HENRY CHEN VS. PEP BOYS, INC. (L-6292-18, BERGEN COUNTY AND STATEWIDE) ( 2020 )


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  •                                 NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    This opinion shall not "constitute precedent or be binding upon any court ." Although it is posted on the
    internet, this opinion is binding only on the parties in the case and its use in other cases is limited. R. 1:36-3.
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-5123-18T2
    HENRY CHEN,
    Plaintiff-Appellant,
    v.
    PEP BOYS, INC.,
    Defendant-Respondent.
    _____________________________
    Submitted May 26, 2020 – Decided July 13, 2020
    Before Judges Ostrer and Vernoia.
    On appeal from the Superior Court of New Jersey, Law
    Division, Bergen County, Docket No. L-6292-18.
    Ameri & Associates, attorneys for appellant (Nima
    Ameri, on the brief).
    Sweeney & Sheehan, PC, attorneys for respondent
    (Christopher J. O'Connell, of counsel; Neal A. Thakkar,
    on the brief).
    PER CURIAM
    Plaintiff Henry Chen appeals from the dismissal of his complaint with
    prejudice pursuant to Rule 4:23-5(a)(2). In the absence of any record evidence
    that Chen was advised of his attorney's multiple lapses, or that the court made a
    sufficient effort to obtain plaintiff's counsel's compliance with the Rule, we are
    constrained to reverse the dismissal order, and remand for the trial court to
    determine whether sanctions or other appropriate conditions for reinstatement
    of the complaint should be imposed.
    I.
    Although the record is deficient in various respects, as we discuss below,
    we discern the following facts.
    In his August 2018 complaint, Chen alleged that employees of defendant
    crashed his sports car, which he had left for repairs. Asserting various statutory
    and common law causes of action, he sought damages for the mechanical and
    body repairs he had to make, as well as replacement transportation costs. He
    attached estimates for the repairs exceeding $9000.
    Defendant answered the complaint and, on September 25, 2018,
    propounded Form B interrogatories, and a notice to produce. After plaintiff's
    counsel did not timely respond, defense counsel wrote to counsel, stating that a
    motion would ensue if answers were not forthcoming. Having received nothing,
    A-5123-18T2
    2
    defendant then filed a motion to dismiss without prejudice under Rule 4:23-
    5(a)(1). The motion was supported by an appropriate certification of movant's
    counsel. Plaintiff's counsel did not respond to the motion, and the court entered
    the order of dismissal without prejudice on March 5, 2019. Defense counsel
    then served it on plaintiff's counsel. The record does not indicate that plaintiff's
    counsel ever advised Chen of the dismissal, as Rule 4:23-5(a)(1) requires.
    On May 2, 2019, defense counsel filed a motion for dismissal with
    prejudice, fifty-eight days after entry of the March 5 order, although the Rule
    requires that a movant wait sixty days from the date of the order of dismissal
    without prejudice, before moving for an order of dismissal with prejudice. R.
    4:23-5(a)(2). The motion was initially made returnable on May 24, 2019.
    In the days preceding the return date, the court twice unsuccessfully tried
    to reach plaintiff's counsel by telephone, because plaintiff's counsel had not filed
    the certification, as Rule 4:23-5(a)(2) requires, stating that the client was
    previously served with the without-prejudice dismissal order, and had been
    served with the motion to dismiss with prejudice.1 The court clerk sent two
    written notices to plaintiff's counsel, on May 22 and 23, 2019, notifying counsel
    1
    We rely on the trial court's supplemental statement of reasons for this fact.
    A-5123-18T2
    3
    to appear in court on May 24 if no opposition would be filed to the motion to
    dismiss with prejudice.
    In a letter to the court on the return date, plaintiff's counsel stated the
    attorney who handled the case was "no longer with the firm," and alleged the
    outstanding discovery was produced the previous day.          Plaintiff's counsel
    requested an adjournment to enable him to resolve any outstanding discovery
    issues with defense counsel. Plaintiff's counsel attached a confirmatory email
    to defense counsel dated May 23 purporting to transmit the discovery responses.
    Plaintiff's counsel also purported to attach for the court a copy of the discovery
    responses.   The attachment was evidently incomplete. 2          It included the
    explanatory responses to the notice to produce, but not the actual produced
    documents. Lines at the bottom of the page of the interrogatory answers were
    cut off in various spots. And answers to two interrogatories were left blank.
    Interrogatory 9 asked for the "date upon which claimant authorized the repair of
    the motor vehicle," and interrogatory 10 asked for the "date on which repairs
    were completed." Conceivably, this information was included in the repair bill,
    which plaintiff purported to provide in response to interrogatory 8. However,
    2
    We rely on the documents that plaintiff's counsel has included in plaintiff's
    appendix immediately following the copy of the letter to the trial judge.
    A-5123-18T2
    4
    we cannot be sure because counsel failed to include his document response in
    the record on appeal. Furthermore, as we note below, defendant's counsel later
    asserted that plaintiff's counsel omitted the repair bills in the disclosure to
    defendant.
    The court adjourned the motion to dismiss with prejudice until June 11,
    2019. During that time, plaintiff's counsel never filed formal opposition to
    defendant's motion or a motion to reinstate plaintiff's complaint, nor did counsel
    ever file a certification as the Rule requires, confirming that plaintiff himself
    was aware that his lawsuit was on the brink of dismissal. Notably, the May 2019
    discovery responses that plaintiff's counsel served were accompanied by
    certifications from plaintiff dated December 22, 2018.
    As reflected in an email exchange between defendant's counsel and
    plaintiff's counsel's office manager, defense counsel declined to withdraw the
    motion to dismiss with prejudice. Plaintiff's counsel's office manager sent an
    email to defense counsel purporting to confirm a conversation in which defense
    counsel agreed to accept plaintiff's responses as complete; and defense counsel
    responded that he said no such thing; rather, he said only that his associate would
    review the responses.
    A-5123-18T2
    5
    According to the trial court's decision, defendant filed a "reply brief" in
    further support of its motion, noting that plaintiff had failed to file a motion to
    vacate the dismissal without prejudice and asserting that plaintiff's discovery
    responses were deficient.       Defendant highlighted the non-responses to
    interrogatories 9 and 10; blank pages in the responses; and the failure to attach
    the repair bills although they were referenced in the answers.
    The trial court granted the motion. The trial court reviewed the two-step
    process under Rule 4:23-5. The judge concluded that plaintiff failed to cure the
    discovery deficiency, noting that plaintiff's interrogatory answers and document
    production were not "fully responsive." The court also noted that plaintiff did
    not demonstrate that the "specific procedures for serving the order of dismissal
    were followed." Also, plaintiff failed to file an appropriate motion, along with
    payment of the restoration fee, for reinstatement of his complaint. The court
    relied on the statement in Rule 4:23-5(a)(2) that "[t]he motion to dismiss . . .
    with prejudice shall be granted unless a motion to vacate the previously entered
    order of dismissal . . . without prejudice has been filed by the delinq uent party
    and either the demanded and fully responsive discovery has been provided or
    exceptional circumstances are demonstrated."
    A-5123-18T2
    6
    On appeal, plaintiff's counsel argues the trial court misapplied its
    discretion in dismissing the complaint with prejudice, as plaintiff supplied
    responsive answers to defendant's requests; to the extent he did not, he should
    have been given the opportunity to file more specific answers; and plaintiff's
    counsel should have been given the opportunity to present oral argument.
    In support, counsel includes a factual recitation that attempts to blame the
    neglect of the file on an associate later separated from the firm; asserts that
    plaintiff himself met with the associate in December 2018 to review responses;
    plaintiff's counsel only learned of the failure to respond to discovery when the
    motion to dismiss with prejudice was filed; and plaintiff's counsel believed that
    defense counsel would have conferred with him about any deficiencies in the
    responses. None of these factual allegations are supported by competent
    evidence, such as a certification of counsel.
    Plaintiff's counsel also argues that the court erred in denying a request for
    oral argument, although the record includes no evidence of such a request.
    Plaintiff's counsel contends that defendant was delinquent in responding to
    discovery, but, again, plaintiff provides no evidence that any discovery requests
    were served on defendant. By contrast, defendant's counsel certified in support
    A-5123-18T2
    7
    of the initial motion for dismissal without prejudice that plaintiff had not
    propounded any discovery requests.
    II.
    We review the trial court's order for an abuse of discretion. A & M Farm
    & Garden Center v. Am. Sprinkler Mechanical, LLC, 
    423 N.J. Super. 528
    , 534
    (App. Div. 2012). Were we satisfied that Chen was made aware of his attorney's
    multiple lapses, we would have no hesitation in affirming the order of dismissal
    with prejudice. However, Chen's attorney evidently failed to comply with the
    obligation to inform Chen of defendant's efforts to dismiss his lawsuit; and the
    trial court's effort to obtain the attorney's compliance fell short. To assure that
    Chen's rights are protected, we reverse and remand.
    A.
    Dismissal of a complaint under Rule 4:23-5 follows a two-step process.
    First, the aggrieved party may move for dismissal without prejudice for non -
    compliance with discovery obligations.        R. 4:23-5(a)(1).   If the motion is
    granted, specific procedures for serving the order of dismissal must be followed ,
    which we review below.
    Ibid. Upon providing full
    and responsive discovery,
    the delinquent party may move to vacate the dismissal without prejudice "at any
    time before the entry of an order of dismissal . . . with prejudice."
    Ibid. A-5123-18T2 8 Second,
    if a delinquent party fails to cure its discovery delinquency, then
    "the party entitled to the discovery may, after the expiration of 60 days from the
    date of the order, move on notice for an order of dismissal . . . with prejudice."
    R. 4:23-5(a)(2). The motion to dismiss with prejudice "shall be granted unless"
    the delinquent party satisfies two requirements: (1) "a motion to vacate the
    previously entered order of dismissal . . . without prejudice has been filed by the
    delinquent party and [(2)] either the demanded and fully responsive discovery
    has been provided or exceptional circumstances are demonstrated."
    Ibid. (emphasis added). Plaintiff
    failed to satisfy either of those two requirements for fending off
    dismissal. Plaintiff did not file a motion to vacate the previously entered order
    of dismissal. And, plaintiff has not demonstrated that he filed "fully responsive
    discovery."   The Rule has dual objectives: to compel discovery, thereby
    promoting resolution of disputes on the merits; and granting aggrieved parties
    the opportunity "to seek final resolution through a dismissal process." St. James
    AME Dev. Corp. v. City of Jersey City, 
    403 N.J. Super. 480
    , 484 (App. Div.
    2008).
    We recognize that a court must carefully scrutinize discovery responses
    submitted on the eve of a motion to dismiss with prejudice. Adedoyin v. Arc of
    A-5123-18T2
    9
    Morris Cty. Chap., Inc., 
    325 N.J. Super. 173
    , 181 (App. Div. 1999).
    "[I]ncomplete answers cannot be automatically considered as a failure to answer
    under R. 4:23-5[,]" nor can the party seeking answers "control the future course
    of the proceeding simply by asserting that the answers were not fully
    responsive."
    Id. at 180-81.
    If the court determines there is a "bona fide dispute
    over responsiveness or insufficiency of interrogatory answers, the judge should
    first identify those questions[,]" and if more complete answers are needed, the
    court should adjourn the motion to allow such answers, rather than dismiss with
    prejudice.     St. James AME Dev. 
    Corp., 403 N.J. Super. at 486
    ; see also
    Zimmerman v. United Services Auto. Ass'n, 
    260 N.J. Super. 368
    , 377-78 (App.
    Div. 1992).3
    However, in Adedoyin, St. James AME Dev., and Zimmerman the
    delinquent party filed a motion to vacate the prior dismissal order, unlike
    plaintiff here. Furthermore, we cannot conclude that there was a bona fide
    dispute over the sufficiency of plaintiff's answers. As a threshold matter, our
    review is hampered by plaintiff's counsel's failure to provide us with a complete
    3
    We reject plaintiff's argument that defendant's counsel was obliged to submit
    a certification that he attempted to resolve the discovery dispute before filing
    his motion to dismiss with prejudice. Rule 4:23-5(a)(3) expressly requires such
    a certification only in advance of a motion for dismissal without prejudice under
    Rule 4:23-5(a)(1).
    A-5123-18T2
    10
    set of the responses served on defendant's counsel. In particular, we lack the
    document production. Plaintiff was obliged to include in this appendix "such
    other parts of the record . . . as are essential to the proper consideration of the
    issues." R. 2:6-1(a)(1). "Nor are we obliged to attempt review of an issue when
    the relevant portions of the record are not included." Cmty. Hosp. Grp., Inc. v.
    Blume Goldfaden, 
    381 N.J. Super. 119
    , 127 (App. Div. 2005).
    In any event, it is clear, from what has been provided, that in response to
    two interrogatories, plaintiff did not provide incomplete answers; he provided
    no answers. Responsive information conceivably may have been found in other
    documents, such as the repair bills. However, defendant asserted that plaintiff
    did not produce them, despite reference to them in the answers.
    B.
    Nonetheless, we are constrained to reverse the order dismissing the
    complaint with prejudice, because plaintiff's counsel evidently failed to apprise
    Chen that his lawsuit was on the brink of dismissal, and the court did not take
    sufficient steps to obtain compliance.       The trial court is obliged to pay
    "meticulous attention . . . to those provisions which are intended to afford a
    measure of protection to the party who is faced with the ultimate litigation
    disaster of termination of his cause." 
    Zimmerman, 260 N.J. Super. at 376-77
    .
    A-5123-18T2
    11
    Plaintiff's counsel was obliged to serve the original order of dismissal
    without prejudice on Chen. R. 4:23-5(a)(1). We may assume counsel failed to
    do so, since no such notice is included in the record, and plaintiff's counsel
    claimed in his letter to the trial judge that he only learned of the without -
    prejudice order after receiving the motion to dismiss with prejudice. Moreover,
    plaintiff's counsel – not the allegedly neglectful former associate – was obliged
    to file and serve an affidavit with the court, seven days before the return date of
    the motion to dismiss with prejudice, stating that Chen received the first order,
    and was notified that a second motion was then pending to dismiss his cause
    with prejudice. As no such affidavit is before us, we conclude none was filed
    and Chen remained in the dark.
    The Rule provides for the court to take action if the delinquent party's
    attorney "fails to timely serve the client with the original order of dismissal . . .
    without prejudice, fails to file and serve the affidavit and the notifications
    required by this rule, or fails to appear on the return date of the motion to dismiss
    . . . with prejudice." R. 4:23-5(a)(3). Barring "exceptional circumstances," "the
    court shall . . . proceed by order to show cause or take such other appropriate
    action as may be necessary to obtain compliance with the requirements of this
    rule."
    Ibid. A-5123-18T2 12 In
    A & M Farm & Garden Ctr., we reversed an order of dismissal with
    prejudice because the court failed to take action necessary to obtain the
    delinquent counsel's compliance with his obligation to inform his client.
    [W]hen a court considers a motion to dismiss or
    suppress a pleading with prejudice, and there is nothing
    before the court showing that a litigant has received
    notice of its exposure to the ultimate sanction, the court
    must take some action to obtain compliance with the
    requirements of the rule before entering an order of
    dismissal or suppression with prejudice. Further, the
    court must set forth what effort was made to secure
    compliance on the record or on the order.
    [423 N.J. Super. at 539.]
    We held that the action necessary to obtain compliance "may be as simple as
    having a law clerk call the attorney for the delinquent party when the court has
    not received the affidavit required by Rule 4:23-5(a)(2) seven days prior to the
    return date."
    Id. at 538.
    However, "[i]n other circumstances, the issuance of an
    order to show cause may be warranted."
    Ibid. We recognize the
    trial judge attempted to obtain compliance by trying to
    reach plaintiff's counsel by telephone, and by ordering him to attend court on
    the initial return date. Thereafter, the court received plaintiff's counsel's letter.
    Although it asserted that discovery was provided, it failed to address compliance
    with the obligations to notify Chen. A week before the June 11 adjourned return
    A-5123-18T2
    13
    date, the court had still not received the required affidavit from counsel. As in
    A & M Farm & Garden Center, "when . . . the circumstances do not provide the
    court with the basis for an informed decision as to whether the rights of the
    litigant had been adequately protected, the court must take some action to ensure
    that is the case."
    Id. at 539.
    As the court's actions fell short, we are constrained
    to reverse the order of dismissal.
    We remand for the court to consider anew defendant's motion to dismiss
    the complaint with prejudice, while allowing defendant to supplement its motion
    papers as it deems appropriate, and allowing plaintiff to file any additional
    supplemental papers he deems appropriate.            The court shall establish a
    reasonable schedule for the filing of any supplemental papers and for oral
    argument on the motion. We do not foreclose plaintiff from serving fully
    complete answers to the outstanding discovery demands or from filing a motion
    to vacate the previously entered order of dismissal. See R. 4:23-5(a)(2). If, on
    remand, plaintiff's counsel fails to serve the original order of dismissal without
    prejudice on plaintiff, see R. 4:23-5(a)(1), or "fails to file and serve the affidavit
    required by [Rule 4:23-5(a)(3)], or fails to appear on the return date of the
    motion to dismiss," the court shall comply with the requirements of Rule 4:23-
    5(a)(3) in its disposition of defendant's motion.
    A-5123-18T2
    14
    Upon remand, plaintiff's counsel's past lapses, as well as any lapses that
    occur following remand, "may be adequately addressed by the imposition of
    other appropriate sanctions, such as attorney's fees and costs, if deemed
    appropriate by the trial court."
    Ibid. The trial court
    shall determine, in its
    discretion, "whether sanctions or other conditions for reinstatement of the
    complaint should be imposed[,]" including service of complete and responsive
    answers to defendant's discovery demands.
    Id. at 540.
    Although plaintiff has prevailed in securing reversal of the order
    dismissing his complaint with prejudice, the costs of appeal shall be taxed by
    the clerk on plaintiff's counsel. R. 2:11-5.
    Finally, plaintiff's counsel shall serve Chen with a complete copy of our
    decision by regular and certified mail within seven days of its issuance, and shall
    file with the trial court, and serve on defendant's counsel, a certification of such
    service.
    Reversed and remanded. We do not retain jurisdiction.
    A-5123-18T2
    15