E.T. VS. DIVISION OF MEDICAL ASSISTANCE AND HEALTHÂ Â SERVICES(DIVISION OF MEDICAL ASSISTANCE AND HEALTH SERVICES) ( 2017 )


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  •                         NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    This opinion shall not "constitute precedent or be binding upon any court."
    Although it is posted on the internet, this opinion is binding only on the
    parties in the case and its use in other cases is limited. R. 1:36-3.
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-0403-16T4
    E.T.,
    Petitioner-Appellant,
    v.
    DIVISION OF MEDICAL ASSISTANCE
    AND HEALTH SERVICES,
    Respondent-Respondent,
    and
    HUDSON COUNTY BOARD OF SOCIAL
    SERVICES,
    Respondent.
    ___________________________
    Submitted October 4, 2017 – Decided November 20, 2017
    Before Judges Koblitz and Manahan.
    On appeal from the Division of Medical
    Assistance and Health Services, Department of
    Human Services.
    SB2, Inc., attorneys for             appellant    (John
    Pendergast, on the briefs).
    Christopher S. Porrino, Attorney General,
    attorney for respondent (Melissa H. Raksa,
    Assistant Attorney General, of counsel;
    Stephen Slocum, Deputy Attorney General, on
    the brief).
    PER CURIAM
    Petitioner E.T. appeals the August 12, 2016 final agency
    decision of the Director of the Division of Medical Assistance and
    Health Services (Director), denying Medicaid benefits for failure
    to provide necessary verifications.            We affirm.
    We briefly recite the underlying facts and procedural history
    relevant to our decision.       E.T. became a nursing facility resident
    in 2012.     Shortly thereafter, Sam Stern was appointed as E.T.'s
    authorized representative and attorney–in-fact.1
    On August 6, 2015, Future Care Consultants (Future Care), on
    behalf of E.T., first filed application for Medicaid benefits to
    the county welfare agency (CWA), Hudson County Board of Social
    Services (HCBSS).           On August 18, 2015, Future Care received
    correspondence       from    HCBSS   requesting      additional      necessary
    verifications excluded from E.T.'s application, giving a deadline
    of September 29.      The requested verifications included E.T.'s bank
    records    and   a   billing   and   payment    history     from   the   nursing
    facility.
    1
    Sam Stern is owner of Future Care Consultants, the financial
    agent for multiple nursing facilities in New Jersey, including
    E.T.'s facility.
    2                                 A-0403-16T4
    Upon further review of the application, HCBSS discovered two
    additional bank accounts that required verification.                By notice
    dated     September   3,     2015,     HCBSS   requested    the     additional
    verifications from Future Care, however, the due date specified
    on the notice was incorrectly deemed September 14, rather than
    September 29.      On multiple occasions thereafter, HCBSS notified
    Future Care by telephone regarding the due date error on the
    September 3 notice, and to confirm the verifications were due by
    September 29.     Future Care did not remark about their non-receipt
    of the September 3 notice, nor awareness of the due date error
    reflected on the notice.       Subsequently, by facsimile, Future Care
    provided the missing verifications requested within the August 18
    notice,    but   neglected    to     include   the   additionally    requested
    verifications from the September 3 notice.
    On September 17, Future Care submitted another application
    for Medicaid benefits on behalf of E.T. assuming incorrectly that
    the first application had been denied.                 Since HCBSS did not
    consider the original application as denied, it processed the
    September 17 submission as part of the August 6 application.2
    2
    In the ALJ's decision, the judge found the September 17
    submission by HCBSS to be a "second application." The Director
    concluded that this finding was erroneous and that this submission
    was part of the first application of August 6.
    3                              A-0403-16T4
    The following day, Stern emailed HCBSS stating, "We were told
    about but never [rec]eived a second pending letter with an earlier
    due date than the first letter."           In response, HCBSS confirmed
    that the September 3 notice was sent and an explanation of the
    incorrect due date was given to a Future Care representative.
    Notwithstanding,      the    required     verifications      regarding        the
    additional bank accounts requested by HCBSS were not provided.
    On October 13, 2015, two weeks after the September 29 due
    date, HCBSS denied E.T.'s first Medicaid application for failing
    to provide the necessary verifications requested in the September
    3 notice.   Future Care appealed, and the matter was scheduled for
    an   administrative   hearing    before    an   administrative     law     judge
    (ALJ).3
    The appeal hearing was held on May 4, 2016.              Testimony was
    presented by both parties.        On June 27, 2016, the ALJ issued an
    initial decision reversing the HCBSS's denial and granting E.T.
    Medicaid benefits effective September 17, 2015.              In reaching the
    decision,   the     ALJ     concluded,    "[E.T.]     failed    to   provide
    verification   of   resources    in   a   timely    manner   for   the     first
    application [August 6], but timely provided documentation for the
    3
    While the hearing was pending, Future Care filed another separate
    application for Medicaid benefits on E.T.'s behalf, which was
    approved.
    4                                  A-0403-16T4
    second application of September 17, 2015."                The ALJ further
    concluded that, "Future Care provided the required verification
    documentations in a timely manner for the September 17, 2015
    application   and   should   be   granted   eligibility    effective   that
    date."
    On August 12, 2016, the Director issued              a final agency
    decision, which adopted the ALJ's finding that E.T. did not timely
    provide the requested verifications with regard to the August 6
    application, and the application for Medicaid was properly denied
    for failure to provide necessary verification.               However, the
    Director reversed the ALJ's findings and conclusions regarding the
    September 17 application, finding a lack of support in the record
    that an application was submitted on that date or that any notice
    was transmitted to the OAL.4      This appeal followed.
    I.
    As a threshold matter, an appellate court will not reverse
    the decision of an administrative agency unless it is "arbitrary,
    capricious or unreasonable or it is not supported by substantial
    credible evidence in the record as a whole."              Henry v. Rahway
    4
    Additionally, according to the Director's final decision,
    consistent with the petitioner's brief, the second Medicaid
    application was filed in November 2015.     As such, the Director
    held that "any findings or conclusions regarding the timeliness
    of petitioner's submissions in connection with subsequent Medicaid
    applications are not currently before the court."
    5                            A-0403-16T4
    State Prison, 
    81 N.J. 571
    , 579-80 (1980) (citing Campbell v. Dep't
    of Civil Serv., 
    39 N.J. 556
    , 562 (1963)).        In cases where an agency
    head reviews the fact-findings of an ALJ, a reviewing court must
    uphold the agency head's findings even if they are contrary to
    those of the ALJ, if supported by substantial evidence.                In re
    Suspension of License of Silberman, 
    169 N.J. Super. 243
    , 255-56
    (App. Div. 1979), aff’d, 
    84 N.J. 303
    , 418 (1980); S.D. v. Div. of
    Med. Assistance and Health Servs., 
    349 N.J. Super. 480
    , 483-84
    (App. Div. 2002).
    New   Jersey   participates   in    the   federal   Medicaid   program
    pursuant to the New Jersey Medical Assistance and Health Services
    Act, N.J.S.A. 30:4D-1 to -19.5.         Eligibility for Medicaid in New
    Jersey is governed by regulations adopted in accordance with the
    authority granted by N.J.S.A. 30:4D-7 to the Commissioner of the
    Department of Human Services.      The Division of Medical Assistance
    and Health Services (DMAHS) is the agency with the Department of
    Human Services that administers the Medicaid program.               N.J.S.A.
    30:4D-5, -7; N.J.A.C. 10:49-1.1.         Accordingly, DMAHS is charged
    with the responsibility for safeguarding the interests of the New
    Jersey Medicaid program and its beneficiaries.            N.J.A.C. 10:49-
    11.1(b).   DMAHS is required to manage the state's Medicaid program
    in a fiscally responsible manner.       See Dougherty v. Dep't of Human
    Servs., Div. of Med. Assistance & Health Servs., 
    91 N.J. 1
    , 4-5
    6                                A-0403-16T4
    (1982); Estate of DeMartino v. Div. of Med. Assistance & Health
    Servs., 
    373 N.J. Super. 210
    , 217-19 (App. Div. 2004).
    The   local   CWA    evaluates    Medicaid     eligibility.    N.J.S.A.
    30:4D-7a; N.J.A.C. 10:71-2.2(a); N.J.A.C. 10:71-3.15. Eligibility
    must be established based on the legal requirements of the program.
    N.J.A.C. 10:71-3.15.         The CWA must verify the equity value of
    resources    through      appropriate    and   credible   sources.       If   the
    applicant's     resource      statements       are    questionable   or       the
    identification of resources is incomplete, "the CWA shall verify
    the applicant's resource statements through one or more third
    parties."     N.J.A.C. 10:71-4.1(d)(3).
    "The process of establishing eligibility involves review of
    the    application          for      completeness,        consistency,        and
    reasonableness."     N.J.A.C. 10:71-2.9.        Applicants must provide the
    CWA with verifications, which are identified for the applicant.
    The applicant must "[a]ssist the CWA in securing evidence that
    corroborates his or her statements."             N.J.A.C. 10:71-2.2(e)(2).
    The applicant’s statements in the application are evidence and
    must substantiate the application with corroborative information
    from pertinent sources.           N.J.A.C. 10:71-3.1(b).
    The CWA must timely process the application.            See 
    42 U.S.C.A. § 1396
    (a)(3); 
    42 C.F.R. § 435.911
    ; N.J.A.C. 10:71-2.3.               It must
    send each applicant written notice of the agency's decision on his
    7                                A-0403-16T4
    or her application and if eligibility is denied, the reasons for
    the denial and right to request a fair hearing.                See 
    42 C.F.R. § 435.913
    ; N.J.A.C. 10:71-8.3.          The CWA should deny applications
    when the applicant fails to timely provide verifications.                    See
    N.J.A.C. 10:71-2.2(e), -2.9, -3.1(b).
    Here, E.T. argues the Director's final decision is plainly
    unreasonable due to its failure to recognize the September 17
    application    as   separate   from    the    August    6   application.       We
    disagree.     Stern acknowledged during the hearing before the ALJ
    that HCBSS accepted the September 17 application as part of the
    August 6 application.      Furthermore, although the ALJ found the
    September 17 application to be separate, it was stipulated by the
    parties that only the August 6 application was before the ALJ.
    Given the deference we accord the Director's findings and
    having determined that they are supported by sufficient credible
    evidence in the record, we conclude the decision was neither
    arbitrary nor unreasonable.           As such, we discern no basis to
    disturb the decision.
    II.
    E.T.     further   contends      that     HCBSS       violated   Medicaid
    Communication No. 10-09.       Medicaid Communication No. 10-09 states:
    If additional verifications are needed
    and the applicant or their representative does
    not respond to the worker's request after a
    8                                A-0403-16T4
    time period, as specified by the Agency, an
    additional request for information must be
    sent   informing   the   applicant   of   what
    documentation is still needed in order to
    determine their eligibility. This letter will
    also    inform   the   applicant    or   their
    representative that if the information is not
    received within the specified time period form
    the receipt of the request, the case will be
    denied.
    . . . .
    If the applicant or their representative
    continues to fail to provide the requested
    information, or fails to act within the spirit
    of   cooperation,   a   denial   letter   with
    applicable New Jersey Administrative Code
    citations must be sent to the applicant.
    After the denial letter is sent, no further
    documentation will be accepted by the Agency.
    The applicant or their representative will be
    informed that a new application must be
    submitted; however, verifications from the
    previous application shall be utilized in the
    new application where applicable.        Every
    application must have a disposition regarding
    eligibility within these new timeframes,
    except     when     documented     exceptional
    circumstances arise.
    Although Stern claimed that Future Care did not receive the
    September 3 notice, he did not dispute that HCBSS sent the notice
    to the correct address.   A properly addressed letter which is not
    returned is deemed received.   See First Resolution Inv. Corp. v.
    Seker, 
    171 N.J. 502
    , 506 (2002) (citing Morristown Mem'l Hosp. v.
    Caldwell, 
    340 N.J. Super. 562
    , 564 (App. Div. 2001)).
    9                         A-0403-16T4
    The record supports that multiple attempts were made by HCBSS
    to   notify   Future   Care    regarding    the   missing   verifications.
    Saliently, Stern testified that he was aware of the September 3
    notice when he corresponded with HCBSS.
    Although the ALJ found as fact that E.T. did not receive the
    notice, the Director is not bound by the ALJ's fact-finding and
    may adopt, modify, or reject the ALJ's decision.             N.J.A.C. 1:1-
    18.3.    Here, the Director modified the ALJ's decision because
    sufficient credible evidence found within the record demonstrated
    that the September 3 notice was sent to E.T. It was not arbitrary,
    capricious, or unreasonable for the Director to reject the ALJ's
    finding that the September 3 notice was sent to Future Care.
    Again, we discern no basis to disturb the decision on this score.
    III.
    Finally, E.T. argues that the court should award Medicaid
    benefits due to the failure of HCBSS to comply with the duty to
    assist with E.T.'s Medicaid application.                Contrary to E.T.'s
    argument,     controlling     regulations   do    not   require   the     state
    Medicaid agency to obtain all application information on its own.
    See 
    42 C.F.R. § 435.948
    (a).          The regulation directs the state
    Medicaid agency to obtain limited information only "to the extent
    the agency determines such information is useful to verifying the
    financial eligibility of an individual."           
    Ibid.
    10                                  A-0403-16T4
    There is no regulation that requires agencies to obtain
    information about a Medicaid applicant's bank records from an
    electronic service.         See 
    42 C.F.R. § 435.952
    (c).             Furthermore,
    there is no regulation that precludes the state Medicaid agency
    from   obtaining     such    information       directly    from    the    Medicaid
    applicant.       
    Ibid.
        In New Jersey, the law requires the Medicaid
    applicant to provide such information and verifications to the
    relevant agency.          N.J.A.C. 10:71-2.2(e); N.J.A.C. 10:71-3.1(b).
    As a participant in the application process, an applicant shall
    assist    the    county    welfare    agency    in   securing     evidence       that
    corroborates his or her statements.             N.J.A.C. 10:71-2.2(e)(2).
    Here, HCBSS requested specific verifications from E.T. on
    September    3.     Future    Care    was    aware   of   the   notice     and    the
    information requested by HCBSS before the September 29 deadline.
    However, the requested verifications were not provided, and there
    was no request for additional time in order to comply.                   Since E.T.
    both failed to provide the requested verification and failed to
    satisfy    the    requirements       imposed   on    Medicaid     applicants       by
    N.J.A.C. 10:71-2.2(e) and N.J.A.C. 10:71-3.1(b),                  the    denial of
    E.T.'s August 6 Medicaid application was grounded in the applicable
    regulations and was not arbitrary, capricious, or unreasonable.
    Finally, E.T. argues that the decision approving his November
    Medicaid application should have been retroactive to August 6.
    11                                  A-0403-16T4
    This argument is without merit as in contravention of applicable
    law.    Although E.T.'s November application was granted, it was
    after the requirements imposed by the Administrative Code for
    determining eligibility were satisfied.      As the Director held, and
    we agree, E.T. did not satisfy those requirements in his August 6
    application and his eligibility for the benefits as of that date
    was not established.
    We conclude E.T.'s remaining arguments, not specifically
    addressed herein, lack sufficient merit to warrant discussion in
    a written opinion.     R. 2:11-3(e)(1)(E).
    Affirmed.
    12                            A-0403-16T4