Moretz v. Muakkassa , 137 Ohio St. 3d 171 ( 2013 )


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  • [Cite as Moretz v. Muakkassa, 
    137 Ohio St.3d 171
    , 
    2013-Ohio-4656
    .]
    MORETZ ET AL., APPELLEES, v. MUAKKASSA, APPELLANT, ET AL.
    [Cite as Moretz v. Muakkassa, 
    137 Ohio St.3d 171
    , 
    2013-Ohio-4656
    .]
    Trials—Evidence—Hearsay—Learned-treatise               exception—Evid.R.   803(18)—
    Illustrations from medical textbooks are subject to learned-treatise
    hearsay exception and are not admissible into evidence as exhibit over
    objection of party—Interrogatories—When both content and form of
    proposed interrogatory are proper, Civ.R. 49 requires trial court to
    submit      interrogatory to jury—R.C. 2317.421—Expert testimony not
    required for admission of evidence of write-offs, reflected on medical bills
    and statements, as prima facie evidence of reasonable value of medical
    services.
    (No. 2012-0797—Submitted April 9, 2013—Decided October 24, 2013.)
    APPEAL from the Court of Appeals for Summit County,
    No. 25602, 
    2012-Ohio-1177
    .
    ________________
    SYLLABUS OF THE COURT
    1. Illustrations from medical textbooks are subject to the learned-treatise hearsay
    exception set forth in Evid.R. 803(18) and therefore shall not be admitted
    into evidence as an exhibit over the objection of a party.
    2. When both the content and the form of a proposed interrogatory are proper,
    Civ.R. 49 imposes a mandatory duty upon the trial court to submit the
    interrogatory to the jury.
    3. R.C. 2317.421 obviates the necessity of expert testimony for the admission of
    evidence of write-offs, reflected on medical bills and statements, as prima
    facie evidence of the reasonable value of medical services. (R.C.
    2317.421, construed.)
    SUPREME COURT OF OHIO
    _______________
    O’CONNOR, C.J.
    {¶ 1} In this appeal, we review four issues from the Ninth District Court
    of Appeals, which upheld the trial court’s judgment entering a jury verdict against
    appellant, Kamel Muakkassa, M.D., in favor of appellees, Larry J. Moretz and
    Nicole L. Moretz. For the reasons explained, we hold that the court of appeals
    improperly affirmed the judgment.        We conclude that the court of appeals
    properly affirmed the trial court’s decision to grant the Moretzes leave to file late
    a transcript of a videotaped deposition, because the trial court’s error, if any, was
    harmless. But we hold that it improperly affirmed the trial court’s decisions (1) to
    admit, over objection, as an exhibit an illustration from a learned treatise, (2) to
    refuse to submit a properly drafted interrogatory to the jury, and (3) to prohibit
    Dr. Muakkassa from presenting evidence of “write-offs” to contest the Moretzes’
    medical bills without a foundation of expert testimony on the reasonable value of
    the medical services rendered. We further hold that these errors, taken together,
    deprived Dr. Muakkassa of a fair trial. Accordingly, we reverse the judgment of
    the Ninth District Court of Appeals, and we remand this case to the trial court for
    a new trial.
    RELEVANT BACKGROUND
    The surgery
    {¶ 2} On September 28, 2005, Larry J. Moretz underwent surgery to
    remove a grapefruit-sized mass from his pelvis. The mass was discovered in May
    2005 when Mr. Moretz sought treatment at an emergency room for pain in his
    lower back. The emergency-room physician directed Mr. Moretz to follow up
    with his family physician. In turn, the family physician referred him to Dr.
    Muakkassa, a board-certified neurosurgeon. Dr. Muakkassa diagnosed an anterior
    sacral meningocele.
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    January Term, 2013
    {¶ 3} A meningocele is a type of congenital cyst. A sacral meningocele
    is a cyst located at the lowest part of the spinal cord next to the tailbone.
    “Anterior” means that the cyst was growing from the front of the spine or, in other
    words, from the back to the stomach. Anterior cysts are rare.
    {¶ 4} Dr. Muakkassa recommended that Mr. Moretz consult Gary B.
    Williams, M.D., a general surgeon, for removal of the cyst using a laparoscopic
    approach.      Ultimately, because Dr. Williams’s attempt to remove the cyst
    laparoscopically was not successful, he surgically opened Mr. Moretz’s abdomen,
    according to the contingency plan. Dr. Williams moved the organs and other
    structures out of the way in order to expose the cyst.1
    {¶ 5} Once the cyst was exposed, Dr. Williams put a surgical stitch at the
    bottom and at the top of the cyst and then cut out the cyst. Dr. Muakkassa entered
    the operating room periodically to check on the progress of the procedure and
    confirmed for Dr. Williams that the stitches had closed the cyst, so that no
    cerebral spinal fluid was leaking. Dr. Muakkassa did not “scrub in,” i.e., he did
    not participate in the surgery or perform any part of the procedure himself.
    {¶ 6} Dr. Williams submitted tissue from the cyst to a pathologist for
    analysis. The pathologist’s report reflected the diagnosis as “soft tissue with a
    neurenteric cyst.” A neurenteric cyst is also a type of congenital cyst.
    {¶ 7} As a result of the surgery, Mr. Moretz permanently lost bladder,
    bowel, and sexual function. The Moretzes filed this action against Drs. Williams
    and Muakkassa and alleged that their malpractice had caused Mr. Moretz’s
    injuries. The case against Dr. Muakkassa proceeded to trial.
    {¶ 8} At trial, the Moretzes contended that Dr. Muakkassa should never
    have recommended that the cyst be accessed through Mr. Moretz’s abdomen.
    1. The parties do not dispute that only Dr. Williams was qualified to perform laparoscopic surgery
    or that only Dr. Williams was qualified to perform surgery to open Mr. Moretz’s abdomen and
    move the internal organs to expose the cyst.
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    SUPREME COURT OF OHIO
    Also central to their case was the nature of the role Dr. Muakkassa was supposed
    to play in the removal of Mr. Moretz’s cyst, once it was exposed through the
    abdomen.
    Motion in limine
    {¶ 9} The Moretzes filed a motion in limine that sought to prohibit Dr.
    Muakkassa from offering evidence or making any argument at trial that the
    reasonable value of the medical services associated with Mr. Moretz’s injuries
    was the amount equal to the actual amount accepted as full payment for the
    services after the “write-off”2 unless he supported that argument with expert
    testimony.
    {¶ 10} The trial court granted the motion and held that “the issue here is
    not whether Defendant can present evidence of the write-offs, but whether he can
    do so without expert testimony in support of this evidence.” The trial court
    explained that by enacting R.C. 2317.421, the General Assembly created a
    statutory presumption that medical bills reflect the reasonable value of medical
    services, but it held that the legislature “has not created any such presumption for
    write-off payments.” Accordingly, it held that evidence of write-offs was not
    admissible unless Dr. Muakkassa supported it with expert testimony.
    Civ.R. 32(A) motion
    {¶ 11} On the first day of the trial, after the jury was impaneled and
    sworn, Dr. Muakkassa’s counsel orally moved to preclude the Moretzes from
    playing the videotaped deposition of their expert witness, board-certified
    neurosurgeon Gary C. Dennis, M.D., on the ground that the transcript had not
    been timely filed. Civ.R. 32(A) requires that any deposition intended to be used
    as evidence “must be filed at least one day before the day of trial or hearing unless
    2. “A ‘write-off’ is the difference between the original amount of a medical bill and the amount
    accepted by the medical provider as the bill’s full payment.” Robinson v. Bates, 
    112 Ohio St.3d 17
    , 
    2006-Ohio-6362
    , 
    857 N.E.2d 1195
    , ¶ 10. See also Jaques v. Manton, 
    125 Ohio St.3d 342
    ,
    
    2010-Ohio-1838
    , 
    928 N.E.2d 434
    , ¶ 14.
    4
    January Term, 2013
    for good cause shown the court permits a later filing.” And although the trial
    court acknowledged that the defense was “absolutely correct” that a violation had
    occurred, it excused the Moretzes’ failure to file the transcript as “technical
    noncompliance” and permitted the video deposition to be played for the jury that
    day. Defense counsel had received the video transcript a few days before, and the
    trial court concluded that Dr. Muakkassa had not been ambushed by the late
    filing. Trial commenced, and the transcript was filed with the court the following
    day.
    Allegations of malpractice
    {¶ 12} At trial, Mr. Moretz testified that after initially meeting with Dr.
    Muakkassa and submitting to testing, Dr. Muakkassa explained to him that he had
    a hole in his tailbone and the membrane surrounding the spinal cord, permitting
    spinal fluid to force its way out. Dr. Muakkassa recommended that Dr. Williams
    be consulted so that the possibility of laparoscopic surgery to treat the cyst could
    be explored, with the understanding that if laparoscopic surgery failed, Dr.
    Williams could open up Mr. Moretz’s abdomen and “move everything out of the
    way” so that the cyst could be accessed. Mr. Moretz understood that if an open
    surgery took place, once the cyst was exposed, Dr. Muakkassa would remove it
    because he was the neurosurgeon and the cyst was attached to the spinal cord.
    {¶ 13} The Moretzes also presented the video deposition of Dr. Dennis,
    who testified that Mr. Moretz’s surgery required the expertise of a neurosurgeon.
    Dr. Dennis described his understanding of the standard of care applicable to a
    neurosurgeon when performing a surgical procedure on a meningocele:3
    3. Dr. Dennis explained that there is a “covering of the spinal cord that we call the meninges.”
    When this “outer envelope” forms a sac or a cyst, it is called a meningocele. A meningocele,
    which is a neural-tube-closure defect, can occur anywhere along the spine. He explained that
    meningoceles used to be more prevalent until folic acid began to be used as an additive in cereals
    in the mid- to late 1990s.
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    SUPREME COURT OF OHIO
    Well, when you operate on those structures, one thing you
    need is you need magnification. So as a general rule, you can use
    either loupes, which are little telescopic glasses or you can use a
    microscope. * * * And the other is a way to identify the nerves
    themselves. One can inspect an area but, usually, when you have
    abnormalities that are congenital, sometimes it’s hard to tell a
    difference between a piece of fibrous tissue and a nerve.
    Especially, when the nerves are little rootlets, which are very tiny.
    So in cases like that, we always use a nerve stimulator. That’s, of
    course, the way I was trained and that’s the way all neurosurgeons
    are trained in the United States.
    {¶ 14} Accordingly, Dr. Dennis opined that Dr. Muakkassa proximately
    caused Mr. Moretz’s injuries when he breached the standard of care applicable to
    a neurosurgeon.     First, Dr. Muakkassa failed to “scrub in,” i.e., he did not
    physically assist in the removal of the cyst, but merely observed. Second, he
    failed to use, or recommend that Dr. Williams use, magnification to identify and
    protect the nerves. Third, he failed to use, or recommend that Dr. Williams use,
    stimulation to identify and protect the nerves.
    {¶ 15} Fourth, Dr. Dennis explained that Dr. Muakkassa had failed to
    recommend the best approach for reaching the cyst. He testified that the only
    rarity in Mr. Moretz’s condition was the anterior location of the cyst. And his
    review of the literature disclosed that it is easier to operate on anterior cysts by
    using a posterior approach, i.e., by going through the back, “because then you can
    see the origin of the nerve roots.”
    {¶ 16} Because Mr. Moretz permanently lost bladder, bowel, and sexual
    function as a result of the surgery, Dr. Dennis opined that Dr. Williams had cut
    nerves while operating on the cyst. He explained that because Mr. Moretz’s cyst
    6
    January Term, 2013
    had been there for a long time, “the nerves are going to be plastered to the side of
    it.” Dr. Dennis acknowledged that the pathologist had found no nerves in the
    tissue that was submitted for analysis, but reasoned that the pathologist’s finding
    did not undermine his position, because the entire cyst was not excised.
    Rebuttal of the allegations
    {¶ 17} Dr. Muakkassa testified in his own defense and explained that after
    ordering and reviewing CT scans and an MRI, he diagnosed Mr. Moretz as having
    an anterior sacral meningocele. He testified that the MRI, which is “extremely
    sensitive,” showed that there were no nerves in Mr. Moretz’s cyst. A radiologist
    also concluded from the MRI films that there were no nerves in Mr. Moretz’s
    cyst.
    {¶ 18} In Dr. Muakkassa’s view, there were no nerves in the cyst and thus
    the cyst did not require the expertise of a neurosurgeon. The trouble was the
    “extremely rare” anterior location of the cyst and the difficulty of getting to it in
    the first place.
    {¶ 19} Dr. Muakkassa testified that “in the old days,” neurosurgeons had
    to treat anterior cysts using a posterior approach. And he acknowledged that
    some still do. Dr. Muakkassa testified about advancements in the treatment of
    anterior cysts, including removal by general surgeons using laparoscopic
    techniques and an anterior approach, which he recommended to Mr. Moretz and
    which Mr. Moretz ultimately opted to pursue.
    {¶ 20} Dr. Muakkassa understood that if laparoscopic surgery failed, Dr.
    Williams would open Mr. Moretz’s abdomen and remove the cyst, and Dr.
    Muakkassa would be present to make sure that there was no spinal fluid leaking
    after the cyst was closed. Dr. Muakkassa testified that in any event, he was
    available to scrub in and physically help Dr. Williams, if he had been needed and
    if he had been asked.
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    SUPREME COURT OF OHIO
    {¶ 21} Dr. Muakkassa testified that he did not use magnification or
    encourage Dr. Williams to use magnification because it was not necessary. If
    there had been nerves, he contended, they would have been large enough for him
    to see with the naked eye, even without scrubbing in. Similarly, he explained that
    nerve stimulation, which is used to protect the spinal cord, was not necessary
    because “there is no spinal cord in that area to monitor.”
    {¶ 22} Dr. Muakkassa testified that he discovered that he was wrong
    about Mr. Moretz having a meningocele when he reviewed the report of the
    pathologist, who had conclusively determined that the mass was a neurenteric
    cyst. And he explained that by definition, neurenteric cysts have no nerves.
    {¶ 23} On cross-examination, counsel attempted to elicit testimony from
    Dr. Muakkassa that meningoceles located at the anterior sacral position have
    nerves. Dr. Muakkassa disagreed.4 At that point, over defense objection, counsel
    produced an illustration,5 which had been photocopied from a medical textbook
    authored by Edward C. Benzel, M.D. The textbook was entitled “Spine Surgery:
    Techniques, Complication Avoidance, and Management,” and the illustration was
    entitled, “anterior sacral meningocele.” This exchange then followed:
    Q.       Doctor, does this accurately depict the anatomy of
    an anterior sacral meningocele, do you believe?
    A.       No.
    Q.       You don’t. Okay. So you don’t believe there is a
    potential for the nerve roots to be over the sac; is that correct?
    A.       Correct.
    4. According to Dr. Muakkassa’s testimony, posterior meningoceles can have nerves when they
    occur in children, but anterior sacral meningoceles do not.
    5. The illustration was later marked Exhibit 36.
    8
    January Term, 2013
    {¶ 24} Dr. Muakkassa also presented the expert testimony of board-
    certified neurosurgeon Mark R. McLaughlin, M.D., who also testified that Mr.
    Moretz had a neurenteric cyst, not a meningocele. Dr. McLaughlin explained that
    neurenteric cysts are abnormalities that occur while the fetus is forming and that
    consist of “an area of tissue that fails to properly form * * * while the tissues are
    all migrating into their appropriate position.” “It’s something that is associated
    with spinal abnormalities, but it doesn’t have nervous tissue in it; and it’s really
    more of a digestive gut abnormality than it is a nervous system abnormality.”
    Accordingly, he testified that Dr. Williams, a general surgeon, was the “best
    suited doctor” to approach the cyst and that it was “perfectly appropriate” for Dr.
    Muakkassa to simply be in the operating room as an advisor.
    {¶ 25} On cross-examination, counsel questioned Dr. McLaughlin
    extensively about the standard of care for the treatment of meningoceles and, in
    doing so, confronted him with Dr. Benzel’s illustration:
    Q.      And in this authoritative text don’t they show nerve
    roots here stretched over the sac?
    A.      Yes, they do.
    Q.      You wouldn’t disagree that that is what can occur,
    do you?
    A.      No, that is what can occur. And a neurenteric cyst
    can look very similar to that.
    {¶ 26} On redirect, the following exchange occurred:
    Q.      Did anyone identify a nerve coursing over the cyst?
    A.      No, not in the operative report.
    ***
    9
    SUPREME COURT OF OHIO
    Q.       You have been on the stand here on cross-
    examination for over an hour and 15 minutes and you have been
    asked over and over about the care and treatment of an anterior
    sacral meningocele.
    Was this an anterior sacral meningocele?
    A.       No, it was not.
    {¶ 27} Dr. Williams also testified.6 He explained that he had assumed that
    Dr. Muakkassa would actively participate in Mr. Moretz’s surgery as co-surgeon,
    but Dr. Muakkassa did not scrub in. Nevertheless, Dr. Muakkassa was in the
    operating room at times during Mr. Moretz’s surgery, and he looked into Mr.
    Moretz’s abdomen and observed what Dr. Williams was doing.                     During the
    surgery, Dr. Williams asked Dr. Muakkassa if there was anything special that he
    needed to do, and Dr. Muakkassa answered that there was not. Dr. Williams
    testified that there was no need for Dr. Muakkassa to scrub in during the surgery.
    Even so, at one point he invited Dr. Muakkassa to scrub in, but Dr. Muakkassa
    declined and stated that Dr. Williams was doing fine. Indeed, Dr. Williams
    testified that had he asked Dr. Muakkassa, “would you scrub in and help me,” he
    had “no doubt” that Dr. Muakkassa would have done so.
    {¶ 28} On cross-examination, Dr. Williams testified that he is not
    qualified to perform neurosurgery and is not trained in the surgical treatment of
    meningoceles. He also testified that he had assumed that Dr. Muakkassa would
    have taken care of any necessary nerve monitoring, and if Dr. Muakkassa had told
    him that he needed to use magnification or stimulation, he would have done so.
    6. The record reflects that both parties intended to call Dr. Williams as a witness. For Dr.
    Williams’s convenience, the Moretzes agreed to delay their examination of him until after he
    testified in Dr. Muakkassa’s case-in-chief.
    10
    January Term, 2013
    Admission of the exhibit
    {¶ 29} At the close of evidence, the Moretzes moved to admit the
    illustration as an exhibit, and Dr. Muakkassa objected on the ground that “the
    authoritative text wasn’t cross-examined.” In deciding the issue, the trial court
    reasoned that “the fact that this depiction comes from a learned treatise does not
    obviate the fact that it is, in fact, an artistic diagram, and as such, presuming it is
    properly authenticated as accurately representing the anatomy in question, is
    properly admissible.”           Because it concluded that Dr. McLaughlin had
    authenticated the illustration, the trial court admitted it as evidence.
    Rejection of the interrogatory
    {¶ 30} Before       charging the        jury,    the   trial   court     reviewed      the
    interrogatories and verdict forms with counsel. While doing so, it rejected an
    interrogatory proposed by Dr. Muakkassa that would have required the jurors, in
    the event of an adverse verdict, to specify in what respect he had been negligent.
    Defense counsel argued that he thought there were four acts that Dr. Dennis had
    described as negligent but that he could only remember (1) the failure to scrub in,
    (2) the failure to use magnification, and (3) the failure to use stimulation.7 When
    defense counsel told the court that he could not remember the fourth, the
    Moretzes’ attorney provided it: “Posterior approach.” Defense counsel agreed,
    “Yeah, that he should have used the posterior approach rather than anterior
    approach.”
    {¶ 31} The trial court held, “I don’t find that there are multiple allegations
    of negligence separate and independent from one another, and so I’m not going to
    allow that interrogatory.” In the trial court’s view, Dr. Dennis’s criticisms all
    7. Although counsel did not specify at the time, the record is clear that Dr. Dennis’s testimony was
    also that Dr. Muakkassa breached the standard of care in failing to instruct Dr. Williams to use
    magnification and in failing to instruct Dr. Williams to use nerve stimulation.
    11
    SUPREME COURT OF OHIO
    boiled down to one allegation: that Dr. Muakkassa breached the standard of care
    because he failed to scrub in.
    Jury verdict
    {¶ 32} Six jurors concluded that Dr. Muakkassa was negligent and that his
    negligence proximately caused Mr. Moretz’s injuries. The same six jurors found
    the total loss to be $995,428.73. The damages interrogatories disclosed that the
    verdict represented $205,828.73 in economic loss, including $125,869.13 in
    medical bills, $539,600 in noneconomic loss to Mr. Moretz, and $250,000 in
    noneconomic loss to Mrs. Moretz.
    {¶ 33} In light of the $500,000 statutory cap on noneconomic damages,
    the trial court reduced the award to Mr. Moretz by $39,600. And it granted Dr.
    Muakkassa’s motion for setoff due to the settlement reached with Dr. Williams,
    thereby reducing the jury verdict by an additional $195,400. After awarding the
    Moretzes prejudgment interest, the trial court entered a final judgment against Dr.
    Muakkassa in the amount of $953,858.08. Both parties appealed.8 The court of
    appeals affirmed.
    The Ninth District litigation
    {¶ 34} On appeal, Dr. Muakkassa raised four assignments of error that are
    relevant here.
    {¶ 35} First, he argued that the trial court had abused its discretion by
    permitting the Moretzes to play the video deposition of their expert witness, Dr.
    Dennis, even though they had not timely filed the transcript of the deposition or
    shown good cause for the late filing, as required by Civ.R. 32(A). 2012-Ohio-
    1177, ¶ 7. Dr. Muakkassa contended that he would have been entitled to a
    directed verdict had the video deposition been properly excluded. But because
    Dr. Muakkassa was not surprised or in any way prejudiced by the late filing, the
    8. The Moretzes raised one assignment of error, not at issue in this appeal, which unsuccessfully
    sought to reverse the setoff. 
    2012-Ohio-1177
    , at ¶ 59-60.
    12
    January Term, 2013
    Ninth District affirmed the trial court’s decision to permit the video deposition to
    be played for the jury. Id. at ¶ 10.
    {¶ 36} Second, Dr. Muakkassa argued that the trial court had abused its
    discretion when it refused to submit to the jury an interrogatory requiring the
    jurors to specify in what respect it found him negligent. According to the court of
    appeals, the trial court rejected the interrogatory for two reasons: “(1) all
    allegations of negligence were dependent upon his failure to scrub in to the
    surgery, and (2) the narrative form was likely to confuse the jury.” Id. at ¶ 14.
    Even though it recognized that Dr. Dennis had testified that Dr. Muakkassa
    violated the standard of care in three separate ways, the Ninth District affirmed
    because “[t]here is no evidence that Dr. Muakkassa could have used either
    magnification or nerve stimulation techniques without scrubbing in to the
    procedure.” Id. at ¶ 16.
    {¶ 37} Third, Dr. Muakkassa argued that the trial court had abused its
    discretion by admitting as an exhibit the medical illustration from a learned
    treatise. The court of appeals acknowledged that Evid.R. 803(18) permits the
    admission of statements from learned treatises only when offered in connection
    with an expert witness’s testimony. Id. at ¶ 18. And it acknowledged that learned
    treatises “ ‘may not be received as exhibits.’ ” Id., quoting Evid.R. 803(18).
    {¶ 38} But because Dr. McLaughlin testified that the illustration is
    accurate, that the text is authoritative, and that the relevant chapter is “excellent,”
    the court of appeals concluded that the exhibit was properly authenticated, and
    therefore admissible, as “an artistic rendering of human anatomy.” Id. at ¶ 19.
    {¶ 39} The Ninth District reasoned that Evid.R. 803(18) “is primarily
    aimed at passages in treatises containing ‘theories and opinions’ ” of the author.
    Id. at ¶ 24, quoting Piotrowski v. Corey Hosp., 
    172 Ohio St. 61
    , 69, 
    173 N.E.2d 355
     (1961). The court of appeals concluded that Evid.R. 803(18) did not apply
    because the rule was meant to address “statements” and the only statement that
    13
    SUPREME COURT OF OHIO
    the medical illustration asserted was that it accurately depicted an anterior sacral
    meningocele. Id. at ¶ 25. Because in its view, Dr. McLaughlin adopted that
    assertion as his own,9 the court concluded that the illustration was not hearsay and
    therefore was not subject to the rule. Finally, the court of appeals concluded that
    admission of the exhibit did not prejudice Dr. Muakkassa, because the illustration
    did not tend to prove that Mr. Moretz had a meningocele. Id. at ¶ 26.
    {¶ 40} Finally, Dr. Muakkassa argued that the trial court incorrectly
    excluded     evidence     of    write-offs    without     expert    testimony      regarding
    reasonableness. The court of appeals affirmed that holding on the ground that the
    presumption of reasonableness of medical bills codified at R.C. 2317.421, which
    obviates the need for foundational expert testimony, applies to plaintiffs and not
    defendants. Id. at ¶ 41-42.
    {¶ 41} We accepted Dr. Muakkassa’s appeal under our discretionary
    jurisdiction. 
    132 Ohio St.3d 1481
    , 
    2012-Ohio-3334
    , 
    971 N.E.2d 960
     (accepting
    Proposition of Law No. IV); 
    132 Ohio St.3d 1527
    , 
    2012-Ohio-4308
    , 
    974 N.E.2d 1206
     (accepting Proposition of Law Nos. I, II, and III on reconsideration). The
    four propositions of law before us assert:
    Proposition of Law No. 1: The Ninth District’s decision
    excusing a party from the mandatory filing requirements for
    depositions has effectively rendered Civ.R. 32(A) meaningless and
    the end result will be uncertainty throughout Ohio as to the
    requisite procedures for filing depositions pursuant to Civ.R.
    32(A).
    Proposition of Law No. 2: The Ninth District’s decision
    allowing for the admission of a portion of a medical textbook as a
    9. Dr. McLaughlin’s testimony was that a nerve root “can” be stretched over an anterior sacral
    meningocele as depicted in the illustration, not that it was in this instance.
    14
    January Term, 2013
    trial exhibit is both legally and factually flawed, in direct conflict
    with Evid.R. 803(18) and the end result will be uncertainty
    throughout Ohio as to the proper use of learned treatises.
    Proposition of Law No. 3: The Ninth District’s decision
    disallowing a jury interrogatory regarding appellees’ multiple
    claims of negligence is legally and factually flawed, is internally
    inconsistent and contradictory, is in direct conflict with decisions
    rendered by this court and other appellate courts throughout Ohio
    and effectively renders Civ.R. 49(B) meaningless.
    Proposition of Law No. 4: The Ninth District’s decision
    requiring that evidence of “write-offs” of medical bills be
    supported by expert testimony is in direct conflict with this court’s
    decision in Jaques v. Manton, 
    125 Ohio St.3d 342
    , 2010-Ohio-
    1838, 
    928 N.E.2d 434
    , and has, consequently, redefined the
    collateral source rule as set forth by this court.
    {¶ 42} We now address each in turn.
    ANALYSIS
    Civ.R. 32(A)
    {¶ 43} The Ninth District properly affirmed the trial court’s decision to
    grant the Moretzes leave to file late the transcript of Dr. Dennis’s videotaped
    deposition even though the trial court failed to expressly make a determination
    that good cause existed for the delay.
    {¶ 44} Civ.R. 32(A) provides: “Every deposition intended to be presented
    as evidence must be filed at least one day before the day of trial or hearing unless
    for good cause shown the court permits a later filing.”
    {¶ 45} The rule imposes a mandatory duty to file certain depositions at
    least one day before trial. The Moretzes filed the deposition transcript on the
    15
    SUPREME COURT OF OHIO
    second day of trial. There can be no dispute that the Moretzes failed to comply
    with the timing requirement of Civ.R. 32(A).
    {¶ 46} “However hurried a court may be in its efforts to reach the merits
    of a controversy, the integrity of procedural rules is dependent upon consistent
    enforcement because the only fair and reasonable alternative thereto is complete
    abandonment.” Miller v. Lint, 
    62 Ohio St.2d 209
    , 215, 
    404 N.E.2d 752
     (1980).
    We reaffirm that important principle today. Trial courts have a duty to ensure
    proper adherence to the governing rules, including Civ.R. 32(A), in order to
    afford fairness to all parties.
    {¶ 47} Although the trial court’s duty to enforce Civ.R. 32(A)—including
    the duty to permit a late filing for good cause shown—was clear and unequivocal,
    its holding in this regard was murky and tentative. The trial court acknowledged
    that a late filing can be excused only for good cause, but it failed to make an
    express finding on cause. But the court made sufficient inquiry to establish that
    Dr. Dennis’s trial deposition was not taken until the Wednesday before trial, July
    7, 2010. And on the first day of trial, July 12, 2010, when defense counsel moved
    to exclude Dr. Dennis’s videotaped testimony based on the failure to comply with
    Civ.R. 32(A), the Moretzes’ counsel told the court that he still had not received a
    transcript.
    {¶ 48} In deciding whether to permit a late filing, the trial court explained
    that the rules, including Civ.R. 32(A), are designed to prevent and guard against
    undue surprise and trial by ambush. And it held that “in light of the fact that this
    was designated a trial deposition, at all times was described as such for good—I
    find that there is no surprise in this matter and that I will permit the playing of the
    video deposition despite the Plaintiffs’ technical noncompliance with 32(A).”
    (Emphasis added.)
    {¶ 49} In explaining its reasons for permitting a late filing, the trial court
    used the words “for good,” which we presume was a truncated preamble to a
    16
    January Term, 2013
    good-cause finding that the trial court unfortunately never made express.
    Moreover, the trial court’s characterization of the Civ.R. 32(A) violation as “a
    mere technical noncompliance” was apparently an inartful way of saying “good
    cause.” Use of the phrase “technical noncompliance” implies that the trial court
    acknowledged the late filing but excused it for a good reason, i.e., good cause.
    {¶ 50} In turn, the Ninth District held that “the trial court exercised proper
    discretion in determining there was good cause” to permit a later filing. 2012-
    Ohio-1177, ¶ 10. In doing so, the court of appeals engaged in an extensive
    discussion of why, on this record, a violation of Civ.R. 32(A) could not have
    prejudiced or surprised Dr. Muakkassa.         To that end, the court of appeals
    appropriately gave great weight to the fact that Dr. Muakkassa had ample notice
    that the Moretzes intended to use the deposition at trial.
    {¶ 51} Specifically, the court of appeals noted that one month before trial,
    the Moretzes filed a document entitled “Notice of Videotaped Trial Testimony of
    Gary C. Dennis, M.D.,” which reflected that “[t]he videotaped trial testimony will
    be used as evidence in the trial of this matter.” And five days before trial, Dr.
    Muakkassa’s attorney was in Baton Rouge, Louisiana, actively participating in
    Dr. Dennis’s trial deposition. We also note that Dr. Dennis testified that he has an
    active neurosurgery practice in Louisiana that calls on him to treat patients on
    both emergency and elective bases. In addition to treating patients at his office,
    Dr. Dennis provides neurosurgical care at three hospitals that serve “a very large
    area in Louisiana.” There is every indication that the timing of Dr. Dennis’s trial
    deposition was carefully coordinated by everyone involved, considering the
    schedules of one busy physician and three lawyers in the midst of trial
    preparation.
    {¶ 52} For all of these reasons, we hold that if the trial court committed
    any error in failing to expressly determine whether good cause existed for the
    delay, on this record, it was harmless.
    17
    SUPREME COURT OF OHIO
    Evid.R. 803(18)
    {¶ 53} The trial court abused its discretion when it granted the Moretzes’
    motion to admit as an exhibit a medical illustration from a learned treatise. In
    doing so, it refused to apply the hearsay rule that governs the use of learned
    treatises, Evid.R. 803(18).
    {¶ 54} In 2006, Ohio amended its hearsay rules by adopting Evid.R.
    803(18). 109 Ohio St.3d LXXXI, LXXXVII. This new exception to the hearsay
    rule permits the admission of statements from learned treatises during the
    testimony of expert witnesses. Evid.R. 803 provides:
    The following are not excluded by the hearsay rule, even
    though the declarant is available as a witness:
    ***
    (18) Learned Treatises.       To the extent called to the
    attention of an expert witness upon cross-examination or relied
    upon by the expert witness in direct examination, statements
    contained in published treatises, periodicals, or pamphlets on a
    subject of history, medicine, or other science or art, established as
    a reliable authority by the testimony or admission of the witness or
    by other expert testimony or by judicial notice. If admitted, the
    statements may be read into evidence but may not be received as
    exhibits.
    (Emphasis added.)
    {¶ 55} Evid.R. 803(18) replaced former Evid.R. 706, 109 Ohio St.3d
    LXXXI, which permitted the limited use of learned treatises only for
    impeachment purposes, and thus prohibited their use during direct examination.
    Evid.R. 803(18) was adopted in acknowledgement of the fact that in forming their
    18
    January Term, 2013
    opinions, expert witnesses necessarily rely on “background hearsay * * * in the
    form of the out-of-court statements of textbook authors, colleagues, and others.”
    2006 Staff Notes to Evid.R. 803(18). “The rule makes explicit the sources of the
    expert’s opinion, and in doing so both avoids disputes about the level of detail in
    their testimony and assists the trier of fact in evaluating that testimony.” 
    Id.,
    citing Beard v. Meridia Huron Hosp., 
    106 Ohio St.3d 237
    , 
    2005-Ohio-4787
    , 
    834 N.E.2d 323
    .
    The exhibit was hearsay, subject to Evid.R. 803(18)
    {¶ 56} The court of appeals improperly approved the trial court’s
    admission of the illustration as an exhibit by reasoning: “Although an illustration
    in a textbook could include ‘statements’ of the type Rule 803(18) was meant to
    address, exhibit 36 does not.” 
    2012-Ohio-1177
    , at ¶ 24.
    {¶ 57} We hold that illustrations from medical textbooks are subject to the
    learned-treatise hearsay exception set forth in Evid.R. 803(18) and therefore shall
    not be admitted into evidence as an exhibit over the objection of a party. The
    purpose of a medical illustration is to explicate the medical text. Because an
    illustration gives meaning to written statements, textbook authors use them to
    more fully explain complex medical concepts, anatomical structures, and
    conditions. Thus, they do not differ from text for purposes of the rule. When a
    party uses a medical illustration in connection with an expert’s testimony, the
    illustration is inextricably intertwined with both the author’s statements and the
    testimony of the expert witness. The simple act of separating the illustration from
    the text by photocopying does not divorce it from its context or somehow
    transform it into a neutral artist’s rendering.
    {¶ 58} The exhibit at issue in this case has a heading that reads, “Chapter
    83: Anterior Sacral Meningocele.” The medical illustration depicts what appears
    to be a cross-section of a spine and various other structures, identified by name,
    including a “ventral nerve root transversing pedicle” and the “terminal syrinx.” A
    19
    SUPREME COURT OF OHIO
    large balloon-like structure (not identified, but presumably the meningocele)
    protrudes in front of the spine, near the end of its length. The balloon has a
    darkened spot that is labeled “tumor.” Two thin tubes begin at what is labeled
    “spinal cord” and extend to the balloon-like structure. One of the tubes appears to
    wrap around it. The tubes are labeled, “nerve root stretched over sac.” Nothing is
    labeled “sac.” Underneath the illustration is the following caption: “Figure 83.1
    Illustration of a typical anatomic scenario regarding a congenital anterior sacral
    meningocele.      Intrathecal (filum terminale), intracystic, and extracystic-
    intrapelvic tumors may be associated.”
    {¶ 59} Exhibit 36 is a highly technical medical illustration that lacks clear
    meaning without interpretation from a medical expert. Although the context is
    not readily understandable, the illustration plainly makes the “statement” that
    nerves coming from the spinal cord are wrapped around a sac. The title and the
    caption invite the inference that the sac is a meningocele. And the caption makes
    the assertion that the illustration depicts a “typical anatomic scenario.”
    {¶ 60} The inescapable conclusion is that the exhibit was offered for the
    truth of the matter asserted by Dr. Benzel: anterior sacral meningoceles have
    nerves. Accordingly, in light of the objection, the trial court was required to
    prevent the jury from receiving the illustration as independent evidence.
    {¶ 61} We now turn our attention to an inquiry into the prejudice that
    resulted from the trial court’s error.
    Admission of the exhibit unfairly prejudiced Dr. Muakkassa
    {¶ 62} Dr. Benzel’s medical illustration was evidence bearing on a
    dispositive question, i.e., whether Mr. Moretz’s cyst had nerves. By admitting the
    illustration as an exhibit, the trial court failed to do what was required, i.e., it
    failed to prevent the jurors from giving excessive weight to Dr. Benzel’s
    illustration and from interpreting the illustration in the jury room on their own.
    20
    January Term, 2013
    {¶ 63} Evid.R. 803(18) contains “safeguards against unreliability and
    misuse”:
    Misunderstanding is guarded against by the fact that the statements
    in learned treatises come to the trier of fact only through the
    testimony of qualified experts who are on the stand to explain and
    apply the material in the treatise.      The rule provides that the
    treatise may be read into evidence but not received as an exhibit to
    prevent the trier from giving it excessive weight or attempting to
    interpret the treatise by itself.
    2006 Staff Notes to Evid.R. 803(18).
    {¶ 64} In this case, the Moretzes used the medical illustration as evidence
    to bolster their claim that Mr. Moretz’s cyst had nerves in it and to undermine Dr.
    Muakkassa’s position that the cyst had no nerves because it was a neurenteric
    cyst. Dr. Muakkassa does not object to the Moretzes’ reliance on the illustration.
    He objects to its admission into evidence as an exhibit.
    {¶ 65} In closing arguments, the Moretzes’ counsel emphasized the
    importance of the medical illustration by stating:
    We had a drawing up from the book published by Dr. Benzel that
    was a representative drawing of an anterior presacral meningocele
    of the type Larry had * * *.
    ***
    [J]ust to remind you that Plaintiffs’ Exhibit 36, which you
    will get, so, if you so choose, you can look at this * * *. Dr.
    McLaughlin, who, by the way, knows that doctor very well who
    prepared this text and thinks highly of him, whether this was a [sic]
    21
    SUPREME COURT OF OHIO
    representative of a type of cyst that Mr. Moretz had at that time
    and he indicated yes, because we were having this dispute about
    whether or not there are nerves here.
    ***
    * * * Certainly this is evidence that their expert indicated
    this is a cyst of the type that Mr. Moretz had that potentially had
    nerve root stretched over it.
    (Emphasis added.)
    {¶ 66} Dr. Williams testified that he is not qualified to perform
    neurosurgery and, likewise, not trained in the surgical treatment of meningoceles.
    On the other hand, he does have experience operating on neurenteric cysts. As
    the Moretzes’ counsel made clear during closing argument, “There was a fight in
    this case as to whether or not it was a meningocele * * *. * * * [I]f it’s not a
    meningocele, maybe they are not in the nervous system and maybe they don’t
    need a neurosurgeon * * *. You will determine that.” To that end, the Moretzes’
    counsel directed the jurors’ attention to Exhibit 36 and stated, “That has nerves in
    it.”
    {¶ 67} We agree with the Moretzes’ trial counsel that this case hinged on
    whether there were nerves in Mr. Moretz’s cyst. The Moretzes prevailed in
    convincing enough jurors that there were; they garnered the minimum number of
    votes necessary to sustain a verdict in their favor. But they did so by doing an end
    run around Evid.R. 803(18). During trial, the Moretzes’ counsel justified using
    the illustration to cross-examine Drs. Muakkassa and McLaughlin by invoking
    Evid.R. 803(18). As required by Evid.R. 803(18), before using the medical
    illustration to cross-examine Dr. McLaughlin, the Moretzes’ trial counsel laid a
    foundation by eliciting testimony from him that he believed Dr. Benzel’s medical
    textbook was authoritative. But later, when it was time to move for exhibits to be
    22
    January Term, 2013
    admitted into evidence, counsel changed gears and asserted that the illustration
    was not hearsay, because Dr. McLaughlin had adopted it as his own statement.
    {¶ 68} The trial court accepted the Moretzes’ argument and justified doing
    so by relying on an unreported court of appeals case, Robertson v. McCue, 9th
    Dist. Summit No. 19539, 
    2000 WL 14118
     (Jan. 5, 2000), that was decided six
    years before Evid.R. 803(18) was adopted.
    {¶ 69} In Robertson, a physician performed surgery on Robertson’s wrists.
    An unsuccessful result led to a malpractice suit. At trial, both parties prepared
    diagrams to demonstrate what they believed had happened during surgery. Expert
    testimony authenticated the physician’s diagram, but no expert testified as to the
    accuracy of Robertson’s diagram.
    {¶ 70} The trial court admitted the physician’s diagram but ruled that
    Robertson’s was inadmissible because no expert had authenticated it. The jury
    returned a verdict for the defense, and the Ninth District affirmed.
    {¶ 71} Robertson is factually distinguishable. To begin, the diagram in
    Robertson was not an illustration photocopied from a learned treatise. Robertson
    involved an original artist’s rendering that was generated for the purpose of
    litigation. Moreover, the relevant legal issue in Robertson was authentication of
    the exhibit, not whether it was hearsay admissible under an exception that did not
    even exist at the time. Even now, authentication is irrelevant under Evid.R.
    803(18) because learned treatises are not admissible as exhibits.
    {¶ 72} Even if Evid.R. 803(18) had been in effect when Robertson was
    decided, the Robertson court would have had no reason to analyze it. The exhibit
    in Robertson was not from a learned treatise. By the same token, Robertson gave
    the trial court here no justification for ignoring Evid.R. 803(18).
    {¶ 73} Nevertheless, the trial court in this case emphasized that the
    Robertson court had opined, “Given the technical, and unfamiliar, nature of the
    subject matter of this action, the court properly determined that ‘it would be very
    23
    SUPREME COURT OF OHIO
    unfair to submit this to the jury without any pictures.’ ” Robertson at *3. Even if
    that reasoning had been relevant under Evid.R. 803(18), it directly conflicts with
    that rule’s prohibition against jurors interpreting technical and unfamiliar material
    in the jury room by themselves, without the aid of an expert. Thus, the trial court
    here should have recognized that reliance on Robertson was misplaced.
    {¶ 74} Here, Evid.R. 803(18) clearly prohibited admission of the
    illustration as an exhibit. Nevertheless, it was so admitted, and the Moretzes’ trial
    counsel described the exhibit as proving that “that cyst has nerves.” Whether the
    cyst had nerves was central to the case and was hotly contested. In deciding that
    issue, the jurors were invited to interpret a highly technical medical illustration in
    the jury room, by themselves.
    {¶ 75} The trial court was required to exclude the illustration as an exhibit
    to prevent the jurors from giving it excessive weight and from attempting to
    interpret the material themselves. By failing to do what was required, the trial
    court deprived Dr. Muakkassa of his right to a fair jury deliberation.
    Proposed interrogatory
    {¶ 76} The trial court abused its discretion when it refused to submit to the
    jury a properly drafted interrogatory offered by Dr. Muakkassa.
    {¶ 77} The interrogatories proposed by Dr. Muakkassa stated:
    INTERROGATORY (A):
    Have plaintiffs proven by a preponderance of the evidence
    that Kamel Muakkassa, M.D. was negligent?
    ***
    IF THE ANSWER OF SIX OR MORE JURORS TO (A) IS
    “YES,”         COMPLETE                THE       ANSWER            TO
    INTERROGATORY (B).
    ***
    24
    January Term, 2013
    INTERROGATORY (B):
    State the respect in which you find Kamel Muakkassa was
    negligent.
    The trial court rejected Interrogatory (B).
    {¶ 78} Civ.R. 49(B) provides:
    The court shall submit written interrogatories to the jury, together
    with appropriate forms for a general verdict, upon request of any
    party prior to the commencement of argument. * * * The
    interrogatories may be directed to one or more determinative issues
    whether issues of fact or mixed issues of fact and law.
    {¶ 79} “The purpose of an interrogatory is to ‘test the jury’s thinking in
    resolving an ultimate issue so as not to conflict with its verdict.’ ” Freeman v.
    Norfolk & W. Ry. Co., 
    69 Ohio St.3d 611
    , 613, 
    635 N.E.2d 310
     (1994). When
    both the content and the form of a proposed interrogatory are proper, Civ.R. 49
    imposes a mandatory duty upon the trial court to submit the interrogatory to the
    jury. See 
    id.
     A proper interrogatory is designed to lead to “ ‘findings of such a
    character as will test the correctness of the general verdict returned and enable the
    court to determine as a matter of law whether such verdict shall stand.’ ” Id. at
    613-614, quoting Bradley v. Mansfield Rapid Transit, Inc., 
    154 Ohio St. 154
    , 160,
    
    93 N.E.2d 672
     (1950). Accordingly, “[w]hen the plaintiff’s allegations include
    more than one act of negligence, it is proper to instruct the jury to specify of what
    the negligence consisted.” Freeman at 614, citing Davison v. Flowers, 
    123 Ohio St. 89
    , 
    174 N.E. 137
     (1930), at paragraph four of the syllabus.            We have
    repeatedly approved interrogatories requesting the jury to state “ ‘in what respects
    the defendant was negligent.’ ” Freeman at 614, quoting Ragone v. Vitali &
    25
    SUPREME COURT OF OHIO
    Beltrami, Jr., Inc., 
    42 Ohio St.2d 161
    , 
    327 N.E.2d 645
     (1975), at paragraph two of
    the syllabus.
    {¶ 80} In this case, the trial court was incorrect when it held that all of Dr.
    Dennis’s allegations boiled down to a single complaint that Dr. Muakkassa did
    not scrub in for surgery.
    {¶ 81} Dr. Dennis testified that Dr. Muakkassa breached the standard of
    care in four ways: (1) he failed to scrub in to the surgery and operate himself, (2)
    he failed to use magnification or recommend that Dr. Williams use it, (3) he failed
    to use stimulation or recommend that Dr. Williams use it, and (4) he failed to
    recommend a posterior approach.
    {¶ 82} Dr. Muakkassa recommended and, in fact, arranged for Mr.
    Moretz’s surgery to proceed through his abdomen.           Three weeks before the
    surgery, Dr. Williams confirmed in writing that Mr. Moretz was scheduled for
    surgery on September 28, 2005, and that “[s]urgery will consist of a laparoscopic
    excision of a presacral mass, possible open.” Therefore, the allegation that Dr.
    Muakkassa was negligent in recommending the anterior approach is immaterial to
    when and if Dr. Muakkassa scrubbed in to surgery several weeks later.
    {¶ 83} While it is debatable on this record whether a surgeon can use
    magnification or stimulation himself if he does not scrub in to the surgery, the
    allegations here were also that Dr. Muakkassa was negligent in failing to
    recommend that Dr. Williams use magnification and stimulation. Dr. Muakkassa
    was in the operating room and observed the surgical field, at which time Dr.
    Williams asked for and received his guidance.               Dr. Williams testified
    unequivocally that he did not need Dr. Muakkassa to do the actual cutting on the
    cyst, but that “it made me comfortable that he agreed that what I was doing was
    proper.”   And although Dr. Williams did not believe that magnification or
    stimulation would have made a difference, he testified that he would have used
    both, if Dr. Muakkassa had recommended it.
    26
    January Term, 2013
    {¶ 84} Finally, magnification and stimulation are separate tools, which can
    be used independently and for different purposes. Magnification makes nerves
    more visible, while stimulation identifies nerves too tiny to see with
    magnification.     Dr. McLaughlin testified that whether magnification is used
    depends on how the surgeon was trained, while nerve stimulation is an option
    whose use varies by region.
    {¶ 85} Accordingly, because several distinct allegations of negligence
    were made, Dr. Muakkassa was entitled to have the jury specify of what the
    negligence consisted. Moreover, the narrative form of the proposed interrogatory
    was proper because it tracked the precise language that we approved in Freeman.
    The trial court’s error in rejecting the interrogatory deprived Dr. Muakkassa of his
    right to test the jury verdict.
    Damages evidence
    {¶ 86} The trial court abused its discretion when it prohibited Dr.
    Muakkassa from attempting to show that the reasonable value of medical services
    is equal to the amount paid after write-offs unless he laid a foundation through
    expert testimony.
    {¶ 87} On several occasions, we have had the opportunity to clarify the
    law on the use of evidence of write-offs in negligence actions. Robinson v. Bates,
    
    112 Ohio St.3d 17
    , 
    2006-Ohio-6362
    , 
    857 N.E.2d 1195
    ; Jaques v. Manton, 
    125 Ohio St.3d 342
    , 
    2010-Ohio-1838
    , 
    928 N.E.2d 434
    .              We have repeatedly
    recognized that “either the bill itself or the amount actually paid can be submitted
    to prove the value of medical services.” Robinson at ¶ 7.
    {¶ 88} In Robinson, we recognized that “R.C. 2317.421 makes * * * bills
    prima facie evidence of the reasonable value of charges for medical services.” Id.
    at ¶ 9. R.C. 2317.421 provides:
    27
    SUPREME COURT OF OHIO
    In an action for damages arising from personal injury or
    wrongful death, a written bill or statement, or any relevant portion
    thereof, itemized by date, type of service rendered, and charge,
    shall, if otherwise admissible, be prima-facie evidence of the
    reasonableness of any charges and fees stated therein for
    medication and prosthetic devices furnished, or medical, dental,
    hospital, and funeral services rendered by the person, firm, or
    corporation issuing such bill or statement, provided, that such bill
    or statement shall be prima-facie evidence of reasonableness only
    if the party offering it delivers a copy of it, or the relevant portion
    thereof, to the attorney of record for each adverse party not less
    than five days before trial.
    {¶ 89} Based on the plain language of the statute, in Robinson we affirmed
    the court of appeals’ holding that the trial court had erred when it refused to allow
    the original medical bills to be admitted into evidence. Id. at ¶ 9. But we noted
    that the court of appeals erred when it held that the collateral-source rule applied
    to exclude evidence of write-offs. Id. at ¶ 10. We explained that the collateral-
    source rule “prevents the jury from learning about a plaintiff’s income from a
    source other than the tortfeasor so that a tortfeasor is not given an advantage from
    third-party payments to the plaintiff.” Id. at ¶ 11. And we concluded that the
    common-law collateral-source rule does not exclude evidence of write-offs of
    expenses that are never paid. A write-off is not a payment, and thus it cannot
    constitute payment of a benefit. Id. at ¶ 16. Thus, evidence of write-offs can be
    admitted because the tortfeasor “does not obtain a ‘credit’ ” therefrom. Id.
    {¶ 90} Moreover, we declined to adopt a categorical rule that the
    reasonable value of medical services is either the amount billed or the amount
    paid. Id. at ¶ 17. “Instead, the reasonable value of medical services is a matter
    28
    January Term, 2013
    for the jury to determine from all relevant evidence.” Id. “The jury may decide
    that the reasonable value of medical care is the amount originally billed, the
    amount the medical provider accepted as payment, or some amount in between.”
    Id. at ¶ 18.
    {¶ 91} In Jaques, we revisited our decision in Robinson in light of the
    intervening enactment of R.C. 2315.20,10 which largely abrogated the common-
    law collateral-source rule. Id., 
    125 Ohio St.3d 342
    , 
    2010-Ohio-1838
    , 
    928 N.E.2d 434
    , at ¶ 1. We explained that R.C. 2315.20 “pertains only to ‘evidence of any
    amount payable as a benefit to the plaintiff.’ ” Id. at ¶ 11. We concluded that our
    common-law analysis set forth in Robinson applies equally in the context of the
    statute because the statute’s “formulation is no different substantively from the
    common-law rule described in Robinson as excluding only ‘evidence of benefits
    paid by a collateral source.’ ” (Citation omitted; emphasis sic.) Id. Accordingly,
    we reaffirmed that “ ‘[b]oth the original medical bill rendered and the amount
    accepted as full payment are admissible to prove the reasonableness and necessity
    of charges rendered for medical and hospital care.’ ”                     Id. at ¶ 15, quoting
    Robinson, 
    112 Ohio St.3d 17
    , 
    2006-Ohio-6362
    , 
    857 N.E.2d 1195
    , at ¶ 17.
    {¶ 92} We reaffirm our holdings in Robinson and Jaques and hold that
    pursuant to R.C. 2317.421, evidence of “write-offs,” reflected in medical bills and
    10. R.C. 2315.20 provides:
    (A) In any tort action, the defendant may introduce evidence of any
    amount payable as a benefit to the plaintiff as a result of the damages that result
    from an injury, death, or loss to person or property that is the subject of the
    claim upon which the action is based, except if the source of collateral benefits
    has a mandatory self-effectuating federal right of subrogation, a contractual right
    of subrogation, or a statutory right of subrogation or if the source pays the
    plaintiff a benefit that is in the form of a life insurance payment or a disability
    payment. However, evidence of the life insurance payment or disability payment
    may be introduced if the plaintiff's employer paid for the life insurance or
    disability policy, and the employer is a defendant in the tort action.
    (Emphasis added.)
    29
    SUPREME COURT OF OHIO
    statements, is prima facie evidence of the reasonable value of medical services.
    But whether this sort of evidence requires the party offering it to lay a foundation
    for its admission through expert testimony is an open question. The court of
    appeals held that expert testimony is required before evidence of write-offs may
    be admitted. The court held that the presumption of reasonableness for medical
    bills contained in R.C. 2317.421 does not extend to write-offs, and because the
    reasonable value of medical services is outside the common knowledge of
    laypeople, expert testimony is necessary as a foundation for presentation of this
    evidence to the jury. 
    2012-Ohio-1177
    , at ¶ 41. We do not agree.
    {¶ 93} Before the enactment of R.C. 2317.421, Ohio courts “require[d] the
    usually empty ceremonial of having a doctor testify that the charge * * * made for
    a particular service is a reasonable and customary one.” De Tunno v. Shull, 
    166 Ohio St. 365
    , 377, 
    143 N.E.2d 301
     (1957) (Bell, J., concurring). R.C. 2317.421
    provides that “a written bill or statement, or any relevant portion thereof”
    establishes a presumption of the reasonableness of medical charges and fees. At a
    minimum, the bills and statements must reflect the date of service, the type of
    service rendered, and the original charge.
    {¶ 94} The statute refers to “a written bill or statement, or any relevant
    portion thereof.” The phrase “any relevant portion thereof” broadens the meaning
    of the words “bill or statement” and reflects that the General Assembly intended
    the statute to encompass more than just charges. Moreover, there is no language
    in R.C. 2317.421 that excludes write-offs from the statutory presumption.
    Finally, the statute refers to “the party offering” the bills and statements, which
    means that the statutory presumption applies to either party, not just to plaintiffs.
    As we explained in Robinson, that language plainly permits plaintiffs to offer the
    statements to prove that the reasonable value of the medical services is equal to
    the charges. And we explained in Jaques that defendants may offer evidence of
    write-offs to prove that the reasonable value of the medical services is equal to the
    30
    January Term, 2013
    amount paid after write-offs.    There is no basis for requiring expert-witness
    testimony that the actual amounts charged for medical services are reasonable,
    when the initial charges for the services are admissible into evidence without such
    testimony. Eliminating the need for expert testimony allows both parties to avoid
    the expense and “the usually empty ceremonial” of expert testimony on
    reasonableness.     De Tunno, 166 Ohio St. at 377, 
    143 N.E.2d 301
     (Bell, J.,
    concurring). Thus, we conclude that R.C. 2317.421 obviates the necessity of
    expert testimony for the admission of evidence of write-offs, reflected on medical
    bills and statements, as prima facie evidence of the reasonable value of medical
    services.
    {¶ 95} The write-offs at issue here were reflected on the statements from
    Mr. Moretz’s health-care providers. They were, therefore, a “relevant portion” of
    the statements, which Dr. Muakkassa was entitled to have admitted without an
    expert’s testimony. Accordingly, on remand, Dr. Muakkassa shall be permitted to
    argue that the reasonable value of Mr. Moretz’s medical services is the amount
    equal to the amount paid after write-offs without supporting that argument with
    expert testimony.
    CONCLUSION
    {¶ 96} The trial court’s order granting the Moretzes leave to file a
    transcript of a videotaped deposition even though the filing conflicted with Civ.R.
    32(A) was harmless error given the facts of this case. However, the trial court did
    abuse its discretion when it admitted as an exhibit an illustration from a learned
    treatise offered by the Moretzes, refused to submit to the jury a properly drafted
    interrogatory offered by Dr. Muakkassa, and prohibited Dr. Muakkassa from
    presenting evidence of write-offs to contest the Moretzes’ medical bills without a
    foundation of expert testimony on the reasonable value of the medical services
    rendered. We further hold that these errors deprived Dr. Muakkassa of a fair trial.
    31
    SUPREME COURT OF OHIO
    Accordingly, we reverse the judgment of the Ninth District Court of Appeals, and
    we remand this case to the trial court for a new trial.
    Judgment reversed
    and cause remanded.
    O’DONNELL, LANZINGER, KENNEDY, and FRENCH, JJ., concur.
    PFEIFER and O’NEILL, JJ., dissent.
    _________________
    PFEIFER, J., dissenting.
    {¶ 97} Most farms look pretty good when viewed from afar. The rows of
    crops appear evenly spaced and the barn well painted. The view from the ground
    is very different. Due to weather, the crops may be uneven or sparse and the paint
    on the barn may be peeling. But, even with these imperfections, the farms are
    productive. Unfortunately, the majority opinion in this case gets so caught up in
    the imperfect ground view that it overlooks the larger realities. Viewed from the
    proper perspective, the verdict in this case is both justified and reasonable.
    Moreover, by focusing on the motes, the majority opinion has attacked the trial
    court and the court of appeals in a way that is unwarranted and just plain
    demeaning.
    {¶ 98} This case involves a civil trial where the burden of persuasion is on
    the plaintiffs to establish their case by a preponderance of the evidence. Merrick
    v. Ditzler, 91 Ohio St.256, 260, 
    110 N.E. 493
     (1915). In a criminal trial, a
    defendant is “presumed innocent until proven guilty beyond a reasonable doubt.”
    R.C. 2901.05(A). The criminal standard is tougher because “the state has a more
    jealous concern for the lives and liberties of its inhabitants than it can possibly
    entertain for property rights.” Merrick at 261. The majority opinion turns these
    standards on their heads by essentially determining that any error in a civil trial
    justifies sending the case back for a new trial. That is not the standard in criminal
    32
    January Term, 2013
    trials, even trials where a person’s life is at stake, and it certainly should not be
    the standard in civil trials.
    {¶ 99} In criminal cases, we routinely overlook errors that are not
    outcome-determinative, even errors that are constitutional in nature. Grundy v.
    Dhillon, 
    120 Ohio St.3d 415
    , 
    2008-Ohio-6324
    , 
    900 N.E.2d 153
    , ¶ 27-30; State v.
    Jones, 
    90 Ohio St.3d 403
    , 422, 
    739 N.E.2d 300
     (2000). Civ.R. 61 embodies this
    concept in the civil context. It states that reviewing courts must disregard errors
    and defects that do “not affect the substantial rights of the parties.” It also
    provides that verdicts will not be vacated unless refusal to vacate would be
    “inconsistent with substantial justice.”       This rule and our consistent practice
    through the years reflect the reality that there is “ ‘no such thing as an error-free,
    perfect trial, and * * * the Constitution does not guarantee such a trial.’ ” (Ellipsis
    sic.) State v. Hill, 
    75 Ohio St.3d 195
    , 212, 
    661 N.E.2d 1068
     (1996), quoting
    United States v. Hasting, 
    461 U.S. 499
    , 508-509, 
    103 S.Ct. 1974
    , 
    76 L.Ed.2d 96
    (1983).
    {¶ 100} A structural error is one that affects “ ‘ “the framework within
    which the trial proceeds, rather than simply [being] an error in the trial process
    itself.” ’ ˮ State v. Perry, 
    101 Ohio St.3d 118
    , 
    2004-Ohio-297
    , 
    802 N.E.2d 643
    ,
    ¶ 17, quoting State v. Fisher, 
    99 Ohio St.3d 127
    , 
    2003-Ohio-2761
    , 
    789 N.E.2d 222
    , ¶ 9, quoting Arizona v. Fulminante, 
    499 U.S. 279
    , 310, 
    111 S.Ct. 1246
    , 
    113 L.Ed.2d 302
     (1991). See also Beard v. Meridia Huron Hosp., 
    106 Ohio St.3d 237
    , 
    2005-Ohio-4787
    , 
    834 N.E.2d 323
    , ¶ 35 (“An improper evidentiary ruling
    constitutes reversible error only when the error affects the substantial rights of the
    adverse party or the ruling is inconsistent with substantial justice”).
    {¶ 101} Against this backdrop, it is time to examine the errors that the
    majority opinion concludes justify setting aside the jury verdict in this case.
    33
    SUPREME COURT OF OHIO
    Medical Illustration from a Learned Treatise
    {¶ 102} First, it is obvious that the majority opinion correctly concludes
    that the trial court erred when it granted the Moretzes’ motion to admit as an
    exhibit a medical illustration from a learned treatise. The question thus becomes
    whether the introduction of the illustration as an exhibit affected the framework of
    the trial. Clearly, it did not.
    {¶ 103} The majority opinion places great weight on this illustration,
    imbuing it with the power to contort the jury’s deliberations. But there is no
    reason to think that that is what happened.         The trial lasted four days and
    produced nearly 700 pages of transcript. The illustration is discussed on fewer
    than ten pages of the transcript. It was offered as a representative of the type of
    cyst that Moretz had, and it was authenticated by Dr. Mark R. McLaughlin, one of
    the defense’s expert witnesses.         Its use during the trial was fine; only its
    introduction as an exhibit was improper.
    {¶ 104} Dr. McLaughlin, when discussing the illustration, stated that
    nerves can occur on an anterior sacral meningocele and that “a neurenteric cyst
    can look very similar to” an anterior sacral meningocele. Dr. McLaughlin stated
    that nerve roots stretched over the sac “can occur,” indicating the possibility of
    nerves, not the reality or the certainty.       Similarly, in closing argument, the
    Moretzes’ counsel stated that the illustration depicts a cyst that “potentially had
    nerve roots stretched over it.”         Defense counsel chose not to mention the
    illustration in closing, perhaps not wanting to draw the jury’s attention to it. But
    the Moretzes’ counsel already had referred to it, and if defense counsel thought
    that the illustration was particularly damaging, he could have explained to the jury
    why it was misleading or misrepresentative.
    {¶ 105} The majority opinion attaches significance to the Moretzes’
    counsel referring to the illustration and stating, “That has nerves in it.” But the
    defense’s own expert witness had testified, when discussing the illustration, that
    34
    January Term, 2013
    nerves like that “can occur.” Furthermore, the jury knew that the illustration was
    just that—“an illustration” of a representative cyst. They knew that it was not
    intended to depict the cyst in Larry Moretz’s body.
    {¶ 106} There is no reason to believe that admitting the illustration as an
    exhibit led the jury astray. There was ample evidence presented throughout the
    trial that Dr. Muakkassa did not conduct himself during the surgery as Larry
    Moretz thought he would, did not conduct himself as Dr. Williams thought he
    would, did not conduct himself as Dr. McLaughlin would have conducted
    himself, and did not conduct himself as Dr. Dennis thought he should. That is the
    evidence that led to the jury verdict, not the incidental, though plainly improper,
    introduction of a properly authenticated illustration as an exhibit.
    {¶ 107} Larry Moretz thought that Dr. Muakkassa would be the co-
    surgeon, not just an interested academic observer. Dr. Williams also thought that
    Dr. Muakkassa would be the co-surgeon, and he testified that he asked Dr.
    Muakkassa to scrub in, which Dr. Muakkassa did not do.                 Dr. McLaughlin
    testified that he would have used magnification to search for nerves, that he would
    have used stimulation to check for nerves, and that he would have scrubbed in.
    Dr. Muakkassa did none of those things. As the majority opinion states:
    Dr. Dennis testified that Dr. Muakkassa breached the
    standard of care in four ways: (1) he failed to scrub in to the
    surgery and operate himself, (2) he failed to use magnification or
    recommend that Dr. Williams use it, (3) he failed to use
    stimulation or recommend that Dr. Williams use it, and (4) he
    failed to recommend a posterior approach.
    Majority opinion at ¶ 81.
    35
    SUPREME COURT OF OHIO
    {¶ 108} Against this evidence, the majority opinion concludes that the
    admission of the illustration as an exhibit was so overwhelmingly prejudicial that
    it “deprived Dr. Muakkassa of his right to a fair jury deliberation.” That is
    nonsense. To reiterate: use of the illustration did not violate the rules of evidence.
    The illustration itself was relevant and properly authenticated.           Only the
    admission of the illustration as an exhibit was against the rules.
    {¶ 109} And the jury had ample other evidence from which to reach a
    verdict of negligence. The defense’s expert witness testified that the best way to
    remove the cyst was with posterior surgery. Dr. Muakkassa was asked whether
    he made any attempt to protect the nervous system. He replied that he had not.
    He also testified that he didn’t look to see whether there was a nerve on the cyst
    and that he didn’t look for a nerve because he didn’t expect to see one. Against
    all of this, the majority opinion suggests that the admission of a properly
    authenticated illustration as an exhibit deprived Dr. Muakkassa of a fair trial.
    {¶ 110} That brings us to the standard of review on this issue, which is
    abuse of discretion. The majority opinion concludes that the trial court abused its
    discretion in allowing the illustration to be admitted as an exhibit. Accordingly, a
    majority of this court believes that the trial court acted unreasonably, arbitrarily,
    or unconscionably, though it does not tell us which. I conclude that admitting the
    illustration as an exhibit was not within the discretion of the court, but rather was
    error, mere error, and that given the abundance of other evidence presented in
    support of the verdict, the error was harmless.
    Proposed Interrogatory
    {¶ 111} Do we not ask enough of our juries in complicated medical-
    malpractice cases? They are already asked to learn obscure terminology and
    complex concepts that are not part of their day-to-day world. They are asked to
    make fine factual distinctions between reasonable options that have been
    explained, often inconsistently, by counsel and by witnesses. They are asked to
    36
    January Term, 2013
    absorb lengthy testimony, some of which they are supposed to assume they didn’t
    hear, such as after an objection is sustained. They are asked to live for a day, a
    week, or a month in an unfamiliar legal environment. We should all be very
    thankful for their efforts and impressed with the results they produce. But now, a
    majority of this court would have the juries of this state become essay writers.
    There is no other way to describe requiring juries to answer open-ended
    interrogatories. And there is no better way to induce innocent mistakes on the
    part of laypeople.
    {¶ 112} The better practice in this case would have been for the defense to
    submit a yes/no question as to each issue that the plaintiffs contend was
    negligence.    That tactic would have adequately tested the verdict without
    requiring the jury to write an essay on a topic with which it is generally
    unfamiliar. Open-ended prose answers from juries could be a gold mine for
    disgruntled defendants. Juries would likely make technical misstatements that
    could lead to reversals, even when the jury is justifiably convinced that
    negligence occurred.
    {¶ 113} In this case, the defense submitted an open-ended interrogatory.
    The trial court concluded that the plaintiffs’ case essentially boiled down to one
    issue: whether Dr. Muakkassa was negligent in failing to scrub in. It is certainly
    arguable that there was more than one respect in which Dr. Muakkassa could have
    been deemed negligent. We do not know the logic that animated the trial court’s
    decision not to allow the proposed interrogatory, other than what was stated. But
    I believe that the trial court wished to avoid requiring the jury to expound in
    writing on a complex issue of medical care on which even the experts differed.
    Unfortunately, a majority of this court appears to think that that is a grand idea.
    {¶ 114} The court of appeals agreed with the trial court that the basic
    theory of the plaintiffs’ case was that Dr. Muakkassa was negligent in failing to
    scrub in. 
    2012-Ohio-1177
    , ¶ 16. I’m not sure I agree with that conclusion, but it
    37
    SUPREME COURT OF OHIO
    was not unreasonable. Even if we disagree with that characterization of the case,
    even if we would have decided differently, that does not mean that the decision
    should be reversed. It can only be reversed if the trial court acted unreasonably,
    arbitrarily, or unconscionably. It did not.
    {¶ 115} One more aspect of this issue is interesting. The defense did not
    submit an alternative interrogatory, though they had ample opportunity. They
    should have submitted several: one yes/no question as to each aspect of the
    plaintiffs’ case that in defense counsel’s view constituted an allegation of
    negligence.    Such straightforward interrogatories would have been relatively
    simple for the jury to answer without delving into complicated language and
    issues, would have properly tested the jury’s verdict, and could not have been
    reasonably rejected by the trial court.
    {¶ 116} A trial court’s decision to submit interrogatories is reviewed under
    an abuse-of-discretion standard. Freeman v. Norfolk, 
    69 Ohio St.3d 611
    , 614, 
    635 N.E.2d 310
     (1994). I conclude that the trial court did not act unreasonably,
    arbitrarily, or unconscionably in rejecting the proposed interrogatory. I further
    conclude that the defense waived its right to complain when it failed to submit
    alternative interrogatories.
    {¶ 117} By allowing open-ended questions to be asked of juries, Civ.R.
    49(B) causes more harm than good. It allows defendants to attempt to confuse or
    distract juries, often on minor points that have little or no bearing on the outcome
    and the issues they are to decide. The only thing saving the civil-justice system
    from daily train wrecks caused by a literal reading of Civ.R. 49(B) is the common
    sense and wisdom of trial judges who reject interrogatories that are designed to
    confuse or distract. This court should have the sense to affirm trial courts when
    they so act, especially when, as here, the defense had the alternative of asking
    straightforward yes/no questions that were unlikely to confuse or distract the jury.
    38
    January Term, 2013
    Damages Evidence
    {¶ 118} The trial court did not allow Dr. Muakkassa to introduce evidence
    to show that the value of the medical services at issue in this case was equal to the
    amount paid after write-offs were taken. The court concluded that evidence of
    write-offs could be introduced only through expert testimony.         The majority
    opinion deems this approach an abuse of discretion, even though it calls the
    question an “open” one. Majority opinion at ¶ 92.
    {¶ 119} The Moretzes introduced evidence of medical expenses by
    supplying copies of medical bills to opposing counsel and to the court. Dr.
    Dennis also testified as to the necessity and reasonableness of the treatment and
    medical bills. Accordingly, these medical bills are presumed to be reasonable.
    R.C. 2317.421. When Dr. Muakkassa attempted to present evidence of write-offs,
    the trial court refused because he did not have expert testimony in support of his
    evidence. The court stated that “assuming you have expert testimony available to
    support the reasonableness of that, then you can present the evidence.” This
    approach by the trial court does not strike me as unreasonable, arbitrary, or
    unconscionable.
    {¶ 120} During the trial, the defense had ample opportunity to introduce
    evidence about the reasonableness of the write-offs. But when Joanne Smith, a
    medical-billing specialist, was on the stand, the defense did not ask a single
    question about the medical bills in question. Instead, he focused his questions on
    the bill that Dr. Muakkassa presented for his services. The defense did not
    question Dr. Dennis or Dr. McLaughlin about the write-offs. Given that the
    defense did not proffer evidence of the reasonableness of the write-offs at trial, I
    conclude that the defense should be precluded from contesting that issue on
    appeal.
    {¶ 121} The majority opinion concludes that the trial court abused its
    discretion in refusing to allow evidence of write-offs. Even if that were true, this
    39
    SUPREME COURT OF OHIO
    error on the part of the trial court does not necessitate a new trial because it can be
    easily corrected with a remittitur.
    Conclusion
    {¶ 122} Larry Moretz has a permanent loss of bowel, bladder, and sexual
    function. His condition is inarguably the result of the surgery he underwent.
    Whether Dr. Muakkassa was negligent was an issue for the jury to determine. It
    had ample evidence before it that he had not been negligent and ample evidence
    that he had been negligent. It concluded that he had been negligent.
    {¶ 123} The last thing defense counsel told the jury was “I trust this
    system. And I will accept your verdict, as will my client * * *.” After deciding
    that the best way to treat his patient was a drive-by surgery and after vowing to
    abide by the jury verdict, Dr. Muakkassa now declares that justice demands that
    he receive a new trial, a new opportunity to convince a fresh jury that the
    horrendous outcome in this case should be laid at the doorstep of his colleague,
    the general surgeon to whom he referred Moretz. And this court is sanctioning it,
    transmogrifying a couple of minor discretionary decisions that did not affect the
    outcome of the trial into a miscarriage of justice.
    {¶ 124} The jury verdict in this case was proper.             The finding of
    negligence and the amount of damages do not reflect passion and prejudice.
    Nothing in the jury verdict suggests that Dr. Muakkassa did not receive
    substantial justice.   In short, the jury got it right, and its verdict is not
    “inconsistent with substantial justice” within the meaning of Civ.R. 61. The trial
    court’s rulings were appropriate, any error was harmless under the circumstances,
    and the court of appeals should be affirmed, not chastised.
    {¶ 125} We have stated many times that criminal defendants are entitled
    to a fair trial, not a perfect trial. A fair reading of the majority opinion leaves one
    with the unmistakable impression that from this day forward a doctor in a
    medical-malpractice case is entitled to a perfect trial.
    40
    January Term, 2013
    {¶ 126} I dissent.
    O’NEILL, J., concurs in the foregoing opinion.
    _________________
    Mark D. Amaddio Co., L.P.A., and Mark D. Amaddio; and David M.
    Todaro Co., L.P.A., and David M. Todaro, for appellees.
    Roetzel & Andress, L.P.A., Douglas G. Leak, and Stacy Delgros, for
    appellant.
    Bricker & Eckler L.L.P., Anne Marie Sferra, and Keesha Warmsby,
    urging reversal for amici curiae American Insurance Association, Ohio Alliance
    for Civil Justice, Ohio Hospital Association, Ohio Osteopathic Association, and
    Ohio State Medical Association.
    Dinkler Pregon, L.L.C., Jamey T. Pregon, and Lynnette Dinkler, urging
    reversal for amicus curiae Ohio Association of Civil Trial Attorneys.
    Vorys, Sater, Seymour & Pease, L.L.P., Thomas E. Szykowny, and
    Michael Thomas, urging reversal for amici curiae Ohio Insurance Institute and
    Property and Casualty Insurance Association of America.
    Traska Law Firm, L.L.C., and Peter D. Traska; and Frank A. Ray Co.,
    L.P.A., and Frank A. Ray, urging affirmance for amicus curiae Ohio Association
    for Justice.
    Rhonda Davis & Assoc., L.L.C., and Rhonda Gail Davis; Jacquenette S.
    Corgan; Susan J. Lax Law Office and Susan Lax; and Bartek Law Office and
    Natalie Niese, urging affirmance for amicus curiae Summit County Association
    for Justice.
    ___________________
    41