an] activity or
    an occurrence that takes place in the forum [s]tate and is therefore subject to
    the [s]tate's regulation.'"   Bristol-
    Myers, 137 S. Ct. at 1780
    (alteration in
    original) (emphasis added) (quoting 
    Goodyear, 564 U.S. at 919
    ). When no
    such connection exists, specific jurisdiction is not achieved "regardless of the
    extent of a defendant's unconnected activities in the [s]tate." 
    Id. at 1781;
    see
    
    Goodyear, 564 U.S. at 931
    n.6.
    The trial court correctly found that O'Shea and Trisal's claims are wholly
    unrelated to any action or injury caused by defendants in New Jersey. O'Shea
    and Trisal are New York residents who made purchases at defendants' New
    A-2662-18T1
    28
    York stores allegedly in violation of FACTA. We discern no error in the trial
    court's dismissal of the complaint as to O'Shea and Trisal.
    IV.
    Finally, plaintiffs argue, and defendants concede, that Baskin's
    complaint should be reinstated and proceed as an individual action. Rule 4:32-
    2(f)(4) permits the court to "make appropriate orders" to amend pleadings "to
    eliminate therefrom allegations as to representation of absent persons, and that
    the action proceed accordingly . . . ."
    Baskin is a New Jersey resident with an alleged FACTA claim
    emanating from one of defendants' New Jersey stores. Hence, the trial court
    erred in dismissing Baskin's complaint and barring her from proceeding
    individually.
    Accordingly, we conclude that the trial court correctly denied class
    certification and properly dismissed O'Shea and Trisal's claims. However, we
    reverse the dismissal of Baskin's claims and reinstate the complaint as to her
    individual claims only.
    Affirmed in part, reversed and remanded in part.        We do not retain
    jurisdiction.
    A-2662-18T1
    29