Granger v. Auto-Owners Ins. (Slip Opinion) , 144 Ohio St. 3d 57 ( 2015 )


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  • [Cite as Granger v. Auto-Owners Ins., Slip Opinion No. 2015-Ohio-3279.]
    NOTICE
    This slip opinion is subject to formal revision before it is published in
    an advance sheet of the Ohio Official Reports. Readers are requested
    to promptly notify the Reporter of Decisions, Supreme Court of Ohio,
    65 South Front Street, Columbus, Ohio 43215, of any typographical or
    other formal errors in the opinion, in order that corrections may be
    made before the opinion is published.
    SLIP OPINION NO. 2015-OHIO-3279
    GRANGER ET AL., APPELLEES, v. AUTO-OWNERS INSURANCE ET AL.; AUTO-
    OWNERS (MUTUAL) INSURANCE CO. ET AL., APPELLANTS.
    [Until this opinion appears in the Ohio Official Reports advance sheets, it
    may be cited as Granger v. Auto-Owners Ins., Slip Opinion No.
    2015-Ohio-3279.]
    Insurance—Duty to defend—Intentional-acts exclusion—Inferred-intent doctrine
    not applicable when the harm is not an inherent result of an intentional
    act—Emotional distress is not inherent in the nature of housing
    discrimination.
    (No. 2013-1527—Submitted June 25, 2014—Decided August 18, 2015.)
    APPEAL from the Court of Appeals for Summit County, No. 26473,
    2013-Ohio-2792.
    ___________________________
    PFEIFER, J.
    {¶ 1} In this case, we address whether an umbrella insurance policy’s
    intentional-acts exclusion—through application of the inferred-intent doctrine—
    SUPREME COURT OF OHIO
    obviates the insurer’s duty to defend an insured against claims based on alleged
    acts of pre-leasing housing discrimination that result in alleged emotional distress.
    We hold that the particular umbrella policy at issue arguably provides coverage
    for emotional-distress damages through its coverage for humiliation. We further
    hold that emotional-distress damages are not inherent in a claim for
    discrimination and that the inferred-intent doctrine is thus inapplicable in this
    case.
    Factual and Procedural Background
    {¶ 2} Steve Granger and Paul Steigerwald, appellees, established a trust
    together to hold certain assets; one of the assets is a rental property in Akron that
    they rent to tenants on a month-to-month basis. That property consists of four
    units: three in the main house and a fourth above a three-car garage that they call
    a carriage house. Granger refers to himself as “the rules Nazi” and will terminate
    a lease at the end of the following month if a tenant is too loud. Granger
    paraphrases a clause in the rental agreement as stating, “[I]f you make noise to
    disturb other tenants, your month-to-month lease will not be renewed.”
    {¶ 3} Valerie Kozera alleged that she called Granger on June 7, 2010, to
    inquire about renting one of the units of the property. She wanted to move closer
    to her disabled mother.     Granger asked Kozera who would be living in the
    apartment, and she responded that she and her six-year-old son would live there.
    Granger told Kozera that he does not rent to people with children and ended the
    phone call. Granger maintains that he did not specifically state that he would not
    lease to Kozera, but that he told her instead that the apartment “wasn’t conducive
    to children.” He said, “I didn’t want her—I told her, now, if you come all the way
    here and then you do rent, I said, and there’s noise, I said, you can only be here
    for one month. I tell everybody that.”
    {¶ 4} Kozera contacted the Fair Housing Contact Service, Inc. (“FHCS”),
    which investigated Kozera’s claims by using trained testers to interact with
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    January Term, 2015
    Granger. One tester inquired about the property by e-mail, and Granger replied,
    “Truely [sic] a lovely and large apartment and in a very well keep [sic] apartment
    house. No pets or children.” Granger later sent an additional e-mail to the same
    tester, stating, “Yes it is still available as I am selective as to who [sic] I rent to
    and I run a background check on any possible tenant, just so you know. It is an
    adult apartment house so it is quite [sic] and very will keep [sic] with no children
    or pets permitted.” He sent a proposed lease to at least one tester; one of its terms
    was “No children or pets are permitted—period.” Further, FHCS related that
    Granger told only an African-American tester that he ran background checks on
    prospective tenants because “he didn’t want a rapist in the building”; he did not
    make the same comment to a Caucasian tester.
    {¶ 5} Based on information from Kozera and the testers, FHCS contended
    that Granger had discriminated against Kozera, an African-American, on the basis
    of familial status and race in violation of 42 U.S.C. 3604 and R.C. 4112.02(H). In
    March 2011, Kozera and FHCS filed a complaint in federal court against Granger
    and Steigerwald, individually and in their capacities as trustees of the trust.
    Kozera claimed that she had “experienced out of pocket costs and emotional
    distress as a result of Defendants’ conduct”; FHCS alleged that it had “expended
    its resources and was harmed in its mission by Defendants’ conduct.”
    {¶ 6} There was potential coverage under two separate Auto-Owners
    Insurance Group policies. Appellant Auto Owners (Mutual) Insurance Company
    covered Granger, Steigerwald, and their trust under a dwelling policy that
    included landlord-liability coverage. The second policy is the one at issue in this
    appeal; it is an umbrella policy issued by appellant Owners Insurance Company
    under which Granger is the named insured. For ease of reference, we refer to
    appellants collectively as “Auto-Owners.”
    {¶ 7} On May 18, 2011, Granger and Steigerwald forwarded the complaint
    to their insurance agent at the Church Agency. The agency contacted Auto-
    3
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    Owners, seeking coverage under the dwelling policy only. On June 8, 2011,
    Auto-Owners sent a letter to Granger and Steigerwald explaining that the
    dwelling policy did not provide coverage to them. Auto-Owners pointed out that
    the discrimination lawsuit did not allege any bodily injury, property damage, or
    personal injury that was covered by the policy.           Auto-Owners stated that
    discrimination did not fall under the policy’s definition of personal injury. The
    letter quoted the definition of “personal injury” from the policy:
    c. Personal injury means:
    (1) libel, slander, or defamation of character;
    (2) false arrest, detention or imprisonment, or malicious
    prosecution;
    (3) invasion of privacy; or
    (4) wrongful eviction or wrongful entry.
    {¶ 8} The letter denying coverage did not mention the umbrella policy.
    After the denial under the dwelling policy, Granger’s insurance agent, Michael
    Coudriet, determined that the agency should submit a claim to Auto-Owners on
    Granger’s behalf under the umbrella policy. The agency submitted the claim on
    June 9, 2011. Granger and Steigerwald did not hear from Auto-Owners on the
    question of coverage under the umbrella policy.
    {¶ 9} On July 11, 2011, Granger and Steigerwald settled the federal case
    with Kozera and FHCS for $32,500.              Separate payments went to the two
    plaintiffs: $5,000 to Kozera and $27,500 to FHCS.
    {¶ 10} On July 22, 2011, appellees sued Auto-Owners, the Church
    Agency, Inc., and Mike Coudriet for claims relating to Auto-Owners’ failure to
    provide coverage. In this appeal, we address only appellees’ claim regarding
    Auto-Owners’ duty to defend Granger under the umbrella policy.
    4
    January Term, 2015
    {¶ 11} The umbrella policy states:
    DEFENSE—SETTLEMENT
    With respect to any occurrence:
    (a) not covered by underlying insurance; but
    (b) covered by this policy except for the retained limit;
    we will:
    (a) defend any suit against the insured at our expense, using
    lawyers of our choice. * * *
    (b) investigate or settle any claim or suit as we think appropriate.
    {¶ 12} The policy also states that Auto Owners “will pay on behalf of the
    insured the ultimate net loss in excess of the retained limit which the insured
    becomes legally obligated to pay as damages because of personal injury.”
    {¶ 13} The definition of “personal injury” is broader in the umbrella
    policy than in the dwelling policy—it includes particular damages rather than
    only particular causes of action:
    “Personal injury” means:
    (a) bodily injury, sickness, disease, disability or shock;
    (b) mental anguish or mental injury;
    (c) false arrest, false imprisonment, wrongful eviction,
    wrongful detention, malicious prosecution or humiliation; and
    (d) libel, slander, defamation of character or invasion of
    rights of privacy;
    including resulting death, sustained by any person * * *.
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    SUPREME COURT OF OHIO
    {¶ 14} The umbrella policy excludes coverage for intentional acts, stating,
    “We do not cover * * * [p]ersonal injury or property damage expected or intended
    by the insured.”
    {¶ 15} Appellees filed a motion for summary judgment in the trial court
    on the issue of Auto-Owners’ duty to defend Granger under the umbrella policy.
    Auto-Owners filed a motion seeking summary judgment on its duty to defend and
    indemnify the appellees under the policies. The trial court denied appellees’
    motion and granted that of Auto-Owners.
    {¶ 16} Appellees appealed, arguing that the trial court erred in granting
    Auto-Owners’ motion for summary judgment on the issue of its duty to defend
    Granger under the umbrella policy. The Ninth District Court of Appeals reversed.
    The appellate court pointed out that “Auto–Owners defined personal injury both
    in terms of certain claims, such as malicious prosecution, and in terms of resulting
    harms, such as humiliation or mental anguish.” 2013-Ohio-2792, 
    991 N.E.2d 1254
    , ¶ 13. The court concluded that because Kozera claimed that she had
    suffered emotional distress, “she arguably suffered humiliation, which is a
    personal injury covered under the policy,” and that, therefore, “it would appear
    that the federal complaint alleges a personal injury as contemplated by the
    umbrella policy.” 
    Id. at ¶
    14.
    {¶ 17} The appellate court next addressed the policy’s intentional-acts
    exclusion. The court drew a distinction between Granger’s intent to discriminate
    and his intent to cause personal injury. The court held that the argument that the
    exclusion applies because Granger intended the discrimination “ignores the plain
    language of the policy”; instead, the court reasoned, “[t]he relevant inquiry under
    the exclusion portion of the policy * * * is whether Mr. Granger expected or
    intended Ms. Kozera to be humiliated by his conduct.” 
    Id. at ¶
    15. The court
    found that Auto-Owners had not yet made an argument on that point, let alone
    introduced evidence. 
    Id. The court
    also rejected the idea that the intent to injure
    6
    January Term, 2015
    could be inferred from Granger’s acts: “ ‘An insurer’s motion for summary
    judgment may be properly granted when intent may be inferred as a matter of law.
    In cases such as this one, where the insured’s act does not necessarily result in
    harm, we cannot infer an intent to cause injury as a matter of law.’ ” 
    Id., quoting Allstate
    Ins. Co. v. Campbell, 
    128 Ohio St. 3d 186
    , 2010-Ohio-6312, 
    942 N.E.2d 1090
    , ¶ 59.
    {¶ 18} The court thus held that “Auto-Owners [was] not entitled to
    summary judgment on the issue of whether it breached the contract by failing to
    defend Mr. Granger pursuant to the umbrella policy.” 
    Id. {¶ 19}
    The cause is before this court upon the allowance of Auto-Owners’
    discretionary appeal.
    Law and Analysis
    {¶ 20} An insurance policy is a contract; in interpreting contracts, courts
    must give effect to the intent of the parties, and that intent is presumed to be
    reflected in the plain and ordinary meaning of the contract language. Cincinnati
    Ins. Co. v. CPS Holdings, Inc., 
    115 Ohio St. 3d 306
    , 2007-Ohio-4917, 
    875 N.E.2d 31
    , ¶ 7. In this case, there are several factors in play that affect how we interpret
    the policy at issue.
    {¶ 21} First, this case concerns the duty to defend. The duty of an insurer
    to defend an insured is a broad duty—broader than the duty to indemnify—that is
    absolute when the complaint contains any allegation that could arguably be
    covered by the insurance policy. Sharonville v. Am. Emps. Ins. Co., 109 Ohio
    St.3d 186, 2006-Ohio-2180, 
    846 N.E.2d 833
    , ¶ 13. An exception to the absolute
    duty exists when all the claims are each clearly and indisputably outside the
    coverage. 
    Id. Another way
    of stating the exception is that the insurer need not
    provide a defense if there is no set of facts alleged in the complaint which, if
    proven true, would invoke coverage for any claim. Cincinnati Indemn. Co. v.
    Martin, 
    85 Ohio St. 3d 604
    , 605, 
    710 N.E.2d 677
    (1999).
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    SUPREME COURT OF OHIO
    {¶ 22} In this appeal, we are also interpreting a policy exclusion; “ ‘ “an
    exclusion in an insurance policy will be interpreted as applying only to that which
    is clearly intended to be excluded.” ’ ” (Emphasis sic.) Westfield Ins. Co. v.
    Hunter, 
    128 Ohio St. 3d 540
    , 2011-Ohio-1818, 
    948 N.E.2d 931
    , ¶ 11, quoting
    Sharonville at ¶ 6, quoting Hybud Equip. Corp. v. Sphere Drake Ins. Co., Ltd., 
    64 Ohio St. 3d 657
    , 665, 
    597 N.E.2d 1096
    (1992).
    {¶ 23} Finally, the policy at issue is an umbrella policy:
    “An umbrella policy is a policy which provides excess
    coverage beyond an insured’s primary policies.”          Midwestern
    Indemn. Co. v. Craig (1995), 
    106 Ohio App. 3d 158
    , 164, 
    665 N.E.2d 712
    . See, also, Cleveland Builders Supply Co. v. Farmers
    Ins. Group of Cos. (1995), 
    102 Ohio App. 3d 708
    , 
    657 N.E.2d 851
    .
    Umbrella policies are different from standard excess insurance
    policies, since they provide both excess coverage (“vertical
    coverage”) and primary coverage (“horizontal coverage”). Am.
    Special Risk Ins. Co. v. A–Best Prods., Inc. (1997), 
    975 F. Supp. 1019
    , 1022. “The vertical coverage provides additional coverage
    above the limits of the insured’s underlying primary insurance,
    whereas the horizontal coverage is said to ‘drop down’ to provide
    primary coverage for situations where the underlying insurance
    provides no coverage at all.” 
    Id. at 1022.
    Cincinnati Ins. Co., 
    115 Ohio St. 3d 306
    , 2007-Ohio-4917, 
    875 N.E.2d 31
    , ¶ 5.
    {¶ 24} The umbrella policy in this case contained a more expansive
    definition of “personal injury” than did the dwelling policy. Its inclusion of
    coverage for particular harms rather than just for particular causes of action
    8
    January Term, 2015
    creates the crux of the case: did the umbrella policy’s inclusion of coverage for
    humiliation give rise to a duty to defend under the particular facts of this case?
    {¶ 25} We address Auto-Owners’ propositions of law in reverse order.
    We will first determine whether Kozera’s claim for “emotional distress” damages
    is within the policy’s coverage for humiliation. Then, we will determine whether
    any potential duty to defend is obviated by the policy’s intentional-acts exclusion.
    Emotional Distress as a Form of Humiliation
    {¶ 26} Auto-Owners’ second proposition of law reads as follows:
    A claim for emotional distress does not constitute
    “humiliation” sufficient to trigger a duty to defend under an
    umbrella policy of insurance. The duty to defend can only be
    triggered by actual facts, not an inference of potential recoverable
    damages where no covered conduct is even alleged.
    {¶ 27} The issue is whether Kozera’s allegation that she suffered
    “emotional distress” was sufficient to trigger Auto-Owners’ duty to defend under
    the umbrella policy. The umbrella policy in this case includes coverage for
    particular harms— “sickness, disease, disability or shock; * * * mental anguish or
    mental injury [and] humiliation.” We hold that Kozera’s claim of emotional
    distress invoked coverage under the policy.
    {¶ 28} First, emotional-distress damages were available to Kozera under
    the Fair Housing Act, 42 U.S.C. 3601 et seq.:
    Courts have held, under the Fair Housing Act, that plaintiffs may
    recover, as compensatory damages, out-of-pocket expenses for
    property damage and damages for emotional distress. * * * The
    Sixth Circuit has used a “totality of the circumstances” standard in
    9
    SUPREME COURT OF OHIO
    evaluating a plaintiff’s right to such damages in housing
    discrimination cases.
    Byrd v. Brandeburg, 
    932 F. Supp. 198
    , 200 (N.D.Ohio 1996).
    {¶ 29} In Bishop v. Pecsok, 
    431 F. Supp. 34
    , 38 (N.D.Ohio 1976), another
    case involving discrimination in housing, the court held that “[i]n calculating the
    amount of compensatory damages this Court is required to consider not only out-
    of-pocket expenses, but also the emotional distress and humiliation suffered by
    plaintiffs.”   Under R.C. 4112.99, “the availability of ‘damages’ and ‘other
    appropriate relief’ fairly encompasses an award for pain and suffering, mental
    anguish, humiliation, and the like.” Keys v. U.S. Welding, Fabricating & Mfg.,
    Inc., N.D.Ohio No. CV91-0113, 
    1992 WL 218302
    , at *9 (Aug. 26, 1992).
    {¶ 30} Does Kozera’s claim of emotional distress encompass humiliation?
    The duty to defend is broad and is not dependent on magic words. We find that a
    broad allegation of emotional distress arguably contains an allegation of
    humiliation. As the appellate court noted, “Emotional distress has been defined as
    ‘[a] highly unpleasant mental reaction (such as anguish, grief, fright, humiliation,
    or fury) that results from another person’s conduct[.]’ (Emphasis added.) Black’s
    Law Dictionary 563 (8th Ed.2004).” 2013-Ohio-2792, 
    991 N.E.2d 1254
    , ¶ 14.
    Humiliation is one of the particular reactions that falls under the umbrella of
    emotional distress.
    {¶ 31} The policy at issue provides coverage for certain harms, including
    humiliation. Humiliation is a recognized injury in housing-discrimination cases.
    Humiliation is included within the ordinary meaning of “emotional distress.”
    Kozera alleged emotional distress. That was enough to establish that Kozera’s
    allegation could be covered under the policy.
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    January Term, 2015
    Intentional-Acts Exclusion and Inferred Intent
    {¶ 32} Appellants’ first proposition of law raises the question of whether
    the policy’s exclusion for intentional acts obviates coverage for Granger even if
    Kozera’s allegation of emotional distress was otherwise enough to trigger the duty
    to defend. The appellants’ first proposition of law reads, “Discriminatory intent is
    inferred as a matter of law for purposes of an intentional act exclusion under an
    umbrella policy of insurance on a claim for pre-leasing housing discrimination.”
    {¶ 33} Auto-Owners seeks application of the inferred-intent doctrine in
    this case. The policy in this case, like most other insurance policies, contains an
    intentional-acts exclusion, which relieves the obligation of Auto-Owners to
    provide coverage when the harm alleged is intentionally caused by the insured.
    Under the inferred-intent doctrine, “when there is no evidence of direct intent to
    cause harm and the insured denies the intent to cause any harm, the insured’s
    intent to cause harm will be inferred as a matter of law in certain instances.”
    Campbell, 
    128 Ohio St. 3d 186
    , 2010-Ohio-6312, 
    942 N.E.2d 1090
    , ¶ 9, citing
    Gearing v. Nationwide Ins. Co., 
    76 Ohio St. 3d 34
    , 36, 
    665 N.E.2d 1115
    (1996),
    paragraph one of the syllabus. Auto-Owners argues that it can be inferred as a
    matter of law from the nature of Granger’s act—pre-leasing housing
    discrimination—that Granger intended to cause Kozera’s personal injuries; thus,
    since the policy “do[es] not cover * * * [p]ersonal injury or property damage
    expected or intended by the insured,” there would be no duty to provide a defense
    or indemnity. Applying the inferred-intent doctrine would relieve Auto-Owners
    of the burden of proving intent through evidence: the evidence of intent would be
    inherent in Granger’s act, there would be no genuine issue of fact regarding the
    issue, and thus summary judgment would be appropriate.
    {¶ 34} Campbell is the most recent of this court’s decisions on the
    doctrine of inferred intent, and it discusses the development of the doctrine in
    Ohio. Campbell contains two important holdings. First, Campbell recognizes
    11
    SUPREME COURT OF OHIO
    that although this court has inferred intent only in cases in which would-be
    insureds committed particularly heinous acts—the murder of a child in Preferred
    Risk Ins. Co. v. Gill, 
    30 Ohio St. 3d 108
    , 114–115, 
    507 N.E.2d 1118
    (1987), and
    the molestation of children in Gearing—“[a]s applied to an insurance policy’s
    intentional-act exclusion, the doctrine of inferred intent is not limited to cases of
    sexual molestation or homicide.” Campbell at paragraph one of the syllabus.
    Second, this court held that “the doctrine of inferred intent applies only in cases in
    which the insured’s intentional act and the harm caused are intrinsically tied so
    that the act has necessarily resulted in the harm.” 
    Id. at paragraph
    two of the
    syllabus. In making that decision, this court considered but declined to adopt the
    “substantially certain” test in inferred-intent cases. Under that test, a harm that
    was substantially certain to result from an intentional act would fall under an
    intentional-acts exclusion of an insurance policy. Instead, this court held that for
    an act to fall within the doctrine, the harm must be the inherent result of an
    intentional act. 
    Id. at ¶
    56.
    {¶ 35} In Campbell, the underlying act by the potential insureds was the
    placement of a Styrofoam target deer on a hilly country road at night. 
    Id. at ¶
    2.
    A group of youths intentionally placed the deer in the roadway to watch the
    reactions of motorists. 
    Id. Some motorists
    successfully avoided the fake deer, but
    one driver lost control of his vehicle and crashed; he and his passenger suffered
    serious injuries. 
    Id. This court
    held that the serious harm that resulted from the
    act of placing the deer in the roadway was not “intrinsically tied so that the act has
    necessarily resulted in the harm,” 
    id. at ¶
    48, and remanded the case to the trial
    court. There, the trier of fact would weigh the facts in evidence to determine
    whether the boys intended or expected harm. 
    Id. at ¶
    59. Any intent to harm
    would be determined by the trier of fact rather than inferred as a matter of law.
    {¶ 36} “In order to avoid coverage on the basis of an exclusion for
    expected or intentional injuries, the insurer must demonstrate that the injury itself
    12
    January Term, 2015
    was expected or intended.” Physicians Ins. Co. of Ohio v. Swanson, 58 Ohio
    St.3d 189, 
    569 N.E.2d 906
    (1991), syllabus. We agree with the court below that
    “[t]he relevant inquiry under the exclusion portion of the policy is whether the
    personal injury was expected or intended. Thus, the appropriate question to ask is
    whether Mr. Granger expected or intended Ms. Kozera to be humiliated by his
    conduct.” (Emphasis sic.) 2013-Ohio-2792, 
    991 N.E.2d 1254
    , ¶ 15.
    {¶ 37} We do not find that humiliation is so intrinsically tied to pre-
    leasing discrimination that Granger’s act necessarily resulted in the harm suffered
    by Kozera. Although emotional-distress damages are available to victims of
    housing discrimination, such damages are not automatically awarded:
    We have long held that emotional distress caused by
    housing discrimination is a compensable injury under the Fair
    Housing Act. See Seaton v. Sky Realty Co., 
    491 F.2d 634
    , 636-38
    (7th Cir.1974). However, a court may not presume emotional
    distress from the fact of discrimination. A plaintiff must actually
    prove that he suffers from emotional distress and that the
    discrimination caused that distress. Cf. Carey v. Piphus, 
    435 U.S. 247
    , 263-64, 
    98 S. Ct. 1042
    , 1052, 
    55 L. Ed. 2d 252
    (1978) (holding
    in a procedural due process case that “neither the likelihood [of
    emotional distress] nor the difficulty of proving it is so great as to
    justify awarding compensatory damages without proof that such
    injury actually was caused”); Spence v. Board of Education, 
    806 F.2d 1198
    , 1200-01 (3d Cir.1986) (applying the same principle in a
    first amendment case).
    United States v. Balistrieri, 
    981 F.2d 916
    , 931 (7th Cir.1992).
    13
    SUPREME COURT OF OHIO
    {¶ 38} Is this case of a kind with Gill and Gearing, cases in which
    insureds pled guilty to criminal acts of violence against children? We determine
    that it is not. Both Gill and Gearing, in the civil cases that followed their criminal
    convictions, claimed that they did not intend the civil injuries associated with
    their criminal acts. Those claims rang hollow, due to the nature of their acts.
    This court connected the civil claims to the underlying criminal acts, which
    necessarily included the intent to harm.
    {¶ 39} Here, Granger does not stand convicted of a criminal act that
    includes intent to harm as an element. Although he claims that he did not know
    he was violating the law, he did discriminate against Kozera. But Granger does
    not claim coverage for the discrimination; he instead claims coverage for the
    personal injury—the humiliation—that allegedly followed the discrimination.
    Included in the plain language of this umbrella policy is coverage for certain
    discrete injuries. Our only concern here is a specific harm, humiliation, and
    whether Granger intended to cause it.
    {¶ 40} Although Campbell holds that the inferred-intent doctrine is not
    limited to cases of murder or sexual molestation, it also warns that “courts should
    be careful to avoid applying the doctrine in cases where the insured’s intentional
    act will not necessarily result in the harm caused by the act.” Campbell, 128 Ohio
    St.3d 186, 2010-Ohio-6312, 
    942 N.E.2d 1090
    , at ¶ 48. The policy excludes
    coverage when “the personal injury * * * was expected or intended.” We cannot
    say that the personal injury was intended in this case, nor can we say that
    emotional distress is inherent in the very nature of housing discrimination.
    {¶ 41} We note that Granger did not appeal the holding below that there
    was no coverage under the dwelling policy. The umbrella policy was more
    expansive, but even so, it arguably covers just one aspect of the damages suffered
    by Kozera. That is all that is necessary, however, to give rise to the duty to
    defend.     Meanwhile, under this ruling, appellants still have the ability to
    14
    January Term, 2015
    demonstrate to the trier of fact that Granger intended to cause humiliation to
    Kozera. In this instance, the inferred-intent doctrine does not remove that burden.
    {¶ 42} Accordingly, we affirm the judgment of the court of appeals.
    Judgment affirmed.
    O’CONNOR, C.J., and LANZINGER, FRENCH, and O’NEILL, JJ., concur.
    O’DONNELL and KENNEDY, JJ., dissent.
    ____________________________
    KENNEDY, J., dissenting.
    {¶ 43} Respectfully, I dissent. I would hold that appellant Auto Owners
    (Mutual) Insurance Company (“Auto-Owners”) had no duty to defend appellee
    Steve Granger against Valerie Kozera’s discrimination lawsuit because the Auto-
    Owners’ umbrella policy excluded from coverage those injuries that are expected
    or intended by the insured. Accordingly, I would reverse the judgment of the
    court of appeals and reinstate the trial court’s order of summary judgment in favor
    of Auto-Owners.
    Insurance Coverage
    {¶ 44} “The duty [of the insurer] to defend [the insured] is determined by
    the scope of the allegations in the [plaintiff’s] complaint.”      Ward v. United
    Foundries, Inc., 
    129 Ohio St. 3d 292
    , 2011-Ohio-3176, 
    951 N.E.2d 770
    , ¶ 19,
    citing Ohio Govt. Risk Mgt. Plan v. Harrison, 
    115 Ohio St. 3d 241
    , 2007-Ohio-
    4948, 
    874 N.E.2d 1155
    , ¶ 19. “If the allegations state a claim that potentially or
    arguably falls within the liability insurance coverage, then the insurer must defend
    the insured in the action.” 
    Id. When the
    policy excludes coverage for bodily
    injury or property damage that is expected or intended by the insured, the
    insured’s conduct is not covered by the policy and the insurer has no duty to
    defend. Preferred Risk Ins. Co. v. Gill, 
    30 Ohio St. 3d 108
    , 113, 
    507 N.E.2d 1118
    (1987). However, even “when there is no evidence of direct intent to cause
    harm and the insured denies any intent to cause harm, the insured’s intent to cause
    15
    SUPREME COURT OF OHIO
    harm will be inferred as a matter of law in certain instances” (the “inferred-intent
    doctrine”). Allstate Ins. Co. v. Campbell, 
    128 Ohio St. 3d 186
    , 2010-Ohio-6312,
    
    942 N.E.2d 1090
    , ¶ 9, citing Gearing v. Nationwide Ins. Co., 
    76 Ohio St. 3d 34
    ,
    
    665 N.E.2d 1115
    (1996), paragraph one of the syllabus.
    {¶ 45} In Campbell, we “clarif[ied] that the doctrine of inferred intent
    applies only in cases in which the insured’s intentional act and the harm caused
    are intrinsically tied so that the act has necessarily resulted in the harm.”
    (Emphasis added.) 
    Id. at ¶
    56. Justice O’Donnell disagreed with the majority’s
    adoption of the “intrinsically tied” test. 
    Id. at ¶
    76-78 (O’Donnell, J., concurring
    in part and dissenting in part). He opined that the majority improperly discounted
    precedent that had established a “substantial certainty” test for determining when
    inferred intent applied. 
    Id. at ¶
    77, citing Gearing at 39 and Physicians Ins. Co. v.
    Swanson, 
    58 Ohio St. 3d 189
    , 193, 
    569 N.E.2d 906
    (1991). While I agree with
    Justice O’Donnell’s concerns, I also recognize that the “intrinsically tied” test is
    the law after Campbell.
    Discrimination and Harm Are “Intrinsically Tied”
    Discrimination is not simply dollars and cents * * *; it is the
    humiliation, frustration, and embarrassment that a person must
    surely feel when he is told that he is unacceptable as a member of
    the public because of his race or color. It is equally the inability to
    explain to a child that regardless of education, civility, courtesy,
    and morality he will be denied the right to enjoy equal treatment,
    even though he be a citizen of the United States and may well be
    called upon to lay down his life to assure this Nation continues.
    16
    January Term, 2015
    Heart of Atlanta Motel, Inc. v. United States, 
    379 U.S. 241
    , 292, 
    85 S. Ct. 348
    , 
    13 L. Ed. 2d 258
    (1964) (Goldberg, J., concurring), citing S.Rep. No. 88-872, at 16
    (1964).
    {¶ 46} Courts have recognized that injury is inherent1 in the act of
    discrimination.       See Gresham v. Windrush Partners, Ltd., 
    730 F.2d 1417
    ,
    1423 (11th Cir.1984) (“injury may be presumed from the fact of discrimination
    and violations of the fair housing statutes”); Innovative Health Sys., Inc. v. White
    Plains, 
    931 F. Supp. 222
    , 238 (S.D.N.Y.1996) (“A general allegation of
    discrimination embraces its inherent harms, such as stigma, insult, and the
    inability to receive the same opportunities as those who do not face
    discrimination”); see also Feurer v. Curators of Univ. of Missouri, E.D. Missouri
    No. 4:06CV750 HEA, 
    2006 WL 2385260
    (Aug. 17, 2006), * 2. I agree.
    Auto-Owners Had No Duty to Defend
    {¶ 47} The insurance policy at issue is Kozera’s umbrella policy provided
    by Auto-Owners, which excludes from coverage “[p]ersonal injury or property
    damage expected or intended by the insured.”
    {¶ 48} Fair Housing Contact Service, Inc. (“FHCS”), a nonprofit
    organization that promotes fair housing, filed a discrimination claim on behalf of
    Kozera against Granger in federal court alleging a violation of the Fair Housing
    Act, 42 U.S.C. 3601 et seq., which prevents discrimination in housing based on
    race and familial status. 42 U.S.C. 3604. The complaint alleged that Kozera is
    African-American and has a minor child. It also alleged that when Kozera called
    Granger about renting a house she had seen on Craigslist, Granger asked who
    would be living at the house and then said that “he would not rent the Premises to
    1
    “Inherent” and “intrinsic” are synonymous. “Inherent” means “structual or involved in the
    constitution or essential character of something: belonging by nature or settled habit,” Webster’s
    Third New International Dictionary 1163 (1986), while “intrinsic” means “belonging to the
    inmost constitution or essential nature of a thing: essential or inherent and not merely apparent,
    relative, or accidental,” 
    id. at 1186.
    17
    SUPREME COURT OF OHIO
    anyone with children.” In his deposition, Granger denied that he refused to rent
    the house to Kozera.
    {¶ 49} The complaint alleged that as part of its investigation of Kozera’s
    case, FHCS sent testers to inquire about renting housing from Granger. Granger
    allegedly made racially discriminatory remarks toward the testers.
    {¶ 50} The complaint claims discrimination.        See 42 U.S.C. 3604.
    Because discrimination and injury are intrinsically tied, the inferred-intent
    doctrine applies, which means that when Granger acted in a discriminatory
    manner, he intended injury as a matter of law, for the purpose of determining
    insurance coverage. Therefore, Auto-Owners had no duty to defend Granger
    because the umbrella policy excludes from coverage an “injury” that is “expected
    or intended by the insured.”
    {¶ 51} Accordingly, I would reverse the judgment of the court of appeals
    and reinstate the trial court’s grant of summary judgment in favor of Auto-
    Owners. I respectfully dissent.
    O’DONNELL, J., concurs in the foregoing opinion.
    ____________________________
    McNeal, Schick, Archibald & Biro Co., L.P.A., Brian T. Winchester, and
    Patrick J. Gump, for appellants.
    Thomas C. Loepp Law Offices Co. and Thomas C. Loepp, for appellees.
    _______________________
    18